Reproductive Science Center

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Foster City
1098 Foster City Boulevard
Foster City, CA 94404
(888) 377-4483
Orinda
89 Davis Road
Orinda, CA 94563
(888) 377-4483
San Jose
1101 S. Winchester Blvd
San Jose, CA 95128
(888) 377-4483
San Ramon
100 Park Place
San Ramon, CA 94583
(888) 377-4483
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On a scale from 0-10, how likely are you to recommend Reproductive Science Center to a friend?
Strongly recommend: 75%Neutral: 14%Don't recommend: 11%8.9
77 assessments
  • 75% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 11% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
1,116
Annual Cycles National Avg.
344
77 assessments
10
Age
36
Treated
2018
Success with this Doc
?
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, Other
10
So far, I've found the clinic [Reproductive Science Center] to be very organized, with reasonable appointment wait times, and a good online communication portal. They had all my records on file and referred to them before my initial visit. In terms of quickness and clarity about billing, this clinic has been the easiest to navigate thus far.... Nurse Romero has been fairly responsive and accommodating since our initial visit. I have asked several questions, and she responded to the first couple very quickly and helpfully. However, as I've continued to inquire about things (I'm very inquisitive!),
+ Read more
Age
36
Treated
2018
Success with this Doc
?
Race
European
Income
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, Other
10
Describe your experience with Reproductive Science Center.
So far, I've found the clinic to be very organized, with reasonable appointment wait times, and a good online communication portal. They had all my records on file and referred to them before my initial visit. In terms of quickness and clarity about billing, this clinic has been the easiest to navigate thus far.
During treatment, were you treated like a number or a human with Louis Weckstein at Reproductive Science Center?
Dr. Weckstein took time and care in explaining his analysis of my initial diagnostic results. He was kind yet direct and thorough in his discussion. He made sure to understand and respond to our questions. He was very quick in responding to my concerns out of the office as well. I felt that he genuinely cared and empathized with us.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Sara Romero)
Nurse Romero has been fairly responsive and accommodating since our initial visit. I have asked several questions, and she responded to the first couple very quickly and helpfully. However, as I've continued to inquire about things (I'm very inquisitive!), she has become less responsive.
How was your experience with Louis Weckstein at Reproductive Science Center?
Dr. Weckstein shared his candid analysis of our diagnosis and prognosis. He communicated a difficult situation with compassion, and gave us the time we needed to process and come to our own conclusions. He has a wealth of experience, and gave us his perspective as well as possible other routes of action.
Describe the protocols Louis Weckstein used in your cycles at Reproductive Science Center and their degree of success.
I am at the very beginning. I have diminished ovarian reserve, and Dr. Weckstein is re-testing some of my initial bloodwork to determine how aggressive the medications, approach, etc. should be. He is recommending IVF with an option for PGS (though not required).
10
Doctor
Louis Weckstein
Communication
Trustworthiness
Compassion
Explained risks
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
The biggest thing I would say is that it is very very convenient that there are multiple locations so that I wasn’t constantly having to drive an hour each way to every appointment. I was so grateful for this. However, this meant we did have to drive to the main facility [Reproductive Science Center] in San Ramon (an hour away for us) for any major procedures as that is where the surgery suite was.... (Iui could be done in the Los Gatos office, but egg retrieval and transfers were done in San Ramon).
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Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Reproductive Science Center.
The biggest thing I would say is that it is very very convenient that there are multiple locations so that I wasn’t constantly having to drive an hour each way to every appointment. I was so grateful for this. However, this meant we did have to drive to the main facility in San Ramon (an hour away for us) for any major procedures as that is where the surgery suite was. (Iui could be done in the Los Gatos office, but egg retrieval and transfers were done in San Ramon). Also anything that occurred on the weekend had to be done in San Ramon - it was the only 365 days open clinic. The other thing was that, in order to have my doctor be the one to do my transfers (which I wanted and chose) - she was only in San Ramon every other Thursday, which meant my cycles were longer as I had to time things to wait until she could be at that office for the procedures. In the end, it was totally worth it and I am grateful for everyone. Everyone at both facilities (Los Gatos and San Ramon) were so friendly and you felt comfortable going there. You truly get a sense that everyone is rooting for you and will do anything they can to help you along the way and try to make this process less painful
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
She is very kind, remembers details, and is always available to chat or ask questions as needed. I didn’t feel like we followed a “this is what everyone gets” protocol but took the time to figure out our exact situation and how to change things to obtain a successful outcome. She was very positive and reassuring the entire way
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Lindsay Smith)
There will never be enough words to describe Lindsay. She was always so attentive, so positive and so helpful through this process. We wouldn’t have made it through without her. She was a source of information, and always available for crazy questions or just someone to talk to when everything became too much, or when I was feeling frustrated and emotional about the process. She became a confidant, someone who even talked to me late one evening after a failed iui and just let me cry and reassured me they were committed to getting us our baby. She was so very wonderful and Always quick to respond and happy. It made me feel so comfortable and confident in my treatment team
How was your experience with Deborah Wachs at Reproductive Science Center?
I really loved working with Dr. Wachs. The only issue is since she was out of the Los Gatos office, there were times my iui fell on a day where she wasn’t there to do the procedure or with IVF, I had to wait an extra week for transfer for her to be in the San Ramon office if I wanted her to be the one to do it (which I did). I trusted her implicitly and believe she had our best interest at heart and was rooting for us and wanted it as much as we did. She was always smiling and always encouraging and there if needed. She paid attention to our emotions and feelings, and made sure we always had all the information to make the best decisions and that we were okay with our course of treatment. She empowered us to know that we were in control of our treatment and we could change course at any time if we felt we wanted to do anything different.
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Trust her. She knows what she is doing and she will lay out every option for you and what it means. Don’t be afraid to ask questions to understand the process. She is wonderful at being patient and explaining things so that you know what you are going through and what to expect.
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
For our iui cycles, I took letrozole days 3-7 and then started going in for ultrasounds around day 12. Once the follicles were appropriate size, I was instructed to give myself the ovidrel shot to trigger ovulation, and iui was performed 36 hours later. My husband would go in 2 hours before the procedure to give his sample and then we would go together for the IuI. After, I would lay on the table for 10 min or so then leave and go about my day. 2 weeks later I was given a blood test to determine if we were successful. We attempted this 3 months in a row with no success. We decided at this point to take a break, then switch to IVF. I took gonal-F and menopur, then added cetrotide 5 days later. I also started monitoring appointments on day 5 and went every other day. At my third appointment I was found to have 24 follicles growing and my dr sat me down and explained that while this is a great response, it increased my risk of OHSS and I wasn’t a good candid for a fresh transfer anymore. Afterthat appointment I switched to daily monitoring for a day or two and then triggered with Lupron on a Saturday night for a Monday morning egg retrieval. 15 eggs were retrieved, 13 were mature, 9 fertilized with icsi. We chose icsi since we had secondary unexplained infertility and were unsure what was causing this - so wanted the best option for fertilization to occur. Of the 9, we ended up with 3 day 5 blastocysts and 3 day 6 to go into the freezer. We opted out of pgs testing as we’ve had a previous successful pregnancy and no known genetic issues. We performed one 5 day FET the following month. I took estrace 2mg 3x/day starting on day 2 or 3 of my cycle, and then started progesterone shots and vaginal progesterone 2x/day 6 days before transfer. I had my blood test 9 days later which revealed we were unsuccessful and the transfer failed. Dr wachs then believed we had a timing issue, so we did ERA testing the following month - medication all the same as the previous month. The test found I was more receptive for transfer on day 7. The following month we did everything the same except I started progesterone 7 days before transfer. We opted to transfer two embryos this time to give ourselves a higher chance at success. We had multiple conversations with dr wachs about the pros and cons of a dual embryo transfer and she agreed to go ahead with it once she knew we had thoughtfully considered the outcomes. We found out 8 days after transfer that we were successful (hcg 71) then another blood test 11dpt (hcg 314) and was told it was probably only one embryo that took. We just had our first ultrasound at 6 weeks 3 days and saw one perfect embryo with a flickering heartbeat. I am continuing all my medication until my next appointment 2 weeks later (at 8 weeks, 3 days) at which point I hope to be able to stop the injections and wean off all other meds and “graduate” back to my normal OB for the duration of my pregnancy.
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
Around $1200 per iui $14,100 for IVF with icsi $4062 per frozen transfer $2000 ish for ERA testing (half to clinic, half to lab where testing was sent)
Describe Deborah Wachs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
So for the first transfer, my doctor only ever transfers one - especially in my case of secondary unexplained infertility as she was confident the transfer would work. After the first didn’t take, and we did the ERA testing, we had a conversation where I brought up the prospect of transferring two as I read it increases your odds of success. My doctor stated she usually didn’t go to multiple until she was doing the same treatment that hadn’t worked prior, but if we wanted it and were ok with the possibility of having twins , and if having twins was better to us than having zero, she was okay with us transferring two. I appreciated her honesty and candor and I felt like she really listened to us and heard our perspective and agreed
10
Doctor
Deborah Wachs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
38
Treated
2018
Success with this Doc
?
Treatment
15 Fertility Medications
Diagnosis
Anovulation, PCOS
10
The office [Reproductive Science Center] is very welcoming and clam. All nurses, and office staff are very nice and knowledgeable. They all show concern and care for you like you are the only one they see all day. You don't have to worry about waiting around... The whole office staff is amazing, I am so glad I was referred to them. They are all caring and very welcoming. I couldn't ask for a better clinic... My insurance covers most of my treatment this far
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Age
38
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
15 Fertility Medications
Diagnosis
Anovulation, PCOS
10
Describe your experience with Reproductive Science Center.
The office is very welcoming and clam. All nurses, and office staff are very nice and knowledgeable. They all show concern and care for you like you are the only one they see all day. You don't have to worry about waiting around
During treatment, were you treated like a number or a human with Louis Weckstein at Reproductive Science Center?
Dr Weckstien is very caring. He listens well and answers all questions. He is also very candid with you about your treatment. I know where I stand and where I am going if the directions we take don't work, I don't have to guess.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Laura )
The whole office staff is amazing, I am so glad I was referred to them. They are all caring and very welcoming. I couldn't ask for a better clinic
How was your experience with Louis Weckstein at Reproductive Science Center?
I've been seeing dr Weckstien for a year. I am currently still in treatment. Dr Weckstien is very candid with you on all the issues, I love that I don't have to worry about know what is going on. I wish I could see more of him though, the phone apts are great though because I live pretty far away
What's one piece of advice would you give a prospective patient of Louis Weckstein at Reproductive Science Center?
Come with a list of questions a d wrote down the answers!
Describe the protocols Louis Weckstein used in your cycles at Reproductive Science Center and their degree of success.
I was first given the supplement ovasitol to help regulate me. I then was told to lose weight (ugh) I had an ultrasound to confirm PCOS. A month later I was given letrozole, I responded great so i injected ovadril but there was a timing issue. I took letrozole again & did not respond. The 3rd time I took letrozole I didn't respond but was given 8 more to take at once and did respond great injected ovadril but did not fall pregnant. I just finished a round of provera due to no cycle for 90 days. I am scheduled for an HSG in a few days.
Describe the costs associated with your care under Louis Weckstein at Reproductive Science Center.
My insurance covers most of my treatment this far. I pay $209 for my timed intercourse with ovadril. IUI will be $408. IVF is not covered if it comes to that if I go through 2 IUIs with no baby
10
Doctor
Louis Weckstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
35
Treated
2018
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS, Unexplained
10
I was very happy with this clinic [RSC]. Not only were the doctors and nurses warm and up to date on my care but the clinic also helped me find a way to get a lower cost treatment or procedure on multiple occasions (my insurance does not cover infertility treatments)... Our nurse was very organized and responsive and if she could not respond quickly she often had another nurse help answer my questions.
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Age
35
Treated
2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS, Unexplained
10
Describe your experience with Reproductive Science Center.
I was very happy with this clinic. Not only were the doctors and nurses warm and up to date on my care but the clinic also helped me find a way to get a lower cost treatment or procedure on multiple occasions (my insurance does not cover infertility treatments)
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth was very sensitive to the stressful nature of infertility and did not get defensive or dismissive even when I was very skeptical or dismissive myself. He shared his personal experiences with infertility and very clearly explained all the details of our plan and costs and benefits of our options. I felt he listened to me and took my feelings and priorities into account when recommending options.
Describe your experience with your nurse at Reproductive Science Center.
Our nurse was very organized and responsive and if she could not respond quickly she often had another nurse help answer my questions.
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth had a caring demeanor and listened to my concerns. He was very serious, but he didn’t hesitate to share his personal experiences which helped me feel reassured that he understood how I felt.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Don’t be afraid to ask a lot of questions and speak up because Dr. Rosenbluth is a good listener and is open to hearing your concerns.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
Due to our schedule and cost concerns, and lack of other complicating factors, Dr. Rosenbluth recommended a conservative approach to start and we first tried an unmonitored cycle of letrozole. It worked the first time and we didn’t have to spend a ton of time or money on monitoring that we would have otherwise had to spend. He was also flexible with our travel plans.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
The consultation, HSG, and cycle were all expensive but the clinic helped us find the cheapest options.
10
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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6
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Male Factor, Unexplained
6
$500-800 for initial visit and sonogram [at Reproductive Science Center], $1000 per IUI, $300 HSG, acupuncture done outside of clinic.... They care about getting pregnant results fast. They don’t always take the time to trust the patient knowing their body and come up with some wholistic approaches...They [nurses] were friendly. I always had someone else helping me and often would meet the doctor performing my IUI that same day. They were all kind but I never had Dr. Homer doing the procedures.
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Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Male Factor, Unexplained
6
Describe your experience with Reproductive Science Center.
Very expensive. I wish insurance covered more. They have good success rates and quality doctors. They care about getting pregnant results fast. They don’t always take the time to trust the patient knowing their body and come up with some wholistic approaches.
During treatment, were you treated like a number or a human with Michael Vance Homer at Reproductive Science Center?
He was kind and took time with me. Though he wanted me to do full medication, after some advocating for myself he allowed me to try only HCG injections without clomid. They weren’t positive or encouraging about me doing it this way which made me feel a little unsupported, but at least were will to try 3.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Lindsay )
They were friendly. I always had someone else helping me and often would meet the doctor performing my IUI that same day. They were all kind but I never had Dr. Homer doing the procedures.
What specific things went wrong at Reproductive Science Center?
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
How was your experience with Michael Vance Homer at Reproductive Science Center?
He was helpful at taking time with us and understanding where we were at. I appreciated his expertise and his reputation. I wished he would have worked with me a little better on non-medicated treatments and look more into blood work. I’ve had many friends have way more blood work done than me, a day 3 cycle test which I have not had done, nor hormone testing on certain days of my cycle or during IUIs.
What's one piece of advice would you give a prospective patient of Michael Vance Homer at Reproductive Science Center?
If you are ready to jump all in and haven’t done too much research on your own or know much about your body and just are ready to get pregnant no matter what, he is a great doctor. I want to get pregnant while doing it in the most natural and healthy way for how my body is currently responding.
Describe the protocols Michael Vance Homer used in your cycles at Reproductive Science Center and their degree of success.
Immediately he said our chances of conceiving naturally were 1%. This was a very quick diagnosis. He thought if we wanted to do IUIs to try three on clomid. We pushed back and asked for 3 natural with HCG and he was willing only to do 3. After that he wanted to start us on clomid. During the time there were no other blood tests performed, which I hoped to get some more answers. We took 5 months off to give ourselves a break and just started up again and requested the HSG test.
Describe the costs associated with your care under Michael Vance Homer at Reproductive Science Center.
$500-800 for initial visit and sonogram, $1000 per IUI, $300 HSG, acupuncture done outside of clinic but for my treatments
5
Doctor
Michael Vance Homer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS
10
Staff [RSC] outside of finance and billing is great not complaints. At one point it seemed the Orinda office has a lot of turnaround and the front staff was not as knowledgeable on our account and journey. Being sent from location to location there needs to be better communication between clinics so that we are not told different information on each visit.... Our first cycle was a-la-cart but after packages were created which was the communication issue we had. I believe we have spent over 10k with treatments and meds.
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Age
34 - 36
Treated
2016 - 2018
Success with this Doc
No
Race
Black or African-American
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS
10
Describe your experience with Reproductive Science Center.
Staff outside of finance and billing is great not complaints. At one point it seemed the Orinda office has a lot of turnaround and the front staff was not as knowledgeable on our account and journey. Being sent from location to location there needs to be better communication between clinics so that we are not told different information on each visit.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Our dr and his team are very interactive, responding when questions arose in a timely manner, very kind during the entire process all 3 times. And the staff was great all the way
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Heather)
Very authentic with her words and approach in passing along information, kept us informed with any Dr treatment changes and got all of our questions to the Dr and clear responses. And during our issue with the billing/finance department took a stand and stood up for us to remove some of the major stress they were causing us, and got us in contact with the decision makers. Heather was and is still a God send during our treatments.
What specific things went wrong at Reproductive Science Center?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Dr Rosenbluth is a great person, he has really great bedside manner and really treats you as a person and not just another dollar sign as we have seen with other clinics. His tone during discussions is great and he keeps it real when deciding next steps. And even when we believe we would like to extend shots or produce more eggs for better chances he adjust the treatment to give us what we would like and doesn't fight back but gives all the possibilities and outcomes. And he hasn't pressured us into IVF after each fail.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
He is very busy and highly sought out so don't fear if he is unable to do all your procedures.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
First was pills with no injectables which resulted in little growth. Then we moved to pills and injectables which lead to a positive result but ended in miscarriage, then another treatment with injectables which was extended out becasue of test needed which resulted in 1 very large egg but a negative test, then another round with injectables at a lower dosage to get more eggs which resulted in a low positive that we thought was chemical but started to double but ended in a miscarriage.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
Our first cycle was a-la-cart but after packages were created which was the communication issue we had. I believe we have spent over 10k with treatments and meds.
10
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS
9
The clinic [RSC - Orinda] is pretty warm in welcoming you, especially Ms. Loretta at the front desk. I adore her. She always greets me with a smile and I get the same when I'm leaving.... Heather is an amazing case manager. She is always available to answer our questions and she does so with such kindness and compassion....The only thing to be on alert about is the financial coordinator... She gave us information that was not accurate, made our cycle extra stressful
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Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 4 Docs
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS
9
Describe your experience with Reproductive Science Center.
The clinic is pretty warm in welcoming you, especially Ms. Loretta at the front desk. I adore her. She always greets me with a smile and I get the same when I'm leaving. The only thing to be on alert about is the financial coordinator Amy. We only worked with her for a short while but that was long enough to leave a really bad taste in our mouths. She gave us information that was not accurate, made our cycle extra stressful on top of the stress that already comes with TTC, and when asked to discuss the errors, she became very combative and was not willing to right her wrong. My advice, if you're assigned to her, make sure you do your due diligence. Double-check EVERYTHING. And if you want to be sure you're getting the best quality of care, ask for a different financial coordinator.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Even if the doctor is unavailable to talk to me directly, my case manager is usually able to get a hold of him to answer my questions and get back to me in a prompt manner. I like that a lot.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Heather Thomson)
Heather is an amazing case manager. She is always available to answer our questions and she does so with such kindness and compassion. We've been on this TTC journey for almost 4 years and are on our 4th clinic and having a great nursing staff is KEY. I could not be more pleased with Heather on our team.
What specific things went wrong at Reproductive Science Center?
  • Failed to call with results
  • Provided conflicting information
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth is good at what he does. He can be warm in his delivery of not so good news, but I like that he is always willing to discuss next steps if the outcome isn't what we had hoped for. I'll be honest, I wasn't the biggest fan after our initial consultation, but he grew on me. I feel that he has a genuine interest in our success and I appreciate that a lot.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
He talks pretty fast so make sure you ask questions if you don't understand something.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
During our first cycle of injectables with IUI, I was started on a low dosage of medicine because he didn't want to overstimulate too many of my follicles. It took a while for me to respond so we ended up increasing the dose. I ended up with OHSS by the end of the cycle, but I got pregnant and that was all that mattered to me. I ended up miscarrying at 6 weeks so on the next cycle, we did not increase the injections nearly as much so as to avoid another OHSS situation. I didn't get pregnant but Dr. Rosenbluth said it was a better controlled cycle so he advised we try that again. The third cycle we did the same thing with the injectables and I got pregnant. Unfortunately, I am miscarrying again but the fact that I got pregnant again was somewhat good news, That first cycle was more of a trial and error IMO and we learned what my body could and could not handle.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
Consultation $275-300, IUI cycle (with monitoring) $2525, Insemination/sperm washing $525, HCG test $65, Estrodiol test $100, Ultrasound $325-375, Saline Sonogram $665
8
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
10
The clinic [RSC - Orinda] is amazing from the moment you email them about with an inquiry. They are kind, professional, and calming. They are punctual and do what they, when they say they will. All of the staff have been kind and welcoming and professional. No weaknesses. Even their Orinda location is perfectly located to Bart so it’s an easy walk to appointments.... They use Natera for genetic testing and you don’t pay till after and receive a significant discount for being an RSC patient. They also have financial a resource officer on site in the office.
+ Read more
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
10
Describe your experience with Reproductive Science Center.
