Sanford Reproductive Medicine

Dr. Von Wald has a warm demeanor...She will answer any questions you may have about treatment plans or any concerns you have. I had an unsuccessful second embryo transfer. Dr. Von Wald called me with the news...[she]did not recommend more than two embryos transferred at a time...She explained options to try for a baby again and gave me her recommendations for the best course of treatment.

[nurse of Sanford Reproductive Medicine] She explained procedures and injections to my husband and me. She even marked where each injection should be placed...The whole IVF cycle with meds, ultrasounds, egg retrieval, and transfer was approximately $20000. The second transfer was approximately $5000...The billing side of things is probably the biggest weakness. They warn you that you have to pay a large amount before you do the procedure but we kept getting bills for things that should have been paid for already.

How was your experience with Tiffany Von Wald at Sanford Reproductive Medicine?

Dr. Von Wald has a warm demeanor. She is professional but not stuffy. She will answer any questions you may have about treatment plans or any concerns you have. I had an unsuccessful second embryo transfer. Dr. Von Wald called me with the news. She was kind, compassionate, and forthcoming. She explained options to try for a baby again and gave me her recommendations for the best course of treatment.

What's one piece of advice would you give a prospective patient of Tiffany Von Wald at Sanford Reproductive Medicine?

Make sure you ask questions if you have any. It’s so important to fully understand everything you’ll be going through. Dr. Von Wald is so knowledgeable and kind.

During treatment, were you treated like a number or a human with Tiffany Von Wald at Sanford Reproductive Medicine?

The doctor and staff always made sure both me and my husband understood the upcoming procedures. They were quick to respond to concerns I had. I never felt uneasy asking questions.

Describe the protocols Tiffany Von Wald used in your cycles at Sanford Reproductive Medicine and their degree of success.

I did Lupron and Gonal-F injections prior to my egg retrieval. I had regular lab work as well as ultrasounds. I had to have a hysteroscopy due to a polyp on my uterus before I could do my first embryo transfer so I wasn’t able to do a fresh embryo transfer. Leading up to the transfer I was prescribed estrogen patches and progesterone injections as well as a progesterone pills. These were to be continued to support pregnancy through the first trimester.

Describe your experience with your nurse at Sanford Reproductive Medicine. (Assigned nurse: Kati)

Kati is very knowledgeable. She explained procedures and injections to my husband and me. She even marked where each injection should be placed. She has always been very fast at responding to any electronic messages I send as well.

Describe your experience with Sanford Reproductive Medicine.

The front desk lady is so sweet and welcoming. The waiting area is very calming. The office itself is inside of the hospital I got a little lost the first time I visited. The billing side of things is probably the biggest weakness. They warn you that you have to pay a large amount before you do the procedure but we kept getting bills for things that should have been paid for already.

Describe the costs associated with your care under Tiffany Von Wald at Sanford Reproductive Medicine.

They wanted you to have a balance under $500 (I think). The whole IVF cycle with meds, ultrasounds, egg retrieval, and transfer was approximately $20000. The second transfer was approximately $5000.

Describe Tiffany Von Wald's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

My doctor did not recommend more than two embryos transferred at a time.

9

Doctor

Tiffany Von Wald

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2020, Unknown Success

10

9

Age 37

1 IVF

PCOS

European

Income $50K - $99K

Marketer or PR

1st of 2 Docs

2 IUI With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

they [Dr. Tiffany Von Wald] explained every part of the procedure, made sure you felt comfortable, explained the risks, and made sure you had a thorough understanding of what to expect...For my PCOS I was put on metFORMIN, Levothyroxine, and a few vitamins that I continue taking. I took Follistim 100mg and Menopur 1 vial for several days, I became overstimulated and had to travel to Sioux Falls, reduce the medication amount by 50%, and be monitored closely for the rest of the visits

They [Sanford Reproductive Medicine nurses] explained everything, were friendly, easy to talk to, and had an overall positive outlook. They were quick to respond to any message and made you feel welcome...The staff was amazing! The clinic, however, I have some notes. The billing system could use some work, it was hard to estimate how much you were actually going to spend as a lot of the estimates were incorrect. We get bills months after anything was completed, it's hard to tell what you are getting charged for. In the beginning, they didn't send it to insurance so that was frustrating.

How was your experience with Tiffany Von Wald at Sanford Reproductive Medicine?

Dr. Von Wald and her partner Dr. Hansen were great, they explained every part of the procedure, made sure you felt comfortable, explained the risks, and made sure you had a thorough understanding of what to expect. I was only able to go as far as the egg retrieval due to COVID-19, and so far I haven't experienced any negative aspects of these doctors up to this point.

What's one piece of advice would you give a prospective patient of Tiffany Von Wald at Sanford Reproductive Medicine?

Infertility is a hard road to travel, we all know that because we are experiencing it right now. This facility understands that, the doctors are compassionate and experienced.

During treatment, were you treated like a number or a human with Tiffany Von Wald at Sanford Reproductive Medicine?

Everyone at the Sanford clinic is beyond friendly, they know your name when you walk in the down even if you have never been there before. They are thorough with all their explanations and very quick to get back to you on any communication. The doctors, nurses, and office staff give you the impression that they really care about you and want a positive outcome just as much as you do.

Describe the protocols Tiffany Von Wald used in your cycles at Sanford Reproductive Medicine and their degree of success.

For my PCOS I was put on metFORMIN, Levothyroxine, and a few vitamins that I continue taking. I took Follistim 100mg and Menopur 1 vial for several days, I became overstimulated and had to travel to Sioux Falls, reduce the medication amount by 50%, and be monitored closely for the rest of the visits. The rationale was to make sure I didn't get Ovarian Hyperstimulation Syndrome

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

Amy and Katie were excellent! They explained everything, were friendly, easy to talk to, and had an overall positive outlook. They were quick to respond to any message and made you feel welcome

Describe your experience with Sanford Reproductive Medicine.

The staff was amazing! The clinic, however, I have some notes. The billing system could use some work, it was hard to estimate how much you were actually going to spend as a lot of the estimates were incorrect. We get bills months after anything was completed, it's hard to tell what you are getting charged for. In the beginning, they didn't send it to insurance so that was frustrating.

Describe the costs associated with your care under Tiffany Von Wald at Sanford Reproductive Medicine.

10,000

Describe Tiffany Von Wald's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

I wasn't given a lot of information as to what would be better after PGS testing, single or double, but that could also be because I haven't completed the transfer yet due to COVID19 delays.

10

Doctor

Tiffany Von Wald

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2020, Unknown Success

10

Age 33

1 IUI

Male Factor

Unexplained

European

Income $100K - $199K

Graphic Designer

2nd of 2 Docs

4 Fertility Medications With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

She [Dr. Von Wald] takes time with me and my husband, answers all our questions, is timely, shows compassion, and is extremely positive and hopeful. She is quick to respond to phone questions and never makes us feel like our questions are silly...My husbands semen analysis was pretty good, but had some room for improvement, so she recommended some vitamins he take...She looked me in the eyes, took time with me, explained and reexplained, and answered all my questions.

[The nurses at Sanford Reproductive Medicine are] So very kind, uplifting and positive!...We opted for the genetic testing for our demand analysis. When the results came in, we were informed via the automated app, instead of a nurse calling us... is clean, prompt, kind, positive, smiley and thorough. During your initial assessment, you’ll meet with doctor, genetic testing department, and the billing department. They lay out everything for you and answer every single questions.

How was your experience with Tiffany Von Wald at Sanford Reproductive Medicine?

She takes time with me and my husband, answers all our questions, is timely, shows compassion, and is extremely positive and hopeful. She is quick to respond to phone questions and never makes us feel like our questions are silly.

