Ratings of 1 indicate that a clinic was poorly operated.
Ratings of 10 indicate that a clinic operated very well.
Scheduling
8.8
8.8
Scheduling
Ratings of 1 mean it was difficult to schedule appointments with this clinic.
Ratings of 10 mean it was easy to schedule appointments.
Billing Department
7.7
7.7
Billing Department
Ratings of 1 indicate an unsatisfactory billing department.
Ratings of 10 indicate an excellent billing department.
Nursing Team
8.7
8.7
Nursing Team
Ratings of 1 indicate an unsatisfactory nursing team.
Ratings of 10 indicate an excellent nursing team.
LGBTQ+ Care
9.6
9.6
LGBTQ+ Care
Ratings of 1 indicate an unsatisfactory LGBTQ+ care.
Ratings of 10 indicate an excellent LGBTQ+ care.
Attention to Detail
7.7
7.7
Attention to Detail
Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.
For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.
CDC Success Rates
This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.
For more information please see our FAQs.
Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.
I did 3 rounds of IUI without any medicine, just ultrasound monitoring [with Dr. Tanmoy Mukherjee]. After that we moved to clomid and an ovadril trigger shot. We planned to do that for 3 rounds and if it didn't work, move on to IVF. Luckily it worked the last round of IUI with meds...He was patient, answered a MILLION questions, even via email in weekends. He was truthful and also kind and caring. I felt like I was in really good, caring hands.
[Nurses at RMA of New York were] Impressively coordinated. Quick to follow up and answer questions/get me bloodwork results. Gentle with ovadril shots. Helpful finding me the cheapest pharmacy to get my medicine from when it wasn't fully covered...Go early for monitoring, you'll go right in! They are very coordiated from admins tl nurses to doctors.
How was your experience with Tanmoy Mukherjee at RMA of New York?
He is upbeat, realistic and worked with us to do what we needed. He was compassionate and caring. He is attentive and responsive. He is organized and a clear communicator. He is upbeat, realistic and worked with us to do what we needed. He was compassionate and caring. He is attentive and responsive. He is organized and a clear communicator.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
He's a good guy who is caring and passionate about helping people get pregnant.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He was patient, answered a MILLION questions, even via email in weekends. He was truthful and also kind and caring. I felt like I was in really good, caring hands.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
I did 3 rounds of IUI without any medicine, just ultrasound monitoring. After that we moved to clomid and an ovadril trigger shot. We planned to do that for 3 rounds and if it didn't work, move on to IVF. Luckily it worked the last round of IUI with meds.
Describe your experience with your nurse at RMA of New York.
Impressively coordinated. Quick to follow up and answer questions/get me bloodwork results. Gentle with ovadril shots. Helpful finding me the cheapest pharmacy to get my medicine from when it wasn't fully covered.
Describe your experience with RMA of New York.
Go early for monitoring, you'll go right in! They are very coordiated from admins tl nurses to doctors.
Go early for monitoring, you'll go right in! They are very coordiated from admins tl nurses to doctors.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
I was covered by insurance, only paid about $400 out of pocket there, and $100 3 times for Ovadril.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I did not get to see him [Dr. Alan Cooperman] at all visits and that was ok with me. He is a busy doctor but always answered all my questions when i did see him. When i did not end up with any normal embryos the first time he tweaked the protocol and we ended up with normal embryos the second time around. He performed both of my embryo transfers. When my first embryo transfer did not work he reviewed my case with the team and i ended up pregnant with my second embryo transfer. I am forever greatful for him. He always works hard to get you to your baby.
[RMA of New York] is a very busy office. Their morning monitoring hours are perfect for the working person. I like that bloodwork and sono were done fairly quickly and i was able to get out quite fast and get to work on time. You will not always see your doctor but a doctor always performs your sonograms and answer any questions you may have. The nurses that draw your blood work soo hard and are very kind.
How was your experience with Alan Copperman at RMA of New York?
I am very grateful for Dr. Copperman. He was the third fertility doctor i had seen. After
Many failed iuis with previous doctors i met with Dr. Copperman. Upon meeting him for my consultation he knew exactly what treatment plan i needed. I did not get to see him at all visits and that was ok with me. He is a busy doctor but always answered all my questions when i did see him. When i did not end up with any normal embryos the first time he tweaked the protocol and we ended up with normal embryos the second time around. He performed both of my embryo transfers. When my first embryo transfer did not work he reviewed my case with the team and i ended up pregnant with my second embryo transfer. I am forever greatful for him. He always works hard to get you to your baby.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
Trust his plan for you. He has your best interest at heart.
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
Antagonist protocol freeze all cycle with genetic screening
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Leyla and jordan)
The nurses were always there to answer any questions. The called back in a timely manner and were very compassionate.
Describe your experience with RMA of New York.
This is a very busy office. Their morning monitoring hours are perfect for the working person. I like that bloodwork and sono were done fairly quickly and i was able to get out quite fast and get to work on time. You will not always see your doctor but a doctor always performs your sonograms and answer any questions you may have. The nurses that draw your blood work soo hard and are very kind.
Dr Mukherjee genuinely care about his patients and took the time to talk at length with me and my husband, who is also a physician and had very detailed questions. He was responsive by email and his staff followed up in a caring and patient manner as well...He evaluated our situation and did not push us to do IVF... I saw him for all the visits that really mattered. Once when I was struggling with a medication he even followed up with me later that day to make sure I was ok. He's wonderful.
I spoke with multiple nurses [at RMA] and each time the person knew exactly what I needed to do next and was able to guide me in the process, but don't expect a "buddy" throughout this. They have a large staff and they rotate around...They are pretty flexible if you run late for monitoring or need to see a nurse that day...It's true it's a well-oiled machine, but one that works! Go as early as possible for monitoring or risk waiting a while.
How was your experience with Tanmoy Mukherjee at RMA of New York?
He evaluated our situation and did not push us to do IVF, rather explained it was an option that would significantly decrease the chance of an abnormality resulting in miscarriage. We chose to do IVF and throughout the process he and his staff were hugely supportive. I saw him for all the visits that really mattered. Once when I was struggling with a medication he even followed up with me later that day to make sure I was ok. He's wonderful.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Be prepared that RMA can feel like a factory, but don't let that cloud your experience. Mukherjee himself is a renowned and competent dr. You're in good hands.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr Mukherjee genuinely care about his patients and took the time to talk at length with me and my husband, who is also a physician and had very detailed questions. He was responsive by email and his staff followed up in a caring and patient manner as well.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Isabelle)
I spoke with multiple nurses and each time the person knew exactly what I needed to do next and was able to guide me in the process, but don't expect a "buddy" throughout this. They have a large staff and they rotate around.
Describe your experience with RMA of New York.
It's true it's a well-oiled machine, but one that works! Go as early as possible for monitoring or risk waiting a while.
Describe your experience with your monitoring appointments at RMA of New York.
They are pretty flexible if you run late for monitoring or need to see a nurse that day.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
He [Dr. Benjamin Sandler] right away told me that with my conditions (mostly PCOS but also unexplained infertility) he suggested we move straight to IVF to increase chances of getting pregnant. He also gave me the option of doing more IUI treatments, but didn't think they would work for me...He showed me different statistics, but also talked about how my personal conditions could influence results. He gave me options, talked about what he thought would work for me and advised on how he thought I should proceed.
The clinic [RMA of NY] is very well run. Monitoring appointments are very convenient as the clinic opens up early. If I came by 7 am, I'd be out no later than 8 each time, which gave me plenty of time to get to work...The nurses are wonderful! They always answered all questions and returned my calls promptly.
How was your experience with Benjamin Sandler at RMA of New York?
He's a great doctor. Even during my initial consultation with him, I felt confident in him as my doctor and knew I could trust him. He showed me different statistics, but also talked about how my personal conditions could influence results. He gave me options, talked about what he thought would work for me and advised on how he thought I should proceed.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Don't be afraid to ask as many questions as possible. He's a great doctor!
