RMA of New York

1 Review

Taraneh Nazem

3 Reviews

Rachel Gerber

6 Reviews

Erkan Buyuk

3 Reviews

Tia Jackson-Bey

2 Reviews

Lucky Sekhon

85% strongly recommend

50 Reviews

Eric Flisser

85% strongly recommend

45 Reviews

Matthew Lederman

72% strongly recommend

32 Reviews

Joseph Davis

68% strongly recommend

12 Reviews

Daniel Stein

62% strongly recommend

95 Reviews

Jeffrey Klein

57% strongly recommend

25 Reviews

Jovana Lekovich

66% strongly recommend

20 Reviews

Tanmoy Mukherjee

61% strongly recommend

31 Reviews

Alan Copperman

57% strongly recommend

48 Reviews

Benjamin Sandler

48% strongly recommend

33 Reviews

Kimberley Thornton

44% strongly recommend

24 Reviews

Lawrence Grunfeld

26% strongly recommend

Show 14 more

This clinic has 6 offices
Visit clinic website

Brooklyn

430 Albee Square

Brooklyn, NY 11242

718-532-8700

NY - Downtown

594 Broadway

New York, NY 10012

212-906-7900

NY - Eastside

635 Madison Ave

New York, NY 10022

212-756-5777

NY - Mount Sinai

5 East 98th St

New York, NY 10029

212-906-7900

NY - Westside

200 West 57th St

New York, NY 10019

212-256-8200

Westchester

311 North St

White Plains, NY 10605

914-997-6200

Show 4 more

2018 - 2019, Unsuccessful

Age 38 - 39

2 IUI

4 IVF

Poor Egg Quality

Income $200K - $499K

Marketer or PR

1st of 2 Docs

Doesn't Recommend

Neutral

Unsuccessful

Review of

Dr. Kimberley A. Thornton is caring and kind. She answered all my questions and gave us suggestions for our treatments. She thought we had a good chance during our consultation. We had 2 IUIs and 4 IVFs with her for 10 months. My embryos didn't last until day 5 and I never had a transferred with total 50 eggs retrieved as RMA doesn't do day 3 transfer....Dr. Kimberley A. Thornton is sweet and she answered my emails usually within a day.

RMA is huge but each department is very organized. Monitor hours can be a bit crowded sometimes but it's good overall. The billing department is also helpful and responsive. The weakness is sometimes it's less customized but they're flexible in terms of operation schedule if you need to be out at a certain time....RMA doesn't do day 3 transfer....Nurses are always responsive and helpful....The billing department is nice to work with.

How was your experience with Kimberley Thornton at RMA of New York?

Dr. Kimberley A. Thornton is caring and kind. She answered all my questions and gave us suggestions for our treatments. She thought we had a good chance during our consultation. We had 2 IUIs and 4 IVFs with her for 10 months. My embryos didn't last until day 5 and I never had a transferred with total 50 eggs retrieved as RMA doesn't do day 3 transfer. We tried differnt protocols for my IVFs but still no good news. I feel she is supportive and responsive. I wished we tranferred to another clinic sooner.

What's one piece of advice would you give a prospective patient of Kimberley Thornton at RMA of New York?

If you're going to RMA, I would find a more experienced doctor.

During treatment, were you treated like a number or a human with Kimberley Thornton at RMA of New York?

Dr. Kimberley A. Thornton is sweet and she answered my emails usually within a day.

Describe the protocols Kimberley Thornton used in your cycles at RMA of New York and their degree of success.

I had 4 cycles. 1st one we used antagonist protocol and Lupron flare protocol for rest of the cycles. I responded to better to Lupron flare and retrieved more eggs as well.

Describe your experience with the nursing staff at RMA of New York.

Nurses are always responsive and helpful.

Describe your experience with RMA of New York.

Describe your experience with your monitoring appointments at RMA of New York.

Monitoring hours are easy and efficient.

Describe the costs associated with your care under Kimberley Thornton at RMA of New York.

The billing department is nice to work with.

Describe Kimberley Thornton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

We also used ICsI for all cycles.

Doctor

Kimberley Thornton

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Eric Flisser RMA of New York

2019, Successful

Age 31

Diminished Ovarian Reserve

European

Native American

Income $100K - $199K

Marketer or PR

Neutral

Successful

Review of

I came into the consultation with almost 10 pages of questions-seriously. He [Dr. Flisser] patiently answered every single one.... We only did a consultation and ended up going somewhere else because we wanted a doctor with stronger bed side manner. However, he did answer all of our endless questions and was very blunt so I knew if I went with him he would not have sugarcoated anything.

After we decided not to go to this clinic [RMA of NY], they still tried billing my insurance for a cycle. They did correct it after I called attention to it, but made me feel that they weren’t totally organized. One positive was the person who helped me make my appointment seemed very organized and even helped get this billing mistake fixed.... [Dr. Flisser] said that they would not transfer mosaic but you could ship them to someone else outside their clinic to do it if you wanted.

How was your experience with Eric Flisser at RMA of New York?

We only did a consultation and ended up going somewhere else because we wanted a doctor with stronger bed side manner. However, he did answer all of our endless questions and was very blunt so I knew if I went with him he would not have sugarcoated anything.

What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?

If you’re looking for bluntness and don’t care as much about bedside manner, he is for you.

During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?

I came into the consultation with almost 10 pages of questions-seriously. He patiently answered every single one.

Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.

We only went to him for a consultation. He did say we would have to be aggressive. I only had a few follicles.

Describe your experience with the nursing staff at RMA of New York.

I did not have large interactions with them during consultation aside from ultrasound. Nurse was very nice during that.

Describe your experience with RMA of New York.

After we decided not to go to this clinic, they still tried billing my insurance for a cycle. They did correct it after I called attention to it, but made me feel that they weren’t totally organized. One positive was the person who helped me make my appointment seemed very organized and even helped get this billing mistake fixed.

Describe the costs associated with your care under Eric Flisser at RMA of New York.

My insurance covered it fully.

Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

Said he preferred single. Also said that they would not transfer mosaic but you could ship them to someone else outside their clinic to do it if you wanted.

Doctor

Eric Flisser

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Eastside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Eric Flisser RMA of New York

2019, Unknown Success

Age 36

4 IUI

Endometriosis

European

Income $200K - $499K

1st of 3 Docs

Doesn't Recommend

Neutral

Success w/ Doc Too early to know

Review of

[Dr. Daniel Stein] Was very thorough during my initial consultation & pointed me towards exploring endometriosis (which was a blessing & I am eternally grateful for that conversation as it was the first time it was brought up) but seems out of touch with me personally & relies on numerous coordinators...Not much communication during IUI cycle...First recommended I meet with a speciality obgyn to explore endometriosis & then also address a previously undiagnosed thyroid. Then 4 cycles of IUI before IVF

Issue [at RMA of New York] with not determining if IVF treatment was authorized yet (insurance wants 2 more IUI cycles) while being started with the IUI treatment in birth control therefore being put in limbo and delaying next steps...High volume & can seem just like a number at times. However, the front desk staff is very nice as were the nurses who drew blood during monitoring hours. Different coordinators do meet seem to coordinator with each other (I had an issue regarding starting IVF without checking if I was approved yet for treatments by insurance).

How was your experience with Daniel Stein at RMA of New York?

Was very thorough during my initial consultation & pointed me towards exploring endometriosis (which was a blessing & I am eternally grateful for that conversation as it was the first time it was brought up) but seems out of touch with me personally & relies on numerous coordinators.

What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?

Be your own patient advocate

During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?

Oversight in my specific profile (in regards to insurance) with led to delay in treatment after 4th IUI. Not much communication during IUI cycle.

Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.

First recommended I meet with a speciality obgyn to explore endometriosis & then also address a previously undiagnosed thyroid. Then 4 cycles of IUI before IVF

Describe your experience with RMA of New York.

High volume & can seem just like a number at times. However, the front desk staff is very nice as were the nurses who drew blood during monitoring hours. Different coordinators do meet seem to coordinator with each other (I had an issue regarding starting IVF without checking if I was approved yet for treatments by insurance).

What specific things went wrong at RMA of New York?

Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at RMA of New York.

Issue with not determining if IVF treatment was authorized yet (insurance wants 2 more IUI cycles) while being started with the IUI treatment in birth control therefore being put in limbo and delaying next steps.

Doctor

Daniel Stein

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019, Consult

Age 38

Ashkenazi Jewish

Income $0 - $49K

3rd of 3 Docs

Neutral

Unsuccessful

Review of

I found it very comforting that she [Dr. Jovana Lekovich] was sympathetic with my apprehension regarding the ultrasound exam...I think that she was able to explain the realistic expectations that I could have regarding potential success of a cycle...I feel that I was provided with the information that I was seeking, and advised of the next steps...I am only looking to freeze my eggs at this stage.