What's one piece of advice would you give a prospective patient of Tiffany Von Wald at Sanford Reproductive Medicine?

Your time with her is your time! Make sure you use it and get all your questions answered. She will stay and answer them all!

During treatment, were you treated like a number or a human with Tiffany Von Wald at Sanford Reproductive Medicine?

She looked me in the eyes, took time with me, explained and reexplained, and answered all my questions.

Describe the protocols Tiffany Von Wald used in your cycles at Sanford Reproductive Medicine and their degree of success.

My husbands semen analysis was pretty good, but had some room for improvement, so she recommended some vitamins he take. We started those immediately in February (and then COVID hit). In May for me, we did 5mg of letrozole for 5 days (cd3-7). On cd11, I came back for a follow up ultrasound and confirmed 3 mature follicles (16mm, 19mm and 22mm) and a uterine lining of 9.8mm. They then administered my HCG trigger shot. We came back the next day for insemination. They wanted >1 million motile sperm and we’re able to inject 16 million. I am now in my 2ww and am on a vaginal progesterone.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

So very kind, uplifting and positive!

Describe your experience with Sanford Reproductive Medicine.

Sanford clinic in Sioux Falls is clean, prompt, kind, positive, smiley and thorough. During your initial assessment, you’ll meet with doctor, genetic testing department, and the billing department. They lay out everything for you and answer every single questions.

What specific things went wrong at Sanford Reproductive Medicine?

Failed to call with results

Describe the specific things that went wrong at Sanford Reproductive Medicine.

We opted for the genetic testing for our demand analysis. When the results came in, we were informed via the automated app, instead of a nurse calling us.

10

Doctor

Tiffany Von Wald

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019, Unknown Success

10

Age 31

2 Fertility Medications

Endometriosis

European

Income $0 - $49K

Marketer or PR

1st of 3 Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

He [Dr. Steffen Christensen] was straight forward, helpful and made me feel like my concerns were heard and met. He made sure that we got more information on my endometriosis and what further issues I might have from that...definitely felt like we had hope of conceiving...Trigger shot of Ovidrel and then timed intercourse. They believe that doing this will result in pregnancy and don't want to be too aggressive because I do have one working side.

[The nurses at Sanford Reproductive Medicine are] Wonderful, responsive and full of compassion. Also willing to answer the most mundane questions one could possibly come up with, and I definitely did...I see a remote clinic in Thief River Falls, MN for 90% of my treatments, diagnostics etc. which can be difficult because I'm around babies and pregnant women all the time. But their team is great with Telemed and have me in within a few minutes and out the door back to work in a great time frame. Living in a rural area having the remote clinic has been a life saver for travel time.

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

He was straight forward, helpful and made me feel like my concerns were heard and met. He made sure that we got more information on my endometriosis and what further issues I might have from that. That we were in good hands, and definitely felt like we had hope of conceiving.

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Be prepared to see everyone on the fertility team, but know that they all care and are really thoughtful when it comes to treatments/procedures and everything. Also that their entire team is dedicated to you, and great at responding!

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

I am under Christensen, but I have seen every member of their fertility team and have been impressed with their compassion and helpfulness.

Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.

I have one tube and an ovary on the missing tube side that likes to produce eggs more than the side that's completely healthy and working. We went with Femara/Letrozole 5mg for 5 days on CD5-CD10 to get follicles growing, checking their growth on CD10-CD14 depending on when my cycle falls. Trigger shot of Ovidrel and then timed intercourse. They believe that doing this will result in pregnancy and don't want to be too aggressive because I do have one working side.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

Wonderful, responsive and full of compassion. Also willing to answer the most mundane questions one could possibly come up with, and I definitely did.

Describe your experience with Sanford Reproductive Medicine.

The Fargo clinic is truly a wonderful safe place. They don't allow children and that is really helpful knowing the sensitivity of the situation at hand. I see a remote clinic in Thief River Falls, MN for 90% of my treatments, diagnostics etc. which can be difficult because I'm around babies and pregnant women all the time. But their team is great with Telemed and have me in within a few minutes and out the door back to work in a great time frame. Living in a rural area having the remote clinic has been a life saver for travel time.

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019, Unknown Success

10

9

Age 32

1 IUI

1 IVF

Male Factor

European

Income $100K - $199K

Marketer or PR

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

She [Dr. Von Wald] was compassionate and patient. I would guess, like most doctors, she receives a lot of the same questions on a day to day basis but she was always willing to take the time to answer any and all of them. I never felt rushed out of the office and my husband and I were never overly stressed throughout the experience (so far)...She gave us expectations based on the history of the hospital and everything held true in terms of statistics. I was very impressed with how dialed in the numbers were. She was compassionate and patient.

They [staff at Sanford Reproductive Medicine] are very thorough and polite. We are treated in a very professional manner but also with compassion. That, in my mind, is a fine line to walk at times and they do a good job of it...Some had even been through the process themselves so they were able to give advice only someone who had been through the process could give. They were polite, efficient, gentle- overall exceptional...I do not have exact numbers in front of me but the IUI was about $5,000 and the IVF process is around $22,000 (depending on genetic testing- which we chose not to do)

How was your experience with Tiffany Von Wald at Sanford Reproductive Medicine?

Dr Von Wald is very thorough, practiced and specific. She gave us expectations based on the history of the hospital and everything held true in terms of statistics. I was very impressed with how dialed in the numbers were. She was compassionate and patient. I would guess, like most doctors, she receives a lot of the same questions on a day to day basis but she was always willing to take the time to answer any and all of them. I never felt rushed out of the office and my husband and I were never overly stressed throughout the experience (so far).

What's one piece of advice would you give a prospective patient of Tiffany Von Wald at Sanford Reproductive Medicine?

Come prepared and do some research beforehand. A lot of people have gone through these appointments and are very open about their experiences.

During treatment, were you treated like a number or a human with Tiffany Von Wald at Sanford Reproductive Medicine?

Dr Von Wald and the nurses do a wonderful job. They are very thorough and polite. We are treated in a very professional manner but also with compassion. That, in my mind, is a fine line to walk at times and they do a good job of it.

Describe the protocols Tiffany Von Wald used in your cycles at Sanford Reproductive Medicine and their degree of success.

Oofta- there are so many: We started with some medications for both my husband and myself. We tried IUI with no luck. We then decided to abandon the IUI option and moved to the IVF process. My husband treated a small tumor in his pituitary gland to help his motility (related to testosterone levels) with medication (sorry I do not remember the name of it). I was given lots of shots in order to produce eggs and then we did the retrieval and were able to freeze 2 eggs. We will be doing implantation next week (hopefully). I am happy to have a conversation as the treatment is A LOT to try and remember and type haha.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

They were fantastic. Some had even been through the process themselves so they were able to give advice only someone who had been through the process could give. They were polite, efficient, gentle- overall exceptional.

Describe your experience with Sanford Reproductive Medicine.

Knowledgable, efficient, and very professional. They are specialists and we never doubted the care we would get. However, it is extremely expensive at this location and we didn't have any other options. Our closest second option is Minneapolis and that is 4 hours away. ALMOST close enough to make it worth the time to save almost half the cost.

Describe the costs associated with your care under Tiffany Von Wald at Sanford Reproductive Medicine.

I do not have exact numbers in front of me but the IUI was about $5,000 and the IVF process is around $22,000 (depending on genetic testing- which we chose not to do)

Describe Tiffany Von Wald's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

My husband wanted to try both eggs (for twins) but we were discouraged from doing so. I think it was considered less safe for myself and the potential babies.

