Reproductive Resource Center

All of the clinic staff I encountered were very friendly and kind. I felt that the communication in the clinic was good and that my questions or requests were always answered in a timely manner and with professionalism.

The first consult was ok, but I felt like Dr. Brabec spoke very quickly and ran through my options like she'd said it all a million times, which she probably had. The consult felt a bit rushed, which I was quite uncomfortable with. Her NPs were never like that, however, which is why I stuck with this clinic.

Sarah was warm, thorough, and super intelligent. She explained things in a way that never felt rushed, unlike with Dr. Brabec. Sarah was literally the only reason I stayed with this clinic, as I wasn't crazy about Dr. Brabec from the beginning. Sarah responded to all of my portal messages quickly and with thorough explanations, which I really appreciated.

I saw Dr. Brabec about three times over the course of 1.5 years. At my initial consult, she recommended IVF as my course of treatment based on my age and lab values. I was not ready for that and wanted to try IUI first. She recommended IUI with injectables to increase the chances of pregnancy. During the diagnostic phase prior to IUI, she recommended I get a large fibroid removed, which I did. During that surgery with another surgeon, it was discovered that I had endometriosis. This VERY important finding was completely glossed over by Dr. Brabec. I knew nothing about endo at the time and trusted her since she didn't discuss it after my surgery. During that second consultation to finally start IUI, she only gave me the options of IUI with oral meds or IVF. No injectables. I pointed out this discrepancy from our previous visit, and she stated that injectables are rarely used with IUI anymore due to the risk of multiples. I pointed out that that was her recommendation a year prior, which she again glossed over. After two failed IUIs with oral meds, I sought out a second opinion on my case to see if IVF was the next best step. I did not consult with Dr. Brabec about this b/c she was gung-ho about IVF from the get go and felt that I already knew what her answer would be. My second opinion doctor encouraged me to look into endometriosis again before doing anything, because in her eyes (based on my labs and testing), I was a fertile woman and something else was causing my infertility. THANK GOD I found her and also found Nancy's Nook group on Facebook which provides amazing information about endometriosis. I still knew very little about endo at the time. Through this group, I found an endometriosis specialist in STL. He read my operative report from 1.5 years ago where I had the fibroid and endometriosis removed and HE informed me that I had Stage 4 endometriosis. To say I was shocked and disgusted that Dr. Brabec never mentioned this to me is an understatement. I honestly don't know that she ever ready my surgical report, as it clearly stated that I had endometriosis on my bowel, bladder, and uterus. Upon learning this, I feel that the IUIs I had were likely a waste and that I also wasted 1.5 years of my fertility life by not knowing I had stage 4 endo. Dr. Brabec was completely negligent in this area, and even after confronting her about this, she was less than helpful and said how she had it documented that we discussed the endo. Had I known I had stage 4 endo then or had been given ANY education about it, I would have been ready for IVF at that time. Also, her treatment recommendations for endo are very outdated and old school. So- if you know you want IVF and are ready for it, this might be the doctor for you. However, if you want a thorough investigation into the causes of your infertility, want education about your fertility picture, or if you have endometriosis, I would absolutely not recommend Dr. Brabec as your provider. She basically feels that IVF is the answer for anything.

Only go to her if you are ready for IVF and have done your research on why you need IVF.

I did two rounds of IUI with letrozole pills (2.5 mg for five days), along with Ovidrel trigger shot both times. I believe I had several good sized follicles both times.

I think IUI was around $700 per cycle which included an ultrasound. Meds were another $120 per cycle.

The same staff was there that we saw 2 years ago. They got us in quickly, and are very prompt to respond. They always greet us with a smile and are prepared to answer questions. I really appreciated that they had all of our previous information at hand and we did not have to repeat a bunch of info.

He is very quiet and to the point, not extremely warm. He speaks very scientifically so you need to ask questions l.

Margret has been amazing! She remembered us from two years ago, and had our complete history ready to go. She was empathetic and professional. She answered questions and explained throughly.

I saw Dr. Phipps 2 years ago for an iui and initial diagnoses. I did not get pregnant and then my spouse and I took a break from treatment and returned this month. So far we have had an IVF consult, simple labs, a plan of treatment and a financial consult. So far he has been thorough, but not extremely personable. I believe he is talented and knows what he is doing, but just may not be the warmest person. He explains each detail, but sometimes uses vocabulary that needs to be explained. I feel comfortable moving forward with him.

Make sure to ask questions when you need to clarify information that may not make sense.

I have PCOS so IVF with ICSI and a frozen transfer was recommended to do a fear of OHSS. He explained why I’m at a higher risk and why frozen transfer would be the safest option. I have not started the medication process, but those details will come in a separate meeting.