The clinic is amazing from the moment you email them about with an inquiry. They are kind, professional, and calming. They are punctual and do what they, when they say they will. All of the staff have been kind and welcoming and professional. No weaknesses. Even their Orinda location is perfectly located to Bart so it’s an easy walk to appointments.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Dr Rosebluth (and his whole office) treated us with compassion from the moment we walked in, but was also candid and gave us a lot of information, and then was always happy to review that information over again with us, and answer any questions. He has personally called me to give me good and not so good news, and really has taken the time to care for our feelings, but also understands that we want to know the details and the ins and out of everything. He is the perfect balance of information and understanding that this is a hard and emotional time.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Laura B. )
Laura B has been there every step of the way and has taken time to call and email me regularly, has kept me very up to date with progress, and has repeatedly answered my questions and clarified things when I am confused. She has advocated for me with getting prescriptions and other blood work done and for lowered prices. She has also taken time to arrange for special classes for us when there was not availability in the scheduled classes. She also is very funny and warm and caring.
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Dr Rosenbluth met us on our first appointment and from the get go got down to business, he knew our history and information which I appreciated- he did his homework before we arrived. He spoke easily and made it all understandable, not confusing doctor talk. He made us feel comfortable to ask questions and reviewed anything we asked over again. He has also called me a number of times to discuss outcomes and treatment changes which has been really personal and greatly appreciated. He never seems rushed or wanting to move to the next person.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Go to your appointments with questions and ask anything you are confused about- he is happy to answer them and obviously knows what he is doing. His end goal is to help you and it’s very obvious he’s a wonderful person.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
We haven’t delved into the actual treatments yet but I have a very detailed calendar and plan laid out which I appreciate. I know Dr Rosenbluth will be very communicative throughout the whole process.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
Some costs were upfront: $250 for initial visit, and $590-700 for other visits and sonograms/tests. All reasonable fees. They use Natera for genetic testing and you don’t pay till after and receive a significant discount for being an RSC patient. They also have financial a resource officer on site in the office.
Describe Evan Rosenbluth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
I appreciate that Dr Rosenbluth and RSC are honest about not doing multiple transfers due to the heightened pregnancy risks. They care that we take one baby home and have high standards of practice.
10
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor
9
RSC Bay Area has awesome success rates and all of the doctors and nurses we've interacted with have been very friendly and helpful. It has also been surprisingly affordable compared to other clinics in the area. Their main weakness is their billing department. We have been regularly overbilled or wrongly billed. Fortunately, they will correct their mistakes but we have to be vigilant in checking the bills we receive.
+ Read more
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
9
Describe your experience with Reproductive Science Center.
RSC Bay Area has awesome success rates and all of the doctors and nurses we've interacted with have been very friendly and helpful. It has also been surprisingly affordable compared to other clinics in the area. Their main weakness is their billing department. We have been regularly overbilled or wrongly billed. Fortunately, they will correct their mistakes but we have to be vigilant in checking the bills we receive.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth is warm, intelligent, and approachable, carefully explaining each part of the process and making sure we were comfortable. I have always felt cared for and never felt rushed in our encounters. I feel he truly is rooting for us and cares for us.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Jennifer)
They are great!
What specific things went wrong at Reproductive Science Center?
  • Provided conflicting information
How was your experience with Evan Rosenbluth at Reproductive Science Center?
We have had full confidence throughout our journey that Dr. Rosenbluth sees us, cares for us, and is doing everything he can to help us out. He is very smart and has a great bedside manner and sense of humor. He's been one of the most enjoyable parts of this very challenging experience.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Ask as many questions as you can, he does a great job explaining clinical concepts in layman's terms.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
We did a number of FET with donor embryos and Dr. Rosenbluth carefully monitored and tweaked our protocol after failed transfers. We recently did an egg retrieval and are awaiting a FET with our own embryos. He has postponed treatments in order to give us the best possible success outcome - for instance going from a fresh IVF transfer to frozen or moving back the transfer date for a better lining.
Describe your experience with your monitoring appointments at Reproductive Science Center.
They schedule the appointments for what works with your own schedule. They are very flexible and have plenty of open appointments.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
IVF with ICSI = $13,000 + $5,000 meds (ordered outside the clinic). An FET is roughly $3,700.
Describe Evan Rosenbluth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
He prefers eSET and explains the benefits for each age range.
9
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
41
Treated
2018
Success with this Doc
Yes
Treatment
IUI, Donor Sperm
Diagnosis
Uterine Fibroids
8
The office [Repro Science Ctr] environment is great, clean and well decorated. Everyone on the staff is very nice. They are mostly pretty well organized, although they could improve at that sometimes. For example, one time, one of the nurses gave me a blood test, and then the other one called me later and recommended that I get the same blood test, not realizing that I'd already had it done that morning at the clinic. But for the most part, they are on top of things.
+ Read more
Age
41
Treated
2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, Donor Sperm
Diagnosis
Uterine Fibroids
8
Describe your experience with Reproductive Science Center.
The office environment is great, clean and well decorated. Everyone on the staff is very nice. They are mostly pretty well organized, although they could improve at that sometimes. For example, one time, one of the nurses gave me a blood test, and then the other one called me later and recommended that I get the same blood test, not realizing that I'd already had it done that morning at the clinic. But for the most part, they are on top of things.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Leticia)
My nurse is great. Very warm, likeable, and communicative.
What specific things went wrong at Reproductive Science Center?
  • Provided conflicting information
How was your experience with Susan Willman at Reproductive Science Center?
She seems very competent. She is very good at explaining things in detail. She is thorough. She is very focused on genetic testing. I felt like she is slightly overly cautious. I tested as a carrier for a very rare genetic condition and I didn't want to pay to have my sperm donor tested for it because I was comfortable with the very small risk; she was a bit heavy handed in trying to talk me into doing further genetic testing. Similarly, she wanted to do an HSG test for blocked tubes right out of the gate, whereas other fertility doctors with which I consulted suggested doing 3 rounds of IUI before jumping to HSG. So, she likes tests. I think she knows what she is doing. Her bedside manner is mostly matter of fact, but she is not cold. She is nice.
What's one piece of advice would you give a prospective patient of Susan Willman at Reproductive Science Center?
Let her know if you don't want all of the tests she is recommending. For example, I told her I wanted to try 3 rounds of IUI before getting an HSG test, and she was okay with that plan. I just had to be assertive about it.
Describe the costs associated with your care under Susan Willman at Reproductive Science Center.
IUI $880 per cycle (including untra-sound monitoring)
8
Doctor
Susan Willman
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Unexplained
10
This clinic [Reproductive Science Center] is amazing. Every single staff member I encountered was amazing. The location itself was convenient, with ample parking. The facility was clean, comfortable, and all the equipment was in great condition. I honestly don't have a single bad thing to say...Lindsay [nurse] was just amazing! She was so responsive. Always there to answer my questions via the patient portal. And on days that she was on leave, someone else always got back to me in her stead, always within the same day. I loved knowing that I could reach out to her and she would be patient and willing to answer any and all questions, as silly as they may have seemed to her.
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Race
South Asian
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Unexplained
10
Describe your experience with Reproductive Science Center.
This clinic is amazing. Every single staff member I encountered was amazing. The location itself was convenient, with ample parking. The facility was clean, comfortable, and all the equipment was in great condition. I honestly don't have a single bad thing to say.
During treatment, were you treated like a number or a human with Michael Vance Homer at Reproductive Science Center?
Dr. Homer was absolutely amazing! He was frank, honest, kind, warm, and always gave me time. He never rushed me, always listened to all my questions and concerns, and never disregarded any of my feelings, concerns or instincts. I am actually a little sad to have to graduate from the fertility center back to my OB just because I would have loved to see him and the wonderful staff at the RSC throughout my pregnancy.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Lindsay Smith)
Lindsay was just amazing! She was so responsive. Always there to answer my questions via the patient portal. And on days that she was on leave, someone else always got back to me in her stead, always within the same day. I loved knowing that I could reach out to her and she would be patient and willing to answer any and all questions, as silly as they may have seemed to her.
How was your experience with Michael Vance Homer at Reproductive Science Center?
Dr. Homer was just great. He gave me time, patience and respect. He always listened. I never once felt like I didn't know what was happening, or why. He never rushed me, and answered all of my thousands of questions.
What's one piece of advice would you give a prospective patient of Michael Vance Homer at Reproductive Science Center?
Don't be shy to ask all the questions you may have.
Describe the protocols Michael Vance Homer used in your cycles at Reproductive Science Center and their degree of success.
I was diagnosed with unexplained infertility, and also really long, irregular cycles. After having tried to conceive naturally for a year and a half, Dr. Homer recommended we move forward with a medicated (Letrozole) IUI treatment. In the days leading up to this cycle, we did blood-work and discovered elevated TSH levels, for which he prescribed me some medication. It must have been this medication that did the trick, for I ended up naturally conceiving in that final natural cycle leading up to my scheduled IUI cycle. It was a wonderful surprise!
Describe the costs associated with your care under Michael Vance Homer at Reproductive Science Center.
As I never ended up needing fertility treatment, I was just charged for the initial diagnosis appointment, and a followup ultrasound appointment after I became pregnant.
10
Doctor
Michael Vance Homer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40
Treated
2018
Success with this Doc
Yes
Treatment
6 IUI, 2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
I did a Donor cycle, so I was put on minimum drugs [at Reproductive Science Center]...The nurses are amazing. Always happy, seem to love their jobs, and seem to really want their patients to succeed...The clinic is great! They have multiple locations throughout the bay area and make it convenient to do your cycle wherever it is closest to you. The main clinic is open on the weekends, so you aren't worried about something happening on the weekend.
+ Read more
Age
40
Treated
2018
Success with this Doc
Yes
Race
European, South Asian
Income
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 4 Docs
Treatment
6 IUI, 2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Reproductive Science Center.
The clinic is great! They have multiple locations throughout the bay area and make it convenient to do your cycle wherever it is closest to you. The main clinic is open on the weekends, so you aren't worried about something happening on the weekend.
During treatment, were you treated like a number or a human with Louis Weckstein at Reproductive Science Center?
From the moment I shook Dr. Wecksteins hand, I knew he was the doctor for me. Kind, compassionate, friendly, calm, and candid. He has genuine in his answers to me. Listened to what I didn't like in my past protocols, assured me that he would do what made the most sense and made me comfortable.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Sandra :) )
The nurses are amazing. Always happy, seem to love their jobs, and seem to really want their patients to succeed.
How was your experience with Louis Weckstein at Reproductive Science Center?
I found Dr. Weckstein to be extremely patient, knowledgeable, and candid. I explained that I thought I had an issue with my progesterone, he then explained that we would do POI shots and would monitor how my progesterone was doing. Every other doctor either scoffed at the idea that progesterone was an issue or said they would give me supplements. Dr. Weckstein referred to different research that pointed to carrying a baby to full term. I've been searching for a doctor to be on the forefront of this. I'm pregnant now, although very early, I've never been pregnant through infertility treatments and I've never had my progesterone tested. Well, it's a 56 and we are very happy about it. Also, I told him I react poorly to Lupron which he said no problem, we can do a cycle with the minimum and see how it works, and it worked great! positive test 3 days early. Every time I've mentioned something about my process he would find another solution, which every other clinic told me it was "their" protocol that I was paying for and that they wouldn't modify it.
Describe the protocols Louis Weckstein used in your cycles at Reproductive Science Center and their degree of success.
I did a Donor cycle, so I was put on minimum drugs. Estradiol patches, 2 every 3 days, and progesterone suppositories, and progesterone oil shots once a night.
Describe Louis Weckstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Dr. Weckstein highly advised us to only do a single embryo transfer. We went through 5 failed cycles, so I had no hesitation to do a multiple transfers, which he reluctantly agreed to. We ended up with only two blasts and we put two blasts in. I'm luckily pregnant, my betas aren't crazy so we think it's just a singleton.
10
Doctor
Louis Weckstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
44 - 45
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
10
We applied for a double retrieval and paid $36k. We opted for PGS testing which was a separate cost of about $4k. Medicine/hormones were also an additional cost of about $10k.... Laura [Reproductive Science Center - Foster City] made all of my appointments fit my work schedule. I had a favorite sonographer (I can’t remember her name) but she was the best! She took the time to explain what she saw in my ultrasounds. I loved every time I had her and would ask to have her for each ultrasound if she was at my location and on schedule.
+ Read more
Age
44 - 45
Treated
2017 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
10
Describe your experience with Reproductive Science Center.
Be on time. Be respectful and kind to the employees. They are here to help you on this journey. Be honest, open and most of all patient. The journey of infertility and IUI/IVF is an emotional one.
During treatment, were you treated like a number or a human with Sara Pittenger-Reid at Reproductive Science Center?
Dr. Reid is very personable and when I speak with her she always makes me feel like she has my care in her hands.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Laura Applinger)
Laura made all of my appointments fit my work schedule. I had a favorite sonographer (I can’t remember her name) but she was the best! She took the time to explain what she saw in my ultrasounds. I loved every time I had her and would ask to have her for each ultrasound if she was at my location and on schedule.
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
Dr Reid works with a great te if doctors and they all took great care of me through both of my retrievals. I appreciate Dr. Reid and her guidance throughout the IVF process and our journey to have a baby.
What's one piece of advice would you give a prospective patient of Sara Pittenger-Reid at Reproductive Science Center?
Ask a lot of questions. Ask about the different options. Be open to Dr. Reid’s advice. Be sure to weigh out your options before making any decisions.
Describe the protocols Sara Pittenger-Reid used in your cycles at Reproductive Science Center and their degree of success.
The very first cycle started with bcp protocol before starting stimulating hormones but that didn’t work because I developed an ovarian cyst and so we skipped a cycle until cyst disappeared. The 2nd cycle I started with estrogen priming. I was on stimulating hormones for 14 days. My first retrieval yielded 14 follicles, 8 fertilized, 5 made it to blastocyst, 5 sent for PGS testing, all came back abnormal. The 3rd cycle was exactly the same as the 2nd except I I had 17 follicles, 10 fertilized, 5 made it blastocyst, 3 sent for PGS testing, 1 embryo came back normal. After retrieval I had myectomy to remove fibroids and hysteroscopy to removed scarring. Next step is mock transfer then FET transfer.
Describe the costs associated with your care under Sara Pittenger-Reid at Reproductive Science Center.
We applied for a double retrieval and paid $36k. We opted for PGS testing which was a separate cost of about $4k. Medicine/hormones were also an additional cost of about $10k.
Describe Sara Pittenger-Reid's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Dr Reid will only do a single embryo transfer because of the removal uterine fibroids.
10
Doctor
Sara Pittenger-Reid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Foster City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage
8
They [SRC- San Ramon] did change their computer system last year and that was quite the hassle for patients and there new online system is confusing. Otherwise the equipment, people and lab is amazing. A lab onsite makes a huge difference.... 25,000 for Egg Retrieval and Embryo Transfer (not including medication) 5,000 for FET-not including medication... Laura is absolutely amazing! She truly cares about me and our outcomes.
+ Read more
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage
8
Describe your experience with Reproductive Science Center.
The clinic is very far away (2.5 hour drive) away from me but that isn't their fault. They did change their computer system last year and that was quite the hassle for patients and there new online system is confusing. Otherwise the equipment, people and lab is amazing. A lab onsite makes a huge difference.
During treatment, were you treated like a number or a human with Louis Weckstein at Reproductive Science Center?
Somedays like a number and some like a human. Just depended on the day and where we were at with cycles.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Laura)
Laura is absolutely amazing! She truly cares about me and our outcomes. I dealt with other staff there (I don't remember names) and they were not as good as her.
What specific things went wrong at Reproductive Science Center?
  • Provided conflicting information
How was your experience with Louis Weckstein at Reproductive Science Center?
Dr. Weckstein cares a lot about what he does and cares about his patients. He is knowledgable and helpful. He likes to use numbers and statistics which I love. Only downfall was because we are "young" we did not do testing in the beginning and had 2 failed transfers because of it. Wish we had pushed for more testing earlier.
What's one piece of advice would you give a prospective patient of Louis Weckstein at Reproductive Science Center?
Don't be afraid to ask questions and request testing even if he says it isn't "necessary."
Describe the protocols Louis Weckstein used in your cycles at Reproductive Science Center and their degree of success.
1st was Egg Retrieval and Fresh Embryo Transfer-I don't remember much about this one. SubQ shots and vaginal suppositories. This ended up in Ectopic Pregnancy-not anyones fault. 2nd was FET-vaginal estrogen and then ended up on IM estrogen because my lining was not thickening. Then when uterine lining was 8mm started in vaginal progesterone and IM progesterone (had low progesterone before). This turned out to be a BFN. 3rd FET-Same as before but started IM estrogen way earlier and lining was perfect at first ultrasound.
Describe the costs associated with your care under Louis Weckstein at Reproductive Science Center.
25,000 for Egg Retrieval and Embryo Transfer (not including medication) 5,000 for FET-not including medication
Describe Louis Weckstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
They have suggested for us only single embryo transfer because we are young and have good embryos (as far as we know).
9
Doctor
Louis Weckstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 37
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve
10
Devronne [nurse at Reproductive Science Center] was so on the ball! Her communication was crystal clear, and she always responded to my questions right away...I didn't feel like a number, and I appreciated their multiple convenient locations. I interacted with many of the doctors and found them all easy to communicate with and seemingly very competent...I was diagnosed with diminished ovarian reserve at age 34, so we did two back-to-back IVFs to bank embryos. We transferred one high quality embryo, and that became my son.
+ Read more
Age
35 - 37
Treated
2015 - 2017
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Writer
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Reproductive Science Center.
I like RSC. I didn't feel like a number, and I appreciated their multiple convenient locations. I interacted with many of the doctors and found them all easy to communicate with and seemingly very competent.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
Dr. Hinckley very quickly understood that I wanted a lot of very detailed information, and she worked hard to answer my many questions. She often made time for a quick phone call with me. She was always so warm and cheerful!
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Devronne Houston)
Devronne was so on the ball! Her communication was crystal clear, and she always responded to my questions right away.
How was your experience with Mary Hinckley at Reproductive Science Center?
Dr. Hinckley is extremely knowledgeable, and she's very good at explaining complex medical information in a way that's easy to understand. She is very patient, and she's willing to go above and beyond to answer even the smallest of questions. She has even rearranged her schedule for me a few times. She's also upbeat, optimistic, and fun to talk to. I've now seen three REs, and she's by far my favorite.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
You're in good hands!
Describe the protocols Mary Hinckley used in your cycles at Reproductive Science Center and their degree of success.
I was diagnosed with diminished ovarian reserve at age 34, so we did two back-to-back IVFs to bank embryos. We transferred one high quality embryo, and that became my son. I had an additional three frozen embryos left over, and we tried two more times. The first try, a single embryo transfer, resulted in a miscarriage at 9 weeks that was later determined to be because of trisomy 15. The second try, we were planning to transfer the remaining two, but only one survived the thaw. That one resulted in a chemical pregnancy.
Describe Mary Hinckley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Dr. Hinckley strongly recommended that we do eSET based on our embryo quality and my age.
10
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
36 - 40
Treated
2013 - 2017
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Endometriosis, Poor Egg Quality
8
The financial department [at RSC] is very unhelpful...Next to the anguish of a failed cycle, the confusion and frustration I felt when dealing with the financial department was the worst part of going through IVF...I had no complaints about the nursing staff or case manager. I felt well-taken care of...read up on which doctor you pick, because there are many and they all have their own styles....the financial and billing aspect of this process was a nightmare and it is here that the clinic has its biggest weakness.
+ Read more
Age
36 - 40
Treated
2013 - 2017
Success with this Doc
Yes
Race
European
Income
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Endometriosis, Poor Egg Quality
8
Describe your experience with Reproductive Science Center.
I think RSC is a great choice if you are in the Bay Area. Look at their SART success rates. Definitely read up on which doctor you pick, because there are many and they all have their own styles. The financial department is very unhelpful. If you have insurance coverage for infertility, it is very difficult to understand how much you will actually pay out of pocket until they are asking for a payment. Next to the anguish of a failed cycle, the confusion and frustration I felt when dealing with the financial department was the worst part of going through IVF.
During treatment, were you treated like a number or a human with Susan Willman at Reproductive Science Center?
For the most part, I liked Dr. Willman's "bedside manner." She was matter of fact without being cold, and went into the medical details in a way that I appreciated. In terms of her treatment plans, however, I do feel that she relies on numbers and statistics with less outside-the-box intuitive thinking, which means her treatment plans are somewhat less tailored to each individual. In my case she weighed lab results more than my medical history, so prescribed a medication protocol that looked good "on paper" but didn't take into account that I had tried something similar in the past with a poor outcome.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Valeri Weber)
I had no complaints about the nursing staff or case manager. I felt well-taken care of.
What specific things went wrong at Reproductive Science Center?
  • Provided conflicting information
How was your experience with Susan Willman at Reproductive Science Center?
For straightforward cases, I expect Dr. Willman could be great. But in my experience, as soon as anything deviated from the norm, it all started to fall apart. She's well-respected in the Bay Area and that's got to be for a reason, but I now doubt her medical opinion based on feedback from two other REs on her protocol. For example, she told me that blastocycsts from a rescue ICSI are no less likely to be viable than from regular ICSI or just IVF. She also told me that breastfeeding would have no effect on my IVF cycle. I have spoken to other doctors who feel the opposite on both those counts. She also tends to get defensive when challenged on some of the calls she's made, which while understandable, doesn't sit right with me. Despite some major setbacks, I did get pregnant and gave birth to my kid, though trying for #2 with this doctor was a complete failure.
What's one piece of advice would you give a prospective patient of Susan Willman at Reproductive Science Center?
