RMA of New York

17 doctors work here

Rated 8.3
Strongly recommend: 67%Neutral: 17%Don't recommend: 17%8.3
67% strongly recommend
594 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.6
9.6
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
6,089
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
17 doctors work here
NPS
8.5
Average Doctor Score
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Lucky Sekhon
RMA of New York
93% strongly recommend
83 Reviews
Rated 9.6
Strongly recommend: 93%Neutral: 4%Don't recommend: 3%9.6
Eric Flisser
RMA of New York
90% strongly recommend
56 Reviews
Rated 9.3
Strongly recommend: 90%Neutral: 5%Don't recommend: 5%9.3
Taraneh Nazem
RMA of New York
100% strongly recommend
10 Reviews
Rated 9.9
Strongly recommend: 100%9.9
Jenna Friedenthal
RMA of New York
87% strongly recommend
10 Reviews
Rated 9.7
Strongly recommend: 87%Neutral: 13%9.7
Rachel Gerber
RMA of New York
100% strongly recommend
7 Reviews
Rated 10
Strongly recommend: 100%10
Erkan Buyuk
RMA of New York
100% strongly recommend
5 Reviews
Rated 9.9
Strongly recommend: 100%9.9
Matthew Lederman
RMA of New York
75% strongly recommend
39 Reviews
Rated 8.9
Strongly recommend: 75%Neutral: 16%Don't recommend: 9%8.9
Jeffrey Klein
RMA of New York
73% strongly recommend
29 Reviews
Rated 8.9
Strongly recommend: 73%Neutral: 20%Don't recommend: 7%8.9
Daniel Stein
RMA of New York
61% strongly recommend
107 Reviews
Rated 8.5
Strongly recommend: 61%Neutral: 29%Don't recommend: 10%8.5
Tia Jackson-Bey
RMA of New York
81% strongly recommend
9 Reviews
Rated 8.5
Strongly recommend: 81%Don't recommend: 19%8.5
Natan Bar-Chama
RMA of New York
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Jovana Lekovich
RMA of New York
68% strongly recommend
28 Reviews
Rated 8
Strongly recommend: 68%Neutral: 15%Don't recommend: 17%8
Tanmoy Mukherjee
RMA of New York
56% strongly recommend
32 Reviews
Rated 7.9
Strongly recommend: 56%Neutral: 23%Don't recommend: 22%7.9
Benjamin Sandler
RMA of New York
40% strongly recommend
34 Reviews
Rated 6.8
Strongly recommend: 40%Neutral: 27%Don't recommend: 33%6.8
Alan Copperman
RMA of New York
50% strongly recommend
52 Reviews
Rated 6.4
Strongly recommend: 50%Neutral: 9%Don't recommend: 41%6.4
Kimberley Thornton
RMA of New York
43% strongly recommend
24 Reviews
Rated 6.3
Strongly recommend: 43%Neutral: 14%Don't recommend: 43%6.3
Lawrence Grunfeld
RMA of New York
26% strongly recommend
26 Reviews
Rated 5.9
Strongly recommend: 26%Neutral: 23%Don't recommend: 51%5.9
Show 13 more

This clinic has 6 offices

Brooklyn
430 Albee Square
Brooklyn, NY 11242
NY - Downtown
594 Broadway
New York, NY 10012
NY - Eastside
635 Madison Ave
New York, NY 10022
NY - Mount Sinai
5 East 98th St
New York, NY 10029
NY - Westside
200 West 57th St
New York, NY 10019
Westchester
311 North St
White Plains, NY 10605
Show 4 more

594 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2014, Unknown Success
NPS
8
NPS
9
Age 30
1 IVF
Male Factor
Ashkenazi Jewish
Income $0 - $49K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Sandler was very knowledgeable and kind. In the beginning he explained everything to us almost like a high school health class, making sure we undertood everything. The doctors at RMA work as a team and we liked all of them...Both Dr. Sandler and my ivf coordinator always spoke to us as kindly and explained everything clearly and kindly...Nurse] Keri was amazing. She was so friendly and clear and made us feel safe. She was great at giving bad news and clearly took pleasure in giving good news. It really felt like she cared...They are very organized and everyone is kind and helpful. We did not have any complaints.
Know that you will be working with the whole team of doctors [at RMA of New York] and you won't know who will be doing what procedure...[Nurse] Keri was amazing. She was so friendly and clear and made us feel safe. She was great at giving bad news and clearly took pleasure in giving good news. It really felt like she cared...They are very organized and everyone is kind and helpful. We did not have any complaints.
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler was very knowledgeable and kind. In the beginning he explained everything to us almost like a high school health class, making sure we undertood everything. The doctors at RMA work as a team and we liked all of them.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Know that you will be working with the whole team of doctors and you won't know who will be doing what procedure.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Both Dr. Sandler and my ivf coordinator always spoke to us as kindly and explained everything clearly and kindly
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Keri Bergin)
Keri was amazing. She was so friendly and clear and made us feel safe. She was great at giving bad news and clearly took pleasure in giving good news. It really felt like she cared.
Describe your experience with RMA of New York.
They are very organized and everyone is kind and helpful. We did not have any complaints.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
We were lucky to have insurance cover 1 cycle
8
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
NPS
10
NPS
10
Age 41
2 IUI
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Lawyer
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Tanmoy Mukherjee] was warm and thorough and realistic while being optimistic. I was fully aware of what i was getting myself into- i was prepared for him to be much more pessimistic, but he made me feel hopeful while also aware of everything at each stage...He took the time to explain everything to me and was warm...Clomid for first cycle. then injectibles for the next cycle. No results for the first two cycles. I continued injectibles for the next two cycles but didn't follow through with the IUIs. He encouraged me along the way, and was very supportive of acupuncture and other non-western methods.
