Sanford Reproductive Medicine

1 doctors work here

Rated 8.2
Strongly recommend: 59%Neutral: 21%Don't recommend: 20%8.2
59% strongly recommend
48 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
313
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Fargo
1111 Harwood Drive South
Fargo, ND 58104
(701) 234-2700

48 patient reviews

2018, Successful
10
9
Age 42
1 IUI
Unexplained
European
Income $0 - $49K
Teacher
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Dahl] gave me a lot of information and always seemed to know what questions I had before I asked them. ... I could tell she throughly reviewed my results and my history. She explained what the numbers for each test meant. She also would go through my options if my current cycle didn’t work. ... She said we would be as agressive with treatment as I felt I could handle. ... She was always positive and encouraging. ... She is thorough and is very knowledgeable about her field.
I think it is a strength that they [Sanford Reproductive Medicine] have a team of doctors working together on each patient. It helps to see other doctors and their varying perspectives. ... They [nurses] were always kind and worked hard to schedule my appointments and answer my questions. ... Every office visit or telemedicine visit cost around $200. Ultra sound $300. Medicine ranged from $100 to $600 a month. The IUI and sperm washing about $800 a month.
How was your experience with Stephanie Dahl at Sanford Reproductive Medicine?
I could tell she throughly reviewed my results and my history. She explained what the numbers for each test meant. She also would go through my options if my current cycle didn’t work. She was always positive and encouraging.
What's one piece of advice would you give a prospective patient of Stephanie Dahl at Sanford Reproductive Medicine?
She is thorough and is very knowledgeable about her field. I trust that she is doing everything she can to help me achieve my dreams!
During treatment, were you treated like a number or a human with Stephanie Dahl at Sanford Reproductive Medicine?
She gave me a lot of information and always seemed to know what questions I had before I asked them.
Describe the protocols Stephanie Dahl used in your cycles at Sanford Reproductive Medicine and their degree of success.
I started with just pills to grow follicles. My body was responding well but she wanted to lay down the facts about being aggressive because of my age. She said we would be as agressive with treatment as I felt I could handle. We are currently using injections and IUI. I fear we will not be able to afford the IVF stage if nothing else works.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
They were always kind and worked hard to schedule my appointments and answer my questions.
Describe your experience with Sanford Reproductive Medicine.
I think it is a strength that they have a team of doctors working together on each patient. It helps to see other doctors and their varying perspectives. The weakness is that some of the doctors had more expertise than the others and it is a disappointment when you are scheduled with the lesser doctor. One can’t help think this cycle might not work because of it.
Describe the costs associated with your care under Stephanie Dahl at Sanford Reproductive Medicine.
Every office visit or telemedicine visit cost around $200. Ultra sound $300. Medicine ranged from $100 to $600 a month. The IUI and sperm washing about $800 a month.
10
Doctor
Stephanie Dahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
3
2
Age 31
1 IUI
Male Factor
Unexplained
Other
Income $0 - $49K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She is a very kind person and you can tell that she cares. Dr cain exaplain how i will hit menopose early and there is no real reason as to why. She sat down at table with us and disussed all our options...I feel like she cares as a person. But we do not have any fertile coverage so I feel like they just set us aside a little bit...The clinic [Sanford] was nice and clean and had a nice homey feel. The staff was super nice and friendly. They are open to anwering questions and they call you back in a timely manner.
The clinic [Sanford] was nice and clean and had a nice homey feel. The staff was super nice and friendly. They are open to anwering questions and they call you back in a timely manner. For a weakness a downfall would ne that they do not work with any organizations that i know of to help patients get funding...Just some struggles with husbands prescriptions getting lots and not knowing where his meds went
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
She is a very kind person and you can tell that she cares. Dr cain exaplain how i will hit menopose early and there is no real reason as to why. She sat down at table with us and disussed all our options. The nurses have been very kind as well with asking question through mychart But if dont have the fertility coverage or lots of money you get lost in the bunch
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Be precentant and don't be afraid to ask questions
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
I feel like she cares as a person. But we do not have any fertile coverage so I feel like they just set us aside a little bit
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
They were empathic
Describe your experience with Sanford Reproductive Medicine.
The clinic was nice and clean and had a nice homey feel. The staff was super nice and friendly. They are open to anwering questions and they call you back in a timely manner. For a weakness a downfall would ne that they do not work with any organizations that i know of to help patients get funding.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
Everything was out of pocket
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sanford Reproductive Medicine.
Just some struggles with husbands prescriptions getting lots and not knowing where his meds went
3
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2018, Unknown Success
10
10
Age 29 - 34
4 IUI
PCOS
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Steffen Christensen is] Kind, compassionate. He didn't care that you may be a little above your bmi. He spends time with you. Fully explains processes. Makes you feel hope again which is extremely important during this difficult time in your life. He travels 3 hours to my town and doesn't make you feel like a burden.... Caring, compassionate. Exceptional people.
[Sanford Fertility and Reproductive Medicine is] Clean and inviting. They request that children not come to appointments out of respect to other patients. That says a lot to me about how much they care for their patients. They greet you with a smile. The one thing I don't like is the clinic is located next to a busier street so you have little privacy when walking into the building.... Caring, compassionate. Exceptional people.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
Kind, compassionate. He didn't care that you may be a little above your bmi. He spends time with you. Fully explains processes. Makes you feel hope again which is extremely important during this difficult time in your life. He travels 3 hours to my town and doesn't make you feel like a burden.
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Be open. Don't hold back with your questions and concerns.
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
Answered questions. Seems genuine
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
Caring, compassionate. Exceptional people.
Describe your experience with Sanford Reproductive Medicine.
Clean and inviting. They request that children not come to appointments out of respect to other patients. That says a lot to me about how much they care for their patients. They greet you with a smile. The one thing I don't like is the clinic is located next to a busier street so you have little privacy when walking into the building.