Trust your gut.
Describe the protocols Susan Willman used in your cycles at Reproductive Science Center and their degree of success.
My first IVF cycle was an antagonist protocol and canceled for a lead follicle. My 2nd cycle was a Lupron microdose flare protocol and ultimately did lead to a pregnancy and live birth. However, we were advised to use ICSI, agreed and paid for it, and then it was not done. We had an almost total fertilization failure--out of 15 eggs only 2 fertilized. Dr. Willman said that since the sperm had looked good, she decided against ICSI. We were livid and upset. The lab did "rescue ICSI" at this point, which ultimately led to 1 frozen blastocyst. I have heard since that rescue ICSI almost never works and that the blasts that result from it are almost always nonviable. Indeed, the FET cycle we did with that blast was a failure. For our last cycle, in an attempt to conceive a 2nd child, Dr. Willman prescribed another antagonist cycle despite the fact that in the past that had led to a canceled cycle for me. It was coupled with estrogen priming, FSH and Menopur. She also prescribed human growth hormone, but not beginning till stim day 5. In speaking with other doctors, the HGH should be started far earlier in the cycle. I had poor response to the drugs and my estrogen never reached above 900, even with 12 follicles. My estrogen dipped on the day of trigger. I asked Dr. Willman if we should cancel the cycle and she recommended going ahead to retrieval because this might be as good as I would be able to get. They got 7 mature eggs. Four fertilized, and only 1 made it to day 3. On day 6 it was deemed poor quality and not frozen or transferred. I really wish we had canceled the cycle. Now she recommends donor eggs.
Describe the costs associated with your care under Susan Willman at Reproductive Science Center.
It's far too much effort for me to try to quantify this unfortunately, between insurance coverage, canceled cycles, etc. It's all a blur. As I said previously, the financial and billing aspect of this process was a nightmare and it is here that the clinic has its biggest weakness.
Describe Susan Willman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Dr. Willman is a strong believer in the advantages of a healthy singleton pregnancy, and would likely recommend an eSET if the patient were on the younger side, or at any age if the embryos were normal as determined by genetic testing.
2
Doctor
Susan Willman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
5 Fertility Medications
Diagnosis
PCOS
10
I didn't have a ton of exposure to the nursing team [at Reproductive Science Center]...I did see a nurse for one of my follicle scans and she was outstanding ...We had a pretty substantial cost for the ultrasounds each month... there were some weaknesses we discovered once we left and went to our OB at Los Olivos with getting our paperwork sent over. We confirmed to have it sent over at our last RSC appointment and i called the day before my OB appt to make sure paperwork was sent. Then at my first OB appointment they were still missing all my blood work.
+ Read more
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 Fertility Medications
Diagnosis
PCOS
10
Describe your experience with Reproductive Science Center.
The clinic was in a good location, clean and pleasant to visit. there were some weaknesses we discovered once we left and went to our OB at Los Olivos with getting our paperwork sent over. We confirmed to have it sent over at our last RSC appointment and i called the day before my OB appt to make sure paperwork was sent. Then at my first OB appointment they were still missing all my blood work.
During treatment, were you treated like a number or a human with Michael Vance Homer at Reproductive Science Center?
Dr Homer was incredible throughout our entire experience, start to finish. In the first meeting we immediately bonded with him, he experience medically and personally helped us instill trust in him pretty much right away. We enjoyed meeting with him and he took so much time with us to explain the whole process and what he could do for us. He was a partner throughout the entire process and never shyed away from the tough stuff, we had to go through some hard times and he was always thorough and supportive with us, telling us exactly what we needed and wanted to know, respectfully and politely. I cannot say enough good things about our experience with Dr. Homer. I met with one other Dr while Dr Homer was out, she did my follicle scan and she was absolutely delightful and encouraging as well. The support staff was also pretty outstanding, always trying to be supportive and prompt, it was much appreciated.
Describe your experience with the nursing staff.
I didn't have a ton of exposure to the nursing team, unless Judi is part of that team? She was outstanding and generally supported me over the phone and through the portal. I did see a nurse for one of my follicle scans and she was outstanding as well, sorry I dont know her name.
How was your experience with Michael Vance Homer at Reproductive Science Center?
Dr Homer was incredible throughout our entire experience, start to finish. In the first meeting we immediately bonded with him, he experience medically and personally helped us instill trust in him pretty much right away. We enjoyed meeting with him and he took so much time with us to explain the whole process and what he could do for us. I had previously visited another Dr who prescribed Clomid and incorrectly told me I did not have PCOS, she was prepared to up my prescription of Clomid to 100mg after 3 failed cycles. At that point I chose to move to see Dr. Homer and I look back all the time and am grateful we made that decision. At my first ultrasound with Dr. Homer he immediately confirmed I was a classic case of PCOS. From there he made the decision to not go forward with Clomid but to switch to Femera. I got pregnant the first cycle. It was a tough experience as we learned that I miscarried at our first appointment, but Dr Homer was right there for us, helping me through the medication to have the miscarriage at home, no DNC required thankfully. He even called me the next day, On a Saturday, to check in on me, it meant the world to me. He was a partner throughout the entire process and never shyed away from the tough stuff. After that, I had many weeks with blood appointments to check my Hcg, which took it's sweet time in going down. I think I tested 3-4 weeks in a row before we gave it a rest for a couple weeks and tested again. It took about 2 months to get it completely gone so we could start trying again. Dr Homer put me on my second cycle with Femera and sure enough we got pregnant on the first try again, I simply couldn't believe it. the first few months were pretty grueling, always expecting something to go wrong. I was terrified for my first ultrasound. Dr Homer was perfectly matching my optimism but also completely respecting and mirroring my cautious excitement. Once he got in there and saw the heartbeat he took a minute to confirm before he gave me the good news. My husband and I were ecstatic and so was he. We had the best appointment and were so endlessly grateful for his partnership and guidance. After that we had a 2 week trip to Ireland and I couldnt wait to come home to get another hopefully good screen. We could have switched to an OB at that time, but we werent ready to leave Dr Homer. We came back from the trip and got to see the baby grown quite a bit, arms and legs and most importantly a strong heartbeat. Dr Homer gave us hugs of congratulations and his staff gave us so many well wishes on our way out the door. Dr Homer even helped me find a new OB which was a big deal for us and we've now met her and absolutely love her! I of course would prefer to stay with Dr Homer if it were a possibility, but because it's not we're thrilled to have her. I can't say enough good things about Dr Homer, without him I dont think this experience ever could have worked as quickly and certainly wouldn't have been so pleasant.
What's one piece of advice would you give a prospective patient of Michael Vance Homer at Reproductive Science Center?
Don't wait to get engaged with Reproductive Science Center, you need to get care from a Dr and a clinic who know what they're talking about with Fertility.
Describe the protocols Michael Vance Homer used in your cycles at Reproductive Science Center and their degree of success.
Due to my diagnosis with PCOS Dr Homer prescribed Femera, not Clomid that my previous Dr had me on. It worked our first two cycles on it and I'm so grateful that he customized our treatment for my condition.
Describe the costs associated with your care under Michael Vance Homer at Reproductive Science Center.
We had a pretty substantial cost for the ultrasounds each month. Also the only thing I was really caught off guard by was when I needed to come in for weekly blood draws for my Hcg levels, I was anxious to hear results so it was recommended that I do the draws at RSC so i could get same day results. Unfortunately after a few draws I found out that my coverage didnt extend to those blood draws and i needed to go to a LabCorp, so I got charged way more than expected for those visits and that was really disappointing.
10
Doctor
Michael Vance Homer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI, 3 IVF
Diagnosis
Poor Egg Quality, Unexplained
8
You don't get a ton of face time with your doctor [at Reproductive Science Center] . You may or not see them at all once your cycle starts. However, every physician with whom I've interacted has been kind, reassuring, and competent....12k for ivf (not including meds) 17k for freeze all with PGS (not including meds)...I was verbally told they were drawing a beta when my period was a week late (getting ready to start a cycle), but only drew estrogen and progesterone.
+ Read more
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Race
European, Middle Eastern
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 3 IVF
Diagnosis
Poor Egg Quality, Unexplained
8
Describe your experience with Reproductive Science Center.
You don't get a ton of face time with your doctor. You may or not see them at all once your cycle starts. However, every physician with whom I've interacted has been kind, reassuring, and competent.
During treatment, were you treated like a number or a human with Sara Pittenger-Reid at Reproductive Science Center?
She's kind, thoughtful, and funny. It feels as though she cares if you're pregnant-- not just for her success rates but because she wants to help grow families.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Sandra)
Sandra is prompt on responses, and gives great updates. Sometimes it's frustrating to have questions be filtered through her-- it's hard to get an answer "straight from the horse's mouth", but Sandra does a great job interpreting answers.
What specific things went wrong at Reproductive Science Center?
  • Failed to order appropriate test
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
She's very thoughtful and comprehensive in her thinking. She tries to set expectations and gives some rationales when things don't go as plan. She's willing to think outside the box and incorporate ideas from other physicians within her practice as well as from her previous clinics and any research you bring in. She may not always follow or endorse things, but she's willing to consider it and give a rationale why she thinks it will or won't be beneficial in this scenario.
What's one piece of advice would you give a prospective patient of Sara Pittenger-Reid at Reproductive Science Center?
Become friends with your nurse, who will be your primary point of contact.
Describe the protocols Sara Pittenger-Reid used in your cycles at Reproductive Science Center and their degree of success.
We started with an estrogen priming antagonist with hgh protocol and that cycle was converted to iui due to lack of synchronization. Then we went to micro dose Lupron with hgh and had a chemical pregnancy (11R, 8M, 4F, transferred 2 at day 3, nothing to freeze). We did some further work up to make sure we weren't missing anything. Our next cycle would be a micros dose Lupron with hgh again, but was canceled at baseline due to a cyst. Final cycle was exactly like the second (MDL with HGH). We had 8 retrieved, 7 mature, 7 fertilize, 7 fabulous at day 3, all gone by day 5. Nothing to transfer or freeze. While she does not know why we don't make blasts, she's not pushing us to cycle again. She assumes it's poor egg quality as all sperm tests came back completely normal (including DNA frag). She's now recommending donor eggs or donor sperm.
Describe the costs associated with your care under Sara Pittenger-Reid at Reproductive Science Center.
12k for ivf (not including meds) 17k for freeze all with PGS (not including meds)
Describe Sara Pittenger-Reid's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
They prefer eSET, but we transferred 2 day 3 embryos. I'm not sure what they would have said if we had gotten to day 5 blasts or had any left to freeze in our case.
8
Doctor
Sara Pittenger-Reid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Science Center
Foster City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2017
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Tubal Blockage, Uterine Fibroids, Unexplained
10
Well the fertility treatment is expensive. But the clinic finance-counselor Monica [at Reproductive Science Center] provided us all the details about the cost for our treatment. Also, wish that our medical insurance could cover majority of the labs & treatment fees but unfortunately that's not the case...Professional & friendly staff. Clean premises, & peaceful environment. Sometime besides doctor's help we need to have patience, and determination. You are at the right place. RSC-SJ team is dedicated & devoted towards their patients (this based on our experience).
+ Read more
Age
33
Treated
2017
Success with this Doc
?
Race
South Asian
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Tubal Blockage, Uterine Fibroids, Unexplained
10
Describe your experience with Reproductive Science Center.
Professional & friendly staff. Clean premises, & peaceful environment. Sometime besides doctor's help we need to have patience, and determination. You are at the right place. RSC-SJ team is dedicated & devoted towards their patients (this based on our experience).
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
My experience with Dr Wachs has been amazing so far. Since day1 we had this connection about my situation. Each time if we have to do any procedure she will discuss that in details with us. Thank you for being an awesome Doctor.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Lindsay Smith)
My Team at RSC-San Jose is " Team of Superwomen". They are awesome in each & every thing. I am proud & trust my team.
What specific things went wrong at Reproductive Science Center?
  • Canceled a cycle due to clinic error
How was your experience with Deborah Wachs at Reproductive Science Center?
Dr Wachs is a god-send angel for me. I wouldn't have known my conditions if it would not have been via Dr Wachs explanation. She has been with me in all the stages. Checking-up on me emotionally & medically. It's rare to find a good doctor.
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Be patient. Not everything is under medical/Doctor's control. It can take a while before you get what you are looking for. You are in good hands. Dr. Wachs will take good care of you.
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
After our first consultation visit with Dr. Wachs. We had a strategic plan to proceed further. - Reviewed my situation - Did some labs (MRI SCAN, Ultrasounds) - Discusses all the labs with us - We had to do Hysterectomy to remove uterus fibroids. Then she purposed all the possible treatments for us IUI, IVF So far our journey is been hopeful & we are looking forward for the day to be blessed with a baby. It will be only possible because of Dr. Wachs & her team.
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
Well the fertility treatment is expensive. But the clinic finance-counselor Monica provided us all the details about the cost for our treatment. Also, wish that our medical insurance could cover majority of the labs & treatment fees but unfortunately that's not the case.
Describe Deborah Wachs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Absolutely Dr Wachs clearly defined the singleton transfer & multiple transfer differences to us. She strongly put her views about it.
9
Doctor
Deborah Wachs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
42
Treated
2017
Success with this Doc
?
Treatment
IVF
Diagnosis
10
RSC is very welcoming, with a comfortable atmosphere and highly competent staff. The message portal they use for communication makes getting questions answered very easy. The only negative has been in dealing with the scheduling center. In scheduling my HSG, both my case manager and nurse had contacted the scheduling center to get in touch with me several times, and it was several days before they finally contacted me. When they did, I had only three days left to schedule the HSG and they had only one day available, which did not work with my schedule. They informed me that I could have it done at another facility and they would reach out to them to get it scheduled. I assumed they meant another RSC office, but I received a message through the communication portal directing me to an Imaging Facility or the local hospital, along with the phone numbers/contact info. I was told to let them know once I had scheduled the procedure and they would send over the paperwork. I spent close to an hour on the phone trying to get an appointment at another facility. While this is certainly not the fault of RSC, it would have been helpful to have known up front what to expect.
+ Read more
Age
42
Treated
2017
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
10
Describe your experience with Reproductive Science Center.
RSC is very welcoming, with a comfortable atmosphere and highly competent staff. The message portal they use for communication makes getting questions answered very easy. The only negative has been in dealing with the scheduling center. In scheduling my HSG, both my case manager and nurse had contacted the scheduling center to get in touch with me several times, and it was several days before they finally contacted me. When they did, I had only three days left to schedule the HSG and they had only one day available, which did not work with my schedule. They informed me that I could have it done at another facility and they would reach out to them to get it scheduled. I assumed they meant another RSC office, but I received a message through the communication portal directing me to an Imaging Facility or the local hospital, along with the phone numbers/contact info. I was told to let them know once I had scheduled the procedure and they would send over the paperwork. I spent close to an hour on the phone trying to get an appointment at another facility. While this is certainly not the fault of RSC, it would have been helpful to have known up front what to expect.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth has been very caring, kind and thorough. At the same time, he is very honest and straightforward. He was honest about the potential challenges of my treatment and the odds of success, due to my age. I feel very comfortable with him and appreciate his attention to my care on a personal level. I also appreciate that all the doctors in the practice discussed my test results and conferred with Dr. Rosenbluth's diagnoses.
Describe your experience with your nurse at Reproductive Science Center.
The nurses have been wonderful. They are very caring and compassionate and make you feel at ease. My case manager, Jennifer, has been very easy to communicate with and very thorough, answering all of my questions quickly and completely.
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth was welcoming and detailed in his explanations. He quickly put us at ease and made us feel as if we could trust him to navigate the procedures, testing, etc. We met with him during our initial consultation and ultrasound. I had my testing (blood work, HSG) at different facilities due to insurance coverage (blood work) and scheduling (HSG), but Dr. Rosenbluth followed up with me personally with the results of my testing and conferred with the other doctors at the clinic regarding my HSG results. We will soon be undergoing the remainder of treatment (MESA/TESE, IVF, ICSI, PGS, FET) and I'm very confident in the remaining care I'll receive from Dr. Rosenbluth and RSC.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Trust his knowledge, experience and suggestions. Know that he is giving you the best and worse case scenario and that he has your best interests in mind.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
I have yet to undergo treatment and protocols with Dr. Rosenbluth. I had an initial consultation with him and an ultrasound to count the number of follicles and determine ovarian reserve, as that would help determine whether I was a viable candidate and potential success of treatment. He was pleasantly surprised by the number of follicles present (high for my age) which was followed by positive results from blood work, suggesting a normal to high ovarian reserve. He suggested an HSG because he saw a small paratubal cyst on the ultrasound, and wanted to confirm its diagnosis. Because my partner previously had a vasectomy many years ago, we knew he would need to undergo MESA/TESE, and we decided to have the procedure done at RSC rather than with his current urologist because we felt very comfortable and confident with Dr. Rosenbluth and RSC. Following his procedure, planned protocol/treatment is IVF, ICSI, PGS (because of my age), and FET. I have not been given an exact list of medications yet, just a probable list to contact my insurance company with.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
The majority of my treatment will be covered by my insurance. The exceptions are MESA/TESE ($2935), PGS ($2300, plus $1750-3000 due to the genetic testing lab directly). My medications are also covered by my insurance.
Describe Evan Rosenbluth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
We have not discussed the number of embryos to transfer yet, it is dependent on the number of eggs they're able to retrieve, number of embryos created, and results of PGS. I know that Dr. Rosenbluth is very supportive of eSET, however, my age may make a determination for multiple embryo transfer. I trust Dr. Rosenbluth to suggest the best option in my circumstance.
10
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
34
Treated
2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Unexplained
6
My case manager was Judi Machella and she is amazing. Very efficient and very communicative. She always was there for me when I needed her and also was able to give me the information I needed whether it was emotional support or medical advise. She was so great and I would definitely recommend her as a case manager!!!...The clinics strengths is that they have really great nurses, ultrasound technicians, front desk admin help and overall good communication. Weaknesses were more in the procedure part during the egg retrieval. I felt rushed to get out of there and there could of been a little bit more compassion for what these women are going through. I understand they see so many patients a day but also it is very taxing for the patient and emotionally draining.
+ Read more
Age
34
Treated
2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Unexplained
6
Describe your experience with Reproductive Science Center.
The clinics strengths is that they have really great nurses, ultrasound technicians, front desk admin help and overall good communication. Weaknesses were more in the procedure part during the egg retrieval. I felt rushed to get out of there and there could of been a little bit more compassion for what these women are going through. I understand they see so many patients a day but also it is very taxing for the patient and emotionally draining.
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
With Dr. Wachs I felt like a human. After discovering the unfortunate events of no embryos to transfer, Dr. Wachs and I had a conversation and she really shared with me a professional medical side and also a compassionate side as though she was a friend at the same time. It was nice and I felt comfortable with the the fact that she was knowledgable medically about what had happened but also felt my pain and was able to emphasize with me as well.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Judi )
My case manager was Judi Machella and she is amazing. Very efficient and very communicative. She always was there for me when I needed her and also was able to give me the information I needed whether it was emotional support or medical advise. She was so great and I would definitely recommend her as a case manager!!!
How was your experience with Deborah Wachs at Reproductive Science Center?
As a patient of Deborah Wachs, I feel we came to a better understanding of each other after the devastation of not having any embryos to transfer after gone through the first cycle. The only part I was a little frustrated with was that the multi cycle plan was not given to me as an option in the initial consultation, however I also understand that with my age and my blood work, I was considered a slam dunk to walk out with a baby through IVF. I think Dr. Wachs is a great Dr. and she is doing the best she can with the information she has.
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Make sure you ask every question you can think of even if it sounds silly.
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
I was on menepur and folistim for the first 4 days or so and then ganerelix for the next 4 days. These are all injectables (excuse me for the spelling of them, they may not be correct) The menepur and folistim was a shot of each every night and then a shot of the ganerelix making it a total of 3 shots a night for approx 8-10 days. It was uncomfortable starting after day 4. The egg retrieval was very painful for me a few days after. Some people are fine but I experienced major discomfort and had to take it easy for a couple weeks afterward. I did have good results with the medication and responded well. My overall egg quality could be better so for the next cycle, the Dr. wants to put me on a growth hormone.
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
$14,000 for the IVF cycle, $2500 for PGS testing, $3710 for transfer, $4000 for medication
Describe Deborah Wachs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
My Dr. strongly recommended only doing a single embryo transfer because I am still young and will be able to have multiple children. She also did give me the risks for multiple embryo transfer and advised against it for the first cycle.
8
Doctor
Deborah Wachs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 37
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
Strengths [at Reproductive Science Center] : hands down the most professional clinic with the most skilled professional staff. It seems as though they specifially hand pick their employees. Not just your run of the mill hiring process, but they deliberately choose staff who are all equally compassionate, professional wonderful people. The weakness: they make it hard to leave. They give you a "graduation package" when you're ready to move onto your your regular OB. I love my OB but oh how I wish they could see me through the actual delivery process.
+ Read more
Age
35 - 37
Treated
2015 - 2017
Success with this Doc
Yes
Race
Latino
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
Describe your experience with Reproductive Science Center.
Strengths: hands down the most professional clinic with the most skilled professional staff. It seems as though they specifially hand pick their employees. Not just your run of the mill hiring process, but they deliberately choose staff who are all equally compassionate, professional wonderful people. The weakness: they make it hard to leave. They give you a "graduation package" when you're ready to move onto your your regular OB. I love my OB but oh how I wish they could see me through the actual delivery process.
