RMA of New York

18 doctors work here

Rated 8.4
Strongly recommend: 67%Neutral: 16%Don't recommend: 17%8.4
67% strongly recommend
538 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
9.2
9.2
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
6,089
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
18 doctors work here
NPS
8.5
Average Doctor Score
Natan Bar-Chama
RMA of New York
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Taraneh Nazem
RMA of New York
100% strongly recommend
4 Reviews
Rated 10
Strongly recommend: 100%10
Rachel Gerber
RMA of New York
100% strongly recommend
6 Reviews
Rated 10
Strongly recommend: 100%10
Erkan Buyuk
RMA of New York
100% strongly recommend
4 Reviews
Rated 9.9
Strongly recommend: 100%9.9
Lucky Sekhon
RMA of New York
91% strongly recommend
71 Reviews
Rated 9.6
Strongly recommend: 91%Neutral: 5%Don't recommend: 3%9.6
Eric Flisser
RMA of New York
89% strongly recommend
52 Reviews
Rated 9.3
Strongly recommend: 89%Neutral: 6%Don't recommend: 5%9.3
Matthew Lederman
RMA of New York
73% strongly recommend
36 Reviews
Rated 8.8
Strongly recommend: 73%Neutral: 17%Don't recommend: 10%8.8
Joseph Davis
RMA of New York
68% strongly recommend
12 Reviews
Rated 8.7
Strongly recommend: 68%Neutral: 22%Don't recommend: 10%8.7
Daniel Stein
RMA of New York
65% strongly recommend
100 Reviews
Rated 8.6
Strongly recommend: 65%Neutral: 24%Don't recommend: 11%8.6
Jeffrey Klein
RMA of New York
63% strongly recommend
27 Reviews
Rated 8.6
Strongly recommend: 63%Neutral: 29%Don't recommend: 8%8.6
Jovana Lekovich
RMA of New York
68% strongly recommend
23 Reviews
Rated 8.5
Strongly recommend: 68%Neutral: 23%Don't recommend: 9%8.5
Tia Jackson-Bey
RMA of New York
79% strongly recommend
7 Reviews
Rated 8.3
Strongly recommend: 79%Don't recommend: 21%8.3
Tanmoy Mukherjee
RMA of New York
58% strongly recommend
31 Reviews
Rated 8
Strongly recommend: 58%Neutral: 22%Don't recommend: 20%8
Alan Copperman
RMA of New York
56% strongly recommend
50 Reviews
Rated 7.2
Strongly recommend: 56%Neutral: 10%Don't recommend: 34%7.2
Benjamin Sandler
RMA of New York
43% strongly recommend
34 Reviews
Rated 7
Strongly recommend: 43%Neutral: 24%Don't recommend: 32%7
Kimberley Thornton
RMA of New York
44% strongly recommend
24 Reviews
Rated 6.2
Strongly recommend: 44%Neutral: 12%Don't recommend: 44%6.2
Lawrence Grunfeld
RMA of New York
26% strongly recommend
26 Reviews
Rated 5.9
Strongly recommend: 26%Neutral: 23%Don't recommend: 51%5.9
Jenna Friedenthal
RMA of New York
strongly recommend
0 Reviews
Rated
Show 14 more

This clinic has 6 offices

Brooklyn
430 Albee Square
Brooklyn, NY 11242
NY - Downtown
594 Broadway
New York, NY 10012
NY - Eastside
635 Madison Ave
New York, NY 10022
NY - Mount Sinai
5 East 98th St
New York, NY 10029
NY - Westside
200 West 57th St
New York, NY 10019
Westchester
311 North St
White Plains, NY 10605
Show 4 more

353 patient reviews filtered by:

Clear Filters
2018 - 2019, Successful
NPS
10
NPS
10
Age 42 - 43
8 IVF
Donor Eggs
Poor Egg Quality
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein explained everything step by step and was realistic for my expectations. He responded to all my messages in a timely fashion and was always honest and caring. He always called me with results right away...I had 8 IVF cycles so Dr. Klein switched my protocol quite a few times to have a successful outcome...He’s very compassionate and kind.
Mornings [at RMA of New York] were sometimes a little crazy. It depended upon the day. Sometimes even when you got there just as it opened there could be 20 women ahead of you. It did most of the time go relatively quickly...All staff was absolutely excellent. Always answered all of my questions right away...Pgs Testing was around $2500 per embryo. One of my medications was quite expensive. We ultimately used a donor egg which was around $20,000
How was your experience with Jeffrey Klein at RMA of New York?
Dr. Klein explained everything step by step and was realistic for my expectations. He responded to all my messages in a timely fashion and was always honest and caring. He always called me with results right away.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Dr Klein is very knowledgeable. I would absolutely recommend him to anyone I know.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr. Klein always took the time to explain everything. He’s very compassionate and kind.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
I had 8 IVF cycles so Dr. Klein switched my protocol quite a few times to have a successful outcome.
Describe your experience with your nurse at RMA of New York.
All staff was absolutely excellent. Always answered all of my questions right away.
Describe your experience with RMA of New York.
Mornings were sometimes a little crazy. It depended upon the day. Sometimes even when you got there just as it opened there could be 20 women ahead of you. It did most of the time go relatively quickly.
Describe your experience with your monitoring appointments at RMA of New York.
Pretty efficient. I think they do the best that they can do. Sometimes I was the first person there and sometimes there were 20 women ahead of me.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
My insurance covered most costs. Pgs Testing was around $2500 per embryo. One of my medications was quite expensive. We ultimately used a donor egg which was around $20,000
10
Doctor
Jeffrey Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Westchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 35 - 36
3 IUI
1 IVF
Male Factor
PCOS
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Lederman is an excellent dr- he was thoughtful, caring, and communicated very well. He always answered all my questions and concerns and made sure that the visits were as convenient as possible for me.... [RMA of NY-Westchester has] Convenient locations and hours. Organized. Appreciated the work of the IVF coordinator and the finance team to answer many questions. Staff is helpful and caring. Can’t get a nurse on the phone, however they call back in a practical time frame
[RMA of NY-Westchester has] Convenient locations and hours. Organized. Appreciated the work of the IVF coordinator and the finance team to answer many questions. Staff is helpful and caring. Can’t get a nurse on the phone, however they call back in a practical time frame.... Monitoring hours were very convenient, starting at 7am. Process was organized and efficient. Never had a problem, or a long wait.
How was your experience with Matthew Lederman at RMA of New York?
Dr Lederman is an excellent dr- he was thoughtful, caring, and communicated very well. He always answered all my questions and concerns and made sure that the visits were as convenient as possible for me.
During treatment, were you treated like a number or a human with Matthew Lederman at RMA of New York?
Dr was thoughtful and caring
Describe your experience with your nurse at RMA of New York.
The staff and their coordination throughout the process were great.