The quote we were given was between 18500 and 2200 depending on genetic testing. They also offered unifvy and attain multi cycle plans for more.

They told me they almost always do a single embryo transfer. They said it is safer for me and there are less complications with a singleton pregnancy

One strength they have is they open every day at 7:30 am which is great if you need blood work done before you head to work. They are also open on Saturdays for treatments if needed. One weakness I think they have is their lab cannot perform all lab requests that are given to patients. A lot of times I have to go to Quest Diagnostics to get blood work done. I'm not sure if that is standard protocol or not.

I really love Dr. Brabec's office. The nurses and staff are so very nice and always answer any questions I have no matter how many times I call or message them. After each treatment they all wish me good luck and I sincerely think they care about each of their patients.

I really love the nursing staff of Dr. Brabec's office. I can call or message them anytime with my questions and they always get back to me within one day. Its difficult for them to remember every single patient so sometimes its frustrating when they don't remember my plan specifically, but I can't expect them to remember everything. They are all so very nice to me and always wish I luck each cycle. They really treat you like family.

Dr. Brabec is an excellent doctor. She performed my surgery and I felt like I could completely trust her. She is highly recommended in the area. She does everything she can to help. She makes sure her staff and nurses are completely trained to take care of us. I would recommend her to anyone.

I would say make sure you ask questions. Don't hesitate to question your treatment and ask about other options if you feel something is not working. You will get to know your body and know when something is or is not working for you.

I was diagnosed with PCOS and annovulitory cycles. They started me off on a ten day progesterone challenge to get my cycle started. Then we started off with 2.5mg Letrozole which did not work. The changed my dose to 7.5mg Letrozole which worked. My follicles were growing nice after that. On cycle day 11 we did a vaginal ultrasound and that night I would take the ovidrel injection. The first 4 cycles we did timed intercourse. The last 2 cycles we tried IUI also with Letrozole and Ovidrel. We tried taking Dexamethazone, but I had a bad reaction to it. In December of 2018 they started me on 1500mg of Metformin. We are currently waiting for my next cycle to start. We tried another ten day challenge of progesterone which had failed to start a cycle. Will be trying another round soon.

Our insurance doesn't cover infertility treatment. Luckily our insurance has covered some of the expense due to my diagnosis. So far we have paid for semen analysis, vaginal ultrasounds, IUI, HSG, polyp removal, medications, and blood work.

Love the RRC! Appointment times are legit- you don’t have to wait very long. They tell you what to expect. Even the front office staff are kind and supportive. The lab is super convenient because it’s connected. They get results back to you ASAP. The online portal system is so helpful, too.

They always took the time to answer our questions and we felt supported through the process.

The nursing staff is amazing!!! They are compassionate and take time to answer questions or explain things that Dr Phipps has explained further. They respond to messages quickly and always seem to know my case. I never felt like they were in a rush or didn’t have time for me.

Dr Phipps is very knowledgeable. He takes time to answer questions and explains everything throughly. He is not super warm/compassionate, but he is clear in his message and has a vast knowledge of reproduction. His high level of experience is important to me. I also appreciated how he always knew the specifics of my case.

Don’t expect warm and fuzzy from Dr Phipps, but do expect very professional and thorough.

For our first (and only) IUI, I took birth control first, then used Letrozole and had several monitoring appointments to check on progress before the IUI. Dr Phipps chose Letrozole based on my previous blood tests and my response to it versus my response to Clomid. For egg retrieval, we did what I think was a pretty standard protocol and started with birth control, then injectibles (Menupor and Gonal F) with several monitoring ultrasounds and blood tests. He adjusted my dose of Gonal F after one of my blood tests. We triggered with Leprolide and Novarel. At retrieval we got 29 eggs. 20 fertilized normally, 17 made it to the first stage and we ended up with 6 frozen embryos (4 AA and 2 BB). Dr Phipps let us decide if we wanted to do embryo testing and we did not elect to do that.

Our consultation and IUI cost about $2000. Our IVF round cost $17,700 plus medication ($6000) but we paid a bit extra for a Univfy program in case we need a second egg retrieval or more than one transfer, then those costs would be covered (not including medication or hospital fees).

We chose this clinic because it is one of the only fertility clinics in the area that does not "batch" patients so the wait time for IVF was shorter. The front desk and lab staffs were always kind, friendly and welcoming. There were multiple billing errors that we had to ask to be corrected and were ultimately (but not easily) refunded. We would advise new patients to get all billing information in writing and to crosscheck it after receiving invoices.