I feel that they [RMA of New York] are helpful in scheduling appointments as well as making themselves available by phone/email. I would prefer additional follow up in terms of getting additional information about the insurance coverage for medications...I found the nurse helpful in providing support during my ultrasound exam...I am only looking to freeze my eggs at this stage.

How was your experience with Jovana Lekovich at RMA of New York?

I found it very comforting that she was sympathetic with my apprehension regarding the ultrasound exam, and even had her nurse hold my hand during the procedure. I think that she was able to explain the realistic expectations that I could have regarding potential success of a cycle.

What's one piece of advice would you give a prospective patient of Jovana Lekovich at RMA of New York?

Be prepared to hear honest feedback about the potential that you have for success in a future cycle.

During treatment, were you treated like a number or a human with Jovana Lekovich at RMA of New York?

I feel that I was provided with the information that I was seeking, and advised of the next steps.

Describe the protocols Jovana Lekovich used in your cycles at RMA of New York and their degree of success.

I was only seen for a consult, did not yet begin a cycle.

Describe your experience with the nursing staff at RMA of New York.

I found the nurse helpful in providing support during my ultrasound exam.

Describe your experience with RMA of New York.

I feel that they are helpful in scheduling appointments as well as making themselves available by phone/email. I would prefer additional follow up in terms of getting additional information about the insurance coverage for medications.

Describe the costs associated with your care under Jovana Lekovich at RMA of New York.

So far, I have only been seen for a consult. For the consult, I was covered by my insurance with only a small copay. However, I am not covered for a cycle or medications, and those will be full cost out of pocket.

Describe Jovana Lekovich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

We did not discuss, as I am only looking to freeze my eggs at this stage.

Doctor

Jovana Lekovich

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Eastside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019, Unknown Success

Age 47

1 Fertility Medications

Diminished Ovarian Reserve

Poor Egg Quality

European

Income $100K - $199K

Architect

2nd of 2 Docs

Neutral

Success w/ Doc Too early to know

Review of

She [Dr. Lekovich] is very professional, which could be interpreted as being a little bit cold. She is courteous and explains everything in detail, with technical terms and “common”, more understandable terms. I didn’t have to wait too long to see her and she is also available over the phone. ... We are trying IVF. The chances are low but she is willing to try. She will take all the steps to try to make it happen.

The office [RMA of New York] is in a good location and the hours are convenient. They are also open on weekends. The office is pretty clean. The waiting time is not too long. It is easy to schedule an appointment. The staff is very nice and helpful. ... She [Dr. Lekovich] will lab-test the embryo before the transfer, to ensure the embryo is good. ... Very pleasant and helpful. She [nurse] answered all my questions and replied to my emails very fast.

How was your experience with Jovana Lekovich at RMA of New York?

She is very professional, which could be interpreted as being a little bit cold. She is courteous and explains everything in detail, with technical terms and “common”, more understandable terms. I didn’t have to wait too long to see her and she is also available over the phone.

What's one piece of advice would you give a prospective patient of Jovana Lekovich at RMA of New York?

Ask questions. She can be very technical.

During treatment, were you treated like a number or a human with Jovana Lekovich at RMA of New York?

The Dr was personal and explained my situation and my options in a very clear manner.

Describe the protocols Jovana Lekovich used in your cycles at RMA of New York and their degree of success.

I didn’t start the treatment yet. We are trying IVF. The chances are low but she is willing to try. She will take all the steps to try to make it happen.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Estephany Jimenez)

Very pleasant and helpful. She answered all my questions and replied to my emails very fast.

Describe your experience with RMA of New York.

The office is in a good location and the hours are convenient. They are also open on weekends. The office is pretty clean. The waiting time is not too long. It is easy to schedule an appointment. The staff is very nice and helpful.

Describe the costs associated with your care under Jovana Lekovich at RMA of New York.

Approximately $35,000

Describe Jovana Lekovich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

She will lab-test the embryo before the transfer, to ensure the embryo is good.

Doctor

Jovana Lekovich

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

Brooklyn

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019, Unknown Success

Age 33

3 Fertility Medications

PCOS

Ashkenazi Jewish

Income $100K - $199K

Teacher

Doesn't Recommend

Neutral

Success w/ Doc Too early to know

Review of

He [Dr. Lederman] always responds to emails and concerns promptly and with direct information....I only saw him for my consultation. Another doctor gave me conflicting information than he did so unsure on trust level thus far but still mid way through treatment but getting another opinion before continuing... He suggested natural cycle with trigger shot for 3 cycles then clomid for 3 cycles before trying iui and then ivf.... Very comprehensive care and multiple locations make it easy

Very comprehensive care and multiple locations [RMA of NY] make it easy to get to and be seen when needed and still get to work on time. Very important as a teacher who starts work before 8:30. This was one of my greatest fears of missing work time...Co-pays per ultrasound and blood work as per usual schedule. Right now about $150 per cycle with medications.... He [Dr. Lederman] suggested natural cycle with trigger shot for 3 cycles then clomid for 3 cycles before trying iui and then ivf.

How was your experience with Matthew Lederman at RMA of New York?

I only saw him for my consultation. Another doctor gave me conflicting information than he did so unsure on trust level thus far but still mid way through treatment but getting another opinion before continuing

During treatment, were you treated like a number or a human with Matthew Lederman at RMA of New York?

He always responds to emails and concerns promptly and with direct information.

Describe the protocols Matthew Lederman used in your cycles at RMA of New York and their degree of success.

He suggested natural cycle with trigger shot for 3 cycles then clomid for 3 cycles before trying iui and then ivf.

Describe your experience with RMA of New York.

Very comprehensive care and multiple locations make it easy to get to and be seen when needed and still get to work on time. Very important as a teacher who starts work before 8:30. This was one of my greatest fears of missing work time

Describe the costs associated with your care under Matthew Lederman at RMA of New York.

Co-pays per ultrasound and blood work as per usual schedule. Right now about $150 per cycle with medications.

Doctor

Matthew Lederman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2018 - 2019, Successful

Age 36 - 37

1 IUI

1 IVF

1 Embryo Freezing

Unexplained

Prefer not to answer

Neutral

Successful

Review of

Don't take it personally if he doesn't remember you...Dr Stein has a lot of patients. A lot. And sometimes it feels like it but you go to him for his expertise and results...is very straightforward. He doesn't sugar-coat anything and will give you straight answers. I absolutely trusted his medical advice. He will advocate for you and is open to changing treatment options based on your preference...will not transfer more than one embryo. He told me this is "non-negotable."

My IVF coordinators [at RMA of New York] were great but the nurses were sometimes hit or miss. This was particularly an issue over the holidays when they had people filling in...Don't take it personally if he doesn't remember you...Dr Stein has a lot of patients. A lot. And sometimes it feels like it but you go to him for his expertise and results...is very straightforward. He doesn't sugar-coat anything and will give you straight answers. I absolutely trusted his medical advice. He will advocate for you and is open to changing treatment options based on your preference...will not transfer more than one embryo. He told me this is "non-negotable."

How was your experience with Daniel Stein at RMA of New York?

Dr. Stein is very straightforward. He doesn't sugar-coat anything and will give you straight answers. I absolutely trusted his medical advice. He will advocate for you and is open to changing treatment options based on your preference.

What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?

Don't take it personally if he doesn't remember you, he has a ton of patients. But he has a ton of patients for a reason!

During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?

Dr Stein has a lot of patients. A lot. And sometimes it feels like it but you go to him for his expertise and results.

Describe your experience with the nursing staff at RMA of New York.

My IVF coordinators were great but the nurses were sometimes hit or miss. This was particularly an issue over the holidays when they had people filling in.

Describe your experience with RMA of New York.

I think RMA is the best clinic in NYC. Second is maybe Weil. There are star doctors at each. Dr. Stein is one of the best doctors at RMA so he has a ton of patients. Nothing in this process is easy but it can really help if you have faith in your doctor and the lab.

Describe the costs associated with your care under Daniel Stein at RMA of New York.

Covered by insurance (so grateful!)

Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

Dr Stein will not transfer more than one embryo. He told me this is "non-negotable."

Doctor

Daniel Stein

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019, Unsuccessful

Age 35

3 IUI

Poor Egg Quality

Black or African-American

Income $100K - $199K

Writer

Strongly Recommends

Neutral

Unsuccessful

Review of

She [Dr. Sekhon] always greeted my partner and I, asked us how we were, made a point to say she was happy to see us. I felt like she was rooting for us. ... The treatment was not successful but I do feel like she gave me all the facts. She’s a realist, never emotional. I felt I could trust her and will be continuing on the next phase of my treatment with her.

