RMFC

Albuquerque
2211 Lomas Blvd NE
Albuquerque, NM 87106
(505) 272-2111
Las Cruces
4311 E Lohman Ave
Las Cruces, NM 88011
(575) 556-7600
On a scale from 0-10, how likely are you to recommend RMFC to a friend?
Strongly recommend: 100%10
1 assessment
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
635
1 assessment
10
Age
23
Treated
2013
Success with this Doc
No
Treatment
4 IUI
Diagnosis
PCOS
10
The clinic [RMFC] is clean, inviting, and comfortable. I was very nervous at first as I had to go alone to my first appointment but even the front staff made sure we were alright from the very beginning. I had to have a referral from my PCM as my husband was military and although it was confusing, the staff were awesome at helping me navigate with my insurance. When we got orders to Japan, his office wrote detailed records for me to take with me to my new doctor without a fuss.
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Age
23
Treated
2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 5 Docs
Treatment
4 IUI
Diagnosis
PCOS
10
Describe your experience with RMFC.
The clinic is clean, inviting, and comfortable. I was very nervous at first as I had to go alone to my first appointment but even the front staff made sure we were alright from the very beginning. I had to have a referral from my PCM as my husband was military and although it was confusing, the staff were awesome at helping me navigate with my insurance. When we got orders to Japan, his office wrote detailed records for me to take with me to my new doctor without a fuss. This was very helpful as the new doctor I would see was Japanese and he could easily understand my records. I wish we could have continued care here, I think without a doubt we would have had a baby by now but I guess the military had other plans for us.
During treatment, were you treated like a number or a human with Lee Caperton at RMFC?
The doctor was open and honest, and very detailed. He spoke to my husband and I with care rather than a doctor seeking money. He took his time and ordered multiple tests.
Describe your experience with the nursing staff.
After each visit with caperton, the nurse would sit with us explain some more stuff. One in particular admitted she too has PCOS and we talked about somethings she had done herself as far as diet and exercise.
How was your experience with Lee Caperton at RMFC?
Caperton was clear and honest but kind and detailed. He spent time with us explaining the process without rushing on to the next patient. I felt heard and that we were in good hands with a doctor who would do what he could for us.
What's one piece of advice would you give a prospective patient of Lee Caperton at RMFC?
Go in with questions, he will answer all of them.
Describe the protocols Lee Caperton used in your cycles at RMFC and their degree of success.
As this was our very first doctor, we did a number of tests before starting any treatments. He did them himself and explained the whole time what was going on and what it meant.
Describe the costs associated with your care under Lee Caperton at RMFC.
I cannot recall exact numbers but insurance covered almost all if not all of my testing costs.
10
Doctor
Lee Caperton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
RMFC
Albuquerque
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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