RMA of New York

17 doctors work here

Rated 8.3
Strongly recommend: 67%Neutral: 17%Don't recommend: 17%8.3
67% strongly recommend
594 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.6
9.6
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
6,089
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
17 doctors work here
NPS
8.5
Average Doctor Score
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Lucky Sekhon
RMA of New York
93% strongly recommend
83 Reviews
Rated 9.6
Strongly recommend: 93%Neutral: 4%Don't recommend: 3%9.6
Eric Flisser
RMA of New York
90% strongly recommend
56 Reviews
Rated 9.3
Strongly recommend: 90%Neutral: 5%Don't recommend: 5%9.3
Taraneh Nazem
RMA of New York
100% strongly recommend
10 Reviews
Rated 9.9
Strongly recommend: 100%9.9
Jenna Friedenthal
RMA of New York
87% strongly recommend
10 Reviews
Rated 9.7
Strongly recommend: 87%Neutral: 13%9.7
Rachel Gerber
RMA of New York
100% strongly recommend
7 Reviews
Rated 10
Strongly recommend: 100%10
Erkan Buyuk
RMA of New York
100% strongly recommend
5 Reviews
Rated 9.9
Strongly recommend: 100%9.9
Matthew Lederman
RMA of New York
75% strongly recommend
39 Reviews
Rated 8.9
Strongly recommend: 75%Neutral: 16%Don't recommend: 9%8.9
Jeffrey Klein
RMA of New York
73% strongly recommend
29 Reviews
Rated 8.9
Strongly recommend: 73%Neutral: 20%Don't recommend: 7%8.9
Daniel Stein
RMA of New York
61% strongly recommend
107 Reviews
Rated 8.5
Strongly recommend: 61%Neutral: 29%Don't recommend: 10%8.5
Tia Jackson-Bey
RMA of New York
81% strongly recommend
9 Reviews
Rated 8.5
Strongly recommend: 81%Don't recommend: 19%8.5
Natan Bar-Chama
RMA of New York
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Jovana Lekovich
RMA of New York
68% strongly recommend
28 Reviews
Rated 8
Strongly recommend: 68%Neutral: 15%Don't recommend: 17%8
Tanmoy Mukherjee
RMA of New York
56% strongly recommend
32 Reviews
Rated 7.9
Strongly recommend: 56%Neutral: 23%Don't recommend: 22%7.9
Benjamin Sandler
RMA of New York
40% strongly recommend
34 Reviews
Rated 6.8
Strongly recommend: 40%Neutral: 27%Don't recommend: 33%6.8
Alan Copperman
RMA of New York
50% strongly recommend
52 Reviews
Rated 6.4
Strongly recommend: 50%Neutral: 9%Don't recommend: 41%6.4
Kimberley Thornton
RMA of New York
43% strongly recommend
24 Reviews
Rated 6.3
Strongly recommend: 43%Neutral: 14%Don't recommend: 43%6.3
Lawrence Grunfeld
RMA of New York
26% strongly recommend
26 Reviews
Rated 5.9
Strongly recommend: 26%Neutral: 23%Don't recommend: 51%5.9
Show 13 more

This clinic has 6 offices

Brooklyn
430 Albee Square
Brooklyn, NY 11242
NY - Downtown
594 Broadway
New York, NY 10012
NY - Eastside
635 Madison Ave
New York, NY 10022
NY - Mount Sinai
5 East 98th St
New York, NY 10029
NY - Westside
200 West 57th St
New York, NY 10019
Westchester
311 North St
White Plains, NY 10605
Show 4 more

397 patient reviews filtered by:

Clear Filters
2013 - 2014, Successful
NPS
10
NPS
9
Age 34 - 35
4 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Flisser] pushed for IVF early on because we knew we wanted at least 2 kids and didn't want us to waste time on a bunch of Clomid or IUI cycles, but was fine with our decision to give it a try anyway. I felt he was pretty blunt and realistic about our chances.
At every monitoring session [at RMA New York], I got to see a doctor. Dr Flisser if possible, but always a doctor...In the middle of a cycle, when stress is at the highest, [the nurses] will go out of their way to be calm, kind and clear...It was always extremely busy, but I was always seen pretty quickly- within an hour of arrival.
How was your experience with Eric Flisser at RMA of New York?
I felt he was pretty blunt and realistic about our chances. He asked questions about what we wanted our family to be and how many children we wanted. He pushed for IVF early on because we knew we wanted at least 2 kids and didn't want us to waste time on a bunch of clomid or IUI cycles, but was fine with our decision to give it a try anyway.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Be very clear about what you want, and ask specific questions. You'll get specific answers.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
At every monitoring session, I got to see a doctor. Dr Flisser if possible, but always a doctor. Also, Dr Flisser answered (promptly) his own emails.
Describe your experience with the nursing staff at RMA of New York.
In the middle of a cycle, when stress is at the highest, they will go out of their way to be calm, kind and clear.
Describe your experience with your monitoring appointments at RMA of New York.
It was always extremely busy, but I was always seen pretty quickly- within an hour of arrival.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
9
NPS
9
Age 30
1 IUI
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Stein was great at explaining every details along the way. He was extremely supportive... Ask a lot of questions. Dr. Stein was willing to answer any question, but didn't necessarily offer all that information initially.