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
He was always there to answer questions, he was the one who monitored most of my appointments, he explained everything very well every step along the way, he was compassionate and kind, gave me options, his staff was wonderful.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
He right away told me that with my conditions (mostly PCOS but also unexplained infertility) he suggested we move straight to IVF to increase chances of getting pregnant. He also gave me the option of doing more IUI treatments, but didn't think they would work for me. I chose to move on to IVF with him and am happy I did so.
Describe your experience with the nursing staff at RMA of New York.
The nurses are wonderful! They always answered all questions and returned my calls promptly.
Describe your experience with your monitoring appointments at RMA of New York.
The clinic is very well run. Monitoring appointments are very convenient as the clinic opens up early. If I came by 7 am, I'd be out no later than 8 each time, which gave me plenty of time to get to work.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He suggested to transfer 1 embryo at a time given my age and medical history.
He [Dr. Joseph Davis] responded promptly to all emails. He spoke frankly about alternative treatments. He explained all decisions and all procedures. He actively advocated for me just attending one in a family of clinics and having all of the necessary information handled by the same office... He was a very kind doctor who explained all of his methods and approaches very clearly, made sure to set me up with key people so that they would explain all expenses and other information, and he even drew a picture of my ovaries and uterus to explain what was going on. Plus generally a chipper and human way of talking...
I love the downtown RMA Office. It's clean, small, and folks are very efficient....[Nursing staff at RMA of New York - NY Downtown] Kind and efficient. ... [Dr. Davis] He was a very kind doctor who explained all of his methods and approaches very clearly, made sure to set me up with key people so that they would explain all expenses and other information, and he even drew a picture of my ovaries and uterus to explain what was going on. Plus generally a chipper and human way of talking.
How was your experience with Joseph Davis at RMA of New York?
He was a very kind doctor who explained all of his methods and approaches very clearly, made sure to set me up with key people so that they would explain all expenses and other information, and he even drew a picture of my ovaries and uterus to explain what was going on. Plus generally a chipper and human way of talking.
What's one piece of advice would you give a prospective patient of Joseph Davis at RMA of New York?
Email him if you want answers to any questions. He's very prompt!
During treatment, were you treated like a number or a human with Joseph Davis at RMA of New York?
Dr. Davis smiled and made jokes when he saw me. He responded promptly to all emails. He spoke frankly about alternative treatments. He explained all decisions and all procedures. He actively advocated for me just attending one in a family of clinics and having all of the necessary information handled by the same office.
Describe the protocols Joseph Davis used in your cycles at RMA of New York and their degree of success.
IUI with injectables and progesterone suppositories
Describe your experience with the nursing staff at RMA of New York.
Kind and efficient.
Describe your experience with RMA of New York.
I love the downtown RMA Office. It's clean, small, and folks are very efficient.
Describe the costs associated with your care under Joseph Davis at RMA of New York.
I had insurance, so just the $30 copay. Progesterone supplements, with insurance, costed about $300. All other meds were covered by insurance.
Describe Joseph Davis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He [Dr. Daniel Stein] is a straight shooter. If you need delicate messaging, he isn't the doctor for you. I appreciated his candidness and that he didn't inflate my expectations. He was always available to answer questions and personally called with results and information...Cycle 1- agonist, 3 eggs, 1 embryo batches with round 2 for PGD Cycle 2- micro flare with PGD , 9 eggs, 5 embryos, 0 viable out of 6 (3 Fragile x, 3 chromosomal issues) Cycle 3- micro flare with PGD , 13 eggs. 7 embryos, 2 viable, 1 mosaic, 2 Fragile x, 2 chromosomal issues
Lots of patients [at RMA of New York]! Long monitoring hour lines. BUT- amazing doctors and nurses. They knew every detail of my case and run like a well oiled machine...3 cycles with medicine and PGD = $65,000...The nurses were always available and amazingly responsive. I received call badlcks in 20 minutes every time I called...Blood lab staff were awesome. Lines could be long but he clinic was efficient with getting patients in and out.
How was your experience with Daniel Stein at RMA of New York?
He is a straight shooter. If you need delicate messaging, he isn't the doctor for you. I appreciated his candidness and that he didn't inflate my expectations. He was always available to answer questions and personally called with results and information.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Expect blunt communication. He doesn't beat around the bush. BUT he is honest and does everything in his power to help you achieve your goal
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Although RMA has many patients, I always felt that the team knew my case well and was accessible.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Cycle 1- agonist, 3 eggs, 1 embryo batches with round 2 for PGD
Cycle 2- micro flare with PGD , 9 eggs, 5 embryos, 0 viable out of 6 (3 Fragile x, 3 chromosomal issues)
Cycle 3- micro flare with PGD , 13 eggs. 7 embryos, 2 viable, 1 mosaic, 2 Fragile x, 2 chromosomal issues
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jean- Ann and Danitra)
The nurses were always available and amazingly responsive. I received call badlcks in 20 minutes every time I called.
Describe your experience with RMA of New York.
Lots of patients! Long monitoring hour lines. BUT- amazing doctors and nurses. They knew every detail of my case and run like a well oiled machine.
Describe your experience with your monitoring appointments at RMA of New York.
Blood lab staff were awesome. Lines could be long but he clinic was efficient with getting patients in and out.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Dr. Klein is by all accounts an excellent doctor (and I'm the daughter of a doctor, and I have two Ivy League degrees, so I'm a VERY well informed, picky patient!). His attention to detail and understanding of data/risks and medical care is top notch. In addition, he is incredibly caring and compassionate - a rare blend. He is highly practical, but knows when to be cautious, and is one of the best practitioners in the field. Anyone with fertility challenges is lucky to be his patient, and my 9-week old embryo and I will be sad to leave!
Dr. Klein is by all accounts an excellent doctor (and I'm the daughter of a doctor, and I have two Ivy League degrees, so I'm a VERY well informed, picky patient!). His attention to detail and understanding of data/risks and medical care is top notch. In addition, he is incredibly caring and compassionate - a rare blend. He is highly practical, but knows when to be cautious, and is one of the best practitioners in the field. Anyone with fertility challenges is lucky to be his patient, and my 9-week old embryo and I will be sad to leave!
How was your experience with Jeffrey Klein at RMA of New York?
Dr. Klein is by all accounts an excellent doctor (and I'm the daughter of a doctor, and I have two Ivy League degrees, so I'm a VERY well informed, picky patient!). His attention to detail and understanding of data/risks and medical care is top notch. In addition, he is incredibly caring and compassionate - a rare blend. He is highly practical, but knows when to be cautious, and is one of the best practitioners in the field. Anyone with fertility challenges is lucky to be his patient, and my 9-week old embryo and I will be sad to leave!
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr. Klein is by all accounts an excellent doctor (and I'm the daughter of a doctor, and I have two Ivy League degrees, so I'm a VERY well informed, picky patient!). His attention to detail and understanding of data/risks and medical care is top notch. In addition, he is incredibly caring and compassionate - a rare blend. He is highly practical, but knows when to be cautious, and is one of the best practitioners in the field. Anyone with fertility challenges is lucky to be his patient, and my 9-week old embryo and I will be sad to leave!
Dr Stein kept me calm through it all. I left RMA when they stopped taking my insurance, tried a different fertility clinic (one of my biggest regrets), and quickly returned happy to pay the out of pocket costs to be under Dr Stein's care. Would recommend highly!...Dr Stein is kind, patient, answers all of my questions, and most importantly reassures me. He is thoughtful and gentle.
Strenghts: research, kind docs, multiple clinic locations Weaknesses: busy especially on weekends...Very busy- tried to get there as early as possible. Waits at westside office shorter than eastside. Weekends are a long wait...I left RMA when they stopped taking my insurance, tried a different fertility clinic (one of my biggest regrets), and quickly returned happy to pay the out of pocket costs to be under Dr Stein's care. Would recommend highly!
How was your experience with Daniel Stein at RMA of New York?
