Reproductive Specialists of the Carolinas

1 doctors work here

Rated 5.9
Strongly recommend: 49%Don't recommend: 51%5.9
49% strongly recommend
2 reviews
Operations
5.6
5.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
6.8
6.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
3.6
3.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
5.6
5.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
5.5
5.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Charlotte
1918 Randolph Rd
Charlotte, NC 28207

2 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
1
NPS
2
Age 34 - 35
1 IVF
1 Egg Freezing
Surrogacy
PCOS
Uterine Fibroids
Income $100K - $199K
Engineer
1st of 3 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Surrogacy With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We think our first doctor Dr. Whelan performed an unnecessary surgery which caused uterine fibroids...we didn't receive enough personal attention, and felt like he didn't really care if we succeeded. Many times the prognosis was pessimistic, and we weren't given many options. They were quick to recommend surrogacy.
Weakness: Dr Whelan advised a surgical procedure prior to our first frozen embryo transfer. We regret listening to him...We do not trust this clinic, and would caution against. Strengths: They have multiple doctors on staff, however, you do not get to meet or consult with them...The nurses have good bedside manner, and generally respond quickly to emailed questions through their portal.
How was your experience with Joseph Whelan at Reproductive Specialists of the Carolinas?
We think our first doctor Dr. Whelan performed an unnecessary surgery which caused uterine fibroids, which became the reason we could not get pregnant. The final doctor, Dr. Richard Wang is knowledgeable and was the founder of Reach clinic. But we didn't receive enough personal attention, and felt like he didn't really care if we succeeded. Many times the prognosis was pessimistic, and we weren't given many options. They were quick to recommend surrogacy. Overall, we were disappointed not just in the outcome, but in the way we were treated as just another number. We would have appreciated more second opinions and communications.
What's one piece of advice would you give a prospective patient of Joseph Whelan at Reproductive Specialists of the Carolinas?
Always get a second, and third, and maybe fourth opinion.
During treatment, were you treated like a number or a human with Joseph Whelan at Reproductive Specialists of the Carolinas?
We received information and instructions, but we had to consistently request and remind to get all answers. We would have liked more consultations because we often felt on our own. We did not achieve any success, and often felt like no one really cared or tried hard enough.
Describe the protocols Joseph Whelan used in your cycles at Reproductive Specialists of the Carolinas and their degree of success.
Dr Whelan suggested a hysteroscopy to remove a polyp, which became uterine adhesions called Ashermans. We regret listening to him because we think this ultimately caused us not to become pregnant. We wish we had proceeded with at least a few FETs before considering surgery. We do not trust this clinic, and blame them for this. We has 2 stimulated egg retrievals, which were then placed in cryo-preservations. We had 4 frozen embryo transfers and 1 fresh embryo transfer. We tried Embryoglue, which is Hyaluronic Acid injected during the transfers to help with embryo implantation.
Describe your experience with the nursing staff at Reproductive Specialists of the Carolinas.
The nurses have good bedside manner, and generally respond quickly to emailed questions through their portal. But we did not have a primary nurse, and the information had to be asked for, rather than provided up front. Overall, the nursing staff was generally good.
Describe your experience with Reproductive Specialists of the Carolinas.
Weakness: Dr Whelan advised a surgical procedure prior to our first frozen embryo transfer. We regret listening to him. This caused uterine adhesions and Asherman's syndrome, which kept us from achieving pregnancy during all subsequent transfers. We should have tried a few transfers before surgery. We do not trust this clinic, and would caution against. Strengths: They have multiple doctors on staff, however, you do not get to meet or consult with them
Describe the costs associated with your care under Joseph Whelan at Reproductive Specialists of the Carolinas.
Cost was around $35k total, but two surgeries were extra $2k due to lack of availability in the in-house surgical room. Medications were always extra.
Describe Joseph Whelan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Specialists of the Carolinas.
We always did single embryo transfer, with the best quality embryo available each time.
What specific things went wrong at Reproductive Specialists of the Carolinas?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to consider drug intolerance
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Reproductive Specialists of the Carolinas.
We had to be very pro-active with this clinic. Asking tons of questions and requesting instructions. Many times, we had wrong procedures scheduled or medications which would have been an allergy problem.
1
Doctor
Joseph Whelan
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
2
Clinic
Reproductive Specialists of the Carolinas
Charlotte
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 38
2 IVF
Endometriosis
Unexplained
European
Marketer or PR
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Johnson is an amazing physician. She inherited me as a patient after mine left the practice. When I thought I miscarried she called me back in 5 minutes...she’s been available when I need her, regardless of the time. She’s energetic, human, brilliant and is so attentive to detail...I feel confident she will help me become a mother...a real person and treats her patients like real people
[Reproductive Specialists of the Carolinas is] Very well run, but can be hard to get in touch with a person on the first call. I appreciate the fact they are open 7 days a week...Expect to see lots of faces but after a few months, they are all familiar...Monitoring is a well oiled machine...I’m in and out in 30 minutes tops...Expect a fantastic physician
How was your experience with Matrika Johnson at Reproductive Specialists of the Carolinas?
Dr. Johnson is an amazing physician. She inherited me as a patient after mine left the practice. When I thought I miscarried she called me back in 5 minutes...she’s been available when I need her, regardless of the time. She’s energetic, human, brilliant and is so attentive to detail...I feel confident she will help me become a mother.
What's one piece of advice would you give a prospective patient of Matrika Johnson at Reproductive Specialists of the Carolinas?
Expect a fantastic physician!
During treatment, were you treated like a number or a human with Matrika Johnson at Reproductive Specialists of the Carolinas?
Dr. Johnson is a real person and treats her patients like real people. She’s incredibly meticulous, empathetic and incredibly responsive.
Describe your experience with Reproductive Specialists of the Carolinas.
Very well run, but can be hard to get in touch with a person on the first call. I appreciate the fact they are open 7 days a week and have been very communicative during COVID19. Expect to see lots of faces but after a few months, they are all familiar
Describe your experience with your monitoring appointments at Reproductive Specialists of the Carolinas.
Monitoring is a well oiled machine. I had to go to an out of state clinic while traveling for work and a simple monitoring ultrasound and bloodwork appointment took 2+ hours! At my clinic, I’m in and out in 30 minutes tops!
10
Doctor
Matrika Johnson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Specialists of the Carolinas
Charlotte
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5