Clinic [RMA of New York] was fine. The way they handle billing was slightly pushy. Generally good customer service. some of the staff who take blood are amateurs and every time I’d leave with bruises all over my arm. ... I had to call and tell them to send my prescription to the pharmacy. ... By my 3rd iui I felt the team was disorganized. I had to remind them once to put in my prescription. No sensitivity on the phone.

How was your experience with Lucky Sekhon at RMA of New York?

The treatment was not successful but I do feel like she gave me all the facts. She’s a realist, never emotional. I felt I could trust her and will be continuing on the next phase of my treatment with her.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Ask lots of questions.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

She always greeted my partner and I, asked us how we were, made a point to say she was happy to see us. I felt like she was rooting for us.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

3 iui were not successful. We did 100 mg of clomid for all 3. My 3rd cycle I am not even sure it was working. First cycle I responded well, got pregnant, but miscarried.

Describe your experience with the nursing staff at RMA of New York.

By my 3rd iui I felt the team was disorganized. I had to remind them once to put in my prescription. No sensitivity on the phone.

Describe your experience with RMA of New York.

Clinic was fine. The way they handle billing was slightly pushy. Generally good customer service. some of the staff who take blood are amateurs and every time I’d leave with bruises all over my arm.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

Around 1300

What specific things went wrong at RMA of New York?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at RMA of New York.

I had to call and tell them to send my prescription to the pharmacy.

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019, Successful

Age 40

6 IUI

2 IVF

Unexplained

European

Income $100K - $199K

Lawyer

3rd of 3 Docs

Strongly Recommends

Neutral

Successful

Review of

Dr. Thornton was wonderful to work with throughout the challenging IVF process. I appreciated the time she took to check in with me and explain the protocols, etc...Dr. Thornton adjusted my protocol and then adjusted again when by body wouldn't cooperate; she explained everything along the way and she cared about me as a person. I highly recommend working with Dr. Thornton.

RMA is large but I think that helps to ensure that they have quality doctors and lab. The downtown Soho office was more relaxed. Overall, I had a positive experience when compared with their large other competitor in NYC...Dr. Thornton was wonderful to work with throughout the challenging IVF process. I appreciated the time she took to check in with me and explain the protocols, etc.

How was your experience with Kimberley Thornton at RMA of New York?

I was 39.5 at the time of retrieval after a failed IVF with another doctor and many failed IUIs. Dr. Thornton adjusted my protocol and then adjusted again when by body wouldn't cooperate; she explained everything along the way and she cared about me as a person. I highly recommend working with Dr. Thornton.

During treatment, were you treated like a number or a human with Kimberley Thornton at RMA of New York?

Dr. Thornton was wonderful to work with throughout the challenging IVF process. I appreciated the time she took to check in with me and explain the protocols, etc.

Describe the protocols Kimberley Thornton used in your cycles at RMA of New York and their degree of success.

We tried a few approaches but ended up with a protocol to help improve egg quality

Describe your experience with the nursing staff at RMA of New York.

great and organized

Describe your experience with RMA of New York.

Describe your experience with your monitoring appointments at RMA of New York.

weekends were a bit of a challenge but overall fine and better compared to the other very large clinic in NYC.

Describe Kimberley Thornton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

we had one healthy embryo to transfer after our cycle with Dr. Thornton which was great.

Doctor

Kimberley Thornton

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019, Successful

Age 33

2 IUI

1 IVF

Male Factor

Uterine Fibroids

European

Ashkenazi Jewish

Income $200K - $499K

Lawyer

2nd of 2 Docs

Strongly Recommends

Neutral

Successful

Review of

Dr. Sekhon was very informative and easy to talk to. She was very blunt and straight to the point. She made sure to answer all of my questions and never made me feel stupid for asking them. I felt as though I was receiving quality care throughout the entire experience...don't expect to see the doctor for more than three minutes at a time as this practice is extremely busy. if you don't mind minimal interaction with your doctor, then this is the correct avenue, however, if you want to spend a substantial amount of time with your doctor at each visit and constantly need explanation as to each step then go with a doctor in a smaller practice

RMA has A LOT of patients so you will likely not feel like a unique flower there. on the upside, they have done this A LOT and they know exactly what they're doing. they don't need to second guess your treatment strategy because they essentially have an algorithm that they're working off of so they know just how to approach your particular situation...you don't always get the one on one care that you expect when you pay 20k for treatment...don't expect to see the doctor for more than three minutes at a time...it was evident that the nursing staff was extremely busy and did not really have the time to be attentive and provide exceptional one on one care,

How was your experience with Lucky Sekhon at RMA of New York?

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

don't expect to see the doctor for more than three minutes at a time as this practice is extremely busy. if you don't mind minimal interaction with your doctor, then this is the correct avenue, however, if you want to spend a substantial amount of time with your doctor at each visit and constantly need explanation as to each step then go with a doctor in a smaller practice

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

RMA is extremely busy and its understandable that you don't always get the one on one care that you expect when you pay 20k for treatment

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

Dr. Sekhon was very careful to ensure that everything went according to plan and may have been overly cautious, sometimes requiring that I come in daily for monitoring. I prefer to be overly cautious and I did not mind this one bit. I like the fact that the treatment plan was so comprehensive and created after hundreds of patients - Dr. Sekhon knows exactly what needs to be done

Describe your experience with the nursing staff at RMA of New York.

it was evident that the nursing staff was extremely busy and did not really have the time to be attentive and provide exceptional one on one care, but that was fine because I was in a rush most mornings when I was there and didn't feel the need to stop and chat for an extended period of time

Describe your experience with RMA of New York.

Describe your experience with your monitoring appointments at RMA of New York.

you had to arrive before 9 am or they literally would make you leave and return the next day. sometimes you need to know what your blood levels are that day and you cannot wait one more day to do so - that was really annoying. sometimes I had to run there to make it to the 9 am cutoff. Also, it was about an hour wait every time.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

20k

What specific things went wrong at RMA of New York?

Lost paperwork
Failed to inform you of changes in protocol
Provided conflicting information

Describe the specific things that went wrong at RMA of New York.

The clinic isn't run that well. They make mistakes and they're not very hospitable, but its nothing I cant tolerate. for example, my husband provided a sample and a few months later, was told that they don't have a sample from him. they eventually found it but it seemed like they either misplaced the paperwork or someone on the team didn't input the information correctly into their system

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Benjamin Sandler RMA of New York

2019, Successful

Age 30

1 IVF

Other

European

Income $100K - $199K

Engineer

Neutral

Successful

Review of

He [Dr. Benjamin Sandler] told me to try with a single embryo transfer because he was confident it would be successful...I have met Dr. Sandler only twice. Regardless, I got the results I was promised on our initial consult visit so I am not upset...Maybe Dr. Sandler's involvement would've been more present if the 1st round of IVF would've been unsuccessful, but luckily I will never know...On our initial consult he told me I was the ideal candidate for IVF and that I will leave his office pregnant in a matter of couple of weeks. He was right. We started with the medication to prepare for egg retrieval which I was on for about 10 days, on the first cycle day after my initial visit (talk about not wasting any time). I was put on progesterone as well to make sure the lining was prepared to keep the pregnancy.

During the lab hours and constant blood draws there were always many different nurses working [at RMA of New York], I think I never saw the same nurse twice during my time there...Very efficient scheduling, we started our treatment two weeks after our initial consult. A lot of staff to help with the amount of patients so no long wait times. The lab testing in the morning had a good system in place on a 1st come- 1st serve basis. It was a clean environment. Be prepared to wait with A LOT of women especially during lab times, it was mind blowing to see how many women actually go through fertility treatments. It is difficult to feel important.

How was your experience with Benjamin Sandler at RMA of New York?

We were blessed with our miracle baby on our 1st IVF attempt, so I am very grateful for the expertise of RMA and Dr.Sandler. However, I feel if this would've been a 3rd or 4th attempt which often is the reality for fertility patients I would've felt neglected and just like one of many. Maybe Dr. Sandler's involvement would've been more present if the 1st round of IVF would've been unsuccessful, but luckily I will never know.

What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?

Be prepared to not see him much :-)

During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?

The clinic is very busy, and during the entire process and countless visits I have met Dr. Sandler only twice. Regardless, I got the results I was promised on our initial consult visit so I am not upset.

Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.

On our initial consult he told me I was the ideal candidate for IVF and that I will leave his office pregnant in a matter of couple of weeks. He was right. We started with the medication to prepare for egg retrieval which I was on for about 10 days, on the first cycle day after my initial visit (talk about not wasting any time). I was put on progesterone as well to make sure the lining was prepared to keep the pregnancy.