Describe your experience with RMA of New York.
Convenient locations and hours. Organized. Appreciated the work of the IVF coordinator and the finance team to answer many questions. Staff is helpful and caring. Can’t get a nurse on the phone, however they call back in a practical time frame.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours were very convenient, starting at 7am. Process was organized and efficient. Never had a problem, or a long wait.
Describe the costs associated with your care under Matthew Lederman at RMA of New York.
Fortunately I had insurance coverage for most of the process, so I reached my deductibles and had a few other expenses. Total spend was around $3,000
10
Doctor
Matthew Lederman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Westchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 30 - 32
1 IUI
PCOS
Ashkenazi Jewish
Lawyer
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Stein is phenomenal. He is an expert in his field with well over a decade of experience, and it shows. He is knowledgeable, precise, and takes the time to answer all your questions, but he is also affable and puts you at ease. A true professional. My wife got pregnant twice thanks to him and we recommend him to anyone we know having fertility challenges. ... Letrazol with timed intercourse and IUI
The office [RMA - Westside] is run exceptionally well, especially considering it's always full. The staff is great. There can be long waits at times, but overall things move. The practice is a well-oiled machine and you never feel neglected or forgotten. They communicate well and are friendly and respectful. ... Eliza [nursing staff] was completely professional, available, helpful, and caring. ...
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is phenomenal. He is an expert in his field with well over a decade of experience, and it shows. He is knowledgeable, precise, and takes the time to answer all your questions, but he is also affable and puts you at ease. A true professional. My wife got pregnant twice thanks to him and we recommend him to anyone we know having fertility challenges.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Letrazol with timed intercourse and IUI
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Eliza Ferstendig)
Eliza was completely professional, available, helpful, and caring.
Describe your experience with RMA of New York.
The office is run exceptionally well, especially considering it's always full. The staff is great. There can be long waits at times, but overall things move. The practice is a well-oiled machine and you never feel neglected or forgotten. They communicate well and are friendly and respectful.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 40
Male Factor
European
Income $200K - $499K
Entrepreneur
6th of 6 Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
We [Dr. Stein] started with clomiphane pills. Then introduced menopur and gonal. During the monitoring Gonal dosage was increased. Previous doctors told me that I could not create more than 7 eggs, but Dr Stein managed to develop and retrieve 15 eggs...He understood from our first conversation that I was traumatized from all my previous failed attempts (including an unsuccessful pregnancy that had to stop at the fifth month)...
There were ao many different personalities [of nurses at RMA of New York]. But they were all professional and attentive...High end equipment. Great location. Could use renovation for aesthetic reasons only. Covid measures are respected. Zero waiting times...I had my iron tested sue to iron deficiency. The results werw available but they didn’t convey them. I asked a week later...
How was your experience with Daniel Stein at RMA of New York?
I wish that all couples could have acces to Dr Stein. For me he is a miracle man. 5 doctors before him were unable to offer me what he did with his first attempt . He is the best at his job. I wish that he could release me later in the pregnancy because I felt safe with him.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Don’t google anything. Trust your doctor.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
He understood from our first conversation that I was traumatized from all my previous failed attempts (including an unsuccessful pregnancy that had to stop at the fifth month). When I asked him what he could do better he saw me, he understood my pain and explained to me the capabilities of RMA.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
We started with clomiphane pills. Then introduced menopur and gonal. During the monitoring Gonal dosage was increased. Previous doctors told me that I could not create more than 7 eggs, but Dr Stein managed to develop and retrieve 15 eggs.
Describe your experience with the nursing staff at RMA of New York.
There were ao many different personalities. But they were all professional and attentive
Describe your experience with RMA of New York.
High end equipment. Great location. Could use renovation for aesthetic reasons only. Covid measures are respected. Zero waiting times. Everything works like clock. Xxxxxxxxxxxxxxxxxcxcccccxxxxxxxxxxxxx xxxx
Describe the costs associated with your care under Daniel Stein at RMA of New York.
6.000-8.000
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
I had my iron tested sue to iron deficiency. The results werw available but they didn’t convey them. I asked a week later. There was a female doctor (I don’t remember her name) who I used to call “the pessimist”. Dr Stein and all other nurses told me to respect the limit of 140bpm throughout my pregnancy but she told me not to mind it and reaume previous activities.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 26
Tubal Blockage
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I went with Daniel Stein because of all of the positive reviews online. If you’re looking for someone to hold your hand and sugar coat everything he is not the doctor for you...took the time to FaceTime me on a weekend to answer all my questions in order to help me make my decision. I didn’t feel pressured and I felt like I made the decision to remove them completely on my own..
The [RMA of NY] clinic was very organized and their communication was exceptional!! When I called for a concern I was given a call back the same day. The IVF coordinator Angie answered my emails right away. I felt like they were on top of everything...From the first appointment with Dr Stein he was straightforward and I can tell he had my best interest at heart
How was your experience with Daniel Stein at RMA of New York?
I was referred to RMA by a friend and I’m so glad that I went with them. I went with Daniel Stein because of all of the positive reviews online. If you’re looking for someone to hold your hand and sugar coat everything he is not the doctor for you. If you want someone who is straight forward, tells you like it is and gives you results PICK HIM! I went to a fertility doctor before him and it was like night and day. The previous doctor wanted to do everything the shortcut way. From the first appointment with Dr Stein he was straightforward and I can tell he had my best interest at heart. He is confident and knowledgeable. I felt safe under his care. I have PCOS so I was concerned for OHSS. I was being monitored very closely and coming in for blood draws and ultrasounds everyday for a week before egg retrieval. My egg retrieval went as smooth as can be. I saw different doctors for a few of the monitoring appointments but I didn’t mind it! Also it did feel like a factory when being monitored throughout the whole process. Women were coming in and out and I didn’t feel like anyone knew me personally but I didn’t care for that at all. I just wanted results. I also had to get my tubes removed and I was very hesitant. Dr Stein took the time to FaceTime me on a weekend to answer all my questions in order to help me make my decision. I didn’t feel pressured and I felt like I made the decision to remove them completely on my own. Dr Stein also called me personally to check up on me a few days after surgery. He did my first transfer and it worked!!! Today we graduated from the clinic and we’ll be moving on to an OBGYN for the remaining of my pregnancy. We are eternally grateful to Dr Stein and his team for making our dream come true. THANK YOU THANK YOU THANK YOU!!!!
Describe your experience with RMA of New York.
The clinic was very organized and their communication was exceptional!! When I called for a concern I was given a call back the same day. The IVF coordinator Angie answered my emails right away. I felt like they were on top of everything.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 38
2 Embryo Freezing
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Business Executive
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon was always on top of my updates and was always available for questions. I never felt like a number even though I knew she was busy...She always offered any clinical research information that would support her recommendations which helped me feel more comfortable...Since we only had 1 normal embryo, we decided to transfer the one.
Strengths [of RMA of NY]: A large, trusted organization that doesn't make you feel like a number. Wit a large organization, you can feel comfortable that you are getting top quality care with a company that as the best NYC has to offer. Weaknesses: The covid screening process is a little wonky - could be more seamless. But that's very small in the big picture...We paid around $5,000 out of pocket on the second retrieval.
How was your experience with Lucky Sekhon at RMA of New York?
I like Dr. Sekhon's style of providing facts, data and professional opinion. I am not a patient that needs sugar coating so I would rather have someone speak to me in a clear and direct manner as Dr. Sekhon always did. She was always patient with my numerous questions and had thoughtful answers to help guide my journey. She always offered any clinical research information that would support her recommendations which helped me feel more comfortable.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
RMA is a large organization, so you would need to feel comfortable being one in the 'machine', but if you see Dr. Sekhon you can feel confident that you have a super smart doctor that will tend to your cycle closely.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon was always on top of my updates and was always available for questions. I never felt like a number even though I knew she was busy.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
For retrievals - Folistim and Menopur for egg stimulation. Pregnyl for trigger. For 2 retrievals I collected between 10-13 eggs per, and was able to send 5 blasts per retrieval for genetic testing. Unfortunately, I only had 1 embryo come back genetically normal. Birth control between each transfer. Also, used birth control before preparing for transfer. For transfer - Estrogen 3x a day as well as Progesterone shots daily. I was weened off medication by 9 weeks 2 days pregnant.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Constance Scmidt)
Super helpful and responsive.
Describe your experience with RMA of New York.
Strengths: A large, trusted organization that doesn't make you feel like a number. Wit a large organization, you can feel comfortable that you are getting top quality care with a company that as the best NYC has to offer. Weaknesses: The covid screening process is a little wonky - could be more seamless. But that's very small in the big picture.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
We maxed our $30,000 lifetime insurance coverage across treatment and medication. We paid around $5,000 out of pocket on the second retrieval.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Since we only had 1 normal embryo, we decided to transfer the one.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2020, Successful
NPS
10
NPS
10
Age 32
1 IVF
Unexplained
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Stein and the team at RMA knew exactly what we needed - patience, understanding, order and education. We went from a world of “I don’t know’s” to “here’s the plan”, and they made IVF seem normal, not extreme...he made us feel as though we were unique, building a plan that worked for us and supporting us along the way...He is not overly warm-and-fuzzy, but is kind, calm and compassionate. He tells you the truth, but in a way that makes you feel hopeful while understanding the realities of what goes into fertility treatment
[at RMA of New York] Every step (and cost) was clearly explained with both the compassion and thoroughness that we craved...we found RMA brought a level of experience and professionalism that was beyond compare to our previous clinic...I worked with a number of nurses throughout the course of my treatment and they were all patient and thorough...all medications were made clear to me and ordered on my behalf so I had everything I needed throughout the IVF treatment, and I was monitored closely for optimal results.
How was your experience with Daniel Stein at RMA of New York?
One of the first things Dr. Stein said to us in our new patient consultation was “No one really wants to be here seeing me (a reproductive endocrinologist” - and we knew we had found our doctor. I could not recommend Dr. Stein or RMA of NY any more highly. As newlyweds facing unexplained infertility, Dr. Stein and the team at RMA knew exactly what we needed - patience, understanding, order and education. We went from a world of “I don’t know’s” to “here’s the plan”, and they made IVF seem normal, not extreme. Every step (and cost) was clearly explained with both the compassion and thoroughness that we craved. Having been with a boutique fertility clinic prior to coming to RMA, we immediately knew we were working with the best-of-the-best - and it paid off, we are now happily, healthily pregnant with our first child. On “graduation day” from RMA, we actually found ourselves sad to say goodbye to Dr. Stein and the team, but are excited about the new future that they have helped us to create.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
He is not overly warm-and-fuzzy, but is kind, calm and compassionate. He tells you the truth, but in a way that makes you feel hopeful while understanding the realities of what goes into fertility treatment.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
We felt like humans because he treated us as individuals. Our issue is not uncommon, but he made us feel as though we were unique, building a plan that worked for us and supporting us along the way.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Prefer not to share, but all protocols were established up front, all medications were made clear to me and ordered on my behalf so I had everything I needed throughout the IVF treatment, and I was monitored closely for optimal results.
Describe your experience with the nursing staff at RMA of New York.
I worked with a number of nurses throughout the course of my treatment and they were all patient and thorough. Needless to say, there is a lot of emotion involved in this process, and they responded with compassion at every turn.
Describe your experience with RMA of New York.
Every step (and cost) was clearly explained with both the compassion and thoroughness that we craved. Having been with a boutique fertility clinic, we found RMA brought a level of experience and professionalism that was beyond compare to our previous clinic. When IVF was becoming our likely path, we did our homework and from the moment we had our new patient consultation we know we were in good hands. They had done and seen it all, and we were doing to work together using the best and latest techniques to try to get the result we were seeking.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
All but $2750 of my treatment was covered by insurance.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He gave us a great deal of research on why his approach (and that of RMA) was in line with accepted industry recommendations, and was designed to give us the best outcome.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, 9 Eggs Frozen
NPS
10
NPS
10
Age 35
1 Egg Freezing
Diminished Ovarian Reserve
European
Black or African-American
Income $50K - $99K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Sekhon is extremely personable. In my first consultation, she sat down with me for some time and explained the egg freezing process in great detail. She really listened to my concerns, did not try to sell me, and was honest about outcomes in a way that was backed by numbers...she treated me with care, compassion and understanding...The only things I would have liked more detail on upfront were -do not plan to travel during the injection process since you'll need to get checked on weekends too -no exercise or sex 2 weeks after retrieval...Early on, we were concerned one ovary was not responding and that we would have to postpone one month, but, then, it quickly caught up.
[The staff at RMA of New York were] super helpful and available for questions at all points...[Monitoring appointments were] On time which is appreciated!...$13,500 [Egg Freezing]...I was very impressed with RMA's friendly staff which ran on-time. The staff even works on the weekends. The practice is trusted by many patients. Be ready for daily blood work and ultrasounds. I had a great experience and recommend RMA to everyone as it was recommended to me by my OB/GYN...Early on, we were concerned one ovary was not responding and that we would have to postpone one month, but, then, it quickly caught up.
How was your experience with Lucky Sekhon at RMA of New York?
I loved Dr Sekhon. Egg freezing is such a big risk emotionally and financially, and she treated me with care, compassion and understanding. I am recommending her and the egg freezing process to everyone.It was painless, did not take much time daily, and offers extreme peace of mind. The only things I would have liked more detail on upfront were -do not plan to travel during the injection process since you'll need to get checked on weekends too -no exercise or sex 2 weeks after retrieval
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
The shots are not painful. I'm scared of needles and I could do them solo.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr Sekhon is extremely personable. In my first consultation, she sat down with me for some time and explained the egg freezing process in great detail. She really listened to my concerns, did not try to sell me, and was honest about outcomes in a way that was backed by numbers. During the 10-day injection process, I had questions about dosage twice and RMA's nurse hotline answered immediately.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
lupron twice a day for 10 days menopur once a day for 10 days follistem pen once a day for 10 days Early on, we were concerned one ovary was not responding and that we would have to postpone one month, but, then, it quickly caught up.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
super helpful and available for questions at all points
Describe your experience with RMA of New York.
I was very impressed with RMA's friendly staff which ran on-time. The staff even works on the weekends. The practice is trusted by many patients. Be ready for daily blood work and ultrasounds. I had a great experience and recommend RMA to everyone as it was recommended to me by my OB/GYN.
Describe your experience with your monitoring appointments at RMA of New York.
On time which is appreciated!
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
$13,500
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 35
2 IVF
Black or African-American
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Flisser was extremely attentive and straight forward from the first consultation. He gave us so much insight on the options available to us and any questions my husband and I had were answered thoroughly in a way for us to understand each processes. His explanations were always clear and all my interactions with him have always been of a kind and warm demeanor...
Their [RMA of NY] hours were very flexible, so it never interferes with work, the staff were kind. It was very straight forward when you came in for blood work etc, they are very fast paced, so your in and out pretty quickly, which I can see how people can find negative...She [nurse] was attentive, answered questions in a timely manner and was always compassionate and caring.
How was your experience with Eric Flisser at RMA of New York?
I have a beautiful and healthy 1 year old daughter thanks to Dr. Flisser and his colleagues at RMA. My review is long overdue and I felt compelled to write this review as I have friends and family that are going through their own battles in infertility and I feel it’s so important to shine light to the incredibly gifted and compassionate doctors that have made the dreams of families like mines comes true. Dr Flisser was extremely attentive and straight forward from the first consultation. He gave us so much insight on the options available to us and any questions my husband and I had were answered thoroughly in a way for us to understand each processes. His explanations were always clear and all my interactions with him have always been of a kind and warm demeanor. Although my egg retrievals and transfer were not done by him - his colleagues showed the same professionalism and compassion. And when things didn’t go as planned in our first cycle, he was hopeful, honest, and never pushy about how to proceed with the next steps. We ended up having a successful 2nd cycle and I am forever grateful for being under his care in helping us achieve the ultimate gift. And for this I without any hesitation would recommend to any family.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
To ask questions and allow Dr Flisser to lay out the options available to you beforehand. He does a great job explaining the procedures and testing so you’re not confused during process which can get overwhelming.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr Flisser was warm, understanding, and informative in every appointment and interaction. His demeanor is calm and never pushy, which kept me at ease.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We did PGS testing our first round which ended up being a heartache, but blessing in disguise as we ended up testing 5 embryos that all ended up being abnormal. Although this was sad to hear it, we avoided a lot of heartache as they would have resulted in unsuccessful pregnancies if they were transferred. We waited 3 months and opted for a fresh transfer with no testing and was successful and our daughter was conceived.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel )
Our nurse Ariel was great! She was attentive, answered questions in a timely manner and was always compassionate and caring.
Describe your experience with RMA of New York.
Their hours were very flexible, so it never interferes with work, the staff were kind. It was very straight forward when you came in for blood work etc, they are very fast paced, so your in and out pretty quickly, which I can see how people can find negative.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
3 rounds of IVF covered by insurance. PGS testing was out of pocket.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
3 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Stein] performed 2 of my surgeries and two ivf cycles. From the beginning he was honest - no false hope. He is very particular about his work and who he has on his team. Every time there was a set back with me he would be sad because he knows i had been through a lot. He is compassionate and he tries to find ways to help...hes very busy but all his patients have his undivided attention when seeing him.
RMA is very strict on embryos they transfer. Only 1 at a time! Unless you are over 40...I spoke to a few nurses and they are all knowledgeable, nice, understanding...Strength- Organized, detailed, clean. Everyone is nervous when starting their journey- just try to relax the team is great. Staff is on top of what they need to do. They are there to help in anyway.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein and i had a journey together. He was recommend to me by my regular OB. He performed 2 of my surgeries and two ivf cycles. From the beginning he was honest - no false hope. He is very particular about his work and who he has on his team. Every time there was a set back with me he would be sad because he knows i had been through a lot. He is compassionate and he tries to find ways to help.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
hes very busy but all his patients have his undivided attention when seeing him.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein was very honest with me from the start. I never went to the clinic feeling like a robot- i knew i was there to achieve my goal. Each time i saw him he knew who i was
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
3 IUI unsuccessful- i had polyps and fibroids. Gonal F , menapour, Cetrotide, HCG
Describe your experience with the nursing staff at RMA of New York.
going to RMA almost 2 years one builds relationships with everyone. Dr. Steins nurse is Krista- she was helpful. I spoke to a few nurses and they are all knowledgeable, nice, understanding.
Describe your experience with RMA of New York.
no weaknesses. Strength- Organized, detailed, clean. Everyone is nervous when starting their journey- just try to relax the team is great. Staff is on top of what they need to do. They are there to help in anyway.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
20-30 k
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
RMA is very strict on embryos they transfer. Only 1 at a time! Unless you are over 40.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 34
1 IVF
South Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon is extremely knowledgeable and gives us a clear picture of the treatments and procedures. She will answer all your questions irrespective of the time( day/ night/ weekend/ after hours)...She will work smart for the best outcome for each patient. I would highly recommend her to any one I know...Dr. Sekhon was compassionate and treated me with care
The entire team [at RMA of New York is] co-ordinated very well. There was no hassle. Instructions to the patient was clear and monitoring was perfectly on time with occasionally(2/15) more 15 min waiting time.Wish they had more monitoring locations throughout NYC...Nurse co-ordinator was nice. She responded promptly to any question from ordering the medications to the next steps in the procedure etc
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is extremely knowledgeable and gives us a clear picture of the treatments and procedures. She will answer all your questions irrespective of the time( day/ night/ weekend/ after hours) which most of the doctors never do. She is so caring and you can reach out to her with whatever questions/ concerns that may arise in your mind at any point during the treatment. She is there to comfort us and her response gives us peace of mind. If you are with Dr. Sekhon, never bother about the outcome. She will work smart for the best outcome for each patient. I would highly recommend her to any one I know.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Stay calm and be happy. The best is waiting and Dr. Sekhon works for us.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon was compassionate and treated me with care
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Medications used: Follistim, Menopur, Ganiralex,leuprolide, Estrace, Progesterone in oil, endometrin
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
Nurse co-ordinator was nice. She responded promptly to any question from ordering the medications to the next steps in the procedure etc
Describe your experience with RMA of New York.
The entire team co-ordinated very well. There was no hassle. Instructions to the patient was clear and monitoring was perfectly on time with occasionally(2/15) more 15 min waiting time.Wish they had more monitoring locations throughout NYC
Describe your experience with your monitoring appointments at RMA of New York.
Easy monitoring appointments and they value your time and theirs. So, it was super easy.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
That is the best approach for the mom and the baby.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 36
1 Fertility Medications
PCOS
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Matthew Lederman] can give you a lot of information, write everything down!...was very thoughtful and caring. He always answered any questions and concerns I had, and took the time to explain in detail every part of the IVF process...His calm deamear is reassuring and puts you at ease. He is always pleasant and is always smiling...is compassionate, informative and truly cares. I am now 9 weeks pregnant and graduating to my OB, and while I am happy it is hard to leave because everyone is so great! I would highly recommend Dr. Lederman.
Everyone at RMA was very informative, however when you needed to talk to a nurse or any other department ex- financial you had to call the main number and they always had to call you back. They always returned my call the same day...Martha [nurse] always answered any questions or concerns I had and gave me all the information I needed before I left the office. Martha and Tatiana called and emailed every afternoon with results from blood work and instructions for moving forward. Thanks for making this such an easy experience!
How was your experience with Matthew Lederman at RMA of New York?
I am so grateful that I found Dr. Lederman and his staff at RMA. He made me feel so comfortable throughout this whole process. His calm deamear is reassuring and puts you at ease. He is always pleasant and is always smiling. Dr. Lederman is compassionate, informative and truly cares. I am now 9 weeks pregnant and graduating to my OB, and while I am happy it is hard to leave because everyone is so great! I would highly recommend Dr. Lederman.
What's one piece of advice would you give a prospective patient of Matthew Lederman at RMA of New York?
He can give you a lot of information, write everything down! If you have any questions, just ask and he will explain in more detail.
During treatment, were you treated like a number or a human with Matthew Lederman at RMA of New York?
Dr. Lederman was very thoughtful and caring. He always answered any questions and concerns I had, and took the time to explain in detail every part of the IVF process.
Describe the protocols Matthew Lederman used in your cycles at RMA of New York and their degree of success.
I started with menopur. Took estrace and progesterone in oil injections after the transfer.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Martha Fennessy)
The nurse's at Dr. Lederman's office in White Plains were wonderful. Martha always answered any questions or concerns I had and gave me all the information I needed before I left the office. Martha and Tatiana called and emailed every afternoon with results from blood work and instructions for moving forward. Thanks for making this such an easy experience!
Describe your experience with RMA of New York.
Everyone at RMA was very informative, however when you needed to talk to a nurse or any other department ex- financial you had to call the main number and they always had to call you back. They always returned my call the same day.
Describe the costs associated with your care under Matthew Lederman at RMA of New York.
Insurance covered a good amount of the IVF procedure.
10
Doctor
Matthew Lederman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Westchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2019, Successful
NPS
10
NPS
10
Age 30
1 IVF
European
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon is absolutely amazing, I would recommend her to anyone who had to go through this process. You can tell from her bedside manner, alone, that she genuinely cares and is supportive of ensuring that you receive the best results possible. She also is extremely responsive on email, which I really appreciated since I had a lot of questions! She is also just such a nice person and makes you feel very cared for. She made this process a great experience for me and if I have to do it again I will only use her!...She is extremely detailed and thorough, and goes out of her way to make sure that her patients understand every step of the process.
I spent most of my time at the East Side location [of RMA of New York] - the team there was very thorough and took their time to assist with whatever questions \ needs I had. The team at SoHo was also great, but sometimes I felt a little bit more rushed or cramped in at that office...My experience with the nursing staff at the East Side and SoHo locations were both great. Everyone was very caring and compassionate, and you never felt rushed. I usually ended up having the same nurses, so it was that much better having familiar faces!...Dr. Sekhon is absolutely amazing, I would recommend her to anyone who had to go through this process. You can tell from her bedside manner, alone, that she genuinely cares and is supportive of ensuring that you receive the best results possible. She also is extremely responsive on email, which I really appreciated since I had a lot of questions! She is also just such a nice person and makes you feel very cared for. She made this process a great experience for me and if I have to do it again I will only use her!
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is absolutely amazing, I would recommend her to anyone who had to go through this process. You can tell from her bedside manner, alone, that she genuinely cares and is supportive of ensuring that you receive the best results possible. She also is extremely responsive on email, which I really appreciated since I had a lot of questions! She is also just such a nice person and makes you feel very cared for. She made this process a great experience for me and if I have to do it again I will only use her!
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is the most patient, considerate and caring doctor I have ever been a patient of. She is extremely detailed and thorough, and goes out of her way to make sure that her patients understand every step of the process. She is truly remarkable and made my experience enjoyable and easy to understand!
Describe your experience with the nursing staff at RMA of New York.
My experience with the nursing staff at the East Side and SoHo locations were both great. Everyone was very caring and compassionate, and you never felt rushed. I usually ended up having the same nurses, so it was that much better having familiar faces!
Describe your experience with RMA of New York.
I spent most of my time at the East Side location - the team there was very thorough and took their time to assist with whatever questions \ needs I had. The team at SoHo was also great, but sometimes I felt a little bit more rushed or cramped in at that office.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 28 - 29
2 IVF
Unexplained
Latinx
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Klein was the most comfortable my husband and I spoke to. He encouraged me to call him or email him with any questions. He always responded quickly. He was a great listener and guided us through this tough journey...He always included us in his plans and would give us options to our decisions...
Monitoring hours [at RMA of NY] were in the morning. I understood that it was done this way in order to have bloodwork results that same day...The nurses were all very nice and and all had great friendly energy...The White Plains office was a delight to visit. I felt very comfortable visiting this location. During the weekends I had to visit the Midtown location. The Midtown location was much larger with a lot of staff and way more patients.
How was your experience with Jeffrey Klein at RMA of New York?
Dr Klein is a great listener. He understood the frustration and painful process this could be. He answered every question and made me feel positive with the route we decided to take. Dr Klein explained everything and made sure we understood; He always included us in his plans and would give us options to our decisions.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Dr Klein will always do the best for his patients. Don't be shy to ask questions, or to make suggestions. He is a great listener.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr Klein was the most comfortable my husband and I spoke to. He encouraged me to call him or email him with any questions. He always responded quickly. He was a great listener and guided us through this tough journey.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Gonal F Menopur cetrotide Dual Trigger
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Leslie Philip)
Martha the nurse was very polite and sweet. Leslie the coordinator at the time was very sweet and full of positive energy. The nurses were all very nice and and all had great friendly energy.
Describe your experience with RMA of New York.
The White Plains office was a delight to visit. I felt very comfortable visiting this location. During the weekends I had to visit the Midtown location. The Midtown location was much larger with a lot of staff and way more patients.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours were in the morning. I understood that it was done this way in order to have bloodwork results that same day.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
Due to the Previous clinic that I used. I exhausted my coverage with my insurance. I payed out of pocket quite a ton.
Describe Jeffrey Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr Klein gave us the option.
10
Doctor
Jeffrey Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Westchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
2 IUI
Unexplained
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Stein always greeted us warmly and answered all of our questions. Since I was new to infertility, I initially wished he provided more hand-holding. But we soon realized he was dedicating his energy to what mattered - analyzing our case and recommending treatment to get the achieved result...He provided clear and candid guidance and made time to answer all of our questions. His demeanor was steady and calm throughout, making it easy to trust what he was saying and not get thrown off by an unexpected turn of events in treatment....
I liked that the RMA West Side office is relatively small, so it didn't feel quite so much like an assembly line as other clinics nearby. Some nurses were warmer than others, but they all provided information in a straight-forward and consistent manner and worked to get all questions answered...He [Dr. Stein] provided clear and candid guidance and made time to answer all of our questions. His demeanor was steady and calm throughout, making it easy to trust what he was saying and not get thrown off by an unexpected turn of events in treatment.
How was your experience with Daniel Stein at RMA of New York?
He provided clear and candid guidance and made time to answer all of our questions. His demeanor was steady and calm throughout, making it easy to trust what he was saying and not get thrown off by an unexpected turn of events in treatment.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Ask the questions you have, whether via email or at an appointment, and schedule extra consultations with Dr. Stein if you need more time to get questions answered, especially as you are in the planning stages of your treatment.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein always greeted us warmly and answered all of our questions. Since I was new to infertility, I initially wished he provided more hand-holding. But we soon realized he was dedicating his energy to what mattered - analyzing our case and recommending treatment to get the achieved result.
Describe your experience with RMA of New York.
I liked that the RMA West Side office is relatively small, so it didn't feel quite so much like an assembly line as other clinics nearby. Some nurses were warmer than others, but they all provided information in a straight-forward and consistent manner and worked to get all questions answered.
10
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022, 25 Eggs Frozen
NPS
10
NPS
10
Age 36
1 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Lucky Sekhon] was great! She was very communicative through the nurses and always available via email for any questions I had. She was direct but also compassionate and always made me feel comfortable...Definitely work with her but understand you won't be with her at most appointments and she may not perform the actual procedure...wish I could have been with Dr. Sekhon on most visits but I understand she goes to multiple offices and is also performing procedures
I had a great experience with RMA of New York at the midtown east location. I really thought the administrative staff, nurses and doctors (especially Dr. Sekhon) were all attentive, thorough and allowed me to ask questions. The wait time was also never long. I only wish I could have been with Dr. Sekhon on most visits but I understand she goes to multiple offices and is also performing procedures... I wish I could have worked with certain nurses more regularly who were better at drawing blood so I would have little or no bruising vs. some nurses that didn't seem as great with drawing blood
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon was great! She was very communicative through the nurses and always available via email for any questions I had. She was direct but also compassionate and always made me feel comfortable.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Definitely work with her but understand you won't be with her at most appointments and she may not perform the actual procedure.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
I had a great experience with RMA of New York at the midtown east location. I really thought the administrative staff, nurses and doctors (especially Dr. Sekhon) were all attentive, thorough and allowed me to ask questions. The wait time was also never long. I only wish I could have been with Dr. Sekhon on most visits but I understand she goes to multiple offices and is also performing procedures.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Rachel Freundlich)
Attentive and answered my questions.
Describe your experience with RMA of New York.
Timely, thorough and helpful. I wish I could have worked with certain nurses more regularly who were better at drawing blood so I would have little or no bruising vs. some nurses that didn't seem as great with drawing blood.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Approximately $17,000
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A
10
Doctor
Lucky Sekhon
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022, 11 Eggs Frozen
NPS
10
NPS
10
Age 31
1 Egg Freezing
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekon had a kind, calm and reassuring presence every time I met with her. She explained in a lots of detail which helped me feel comfortable with the procedure. After the procedure she helped me think through whether I needed to go through an additional cycle of retrieval...In our followup visit she took the time to explain all of my remaining questions...
[RMA of New York] Locations were very convenient and staff was helpful and responsive. Did have some trouble once billing was complete getting medications ordered, but that was quickly resolved. Locations were opened on holidays and always took me on time...Well organized and mellow office. I was given a time to come in during monitoring hours and was usually in and out within 15 minutes...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekon had a kind, calm and reassuring presence every time I met with her. She explained in a lots of detail which helped me feel comfortable with the procedure. After the procedure she helped me think through whether I needed to go through an additional cycle of retrieval
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekon took the time to explain the egg retrieval and freezing process in lots of detail, which made me feel very comfortable with the procedure. During the process everyone in her office was kind and helpful. In our followup visit she took the time to explain all of my remaining questions
Describe your experience with RMA of New York.
Locations were very convenient and staff was helpful and responsive. Did have some trouble once billing was complete getting medications ordered, but that was quickly resolved. Locations were opened on holidays and always took me on time
Describe your experience with your monitoring appointments at RMA of New York.
Well organized and mellow office. I was given a time to come in during monitoring hours and was usually in and out within 15 minutes
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Costs were all outlined (medications, freezing, procedure). This was all covered by my insurance
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 38
3 IVF
3 Egg Freezing (cancer)
Cancer
Unexplained
Black or African-American
Income $50K - $99K
Doctor
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sekhon] is personable, smart and incrediblly dedicated. I feel lucky to have her as our doctor for this very stressful process. Lucky listened, provided balanced advance, and went above and beyond to ensure our needs were met...amazing bedside manner- she really sees each patient as an individual and takes the time to explain all procedures and her reasoning very well...
Strength is they've [RMA of NY] done a lot of IVF. Weakness is it feels a bit like a factory. Overall, however, I had a wonderful experience bc my primary team w Dr Sekhon was great. RMA also does a good job of providing a financial counselor to help w understanding the payment portion of the journey which is key...No options for multiple embryo transfer at RMA...Great nursing staff- supportive and kind...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is a gift. She is personable, smart and incrediblly dedicated. I feel lucky to have her as our doctor for this very stressful process. Lucky listened, provided balanced advance, and went above and beyond to ensure our needs were met. I'd recommend her to anyone seeking to get pregnant.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Come with all your questions- Dr. Sekhon will gladly answer them!
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Lucky has the most amazing bedside manner- she really sees each patient as an individual and takes the time to explain all procedures and her reasoning very well.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
- I don't recall
Describe your experience with the nursing staff at RMA of New York.
Great nursing staff- supportive and kind.
Describe your experience with RMA of New York.
Strength is they've done a lot of IVF. Weakness is it feels a bit like a factory. Overall, however, I had a wonderful experience bc my primary team w Dr Sekhon was great. RMA also does a good job of providing a financial counselor to help w understanding the payment portion of the journey which is key.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
$16k per cycle
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
No options for multiple embryo transfer at RMA; one thing that may be worth considering as a future possible change
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
NPS
10
NPS
10
Age 35 - 38
6 IUI
1 IVF
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I trusted Dr Thornton in recommending single transfer...[she] spent time discussing treatment and answering all of our questions. She had a great bedside manner...My insurance required that we exhaust all alternatives prior to covering IVF so we tried 6 rounds of IUI which were all unsuccessful. We then began medication for egg retrieval and then egg transfer.
They [RMA of NY] had monitoring hours in the morning and I would try to get there as early as possible as it was first come first served...I liked the downtown office because it was smaller and therefore typically less busy...at least that was the case with my first experience at RMA. The second time around the clinic was definitely busier but still preferred it bc I typically got to see my doctor.
How was your experience with Kimberley Thornton at RMA of New York?
Dr Thornton was great. She was honest, approachable, and knowledgeable. I felt confident in her ability to help us get pregnant — and she did, twice! Thank you..................................................
What's one piece of advice would you give a prospective patient of Kimberley Thornton at RMA of New York?
Come prepared with any questions you may have. Dr Thornton will spend the time with you to answer them.
During treatment, were you treated like a number or a human with Kimberley Thornton at RMA of New York?
At each appt Dr Thornton spent time discussing treatment and answering all of our questions. She had a great bedside manner.
Describe the protocols Kimberley Thornton used in your cycles at RMA of New York and their degree of success.
My insurance required that we exhaust all alternatives prior to covering IVF so we tried 6 rounds of IUI which were all unsuccessful. We then began medication for egg retrieval and then egg transfer.
Describe your experience with RMA of New York.
I liked the downtown office because it was smaller and therefore typically less busy...at least that was the case with my first experience at RMA. The second time around the clinic was definitely busier but still preferred it bc I typically got to see my doctor.
Describe your experience with your monitoring appointments at RMA of New York.
It was pretty efficient. They had monitoring hours in the morning and I would try to get there as early as possible as it was first come first served.
Describe the costs associated with your care under Kimberley Thornton at RMA of New York.
My insurance covered a minority of fertility costs
Describe Kimberley Thornton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I trusted Dr Thornton in recommending single transfer.
10
Doctor
Kimberley Thornton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 42
1 IVF
East Asian
Income $200K - $499K
Architect
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Sekhon personally called me to discuss important information, such as Covid protocols, and positive pregnancy test. She also made sure to perform my embryo transfer. She was very empathic and listened to my concerns...She always explained things very clearly, and was available to further discuss any matters by phone or email. I found her to be very personable and professional.
I thought RMA did an excellent job at managing the monitoring hours especially during the beginning of Covid. All appointments were spaced out to ensure social distancing in the office, via text message to enter...The nurses and care coordinator were all great to work with...You may not always get to see Dr Sekhon every time for the office visits, but she made sure to call me with important news.
How was your experience with Lucky Sekhon at RMA of New York?
I felt very comfortable with Dr Sekhon throughout my IVF treatment. She always explained things very clearly, and was available to further discuss any matters by phone or email. I found her to be very personable and professional. My overall experience with Dr Sekhon was positive and I would highly recommend her.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
You may not always get to see Dr Sekhon every time for the office visits, but she made sure to call me with important news. I was very happy that she was able to perform my embryo transfer, which ended up being successful.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr.Sekhon personally called me to discuss important information, such as Covid protocols, and positive pregnancy test. She also made sure to perform my embryo transfer. She was very empathic and listened to my concerns.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie Schmidt)
The nurses and care coordinator were all great to work with
Describe your experience with RMA of New York.
I thought RMA did an excellent job at managing the monitoring hours especially during the beginning of Covid. All appointments were spaced out to ensure social distancing in the office, via text message to enter.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
10
NPS
10
Age 36 - 38
3 IUI
2 IVF
Unexplained
East Asian
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Stein] was very kind and professional and I could see he is working treatments and medications based on my body reaction. And whenever I have any questions, he always answers...When I had a consultation with him for the first time, he suggested me the reason why I couldn’t conceive from many different angles. Since I had another fertility doctor before, his consultation was away more valuable for me. So I could trust him easily...
Everything was organized at clinic [RMA]. If I have any questions, I always get answers right away. I always have to have my monitoring early in the morning at 7am before work, and I could get the time scheduled and I could keep my work hours...1 round of IVF package without insurance cover $12600 +Anastasia $750 And medications about $5000...
How was your experience with Daniel Stein at RMA of New York?
He is very kind, professional. When I had a consultation with him for the first time, he suggested me the reason why I couldn’t conceive from many different angles. Since I had another fertility doctor before, his consultation was away more valuable for me. So I could trust him easily. During every treatments I got, I was very comfortable to have all medications he instructed. And I could get pregnant after 7 years of trying!
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Just have a consultation with him and you will know how amazing he is!
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
He was very kind and professional and I could see he is working treatments and medications based on my body reaction. And whenever I have any questions, he always answers.
Describe your experience with RMA of New York.
Everything was organized at clinic. If I have any questions, I always get answers right away. I always have to have my monitoring early in the morning at 7am before work, and I could get the time scheduled and I could keep my work hours.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
1 round of IVF package without insurance cover $12600 +Anastasia $750 And medications about $5000
What specific things went wrong at RMA of New York?
  • Failed to call with results
Describe the specific things that went wrong at RMA of New York.
I actually have 5 friends who went to RMA and they all got pregnant /living birth. At my doctor’s consultation, he told me that at my age, success rate of IVF is about 40% but this clinic must have higher success rate!
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
1 Fertility Medications
PCOS
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I am extremely grateful to Dr Stein...I am now 25 weeks pregnant with a baby girl due July 2020. Dr Stein made me feel at ease during our very first meeting and was very patient and supportive, answering all of my questions and reassuring me that they can provide the help that I need. Once I got my thyroid levels under control, I was put on letrozole and got a shot of Ovidrel, and it worked! I did not go through IUI or IVF...I had been struggling with a recent LEEP, PCOS, hypothyroidism and it seemed like the entire process of trying to get pregnant was filled with nothing but hurdles.
I like this practice [RMA of New York] because they have morning monitoring hours--from 7am to 8:30am...you can walk in without making an appointment and still get to work on time. If you arrive right at 7am there's rarely a wait and I loved how convenient it was, especially with the frequency of getting blood drawn and testing...I am extremely grateful to Dr Stein and the RMA nurses and staff for their care and support on this journey. I am now 25 weeks pregnant with a baby girl due July 2020. Dr Stein made me feel at ease during our very first meeting and was very patient and supportive, answering all of my questions and reassuring me that they can provide the help that I need. Once I got my thyroid levels under control, I was put on letrozole and got a shot of Ovidrel, and it worked! I did not go through IUI or IVF.
How was your experience with Daniel Stein at RMA of New York?
I had been struggling with a recent LEEP, PCOS, hypothyroidism and it seemed like the entire process of trying to get pregnant was filled with nothing but hurdles. Luckily, I was referred to RMA of New York and I am extremely grateful to Dr Stein and the RMA nurses and staff for their care and support on this journey. I am now 25 weeks pregnant with a baby girl due July 2020. Dr Stein made me feel at ease during our very first meeting and was very patient and supportive, answering all of my questions and reassuring me that they can provide the help that I need. Once I got my thyroid levels under control, I was put on letrozole and got a shot of Ovidrel, and it worked! I did not go through IUI or IVF.
Describe your experience with RMA of New York.
I like this practice because they have morning monitoring hours--from 7am to 8:30am you can walk in without making an appointment and still get to work on time. If you arrive right at 7am there's rarely a wait and I loved how convenient it was, especially with the frequency of getting blood drawn and testing.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, 40 Eggs Frozen
NPS
10
NPS
10
Age 32
2 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Lucky Sekhon is a] Great doctor! I felt like I was in excellent hands the entire time. During consultation she gave me a thorough understanding of the process and risks, she was kind and compassionate, and she was available (and responsive) by email during my entire experience. I have already recommended her to 3 friends... made an effort to get to know me. Every time I saw her, she checked in to see how I was doing and asked me questions about my life (outside of questions related to the medical treatment)
[The nurses at RMA of New York were] Nice and efficient...Strengths: locations all around Manhattan; well established clinic made me feel like I was in good hands; everyone at clinic was very responsive. Weaknesses: videos showing how to administer treatments were just okay...[Dr. Lucky Sekhon is a] Great doctor! I felt like I was in excellent hands the entire time. During consultation she gave me a thorough understanding of the process and risks, she was kind and compassionate, and she was available (and responsive) by email during my entire experience. I have already recommended her to 3 friends... made an effort to get to know me. Every time I saw her, she checked in to see how I was doing and asked me questions about my life (outside of questions related to the medical treatment)
How was your experience with Lucky Sekhon at RMA of New York?
Great doctor! I felt like I was in excellent hands the entire time. During consultation she gave me a thorough understanding of the process and risks, she was kind and compassionate, and she was available (and responsive) by email during my entire experience. I have already recommended her to 3 friends.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon made an effort to get to know me. Every time I saw her, she checked in to see how I was doing and asked me questions about my life (outside of questions related to the medical treatment).
Describe your experience with the nursing staff at RMA of New York.
Nice and efficient
Describe your experience with RMA of New York.
Strengths: locations all around Manhattan; well established clinic made me feel like I was in good hands; everyone at clinic was very responsive. Weaknesses: videos showing how to administer treatments were just okay.
Describe your experience with your monitoring appointments at RMA of New York.
Efficient!
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2016 - 2019, Successful
NPS
10
NPS
10
Age 32 - 35
4 IUI
Unexplained
Income $500K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser is always very kind, warm and direct in his treatment. He has a sweet bedside manner and will always take the time to explain any details to you so that you fully understand treatment procedures and expectations...We moved forward with IUI for both of my pregnancies as my diagnoses was unexplained infertility and there were no obvious issues with my husband's sperm, etc. We were successful for the first time on round 3 with my first child, and the 2nd round with my 2nd pregnancy. I trusted Dr. Flisser and his suggestions for treatment wholeheartedly.
[RMA of New York is] Organized, efficient, straight forward and responsive. The monitoring hours are busy, but they have it down to a science and always treat you individually and not just like a number in the mornings. I would highly recommend the practice to friends...All [the nurses are] very professional, caring and responsive. Highly recommend...We moved forward with IUI for both of my pregnancies as my diagnoses was unexplained infertility and there were no obvious issues with my husband's sperm, etc. We were successful for the first time on round 3 with my first child, and the 2nd round with my 2nd pregnancy. I trusted Dr. Flisser and his suggestions for treatment wholeheartedly.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser is always very kind, warm and direct in his treatment. He has a sweet bedside manner and will always take the time to explain any details to you so that you fully understand treatment procedures and expectations.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Trust the progress/ journey! It will happen.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We moved forward with IUI for both of my pregnancies as my diagnoses was unexplained infertility and there were no obvious issues with my husband's sperm, etc. We were successful for the first time on round 3 with my first child, and the 2nd round with my 2nd pregnancy. I trusted Dr. Flisser and his suggestions for treatment wholeheartedly.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel Shnur)
All very professional, caring and responsive. Highly recommend.
Describe your experience with RMA of New York.
Organized, efficient, straight forward and responsive. The monitoring hours are busy, but they have it down to a science and always treat you individually and not just like a number in the mornings. I would highly recommend the practice to friends.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Majority covered by insurance.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 41 - 42
5 IVF
Unexplained
European
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser wants to avoid the risks for mom and baby of a multiple embryo transfer...was a great fit for us - giving us as much information as we wanted while also being compassionate. He also adjusted our protocol when we had an unsuccessful cycle (16 eggs but no PGS normal embryos)...Be ready for working with a large practice and appreciate the benefits of Dr. Flisser being on a large team.
Be ready for working with a large practice [at RMA of New York] and appreciate the benefits of Dr. Flisser being on a large team...We loved the team at RMA...Just billing issues and missed calls, nothing that large but just annoying for a couple of hours...Felt efficient, though some mornings (especially on the weekends) were crowded. Get there early!...$15K per retrieval cycle (with insurance)...Large practice - so great lab, facilities, and physicians and nurses. But also the volume of patients means occasional hiccups with admin things (billing, call backs). In the clinical part of our experience, we had nothing but supportive care.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser was a great fit for us - giving us as much information as we wanted while also being compassionate. He also adjusted our protocol when we had an unsuccessful cycle (16 eggs but no PGS normal embryos).
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Be ready for working with a large practice and appreciate the benefits of Dr. Flisser being on a large team.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel Schnur)
We loved the team at RMA.
Describe your experience with RMA of New York.
Large practice - so great lab, facilities, and physicians and nurses. But also the volume of patients means occasional hiccups with admin things (billing, call backs). In the clinical part of our experience, we had nothing but supportive care.
Describe your experience with your monitoring appointments at RMA of New York.
Felt efficient, though some mornings (especially on the weekends) were crowded. Get there early!
Describe the costs associated with your care under Eric Flisser at RMA of New York.
$15K per retrieval cycle (with insurance)
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Flisser wants to avoid the risks for mom and baby of a multiple embryo transfer.
What specific things went wrong at RMA of New York?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at RMA of New York.
Just billing issues and missed calls, nothing that large but just annoying for a couple of hours.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5