Shady Grove Fertility Jones Institute

3 doctors work here

Rated 9.7
Strongly recommend: 100%9.7
100% strongly recommend
5 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.6
6.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.4
9.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955

5 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
9
Age 25 - 26
2 IUI
Anovulation
PCOS
European
Income $0 - $49K
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My treatment was customized to my personal/professional needs as well as my medical needs. [Dr. Pakrashi] was so considerate of everything else going on in my life and made every effort to work with me. She also was aware of some of our ethical concerns and actively sought to educate me about parts of the process that might be of concern for me, even if she did not share those concerns. She was always warm and kind in our interactions
[my nurse] was SO communicative and responsive. She or someone on the team got back to me within a matter of hours EVERY time...The one weakness at SGF/Jones is the financial team. I had a lot of trouble communicating with them. However, they recently got a new financial lead and it has been much better so far! Overall I love this clinic and have really enjoyed working with them.
How was your experience with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Dr. Pakrashi was phenomenal. My treatment was customized to my personal/professional needs as well as my medical needs. She was so considerate of everything else going on in my life and made every effort to work with me. She also was aware of some of our ethical concerns and actively sought to educate me about parts of the process that might be of concern for me, even if she did not share those concerns. She was always warm and kind in our interactions. She was intentional about remembering my husband and I and made effort to ask about our lives.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Go see her.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Dr. Pakrashi was SO understanding about my life and commitments outside of treatment. I am a graduate student with several side-hustles and she was always so aware of that and willing to work with me. She also remembered what factors about how we conceive were most important to us and made sure to prioritize them even if it might not be what was most expedient for her or the best for clinic stats.
Describe the protocols Tarita Pakrashi used in your cycles at Shady Grove Fertility Jones Institute and their degree of success.
I would prefer not to share!
Describe your experience with your nurse at Shady Grove Fertility Jones Institute. (Assigned nurse: Hope)
Hope was SO communicative and responsive. She or someone on the team got back to me within a matter of hours EVERY time. Even when I had bleeding on Christmas they got back to me and reassured me almost immediately. Hope and her team go above and beyond, truly.
Describe your experience with Shady Grove Fertility Jones Institute.
The one weakness at SGF/Jones is the financial team. I had a lot of trouble communicating with them. However, they recently got a new financial lead and it has been much better so far! Overall I love this clinic and have really enjoyed working with them.
Describe the costs associated with your care under Tarita Pakrashi at Shady Grove Fertility Jones Institute.
Prefer not to share!
Describe Tarita Pakrashi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Jones Institute.
n.a
10
Doctor
Tarita Pakrashi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility Jones Institute
Norfolk
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 37 - 38
Diminished Ovarian Reserve
Uterine Fibroids
European
Income $100K - $199K
Entrepreneur
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have praised Tarita across the board to everyone I meet. She made my husband and I feel as comfortable as possible during a very uncomfortable time. We aren’t pregnant yet but we really are hopeful and she has made us as hopeful as possible. She has the best bedside manner and I feel like she speaks to me as a person and friend...Listen to her, she is so knowledgeable and will shoot it to your straight
Hope [a nurse] has been a godsend during this process with my many questions and setbacks. She took time just a few days ago to walk us through our medications and a schedule for taking them. We are lucky to have her on our side...Our only complaint is with our insurance costs and what the clinic covers vs what we have to pay.. it has been a little confusing but I don’t believe it is their fault...We are still in the beginning stages so we aren’t 100% sure what to expect but Dr. Pakrashi is on our side and making us feel as comfortable as possible
How was your experience with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
I have praised Tarita across the board to everyone I meet. She made my husband and I feel as comfortable as possible during a very uncomfortable time. We aren’t pregnant yet but we really are hopeful and she has made us as hopeful as possible. She has the best bedside manner and I feel like she speaks to me as a person and friend. We cannot be in better hands and we are looking forward to starting medications and our first egg retrieval this month. We are still in the beginning stages so we aren’t 100% sure what to expect but Dr. Pakrashi is on our side and making us feel as comfortable as possible.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Listen to her, she is so knowledgeable and will shoot it to your straight. She has your best interest at heart and she really truly wants you to become pregnant. You would be so lucky to have her as your doctor.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
She is warm and and has the best bedside manner. We just think so highly of her and the staff. My husband and I are currently in the early stages of our treatment and getting ready to go through our first IVF cycle. We were unsure if this was the route we wanted to take but because of the warm disposition of Dr. Pakrashi, that made our decision final and we are very hopeful for a successful pregnancy
Describe the protocols Tarita Pakrashi used in your cycles at Shady Grove Fertility Jones Institute and their degree of success.