10

Doctor

Tiffany Von Wald

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2018, Unsuccessful

8

10

Age 30

Anovulation

Endometriosis

Male Factor

PCOS

Income $0 - $49K

1st of 2 Docs

11 Fertility Medications With Other Docs

Neutral

Strongly Recommends

Unsuccessful

Review of

She [Dr. Stephanie Dahl] is very quick to start treatment. Was very good about answering questions. We are dealing with male infertility as well as female and she set us up with a urologist she liked and we are now able to move forward with our treatments again. My only complaint is it can take a few days to hear back when you ask a question...We did a ton of lab work and uktrasound. Did a semin analysis on the first visit as well. Scheduled another HSG since it’s been over a year since my last one. Started with promethium to induce cycle, ultrasound cycle day 3, femara 5mg cd 4-8, Menopur 75iu days 9-12, folicules can day 13 and ovidril trigger if ready, timed intercourse or iui and progesterone suppositories in the two week wait.

Nursing staff [at Sanford Reproductive Medicine] is amazing and friendly. Always very helpful and try to get things done as fast as they can for you...They charge what I’ve seen a lot of places charge. Nothing outrageous but not the cheapest either...Very fast to get referrals and everything you need done to ease that stress on you. Takes a ew days to hear back with questions directly to doctors. Nursing staff is amazing. Doctor me are very knowledgeable and eager to help to achieve pregnancy in the least invasive/expensive way for you.

How was your experience with Stephanie Dahl at Sanford Reproductive Medicine?

She is very quick to start treatment. Was very good about answering questions. We are dealing with male infertility as well as female and she set us up with a urologist she liked and we are now able to move forward with our treatments again. My only complaint is it can take a few days to hear back when you ask a question. Other than that I love the clinic in Fargo.

What's one piece of advice would you give a prospective patient of Stephanie Dahl at Sanford Reproductive Medicine?

Go in with all the questions you have and don’t be afraid to ask. These doctors are here to help you and you should be comfortable to ask those difficult questions.

During treatment, were you treated like a number or a human with Stephanie Dahl at Sanford Reproductive Medicine?

Dr Dahl is very great about calling you personally to talk about any questions you have. They are also very quick to getting treatment started and working around your schedule.

Describe the protocols Stephanie Dahl used in your cycles at Sanford Reproductive Medicine and their degree of success.

We did a ton of lab work and uktrasound. Did a semin analysis on the first visit as well. Scheduled another HSG since it’s been over a year since my last one. Started with promethium to induce cycle, ultrasound cycle day 3, femara 5mg cd 4-8, Menopur 75iu days 9-12, folicules can day 13 and ovidril trigger if ready, timed intercourse or iui and progesterone suppositories in the two week wait.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

Nursing staff is amazing and friendly. Always very helpful and try to get things done as fast as they can for you.

Describe your experience with Sanford Reproductive Medicine.

Very fast to get referrals and everything you need done to ease that stress on you. Takes a ew days to hear back with questions directly to doctors. Nursing staff is amazing. Doctor me are very knowledgeable and eager to help to achieve pregnancy in the least invasive/expensive way for you.

Describe the costs associated with your care under Stephanie Dahl at Sanford Reproductive Medicine.

They charge what I’ve seen a lot of places charge. Nothing outrageous but not the cheapest either.

8

Doctor

Stephanie Dahl

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2018, Unknown Success

10

Age 30

Anovulation

Endometriosis

Male Factor

PCOS

European

Income $50K - $99K

3rd of 4 Docs

17 Fertility Medications With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Dr Christensen is very compassionate and caring. Listens to my concerns and answers all my questions. His goal is to get me a baby by the end of the year and is being aggresive with treatment. I like that! ... I have PCOS and most doctors I’ve seen is always scared because I have 30 antrial follicles on each ovary at baseline scan. But he isn’t scared to up my dosage just enough to eat a coupe more follicles to grow. We normally only get two good ones after 10 days of injections. He is hoping for 4 this cycle.

This clinic [Sanford Reproductive Medicine] is super clean and nice. They don’t allow children which is super understandable. So if you have any children arrange childcare ahead of time. Also everything you need is in that clinic. They do the SA right there and ultrasounds ect. ... She is always so helpful and prompt to get questions answered and forms needed for insurance done. ... Because we did timed intercourse I would pay for meds and my insurance covered scans and visits.

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

He is so kind and compassionate. He knows we have been trying almost two years since our loss and is getting more aggressive with treatment to give us the outcome we want. I have PCOS and most doctors I’ve seen is always scared because I have 30 antrial follicles on each ovary at baseline scan. But he isn’t scared to up my dosage just enough to eat a coupe more follicles to grow. We normally only get two good ones after 10 days of injections. He is hoping for 4 this cycle.

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Always be open and honest and don’t be scared to ask your questions.

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

Dr Christensen is very compassionate and caring. Listens to my concerns and answers all my questions. His goal is to get me a baby by the end of the year and is being aggresive with treatment. I like that!

Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.

We started it with femara days 3-7 and the menopur 75iu daily until eggs were ready. I always had two but never conceived. I then had laparoscopy and then started straight menopur cycles. Cycle one we started at 75 iu for one week and no growth, then 150 iu for 4 days. No growth. Then 225 iu for 4 days. I then had 9 12 mm follicles. My estrogen was super high and my body surged on its own. Cancelled cycle and afterfliw showed up a week later. Second cycle 150 iu for a week. 2 follicles at 16 mm. 150 iu two more days and then triggered with 2-21 mm. Timed intercourse day of trigger and the next two days. BFN. Cycle number 3. 225 iu mneopure cd 5-7. Then 150 iu cd 8-12. Have my scan the next day. He expects I’ll be ready to trigger cd 14. 🤞🏻

Describe your experience with your nurse at Sanford Reproductive Medicine. (Assigned nurse: Amy)

She is always so helpful and prompt to get questions answered and forms needed for insurance done.

Describe your experience with Sanford Reproductive Medicine.

This clinic is super clean and nice. They don’t allow children which is super understandable. So if you have any children arrange childcare ahead of time. Also everything you need is in that clinic. They do the SA right there and ultrasounds ect.

Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.

Because we did timed intercourse I would pay for meds and my insurance covered scans and visits.

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2018, Unknown Success

10

Age 35

Unexplained

Income $50K - $99K

1st of 6 Docs

6 IUI With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

I have been with Dr. Christensen for a couple months. I have been through infertility treatment for 5 years and having him as a Dr. Has been a blessing. I only wish I would have started with him sooner. He covers absolutely every detail and makes sure you understand moving forward. I would say the only downfall is he is long distance for me but telemedicine has made it very easy to still have that patient doctor relationship.

They [the nurses at Sanford Reproductive Med-Fargo] are wonderful. they use an app that allows me to correspond with them through emailing and they always respond within an hour or two to every question that I have. They are also available by phone and very compassionate and all friendly.... I have always been helped probably and with ease at the women's clinic at Sanford Medical Center. The only inconvenience is my ultrasound appointments and lab work are over at the hospital and then my telemed visits are at the clinic so it's a lot of back and forth between the two buildings on the days that I have appointments.

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

I have been with Dr. Christensen for a couple months. I have been through infertility treatment for 5 years and having him as a Dr. Has been a blessing. I only wish I would have started with him sooner. He covers absolutely every detail and makes sure you understand moving forward. I would say the only downfall is he is long distance for me but telemedicine has made it very easy to still have that patient doctor relationship.

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Make sure you write down all your questions, he is very good about answering everything.

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

His staff and himself are very quick to respond to any question and we're always available after hours if there was any problems.

Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.