The front desk staff was always very kind and friendly.

Marge has been working with donor egg recipients for years at RRC.

I believe Dr. Brabec is an experienced RE. This experience makes up for her lack of bedside manner. She cuts straight to the point and does not always listen well. Dr. Brabec is clearly busy but certainly cares about her results. She gave exaggerated optimistic odds (65% success rate) when encouraging us to use donor eggs. When our donor egg cycle failed, she said "we knew the odds were just 50%." Both odds are higher than those reflected on the clinic's SART records.

We were told Dr. Brabec had no bedside manner before we met her by several patients of hers who had had success being treated by her. Had we not known that, it would have been harder to accept.

Based on lab results, we were advised by Dr. Brabec's staff to use frozen donor eggs. We jumped at the opportunity given the success rates she cited. Our med/timing protocol was the same as all first-time donor egg recipients at her clinic and was very similar to those I've learned about from patients at other clinics. My uterine lining was right on track for the initially estimated transfer date. The transfer failed (did not result in a pregnancy) due to a "poor quality" embryo. Two REs consulted after this experience indicated they would not have transferred an embryo of that grade.

Approximately $12,000 for lab costs and one embryo transfer, including a $1,500 "coordination fee." The fee for eggs was $15,000 from a separate egg bank that our fertility clinic works with. We paid that fee to our clinic. However, via an online donor egg recipient forum, I learned that we were overcharged more than $1,000 by our clinic.

Dr. Brabec told us she is usually unwilling to transfer more than one embryo at a time citing that it's in the best interest of the patient and child(ren).

The front desk staff is very friendly and willing to assist. The clinic is clean and well kept. When you have your monitoring visits during your cycle, they give you a window that you can come in for your blood draw and ultrasound. It was hard to know when you’d be seen because it depends on how many other women are also coming in that day. That made it difficult to plan around work, but hopefully your schedule can be flexible when you’re going through your cycle.

We were able to ask questions and get answers, but we didn’t have a consistent caregiver which made it difficult to know who to speak to.

Majority of the nursing staff was responsive and willing to help. Some were not as compassionate, but I understand that is not necessarily their job. It was difficult because we didn’t have one nurse that we consistently worked with, so it was hard to know who to ask questions.

We only met with Dr. Brabec once before we started our treatments. She did spend time with us to discuss the options and thoroughly discuss IVF. We left that first consultation very confused as it was more of an information overload. I didn’t speak with Dr. Brabec again until our IVF cycle failed.

Be sure to ask questions so you fully understand your treatment and fully know what to expect, the risks, etc.

I started my cycle with 150 units of gonal f, 150 units of menopur, and 1 tablet of dexamethasone a day for 3 days. After my first bloodwork, she increased my gonal f to 300 units a day for the remainder of my cycle, 7 days; and kept menopur and dexamethasone the same. I started cetrotide 3 days before my retrieval. My trigger was 2ml Novarel and 80 units of leuprolide. The next day they had me administer another 2ml of the Novarel.

For our IVF cycle, we were quoted around $20K but that included PGS testing. However we ran multiple tests before we could start a cycle which added up over time. I think we had at least $600 in blood work.

Overall, we have had an "okay" experience at RRC. Because this is such an emotional process, I'm sure I would feel differently if we had a successful cycle. I rarely saw Dr. Brabec, but I saw her before my egg retrieval and my frozen transfer, and I found her to be very warm and caring both times. I also liked that it was a two physician practice, and that the two doctors reviewed the files together. I found most of the nurses and office staff to be great. Occasionally, we had very long waits (once on the day of an IUI after my husband had already given his sperm sample) which were very frustrating. It's already so much to juggle with work and life, and then to have a 1.5 hour wait is not fun.

At times during our treatment, I really liked Dr. Brabec, and other times not so much. As some one who really wants to understand my treatment and the reasons for selected protocol, I felt like communication was greatly lacking. I also felt like Dr. Brabec got defensive when I questioned her about what went wrong with her cycle (not blaming her). I was apparently diagnosed with PCOS but wasn't made aware of that fact for several months until I asked during our IVF consult. Otherwise, I don't know if I would ever have been told.

With Dr. Brabec (or any RE), it can be intimidating to ask questions, but you really need to be your own advocate throughout the process.

I did two cycles of IUI with letrozole, then my husband and I decided to move on to IVF. For our IVF cycle, I was on an antagonist protocol with Menopur. I had a short stimulation period followed by freeze-all egg retrieval. Dr. Brabec had high hopes for our retrieval (as did we), but out of 18 eggs retrieved, we had 8 that were immature, and of the ten mature, only three fertilized. Only one made it to Day 5, 4BB blast. That FET cycle resulted in a negative.