It's [RMA of New York] large and not very private- i understood that there was a "factory-like" element to the clinic but i was pleasantly surprised by the compassion and effort and time I was given...Clomid for first cycle. then injectibles for the next cycle. No results for the first two cycles. I continued injectibles for the next two cycles but didn't follow through with the IUIs. He encouraged me along the way, and was very supportive of acupuncture and other non-western methods.
How was your experience with Tanmoy Mukherjee at RMA of New York?
He was warm and thorough and realistic while being optimistic. I was fully aware of what i was getting myself into- i was prepared for him to be much more pessimistic, but he made me feel hopeful while also aware of everything at each stage.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Appreciate his straightforwardness. Not a ton of hand-holding but he did make me feel cared for and cared about.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He took the time to explain everything to me and was warm.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
Clomid for first cycle. then injectibles for the next cycle. No results for the first two cycles. I continued injectibles for the next two cycles but didn't follow through with the IUIs. He encouraged me along the way, and was very supportive of acupuncture and other non-western methods.
Describe your experience with RMA of New York.
It's large and not very private- i understood that there was a "factory-like" element to the clinic but i was pleasantly surprised by the compassion and effort and time I was given.
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013 - 2014, Successful
NPS
10
NPS
9
Age 34 - 35
4 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Flisser] pushed for IVF early on because we knew we wanted at least 2 kids and didn't want us to waste time on a bunch of Clomid or IUI cycles, but was fine with our decision to give it a try anyway. I felt he was pretty blunt and realistic about our chances.
At every monitoring session [at RMA New York], I got to see a doctor. Dr Flisser if possible, but always a doctor...In the middle of a cycle, when stress is at the highest, [the nurses] will go out of their way to be calm, kind and clear...It was always extremely busy, but I was always seen pretty quickly- within an hour of arrival.
How was your experience with Eric Flisser at RMA of New York?
I felt he was pretty blunt and realistic about our chances. He asked questions about what we wanted our family to be and how many children we wanted. He pushed for IVF early on because we knew we wanted at least 2 kids and didn't want us to waste time on a bunch of clomid or IUI cycles, but was fine with our decision to give it a try anyway.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Be very clear about what you want, and ask specific questions. You'll get specific answers.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
At every monitoring session, I got to see a doctor. Dr Flisser if possible, but always a doctor. Also, Dr Flisser answered (promptly) his own emails.
Describe your experience with the nursing staff at RMA of New York.
In the middle of a cycle, when stress is at the highest, they will go out of their way to be calm, kind and clear.
Describe your experience with your monitoring appointments at RMA of New York.
It was always extremely busy, but I was always seen pretty quickly- within an hour of arrival.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2004 - 2011, Successful
NPS
10
NPS
10
Age 44 - 51
2 IVF
Unexplained
Income $100K - $199K
Business Executive
1st of 2 Docs
12 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Alan was caring and especially good to me as a SMC [single mother by choice] to be...He was caring, honest, sympathetic and overall amazing. He treated me like a person and not a number. I saw him more than I expected after all the stores I had heard about just being a number. And still in my life even after my kids are 14 years old!
The wait times were not crazy although I did always get there early. When I started going to Dr Copperman he was working out of Mt Sinai then moved to his own RMA on Madison. The facility was brand new...Alan was caring and especially good to me as a SMC [single mother by choice] to be...He was caring, honest, sympathetic and overall amazing. He treated me like a person and not a number. I saw him more than I expected after all the stores I had heard about just being a number. And still in my life even after my kids are 14 years old!
How was your experience with Alan Copperman at RMA of New York?
He was caring, honest, sympathetic and overall amazing. He treated me like a person and not a number. I saw him more than I expected after all the stores I had heard about just being a number. And still in my life even after my kids are 14 years old!
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
BE persistent with your care
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
Alan was caring and especially good to me as a SMC to be. There were many factors that contributed to this.
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
Sorry but this was a long time ago and don't really remember specific details.
Describe your experience with the nursing staff at RMA of New York.
They were totally on top of everything. They helped me emotionally as well.
Describe your experience with RMA of New York.
The wait times were not crazy although I did always get there early. When I started going to Dr Copperman he was working out of Mt Sinai then moved to his own RMA on Madison. The facility was brand new.
Describe the costs associated with your care under Alan Copperman at RMA of New York.
He was very kind to me especially after 3 IVF's
10
Doctor
Alan Copperman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2009 - 2011, Successful
NPS
10
NPS
10
Age 41 - 43
6 IUI
1 IVF
Ashkenazi Jewish
Income $200K - $499K
Doctor
1st of 3 Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
very trustworthy - took me seriously - respected me as a single mother - not a lot of small talk but that fit my style - in retrospect wish i had not spent so much time and money on iui and gone straight to ivf - he was efficient and caring...thought he respected me as a person - would have liked to have individualized my plan a bit more...6 iui - 3 with clomid and 3 with injectable 1 ivf...about my remaining embryos - i assumed they would be frozen and was only told after the fact when i inquired that they were not good enough quality and were disposed of
i felt like i wanted more support from the nursing staff [at RMA] than i got...i just felt like noone followed up with me about my remaining embryos - i assumed they would be frozen and was only told after the fact when i inquired that they were not good enough quality and were disposed of...very efficient with getting me in and out for all the lab draws and u/s very good place for a working woman...would have liked to have individualized my plan a bit more
How was your experience with Lawrence Grunfeld at RMA of New York?
very trustworthy - took me seriously - respected me as a single mother - not a lot of small talk but that fit my style - in retrospect wish i had not spent so much time and money on iui and gone straight to ivf - he was efficient and caring
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
push for ivf sooner
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
thought he respected me as a person - would have liked to have individualized my plan a bit more
Describe the protocols Lawrence Grunfeld used in your cycles at RMA of New York and their degree of success.