10
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
2
5
Age 28
6 Fertility Medications
Unexplained
Other
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
she [Dr. Kristen Cain] was very Blunt she told me I was overweight which I am about 5 to 10 pounds overweight she also mentioned to me that it was my fault the treatments weren't working because I wasn't fully understanding how to use the medication every time questions were asked I would felt scolded and this enabled me to switch doctors
The clinic [Sanford Repro Med] was very quick about getting you in on a timely manner they have a very nice and calming space it seems very private and was easily accessible for parking some weakness is may include lack of doctors lack of communication loss progress of treatments and last time spent answering questions... The nursing staff was much better than doctor Kane they would ask questions about how things are going and actually showed interests and compassion when cycles didn't work
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Doctor Kane seemed like she had a lot of knowledge however she was not willing to share that information with us when we asked questions we felt as if my questions were brushed to the side she made a lot of jokes about the money that she made and enjoying time in her hot tub after our appointment was over she also made recurrent jokes about we might alredy be pregnant even though my husband and I knew that we weren't during our appointments she was very Blunt she told me I was overweight which I am about 5 to 10 pounds overweight she also mentioned to me that it was my fault the treatments weren't working because I wasn't fully understanding how to use the medication every time questions were asked I would felt scolded and this enabled me to switch doctors
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
If you like sarcasm and you're out of very good place with your infertility journey Christine Caine is probably very knowledgeable if you already feel like you know a lot of information and you don't have many questions she may be a great doctor for you however if you like to ask questions about small details or if you don't understand why treatments are not working she is not one to give you explanations and to sit down with you and figure out or troubleshoot a different way to provide services and help you meet that end result of holding a precious baby in your arms
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
I felt like my questions were never accurately answered and I always felt rushed in-and-out of the clinic like there were so many other people that she needed to see I also was scolded on multiple occasions regarding asking questions about different medications
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
The protocol is very similar to many clinics in the US 1st she completed a medical history of both my husband and I followed by an HSG and semen analysis's from my husband labs were also taken for blood after all of this information was gathered we had a consultation to discuss the findings and our next steps we are diagnosed with unexplained infertility and our next steps are to begin medicated cycles with timed intercourse appointments were hauled from the 1st 1 to 3 days of your cycle and tell cycle days 9 through 12 where they could monitor the egg size and determine when to do the trigger shot and timed intercourse follow ups are performed after unsuccessful cycles And trouble shooting was completed through mostly questions of the patient
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nursing staff was much better than doctor Kane they would ask questions about how things are going and actually showed interests and compassion when cycles didn't work
Describe your experience with Sanford Reproductive Medicine.
The clinic was very quick about getting you in on a timely manner they have a very nice and calming space it seems very private and was easily accessible for parking some weakness is may include lack of doctors lack of communication loss progress of treatments and last time spent answering questions
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
Most of the medicated cycles were covered by my insurance minus a small co-pay I you I was about 3000 for the 1st time due to required additional labs and for ever yet other time was closer to $2500 IVF was upwards of $20000
What specific things went wrong at Sanford Reproductive Medicine?
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Sanford Reproductive Medicine.
On one occasion from switching from 1 doctor to another I felt as if my plan was not discussed I was pushed to do a for siege or that I wasn't comfortable with and when I shared that with the doctor they seemed very disappointed on another instance a doctor scolded me for a medication error
2
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2017, Unsuccessful
8
7
Age 32 - 37
3 IUI
Unexplained
European
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Steffen Christensen is very personable and makes you feel like he really cares about you. In 2012, I went through some treatments and they were unsuccessful. I know that he would adjust my treatments each month. It was very frustrating to continually have a negative test but Dr Christensen always keep it positive. We ended up pausing our treatments due to having insurance that didn't cover anything. One this that was very nice was that many time Dr C would give us free samples of some of the injectable medication.
the nursing staff [at Sanford Reproductive Medicine] was ok. I remember one of them telling me it was ok to drink at my sisters wedding that weekend when I had one of my IUI treatments. The last thing on my mind was to get drunk at my sisters wedding when all I was wanting was to have a baby. ... I started out with clomid but my lining was thin so I was switched to another med but I cant remember the name. My lining was still thin so we started injectable medication. Follistum and did this for 3 months. Everything seemed to be good but I didn't get pregnancy so we did the follistum with an IUI for 3 months and still no pregnancy. We decided to take a break and ended up getting pregnant on our own.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
Dr. Steffen Christensen is very personable and makes you feel like he really cares about you. In 2012, I went through some treatments and they were unsuccessful. I know that he would adjust my treatments each month. It was very frustrating to continually have a negative test but Dr Christensen always keep it positive. We ended up pausing our treatments due to having insurance that didn't cover anything. One this that was very nice was that many time Dr C would give us free samples of some of the injectable medication. This was very helpful to us at the time.
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
He is an awesome Dr and very personable. This is a stressful time and he helps to put you at ease.
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
he is so personable. Even though we didn't have success in 2012, I recently just met with him to restart some treatments
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
I started out with clomid but my lining was thin so I was switched to another med but I cant remember the name. My lining was still thin so we started injectable medication. Follistum and did this for 3 months. Everything seemed to be good but I didn't get pregnancy so we did the follistum with an IUI for 3 months and still no pregnancy. We decided to take a break and ended up getting pregnant on our own. We will be starting with the injectable medication again as soon as I start my cycle. We will not be doing the IUI as he doesn't think I have a problem getting pregnant. Had a miscarriage a year ago. He thinks it a quality of egg issue. I'm not ready to do IVF.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
the nursing staff was ok. I remember one of them telling me it was ok to drink at my sisters wedding that weekend when I had one of my IUI treatments. The last thing on my mind was to get drunk at my sisters wedding when all I was wanting was to have a baby. I could have done without that advice
Describe your experience with Sanford Reproductive Medicine.
very professional looking. makes you feel comfortable. they do ask that you not bring any children which is helpful for many
Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.