Due to my age (34), Dr. Brabec recommended a single embryo transfer. We ended up with only one embryo so it was a nonissue.

The front desk staff and nursing staff were excellent. THe clinic places you on their schedule and they are not open weekends. When working with one doctor there, you might have the other doctor do the egg retrieval or the transfer.

The staff at RRC was incredible. The nurses ALWAYS got right back to me and knew my protocol. They were honest and supportive completely. The gals at the front desk knew my name and always greeted me with a friendly smile. I never felt like a number.

The nursing staff was excellent! They were prompt on returning emails and calls. They were compassionate and they took the time to explain every detail. They never made either of us feel like a number or just another case. We LOVED the nursing staff!

I loved Dr. Brabec when we first went to her. She was blunt, but somehow compassionate. I appreciated her honesty and her matter of fact way she said "we will get you a baby". After my ultra sounds, she referred me back to my OB and said that I needed to have a fallopian tube removed. She was the doctor, I trusted her, so I did. We did a fresh transfer, never addressing the endometriosis, and transferred our only 2 embryos. After days of back and forth we are pregnant, no we aren't, we finally were told I was having a chemical pregnancy. After that, about 2 weeks later I got a call from one of the nurses that they were ready to start again. My husband and I requested an appointment to talk with Dr. Brabec, we just wanted some answers...what would we do differently, how does this happen, what are the odds of another chemical pregnancy? So, had our appointment. Dr. Brabec was sympathetic and told us that if we really want our best chances of having a baby we needed to go the donor egg route. We were not opposed to that, we just want to have a baby. I mentioned to Dr. B that I had been going to acupuncture and that it was helping my stress levels, if nothing else, immensely. She basically told me that I was wasting my money and that during the next round, with donor eggs, I would need to stop that. My husband and I looked at eachother and thought, ok, lets go home and look at these donor banks and make a decision. Then one of the nurse comes in and says ok, we can get your stim shots started for this next round asap. We looked at eachother and were so confused, Dr. B had just told us our best chance of having a baby was egg donor. The nurse called Dr. B back in and it felt so confusing and nobody seemed on the same page. Dr. B said that she would still work with us if we wanted to try another round with my eggs, but that donor eggs would be a MUCH better chance of having a baby. We left feeling frustrated, confused, and over all defeated. I went to acupuncture the next day and she told me to go talk to another doctor, so we did. We immediately made the switch.

Get a second opinion.

She wanted us to do a fresh transfer, she said that would be our best option. She never addressed my endo. I started on bc, then applied testosterone patch for 5-6 days. On 8/4 I started leuprolide injections and growth hormone. I also started menopur and follistim in the evenings. My egg retrieval was 8/10, we started progesterone shots 8/12. Our transfer was 8/15.

I would say around $18000.

Strengths would include friendly and knowledgeable staff. They are efficient at answering questions in a timely manner. They are good at communicating making sure you fully understand the process. They are so warm and welcoming it makes you feel comfortable and that they truly have your best interest in mind at all times. The make communication throughout your day easy though phone call, patient portal or in person. They provide a finical counselor that can assist with financing and dealing with your insurance company.

Dr. Brabec was always so warm and comforting through our entire journey. She and her staff held our hands and gave us reassurance throughout the process. Dr. Brabec was always ready to help guide us with any questions or concerns we had. We always felt cared for and that she always had our best interest in mind.

The entire team at Reproductive Resource Center are simply amazing. They all take the time to ask how you are doing and feeling through out the process. They were always available to answer any questions we had in a timely manner, this includes the nurses, lab staff, financial adviser and scheduling. Everyone made it their goal to make the process as easy and stress free as possible. When we miscarried after our first FET cycle everyone had such kind words and a hug waiting for us. They never let us feel alone during one of the most difficult and challenging moments of our lives. We will never be able to thank them enough for all they have done and how well they cared for us.

Dr. Brabec's compassion and love for her patients shines through. She was always thorough and reassuring with her instructions and plan of care. She took the time to make us feel comfortable with our plan of care and addressed and questions or concerns we had through out the entire process.

Know that Dr. Brabec and her staff is always there to answer any questions you have from filling prescriptions, to lab test and procedures. Weather in person, on the phone or via patient portal you will always receive a prompt response. No question is a dumb question so ask, ask, ask. They will always be able to guide you.