I have only done one round of treatment with Dr. Christensen as I just switched to him. We meant in person at a consultation where we discussed everything we have done and any issues that had happened before. He explained all my options and gave his professional opinion on what he felt would be the best options for us. We decided to do an IUI cycle with injections, menopur, this would be our 6th but our first with him. During the process over that month. I had several questions and he always responded back in a timely manner and was very helpful. We had appointments every couple days, we would first do an ultrasound and then meet with Dr Christensen via telemed and then follow up with labs to check my estrogen and progesterone levels to make sure I did not hyper stimulate with the injections. I really appreciate it how thorough he was with every step and every appointment. I felt like things were missed in the past with our years of fertility treatment. when it became time for the actual IUI procedure we seen dr. Klemin at Sanford Women's Health Center. This is standard because Dr Christensen is 3 hours away from the town that we live in. We did have the choice to drive there and have the procedure done there but he recommended that the staff was very good at the clinic here and we had no reason to worry or feel the need to travel to him. A few days after the procedure we started progesterone and did the long two week wait and unfortunately I started my cycle. Of course we were disappointed but we knew this was a chance of this happening and we've experienced it five times prior to that. Dr Christensen and his staff were extremely supportive and compassionate with the cycle not working for us and have recommended IVF moving forward we are considering it it's just the initial expense that we have to save up for to be able to do this procedure. he went through every step of the process with us and made us feel very comfortable and if we do pursue this in the future we will be doing it with Dr Christensen.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

They are wonderful. they use an app that allows me to correspond with them through emailing and they always respond within an hour or two to every question that I have. They are also available by phone and very compassionate and all friendly.

Describe your experience with Sanford Reproductive Medicine.

I don't go directly to the clinic that Dr Christensen is at due to he is in Fargo but he works with the Sanford Clinic here in Bismarck North Dakota. I have always been helped probably and with ease at the women's clinic at Sanford Medical Center. The only inconvenience is my ultrasound appointments and lab work are over at the hospital and then my telemed visits are at the clinic so it's a lot of back and forth between the two buildings on the days that I have appointments.

Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.

His clinic excepts my health insurance so one my deductible is meant, I'm required to pay 20% of any appointments, procedures and medications.

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2013 - 2016, Successful

10

Age 36 - 39

1 IUI

1 IVF

European

Income $50K - $99K

1st of 3 Docs

Strongly Recommends

Successful

Review of

Dr Cain started out conservatively with my first IVF cycle. She noted that I always responded well to femara, so she was confident about getting enough good quality eggs without over stimulating....She recommended ICSI, as I was older and evidently older eggs can be difficult for the sperm to penetrate....Dr Cain was always professional and honest. She took the time to familiarize herself with my history at each visit. She was compassionate and encouraging. She talked to me on a level I could understand, never condescending. I felt comfortable and confident under her care.

The clinic [Sanford - Fargo] is very well organized. No matter who I talked to, they always seemed to know what was going on with me. Everyone is friendly and helpful...The costs were detailed early on in the process. I don't recall the specifics, but it was broken down by office visits, ultrasounds, lab work, retrieval, transfer, and extras like ICSI...The nurses always communicated with me very thoroughly. I never had to wait long for an answer to a question or a test result.

How was your experience with Kristen Cain at Sanford Reproductive Medicine?

Dr Cain was always professional and honest. She took the time to familiarize herself with my history at each visit. She was compassionate and encouraging. She talked to me on a level I could understand, never condescending. I felt comfortable and confident under her care.

What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?

Ask lots of questions. She will take the time to explain as many times as needed.

During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?

She always knew who I was, why I was there, what my history was

Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.

Dr Cain started out conservatively with my first IVF cycle. She noted that I always responded well to femara, so she was confident about getting enough good quality eggs without over stimulating. Bravelle + Menopur for follicle stimulation, then Ganirelix to prevent ovulation, and Novarel trigger. Menopur dosage was increased a little when my blood estrogen levels were low in the beginning. I used crinone for progesterone. She chose She recommended ICSI, as I was older and evidently older eggs can be difficult for the sperm to penetrate. She retrieved 9 eggs, all 9 fertilized. We transferred two on day 5, and froze 3. Both embryos implanted, but one was blighted ovum. I had a healthy single pregnancy and a full term live birth. Two years later, we did a frozen transfer. For that cycle, she altered the protocol a bit to accommodate my allergy to adhesive. Estrace: Oral, 2mg twice a day, increased to add vaginal estrogen, Progesterone: Crinone gel twice a day, then later added PIO. We transferred just one embryo, upon my request. Again, it was successful, though we terminated at 20 weeks due to severe anencephaly.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

The nurses always communicated with me very thoroughly. I never had to wait long for an answer to a question or a test result.

Describe your experience with Sanford Reproductive Medicine.

The clinic is very well organized. No matter who I talked to, they always seemed to know what was going on with me. Everyone is friendly and helpful.

Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.

The costs were detailed early on in the process. I don't recall the specifics, but it was broken down by office visits, ultrasounds, lab work, retrieval, transfer, and extras like ICSI. The total was about $15,000 not including medications.

Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

Dr Cain left it up to us to decide how many. She strongly recommended two both times.

10

Doctor

Kristen Cain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Keith Hansen Sanford Reproductive Medicine

2020, Unknown Success

10

Age 32

1 Fertility Medications

Male Factor

PCOS

3rd of 3 Docs

14 Fertility Medications With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Dr. Hansen was great at explaining everything with compassion in a way which you can understand and did a great job of outlining what would be involved in treatment and how each step worked. He was great at answering both my questions and my husbands also. He never let me feel like I was going to spend thousands of dollars on a "hope." He gave me insightful information that helped me feel more hopeful about my chance to conceive.

The clinic [Sanford Reproductive Medicine] is well organized and a caring friendly environment. Any questions you go in with will be answered to the best of their ability before you leave, so dont hesitate to ask! Everyone you come in to contact with greets you with a smile and makes you feel like a priority...New patient labs... $943 Ovarian function test $578 Assessment of fallopian tubes $2,891 Video visit $59 Seman Analysid $175 SCSA $320 Office visits $184 Ultrasounds $193 Estradiol labs $165 each Progesterone $124 each.

How was your experience with Keith Hansen at Sanford Reproductive Medicine?

Dr. Hansen was great at explaining everything with compassion in a way which you can understand and did a great job of outlining what would be involved in treatment and how each step worked. He was great at answering both my questions and my husbands also. He never let me feel like I was going to spend thousands of dollars on a "hope." He gave me insightful information that helped me feel more hopeful about my chance to conceive

What's one piece of advice would you give a prospective patient of Keith Hansen at Sanford Reproductive Medicine?

Doctor Hansen has many years of experience and he cares for his patience so listen to what he has to say and do your best to ask any questions you have because he will explain the answers well in a way you will understand.

During treatment, were you treated like a number or a human with Keith Hansen at Sanford Reproductive Medicine?

I never felt like a number during his care, but hope to be another one of his successful numbers!

Describe the protocols Keith Hansen used in your cycles at Sanford Reproductive Medicine and their degree of success.

At this time due to COVID-19 there are no treatments being done but Dr. HANSEN is great about helping us get everything we can do done during this time.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

The nursing staff is kind and caring and great at communicating your needs.

Describe your experience with Sanford Reproductive Medicine.

The clinic is well organized and a caring friendly environment. Any questions you go in with will be answered to the best of their ability before you leave, so dont hesitate to ask! Everyone you come in to contact with greets you with a smile and makes you feel like a priority.

Describe the costs associated with your care under Keith Hansen at Sanford Reproductive Medicine.