The care team definitely made me feel like I was important... They [the nurses] all acknowledged me when I was in the office and were genuinely happy when I came back into the office with a positive pregnancy result.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein was great at explaining every details along the way. He was extremely supportive. He also knew me by name after the very first appointment, which made the whole experience feel very personal.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Ask a lot of questions. Dr. Stein was willing to answer any question, but didn't necessarily offer all that information initially.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
The care team definitely made me feel like I was important. Dr. Stein knew me by name after my first consultation appointment. When I came back to the office with a positive result, the nurses all seemed genuinely happy for me and my husband.
Describe your experience with the nursing staff at RMA of New York.
They all acknowledged me when I was in the office and were genuinely happy when I came back into the office with a positive pregnancy result.
9
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Educational Resources
6 of 5
2014, Successful
NPS
10
NPS
10
Age 21
1 Fertility Medications
PCOS
Ashkenazi Jewish
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Klein] was patient and took time to explain everything to me. I was able to email him and he responded both professionally and in a warm manner. He was fabulous!...compassionate and understanding. He knew the sensitivity of the whole situation and didn't try to give me other options that would delay the process for no reason. He was always reachable and I cannot thank him enough!
The welcoming staff [at RMA of New York] weren't has warm as the doctor but that did not worry me. They were very nice, professional, quick and communicated well. I was able to call the front desk with questions and they would respond as soon as they could...You'll feel so comfortable there, don't worry about a thing!...Dr. Klein was kind, patient, compassionate and understanding. He knew the sensitivity of the whole situation and didn't try to give me other options that would delay the process for no reason. He was always reachable and I cannot thank him enough!
How was your experience with Joshua Klein at RMA of New York?
Dr. Klein was kind, patient, compassionate and understanding. He knew the sensitivity of the whole situation and didn't try to give me other options that would delay the process for no reason. He was always reachable and I cannot thank him enough!
What's one piece of advice would you give a prospective patient of Joshua Klein at RMA of New York?
You'll feel so comfortable there, don't worry about a thing!
During treatment, were you treated like a number or a human with Joshua Klein at RMA of New York?
He was patient and took time to explain everything to me. I was able to email him and he responded both professionally and in a warm manner. He was fabulous!
Describe your experience with RMA of New York.
The welcoming staff weren't has warm as the doctor but that did not worry me. They were very nice, professional, quick and communicated well. I was able to call the front desk with questions and they would respond as soon as they could.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
2014, Successful
NPS
10
NPS
10
Age 37
1 IVF
Endometriosis
PCOS
Tubal Blockage
European
Income $50K - $99K
Professor
1st of 4 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I'd rather have an effective RE than a nice guy, and that was my choice. [Dr. Alan] Copperman...will not win any awards for bedside manner, but the results I got with him exceeded my wildest dreams....Clinic [RMA of New York] is huge, Copperman is not charismatic....They had trouble managing me as a distance patient.
Clinic is huge, Copperman is not charismatic....They had trouble managing me as a distance patient....I'd rather have an effective RE than a nice guy, and that was my choice. Copperman (Dr. Fancy pants) will not win any awards for bedside manner, but the results I got with him exceeded my wildest dreams.
How was your experience with Alan Copperman at RMA of New York?
I'd rather have an effective RE than a nice guy, and that was my choice. Copperman (Dr. Fancy pants) will not win any awards for bedside manner, but the results I got with him exceeded my wildest dreams.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
Don't expect good bedside manner, except good results.
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
Clinic is huge, Copperman is not charismatic.
Describe your experience with RMA of New York.
They had trouble managing me as a distance patient.
Describe the costs associated with your care under Alan Copperman at RMA of New York.
N/a
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Failed to order appropriate test
10
Doctor
Alan Copperman
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
2014, Successful
NPS
9
NPS
10
Age 38
1 IUI
1 IVF
PCOS
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Mukherjee [at RMA of New York] was always very honest and realistic about my diagnosis...[He] is reasonable yet aggressive. He did not want me to waste time with too many IUIs, which many people end up doing. We proceeded to IVF and ended up pregnant after 3 transfers.
Dr. Mukherjee [at RMA of New York] was always very honest and realistic about my diagnosis...[He] is reasonable yet aggressive. He did not want me to waste time with too many IUIs, which many people end up doing. We proceeded to IVF and ended up pregnant after 3 transfers.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee was always very honest and realistic about my diagnosis.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee is warm, has a good bedside manner and explains things thoroughly but easy to understand.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
Dr. Mukherjee is reasonable yet aggressive. He did not want me to waste time with too many IUIs, which many people end up doing. We proceeded to IVF and ended up pregnant after 3 transfers.
9
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, 18 Eggs Frozen
NPS
10
NPS
10
Age 34
1 Egg Freezing
European
Income $200K - $499K
Marketer or PR
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Knopman was completely lovely and extremely knowledgeable. I never felt she talked down to me, and she kept me absolutely as informed as I wanted to be throughout the entire process.
The nurses have the answers but they are very busy. I recall it was annoying because I didn't have their direct line and always had to call the desk and wait for a call back which didn't always come at a convenient time... CATTLE CALL OVER AN HOUR WAIT EVERY MORNING [for monitoring appointments].
How was your experience with Jaime Knopman at RMA of New York?