the main cost I remember was the injectable medications and the going to many ultrasounds per cycle. The IUI was also expensive and needed to be paid before the procedure
Describe Steffen Christensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
none
8
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unsuccessful
8
7
Age 28
6 Fertility Medications
Unexplained
Other
Income $100K - $199K
2nd of 2 Docs
Neutral
Neutral
Unsuccessful
Stephanie [Dr. Dahl] was the 1st doctor to really sit down with us and assess our situation in a way that we weren't even sure we were able to experience she explained a new medication and looked into our insurance helping us understand how this medication could help and that is covered by our insurance... Most treatment protocols were similar to my experience with another doctor at the same hospital at this point she just reviewed my medications last and discussed any changes that we are comfortable way she also identified some changes to our medical intervention and next steps if this was unsuccessful
The clinic [Sanford] is a nice atmosphere however there is still that shuffling of feeling like you're being rushed or not really take in full seriousness if you have questions sometimes they don't get answered quickly or effectively... Most medicated cycles were covered by my insurance as far as timed intercourse I you I was about 3000 for the 1st time due to additional labs and 2500 every time after IVF was 20000 and up
How was your experience with Stephanie Dahl at Sanford Reproductive Medicine?
Stephanie was the 1st doctor to really sit down with us and assess our situation in a way that we weren't even sure we were able to experience she explained a new medication and looked into our insurance helping us understand how this medication could help and that is covered by our insurance
What's one piece of advice would you give a prospective patient of Stephanie Dahl at Sanford Reproductive Medicine?
Doctor Dahl is very understanding and compassionate she is kind and easy to speak with I would highly recommend her
During treatment, were you treated like a number or a human with Stephanie Dahl at Sanford Reproductive Medicine?
Stephanie doll was much more caring and compassionate she spoke to my husband and I with general care and concern and seemed as if she wanted us to have a successful cycle
Describe the protocols Stephanie Dahl used in your cycles at Sanford Reproductive Medicine and their degree of success.
Most treatment protocols were similar to my experience with another doctor at the same hospital at this point she just reviewed my medications last and discussed any changes that we are comfortable way she also identified some changes to our medical intervention and next steps if this was unsuccessful
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nursing staff was kind quick and efficient they were able to answer questions via online systems fairly efficiently
Describe your experience with Sanford Reproductive Medicine.
The clinic is a nice atmosphere however there is still that shuffling of feeling like you're being rushed or not really take in full seriousness if you have questions sometimes they don't get answered quickly or effectively
Describe the costs associated with your care under Stephanie Dahl at Sanford Reproductive Medicine.
Most medicated cycles were covered by my insurance as far as timed intercourse I you I was about 3000 for the 1st time due to additional labs and 2500 every time after IVF was 20000 and up
What specific things went wrong at Sanford Reproductive Medicine?
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Sanford Reproductive Medicine.
My body began to show tolerance of some of the medications and some of the doctors were disagreeing on next steps which made planning my treatment hard
8
Doctor
Stephanie Dahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
10
10
Age 24 - 26
4 IUI
1 IVF
Male Factor
Other
European
Income $50K - $99K
Teacher
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Christensen came recommended to me and I recommended him to several friends. Since then, we all have children or children on the way....Dr. Christensen was a more open book doctor. He took what we wanted as patients and what he thought would work and went with it. I over stimulated on a high dose round, but it was our 4th iui round and he was hoping for more eggs. My body just responded differentlu that round.
They [Sanford Reproductive Medicine] offer an amazing facility. It is child free with a fireplace in the waiting room. They offer complimentary chocolates and keurig beverages. It is also very clean and private with a nice view to the east....Honestly, this clinic is so small that you dont spend too much time with the nurses but they remember you and are very compassionate.... Dr. Christensen does a great job of reassuring you as a patient. He is a very personable guy and doesn't talk above the patient.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
Dr. Christensen came recommended to me and I recommended him to several friends. Since then, we all have children or children on the way. He is a remarkable doctor and his only downfall is his age. I hope he never retires from this profession.
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Be thorough with asking questions, he is always there to answer them and he listens to concerns. He told us what hr thought we should do, we wanted to start smaller and he was okay with that. Worked hard to get us medications at an affordable price. In the end, he knew best and his suggestion worked.
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
Dr. Christensen does a great job of reassuring you as a patient. He is a very personable guy and doesn't talk above the patient.
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
Dr. Christensen was a more open book doctor. He took what we wanted as patients and what he thought would work and went with it. I over stimulated on a high dose round, but it was our 4th iui round and he was hoping for more eggs. My body just responded differentlu that round.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
Honestly, this clinic is so small that you dont spend too much time with the nurses but they remember you and are very compassionate.
Describe your experience with Sanford Reproductive Medicine.
They offer an amazing facility. It is child free with a fireplace in the waiting room. They offer complimentary chocolates and keurig beverages. It is also very clean and private with a nice view to the east.
Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.
IuI was about $5000 a round. Ivf was closer to $20,000 for the full round with retrieval.
Describe Steffen Christensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
Again, he was very open to hearing our thoughts while providing knowledgable and thoughtful insight.
10
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
8
9
Age 29
IUI
1 IVF
Anovulation
PCOS
European
Income $100K - $199K
Doctor
Only Doc Seen
Neutral
Strongly Recommends
Successful
The first embryo transfer [with Dr. Kristen Cain] failed with a single embryo so we decided to implant 2 the second time...After discussing pros/cons it was up to us to make the final decision...This resulted in a singleton pregnancy that was successful...After discussing pros/cons it was up to us to make the final decision...was efficient but always had time to check in with me to see how I was doing and chat about normal life during appointments
The up front cost for the egg retrieval [at Sanford Reproductive Medicine] and first FET were just under 18k, the second FET was just under 6K. There was another couple grand with extra ultrasounds and bloodwork that ended up being needed...Everyone that was involved with any of my appointments were always compassionate...the clinic, staff and Dr. Cain went above and beyond to make that situation better as best as they could. This proved to me how much they really did care about how their patients were treated.