New patient labs... $943 Ovarian function test $578 Assessment of fallopian tubes $2,891 Video visit $59 Seman Analysid $175 SCSA $320 Office visits $184 Ultrasounds $193 Estradiol labs $165 each Progesterone $124 each

Describe Keith Hansen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

None

10

Doctor

Keith Hansen

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Keith Hansen Sanford Reproductive Medicine

2018, Successful

10

Age 25

Anovulation

PCOS

Unexplained

European

Income $50K - $99K

2nd of 3 Docs

1 IUI With Other Docs

Strongly Recommends

Successful

Review of

He [Dr. Christensen] is very knowledgeable and makes sure you fully understand everything planned. He treats patients like individuals, not just a number or diagnosis. ... He took the time to sit down and talk about everything! He made sure we knew what was planned and understood everything. He is great and assured us we were taken care of and in the right place! ...

The clinic is a great welcoming and cozy place. All doctors work together to help patients when needed. The only thing you need to know when coming here is you are in great hands with Sanford Fargo Reproductive Medicine. ... They do their best to code with diagnosis' that way insurance will cover medicines and procedures. They offer many payment options and plans available for IVF ...

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

He is very knowledgeable and makes sure you fully understand everything planned. He treats patients like individuals, not just a number or diagnosis. We fully recommend him and the Fargo Reproductive Medicine clinic.

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Don't be nervous, this is a good step to get answers and hopefully help you on your journey. He reminded us that everyones path is different and he really cares about all aspects of this, physically and emotionally.

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

He took the time to sit down and talk about everything! He made sure we knew what was planned and understood everything. He is great and assured us we were taken care of and in the right place!

Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.

Clomid to induce ovulation-didnt work well for us Femara to grow follicles-working so far! Ovidrel to trigger ovulation- He also makes sure you have monitoring done throughout your cycle to make sure everything is working correctly.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

They are great! Very helpful, and get orders and prior authorization done to help take some of the stress off of you.

Describe your experience with Sanford Reproductive Medicine.

The clinic is a great welcoming and cozy place. All doctors work together to help patients when needed. The only thing you need to know when coming here is you are in great hands with Sanford Fargo Reproductive Medicine.

Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.

They do their best to code with diagnosis' that way insurance will cover medicines and procedures. They offer many payment options and plans available for IVF

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2018, Successful

10

9

Age 42

Unexplained

European

Income $0 - $49K

Teacher

3rd of 3 Docs

1 IUI With Other Docs

Strongly Recommends

Successful

Review of

She [Dr. Dahl] gave me a lot of information and always seemed to know what questions I had before I asked them. ... I could tell she throughly reviewed my results and my history. She explained what the numbers for each test meant. She also would go through my options if my current cycle didn’t work. ... She said we would be as agressive with treatment as I felt I could handle. ... She was always positive and encouraging. ... She is thorough and is very knowledgeable about her field.

I think it is a strength that they [Sanford Reproductive Medicine] have a team of doctors working together on each patient. It helps to see other doctors and their varying perspectives. ... They [nurses] were always kind and worked hard to schedule my appointments and answer my questions. ... Every office visit or telemedicine visit cost around $200. Ultra sound $300. Medicine ranged from $100 to $600 a month. The IUI and sperm washing about $800 a month.

How was your experience with Stephanie Dahl at Sanford Reproductive Medicine?

I could tell she throughly reviewed my results and my history. She explained what the numbers for each test meant. She also would go through my options if my current cycle didn’t work. She was always positive and encouraging.

What's one piece of advice would you give a prospective patient of Stephanie Dahl at Sanford Reproductive Medicine?

She is thorough and is very knowledgeable about her field. I trust that she is doing everything she can to help me achieve my dreams!

During treatment, were you treated like a number or a human with Stephanie Dahl at Sanford Reproductive Medicine?

She gave me a lot of information and always seemed to know what questions I had before I asked them.

Describe the protocols Stephanie Dahl used in your cycles at Sanford Reproductive Medicine and their degree of success.

I started with just pills to grow follicles. My body was responding well but she wanted to lay down the facts about being aggressive because of my age. She said we would be as agressive with treatment as I felt I could handle. We are currently using injections and IUI. I fear we will not be able to afford the IVF stage if nothing else works.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

They were always kind and worked hard to schedule my appointments and answer my questions.

Describe your experience with Sanford Reproductive Medicine.

I think it is a strength that they have a team of doctors working together on each patient. It helps to see other doctors and their varying perspectives. The weakness is that some of the doctors had more expertise than the others and it is a disappointment when you are scheduled with the lesser doctor. One can’t help think this cycle might not work because of it.

Describe the costs associated with your care under Stephanie Dahl at Sanford Reproductive Medicine.

Every office visit or telemedicine visit cost around $200. Ultra sound $300. Medicine ranged from $100 to $600 a month. The IUI and sperm washing about $800 a month.

10

Doctor

Stephanie Dahl

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2017, Successful

10

Age 24 - 26

4 IUI

1 IVF

Male Factor

European

Income $50K - $99K

Teacher

1st of 3 Docs

11 Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Dr. Christensen came recommended to me and I recommended him to several friends. Since then, we all have children or children on the way....Dr. Christensen was a more open book doctor. He took what we wanted as patients and what he thought would work and went with it. I over stimulated on a high dose round, but it was our 4th iui round and he was hoping for more eggs. My body just responded differentlu that round.

They [Sanford Reproductive Medicine] offer an amazing facility. It is child free with a fireplace in the waiting room. They offer complimentary chocolates and keurig beverages. It is also very clean and private with a nice view to the east....Honestly, this clinic is so small that you dont spend too much time with the nurses but they remember you and are very compassionate.... Dr. Christensen does a great job of reassuring you as a patient. He is a very personable guy and doesn't talk above the patient.

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

Dr. Christensen came recommended to me and I recommended him to several friends. Since then, we all have children or children on the way. He is a remarkable doctor and his only downfall is his age. I hope he never retires from this profession.

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Be thorough with asking questions, he is always there to answer them and he listens to concerns. He told us what hr thought we should do, we wanted to start smaller and he was okay with that. Worked hard to get us medications at an affordable price. In the end, he knew best and his suggestion worked.

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

Dr. Christensen does a great job of reassuring you as a patient. He is a very personable guy and doesn't talk above the patient.

Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.

Dr. Christensen was a more open book doctor. He took what we wanted as patients and what he thought would work and went with it. I over stimulated on a high dose round, but it was our 4th iui round and he was hoping for more eggs. My body just responded differentlu that round.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

Honestly, this clinic is so small that you dont spend too much time with the nurses but they remember you and are very compassionate.

Describe your experience with Sanford Reproductive Medicine.

They offer an amazing facility. It is child free with a fireplace in the waiting room. They offer complimentary chocolates and keurig beverages. It is also very clean and private with a nice view to the east.

Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.

IuI was about $5000 a round. Ivf was closer to $20,000 for the full round with retrieval.

Describe Steffen Christensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

Again, he was very open to hearing our thoughts while providing knowledgable and thoughtful insight.

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Compassion

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2017, Successful

8

9

Age 29

1 IVF

Anovulation

PCOS

European

Income $100K - $199K

Doctor

Only Doc Seen

IUI With Other Docs

Neutral

Strongly Recommends

Successful

Review of

The first embryo transfer [with Dr. Kristen Cain] failed with a single embryo so we decided to implant 2 the second time...After discussing pros/cons it was up to us to make the final decision...This resulted in a singleton pregnancy that was successful...After discussing pros/cons it was up to us to make the final decision...was efficient but always had time to check in with me to see how I was doing and chat about normal life during appointments

The up front cost for the egg retrieval [at Sanford Reproductive Medicine] and first FET were just under 18k, the second FET was just under 6K. There was another couple grand with extra ultrasounds and bloodwork that ended up being needed...Everyone that was involved with any of my appointments were always compassionate...the clinic, staff and Dr. Cain went above and beyond to make that situation better as best as they could. This proved to me how much they really did care about how their patients were treated.

