Describe your experience with RMA of New Jersey.
Overall, we were very happy with the clinic. Although there were a few very nice lab techs, there were also a few that were not. I usually tried to make light of the situation, as early morning appointments are not always fun, and I am not a fan of needles. In making said conversations with the lab techs, some of their demeanors expressed as though they were not interested in engaging in conversation, or that their statements were "forced." Since we suspended our treatments however, RMA has moved to a new and much larger facility. Having said that, they may have more lab techs now which would allow patients to engage with a more diverse amount of employees.
During treatment, were you treated like a number or a human with Jason M. Franasiak at RMA of New Jersey?
Starting with our initial consult, Dr. Franasiak made us feel like more than a number, and like actual people. He had great bed-side manner, yet was always up front with us in regards to what we were facing with Secondary Unexplained Infertility. He was always understanding of our feelings, and justified our frustrations.
Another aspect that we really enjoyed/appreciated about RMA, is that we had our own nurse, and she was AMAZING! She always expressed genuine concern about how we were doing, and offered her assistance in whatever we needed along the way. We went to a previous infertility clinic and did not receive anywhere near the same personal care.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Beth Harley)
We really enjoyed/appreciated that we had our own nurse, and she was AMAZING! Beth was always available to talk with, and if she was unable to answer, she always returned our call in a timely fashion. She also had very good bed-side manner, in addition to a positive attitude which was always so pleasant, especially when I was having a rough time/day. One time in particular we thought we would not receive our medication in time. Beth sat down with us, listened to the concerns we expressed and reassured us that all would work out; that we would find a way regardless of what needed to be done. Her calm and confident disposition assisted me in calming down as well. I called her after we suspended our care with RMA, as I had a few questions. We engaged in conversation for a decent amount of time. She expressed genuine concern about how we were doing, in addition to other matters. Never once did she attempt to rush me off the phone, or display any negativity in the amount of time it took to address/resolve our concerns. We went to a previous infertility clinic and did not receive anywhere near the same personal care.
What specific things went wrong at RMA of New Jersey?
- Failed to order appropriate test
How was your experience with Jason M. Franasiak at RMA of New Jersey?
Starting with our initial consult, Dr. Franasiak made us feel like more than a number, and like actual people. He had great bed-side manner, yet was always up front with us in regards to what we were facing with Secondary Unexplained Infertility. He was always understanding of our feelings, and justified our frustrations with the lack of answers the tests/treatments/results were able to provide. When we decided it was best for me to take a break from treatments, we had a discussion with Dr. Frasnasiak about same. He reassured us that everything was done by all parties in an effort to conceive a baby, and that all progressed "as it should." He also stated that if we felt it was in my best interest to take some time to ourselves, it was understandable and that if we ever decide to continue with treatment, he will be there to assist us.
Although the three treatment (IUI) cycles we went through did not result in a pregnancy, my husband and I were very glad that we chose Dr. Franasiak at RMA, and that they were a part of our journey. We highly recommend him to anyone in the area trying to conceive a baby!
What's one piece of advice would you give a prospective patient of Jason M. Franasiak at RMA of New Jersey?
Dr. Franasiak was extremely knowledgable about infertility and the procedures and treatments of same. Although it was initially difficult for me to remain calm during the treatment cycle, I quickly learned how educated he is and that I needed to put my full trust in him. He is very smart and was aware of our case in great detail. Let the doctors do their job, and in doing so it is (or was for us) easier to remain more calm throughout the treatment cycle.
Describe the protocols Jason M. Franasiak used in your cycles at RMA of New Jersey and their degree of success.
We previously completed four treatment cycles at another clinic, to no avail. Three of which I was prescribed Clomid, and the final one we used Gonal-F. Dr. Franasiak started my first treatment cycle with Gonal-F and had increased my dosage to 100 mL, which was higher than we had previously been prescribed. My follicles developed at different rates each time however, Dr. Franasiak kept a close eye on same. That being said, I did not use Gonal-F for the same number of days each cycle. A few times we were asked to come in a couple days in a row, rather than every other day. This was for Dr. Franasiak's reassurance that all was happening as planned, and to prevent over development of my follicles and any other potential issues.
Describe the costs associated with your care under Jason M. Franasiak at RMA of New Jersey.
My husband and I have very good insurance. Although our specialist copay is $5, when reviewing the EOBs/claims, RMA had comparable charges to the previous clinic we went to.