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Dr. Cain always made sure I understood what we were doing throughout the process and why we were doing it. I thought she took sufficient time with us but also was efficient. I didn't doubt her capabilities during the process.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Trust her knowledge.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
Dr. Cain was efficient but always had time to check in with me to see how I was doing and chat about normal life during appointments.
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
I do not remember specifics but I know I was taking estrogen and injecting progesterone. The first embryo transfer failed with a single embryo so we decided to implant 2 the second time. This resulted in a singleton pregnancy that was successful.
Describe your experience with your nurse at Sanford Reproductive Medicine.
Everyone that was involved with any of my appointments were always compassionate.
Describe your experience with Sanford Reproductive Medicine.
We ended up in a very difficult position that is too personal to mention but the clinic, staff and Dr. Cain went above and beyond to make that situation better as best as they could. This proved to me how much they really did care about how their patients were treated.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
The up front cost for the egg retrieval and first FET were just under 18k, the second FET was just under 6K. There was another couple grand with extra ultrasounds and bloodwork that ended up being needed.
Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
We discussed both a lot since our first transfer failed when using a single embryo. After discussing pros/cons it was up to us to make the final decision.
8
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Compassion
Explained risks
9
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2017, Unsuccessful
10
10
Age 36 - 38
3 IUI
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Tubal Blockage
Recurrent Pregnancy Loss
Other
Income $50K - $99K
Nurse or HC Services
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Christensen spends real quality time with his patients. He sees you after every ultrasound to go through the results and let’s you know any adjustments to your medications and care right away. He answers all questions thoroughly... I used Gonal-F, Menopur and Ganirelix throughout my IVF cycle. Doses were adjusted numerous times to try and help with the number of eggs being made
The strengths of the clinic [Sanford Reproductive Med] are great, kind, compassionate staff. The response time with questions is amazing! The nurses are very knowledgeable and the IVF coordinator is super compassionate...The biggest weakness of the clinic is cost....We paid $15,000 for one IVF cycle and another $5,000 for FET.... The nurses are super efficient! They are very compassionate and answer mychart messages almost instantly!
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
Dr Christensen spends real quality time with his patients. He sees you after every ultrasound to go through the results and let’s you know any adjustments to your medications and care right away. He answers all questions thoroughly
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Be expected to love your doctor! He is so kind, funny, and willing to do whatever he can to help you
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
Dr Christensen is very down to earth, kind, compassionate and does whatever he can to help get you pregnant
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
I used Gonal-F, Menopur and Ganirelix throughout my IVF cycle. Doses were adjusted numerous times to try and help with the number of eggs being made
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nurses are super efficient! They are very compassionate and answer mychart messages almost instantly! They also help with medications if you are running short. I was donated samples during my cycle and it was so helpful
Describe your experience with Sanford Reproductive Medicine.
The strengths of the clinic are great, kind, compassionate staff. The response time with questions is amazing! The nurses are very knowledgeable and the IVF coordinator is super compassionate. Doses of medications are adjusted throughout the IVF cycle to help yield the most amount of eggs. The biggest weakness of the clinic is cost. An IVF cycle is very expensive and we found not afford to do a second retrieval
Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.
We paid $15,000 for one IVF cycle and another $5,000 for FET. The costs were high
Describe Steffen Christensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
Doctors will leave it up to the patient to transfer 1 or 2 embryos
10
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2017, Successful
7
8
Age 29 - 35
6 Fertility Medications
PCOS
European
Income $50K - $99K
Teacher
2nd of 3 Docs
Neutral
Neutral
Successful
Dr. Christensen has a kind of quirky personality. He tends to give you all the information, and yet is still able to be lighthearted with you...He was willing to discuss treatment with me at length, and answer all questions. His office also responded quickly to email questions... The only thing he ever did that bothered me was an offhand remark about having two kids in one bedroom when we were first trying for our second baby. But other than that, he was a really great guy.
They [the nurses at Sanford Reproductive Medicine] are knowledgeable, kind, and answered any questions I had...Everyone working at the clinic had great empathy. They are kind, compassionate and excited for you when you do conceive. I was always very comfortable with everyone working there, from the front desk, to the ultrasound tech, to the nurses and the doctors.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
Dr. Christensen has a kind of quirky personality. He tends to give you all the information, and yet is still able to be lighthearted with you. The only thing he ever did that bothered me was an offhand remark about having two kids in one bedroom when we were first trying for our second baby. But other than that, he was a really great guy.
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
He was willing to discuss treatment with me at length, and answer all questions. His office also responded quickly to email questions.
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
With our first child we use Clomid and a trigger shot and was pregnant with the first cycle. With our second child we did Clomid for 3 months, my body didn't respond to it. So he switched me to Femara and the trigger shot. We got pregnant on our fourth cycle, which was the first with Femara. For third baby we tried Femara, my body didn't respond and so he gave me a second round of Femara within that cycle. My body ended up ovulating on its own, but having sensed that my husband and I were together and it resulted in a pregnancy.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
They are knowledgeable, kind, and answered any questions I had.
Describe your experience with Sanford Reproductive Medicine.
Everyone working at the clinic had great empathy. They are kind, compassionate and excited for you when you do conceive. I was always very comfortable with everyone working there, from the front desk, to the ultrasound tech, to the nurses and the doctors.
7
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
10
10
Age 28 - 30
3 IUI
Male Factor
Recurrent Pregnancy Loss
Unexplained
Other
Income $100K - $199K
Sales Representative
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Steffen Christensen] is an amazing doctor! My experience as a patient there have yet to get my desired results but we are not done yet! Look forward to working with them again in the near future! He was always very informative and understanding of feelings. I always enjoyed seeing him, great personality and humor to go with it! Very smart and always made myself and my husband feel good about what we are doing!