Dr Stein is the best fertility doc in town. He is brilliant, kind, patient, responsive, and has a wonderful bedside manner. I wasn't the most straightforward fertility case, and I truly believe if I had ended up anywhere else, it wouldn't have ended the same happy way. Dr Stein kept me calm through it all. I left RMA when they stopped taking my insurance, tried a different fertility clinic (one of my biggest regrets), and quickly returned happy to pay the out of pocket costs to be under Dr Stein's care. Would recommend highly!
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Good luck :)
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr Stein is kind, patient, answers all of my questions, and most importantly reassures me. He is thoughtful and gentle.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Eliza)
Very patient, reassuring, kind, went out of her way to make my journey as easy as possible
Describe your experience with RMA of New York.
Strenghts: research, kind docs, multiple clinic locations
Weaknesses: busy especially on weekends
Describe your experience with your monitoring appointments at RMA of New York.
Very busy- tried to get there as early as possible. Waits at westside office shorter than eastside. Weekends are a long wait
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
single embryo transfer - multiple pregnancies being higher risk
I felt very confident with Dr Stein treating me. He has 20+ years of experience which earns my trust. He is not going to sugar coat things and make you have higher expectations than you should. He is a good communicator. I never had trouble understanding what he was telling me...He was honest and up front about our situation and our options but also down to earth...When I came to him feeling a certain way about something, he listened and resolved it.
They [RMA - West Side] were organized, had good monitoring hours (7AM - 8:30AM) and were always available via phone when needed. Very little wait time...They helped up get approved for a NYS grant which cut out costs in half....A nurse once called with instructions that were differnet than were emailed to me....The nurse who called me with my results/instructions was always warm, informative and a clear communicator. My coordinator answered emails promptly and thoroughly.
How was your experience with Daniel Stein at RMA of New York?
I felt very confident with Dr Stein treating me. He has 20+ years of experience which earns my trust. He is not going to sugar coat things and make you have higher expectations than you should. He is a good communicator. I never had trouble understanding what he was telling me.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Trust his experience and if you need something more, ask. He listens.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
He was honest and up front about our situation and our options but also down to earth. I got to know about him and his family. I feel as if ive know him for years not months. When I came to him feeling a certain way about something, he listened and resolved it.
Describe your experience with your nurse at RMA of New York.
The nurse who called me with my results/instructions was always warm, informative and a clear communicator. My coordinator answered emails promptly and thoroughly.
Describe your experience with RMA of New York.
They were organized, had good monitoring hours (7AM - 8:30AM) and were always available via phone when needed. Very little wait time.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
They helped up get approved for a NYS grant which cut out costs in half.
What specific things went wrong at RMA of New York?
Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
A nurse once called with instructions that were differnet than were emailed to me.
Dr. Copperman was kind, thoughtful, and insightful. He explained everything and made sure I was informed about all procedures. I felt very comfortable under his care. He even called me while on vacation with his family to make sure I was ok after my transfer...to make sure I was not just physically but mentally ok as well...I had an amazing experience with RMA. I wanted to give up and they wouldn't let me... I am so grateful to them for giving me the family I always dreamed of.
The clinic was great. Busy. But ran like clockwork...I had an amazing experience with RMA. I wanted to give up and they wouldn't let me...[Nurse] Jordyn was a life saver. She helped me Through the hardest times in my cycle. She was compassionate and very kind to me and my husband. She even helped me deal with the financial team when needed. She was/is amazing....I am so grateful to them for giving me the family I always dreamed of....
How was your experience with Alan Copperman at RMA of New York?
Dr. Copperman was kind, thoughtful, and insightful. He explained everything and made sure I was informed about all procedures. I felt very comfortable under his care. He even called me while on vacation with his family to make sure I was ok after my transfer.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
Be patient and trust the team
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
I had an amazing experience with RMA. I wanted to give up and they wouldn't let me, Dr. Copperman even called me while on vacation to make sure I was not just physically but mentally ok as well. I am so grateful to them for giving me the family I always dreamed of.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jordyn Banks)
Jordyn was a life saver. She helped me
Through the hardest times in my cycle. She was compassionate and very kind to me and my husband. She even helped me deal with the financial team when needed. She was/is amazing.
Describe your experience with RMA of New York.
The clinic was great. Busy. But ran like clockwork.
Describe Alan Copperman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Copperman believes in one healthy baby. I asked to transfer two embryos to help my chances of conceiving, never thinking I would get so lucky with twins! Best thing that has ever happened to me!
Dr Flisser has an excellent bedside manner. He was attentive and was knowledgeable of current research in his specialty....Dr Flisser was concise with my treatment plan and presented me with a realistic expectations. I had questions along the way which he addressed with patience and understanding. Overall, I felt very comfortable with him as a patient, and would return to him for my next pregnancy without hesitation...Dr Flisser's nurse coordinator, made herself available from the first visit.
The clinic is efficient, I did not wait more than 30 min during any follow up visits or lab draws. The staff from the front desk to billing were efficient, receptive to questions. It is one of the best run offices I have been to. I expected to wait much longer since I have been to doctors' offices and experienced rude staff or long wait times. Not the case with RMA...Dr Flisser's nurse coordinator, made herself available from the first visit. She gave her work email, and explained the process if I had any questions. I actually had to email her about a question on a saturday and I got a call from her same day. It calmed my anxieties since I was on vacation and traveling. She was efficient and answered all my concerns.
How was your experience with Eric Flisser at RMA of New York?
Dr Flisser was concise with my treatment plan and presented me with a realistic expectations. I had questions along the way which he addressed with patience and understanding. Overall, I felt very comfortable with him as a patient, and would return to him for my next pregnancy without hesitation.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr Flisser has an excellent bedside manner. He was attentive and was knowledgeable of current research in his specialty.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Alissa)
Dr Flisser's nurse coordinator, made herself available from the first visit. She gave her work email, and explained the process if I had any questions. I actually had to email her about a question on a saturday and I got a call from her same day. It calmed my anxieties since I was on vacation and traveling. She was efficient and answered all my concerns.
Describe your experience with RMA of New York.
The clinic is efficient, I did not wait more than 30 min during any follow up visits or lab draws. The staff from the front desk to billing were efficient, receptive to questions. It is one of the best run offices I have been to. I expected to wait much longer since I have been to doctors' offices and experienced rude staff or long wait times. Not the case with RMA
He is a great doctor, he made me feel at ease each time I saw him. He was always willing to answer all my questions and address any concerns I had. Dr. Flisser is friendly and i am happy i entrusted him and his team with my care.... He was very compassionate throughout my care period. He was also hands on.... He used Gonal-F and Ovidrel. We had 2 failed cycles with rest in between the cycles because of persisting ovarian cysts.
Everyone from the elevator man up to the doctors are friendly. The staff are friendly, always willing to help anytime you call or approach them. The clinic is clean and has a good ambient. The clinic is great and you will always feel at ease.... [The nursing staff at RMA were] Knowledgeable, nice and professional.... He used Gonal-F and Ovidrel. We had 2 failed cycles with rest in between the cycles because of persisting ovarian cysts.
How was your experience with Eric Flisser at RMA of New York?
He is a great doctor, he made me feel at ease each time I saw him.
He was always willing to answer all my questions and address any concerns I had.
Dr. Flisser is friendly and i am happy i entrusted him and his team with my care.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Be open minded and you are in great hands, if not the best hands..
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
He was very compassionate throughout my care period.
He was also hands on.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
He used Gonal-F and Ovidrel.
We had 2 failed cycles with rest in between the cycles because of persisting ovarian cysts.
Glory to God we had a positive pregnancy test on the 3rd cycle
Describe your experience with the nursing staff at RMA of New York.
Knowledgeable, nice and professional
Describe your experience with RMA of New York.
Everyone from the elevator man up to the doctors are friendly.
The staff are friendly, always willing to help anytime you call or approach them.
The clinic is clean and has a good ambient.
The clinic is great and you will always feel at ease.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
He [Dr. Alan Copperman] is responsive, kind and excellent at managing the medicine levels for optimal results. He is not always the biggest fan of alternative treatments but he will listen and agree to trying out of the box methods as long as they won't cause harm.... He was compassionate and kind when we had a miscarriage and was truly thrilled when we had our baby.