During treatment, were you treated like a number or a human with Louis Weckstein at Reproductive Science Center?
As soon as he found out my HCG levels were dropping he called me personally. He's always called with Important news, good or bad. He knew I was upset and made a follow up call. When I've gone Into this very busy clinic for blood tests, he knows exactly who I am and remembers out sons names. He is the most personable doctor I've ever had.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Kat and now currently Sara)
Again, above and beyond. The classes with catherine were informative, the delivery of the meds from the pharmacy she recommended were amazing. They delivered our meds to our hotel while in dianeyland. They waited in a refrigerator until we arrived. Sara (with this current IVF cycle) has also been amazing. She was a listening ear when I miscarried. She was compassionate, sympathetic and encouraging when I needed it the most. She knows our family when we go in for labs and goes out of her way to see us before we leave. Catherine was the same way also. All around beautiful people in the right profession.
How was your experience with Louis Weckstein at Reproductive Science Center?
Dr weckstein goes above and beyond to make sure the patient has a clear understanding of procedures and outcomes. He has an amazing way of keeping us informed with any risks but also keeps us positive. Not all doctors can do that. He's a wonderful communicator and has always made follow-up calls personally. If he happens to catch us in the office while doing blood work, he always stops and says hello.
What's one piece of advice would you give a prospective patient of Louis Weckstein at Reproductive Science Center?
Trust. Trust that he will help you make the best decision for your specific situation. He will treat you according to what your body is doing.
Describe the protocols Louis Weckstein used in your cycles at Reproductive Science Center and their degree of success.
Birth control, estradiol, menopur, progesterone suppositories, baby aspirin and follistim IVF fresh cycle, 5 day embryo. Transfered two and delivered a healthy baby boy
Describe the costs associated with your care under Louis Weckstein at Reproductive Science Center.
Roughly 12,000 IVF 1800 icsi 2500 meds
Describe Louis Weckstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
He told us the benefits of eset and the complications that could arise with transferring multiple embryos If they took. We'd tried for so many years we were willing to take the chance of multiples.
10
Doctor
Louis Weckstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, PCOS, Immunological
10
I loved everything about this office [Reproductive Science Center] ! The receptionist Suzi would always greet me in the lobby and make sure I was all checked in. The lab staff who drew my blood were fast and efficient and took time to get to know me, and make me comfortable. All of the nurses are so friendly and helpful and all of the doctors are amazing! They are organized, compassionate, and great at what they do!...Judi [nurse] was AWESOME! She would respond to my emails within minutes! She was so patient with all of my questions, and cared deeply about each of her patients!
+ Read more
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, PCOS, Immunological
10
Describe your experience with Reproductive Science Center.
I loved everything about this office! The receptionist Suzi would always greet me in the lobby and make sure I was all checked in. The lab staff who drew my blood were fast and efficient and took time to get to know me, and make me comfortable. All of the nurses are so friendly and helpful and all of the doctors are amazing! They are organized, compassionate, and great at what they do!
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
Dr. Wach's was so sweet and greeted us with a warm smile and a hug on each visit. We had to try several different approaches to my treatment but she never gave up and was very understanding of what an emotional and frustrating process this could be. She was realistic in helping us make decisions and very kind through the whole process.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Judi mecchella)
Judi was AWESOME! She would respond to my emails within minutes! She was so patient with all of my questions, and cared deeply about each of her patients!
How was your experience with Deborah Wachs at Reproductive Science Center?
Dr. Wach's was everything I wanted in my fertility doctor. She was patient, kind, caring, compassionate and knowledgeable. She never gave up on me and always had more ideas of new techniques to try and tweak. As a patient I would always come in emotional and frantic and she would always manage to calm me down and keep my goals realistic, while comforting me in the fact that we still had several options. I would do my own research and bring her pages of notes and questions and she was knowledgeable on each of the studies I had found and explained why or why not each one would or would not work for my case. She was always put together well and her love for her job showed always, even through the holidays where you would expect her to be taking time off to spend with family, she was in the office, taking care of me. I have and will continue to recommend her to anyone who is going through infertility and I will definitely use her again for baby number two!
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Be positive and don't give up!
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
My first cycle we used gonal and menopur and triggered 72 hours before my transfer. My second cycle we added Lupron in hopes of growing more eggs to be fully mature. I had an endometrial receptivity test which showed us we were doing our transfer after my personal window so we adjusted my transfers after that. She ended up putting me on progesterone and the blood thinner injections in order to increase my chances of implantation. Finally on our fourth try we combined everything and had success!
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
We used the attain package which I believe was about 25k, we used a company called capex md to finance it. Our medications and other procedures totaled around 18k so in total we spent around 43k
Describe Deborah Wachs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
In the beginning while we were still learning how my body would react she encouraged a single embryo transfer and showed us that the reason they encourage that is it is lower risk than carrying multiples. Once we realized I wasn't a fertile mertile, she was more open to us transferring two embryo's at a time, which we tried for one cycle and were not successful.
10
Doctor
Deborah Wachs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
8
Strengths [of Reproductive Science Center] are the nursing staff, the weakness might be that they don't use the latest technology but not entirely sure about that...The case manager and nurses are great. Very good communicators, excellent at providing info, polite and will definitely reply asap. I don't always communicate with the same person each time, but it looks like they are organized but I am getting things done and that's all I really need in the end.
+ Read more
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
No
Race
South Asian
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
8
Describe your experience with Reproductive Science Center.
Strengths are the nursing staff, the weakness might be that they don't use the latest technology but not entirely sure about that.
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
I felt human bc I did meet with the Doctor when it mattered most. Only doctors performed my IUI, egg retrievals and consultations. I understand my doctor does not need to be available to me 24/7 and I certainly don't need her to be measuring my follicles. She called me at the appropriate times and when I needed to get in contact with her, she was available. I also don't need to be coddled during this process, I just need the doctor to know what she's doing and just give it to me straight so I can move forward or move on. I think Dr. Wachs is a straight shooter and for those who need a more delicate touch, I think Dr. Wachs could be more personable but in the end, results are what matter.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Carla Roa)
The case manager and nurses are great. Very good communicators, excellent at providing info, polite and will definitely reply asap. I don't always communicate with the same person each time, but it looks like they are organized but I am getting things done and that's all I really need in the end.
What specific things went wrong at Reproductive Science Center?
  • Provided conflicting information
How was your experience with Deborah Wachs at Reproductive Science Center?
My experience with Dr. Wachs has been good so far. Like I said before, she's a straight shooter and will be there if you need her. I have had only 1 IVF cycle and though she didn't perform the retrieval I understand these clinics "share" patients. I am still hopeful IVF with RSC will work for me.
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Be patient and don't expect to be coddled, she will give it to you straight. She's not cold or has a poor bedside manner but she is a person and I can tell she does want to help!
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
I used BCP, Gonal, Menopur and Cetrotide for first IVF cycle. No eggs passed PGS. This time I used BCP again but Dr. Wachs changed the allocation of Gonal and Menopur, and added Omnitrope. Hopefully this will be the one that works!
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
I have help with insurance so it wasn't too bad. They paid about 50% of treatment and part of the medications.
Describe Deborah Wachs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
No comments bc I'm doing PGS.
7
Doctor
Deborah Wachs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
42
Treated
2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Poor Egg Quality
9
My care coordinator [at RSC] overall was very communicative, quick at responding to any questions, and explaining what the next steps were. When it came to my prescriptions the were a few bumps, I was told my prescription for birth control pills was called in, the pharmacy did not yet have the prescription. This was straightened out the next day. When stimulation meds list was ordered one of the meds was left out, which I happened to notice while taking with the pharmacist. This was fixed the same day.
+ Read more
Age
42
Treated
2017
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Poor Egg Quality
9
Describe your experience with Reproductive Science Center.
While under the care of RSC my doctor, nursing staff, and reception desk personal were all very supportive. The ultrasounds examination results were explained to me at every visit so I knew my progress immediately. They held a class with instruction and demonstration on how to administer the hormone stimulation meds, making sure we were comfortable before leaving class. Dr. Wachs clearly explained treatment steps and possible outcomes prior to starting treatment.
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
Going through IVF treatments can be stressful, painful, and demanding. Dr. Wachs's professionalism, expertise and high quality of care along with the constant communication, honesty, and guidance made the entire process more pleasant and felt much more manageable. She is warm and supportive which has made a world of difference.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Lindsay Smith)
My care coordinator overall was very communicative, quick at responding to any questions, and explaining what the next steps were. When it came to my prescriptions the were a few bumps, I was told my prescription for birth control pills was called in, the pharmacy did not yet have the prescription. This was straightened out the next day. When stimulation meds list was ordered one of the meds was left out, which I happened to notice while taking with the pharmacist. This was fixed the same day.
What specific things went wrong at Reproductive Science Center?
  • Failed to call in prescriptions to pharmacy
How was your experience with Deborah Wachs at Reproductive Science Center?
In my experience Dr. Wachs is kind, compassionate, and very knowlegable. After the consultation with Dr. Wachs, we were able to get started with the process of IVF very soon after which is for me at age 42 very important. First round we had 2 eggs tested for chromosomal abnormalities, sadly neither came back normal. When Dr. Wachs called to convey the bad news her compassion really came through along with leaving me with a feeling of hope for success with future treatment. We are seeking further treatment with Dr. Wachs who will be adjusting accordingly.
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Start preparing your body for IVF in at least 3 months in advance. You can do this by eating a well balanced diet consisting of healthy foods, exercising regularly, and taking a prenatal vitamin along with CO - Q10.
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
I was put on the Agonist protocol, 11 days of stimulation meds, we also used ICSI to fertilize the eggs. I was on the following medications: Micro-dose Lupron 10 units subcutaneously twice daily, once in AM and once in PM. FSH (Gonal F) 300 units subcutaneously in the AM. Please continue Menopur 150 units subcutaneously in the PM. and Prenatal vitamin daily. We sent the two embryos off for PGS testing and sadly both were abnormal. The treatment up to that point was going well and it would have been nice to have more then two embryos make it to PGS testing. The doctor will adjust treatment for the next round in hopes to have more embryos to be tested.
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
Total of $24,000.00 $17,450.00 IVF Cycle, ICSI, Retrieval, Biopsy, and Implantation. $2,200.00 PGS genetic testing $4,000.00 Medications
Describe Deborah Wachs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
We have not made it to a transfer yet, but we were told by Dr. Wachs at the initial visit that the goal is to transfer one healthy PGS tested embryo.
10
Doctor
Deborah Wachs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
PCOS
10
he clinic [Reproductive Science Center] is very well organized. All the nurses and staff are very friendly and willing to answer questions. When we started each different course of treatment (IUI vs IVF) we were required to watch videos explaining the treatment. At first I was a bit resentful of having to watch videos about our treatment but they were actually very educational and helpful! The only drawback of this location is that although M-F I was seen at the Foster City location, you have to go to their main location in San Ramon on weekends and holidays. That location is very nice though so all in all not a bad drawback.
+ Read more
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Investment Banker
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
PCOS
10
Describe your experience with Reproductive Science Center.
The clinic is very well organized. All the nurses and staff are very friendly and willing to answer questions. When we started each different course of treatment (IUI vs IVF) we were required to watch videos explaining the treatment. At first I was a bit resentful of having to watch videos about our treatment but they were actually very educational and helpful! The only drawback of this location is that although M-F I was seen at the Foster City location, you have to go to their main location in San Ramon on weekends and holidays. That location is very nice though so all in all not a bad drawback.
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
Dr Reid was amazing throughout this process. We started our treatment with IUI and after 2 unsuccessul rounds we wanted to change courses. Dr. Reid throughly explained our other options and supported us with all options. She was neutral throughout the decision making process and did not push us one way or the other. We ended up choosing to do IVF and were so happy we did. She was kind and patient with all of our many questions and helped us understand what to expect along the way. She made sure to schedule us on a day when she was doing embryo transfers so we could see her familiar face. At every step of our journey she impressed us with her compassion for what we were going through and knowledge of her field! We are now expecting a healthy baby boy and are thrilled with our decision to seek treatment from Dr. Reid.
Describe the costs associated with your care under Sara Pittenger-Reid at Reproductive Science Center.
We had an insurance benefit through Progeny and Dr. Reid's clinic was one of the clinics they recommended and was covered through our insurance benefit.
Describe Sara Pittenger-Reid's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Dr. Reid explained that they support eSET in most cases especially ours. After understanding the risks that accompany multiples I can understand their support of this practice.
10
Doctor
Sara Pittenger-Reid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Foster City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
IUI, 1 IVF
Diagnosis
Unexplained
10
We found everything perfect about the clinic [Reproductive Science Center] . The best thing about it is that they were always on schedule and they never wasted our time...Patti and all the staff were awesome, they were on top of my case and knew every detail without looking at my file all the time. They were considerate, loving, caring and understanding...We knew all the risks and chances of success associated with the treatment yet we were never in doubt just because of Dr. Homer's positive attitude. With only 1 healthy embryo at hand, it was him who showed confidence in our confidence to move forward with the transfer cycle. We were lucky that it worked out for us but if it hadn't, our feedback about him wouldn't have changed. My message to everyone who is looking for an IVF treatment is that "Dr Homer is someone who you can rely on and he will do everything whats necessary and right for you and you would never feel that your efforts were for nothing." He is very considerate, spends time in understanding their patients, and has sense of humor which will light your bad day. He smiles at problems which gives you confidence that no matter what you can get thro
+ Read more
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Reproductive Science Center.
We found everything perfect about the clinic. The best thing about it is that they were always on schedule and they never wasted our time
During treatment, were you treated like a number or a human with Michael Vance Homer at Reproductive Science Center?
He was considerate, understanding and professional yet very friendly.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Patty Roberts )
Patti and all the staff were awesome, they were on top of my case and knew every detail without looking at my file all the time. They were considerate, loving, caring and understanding
How was your experience with Michael Vance Homer at Reproductive Science Center?
Dr. Homer is the best. Me and my husband were fortunate that we found him. Since the very first appointment, we found him very considerate, professional and yet very friendly. He was very transparent,always answered all of questions(which i did ask a lot, thanks to google), understanding and honest. We knew all the risks and chances of success associated with the treatment yet we were never in doubt just because of Dr. Homer's positive attitude. With only 1 healthy embryo at hand, it was him who showed confidence in our confidence to move forward with the transfer cycle. We were lucky that it worked out for us but if it hadn't, our feedback about him wouldn't have changed. My message to everyone who is looking for an IVF treatment is that "Dr Homer is someone who you can rely on and he will do everything whats necessary and right for you and you would never feel that your efforts were for nothing." He is very considerate, spends time in understanding their patients, and has sense of humor which will light your bad day. He smiles at problems which gives you confidence that no matter what you can get through every problem.I believe doctors should know it all yet they should not be so overpowering that you can't confide in them with your silliest of things, your fears and your apprehensions which with Doctor Homer i never felt that way, all i can say he is the best thing that happened for my IVF journey.
What's one piece of advice would you give a prospective patient of Michael Vance Homer at Reproductive Science Center?
Be honest and forthcoming with him and do let him know your expectations about the treatment so that he can have all the information and decide the best course of treatment for you
10
Doctor
Michael Vance Homer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
10
Overall a good experience. RSC has good facilities, and the San Jose office is at a convenient location. Nurses were great. Judi was on top off things. The only thing that I would like to see improvement is the financial department. We keep getting bills that was not correct....Dr. Homer is professional yet have a sense of humor. He is knowledgable yet very friendly. And he is also considerate and have a good bedside manner.... I was very happy to graduate from RSC, yet was sad to leave
+ Read more
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Race
Prefer not to answer
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
10
Describe your experience with Reproductive Science Center.
Overall a good experience. RSC has good facilities, and the San Jose office is at a convenient location. Nurses were great. Judi was on top off things. The only thing that I would like to see improvement is the financial department. We keep getting bills that was not correct.
During treatment, were you treated like a number or a human with Michael Vance Homer at Reproductive Science Center?
Dr. Homer is professional yet have a sense of humor. He is knowledgable yet very friendly. And he is also considerate and have a good bedside manner.
How was your experience with Michael Vance Homer at Reproductive Science Center?
We met Dr. Homer after trying for more than 2 years without success. Before we met, I was skeptical. I worried that he was too young and inexperienced. But he quickly proved me wrong. He answered all our questions and concerns, explained to us all our options (IUI and IVF) with risk and success rate, and suggested us to go with IUI first. During our treatment, he found out that I had polyps in the uterus, which caused me to bleed in between periods and reduced my success rate. After a successful surgery performed by Dr. Homer and 2 failing IUI, we decided to move on to IVF. We got 3 healthy embryos and one of them got transferred successfully. Me and my husband were ecstatic. After trying for 3 years, our dream had finally come true, thanks to Dr. Homer. He was very professional, knowledgable, yet very friendly and funny. He also had wonderful bedside manner. I was very happy to graduate from RSC, yet was sad to leave Dr. Homer. Hopefully we will see him again for our next baby in about 2 years. I would recommend Dr. Homer to everyone who considers infertility treatment.
What's one piece of advice would you give a prospective patient of Michael Vance Homer at Reproductive Science Center?
Don't wait, call Dr. Homer now.
Describe Michael Vance Homer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Dr. Homer strong suggested us to do single embryo transfer due to the success rate being &gt;60% and the risk of having twins with multiple embryo transfer.
10
Doctor
Michael Vance Homer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
12 IUI, 1 IVF
Diagnosis
Unexplained
10
Clinic [Reproductive Science Center] is ran very smoothly. There are several nurses and doctors so if your Dr/Nurse is not available someone else will be. They are willing to work with your schedule, if you "need" to be seen on a day that your doctor is off, they will find someone to see you.... We started on estrace, vitamin D, then progesterone shots, and progesterone inserts. Continued meds until week 9 of pregnancy, then tapered off. I am currently 17 weeks pregnant with a singleton.
+ Read more
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
12 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Reproductive Science Center.
Clinic is ran very smoothly. There are several nurses and doctors so if your Dr/Nurse is not available someone else will be. They are willing to work with your schedule, if you "need" to be seen on a day that your doctor is off, they will find someone to see you.
During treatment, were you treated like a number or a human with Louis Weckstein at Reproductive Science Center?
Dr Weckstein felt like my dad. He seemed concerned over my concerns and wanted to make me feel completely comfortable. I was debating about PGS testing and he said, if you were my wife going through this I would say it's unnecessary. I appreciated his honesty and that he put himself in my shoes.
Describe your experience with your nurse at Reproductive Science Center.
Always willing to chat, responded quickly to e-mails, went over shots with husband even though we didn't have a scheduled appointment. The last week of progesterone inserts I was not comfortable using the ones that the pharmacy had sent (they were red) so they supplied me (at no charge) a weeks worth of inserts that were white to ease my mind.
How was your experience with Louis Weckstein at Reproductive Science Center?
Dr Weckstein was kind and supportive in the whole process. He was optimistic, which at times was hard (due to a cycle previously not taking and miscarriages) but was appreciated. He walked me through each possible step and possibly outcomes. I felt that he truly cared about me as a person, not just a patient.
What's one piece of advice would you give a prospective patient of Louis Weckstein at Reproductive Science Center?
To not be in a rush. He walks through everything in a slow calm manner, I am not a slow manner type person and it took me a minute to calm down. I was always wanting to rush through each appointment, he was patient and thorough.
Describe the protocols Louis Weckstein used in your cycles at Reproductive Science Center and their degree of success.
We did FET. We started on estrace, vitamin D, then progesterone shots, and progesterone inserts. Continued meds until week 9 of pregnancy, then tapered off. I am currently 17 weeks pregnant with a singleton.
Describe the costs associated with your care under Louis Weckstein at Reproductive Science Center.
We had FET and total cost, not including medications, was around $5K.
10
Doctor
Louis Weckstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
28
Treated
2017
Success with this Doc
No
Treatment
Diagnosis
Diminished Ovarian Reserve
9
The doctors, case managers, finance department, etc. all do very specific things and I don't think that they are streamlined together very well, which makes it difficult for the patient to manage all the moving pieces. You don't usually see your case managers or financial advisers in person-all the communication is over the phone and/or email which is impersonal and difficult to ensure that you are getting the best care you can.
+ Read more
Age
28
Treated
2017
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Diminished Ovarian Reserve
9
Describe your experience with Reproductive Science Center.
They have a high success rate, you can make appointments for everything and you don't have to wait very long usually. They have a number of offices and try to make your appointments at the closest one to you. They have a number of financial packages- they even refunded us money that we did not use because our two ivf cycles were cut short towards our next egg donor ivf cycle.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
My husband and I feel that Dr. Rosenbluth cares about us and is genuinely interested in helping us meet our goals. Unfortunately, the nurses are managing to many patients and I found often did not have a good grasp on the specifics of my case. On the flip side, I spoke to Dr. Rosenbluth about my concerns and after that I have not had any negative experiences with the nurses.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Valerie)
The doctors, case managers, finance department, etc. all do very specific things and I don't think that they are streamlined together very well, which makes it difficult for the patient to manage all the moving pieces. You don't usually see your case managers or financial advisers in person-all the communication is over the phone and/or email which is impersonal and difficult to ensure that you are getting the best care you can. I did not feel that my case manager understood the specifics of my unusual case but when I shared my concerns with the doctor my case manager switched and I was much happier with the level of care.
What specific things went wrong at Reproductive Science Center?
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Evan Rosenbluth at Reproductive Science Center?