How was your experience with Kristen Cain at Sanford Reproductive Medicine?

Dr. Cain always made sure I understood what we were doing throughout the process and why we were doing it. I thought she took sufficient time with us but also was efficient. I didn't doubt her capabilities during the process.

What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?

Trust her knowledge.

During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?

Dr. Cain was efficient but always had time to check in with me to see how I was doing and chat about normal life during appointments.

Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.

I do not remember specifics but I know I was taking estrogen and injecting progesterone. The first embryo transfer failed with a single embryo so we decided to implant 2 the second time. This resulted in a singleton pregnancy that was successful.

Describe your experience with your nurse at Sanford Reproductive Medicine.

Everyone that was involved with any of my appointments were always compassionate.

Describe your experience with Sanford Reproductive Medicine.

We ended up in a very difficult position that is too personal to mention but the clinic, staff and Dr. Cain went above and beyond to make that situation better as best as they could. This proved to me how much they really did care about how their patients were treated.

Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.

The up front cost for the egg retrieval and first FET were just under 18k, the second FET was just under 6K. There was another couple grand with extra ultrasounds and bloodwork that ended up being needed.

Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

We discussed both a lot since our first transfer failed when using a single embryo. After discussing pros/cons it was up to us to make the final decision.

8

Doctor

Kristen Cain

Humanity

Communication

Frequency Seen

Compassion

Explained risks

9

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2017, Unsuccessful

10

Age 36 - 38

1 IVF

Diminished Ovarian Reserve

Tubal Blockage

Recurrent Pregnancy Loss

Income $50K - $99K

Nurse or HC Services

1st of 4 Docs

3 IUI With Other Docs

1 IVF With Other Docs

Donor Eggs With Other Docs

Strongly Recommends

Unsuccessful

Review of

Dr Christensen spends real quality time with his patients. He sees you after every ultrasound to go through the results and let’s you know any adjustments to your medications and care right away. He answers all questions thoroughly... I used Gonal-F, Menopur and Ganirelix throughout my IVF cycle. Doses were adjusted numerous times to try and help with the number of eggs being made

The strengths of the clinic [Sanford Reproductive Med] are great, kind, compassionate staff. The response time with questions is amazing! The nurses are very knowledgeable and the IVF coordinator is super compassionate...The biggest weakness of the clinic is cost....We paid $15,000 for one IVF cycle and another $5,000 for FET.... The nurses are super efficient! They are very compassionate and answer mychart messages almost instantly!

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

Dr Christensen spends real quality time with his patients. He sees you after every ultrasound to go through the results and let’s you know any adjustments to your medications and care right away. He answers all questions thoroughly

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Be expected to love your doctor! He is so kind, funny, and willing to do whatever he can to help you

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

Dr Christensen is very down to earth, kind, compassionate and does whatever he can to help get you pregnant

Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.

I used Gonal-F, Menopur and Ganirelix throughout my IVF cycle. Doses were adjusted numerous times to try and help with the number of eggs being made

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

The nurses are super efficient! They are very compassionate and answer mychart messages almost instantly! They also help with medications if you are running short. I was donated samples during my cycle and it was so helpful

Describe your experience with Sanford Reproductive Medicine.

The strengths of the clinic are great, kind, compassionate staff. The response time with questions is amazing! The nurses are very knowledgeable and the IVF coordinator is super compassionate. Doses of medications are adjusted throughout the IVF cycle to help yield the most amount of eggs. The biggest weakness of the clinic is cost. An IVF cycle is very expensive and we found not afford to do a second retrieval

Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.

We paid $15,000 for one IVF cycle and another $5,000 for FET. The costs were high

Describe Steffen Christensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

Doctors will leave it up to the patient to transfer 1 or 2 embryos

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2015, Successful

9

10

Age 33 - 34

2 IUI

1 IVF

Unexplained

European

Native American

Income $50K - $99K

2nd of 2 Docs

2 IUI With Other Docs

Strongly Recommends

Successful

Review of

I was able to have very detailed conversation with Dr. Christensen. He took in to account my science/health knowledge, and gave me very informative responses to any concerns I had. He was very warm and welcoming at all appointments. We would chat about various events occurring in my life which made me feel more comfortable talking to him as a provider... My IVF protocol involved the usage of 75 units Menopur and 225 units Bravelle. A few days prior to egg retrieval I also administered Ganirelex.

The nursing staff [at Sanford] was very competent in performing necessary procedures, were warm and welcoming, and very thoroughly involved in my treatment. Everyone knew me by name, and were very supportive throughout the entire process.... For the most part, I generally always saw my primary RE. However, due to scheduling conflicts I was also scheduled with the other two REs in the practice.

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

I was able to have very detailed conversation with Dr. Christensen. He took in to account my science/health knowledge, and gave me very informative responses to any concerns I had. He was very warm and welcoming at all appointments. We would chat about various events occurring in my life which made me feel more comfortable talking to him as a provider.

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Don't be afraid to ask questions if you have any. ART is a challenging process with many intricate details. If you don't understand an aspect of your treatment, simply ask for clarification.

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

He was very welcome to discussion about treatments. He evaluated any questions I had about my treatment, and gave a meaningful and thoughtful response.

Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.

My IVF protocol involved the usage of 75 units Menopur and 225 units Bravelle. A few days prior to egg retrieval I also administered Ganirelex.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

The nursing staff was very competent in performing necessary procedures, were warm and welcoming, and very thoroughly involved in my treatment. Everyone knew me by name, and were very supportive throughout the entire process.

Describe your experience with Sanford Reproductive Medicine.

For the most part, I generally always saw my primary RE. However, due to scheduling conflicts I was also scheduled with the other two REs in the practice.

Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.

I don't recall specifics of my costs. My insurance covered reproductive treatments which helped considerably with cost.

Describe Steffen Christensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

He suggested either eSET or a max of two embryos transfer for me. We were given both the risks and benefits of doing both procedures.

9

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2020, Consult

7

10

Age 29

1 IUI

PCOS

Unexplained

Income $0 - $49K

5th of 5 Docs

25 Fertility Medications With Other Docs

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

We have met with her [Dr. Tiffany Von Wald]once before as she did our IUI procedure and then had a consult with her for our 2nd try with fertility doctoring. Right away I felt she was ready to get down to business as I had already tried the meds and other procedures. She was willing to listen to our plan of action and agreed with our decision. She is very compassionate and determined to help us achieve pregnancy...

[Sanford Reproductive Medicine has] Friendly front desk staff who keeps our information private, ultrasound techs are professional and answers questions about findings , lab is quick to get me in and out. Overall a very nice place to help us achieve a pregnancy. Clean and well set up...IUI was around $700 Visits are $150-$200..

How was your experience with Tiffany Von Wald at Sanford Reproductive Medicine?

We have met with her once before as she did our IUI procedure and then had a consult with her for our 2nd try with fertility doctoring. Right away I felt she was ready to get down to business as I had already tried the meds and other procedures. She was willing to listen to our plan of action and agreed with our decision. She is very compassionate and determined to help us achieve pregnancy.

During treatment, were you treated like a number or a human with Tiffany Von Wald at Sanford Reproductive Medicine?

This was our 2nd time giving Sanford a try as we took a break and went to another facility and came back being treated as a human with focusing on me and my infertility issues.

Describe the protocols Tiffany Von Wald used in your cycles at Sanford Reproductive Medicine and their degree of success.

I went back on Myo-inositol and cinnamon as well as metformin. She gave suggestions for vitamins for my husband to try as well.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

Very sweet and friendly nursing staff. Always smiling and ready to listen. They are fast in responding to questions.