This clinic [Sanford Reproductive Medicine] is absolutely amazing, from the office people, to the nursing staff, radiology staff...and to the Doctors. Their compassion for what they do shows in every aspect of everything they do!... Always had amazing experience with the nursing staff. You eventually get to know them by name and they do the same for you! Never had 1 issue. Great team at that clinic!
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
He is an amazing doctor! My experience as a patient there have yet to get my desired results but we are not done yet! Look forward to working with them again in the near future! He was always very informative and understanding of feelings. I always enjoyed seeing him, great personality and humor to go with it! Very smart and always made myself and my husband feel good about what we are doing!
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Listen to him!
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
He has amazing bedside manner, very informative, great personality, very informative and to the point.
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
We tried a few different types of medication.. Ending with the best dose of Femara 10mg for days, with a follow up trigger shot...Over our journey we have had 3 unsuccessful IUI treatments.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
Always had amazing experience with the nursing staff. You eventually get to know them by name and they do the same for you! Never had 1 issue. Great team at that clinic!
Describe your experience with Sanford Reproductive Medicine.
This clinic is absolutely amazing, from the office people, to the nursing staff, radiology staff...and to the Doctors. Their compassion for what they do shows in every aspect of everything they do!
Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.
The costs have been what I expected, my insurance does not cover any kind of treatment
10
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
9
6
Age 33 - 35
4 IUI
Male Factor
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
Strongly Recommends
Doesn't Recommend
Unsuccessful
I loved Dr. Dahl. She is very patient and compassionate. She is very through in the care provided and explains everything! She is good to email or call you back if you have any questions or concerns too!...Clomid and an injectable to make me ovulate bc I think I ovulate later than normal and IUI due to poor Morpology with my husband's sperm....Strength...They have a good team of doctors and nurses...Go to your appt with h an open mind.
[Sanford] Strength...They have a good team of doctors and nurses...Love them [nursing staff]!! All of them were great!!...Per IUI was $1500...Not so much in the office did I feel like this [treated like a human'] but the whole Sanford clinic as a whole I do. Especially when bills start coming in. I think they should wait to send out bills...I got a bill to pay the day my period came after my IUI...I loved Dr. Dahl. She is very patient and compassionate. She is very through in the care provided and explains everything! She is good to email or call you back if you have any questions or concerns too!
How was your experience with Stephanie Dahl at Sanford Reproductive Medicine?
I loved Dr. Dahl. She is very patient and compassionate. She is very through in the care provided and explains everything! She is good to email or call you back if you have any questions or concerns too!
What's one piece of advice would you give a prospective patient of Stephanie Dahl at Sanford Reproductive Medicine?
Go to your appt with h an open mind. Science​ and doctors can only help you so far...In the end the man upstairs knows the plan for you. I went with the expectation if becoming pregnant right away...Don't do that.
During treatment, were you treated like a number or a human with Stephanie Dahl at Sanford Reproductive Medicine?
Not so much in the office did I feel like this but the whole Sanford clinic as a whole I do. Especially when bills start coming in. I think they should wait to send out bills...I got a bill to pay the day my period came after my IUI...
Describe the protocols Stephanie Dahl used in your cycles at Sanford Reproductive Medicine and their degree of success.
Clomid and an injectable to make me ovulate bc I think I ovulate later than normal and IUI due to poor Morpology with my husband's sperm.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
Love them!! All of them were great!!
Describe your experience with Sanford Reproductive Medicine.
Clinics weakness- we only have one in the area so not much of a choice for me. Strength...They have a good team of doctors and nurses
Describe the costs associated with your care under Stephanie Dahl at Sanford Reproductive Medicine.
Per IUI was $1500
9
Doctor
Stephanie Dahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2017, Unsuccessful
10
10
Age 26 - 29
3 IUI
1 IVF
Anovulation
PCOS
Poor Egg Quality
European
Income $50K - $99K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Christensen always made me feel comfortable is what were very uncomfortable situations. He is kind, caring, and endearing. I always felt calm seeing him. He made sure we understood what was going on and what we could expect. He shared things with us in a very straight forward manner while still being compassionate. Dr. C. was also my parents doctor back in the day. They loved him then just as my husband and I adore him now.
I can't say enough good things about the nursing staff at Sanford Repro. Kind, caring, real, down-to-earth, funny, compassionate.... The staff knew my name and always seemed genuinely excited to see me.... The only thing I would have liked to see done differently is a clearer guideline of when the different fees were due.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
Dr. Christensen always made me feel comfortable is what were very uncomfortable situations. He is kind, caring, and endearing. I always felt calm seeing him. He made sure we understood what was going on and what we could expect. He shared things with us in a very straight forward manner while still being compassionate. Dr. C. was also my parents doctor back in the day. They loved him then just as my husband and I adore him now.
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Relax. He will take care of you.
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
The staff knew my name and always seemed genuinely excited to see me.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
I can't say enough good things about the nursing staff at Sanford Repro. Kind, caring, real, down-to-earth, funny, compassionate.
Describe your experience with Sanford Reproductive Medicine.
The only thing I would have liked to see done differently is a clearer guideline of when the different fees were due.
10
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
10
10
Age 36 - 39
1 IUI
1 IVF
European
Income $50K - $99K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Cain started out conservatively with my first IVF cycle. She noted that I always responded well to femara, so she was confident about getting enough good quality eggs without over stimulating....She recommended ICSI, as I was older and evidently older eggs can be difficult for the sperm to penetrate....Dr Cain was always professional and honest. She took the time to familiarize herself with my history at each visit. She was compassionate and encouraging. She talked to me on a level I could understand, never condescending. I felt comfortable and confident under her care.