Dr. Knopman was completely lovely and extremely knowledgeable. I never felt she talked down to me, and she kept me absolutely as informed as I wanted to be throughout the entire process. She did an excellent job as evidenced by results and also my personal experiences with her.
What's one piece of advice would you give a prospective patient of Jaime Knopman at RMA of New York?
Listen to what she says - she knows what she is talking about and won't beat around the bush. If you have to see other doctors make sure you have her cell phone number in case something goes wrong when you are not with her.
During treatment, were you treated like a number or a human with Jaime Knopman at RMA of New York?
I could not have loved Jaime Knapman more. She gave it to me straight in a way that let me know she respected my intelligence, but she did it with warmth and grace. She told me all the upsides and downsides, always answered my questions honestly and eagerly, and to top it all off has a good sense of humor. When I had an issue after my retrieval (which was not done by her due to timing out of our control) she was there with me on cell over the weekend going above and beyond.
Describe the protocols Jaime Knopman used in your cycles at RMA of New York and their degree of success.
I don't remember exactly, but I looked back in my emails and these were the drugs I purchased: Ganirelix 250 mcg x 4 Follistim Cartridge 900 IU x 3 Menopur 75 IU Vials x 25 I did them in varying levels and I had a lot of Menopur left over (5 or 6 vials). My trigger shot was switched at the end from Ovidrel to the other one because I was growing a LOT of eggs and they were afraid I would over-stim (which I did). I had a very successful result but it was extremely painful.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Erica Weinberg)
I was really on top of calling them and emailing them to make sure I knew everything I had to do. I think I would advise that all patients do this. The nurses have the answers but they are very busy. I recall it was annoying because I didn't have their direct line and always had to call the desk and wait for a call back which didn't always come at a convenient time.
Describe your experience with your monitoring appointments at RMA of New York.
CATTLE CALL OVER AN HOUR WAIT EVERY MORNING. NO WIFI!!! NEEDS TO BE FIXED.
10
Doctor
Jaime Knopman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
NPS
10
NPS
10
Age 42
1 IUI
2 IVF
European
Ashkenazi Jewish
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Grunfeld is very knowledgeable and knows what he is doing. He personalay follows his patients through their treatments and he makes the decisions about medications and timing. Not all doctors do that, even at RMA. We got pregnant very quickly while working with Dr. Grunfeld. Some people say he is not warm and fuzzy and I am sure there are doctors who rate higher on that metric, but he is not cold, and gets results
The staff [at RMA of New York] was fantastic. Theyare responsive, helpful, and suportive. They call you back quickly. I once called with basic ally a very emotional question and when I apologized for calling with such, the nurse said this was part of her job and really calmed me down. They also helped with prescriptions and referrals very quickly. Dr. Grunfeld had mentioned seeing an endocrinologist for a thyroid issue. That doctor did not take my insurance. When I asked the coordinator, she told me not to spend out of pocket money for that and helped me find another in network doctor with whom I was very happy.
How was your experience with Lawrence Grunfeld at RMA of New York?
Dr. Grunfeld is very knowledgeable and knows what he is doing. He personalay follows his patients through their treatments and he makes the decisions about medications and timing. Not all doctors do that, even at RMA. We got pregnant very quickly while working with Dr. Grunfeld. Some people say he is not warm and fuzzy and I am sure there are doctors who rate higher on that metric, but he is not cold, and gets results
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
Dr. Grunfeld is excellent at giving information and explaining your situation. We saw him for a second opinion and just looking through my chart from another clinic, he gave me lots of information the original doctor had not, even though it was the other doctor's chart. He also gave me more information following a physical exam. He explains things well and answers questions well. When we got bad news during one cycle, he was immediately available and followed up quickly and thorouthly. I also felt his information was realistic.
Describe the protocols Lawrence Grunfeld used in your cycles at RMA of New York and their degree of success.
Don't recall
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kimberly (coordinator) Carrie (nurse).)
The staff was fantastic. Theyare responsive, helpful, and suportive. They call you back quickly. I once called with basic ally a very emotional question and when I apologized for calling with such, the nurse said this was part of her job and really calmed me down. They also helped with prescriptions and referrals very quickly. Dr. Grunfeld had mentioned seeing an endocrinologist for a thyroid issue. That doctor did not take my insurance. When I asked the coordinator, she told me not to spend out of pocket money for that and helped me find another in network doctor with whom I was very happy.
Describe your experience with RMA of New York.
RMA is very well run and very warm. The doctors have coordinators and nurses who work their patients. I went for screening at the East side location and in Brooklyn. Sometimes screening in Brooklyn could take a long time because there was only one doctor. You could always meet with a nurse during screening too.
Describe your experience with your monitoring appointments at RMA of New York.
Screening was in the morning. I generally tried to get there early and did not wait long. The doctors at the East side location did not spend a lot of time with you but you could see a nurse. In Brooklyn, the doctor would spend more time and would generally give you a lot of information about your exam and answer questions but you could also wait longer.
Describe the costs associated with your care under Lawrence Grunfeld at RMA of New York.
We were covered by insurance
10
Doctor
Lawrence Grunfeld
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, 18 Eggs Frozen
NPS
0
NPS
10
Age 34
1 Egg Freezing
European
Income $200K - $499K
Marketer or PR
1st of 2 Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
I had a major post surgery complication and dealing with Dr. Klein was a nightmare. He literally yelled at me for calling the service late at night and sent me to the ER rather than talk to me... He was not my doctor but due to timing ended up being the person who did my retrieval.