We haven’t dived into our treatments yet but we have been through many preliminary procedures such as an Hysteroscopy with a polyp removal. We start our first cycle for egg retrieval this month and have just received our medications as well.
Describe your experience with your nurse at Shady Grove Fertility Jones Institute. (Assigned nurse: Hope)
Hope has been a godsend during this process with my many questions and setbacks. She took time just a few days ago to walk us through our medications and a schedule for taking them. We are lucky to have her on our side.
Describe your experience with Shady Grove Fertility Jones Institute.
Our only complaint is with our insurance costs and what the clinic covers vs what we have to pay.. it has been a little confusing but I don’t believe it is their fault. That is on our terrible insurance
Describe the costs associated with your care under Tarita Pakrashi at Shady Grove Fertility Jones Institute.
Expensive but we have insurance that we hope will cover some of the costs but battling with insurance has been the most stressful part thus far: so we expected it to be expensive bud so far have paid an overall $7000 to the clinic and $5,700 for meds
10
Doctor
Tarita Pakrashi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Jones Institute
Norfolk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 26
1 IUI
Anovulation
Other
Strongly Recommends
Strongly Recommends
Successful
Dr. Pakrashi took her time to explain and talk us through every step of the way. We could tell she truly wanted the best outcome for our family...She was with us every step of the way explaining things, answering questions, and being supportive. She was very open to letting us chose our own way and gave us advice for what we chose. She worked hand in hand with our acupuncturist during treatment...
[Shady Grove Fertility Jones Institute] The Norfolk clinic was new when I went, but through their transition and bumps in the road with new staff, billing, etc. they continued to show compassion and work as quickly and effectively as possible...Dr. Pakrashi took her time to explain and talk us through every step of the way. We could tell she truly wanted the best outcome for our family...She was with us every step of the way explaining things, answering questions, and being supportive. She was very open to letting us chose our own way and gave us advice for what we chose...
How was your experience with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
We had such a great experience working with Dr. Pakrashi. She was so sweet and caring. You could tell she really wanted the best outcome for our family. She was with us every step of the way explaining things, answering questions, and being supportive. She was very open to letting us chose our own way and gave us advice for what we chose. She worked hand in hand with our acupuncturist during treatment.We graduated from the clinic at around 9 weeks with our triplets and she still calls to check in on us! We absolutely adore her!
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Absolutely set up and appointment! Really talk to her and ask questions, she’s so knowledgeable!
During treatment, were you treated like a number or a human with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Dr. Pakrashi took her time to explain and talk us through every step of the way. We could tell she truly wanted the best outcome for our family.
Describe the protocols Tarita Pakrashi used in your cycles at Shady Grove Fertility Jones Institute and their degree of success.
Dr. Pakrashi left it up to us. I was not ovulating but I was using other natural methods to get my cycle back. Ultimately, with my husband’s military career I decided I wanted to try letrozole. We did one round of letrozole with HCG trigger and my husband was out of town so I ended up opting to use a specimen we had frozen and we scheduled the IUI. The morning of, Dr. Pakrashi called to tell me the amount of sample that was active might be a little on the low side and asked if I wanted to double up. I’m so glad she called and we did decide to use two frozen specimen. I’m not sure exactly what made this process so easy, smooth, and successful for us but just a few weeks later we found out we were expecting triplets. Dr. Pakrashi obviously held a huge role in our success and we are forever thankful!
Describe your experience with Shady Grove Fertility Jones Institute.
The Norfolk clinic was new when I went, but through their transition and bumps in the road with new staff, billing, etc. they continued to show compassion and work as quickly and effectively as possible.
Describe the costs associated with your care under Tarita Pakrashi at Shady Grove Fertility Jones Institute.
This is so specific to each family. We were blessed with our insurance and military background to get a lot/almost all of our treatment covered.
10
Doctor
Tarita Pakrashi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Jones Institute
Norfolk
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 33 - 34
3 IUI
Black or African-American
Income $50K - $99K
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Pakrashi is always kind and has excellent bedside manner. She explains options to my husband and I throughly and answers any questions we have...When our treatment didn’t work as expected, she came up with an alternate plan...We used letrozole and a trigger shot with IUI. After trying this for 3 months we were unsuccessful so Dr. Pakrashi recommends that we try an HSG to see if there is any tubal blockage.