The clinic [Sanford - Fargo] is very well organized. No matter who I talked to, they always seemed to know what was going on with me. Everyone is friendly and helpful...The costs were detailed early on in the process. I don't recall the specifics, but it was broken down by office visits, ultrasounds, lab work, retrieval, transfer, and extras like ICSI...The nurses always communicated with me very thoroughly. I never had to wait long for an answer to a question or a test result.
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Dr Cain was always professional and honest. She took the time to familiarize herself with my history at each visit. She was compassionate and encouraging. She talked to me on a level I could understand, never condescending. I felt comfortable and confident under her care.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Ask lots of questions. She will take the time to explain as many times as needed.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
She always knew who I was, why I was there, what my history was
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
Dr Cain started out conservatively with my first IVF cycle. She noted that I always responded well to femara, so she was confident about getting enough good quality eggs without over stimulating. Bravelle + Menopur for follicle stimulation, then Ganirelix to prevent ovulation, and Novarel trigger. Menopur dosage was increased a little when my blood estrogen levels were low in the beginning. I used crinone for progesterone. She chose She recommended ICSI, as I was older and evidently older eggs can be difficult for the sperm to penetrate. She retrieved 9 eggs, all 9 fertilized. We transferred two on day 5, and froze 3. Both embryos implanted, but one was blighted ovum. I had a healthy single pregnancy and a full term live birth. Two years later, we did a frozen transfer. For that cycle, she altered the protocol a bit to accommodate my allergy to adhesive. Estrace: Oral, 2mg twice a day, increased to add vaginal estrogen, Progesterone: Crinone gel twice a day, then later added PIO. We transferred just one embryo, upon my request. Again, it was successful, though we terminated at 20 weeks due to severe anencephaly.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nurses always communicated with me very thoroughly. I never had to wait long for an answer to a question or a test result.
Describe your experience with Sanford Reproductive Medicine.
The clinic is very well organized. No matter who I talked to, they always seemed to know what was going on with me. Everyone is friendly and helpful.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
The costs were detailed early on in the process. I don't recall the specifics, but it was broken down by office visits, ultrasounds, lab work, retrieval, transfer, and extras like ICSI. The total was about $15,000 not including medications.
Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
Dr Cain left it up to us to decide how many. She strongly recommended two both times.
10
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 33
1 IUI
Anovulation
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Steffen Christensen] is Friendly and knowledgeable and am very happy that I got twins on my first try. Just saw him in person once and over video conference twice. It was great since we live 4 hours away so it was great to do the video conference.... On day 2 I had an ultrasound then on day 3 of my period I started a drug called letrozole for 5 days. Then I had an ultrasound 2 weeks later then I took a shot of ovidrel and then I had an IUI and 2 weeks later I was pregnant from a home test then got it confirmed at a local clinic.
Very nice interior in the office [Sanford Reproductive Med]. I wish I went to them first instead of going through the ob doctor in grand forks and doing all sort of tests to check on our fertility. They are the only clinic that handles reproductive health in North Dakota and being the only one they are still really good at getting you in... They were quick to setup my appointments and a nurse practitioner did the iui.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
He is Friendly and knowledgeable and am very happy that I got twins on my first try. Just saw him in person once and over video conference twice. It was great since we live 4 hours away so it was great to do the video conference.
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Understand what your insurance covers and does not cover is very helpful to know since you do get a lot of bills.
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
On day 2 I had an ultrasound then on day 3 of my period I started a drug called letrozole for 5 days. Then I had an ultrasound 2 weeks later then I took a shot of ovidrel and then I had an IUI and 2 weeks later I was pregnant from a home test then got it confirmed at a local clinic.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
They were quick to setup my appointments and a nurse practitioner did the iui.
Describe your experience with Sanford Reproductive Medicine.
Very nice interior in the office. I wish I went to them first instead of going through the ob doctor in grand forks and doing all sort of tests to check on our fertility. They are the only clinic that handles reproductive health in North Dakota and being the only one they are still really good at getting you in.
Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.
$2500
10
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
10
2
Age 26
4 Fertility Medications
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Unsuccessful
Dr. Christensen was very friendly and honest. I had a very good experience with him(even though we did not end up pregnant)the only reason we had to stop our fertility treatments were due to the financial burden was all covered by us since insurance did not cover our care...The clinic [Sanford] is very clean and warm. I felt like they also tried to keep the environment "trigger free" as possible for ex. There was a sign saying not to bring children into the clinic which obviously is really nice for people who can't have any children.
The clinic [Sanford] is very clean and warm. I felt like they also tried to keep the environment "trigger free" as possible for ex. There was a sign saying not to bring children into the clinic which obviously is really nice for people who can't have any children...The nursing staff I had was always friendly and kind....Dr. Christensen was very friendly and honest. I had a very good experience with him(even though we did not end up pregnant)the only reason we had to stop our fertility treatments were due to the financial burden was all covered by us since insurance did not cover our care.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
Dr. Christensen was very friendly and honest. I had a very good experience with him(even though we did not end up pregnant)the only reason we had to stop our fertility treatments were due to the financial burden was all covered by us since insurance did not cover our care.
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Stay calm and let Dr. Christensen help.
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
I started on clomid and then had to take Ovidrel injections.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nursing staff I had was always friendly and kind.
Describe your experience with Sanford Reproductive Medicine.
The clinic is very clean and warm. I felt like they also tried to keep the environment "trigger free" as possible for ex. There was a sign saying not to bring children into the clinic which obviously is really nice for people who can't have any children.
Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.
Around $3,000.00 was spent trying to get pregnant.
Describe Steffen Christensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
NA
10
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2009 - 2015, Successful
10
N/A
Age 20 - 26
2 Fertility Medications
PCOS
Other
Other
Income $50K - $99K
2nd of 3 Docs
Strongly Recommends
Successful
Dr. Christensen never rushed the appointments, he always made sure all of my questions were answered and that I fully understood everything.