We did IVF ICSI. with a male fertility factor Dr. Brabec assured us ICIS was the best course of action to get the most healthy embryos. With our fresh cycle we got 5 healthy 5day embryos. We transferred two of them and had a successful pregnancy with twin girls born at 28 weeks gestation. For our next two cycles we did two FET cycles. Our first attempt at defrost was unsuccessful and lost an embryo. They moved onto the next embryo with a successful thaw we completed transfer with. We received a positive pregnancy test but unfortunately miscarried by our 8 week scan. We then attempted anther FET witch resulted in a negative pregnancy test.

IVF ICIS approx $17,000 FET cycles approx $6,500 each

Dr. Brabec was open to multiple embryo transfer for our first cycle. She did advise we transfer no more than two embroys. Both embryos took and we were blessed with twin daughters born at 28 weeks gestation. For our next two cycles Dr. Brabec advised we only transfer one embroy at a time to reduce the risk of premature birth.

I loved that they knew your name the moment you walked in. They greeted you with a smile and made you feel welcome and cared for. I never felt like I was a number. The clinic is well maintained and tightly run. Billing is regular and they explain exactly what you can expect. I also feel like your nurse explains exactly what you can expect to happen at each visit so you are properly prepared.

She was always quick to answer questions and had ready a thoughtful response. She expressed her concerns as opposed to just being 100% confident of a predicted outcome. I felt like she felt our misfortunes as keenly as we did.

We were super pleased with our nurse the first and third pregnancies. The 2nd it seemed like we kind of got shifted around a lot, but I think our nurse was pretty new to the facility. Marcy and Becca were our main nurses during the first set and they were on top of everything. Always a thorough response and explanation of things. Becky was our nurse the 3rd time around and she was so detailed in everything. Super compassionate and thoughtful.

Dr. Brabec is thorough and to the point. She wants to see you succeed and fully explains her recommendations, the risks, and the course of action. She is mindful not only of her patients and their desires, but of her practice as a whole.

Go to the consult! Dr. Brabec has years of experience and will be honest with you regarding your treatment.

Prior to seeing Dr. Brabec I'd been diagnosed with PCOS and had some evidence of stimulation using clomid. My first cycle with RRC was in 2011 and started with a round of oral meds (letrozole) which was cancelled due to no response. 2nd cycle was letrozole days 3-7 (I think) then 37.5 iu of Follistim days 3, 5, 7, 9 (ultrasound), 11, 13 (ultrasound), then Ovidrel on day 14. IUI was day 15. It led to a successful pregnancy. In 2013, we were trying for a second baby. We started in September with the same protocol, but we upped the Follistim to 75 iu. Had the IUI, but negative pregnancy test. 2nd cycle we upped to the Follistim again to 116 iu until a monitoring ultrasound. Had second IUI, also a negative result. At baseline ultrasound for 3rd cycle I had a cyst, so we did a month of birth control. The real 3rd cycle, we did Letrozole again (days 3-7), then 116 iu of Follistim days 3-7 and backed down to 75 iu of Follistim every day after until the Ovidrel trigger. Had IUI and a successful pregnancy. In 2016, trying for 3rd baby, protocol was as follows : Letrozole days 3-7, 50 iu Follistim every other day starting on day 3, half tablet of dexamethasone every day, Ovidrel trigger on day 12, IUI on day 13. IUI was successful and led to a successful pregnancy. I also took metformin ER throughout each attempt since I have insulin resistant PCOS. I was more heavily medicated on my second set of cycles due to poor response and probable secondary infertility. Dr. Brabec held back when trying for the 3rd baby as she was concerned for multiples.

Each cycle with injectible meds ran $3-$5k depending on medication.

The clinic has and excellent online portal for patients. I loved having access to it and the messaging feature. The only weakness I ever saw can be attributed to just being busy and trying balance a lot of patients. Everything from protocol to the financial side of things was throughly explained and I considered this clinic and the staff very strong and reliable.

I felt like our goals were aligned from the beginning. It wasn't just "medical treatment" to them it was more like helping us attain a life goal.

Overall, I had an excellent experience with the nurses at RRC. The front desk staff was also filled with incredible people. I did have a few instances were I struggled with communication but I think that was mainly because I am a VERY strong self-advocate in the medical world and thrive on information and data. They took great care of me and answered all my questions.

I only saw Dr. Brabec in person a few times but I found her to have an excellent balance between professionalism and being a compassionate nurturer. She was very confident which helped me feel the same way.

You might not get to see the doctor a lot, but she and the nursing staff are always looking out for you.