I did not have a good experience with him [Dr. Klein] and if I had it to do over I would not go to RMA if it meant he would be the one to do my procedure. For elective surgeries that can't be totally planned timing-wise I'd want to be comfortable with every doctor in the practice.
How was your experience with Jeffrey Klein at RMA of New York?
Dr. Klein was almost malicious to me during a post-surgery complication. He was not my doctor but due to timing ended up being the person who did my retrieval. I left the surgery with no pain medication, called that afternoon received no help, and when I called again that night he yelled at me for calling the answering service and bother him (it was only 10pm) and sent me to the ER rather than help me by ordering a simple pain medication. Even my normal doctor at RMA was horrified.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
I did not have a good experience with him and if I had it to do over I would not go to RMA if it meant he would be the one to do my procedure. For elective surgeries that can't be totally planned timing-wise I'd want to be comfortable with every doctor in the practice.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
I had a major post surgery complication and dealing with Dr. Klein was a nightmare. He literally yelled at me for calling the service late at night and sent me to the ER rather than talk to me. I was truly horrified.
Describe your experience with the nursing staff at RMA of New York.
After my surgery on a Saturday afternoon I called to inquire about pain meds (I hadn't been given any) and they told me they couldn't connect me to a doctor.
0
Doctor
Jeffrey Klein
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2011 - 2013, Successful
NPS
10
NPS
10
Age 39 - 41
6 IVF
Uterine Fibroids
Unexplained
Black or African-American
Income $100K - $199K
1st of 2 Docs
7 IUI With Other Docs
2 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Trust and communicate with your doctor. Dr Mukherjee was always willing to address and explain and concerns I had and change treatment if I wasn't comfortable...Always knew who I was and my history. When I found out my pregnancy had lost the heartbeat while he was doing an ultrasound he was unbelievably kind
Get to the office [RMA of New York] early for ultrasounds, expect to wait. I do wish the clinic had an easy way to access records online. Betas, pregnancy tests, etc...The waiting area was always packed but I don't see anything that could be done about that...Trust and communicate with your doctor. Dr Mukherjee was always willing to address and explain and concerns I had and change treatment if I wasn't comfortable.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Amazing doctor. Working with infertility patients takes compassion, patience and understanding on top of skill. I was very happy with him as my doctor.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Trust and communicate with your doctor. Dr Mukherjee was always willing to address and explain and concerns I had and change treatment if I wasn't comfortable.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Always knew who I was and my history. When I found out my pregnancy had lost the heartbeat while he was doing an ultrasound he was unbelievably kind
Describe your experience with the nursing staff at RMA of New York.
Everyone with knowledgable and helpful.
Describe your experience with RMA of New York.
Get to the office early for ultrasounds, expect to wait. I do wish the clinic had an easy way to acces records online. Betas, pregnancy tests, etc
Describe your experience with your monitoring appointments at RMA of New York.
The waiting area was always packed but I don't see anything that could be done about that
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
I don't remember exactly, but I believe I paid @$12,000 per cycle
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2013, Successful
NPS
10
NPS
10
Age 31 - 34
2 IUI
PCOS
European
Income $100K - $199K
Entrepreneur
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Grunfeld was great. There were other doctors in the practice that I didn't like nearly as much.
Dr. Grunfeld was great. There were other doctors in the practice that I didn't like nearly as much.
How was your experience with Lawrence Grunfeld at RMA of New York?
Straightforward but also warm.
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
Try and schedule your monitoring for days that he'll be there.
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
Dr. Grunfeld was great. There were other doctors in the practice that I didn't like nearly as much.
10
Doctor
Lawrence Grunfeld
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2012, Successful
NPS
10
NPS
10
Age 38 - 41
8 IUI
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Spoke to me like a real person with a brain; wasn't flustered when I got emotional; spent time explaining things; was positive but honest.
[Dr. Muckherjee] Spoke to me like a real person with a brain; wasn't flustered when I got emotional; spent time explaining things; was positive but honest.
How was your experience with Tanmoy Mukherjee at RMA of New York?
I know of no weaknesses. He was the ideal doctor for me and I would recommend him to anyone for ART, and I have referred friends to him many times.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Be realistic and patient with the process. Ask questions.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Spoke to me like a real person with a brain; wasn't flustered when I got emotional; spent time explaining things; was positive but honest.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: don't recall name)
Intelligence
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2007 - 2011, Successful
NPS
9
NPS
10
Age 36 - 40
2 IUI
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
I interviewed one other doctor and much preferred Dr. Klein. Convenience was a factor but I also prefered Dr. Klein's manner. He did not recommend medication for me (at age 36) and the other doctor did. I got pregnant on my first try, with two back to back IUI's. I didn't love that when I talked about tracking my fertility he called that the "loosy goosy method." I actually found ovulation predictor kits ineffective but have a good sense of when I'm ovulating, so didn't need them. I also was on thyroid medication and dropped off my blood test results with him, expecting that he would manage that, but I got the feeling that he never looked at them, and was told by the receptionist that he wouldn't. That's fine. I found another endocrinologist to manage that during my pregnancy, but would have felt much safer being told that right away. I d
I felt like a human. The only problem I had was that I was always asked to sign in when I arrived at the office and then the sign in sheet was left out for everyone to see. I was concerned about my privacy and how the lack thereof could affect me at work. The receptionist laughed about me crossing out my name when I left, and I told her that it wouldn't be funny if I lost my job. Hopefully they've become more careful about privacy.