Describe your experience with Sanford Reproductive Medicine.

Friendly front desk staff who keeps our information private, ultrasound techs are professional and answers questions about findings , lab is quick to get me in and out. Overall a very nice place to help us achieve a pregnancy. Clean and well set up

Describe the costs associated with your care under Tiffany Von Wald at Sanford Reproductive Medicine.

IUI was around $700 Visits are $150-$200

7

Doctor

Tiffany Von Wald

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2017, Unsuccessful

10

Age 28 - 30

1 IUI

Male Factor

Recurrent Pregnancy Loss

Unexplained

Income $100K - $199K

Sales Representative

3rd of 3 Docs

2 IUI With Other Docs

Strongly Recommends

Unsuccessful

Review of

He [Dr. Steffen Christensen] is an amazing doctor! My experience as a patient there have yet to get my desired results but we are not done yet! Look forward to working with them again in the near future! He was always very informative and understanding of feelings. I always enjoyed seeing him, great personality and humor to go with it! Very smart and always made myself and my husband feel good about what we are doing!

This clinic [Sanford Reproductive Medicine] is absolutely amazing, from the office people, to the nursing staff, radiology staff...and to the Doctors. Their compassion for what they do shows in every aspect of everything they do!... Always had amazing experience with the nursing staff. You eventually get to know them by name and they do the same for you! Never had 1 issue. Great team at that clinic!

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

He is an amazing doctor! My experience as a patient there have yet to get my desired results but we are not done yet! Look forward to working with them again in the near future! He was always very informative and understanding of feelings. I always enjoyed seeing him, great personality and humor to go with it! Very smart and always made myself and my husband feel good about what we are doing!

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Listen to him!

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

He has amazing bedside manner, very informative, great personality, very informative and to the point.

Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.

We tried a few different types of medication.. Ending with the best dose of Femara 10mg for days, with a follow up trigger shot...Over our journey we have had 3 unsuccessful IUI treatments.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

Always had amazing experience with the nursing staff. You eventually get to know them by name and they do the same for you! Never had 1 issue. Great team at that clinic!

Describe your experience with Sanford Reproductive Medicine.

This clinic is absolutely amazing, from the office people, to the nursing staff, radiology staff...and to the Doctors. Their compassion for what they do shows in every aspect of everything they do!

Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.

The costs have been what I expected, my insurance does not cover any kind of treatment

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016, Successful

10

Age 33

1 IUI

Anovulation

European

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Successful

Review of

He [Dr. Steffen Christensen] is Friendly and knowledgeable and am very happy that I got twins on my first try. Just saw him in person once and over video conference twice. It was great since we live 4 hours away so it was great to do the video conference.... On day 2 I had an ultrasound then on day 3 of my period I started a drug called letrozole for 5 days. Then I had an ultrasound 2 weeks later then I took a shot of ovidrel and then I had an IUI and 2 weeks later I was pregnant from a home test then got it confirmed at a local clinic.

Very nice interior in the office [Sanford Reproductive Med]. I wish I went to them first instead of going through the ob doctor in grand forks and doing all sort of tests to check on our fertility. They are the only clinic that handles reproductive health in North Dakota and being the only one they are still really good at getting you in... They were quick to setup my appointments and a nurse practitioner did the iui.

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

He is Friendly and knowledgeable and am very happy that I got twins on my first try. Just saw him in person once and over video conference twice. It was great since we live 4 hours away so it was great to do the video conference.

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Understand what your insurance covers and does not cover is very helpful to know since you do get a lot of bills.

Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.

On day 2 I had an ultrasound then on day 3 of my period I started a drug called letrozole for 5 days. Then I had an ultrasound 2 weeks later then I took a shot of ovidrel and then I had an IUI and 2 weeks later I was pregnant from a home test then got it confirmed at a local clinic.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

They were quick to setup my appointments and a nurse practitioner did the iui.

Describe your experience with Sanford Reproductive Medicine.

Very nice interior in the office. I wish I went to them first instead of going through the ob doctor in grand forks and doing all sort of tests to check on our fertility. They are the only clinic that handles reproductive health in North Dakota and being the only one they are still really good at getting you in.

Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.

$2500

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2013 - 2018, Unknown Success

10

Age 29 - 34

PCOS

Unexplained

European

Income $100K - $199K

2nd of 2 Docs

4 IUI With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

[Dr. Steffen Christensen is] Kind, compassionate. He didn't care that you may be a little above your bmi. He spends time with you. Fully explains processes. Makes you feel hope again which is extremely important during this difficult time in your life. He travels 3 hours to my town and doesn't make you feel like a burden.... Caring, compassionate. Exceptional people.

[Sanford Fertility and Reproductive Medicine is] Clean and inviting. They request that children not come to appointments out of respect to other patients. That says a lot to me about how much they care for their patients. They greet you with a smile. The one thing I don't like is the clinic is located next to a busier street so you have little privacy when walking into the building.... Caring, compassionate. Exceptional people.

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

Kind, compassionate. He didn't care that you may be a little above your bmi. He spends time with you. Fully explains processes. Makes you feel hope again which is extremely important during this difficult time in your life. He travels 3 hours to my town and doesn't make you feel like a burden.

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Be open. Don't hold back with your questions and concerns.

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

Answered questions. Seems genuine

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

Caring, compassionate. Exceptional people.

Describe your experience with Sanford Reproductive Medicine.

Clean and inviting. They request that children not come to appointments out of respect to other patients. That says a lot to me about how much they care for their patients. They greet you with a smile. The one thing I don't like is the clinic is located next to a busier street so you have little privacy when walking into the building.

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2017, Unsuccessful

10

Age 26 - 29

1 IVF

Anovulation

PCOS

Poor Egg Quality

European

Income $50K - $99K

2nd of 3 Docs

3 IUI With Other Docs

Strongly Recommends

Unsuccessful

Review of

Dr. Christensen always made me feel comfortable is what were very uncomfortable situations. He is kind, caring, and endearing. I always felt calm seeing him. He made sure we understood what was going on and what we could expect. He shared things with us in a very straight forward manner while still being compassionate. Dr. C. was also my parents doctor back in the day. They loved him then just as my husband and I adore him now.

I can't say enough good things about the nursing staff at Sanford Repro. Kind, caring, real, down-to-earth, funny, compassionate.... The staff knew my name and always seemed genuinely excited to see me.... The only thing I would have liked to see done differently is a clearer guideline of when the different fees were due.

How was your experience with Steffen Christensen at Sanford Reproductive Medicine?

Dr. Christensen always made me feel comfortable is what were very uncomfortable situations. He is kind, caring, and endearing. I always felt calm seeing him. He made sure we understood what was going on and what we could expect. He shared things with us in a very straight forward manner while still being compassionate. Dr. C. was also my parents doctor back in the day. They loved him then just as my husband and I adore him now.

What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?

Relax. He will take care of you.

During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?

The staff knew my name and always seemed genuinely excited to see me.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

I can't say enough good things about the nursing staff at Sanford Repro. Kind, caring, real, down-to-earth, funny, compassionate.

Describe your experience with Sanford Reproductive Medicine.

The only thing I would have liked to see done differently is a clearer guideline of when the different fees were due.

10

Doctor

Steffen Christensen

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014, Successful

10

Age 40

1 IVF

Diminished Ovarian Reserve

Tubal Blockage

Income $100K - $199K

1st of 2 Docs

Strongly Recommends

Successful

Review of

She [Dr. Stephanie Dahl] was amazing very understanding. Listened to my thoughts explained the whole process step by step. Would return my calls right away. Made me feel comfortable. Explained the risks told me the good and the bad of everything. She was very forthright with me and my husband...She treated me like a person. Spoke to me and made sure i understood the whole process.