You can wait for a long time on a Saturday [at RMA of NY]. The finance department does not always explain all your options. Ask questions. The nurses are responsive and great. If you have questions take the time to meet with your nurse after morning hours.... Layla [a nurse] and her staff were wonderful and caring. They actually kept in touch with me during my pregnancy to just check in!
How was your experience with Alan Copperman at RMA of New York?
He is responsive, kind and excellent at managing the medicine levels for optimal results. He is not always the biggest fan of alternative treatments but he will listen and agree to trying out of the box methods as long as they won't cause harm.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
Ask many questions and don't be afraid to email him.
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
He was compassionate and kind when we had a miscarriage and was truly thrilled when we had our baby.
Describe your experience with the nursing staff at RMA of New York.
Layla and her staff were wonderful and caring. They actually kept in touch with me during my pregnancy to just check in!
Describe your experience with RMA of New York.
You can wait for a long time on a Saturday.
The finance department does not always explain all your options. Ask questions.
The nurses are responsive and great.
If you have questions take the time to meet with your nurse after morning hours.
Describe your experience with your monitoring appointments at RMA of New York.
They mostly ran well. The weekends were the longest waits.
Describe Alan Copperman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He felt very strongly about only transferring a single one. And I'm so grateful that he did.
Dr. Stein was available for ongoing questions at any time. He would answer emails on the weekends and get back to you in timely fashion. I always felt confident with his care and that I was in the best of hands...Dr. Stein is a thorough and knowledgeable physician who cares about his patients personally. He is kind and immensely dedicated to being successful for his patients.
I did find that some nurses [at RMA of New York] did not communicate the correct directions to me and so I had to be aware of things on my own and follow up a few times...The clinic's hours are highly convenient for a working person. They allow you to come in during early hours for monitoring. There were times that the clinic was very busy in the morning so there was a long wait.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein was available for ongoing questions at any time. He would answer emails on the weekends and get back to you in timely fashion. I always felt confident with his care and that I was in the best of hands.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
It important to ask questions and be pro-active with your care.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein is a thorough and knowledgeable physician who cares about his patients personally. He is kind and immensely dedicated to being successful for his patients.
Describe your experience with the nursing staff at RMA of New York.
I did find that some nurses did not communicate the correct directions to me and so I had to be aware of things on my own and follow up a few times.
Describe your experience with RMA of New York.
The clinic's hours are highly convenient for a working person. They allow you to come in during early hours for monitoring. There were times that the clinic was very busy in the morning so there was a long wait.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Thank goodness our insurance covered most of the IVF process. However, the medications were not covered and were extremely expensive.
If I did have a question about a morning visit he [Dr. Tanmoy Mukherjee] was good about getting back to me...Honest and friendly he was easy to reach by email. I had been to previous clinics where they rushed into treatment and overlooked a fibroid that was clearly a problem. On my first scan dr Mukherjee said it had to go. A few clomid cycles after the surgery I was pregnant!
[The nurses at RMA of New York were] Available and caring...Very busy place but they know what they are doing. Multiple offices made monitoring easy. All staff are accessible by email. Working out financial issues was time consuming Overall very well run office...Honest and friendly he [Dr. Mukherjee] was easy to reach by email. I had been to previous clinics where they rushed into treatment and overlooked a fibroid that was clearly a problem. On my first scan dr Mukherjee said it had to go. A few clomid cycles after the surgery I was pregnant!
How was your experience with Tanmoy Mukherjee at RMA of New York?
Honest and friendly he was easy to reach by email. I had been to previous clinics where they rushed into treatment and overlooked a fibroid that was clearly a problem. On my first scan dr Mukherjee said it had to go. A few clomid cycles after the surgery I was pregnant!
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
He doesn’t monitor every day. If I did have a question about a morning visit he was good about getting back to me
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He took the time to look at my records and perform a thorough ultrasound
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Paola)
Available and caring
Describe your experience with RMA of New York.
Very busy place but they know what they are doing. Multiple offices made monitoring easy. All staff are accessible by email. Working out financial issues was time consuming Overall very well run office
What specific things went wrong at RMA of New York?
He [Dr. Bar-Chama] was a very good doctor. I am struggling with male infertility and he helped me understand the issues I was facing. He did everything he could do to provide information to my insurance company in a timely manner. His nurses are extremely helpful too...[protocols] Clomid then and now Gonal-F... he was very empathetic when dealing with me...I love my clinic...[nurses] They were very accommodating and thorough. They always responded to email or return calls very quickly.
I love my clinic [RMA - West Side] ... [nurses] They were very accommodating and thorough. They always responded to email or return calls very quickly...He [Dr. Bar-Chama] was a very good doctor. I am struggling with male infertility and he helped me understand the issues I was facing. He did everything he could do to provide information to my insurance company in a timely manner. His nurses are extremely helpful too...Because he was very empathetic when dealing with me.
How was your experience with Natan Bar-Chama at RMA of New York?
He was a very good doctor. I am struggling with male infertility and he helped me understand the issues I was facing. He did everything he could do to provide information to my insurance company in a timely manner. His nurses are extremely helpful too.
What's one piece of advice would you give a prospective patient of Natan Bar-Chama at RMA of New York?
Listen to him
During treatment, were you treated like a number or a human with Natan Bar-Chama at RMA of New York?
Because he was very empathetic when dealing with me.
Describe the protocols Natan Bar-Chama used in your cycles at RMA of New York and their degree of success.
Clomid then and now Gonal-F
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Tamar Koenigsberg)
They were very accommodating and thorough. They always responded to email or return calls very quickly.
Describe your experience with RMA of New York.
I love my clinic
Describe the costs associated with your care under Natan Bar-Chama at RMA of New York.
He [Dr Stein] puts up rather well with my many questions that arise from looking at so many sources. I also appreciated that he wasn't pushy about any sort of particular treatment. He very plainly explained the options to us based on our situation. He told us the laid back approach, all the way through the very aggressive approach, the pros and cons of each option, and then let us decide.
All of the nurses I've talked to [at RMA of New York] are good, but Jean-Ann is the best. She offered to help me with injections two mornings when I was there for monitoring, since my husband was out of town. One time she even called me on her day off to respond to an email I had written.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is very accessible and usually very warm. We have his email address and he always writes back promptly with detailed answers. I am someone who asks a lot of questions and who wants to know every little detail. I also have a lot of anxiety around this process which means I do a lot of research and ask a lot of questions to many different people on the subject (RE, OB, PCP, nutritionist, acupuncturist, friends/coworkers who have gone through this, 2nd opinions...anyone). He puts up rather well with my many questions that arise from looking at so many sources. I also appreciated that he wasn't pushy about any sort of particular treatment. He very plainly explained the options to us based on our situation. He told us the laid back approach, all the way through the very aggressive approach, the pros and cons of each option, and then let us decide. It doesn't seem to be about money with him - he truly seems to want us to get pregnant with a viable baby, and not just for money or to "up" his numbers. I really believe he cares. So far in our treatment he has been right in all of his opinions of what our fertility issues are. We aren't out of the woods yet, but I've been seeing him for just over a year now and we are definitely very close to a viable pregnancy with our own sperm and eggs. I have more hope now than I had before. Also, he always recognizes me when he sees me in the waiting room. He has so many patients, and yet he knows who we are. (Maybe he only remembers me because I'm crazy, but I don't think so - he seems to remember lots of people). It feels more personal, instead of me just being another number. UPDATE: We seem to be out of the woods now! After my 2nd embryo transfer (both with genetically tested single embryo) I am now almost 16 weeks pregnant! (1st embryo transfer with genetically tested embryo did result in a pregnancy, but he thought it was a chemical pregnancy as it miscarried very shortly after the positive pregnancy test). This current pregnancy - my 5th one - is the first one to make it this far by a mile. It's the first one I ever even heard a heartbeat. I'm still only cautiously optimistic because of all of the miscarriages prior to this, but we have hope!