Describe your experience with the nursing staff at RMA of New York.

During the lab hours and constant blood draws there were always many different nurses working, I think I never saw the same nurse twice during my time there. I wish I remember the nurse who was getting me ready for my egg retrieval, she was the kindest soul who made me laugh when all I wanted to do is cry because I was so nervous. She told me everything would be fine and she was right.

Describe your experience with RMA of New York.

Very efficient scheduling, we started our treatment two weeks after our initial consult. A lot of staff to help with the amount of patients so no long wait times. The lab testing in the morning had a good system in place on a 1st come- 1st serve basis. It was a clean environment. Be prepared to wait with A LOT of women especially during lab times, it was mind blowing to see how many women actually go through fertility treatments. It is difficult to feel important.

Describe the costs associated with your care under Benjamin Sandler at RMA of New York.

We paid roughly $5,000(mainly for medication) the rest was covered by insurance.

Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

He told me to try with a single embryo transfer because he was confident it would be successful.

Doctor

Benjamin Sandler

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Eastside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Benjamin Sandler RMA of New York

2017 - 2018, Unsuccessful

Age 44 - 45

3 IUI

3 IVF

Poor Egg Quality

Black or African-American

Income $100K - $199K

Teacher

1st of 2 Docs

Neutral

Unsuccessful

Review of

Rashmi Kudesia RMA of New York

She [Dr. Rashmi Kudesia] was warm, friendly and compassionate . She answers questions when asked . However when I asked questions after an ultrasound , at times I felt like she was in a rush to leave the room the minute ultra sounds were completed . I felt as if I had a question it would be almost impossible to get them answered . I know she had other patients but it made the care given by her very rushed .

When you enter RMA , the clinic seems to be run like a well oiled machine . Everyone is seen efficiently and that’s wonderful when you are in a rush to go to work at then end of your appointment. However with that being said , it feels like a factory with a lack of compassion from the doctors responsible for your care . Return callls from the nurses take place within a few hours or by the end of the day . There are so many doctors on staff so getting in touch with your doctor may be difficult . My wish would be for a direct line to your doctor’s officers prevent going through the message answering protocol .

How was your experience with Rashmi Kudesia at RMA of New York?

She was warm, friendly and compassionate . She answers questions when asked . However when I asked questions after an ultrasound , at times I felt like she was in a rush to leave the room the minute ultra sounds were completed . I felt as if I had a question it would be almost impossible to get them answered . I know she had other patients but it made the care given by her very rushed .

What's one piece of advice would you give a prospective patient of Rashmi Kudesia at RMA of New York?

She recently moved

During treatment, were you treated like a number or a human with Rashmi Kudesia at RMA of New York?

Dr. Kudesia was friendly and answered questions related to my procedure . However , our sessions did feel rushed.

Describe the protocols Rashmi Kudesia used in your cycles at RMA of New York and their degree of success.

I completed three rounds of IUI because my insurance didn’t allow for IVF until I had three rounds of the IUI. No pregnancy resulted from the IUI. Dr. Kudesia then started the IVF cycle but unfortunately had to move towards the end of my treatment.

Describe your experience with the nursing staff at RMA of New York.

When I had to meet with the nursing staff to discuss medication or had additional questions related to treatment the ladies were very compassionate and patient . They empathized with my situation and made attempts to keep me calm .

Describe your experience with RMA of New York.

Describe your experience with your monitoring appointments at RMA of New York.

Monitoring occurred very early in the morning . There was no flexibility which made it stressful and difficult to arrange times with work and getting to the appointment on time . I would prefer if they had afternoon hours to accommodate people with a different time schedule .

Describe the costs associated with your care under Rashmi Kudesia at RMA of New York.

Thankfully my IUI was covered with my insurance . my insurance paid for some of the cost associated with the IVF. I was responsible for paying my co insurance , medication , anesthesia , ICSI and PGS testing .The medical coordinator was good at informing me when payment was due. After insurance , the cost for the above was around $9,000.

What specific things went wrong at RMA of New York?

Provided conflicting information
Canceled a cycle due to clinic error

Describe the specific things that went wrong at RMA of New York.

When I began the IUI cycle ,I was told that my insurance only allowed 3 tries of the IUI before moving to IVF. My husband was told to submit sperm to the lab . The sperm was used but the cycle did not make me pregnant . So we tried again the following month. At the completion of the cycle I was sent to the main office for IUI . Sadly it could not be completed because there was no sperm in the lab from my partner . I was furious . No one informed my partner that he either had to submit multiple sperm samples or tell me in advance that my husband had to come with me the day of he procedure . I had to juggle my work schedule to make that appointment and it was a waste of time . The doctor and staff apologized for the error but it left a bad taste in my mouth .

Doctor

Rashmi Kudesia

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

Brooklyn

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Rashmi Kudesia RMA of New York

2018, Unknown Success

Age 45

3 IUI

2 IVF

Poor Egg Quality

Black or African-American

Income $100K - $199K

Teacher

2nd of 2 Docs

Neutral

Success w/ Doc Not sure

Review of

Dr. Lekovich was able to answer questions that I had in a kind and professional way . I love that she seems to know her patients by name even when she’s not in the examining room . My only gripe would be that she doesn’t answer emails when it’s sent . I ended up asking my question in person but it works have been nice to get a reply via email .... The antagonist protocal was used for my treatment . I used Gonal F, Menopur , Cetrotide along with trigger shots Lupton and Oviidrel. The idea was to increase the amount of eggs for a successful cycle . It worked ! Just hoping that a healthy embryo will be the result .

RMA is run efficiently . There are several locations in Manhattan , Brooklyn and Westchester so it’s convenient for people in various locations in the city . However the monitoring hours should be a bit more flexible . The strict monitoring hours makes it difficult to rearrange your schedule depending on the type of job you have .... The antagonist protocal was used for my treatment . I used Gonal F, Menopur , Cetrotide along with trigger shots Lupton and Oviidrel. The idea was to increase the amount of eggs for a successful cycle . It worked ! Just hoping that a healthy embryo will be the result .

How was your experience with Jovana Lekovich at RMA of New York?

What's one piece of advice would you give a prospective patient of Jovana Lekovich at RMA of New York?

Have your questions ready to ask her . She is very quick to answer questions .

During treatment, were you treated like a number or a human with Jovana Lekovich at RMA of New York?

Dr. Lekovich was friendly and answered questions that I had regarding my care .

Describe the protocols Jovana Lekovich used in your cycles at RMA of New York and their degree of success.

The antagonist protocal was used for my treatment . I used Gonal F, Menopur , Cetrotide along with trigger shots Lupton and Oviidrel. The idea was to increase the amount of eggs for a successful cycle . It worked ! Just hoping that a healthy embryo will be the result .

Describe your experience with the nursing staff at RMA of New York.

Warm , compassionate and caring are some words that come to mind when thinking of the nursing staff . I was told at the last minute that I needed another medication exhausted od my bloodwork and I was panicking because I didn’t k ow how I’d get it in such a short space of time . Unfortunately , I don’t recall her name but she ended up giving me the medication and tried to calm me down . I was so appreciative of the kind gesture that was shown to me .

Describe your experience with RMA of New York.

Describe your experience with your monitoring appointments at RMA of New York.

Monitoring hours were a pain because of my work schedule . I wished that the monitoring hours were more flexible .

Describe the costs associated with your care under Jovana Lekovich at RMA of New York.

My insurance covered some of my costs . The outstanding costs were mostly the ICSI ,PGS anesthesia and genetic testing .

Doctor

Jovana Lekovich

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

Brooklyn

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2018, Successful

Age 29 - 33

2 IUI

4 IVF

Unexplained

Ashkenazi Jewish

Income $500K

Lawyer

Doesn't Recommend

Neutral

Successful

Review of

I feel like he [Dr. Grunfeld] genuinely cares about me, but I also feel like he has a million patients and doesn’t remember all the details of my history (without looking it up) and sometimes changes his advice in unexpected ways - also sometimes difficult to get in touch with...I do which he were a little more aware of the psychological and emotional implications of this process...He always respects my wishes for treatment - eg he wanted to do genetic testing for embryos and I didn’t but was ok with my Choice

Very organized and almost always available - they [RMA] run like a machine. Everyone able to access our records so no issues seeing different doctors and nurses. Sometimes hard to get in touch via phone - you call and leave a message and person may not call you back until much later in the day at an inconvenient time....Almost everything went smoothly. Only incident I remember was when I had a chemical pregnancy and they forgot to call with blood results.

How was your experience with Lawrence Grunfeld at RMA of New York?

He’s an expert in his field and has been doing this longer than most. At this point he knows my history and has given me my amazing child so it’s hard to have negative feelings, but I do which he were a little more aware of the psychological and emotional implications of this process.

What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?

Don’t expect sensitivity all the time - he is not the most socially aware person.

During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?

I feel like he genuinely cares about me, but I also feel like he has a million patients and doesn’t remember all the details of my history (without looking it up) and sometimes changes his advice in unexpected ways - also sometimes difficult to get in touch with

Describe the protocols Lawrence Grunfeld used in your cycles at RMA of New York and their degree of success.

He always respects my wishes for treatment - eg he wanted to do genetic testing for embryos and I didn’t but was ok with my Choice

Describe your experience with the nursing staff at RMA of New York.

Almost all of the nurses are very sensitive and communicate Instructions clearly.

Describe your experience with RMA of New York.

Very organized and almost always available - they run like a machine. Everyone able to access our records so no issues seeing different doctors and nurses. Sometimes hard to get in touch via phone - you call and leave a message and person may not call you back until much later in the day at an inconvenient time.

Describe your experience with your monitoring appointments at RMA of New York.

Like could get very long on the weekends but felt it was as efficient as possible. Sometimes I can’t a little after monitoring hours and was never an issue

Describe the costs associated with your care under Lawrence Grunfeld at RMA of New York.

About $10k for IVF cycle and $5k for meds

What specific things went wrong at RMA of New York?

Failed to call with results

Describe the specific things that went wrong at RMA of New York.

Almost everything went smoothly. Only incident I remember was when I had a chemical pregnancy and they forgot to call with blood results. When I finally got in touch with them three said I would have to wait until the next day (which was thanksgiving- so was hard to get in touch but finally did)

Doctor

Lawrence Grunfeld

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Eastside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2017 - 2018, Unknown Success

Age 43 - 44

6 IUI

2 IVF

Donor Sperm

Diminished Ovarian Reserve

Tubal Blockage

Uterine Fibroids

Latinx

Income $50K - $99K

Neutral

Success w/ Doc Too early to know

Review of

Dr. Stein is very knowledgeable and realistic. I appreciate his management of expectations, while also providing hope. I thought he would be the one doing all my procedures and that I would be in direct contact with at all times. But this is not how RMA operates. So I've been mostly in contact with nurses and his staff.... Dr. Stein is very concise and gives just enough information. However, if you push a bit he gives more information.

The systems and daily operations are very straight forward and easy to navigate. I am an RMA west side patient. However, procedures bad weekend monitoring is done at the east side location. It's very busy!. Staff is always willing to help. Finance, check in, phone calls, after hours service. All very easy to navigate.... [Nurse] AMAZING! Very patient, compassionate, caring. They took the time to answer my questions, no matter how many times I asked.

How was your experience with Daniel Stein at RMA of New York?

Dr. Stein is very knowledgeable and realistic. I appreciate his management of expectations, while also providing hope. I thought he would be the one doing all my procedures and that I would be in direct contact with at all times. But this is not how RMA operates. So I've been mostly in contact with nurses and his staff. All very nice. I appreciate that he is available via phone or in person relatively easy.

What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?

Come prepared with questions and push for more details. I am someone who needs to know understand every bit of the process. Dr. Stein is very concise and gives just enough information. However, if you push a bit he gives more information.

During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?

Most of my contact had been with the nurses, who are amazing. Most of them very knowledgeable and patient. Take the time to answer my questions and call the same day. My contact with Dr. Stein has been much less. I expected to be more in direct contact with him throughout the process, however, the option of scheduling phone or in person appt is always open.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Tova for IVF. Eliza--RN)

AMAZING! Very patient, compassionate, caring. They took the time to answer my questions, no matter how many times I asked.

Describe your experience with RMA of New York.

Describe your experience with your monitoring appointments at RMA of New York.

Hours are 7-8:30 at West Side office. It's a much smaller office than the East side, so it feel more intimate. Technicians are very efficient and quick. It's a well run operation. If you go only for bloodwork, it's pretty quick. If you also have ultrasound it's a bit more time but not too much more.

Describe the costs associated with your care under Daniel Stein at RMA of New York.

Approx: $7000 for each IVF cycle, including insurance co-pays, ICSI, PGS, meds.

Doctor

Daniel Stein

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

RMA of New York

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2017 - 2018, Unknown Success

Age 34 - 35

3 Embryo Freezing

Diminished Ovarian Reserve

Endometriosis

Tubal Blockage

Ashkenazi Jewish

Income $100K - $199K

Lawyer

2nd of 2 Docs

Neutral

Success w/ Doc Too early to know

Review of

[Dr. Jovana Lekovich] checked in, followed up, and kept me informed throughout the process. During one cycle of retrieval I barely saw her and she made sure to reach out...Email is a good way to get ahold of her - the nurse can always connect you as well. She is forthright and will not sugar coat it - but does it warmly and with compassion...was warm, interested, and responsive.

While there was some lapses in communication [from the nurses at RMA of New York], overall they were responsive, fast to respond to inquiry - and if they needed to check with the doctor they got back to me as soon as possible. This is at the RMA of BK. The staff and nursing staff at the main RMA - were less helpful...didn't get the 5 day results at one point because they were waiting to see what happened on day 6 and 7 and no one informed me. That round did not go well and I had to call to find out at the end of day 7 because I had not heard anything.

How was your experience with Jovana Lekovich at RMA of New York?

The doctor's strength and weaknesses cannot be conflated with the weaknesses of the clinic. The Doctor checked in, followed up, and kept me informed throughout the process. During one cycle of retrieval I barely saw her and she made sure to reach out.

What's one piece of advice would you give a prospective patient of Jovana Lekovich at RMA of New York?

Email is a good way to get ahold of her - the nurse can always connect you as well. She is forthright and will not sugar coat it - but does it warmly and with compassion.

During treatment, were you treated like a number or a human with Jovana Lekovich at RMA of New York?

While the clinic is definitely a 'by the number' clinic - Dr. Lekovich herself was warm, interested, and responsive.

Describe the protocols Jovana Lekovich used in your cycles at RMA of New York and their degree of success.

I used Gonal F, Menopure and Cetrocide towards the end of the retrieval. I was also on Lovonox 60mg to prevent blood clots due to Factor 5. I can try to look back and provide more information but it was approx 2 menopure vials at night, 300mg gonal f in the mornings and that increased towards the end.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Alissa)

While there was some lapses in communication, overall they were responsive, fast to respond to inquiry - and if they needed to check with the doctor they got back to me as soon as possible. This is at the RMA of BK. The staff and nursing staff at the main RMA - were less helpful.

Describe your experience with RMA of New York.

The Brooklyn office is warm, faster, and generally smaller - making it a more ideal location. The main office on Madision Ave of RMA is a giant cog machine that routes people through as numbers not faces and it is a factory.

Describe your experience with your monitoring appointments at RMA of New York.

It was morningtime before work. I was lucky enough to live walkable to the location. The phlebotomist at this location was the BEST - pain free, didn't leave marks, always quick. It took longer for the ultrasounds depending on what time you arrived, but never TOO long. The weekend hours were at the Madision Avenue location were a cluster and cattle call. Jam packed, call out your name large system. It was disappointing there were no hours at the BK location.

Describe the costs associated with your care under Jovana Lekovich at RMA of New York.

This is tricky, insurance initially denied. So the costs of that were 15,000 for the first round of retrieval. 6,000 for PGD/PGS. But then that got discounted because I did not do transfer, so the second round cost less. With insurance finally being fought and won. The PGD was not covered, but the co-insurance was only 1,500 per retrieval round. So for three rounds 4,500.

What specific things went wrong at RMA of New York?

Failed to call with results

Describe the specific things that went wrong at RMA of New York.

Just didn't get the 5 day results at one point because they were waiting to see what happened on day 6 and 7 and no one informed me. That round did not go well and I had to call to find out at the end of day 7 because I had not heard anything.

Doctor

Jovana Lekovich

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

Brooklyn

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Davis RMA of New York

2015 - 2018, Successful

Age 27 - 30

2 Egg Freezing

IVF

Recurrent Pregnancy Loss

Unexplained

European

Income $100K - $199K

Consultant

Strongly Recommends

Neutral

Successful

Review of

Dr Davis has an excellent bedside manner and does a great job thoroughly explaining different methods and approaches to treatment. He is very prompt in responding to emails and addresses any concerns. Communicating with Dr. Davis feels like a dialogue between two equal partners instead of a one-sided conversation... Dr. Davis was a strong advocate for transferring a single embryo for all of our transfer cycles. Given my age there wasn't a real reason to transfer multiple embryos and the risk associated with multiples was not one we felt we needed to take at this point.

[RMA of NY-Downtown's] Strengths: Staff are very prompt in responding to questions via email or phone. Weaknesses: Lack of coordination and multiple follow up emails/calls needed for the same question. Not always supportive/compassionate.... Most of my monitoring is done remotely as I live of out state, however when I have gone to appointments at RMA the offices are always clean and staff are friendly. The Manhattan – Eastside office is particularly busy and can be a bit overwhelming during monitoring hours but their process is very efficient which helps.

How was your experience with Joseph Davis at RMA of New York?

What's one piece of advice would you give a prospective patient of Joseph Davis at RMA of New York?

You are your best advocate. Speak up if you have questions/concerns and educate yourself on your treatment options.

During treatment, were you treated like a number or a human with Joseph Davis at RMA of New York?

Dr. Davis clearly explains all of our treatment options and makes time to answer all of our questions. He is kind and approachable and seems to truly care about about the outcome of our treatment.

Describe the protocols Joseph Davis used in your cycles at RMA of New York and their degree of success.

freeze all - antagonist protocol with birth control bills

Describe your experience with your nurse at RMA of New York.

Strengths: Staff are very prompt in responding to questions via email or phone. Weaknesses: Lack of coordination and multiple follow up emails/calls needed for the same question. Not always supportive/compassionate.

Describe your experience with RMA of New York.

Most of my monitoring is done remotely as I live of out state, however when I have gone to appointments at RMA the offices are always clean and staff are friendly. The Manhattan – Eastside office is particularly busy and can be a bit overwhelming during monitoring hours but their process is very efficient which helps.

Describe your experience with your monitoring appointments at RMA of New York.

Most of my monitoring is done remotely, but when I have gone to monitoring hours it's been at the Manhattan – Eastside office which is quite busy. That being said they are very efficient and if you get there early you can get in and out rather quickly.

Describe the costs associated with your care under Joseph Davis at RMA of New York.

Insurance did not cover any of my treatment. Both freeze-all cycles were approx. $15K + $2-4K for medications. Transfers were approx. $2,500 + medications.

Describe Joseph Davis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

Dr. Davis was a strong advocate for transferring a single embryo for all of our transfer cycles. Given my age there wasn't a real reason to transfer multiple embryos and the risk associated with multiples was not one we felt we needed to take at this point.

What specific things went wrong at RMA of New York?

Provided conflicting information

Describe the specific things that went wrong at RMA of New York.

At times there is a lack of coordination between staff which has resulted in numerous emails or phone calls to resolve a single issue or clarify a particular part of the suggested protocol (for example: medication dosage, follow up appointment dates, billing issues). If you're able to communicate directly with your coordinator and the few nurses that are familiar with your specific treatment plan things go much smoother.

Doctor

Joseph Davis

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Davis RMA of New York

2018, Unknown Success

Age 27

1 IVF

Male Factor

European

Other

Income $50K - $99K

Neutral

Success w/ Doc Too early to know

Review of

He [Dr. Lederman] asked us to do a few tests to ensure everything was good and he was very knowledgable given us tons of advice...He was very approachable and very welcoming...He would answer every email, be okay to meet if need be, and always ready to give advice, always being very rational...He is very into genetics/diseases and will always push you to do as much testing as possible. He is available, professional and rational.

Everyone at RMA of NY has always been very friendly and caring. The main nurse I communicate with is Eliza and she's been amazing! Answering every question, email, calls, ready to see me anytime. She has great advice and genially cares. The IVF coordinator was Julia and she was also great in helping me get set-up and organize the meds process, and payment etc...the staff is amazing. They're always smiling, caring, ready to help, listen and all. As weird as it sounds, I always enjoy going there. You'll see many different doctors during the monitoring, and they're all very nice and professional. However, every step will be provided by your doctor and his team.

How was your experience with Matthew Lederman at RMA of New York?

When we first found out we had to do IVF, following the results from our first meeting with him, he was very human and caring. We went to see him, a bit devastated to the news, and he was very reassuring in providing us all the info we needed, all the steps, etc. He would answer every email, be okay to meet if need be, and always ready to give advice, always being very rational. We're still in the process of our first IVF, and having the transfer next week - hoping it will all go fine. So far, I'm very happy in working with Dr. Lederman.

What's one piece of advice would you give a prospective patient of Matthew Lederman at RMA of New York?

Be ready to learn a lot about it. He is very into genetics/diseases and will always push you to do as much testing as possible. He is available, professional and rational.

During treatment, were you treated like a number or a human with Matthew Lederman at RMA of New York?

We first went to see Dr. Lederman not knowing we had any issues and just because we had been trying to conceive for 7+ months and were getting impatient. We went there just to get more info, not thinking we even had any infertility problems or so. He was very approachable and very welcoming. He asked us to do a few tests to ensure everything was good and he was very knowledgable given us tons of advice.

Describe the protocols Matthew Lederman used in your cycles at RMA of New York and their degree of success.

We are doing our first IVF, due to male factor so I don't have any infertility diagnosis. I was put on birth control, then did menopur and gonal f for a bit more than 1 week, and then trigger shots for the retrieval. Since we did PGS testing, I was off meds for a bit more than 1 month and now just started the transfer meds including estrace and just started progesterone in oil shot.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Eliza and Julia)

Describe your experience with RMA of New York.

Yes, a lot of people will tell you RMA is a factory. But the truth is, that's a good thing in the sense that it moves quickly and they're efficient. Despite all that, the staff is amazing. They're always smiling, caring, ready to help, listen and all. As weird as it sounds, I always enjoy going there. You'll see many different doctors during the monitoring, and they're all very nice and professional. However, every step will be provided by your doctor and his team.

Describe Matthew Lederman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

Dr. Lederman is against, and will not allow multiple embryo transfer. He will push you to do PGS testing if you can afford it.

Doctor

Matthew Lederman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2018, Unsuccessful

Age 34

1 IVF

1 Embryo Freezing

Endometriosis

European

Middle Eastern

Income $100K - $199K

Engineer

Doesn't Recommend

Neutral

Unsuccessful

Review of

She’s [RMA of NY] very detailed during the paid visits. However, IVF Cycle for us was more of a disappointment since we didn’t get much of details of what is going on and what to expect next. Retrieved egg count was pretty low compared to the follicles were counted in the last visits.... Explicitly have her tell you the amount of eggs to be retrieved at every visit so you can have a chance to cancel before going in for retrieval.

Nurses are the best thing of RMA of NY.... [Monitoring Appointments] First in first out. You dont know which doctor is on duty. Somewhat rushed.... Expect bills sent months later. Finance team is working weird imo. Coordinator was not too sharp in my case, there were lots of wrong info passed by her that i had to dig in and get corrected....Such as telling me that there’re some procedures i need to get done ( which was already done) and i had to convince her through back and forth emailing.

How was your experience with Jovana Lekovich at RMA of New York?

She’s very detailed during the paid visits. However, IVF Cycle for us was more of a disappointment since we didn’t get much of details of what is going on and what to expect next. Retrieved egg count was pretty low compared to the follicles were counted in the last visits.

What's one piece of advice would you give a prospective patient of Jovana Lekovich at RMA of New York?

Explicitly have her tell you the amount of eggs to be retrieved at every visit so you can have a chance to cancel before going in for retrieval.

During treatment, were you treated like a number or a human with Jovana Lekovich at RMA of New York?

Mostly rushed during daily checks and not given too much info as in how I’m progressing

Describe your experience with the nursing staff at RMA of New York.

Caring and nice. Responsive at all times.

Describe your experience with RMA of New York.

Expect bills sent months later. Finance team is working weird imo. Coordinator was not too sharp in my case, there were lots of wrong info passed by her that i had to dig in and get corrected. So, good luck with that. Clinic in general -except Brooklyn location- is clean and nice. Nurses are the best thing of RMA of NY.

Describe your experience with your monitoring appointments at RMA of New York.

First in first out. You dont know which doctor is on duty. Somewhat rushed.

Describe the costs associated with your care under Jovana Lekovich at RMA of New York.

More than 20K

What specific things went wrong at RMA of New York?

Provided conflicting information

Describe the specific things that went wrong at RMA of New York.

Coordinator of my doctor had provided some wrong information. To us, it told she was either not listening to people properly or not getting things properly. Such as telling me that there’re some procedures i need to get done ( which was already done) and i had to convince her through back and forth emailing. Also, at one point she said doctor needs to perform cyst removal surgery in between retrieval and transfer cycle which was not correct since the doctor at RMA doesn’t perform that kind of surgery. This was corrected by doctor herself as well. So it’s more like passing wrong info to the patient.

Doctor

Jovana Lekovich

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Eastside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jeffrey Klein RMA of New York

2018, Unsuccessful

Age 31

5 IUI

European

Income $100K - $199K

Nurse or HC Services

1st of 3 Docs

Strongly Recommends

Neutral

Unsuccessful

Review of

Dr Klein was very personable and easy to talk to. He provided me with his email and direct phone number and was quick to respond with any questions I had. He squeezed me in for both cycles before I had to go to work in the morning....He reviewed all my labs and diagnostics and did a phone consult. I took clomid 50mg, as I had been for the last two cycles, and I tracked my cycle with OPK and called him when I got a positive. We came in the next day for an IUI but after performing an ultrasound discovered that I had already ovulated.

I was not a "typical" patient of this clinic because I was being seen as a professional favor to my OBGYN. However, the staff was very helpful and friendly. I'm unsure if it was the case with all patients but I think the hours were a bit limited. The earliest I could get there was 7am, which wasn't always convenient....I did not have much interaction with the nurses because I was monitored by my OBGYN and just saw Dr Klein for the IUIs. The nurses who I did have contact with were always very nice and informative.

How was your experience with Jeffrey Klein at RMA of New York?

Dr Klein was very approachable and easy to talk to. He explained the IUI process in a simple manner and answered questions we had in lay terms, even though he knew I was a nurse and understood the process. He was easy to get in touch with via text or email.

What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?

Don't be afraid to ask any questions. He is very open to answering questions and doesn't make you feel dumb.

During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?

Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.

Dr Klein did my first two IUIs. He pretty much saw me as a professional favor to my OBGYN since I am a labor and delivery RN. He reviewed all my labs and diagnostics and did a phone consult. I took clomid 50mg, as I had been for the last two cycles, and I tracked my cycle with OPK and called him when I got a positive. We came in the next day for an IUI but after performing an ultrasound discovered that I had already ovulated. We did the IUI that day anyway but it was not successful. The next month he increased my clomid to 75mg and I was monitored by ultrasound until my follicles were the appropriate size. I received a trigger shot of ovidrel in his office and went to his office for an IUI the next morning. Unfortunately, this was also unsuccessful.

Describe your experience with the nursing staff at RMA of New York.

I did not have much interaction with the nurses because I was monitored by my OBGYN and just saw Dr Klein for the IUIs. The nurses who I did have contact with were always very nice and informative.

Describe your experience with RMA of New York.

Describe the costs associated with your care under Jeffrey Klein at RMA of New York.

I received a bill for our second IUI but not the first. He did not take my insurance.

Doctor

Jeffrey Klein

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

Westchester

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jeffrey Klein RMA of New York

2017 - 2018, Unsuccessful

Age 28 - 29

6 IUI

1 IVF

Unexplained

European

Income $50K - $99K

Teacher

1st of 2 Docs

Doesn't Recommend

Neutral

Unsuccessful

Review of

He [Dr. Lederman] was very caring and seemed empathetic to such as sensitive manner, he even rubbed my shoulders a few times and said "you will get there, it just takes time." I also appreciated how we had access to his e-mail and he would return my phone call in a timely manner...there seemed to be no other treatment plan then the same four IUI's he performed. I took a small dose of letrozole, was monitored, used a trigger shot, then my IUI was performed. He never recommended any type of surgery such as a laparoscopy, hysteroscopy or any other research to try and figure out how else to help my husband and I. It seemed as if IVF was our only route. At time time, IUI's were covered by my insurance 100% so I really wanted to try injectables with IUI and he explained that there was not enough research to support that it helped increase our chances. As much as I wanted to trust him and continue seeing him, the distance from my house to the office was a factor as well as Dr. Lederman not in agreement to try a different treatment plan before IVF.

although I appreciated the fast past during morning monitoring hours [at RMA of New York], because I understood everyone needed to get to work, I did feel rushed at times. I liked how the doctors performed the ultrasounds instead of techs. but, I felt if I had extra questions that day, they didn't really want to be bothered...Strengths: always on time for appointments...Weakness: monitoring hours should've began earlier and sometimes there was too much of a push for IVF, the clinic seemed very numbers driven

How was your experience with Matthew Lederman at RMA of New York?

Dr. Lederman was clearly a very knowledgeable doctor. He was very professional and demonstrated good bedside manner. The reason I decided to change clinics was because I was still hopeful that I could be successful with pregnancy through IUI's and there seemed to be no other treatment plan then the same four IUI's he performed. I took a small dose of letrozole, was monitored, used a trigger shot, then my IUI was performed. He never recommended any type of surgery such as a laparoscopy, hysteroscopy or any other research to try and figure out how else to help my husband and I. It seemed as if IVF was our only route. At time time, IUI's were covered by my insurance 100% so I really wanted to try injectables with IUI and he explained that there was not enough research to support that it helped increase our chances. As much as I wanted to trust him and continue seeing him, the distance from my house to the office was a factor as well as Dr. Lederman not in agreement to try a different treatment plan before IVF.

During treatment, were you treated like a number or a human with Matthew Lederman at RMA of New York?

I would say it was in between. He was very caring and seemed empathetic to such as sensitive manner, he even rubbed my shoulders a few times and said "you will get there, it just takes time." I also appreciated how we had access to his e-mail and he would return my phone call in a timely manner. However, although I appreciated the fast past during morning monitoring hours, because I understood everyone needed to get to work, I did feel rushed at times. I liked how the doctors performed the ultrasounds instead of techs. but, I felt if I had extra questions that day, they didn't really want to be bothered.

Describe the protocols Matthew Lederman used in your cycles at RMA of New York and their degree of success.

We first began with "timed intercourse" which consisted of trigger shots and monitoring. It was a little under a year of my husband and I TTC, which was still a little early, but he seemed understanding and very willing to assist us. We did two of those, followed by a round with letrozole. Followed by 3 rounds of "timed intercourse" we moved on to 4 IUI's with letrozole, trigger shots, and of course monitoring.

Describe your experience with the nursing staff at RMA of New York.

Very professional and caring

Describe your experience with RMA of New York.

Strengths: always on time for appointments and doctors perform ultrasounds Weakness: monitoring hours should've began earlier and sometimes there was too much of a push for IVF, the clinic seemed very numbers driven

Describe the costs associated with your care under Matthew Lederman at RMA of New York.

Co-pay each time

Doctor

Matthew Lederman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

Westchester

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Beth McAvey RMA of New York

2017 - 2018, Unsuccessful

Age 37 - 38

3 IUI

1 IVF

Poor Egg Quality

European

Income $100K - $199K

Marketer or PR

Neutral

Unsuccessful

Review of

Dr. McAvey is kind, optimistic, and has a great bedside manner. Even when I am feeling down about the process, she is encouraging and hopeful. She has been willing to answer all of my questions both by email and phone...I haven't actually interacted with her very much throughout the course of my treatment. I had an initial consultation with her before I started the IUI process (3 rounds), and then one more before starting my IVF retrieval cycle. Other than that, aside from one or two emails to answer a question, I didn't have any contact with her until she called to let me know my IVF failed to produce any normal embryos.

I found that sometimes the information you received from the nurses would vary from nurse to nurse....Monitoring appointments at RMA of New York are well organized. I typically never waited longer than 15 minutes to be called and was typically always in and out within 45 minutes....It's easy to feel like a number at this clinic, but they ARE pretty organized. While I got used to seeing a different doctor every time I went in for monitoring, one thing I did not like about RMA was that the actual procedures (IUI and IVF egg retrieval) were also performed by whatever doctor was on duty that day.

How was your experience with Beth McAvey at RMA of New York?

My experience with Dr. McAvey has been fine. Whenever we speak she is kind and hopeful. I haven't actually interacted with her very much throughout the course of my treatment. I had an initial consultation with her before I started the IUI process (3 rounds), and then one more before starting my IVF retrieval cycle. Other than that, aside from one or two emails to answer a question, I didn't have any contact with her until she called to let me know my IVF failed to produce any normal embryos. It was only then that she let me know about taking CoQ10 to improve egg quality and to pursue acupuncture (which I had pursued on my own and told RMA I was doing). If you have questions, Dr. McAvey will absolutely answer them, via email or phone. But it's really up to the patient to proactively ask (and research/figure out WHAT to ask). When we found out there would be no transfer cycle for us, Dr. McAvey was optimistic and encouraged us to try again as IVF is really just "a numbers game".

What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?

Do your own research and ask as many questions as you can at your initial consultation and all throughout the process. You have to be your own advocate.

During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?

Dr. McAvey is kind, optimistic, and has a great bedside manner. Even when I am feeling down about the process, she is encouraging and hopeful. She has been willing to answer all of my questions both by email and phone. At RMA, it's easy to feel like a number, because there are so many women being treated there every day. Even when I felt like "just a number" on my monitoring days, Dr. McAvey never made me feel that way during any of our interactions.

Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.

3 cycles of IUI: five days of Clomid, Ovidrel trigger shot, IUI I cycle IVF (retrieval only, no normal embryos to transfer): Gonal F / Menopur / Cetrotide / Dual Trigger Lupron + hCG I was not given a rationale for following this protocol. I have a good ovarian reserve for my age, so based on this IVF cycle my issue appears to be egg quality.

Describe your experience with the nursing staff at RMA of New York.

The nurses at RMA of New York ranged from pretty nice to very nice. All of the questions I had throughout my IVF cycle were answered by the nurses vs. the doctors. Whenever I asked, they would sit down with me to walk me through the process and help me figure out my "medication ordering plan" (since I found the process of ordering the meds to be more stressful than actually taking them).

Describe your experience with RMA of New York.

RMA of New York definitely has a system down. It's easy to feel like a number at this clinic, but they ARE pretty organized. While I got used to seeing a different doctor every time I went in for monitoring, one thing I did not like about RMA was that the actual procedures (IUI and IVF egg retrieval) were also performed by whatever doctor was on duty that day. There was one doctor at RMA that I didn't particularly care for (his bedside manner was not a match for me) that did one of my IUI's, and I would never have actually chosen him to do it. At RMA, you are very limited when it comes to choice in that sense. I didn't even SEE the doctor who did my IVF egg retrieval. I was already under anesthesia before he even came into the room. Overall, I've had a good experience at RMA (despite my treatment failures).

Describe your experience with your monitoring appointments at RMA of New York.

Monitoring appointments at RMA of New York are well organized. I typically never waited longer than 15 minutes to be called and was typically always in and out within 45 minutes.

Describe the costs associated with your care under Beth McAvey at RMA of New York.

My health insurance covered my IUIs in full and one cycle of IVF (up to $10,000), however it did not cover most of the expensive IVF medications. For my IVF retrieval cycle, out of pocket I paid ~$4,500 for my medications, $2,000 for the embryo biopsy, $750 for anesthesia, and $750 for PGS testing of 4 embryos plus all office co-pays ($40 each). Billing for my IVF egg retrieval procedure hasn't gone through my insurance yet, so I don't know if I will owe anything additional.

What specific things went wrong at RMA of New York?

Provided conflicting information

Describe the specific things that went wrong at RMA of New York.

I found that sometimes the information you received from the nurses would vary from nurse to nurse. Not mission critical information, but things like 'how many days before you should expect your period' or 'how many eggs are normally retrieved from someone my age'.

Doctor

Beth McAvey

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Beth McAvey RMA of New York

2018, Unknown Success

Age 36

4 IUI

1 IVF

Poor Egg Quality

Recurrent Pregnancy Loss

Unexplained

European

Income $100K - $199K

Teacher

1st of 10 Docs

Doesn't Recommend

Neutral

Success w/ Doc Too early to know

Review of

I have seen MANY doctors in the office. Dr. Grunfeld has called me a few times to explain next steps. I wish that questions were answered at the time of the visit, however. I find that I have to call into the office or email the nurses with questions. He also isn’t the doctor that does my retrieval, but I know timing does play a factor in this.... The office moves quick at times. I feel like I have a lot of unanswered questions that requires me to email or call the office at a later point.

The office [RMA of NY] moves quick at times. I feel like I have a lot of unanswered questions that requires me to email or call the office at a later point.... Anytime I email the nurses they get back to me with an answer quick and prompt. They are friendly and easy to approach with questions.... My medications were sent to CVS. CVS doesn’t fill fertility meds. I was then told to call and figure out what happened instead of the IVF coordinator.

How was your experience with Lawrence Grunfeld at RMA of New York?

What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?

Ask a lot of questions and demand to get answers before you leave.

During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?

The office moves quick at times. I feel like I have a lot of unanswered questions that requires me to email or call the office at a later point.

Describe the protocols Lawrence Grunfeld used in your cycles at RMA of New York and their degree of success.

We did 3 IUIs due to insurance purposes. Those failed and we moved into IVF. The first round resulted in zero embryos that could be used. We moved into another round of IVF but only had 4 eggs and body was responding well to meds (GonalF- 225 and Menopur 2 vials). We changed to an IUI cycle which ended up failing. I was also diagnosed with endometritis after the retrevial.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Vivian and Clara)

Anytime I email the nurses they get back to me with an answer quick and prompt. They are friendly and easy to approach with questions.

Describe your experience with RMA of New York.

Strengths- runs like a well oiled machine. They seem to have all appointments in an appropriate time. You know what to expect when it comes to medications and appointments necessary. Weaknesses- sometimes you feel like a number. Ask lots of questions!

Describe the costs associated with your care under Lawrence Grunfeld at RMA of New York.

I have insurance. Currently an IVF cycle is approximately $6,200.

Describe Lawrence Grunfeld's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

No comment here. Haven’t gotten to a transfer yet.

What specific things went wrong at RMA of New York?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at RMA of New York.

My medications were sent to CVS. CVS doesn’t fill fertility meds. I was then told to call and figure out what happened instead of the IVF coordinator. Took almost a week to straighten it out (only to find out the number of refills then got messed up as a result)

Doctor

Lawrence Grunfeld

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Clinic

RMA of New York

NY - Eastside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2017 - 2018, Unsuccessful

Age 39 - 40

2 IVF

Diminished Ovarian Reserve

Male Factor

Ashkenazi Jewish

Income $0 - $49K

2nd of 2 Docs

Strongly Recommends

Neutral

Unsuccessful

Review of

She [Dr. Lekovich] is friendly and understanding. She took her time with my husband and I and gave us thorough explanations. She is excellent at putting me at ease, which I experienced when doing the saline sonogram...This cycle she upped the menopur, isnt doing lupron, and is doing cetrotide. She started this cycle earlier (I was on the pill for less time) This is the second IVF cycle I have done with her.

Office [RMA] was not completely on top of beginning the first cycle. They are fairly receptive. Every sonogram during monitoring I get a different doctor, most are fine but one is not gentle. Dr. Letterman - try not to get him...[Nursing Staff] Nice but do not always explain everything thoroughly...[Monitoring Appointments] Pretty efficient. It is from 7 - 8:30 in the morning,..osts are very expensive, over 15,000 per cycle, not including medications and the anesthesiologist.

How was your experience with Jovana Lekovich at RMA of New York?

She is friendly and understanding. She took her time with my husband and I and gave us thorough explanations. She is excellent at putting me at ease, which I experienced when doing the saline sonogram. Years ago I had a terrible experience with the hsg and was nervous. She is good at making conversation and is pleasant all around. I had Dr. Copperman before, she is a million times better.

What's one piece of advice would you give a prospective patient of Jovana Lekovich at RMA of New York?

Nothing in particular

During treatment, were you treated like a number or a human with Jovana Lekovich at RMA of New York?

Very understanding, she explains well and has a great bedside manner.

Describe the protocols Jovana Lekovich used in your cycles at RMA of New York and their degree of success.

She has used gonal f, menopur, lupron. This cycle she upped the menopur, isnt doing lupron, and is doing cetrotide. She started this cycle earlier (I was on the pill for less time) This is the second IVF cycle I have done with her.

Describe your experience with the nursing staff at RMA of New York.

Nice but do not always explain everything thoroughly.

Describe your experience with RMA of New York.

Office was not completely on top of beginning the first cycle. They are fairly receptive. Every sonogram during monitoring I get a different doctor, most are fine but one is not gentle. Dr. Letterman - try not to get him.

Describe your experience with your monitoring appointments at RMA of New York.

Pretty efficient. It is from 7 - 8:30 in the morning, which has been difficult as I live in queens.

Describe the costs associated with your care under Jovana Lekovich at RMA of New York.

Costs are very expensive, over 15,000 per cycle, not including medications and the anesthesiologist. I have gotten a discount through using Bonei Olam, but it is still very expensive.

Describe Jovana Lekovich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

No comments

What specific things went wrong at RMA of New York?

Failed to call with results
Failed to convey critical information

Describe the specific things that went wrong at RMA of New York.

The first doctor I had, Dr. Copperman, was not thorough in his explanations or the routine I would go through. I am lucky to have support from people outside of the clinic or I would not know what to expect.

Doctor

Jovana Lekovich

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

RMA of New York

NY - Eastside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2017 - 2018, Unknown Success

Age 33 - 34

4 IUI

1 IVF

Diminished Ovarian Reserve

Tubal Blockage

Other

Latinx

Income $100K - $199K

Teacher

Neutral

Success w/ Doc Not sure

Review of