He genuinely cares about each patient and wants to help them reach their fertility goals. I think he could do an even better job with mapping out all the different aspects and requirements of the entire procedures, or have someone else (a case manager) meet with the patients right after meeting with him to explain the ebb and flow.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
When you don't understand something or you are concerned about something, let him or the staff know. If you are not satisfied with how your case is being or was handled tell him-he genuinely wants to make his practice better.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
We decided to do 2 back to back cycles first with a lot of meds and see if we got any eggs or how many and then do a second one if we got none or some with a lower dosage of meds. Unfortunately, I did not react well to either cycle and stopped before the retrieval as I would not have gotten more than one egg.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
14,000 for general IVF cycle with the addition of medications and PGD testing from lab. As I mentioned before, there was an option to pay through a special program that I believe makes it more affordable for many. However, because our chances were so low for success we decided to pay directly to the clinic as they promised to refund us any money we did not use.
8
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS
10
RSC was amazing. The only downside for us was the commute (1.5 hrs) but they were willing to consolidate appointments and really helped develope as easy a schedule as they could with my work schedule. The main procedure clinic was very nice, clean, professional. Fantastic service and care. Limited wait times! My one beef with RSC is their phone system. If I never have to hear that hold music again I’ll be a happy woman.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS
10
Describe your experience with Reproductive Science Center.
RSC was amazing. The only downside for us was the commute (1.5 hrs) but they were willing to consolidate appointments and really helped develope as easy a schedule as they could with my work schedule. The main procedure clinic was very nice, clean, professional. Fantastic service and care. Limited wait times! My one beef with RSC is their phone system. If I never have to hear that hold music again I’ll be a happy woman.
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
Her care was specific, sincere and thoughtful to me specifically.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Patty)
The whole staff at RSC was so amazing. Helped us anyway they could, sent emails checking in, just a wonderful group to work with
How was your experience with Deborah Wachs at Reproductive Science Center?
She’s smart, to the point, but kind and caring. Perfect blend of compassion and professionalism. I would gladly work with her again, she made our whole process seem logical and never forced us or pushed us. We had a lot of say in our care
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Recognize that it’s impossible not to be emotional but that Dr Wachs is doing everything she can to help you conceive
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
The one issue I had was I became hyper stimulated in prep for my egg retrieval and was unable to do a live transfer. This prompted us to have to freeze all the embryos instead. One thing I would have preferred in this situation was some discussion prior to ensimination of my retrieves eggs. I had a LOT of good eggs retrieved, and in hindsight, would have preferred we not ensiminate all of them. I would have liked some eggs alone in case we chose to donate them or use other sperm. Having 28 embryos didn’t help me too much... I mean, it was a good problem to have but I would have liked to discuss options. Nonetheless, Dr Wachs shifted us to the FET process and did a good job explaining it and also gave us an opportunity to do PGS. This turned out to be a big benifif for us due to a tight time line I was on to get pregnant. Overall i was really happy with this medical advice. Also- Dr Wachs was pretty blunt when she discovered that I had PCOS that IUI was probably not going to work. Making the choice to switch to IVF early (after 3 IUI) was good for us, also with our dwindling sperm supply. I was very happy with her candid advice and direction but I never felt pressured to do anything.
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
About 13,000
Describe Deborah Wachs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Super happy we did eSET. My eggs/embryos were high quality and I was young (28) so her advice for eSET was best for us. I’m glad the clinic was very clear on this policy because I think the desire to get pregnant immediately can cloud people’s judgement on the risk/burden of twins.
10
Doctor
Deborah Wachs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
10
There are multiple doctors at this clinic [RSC-Foster City], with multiple locations. They have a main office located in East Bay, where all of their procedures and done. This means that your primary doctor may not be the one to do your egg retrieval or transfer. This wasn’t a worry for us, all of the doctors were wonderful to us, but may be to some. Dr Reid was able to schedule our FET when she would be working in the clinic, which as lovely.
+ Read more
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
10
Describe your experience with Reproductive Science Center.
There are multiple doctors at this clinic, with multiple locations. They have a main office located in East Bay, where all of their procedures and done. This means that your primary doctor may not be the one to do your egg retrieval or transfer. This wasn’t a worry for us, all of the doctors were wonderful to us, but may be to some. Dr Reid was able to schedule our FET when she would be working in the clinic, which as lovely.
During treatment, were you treated like a number or a human with Sara Pittenger-Reid at Reproductive Science Center?
She provided my husband and I with answers for any questions we had, support when needed, was there for us 100% of the way through our treatments. We truly felt like she was rooting for us. Further to that, when we lost our twins (23 weeks into my first pregnancy from our fresh cycle) she truly cared and tried to help us find a reason, even though she didn’t need to.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Laura Rueckheim)
Laura is an incredible communicator and quickly returns phone calls. She answers questions easily and will quickly get back to you if she is unsure of an answer. She also did our injection class and the information she provided was so helpful and made our nightly injections go so much smoother. She is compassionate and caring and incredibly excited for us during our cycles and subsequent pregnancies.
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
From our very first appointment, my husband and I felt like we understood the plan Dr. Reid had for us. Any questions we had were answered clearly and completely. Throughout my treatment she was there to answer any questions quickly for us and we never felt like we were wandering blindly. We lost our twins from our first transfer at 23 weeks, and truly felt like she cared for us and them, going as far as providing us with some information about what happened so that we could understand th medical side better. We started our FET protocol 3 months later and she was so supportive and helpful. We could not have asked for a better doctor.
What's one piece of advice would you give a prospective patient of Sara Pittenger-Reid at Reproductive Science Center?
The same as I would tell anyone considering fertility treatments, ask questions. Lots of questions. Do you own research and understand what you are putting your body through.
Describe the protocols Sara Pittenger-Reid used in your cycles at Reproductive Science Center and their degree of success.
I don’t remember much about our fresh cycle, only that I had a great response to all of the medications I was given and my body produced plenty of healthy eggs. I did have nausea as a side effect, but in my opinion, that was par for the course. My egg retrieval went very well, 21 eggs retrieved and ICSI was used to inseminate. Because of poor sperm quality we had 4 good quality embryos, 2 of which were transferred on day 5, while 2 were frozen. The two that were transferred, resulted in perfectly healthy boy/girl twins. Unfortunately, due to preterm labor and rupture, they were born far too early at 23 weeks. We began FET protocol roughly 3 month later, once I was cleared by my OB. I was on estrogen to suppress my ovaries and boost my lining. I was also started on progesterone suppositories but switched to progesterone in oil shots, as I was finding the mess from the suppositories too much. My Frozen embryo transfer resulted in a healthy baby girl, born at 39 weeks exactly.
Describe Sara Pittenger-Reid's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Single transfer was much more preferred by Dr Reid, using multiple transfers for specific reasons such as egg and/or embryo quality and maternal age. She explained that multiple pregnancies come with high risks that need to be weighed out carefully.
10
Doctor
Sara Pittenger-Reid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Foster City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Other
10
[At RSC] You have one doctors, but other doctors may help with care/procedures depending on timing and what that doctor's strengths are. They use a Team Care approach. - Strength - Experience and quality of doctors and care staff - Weakness - Busy at times, may need to wait to get a new patient consult, but once you are a patient things move a bit quicker. Probably a bit pricey (but we did not compare with other local clinics), worth the money! - As the doctors are often dealing with many patients and different situations, communication with your case manager is key. They will be your primary touch point throughout the cycle. - If you want to speak with the doctor instead of a nurse or case manager, just ask! - The informational IVF nurse was also a great resource when I need to ask a question about diet, activity, medicine, etc... during the cycle.
+ Read more
Age
31
Treated
2016
Success with this Doc
Yes
Race
European
Income
$500K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Other
10
Describe your experience with Reproductive Science Center.
- You have one doctors, but other doctors may help with care/procedures depending on timing and what that doctor's strengths are. They use a Team Care approach. - Strength - Experience and quality of doctors and care staff - Weakness - Busy at times, may need to wait to get a new patient consult, but once you are a patient things move a bit quicker. Probably a bit pricey (but we did not compare with other local clinics), worth the money! - As the doctors are often dealing with many patients and different situations, communication with your case manager is key. They will be your primary touch point throughout the cycle. - If you want to speak with the doctor instead of a nurse or case manager, just ask! - The informational IVF nurse was also a great resource when I need to ask a question about diet, activity, medicine, etc... during the cycle.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Care was tailored to our situation, always listened to our questions and concerns and responded thoughtfully. Made himself available for a call or two during off hours.
Describe your experience with the nursing staff.
Efficient, timely, compassionate and good at sharing results as they went.
What specific things went wrong at Reproductive Science Center?
  • Provided conflicting information
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Strengths: compassionate, good communicator, good bedside manner, experienced Weaknesses: Some routine care and procedures at this clinic are taken on by the other doctors, not just your doctor. For example, my doctor did not do my egg retrieval. However, this is done in part to ensure that each doctor is working on their strongest procedures and helps with the on-call process. Not really a weakness, unless you want your doctor to be doing every procedure.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Double check everything when it comes to dosages and meds with your case manager. Especially when they are altered or changed mid cycle. In doubt... call! I had a small miscommunication with my case manager (not the doctor), and it put my cycle in jeopardy. Luckily everything worked out. You can't be too careful with this sort of investment!
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
Fairly standard protocol, no agonists. Did use birth control for 1-2 weeks prior to starting stims. Had plans to freeze any resulting blastocysts, so our goal was to stimulate with the hopes of getting as many eggs as possible (Menopur, Gonal-F were used, cetrotide and lupron trigger). ICSI used for fertilization (28 of 33 fertilized). All resulting day 5/6 blasts (12) were biopsied for PGS at day 5/6 and frozen the same day. Transfer - drugs, estrace and PIO. Single embryo transferred, resulting in singleton pregnancy.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
I owed 10% co-insurance on all related procedures. I don't remember exact costs, but they were ultimately around $1500-$2000 all in, plus $4000 for PGS (with another company)
Describe Evan Rosenbluth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
1 was suggested based on known quality of embyro (PGS normal) and past success in achieving pregnancy
9
Doctor
Evan Rosenbluth
Communication
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve
10
The staff is so great at RSC in San Jose. My one suggestion would be to upgrade the facility (especially in comparison to the other RSC facilities) if possible...Very easy - I was told up front that I would have to schedule between 7-9 AM and the calendar I was given by my nurse told me when you begin to block my personal calendar to prepare accordingly. Each time I needed to schedule, I was able to get the time I needed without a problem...
+ Read more
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Reproductive Science Center.
The staff is so great at RSC in San Jose. My one suggestion would be to upgrade the facility (especially in comparison to the other RSC facilities) if possible.
During treatment, were you treated like a number or a human with Sara Pittenger-Reid at Reproductive Science Center?
Dr. Reid (and her nurse Laura) personalized and humanized the entire process. They were patient with me and took the time to understand what I was needed and how I could best be supported during the processes. During my first cycle (which had to be canceled), their follow up was so genuine. You could tell in their conversations that my set back was also theirs based on their words and actions (emails, phone calls, office visits).
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Laura Ruckheim )
Laura is incredible. She is caring, organized, compassionate and very easy to talk to. You truly feel like she wants her patients to become pregnant. When things got difficult, I felt nothing but support from Laura. She is literally the best!
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
Dr. Reid is the best doctor I have ever worked with. Her care and concern for her patients is incredible. She has a great ability to connect with her patients and clearly understand things in a way that is easy to comprehend. I feel lucky to have been/continue to be in her care. I know she will always be routing for the best outcome for me and my family.
What's one piece of advice would you give a prospective patient of Sara Pittenger-Reid at Reproductive Science Center?
My piece of advice would be to request her directly. The RSC practice is set up to have patients see a number of care givers throughout the bay area - my advice would be to select Dr. Reid as your doctor, even if that means driving to Foster City to be her patient.
Describe the protocols Sara Pittenger-Reid used in your cycles at Reproductive Science Center and their degree of success.
First Cycle was intended to be an egg preservation cycle. I used Menopor/Gonal F; by day 11 of injections my follicles were not growing anymore and the decision was made to cancel this cycle. Second Cycle was interned to be a fresh transfer/embryo freeze. I used Lupron Injections during the cycle and stimulated with Menopor/Gonal F and then added a growth hormone during the last 6 days of injections. Result - 11 eggs retrieved; 8 mature; 6 fertilized; 4 became embryos - 1 Fresh Transfer (Miscarried after 7 weeks), 3 embryos frozen. PGS done. Third Cycle; Frozen Transfer - haven't done yet.
Describe your experience with your monitoring appointments at Reproductive Science Center.
Very easy - I was told up front that I would have to schedule between 7-9 AM and the calendar I was given by my nurse told me when you begin to block my personal calendar to prepare accordingly. Each time I needed to schedule, I was able to get the time I needed without a problem.
Describe the costs associated with your care under Sara Pittenger-Reid at Reproductive Science Center.
There were set fees for each process and I was set up with a financial counselor to discuss the fees/structure. She was very helpful.
10
Doctor
Sara Pittenger-Reid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
45 - 46
Treated
2015 - 2016
Success with this Doc
No
Treatment
4 IVF, Donor Eggs, Donor Sperm
Diagnosis
0
He's [Dr. Evan Rosenbluth] a good doctor, but the nature of the business is that you need to be the squeaky wheel in order for the doctor or other staff to pay attention to you and your case. Otherwise, expect for things to fall through the cracks and mistakes to happen. Especially speak up if your case manger is not returning your calls or emails in a timely manner...Phone calls and emails were not responded to in a timely manner. Adriana was overworked and neglected to communicate important information to my egg donor. She also told her incorrect information, which caused my donor anxiety during the egg retrieval process. For example, she told my egg donor she would only be given a twilight anesthesia and not be put under. This was not the case. She was given general anesthesia. Adriana also gave incorrect medication instructions to my egg donor. The errors and inconsistencies almost caused my egg donor to back out of the whole process. Adriana did not give my donor confidence that the clinic knew what they were doing.
+ Read more
Age
45 - 46
Treated
2015 - 2016
Success with this Doc
No
Race
East Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IVF, Donor Eggs, Donor Sperm
Diagnosis
0
Describe your experience with Reproductive Science Center.
RSC is made up of 4 locations and many doctors, nurses and staff, all of whom cover for one another on any given day. Thus, the opportunities for miscommunication are great. The staff seem overworked and poorly trained. For example, when I went in for appointments, they accidentally called my egg donor's name instead of mine. Consistent protocols do not seem to be in place. For example, Dr Rosenbluth was not aware of protocols for the egg donor process and gave me incorrect information about whether my egg donor should be present in certain meetings or not. The records department also neglected to transfer my medical records to my obgyn after I filed more than one records request.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
The staff didn't know my name even though it's a small office. I had trouble getting my calls or emails returned in a timely manner, or even at all, especially from the finance office. Only the squeekie wheel gets the grease.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Adriana)
Phone calls and emails were not responded to in a timely manner. Adriana was overworked and neglected to communicate important information to my egg donor. She also told her incorrect information, which caused my donor anxiety during the egg retrieval process. For example, she told my egg donor she would only be given a twilight anesthesia and not be put under. This was not the case. She was given general anesthesia. Adriana also gave incorrect medication instructions to my egg donor. The errors and inconsistencies almost caused my egg donor to back out of the whole process. Adriana did not give my donor confidence that the clinic knew what they were doing.
What specific things went wrong at Reproductive Science Center?
  • Lost paperwork
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
How was your experience with Evan Rosenbluth at Reproductive Science Center?
He's a nice person and a good communicator, but he wasn't paying attention to my health and medications prior to my donor egg embryo transfer, which likely caused it to be unsuccessful. For example, he neglected to inform me that I shouldn't be taking antihistamines prior to my transfer until I asked during my actual transfer. Too late. He and my case manager neglected to pay attention to the fact that my allergies were flared up to the point that steroids were needed to treat them. I never should have moved forward with my first FET, which proved unsuccessful. The success rate for a PGD tested donor embryo is 70%, according to the clinic and genetic testing company.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
He's a good doctor, but the nature of the business is that you need to be the squeaky wheel in order for the doctor or other staff to pay attention to you and your case. Otherwise, expect for things to fall through the cracks and mistakes to happen. Especially speak up if your case manger is not returning your calls or emails in a timely manner.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
My egg donor was given a straightforward protocol of Menopur, Follistim and Gonal F. 27 eggs were retrieved, 21 were mature. 15 eggs were fertilized, 6 were frozen. Out of the 15 eggs, 7 made it to Day 5 or 6 for PGD testing. Out of the 7 embryos, 5 were normal.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
They were lower than rates at UCSF. I know that from a friend who also did donor egg with PGD testing. Though my costly could have been lower since my egg donor was a friend of mine and I didn't have to pay an agency fee.
Describe Evan Rosenbluth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
He recommended transferring one embryo only, which I agreed with since they were PGD tested.
6
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2015
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
10
Strengths - they [RSC] don't feel like a factory. They don't put all women on the same cycle. They don't batch women. You don't get one doctor - you get a whole team. They have a team of doctors who conference on your case every day adn then they get back to you with any treatment changes. I loved having multiple heads think together. Weakness - I guess if you want to see your doctor at every visit that is a weakness b/c that doesn't happen here.
+ Read more
Age
30
Treated
2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
10
Describe your experience with Reproductive Science Center.
Strengths - they don't feel like a factory. They don't put all women on the same cycle. They don't batch women. You don't get one doctor - you get a whole team. They have a team of doctors who conference on your case every day adn then they get back to you with any treatment changes. I loved having multiple heads think together. Weakness - I guess if you want to see your doctor at every visit that is a weakness b/c that doesn't happen here.
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
Dr. Wachs was kind, funny, and spent tons of time with me on the phone helping me to think through various decisions (e.g., genetic testing for my husband and me, PGS testing, etc.). She took the time to explain everything to me but never talked down to me. I also loved her personality; she's someone I would like to hang out with and be friends with!
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Judi M.)
So personable. She had personally gone through IVF and could relate to the process. She cared a lot about our outcome. She also knew a lot about the IVF process and could answer questions. She always followed-up with me on the same day if I had any questions that she needed to get back to me about.
How was your experience with Deborah Wachs at Reproductive Science Center?
I can't think of any weaknesses. I'd recommend her to anyone. She seemed very thoughtful and thorough while being very easy to relate to. I felt like she really cared about the outcome of our trial - and not just b/c good numbers make her look good but because she cared about us as wanna-be-parents!
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Tell her all of your fears and all of your questions because she will take time to answer and explain everything.
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
I believe a bit above 15K
10
Doctor
Deborah Wachs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
2
Age
40 - 41
Treated
2014 - 2015
Success with this Doc
No
Treatment
11 IUI, 1 IVF, Donor Eggs, Donor Sperm
Diagnosis
Unexplained
2
We only saw Dr Willman occasionally to review our case (we were a "case") and a few times for baseline or sonograms. Otherwise I had an assigned case manager [at Reproductive Science Center] who couldn't answer questions (would only repeat information we already had) and had to be pressed to ask the doctors to get new information, communication was always at least one day behind, billing was a complete mess (we ended up with a refund because of over-payments?!). IUIs, egg retrieval, and fresh transfers were never with Dr Willman always someone else who was on call. She didn't always really think through how to communicate Before our one and only IVF transfer as the embryos were developing, she left me a voicemail late on a Friday afternoon to say she wanted to tell us something, didn't say what it was, and then left for the day. Of course we freaked ou
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Age
40 - 41
Treated
2014 - 2015
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
11 IUI, 1 IVF, Donor Eggs, Donor Sperm
Diagnosis
Unexplained
2
Describe your experience with Reproductive Science Center.
Lots of knowledgeable doctors but you won;t have the benefit of being treated by just one of them who will give you personal attention. They go by the stats there, if you don't work within their standard protocols, they are slow to adjust.
During treatment, were you treated like a number or a human with Susan Willman at Reproductive Science Center?
We only saw Dr Willman occasionally to review our case (we were a "case") and a few times for baseline or sonograms. Otherwise I had an assigned case manager who couldn't answer questions (would only repeat information we already had) and had to be pressed to ask the doctors to get new information, communication was always at least one day behind, billing was a complete mess (we ended up with a refund because of over-payments?!). IUIs, egg retrieval, and fresh transfers were never with Dr Willman always someone else who was on call. She didn't always really think through how to communicate Before our one and only IVF transfer as the embryos were developing, she left me a voicemail late on a Friday afternoon to say she wanted to tell us something, didn't say what it was, and then left for the day. Of course we freaked out and managed to get the on call doctor on the phone who gave us the bad news that the embryos weren't doing great. Finally, after all of that, Dr. Willman let me know our fresh transfer failed (second beta results) over voice mail for crying out loud.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Jennifer)
Very slow in responding to questions, at least one day and usually incomplete answers.
What specific things went wrong at Reproductive Science Center?
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Susan Willman at Reproductive Science Center?
I felt like I was on an assembly line. I went (and stayed) because of the SART stats but ultimately decided they were way too cavalier about our ability to keep financing treatment without a major reassessment of what may have been going on.
What's one piece of advice would you give a prospective patient of Susan Willman at Reproductive Science Center?
Be prepared to deal with nurses, techs, and all of the other doctors there almost exclusively, Willman will be your doctor only in the sense that is the primary doctor assigned to your case; she will not be making all of the treatment decisions or handling the procedures.
Describe the protocols Susan Willman used in your cycles at Reproductive Science Center and their degree of success.