6 iui - 3 with clomid and 3 with injectable 1 ivf
Describe your experience with the nursing staff at RMA of New York.
i felt like i wanted more support from the nursing staff than i got
Describe your experience with RMA of New York.
very efficient with getting me in and out for all the lab draws and u/s very good place for a working woman
Describe Lawrence Grunfeld's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
i felt like 5 embryo transfer was the best option for me - i was not sufficiently prepared though for the fact that the remaining 5 embryos would not be good enough to freeze
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
i just felt like noone followed up with me about my remaining embryos - i assumed they would be frozen and was only told after the fact when i inquired that they were not good enough quality and were disposed of
10
Doctor
Lawrence Grunfeld
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 45
1 Fertility Medications
Uterine Fibroids
European
Income $200K - $499K
Nurse or HC Services
3rd of 3 Docs
8 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
If I did have a question about a morning visit he [Dr. Tanmoy Mukherjee] was good about getting back to me...Honest and friendly he was easy to reach by email. I had been to previous clinics where they rushed into treatment and overlooked a fibroid that was clearly a problem. On my first scan dr Mukherjee said it had to go. A few clomid cycles after the surgery I was pregnant!
[The nurses at RMA of New York were] Available and caring...Very busy place but they know what they are doing. Multiple offices made monitoring easy. All staff are accessible by email. Working out financial issues was time consuming Overall very well run office...Honest and friendly he [Dr. Mukherjee] was easy to reach by email. I had been to previous clinics where they rushed into treatment and overlooked a fibroid that was clearly a problem. On my first scan dr Mukherjee said it had to go. A few clomid cycles after the surgery I was pregnant!
How was your experience with Tanmoy Mukherjee at RMA of New York?
Honest and friendly he was easy to reach by email. I had been to previous clinics where they rushed into treatment and overlooked a fibroid that was clearly a problem. On my first scan dr Mukherjee said it had to go. A few clomid cycles after the surgery I was pregnant!
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
He doesn’t monitor every day. If I did have a question about a morning visit he was good about getting back to me
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He took the time to look at my records and perform a thorough ultrasound
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Paola)
Available and caring
Describe your experience with RMA of New York.
Very busy place but they know what they are doing. Multiple offices made monitoring easy. All staff are accessible by email. Working out financial issues was time consuming Overall very well run office
What specific things went wrong at RMA of New York?
  • Provided conflicting information
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
2
NPS
4
Age 43
3 IUI
2 IVF
2 Egg Freezing
2 Embryo Freezing
Ashkenazi Jewish
Income $100K - $199K
Marketer or PR
1st of 2 Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
one on one, he's [Dr. Copperman] fabulous and attentive and when I was alone with him, I did feel like he cared about me, but then I wouldn't see him for week, he never did my retrieval and I didn't get many answers on why my cycles did not work...Know that hes a great doctor with a high success rate but you will not get personalized attention....the whole process [at RMA] is extremely impersonal. there are usually 30 women in the waiting area at any given time, you never know what doctor will be doing your sonogram, there is no personalized attention with who calls you with daily updates, you rarely see your own doctor and the protocol is extremely cookie cutter.
the whole process is extremely impersonal [at RMA =- East Side]. there are usually 30 women in the waiting area at any given time, you never know what doctor will be doing your sonogram, there is no personalized attention with who calls you with daily updates, you rarely see your own doctor and the protocol is extremely cookie cutter...Pro: high success rate Con: not personal, long wait time, rarely see same doc...Know that hes [Dr. Cooperman] a great doctor with a high success rate but you will not get personalized attention.
How was your experience with Alan Copperman at RMA of New York?
one on one, he's fabulous and attentive and when I was alone with him, I did feel like he cared about me, but then I wouldn't see him for week, he never did my retrieval and I didn't get many answers on why my cycles did not work.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
Know that hes a great doctor with a high success rate but you will not get personalized attention.
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
the whole process is extremely impersonal. there are usually 30 women in the waiting area at any given time, you never know what doctor will be doing your sonogram, there is no personalized attention with who calls you with daily updates, you rarely see your own doctor and the protocol is extremely cookie cutter.
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
do not remember
Describe your experience with RMA of New York.
Pro: high success rate Con: not personal, long wait time, rarely see same doc
2
Doctor
Alan Copperman
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
4
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2011, Successful
NPS
10
NPS
10
Age 31 - 32
2 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Consultant
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She cared deeply about her patients and was so generous in even helping us by donating the costs of the med[ication] during our second round.
[Nurse] Rebecca was awesome. Also direct, but cares about her patients and communicated my results always in a timely manner.
How was your experience with Caryn Selick at RMA of New York?
She was an incredible doctor. Highly intelligent and direct communicator and very, very thourough. She cared deeply about her patients and was so generous in even helping us by donating the costs of the meds during our second round. I continue to see her as my OB and have enormous respect for her. She has gotten a number of my friends pregnant too.
What's one piece of advice would you give a prospective patient of Caryn Selick at RMA of New York?
Be prepared for the worst news and be very patient. Infertility is a roller coaster and generally involves a long ride.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Rebecca)
Rebecca was awesome. Also direct, but cares about her patients and communicated my results always in a timely manner.
Describe your experience with your monitoring appointments at RMA of New York.