We scheduled and started an IUI cycle before we had my final results for AMH and FSH. Although those two results and my follicular counts resulted in Dr. Brabec considering me not a candidate for IVF with my own eggs, we continued with the IUI cycle because it was already planned and paid for. It resulted in a negative pregnancy test so we immediately chose to start an egg donor IVF cycle. The doctor's rationale for recommending donor eggs was a combination of high FSH (18.8), low AMH (0.02) and low anterior follicular count (5 total). As well as my history of negative test after 12 months of trying "naturally" and 3 rounds of Clomid, 4 months of Metformin and 3 rounds of Femara. We received 8 eggs from Fairfax egg bank and 2 made it to blastocyst, a third was close but did not make it. We chose to transfer both embryos and that transfer resulted in a live birth of fraternal twins at 31 weeks.

Estimating: I believe the IUI cycle was about $1,500 with medication. The IVF cycle was just under $10,000. That is just the transfer side because we used donor eggs, which were $15,000.

Dr. Brabec didn't give a recommendation for or against multiple embryo transfer. She asked what we wanted to do and supported it.

The clinic is very busy and at times that meant appointments not running on schedule. The office itself was very clean and well-maintained. The overall environment was warm and welcoming.

Dr. Brabec is a compassionate doctor who always took the time to explain treatments and protocol. The nurses and office staff were very welcoming and sensitive to the many emotions that result from the fertility journey.

The nursing staff were extremely compassionate, knowledgeable and trust-worthy.

Dr. Brabec is very knowledgeable and presents information in a confident, yet warm and empathetic manner. When I first met with her, I was very nervous about starting my journey to becoming a single mother by choice. She instantly made me feel at ease and laid out my options in a very pragmatic fashion. I underwent six IUIs and one IVF with fresh transfer before becoming pregnant and successfully delivering my daughter. Dr. Brabec gave me the outcome I had desired, even though the journey took longer than I had planned. Dr. Brabec honored my wishes and allowed me to continue attempting IUIs; I was never pressured to undergo IVF, although in hindsight, I wish I would have moved to IVF earlier in my journey. Dr. Brabec is in high-demand and for that reason nurse practitioners handle the majority of the office visits. All my IUIs were performed by a nurse. Dr. Brabec performed my IVF egg retrieval and fresh transfer. She was unavailable to perform the follow-up ultrasounds. Although I didn't see her on a frequent basis, I always had the sense that she would make herself available if needed/requested. Her nurses and staff are very competent, so I always felt that I was in good hands.

I would advise a prospective patient to be come to an office visit prepared with a list of questions/concerns. Dr. Brabec is in high-demand and the time a patient has with her is limited.

IVF with fresh transfer = $10,625 IVF with genetic testing + 1 frozen transfer = $14,533 Frozen transfer only = $2,558 Internal embryo biopsy = $2,500 The above prices exclude medications and external hospital fees.

Dr. Brabec strongly advocated to transfer two embryos.

The hours for the most part were good, being at the hospital was convenient and their labs were pretty good. Wait time wasn't bad, the front office people are really nice. The finance woman is okay, so make sure you understand everything when you talk to her.

There was not customized approach for my treatment. I was given a very large number for a success rate, but when compared to SART my chances were actually less than half. Follow-up from unsuccessful IVF was null, nobody seemed concerned and just pushed us to start the next cycle.

The nursing staff was pretty nice, but I was never sure who to talk to when. Nobody was really "assigned" but the nurses did really try their best.

While I apprecaite a candid and forthcoming doctor, I felt Dr. Brabec was not candid where it counted. She over medicated me putting me into OHSS during my egg retrival and then bluntly asked why I waited to start my embryo transfer. Did she not read my file? She doesn't take into consideration the impact to you as a human and to your body. She would consult with me and then pawn me off to the other doctor at her practice at the last minute. His success rates are lower than hers and something tells me she sends the people she doesn't think will do well to him.

Go somewhere else, especially if you are over 35.

No specialized treatment, just pumps you full of drugs and sees what happens.

She will only transfer one at a time, it's their policy.

The clinic is clean, private & a good atmosphere overall. You walk into the waiting room through a private door without windows, check in at the front desk and wait. Their lab is connected directly to the clinic so that is very nice and convenient as well.

The office is kind and respectful and I have never felt like just a number

It seems like you get a different nurse every time you visit the office, but they are all pretty excellent.

She can be a bit abrasive and her bedside manner isn’t the greatest. I have also witnessed her being short and rude (in my opinion) to nurses. She seems to know what she is doing, but could be more compassionate towards her patients.

Ask tons of questions and make sure you get the answers you are looking for before you leave the office.

We have done every test I know of to come to the unexplained infertility diagnosis, which is discouraging. We have done 2 rounds of IUI, neither of which were successful using letrozole, trigger injection & progesterone.