Dr. Christensen and his entire staff went above and beyond to make sure I received the best care. Whenever I called and had questions, his nurses were always so kind and took the time and patience answering any questions until I felt comfortable.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
Dr. Christensen never rushed the appointments, he always made sure all of my questions were answered and that I fully understood everything. He's kind and sympathizes with you when you are having a hard day with everything. He always makes you feel like you are the priority.
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Always ask questions! Never hesitate in calling or brining a list of questions. They are happy to answer all of them!
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
Dr. Christensen and his entire staff went above and beyond to make sure I received the best care. Whenever I called and had questions, his nurses were always so kind and took the time and patience answering any questions until I felt comfortable. They were always quick to return phone calls and get any test results back to me in a timely manner. I could go on and on about the wonderful treatment I received from everyone there.
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
My first round we used clomid and ovideral (trigger shot). I had awful side effects from clomid and the cycle failed. Dr. Christensen saw the side effects and he recommended we tried Femara next time first. The second round I started with Femara and the follicles didn't grow to optimal size so they put me on clomid and they grew but my uterine lining was thinned so they started me on estrace. I took the trigger shot and 2 weeks later I finally got a positive test! Dr. Christensen continued to monitor me until my 1st appointment with my OBGYN. At around 7 weeks I was required to go on progesterone and finished it at 12 weeks. I went on to give birth to a beautiful baby boy!
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
They always took the time to answer questions and never made me feel rushed. They always called back within in a timely manner as well.
10
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Unsuccessful
5
4
Age 29
4 IUI
1 IVF
Male Factor
Other
Income $50K - $99K
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like Dr [Steffan Christensen] seemed so busy each time I saw him and just was concerned about following procedure rather than treat as an individual. He would answer my questions if I had them. I felt like he was trying to push me into IVF without doing more investigating if there was something else going on that could be treated first... Dr seemed to treat me as if I were like every other patient rather than listen to my thoughts and concerns
This [Sanford Reproductive Medicine] is a very busy clinic with 3 doctors. I didn't get the option to get to choose only one doctor, so each visit you would have a different Doctor. The doctors were very routine and didn't show much compassion. I had 4 unsuccessful IUI's and unsuccessful 1 IVF cycle. With 9 eggs retrieved only 2 made it. We did 1 fresh transfer and froze the other embryo. After the fresh transfer failed we decided to try a frozen cycle with our remaining embryo and unfortunately our embryo did not survive the thaw, which I was told before the whole IVF process that it is very rare and they don't have this happen much.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
I felt like Dr seemed so busy each time I saw him and just was concerned about following procedure rather than treat as an individual. He would answer my questions if I had them. I felt like he was trying to push me into IVF without doing more investigating if there was something else going on that could be treated first.
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Don't be afraid to ask questions and push for what you think is right for YOU and not what the doctor wants that has worked for other patients.
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
Dr seemed to treat me as if I were like every other patient rather than listen to my thoughts and concerns
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
I believe it was standard protocol. I believe he only performed 2 of my IUI's which seemed very routine for him. He performed my egg retrieval and I remember waking up from surgery and my first question was how many eggs did we retrieve and he didn't know and had to call up to a nurse...I was very suspicious about that!
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
I felt way better working with the nursing staff than the Doctors. The nurses were great!
Describe your experience with Sanford Reproductive Medicine.
This is a very busy clinic with 3 doctors. I didn't get the option to get to choose only one doctor, so each visit you would have a different Doctor. The doctors were very routine and didn't show much compassion. I had 4 unsuccessful IUI's and unsuccessful 1 IVF cycle. With 9 eggs retrieved only 2 made it. We did 1 fresh transfer and froze the other embryo. After the fresh transfer failed we decided to try a frozen cycle with our remaining embryo and unfortunately our embryo did not survive the thaw, which I was told before the whole IVF process that it is very rare and they don't have this happen much.
Describe your experience with your monitoring appointments at Sanford Reproductive Medicine.
These appointments were very quick and easy
Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.
My insurance did not cover any preocedures for infertility. They would still try billing my insurance and then I would get the bills weeks later and they were very confusing. I ended up calling the finance dept with questions often.
Describe Steffen Christensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
N/A
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to call with results
5
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
9
10
Age 33 - 34
4 IUI
1 IVF
Unexplained
European
Native American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I was able to have very detailed conversation with Dr. Christensen. He took in to account my science/health knowledge, and gave me very informative responses to any concerns I had. He was very warm and welcoming at all appointments. We would chat about various events occurring in my life which made me feel more comfortable talking to him as a provider... My IVF protocol involved the usage of 75 units Menopur and 225 units Bravelle. A few days prior to egg retrieval I also administered Ganirelex.
The nursing staff [at Sanford] was very competent in performing necessary procedures, were warm and welcoming, and very thoroughly involved in my treatment. Everyone knew me by name, and were very supportive throughout the entire process.... For the most part, I generally always saw my primary RE. However, due to scheduling conflicts I was also scheduled with the other two REs in the practice.
How was your experience with Steffen Christensen at Sanford Reproductive Medicine?
I was able to have very detailed conversation with Dr. Christensen. He took in to account my science/health knowledge, and gave me very informative responses to any concerns I had. He was very warm and welcoming at all appointments. We would chat about various events occurring in my life which made me feel more comfortable talking to him as a provider.
What's one piece of advice would you give a prospective patient of Steffen Christensen at Sanford Reproductive Medicine?
Don't be afraid to ask questions if you have any. ART is a challenging process with many intricate details. If you don't understand an aspect of your treatment, simply ask for clarification.
During treatment, were you treated like a number or a human with Steffen Christensen at Sanford Reproductive Medicine?
He was very welcome to discussion about treatments. He evaluated any questions I had about my treatment, and gave a meaningful and thoughtful response.
Describe the protocols Steffen Christensen used in your cycles at Sanford Reproductive Medicine and their degree of success.
