NYU Langone Reproductive Specialists of New York
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Brooklyn
16 Court Street
Brooklyn, NY 11241
(718) 935-9766
Mineola
200 Old Country Rd
Mineola, NY 11501
(516) 739-2100
Stony Brook
2500 Nesconset Hwy
Stony Brook, NY 11790
(631) 246-9100
West Islip
1111 Montauk Hwy
West Islip, NY 11795
(631) 482-9020
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61 assessments
9
9
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Tubal Blockage
9
9
She [Dr. Mary Bray] is not against doing two embryos (although she makes it clear she prefers one) and allows the couple to choose a single or double embryo transfer...She is willing to schedule around my work (I'm a teacher), my husband (who travels a lot), and saw me as many times as I requested during my IVF monitoring...knows me. I walk in and she is ready to talk about me, my questions, my stats, my possibilities.
She [nurse at Reproductive Specialists of New York] is really blunt and can sometimes seem cold but when you need her to be there and supportive for you she shows up emotionally. She has calmed me down and encouraged me on numerous occasions when I needed a little extra attention...You feel like a human not a number. Every once in a while, you can have to wait a long time (because it is a smaller office) but usually it is in and out for monitoring.
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Tubal Blockage
9
9
How was your experience with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Dr. Bray is a very experienced and passionate doctor. She has been around the fertility scene for a long time and knows a lot about...well everything from insurance to OBGYNs. She does have a very distinctive mannerism (which for me worked great) - she is blunt, likes to talk about statistics/studies/insurance and does not give a "oh, you'll have a baby!" talk. What she does really well is give you facts and science and then makes an educated guess about what will statistically happen. After all my diagnostic testing was done as well as the SA on my husband she looked at everything and told us our next steps, how likely they were to be successful, etc. She was also attentive to my needs outside of fertility (such as a running injury that was making PIO injections really painful -she found an alternative). Overall, I have really appreciated Dr. Bray's honesty and outlook. Also, because it is an outshoot office of the main Long Island (Mineola) clinic, there is a smaller and more family feel. Any time during my IVF monitoring that I wanted to see Dr. Bray I did. That means a lot to me.
What's one piece of advice would you give a prospective patient of Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Don't worry if she seems to get distracted by insurance policies - she has your back and knows your case. She'll also complain a LOT about the computer system but in the end she is kind, caring, and very good.
During treatment, were you treated like a number or a human with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Dr. Bray knows me. I walk in and she is ready to talk about me, my questions, my stats, my possibilities. She is blunt - which I so appreciate. I cannot handle false hope. Instead she says, "here are the stats about where you are and where you might go". She is willing to schedule around my work (I'm a teacher), my husband (who travels a lot), and saw me as many times as I requested during my IVF monitoring.
Describe the protocols Mary Bray (retired) used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
First we did a diagnostic testing cycle. Then three cycles of clomid/timing. Since our biggest problem is male factor, her rationale for clomid/timing was if we have 2-3 eggs rather than 1 there is a better chance of a sperm getting to something. Then we did three IUIs with clomid. Then we moved onto IVF with ICSI. We had to do a freeze all cycle because our embryos were sluggish and not ready by day 5. In the end this was good because I was close to OHSS and it allowed my hormones and ovaries a chance to cool off a bit. We did a FET in my next cycle (I had some uterine lining trouble so she switched my estradiol from oral to vaginal and that did the trick!). I was also having a lot of pain with my PIO injections due to a running injury. That FET turned out unsuccessful. We took a two month break and went into our next FET. She allowed me to do a natural cycle (I really wanted to try to go with my body's natural rhythm). I ran back into the uterine lining problems so she easily switched me post-ovulation to doing medicine. She switched my progesterone to vaginal suppositories to avoid the pain of the PIO on my injured hip and that helped a lot! She had be do Estradiol vaginally again and that with the progesterone got my lining nice and thick. We transferred one embryo (our last) and we got pregnant. It split into identical twins but very late (around 6 weeks) and something must have gone wrong with the split because both babies stopped growing and we miscarried. Dr. Bray was so kind and supportive and gave me a choice about going into a new cycle or taking a break. I decided to take a break and just try naturally. So, 6 months later I'm back with her and ready for a new IVF round.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena)
Elena is GOOD at her job. She is sort of the team captain on the ground and is in charge of all medication ordering, patient coordinating, calls, etc. She is really blunt and can sometimes seem cold but when you need her to be there and supportive for you she shows up emotionally. She has calmed me down and encouraged me on numerous occasions when I needed a little extra attention. But usually it's business as usual (which has a nice predictability).
Describe your experience with NYU Langone Reproductive Specialists of New York.
This clinic is a smaller office of the main office in Mineola, Long Island. They do most things here (IUI, ultrasounds, sonogram, saline sonogram, uterine biopsy, sperm analysis, blood work). They do not do IVF egg retrieval or frozen embryo transfer. Because it's a smaller office you see the same folks each time you visit and they know you and remember you. You feel like a human not a number. Every once in a while, you can have to wait a long time (because it is a smaller office) but usually it is in and out for monitoring.
Describe the costs associated with your care under Mary Bray (retired) at NYU Langone Reproductive Specialists of New York.
I have insurance coverage so I have a 30$ copay for all monitoring/doctor's appointments. Dr. Bray also knew about some frustrating aspects of my coverage and helped me work it out ahead of time to take the most of my coverage. Without her knowing about these things I would have lost a lot of coverage.
Describe Mary Bray (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
She is totally in support of eSET for women under 35 who have good egg quality and who either have funds to pay for multiple transfers or who have insurance. She is not against doing two embryos (although she makes it clear she prefers one) and allows the couple to choose a single or double embryo transfer. She goes through all the statistics of a single embryo vs. double embryo getting you pregnant, getting you a singleton or a twin pregnancy.
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7
7
Age
34
Treated
2019
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Unexplained
7
7
We saw Dr. Goudas for our consultation, after that we saw him I believe 1 other time. Different Dr.s are in the office in different days so it's hard to see the Dr when everything is time sensitive. That aspect I wasn't happy about bc each Dr wasn't always fully aware of what the other Dr. had said last appointment....We did 1 month of timed intercourse as they followed my cycle. They followed my cycle from day 3, and then followed up with blood tests and vaginal ultrasounds until ovulation was confirmed
The nursing staff [at NYU Langone Repro Specialists] were the heart of this practice. They spent more time with me answering my questions then anyone else. They were very patient and understanding. They offered outside help when needed.... This office is small and Abit out if date looking. The dr.s offices are bare since they are shared with multiple Dr.s. The Soni rooms are very clean, along with where they draw your blood. Overall it's a clean office that has what you need for quick visits.
Age
34
Treated
2019
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Unexplained
7
7
How was your experience with Vasilios Goudas at NYU Langone Reproductive Specialists of New York?
We saw Dr. Goudas for our consultation, after that we saw him I believe 1 other time. Different Dr.s are in the office in different days so it's hard to see the Dr when everything is time sensitive. That aspect I wasn't happy about bc each Dr wasn't always fully aware of what the other Dr. had said last appointment.
The administration side of this office is a bit of a problem. Getting someone on the phone to make an appointment could take an hour. I spoke with billing extensively, and yet was still given the wrong info about insurance and ended up with a big bill.
The nurses there are amazing, they took their time and answered every question about every Sono and anything else. They really went above and beyond. I did like the Dr.s in the group that we saw, all of them did take time to go over things. But they need to communicate more since the same Dr.s are not always in the office.
What's one piece of advice would you give a prospective patient of Vasilios Goudas at NYU Langone Reproductive Specialists of New York?
Be prepared to meet with every Dr in the office! And to possibly wait a bit to get a receptionist on the phone
During treatment, were you treated like a number or a human with Vasilios Goudas at NYU Langone Reproductive Specialists of New York?
Each appointment the Dr in the office would sit down with us and explain blood work results, what is the next steps etc. The office would call with results or email if they didn't get in touch with us. Appointments were always easy to come by.
Describe the protocols Vasilios Goudas used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
We did 1 month of timed intercourse as they followed my cycle. They followed my cycle from day 3, and then followed up with blood tests and vaginal ultrasounds until ovulation was confirmed with a blood test.
The following month we start with Clomid, starting with a day 3 blood test, then vaginal ultrasound to check where I was in my cycle along with more blood work. Next it was vaginal ultrasounds and blood work every other day for almost 2 weeks. Once I had high on on ovulation test, it was intercourse every other day, while still having the blood work and ultrasound. Once I had a peak ovulation test, a blood test was done to confirm, a long with a trigger shot. After that we waited 2 weeks to have a pregnancy blood test. I had start spotting 2 days prior so we were not expecting a positive test. The office called a few hours later that day to confirm it was negitive. The Dr recommend we do another round of the Clomid but bc of not knowing if I blockage in my tubes, we didn't think moving forward was the best idea since insurance would not cover anything and IVF seem like our best and likely option.
Describe your experience with the nursing staff.
The nursing staff were the heart of this practice. They spent more time with me answering my questions then anyone else. They were very patient and understanding. They offered outside help when needed.
Describe your experience with NYU Langone Reproductive Specialists of New York.
This office is small and Abit out if date looking. The dr.s offices are bare since they are shared with multiple Dr.s. The Soni rooms are very clean, along with where they draw your blood. Overall it's a clean office that has what you need for quick visits.
Describe the costs associated with your care under Vasilios Goudas at NYU Langone Reproductive Specialists of New York.
Since their financial coordinator was incorrect in her information about my insurance, we are responsible for everything, about $7,000.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Provided conflicting information
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10
9
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Poor Egg Quality
10
9
Dr. Dondik is very kind and takes her time to explain everything to me and answer all of my questions. I do a lot of research and bring ideas and concerns to the table based on my research. She never feels threatened or annoyed by this. Rather, she engages me on my ideas or concerns, and walks me through her recommendations and shares research as to why she recommends specific things. I have had four transfers and so far four miscarriages.
My clinic is the smaller offshoot office which means it is generally the same staff each and every visit. I love this about the RSNY Brooklyn office. It feels like a family.... They get me appointments ASAP and always help me book them in the early mornings so I can make it to my school and classroom on time. Because it is so small, sometimes it can run very behind (especially if the usual nurse or doctor is away). Other than that, it is always a wonderful experience.
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Poor Egg Quality
10
9
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr. Dondik does a good job at looking at the individual rather than throw you into a routine because that is how it is usually done. For example, I make excellent progesterone. I make it each month and don't need help making it or keeping it elevated. Because of this, Dr. Dondik suggested I do a cycle without synthetic progesterone at all. I felt confident in this decision because it not only addressed my need but also allowed me to take a more "natural" path (as natural as IVF and FET can get, anyway). Dr. Dondik is also very understanding and considerate. She talks through options with me based on her recommendations and also what I can do realistically financially. She is kind and compassionate. For example, because I suffer from recurrent miscarriage she comes into every OB ultrasound so that she can tell me right away if there is a problem. I appreciate this because there isn't a pause where the ultrasound tech has to go get her. Dr. Dondik is also supportive during difficult times (like my miscarriages). I was having a lot of pain and was struggling to cope with it. She walked me through different pain management plans and let me choose the one that sounded the best for me personally. I do wish Dr. Dondik did all of my procedures (such as egg retrieval and FET). However, my clinic is set up so that doctors take turns rotating on the OR and it depends on which day you need for which doctor you get.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Don't be afraid to advocate for yourself with challenging questions, ideas, or concerns. Also, don't be afraid to show your emotions. Dr. Dondik is capable and handles it all with grace and care.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr. Dondik is very kind and takes her time to explain everything to me and answer all of my questions. I do a lot of research and bring ideas and concerns to the table based on my research. She never feels threatened or annoyed by this. Rather, she engages me on my ideas or concerns, and walks me through her recommendations and shares research as to why she recommends specific things. I have had four transfers and so far four miscarriages. When she diagnosed me with the last miscarriage, she actually got a little bit teary herself. It showed me that she really cares for me as a woman who is struggling - not just as a name on a chart or as a statistic. Also, during my egg retrieval cycle, there was some frustrating news that came up with my blood work. Dr. Dondik took the time to call me herself and make sure I understood what it meant and my next steps. I felt very respected and seen.
Describe the protocols Yelena Dondik used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Dr. Dondik had be doing an agonist protocol. It started with birth control for about two weeks. Then I started injections of Gonal-F and Menopur. In my previous cycle, my estrogen level got too high too fast so she started me on a much lower dose. This helped with my estrogen. Over the course of 13 days my doses increased slightly. On my last day of stims, my estrogen jumped from about 2000 to 5500 overnight. She called to tell me that with estrogen that high before a trigger and retrieval, I was at serious risk for OHSS and that we would move this cycle to a freeze all. I appreciated her being so upfront with me so I could prepare myself for a freeze all. Dr. Dondik had be trigger with lupron to help avoid the estrogen spike that would come with an hcg trigger. On the day of retrieval I had 21 eggs retrieved, 17 mature, and ended up with four 5 day blastocysts. One was "good" and the other three were "fair".
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena )
Elena is calm, caring, and extremely efficient. At first, she can come off as a little cold and distant. However, when you need her to be there for you she is as warm, kind, and caring as possible. She is supportive of schedules (I am an educator and need early appointments and she does that whenever possible and explains to me when she can't and why). She knows me and my history and is extremely delicate with beta hcg results. She is also good at answering my many questions, calls me back (or sends a portal message) within 24 hours (but almost always the same day), and never minds me taking care of my needs (whatever they may be). I trust her with my information, my medicine, and my treatments whole heartedly.
Describe your experience with NYU Langone Reproductive Specialists of New York.
My clinic is the smaller offshoot office which means it is generally the same staff each and every visit. I love this about the RSNY Brooklyn office. It feels like a family. Everyone knows me, that I am a teacher, my history of pregnancy loss, my husband, etc. They know this and are considerate and kind. They get me appointments ASAP and always help me book them in the early mornings so I can make it to my school and classroom on time. Because it is so small, sometimes it can run very behind (especially if the usual nurse or doctor is away). Other than that, it is always a wonderful experience.
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
I have insurance that covers monitoring appointments, some tests (not PGT or sperm fragmentation), and two retrievals (but not transfers). So out of pocket costs for me in total is around 14,000$. This includes diagnostic cycles, three IUI, two retrievals, embryo/embryologists costs (including insemination, freezing, storage), and four transfers.
Describe Yelena Dondik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
Dr. Dondik recommends one embryo if they are tested and test normal. However, in my two cycles I did not do PGT testing becuase my insurance didn't cover it. My first transfer with her I did one embryo. It resulted in a chemical pregnancy. In my second transfer I transferred two untested embryo. It resulted in a singleton pregnancy that miscarried at around 7 weeks (but it wasn't viable from the first scan at 5 weeks).
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10
10
Age
34
Treated
2019
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
—
10
10
The doctor [Dr. Rani Fritz] made himself available at any possible time, he explained things to me extremely clearly and repeatedly if necessary, he was patient and kind and thoughtful and he truly went above and beyond, reaching out if I didn't touch base, making sure the staff took care of everything and all of my needs. Really a fantastic experience in every way...When a genetic marker did come up he really pushed us speaking with the experts in that field in order to make a fully informed decision as we moved forward. Finally, he clearly laid our our options and the pros and cons every single time so that we could make the decision that we were comfortable with - for instance we were more comfortable doing IUI without medication at first because the medication increases chances of multiples and it was
The hours [at NYU Langone Reproductive Specialists of New York] were very morning based. They have great hours for before work as they open up as early as 6:40 am. Afternoons were trickier, as are sonograms as the doctors don't come in until 8am so they cant take you before then...They [nurses] honestly knew me and were friendly and helpful every visit. Reaching out outside of appointments, making themselves and any information I needed available.
Age
34
Treated
2019
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
—
10
10
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
As I already described, Dr. Fritz was professional as well as compassionate. His bedside manner left me feeling comfortable and confident. He was informative and patient, laid out all the options every time, was forthcoming with his opinion based on experience as well as the statistics. He made this trying experience as positive as it could possibly be and really went above and beyond as not only a doctor but a caring person.
What's one piece of advice would you give a prospective patient of Rani Fritz at NYU Langone Reproductive Specialists of New York?
He's the best, you are in good hands!
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
The doctor made himself available at any possible time, he explained things to me extremely clearly and repeatedly if necessary, he was patient and kind and thoughtful and he truly went above and beyond, reaching out if I didn't touch base, making sure the staff took care of everything and all of my needs. Really a fantastic experience in every way.
Describe the protocols Rani Fritz used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
We did a lot of tests to make sure we have a full picture of my reproductive situation as well as my husbands, including an HSG test, a fully updated genetic battery, a sperm test, and others I can't recall. We tried monitored planned natural intercourse, IUI cycles alone, and IUI with Femera. My situation was tricky as I have only one Fallopian tube and the doctor repeated all of our options including just being patient as my situation was going to make it just that much more challenging naturally. He helped me keep my wits and not get quite so anxious considering my circumstances. When a genetic marker did come up he really pushed us speaking with the experts in that field in order to make a fully informed decision as we moved forward. Finally, he clearly laid our our options and the pros and cons every single time so that we could make the decision that we were comfortable with - for instance we were more comfortable doing IUI without medication at first because the medication increases chances of multiples and it was fully our decision when we decided to use medication to increase the odds with my single fallopian tube situation. We discussed IVF but he was comfortable with us continuing IUI as the genetic counselors were supportive and with the understanding that my single fallopian tube might be a delay in itself. He just really laid out all the options and considered every angle with us every single month so we could come up with the best solution which made my husband and I the most comfortable.
Describe your experience with the nursing staff.
They honestly knew me and were friendly and helpful every visit. Reaching out outside of appointments, making themselves and any information I needed available.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The hours were very morning based. They have great hours for before work as they open up as early as 6:40 am. Afternoons were trickier, as are sonograms as the doctors don't come in until 8am so they cant take you before then.
Describe the costs associated with your care under Rani Fritz at NYU Langone Reproductive Specialists of New York.
My treatment was completely covered by my health insurance.
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0
8
Age
39 - 40
Treated
2017 - 2018
Success with this Doc
No
Treatment
9 IUI
Diagnosis
Unexplained
0
8
I rarely saw Dr. Trivax ... When I told him I would like to have more information because I felt like I was getting misinformation on the internet, specifically I had a question about cervical mucus, he said to me, " you're the kind of patient that if we could remove your head from your body, you'd be pregnant in no time." ... When I finally had the HSG, it showed one partially blocked tube but he had never even checked this.
We had critical problems with billing. They assured us that IVF was completely covered by our insurance. This was incorrect. ... the place [Reproductive Specialists of NY] pretty much runs like clockwork and helps you to miss less work. The nursing staff is always very professional. I appreciate that they are not touchy feely; it's a group of strong women who never honey me but help me keep it together. The only bad experiences I've had is when they have to sub someone in from the Long Island office.
Age
39 - 40
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
9 IUI
Diagnosis
Unexplained
0
8
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax is very positive. He asked who I would like to deliver my baby with in our first meeting, which might be comforting for some women but was very odd to me. His manner is to focus on the quick and positive outcome of a baby. Very little information was given to me about my diagnosis and so I often turned to the internet. When I told him I would like to have more information because I felt like I was getting misinformation on the internet, specifically I had a question about cervical mucus, he said to me, " you're the kind of patient that if we could remove your head from your body, you'd be pregnant in no time." As a result, I was embarrasses and blamed my inability to get pregnant on overthinking. He asked me to leave things to the experts and not worry about it. After 2 medicated cycles and 5 IUIs, my acupuncturist asked if he had ever ordered an HSG test for me. He had not. I had to demand one. When I finally had the HSG, it showed one partially blocked tube but he had never even checked this. This was the moment that I realized that he was actually not being thorough and that I really began to doubt what was going on and the choices I had made for my care in this overwhelming situation.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Advocate for yourself and go with your gut. Make sure to find out what tests you need. A positive attitude is helpful but science is even more helpful.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I rarely saw Dr. Trivax but when I did, he didn't talk specifically about my case but about how I would be pregnant in no time. I mainly saw the nurse and other staff. When I did have the opportunity to ask questions, he was not forthright with explanations and asked me to leave it to the experts.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I wasn't really provided a rationale. He told my husband and myself that our infertility was unexplained when, in fact, I have diminished ovarian reserve. So we started with medicated cycles and then moved on to IUIs since that was what our insurance covered. When he left the practice, he told me that my eggs are too hard for the sperm to penetrate. However, since I have never had an IVF procedure, this was entirely speculative.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena)
The nurse who runs the show is Elena and she is direct but kind. I have confidence in her. Merle does ultrasounds and is the reason I stayed even when I started having doubts because she is a charming and professional person who makes a very invasive experience one that I can handle. Laverne is the nurse who takes blood and is always nice to chat to. She always manages to get my blood despite my small veins. This team kept me at the clinic because they do the lion's share of the work and I knew I was lucky to have them.
Describe your experience with NYU Langone Reproductive Specialists of New York.
They have babies everywhere in here: the magazines, advertisements, etc. I wish it was a better environment in the waiting room, bu those waiting rooms are treacherous places. However, the place pretty much runs like clockwork and helps you to miss less work. The nursing staff is always very professional. I appreciate that they are not touchy feely; it's a group of strong women who never honey me but help me keep it together. The only bad experiences I've had is when they have to sub someone in from the Long Island office.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
Our insurance, because of NY State mandate, covered most of our expenses.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Provided conflicting information
- Failed to convey critical information
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9
10
Age
29
Treated
2018
Success with this Doc
?
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
9
10
Dr. Sung recommended one embryo being transferred since my chance of twins were so high. I requested two be transferred and after evaluating my health, she said it was fine. Currently 7wks with two!... I loved her demeanor and her optimism...No matter how busy they were, Dr. Sung always gave us the time that we needed. She was very upfront about every step of the process. Despite my pessimism, she was always upbeat and optimistic while also being realistic and explaining what may or may not happen.
They {Reproductive Specialists of New York] are very busy all the time. However, all of the employees are kind and helpful and many went out of their way to offer me support. The facility itself is fairly large and very comfortable. There was a lot of waiting involved for each visit because of the volume of patients, but I always felt well taken care of. Everyone there genuinely seems to care about your well being.
Age
29
Treated
2018
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
9
10
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
Dr. Sung has a cheery personality and lots of optimism. She was always upfront with everything and explained every step along the way. She always provided information to back up what she said. She answered every question I ever had and I always felt more confident after speaking with her. She gave us enough time with her, no matter how busy the office was. Highly recommend her!!
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
Ask her anything you want. She will answer everything!
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
No matter how busy they were, Dr. Sung always gave us the time that we needed. She was very upfront about every step of the process. Despite my pessimism, she was always upbeat and optimistic while also being realistic and explaining what may or may not happen. She answered every question I ever had and never made me feel bad about anything I ever said. I loved her demeanor and her optimism.
Describe your experience with the nursing staff.
The nurses at Reproductive Specialists were sweet and kind. They seemed like they genuinely cared for every visit I was there. I was often anxious and they would always be positive and optimistic which made me feel a lot better. They never seem to get tired despite their long hours. I’m constantly impressed with them and their ability to keep a room full of worried women calm and relatively happy. It’s really a testament to these nurses that the facility runs so smoothly and efficiently.
Describe your experience with NYU Langone Reproductive Specialists of New York.
They are very busy all the time. However, all of the employees are kind and helpful and many went out of their way to offer me support. The facility itself is fairly large and very comfortable. There was a lot of waiting involved for each visit because of the volume of patients, but I always felt well taken care of. Everyone there genuinely seems to care about your well being.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
Standard ivf costs.
Describe Linda Sung's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
I’m young and the embryos that they got were supposedly very good. Dr. Sung recommended one embryo being transferred since my chance of twins were so high. I requested two be transferred and after evaluating my health, she said it was fine. Currently 7wks with two!
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7
7
Age
34
Treated
2018
Success with this Doc
6 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
7
7
He [Dr. Stelling] spoke quickly and it was hard to catch everything he said at times, but he was willing to answer questions and review information. He was not the doctor who performed the actual retrieval, and I would have preferred knowing this further in advance rather than just before the retrieval. I appreciated that he was honest when assessing the results and acknowledged that it was not what he had expected when going into the retrieval.
The clinic [Long Island IVF] can be very busy. Most often I had a minimal waiting time but a few times it was upwards of 30 minutes. Overall, the staff was the best part of this clinic. The nurses remember very patient and show great empathy. I felt like I mattered.... They took time to answer questions and return calls. I felt very comfortable asking for help and speaking to them about the process.... In the beginning I had great difficulty getting the initial blood work I needed.
Age
34
Treated
2018
Success with this Doc
6 Eggs Frozen
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
7
7
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
He spoke quickly and it was hard to catch everything he said at times, but he was willing to answer questions and review information. He was not the doctor who performed the actual retrieval, and I would have preferred knowing this further in advance rather than just before the retrieval. I appreciated that he was honest when assessing the results and acknowledged that it was not what he had expected when going into the retrieval.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
Ask as many questions as you need to. He is patient and knows he speaks quickly so he is very willing to review information or clarify something he already covered.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
Although he spoke quickly, he took time to answer questions and had a decent bedside manner. He was honest when going over the results and I didn’t feel like he was trying to backtrack when the results weren’t as expected. He offered ideas for the second round.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I was prescribed 300 units Follistim and 300 Menopur. I was on the injections for about 13 days because the follicles weren’t reacting as quickly as expected. I ended up with 17 follicles , 13 eggs retrieved, 6 were mature and 6 made it through the freezing process.
Describe your experience with the nursing staff.
Very friendly and approachable. They took time to answer questions and return calls. I felt very comfortable asking for help and speaking to them about the process.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic can be very busy. Most often I had a minimal waiting time but a few times it was upwards of 30 minutes. Overall, the staff was the best part of this clinic. The nurses remember very patient and show great empathy. I felt like I mattered.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
These went smoothly and the office was well run. I was usually seen close to my scheduled time, and except for one instance, there was no more than a 30 minute wait. The visits were quick and efficient.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
It was roughly $4000 (just under) all included, except for medicines and copays. The drugs were separate but were covered by my insurance. Each visit requires my insurance’s copay. Ultimately this was probably about another $450-$500. This price included two months of freezing. After the two months it is $390 for 6 months.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Provided conflicting information
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10
9
Age
29
Treated
2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
10
9
Dr. Trivax treated me like a human and not a number like so many other doctors do. He is caring and compassionate. He listens to all of my concerns and answers my many questions questions thoroughly...After 4 failed IUI cycles, and since our insurance covers IVF he recommended moving onto the next step (IVF). He gave us different scenarios and would say “if it was me this is what I would do” I was very emotional during the entire IVF process and he took the time to reassure and comfort me.
I have gone to the West Islip, Mineola and Stony Brook offices [of Reproductive Specialists of New York]. The nurses at the Stony Brook and West Islip office were absolutely amazing!! They get to know you by name and are really compassionate. I am never hesitant to ask them my 100 questions or ask them to go over my meds one more time. They make the negative beta test calls and they do them so well. They are always so positive even after multiple failed cycles. The Mineola nurses are very busy (Mineola is the main hub). I always felt rushed and the nurses didn’t always want to answer all of my questions.
Age
29
Treated
2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
10
9
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
After 4 failed IUI cycles, and since our insurance covers IVF he recommended moving onto the next step (IVF). He gave us different scenarios and would say “if it was me this is what I would do” I was very emotional during the entire IVF process and he took the time to reassure and comfort me.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax treated me like a human and not a number like so many other doctors do. He is caring and compassionate. He listens to all of my concerns and answers my many questions questions thoroughly.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
For IVF he wanted to go with a low dose of stims to avoid overstimulation. He predicted I would make 20 eggs and he was right! I ended up with 14 mature eggs and did not overstimulate.
Describe your experience with the nursing staff.
I have gone to the West Islip, Mineola and Stony Brook offices. The nurses at the Stony Brook and West Islip office were absolutely amazing!! They get to know you by name and are really compassionate. I am never hesitant to ask them my 100 questions or ask them to go over my meds one more time. They make the negative beta test calls and they do them so well. They are always so positive even after multiple failed cycles.
The Mineola nurses are very busy (Mineola is the main hub). I always felt rushed and the nurses didn’t always want to answer all of my questions.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Monitoring appts are 6:30am-10:00am. Try and get the 6:30 if you can, otherwise you will most likely wait awhile. Over the winter the clinic was not as busy and I was able to get in and out within 40 minutes. Since school is out of session I have waited up to an hour for my appt. Dr. Stelling has recently left the practice and the staff did not inform any of his patients which caused a lot of stress.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
Once we met our $300 deductible we had almost 100% coverage for IUIs, IVF and meds. The insurance didn’t cover anesthesia ($900) and cyro (freezing, $1300 and then $650 2x a year for storage).
Describe Bradley Trivax's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
He recommends a single embryo transfer, but we could convince him to do 2 embryos.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost paperwork
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8
9
Age
25 - 27
Treated
2016 - 2018
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Unexplained
8
9
I think Dr. Trivax is a wonderful doctor. I think he really wants to help patients and make a difference. The clinic is big and there are a lot of patients that go, so I don’t always get to see him but when I do I feel like he is really on our side.... We first did IUI with femara. I am young and ovulate on my own as far as we know so he didn’t want to use any extreme medications so we started slow and as iui 1 didn’t work he adjusted my meds and went up with them.
This is a very busy clinic [Repro Specialists of Ny] with lots of patients, but they do a really good job at not making it feel that way. You only know that because the waiting rooms sometimes are pretty full. They use an electronic system now that updates your labs, appointments, and notes all online or on the app and it’s great that you can see all the stuff. I would always forget everything the doctor or sono tech or nurse would say with all the numbers and stuff and the app lets me see them myself.
Age
25 - 27
Treated
2016 - 2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Unexplained
8
9
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I think Dr. Trivax is a wonderful doctor. I think he really wants to help patients and make a difference. The clinic is big and there are a lot of patients that go, so I don’t always get to see him but when I do I feel like he is really on our side. At our consult to decide what to do next he said we will do things at whatever pace we feel comfortable with is how we will proceed. A baby is the ultimate goal, not just being pregnant, but being a mother is what is important and I will do anything I have to do to do that, and Dr. Trivax said we will make that possible.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Understand that you may not see Dr. Trivax at every appointment, as he also works at another facility, but you will know what’s going on. At our first consult he gave me his email and said if I ever had a problem to email him.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
There are a lot of people that go to this clinic so it is hard to not feel like a number at some point just because this is so stressful and heartbreaking. However, Dr. Trivax tried to make you feel like you are important too.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
We first did IUI with femara. I am young and ovulate on my own as far as we know so he didn’t want to use any extreme medications so we started slow and as iui 1 didn’t work he adjusted my meds and went up with them. We did Hcg triggers for each iui after using ovulation predictor kits before. Also blood work and sono was used to confirm ovulation and then we would trigger and come in for iui 36 hours after. The 4th iui we did my lining was not thickening so he adjusted and put me on estrogen supplements and my lining did thicken enough for our iui.
Describe your experience with the nursing staff.
They are very helpful and understanding of this process. They see a lot of these patients every day or every other day and these peoples’ very tough days and they try and make a connection with them.
Describe your experience with NYU Langone Reproductive Specialists of New York.
This is a very busy clinic with lots of patients, but they do a really good job at not making it feel that way. You only know that because the waiting rooms sometimes are pretty full. They use an electronic system now that updates your labs, appointments, and notes all online or on the app and it’s great that you can see all the stuff. I would always forget everything the doctor or sono tech or nurse would say with all the numbers and stuff and the app lets me see them myself. And knowledge helps you be a better advocate for yourself.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
Our first three IUIs were covered under a global fee of $995 which is some of the cheaper rates for IUI. We are self pay so everything (including meds) are out of pocket. The rate now is $1250 for the IUI. We went to another Dr to get a second opinion and an IUI was $2400! And I was so upset.
Describe Bradley Trivax's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
We have not discussed this yet because we have not decided to do ivf yet, but I think that is our next step.
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Verified
This patient has provided documentation of treatment at this clinic.
7
6
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
PCOS
7
6
Each time Dr. Trivax was in the office and I had an ultrasound (not just blood work), we met to discuss my treatment... He's incredibly knowledgable and helped me to ovulate (I have PCOS) and instilled confidence I would conceive (but unfortunately had 4 failed IUIs)... it would have been nice to see him more than I did. The RSNY Brooklyn office is convenient to where I live, however it became clear early on that the Mineola office is RSNY's priority. (Dr. Trivax is in Brooklyn maybe a little more than half the week.)
RSNY does like to get patients in and out, but I certainly felt like a human while being treated by RSNY. Each time Dr. Trivax was in the office and I had an ultrasound (not just blood work), we met to discuss my treatment. Elaina (RN) is pretty blunt, but gets the job done thoroughly and effectively...The RSNY Brooklyn office is convenient to where I live, however it became clear early on that the Mineola office is RSNY's priority. (Dr. Trivax is in Brooklyn maybe a little more than half the week.)
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
PCOS
7
6
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I had a great experience with Dr. Trivax and the Brooklyn office overall. He's quite laid back and performs his job in a no BS way, which I appreciated. He's incredibly knowledgable and helped me to ovulate (I have PCOS) and instilled confidence I would conceive (but unfortunately had 4 failed IUIs).
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I have only the best things to say about Dr. Trivax, except it would have been nice to see him more than I did. The RSNY Brooklyn office is convenient to where I live, however it became clear early on that the Mineola office is RSNY's priority. (Dr. Trivax is in Brooklyn maybe a little more than half the week.)
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
RSNY does like to get patients in and out, but I certainly felt like a human while being treated by RSNY. Each time Dr. Trivax was in the office and I had an ultrasound (not just blood work), we met to discuss my treatment. Elaina (RN) is pretty blunt, but gets the job done thoroughly and effectively.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Due to my insurance coverage, Dr. Trivax prescribed Clomid, trigger shot to ovulate and IUI each of the 4 times. (I elected to not do the IUI, but timed intercourse, for one of the 4 times.)
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elana)
Elana definitely is good at her job although she can be somewhat short and abrupt. She's all business and keeps the office moving efficiently.
Describe your experience with NYU Langone Reproductive Specialists of New York.
It's important to know that the Brooklyn office is a satellite location for RSNY with the Long Island locations are the primary focus where most procedures occur. I had to travel to Mineola on Monday morning for an IUI because there was no doctor available for my IUI in Brooklyn and there was always a possibility of needing to go to Mineola for treatment. This increased stress levels considerably.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
My insurance covered 100% of treatment with a $50 copay each visit.
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8
7
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
—
8
7
Dr. Bronson is extremely knowledgeable. However, I do feel that at times he does in fact forget that his patients are individuals dealing with the struggles of infertility. ...When I tried to express my concerns to Dr. Bronson, he usually would respond by saying that I should follow his step by step plan and not jump ahead of myself. As a patient, I do have fears and concerns as well as questions I would like answered. Dr. Bronson is a professional, but I wish that he showed more warmth.
As a patient, you are welcomed by the friendly staff of nurses, however the front desk at the clinic [Repro Specialists of NY] upset me. They fail to inform patients of their coverage. They are unorganized and at times careless. It is upsetting to have to deal with front desk receptionists who don't pay attention and disregard what you ask or say. This also pertains to their finance dept...The finance dept can be rude and lack to give information.
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
—
8
7
How was your experience with Richard Bronson at NYU Langone Reproductive Specialists of New York?
When I tried to express my concerns to Dr. Bronson, he usually would respond by saying that I should follow his step by step plan and not jump ahead of myself. As a patient, I do have fears and concerns as well as questions I would like answered. Dr. Bronson is a professional, but I wish that he showed more warmth.
What's one piece of advice would you give a prospective patient of Richard Bronson at NYU Langone Reproductive Specialists of New York?
He has been in this profession for a long time but don't expect him to sit and listen to you for very long.
During treatment, were you treated like a number or a human with Richard Bronson at NYU Langone Reproductive Specialists of New York?
Dr. Bronson is extremely knowledgeable. However, I do feel that at times he does in fact forget that his patients are individuals dealing with the struggles of infertility. It has been an emotional rollercoaster for my husband and I trying to get pregnant. Not only do couples like ourselves need to deal with infertility, but planning our finances around the costs for treatments like IUI, and IVF when an insurance provider refuses to cover for these treatments becomes upsetting, overwhelming, and stressful. Therefore, as a patient you hope to have a Dr who can be warm & understanding to these issues.
Describe the protocols Richard Bronson used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
He encouraged me to go for 3 IUI tries. I did 1 medicated cycle (Clomid 50mg) without IUI, and 2 medicated cycles (Clomid 100 mg) with IUI. Unfortunately they all resulted in BFN.
Describe your experience with the nursing staff.
Lovely and pleasant group of nurses that are supportive and friendly.
Describe your experience with NYU Langone Reproductive Specialists of New York.
As a patient, you are welcomed by the friendly staff of nurses, however the front desk at the clinic upset me. They fail to inform patients of their coverage. They are unorganized and at times careless. It is upsetting to have to deal with front desk receptionists who don't pay attention and disregard what you ask or say. This also pertains to their finance dept.
Describe the costs associated with your care under Richard Bronson at NYU Langone Reproductive Specialists of New York.
Insurance does not cover therefore it has costed us $3,000 on iui and meds. Now we are saving up for ivf.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost paperwork
- Failed to call with results
- Lost results
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8
8
Age
41 - 43
Treated
2015 - 2017
Success with this Doc
?
Treatment
12 IUI, 3 IVF
Diagnosis
Poor Egg Quality, Unexplained
8
8
Linda Sung is an excellent reproductive endocrinologist. She fully explained all procedures and risks. She was delicately blunt with all results. She always had a plan and options no matter what our results were. She had a terrific bedside manner. We always felt comfortable with her...Our original diagnosis was unexplained fertility. We tried cycles just using blood test to detect ovulation, cycles using clomid without assistance, cycles using clomid with IUI, cycles using fertility injections with IUI, and cycles using fertility injections with IVF.
The clinic [Repro Specialists of NY has moved to a computerized record system within the last year. The positive is now there is an online patient portal which has all your information as long as they diligently input the info. The negative is that the clinic has lost some of its personal touch...There was some human errors with incorrectly scheduled office visits, missed prescriptions, conflicting info from the nurses. Every mishap was remedied in a timely manner even though I had to call emergency numbers on occassion
Age
41 - 43
Treated
2015 - 2017
Success with this Doc
?
Race
Other
Income
—
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
12 IUI, 3 IVF
Diagnosis
Poor Egg Quality, Unexplained
8
8
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
Linda Sung is an excellent reproductive endocrinologist. She fully explained all procedures and risks. She was delicately blunt with all results. She always had a plan and options no matter what our results were. She had a terrific bedside manner. We always felt comfortable with her.
Describe the protocols Linda Sung used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Our original diagnosis was unexplained fertility. We tried cycles just using blood test to detect ovulation, cycles using clomid without assistance, cycles using clomid with IUI, cycles using fertility injections with IUI, and cycles using fertility injections with IVF. We did a total of 12 IUI's and 3 IVF cycles. In the end it was determined, that I have poor egg quality.
Describe your experience with the nursing staff.
During your visits, you didn't always see a doctor but you always saw a nurse. You didn't see the same nurse each time. Usually you saw a different nurse every time. Overall the nurse staff was very nice and compassionate. However I flung the nursing staff didn't always communicate fully each step or what to expect. I learned to be my own advocate and ask multiple questions until I fully understood what was happening. The nurses were always patient and always answered each question but sometimes didn't offer information I expected unless I asked for it.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic has moved to a computerized record system within the last year. The positive is now there is an online patient portal which has all your information as long as they diligently input the info. The negative is that the clinic has lost some of its personal touch. It's a large practice with 3 doctors and it wasn't the most intimate of offices but after using the computers, it lost that personal touch a little bit more.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
Unfortunately my insurance did not cover infertility treatment except for standard lab bloodwork. All procedures, cycles, monitoring, visits were out of pocket. IUI's cost me $995 each for low global monitoring and my IVF cycles averaged about $15,000 each. I believe costs have increased now.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to call in prescriptions to pharmacy
- Lost appointments
- Failed to call with results
- Failed to order appropriate test
- Provided conflicting information
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7
7
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Treatment
13 IUI, Donor Sperm
Diagnosis
—
7
7
Dr Sung really took the time in our consultation appointments to talk with me and go over any concerns or questions I had. She seemed to have a more conservative approach but she was always very nice and caring...Dr Sung started me on chlomit for the first 8 or 9 cycles. One cycle I was switched to a different pill that was similar to chlomit but it was just to see if maybe my body responded to this brand better. After that we switched to injections. Gonal F, medipure & gonerellx. I did HCG injections for all 13 cycles of IUI.
The office [Reproductive Specialists of NY] switched over to this portal system. They are still working out the kinks. I wasn't given lab results and instructions a few times through the system. Also they changed the way you make appointments. You used to be able to call the front desk and make an appointment right away. Now the nurses make the appointments so you have to call and leave a message with the front desk for a nurse to call you back.
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
13 IUI, Donor Sperm
Diagnosis
—
7
7
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
Dr Sung really took the time in our consultation appointments to talk with me and go over any concerns or questions I had. She seemed to have a more conservative approach but she was always very nice and caring.
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
The portal system doesn't always work so make sure you are in top of checking it if you are waiting for instructions.
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
Dr Sung really seemed like she cares about her patients and their desire to have a family. The nurses and the front desk people all were really nice and took the time to learn everyone's names. They all seem to care about the patients
Describe the protocols Linda Sung used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Dr Sung started me on chlomit for the first 8 or 9 cycles. One cycle I was switched to a different pill that was similar to chlomit but it was just to see if maybe my body responded to this brand better. After that we switched to injections. Gonal F, medipure & gonerellx. I did HCG injections for all 13 cycles of IUI.
Describe your experience with the nursing staff.
The nursing staff was very nice. They seemed to care about the patient and really tried to be as helpful as they could be.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The office switched over to this portal system. They are still working out the kinks. I wasn't given lab results and instructions a few times through the system. Also they changed the way you make appointments. You used to be able to call the front desk and make an appointment right away. Now the nurses make the appointments so you have to call and leave a message with the front desk for a nurse to call you back.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
I have Aetna. They wouldn't cover the first 6 IUI cycles because I was using donor sperm. So I had to pay out of pocket the first 6 cycles. The doctors office had a Global payment plan they offered which was just about $1000.00 per cycle. It was helpful. After that, Aetna started to cover the IUI cycles so I only had the copayment. Aetna will not cover any IVF procedures or medications associated with IVF so that will be out of pocket for me. The doctors office does offer a plan to help but it's still very expensive. It will cost about 25k per cycle.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost appointments
- Failed to call with results
- Lost results
- Provided conflicting information
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7
8
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Treatment
13 IUI, Donor Sperm
Diagnosis
—
7
8
Dr Sung really seems like she cares for her patients. She wants to see them succeed on their path and she takes the time to discuss it with you on consultation appointments. I think sometimes she is a little more conservative in her approach but overall I have been very happy with her as my doctor...The first 8 or 9 cycles I was given chlomit. Sometimes the dosages would increase to help produce more follicles. After that I was switched to a different pill but basically the same just to see if my body would react better to it. The last 3 times I did injections of gonal f, gonerellx and medipure. HCG injections I was given fir all cycles
Twice I made appointments in the office [at Reproductive Specialists of New York] but for some reason the appointments were missing from the computer when I confirmed a few days later. I was missing lab results when they switched over to the portal system and instructions on the injection dosages were not sent through the system one time. I had a biopsy done and after leaving messages several times to get the results, I received 2 conflicting information regarding my results
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
13 IUI, Donor Sperm
Diagnosis
—
7
8
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
Dr Sung really seems like she cares for her patients. She wants to see them succeed on their path and she takes the time to discuss it with you on consultation appointments. I think sometimes she is a little more conservative in her approach but overall I have been very happy with her as my doctor.
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
Be your own advocate. If you think there is testing that should be done or at least discussed then push for it
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
On consultation appointments with dr. Sung, I really felt like she cared and wanted to help. The staff has always been friendly. They knew my name and we're always very accommodating to my schedule.
Describe the protocols Linda Sung used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
The first 8 or 9 cycles I was given chlomit. Sometimes the dosages would increase to help produce more follicles. After that I was switched to a different pill but basically the same just to see if my body would react better to it. The last 3 times I did injections of gonal f, gonerellx and medipure. HCG injections I was given fir all cycles
Describe your experience with the nursing staff.
The nurses were very nice and helpful.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The staff and doctors are very nice. They switched over to this portal system which doesn't always work giving your lab results and instructions. Also the front desk is no longer making appointments fir patients. You have to leave a message for a nurse and they will call you back to make an appointment. That part is frustrating.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
I have Aetna and they would not cover the first 6 IUI cycles. The doctors office had a global payment plan of about a $1000.00 per cycle. After the 6 cycles my insurance company covered the additional IUI's. But they will not cover IVF at all. That will have to be all out of pocket cost for me which is really expensive for the procedures, tests and medications.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost appointments
- Failed to call with results
- Lost results
- Provided conflicting information
- Read less
Verified
This patient has provided documentation of treatment at this clinic.
5
7
Age
33 - 41
Treated
2009 - 2017
Success with this Doc
No
Treatment
7 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage, Unexplained
5
7
He [Dr. James Stelling] was always around but sometimes never got back to you with an email or phone call. I inquired about egg donors and never received any info. He was just not a good talker per se. He explained everything but you had to have it repeated because he spoke way too fast...He spoke sincerely to you and straight forward... I wanted to be more aggressive but he was always safe.
[The nurses at Reproductive Specialists of New York are] So loving and helpful. When I didn’t understand they would try to explain things. They always were around and remembered your name. I actually miss the attention they gave...Waiting room could have been more cheerful. Also referrals for support groups and more information for those of us doing things alone. I felt alone during this process. The clinic was nice but once you left you were on your own. When I went to another clinic they didn’t help with getting me my records. I had to pay a lot of money just to get my own records. I was very frustrated.
Age
33 - 41
Treated
2009 - 2017
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
7 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage, Unexplained
5
7
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
He was always around but sometimes never got back to you with an email or phone call. I inquired about egg donors and never received any info. He was just not a good talker per se. He explained everything but you had to have it repeated because he spoke way too fast.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
He is always in the office so seeing him was never a problem. He spoke sincerely to you and straight forward despite talking fast.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
He always spoke too fast. He expressed many options but was hard to comprehend at times. He was though very soft spoken.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I’ve blocked a lot of things after the fact so I don’t remember. I know we tried clomid with IUI. I also know we did GonalF and other drugs with IVF. We also did the birth control pill with hormones after but i don’t remember the protocol. I wanted to be more aggressive but he was always safe.
Describe your experience with the nursing staff.
So loving and helpful. When I didn’t understand they would try to explain things. They always were around and remembered your name. I actually miss the attention they gave.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Waiting room could have been more cheerful. Also referrals for support groups and more information for those of us doing things alone. I felt alone during this process. The clinic was nice but once you left you were on your own. When I went to another clinic they didn’t help with getting me my records. I had to pay a lot of money just to get my own records. I was very frustrated.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
I did run up some bills but I managed. My insurance covered 3 cycles of IVF but only 75% and an indefinite amount of IUI. I still had to pay for blood work and visits but I’m still paying off the debt accumulated because of additional costs and medicine.
Describe James Stelling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
He was open to transfer as many eggs but I just didn’t produce them or they never fertilized.
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10
10
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Unexplained
10
10
He [Dr. Trivax] is kind and warm and funny. He is positive and easy going. I enjoy him as a person and as a doctor he was thorough, knowledgeable and on top of my case. I did 4 IUI's and then one cycle of IVF with him and I am now 3 months pregnant with my first! He was amazing throughout the whole process and I'm so grateful that I stuck with him for the IVF even after failed IUI's...
They [Repro Specialists of NY Brooklyn] are small so they pay more attention, always call you back and are easy to work with overall. I worked with a larger clinic that didn't pay any attention or know your name, so this place was great compared to that...She [nurse] is blunt, which can occasionally rub someone the wrong way, but I thought she was a great nurse, one of the best in the center. She remembers details really well and always knew my name and everything about my case. She was quick to get back to me with good information...
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI
Diagnosis
Unexplained
10
10
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He is kind and warm and funny. He is positive and easy going. I enjoy him as a person and as a doctor he was thorough, knowledgeable and on top of my case. I did 4 IUI's and then one cycle of IVF with him and I am now 3 months pregnant with my first! He was amazing throughout the whole process and I'm so grateful that I stuck with him for the IVF even after failed IUI's.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Pay attention to your own case details because as much as I trust the doctors and nurses there, they see a lot of people.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He was very kind, warm and positive. He was great about calling us back and helping ease our concerns. He spent more time with us answering questions than any other doctor.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena)
She is blunt, which can occasionally rub someone the wrong way, but I thought she was a great nurse, one of the best in the center. She remembers details really well and always knew my name and everything about my case. She was quick to get back to me with good information.
Describe your experience with NYU Langone Reproductive Specialists of New York.
They are small so they pay more attention, always call you back and are easy to work with overall. I worked with a larger clinic that didn't pay any attention or know your name, so this place was great compared to that. But you have to be your own advocate everywhere you go. Everyone I worked with was kind and compassionate. The office in Brooklyn is lovely.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
with IUI I only paid copays. Testing was the same. Once we moved on to IVF we were very lucky to get a NYS grant for financial assistance. It was the only way we were able to make IVF happen. They processed our application quickly and without delay. I am so grateful to RS for making that happen for us! After the grant we paid a small portion of IVF cost and elective genetic testing on the embryos- about 8 grand.
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8
9
Age
37 - 38
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
8
9
Dr Trivax is patient and encouraging, regardless of how frustrated or disappointed I became due to failed cycles. I would highly recommend him. My only objection was the fact that I endured four miscarriages prior to him implementing a medication regimen of progesterone, steroids, round of antibiotics and Lovenox in order to prevent another miscarriage.
Clients [at Reproductive Specialists of New York] can be seen early morning, prior to work. The only complaint I have about the clinic is Dr. Bray's bedside manner. We ended up switching doctors from Dr. Bray to Dr. Trivax, halfway through treatments....I LOVE the staff here. From Michelle, office biller/manager, to Alina (sp?), head nurse, to Stacy and the ultrasound nurse, everyone was friendly, welcoming and incredibly supportive, especially when the tears started to flow. :)
Age
37 - 38
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
8
9
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr Trivax is patient and encouraging, regardless of how frustrated or disappointed I became due to failed cycles. I would highly recommend him. My only objection was the fact that I endured four miscarriages prior to him implementing a medication regimen of progesterone, steroids, round of antibiotics and Lovenox in order to prevent another miscarriage.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Ask ALL of your questions; none are stupid or irrelevant. Don't be afraid to advocate for yourself.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax took his time to listen to my concerns and anxieties. He was also patient in answering my questions. Despite my feeling discouraged at times, he remained positive that our treatments would result in a positive pregnancy test and that I would carry to term.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I used Clomid for my first treatment cycle with Dr. Trivax (not my first treatment cycle). This resulted in positive pregnancy test and a miscarriage (chemical pregnancy-don't like that term) at 5w6days. The 2nd treatment cycle, the next month was non-medicated (no Clomid). Steroid and round of antibiotic started day of IUI procedure. Vaginal progesterone suppositories started two days after IUI. Lovenox started at first confirmed pregnancy blood test, two weeks post IUI.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Alina)
I LOVE the staff here. From Michelle, office biller/manager, to Alina (sp?), head nurse, to Stacy and the ultrasound nurse, everyone was friendly, welcoming and incredibly supportive, especially when the tears started to flow. :)
Describe your experience with NYU Langone Reproductive Specialists of New York.
Clients can be seen early morning, prior to work. The only complaint I have about the clinic is Dr. Bray's bedside manner. We ended up switching doctors from Dr. Bray to Dr. Trivax, halfway through treatments.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
I had a huge deductible to meet prior to insurance covering our IUI treatments, so my cost is likely more than others if you'v met your deductible or have a low deductible.
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10
10
Age
33
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Unexplained
10
10
Dr. Trivax is so kind and helpful. He was not always in the office when I was there, but his NP and fellow doctors are more than competent. They were truly just as amazing....Dr. Triviax switched me to injectibles in January, had my first IUI; had my first success but miscarried at 6 weeks. I got back to it in my next cycle. Same routine in March. I am currently pregnant and things are looking good.
He, Dr. Sang, and Dr. Saketos all speak to you in an understanding manner. They truly want to help you achieve your goal without breaking your bank. The whole office [at Reproductive Specialists of New York], especially the nurses who I saw more of, shared in our frustration, sadness, and ultimate joy...For the most part, this office was great. The few things that could be improved were the occasional delays. Most times I was in and out. But there were also a few days where I didn't get out for well over an hour and had to rush to work. I also didn't realize that I would be working not just with Dr. Trivax, but Drs. Sang and Saketos as well. It turned out okay, but It worried me at first how they could keep track of patients juggling us around between them. However, I never felt forgotten or that they didn't know who I was.
Age
33
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI
Diagnosis
Unexplained
10
10
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax is so kind and helpful. He was not always in the office when I was there, but his NP and fellow doctors are more than competent. They were truly just as amazing.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
This is a rough business. You need to be ready to get poked and prodded and moved from room to room several times a week, first thing in the morning before you even go to work. The first few appointments can seem like they are just wrangling cattle from place to place. But if you can get over that, you realize that it's necessary. You will be there frequently so you want efficiency and and system. Most times you go in it is just for sono and bloodwork, so hand-holding isn't necessary. However, If you need the hand-holding, they will stop and help.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He, Dr. Sang, and Dr. Saketos all speak to you in an understanding manner. They truly want to help you achieve your goal without breaking your bank. The whole office, especially the nurses who I saw more of, shared in our frustration, sadness, and ultimate joy.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
They started by doing a full panel of blood work, sono on me, semen analysis on my husband. Once everything looked good, they just monitored me for ovulation timing and I used femara for 3 cycles. But femara actually threw my cycle off. Dr. Triviax switched me to injectibles in January, had my first IUI; had my first success but miscarried at 6 weeks. I got back to it in my next cycle. Same routine in March. I am currently pregnant and things are looking good.
Describe your experience with the nursing staff.
Annette, Jen, and Jen (NP) in particular were amazing. They took the time to talk to you and make sure you understood everything. They are like a machine. Everything was always running smoothly and they did their best to keep your wait to a minimum.
Describe your experience with NYU Langone Reproductive Specialists of New York.
For the most part, this office was great. The few things that could be improved were the occasional delays. Most times I was in and out. But there were also a few days where I didn't get out for well over an hour and had to rush to work. I also didn't realize that I would be working not just with Dr. Trivax, but Drs. Sang and Saketos as well. It turned out okay, but It worried me at first how they could keep track of patients juggling us around between them. However, I never felt forgotten or that they didn't know who I was.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
IUI was not covered by my insurance. For 1 cycle month of bloodwork, sono, and 1 IUI procedure they charged a flat fee of $995. I felt this was more than fair considering how often I went in
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost results
- Read less
Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
7 IUI
Diagnosis
Anovulation, PCOS
10
10
He [Dr. Trivax] has a very warm presence about him...You don't get too see your primary dr often...I always left his office after taking with him directly like a was in good hands. I would get frustrated when he wasn't in the office as I want a fan of other drs in the practice but I knew he was reviewing my case to make sure we were on the right path.... I didn't have insurance coverage during the first 2 iuis but he helped make sure we were taken care of financially.
They [Repro Specialists of NY Mineloa] have a cookie cutter method of doing appointments that is somewhat private yet somewhat out in there open for all to see when speaking with the nurses. The phlebotomist... Some are terrible! I'm a hard stick and they always have me this terrible girl who's bruise me badly...Nursing staff always appeared very busy. They were a well oiled machine. They were very nice but made you feel rushed to speak with them so they could move on to the next.
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
4th of 4 Docs
Treatment
7 IUI
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He has a very warm presence about him. Always made me feel there was hope. I always left his office after taking with him directly like a was in good hands. I would get frustrated when he wasn't in the office as I want a fan of other drs in the practice but I knew he was reviewing my case to make sure we were on the right path.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He makes you feel like their is hope. But keep in mind you don't see him directly all the time.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He always made me feel like there was hope. Whenever I felt like giving up he just had this presence that he knew we would get pregnant.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Because of how many failed iuis I had prior to him he went directly to injections. I didn't have insurance coverage during the first 2 iuis but he helped make sure we were taken care of financially. The goal was to have the follicles so I did injections and clomid along with metformin. The successful round I did metformin for several weeks prior to starting treatment. Then he induced my period and on day 3 of my cycle I started clomid and injections. We adjusted the amount on injections every other day to assist in 3 very nice sized follicles. I had a trigger shot and then a scheduled iui.
Describe your experience with the nursing staff.
Nursing staff always appeared very busy. They were a well oiled machine. They were very nice but made you feel rushed to speak with them so they could move on to the next.
Describe your experience with NYU Langone Reproductive Specialists of New York.
You don't get too see your primary dr often. They have a cookie cutter method of doing appointments that is somewhat private yet somewhat out in there open for all to see when speaking with the nurses. The phlebotomist... Some are terrible! I'm a hard stick and they always have me this terrible girl who's bruise me badly. I finally started advocating for the one I know could get me Everytime.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
Without insurance it was around $3000(with injections included) and $500(with insurance)
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10
10
Age
33
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Unexplained
10
10
Maria Saketos looked at all of my information, and looked me in the eye when talking to me. When she would explain the process she was so much more than optimistic, she just felt so certain and it gave me relief that everything will turn out the way we wanted....She Explained everything in detail and never made us feel rushed. I love her matter-of-fact way of speaking to us. At some level, you want a no nonsense approach but she also provided the level of compassion that we wanted.
They [Repro Specialists of NY Mineloa] charged a flat fee of $1,000 that covered a month’s cycle of blood draws, sonograms, and one IUI insemination....Occasionally, their wait time would be very long without explanation, even if you had an appointment at a specific time.... the nurses have quite a busy job with many people coming in and out of appointments. But they did the best they could to speak to you about your day’ treatment plan or why you were at the appointment.
Age
33
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
2 IUI
Diagnosis
Unexplained
10
10
How was your experience with Maria Saketos at NYU Langone Reproductive Specialists of New York?
Maria Saketos spoke to me and my husband directly but kindly. She Explained everything in detail and never made us feel rushed. I love her matter-of-fact way of speaking to us. At some level, you want a no nonsense approach but she also provided the level of compassion that we wanted.
What's one piece of advice would you give a prospective patient of Maria Saketos at NYU Langone Reproductive Specialists of New York?
The multitudes of appointments can sometimes feel like a factory, but I learned to appreciate that. If every appointment was an emotional roller coaster, it would be too much to handle. Sometimes you just need to go in, have a sonogram, and get a blood draw, and you don’t need to be in tears the whole time. I liked that. I also liked that if I did need to speak to someone about my concerns, they would sit with me.
During treatment, were you treated like a number or a human with Maria Saketos at NYU Langone Reproductive Specialists of New York?
Maria Saketos looked at all of my information, and looked me in the eye when talking to me. When she would explain the process she was so much more than optimistic, she just felt so certain and it gave me relief that everything will turn out the way we wanted. Even when the first round of IUI resulted in a miscarriage, she made the second round feel like it was a sure bet instead of a crapshoot. Even if it didn’t turn out okay, which it did (I have a 14 month old baby boy now) I felt confident that it would eventually, thanks to her.
Describe the protocols Maria Saketos used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I took Femara, used the gonal F pen injections, and the trigger shot. She explained that it would help me produce healthier eggs and ensure a greater likelihood of conceiving than without using medication
Describe your experience with the nursing staff.
As I said before, the nurses have quite a busy job with many people coming in and out of appointments. But they did the best they could to speak to you about your day’ treatment plan or why you were at the appointment. They always tried to accommodate me when I needed to go in early or be seen first to get to work on time
Describe your experience with NYU Langone Reproductive Specialists of New York.
Occasionally, their wait time would be very long without explanation, even if you had an appointment at a specific time. Other times I would be seen right away and be in and out for my sonogram and blood draw within 15 minutes. I never really knew what to expect when I got there. I would have appreciated phone calls or updates if you were already in the waiting room, if they were running more than a half hour behind schedule.
Describe the costs associated with your care under Maria Saketos at NYU Langone Reproductive Specialists of New York.
They charged a flat fee of $1,000 that covered a month’s cycle of blood draws, sonograms, and one IUI insemination. The medications I had to pay for out-of-pocket. My insurance did not cover anything and I thought this was a fair charge.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost results
- Read less
10
10
Age
40 - 42
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
7 IUI, Donor Sperm
Diagnosis
—
10
10
Although he [Dr. James Stelling] speaks very fast, once you get used to his speed he is quite humorous which put me at ease. Also, on the day we discovered I had had my first miscarriage, he was very comforting. In fact the whole office put my needs first that day. Months later when I was there [at Reproductive Specialists of New York] for another appointment I realized I was waiting much longer than usual. I could sense that another woman was experiencing what I had and now it was her turn to take priority in the office.
Although he [Dr. James Stelling] speaks very fast, once you get used to his speed he is quite humorous which put me at ease. Also, on the day we discovered I had had my first miscarriage, he was very comforting. In fact the whole office put my needs first that day. Months later when I was there [at Reproductive Specialists of New York] for another appointment I realized I was waiting much longer than usual. I could sense that another woman was experiencing what I had and now it was her turn to take priority in the office.
Age
40 - 42
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 IUI, Donor Sperm
Diagnosis
—
10
10
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
Dr. Stelling is hard to read at first but that is mostly because he speaks VERY fast. Once you catch on to his speed he is very thorough, and quite humorous. If I wanted to have another child I would definitely use him again.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
Don't be afraid to ask him to repeat himself.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
Although he speaks very fast, once you get used to his speed he is quite humorous which put me at ease. Also, on the day we discovered I had had my first miscarriage, he was very comforting. In fact the whole office put my needs first that day. Months later when I was there for another appointment I realized I was waiting much longer than usual. I could sense that another woman was experiencing what I had and now it was her turn to take priority in the office.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
With my initial blood work Dr. Stelling started me on thyroid meds for hypothyroidism and Vitamin D for a deficiency. My first four tries were IUIs, each with an HCG trigger shot. After the 4th failed attempt we added Clomid pills which increased the number of follicles and led to pregnancies each time. Try 4 and 5 resulted in miscarriages. After the second miscarriage Dr. Stelling ordered a slue of blood work which revealed I had a slightly elevated clotting factor that may have been causing the miscarriages. So with the 7th try (third pregnancy) I began taking a low dose aspirin daily. That is why my daughter's nick name is Lucky Seven. :-)
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Linda)
Every staff member in the office was amazing! Loving, caring, sympathetic. In my opinion the staff is more important than the doctor. You will be spending much more time with them and these ladies made me feel at home.
Describe your experience with NYU Langone Reproductive Specialists of New York.
From reception, to blood draws, to scans, to shots, to information shared and explained these woman are amazing.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
My insurance paid for all the medical expenses. I paid about $1000 a try for the donor sperm.
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9
8
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, PCOS
9
8
Ask questions and express any concerns. She [Dr. Mary Bray] takes concerns very seriously and wants to know if you're having a hard time emotionally. She will also make a significant effort to make sure you fully understand and are comfortable. She is cut and dry, which I can see would turn off some people, but it was her frankness that helped me make good informed decisions about my treatment.
The availability of early appointments [at Reproductive Specialists of New York] is great but it was annoying to trek to mineola for any necessary weekend appointments or transfers and retrievals. Lucily that didn't happen too often. They put in effort to communicate with your insurance agency and make everything as simple as possible...Dr. Bray is knowledgeable, up to date on research, and uses evidenced based medicine. She is obviously passionately engaged in her field. She adjusted my cycles quickly when unexpected things happened and was adaptable. I felt that she was the first doctor to accurately represent what my chances were for each cycle, all the while still being hopeful.
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, PCOS
9
8
How was your experience with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Dr. Bray is knowledgeable, up to date on research, and uses evidenced based medicine. She is obviously passionately engaged in her field. She adjusted my cycles quickly when unexpected things happened and was adaptable. I felt that she was the first doctor to accurately represent what my chances were for each cycle, all the while still being hopeful.
What's one piece of advice would you give a prospective patient of Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Ask questions and express any concerns. She takes concerns very seriously and wants to know if you're having a hard time emotionally. She will also make a significant effort to make sure you fully understand and are comfortable. She is cut and dry, which I can see would turn off some people, but it was her frankness that helped me make good informed decisions about my treatment.
During treatment, were you treated like a number or a human with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
While Dr. Bray does not have a particularly touchy Feely manner she obviously cares about her patients, their success and we'll being. She made decision factors very clear but always respected your decision. I greatly appreciated the candor because I knew I could trust her and she wasn't just trying to make money off me or make me "feel better". She answers questions thoroughly as well and will take the time to explain and re-explain without trying to kick you out of the office.
Describe the protocols Mary Bray (retired) used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
We had to do a certain number of IUI cycles before insurance would cover IVF. I took a low dose of Femara to stimulate egg production each cycle which worked but I did not become pregnant. She informed us earlier that due to my diagnosis, IVF would most likely be the successful treatment. I did one egg retreval with injectables menapur, gonal f, and ganarelix. I was also put on estrogen and projesterone. The third egg transfer was successful with a natural cycle as I ovulated on my own and responded unpredictably to the estrogen.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena)
Everyone was friendly, warm, helpful, and caring. They always responded to requests quickly and the office is organized and efficient.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The availability of early appointments is great but it was annoying to trek to mineola for any necessary weekend appointments or transfers and retrievals. Lucily that didn't happen too often. They put in effort to communicate with your insurance agency and make everything as simple as possible.
Describe the costs associated with your care under Mary Bray (retired) at NYU Langone Reproductive Specialists of New York.
Most was covered by insurance but I did have to pay for some drugs, some for ivf transfers, retrievals, and the cost of embryo storange.
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10
10
Age
33 - 35
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
4 IUI, 3 IVF
Diagnosis
Endometriosis, Unexplained
10
10
Dr. Trivax really got to know me and spent a lot of time with me every time I saw him. He gave me both his email and cell phone to contact him whenever I had questions. He got back to me right away. He felt like a friend after everything we went through and I trust him completely...He is very compassionate and understanding...I would tell a prospective patient to feel very confident in his knowledge of infertility and that they are in good hands...
[Repro Specialists of NY Mineloa] Strengths: organized, really liked all the nurses and staff, felt comfortable there. Weakness: long wait times often...It was a very organized routine, but sometimes there was a long wait...They were fantastic. Very organized and compassionate...
Age
33 - 35
Treated
2013 - 2015
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 3 IVF
Diagnosis
Endometriosis, Unexplained
10
10
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Even though we went through several cycles of IUI and IVF, I felt supported the entire time by Dr. Trivax. He is very compassionate and understanding. I was able to contact him easily by email or phone. He spent a lot of time with me and would check in with me frequently. I can't say enough good things about him.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I would tell a prospective patient to feel very confident in his knowledge of infertility and that they are in good hands.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax really got to know me and spent a lot of time with me every time I saw him. He gave me both his email and cell phone to contact him whenever I had questions. He got back to me right away. He felt like a friend after everything we went through and I trust him completely.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
It's really hard to remember. We started with IUI. After three failed cycles, using Clomid and Femara, we decided to move on to IVF. The first IVF cycle produced only one embryo because my husband and I decided not to do ICSI, even though Dr. Trivax recommended it. We transferred that one embryo and it didn't take. The next cycle we did ICSI and had about 8 embryos. We transferred one and got pregnant. I went back to Dr. Trivax when my daughter was 11 months old to try for a second child. We had frozen embryos from the previous cycle. We did 3 frozen transfers with one embryo and none of them worked. We then decided to do a fresh cycle with genetic testing and did a fresh cycle. That didn't work. We did another frozen transfer from the new embryos and that didn't work. Then we did a test called the ERA to determine if the transfer time was in fact the best time for my body. It came back positive so we ruled that out. The next cycle we decided to transfer to embryos and I got pregnant with my son. There was a lot of trial and error and I believe Dr. Trivax tried everything he could. It's hard to remember everything.
Describe your experience with the nursing staff.
They were fantastic. Very organized and compassionate.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Strengths: organized, really liked all the nurses and staff, felt comfortable there.
Weakness: long wait times often.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
It was a very organized routine, but sometimes there was a long wait.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
Our insurance covered a lot of it, my husband's work paid for some of it.... but after everything was said and done, we probably spent around $40k.
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10
10
Age
44
Treated
2014
Success with this Doc
Yes
Treatment
8 IUI
Diagnosis
Poor Egg Quality
10
10
He [last month I did IUI, he had "jacked me up" on the medications with anticipation to do IVF. He wasn't happy with egg count and said he didn't want to waste our time and money on doing IVF when it more than likely would not be successful. I was disappointed but appreciated his honesty. We planned to REALLY up dosages for next month and do IVF then. Well low and behold, I got pregnant, and it held, and my daughter is now a happy and healthy 18 month old!
This is a clinic [Reproductive Specialists of New York] of multiple doctors. You won't see your primary- in this case Trivax, every time. That said, he was always available to return a phone call, and when we did see him, despite a full waiting room, we never felt rushed, and he patiently answered all questions. We truly felt that he was invested in our success
Age
44
Treated
2014
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI
Diagnosis
Poor Egg Quality
10
10
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
This is a clinic of multiple doctors. You won't see your primary- in this case Trivax, every time. That said, he was always available to return a phone call, and when we did see him, despite a full waiting room, we never felt rushed, and he patiently answered all questions. We truly felt that he was invested in our success
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Keep a list of questions, don't be afraid to ask anything, as with any fertility doctor, you must take ownership of your health and your treatment!
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
We had a very negative experience with a prior dr/different clinic, and he diagnosed me with blocked tubes which were "not correctable". I was so turned off by him that I never returned to him after his tests. Dr Trivax was so warm, patient and encouraging from the first appointment, and gave us hope
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
We did 8 rounds of injectable and oral hormone assisted IUI. This was because my insurance covered IUI but not IVF. He tweaked the doses and medications every month, to increase egg count. I had one miscarriage on the fourth month. The last month I did IUI, he had "jacked me up" on the medications with anticipation to do IVF. He wasn't happy with egg count and said he didn't want to waste our time and money on doing IVF when it more than likely would not be successful. I was disappointed but appreciated his honesty. We planned to REALLY up dosages for next month and do IVF then. Well low and behold, I got pregnant, and it held, and my daughter is now a happy and healthy 18 month old!
Describe your experience with the nursing staff.
This is a busy staff, on a weekday morning, there can be 20-30 patients. The staff are very occupied and can be brusk but will slow down and take time, and be more "delicate" if you have questions or are emotional
Describe your experience with NYU Langone Reproductive Specialists of New York.
Very busy, a lot of patients. There were days when I was there 90 min from door to door, including daily blood tests, sonogram, mtg with dr.
The finance office does not respond to messages in a timely fashion, you have to hound tjem
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
My insurance covered all but $25 copay/visit, which added up because every day I went for daily tests counts as a visit.
Medications- they know how to write prescriptions to help you- get insurance to cover. Was still pricey, I believe a couple hundred dollars a month but no where near the dollars I've heard other people pay
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Failed to inform you of changes in protocol
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9
3
Age
38
Treated
2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, PCOS, Poor Egg Quality
9
3
He [Dr. Goudas] is very straightforward and fact based. He does not sugarcoat anything and will let you know if something does not look good. He did not jump right into treatment for me and had me see other specialists that had to write a recommendation that I was ready to start fertility treatments. I felt he really wanted to make sure that we would have the best chance of success before starting treatment.
Nursing staff [NYU] was not the best. Multiple times I called the office to set up and apt per the doctors instructions and the nurses had no idea what I was talking about. My husband starting doing all communications with the office so I would not get stressed out... Authorizations were not submitted in a timely fashion for a prescription and there was a lack of urgency to notify me of info that my insurance company needed from me.
Age
38
Treated
2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, PCOS, Poor Egg Quality
9
3
How was your experience with Vasilios Goudas at NYU Langone Reproductive Specialists of New York?
He is very straightforward and fact based. He does not sugarcoat anything and will let you know if something does not look good. He did not jump right into treatment for me and had me see other specialists that had to write a recommendation that I was ready to start fertility treatments. I felt he really wanted to make sure that we would have the best chance of success before starting treatment.
What's one piece of advice would you give a prospective patient of Vasilios Goudas at NYU Langone Reproductive Specialists of New York?
Bring any tests results and history from other doctors with you to consult. Make sure you are honest about your current health.
During treatment, were you treated like a number or a human with Vasilios Goudas at NYU Langone Reproductive Specialists of New York?
I always felt like a human when speaking directly to the doctor but the office staff treated me like a number.
Describe your experience with the nursing staff.
Nursing staff was not the best. Multiple times I called the office to set up and apt per the doctors instructions and the nurses had no idea what I was talking about. My husband starting doing all communications with the office so I would not get stressed out
Describe your experience with NYU Langone Reproductive Specialists of New York.
They have good availability when it comes to appointments. I am always able to get the first appointment of the day so
I can make it to work on time. The overall weakness is at times it has felt like no one is on the same page. I feel like if I ask someone in the office a question they should all be able to answer or get me an answer in a reasonable timeframe. The insurance person works in a different location so that is another weakness as it takes a few days to hear back.
Describe the costs associated with your care under Vasilios Goudas at NYU Langone Reproductive Specialists of New York.
We have not been billed yet so not sure of costs as we are waiting to hear back from insurance.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to call in prescriptions to pharmacy
- Provided conflicting information
- Failed to convey critical information
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10
10
Age
36
Treated
2019
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Anovulation, PCOS, Unexplained
10
10
Dr. Dondik took time with us, always explaining her recommendations in as much detail as we asked for. She was warm and empathetic and responded to our concerns with reassurance and helpful context. She also conveyed her passion for the field to us and inspired not just hope but also fascination in the science of reproductive medicine....As I didn't ovulate in the first cycle we tracked, I was given Femara (Letrozole) to stimulate ovulation. We did that for two cycles, inseminating during both. I got pregnant the second time.
Elena and the rest of the nursing and reception staff [at Reproductive Specialists of New York] were unfailingly kind, knowledgeable, responsive, helpful, and professional...We enjoyed and appreciated our time at the clinic. It's well run, clean, efficient, and beautiful. It's much smaller and more intimate than the previous clinic we went to in Park Slope. And the views are amazing!...There was some sort of mistake in scheduling our initial appointment, where the clinic had no record of the appointment that was made. They handled it very smoothly though and happened to have an opening, so I was able to be seen as planned.
Age
36
Treated
2019
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Anovulation, PCOS, Unexplained
10
10
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
We loved Dr. Dondik! She exemplified warm, caring professionalism and we wished we could have stayed with her and the clinic throughout the pregnancy. She was up to date with the current science and could coherently explain it, and was emotionally intelligent as well.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Appreciate the time you've got with her!
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr. Dondik took time with us, always explaining her recommendations in as much detail as we asked for. She was warm and empathetic and responded to our concerns with reassurance and helpful context. She also conveyed her passion for the field to us and inspired not just hope but also fascination in the science of reproductive medicine.
Describe the protocols Yelena Dondik used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
As I didn't ovulate in the first cycle we tracked, I was given Femara (Letrozole) to stimulate ovulation. We did that for two cycles, inseminating during both. I got pregnant the second time.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elene Longoria)
Elena and the rest of the nursing and reception staff were unfailingly kind, knowledgeable, responsive, helpful, and professional.