How was your experience with Jeffrey Klein at RMA of New York?
I interviewed one other doctor and much preferred Dr. Klein. Convenience was a factor but I also prefered Dr. Klein's manner. He did not recommend medication for me (at age 36) and the other doctor did. I got pregnant on my first try, with two back to back IUI's. I didn't love that when I talked about tracking my fertility he called that the "loosy goosy method." I actually found ovulation predictor kits ineffective but have a good sense of when I'm ovulating, so didn't need them. I also was on thyroid medication and dropped off my blood test results with him, expecting that he would manage that, but I got the feeling that he never looked at them, and was told by the receptionist that he wouldn't. That's fine. I found another endocrinologist to manage that during my pregnancy, but would have felt much safer being told that right away. I didn't know what questions to ask. I still recommend him, but recommend that you make sure to ask if there are any concerns so you know what is in his domain and what isn't. All in all, I got what I went there for and ended up very happy. Oh- inseminations had to be performed in the city but I was able to have all the testing done in White Plains.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Just talk to them about privacy if that's a concern for you, and ask questions about any medical concerns so you know if you need to see another specialist as well.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
I felt like a human. The only problem I had was that I was always asked to sign in when I arrived at the office and then the sign in sheet was left out for everyone to see. I was concerned about my privacy and how the lack thereof could affect me at work. The receptionist laughed about me crossing out my name when I left, and I told her that it wouldn't be funny if I lost my job. Hopefully they've become more careful about privacy.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Simple IUI, back to back. I had to get them paperwork in order to have the sperm sent there. I had a blood test to check my FSH levels. Then I went in when I suspected that I was ovulating and had an ultra sound. He recomended a trigger shot just to make sure that the egg would be released at the right time, being that all the inseminations only happened in the mornings. He didn't go over whether this carried any risk and I didn't ask. He did not recommend any medication and I didn't need any. Inseminations were fine, doctors were nice and wished me luck. After the inseminations I was asked to come in for a blood test, maybe in two weeks to determine pregnancy. I got the call later that day and asked how strong the numbers were (someone who had been through fertility treatments told me to ask). She told me what range was good and what mine were. She told me to come back in a few days later for another blood test to see if the numbers doubled. Then at 6 weeks maybe, I went in to hear the heart beat. Soon after he referred me to an OB practice and wished me well.
Describe your experience with the nursing staff at RMA of New York.
Honestly, I mostly worked directly with Dr. Klein but I don't remember any negative interactions with anyone other than a receptionist who found my concern for privacy amusing.
Describe your experience with RMA of New York.
all said already- weakness back in 2007, having to sign in and let everyone see your name everything else was positive
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
I think my insurance covered everything but the sperm.
What specific things went wrong at RMA of New York?
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
I made the mistake of assuming that the doctor would pay attention to my thyroid levels and make sure that they were what they should be with my pregnancy. It turns out that I needed to see a specialist to handle that and I think when asking about my medical history they should have told me to make sure there was a specialist managing my throid levels for pregnancy instead of just ignoring it until I happened to ask.
9
Doctor
Jeffrey Klein
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Westchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2010 - 2011, Successful
NPS
10
NPS
10
Age 27 - 28
2 IUI
2 IVF
Diminished Ovarian Reserve
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Email him [Dr Jeffrey Klein of RMA of New York in Westchester ] any questions or concerns and also meet with him not during the morning rush to discuss treatment plans. We met with him each cycle and he spent an hour with us each time once on a Friday night he stayed extra late to answer all of our questions and we closed the office with him. He always called us to answer questions after we were upset with the results of a cycle during his family vacation and you could hear the kids in the background. He really tried to be available and you could tell.
Email him [Dr Jeffrey Klein of RMA of New York in Westchester ] any questions or concerns and also meet with him not during the morning rush to discuss treatment plans. We met with him each cycle and he spent an hour with us each time once on a Friday night he stayed extra late to answer all of our questions and we closed the office with him. He always called us to answer questions after we were upset with the results of a cycle during his family vacation and you could hear the kids in the background. He really tried to be available and you could tell. him [Dr Jeffrey Klein] any questions or concerns and also meet with him not during the morning rush to discuss treatment plans. We met with him each cycle and he spent an hour with us each time once on a Friday night he stayed extra late to answer all of our questions and we closed the office with him. He always called us to answer questions after we were upset with the results of a cycle during his family vacation and you could hear the kids in the background. He really tried to be available and you could tell.
How was your experience with Jeffrey Klein at RMA of New York?
He was great especially on email he would get right back to us. Office is very busy but assume that is the case with all clinics.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Email him any questions or concerns and also meet with him not during the morning rush to discuss treatment plans. We met with him each cycle and he spent an hour with us each time once on a Friday night he stayed extra late to answer all of our questions and we closed the office with him. He always called us to answer questions after we were upset with the results of a cycle during his family vacation and you could hear the kids in the background. He really tried to be available and you could tell.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr Klein took the time and met with my husband and I on multiple occasions. One time he felt like he didn't answer all my questions and called me later that day when he had more time to talk. It was very scary time not knowing the outcome but he was great
Describe your experience with your nurse at RMA of New York.
The nurses were good. Got to know them by first name.
Describe your experience with your monitoring appointments at RMA of New York.
Was pretty quick and first come first serve so i tried to get there early since I had a long commute to the city after my appt
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
20k
10
Doctor
Jeffrey Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Westchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2009 - 2011, Successful
NPS
10
NPS
10
Age 41 - 43
6 IUI
1 IVF
Ashkenazi Jewish
Income $200K - $499K
Doctor
1st of 3 Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
very trustworthy - took me seriously - respected me as a single mother - not a lot of small talk but that fit my style - in retrospect wish i had not spent so much time and money on iui and gone straight to ivf - he was efficient and caring...thought he respected me as a person - would have liked to have individualized my plan a bit more...6 iui - 3 with clomid and 3 with injectable 1 ivf...about my remaining embryos - i assumed they would be frozen and was only told after the fact when i inquired that they were not good enough quality and were disposed of
i felt like i wanted more support from the nursing staff [at RMA] than i got...i just felt like noone followed up with me about my remaining embryos - i assumed they would be frozen and was only told after the fact when i inquired that they were not good enough quality and were disposed of...very efficient with getting me in and out for all the lab draws and u/s very good place for a working woman...would have liked to have individualized my plan a bit more
How was your experience with Lawrence Grunfeld at RMA of New York?
very trustworthy - took me seriously - respected me as a single mother - not a lot of small talk but that fit my style - in retrospect wish i had not spent so much time and money on iui and gone straight to ivf - he was efficient and caring
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
push for ivf sooner
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
thought he respected me as a person - would have liked to have individualized my plan a bit more
Describe the protocols Lawrence Grunfeld used in your cycles at RMA of New York and their degree of success.
6 iui - 3 with clomid and 3 with injectable 1 ivf
Describe your experience with the nursing staff at RMA of New York.
i felt like i wanted more support from the nursing staff than i got
Describe your experience with RMA of New York.
very efficient with getting me in and out for all the lab draws and u/s very good place for a working woman
Describe Lawrence Grunfeld's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
i felt like 5 embryo transfer was the best option for me - i was not sufficiently prepared though for the fact that the remaining 5 embryos would not be good enough to freeze
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
i just felt like noone followed up with me about my remaining embryos - i assumed they would be frozen and was only told after the fact when i inquired that they were not good enough quality and were disposed of
10
Doctor
Lawrence Grunfeld
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2004 - 2011, Successful
NPS
10
NPS
10
Age 44 - 51
2 IVF
Unexplained
Income $100K - $199K
Business Executive
1st of 2 Docs
12 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Alan was caring and especially good to me as a SMC [single mother by choice] to be...He was caring, honest, sympathetic and overall amazing. He treated me like a person and not a number. I saw him more than I expected after all the stores I had heard about just being a number. And still in my life even after my kids are 14 years old!
The wait times were not crazy although I did always get there early. When I started going to Dr Copperman he was working out of Mt Sinai then moved to his own RMA on Madison. The facility was brand new...Alan was caring and especially good to me as a SMC [single mother by choice] to be...He was caring, honest, sympathetic and overall amazing. He treated me like a person and not a number. I saw him more than I expected after all the stores I had heard about just being a number. And still in my life even after my kids are 14 years old!
How was your experience with Alan Copperman at RMA of New York?
He was caring, honest, sympathetic and overall amazing. He treated me like a person and not a number. I saw him more than I expected after all the stores I had heard about just being a number. And still in my life even after my kids are 14 years old!
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
BE persistent with your care
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
Alan was caring and especially good to me as a SMC to be. There were many factors that contributed to this.
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
Sorry but this was a long time ago and don't really remember specific details.
Describe your experience with the nursing staff at RMA of New York.
They were totally on top of everything. They helped me emotionally as well.
Describe your experience with RMA of New York.
The wait times were not crazy although I did always get there early. When I started going to Dr Copperman he was working out of Mt Sinai then moved to his own RMA on Madison. The facility was brand new.
Describe the costs associated with your care under Alan Copperman at RMA of New York.
He was very kind to me especially after 3 IVF's
10
Doctor
Alan Copperman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2011, Successful
NPS
10
NPS
10
Age 31 - 32
2 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Consultant
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She cared deeply about her patients and was so generous in even helping us by donating the costs of the med[ication] during our second round.
[Nurse] Rebecca was awesome. Also direct, but cares about her patients and communicated my results always in a timely manner.
How was your experience with Caryn Selick at RMA of New York?
She was an incredible doctor. Highly intelligent and direct communicator and very, very thourough. She cared deeply about her patients and was so generous in even helping us by donating the costs of the meds during our second round. I continue to see her as my OB and have enormous respect for her. She has gotten a number of my friends pregnant too.
What's one piece of advice would you give a prospective patient of Caryn Selick at RMA of New York?
Be prepared for the worst news and be very patient. Infertility is a roller coaster and generally involves a long ride.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Rebecca)
Rebecca was awesome. Also direct, but cares about her patients and communicated my results always in a timely manner.
Describe your experience with your monitoring appointments at RMA of New York.
It was excellent, again highly professional and punctual.
10
Doctor
Caryn Selick
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2004 - 2011, Successful
NPS
10
NPS
10
Age 44 - 51
3 IUI
4 IVF
Donor Eggs
Uterine Fibroids
Ashkenazi Jewish
Business Executive
1st of 4 Docs
3 IUI With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
My experience was long and grueling but I got the outcome I wanted. They were willing to keep going with me as long as I wanted and were helpful in the process. It's an awful process to go through but they were professional about it...Dr. Copperman was professional but also very kind. He was very supportive of my goals to have a child...I think the waiting room in any of these places is a really tough place to be. For me it felt like we were all in a big competition for the same babies, and that was grueling. Keep your head down in the waiting rooms and try to no
I think the waiting room in any of these places is a really tough place to be. For me it felt like we were all in a big competition for the same babies, and that was grueling. Keep your head down in the waiting rooms and try to not pay attention to anyone else....My experience was long and grueling but I got the outcome I wanted. They were willing to keep going with me as long as I wanted and were helpful in the process. It's an awful process to go through but they were professional about it...Dr. Copperman was professional but also very kind. He was very supportive of my goals to have a child.
How was your experience with Alan Copperman at RMA of New York?
My experience was long and grueling but I got the outcome I wanted. They were willing to keep going with me as long as I wanted and were helpful in the process. It's an awful process to go through but they were professional about it.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
He's a very good doctor; listen to his advice.
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
Dr. Copperman was professional but also very kind. He was very supportive of my goals to have a child.
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
Sorry, it's too long ago and frankly (and kindly) I have forgotten most of the details.
Describe your experience with RMA of New York.
I think the waiting room in any of these places is a really tough place to be. For me it felt like we were all in a big competition for the same babies, and that was grueling. Keep your head down in the waiting rooms and try to not pay attention to anyone else.
10
Doctor
Alan Copperman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2010 - 2011, Successful
NPS
10
NPS
10
Age 34 - 35
1 IUI
1 IVF
PCOS
European
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We happened to be very lucky and treatment worked within 8 months of starting it, but he [Dr. Grunfeld] made the process smooth and amazing...He was candid and patient from the very first visit...Really treated me as a whole person - from head to toe - taking into account psychological state as well as physical state.
Compassionate, careful. I have bad veins, but they were able to do the bloodwork expertly. Great staff [at RMA New York]! [Monitoring appointments were an] efficient, well-oiled machine.
How was your experience with Lawrence Grunfeld at RMA of New York?
He was candid and patient from the very first visit. Gave us realistic assessment. We happened to be very lucky and treatment worked within 8 months of starting it, but he made the process smooth and amazing.
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
Go to him!
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
he listened to our concerns. Really treated me as a whole person - from head to toe - taking into account psychological state as well as physical state.
Describe your experience with the nursing staff at RMA of New York.
Compassionate, careful. I have bad veins, but they were able to do the bloodwork expertly. Great staff!
Describe your experience with your monitoring appointments at RMA of New York.
efficient, well-oiled machine
10
Doctor
Lawrence Grunfeld
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011, Successful
NPS
9
NPS
10
Age 31
5 IUI
1 IVF
Endometriosis
Male Factor
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Wonderful bedside manner. Very thorough, though, I would have liked a follow up appointment with him after the egg extraction to discuss the quality of the eggs / embryos.
Don't expect to see your doctor at every blood work or appointment. Dr. Copperman did not do my extraction nor my implantation. The staff was very warm and I felt like they genuinely cared about my well being.
How was your experience with Alan Copperman at RMA of New York?
Wonderful bedside manner. Very thorough, though, I would have liked a follow up appointment with him after the egg extraction to discuss the quality of the eggs / embryos.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
dont expect to see your doctor at every blood work or appointment. Dr Copperman did not do my extraction nor my implantation.
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
The staff was very warm and I felt like they genuinely cared about my well being.
9
Doctor
Alan Copperman
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2003 - 2010, Successful
NPS
10
NPS
10
Age 43 - 50
1 IUI
1 IVF
1 Egg Freezing
Diminished Ovarian Reserve
Endometriosis
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $200K - $499K
Entrepreneur
4th of 4 Docs
7 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Sandler is very direct, has an incredible human kindness never found in other infertility specialists; some times I did not like what I hear but he kept focusing me in the right direction we even decided to take a six month break that gave us the chance to come back with a successful treatment. he even gave me his cell number to make sure I could call whenever I wanted...He is very direct, and may not hold your hand as others, being a foreign physician (he was born out of the country) may have a different cultural background but showed genuine concern and has been known for not taking money out of people who have no chance to get pregnant.
Very efficient, we arrived at 6:15 am [at RMA - Downtown] and they were incredibly empathetic of our situation...Being an out of town patient, they were in the middle of Manhattan which provided easy access, lots of traffic during working hours but easy to access...He [Dr. Sandler] was very kind explained every step clearly and interrupted one cycle when he saw my ovaries were not responding accordingly...
How was your experience with Benjamin Sandler at RMA of New York?
dr Sandler is very direct, has an incredible human kindness never found in other infertility specialists; some times I did not like what I hear but he kept focusing me in the right direction we even decided to take a six month break that gave us the chance to come back with a successful treatment. he even gave me his cell number to make sure I could call whenever I wanted
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
He is very direct, and may not hold your hand as others, being a foreign physician (he was born out of the country) may have a different cultural background but showed genuine concern and has been known for not taking money out of people who have no chance to get pregnant.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
He was very kind explained every step clearly and interrupted one cycle when he saw my ovaries were not responding accordingly
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
he used a Pergonal Protocol, and then HCG on the day of ovulation, followed by retrieval and transfer
Describe your experience with the nursing staff at RMA of New York.
Very efficient, we arrived at 6:15 am and they were incredibly empathetic of our situation
Describe your experience with RMA of New York.
Being an out of town patient, they were in the middle of Manhattan which provided easy access, lots of traffic during working hours but easy to access
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
dont remember but considered fair and successful
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2009 - 2010, Successful
NPS
9
NPS
10
Age 32 - 33
1 IVF
Endometriosis
Latinx
Investment Banker
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
At the beginning he [Dr Alan Copperman] seems too nice that you don't know if should entirely believe him or if he is trying to overly convince you. But once you ask questions and realize he is very transparent and treats you with respect I trusted all his recommendations because he truly cares about his patients...Dr. Copperman was straightforward and he provided all information about my case and answered my questions. He was also very kind when I had a miscarriage at month three during my second pregnancy.
At the beginning he [Dr Alan Copperman] seems too nice that you don't know if should entirely believe him or if he is trying to overly convince you. But once you ask questions and realize he is very transparent and treats you with respect I trusted all his recommendations because he truly cares about his patients...Dr. Copperman was straightforward and he provided all information about my case and answered my questions. He was also very kind when I had a miscarriage at month three during my second pregnancy.
How was your experience with Alan Copperman at RMA of New York?
Pros: Straight forward, open minded about non-traditional treatments to use as a complement (i.e. acupuncture), it was important for me to know the details of the treatment and why did we have to do IVF and he very willing to educate me and provide explanations even if it required extra time.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
At the beginning he seems too nice that you don't know if should entirely believe him or if he is trying to overly convince you. But once you ask questions and realize he is very transparent and treats you with respect I trusted all his recommendations because he truly cares about his patients
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
Dr. Copperman was straightforward and he provided all information about my case and answered my questions. He was also very kind when I had a miscarriage at month three during my second pregnancy.
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
I do not remember very well because this was a while ago. We did antagonist protocol. He did not recommend Clomid which was extremely painful and the protocol that Spandorfer from Cornell had me on.
Describe your experience with the nursing staff at RMA of New York.
They were extremely responsive and helpful.
Describe your experience with RMA of New York.
I have no complains about the clinic. They were very well organized and always ran on time.
Describe the costs associated with your care under Alan Copperman at RMA of New York.
it was al covered by my insurance
9
Doctor
Alan Copperman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
25 Eggs Frozen
NPS
10
NPS
10
1 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon has deep expertise on egg freezing, and I felt as though I trusted her every step of the way. Even though RMA does have many doctors, Dr. Sekhon reviewed my charts everyday and was always available (and quit to reply) via email. I also deeply appreciated her artistry when it came to how much medicine to give, how to maximize the egg development without causing risk, etc.
RMA is the single most efficient doctors office experience I've ever had. They also have a large team, all of whom were incredibly knowledgable. Some may find the practice too large, but I personally found this to be a perk -- I was able to move monitoring appointments to the office most convenient for me, and I always got a quick reply to my questions. On top of that, RMA is affiliated with Mt. Sinai and has had a stellar reputation in reproductive health
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon has deep expertise on egg freezing, and I felt as though I trusted her every step of the way. Even though RMA does have many doctors, Dr. Sekhon reviewed my charts everyday and was always available (and quit to reply) via email. I also deeply appreciated her artistry when it came to how much medicine to give, how to maximize the egg development without causing risk, etc. I would strongly recommend Dr. Sekhon to all family and friends.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Dr. Sekhon is extremely personable, and deeply invested in each patient. Even though RMA is a busy practice, if you have questions, don't hesitate to reach out to her or her nurse.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is extremely personable, and really takes the time to get to know each of her patients. She was extremely encouraging throughout the process, and she was deeply invested in both my experience during the process as well as my results.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
We began with Menopur and Follistim injections, and then added in Ganirelix. My trigger shot was a mix of hCG and Lupron.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle )
At one point, I had an issue where I ran out of doses of ganirelix and didn't realize it until the evening. The nurses (and after hours doctor) were very helpful in keeping me calm and instructing me on best ways to course correct.
Describe your experience with RMA of New York.
RMA is the single most efficient doctors office experience I've ever had. They also have a large team, all of whom were incredibly knowledgable. Some may find the practice too large, but I personally found this to be a perk -- I was able to move monitoring appointments to the office most convenient for me, and I always got a quick reply to my questions. On top of that, RMA is affiliated with Mt. Sinai and has had a stellar reputation in reproductive health since the early 2000s. I found them to be much more trustworthy than other options that were newer.
Describe your experience with your monitoring appointments at RMA of New York.
I found this to be super easy -- I made an appointment for the time and office most convenient for me (I went to all 4 of their locations over the course of my treatment, as I was in different parts of the city on different days and in Westchester too). I never had to wait more than 5 min to be seen.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
$13,000 including meds
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5