It was excellent, again highly professional and punctual.
10
Doctor
Caryn Selick
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2004 - 2011, Successful
NPS
10
NPS
10
Age 44 - 51
3 IUI
4 IVF
Donor Eggs
Uterine Fibroids
Ashkenazi Jewish
Business Executive
1st of 4 Docs
3 IUI With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
My experience was long and grueling but I got the outcome I wanted. They were willing to keep going with me as long as I wanted and were helpful in the process. It's an awful process to go through but they were professional about it...Dr. Copperman was professional but also very kind. He was very supportive of my goals to have a child...I think the waiting room in any of these places is a really tough place to be. For me it felt like we were all in a big competition for the same babies, and that was grueling. Keep your head down in the waiting rooms and try to no
I think the waiting room in any of these places is a really tough place to be. For me it felt like we were all in a big competition for the same babies, and that was grueling. Keep your head down in the waiting rooms and try to not pay attention to anyone else....My experience was long and grueling but I got the outcome I wanted. They were willing to keep going with me as long as I wanted and were helpful in the process. It's an awful process to go through but they were professional about it...Dr. Copperman was professional but also very kind. He was very supportive of my goals to have a child.
How was your experience with Alan Copperman at RMA of New York?
My experience was long and grueling but I got the outcome I wanted. They were willing to keep going with me as long as I wanted and were helpful in the process. It's an awful process to go through but they were professional about it.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
He's a very good doctor; listen to his advice.
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
Dr. Copperman was professional but also very kind. He was very supportive of my goals to have a child.
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
Sorry, it's too long ago and frankly (and kindly) I have forgotten most of the details.
Describe your experience with RMA of New York.
I think the waiting room in any of these places is a really tough place to be. For me it felt like we were all in a big competition for the same babies, and that was grueling. Keep your head down in the waiting rooms and try to not pay attention to anyone else.
10
Doctor
Alan Copperman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2010 - 2011, Successful
NPS
10
NPS
10
Age 34 - 35
1 IUI
1 IVF
PCOS
European
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We happened to be very lucky and treatment worked within 8 months of starting it, but he [Dr. Grunfeld] made the process smooth and amazing...He was candid and patient from the very first visit...Really treated me as a whole person - from head to toe - taking into account psychological state as well as physical state.
Compassionate, careful. I have bad veins, but they were able to do the bloodwork expertly. Great staff [at RMA New York]! [Monitoring appointments were an] efficient, well-oiled machine.
How was your experience with Lawrence Grunfeld at RMA of New York?
He was candid and patient from the very first visit. Gave us realistic assessment. We happened to be very lucky and treatment worked within 8 months of starting it, but he made the process smooth and amazing.
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
Go to him!
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
he listened to our concerns. Really treated me as a whole person - from head to toe - taking into account psychological state as well as physical state.
Describe your experience with the nursing staff at RMA of New York.
Compassionate, careful. I have bad veins, but they were able to do the bloodwork expertly. Great staff!
Describe your experience with your monitoring appointments at RMA of New York.
efficient, well-oiled machine
10
Doctor
Lawrence Grunfeld
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unknown Success
NPS
10
NPS
10
Age 35
1 IUI
Unexplained
European
Ashkenazi Jewish
Income $500K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She took the time to answer my questions and was compassionate about my miscarriage.
I did an IUI without clomid which was not covered by insurance but because they didn't tell me that, I didn't have to pay! Next round I'm doing letrizol which my insurance won't cover so I will pay out of pocket.
How was your experience with Jaime Knopman at RMA of New York?
She had time for me and was available if I had questions.
What's one piece of advice would you give a prospective patient of Jaime Knopman at RMA of New York?
Go see her
During treatment, were you treated like a number or a human with Jaime Knopman at RMA of New York?
She took the time to answer my questions and was compassionate about my miscarriage.
Describe your experience with the nursing staff at RMA of New York.
Most of them are great. A few seemed disorganized.
Describe your experience with RMA of New York.
The waiting room is a little awkward
Describe the costs associated with your care under Jaime Knopman at RMA of New York.
I did an iui without clomid which was not covered by insurance but because they didn't tell me that, I didn't have to pay! Next round I'm doing letrizol which my insurance won't cover so I will pay out of pocket.
10
Doctor
Jaime Knopman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
2013 - 2014, Successful
NPS
7
NPS
8
Age 33 - 34
6 IUI
1 IVF
1 Egg Freezing
Unexplained
European
Income $200K - $499K
Teacher
Only Doc Seen
Neutral
Neutral
Successful
He [Dr. Grunfeld at RMA of New York] knows what he is doing and gets results. His bedside manner could be better, but he genuinely believes in what he is doing....Be prepared to be inundated with information. Make sure to come with your questions prepared because he will talk over you otherwise. That being said, he always gives thorough answers to questions...The wait time can be long. Arrive early to ensure being seen in a timely manner.
He [Dr. Grunfeld at RMA of New York] knows what he is doing and gets results. His bedside manner could be better, but he genuinely believes in what he is doing....Be prepared to be inundated with information. Make sure to come with your questions prepared because he will talk over you otherwise. That being said, he always gives thorough answers to questions...The wait time can be long. Arrive early to ensure being seen in a timely manner.
How was your experience with Lawrence Grunfeld at RMA of New York?
He knows what he is doing and gets results. His bedside manner could be better, but he genuinely believes in what he is doing.
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
Be prepared to be inundated with information. Make sure to come with your questions prepared because he will talk over you otherwise. That being said, he always gives thorough answers to questions.
Describe your experience with your monitoring appointments at RMA of New York.