IUIs with lertozole, some with bravelle, and some with follistim with menopur. All negative pregnancy tests. IVF with follistim, menopur, and ganirelix. 5 fertilized eggs, 1 day 5 embryo, 1 day 5 morula, both transferred, low chemical pregnancy resulted.
Describe your experience with your monitoring appointments at Reproductive Science Center.
It was efficient and impersonal, a different nurse or doctor each time. They were always pleasant though.
Describe the costs associated with your care under Susan Willman at Reproductive Science Center.
IUIs were about $600 plus meds, IVF retrieval and fresh transfer was about $24,000 with no PGS plus meds.
Describe Susan Willman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
They recommended a fresh transfer of two embryos - a blast and morula.
2
Doctor
Susan Willman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
38
Treated
2015
Success with this Doc
No
Treatment
14 IUI, 1 IVF
Diagnosis
Unexplained
10
In the clinic [Reproductive Science Center] there are several Drs. Your primary doctor may not be able to see you each time (due to timing of the transfer) but there is always a Dr. that can. Your doctor will try their best to complete the transfer on the best day, but we all know that timing is extremely important in this.... They were always friendly and compassionate. At my second visit I had to wait an extremely long time and to apologize for my wait, they gave me a Starbucks gift card. Any time I had to leave a message they returned my call within 24-248 hours.
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Age
38
Treated
2015
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
14 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Reproductive Science Center.
In the clinic there are several Drs. Your primary doctor may not be able to see you each time (due to timing of the transfer) but there is always a Dr. that can. Your doctor will try their best to complete the transfer on the best day, but we all know that timing is extremely important in this.
During treatment, were you treated like a number or a human with Carmelo Sgarlata at Reproductive Science Center?
Dr Sgarlata was very kind and considerate of my situation. He sympathized and talked through each particular outcome. Very sensitive when the first FET didn't take and understanding when we weren't ready to immediately try again. During the time between my first and second FET my first child was diagnosed with a chromosome disorder. Sgarlata reached out to his professional contacts to find out about further chromosome testing, then personally called me to walk through options.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Kathryn De Vera)
They were always friendly and compassionate. At my second visit I had to wait an extremely long time and to apologize for my wait, they gave me a Starbucks gift card. Any time I had to leave a message they returned my call within 24-248 hours.
How was your experience with Carmelo Sgarlata at Reproductive Science Center?
Even though the treatments did not result in a live birth, I felt comfortable and safe with Sgarlata, like my best interests were his best interests. He went above and beyond and had several phone appointments with me, when I was unable to make appointments in the office. (Bay Area traffic). He gave me all details I needed and answered any and all questions that I had.
What's one piece of advice would you give a prospective patient of Carmelo Sgarlata at Reproductive Science Center?
Don't be afraid to ask questions or for phone appointments.
Describe the protocols Carmelo Sgarlata used in your cycles at Reproductive Science Center and their degree of success.
From a previous Dr., we had 10 frozen embryo's and our treatment was for FET. I started on estrace, baby aspirin, vitamin D (due to being low), and then progesterone shots. After the transfer I continued with Estrace and progesterone until pregnancy test. One cycle was failed the other resulted in twins, then 2 separate miscarriages. I continued progesterone until miscarriages.
Describe the costs associated with your care under Carmelo Sgarlata at Reproductive Science Center.
This was FET and each cycle, not including medications, was about $5,000.
Describe Carmelo Sgarlata's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Due to my first child being a result of transferring 2 embryo's, he was comfortable with transferring 2 each time.
10
Doctor
Carmelo Sgarlata
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
31 - 32
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
10 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, PCOS
10
Well run, has an off hours number you can call. Very regimented in hours for appointments, which can be tough to coordinate with work. They are tech friendly (email, etc) and are friendly. Billing can be a headache, but frankly, I cared far more about the lab and doctor quality, and was willing to handle the billing issues (which were resolved, after several phone calls back and forth).
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Age
31 - 32
Treated
2014 - 2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
10 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, PCOS
10
Describe your experience with Reproductive Science Center.
Well run, has an off hours number you can call. Very regimented in hours for appointments, which can be tough to coordinate with work. They are tech friendly (email, etc) and are friendly. Billing can be a headache, but frankly, I cared far more about the lab and doctor quality, and was willing to handle the billing issues (which were resolved, after several phone calls back and forth).
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
They cared about how I was doing. When I had my third loss (first under their care) there was a plan enacted to not only find out why it happened, but how to address it in the future. They (Dr. Rosenbluth and my nurse Valeri) were available, listened to my concerns, and answered my many questions. He followed up on research I had done and listened to what I wanted to do for my treatment, and if we disagreed on something, he explained his view (and his experience/research) and we came to a decision together. This was not the experience I had elsewhere and I truly feel he listened to me and viewed me as a human being.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Valeri)
Valeri is amazing. Answered all my questions, sent me an organized calendar, got me over my fear of self-injecting PIO, and camel me down during a very scary first trimester with bleeding. She's the best.
How was your experience with Evan Rosenbluth at Reproductive Science Center?
He is thorough. He's been involved in a lot if research and it shows. He can clearly explain things and is frustrated (in a productive way) when he doesn't know why results are a certain why he didn't expect. When my case became more complicated he asked other doctors at a major conference for insight (to clarify, this was because it was so rare, not an indication that he isn't knowledgeable. I was impressed and appreciative that he went and did this on his own, after asking my permission). I was feeling very defeated after our third loss (again, first under his care) I told him I was scared this was never going to happen for us, and he told me he didn't think we were there yet and that he would tell me if we were. He was right. He handled curveballs very well and whenever we cycle again, he will be managing my care.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Tell him what you want. Explain your concerns and ask questions, because he will answer.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
Antagonist protocol (downreg with birth control, follistim, menopur, ganirelex, baby aspirin, antibiotics before ER, Valium before transfer for fresh cycle. Estradiol, Endometrin/pio (added pio during bleeding episodes in first trimester). 11 retrieved, 9 mature, 1 day 5 blast transferred, 6 day 6 blasts frozen. Day 5 blast resulted in a miscarriage, transferred 2 frozen embryos several months later, resulting in a singleton live birth.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
Meds were approximately 4 grand for the fresh cycle. IVF (including ICSI, freezing, retrieval, transfer) was about 13 grand. Frozen transfer was 3 grand, I don't remember the Meds.
10
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
36
Treated
2015
Success with this Doc
?
Treatment
3 IUI, 2 IVF
Diagnosis
Other
10
The doctors at RSC are in different clinics on different days... the doctors meet every afternoon to discuss results for each patient as a group, so you are getting the perspective and experience of many different doctors, not just one.
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Age
36
Treated
2015
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
5th of 5 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Other
10
During treatment, were you treated like a number or a human with Sara Pittenger-Reid at Reproductive Science Center?
My care team always treated me as an individual and never confused me with someone else or as a "product". My care was always individualized and I always had calls and emails returned within a day or two. Dr. Reid was always the one to call with results of egg retrievals, fertilization reports, genetic testing results, and pregnancy test results.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Laura Appling Rueckheim)
Very organized and great and responding quickly with detailed answers to any questions. I appreciate Laura's compassionate manner and always felt treated like a human with feelings when talking about difficult results.
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
Dr. Reid has been a compassionate and trustworthy doctor. I always felt that she fully listened to me and my concerns, and took me seriously as an intelligent patient who wanted more information. She treated me as an individual and was willing to alter protocols based on my concerns if the research indicated it. She shared research with me and was willing to say that she needed time to think and research different methods to individualize my treatment and got back to me with results. She never rushed me out of my appointments (which means she often ran late with others, but I was ok with that). She was the one to call with any results and was available to answer questions and talk me through results. I appreciate her perspective as a female fertility specialist after seeing many male specialists who never quite answered my questions or wanted to explain things on a deeper level. I have not yet had a live birth but will stay with Dr. Reid until we decide to stop IVF treatments and change course.
What's one piece of advice would you give a prospective patient of Sara Pittenger-Reid at Reproductive Science Center?
The doctors at RSC are in different clinics on different days and rotate weekends. That meant that Dr. Reid was not necessarily the one to perform a retrieval or transfer if it fell on a day where she was not in the main clinic. However, all of the other doctors I have worked with at RSC so far (Dr. Wachs, Dr. Rosenbluth, Dr.HInckley) have been wonderful. If you only want to see one person for all appointments and procedures this may not be the place for you. I really appreciated that the doctors meet every afternoon to discuss results for each patient as a group, so you are getting the perspective and experience of many different doctors, not just one.
Describe your experience with your monitoring appointments at Reproductive Science Center.
Monitoring appointments are only done in the mornings. I have to drive a ways in heavy traffic to reach the clinic, so the early morning appointments worked well for me as it helped me miss the worst traffic.
10
Doctor
Sara Pittenger-Reid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
28 - 30
Treated
2012 - 2014
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
10
The clinic [RSC] was amazing. Very convenient, friendly, easy to communicate with. The one downfall is how expensive everything is. However, it is comparable with other clinics in our area.... I did 3 cycles of iui. One without medication. One with closed and one with Femara. The unit medicated resulted in pregnancy but I miscarried at 5 weeks. The one with clomid did not result in pregnancy. The last cycle with Femara resulted in pregnancy but I miscarried at 11 weeks. I finally became pregnant naturally a few months later. I saw dr. Hinckley at least every other week from 4 weeks- 8.5 weeks. She ordered blood tests every other day during all of my pregnancies. She called within 6-8 hours with results after every blood test. Ultrasounds were preformed at least every week.
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Age
28 - 30
Treated
2012 - 2014
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
10
Describe your experience with Reproductive Science Center.
The clinic was amazing. Very convenient, friendly, easy to communicate with. The one downfall is how expensive everything is. However, it is comparable with other clinics in our area.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
Dr Hinckley was always warm and caring. She even became emotional before I did upon leaning about my third miscarriage. She made MANY personal calls and was very understanding about my anxieties.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Devronne)
Devronne was amazing, patient and caring.
How was your experience with Mary Hinckley at Reproductive Science Center?
Mary Hinckley was the best resource and partner we could have hoped for during our infertility journey. We LOVE her! It is not a road that anyone wants to be on... but if you have to travel it anyone would be lucky to have her by their side. She called me personally and promptly with results for EVERY test. She was very easy to get in touch with and spent as much time as we wanted with us at each appointment. Her warm smile eased our fears and anxiety everytime we saw her.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
Don't hesitate to contact her at anytime with any little question. She is always happy to answer anything. I think I called her team at least one time a day!
Describe the protocols Mary Hinckley used in your cycles at Reproductive Science Center and their degree of success.
I did 3 cycles of iui. One without medication. One with closed and one with Femara. The unit medicated resulted in pregnancy but I miscarried at 5 weeks. The one with clomid did not result in pregnancy. The last cycle with Femara resulted in pregnancy but I miscarried at 11 weeks. I finally became pregnant naturally a few months later. I saw dr. Hinckley at least every other week from 4 weeks- 8.5 weeks. She ordered blood tests every other day during all of my pregnancies. She called within 6-8 hours with results after every blood test. Ultrasounds were preformed at least every week.
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
We paid about 10,000. The initial consultation was $300 and each iui round was about $1000.
10
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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0
Age
41 - 42
Treated
2012 - 2013
Success with this Doc
No
Treatment
2 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
0
The support staff [at RSC- San Jose] made many errors and was unwilling to take into account any details that I found pertinent to my situation. At one point, the clinic gave me someone else's positive pregnancy results and refused to apologize for fear of any liability.... It's a factory.... About $300 for each surge sono --$3000 for medicated IUI $18000 for a frozen egg procedure...
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Age
41 - 42
Treated
2012 - 2013
Success with this Doc
No
Race
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
0
Describe your experience with Reproductive Science Center.
It's a factory
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
The support staff made many errors and was unwilling to take into account any details that I found pertinent to my situation. At one point, the clinic gave me someone else's positive pregnancy results and refused to apologize for fear of any liability.
What specific things went wrong at Reproductive Science Center?
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
How was your experience with Deborah Wachs at Reproductive Science Center?
She was ok at explaining the medical stuff and answering my questions but I still felt like a number. She failed to ask certain questions or pay attention to details I mentioned that may have suggested a different course of action.
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Don't use her.
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
At my first appointment, Dr Wachs performed a resting follicle test and reviewed my blood work and told me I needed to use donor eggs. She was compassionate about the fact that I would need to get closure on using my own eggs and said she supported me to do whatever I needed to get that closure--however she would not do an IVF cycle even if I had wanted to. At my request we tried a clomid and letrazole cycle. She failed to mention that Clomid was notorious for thinning one's lining and did not pay attention to notes in my file about having a thin lining, light periods etc. Next we moved to Letrazole and the techs mistakenly said I had a follicle maturing in two different ultrasounds that turned out to be a cyst. Finally, they gave me incorrect pregnancy results of another person, telling me I was pregnant even though many of the numbers in the labs would have been inconsistent with pregnancy.
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
About $300 for each surge sono --$3000 for medicated IUI $18000 for a frozen egg procedure
0
Doctor
Deborah Wachs
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
43 - 44
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 Embryo Freezing, Donor Sperm
Diagnosis
Unexplained
7
RSC is well known and has a good reputation. As already noted, they are very busy and it is hard to get as much personal attention from your physician as one might like. Many of the details of your care will be handled by nurse case managers.... I was scheduled for a procedure that ended up being unnecessary. It was a minor procedure so it was not that big of a deal, but the mix up in communication was frustrating.
+ Read more
Age
43 - 44
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 Embryo Freezing, Donor Sperm
Diagnosis
Unexplained
7
Describe your experience with Reproductive Science Center.
RSC is well known and has a good reputation. As already noted, they are very busy and it is hard to get as much personal attention from your physician as one might like. Many of the details of your care will be handled by nurse case managers. I think the quality of the case managers varies, I happened to get excellent care from mine, but I have heard from other patients who have had very different experiences.
During treatment, were you treated like a number or a human with Susan Willman at Reproductive Science Center?
When we met face-to-face her attention was very focused, she took her time to answer questions, and responded well to the emotional aspects of the process. Accessing her outside of appointments was near impossible though.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Paula & Valerie)
Responsive, available, resourceful, knowledgeable. Always willing to answer my tons of questions. One of the best things about my experience at RSC.
What specific things went wrong at Reproductive Science Center?
  • Failed to order appropriate test
  • Scheduled the wrong procedure
How was your experience with Susan Willman at Reproductive Science Center?
Dr. Willman is very knowledgeable and personable. She answers questions thoroughly and cites relevant research. I wish she was more available though. She is hard to have contact with outside of appointments and her schedule is very busy. Appointment times get bumped and phone calls get pushed back. But when you get her attention, she is very good.
What's one piece of advice would you give a prospective patient of Susan Willman at Reproductive Science Center?
Make a list of questions to ask at your appointment and cover everything you want to cover, because getting a hold of her between appointments is not possible.
Describe the costs associated with your care under Susan Willman at Reproductive Science Center.
~$15K for IVF egg retrieval plus ~$4K per frozen embryo transfer
Describe Susan Willman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
She is very knowledgeable about preimplantation genetic screening (PGS) and will suggest adding this to the protocol. She prefers to use this to transfer single embryos.
8
Doctor
Susan Willman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
38
Treated
2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor
7
I found the exclusive use of email and voicemails to communicate with my nurse care coordinator off-putting....Most appointments [Reproductive Science Center] are with nurses except for the initial consultation and major procedures like egg retrieval and embryo transfer. (Even these are not necessarily with your primary doctor depending on scheduling.)... * well oiled machine * competitive pricing - especially stacked against bigger names
+ Read more
Age
38
Treated
2018
Success with this Doc
?
Race
East Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
7
Describe your experience with Reproductive Science Center.
* well oiled machine * competitive pricing - especially stacked against bigger names such as Stanford/UCSF * you'll mostly be treated kindly by a parade of different care providers you'll barely know. * the process is dehumanizing but not demoralizing.
During treatment, were you treated like a number or a human with Sara Pittenger-Reid at Reproductive Science Center?
Mixed bag. Most appointments are with nurses except for the initial consultation and major procedures like egg retrieval and embryo transfer. (Even these are not necessarily with your primary doctor depending on scheduling.) Most of the personnel are quite kind, but it's obvious you're just the umpteenth person trying to conceive that has paraded before them. Dr Reid has quite a gentle bed-side manner, which is appreciated. Yet the parade of different medical professionals I see at appointments does not feel very human focused. It's a very well run machine, though.
Describe your experience with your nurse at Reproductive Science Center.
I found the exclusive use of email and voicemails to communicate with my nurse care coordinator off-putting.
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
Quite kind, delicate and quiet bedside manner. Limited access to her. Aside from initial consultation, will only see her at egg retrieval (if scheduling fits) and embryo transfer (if I specifically schedule it for a day that she works at my site.)
What's one piece of advice would you give a prospective patient of Sara Pittenger-Reid at Reproductive Science Center?
* do all your homework ahead of time. It'll help you not feel lost in the process. * do not expect undue hand-holding. You won't be seeing the doctor very often.
Describe the protocols Sara Pittenger-Reid used in your cycles at Reproductive Science Center and their degree of success.
antagonistic w/ lupron trigger
Describe the costs associated with your care under Sara Pittenger-Reid at Reproductive Science Center.
$ 7,500 ivf w/ icsi $4000 - frozen embryo transfer $1000 embryo freezing $1500 PGS
Describe Sara Pittenger-Reid's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
eSET strongly encouraged by doctor (especially with PGS tested embryos) and advised or increased complications during twin pregnancies.
7
Doctor
Sara Pittenger-Reid
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
7
Clinic
Reproductive Science Center
Foster City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
40
Treated
2017
Success with this Doc
Yes
Treatment
IUI, 2 IVF
Diagnosis
10
Strengths - friendly staff, good lab team, personally would prefer the decor to communicate more of a high tech vibe. They [RSC] were successful in that I have two children so I really have nothing to complain about.... [Nurse] Just was great, she answered all of my questions, stayed on the phone as long as I needed her... Very prompt in replying to email. Provided me what I asked.... The total cost of my last ivf was 27,000$
+ Read more
Age
40
Treated
2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 2 IVF
Diagnosis
10
Describe your experience with Reproductive Science Center.
Strengths - friendly staff, good lab team, personally would prefer the decor to communicate more of a high tech vibe. They were successful in that I have two children so I really have nothing to complain about.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Dr rosenbluth was warm in his communication and did not sugar coat anything for us.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Judie)
Just was great, she answered all of my questions, stayed on the phone as long as I needed her... Very prompt in replying to email. Provided me what I asked.
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Dr rosenbluth was great, he was very thorough in his explanation of the treatments, process, etc. Both times I did when retrieval with him were successful so I was very happy with his decisions in my treatment
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Feel free to be completely honest with him, he is very understanding and the more he knows about your circumstantances the better it is for you
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
I don't remember the first protocol exactly but my numbers all looked good so we went with I assume is the "normal" cycle. Unfortunately we only retrieved 14 eggs - only 2 made it to day 5 and only 1 was pgs normal... We transferred and it ended with my daughter being born. The second retrevial we increased the gonal f dosing and added HGH which resulted in 28 eggs, 15 made it to day 5 and 7 were pgs normal. We did a transfer that resulted in my son being born.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
The total cost of my last ivf was 27,000$
Describe Evan Rosenbluth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Dr rosenbluth was very firm in recommending eSET for pgs tested embryos. It made me a bit nervous but it worked!
9
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
36
Treated
2017
Success with this Doc
?
Treatment
IUI
Diagnosis
Diminished Ovarian Reserve, PCOS
8
They treat you like a human being and each case is different, don't compare to other patients or treat you like any other person...She [the nurse at RSC] is always available. I have been able to reach her by phone or email and she is able to get back to me the same day. Very informative of the process and next steps...We are just starting our first IVF cycle. We have done all of the blood work, genetic testing, etc. We are starting with Provera to jump start my period, then she is having me take birth control for a month, we will then start injections. Unsure at this point exactly what medications, before we do the egg retrieval.
+ Read more
Age
36
Treated
2017
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
IUI
Diagnosis
Diminished Ovarian Reserve, PCOS
8
Describe your experience with Reproductive Science Center.
Very knowledgeable Always helpful and able to answer questions. They treat you like a human being and each case is different, don't compare to other patients or treat you like any other person.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
I have been so comfortable each appointment. She even comes out to the waiting room to bring you back to her office. She seems very informed of my history and is able to keep in contact with me often.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Tanna )
She is always available. I have been able to reach her by phone or email and she is able to get back to me the same day. Very informative of the process and next steps
How was your experience with Mary Hinckley at Reproductive Science Center?
My first appointment with her I was surprised at how much of my information she had already reviewed based on the packet I filled out prior to my first appointment. She had some really good questions and suggestions and I felt very comfortable with her. She also seemed very knowledgeable about different treatment options and helped us determine what was best for us.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
She is very welcoming and the office staff is super friendly and helpful.
Describe the protocols Mary Hinckley used in your cycles at Reproductive Science Center and their degree of success.
We are just starting our first IVF cycle. We have done all of the blood work, genetic testing, etc. We are starting with Provera to jump start my period, then she is having me take birth control for a month, we will then start injections. Unsure at this point exactly what medications, before we do the egg retrieval.
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
We have some insurance coverage but total will be about $11,000
Describe Mary Hinckley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
The clinic has a lot of success with single embryo transfers. This is something we discussed and determined eSET would be best for me. She was not pushy at all, this was a decision my husband and I made before even going into appointment
9
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
Dr. Reid-Pittinger is very friendly and easy to talk to. She never made us feel rushed and answered all questions. She was always familiar with me as a patient and I always felt like I was in great care...The San Jose office of RSC is small so it is easy to get to know the staff. Suzi at the front is so welcoming and warm. They are very good at drawing blood and are open early. I almost never waited more than a minute for my morning blood draws. The sonographers are all warm and seem experienced.
+ Read more
Age
40
Treated
2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
Describe your experience with Reproductive Science Center.
The San Jose office of RSC is small so it is easy to get to know the staff. Suzi at the front is so welcoming and warm. They are very good at drawing blood and are open early. I almost never waited more than a minute for my morning blood draws. The sonographers are all warm and seem experienced.
During treatment, were you treated like a number or a human with Sara Pittenger-Reid at Reproductive Science Center?
Dr. Reid-Pittinger is very friendly and easy to talk to. She never made us feel rushed and answered all questions. She was always familiar with me as a patient and I always felt like I was in great care.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Carla Roa )
The nurses make most of the phone calls to let you know about changes and plans. They have a very specific schedule so you know when you will hear from them. They also have a secure email system so send everything by email as well. I had a 2 nurse team and they were both great.
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
Dr Pittenger-Reid is a very positive Doctor, which I think is very helpful during fertility treatment. She always made me feel like things were going well. When they didn't during our first cycle, she was compassionate, but still very positive in looking ahead. She makes her decisions driven by science and is great at explaining everything. When I had extra questions she was quick to call to answer all of them.
What's one piece of advice would you give a prospective patient of Sara Pittenger-Reid at Reproductive Science Center?
The group is a large group and all procedures are done in San Ramon. Depending on your cycle and schedule, she may not do your procedures, but all of Doctors I met were great.
Describe the costs associated with your care under Sara Pittenger-Reid at Reproductive Science Center.
I had insurance so this is not relevant
10
Doctor
Sara Pittenger-Reid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
I've felt confident in our care throughout and highly recommend RSC [Reproductive Science Center] Orinda and Dr. Rosenbluth...The nursing staff and care coordinator have been excellent. They have been communicative and professional at each interaction. Our care coordinator has at times seemed very busy and is often difficult to reach over the phone, but she is generally responsive with email.
+ Read more
Age
38
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Reproductive Science Center.
I think I've largely summed up our experience. I've felt confident in our care throughout and highly recommend RSC Orinda and Dr. Rosenbluth.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth has been consistently thoughtful, clear and communicative. From our first consultation he provided thorough explanations of our options, guided us and was very receptive to questions. There were several unexpected things that came up in our cycle and each time he displayed flexibility and willingness to listen to our position. He's also just been incredibly kind, which goes a long way during a process as stressful as fertility treatment.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Meredith Fisher)
The nursing staff and care coordinator have been excellent. They have been communicative and professional at each interaction. Our care coordinator has at times seemed very busy and is often difficult to reach over the phone, but she is generally responsive with email.
How was your experience with Evan Rosenbluth at Reproductive Science Center?
I've already done this. See previous question.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
I would work with Dr. Rosenbluth again without reservations.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
Because we opted for genetic testing, we used Lupron prior to our retrieval and are looking forward to a FET. We were prescribed Gonal F and Menopur during the stim cycle. In preparation for our FET we used oral estradiol and progesterone injections.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
We chose to use the Attain program, so have had very little experience with the billing department at RSC. As a result, the cost of our treatment is not applicable to people who are paying per cycle.
10
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
41
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI, Donor Sperm
Diagnosis
9
RSC is a wonderful clinic,and the front desk ladies are treasures. My one complaint is that procedures aren't performed in the Orinda office...I was not really a fan of Meredith. She took a long time to respond, she wasn't clear with her answers, and she was not warm. When she was busy and I dealt with different case managers, I found them much kinder. I preferred pretty much every other nurse to her....There was some mix up re calling in the antibiotic before my HSG.
+ Read more
Age
41
Treated
2016
Success with this Doc
Yes
Race
Ashkenazi Jewish, Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, Donor Sperm
Diagnosis
9
Describe your experience with Reproductive Science Center.
RSC is a wonderful clinic,and the front desk ladies are treasures. My one complaint is that procedures aren't performed in the Orinda office; I had to go all the way to San Ramon. It would also be nice if the Orinda office was open on the weekends.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
He was incredibly warm and friendly, sharing anecdotes about his own family. He was also the perfect balance of encouraging and straightforward.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Meredith)
I was not really a fan of Meredith. She took a long time to respond, she wasn't clear with her answers, and she was not warm. When she was busy and I dealt with different case managers, I found them much kinder. I preferred pretty much every other nurse to her.
What specific things went wrong at Reproductive Science Center?
  • Failed to call in prescriptions to pharmacy
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth is amazing. He listens, and is warm, accessible and clear. Other Drs at RSC are accessible only via your case manager, but I was able to (and did) email him directly when I had questions, and he always responded fairly promptly. When I had my chemical pregnancy, he managed my expectations very well, and adequately prepared me for what would happen.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Email him with any questions, he'll respond!
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
Mine was pretty straightforward, IUI with no drugs. When we first started we missed ovulation b/c I never got a positive on my opk, so he moved up when I should come in and we caught it the next couple of times.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
I honestly don't remember. I know that none of it was covered by insurance. I believe that for both iui cycles, it was under 5k. perhaps 3k?
10
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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4
Age
37
Treated
2013
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
Tubal Blockage
4
To date I am waiting for my full HSG report. I need this for my next doctor. They [RSC- San Ramon] can't seem to find it....There is something fundamentally wrong with a "center" concept. Women need a one-on-one feeling. It's not fun talking about making a baby with 10 different staff members throughout one week. This does not bring warmth to my womb. No warmth, no life.... Drugs were covered under my insurance. The cost of IVF were typical for California.
+ Read more
Age
37
Treated
2013
Success with this Doc
No
Race
South Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 Fertility Medications
Diagnosis
Tubal Blockage
4
Describe your experience with Reproductive Science Center.
There is something fundamentally wrong with a "center" concept. Women need a one-on-one feeling. It's not fun talking about making a baby with 10 different staff members throughout one week. This does not bring warmth to my womb. No warmth, no life.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
She smiled a lot and was very gentle when it came to doing my HSG. She was very upbeat.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: DevRonne Houston)
She was sweet but sounded monotone and uninspired, almost like the clinic was holding her hostage. Everything felt very legally binding when speaking with her. It left me with a cold feeling. I felt like a trial.
What specific things went wrong at Reproductive Science Center?
  • Lost paperwork
  • Failed to send your chart to another clinic
  • Failed to convey critical information
How was your experience with Mary Hinckley at Reproductive Science Center?
Mary Hinckley is running a very busy office. Although she is very warm and compassionate, it would have been nice if she was more educated with expert excision treatment of endometriosis versus the ablation surgical methodology and what pros and cons were to get pregnant before versus after surgery. A more detailed report of the health and shape of my uterus would have been nice to have from my HSG she performed.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
You have to be an advocate for yourself and ask all the questions. Educate her on your body and things she may not know.
Describe the protocols Mary Hinckley used in your cycles at Reproductive Science Center and their degree of success.
She stresses using fresh sperm and baby dancing every other day. We tried Femara twice I believe with no results. I had one blocked tube and decided to get surgery for endometriosis. RSC does not really deal with endometriosis and how it effects pregnancy.
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
Drugs were covered under my insurance. The cost of IVF were typical for California.
7
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38 - 45
Treated
2005 - 2012
Success with this Doc
Yes
Treatment
7 IUI, 3 IVF
Diagnosis
Endometriosis
10
Very positive experience [with Reproductive Science Center]. Patients need to be very well versed on what, if anything their insurance covers. Office did a great job working with me and my insurance , but I had to be proactive. Insurance companies are all different, with Varied coverage. I didn’t expect office to know everything about my coverage, but they fought for what I was covered for!
+ Read more
Age
38 - 45
Treated
2005 - 2012
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 IUI, 3 IVF
Diagnosis
Endometriosis
10
Describe your experience with Reproductive Science Center.
Very positive experience. Patients need to be very well versed on what, if anything their insurance covers. Office did a great job working with me and my insurance , but I had to be proactive. Insurance companies are all different, with Varied coverage. I didn’t expect office to know everything about my coverage, but they fought for what I was covered for!
During treatment, were you treated like a number or a human with Louis Weckstein at Reproductive Science Center?
He was kind, respectful, and always cautiously optimistic. Never made promises, was realistic.
Describe your experience with the nursing staff.
Very informed and did a fantastic job on training is in giving injections. Always returned calls quickly.
How was your experience with Louis Weckstein at Reproductive Science Center?
Dr Weckstein is an extremely kind man. He is knowledgeable and builds a relationship through excellent communication and sharing of information. He was not pushy at all, and I never felt talked down to or treated in a condescending manner, like I have with other medical specialists. He is a humble man, easy to talk to, quick to respond to questions and concerns.
What's one piece of advice would you give a prospective patient of Louis Weckstein at Reproductive Science Center?
To trust him, he is a very good doctor and cares deeply about his patients.
Describe the protocols Louis Weckstein used in your cycles at Reproductive Science Center and their degree of success.
On our third and final IVF cycle, he gave us the option of transferring 4 embryos, as he stated they were perfect. He didn’t push, but left it up to us. We chose to transfer all four. One took, and we have a beautiful girl! In the two previous cycles, we unsuccessfully transferred 3 embryos.
Describe the costs associated with your care under Louis Weckstein at Reproductive Science Center.
Our insurance covered all IUI, and all of the IVF, except for the medication.
Describe Louis Weckstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
We were Very well educated in the risks of a multi-embryo transfers.
10
Doctor
Louis Weckstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
All patients using donor sperm have to go to the San Ramon clinic [of RSC] for IUI/IVF because that is where they store sperm. Also, weekend monitoring services are also only at San Ramon. But they are open every day, including Christmas, so if you are ovulating on a holiday, you will be seen.... Lindsey [a nurse] was great at following up and responding to questions and concerns.
+ Read more
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
?
Race
European, East Asian
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
Describe your experience with Reproductive Science Center.
All patients using donor sperm have to go to the San Ramon clinic for IUI/IVF because that is where they store sperm. Also, weekend monitoring services are also only at San Ramon. But they are open every day, including Christmas, so if you are ovulating on a holiday, you will be seen.
During treatment, were you treated like a number or a human with Michael Vance Homer at Reproductive Science Center?
Great explanations, addressed concerns in a caring manner
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Lindsey Smith)
Lindsey was great at following up and responding to questions and concerns.
How was your experience with Michael Vance Homer at Reproductive Science Center?
Quick communication re: results, explained things in a way that was relatable. Would definitely recommend to others. I saw him for my initial fertility workup and for my saline sonogram. My IUI was performed at another clinic by another nurse, same with cycle monitoring ultrasounds.
What's one piece of advice would you give a prospective patient of Michael Vance Homer at Reproductive Science Center?
Be prepared with questions, research potential treatments beforehand if possible so you can get the most out of your time with him.
Describe the protocols Michael Vance Homer used in your cycles at Reproductive Science Center and their degree of success.
My ultrasound and labs showed no fertility issues, other than a small fibroid. For fertility treatments, he recommended a natural cycle IUI which is what I was hoping to do. He did not oversell diagnostic procedures, and was able to proceed with treatment during my next cycle.
Describe the costs associated with your care under Michael Vance Homer at Reproductive Science Center.
IUI w/ cycle monitoring - $880
Describe Michael Vance Homer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
NA
10
Doctor
Michael Vance Homer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39 - 40
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
7 IUI, 3 IVF, 1 Egg Freezing (cancer), 1 Embryo Freezing (cancer)
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
10
You will be treated like a human being with the priceless desire to have children. You will not be treated like a number or paycheck. Clinic [RSC] will cover the emotional and medical questions you may have with expertise, anything they do not know, they will refer you and manage the referral responses with utmost professionalism.... Amazing staff, doctoral care, attention to detail, warmth, precision, wherewithal, expertise.
+ Read more
Age
39 - 40
Treated
2017 - 2018
Success with this Doc
Yes
Race
Other
Income
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 8 Docs
Treatment
7 IUI, 3 IVF, 1 Egg Freezing (cancer), 1 Embryo Freezing (cancer)
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
10
Describe your experience with Reproductive Science Center.
You will be treated like a human being with the priceless desire to have children. You will not be treated like a number or paycheck. Clinic will cover the emotional and medical questions you may have with expertise, anything they do not know, they will refer you and manage the referral responses with utmost professionalism.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
Amazing staff, doctoral care, attention to detail, warmth, precision, wherewithal, expertise.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: DevRonne Houston)
DevRonne could be the head physician at some of the clinics we have sought care from.
How was your experience with Mary Hinckley at Reproductive Science Center?
Mary understands the extreme emotional and physical connection to a very difficult process and communicates the medical, psychological, spiritual and scientific aspects in a manner that is tailored to our unique situation. Exceptional doctor.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
Let her guide you. Most doctors rely on the patients desires/decisions... she will guide you based on your needs/desires.
Describe the protocols Mary Hinckley used in your cycles at Reproductive Science Center and their degree of success.
Can't recommend specifics other than Mary was extremely adaptable to the daily even hourly changes, needs for documentation/blood work, etc. On top of the process which can be down to the hour on a daily, weekly and monthly basis.
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
Some injections were donated at a discount.
Describe Mary Hinckley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
none
10
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
42 - 43
Treated
2017 - 2018
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
5
The clinic in Orinda especially needs to be updated, the facilities are outdated. I feel like RSC is more concerned with their statistics, and will not take on patients past a certain age without using a donor egg...The scheduler messed up my surgery date several times. As a result, I had to take birth control pills and had to wait almost a full cycle to reschedule my surgery...Jennifer (Alvarado and Patterson) were very professional and quick to respond to any questions or concerns. They were caring and concerned about my well being.
+ Read more
Age
42 - 43
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
5
Describe your experience with Reproductive Science Center.
The clinic in Orinda especially needs to be updated, the facilities are outdated. I feel like RSC is more concerned with their statistics, and will not take on patients past a certain age without using a donor egg.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth is caring, although at times he can appear to be blunt and can be direct in his responses.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Jennifer)
Jennifer (Alvarado and Patterson) were very professional and quick to respond to any questions or concerns. They were caring and concerned about my well being.
What specific things went wrong at Reproductive Science Center?
  • Lost appointments
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth was very clear with me from the beginning, that due to my age, I had very low chances of success. And due to my age and ovarian reserve, he was not willing to do an IVF cycle unless I used a donor egg. After consulting with Dr. Rosenbluth, I got pregnant naturally, only to find out it was an ectopic pregnancy. Even though Dr. Rosenbluth did not agree to IVF with my own eggs, he agreed to let me try two cycles of IUI with him.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth may seem blunt at times and can get technical with his explanations, don't be afraid to ask him for clarification.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
Femara and Follistim.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
Under 1k for two cycles of IUI
Describe Evan Rosenbluth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
n/a
8
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 35
Treated
2012 - 2017
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
The weaknesses [at Reproductive Science Center] are the billing team, many times I had questions regarding bills and would leave messages for RSC staff and or their billing company and not receive a call back or not hear from them for weeks...Both nurses I dealt with during my first round and second round of trying for my two children were very compassionate. They were also responsive to my emails and calls. They were patient with all of my questions and always thorough in answering them.
+ Read more
Age
30 - 35
Treated
2012 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
Describe your experience with Reproductive Science Center.
The weaknesses are the billing team, many times I had questions regarding bills and would leave messages for RSC staff and or their billing company and not receive a call back or not hear from them for weeks.
Describe your experience with your nurse at Reproductive Science Center.
Both nurses I dealt with during my first round and second round of trying for my two children were very compassionate. They were also responsive to my emails and calls. They were patient with all of my questions and always thorough in answering them.
How was your experience with Mary Hinckley at Reproductive Science Center?
Dr. Hinckley was wonderful, she is such a kind and compassionate doctor. I felt like she was 100% invested in my case and helping me become a mother. Anytime she called to deliver news whether it was good or bad I could tell by her voice that she was in this with me. She helped me remain hopeful in a period of my life in which there were a lot of disappointments and heartbreaks. I could not have made it through all of it without her help, I am so grateful to her for that.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
Be patient with the process it takes time, but it is so worth it and you are in amazing hands.
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
A fresh cycle I believe was 1500 at the time and frozen were 3500, plus cost of meds
10
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI, 1 IVF, Egg Freezing
Diagnosis
PCOS
10
They're [Reproductive Science Center] a well oiled machine at RSC. You may not see your assigned doctor for all procedures, but you're in good hands regardless. They all work as a team and are competent, experienced doctors...[nurses had] Very good communication skills and knowledge of ferltity treatments and my situation...I'm polycyclstic, so all meds and procedures were closely monitored to deal with my eggs. We'll tweak the process for the next round so we have more, better quality embryos.
+ Read more
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 1 IVF, Egg Freezing
Diagnosis
PCOS
10
Describe your experience with Reproductive Science Center.
They're a well oiled machine at RSC. You may not see your assigned doctor for all procedures, but you're in good hands regardless. They all work as a team and are competent, experienced doctors.
During treatment, were you treated like a number or a human with Sara Pittenger-Reid at Reproductive Science Center?
She was real and told us all news and updates in a clear and to the point, realistic, but warm manner. Excellent balance which I found necessary for our experience.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Laura )
Very good communication skills and knowledge of ferltity treatments and my situation.
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
She's up to date on current advancements in fertility and highly knowledgeable about all aspects of her field. She didn't coddle me (which I liked) and was genuine in all communication. I felt respected and validated as a patient and relieved to be confident I was in good hands.
What's one piece of advice would you give a prospective patient of Sara Pittenger-Reid at Reproductive Science Center?
If you're impatient about the IVF process, calm down. If there are setbacks and delays, they're for your own good.
Describe the protocols Sara Pittenger-Reid used in your cycles at Reproductive Science Center and their degree of success.
I'm polycyclstic, so all meds and procedures were closely monitored to deal with my eggs. We'll tweak the process for the next round so we have more, better quality embryos.
Describe the costs associated with your care under Sara Pittenger-Reid at Reproductive Science Center.
My insurance covered a lifetime maximum of $10,000. We went above this amount.
Describe Sara Pittenger-Reid's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
They advise eSET, but allowed us to transfer two given the roller coaster of a cycle we had gone through to increase my chances. I appreciated them allowing us to transfer both.
10
Doctor
Sara Pittenger-Reid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss
10
IVF/ICSI/PGS//FET: $17745 Consult: $275 Saline sono: $665 Lab fees: $2170 Meds (through outside insurance/clinic): $220 Storage: $500+...The clinic [Reproductive Science Center] facilities were great. Small and personal, easy to access, and things generally ran very smoothly and promptly...[Nurse] Laura was always available, compassionate and understanding, and promptly addressed my questions and concerns. It was very beneficial that most communications went through her.
+ Read more
Age
41
Treated
2016
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss
10
Describe your experience with Reproductive Science Center.
The clinic facilities were great. Small and personal, easy to access, and things generally ran very smoothly and promptly.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
Sometimes his explanations and discussion seemed clinical and impersonal.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Laura Rueckheim )
Laura was always available, compassionate and understanding, and promptly addressed my questions and concerns. It was very beneficial that most communications went through her.
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Strengths: overall, he was personable and we could relate to him. Weaknesses: sometimes seems distracted, rushed and unwilling to talk through my questions and concerns to a satisfying degree. Wasn't as personable and encouraging as other staff we interacted with.
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
Since my issue was recurrent miscarriages suspected to be due to chromosomally abnormal eggs, we did a standard egg retrieval and did PGS of blastocyst stage embryos to try to achieve chromosomally normal embryos. Did the frozen transfer on my natural cycle with hormonal supplementation for transfer. I was also prescribed baby aspirin.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
IVF/ICSI/PGS//FET: $17745 Consult: $275 Saline sono: $665 Lab fees: $2170 Meds (through outside insurance/clinic): $220 Storage: $500+
Describe Evan Rosenbluth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
We were happy that dr. Rosenbluth was a proponent of a single embryo transfer.
7
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
4
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
4
They [nurses at Reproductive Science Center] were all extremely nice and knowledgeable. If they didn’t know the answer they would find out for us...Strengths: there’s more than one location. Nurses and coordinators are nice and organized. They rarely if ever run late. Weaknesses: we felt like a number. I know they are not there to tell you what to do but I felt like they could’ve guided us better.
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Race
East Asian
Income
$200K - $499K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
4
Describe your experience with Reproductive Science Center.
Strengths: there’s more than one location. Nurses and coordinators are nice and organized. They rarely if ever run late. Weaknesses: we felt like a number. I know they are not there to tell you what to do but I felt like they could’ve guided us better.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
We didn’t have a lot of time with the dr. We dealt a lot with he assistant and nurses. When we did see her we felt like she was rushing through everything and did not explain things clearly.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: DevRonne Houston)
They were all extremely nice and knowledgeable. If they didn’t know the answer they would find out for us.
How was your experience with Mary Hinckley at Reproductive Science Center?
Dr. hinckley is a nice person but as a dr. I feel like she should’ve taken more time with us. I also wish that she should’ve explained things more clearly since we had no idea what was going to happen. Throughout our two cycles, iui’s and Embryo transfer I felt like we were just a number. I guess I just felt lost throughout our first cycle and knew a lot more for our second cycle but only because we had already been through one.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
Do a lot of research before talking to her and write down a list of questions.
Describe the protocols Mary Hinckley used in your cycles at Reproductive Science Center and their degree of success.
I’m sorry I don’t remember
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
I don’t remember exactly what each procedure cost. Ivf cycle was about $20k including meds. Embryo transfer was around $4-5k. IUI’s were about $2-3k.
Describe Mary Hinckley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
No comments
5
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
Appointments were all very efficient [at Reproductive Science Center]. Only thing is certain tests/procedures did happen on specific days or within windows of time. So for someone working, it was sometimes a little inconvenient.... She has different case nurses. We didn't like our first one, and after we made he switch, we were much much happier. That relationship is just as important as the one with Dr Hinckley herself.
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
East Asian
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Reproductive Science Center.
Clinic was well organized. The entire staff was all very nice, thoughtful and sensitive.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
She was incredibly caring and thoughtful. We received incredibly personalized care and felt that our course of treatment was tailored specifically for us.
How was your experience with Mary Hinckley at Reproductive Science Center?
We absolutely loved her honesty. She was always the one to call me with news and updates. I felt like she was working with us and on our side. She was empathetic and caring. I felt like she understood where we were coming from, and often would give us options (if there were options), but always also gave us what she'd suggest, without pressuring us.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
She has different case nurses. We didn't like our first one, and after we made he switch, we were much much happier. That relationship is just as important as the one with Dr Hinckley herself.
Describe your experience with your monitoring appointments at Reproductive Science Center.
Appointments were all very effecient. Only thing is certain tests/procedures did happen on specific days or within windows of time. So for someone working, it was sometimes a little inconvenient.
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
Approximately $15,000 for the egg retrieval, and fresh transfer (including medications)
10
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2015
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
The clinic [Reproductive Science Center] was great for everything up to and through my embryo transfer. The two issues I had with the clinic were due to poor communication about payments. When I came for my first ultrasound after a positive pregnancy test, I was not told I had to pay for it (this was a suprise payment of over $300). After my transfer, when I had my embryos stored with RSC I had MANY issues when billing.
+ Read more
Age
29
Treated
2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Reproductive Science Center.
The clinic was great for everything up to and through my embryo transfer. The two issues I had with the clinic were due to poor communication about payments. When I came for my first ultrasound after a positive pregnancy test, I was not told I had to pay for it (this was a suprise payment of over $300). After my transfer, when I had my embryos stored with RSC I had MANY issues when billing.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
Dr. Hinkley genuinely cared about our journey. She seemed to want to get to know us and shared about her own family.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Shanda (I can't remember the spelling))
My nurse was frustrating at times. She was very caring and compassionate. However, she struggled with getting back to me when I needed her. When I felt a sense of urgency with things, she did not always feel the same way. When I brought these things up to Dr. Hinckley, she was able to rectify the situation.
How was your experience with Mary Hinckley at Reproductive Science Center?
Dr. Hinckley is a warm and welcoming doctor. She works quickly, but takes in everything you are saying and asking. When a problem arises, she does her best to rectify it even when it's not her fault.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
Don't be afraid to ask questions and activate for yourself. She will help!
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
Approximately $18,000
Describe Mary Hinckley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Dr. Hinckley preferred a one embryo transfer for most patients, especially those in my situation (unknown reasons for infertility). However, once she got to know us as a couple she was willing to try two.
10
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40 - 41
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Other
10
They [RSC - Orinda] were great. There were additional locations available for timing or other reasons. They were upfront about costs and had a financing person to review what the costs would be and work with your insurance to get the most possible covered. The whole operation seemed very organized and compassionate.... Everyone I interacted with was great. They were on time, friendly, and happy to discuss the specifics of what was going on at all times.
+ Read more
Age
40 - 41
Treated
2013 - 2014
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Other
10
Describe your experience with Reproductive Science Center.
They were great. There were additional locations available for timing or other reasons. They were upfront about costs and had a financing person to review what the costs would be and work with your insurance to get the most possible covered. The whole operation seemed very organized and compassionate.
During treatment, were you treated like a number or a human with Susan Willman at Reproductive Science Center?
Dr. Willman was great. She explained everything very clearly from the first consult and continued to do so as she outlined diagnosis and treatment paths. She set us up to be realistic about our chances.
Describe your experience with your nurse at Reproductive Science Center.
Everyone I interacted with was great. They were on time, friendly, and happy to discuss the specifics of what was going on at all times.
How was your experience with Susan Willman at Reproductive Science Center?
I feel like I answered this in the first question. She explained everything clearly and set our expectations appropriately. We did get lucky on our first IUI cycle with her, after two miscarriages previous to seeing her, so that was the end of our work with her.
What's one piece of advice would you give a prospective patient of Susan Willman at Reproductive Science Center?
Don't hesitate, just go.
Describe the protocols Susan Willman used in your cycles at Reproductive Science Center and their degree of success.
The initial round of testing revealed I had a balanced translocation. Her strategy, as I had good results for ovarian reserve and egg quality, was to try three rounds of IUI to hopefully speed up the process of getting pregnant, and if that failed, move to IVF. The first IUI resulted in a healthy baby.
Describe Susan Willman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
n/a
10
Doctor
Susan Willman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
24
Treated
2018
Success with this Doc
?
Treatment
1 IUI, Donor Sperm
Diagnosis
10
I would recommend this place [RSC - San Ramon]. Respectful and you’ll get a fast response. Another positive about it is that they’re open on weekends and they’ll make sure to answer your question right away. They also check up on you when they have the chance to.... They’re very professional. If I needed an answer to a question they were very responsive fast!... The cost for my IUI was $1,010 not including the ovidrel shot which was $53
+ Read more
Age
24
Treated
2018
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, Donor Sperm
Diagnosis
10
Describe your experience with Reproductive Science Center.
I would recommend this place. Respectful and you’ll get a fast response. Another positive about it is that they’re open on weekends and they’ll make sure to answer your question right away. They also check up on you when they have the chance to.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
He was very respectful, and explained IUI step by step. Made my partner and I comfortable
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Heather Thomson)
They’re very professional. If I needed an answer to a question they were very responsive fast!
How was your experience with Evan Rosenbluth at Reproductive Science Center?
Dr. Evan Rosenbluth made everything possible. He explained IUI in every detail. Supported my decision and was 100% honest and trustworthy. He gave my partner and I so many options and he gave us hope. He made us comfortable. He’s super friendly, and great with communication.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Patience
Describe the protocols Evan Rosenbluth used in your cycles at Reproductive Science Center and their degree of success.
He gave us an option for IUI. I was on no medication. Just had a trigger shot then 2 days later the IUI Insemination.
Describe the costs associated with your care under Evan Rosenbluth at Reproductive Science Center.
The cost for my IUI was $1,010 not including the ovidrel shot which was $53
Describe Evan Rosenbluth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
N|A
10
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 38
Treated
2010 - 2018
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Tubal Blockage, Other, Unexplained
10
[Nurses at Reproductive Science Center] Prompt communication, compassionate and easy to understand. Very detail oriented...They have a program called Attain where you can try various fresh cycles and you get a certain refund if you don't take a baby home from hospital...Billing communications need improvements. Very pricey. Compassionate Doctors but need them to be more aggressive to achieve goal this time around. The first cycle I saw Dr willman more often but this time around, not so much.
+ Read more
Age
30 - 38
Treated
2010 - 2018
Success with this Doc
Yes
Race
Latino
Income
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Tubal Blockage, Other, Unexplained
10
Describe your experience with Reproductive Science Center.
Billing communications need improvements. Very pricey. Compassionate Doctors but need them to be more aggressive to achieve goal this time around. The first cycle I saw Dr willman more often but this time around, not so much.
During treatment, were you treated like a number or a human with Susan Willman at Reproductive Science Center?
Doctor Willman is very compassionate with me.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Jennifer Alvarado)
Prompt communication, compassionate and easy to understand. Very detail oriented.
How was your experience with Susan Willman at Reproductive Science Center?
Susan Willman is very compassionate with patients. I have also dealt with other Doctors there when they are covering for her and they function the same way. I just wish she could help me achieve my second pregnancy so much easier than the first one.
What's one piece of advice would you give a prospective patient of Susan Willman at Reproductive Science Center?
I would recommend them to ask as many questions as possible.
Describe the protocols Susan Willman used in your cycles at Reproductive Science Center and their degree of success.
This was in 2010 but the one thing that does stand out is when she recommended icsi.
Describe the costs associated with your care under Susan Willman at Reproductive Science Center.
The services are pricey and nothing is covered under my insurance. They have a program called Attain where you can try various fresh cycles and you get a certain refund if you don't take a baby home from hospital.
Describe Susan Willman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
This time in 2018 I did want to transfer not than 2 but it is against their policy. They either transfer 1 or 2.
10
Doctor
Susan Willman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2017
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Endometriosis
10
Great clinic [Reproductive Science Center]. Every office personnel was compassionate and welcoming. Very easy to approach with questions. Able to contact someone 7 days a week. Made you feel very comfortable going into the unknown of infertility. Was nice to have someone on your side every step of the way.... Although it was not covered by my insurance the cost was doable and Soo worth it after the birth of my baby girl.
+ Read more
Age
32
Treated
2017
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Endometriosis
10
Describe your experience with Reproductive Science Center.
Great clinic. Every office personnel was compassionate and welcoming. Very easy to approach with questions. Able to contact someone 7 days a week. Made you feel very comfortable going into the unknown of infertility. Was nice to have someone on your side every step of the way.
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
She takes pride in her patients and did everything professionally. Loved every minute of my care compared to previous clinic.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Lindsay )
Excellent
How was your experience with Deborah Wachs at Reproductive Science Center?
Exceptional doctor. Took time out of her day to personally call you and see how the cycle was going. What to expect and answer questions. I will definitely go back to her for my next cycle. The whole way through I felt like my journey mattered and she wouldn’t stop till we had a positive pregnancy
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
She is an awesome doctor
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
High dosage to get maximum number of eggs.
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
Although it was not covered by my insurance the cost was doable and Soo worth it after the birth of my baby girl.
Describe Deborah Wachs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
Single for better outcomes and less chances of problems arising with multiple pregnancies
10
Doctor
Deborah Wachs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Jose
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2017
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
PCOS
10
The clinic [Reproductive Science Center] was clean and tidy and the office was organized with our paperwork prepared and what we were responsible for outside of what our insurance covered. We were assigned a case manager that was incredibly helpful and knowledgeable...Dr. Rosenbluth is very knowledgeable and does a great job of educating you on the body and it’s functions in relation to fertility as well as going through possible options with you. Be prepared to get a full evaluation at your first visit and follow up phone calls and contacts.
+ Read more
Age
30
Treated
2017
Success with this Doc
Yes
Race
European, Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
PCOS
10
Describe your experience with Reproductive Science Center.
The clinic was clean and tidy and the office was organized with our paperwork prepared and what we were responsible for outside of what our insurance covered. We were assigned a case manager that was incredibly helpful and knowledgeable.
During treatment, were you treated like a number or a human with Evan Rosenbluth at Reproductive Science Center?
He took great care of me and my husbands emotional and physical needs. Giving us the time needed to understand what was going on.
How was your experience with Evan Rosenbluth at Reproductive Science Center?
He was incredibly kind and willing to listen to our needs as well as provide possible solutions to our fertility needs. He took the time to get to know us and helped us understand what our next steps should be.
What's one piece of advice would you give a prospective patient of Evan Rosenbluth at Reproductive Science Center?
Dr. Rosenbluth is very knowledgeable and does a great job of educating you on the body and it’s functions in relation to fertility as well as going through possible options with you. Be prepared to get a full evaluation at your first visit and follow up phone calls and contacts.
10
Doctor
Evan Rosenbluth
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
35
Treated
2017
Success with this Doc
?
Treatment
IUI
Diagnosis
Unexplained
8
The nursing staff [at Reproductive Science Center] is okay. Not as communicative as I would have liked. I think sometimes they forget this is new for most patients, and we need a lot of guidance and coaching...My initial intake paperwork was misplaced, and I had to send it in a second time...The physical building in foster city is nearly impossible to find. There's virtually no signage and I had to ask multiple people to help me find it.
+ Read more
Age
35
Treated
2017
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Unexplained
8
Describe your experience with Reproductive Science Center.
The physical building in foster city is nearly impossible to find. There's virtually no signage and I had to ask multiple people to help me find it.
During treatment, were you treated like a number or a human with Sara Pittenger-Reid at Reproductive Science Center?
Dr. Pittinger-Reid is fantastic. She is patient, and very calm, cool, and collected. She is happy to answer questions, and understands that this can be emotionally and physically demanding.
Describe your experience with the nursing staff.
The nursing staff is okay. Not as communicative as I would have liked. I think sometimes they forget this is new for most patients, and we need a lot of guidance and coaching.
What specific things went wrong at Reproductive Science Center?
  • Lost paperwork
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
How was your experience with Sara Pittenger-Reid at Reproductive Science Center?
Dr. Reid is incredibly thorough. She helped me stay calm and positive. I really appreciated her honest approach and proactivity. She really cares about you as a person and help to dispel my self diagnostic fears.
What's one piece of advice would you give a prospective patient of Sara Pittenger-Reid at Reproductive Science Center?
Be as open and honest as possible. It's not always an easy subject to broach, but it's important that your physician has all of the information, even if you think it's not pertinent.
10
Doctor
Sara Pittenger-Reid
Communication
Compassion
Frequency seen during appointments
8
Clinic
Reproductive Science Center
Foster City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
Devron [a nurse at RSC] was awesome. I spoke with her more than the doctor because your always doing something with IVF cycles. It's a busy process and Devron was always there to help!... Billing had some issues. Other than that the caregivers are awesome.... We did egg retrieval so used injections then did progesterone oil shots for after successfull pregnancy for 12 weeks
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
Describe your experience with Reproductive Science Center.
Billing had some issues. Other than that the caregivers are awesome.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
She was very tentative to my needs and took immediate action when we almost lost the baby at 5 weeks
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Devron )
Devron was awesome. I spoke with her more than the doctor because your always doing something with IVF cycles. It's a busy process and Devron was always there to help!
How was your experience with Mary Hinckley at Reproductive Science Center?
She was extremely kind and sensitive. Just what was needed for infertility treatment. She took quick measures which help save our baby at 5 weeks. Her kindness is like holding your hand. She's gentle and slow. I couldn't rave more
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
Don't make plans. It's a roller coaster and just hang on for the ride
Describe the protocols Mary Hinckley used in your cycles at Reproductive Science Center and their degree of success.
We did egg retrieval so used injections then did progesterone oil shots for after successfull pregnancy for 12 weeks
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
Medication was mostly out of pocket of $5k+ For the transfer and retrieval was close to $5k. All in all we probably spent around $10k
Describe Mary Hinckley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
She encouraged single transfer. That it was safer for baby and patient.
10
Doctor
Mary Hinckley
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
5 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Dr Weckstein [at Reproductive Science Center] adjusted my second cycle accordingly and we had success and also were able to freeze 3 day 5 blasts. He was caring and informed....Dr Weckstein cared about us and our situation. Our success was his success....I purchased a 2 fresh unlimited frozen package. Used the first fresh with no success in October 2015. Used the second fresh which resulted in pregnancy in January 2016. The package includes all the blood work and monitoring apts, egg retreival and transfer and freeze costs for 6 months. It was around $23,000. I also paid for ICSI $1750 My meds total for both rounds equaled $5500. Roughly $30,000 total.
+ Read more
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
During treatment, were you treated like a number or a human with Louis Weckstein at Reproductive Science Center?
Dr Weckstein cared about us and our situation. Our success was his success.
How was your experience with Louis Weckstein at Reproductive Science Center?
Dr Weckstein adjusted my second cycle accordingly and we had success and also were able to freeze 3 day 5 blasts. He was caring and informed.
What's one piece of advice would you give a prospective patient of Louis Weckstein at Reproductive Science Center?
Go to him for infertility. He's been in the business over 30 years. He has a ton of knowledge with infertility. Very very smart man.
Describe the protocols Louis Weckstein used in your cycles at Reproductive Science Center and their degree of success.
Can't remember the first protocol but I had 10 eggs and none fertilized. The second go around I did a micro dose Lupron protocol. I had 7 eggs and 6 fertilized. 4 made it to day 5 and were graded exceptionally high.
Describe the costs associated with your care under Louis Weckstein at Reproductive Science Center.
I purchased a 2 fresh unlimited frozen package. Used the first fresh with no success in October 2015. Used the second fresh which resulted in pregnancy in January 2016. The package includes all the blood work and monitoring apts, egg retreival and transfer and freeze costs for 6 months. It was around $23,000. I also paid for ICSI $1750 My meds total for both rounds equaled $5500. Roughly $30,000 total.
10
Doctor
Louis Weckstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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0
Age
41
Treated
2015
Success with this Doc
No
Treatment
2 IUI, 2 IVF
Diagnosis
0
The nurse ("case manager") was horrible. Terrible, inconsistent, and at times inaccurate information.
+ Read more
Age
41
Treated
2015
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
0
During treatment, were you treated like a number or a human with Susan Willman at Reproductive Science Center?
I think the practice has really gotten away from Dr Willman. I have to assume that she originally had a more personal approach. Now, you almost never see the doctor - just a rotation of techs. They never take the time to really understand your body, but instead go purely on your numbers. In my case, where all the numbers look good, this meant that Dr Willman was incredibly overly optimistic. After two failed retrievals, she immediately jumped to donor eggs despite the fact I had explicitly said I was not ready to go there on several occasions.
Describe your experience with your nurse at Reproductive Science Center.
The nurse ("case manager") was horrible. Terrible, inconsistent, and at times inaccurate information. Worse, when I raised my concerns with Dr Willman and asked for a different nurse, she was very reluctant to enable this - despite agreeing that the nurse had made mistakes.
What specific things went wrong at Reproductive Science Center?
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
How was your experience with Susan Willman at Reproductive Science Center?
Please see my earlier comments.
What's one piece of advice would you give a prospective patient of Susan Willman at Reproductive Science Center?
Get a second opinion
0
Doctor
Susan Willman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Reproductive Science Center
Orinda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
35
Treated
2012
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Uterine Fibroids, Unexplained
9
The front office staff [at RSC-San Ramon] was often disorganized and not very polite, but I think that's often the case in medical clinics as this is not the first time I have experienced this. Wait times were often long....We used ICSI, which was an additional cost, but worth it to give us the best chances. One round is so expensive, we wanted the best chance of success. We didn't end up with any embryos to freeze..... The nurses were nice, but often there was a lot of waiting. I remember the front office staff being very disorganized.
+ Read more
Age
35
Treated
2012
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Engineer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Uterine Fibroids, Unexplained
9
Describe your experience with Reproductive Science Center.
The front office staff was often disorganized and not very polite, but I think that's often the case in medical clinics as this is not the first time I have experienced this. Wait times were often long.
During treatment, were you treated like a number or a human with Louis Weckstein at Reproductive Science Center?
He was very nice and gave us honest opinions.
Describe your experience with the nursing staff.
The nurses were nice, but often there was a lot of waiting. I remember the front office staff being very disorganized.
How was your experience with Louis Weckstein at Reproductive Science Center?
This clinic uses a team, so while you might not always see your assigned doctor, they are all excellent. We saw 3 doctors and many nurses throughout our 1 cycle of IVF, which resulted in a twin pregnancy & twin birth- so we're very happy at the success resulting from this clinic.
What's one piece of advice would you give a prospective patient of Louis Weckstein at Reproductive Science Center?
Be patient with the treatment cycle, and go early in age. You have better chances in your 30's than you do older.
Describe the protocols Louis Weckstein used in your cycles at Reproductive Science Center and their degree of success.
We used ICSI, which was an additional cost, but worth it to give us the best chances. One round is so expensive, we wanted the best chance of success. We didn't end up with any embryos to freeze.
Describe the costs associated with your care under Louis Weckstein at Reproductive Science Center.
$9,000
Describe Louis Weckstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
The clinic strongly recommends transfer of 2 embryos, and I was told it was a 50% chance that I would be pregnant. It worked and I had twins.
9
Doctor
Louis Weckstein
Communication
Compassion
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Science Center
San Ramon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40 - 41
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
10
Streamlined treatment. They [Repro Science Center - San Ramon] know what they are doing and do it well. I felt like everyone was invested in my treatment--from the phlebotomist to the financial counselors. They each did their job well! They all understood the burden of infertility.... They [nurses] are on top of everything, work together well, and very compassionate. I felt very comfortable with all of them.
+ Read more
Age
40 - 41
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Reproductive Science Center.
Streamlined treatment. They know what they are doing and do it well. I felt like everyone was invested in my treatment--from the phlebotomist to the financial counselors. They each did their job well! They all understood the burden of infertility.
Describe your experience with the nursing staff.
They are on top of everything, work together well, and very compassionate. I felt very comfortable with all of them.
How was your experience with Louis Weckstein at Reproductive Science Center?
He has a lot of experience. He is very honest, but compassionate at the same time. He doesn't work every day, so I did see other doctors. They were also very kind and knowledgeable. Overall, the doctors seem to be the best you can get. Tons of experience, very supportive, and always patient.
What's one piece of advice would you give a prospective patient of Louis Weckstein at Reproductive Science Center?
Be patient. He knows what he is doing!
Describe the costs associated with your care under Louis Weckstein at Reproductive Science Center.
$3000 Insurance covered most
10
Doctor
Louis Weckstein
Communication