Shady Grove Fertility New York

4 doctors work here

Rated 9.3
Strongly recommend: 84%Neutral: 8%Don't recommend: 8%9.3
84% strongly recommend
27 reviews
Operations
9.7
9.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.6
9.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.1
9.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.6
9.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
6
6
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
9.1
9.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 3 offices

Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
Long Island
900 Northern Blvd
Great Neck, NY 11021
Manhattan
110 E 60th St
New York, NY 10022
Show 1 more

27 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, 21 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
Ashkenazi Jewish
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Setton was really helpful. I wanted to move quickly and he made that happen, getting me in to see him the same day as our virtual consult and answering all of my questions. He never made me feel like we needed to rush...wonderful, addressed my concerns and answered my questions and was very patient....I felt like I had all the information I needed and like she [nurse] understood what I was going through and was there to help me the entire time, even texting me the night of my trigger shot to make sure I was okay and had everything...
Catherine [nurse at Shady Grove Fertility New York] was absolutely fantastic. So patient, called me back immediately, spent lots of time on the phone with me leading up to the treatment and during it, and made me feel so comfortable. I felt like I had all the information I needed and like she understood what I was going through and was there to help me the entire time, even texting me the night of my trigger shot to make sure I was okay and had everything. Really great. The rest of the clinic staff was also wonderful, always helpful, very efficiently in and out of monitoring appointments in Brooklyn.
How was your experience with Robert Setton at Shady Grove Fertility New York?
Dr. Setton was really helpful. I wanted to move quickly and he made that happen, getting me in to see him the same day as our virtual consult and answering all of my questions. He never made me feel like we needed to rush.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Dr. Setton was wonderful, addressed my concerns and answered my questions and was very patient.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Catherine)
Catherine was absolutely fantastic. So patient, called me back immediately, spent lots of time on the phone with me leading up to the treatment and during it, and made me feel so comfortable. I felt like I had all the information I needed and like she understood what I was going through and was there to help me the entire time, even texting me the night of my trigger shot to make sure I was okay and had everything. Really great. The rest of the clinic staff was also wonderful, always helpful, very efficiently in and out of monitoring appointments in Brooklyn. Would recommend to anyone going through this.
Describe your experience with Shady Grove Fertility New York.
Really peaceful clinic, not huge, easy to get the appointment time you want and never any waiting. Lovely, helpful staff. I didn't mind going in and found that everyone gave me lots of information and the attention I needed to not have this totally disrupt my life.
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
$7500 for the retrieval cycle, plus around $3k for medications, $450 for anesthesia for the procedure, and then $55/month for egg freezing storage.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
2 IUI
2 IVF
2 Embryo Freezing
PCOS
Black or African-American
Income $200K - $499K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
His [Dr. Setton] honesty, even in the toughest of moments, was always coupled with his unwavering belief in us being able to have our family one day. His warmth and patience made us trust in him and his team. Every communication was detailed, personal and frequent, which always gave us clarity...Dr. Setton treated us like we mattered so much to him...
The clinic [Shady Grove Fertility New York] is efficient, modern and organized. All staff are warm and inviting. I have never had any issues with scheduling appointments, effectiveness or efficiency with my appointments, or interactions with staff...They [nurses] also always provided me with any additional information or resources when I would ask questions...
How was your experience with Robert Setton at Shady Grove Fertility New York?
From the first VC call during Spring 2021 until our graduation day in Fall 2022, Dr. Setton treated us like we mattered so much to him. His honesty, even in the toughest of moments, was always coupled with his unwavering belief in us being able to have our family one day. His warmth and patience made us trust in him. Every communication was detailed, personal and frequent, which always gave us clarity. We are immensely grateful for Dr. Setton for always being supportive, no matter the moment, and for never giving up on us.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