Costs are significant and they usually want payment up front or will bill you immediately following for treatment. Luckily, we have great insurance that covers many of the procedures and tests. But, if we didn’t I’m not sure how we would afford treatment if at all.

Great front desk staff, great communication and overall very caring. The staff communicated well through their portal and were very knowledgeable. Our only complaint was with the financial coordinator who seemed very unorganized and pushy at times.

There was no personal connection established. There to complete his job only.

Marci and her team have been excellent to work with including responding to emails and returning phone calls in a timely manner and explaining procedures.

Dr Phipps is very knowledgeable and dedicated to his profession; however, his bedside manner is poor and demonstrates little ability to create personal connection or show compassion with something that is so emotionally and financially sensitive. However, his referral and patient success has superseded these things to my spouse and I.

Trust his knowledge and rely on his staff.

I start injections this upcoming week. Dr Phipps adjusted my medication after SHG that showed uterine polyps as well as my blood drawer numbers dropping. We will be complete frozen egg transfer with PGD and PGS.

Approximately 15,000 down payment; at this point approximately 2,500 for medication; 1000 to hospital for surgery fee; 450 for anesthesia; shipping fee as well as $99 per embryo for genetic testing. This does not include fees for medication around time of implant or storage fees. Approximately $1000 in other misc fees for appointments.

I believe he talked about just one embryo transfer to reduce risk of complication.

Since it’s located within the hospital, I liked the convenience of care. They even extended hours for bloodwork, etc when necessary. The retrieval and implantation area within the hospital literally seemed like a spa experience.

She made me feel like she cared just as much as I did that we’d be able to get pregnant. Like she was on our team.

I would see various staff members throughout the process and all of them seemed aware of my cycle and were prepared to help.

Celeste spoke candidly about my age and options. She explained what would happen and even when I didn’t understand, took the time to reassure me that she was part of this and would do everything she could to get success. She never promised it but seemed optimistic about our chances.

She talks very fast. She has a lot of information to share so it seems to come at you fast but don’t be afraid to ask questions after. Be prepared to take notes.

Our first IVF treatment was unsuccessful but she learned from it and put me on some vitamins and my husband as well to try to improve our chances on round 2. After those adjustments, we ended up getting pregnant it suffered a miscarriage at 8 weeks. Since we had purchased a 2 cycle plan and had no frozen embryos, that was our last shot within our budget.

We purchased a 2 cycle IVF plan for $15,500. If neither were successful, we received half of it back. (Which was our case). Drugs totaled approximated $10,000

She chose to implant both embryos that had survived each time after 5 day’s. She explained that it gave us our best shot at a positive result.

I love all the staff at this clinic. I can’t say enough about the front desk schedulers who are awesome! To the wonderful nurses, who guide you through everything step by step. And the doctors guide everyone.

I felt like my doctor and nurses took the time to get to know me and my specific situation. In doing so they modified the plan to best fit our specific issues and responses to previous treatments.

The nurse really get to know you -especially when you see them multiple times per week. I felt like they became just as invested in our journey as we were.

Dr. Brabec was very good at describing specifics of my fertility prior to beginning our treatment. She was very straight forward with our chances. she was also able to show compassion and understanding when our IVF didn’t work out like we would have liked. We would recommend her to our family and friends and continue on our journey for our family with her clinic.

She is very open and honest. I’m sure some people can take offense to her bluntness. I found it refreshing.

We used a leupron protocol- with good doses of follistim and menopur for our IVF cycle. In hopes of getting more eggs -due to my diminished ovarian reserve.

IVF 10,000 + medication cost of 5,000

I didn't like how every time I came in I had a new nurse or nurse practitioner. Completely different than who I usually spoke to on the phone or even during the consult. It was very impersonal. It was hard to talk to someone new every time.

She didn't spend much time with us. Just about 10ish minutes. The rest was done with the np

They were helpful. They are actually who I spent a lot of time with.

I felt like we were only a small patient to her so she didn't spend much time with us. It's hard to get to know someone in only 10 or so minutes. Since we were iui patients I didn't feel as important.

She's nice, but you don't always get to speak directly to her. I wish I could of had more time with her.

We did an iui. The nurse practitioner is who completed it all. They gave us letrozol and told me to use it on day 3 of my cycle. I also had dexamethasone. Was told to take that the same time. (Later found out on our 2 cycle to take in on day one of menses but they never told me that not even the 2nd time) then on day 10-12 they had me come in for ultra sound. Said to take my hcg shot and come back on day 14 for iui.