The clinic [Sanford Reproductive Med] was very nice and very clean. The atmosphere was very quiet and relaxed. All the staff were helpful and kind. They really make you feel welcome. It was easy to find. I have no negative thoughts or feelings about the clinic. I got my daughter because of this place!!!... She [Dr. Stephanie Dahl] was amazing very understanding. Listened to my thoughts explained the whole process step by step. Would return my calls right away. Made me feel comfortable. Explained the risks told me the good and the bad of everything. She was very forthright with me and my husband

How was your experience with Stephanie Dahl at Sanford Reproductive Medicine?

She was amazing very understanding. Listened to my thoughts explained the whole process step by step. Would return my calls right away. Made me feel comfortable. Explained the risks told me the good and the bad of everything. She was very forthright with me and my husband.

What's one piece of advice would you give a prospective patient of Stephanie Dahl at Sanford Reproductive Medicine?

Be open ask the tough questions

During treatment, were you treated like a number or a human with Stephanie Dahl at Sanford Reproductive Medicine?

She treated me like a person. Spoke to me and made sure i understood the whole process.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

Very helpful and caring

Describe your experience with Sanford Reproductive Medicine.

The clinic was very nice and very clean. The atmosphere was very quiet and relaxed. All the staff were helpful and kind. They really make you feel welcome. It was easy to find. I have no negative thoughts or feelings about the clinic. I got my daughter because of this place!!!

Describe the costs associated with your care under Stephanie Dahl at Sanford Reproductive Medicine.

We spent 3500.

10

Doctor

Stephanie Dahl

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019 - 2020, Unknown Success

10

Age 37 - 38

Unexplained

European

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Dr Von Wald was considerate and caring at my initial visit for testing and workup...She was hopeful in iui working as we had no visible issues for not conceiving, very accommodating to my husband's travel work schedule, explained different things we could try. Vitamins, antioxidants, etc...took her time to go over all testing and possible procedures, didn't feel rushed, made it personal and felt cared about.

The nurses [at Sanford Reproductive Medicine] seemed great from the little I have been at the clinic. Very quick to respond via app or phone with answers...Only frustration was trying to figure out insurance,, I had trouble getting answers, but the financial advisor with the clinic was able to get answers and help a ton...very accommodating to my husband's travel work schedule, explained different things we could try. Vitamins, antioxidants, etc.

How was your experience with Tiffany Von Wald at Sanford Reproductive Medicine?

Dr Von Wald was considerate and caring at my initial visit for testing and workup. We didn't get to go further into iui, etc as covid happened and halted all elective procedures. She was hopeful in iui working as we had no visible issues for not conceiving, very accommodating to my husband's travel work schedule, explained different things we could try. Vitamins, antioxidants, etc.

What's one piece of advice would you give a prospective patient of Tiffany Von Wald at Sanford Reproductive Medicine?

Have something to take notes as alot of info and hard to remember everything. Have questions written too as I was anxious and can't always remember what I wanted to ask. She is very kind and takes the time to answer questions!

During treatment, were you treated like a number or a human with Tiffany Von Wald at Sanford Reproductive Medicine?

The Dr took her time to go over all testing and possible procedures, didn't feel rushed, made it personal and felt cared about.

Describe the protocols Tiffany Von Wald used in your cycles at Sanford Reproductive Medicine and their degree of success.

I was only able to get testing done before covid happened, she did all the typical tests, blood work, ultrasound, was going to do hsg test but have to wait. Was going to do iui with meds to induce ovulation. Still planning on this after covid calms down and can resume elective procedures.

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

The nurses seemed great from the little I have been at the clinic. Very quick to respond via app or phone with answers.

Describe your experience with Sanford Reproductive Medicine.

The clinic is great, only went once as unable to continue procedures at this time due to covid. Take notes, ask questions. Only frustration was trying to figure out insurance,, I had trouble getting answers, but the financial advisor with the clinic was able to get answers and help a ton.

Describe the costs associated with your care under Tiffany Von Wald at Sanford Reproductive Medicine.

We have really good insurance so specialist copay was $40, all the testing and blood work ran about $400, plus $300 for husband. We were told iui would be covered by insurance after deductable was met.

10

Doctor

Tiffany Von Wald

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

10

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2019, Unknown Success

8

9

Age 29

6 IUI

Recurrent Pregnancy Loss

Income $100K - $199K

Only Doc Seen

IVF With Other Docs

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

[Dr. Kristen Cain's] recommendation was a single embryo because research doesn’t show that implanting two or more has high chances of pregnancy...was always great and we felt she cared about our case...She was understanding yet explained everything in full and was very open about everything. She gave us the information we needed to make the proper decisions. When she decided to transition to a new clinic she informed us promptly and served us until she left

The costs vary [at Sanford Reproductive Medicine]. Our ivf procedure we were quoted about 14800 plus medications...Appointment availability has been great. They ensured I had a private area when we found out we were having a miscarriage and provided us with all the information. I think options for additional funding would be beneficial and providing options for grants or additional payment plans...Most nursing staff was great!...

How was your experience with Kristen Cain at Sanford Reproductive Medicine?

Dr Cain was great. She was understanding yet explained everything in full and was very open about everything. She gave us the information we needed to make the proper decisions. When she decided to transition to a new clinic she informed us promptly and served us until she left

What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?

She is a good doctor

During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?

Dr. Cain was always great and we felt she cared about our case

Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.

Dr. Cain made recommendations appropriately and explained procedures before we had to make a decision and ensure we understood what we were choosing

Describe your experience with the nursing staff at Sanford Reproductive Medicine.

Most nursing staff was great!

Describe your experience with Sanford Reproductive Medicine.

Appointment availability has been great. They ensured I had a private area when we found out we were having a miscarriage and provided us with all the information. I think options for additional funding would be beneficial and providing options for grants or additional payment plans.

Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.

The costs vary. Our ivf procedure we were quoted about 14800 plus medications

Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.

Her recommendation was a single embryo because research doesn’t show that implanting two or more has high chances of pregnancy

8

Doctor

Kristen Cain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2018 - 2019, Unknown Success

8

9

Age 29 - 30

1 Fertility Medications

Anovulation

PCOS

Unexplained

European

Income $50K - $99K

Only Doc Seen

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Dr. Cain is willing to listen and work with you. She listened when we explained what we wanted and she was willing to work with us to get the desired result. She is very blunt but caring at the same time. She will tell you how it is but in a professional way. It is still too early in the process to determine if she is successful, but she has been nice to work with so far.

This seems to be a very organized clinic [Sanford Reproductive Medicine]. They are very busy as they are one of the only ones in the state. Everyone is extremely nice and professional. The staff is very easy to work with considering the reason you are in the clinic for a very personal reason. ... The cost is expensive regardless what you are there for. Insurance usually does not cover much if anything.

How was your experience with Kristen Cain at Sanford Reproductive Medicine?

Dr. Cain is willing to listen and work with you. She listened when we explained what we wanted and she was willing to work with us to get the desired result. She is very blunt but caring at the same time. She will tell you how it is but in a professional way. It is still too early in the process to determine if she is successful, but she has been nice to work with so far.

What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?

Tell Dr. Cain everything you want out of the visit and do not hold back. She is very detailed-oriented.

Describe your experience with Sanford Reproductive Medicine.

This seems to be a very organized clinic. They are very busy as they are one of the only ones in the state. Everyone is extremely nice and professional. The staff is very easy to work with considering the reason you are in the clinic for a very personal reason.

Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.

The cost is expensive regardless what you are there for. Insurance usually does not cover much if anything.

8

Doctor

Kristen Cain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Sanford Reproductive Medicine

Fargo

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of