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Don't be shy to ask questions. He's fairly patient with this, but sometimes won't think to have us try a certain thing until we bring it up. For example we did two egg retrievals and only the second one brought us normal embryos (genetically tested). He assumed we were going to do a frozen transfer the next cycle. We thought about it, and then asked if it would make sense to do another egg retrieval and try to bank a few more genetically normal embryos before the transfer. (We had several reasons for this). He said that was a great idea, and he recommended highly that we do it, if we were up for it - but he didn't suggest it himself - we brought the subject up to him.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
See my previous statement. I definitely feel like a person there, and not a number.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
IUI: 5 days of Letrozole, then monitoring. IUI done when I had 2 or 3 eggs maturing. (Ended up in pregnancy - my third, but miscarriage at 6w1d). Rationale was not to use injectables for an IUI cycle, as those tend to result in multiples which is risky. So we just gave my ovaries a little push and it worked! But the embryo was abnormal (tested fetus after miscarriage and was missing part of the 8th chromosome) so IUI didn't seem to be for us. We needed to move on to IVF with genetic testing.
Egg retrieval #1: 150 gonal F and 2 vials of menopur. Then a few days later added in a 3rd vial of menopur and also gonarelix. Egg retrieval on day 13. 10 eggs/8 mature/5 fertilized/1 made it to day 6/0 tested genetically normal. :(
Egg retrieval #2: 225 gonal F and 2 vials of menopur. Then a few days later added in a 3rd vial of menopur and also gonarelix. Egg retrieval on day 14. 24 eggs/20 mature/17 fertilized/6 made it to day 6/2 tested genetically normal (grades CB and DA). Rationale was to try and get more eggs than the first retrieval - which worked, and gave us at least a few "normal" ones.
Decision as to whether we should transfer one of the "normal" embryos, or if we should try to bank a few more "normal" embryos before a transfer. Opted to bank.
Egg retrieval #3: 200 gonal F and 2 vials of menopur. Then a few days later added in a 3rd vial of menopur and also gonarelix. Egg retrieval on day 14. 10 eggs/10 mature/8 fertilized/5 made it to day 6/3 tested genetically normal (grades AB, BB, BC). Rationale was to get better quality eggs, rather than quantity. It worked! This was by far my best cycle in terms of embryology results. At this point we had 5 "normal" embryos frozen (although he said the DA looked really bad - and in all his years of doing this he's only seen a viable pregnancy with a D embryo twice.
Transfer #1: 2 mg estrace taken twice a day. A few days later upped it to 2 mg of estrace three times a day. 5 days before transfer started 50 mg progesterone intramuscular shot once a day/16 mg Medrol for 7 days/1000 mg Azithromycen once. Transfer of BB embryo that thawed to an AA embryo. Lining was at 10mm. Resulted in positive pregnancy test (my 4th) but it didn't stick. Doctor said this was a fluke or bad luck that it didn't work - that with a genetically "normal" AA embryo with 10mm lining (and nothing else structurally wrong with me) this should have worked.
Transfer #2: Same protocol as above, however upped to 75 mg progesterone when mine tested slightly low. Transfer of AB embryo that thawed the same. Lining was at 9mm. This one worked! (My fifth pregnancy). As of this writing I'm almost 16 weeks pregnant.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jean-Ann Mckiernan and Ferstendig)
All of the nurses I've talked to are good, but Jean-Ann is the best. She offered to help me with injections two mornings when I was there for monitoring, since my husband was out of town. One time she even called me on her day off to respond to an email I had written. I really feel like she's in our cheering section and is hoping for us to succeed.
Eliza was also awesome. When I got discharged from the RE's office (to my OB), I hadn't said goodbye to her before I left, so she ran out into the hall while I was waiting for the elevator just to say goodbye and good luck. So sweet!
Describe your experience with RMA of New York.
Very pleasant and clean and comfortable.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Our insurance was pretty good. They were in network the year where I had the bulk of my treatments (Anthem Blue Cross). They are not in network anymore, so it would have been much more expensive.
What specific things went wrong at RMA of New York?
Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
Nothing major. Our IVF coordinator isn't the best. I didn't feel that she had answers to some of our questions, or that she was a one stop shop for us. She is a very, very nice person, but we don't have a lot of confidence in her. We recently got assigned a new coordinator and it's too early to tell how good she is. UPDATE: Second coordinator wasn't much better than the first. I'm still not quite sure what an IVF coordinator is supposed to do.
When my e2 spiked and I was in danger of hyperstimulating, she [Dr Beth McAvey] canceled my fresh transfer so that my body could recover. She did a great job of monitoring my follicle growth so I triggered at the right time for the maximum number of eggs retrieved...She also pressured me gently to only transfer one embryo, because she thought my chances were so good, and I really wanted to do two. IVF is obviously an easier experience on a patient when it's so successful, so it's only natural that I highly regard Dr. McAvey. It's hard to know if I would have gotten the same great outcome the first time with anther doctor. I still have 11 frozen embryos waiting to be our baby's sibling.
They [the staff at RMA of New York] also were very organized and never missed calling me with my instructions, which was an unfounded paranoia of mine. Rma is more impersonal because you rotate doctors and there are so many patients, but it seemed to me that they have a system that works. I think if you arrive later in the window of hours for monitoring, you probably end up with a long wait. That happened to me once on the weekend, but at least I exp
How was your experience with Beth McAvey at RMA of New York?
Dr. McAvey did a great job monitoring my first and only IVF cycle after 7 failed iuis at a different clinic. I have endometriosis but there was no clear reason for my infertility. She was extremely positive about my chances. I think I ended up being an easy patient because I ended up responding very well to the stimulation cycle. When my e2 spiked and I was in danger of hyperstimulating, she canceled my fresh transfer so that my body could recover. She did a great job of monitoring my follicle growth so I triggered at the right time for the maximum number of eggs retrieved. I ended up with 31. She also pressured me gently to only transfer one embryo, because she thought my chances were so good, and I really wanted to do two. IVF is obviously an easier experience on a patient when it's so successful, so it's only natural that I highly regard Dr. McAvey. It's hard to know if I would have gotten the same great outcome the first time with anther doctor. I still have 11 frozen embryos waiting to be our baby's sibling.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Ask a lot of questions. Be in touch via email if you want more information.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr. McAvey was warm and took the time to share information and answer questions. She was receptive to email communication.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
I believe I was on the antagonist protocol for ivf: I had a short 8 day stimulation cycle, and I took gonal-f, ganirelix, and menopur during that time. (Probably others I'm forgetting). Of course I started my cycle with birth control pills. When my cycle staRted and I went in for baseline, I had an ovarian cyst that delayed my start for two weeks. She prescribed me ovidrel to treat the cyst. I triggered with hcg. I had a lot of follicles to begin with and responded well (except for the e2 spike, which was fine). I had 31 eggs retrieved, 19 fertilized, 12 made it to freeze. I then went straight to a frozen embryo transfer for my next cycle. I was prescribed antibiotics, estrace pills, and I was on progesterone in oil shots through week 9 of pregnancy. My transfer went off without a hitch. I didn't do bed rest or anything afterwards.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Erin)
I'm not sure if Erin was the primary nurse but she often was the one who called with instructions. She always was patient with questions. I also heard from Olga a lot. I didn't have too many interactions with nurses in person- mostly just leading up to the instructions for trigger, retrieval, transfer, etc. My ivf coordinator Christina ended up not being extremely helpful. She was new, but I found I could get information from my doctor or nurses, not from her.
Describe your experience with RMA of New York.
Rma is of course a big clinic with good success rates. From what I've read, the quality of their lab makes a big difference in their outcomes, but that's one area of the practice that we don't really see. I went to rma westside (except on weekends) and I was so pleased overall with how quickly and efficiently I was seen in the many morning appointments for monitoring. I had been so worried about missing lots of work, and I ended up not being late once, because if I got to the clinic before it opened (7am), I could literally have my blood drawn and my ultrasound done and be out the door at 7:20. Amazing! They also were very organized and never missed calling me with my instructions, which was an unfounded paranoia of mine. Rma is more impersonal because you rotate doctors and there are so many patients, but it seemed to me that they have a system that works. I think if you arrive later in the window of hours for monitoring, you probably end up with a long wait. That happened to me once on the weekend, but at least I expected it. They really move quickly though. At rma, I definitely didn't have that feeling of knowing the nurses well, even though I went in all the time. They didn't really know me by name. But everyone was always friendly and professional, so that was a fine trade-off to me.
Describe your experience with your monitoring appointments at RMA of New York.
Weekdays 7-10am monitoring hours. I always arrived by 6:45, out by 7:30 at latest. Very efficient and well run. On weekends you have to go to the big main clinic. I had a longer wait there but it was quicker than I expected considering the number of patients waiting.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
I was extremely lucky to have my ivf cycle and medications be 100% covered by insurance. I think we only had a few hundred billed to us (copays and an u/s at my initial visit).
Dr. Stein always knew every detail of our treatment, we saw him regularly as he did our morning monitoring most of the time. Never once did we have to remind him or fill in some gap of knowledge of our history with him...Its hard to point out any flaw with the care we received from Dr. Stein and the entire RMA team. - Dr. Stein is actively involved - from sales-pitching the practice to you on your first meeting, most morning monitoring, determining, tweaking, explaining the protocols, in close contact during the retrieval process and personally performing the implantation procedure. He even helped match us up with the right OBGYN upon release, based on where we live and our history...
[RMA - West Side] Strengths: Convenient location (for us), Work with our insurance (Progyny), well organized, mature setup across reception, billing, morning monitoring, IVF coordination and nursing care. Weaknesses - I cant really think of one...Morning monitoring at RMA is a smooth affair. Can sometimes take about an hour, but time it right (e.g. arrive early or late) and you can be in and out within 20 minutes. The folks doing the blood work are especially amazing. We have a thin vein problem and the lab folks were always smiling reassuring, patient...
How was your experience with Daniel Stein at RMA of New York?
Its hard to point out any flaw with the care we received from Dr. Stein and the entire RMA team.
- Dr. Stein is actively involved - from sales-pitching the practice to you on your first meeting, most morning monitoring, determining, tweaking, explaining the protocols, in close contact during the retrieval process and personally performing the implantation procedure. He even helped match us up with the right OBGYN upon release, based on where we live and our history.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Please seriously consider Dr. Stein (as long as insurance and location works out for you) - you will be in good hands,
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein always knew every detail of our treatment, we saw him regularly as he did our morning monitoring most of the time. Never once did we have to remind him or fill in some gap of knowledge of our history with him (Happen one too many times - scarily - with the previous doctor we saw)
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
IVF cycle 1: Resulted in no embryos that passed PGS. Antagonist protocol that yielded 9 eggs and 2 made it to day 5.
IVF cycle 2: Resulted in a pregnancy (currently at week 10). Was a modified lupron flare protocol. Yielded 11 eggs, 2 made it to day 5, one passed PGS and implanted successfully.
Describe your experience with your nurse at RMA of New York.
- the RMA team is kick ass. The IVF coordinator and nurse are available over email, and over phone and never take more than a couple of hours to return a call. Everything detail is organized and communicated in full detail.
- Morning monitoring at RMA is a smooth affair. Can sometimes take about an hour, but time it right (e.g. arrive early or late) and you can be in and out within 20 minutes. The folks doing the blood work are especially amazing. We have a thin vein problem and the lab folks were always smiling reassuring, patient
Describe your experience with RMA of New York.
Strengths: Convenient location (for us), Work with our insurance (Progyny), well organized, mature setup across reception, billing, morning monitoring, IVF coordination and nursing care.
Weaknesses - I cant really think of one
Describe your experience with your monitoring appointments at RMA of New York.
- Morning monitoring at RMA is a smooth affair. Can sometimes take about an hour, but time it right (e.g. arrive early or late) and you can be in and out within 20 minutes. The folks doing the blood work are especially amazing. We have a thin vein problem and the lab folks were always smiling reassuring, patient
Describe the costs associated with your care under Daniel Stein at RMA of New York.
RMA is fully covered at zero cost under our insurance plan - Progyny. We had zero bills to handle, zero co-pays to worry about.
I like the Dr. Klein is so easy to reach. He always answers my emails right away, and I feel like he knows who I am as a patient of his. Not just someone whose chart he has to check before each visit. On the rare ocassion I had to see another doctor, Dr. Klein always called me himself to check up on me, go over results... like the Dr. Klein is so easy to reach. He always answers my emails right away, and I feel like he knows who I am as a patient of his. Not just someone whose chart he has to check before each visit. On the rare occasion I had to see another doctor, Dr. Klein always called me himself to check up on me, go over results...
My only minor complaint about this clinic [RMA - White Plains] is that the major procedures have to be done in New York City. I initially picked the clinic because of its location. I also would have preferred that my doctor personally do my egg retrieval and transfer, but I know that's probably not realistic. I will mention that any time I was seen by another doctor, mine always followed up almost immediately with a personal phone call...
How was your experience with Jeffrey Klein at RMA of New York?
I like the Dr. Klein is so easy to reach. He always answers my emails right away, and I feel like he knows who I am as a patient of his. Not just someone whose chart he has to check before each visit. On the rare ocassion I had to see another doctor, Dr. Klein always called me himself to check up on me, go over results.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Don't be embarrassed to ask questions, because he is always willing to answer and explain.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
He was very friendly and always took extra time to answer my questions and involve me in my treatment. He also is very easy to get in touch with.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Formy two IUI cycles I used 100mg of clomid on days 2-6 with the IUI on day 14. Neither resulted in pregnancy, but we have male factor infertility so we almost expected they wouldn't. For my IVF cycle I did an antagonist protocol with 225 of Gonal-f and starting with 150 of menopur all the way up to 300 of menopur for 8 days. The last 3 days I added .25 of cetrotide. I did a double Lupron and HCG trigger shot on day 9 and had my egg retrieval on day 11. They retrieved 10 eggs, 7 of which fertilized with ICSI. I am scheduled for a fresh transfer on day 16.
Describe your experience with your nurse at RMA of New York.
Everyone was wonderful. I felt the staff really knew who I was without looking Up my chart. For example, I need a note for work if I am going to be late because of a doctor appointment, and the nurses knew without me even having to ask eventually. It was nice to feel a relationship and geniuine caring.
Describe your experience with RMA of New York.
My only minor complaint about this clinic is that the major procedures have to be done in New York City. I initially picked the clinic because of its location. I also would have preferred that my doctor personally do my egg retrieval and transfer, but I know that's probably not realistic. I will mention that any time I was seen by another doctor, mine always followed up almost immediately with a personal phone call.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
My IVF was covered by insurance but there was a $1500 co-payment, $750 for the anesthesia and then the medicines had various co-payments. Almost all of them were covered and the ones that weren't didn't exceed $150. I didn't pay a co-payment per visit each time I saw the doctor. I had a a few small ($20 maybe) fees for blood work when I began all of my testing.
Dr. Sandler was mostly straightforward during my treatment. I did feel that there were times he overexplained things and didn't focus on the details I wanted to hear. However he answered all of my questions as they arose, and I did feel confident he had my best interest in mind. My treatments were a success with Dr. Sandler, and after 2 rounds of IUI and 2 rounds of full IVF, I am currently 18 weeks pregnant...
[RMA - East Side] Strengths: Lots of great doctors, great results, knowledgeable staff, helpful with understanding benefits and helping to obtain discounts. Weaknesses: Won't baby you (I don't think this is necessarily a weakness), there are a lot of women there so morning monitoring can definitely feel like a factory...First come, first served, from 7--830. There were always tons of women there, but only a couple instances where it wasn't moving efficiently enough...
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler was mostly straightforward during my treatment. I did feel that there were times he overexplained things and didn't focus on the details I wanted to hear. However he answered all of my questions as they arose, and I did feel confident he had my best interest in mind. My treatments were a success with Dr. Sandler, and after 2 rounds of IUI and 2 rounds of full IVF, I am currently 18 weeks pregnant.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
You will not be handheld, and you may have to ask for specifics at some points, but feel confident that he will get the job done.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
The clinic saw a lot of patients, and I always felt like Dr. Sandler had to look at a file to remember my name. But I also felt that the staff upon retrieval and transfer were so kind and helpful, which I believe is when it really mattered most.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
We started with 2 IUI rounds on clomid. After no success, my FSH rose to 16 and Dr. Sandler explained it was time to move to IVF and be aggressive.
First IVF cycle was the antagonist protocol and I retrieved 8 eggs, 4 were mature, and 3 fertilized. 2 made it to Day 5 and both were transferred, but they appeared to be of abnormal quality. I had a chemical positive that progressed no further.
Second IVF cycle, I used the Lupron flare protocol. Dr. Sandler believed that I may have egg quality issues, so I took DHEA supplements on my own after asking him about it for 3.5 months first. Then I started the flare protocol, but only retrieved 5 eggs, and produced 1 embryo. However, that embryo was the "most beautiful embryo the clinic had seen all week" and they thought it to be of high quality. I am currently 18 weeks pregnant with a healthy baby girl.
Describe your experience with the nursing staff at RMA of New York.
I called numerous times with questions and the nurses were always helpful or quick to return my call.
Describe your experience with RMA of New York.
Strengths: Lots of great doctors, great results, knowledgeable staff, helpful with understanding benefits and helping to obtain discounts.
Weaknesses: Won't baby you (I don't think this is necessarily a weakness), there are a lot of women there so morning monitoring can definitely feel like a factory.
Describe your experience with your monitoring appointments at RMA of New York.
First come, first served, from 7--830. There were always tons of women there, but only a couple instances where it wasn't moving efficiently enough.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
Fortunately, insurance helped out greatly with my expenses. I still paid several thousand dollars out of pocket (maybe $10K).
What specific things went wrong at RMA of New York?
Failed to call in prescriptions to pharmacy
Failed to call with results
Describe the specific things that went wrong at RMA of New York.
Nothing huge, but there was one instance where they did not call me after morning monitoring and I had to call them to chase. There was also another time I had to chase to have an antibiotic called in.
She [Dr. Kim Thornton] was professional, kind and ultimately got the job done! I think her only weakness is that she seems young and my husband and I sometimes found her manner of speech to be a bit millenial-esque. But that's being very nit-picky!...I'd like to think that my opinion of the clinic is truly based on my experience there and not just that getting pregnant was relatively easy for us! I was a patient at RMA Downtown, a small, intimate office which was very convenient to my home and work. I was able to go in for morning check ups and I could be the first patient seen if I got there right before 7:30. I chose this clinic primarily for insurance reasons and proximity to home and work. My husband and I both felt they were very on top of our care. They have their systems in place, we felt they worked like a well oiled machine. They were up front about our out of pockets costs, which so far have proven accurate (though still waiting for all bills to come through). The doctor and coordinator were easy to get in touch with, though I tended to communicate with the coo
I'd like to think that my opinion of the clinic [RMA of New York] is truly based on my experience there and not just that getting pregnant was relatively easy for us! I was a patient at RMA Downtown, a small, intimate office which was very convenient to my home and work. I was able to go in for morning check ups and I could be the first patient seen if I got there right before 7:30. I chose this clinic primarily for insurance reasons and proximity to home and work. My husband and I both felt they were very on top of our care. They have their systems in place, we felt they worked like a well oiled machine. They were up front about our out of pockets costs, which so far have proven accurate (though still waiting for all bills to come through). The doctor and coordinator were easy to get in touch with, though I tended to communicate with the coo
How was your experience with Kimberley Thornton at RMA of New York?
She was professional, kind and ultimately got the job done!
I think her only weakness is that she seems young and my husband and I sometimes found her manner of speech to be a bit millenial-esque. But that's being very nit-picky!
During treatment, were you treated like a number or a human with Kimberley Thornton at RMA of New York?
Communication with the office was very convenient. I was assigned a coordinator who helped implement the doctor's treatment plan and was easily available by email (and phone if I needed it). Plus, I got to see my doctor every time I was there and she knew us and our case well. I never felt 'lost' in their system.
Describe the protocols Kimberley Thornton used in your cycles at RMA of New York and their degree of success.
Antagonist protocol - retrieval (Gonal F 150IU sub Q daily; Menopur 2 vials sub Q daily; Ganirelix 1 PFS sub Q daily; Trigger: leuprolide, 40IU Sub Q once when directed plus 1 x 1,000IU of Novarel hCG; Azithromycin Two x 500mg for husband)
Transfer: Estrace 1 x 2mg tablets up to 3x daily at times, Progesterone in Oil up to 2 ccs injected intramuscularly at times, Medrol 1 tab PO QD x 7 days; Two x 500mg Azithromycin)
I can't say I remember what the rationale was for using this protocol, I assumed I just got 'the usual.'
Results: retrieved 11 eggs, nine survived overnight, eight embryos survived after five days and four were free of genetic defects after PGS.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Nicole Felix)
Overall, very easy to get in touch with as I had several questions along the way. Email was best for me and them. Phone calls were fine, too, sometimes had to wait for a call back, obviously.
Describe your experience with RMA of New York.
I am currently 20 weeks pregnant from my one and only IVF transfer with RMA. Our issue was male factor infertility. We were lucky to get pregnant on the first try. I'd like to think that my opinion of the clinic is truly based on my experience there and not just that getting pregnant was relatively easy for us!
I was a patient at RMA Downtown, a small, intimate office which was very convenient to my home and work. I was able to go in for morning check ups and I could be the first patient seen if I got there right before 7:30. I chose this clinic primarily for insurance reasons and proximity to home and work.
My husband and I both felt they were very on top of our care. They have their systems in place, we felt they worked like a well oiled machine. They were up front about our out of pockets costs, which so far have proven accurate (though still waiting for all bills to come through). The doctor and coordinator were easy to get in touch with, though I tended to communicate with the coordinator directly most of the time. There are periods of intense communication and frequent visits and they all went smoothly.
RMA is a very big operation and I did have to go to the midtown office several times for any weekend check ups, retrieval and transfer. Things were fine there though it's much more busy and less comfy as a patient.
Overall, our experience was overwhelmingly positive and drama free, perhaps because it was brief and free of complications. However, should we decide to do another embryo transfer, I would certainly go back to RMA again.
Describe your experience with your monitoring appointments at RMA of New York.
As mentioned, this office is small, I could be the first person seen if I got there by 7:15 (they open the doors at 7:30). Things ran quickly and smoothly. Never really got very crowded.
Describe the costs associated with your care under Kimberley Thornton at RMA of New York.
I had to pay 25% of care with insurance covering 75% (about $1,500 out of pocket). We also opted for PGS, $2,000 to RMA and $2,000 to laboratory. Caveat: I believe some insurance charges are still pending so...hopefully this is still true in a few months!
[WIth Dr. Jeffrey Klein] We did an ivf with PGD after my last two FETs resulted in miscarriages. I was told that I started to ovulate early and they only got 9 eggs, 2 worth while. They transferred an AA grade embryo and it failed they think due to ashermans. I was angry that he didn’t have me repeat an HSG beforehand so I had one afterword and they saw the scar tissue. I asked him to do an IUI because I had extra injectables and he reluctantly did it with my next hysteroscopy scheduled and it actually worked resulting in my second son.
[RMA is] Very big and I didn’t like going into the city on the weekends. I would have also liked 6:30am blood draws because as a teacher we have to be at work extra early. The city team was differently organized and they had a more business like mindset.... Audrey the blood tech was amazing and so sweet. Loved her! Martha was efficient and to the point.
How was your experience with Jeffrey Klein at RMA of New York?