The nursing staff [of Shady Grove Fertility] was well organized and kind at each appointment, especially during the IUI procedure...I suggest that you research your options ahead of time and write down any questions you may have...IUI was around $500 including sperm wash...One time the staff forgot to complete scheduling for an appointment that I booked. I called ahead of time to confirm and when the appointment wasn’t there they were quick to get me rescheduled so that I could continue with my cycle.
How was your experience with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Dr. Pakrashi is an excellent communicator and has wonderful bedside manner. Even though our treatment plan hasn’t worked for us yet, I’m confident that eventually she will be able to help us conceive.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Write down any questions you have and she will throughly answer them.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Dr. Pakrashi is always kind and has excellent bedside manner. She explains options to my husband and I throughly and answers any questions we have. When our treatment didn’t work as expected, she came up with an alternate plan to investigate why it wasn’t working and then press forward to try to get us pregnant.
Describe the protocols Tarita Pakrashi used in your cycles at Shady Grove Fertility Jones Institute and their degree of success.
We used letrozole and a trigger shot with IUI. After trying this for 3 months we were unsuccessful so Dr. Pakrashi recommends that we try an HSG to see if there is any tubal blockage.
Describe your experience with the nursing staff at Shady Grove Fertility Jones Institute.
The nursing staff was well organized and kind at each appointment, especially during the IUI procedure.
Describe your experience with Shady Grove Fertility Jones Institute.
I would highly recommend Jones Institute. They work together as a team to try to help you successfully conceive. As a new patient, I suggest that you research your options ahead of time and write down any questions you may have. The doctors are friendly and patient. They are always willing to answer questions and help put you at ease.
Describe the costs associated with your care under Tarita Pakrashi at Shady Grove Fertility Jones Institute.
IUI was around $500 including sperm wash.
What specific things went wrong at Shady Grove Fertility Jones Institute?
  • Lost appointments
Describe the specific things that went wrong at Shady Grove Fertility Jones Institute.
One time the staff forgot to complete scheduling for an appointment that I booked. I called ahead of time to confirm and when the appointment wasn’t there they were quick to get me rescheduled so that I could continue with my cycle.
10
Doctor
Tarita Pakrashi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Jones Institute
Norfolk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 35 - 36
1 Fertility Medications
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
Immunological
Recurrent Pregnancy Loss
European
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Tarita Pakrashi] never treated me like a number. She was also very caring and encouraging. Despite having such a low AMH and male factor infertility she still encouraged us to be able to get pregnant without donor eggs or sperm which is very important to us...She allowed us to try IUI first which was unsuccessful. She also listened to our concerns and kept us informed every step of the way...
Very compassionate and caring team [at Shady Grove Fertility] willing to work with you and help you. Won't turn you away or tell you that it's impossible to have a biological child. Fully explained all options and answers as questions...IUI was about 250 ultrasound about 125 sperm analysis was about 100 IVF 11k IVF meds 3 to 7K TESE 2600...I always received answers to mutt questions and return calls. All my concerns were addressed...
How was your experience with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Dr. Pakrashi was also very caring and compassionate. She didn't jump right into IVF or donor eggs or donor sperm. She allowed us to try IUI first which was unsuccessful. She also listened to our concerns and kept us informed every step of the way.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Make sure to advocate for yourself. If something doesn't seem right speak up.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Shady Grove Fertility Jones Institute?
Dr. P never treated me like a number. She was also very caring and encouraging. Despite having such a low AMH and male factor infertility she still encouraged us to be able to get pregnant without donor eggs or sperm which is very important to us.
Describe the protocols Tarita Pakrashi used in your cycles at Shady Grove Fertility Jones Institute and their degree of success.
I was put on letrozole 7.5mg from day day 3 to day 7 as I have DOR. I then had a ultrasound on day 11 where I had 3 follicles and was told to trigger that night. IUI was scheduled for day 13.
Describe your experience with your nurse at Shady Grove Fertility Jones Institute.
I always received answers to mutt questions and return calls. All my concerns were addressed
Describe your experience with Shady Grove Fertility Jones Institute.
Very compassionate and caring team willing to work with you and help you. Won't turn you away or tell you that it's impossible to have a biological child. Fully explained all options and answers as questions.
Describe the costs associated with your care under Tarita Pakrashi at Shady Grove Fertility Jones Institute.
IUI was about 250 ultrasound about 125 sperm analysis was about 100 IVF 11k IVF meds 3 to 7K TESE 2600
Describe Tarita Pakrashi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Jones Institute.
She leaves there decision up to the patient which I love
10
Doctor
Tarita Pakrashi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Jones Institute
Norfolk
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5