My IVF protocol involved the usage of 75 units Menopur and 225 units Bravelle. A few days prior to egg retrieval I also administered Ganirelex.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nursing staff was very competent in performing necessary procedures, were warm and welcoming, and very thoroughly involved in my treatment. Everyone knew me by name, and were very supportive throughout the entire process.
Describe your experience with Sanford Reproductive Medicine.
For the most part, I generally always saw my primary RE. However, due to scheduling conflicts I was also scheduled with the other two REs in the practice.
Describe the costs associated with your care under Steffen Christensen at Sanford Reproductive Medicine.
I don't recall specifics of my costs. My insurance covered reproductive treatments which helped considerably with cost.
Describe Steffen Christensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
He suggested either eSET or a max of two embryos transfer for me. We were given both the risks and benefits of doing both procedures.
9
Doctor
Steffen Christensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2015, Successful
N/A
N/A
Age 30 - 34
IVF
1 Egg Freezing
Diminished Ovarian Reserve
Other
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Successful
Great doctor. Never too busy to take the time to explain and answer questions. Highly recommend him. Has gotten me pregnant twice with dx of DOR-and with 2 morulas!
Busy man so call asap for appointment and ask to be on cancellation list!
How was your experience with Keith Hansen at Sanford Reproductive Medicine?
Great doctor. Never too busy to take the time to explain and answer questions. Highly recommend him. Has gotten me pregnant twice with dx of DOR-and with 2 morulas!
What's one piece of advice would you give a prospective patient of Keith Hansen at Sanford Reproductive Medicine?
Busy man so call asap for appointment and ask to be on cancellation list!
Humanity
2014, Successful
10
10
Age 40
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
Other
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Stephanie Dahl] was amazing very understanding. Listened to my thoughts explained the whole process step by step. Would return my calls right away. Made me feel comfortable. Explained the risks told me the good and the bad of everything. She was very forthright with me and my husband...She treated me like a person. Spoke to me and made sure i understood the whole process.
The clinic [Sanford Reproductive Med] was very nice and very clean. The atmosphere was very quiet and relaxed. All the staff were helpful and kind. They really make you feel welcome. It was easy to find. I have no negative thoughts or feelings about the clinic. I got my daughter because of this place!!!... She [Dr. Stephanie Dahl] was amazing very understanding. Listened to my thoughts explained the whole process step by step. Would return my calls right away. Made me feel comfortable. Explained the risks told me the good and the bad of everything. She was very forthright with me and my husband
How was your experience with Stephanie Dahl at Sanford Reproductive Medicine?
She was amazing very understanding. Listened to my thoughts explained the whole process step by step. Would return my calls right away. Made me feel comfortable. Explained the risks told me the good and the bad of everything. She was very forthright with me and my husband.
What's one piece of advice would you give a prospective patient of Stephanie Dahl at Sanford Reproductive Medicine?
Be open ask the tough questions
During treatment, were you treated like a number or a human with Stephanie Dahl at Sanford Reproductive Medicine?
She treated me like a person. Spoke to me and made sure i understood the whole process.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
Very helpful and caring
Describe your experience with Sanford Reproductive Medicine.
The clinic was very nice and very clean. The atmosphere was very quiet and relaxed. All the staff were helpful and kind. They really make you feel welcome. It was easy to find. I have no negative thoughts or feelings about the clinic. I got my daughter because of this place!!!
Describe the costs associated with your care under Stephanie Dahl at Sanford Reproductive Medicine.
We spent 3500.
10
Doctor
Stephanie Dahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012, Unsuccessful
10
6
Age 45
1 IUI
IVF
Donor Eggs
Male Factor
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $200K - $499K
Doctor
1st of 2 Docs
Strongly Recommends
Doesn't Recommend
Unsuccessful
Dr Dahl was super compassionate...We knew going in that our chances of conceiving were small...We really really liked Dr Dahl and would highly recommend her...Really really liked her. She is personable and compassionate and super helpful. She listened well to our concerns. We knew going in that our chances of conceiving were low, but she was willing to work with us....we did have some unusual circumstances which the doc understood but nurses weren't very understanding about.
Overall we were satisfied with the care [at Sanford]...[Nursing Staff] Very controlling, didn't listen to me, we did have some unusual circumstances which the doc understood but nurses weren't very understanding about. We were not very impressed with the nursing care...Communication issues with nurses, compromise of my privacy with another health center...We really really liked Dr Dahl and would highly recommend her....She is personable and compassionate and super helpful.
How was your experience with Stephanie Dahl at Sanford Reproductive Medicine?
Really really liked her. She is personable and compassionate and super helpful. She listened well to our concerns. We knew going in that our chances of conceiving were low, but she was willing to work with us.
What's one piece of advice would you give a prospective patient of Stephanie Dahl at Sanford Reproductive Medicine?
Not sure
During treatment, were you treated like a number or a human with Stephanie Dahl at Sanford Reproductive Medicine?
Dr Dahl was super compassionate (We weren't anywhere near as happy with her nursing staff). We knew going in that our chances of conceiving were small. Eventually we went on to donor egg but we went elsewhere for a larger donor pool and better statistics. We really really liked Dr Dahl and would highly recommend her.
Describe the protocols Stephanie Dahl used in your cycles at Sanford Reproductive Medicine and their degree of success.
We did injections and IUI. Only a couple cycles because we knew our chances were really small. Not successful so we moved on to donor egg. We went elsewhere for a larger donor pool and a clinic with more donor experience and better statistics.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
Very controlling, didn't listen to me, we did have some unusual circumstances which the doc understood but nurses weren't very understanding about. We were not very impressed with the nursing care.
Describe your experience with Sanford Reproductive Medicine.
Overall we were satisfied with the care.
Describe the costs associated with your care under Stephanie Dahl at Sanford Reproductive Medicine.
All out of pocket
What specific things went wrong at Sanford Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Sanford Reproductive Medicine.
Communication issues with nurses, compromise of my privacy with another health center
10
Doctor
Stephanie Dahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources