Saint Francis Women's Health & Fertility

Park Avenue
6005 Park Avenue, Suite 828B (O'Ryan Building)
Memphis, TN 38119
(901) 254-8180
On a scale from 0-10, how likely are you to recommend Saint Francis Women's Health & Fertility to a friend?
Don't recommend: 100%5
1 assessment
  • 0% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 100% Don't recommend (0-6)
Operations
Poorly operated
Operated well
6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
6
Average Doctor Score
1 doctor
1 assessment
5
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 Fertility Medications
Diagnosis
Anovulation, PCOS
5
The nurses/staff [Saint Francis Women's Health] were somewhat rude. At one point, I was asking questions on the phone and they were rushing me off. The front desk worker, Paige, was never rude. She wasn’t overly joyful, but she always answered my questions or left messages for Tina. Tina, the nurse who called with results, seemed very overworked and would sometimes only call if I called and left a message.... It is on the 8th floor of St. Francis hospital.
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Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 Fertility Medications
Diagnosis
Anovulation, PCOS
5
Describe your experience with Saint Francis Women's Health & Fertility.
It is on the 8th floor of St. Francis hospital. It is a nice office, just very tiny. The waiting room is small as well. There are about 4 exam rooms, an ultrasound room, his office, a bathroom, and a lab.
During treatment, were you treated like a number or a human with Michael Podraza at Saint Francis Women's Health & Fertility?
I felt like I was a cookie cutter approach. I think they are too overloaded. My prescriptions did NOT get called in on more than one occasion. I never got called when they said I would.
Describe your experience with the nursing staff.
The nurses/staff were somewhat rude. At one point, I was asking questions on the phone and they were rushing me off. The front desk worker, Paige, was never rude. She wasn’t overly joyful, but she always answered my questions or left messages for Tina. Tina, the nurse who called with results, seemed very overworked and would sometimes only call if I called and left a message. Towards the end it got better, but it seemed disorganized. She wouldn’t know what medicines I had already taken either.
What specific things went wrong at Saint Francis Women's Health & Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
How was your experience with Michael Podraza at Saint Francis Women's Health & Fertility?
Dr. Podraza is very knowledgeable at what he does. He is caring and explains things well. He does NOT read charts before he enters the room. Every time I went there, he would ask me what stage I was in or what my last test results showed. He always asked if we had done bloodwork or if we had talked about such and such. I went in for a consultation about surgery (which he recommended), and he had no idea why I was there or what steps we had already taken.
What's one piece of advice would you give a prospective patient of Michael Podraza at Saint Francis Women's Health & Fertility?
Be your own advocate. Call the office when you are supposed to hear results because they will not call you like they say. Ask questions and take notes so you remember what they say (because they won’t).
Describe the protocols Michael Podraza used in your cycles at Saint Francis Women's Health & Fertility and their degree of success.
I do not have any cycles at all. Dr. Podraza put me on thyroid medication, myo-inositol, and chromium piconilate. Dr. Podraza put me on 5 pills (taken all on same day) of letrozole. I did not ovulate or have a cycle after. He put me on 10 pills of letrozole (taken all on same day). I did not ovulate or have a cycle after. He then put me on 15 pills (all taken on same day) of letrozole. I did not ovulate or have a cycle after. He then decided I should have an ovarian wedge resection. I decided to seek a second opinion and stopped going there.
6
Doctor
Michael Podraza
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Saint Francis Women's Health & Fertility
Park Avenue
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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