I had a mixed experience. I was a patient of Stangel (whom i did 4 IUI’s and 1 IVF resulting in 1 love birth and 1 vanishing twin) whom retired, so I was given to Klein as a result. I liked him but i felt different than I felt with Stangel. He was great with email and when I asked him to do my IUI with injections he didn’t want to but after convincing him that I knew the risks, he did it and that gave me my second son 😊
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Know your body and what you need.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Human but I did feel that at times he forgot my name, case.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
We did an ivf with PGD after my last two FETs resulted in miscarriages. I was told that I started to ovulate early and they only got 9 eggs, 2 worth while. They transferred an AA grade embryo and it failed they think due to ashermans. I was angry that he didn’t have me repeat an HSG beforehand so I had one afterword and they saw the scar tissue. I asked him to do an IUI because I had extra injectables and he reluctantly did it with my next hysteroscopy scheduled and it actually worked resulting in my second son.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Martha)
Audrey the blood tech was amazing and so sweet. Loved her! Martha was efficient and to the point.
Describe your experience with RMA of New York.
Very big and I didn’t like going into the city on the weekends. I would have also liked 6:30am blood draws because as a teacher we have to be at work extra early. The city team was differently organized and they had a more business like mindset.
Describe your experience with your monitoring appointments at RMA of New York.
First come first serve and because I had to be at work early I would arrive 45 minutes early to secure my #1 spot on line.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
It was over $15K for ivf with PGD
Describe Jeffrey Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
No. I wish I had transferred them both.
What specific things went wrong at RMA of New York?
at 42 I was at my last attempt to try to get pregnant and needed a doctor who could give me an honest, realistic assessment of our chances. Dr Copperman immediately took the time to get to know us, who we were, and what we had been going through...I did a fairly aggressive protocol in terms of the dose of medication, I had one retrieval and I did PGS on the embryos. I then did a frozen transfer of the PGS day 5 tested embryo which resulted in a positive pregnancy and a healthy baby girl
They [the costs at RMA of New York] were very competitive and I felt like I was paying the right amount, I wasn't being over charged and I knew what to expect up front...Everything from the front desk, to the lab, nurses and doctors were amazing. I always felt like they knew who I was, was met with a smile and encouraging words and support...Jordyn was an amazing nurse!! She was always available to answer any question, was through, warm, friendly and compassionate. I loved working with her and still keep in touch with her! A+mazing.
How was your experience with Alan Copperman at RMA of New York?
Dr Copperman is amazing. Truly the best. I feel like I can give a very fair accurate assessment of him because I can compare him to 3 other doctors I did IVF treatments with as well as many others I did consultations with. Dr Copperman took the time to really get to know us and understand everything we had been trying before him to get pregnant. He thoroughly explained his approach and showed us the science and data behind our chances based on our stats which I found very helpful. He was so incredibly warm, supportive but also informed and incredibly knowledgeable. He was with us every step of the way, always available to me by phone or e-mail and ensured that we knew what was coming, he was there for all of my procedures, retrieval and transfer. I truly felt like he partners with us and wanted this for us just as much as we did. I continue to stay in touch with Dr. Copperman, my beautiful daughter has met him and I knew his joy to meet one of his babies and hold her in his arms!
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
Go see him today! Don't wait. I truly believe he is the best IVF doctor and has the best lab, clinic and team.
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
From the moment we walked into RMA we were treated SO well. We had been through 3 different doctors and other clinics and at 42 I was at my last attempt to try to get pregnant and needed a doctor who could give me an honest, realistic assessment of our chances. Dr Copperman immediately took the time to get to know us, who we were, and what we had been going through. He educated us, gave us an honest assessment of our chances and made us feel like real partners with him on our pregnancy journey.
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
I don't recall the details but I did a fairly aggressive protocol in terms of the dose of medication, I had one retrieval and I did PGS on the embryos. I then did a frozen transfer of the PGS day 5 tested embryo which resulted in a positive pregnancy and a healthy baby girl
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jordyn Banks)
Jordyn was an amazing nurse!! She was always available to answer any question, was through, warm, friendly and compassionate. I loved working with her and still keep in touch with her! A+mazing.
Describe your experience with RMA of New York.
RMA as a whole was incredible. Everything from the front desk, to the lab, nurses and doctors were amazing. I always felt like they knew who I was, was met with a smile and encouraging words and support.
Describe your experience with your monitoring appointments at RMA of New York.
The monitoring appointments were very smooth and quick. They have monitoring hours but its w ell oiled machine and the wait wasn't very long. Much better than other places in the city.
Describe the costs associated with your care under Alan Copperman at RMA of New York.
They were very competitive and I felt like I was paying the right amount, I wasn't being over charged and I knew what to expect up front.
Describe Alan Copperman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
My doctor said I really needed to do PGS to test my embryos primarily due to my age and it being the best safest way to proceed. I only had one healthy embryo so that's all we transferred and discussed given the circumstance.
Dr. McAvey was very down to earth, explained things well and even responded to emails, which was really reassuring. She's smart, talented and well-connected. She referred me to a great doctor for my fibroid surgery...once when I did have a question, as she was running out of the office, she told me she'd call me on her cell from her car. She was really straightforward, smart and kind. There were a few times when I wish she had been more familiar with my file but I recognize that all of these doctors see sooooo many patients, I feel like it's actually our patient responsibility to do a lot of reminding with each and every appointment.
It's really hard to rate the nursing staff because it was so large. Some people were great. Some people were mediocre. Once I went and waited over an hour for a scheduled insemination because they had forgotten me--and I didn't speak up, I just waited patiently. Other times, I was seen right away. Some nurses were great at blood draws. Some weren't. I have a feeling things are a little better (ie. less busy) at the west side clinic...RMA has pretty much gotten IUI cycles down to a science: bloodwork, meds, ultrasounds, insemination, two-week call. Because I was at the beginning of my journey, this process was about making sure my uterus was in good shape (it was not so we had to work on that) and then getting me in and out for IUI cycles with the appropriate drugs. Pretty basic.
How was your experience with Beth McAvey at RMA of New York?
If anything, I should've made more attempts to communicate with her as she would've made herself available. For example, I had a side effect to one of the meds I was on but because I read about it as expected in the paperwork, I didn't say anything. But when I brought it up at my next appointment, Dr. McAvey said I should've told them. I didn't know that I could/should. That was frustrating but, again, I know if I had reached out I would've gotten a response. For example, once when I did have a question, as she was running out of the office, she told me she'd call me on her cell from her car. She was really straightforward, smart and kind. There were a few times when I wish she had been more familiar with my file but I recognize that all of these doctors see sooooo many patients, I feel like it's actually our patient responsibility to do a lot of reminding with each and every appointment. I asked the director of a prominent cryopreservation lab about her and she had nothing but good things to say about her as well.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr. McAvey was very down to earth, explained things well and even responded to emails, which was really reassuring. She's smart, talented and well-connected. She referred me to a great doctor for my fibroid surgery.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
RMA has pretty much gotten IUI cycles down to a science: bloodwork, meds, ultrasounds, insemination, two-week call. Because I was at the beginning of my journey, this process was about making sure my uterus was in good shape (it was not so we had to work on that) and then getting me in and out for IUI cycles with the appropriate drugs. Pretty basic.
Describe your experience with the nursing staff at RMA of New York.
It's really hard to rate the nursing staff because it was so large. Some people were great. Some people were mediocre. Once I went and waited over an hour for a scheduled insemination because they had forgotten me--and I didn't speak up, I just waited patiently. Other times, I was seen right away. Some nurses were great at blood draws. Some weren't. I have a feeling things are a little better (ie. less busy) at the west side clinic.
Describe your experience with RMA of New York.
Show up early for your IUI visits because that waiting room fills up fast and there's usually a wait. Keep in constant communication with the doctors and nurses. If you care, ask for a female technician. They're there but there are so few of them I feel like advocacy might help.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
My insurance was awful. They said they'd cover testing but ended up not doing so. As a result, I had to pay out of pocket for virtually everything.
What specific things went wrong at RMA of New York?
Lost appointments
Describe the specific things that went wrong at RMA of New York.
I was pretty steamed when I had been told to come in for an insemination, checked in and waited around for an hour because they had forgotten about me. This kind of thing is time sensitive so I was really upset but trying not to be because obviously stress isn't good. If I had advocated for myself more (ie. checking in with them every 15 or 20 minutes) things probably would've been different. But I was trying to be patient and calm and the room.