Describe your experience with NYU Langone Reproductive Specialists of New York.
We enjoyed and appreciated our time at the clinic. It's well run, clean, efficient, and beautiful. It's much smaller and more intimate than the previous clinic we went to in Park Slope. And the views are amazing!
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
We were fortunate enough that my insurance covered nearly everything.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost appointments
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0
1
Age
32
Treated
2019
Success with this Doc
No
Treatment
1 IUI
Diagnosis
PCOS
0
1
When my numbers weren’t doubling she [Dr. Saketos] called me to tell me that and then said go pick up a shot at a pharmacy without even telling me why I needed the shot or what it was. When I went back to the office with the shot the nurses had NO idea they were supposed to give me the shot and another doctor there said she did not advise I take the shot... is quick to prescribe meds without seeing what is best for her patients.: she barely sees the patients herself and just sends them in for blood and sono every week like it’s a factory
Lots of conflicting information between nurses and doctor [at Reproductive Specialists of New York]- seems as if there is poor communication...because they are quick they are not thorough with explaining things and explaining why they are doing things Some nurses are nice, some are rude The doctors barely see you and just send you in for blood and sono...Clomid with timed intercourse 3 times, doubled clomid with injection shots, Femara(upon my request) with shot and IuI
Age
32
Treated
2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
PCOS
0
1
How was your experience with Maria Saketos at NYU Langone Reproductive Specialists of New York?
She is unprofessional and is quick to prescribe meds without seeing what is best for her patients.: she barely sees the patients herself and just sends them in for blood and sono every week like it’s a factory
What's one piece of advice would you give a prospective patient of Maria Saketos at NYU Langone Reproductive Specialists of New York?
Be prepared to be misinformed and told something different every time you go in. She is inconsistent and inconsiderate
During treatment, were you treated like a number or a human with Maria Saketos at NYU Langone Reproductive Specialists of New York?
She is completely unprofessional. When my numbers weren’t doubling she called me to tell me that and then said go pick up a shot at a pharmacy without even telling me why I needed the shot or what it was. When I went back to the office with the shot the nurses had NO idea they were supposed to give me the shot and another doctor there said she did not advise I take the shot.
Describe the protocols Maria Saketos used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Clomid with timed intercourse 3 times, doubled clomid with injection shots, Femara(upon my request) with shot and IuI
Describe your experience with the nursing staff.
They were nice but all have different opinions and styles of care- so it’s an inconsistent experience, some are better than others
Describe your experience with NYU Langone Reproductive Specialists of New York.
Strengths- quick
Weaknesses- because they are quick they are not thorough with explaining things and explaining why they are doing things
Some nurses are nice, some are rude
The doctors barely see you and just send you in for blood and sono
Describe the costs associated with your care under Maria Saketos at NYU Langone Reproductive Specialists of New York.
A lot of shots were out of pocket- about 600$ for 4 shots, progesterone out of pocket 400$ and every copay was $50
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to call in prescriptions to pharmacy
- Failed to inform you of changes in protocol
- Provided conflicting information
- Failed to consider drug intolerance
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8
3
Age
31 - 33
Treated
2017 - 2019
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
3
Dr. Trivax always knew us by name and was kind and respectful...was always thorough, focused, confident, kind, and I feel he wants me to pregnant as much or more than I do! He’s got our best interest as a priority. He is really smart and does a great job explaining his decisions and rationale...In my current cycle, Dr. Trivax has me on baby aspirin, prednisone, antibiotics, and estrogen and progesterone. He also is performing an endometrial scratch. The purpose behind these decisions is to increase blood flow to the uterus, eliminate inflammation of uterus wall, address possible autoimmune tendencies that could exist, and to create a space in the uterus wall where an embryo would be attracted to for easier implantation.
RSNY was facing an overhaul and things seemed to be different when I approached them to receive my paperwork and to move my embryos from there to Island Fertility. It may have been the negative pregnancy test that skewed my feelings towards the practice...$25,000 approx for ivf freeze all and one frozen embryo transfer, includIng medication...had some administrative issues and overall went down hill as my cycle progressed. After my failed pregnancy test and long hiatus, I switched to Island Fertility and am much happier there. Island Fertility is a brand new facility and the care and attention you receive there is leaps and bounds beyond RSNY.
Age
31 - 33
Treated
2017 - 2019
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
3
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax was always thorough, focused, confident, kind, and I feel he wants me to pregnant as much or more than I do! He’s got our best interest as a priority. He is really smart and does a great job explaining his decisions and rationale.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Don’t get blindsided by good statistics. Know that nothing is guaranteed, no matter what the odds are telling you.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax always knew us by name and was kind and respectful.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
In my current cycle, Dr. Trivax has me on baby aspirin, prednisone, antibiotics, and estrogen and progesterone. He also is performing an endometrial scratch. The purpose behind these decisions is to increase blood flow to the uterus, eliminate inflammation of uterus wall, address possible autoimmune tendencies that could exist, and to create a space in the uterus wall where an embryo would be attracted to for easier implantation.
Describe your experience with the nursing staff.
RSNY nursing staff was mostly good. However the staff at Dr. Trivaxs new practice, Island Fertility, is excellent. This is where my current cycle is being held.
Describe your experience with NYU Langone Reproductive Specialists of New York.
RSNY had some administrative issues and overall went down hill as my cycle progressed. After my failed pregnancy test and long hiatus, I switched to Island Fertility and am much happier there. Island Fertility is a brand new facility and the care and attention you receive there is leaps and bounds beyond RSNY.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
$25,000 approx for ivf freeze all and one frozen embryo transfer, includIng medication
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost paperwork
- Failed to send your chart to another clinic
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10
10
Age
36
Treated
2019
Success with this Doc
?
Treatment
IUI
Diagnosis
Male Factor, Unexplained
10
10
I did feel a little rushed and overwhelmed during our initial consult, as it's a very busy clinic. But, Dr. Sakedos was very kind and open to listening to our questions and concerns. She laid out all of the possible treatment plans with great detail. She and her staff have been great at answering questions in a timely manner any time I've called.... We're still in the early stages of our infertility plan. Will be going in for our first IUI in a couple weeks. But so far Dr. Saketos has been very personable and great at explaining our options and worked with us to make a plan we're comfortable with.
Overall, I like this office [Reproductive Specialists of NY- Mineola] a lot. Clearly a lot of other people do too, because it is ALWAYS busy. Most appointments I've been to, I've waited 20-30 minuted past my appointment time to get called back, but once I was there for an hour and half before getting placed in an exam room.... They never called with my husbands initial SA results and had never sent him a link to set up a profile with their online portal, so we couldn't view it there. I called and it was all sorted out in a few minutes though.
Age
36
Treated
2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Graphic Designer
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Maria Saketos at NYU Langone Reproductive Specialists of New York?
We're still in the early stages of our infertility plan. Will be going in for our first IUI in a couple weeks. But so far Dr. Saketos has been very personable and great at explaining our options and worked with us to make a plan we're comfortable with.
What's one piece of advice would you give a prospective patient of Maria Saketos at NYU Langone Reproductive Specialists of New York?
Take notes! She gives you a lot of info on the first visit.
During treatment, were you treated like a number or a human with Maria Saketos at NYU Langone Reproductive Specialists of New York?
I did feel a little rushed and overwhelmed during our initial consult, as it's a very busy clinic. But, Dr. Sakedos was very kind and open to listening to our questions and concerns. She laid out all of the possible treatment plans with great detail. She and her staff have been great at answering questions in a timely manner any time I've called.
Describe your experience with the nursing staff.
The nursing staff at the Mineola office have all been great so far. They've all been compassionate and caring. And the phlebotomists are the quickest I've ever dealt with.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Overall, I like this office a lot. Clearly a lot of other people do too, because it is ALWAYS busy. Most appointments I've been to, I've waited 20-30 minuted past my appointment time to get called back, but once I was there for an hour and half before getting placed in an exam room.
Describe the costs associated with your care under Maria Saketos at NYU Langone Reproductive Specialists of New York.
They've managed to bill some of my initial tests to our insurance, but our IUI package will be paid out of pocket at about $1300 per cycle, not including medication.
Describe Maria Saketos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
N/A
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to call with results
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
—
10
10
I received IVF treatment with a frozen transfer [with Dr. Dondik]. I was placed on injections to help produce eggs in a natural cycle...Dr Dondik and her staff will do what it takes to ensure each patient receives the appropriate care every step of the way...approach to embryo transfer was based on my age as well as successful outcome of pregnancy...always displayed good bedside manner each and every time she entered the room. She ensured to answer all questions in a clear, precise manner and with clarity and understanding. Dr Dondik as well as her staff greeted each patient with a warm welcome greeting as well as ensured all questions and concerns were addressed in a timely manner.
[The nurses at Reproductive Specialists of New York are] Professional, friendly, knowledgeable, understanding and compassion...eager to help and assist any way they could. The clinic environment was well kept, clean and provided a warm friendly atmosphere...staff will do what it takes to ensure each patient receives the appropriate care every step of the way...I received IVF treatment with a frozen transfer. I was placed on injections to help produce eggs in a natural cycle. I had one cycle of egg retrieval and one cycle of egg transfer which resulted in a positive pregnancy
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
—
10
10
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr Dondik was an amazing doctor, she always displayed a caring, welcoming, friendly, professional demeanor. She took the time to speak with patients and addressed all concerns with a clear understanding. Dr Dondik always displayed compassion and made you feel comfortable. As a patient I felt confident, comfortable, understood and reassured about all treatments and procedures under Dr Dondik care
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr Dondik and her staff will do what it takes to ensure each patient receives the appropriate care every step of the way. You can trust your care with Dr Dondik
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr Dondik always displayed good bedside manner each and every time she entered the room. She ensured to answer all questions in a clear, precise manner and with clarity and understanding. Dr Dondik as well as her staff greeted each patient with a warm welcome greeting as well as ensured all questions and concerns were addressed in a timely manner.
Describe the protocols Yelena Dondik used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I received IVF treatment with a frozen transfer. I was placed on injections to help produce eggs in a natural cycle. I had one cycle of egg retrieval and one cycle of egg transfer which resulted in a positive pregnancy
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena Longoria)
Professional, friendly, knowledgeable, understanding and compassion.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The Clinic was staffed with friendly, professional, welcoming, knowledgeable staff. Who was eager to help and assist any way they could. The clinic environment was well kept, clean and provided a warm friendly atmosphere.
Describe Yelena Dondik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
Dr Dondik approach to embryo transfer was based on my age as well as successful outcome of pregnancy
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10
10
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
10
I loved Dr. Saketos! She has a terrific bedside manner: she is warm, patient, kind, honest, and took her time with us. She didn't treat me like an "easy case" just because I was young like my previous doctor did. She had a calm demeanor during my egg retrieval and transfers. She even called to congratulate me when I got pregnant with my twins...did not recommend a multiple embryo transfer, because we were young and had several frozen embryos in storage. We did a single embryo transfer first, but that failed, and I was insistent on a multiple embryo transfer the second time around. She warned us of the risks, which were valid, because I ended up having a high-risk twin pregnancy, but now we have two healthy babies!
Monitoring [at Reproductive Services of New York] was usually before work, which was convenient...My only criticisms are that the waiting time can be a bit long, which is tough when you have to be there so often for monitoring. Also, sometimes I felt like there was a lack of communication because multiple nurses would give me different information at various times throughout the day when I called with questions. I wish I could have talked to my doctor each time, but I know that's not always possible. I did have my favorite nurses, though, who were always wonderful.
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
Yes
Race
—
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
10
How was your experience with Maria Saketos at NYU Langone Reproductive Specialists of New York?
I loved Dr. Saketos! She has a terrific bedside manner: she is warm, patient, kind, honest, and took her time with us. She didn't treat me like an "easy case" just because I was young like my previous doctor did. She had a calm demeanor during my egg retrieval and transfers. She even called to congratulate me when I got pregnant with my twins. I would highly recommend her to anyone in the Long Island area who is struggling with infertility-she is worth the wait!
What's one piece of advice would you give a prospective patient of Maria Saketos at NYU Langone Reproductive Specialists of New York?
Listen to her advice! :)
During treatment, were you treated like a number or a human with Maria Saketos at NYU Langone Reproductive Specialists of New York?
I loved Dr. Saketos! She was so warm, never rushed me, and always listened patiently when I voiced my frustrations.
Describe your experience with the nursing staff.
I loved the nurses at Reproductive Specialists of NY! They were all so sweet, caring, and invested in their patients' success. They all jumped up and down for me when I finally got pregnant!
Describe your experience with NYU Langone Reproductive Specialists of New York.
Overall, I had a good experience with Reproductive Specialists of NY. My only criticisms are that the waiting time can be a bit long, which is tough when you have to be there so often for monitoring. Also, sometimes I felt like there was a lack of communication because multiple nurses would give me different information at various times throughout the day when I called with questions. I wish I could have talked to my doctor each time, but I know that's not always possible. I did have my favorite nurses, though, who were always wonderful.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
Monitoring was usually before work, which was convenient.
Describe the costs associated with your care under Maria Saketos at NYU Langone Reproductive Specialists of New York.
$25,000
Describe Maria Saketos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
Dr. Saketos did not recommend a multiple embryo transfer, because we were young and had several frozen embryos in storage. We did a single embryo transfer first, but that failed, and I was insistent on a multiple embryo transfer the second time around. She warned us of the risks, which were valid, because I ended up having a high-risk twin pregnancy, but now we have two healthy babies!
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Provided conflicting information
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8
9
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
11 IUI
Diagnosis
PCOS
8
9
Dr. Bray is a wonderful doctor...She’s very straight forward and doesn’t really sugar coat anything which to me is perfect. But for others it might come across as rough/harsh. She answers all my questions at all times. For the most part she’s been very conservative with my treatmeants which I’m ok with and every cycle she’ll increase my meds a bit... All in all, I would recommend her at any time. Although I haven’t been successful with having a baby. She’s really trying and you really can’t blame the doctors. They are there to assist as much as possible. At the end of the day it’s in God’s perfect timing.
Elaina [nurse at Reproductive Specialists of New York] works hand in hand with Dr. Bray. She’s awesome and has always been our go to with extra questions or concerns. She always always responds in a timely manner. Super sweet as well...It’s a beautiful office, with great staff. Everyone is pleasant, understanding we are already worrying so much about our infertility issues they try to relate and show compassion. Being that I visit the office 2 times a week most of the time they’ve become my second family.
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
11 IUI
Diagnosis
PCOS
8
9
How was your experience with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Dr. Bray is a wonderful doctor along with her team at the Brooklyn office. She’s very straight forward and doesn’t really sugar coat anything which to me is perfect. But for others it might come across as rough/harsh. She answers all my questions at all times. For the most part she’s been very conservative with my treatmeants which I’m ok with and every cycle she’ll increase my meds a bit. It’s resulted in 1 pregnancy but miscarried shortly after .... I’m ready to peruse my IVF journey with her. All in all, I would recommend her at any time. Although I haven’t been successful with having a baby. She’s really trying and you really can’t blame the doctors. They are there to assist as much as possible. At the end of the day it’s in God’s perfect timing.
What's one piece of advice would you give a prospective patient of Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Be prepared with questions and trust the process.
During treatment, were you treated like a number or a human with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
The office staff are very personable and they care. They are very on top of your care.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elaina, RN)
Elaina works hand in hand with Dr. Bray. She’s awesome and has always been our go to with extra questions or concerns. She always always responds in a timely manner. Super sweet as well.
Describe your experience with NYU Langone Reproductive Specialists of New York.
It’s a beautiful office, with great staff. Everyone is pleasant, understanding we are already worrying so much about our infertility issues they try to relate and show compassion. Being that I visit the office 2 times a week most of the time they’ve become my second family.
Describe the costs associated with your care under Mary Bray (retired) at NYU Langone Reproductive Specialists of New York.
IUIs have been covered by my insurance. I just pay copayments on my meds. My IVF is not covered.
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5
8
Age
29
Treated
2018
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
5
8
He [Dr. James Stelling] likes to transfer 1 embryo for young patients, but we could convince him to do 2...I felt mostly like a number when I had appts with Dr. Stelling. I always felt like he rushed my appts and didn't really take the time to listen to my concerns... Dr. Stelling did not review our charts before the consult which was concerning to us. He made some jokes that a lot of people would find offensive such as "if your husband had sex with a 19 year old he would probably get her pregnant"
The nurses are absolutely amazing at this clinic [Reproductive Specialists of New York]! They treat you like you are a part of their family...Dr. Stelling has recently left the practice with another doctor to start their own clinic. Because of this, they have been very understaffed and I have to wait at least 45 mins for my appts. They did not notify any of his patients that he had left, which caused a lot of stress.
Age
29
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
5
8
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
Dr. Stelling talks veryyyyyy fast. It's hard to keep up. I was referred to him from my OBGYN who diagnosed us with male factor infertility. Dr. Stelling did not review our charts before the consult which was concerning to us. He made some jokes that a lot of people would find offensive such as "if your husband had sex with a 19 year old he would probably get her pregnant" He told us that he likes an aggressive approach because he wants to get his patients pregnant asap. He wanted us to do 3 IUIs before moving onto IVF when other doctors would want to do 4-5 IUIs.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
I felt mostly like a number when I had appts with Dr. Stelling. I always felt like he rushed my appts and didn't really take the time to listen to my concerns.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
He wanted to do 3 medicated IUIs first. I ended up having a chemical pregnancy from my second IUI, so he wanted to "reset the clock" and do an additional 3 more IUIs. We did 2 more cycles which failed, so we told him we were ready to move on to IVF.
Describe your experience with the nursing staff.
The nurses are absolutely amazing at this clinic! They treat you like you are a part of their family.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Dr. Stelling has recently left the practice with another doctor to start their own clinic. Because of this, they have been very understaffed and I have to wait at least 45 mins for my appts. They did not notify any of his patients that he had left, which caused a lot of stress.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
After I met my $300 deductible I had full coverage for IUI and IVF procedures. Insurance didn't cover anesthesia ($900) and cyro ($1300)
Describe James Stelling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
He likes to transfer 1 embryo for young patients, but we could convince him to do 2.
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10
10
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Tubal Blockage
10
10
Dr stelling made me very comfortable talking about my infertility issues. We came up with a game plan together for my particular situation due to my husband religious beliefs. Dr stelling never tried to push any treatment I was not comfortable with. Even though we were not successful with a pregnancy, I don’t feel it was Anything dr stelling did or did not do.... Be prepared for him to be upfront with you and enjoy a good laugh. He is great at making you feel comfortable from the very first visit.
The nursing staff [Reproductive Specialists of New York] treated you with compassion and patience.... Sometimes you could be waiting up to 45 minutes to see the dr during busy morning monitoring. Which was really hard especially being a patient with a full time job to get to. Other than that anytime I had a question the nurses responded very quickly. I was always able to get an appointment when needed. The sonography technicians were pleasant and gentle. The office and exam rooms were very clean.
