Verified
This patient has provided documentation of treatment at this clinic.
2022, Unknown Success
Visits were always rushed, I rarely got to meet with Dr Johnson (2-3 times over a 5 month period) and she always seemed either annoyed at any questions, impatient to leave the room, or just generally uninterested...If you're sensitive about the upcoming journey, do not expect this to be a warm and welcoming atmosphere, they are just there to get the job done. Most visits will be with others outside Dr. Johnson herself
[Nusring staff at Reproductive Specialists of the Carolinas were] More compassionate than the office staff and Dr Johnson, also friendlier, but nothing to write home about...[clinic was] Very unorganized, from appointment scheduling in the beginning, to proper billing, and more than once I had to correct the information on the screen (name/DOB/reason for visit) prior to my ultrasounds which was probably the most unsettling. Communication was via a patient portal and often times took 48 hours for a response. Great physical location, beautiful modern office space. Most information was relayed via documents sent to the portal for you to read over, not communicated in person.
How was your experience with Matrika Johnson at Reproductive Specialists of the Carolinas?
Answers given for her specifically in previous question. Rarely saw her, she never had a genuine or caring demeanor about her, and she appeared either rushed, impatient, or/and uninterested to the point I was afraid to bother her with questions.
What's one piece of advice would you give a prospective patient of Matrika Johnson at Reproductive Specialists of the Carolinas?
If you're sensitive about the upcoming journey, do not expect this to be a warm and welcoming atmosphere, they are just there to get the job done. Most visits will be with others outside Dr. Johnson herself, and communication with nurses is often delayed via the patient portal.
During treatment, were you treated like a number or a human with Matrika Johnson at Reproductive Specialists of the Carolinas?
Unfortunately, from the get-go I felt as if this doctor/practice didn't have the time to deal with the sensitivity that comes along with infertility. Visits were always rushed, I rarely got to meet with Dr Johnson (2-3 times over a 5 month period) and she always seemed either annoyed at any questions, impatient to leave the room, or just generally uninterested.
Describe the protocols Matrika Johnson used in your cycles at Reproductive Specialists of the Carolinas and their degree of success.
Metformin, Vitamin D & birth control for 6 weeks prior to starting the subcutaneous hormones shots. 10ish days of hormones then egg retrieval. One month of no meds after retrieval, then started estrogen (oral) and 2 weeks later progesterone-in-oil intramuscular. Carried on with Estro/Progesterone for 10 weeks into pregnancy
Describe your experience with the nursing staff at Reproductive Specialists of the Carolinas.
More compassionate than the office staff and Dr Johnson, also friendlier, but nothing to write home about
Describe your experience with Reproductive Specialists of the Carolinas.
Very unorganized, from appointment scheduling in the beginning, to proper billing, and more than once I had to correct the information on the screen (name/DOB/reason for visit) prior to my ultrasounds which was probably the most unsettling. Communication was via a patient portal and often times took 48 hours for a response. Great physical location, beautiful modern office space. Most information was relayed via documents sent to the portal for you to read over, not communicated in person.
Describe the costs associated with your care under Matrika Johnson at Reproductive Specialists of the Carolinas.
Still working through that. As a Progyny patient, I was being told one thing from Progyny and another from the billing specialist, Amy, at RSC.
Describe Matrika Johnson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Specialists of the Carolinas.
No complaints/ thoughts
What specific things went wrong at Reproductive Specialists of the Carolinas?
- Lost appointments
- Failed to send your chart to another clinic
- Provided conflicting information