Iui was about 500 give or take per cycle

Caring staff, caring environment.

Caring staff. Dr. Brabec seems competent and caring. She didn't seemed rushed during the consultation, but seems a little rushed now when speaking with us now that we are patients. We live out of town and it's significant for us to drive to the clinic or take off work to do a phone consultation, so it can be dissapointing.

Caring, competent.

She seems rushed when speaking and explaining things to us. She does seem caring and competent though. She didn't change our treatment after a failed FET, but I scheduled a consultation and then she noticed things to change.

She is a good doctor. Confirm info with nurse so you understand what she is saying. She talks fast and it can be difficult to keep up.

Antagonist protocol. 6 eggs retrieved resulting in 2 PGS tested normal embryos. First one failed and second was a chemical pregnancy. No rational was given to me that I can remember for the protocol.

Monitoring is always in the morning, which isnt the most convenient for our schedule.There doesn't seem to be a line and seems to be well run.

We used Attain IVF Refund Program that cost about $21,000. Meds can be costly because they don't let you order from overseas.

She prefers 1 embryo transfer to reduce chance of multiples.

This clinic is very professional in the way that things are done, but also don't treat you like a number. When things don't work out like they should, they are there as someone you can talk to and figure out the next step with. I appreciate the positive support of the doctors and staff at the clinic. You are always greeted with a friendly smile.

Dr Phipps and his team go out of your way to make you feel comfortable and supported.

The nursing staff here is incredible. They go out of their way to make you feel like you are in the right place getting the care that you deserve. They are very compassionate and care about your overall well being. I can not say enough good things about this nursing staff.

Dr Phipps did a good job of explaining everything to us. He is honest and upfront about everything that will happen. Sometimes his communication may not be the greatest, but he gets to the point. He doesn't sugarcoat things but also stays very positive while speaking.

To expect to be treated well but also be ready to ask questions. The more questions you ask the more you will get out of him.

In Vitro (including all appointments, egg retrievel, ICSI, assisted hatching, fresh embryo transfer): Approximately $16000

Clinic strengths is that they care and they feel like family. You are important at that clinic. The doctor and nurses are caring and will help you understand what is best for you.

She spent hours with me discussing my options and what would be best for me. She even stayed afterhours to sit down with my whole family to go over everything.

All of nurses at her clinic are amazing!!!!!! Marci was the nurse I always ask all my questions to and she got right back to me. I felt like her nurses were family.

She cares about you and will spend a great deal of time going over what your best options are for success. She made me feel important and that she had my best interest in mind. She takes time with you and your family to go over all your options. She won't let you leave until you understand everything. You can ask as many questions as you would like and she doesn't rush you.

Sit down with her and ask her as many questions as you want because she won't let you leave until they are all answered.

My protocol was to have my tubes removed first then go through a FET cycle. I already had 4 embryos frozen so we implanted two. I feel like having my tubes removed first was what made this cycle successful.

My FET cycle cost around 5,000

I wanted to have two embryos implanted because I knew I would have a greater chance of it working. One embryo survived.

Strengths, the flexibility and quick processes. Weaknesses, slow responses to emails, there is very little content to emails and little guidance. You have to ask questions or they just assume you know

The responses to my emails were semi cold and not a lot of information has been provided for my process moving forward

The nurses were fantastic except for one, she comes off cold and uncaring. perhaps she has done this too long

Dr Phipps is great, not always the best communicator but over all very knowledgeable. One nurse on his staff is cold and uncaring, she set my expectation and when I had a miscarriage it provided false hope that my baby was ok. Moving forward her emails were short and cold.

If you want a warm and fuzzy feeling, this office is not the one. If you want straight shooters, this office is where to go

I had coverage so I was aware of the coverage due to my advocate through my coverage

Everyone in the office remembers our name and details about our lives. They are warm and welcoming each time we visit. The staff takes the time to fully explain treatment options and answer questions. We never feel pressured.

We love our nurses at RRC! They are so kind and work hard to meet our needs. We appreciate how often they communicate and how promptly they follow through.

We have only seen Dr. Brabec at our initial consult. Our Nurse Practitioner is our main contact. Doctor Brabec was very warm and took the time to explain our options. She was very optimistic! I feel that we would see her more if we were doing an IVF cycle. She has an amazing staff that truly personalizes our care.

She is extremely knowledgable and very nice!

I don't remember specifics, but we felt comfortable starting with the least invasive treatment and Dr. Brabec supported us.

The clinic is very organized and well managed . They make sure you are aware when you have appointments and where to go . They are friendly and do the very best job at helping you along the way. I would Highly recommend the clinic