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Tubal Blockage
10
10
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
Dr stelling made me very comfortable talking about my infertility issues. We came up with a game plan together for my particular situation due to my husband religious beliefs. Dr stelling never tried to push any treatment I was not comfortable with. Even though we were not successful with a pregnancy, I don’t feel it was Anything dr stelling did or did not do.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
Be prepared for him to be upfront with you and enjoy a good laugh. He is great at making you feel comfortable from the very first visit.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
I never felt like a number. Each visit was very informative and warm even with the large number of patients waiting to be seen.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
First cycle was clomid with timed intercourse. Second cycle was clomid with iui. Third cycle was clomid with iui.
Describe your experience with the nursing staff.
The nursing staff treated you with compassion and patience.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Sometimes you could be waiting up to 45 minutes to see the dr during busy morning monitoring. Which was really hard especially being a patient with a full time job to get to. Other than that anytime I had a question the nurses responded very quickly. I was always able to get an appointment when needed. The sonography technicians were pleasant and gentle. The office and exam rooms were very clean.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
My insurance covered most of my infertility services.
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6
7
Age
42 - 43
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
6
7
I liked Dr. Trivax but did feel he had a “one size fits most” approach. He did not adjust my protocol aggressively enough and I sought treatment elsewhere. I felt like I wasted cycles doing more or less the same protocol...It was another Dr at the practice who suggested the higher stims and said she was consulting with him [Dr. Trivax], but when I asked why he had decided to do that he said “we should’ve kept you at lower doses-that was a mistake”. That’s when I switched REs...was very down to earth. I felt that he saw me as a person and not a number...
Very knowledgeable and friendly nursing staff [at Reproductive Specialists of New York]...At my age they suggested 2-3 embryos be transferred as the case for multiples is very slim...Nurses and lab at RSONY are top notch. All of the dctors need a bit of a fine tuning when it comes to “out of the box” thinking it seems... It was another Dr at the practice who suggested the higher stims and said she was consulting with him, but when I asked why he had decided to do that he said “we should’ve kept you at lower doses-that was a mistake”. That’s when I switched REs.
Age
42 - 43
Treated
2016 - 2017
Success with this Doc
No
Race
European, Latino
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
6
7
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I liked Dr. Trivax but did feel he had a “one size fits most” approach. He did not adjust my protocol aggressively enough and I sought treatment elsewhere. I felt like I wasted cycles doing more or less the same protocol.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Do your homework. Ask about trials, protocols you’ve read about working for your diagnosis. When I would bring things up he would say “we could try that” but it was never his idea.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax was very down to earth. I felt that he saw me as a person and not a number.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Natural IUI cycle to start. Failed
Next-Clomid only IUI cycle. Failed.
IVF cycle with high doses of stims-resulted in 1 egg and cycle cancellation.
2nd IVF cycle with less stims resulted in 2 embryos transferred. Did not implant. Failed.
3rd IVF cycle I was put back on the high doses of stims and made 1 egg so it was cancelled.
It was another Dr at the practice who suggested the higher stims and said she was consulting with him, but when I asked why he had decided to do that he said “we should’ve kept you at lower doses-that was a mistake”. That’s when I switched REs.
Describe your experience with the nursing staff.
Very knowledgeable and friendly nursing staff.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Dr Trivax is no longer at this practice. He is with Stonybrook Medical Center. Nurses and lab at RSONY are top notch. All of the dctors need a bit of a fine tuning when it comes to “out of the box” thinking it seems. I had conversations with some people who had gone here and we all agreed they do not customize their approaches.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
Covered by insurance but about $9,500/IVF cycle
Describe Bradley Trivax's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
At my age they suggested 2-3 embryos be transferred as the case for multiples is very slim.
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Verified
This patient has provided documentation of treatment at this clinic.
6
8
Age
34
Treated
2017
Success with this Doc
No
Treatment
4 IUI, IVF
Diagnosis
Other
6
8
I would describe Doctor Halfen as old fashion. He is very polite and tries to be warm, but he is so straight foward some times that the warm part gets lost. He helds his opinion and approach as the right one leaving no room for suggestions. After my third failed IUI, I was looking to try something different. I was in Femara in the second and third IUI and I wanted to try Clomid for my fourth and last IUI among other suggestions I brought up, but he did not agree and it was not done. My fourth IUI was also a failed attempt.
The three facilities [of Reproductive Specialists of NY] are very convenient. They are clean and well mantained. They have convenient appointment times and the staff is cordial. Depending what facility is closer to you, you might see different doctors every visit. I think this is a weakness. I would like to be constant and for my doctor to always be the one seeing my results.... I was in Femara 5mg daily for 5 days starting on day 3 of my mentrual period.
Age
34
Treated
2017
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1st of 3 Docs
Treatment
4 IUI, IVF
Diagnosis
Other
6
8
How was your experience with Abe Halfen at NYU Langone Reproductive Specialists of New York?
I would describe Doctor Halfen as old fashion. He is very polite and tries to be warm, but he is so straight foward some times that the warm part gets lost. He helds his opinion and approach as the right one leaving no room for suggestions.
After my third failed IUI, I was looking to try something different. I was in Femara in the second and third IUI and I wanted to try Clomid for my fourth and last IUI among other suggestions I brought up, but he did not agree and it was not done. My fourth IUI was also a failed attempt.
What's one piece of advice would you give a prospective patient of Abe Halfen at NYU Langone Reproductive Specialists of New York?
Listen to Doctor Halfen's suggestions for treatment, but remember that you ultimately is who decides how to proceed. Do some research and be strong when suggesting changes.
During treatment, were you treated like a number or a human with Abe Halfen at NYU Langone Reproductive Specialists of New York?
He was very straight foward which was good. He was polite and respecful, however, I felt very discorauge to ask questions. He felt very strongly about his approach and left no room for suggestions.
Describe the protocols Abe Halfen used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I was in Femara 5mg daily for 5 days starting on day 3 of my mentrual period.
Describe your experience with the nursing staff.
They were compassionated and kind.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The three facilities are very convenient. They are clean and well mantained. They have convenient appointment times and the staff is cordial.
Depending what facility is closer to you, you might see different doctors every visit. I think this is a weakness. I would like to be constant and for my doctor to always be the one seeing my results.
Describe the costs associated with your care under Abe Halfen at NYU Langone Reproductive Specialists of New York.
IUI cycles: covered by insurance $900 copay $60 each (4 cycles total)
Medication: covered by insurance copay (around) $100
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost paperwork
- Lost results
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
31
Treated
2017
Success with this Doc
Yes
Treatment
8 IUI, 1 IVF
Diagnosis
Male Factor
10
10
Dr. Saketos treated us with the upmost respect, dignity and empathy...She always took the time to answer questions, explanations, etc...She was an excellent, caring, compassionate and empathic doctor. I would and do gladly recommend her and the other staff doctors to others for assistance with their reproductive needs.. my husband and I were happy with our results and the care we received.
The clinic [Reproductive Specialists of New York] was great, they tried to keep everything organized and up to date with timing and tried to not have you wait too long to be seen by the medical professionals. We throughoughly enjoyed all of our experience with this office...The staff was organized, well respected and helpful through all parts of my conception through the first 8 weeks of pregnancy.
Age
31
Treated
2017
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 7 Docs
Treatment
8 IUI, 1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Maria Saketos at NYU Langone Reproductive Specialists of New York?
She was an excellent, caring, compassionate and empathic doctor. I would and do gladly recommend her and the other staff doctors to others for assistance with their reproductive needs.. my husband and I were happy with our results and the care we received.
What's one piece of advice would you give a prospective patient of Maria Saketos at NYU Langone Reproductive Specialists of New York?
Respect that she is one of the best and take her assistance and advice as each and every couple’s medical issues and conditions are different
During treatment, were you treated like a number or a human with Maria Saketos at NYU Langone Reproductive Specialists of New York?
Dr. Saketos treated us with the upmost respect, dignity and empathy. She and her staff always treated us as humans not like s number. She always took the time to answer questions, explanations, etc...
Describe your experience with the nursing staff.
The staff was organized, well respected and helpful through all parts of my conception through the first 8 weeks of pregnancy.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic was great, they tried to keep everything organized and up to date with timing and tried to not have you wait too long to be seen by the medical professionals. We throughoughly enjoyed all of our experience with this office.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
They would schedule times and have a group of women called into every waiting area. They would individually call every women for either blood draws or ultrasound or whatever their needs were, then they would see the doctor.
Describe the costs associated with your care under Maria Saketos at NYU Langone Reproductive Specialists of New York.
We used a NY state infertility grant with a sliding scale, this probably cost about 9,000 when we were all finished
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10
10
Age
31
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Anovulation, PCOS, Unexplained
10
10
Dr sung was compassionate. She took time explaining all options before procedures. She did not force an opinion on what needs to be done she allowed me to think and ask questions before coming to the decision to do a procedure....Dr sung sent me for a hsg test to make sure there were no blockages in my tubes. I had blood drawn each week along with Sonos to measure my lining and see where I was at in cycle. The first course of action was a medicated cycle with clomid.
Exam rooms [Reproductive Specialists of NY] were clean. Staff was pleasant and accommodating. Then become very familiar as time passes. There are 2 waiting rooms. One large when you check in and one smaller where you wait to be seen. Blood is drawn by skilled technicians.never had any issues. Sometimes wait was long... After seeing the nurses weekly they became so familiar. They were all very nice and treated patients with respect.
Age
31
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Anovulation, PCOS, Unexplained
10
10
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
Lover Dr sung. I felt like she understood what I was going through. She asked questions to know my situation... I asked questions which she always answered. Great bedside manner. Very gentle while speaking and performing procedures. Gave step by step of what was happening and when.
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
Sometimes the wait was long but it was worth it to have a dr who knew what she was doing
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
Dr sung was compassionate. She took time explaining all options before procedures. She did not force an opinion on what needs to be done she allowed me to think and ask questions before coming to the decision to do a procedure.
Describe the protocols Linda Sung used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Dr sung sent me for a hsg test to make sure there were no blockages in my tubes. I had blood drawn each week along with Sonos to measure my lining and see where I was at in cycle. The first course of action was a medicated cycle with clomid. After that we did 2 cycles of medication clomid trigger shot and iui together.
Describe your experience with the nursing staff.
After seeing the nurses weekly they became so familiar. They were all very nice and treated patients with respect.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Exam rooms were clean. Staff was pleasant and accommodating. Then become very familiar as time passes.
There are 2 waiting rooms. One large when you check in and one smaller where you wait to be seen.
Blood is drawn by skilled technicians.never had any issues.
Sometimes wait was long
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
I had my copay... I paid out of pocket for some blood... other than that it was covered by insurance
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7
8
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
7
8
I really liked Dr. Trivax personally. He had a good attitude and was very positive and encouraging and also listened to my concerns....Dr. Trivax did meet with me at most appointments and was easy to talk to. He clearly described his proposed approach. I think he could have provided me more information regarding chance of success, potential issues and side effects of hormones...Ask lots of questions and try to make your appointments before 9 am.
The staff [at Reproductive Specialists of New York] were also generally nice and welcoming; however, at times they were a bit brusque and not very empathetic on some of the days when I was more emotional about the whole process...The strengths are that they are very helpful with insurance issues, generally very nice and efficient, it is fairly easy to make appointments and the office is very nice and filled with sunlight. The main weakness is that the Brooklyn office does not perform IVF's. You need to go to Long Island for that procedure...
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
7
8
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax did meet with me at most appointments and was easy to talk to. He clearly described his proposed approach. I think he could have provided me more information regarding chance of success, potential issues and side effects of hormones.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Ask lots of questions and try to make your appointments before 9 am. I found they were starting to run late around that time.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I really liked Dr. Trivax personally. He had a good attitude and was very positive and encouraging and also listened to my concerns. The staff were also generally nice and welcoming; however, at times they were a bit brusque and not very empathetic on some of the days when I was more emotional about the whole process.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I did IUI twice with femera. I also did one cycle with femera and no IUI. All attempts were unfortunately unsuccessful and I decided to take a break from fertility treatments for a while.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The strengths are that they are very helpful with insurance issues, generally very nice and efficient, it is fairly easy to make appointments and the office is very nice and filled with sunlight. The main weakness is that the Brooklyn office does not perform IVF's. You need to go to Long Island for that procedure.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
I had a $30 co-pay for each visit, which was determined by my insurer. My insurance pays all reproductive costs up to $10,000. I believe that my 9 months of treatment with two IUIs used up approximately $3,000 of that cap.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to convey critical information
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6
8
Age
40 - 41
Treated
2011 - 2012
Success with this Doc
10 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
Uterine Fibroids
6
8
Dr. Sekatos was very knowledgeable about all treatments and was very compassionate. However, she was not super enthusiastic about egg freezing for me at age 41. I do not feel that I was fully aware that my chance of being able to use my frozen eggs are very, very low (2 per cent)....I felt like Dr. Sekatos was kid and "on my side."...I used injections to stimulate follicles for egg retrieval. I was able to retrieve a fair amount for my age.
It was very easy to get appointments, but the wait [at Repro Specialists of NY] was often long when you were there. There was a bit of lack of communication with the billing department when I first began egg retrieval. Now that I am starting the process of transferring my eggs to the DC area, I am disappointed to find that some of their egg freezing techniques were not the utmost cutting edge and the chance of my eggs being viable is extremely low.
Age
40 - 41
Treated
2011 - 2012
Success with this Doc
10 Eggs Frozen
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 Egg Freezing
Diagnosis
Uterine Fibroids
6
8
How was your experience with Maria Saketos at NYU Langone Reproductive Specialists of New York?
Dr. Sekatos was very knowledgeable about all treatments and was very compassionate. However, she was not super enthusiastic about egg freezing for me at age 41. I do not feel that I was fully aware that my chance of being able to use my frozen eggs are very, very low (2 per cent).
What's one piece of advice would you give a prospective patient of Maria Saketos at NYU Langone Reproductive Specialists of New York?
Speak with different doctors at this clinic to find the best fit - which doctors specialize in which procedures.
During treatment, were you treated like a number or a human with Maria Saketos at NYU Langone Reproductive Specialists of New York?
I felt like Dr. Sekatos was kid and "on my side."
Describe the protocols Maria Saketos used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I used injections to stimulate follicles for egg retrieval. I was able to retrieve a fair amount for my age.
Describe your experience with the nursing staff.
The nurses were kind and helpful. There were quite a few patients seen at this clinic, and there was often a long wait.
Describe your experience with NYU Langone Reproductive Specialists of New York.
It was very easy to get appointments, but the wait was often long when you were there. There was a bit of lack of communication with the billing department when I first began egg retrieval. Now that I am starting the process of transferring my eggs to the DC area, I am disappointed to find that some of their egg freezing techniques were not the utmost cutting edge and the chance of my eggs being viable is extremely low.
Describe the costs associated with your care under Maria Saketos at NYU Langone Reproductive Specialists of New York.
At this time, I was working for NYC Department of Education, and all of my treatments were covered (except egg freezing). I don't remember the exact cost.
Describe Maria Saketos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
NA
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
34
Treated
2018
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
Dr. Saketos treated us very nicely and explained all aspects of everything to us on details.... We felt very comfortable with Dr. Saketos. She made us feel at ease and helped us through learning everything we needed to know. When I called with questions she was able to communicate them back to me. She explained exactly what I needed to do where it wouldn’t start as such an expense to us.... Dr. Saketos suggested us to go back to my Gyno to prescribes the medication, blood test and other tests
Everyone [Reproductive Specialists of New York] is very friendly and helpful. We have had to wait for long periods of time in the waiting room while we were seeing the doctors or getting blood work. Usually a couple of hours but other than that everything was great.... Monitoring is $1250 which included IUI for one cycle.... Our insurance did not cover anything. Dr. Saketos suggested us to go back to my Gyno to prescribes the medication
Age
34
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
How was your experience with Maria Saketos at NYU Langone Reproductive Specialists of New York?
We felt very comfortable with Dr. Saketos. She made us feel at ease and helped us through learning everything we needed to know. When I called with questions she was able to communicate them back to me. She explained exactly what I needed to do where it wouldn’t start as such an expense to us.
What's one piece of advice would you give a prospective patient of Maria Saketos at NYU Langone Reproductive Specialists of New York?
Even if you forget to ask something you can always contact them.
During treatment, were you treated like a number or a human with Maria Saketos at NYU Langone Reproductive Specialists of New York?
Dr. Saketos treated us very nicely and explained all aspects of everything to us on details.
Describe the protocols Maria Saketos used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Our insurance did not cover anything. Dr. Saketos suggested us to go back to my Gyno to prescribes the medication, blood test and other tests so that it would be covered by insurance which is was. She explained that once I am done with clomid then I will start back with them for more in depth treatments. They checked my husband as welll during this time. I have a low AMH and my husband has low average sperm count.
Describe your experience with the nursing staff.
Everyone was extremely helpful and nice during the process.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Everyone is very friendly and helpful. We have had to wait for long periods of time in the waiting room while we were seeing the doctors or getting blood work. Usually a couple of hours but other than that everything was great.
Describe the costs associated with your care under Maria Saketos at NYU Langone Reproductive Specialists of New York.
Monitoring is $1250 which included IUI for one cycle.
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9
9
Age
40 - 42
Treated
2016 - 2018
Success with this Doc
No
Treatment
1 IVF, 2 Egg Freezing, 1 Embryo Freezing
Diagnosis
Uterine Fibroids
9
9
Out of all the doctors we Interviewed, we liked her [Dr. Linda Sung] the best. She seemed the most knowledgeable and we felt most comfortable with her. Plus, we are self pay. Her program appeared to be the most inclusive most once we compared apples to apples.Write. Down. Everything. And ask questions. Write them down as they occur to you because there is sooooo much information coming st you. I refer to it as “going down the rabbit hole”
They [nurses at Reproductive Specialists of New York] are great. I always get a phone call back, they answer all my questions if possible, they remember me. That’s the most important...I have to do a lot of my own follow-up work h prescriptions and information...[Monitoring appointments are] Pretty efficient, but I hate the yelling across the room if the names...The billing department needs to be more organized and call people back. Soly is terrific, she’s on top of it, but there is a lot of confusion sometimes.
Age
40 - 42
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF, 2 Egg Freezing, 1 Embryo Freezing
Diagnosis
Uterine Fibroids
9
9
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
Out of all the doctors we Interviewed, we liked her the best. She seemed the most knowledgeable and we felt most comfortable with her. Plus, we are self pay. Her program appeared to be the most inclusive most once we compared apples to apples.
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
Write. Down. Everything. And ask questions. Write them down as they occur to you because there is sooooo much information coming st you. I refer to it as “going down the rabbit hole”
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
Just the number of women there each morning and the yelling of the names for blood and sono.
Describe your experience with the nursing staff.
They are great. I always get a phone call back, they answer all my questions if possible, they remember me. That’s the most important.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The billing department needs to be more organized and call people back. Soly is terrific, she’s on top of it, but there is a lot of confusion sometimes. Also, when I ask for something to be submitted to insurance, please do it. Don’t argue, I know what you are saying and I’m asking you to do this.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
Pretty efficient, but I hate the yelling across the room if the names.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
15,000 per cycle plus meds
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to call in prescriptions to pharmacy
- Provided conflicting information
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10
10
Age
33 - 42
Treated
2009 - 2018
Success with this Doc
Yes
Treatment
6 IUI, 6 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
10
10
I lost 2 pregnancies late term and Dr Trivax held my hand through those experiences...figuratively and literally. He listened to my fears, he included me in my treatment. He was kind and not judgmental. You could not ask for a more amazing Dr. I have referred no less then 5 women to him who have all gone through treatment with him. He is a absolutely amazing...Wait to see him, even if another Dr in the practice is available sooner.
There have been many changes over the years [at Reproductive Specialists of New York]. As with any other office, I recommend being an advocate for yourself...We have done many protocols. If one didn't work, we made adjustments until we got the results we wanted...I have made friends with this staff. They are people I keep in touch with outside the office now...There were times the wait was long and others where you were in and out
Age
33 - 42
Treated
2009 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
3rd of 5 Docs
Treatment
6 IUI, 6 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
10
10
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I lost 2 pregnancies late term and Dr Trivax held my hand through those experiences...figuratively and literally. He listened to my fears, he included me in my treatment. He was kind and not judgmental. You could not ask for a more amazing Dr. I have referred no less then 5 women to him who have all gone through treatment with him. He is a absolutely amazing.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Wait to see him, even if another Dr in the practice is available sooner.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He is kind and empathetic and he listened to my concerns and ideas.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
We have done many protocols. If one didn't work, we made adjustments until we got the results we wanted.
Describe your experience with the nursing staff.
I have made friends with this staff. They are people I keep in touch with outside the office now.
Describe your experience with NYU Langone Reproductive Specialists of New York.
There have been many changes over the years. As with any other office, I recommend being an advocate for yourself. Dont just go along with things. Ask questions, share your opinions, do your own research. Make sure you walk away understanding everything.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
There were times the wait was long and others where you were in and out
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
In total, we used our lifetime max of 50k for IVF treatments. That figure does not include items covered under the medical portion of insurance such as sono, labs.
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10
8
Age
34
Treated
2017
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Uterine Fibroids
10
8
Doctor Trivax is knowledgeable, a good communicator and a warm person. He addressed my concerns and was open to suggestions. I never felt rush during the appointments and left always feeling very positive about the process.... He displayed genuine concern about my case, without being negative. He was positive and always encouraging. He is warm and very knowledgeable. We always left his office hopeful.
The clinic [Reproductive Sepcialists of NY] where Doctor Trivax is based in Mineola was too far from my home, for my daily check-in so I had to go to West Islip instead. There. I saw different doctors which I really didn't like. The daily check-in wait period was not too bad, but the day of the IUIs was very long. Again, the actual IUI were perfomed by different doctors, which I didn't like.
Age
34
Treated
2017
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Uterine Fibroids
10
8
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Doctor Trivax is knowledgeable, a good communicator and a warm person. He addressed my concerns and was open to suggestions. I never felt rush during the appointments and left always feeling very positive about the process.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Doctor Trivax is very informative, be ready to take notes or bring your partner so you don't miss any detail.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He displayed genuine concern about my case, without being negative. He was positive and always encouraging. He is warm and very knowledgeable. We always left his office hopeful.
Describe your experience with the nursing staff.
They were respectful and cordial. They were willing to find out the answers to my questions and concerns. They displayed concern and compassion.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic where Doctor Trivax is based in Mineola was too far from my home, for my daily check-in so I had to go to West Islip instead. There. I saw different doctors which I really didn't like. The daily check-in wait period was not too bad, but the day of the IUIs was very long. Again, the actual IUI were perfomed by different doctors, which I didn't like.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
Hysteroscopy: Covered by insurance copay of around $400
Visits: Covered by insurance copay of around $120
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
29 - 31
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
4 IUI, 2 IVF
Diagnosis
Male Factor
10
10
He was personable and understanding of the fact that we're "not millionaires" ready to jump to the most expensive forms of treatment. However, he was just as understanding when we were emotionally spent and worked with us. He was the fourth and final doctor we saw and cannot say enough about him.
Our first embryos were lost due to bacterial contamination that they couldn't explain. But they did not charge us for our second cycle and took extra precautions which resulted in a successful cycle... My care team was so caring, personable and overall amazing.
Age
29 - 31
Treated
2013 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
4th of 4 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Male Factor
10
10
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
My husband and I both left Dr. Stelling's office smiling after our first consultation with him. He was personable and understanding of the fact that we're "not millionaires" ready to jump to the most expensive forms of treatment. However, he was just as understanding when we were emotionally spent and worked with us.
He was the fourth and final doctor we saw and cannot say enough about him.
We have since moved out of state but will be traveling back to Dr. Stelling for our next cycle as opposed to finding a new doctor.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
He tells it like it is. He'll use the word "boobs" and tell you and your spouse that he understands you're probably sick of having sex. It may not sound professional to some but it lightens the mood and really creates a more personable and comfortable atmosphere.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
My care team was so caring, personable and overall amazing. When our pregnancy test came back positive I got hugs from all the nurses. They were genuinely happy and excited for us.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Susan Marfaglio)
How genuinely happy they were for us when we finally got pregnant. And how they remembered us after 2 years.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
Monitoring appointments were run like a well oiled machine. The waiting room was never overflowing and I was always in and out.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Canceled a cycle due to clinic error
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
33
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor
10
10
She [Dr. Linda Sung] is an excellent doctor. She explained everything clearly and to the point. She explained all risks and how she would handle things if it was her in my situation. I would recommend her to anyone looking for a fertility doctor.... The doctor told us the percentages of transferring more than one embryo and how it could increase the likelihood of an embryo implanting in the uterus and also told us how much it could increase the likelihood of a multiples pregnancy.
This is a great clinic [Reproductive Specialists of NY]. It is hectic though, as they are so busy helping so many people. While that can be frustrating, especially when you are going through something so personal and stressful, just know that it means you are not alone in your struggle. There are so many people going through the exact same thing as you and just seeking help. This clinic can help you achieve your dream of becoming a parent, but you have to have patience with them. Otherwise, they were great to me.
Age
33
Treated
2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
—
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor
10
10
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
She is an excellent doctor. She explained everything clearly and to the point. She explained all risks and how she would handle things if it was her in my situation. I would recommend her to anyone looking for a fertility doctor. If it wasn't for her, I would not have my beautiful twin girls.
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
Put your trust in her. She knows what she is doing. Be completely honest and up front about what you have going on and what you are hoping to achieve by going to her.
Describe your experience with NYU Langone Reproductive Specialists of New York.
This is a great clinic. It is hectic though, as they are so busy helping so many people. While that can be frustrating, especially when you are going through something so personal and stressful, just know that it means you are not alone in your struggle. There are so many people going through the exact same thing as you and just seeking help. This clinic can help you achieve your dream of becoming a parent, but you have to have patience with them. Otherwise, they were great to me.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
The costs were high, but that was to be expected as IVF is not covered by my health insurance. It was somewhere in the neighborhood of about $18,000.
Describe Linda Sung's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
The doctor told us the percentages of transferring more than one embryo and how it could increase the likelihood of an embryo implanting in the uterus and also told us how much it could increase the likelihood of a multiples pregnancy.
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10
10
Age
35 - 40
Treated
2009 - 2014
Success with this Doc
Yes
Treatment
2 IVF, Donor Sperm
Diagnosis
Anovulation, PCOS
10
10
I LOVED Bradley Trivax. He is amazing. He allowed me to partner in the process. He gave me his email address so I could ask questions whenever they come up. I don't know of ANY other RE that does that. He is amazing!!!...He was fabulous! Explained everything. Very gentle and patient. Wonderful sense of humor. Seemed incredibly caring and honest. I felt like he cared about me as a person and was willing to share his thought process about my treatment protocol. Very available to answer questions. I always saw him when he was in the office. I never "just" saw the nurse or lab technician, which I have heard happens at other practices.
I thought they [staff at Reproductive Specialists of New York] were great. I wish they did all procedures in Brooklyn but going to Long Island wasn't too bad because I didn't have to do it very often...I LOVED Bradley Trivax. He is amazing. He allowed me to partner in the process. He gave me his email address so I could ask questions whenever they come up. I don't know of ANY other RE that does that. He is amazing!!!
Age
35 - 40
Treated
2009 - 2014
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, Donor Sperm
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He was fabulous! Explained everything. Very gentle and patient. Wonderful sense of humor. Seemed incredibly caring and honest. I felt like he cared about me as a person and was willing to share his thought process about my treatment protocol. Very available to answer questions. I always saw him when he was in the office. I never "just" saw the nurse or lab technician, which I have heard happens at other practices.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Ask for his email address!
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I LOVED Bradley Trivax. He is amazing. He allowed me to partner in the process. He gave me his email address so I could ask questions whenever they come up. I don't know of ANY other RE that does that. He is amazing!!!
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Four Clomid ICIs (I have PCOS so didn't do any unmedicated cycles) with trigger
1 injectible ICI with trigger
2 IVF cycles (several years apart) with Menopur, Ganrelix, I forget the other one, plus trigger
1 medicated FET
2 unmedicated FET with trigger
1 fresh transfer
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena)
She was very kind but rather... brusque? to the point.
Describe your experience with NYU Langone Reproductive Specialists of New York.
I thought they were great. I wish they did all procedures in Brooklyn but going to Long Island wasn't too bad because I didn't have to do it very often.
Describe Bradley Trivax's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
He was flexible and supportive of transferring either one or two. I transferred two with my first FET, which was before strong recommendations existed for eSET (2010)
I did eSET for my other FETs, which were several years after the first FET (2014).
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to consider drug intolerance
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3
3
Age
28 - 29
Treated
2012 - 2013
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
3
3
He [Dr James Stelling] is an intelligent man but looking back he didn't have a great bedside manner and sometimes you hardly saw him and another doctor within the practice was dealing with your case...His strategy was to get me pregnant. I ended up with OHSS and had to delay my transfer. Then I had two frozen medicated transfers and they both failed. I also had a uterine biopsy which was the worst experience of my life. I just felt that although he seemed to have an idea of what To do with me, nothing he actually did was successful.
Depending on who was working that day was the doctor you saw, it didn't matter who started to give you a treatment plan. There were times I questioned whether they spoke to each other about what they were suggesting...Love the nursing staff [at Reproductive Specialists of New York] so much! I cried when I decided to leave them...He [Dr James Stelling] is an intelligent man but looking back he didn't have a great bedside manner and sometimes you hardly saw him and another doctor within the practice was dealing with your case.
Age
28 - 29
Treated
2012 - 2013
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
3
3
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
He is an intelligent man but looking back he didn't have a great bedside manner and sometimes you hardly saw him and another doctor within the practice was dealing with your case.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
I know people who have gotten pregnant with him so it Cms be successful but I wouldn't waste my time.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
Depending on who was working that day was the doctor you saw, it didn't matter who started to give you a treatment plan. There were times I questioned whether they spoke to each other about what they were suggesting.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
His strategy was to get me pregnant. I ended up with OHSS and had to delay my transfer. Then I had two frozen medicated transfers and they both failed. I also had a uterine biopsy which was the worst experience of my life. I just felt that although he seemed to have an idea of what To do with me, nothing he actually did was successful.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Linda )
Love the nursing staff so much! I cried when I decided to leave them.
Describe your experience with NYU Langone Reproductive Specialists of New York.
You see whatever Doctor is in that day which may be a different doctor than you saw the day before.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
You made an apptionment and showed up in the morning.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
It was covered under insurance so I didn't pay out of pocket besides copay's.
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10
10
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
10
10
She [Dr. Mary Bray] knew my name, I felt like I knew her personally and could ask anything....She is wonderful. From the moment I met her I felt/feel I was in the right hands. Im sure she will help us reach our goals. She is reassuring, honest, direct and knowledgeable. Im happy she is my doctor...Dont be turned off by her directness. She really truly wants what you want and has dedicated her whole life to women being able to have a family.
The clinic [Repro Specialists of NY Brooklyn] has convenient hours, friendly caring staff. You can feel that they really care in that office. Im so happy I go here. Anyone who goes here will be happy and safe. There arent any weaknesses to this office. Its a caring convenient office....[Nursing Staff] They are wonderful. They all know me by name. I feel safe in that office... it was overwhelming for me the first time around. I just followed instructions.
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
She is wonderful. From the moment I met her I felt/feel I was in the right hands. Im sure she will help us reach our goals. She is reassuring, honest, direct and knowledgeable. Im happy she is my doctor.
What's one piece of advice would you give a prospective patient of Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Dont be turned off by her directness. She really truly wants what you want and has dedicated her whole life to women being able to have a family.
During treatment, were you treated like a number or a human with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
She knew my name, I felt like I knew her personally and could ask anything.
Describe the protocols Mary Bray (retired) used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I dont remember, it was overwhelming for me the first time around. I just followed instructions.
Describe your experience with the nursing staff.
They are wonderful. They all know me by name. I feel safe in that office.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic has convenient hours, friendly caring staff. You can feel that they really care in that office. Im so happy I go here.
Anyone who goes here will be happy and safe. There arent any weaknesses to this office. Its a caring convenient office.
Describe the costs associated with your care under Mary Bray (retired) at NYU Langone Reproductive Specialists of New York.
Insurance covered my visits
Describe Mary Bray (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
My doc agreed that because of my age she would transfer 2. We both agreed thats the ideal number.
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Verified
This patient has provided documentation of treatment at this clinic.
7
10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
—
7
10
Dr. Sung is a great & is passionate about helping her patients.. she is very good at what she does.. I just wish my treatments landed on the days she was in the office. I feel like her guidance has always been correct....Once we got all the initial bloodwork done and the baseline sono she didn’t push me to do anything I didn’t want to do... The office staff [Repro Specialists of NY] always has a smile on their face & makes your expirence very personable
They [Repro Specialists of New York] know the insurances very well but always double check your coverage as well and always been your own advocate. They are a great staff and hey are always willing to help. Make sure you go with questions prepared for your first visit.... The nurses in the Mineola location are amazing.. they have really helped me through this process.. they are always rooting for me... The office staff always has a smile on their face & makes your expirence very personable
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
—
7
10
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
Dr. Sung is a great & is passionate about helping her patients.. she is very good at what she does.. I just wish my treatments landed on the days she was in the office. I feel like her guidance has always been correct.
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
Trust her, she will guide you in the right direction
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
The office staff always has a smile on their face & makes your expirence very personable
Describe the protocols Linda Sung used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Once we got all the initial bloodwork done and the baseline sono she didn’t push me to do anything I didn’t want to do
Describe your experience with the nursing staff.
The nurses in the Mineola location are amazing.. they have really helped me through this process.. they are always rooting for me
Describe your experience with NYU Langone Reproductive Specialists of New York.
They know the insurances very well but always double check your coverage as well and always been your own advocate. They are a great staff and hey are always willing to help. Make sure you go with questions prepared for your first visit.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
So far I just have had my copay with no deductible or co-insurance
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10
5
Age
32
Treated
2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Unexplained
10
5
The nurse and staff who are actually no longer with RSOFNY were kind and made me feel extremely comfortable given an uncomfortable situation . Dr Stelling and his staff moved to his new office for his new practice and j was very happy to see all of my old nurses as well as him ... Listen very carefully , he speaks very fast ... He takes the time to thoroughly explain the process and makes recvomendations based on your health history
I wasn’t a fan of the clinic [Reproductive Specialists of New York] itself , but the doctors are no longer at that location , they left and started their own ; to me the office felt way to factory like , it needed to be a little more cherry and uplifting ... Only once my clomid was never called into to my pharmacy and my office In West Islip closed early , I called over to minneola and they resolved the issue within a half hour .
Age
32
Treated
2018
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Unexplained
10
5
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
The nurse and staff who are actually no longer with RSOFNY were kind and made me feel extremely comfortable given an uncomfortable situation . Dr Stelling and his staff moved to his new office for his new practice and j was very happy to see all of my old nurses as well as him
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
Listen very carefully , he speaks very fast
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
He takes the time to thoroughly explain the process and makes recvomendations based on your health history
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I always started my cyles on day 3 of my period , protocol was 5 days of clomid and follicle scans before IUI
Describe your experience with NYU Langone Reproductive Specialists of New York.
I wasn’t a fan of the clinic itself , but the doctors are no longer at that location , they left and started their own ; to me the office felt way to factory like , it needed to be a little more cherry and uplifting
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
$50 per office visit , with insurance 3 IUIs my cost was $2000
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to call in prescriptions to pharmacy
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7
8
Age
33 - 40
Treated
2011 - 2018
Success with this Doc
Yes
Treatment
5 IUI, Donor Sperm
Diagnosis
Unexplained
7
8
Dr. Sung is very thorough. She is open to listening if you have questions so that she can ultimately achieve what everyone who goes to her for a baby. I feel that she is very knowledgeable...I greatly appreciated the hours. It made it easier to go early in the morning before work without having to take time off of work. Sometimes even if they [Repro Specialists of NY Mineloa] didn't even have the earliest appointments available they would fit me in if I was there.
I greatly appreciated the hours. It made it easier to go early in the morning before work without having to take time off of work. Sometimes even if they [Repro Specialists of NY Mineloa] didn't even have the earliest appointments available they would fit me in if I was there...The nursing stafff are awesome. They are very compassionate. I especially am pleased when my blood is being taken it is always such an easy process I never feel anything
Age
33 - 40
Treated
2011 - 2018
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, Donor Sperm
Diagnosis
Unexplained
7
8
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
Dr. Sung is very thorough. She is open to listening if you have questions so that she can ultimately achieve what everyone who goes to her for a baby. I feel that she is very knowledgeable And I hope that although I love the people at the office I am blessed with my little one soon
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
Listen carefully, take notes if it makes you comfortable.
Describe your experience with the nursing staff.
The nursing stafff are awesome. They are very compassionate. I especially am pleased when my blood is being taken it is always such an easy process I never feel anything
Describe your experience with NYU Langone Reproductive Specialists of New York.
I greatly appreciated the hours. It made it easier to go early in the morning before work without having to take time off of work. Sometimes even if they didn't even have the earliest appointments available they would fit me in if I was there.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
My insurance paid 80 percent of my procedure and my insurance covered most meds.
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8
8
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Unexplained
8
8
He [Dr. Trivax] is very passionate about his job and helping couples get pregnant. He is willing to go at a pace you are comfortable with and does not push you and that’s makes the patient more comfortable. He is ver personable too....You might not always see him because he is between clinics but he always knows what’s going on and communicates with the staff to let you know what is going on... We did 4 iuis with femara and Hcg injection when blood work and sono looked good and opk were positive.
The only downfall [Reproductive Specialists of New York- Mineola] is the amount of patients so that you might not see the doctors every time, but sometimes that is because they work in different offices on different days. Otherwise it is run smooth.... [nurses] Very personable and helpful during a hard time.... We are self pay so it’s very expensive. Our insurance only covers testing for diagnosis and nothing else.... We did 4 iuis with femara and Hcg injection
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Unexplained
8
8
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He is very passionate about his job and helping couples get pregnant. He is willing to go at a pace you are comfortable with and does not push you and that’s makes the patient more comfortable. He is ver personable too.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
You might not always see him because he is between clinics but he always knows what’s going on and communicates with the staff to let you know what is going on
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
We did 4 iuis with femara and Hcg injection when blood work and sono looked good and opk were positive.
Describe your experience with the nursing staff.
Very personable and helpful during a hard time.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The only downfall is the amount of patients so that you might not see the doctors every time, but sometimes that is because they work in different offices on different days. Otherwise it is run smooth.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
We are self pay so it’s very expensive. Our insurance only covers testing for diagnosis and nothing else. We wish fertility was covered.
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9
10
Age
39 - 42
Treated
2011 - 2014
Success with this Doc
No
Treatment
10 IUI, 1 IVF, Donor Sperm
Diagnosis
—
9
10
She [Dr. Linda Sung] was very understanding and sympathetic, she took the time to answer all of my questions and I did not feel rushed even though it was a very busy office. She was my main doctor but I also saw many other doctors in the practice and all were very good...It's a very busy practice but well managed...[Nursing staff at Reproductive Specialists of New York were] all very very nice and friendly. Most knew me by name by the end of my treatments. A lot of them shared their own personal stories
It's a very busy practice but well managed...[Nursing staff at Reproductive Specialists of New York were] all very very nice and friendly. Most knew me by name by the end of my treatments. A lot of them shared their own personal stories...She [Dr. Linda Sung] was very understanding and sympathetic, she took the time to answer all of my questions and I did not feel rushed even though it was a very busy office. She was my main doctor but I also saw many other doctors in the practice and all were very good...It's a very busy practice but well managed...[Nursing staff at Reproductive Specialists of New York were] all very very nice and friendly. Most knew me by name by the end of my treatments. A lot of them shared their own personal stories
Age
39 - 42
Treated
2011 - 2014
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
10 IUI, 1 IVF, Donor Sperm
Diagnosis
—
9
10
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
She was very understanding and sympathetic, she took the time to answer all of my questions and I did not feel rushed even though it was a very busy office. She was my main doctor but I also saw many other doctors in the practice and all were very good
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
Make sure you have realistic expectations explained. It's a roller coaster!
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
She always took the time to answer all of my questions
Describe your experience with the nursing staff.
All very very nice and friendly. Most knew me by name by the end of my treatments. A lot of them shared their own personal stories
Describe your experience with NYU Langone Reproductive Specialists of New York.
It's a very busy practice but well managed
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
My insurance not participate in IVF so the meds were expensive
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10
10
Age
30
Treated
2012
Success with this Doc
Yes
Treatment
IUI, IVF, 5 Egg Freezing
Diagnosis
Unexplained
10
10
I was fortunate my IVF was successful but if it hadn't been, I would have stayed with Dr. Trivax because he was comforting, never made me feel silly for all my anxiety, and always called me back when I called way to often.
I went to Cornell & Columbia before Dr. Trivax and immediately knew I wanted to use him and his practice.
Age
30
Treated
2012
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$500K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IUI, IVF, 5 Egg Freezing
Diagnosis
Unexplained
10
10
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax is by far the most incredible doctors I've ever seen. I was fortunate my Ivf was successful but if it hadn't been I would have stayed with Dr. Trivax because he was comforting, never made me feel silly for all
My anxiety and alwAys called me back when I called way to often. I went to Cornell & Columbia before Dr. Trivax and immediately knew I wanted to use him and his practice for the most pivotal moments of my life. I cannot express my gratitude to dr Trivax and his practice!!
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
You're in good hands. Be patient and stress free
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He was sincere & so easy to talk to
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York.
She remembered everything and was very compassionate
- Read less
10
10
Age
36 - 40
Treated
2006 - 2010
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
Endometriosis, Poor Egg Quality
10
10
Dr. Sung listened to me. She was great....I didn't like clomid. After 2 cycles, I said I'd had enough & she respected that. We went back ivf, doing a second cycle & it worked...I showed up for the insemination & learned that there was no sample. I left. Dr. Sung called me within 3 hours & offered to replace the sample & cover all my copays for future procedures (not a small amount of money, given that I had an additional iui plus a subsequent ivf cycle). They also revamped their storage procedures & systems. I have no complaints about them at all. I have a wonderful daughter & I owe that to them.
I showed up for the insemination [at Reproductive Specialists of New York] & learned that there was no sample. I left. Dr. Sung called me within 3 hours & offered to replace the sample & cover all my copays for future procedures (not a small amount of money, given that I had an additional iui plus a subsequent ivf cycle). They also revamped their storage procedures & systems. I have no complaints about them at all. I have a wonderful daughter & I owe that to them.
Age
36 - 40
Treated
2006 - 2010
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
Endometriosis, Poor Egg Quality
10
10
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
She is great. Treats you like a real person.
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
Dr. Sung listened to me. She was great.
Describe the protocols Linda Sung used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I didn't like clomid. After 2 cycles, I said I'd had enough & she respected that. We went back ivf, doing a second cycle & it worked.
Describe your experience with the nursing staff.
It was difficult to see what my left ovary was producing & the staff remembered it each time. I also have difficult veins & they listened to me, taking blood only from one arm all the time - the same spot too.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
My health insurance covered everything except the copays & the donor sperm samples. I don't know what the costs of rsny were.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Lost or damaged samples
- Canceled a cycle due to clinic error
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8
8
Age
39
Treated
2018
Success with this Doc
No
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
8
8
I had severe OHSS to where I couldn't walk. She told me to come in and helped me with it and guided me. Personally walked me in and out. When our transfer resulted in no pregnancy, Dr. Sung personally called me to tell me that it didn't work, not to give up and we will get there. I was sobbing in Sephora and she told me to go to a quite corner and just cry it out with her. She was supportive understanding.... I didn't see her often until retrieval, follow up and transfer but when i did she was patient and kind.
STRENGTH [of Reproductive Specialists of NY]: Communication Easy appointments Fast Results WEAKNESS Overcrowded Sometimes you see different Dr's without warning Sometimes can seem very money hungry. There are time swhen you wait a bit. Blood work and ultrasounds go quick. If you do not like the feeling of cattle being herd you wont like this place.... Names read out in waiting room you came in to sit in the chairs, blood, ultrasound go home. Results were given on portal.
Age
39
Treated
2018
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
8
8
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
Dr Sung was an amazing Dr. when I sat with her.
I didn't see her often until retrieval, follow up and transfer but when i did she was patient and kind. The communication was lacking from Nurse to patient to Dr. I feel as if I wasnt being taken seriously during my TWW as I started bleeding and was told it was normal. I was watching my progesterone drop and was told I was in normal limits despite seeing it fall. I feel like this was major miscommunication and not relayed to Dr. Sung. I did speak with her afterwards and we discussed my next protocol and that I needed to speak with her and not just the nurses as I felt brushed off. She apologized profusely. I feel that it isn't a situation with the Dr's as it is a situation with the place and being over packed and consistently busy. I don't think they can keep up or keep a personal relationship. More of a factory like atmosphere than a personal clinic.
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
Be patient...
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
I had severe OHSS to where I couldn't walk. She told me to come in and helped me with it and guided me. Personally walked me in and out. When our transfer resulted in no pregnancy, Dr. Sung personally called me to tell me that it didn't work, not to give up and we will get there. I was sobbing in Sephora and she told me to go to a quite corner and just cry it out with her. She was supportive understanding. I eventually didn't do my next cycle because I thought I wasn't ready but it was not because of Dr. Sung.
Describe the protocols Linda Sung used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Follistim 225 units, Inject 225 units subcutaneously between 5-9PM, as directed
o Menopur 150 IU, Inject 150 units subcutaneously between 5-9 PM, as directed.
- Fri 07/06/2018:
o Follistim 225 units, Inject 225 units subcutaneously between 5-9PM, as directed
o Menopur 150 IU, Inject 150 units subcutaneously between 5-9 PM, as directed.
- Sat 07/07/2018:
o Follistim 225 units, Inject 225 units subcutaneously between 5-9PM, as directed
o Menopur 150 IU, Inject 150 units subcutaneously between 5-9 PM, as directed.
o Follistim 225 units, Inject 225 units subcutaneously between 5-9PM, as directed
o Menopur 150 IU, Inject 150 units subcutaneously between 5-9 PM, as directed.
I reivewed your blood and ultrasound from today with Dr. Trivax, and he would like to make the followng changes:
1. Start your Ganirelix this afternoon/evening as we discussed and then continue daily every MORNING.
2. DECREASE your Follistim to 150 units every night.
3. Continue your Menopur at 2 vials of powder a night.
We'll see you Wednesday!
o Take/administer the following medication(s)
- Mon 07/09/2018:
o Follistim 150 units, Inject 150 units subcutaneously between 5-9PM as directed
o Ganirelix Acetate 0.25 mg, Take 0.25 mg subcutaneously as directed in the morning
- Tue 07/10/2018:
o Follistim 150 units, Inject 150 units subcutaneously between 5-9PM as directed
o Ganirelix Acetate 0.25 mg, Take 0.25 mg subcutaneously as directed in the morning
- Wed 07/11/2018:
o Ganirelix Acetate 0.25 mg, Take 0.25 mg subcutaneously as directed in the morning
o Take/administer the following medication(s)
- Wed 07/11/2018:
o Follistim 150 units, Inject 150 units subcutaneously in the morning as directed
o Menopur 150 IU, Inject 150 units subcutaneously between 5-9 PM, as directed.
o Ganirelix Acetate 0.25 mg, Inject 0.25 mg subcutaneously twice a day as directed
- Thu 07/12/2018:
o Ganirelix Acetate 0.25 mg, Take 0.25 mg subcutaneously as directed in the morning
- Fri 07/13/2018:
o Ganirelix Acetate 0.25 mg, Inject 0.25 mg subcutaneously twice a day as directed
Spoke with patient. Instructed patient to administer HCG 2.5 K SC and Lupron 4mg SC @ 9:00 PM tonight. No other injectable medications tonight. Reviewed retrieval instructions and arrival time of 8:00 AM on 7/15/2018. Return to the office in the AM for blood work and to review retrieval instructions. All questions answered. Patient verbalized understanding.
Describe your experience with the nursing staff.
Way too busy, don't know you unless you are there everyday and go off of charts.
Describe your experience with NYU Langone Reproductive Specialists of New York.
STRENGTH:
Communication
Easy appointments
Fast Results
WEAKNESS
Overcrowded
Sometimes you see different Dr's without warning
Sometimes can seem very money hungry.
There are time swhen you wait a bit. Blood work and ultrasounds go quick. If you do not like the feeling of cattle being herd you wont like this place.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
Cattle call line. Names read out in waiting room you came in to sit in the chairs, blood, ultrasound go home. Results were given on portal.
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
We had insurane coverage for procedure, medication was out of pocket and we received a 25% discount. All together for medication was 4K
Genetic Testing was another 5K
Egg Freezing 1,360
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Failed to inform you of changes in protocol
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
29 - 30
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
10
10
My husband and I initial visit with [Dr. Yelena Dondik] was very comfortable. Based on our medical history by the end of the visit Dr.Dondik made a plan for us, explaining every step of the process. She did an excellent job with her knowledge, confidence and patience...I felt like a human because of Dr.Dondik's Compassion towards my husband and I situation as a young couple trying to conceive naturally but was unable to do so.
[NYU Langone Reproductive Specialists is a] Very clean and well organized office. I never waited more than 10 mins after my appointment time. They were very flexible if I was running late, just call or they will...the view was amazing in the waiting area. Each and every one of them [staff] was courteous, professional, and made my visit as comfortable as they possibly could. This experience would not have been the same without (Nurse) Elena, she was very knowledgeable with my plan of care and consistently answers all my questions before and after all my appointments.
Age
29 - 30
Treated
2018 - 2019
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
My husband and I initial visit with Dr.Dondik was very comfortable. Based on our medical history by the end of the visit Dr.Dondik made a plan for us, explaining every step of the process. She did an excellent job with her knowledge, confidence and patience.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
If you're anything like myself, write down all the questions you may have before going to your appointment so when you leave the office you'll be satisfied all your questions were answered.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
I felt like a human because of Dr.Dondik's Compassion towards my husband and I situation as a young couple trying to conceive naturally but was unable to do so.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena Longoria)
I cannot begin to express my satisfaction with the staff at Dr.Dondik's office.From the front desk, Medical assistance, Sono Tec. to the Nurse's (especially Elena).Each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could. This experience would not have been the same without (Nurse) Elena, she was very knowledgeable with my plan of care and consistently answers all my questions before and after all my appointments.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Very clean and well organized office. I never waited more than 10 mins after my appointment time. They were very flexible if I was running late, just call or they will. Completely off topic but the view was amazing in the waiting area.
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10
10
Age
32
Treated
2019
Success with this Doc
Yes
Treatment
1 IUI, Donor Sperm
Diagnosis
Tubal Blockage
10
10
He [Dr. Rani Fritz] is more than happy to answer any and all questions!...He always treated my wife and I with respect, built a relationship with us and got to know us for who we are...was extremely professional, courteous and kind. He kept us informed throughout the process and explained everything in detail each visit. We always left feeling well informed and knowing what to expect. The experience was great!...I began taking Estradiol, as my uterine lining was thin. Each week I was monitored and had bloodwork taken. Once it was getting close to IUI time I was given femara and I had a trigger shot to ovulate.
Dina and the rest of the nurses [at NYU Langone Reproductive Services] were just amazing, informative and kind. Such a pleasure to have met all of them...Convenient early hours to schedule appointments before work, flexibility, very kind staff. The staff gets to know you from day one. The office is clean, the staff is so friendly. There are no negatives in my opinion...He [Dr. Rani Fritz] is more than happy to answer any and all questions!...He always treated my wife and I with respect, built a relationship with us and got to know us for who we are...was extremely professional, courteous and kind. He kept us informed throughout the process and explained everything in detail each visit. We always left feeling well informed and knowing what to expect. The experience was great!...I began taking Estradiol, as my uterine lining was thin. Each week I was monitored and had bloodwork taken. Once it was getting close to IUI time I was given femara and I had a trigger shot to ovulate.
Age
32
Treated
2019
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, Donor Sperm
Diagnosis
Tubal Blockage
10
10
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. fritz was extremely professional, courteous and kind. He kept us informed throughout the process and explained everything in detail each visit. We always left feeling well informed and knowing what to expect. The experience was great!
What's one piece of advice would you give a prospective patient of Rani Fritz at NYU Langone Reproductive Specialists of New York?
Ask good questions if something is on your mind. He is more than happy to answer any and all questions!
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
He always treated my wife and I with respect, built a relationship with us and got to know us for who we are.
Describe the protocols Rani Fritz used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I began taking Estradiol, as my uterine lining was thin. Each week I was monitored and had bloodwork taken. Once it was getting close to IUI time I was given femara and I had a trigger shot to ovulate.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Dina)
Dina and the rest of the nurses were just amazing, informative and kind. Such a pleasure to have met all of them.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Convenient early hours to schedule appointments before work, flexibility, very kind staff. The staff gets to know you from day one. The office is clean, the staff is so friendly. There are no negatives in my opinion.
Describe the costs associated with your care under Rani Fritz at NYU Langone Reproductive Specialists of New York.
Lucky enough to have had the visits covered under my insurance plan.
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10
10
Age
38
Treated
2019
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Unexplained
10
10
Dr. Dondik is professional, well versed in the recent research, and seems genuinely invested in patient outcomes. We came after six months of trying and were diagnosed with unexplained infertility. Dr. Dondik recommended IUI medicated with Clomid, and we were lucky enough to get a positive pregnancy test on the first round. We "graduated" with a healthy eight week ultrasound.
I loved that the office [NYU Langone Reproductive Specialists of New York] was small and efficient, and most of the time extremely warm and friendly...The clinic is clean, conveniently located (with a nice view, which is a bonus), and efficiently run. I loved how small it was, because it made it easy to deal with, and they were very understanding when travel delays made me quite late one day.
Age
38
Treated
2019
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
10
10
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr. Dondik is professional, well versed in the recent research, and seems genuinely invested in patient outcomes. We came after six months of trying and were diagnosed with unexplained infertility. Dr. Dondik recommended IUI medicated with Clomid, and we were lucky enough to get a positive pregnancy test on the first round. We "graduated" with a healthy eight week ultrasound.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Go see her.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
I was so grateful to find Dr. Dondik's office after an arduous search to find someone who took our insurance. I loved that the office was small and efficient, and most of the time extremely warm and friendly. Dr. Dondik herself couldn't have been kinder or more patient.
Describe the protocols Yelena Dondik used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Dr. Dondik prescribed Clomid to start out. When she noticed a thinner uterine lining, she prescribed estrogen suppositories. We used our own genetic material.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic is clean, conveniently located (with a nice view, which is a bonus), and efficiently run. I loved how small it was, because it made it easy to deal with, and they were very understanding when travel delays made me quite late one day.
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
Our insurance covered everything but an $85 trigger shot.
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10
10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
PCOS
10
10
She [Dr. Linda Sung] was very easy to talk to and answered all my questions patiently and thoroughly. I'm a very nervous person and she picked that up right away. She made me feel better! Although she wasn't the actual doctor who did my IUI she was amazing!...clomid to start with HCG trigger shot and a few IUI's because she trusted my body could get pregnant with that...made me feel so much better while explaining what I was in store for.
Strengths are a ton [at Reproductive Specialists of New York] but some main ones are they get you in and out but in a good way. They have a ton of appointments for those who work as well. You aren't just like another file, they take your time with you and everyone is so nice and informative! They treat you great and are patient! Weaknesses i don't really have any!...Loved them all [nurses]! Very helpful and would be supportive always
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Race
European, Latino
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI
Diagnosis
PCOS
10
10
How was your experience with Linda Sung at NYU Langone Reproductive Specialists of New York?
she was very patient and explained everything throughly! I felt comfortable from the moment I walked in until the moment I left! I am a very nervous person and she picked up on that right away and made me feel so much better while explaining what I was in store for.
What's one piece of advice would you give a prospective patient of Linda Sung at NYU Langone Reproductive Specialists of New York?
you're in good hands!
During treatment, were you treated like a number or a human with Linda Sung at NYU Langone Reproductive Specialists of New York?
She was very easy to talk to and answered all my questions patiently and thoroughly. I'm a very nervous person and she picked that up right away. She made me feel better! Although she wasn't the actual doctor who did my IUI she was amazing!
Describe the protocols Linda Sung used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
clomid to start with HCG trigger shot and a few IUI's because she trusted my body could get pregnant with that.
Describe your experience with the nursing staff.
Loved them all! Very helpful and would be supportive always
Describe your experience with NYU Langone Reproductive Specialists of New York.
Strengths are a ton but some main ones are they get you in and out but in a good way. They have a ton of appointments for those who work as well. You aren't just like another file, they take your time with you and everyone is so nice and informative! They treat you great and are patient! Weaknesses i don't really have any!
Describe the costs associated with your care under Linda Sung at NYU Langone Reproductive Specialists of New York.
My insurance covered everything. I just had to pay a copay for progesterone, once.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
- Scheduled the wrong procedure
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