The wait time can be long. Arrive early to ensure being seen in a timely manner.
7
Doctor
Lawrence Grunfeld
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2014, Successful
NPS
9
NPS
10
Age 38
1 IUI
1 IVF
PCOS
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Mukherjee [at RMA of New York] was always very honest and realistic about my diagnosis...[He] is reasonable yet aggressive. He did not want me to waste time with too many IUIs, which many people end up doing. We proceeded to IVF and ended up pregnant after 3 transfers.
Dr. Mukherjee [at RMA of New York] was always very honest and realistic about my diagnosis...[He] is reasonable yet aggressive. He did not want me to waste time with too many IUIs, which many people end up doing. We proceeded to IVF and ended up pregnant after 3 transfers.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee was always very honest and realistic about my diagnosis.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Dr. Mukherjee is warm, has a good bedside manner and explains things thoroughly but easy to understand.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
Dr. Mukherjee is reasonable yet aggressive. He did not want me to waste time with too many IUIs, which many people end up doing. We proceeded to IVF and ended up pregnant after 3 transfers.
9
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2012, Successful
NPS
10
NPS
10
Age 38 - 41
8 IUI
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Spoke to me like a real person with a brain; wasn't flustered when I got emotional; spent time explaining things; was positive but honest.
[Dr. Muckherjee] Spoke to me like a real person with a brain; wasn't flustered when I got emotional; spent time explaining things; was positive but honest.
How was your experience with Tanmoy Mukherjee at RMA of New York?
I know of no weaknesses. He was the ideal doctor for me and I would recommend him to anyone for ART, and I have referred friends to him many times.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Be realistic and patient with the process. Ask questions.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Spoke to me like a real person with a brain; wasn't flustered when I got emotional; spent time explaining things; was positive but honest.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: don't recall name)
Intelligence
10
Doctor
Tanmoy Mukherjee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2009 - 2012, Successful
NPS
10
NPS
8
Age 31 - 34
5 IVF
Male Factor
European
Black or African-American
Native American
Income $200K - $499K
Lawyer
1st of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Successful
Dr Sandler was very personable and remembered previous discussions and was very honest...The entire staff [at RMA of New York] is great, but I wouldn't recommend this facility if the male partner is the problem.
The entire staff [at RMA of New York] is great, but I wouldn't recommend this facility if the male partner is the problem...It's like a factory during monitoring hours, otherwise it's clean and the staff is friendly and competent.
How was your experience with Benjamin Sandler at RMA of New York?
The entire staff is great, but I wouldn't recommend this facility if the male partner is the problem
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Be patient
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Dr Sandler was very personable and remembered previous discussions and was very honest
Describe your experience with the nursing staff at RMA of New York.
Corteous, professional and thorough
Describe your experience with RMA of New York.
It's like a factory during monitoring hours, otherwise it's clean and the staff is friendly and competent
Describe your experience with your monitoring appointments at RMA of New York.
It was a factory; get there as early as possible or you could be there for a long time
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
Between 9,000-10,000 a cycle and about 300-350 in medication co-pays
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011, Successful
NPS
9
NPS
10
Age 31
5 IUI
1 IVF
Endometriosis
Male Factor
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Wonderful bedside manner. Very thorough, though, I would have liked a follow up appointment with him after the egg extraction to discuss the quality of the eggs / embryos.
Don't expect to see your doctor at every blood work or appointment. Dr. Copperman did not do my extraction nor my implantation. The staff was very warm and I felt like they genuinely cared about my well being.
How was your experience with Alan Copperman at RMA of New York?
Wonderful bedside manner. Very thorough, though, I would have liked a follow up appointment with him after the egg extraction to discuss the quality of the eggs / embryos.
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
dont expect to see your doctor at every blood work or appointment. Dr Copperman did not do my extraction nor my implantation.
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
The staff was very warm and I felt like they genuinely cared about my well being.
9
Doctor
Alan Copperman
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011, Unsuccessful
NPS
3
NPS
0
Age 41
3 IUI
Diminished Ovarian Reserve
Poor Egg Quality
Ashkenazi Jewish
Middle Eastern
Income $50K - $99K
Writer
1st of 5 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Very blunt. Was eager for me to start IVF right away after two miscarriages (naturally conceived). failed to mention that they were genetically normal. Misled us.
RMA is a factory. I wouldn't recommend it... Only go if you want IVF... don't expect personal care.
How was your experience with Lawrence Grunfeld at RMA of New York?
Very blunt. Was eager for me to start IVF right away after two miscarriages (naturally conceived). failed to mention that they were genetically normal. Misled us.
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
Only go if you want IVF
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
RMA is a factory. I wouldn't recommend it.
Describe your experience with the nursing staff at RMA of New York.
it's a factory with lots of people so don't expect personal care.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Lost results
  • Provided conflicting information
3
Doctor
Lawrence Grunfeld
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
0
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2013, Successful
NPS
10
NPS
10
Age 31 - 34
2 IUI
PCOS
European
Income $100K - $199K
Entrepreneur
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Grunfeld was great. There were other doctors in the practice that I didn't like nearly as much.
Dr. Grunfeld was great. There were other doctors in the practice that I didn't like nearly as much.
How was your experience with Lawrence Grunfeld at RMA of New York?
Straightforward but also warm.
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
Try and schedule your monitoring for days that he'll be there.
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
Dr. Grunfeld was great. There were other doctors in the practice that I didn't like nearly as much.
10
Doctor
Lawrence Grunfeld
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
8
NPS
0
Age 36
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr Jenna seems like a good doctor she’s is really nice and warm... I only met her a few times and walked me through the Steps for IVF She’s very sweet...I wish a good doctor was all you need...that makes me wonder if the human treatment you get from the Dr is fake...Dr Friedenthal is very nice and very warm as a doctor
I know the [RMA of New York] clinic is ranked as very good clinic , but having good doctors doesn’t mean it’s a good clinic the administration and communication between departments and patient care it’s a complete mess. Everything I went though was a terrible experience I had a lot of issues...My coordinator reached out once to me I got back to her and never heard back I had to reach out several times email and calls in order to get an appointment
How was your experience with Jenna Friedenthal at RMA of New York?
Dr Jenna seems like a good doctor she’s is really nice and warm but her team was a complete mess I only met her a few times and walked me through the Steps for IVF She’s very sweet but In my experience her team is a complete mess
What's one piece of advice would you give a prospective patient of Jenna Friedenthal at RMA of New York?
In my experience even if Dr Friendthal is a good doctor I couldn’t recommend anyone to go to RMA or go to an appointment with her . I wish a good doctor was all you need my advice would be to find a different clinic where everyone treats you like a human because it doesn’t matter if the doctor is nice for a few minutes afterwards you are just a number and that’s how everyone treats you , that makes me wonder if the human treatment you get from the Dr is fake
During treatment, were you treated like a number or a human with Jenna Friedenthal at RMA of New York?
Dr Friedenthal is very nice and very warm as a doctor
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Vivyan Lin )
My coordinator reached out once to me I got back to her and never heard back I had to reach out several times email and calls in order to get an appointment , I asked a question about the bloodwork I needed never received confirmation for the appointment or the answer to my question ?for that reason I had to travel Internationally to go to the appointment with very short notice RMA team told me they had trouble with their IT but never really cared about me not getting their emails
Describe your experience with RMA of New York.
I know the clinic is ranked as very good clinic , but having good doctors doesn’t mean it’s a good clinic the administration and communication between departments and patient care it’s a complete mess. Everything I went though was a terrible experience I had a lot of issues with them but the biggest ones were 1. I didn’t get the right pricing for gestational carrier I got the IVF costs the only reason they told me the right pricing Is because I had some doubts about the transfer with the gestational carrier. The team wasn’t aware about it , they had the wrong information on my chart 2. they lost my husbands bloodwork After we flew international only to get that bloodwork done It’s a cold heartless clinic where nobody cares about you , My husband described it as Mc Donald’s for IVF where you are just a number and they only want your money Fast .
What specific things went wrong at RMA of New York?
  • Lost appointments
  • Failed to call with results
  • Failed to convey critical information
  • Lost or damaged samples
8
Doctor
Jenna Friedenthal
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
0
Clinic
RMA of New York
NY - Eastside
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
2021 - 2023, Successful
NPS
10
NPS
10
Age 35 - 37
2 IUI
1 IVF
Unexplained
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser is able to articulate complex science procedures in a simple manner that made it very easy to understand. He was honest and always provided opinions backed by science. My husband and I trusted him very much and felt that we were in good reliable hands...He backed every statement with scientific evidence which helped us to trust him tremendously. While I did not see Dr. Flisser at every appointment, he advised every treatment. The other doctors in the practice were very friendly and knowledgeable so it was never a concern for me...
The nursing staff [at RMA of New York] were the best. They work long hours but they always make sure to answer my questions...They always make decisions based on scientific evidence. The clinic has many patients due to their reputation and high success rate, so you may need to be a bit proactive at times...Dr. Flisser is able to articulate complex science procedures in a simple manner that made it very easy to understand. He was honest and always provided opinions backed by science. My husband and I trusted him very much and felt that we were in good reliable hands...
How was your experience with Eric Flisser at RMA of New York?
I am so grateful for Dr. Flisser and would recommend him to anyone who is having trouble conceiving. He was recommended to me by my gynecologist. My husband and I were feeling frustrated after having unsuccessfully been trying for a baby for about a year. Dr. Flisser immediately reassured us that we were not alone and that this was a common situation for many. He backed every statement with scientific evidence which helped us to trust him tremendously. While I did not see Dr. Flisser at every appointment, he advised every treatment. The other doctors in the practice were very friendly and knowledgeable so it was never a concern for me. When I had an ectopic pregnancy after my 2nd IUI treatment, Dr. Flisser helped me get through the painful experience and advised that IVF would be the safest next step. Luckily, I took his advice and I am now 9 weeks pregnant, all thanks for Dr. Flisser!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Listen to his advice. It’s always right.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser is able to articulate complex science procedures in a simple manner that made it very easy to understand. He was honest and always provided opinions backed by science. My husband and I trusted him very much and felt that we were in good reliable hands.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff were the best. They work long hours but they always make sure to answer my questions.
Describe your experience with RMA of New York.
RMA has the best doctors who are more than qualified in the fertility world. They always make decisions based on scientific evidence. The clinic has many patients due to their reputation and high success rate, so you may need to be a bit proactive at times.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
My insurance covered 80% of the treatments, so costs were reasonable.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
1 Fertility Medications
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He was amazing, knowledgeable and empathic. I couldn’t be more grateful for his approach...We did one clomid cycle and magically it worked first time. He explained we would do this 3 times and he didn’t speak too much about what would happen after that and frankly that made me way more hopeful vs him giving me a long list of what would come next if the other ways failed...
The clinic [RMA of New York] was great. Everyone was super nice and they always ran pretty much on time. I was never in my monitoring appointments for more than 30 mins, and all the nurses were very sweet and always very communicative about what happened when...She [nurse] was super communicative and always very solutions oriented. I wanted to try the clomid cycle but was going to be in another state so she explained where I could go so as not to miss that specific cycle...
How was your experience with Eric Flisser at RMA of New York?
He was amazing, knowledgeable and empathic. I couldn’t be more grateful for his approach. From the moment I met him, I know that I was in good hands and all I could think was why didn’t I come and see him sooner? I’d put off fertility treatment for a while because I was just so nervous. Without Dr Flisser, I’m not sure that I would have got this far.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Go now! Don’t put it off. It’s crazy that as women, we aren’t educated more about our bodies and most importantly how hard it is to actually get pregnant. Best to go sooner, learn about your body, learn about all of the elements that have to be just right for you to get pregnant. It’s much harder than we are led to believe. Armed with a great doctor and knowledge, I felt so much better about everything and I truly believe that had a big impact on me getting pregnant.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
He has an amazing bedside manner, I am from the UK and I often find the US healthcare system to be quite alarmist which I find super stressful and makes me not want to go to the doctors. Dr Flisser made the experience so relaxed whilst also answering my questions clearly
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We did one clomid cycle and magically it worked first time. He explained we would do this 3 times and he didn’t speak too much about what would happen after that and frankly that made me way more hopeful vs him giving me a long list of what would come next if the other ways failed.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Samantha cordero)
She was super communicative and always very solutions oriented. I wanted to try the clomid cycle but was going to be in another state so she explained where I could go so as not to miss that specific cycle.
Describe your experience with RMA of New York.
The clinic was great. Everyone was super nice and they always ran pretty much on time. I was never in my monitoring appointments for more than 30 mins, and all the nurses were very sweet and always very communicative about what happened when
Describe the costs associated with your care under Eric Flisser at RMA of New York.
I had most of it covered on my health insurance but have a few more bills expected to come. Without knowing the cost overall or having a comp analysis of other hospitals I couldn’t say anything further.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Successful
NPS
7
NPS
8
Age 31 - 35
1 IUI
1 IVF
European
Income $100K - $199K
Lawyer
Only Doc Seen
Donor Sperm
LGBTQ+
Neutral
Neutral
Successful
[Dr. Mukherjee is] very quick and direct. He’s not emotional and doesn’t do any hand holding. He doesn’t give any extra information. But he is clearly very knowledgeable and experienced and he does answer all of my millions of questions patiently...I did single transfer every time, which is what I wanted. There was no reason to think multiple was necessary.
Strengths [of RMA of NY] is that it’s big, doctors are very experienced, the whole practice is very experienced and well oiled. If you want a smaller more attentive approach, maybe this is not the place for you but this place feels like the gold standard of fertility care...transfer is 4k each time. IUI I think was 1k each time. Egg retrieval much more, maybe around 11k
How was your experience with Tanmoy Mukherjee at RMA of New York?
He’s very quick and direct. He’s not emotional and doesn’t do any hand holding. He doesn’t give any extra information. But he is clearly very knowledgeable and experienced and he does answer all of my millions of questions patiently.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
His staff is amazing and he is quick to answer any questions. Very direct. I feel comfortable given his level of expertise that has become apparent throughout my years in his care, but don’t expect a particularly warm bedside manner.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
He is a very straight forward, no nonsense doctor. I like that about him. But he is not necessarily warm and doesn’t hold your hand.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
My IUI was unmedicated, I had no diagnosed fertility issues. For my co-IVF, where I transferred my wife’s embryo, I was given progesterone, estrogen, medrol, azithromiacin, and baby aspirin.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Julia Woodson)
All of the nurses and my care coordinator are amazing
Describe your experience with RMA of New York.
Strengths is that it’s big, doctors are very experienced, the whole practice is very experienced and well oiled. If you want a smaller more attentive approach, maybe this is not the place for you but this place feels like the gold standard of fertility care.
Describe your experience with your monitoring appointments at RMA of New York.
Efficient well oiled machine. I almost never have to wait.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
I know transfer is 4k each time. IUI I think was 1k each time. Egg retrieval much more, maybe around 11k but I can’t remember for sure.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I did single transfer every time, which is what I wanted. There was no reason to think multiple was necessary.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
Mostly only on weekends. I just had to call again and clarify and it was fixed.
7
Doctor
Tanmoy Mukherjee
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 31
1 IUI
PCOS
Ashkenazi Jewish
Middle Eastern
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser met with my husband and I, and explained that we'll first take the most basic approach since he assured us that there was no need to be invasive...After hormone blood tests, an ultrasound, and a semen analysis, Dr. Flisser provided a recommendation to take Letrozole, a trigger shot, and timed IUI...always picked up the phone to listen to any concerns...
the office [RMA of New York] is extremely organized and communicative...Fast responders...Even the financial teams are great, and everyone gets back to you right away...Dr. Flisser met with my husband and I, and explained that we'll first take the most basic approach since he assured us that there was no need to be invasive, which I greatly appreciated as I did not feel that was necessary either...
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser was the first specialist I saw and had great success. I had a consultation with him in October, and am now pregnant with twins. I found out over Thanksgiving weekend, so was successful on our first try! I always knew that I had a mild form of PCOS (multiple follicles on each ovary, irregular periods, and anovulatory cycles). So, after a few short months off of birth control I knew I needed to see a specialist. Dr. Flisser met with my husband and I, and explained that we'll first take the most basic approach since he assured us that there was no need to be invasive, which I greatly appreciated as I did not feel that was necessary either. He also had absolutely no judgements since most specialists say you need to wait a year of trying, but he knew there was no point in that for a patient with PCOS. After hormone blood tests, an ultrasound, and a semen analysis, Dr. Flisser provided a recommendation to take Letrozole, a trigger shot, and timed IUI. The process was beyond easy to say the least as the office is extremely organized and communicative. Dr. Flisser was amazing, got us through the process, always picked up the phone to listen to any concerns, and was so excited when we heard the first two little heartbeats at just 6 weeks! He has such a calming personality, and we are so lucky to have found a doctor like him! We are so thankful for Dr. Flisser, and would recommend him to anyone trying to start a family. He is your guy! Run - don't walk!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Voice all of your concerns. I guarantee he'll be able to help you through them.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
I took Letrozole cycle day 3-7 (5mg at night). Day 13 had an ultrasound and found 2 big follicles on each ovary (20 MM), and did an Ovidrel trigger shot. Day 14 did the IUI.
Describe your experience with RMA of New York.
Amazing. Organized. Communicative. Fast responders. Couldn't recommend them enough. All of the doctors there are great as well. I don't have any weaknesses. Even the financial teams are great, and everyone gets back to you right away.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2016 - 2019, Successful
NPS
9
NPS
N/A
Age 28 - 31
2 IVF
European
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Successful
Dr Mukherjee did an excellent job with my care. I do wish I could have seen him a bit more often, but I understand that he has a life and many other patients as well. He was very responsive to email and made sure to call me when there was something serious going on. ... When I was worried about my bHCG numbers with my second pregnancy, he called me to reassure me. He made sure to do 2/3 of my embryo transfers.
However, the day to day process [at RMA - East Side] made me feel like a number. The morning monitoring situation was insane, like a cattle call. And the daily updates and instructions were given by a nurse. ... 99 percent of the time, the nursing staff was amazing. I learned to request specific nurses for bloodwork as my veins are difficult.
How was your experience with Tanmoy Mukherjee at RMA of New York?
Dr Mukherjee did an excellent job with my care. I do wish I could have seen him a bit more often, but I understand that he has a life and many other patients as well. He was very responsive to email and made sure to call me when there was something serious going on.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Make sure to advocate for yourself. Do your research and ask about all possible options, don’t just do exactly what they tell you to do, find out why.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
I felt like a human during my meetings with Dr Mukherjee. When I was worried about my bHCG numbers with my second pregnancy, he called me to reassure me. He made sure to do 2/3 of my embryo transfers. However, the day to day process made me feel like a number. The morning monitoring situation was insane, like a cattle call. And the daily updates and instructions were given by a nurse.
Describe the protocols Tanmoy Mukherjee used in your cycles at RMA of New York and their degree of success.
I don’t remember specifics for my retrieval cycle. For my most recent transfer cycle, vaginal progesterone was used in addition to oral progesterone and estrogen. I feel that my progesterone levels fluctuated a lot and I wonder if vaginal progesterone was the best option. Especially because this most recent transfer resulted in a miscarriage.
Describe your experience with the nursing staff at RMA of New York.
99 percent of the time, the nursing staff was amazing. I learned to request specific nurses for bloodwork as my veins are difficult. Liza and Sima were the only ones who could get my blood painlessly every time. My one negative experience was during my first cycle. I was not responding as well as we had hoped to the medication and it looked like I was not going to get very many eggs. I was sobbing in the nurses office and she was not at all compassionate and basically just suggested we try another round. We were paying out of pocket and at the time could not afford another round so that was not at all helpful.
Describe Tanmoy Mukherjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
My doctor had a very strong preference for single embryo transfer. His reasoning made sense, I was seeing him for a genetic disorder that can cause pregnancy to be high risk, so we didn’t want to increase the risk by having a multiple pregnancy.
9
Doctor
Tanmoy Mukherjee
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
Nursing Staff
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 33
1 IVF
1st of 6 Docs
7 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I would say this, out of the 6 clinics I have been to, Dr. Flisser has been the most reliable, organized and trustworthy doctor. He made me feel at ease with my procedure. He is very knowledgeable in his work, his bedside manners were great and his empathy for his patients is amazing. He made sure that when I left to continue with my obstetrician I was in the right hands...We had 1 IVF with, egg retrieval and 1 transfer...He made sure to review my results even when while he was on vacation.
The clinic [RMA of New York] can appear overwhelming at first when looking at the amount of people waiting for monitoring. However, the wait time is very minimal and goes bye The staff are really nice and welcoming...My nurse and care coordinator were great communicators and worked really well as a team. I would always recieve a phone call and email with instructions.They would also write and say in every email to feel free to contact them whenever I had questions. It made me feel comfortable in turning to them for anything.
How was your experience with Eric Flisser at RMA of New York?
I would say this, out of the 6 clinics I have been to, Dr. Flisser has been the most reliable, organized and trustworthy doctor. He made me feel at ease with my procedure. He is very knowledgeable in his work, his bedside manners were great and his empathy for his patients is amazing. He made sure that when I left to continue with my obstetrician I was in the right hands.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Please be open to his suggestions and recommendations.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser is very personable and caring. He made sure to review my results even when while he was on vacation. He also kept his word about being there during the embryo transfer. He went above and beyond.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We had 1 IVF with, egg retrieval and 1 transfer. The medications prescribed included: Gonal F, Menopur, Cetrotide, Lupron, HCG, Estrace, Medrol and progesterone in oil.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Arielle)
My nurse and care coordinator were great communicators and worked really well as a team. I would always recieve a phone call and email with instructions.They would also write and say in every email to feel free to contact them whenever I had questions. It made me feel comfortable in turning to them for anything.
Describe your experience with RMA of New York.
The clinic can appear overwhelming at first when looking at the amount of people waiting for monitoring. However, the wait time is very minimal and goes bye The staff are really nice and welcoming.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5