His honesty, even in the toughest of moments, was always coupled with his unwavering belief in us being able to have our family one day. His warmth and patience made us trust in him and his team. Every communication was detailed, personal and frequent, which always gave us clarity.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Valerie Chilson and Catherine Sourbis)
Val and Catherine always communicated with details and care. They were so supportive and always had hope that we would be successful in our treatments. Even when I was not feeling hopeful, they did not waver in their hope and allowed me to contact them whenever I needed anything. They also always provided me with any additional information or resources when I would ask questions. They are truly one of a kind.
Describe your experience with Shady Grove Fertility New York.
The clinic is efficient, modern and organized. All staff are warm and inviting. I have never had any issues with scheduling appointments, effectiveness or efficiency with my appointments, or interactions with staff. Lovely vibes.
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
My insurance coverage was fairly great. I would pay co-pays for appointments and certain medications. For any procedures or medication that were not covered under my plan I paid out of pocket until I met my deductible or out of pocket costs.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
3 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $500K+
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Singer immediately stood out because of his warmth, his clarity around the treatment plan and explaining the science to us in ways we could understand, his willingness to work with us (one doctor started pushing donor eggs in the very first conversation) and patience with our many questions...At the end of our three retrievals we had multiple PGT-A normal embryos that we were able to freeze. We then had success on our first transfer...
The entire staff [at Shady Grove Fertility New York] was amazing! You could tell that everyone genuinely cares about you and is on your team. I always felt so supported in the office...The teamwork across the locations was fantastic (and both locations have great doctors, nurses, MAs etc!)... I was thrilled that when the Brooklyn office opened (much more convenient for me than Manhattan), I could go there for monitoring appointments when I wanted to. That flexibility was really helpful when balancing this with my job...
How was your experience with Tomer Singer at Shady Grove Fertility New York?
I had multiple consultations prior to starting infertility treatment. Dr. Singer immediately stood out because of his warmth, his clarity around the treatment plan and explaining the science to us in ways we could understand, his willingness to work with us (one doctor started pushing donor eggs in the very first conversation) and patience with our many questions. When the process started I knew I was in the right hands. We had better than expected results in our first cycle. Our second cycle was not successful (no PGT-A normal embryos), and Dr. Singer could not have been more compassionate when he called with that news. Our third cycle we were lucky enough to again have above average (particularly for my DOR diagnosis) results. At the end of our three retrievals we had multiple PGT-A normal embryos that we were able to freeze. We then had success on our first transfer. We could not be more grateful to Dr. Singer for his expertise and guidance every step of the way.
What's one piece of advice would you give a prospective patient of Tomer Singer at Shady Grove Fertility New York?
Talk to him! If you have questions, ask. If you have concerns, raise them. I'm a worrier and tend to over-analyze and research things, and he was great at explaining why he was doing what he was doing, and it put my anxious mind at ease.
During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility New York?
Dr. Singer is such a warm presence. He got to know me and my husband, and called us himself when there was bad news during cycles. When there was good news, he was genuinely thrilled for us. At the time of our transfer, it was during the Omicron peak and my husband was not allowed to attend per clinic policy. Dr Singer made sure to play his favorite music so that he still felt included when he saw the video. Little things like that made us feel like we were being not just treated, but cared for.
Describe the protocols Tomer Singer used in your cycles at Shady Grove Fertility New York and their degree of success.
I was on Menopur, Gonal-F, and cetrotide for all three retrievals. My dosages were adjusted throughout the retrieval cycles based on how I was responding at each office visit. Our basic approach did not vary because Dr. Singer (and me!) were thrilled with our first round - 7 eggs, 3PGTA normal embryos. While round two was not successful (4 eggs, 0 PGTA embryos), our third round had similar results to the first round. We were thrilled to be in a position where our dream of having multiple children had gone from feeling impossible, to probable! Our first transfer was successful - it was a frozen transfer, using PIO and estradiol for prep (also antibiotics and steroids for prep), and throughout the first 10 weeks, baby aspirin throughout pregnancy.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Sarah)
The entire staff was amazing! You could tell that everyone genuinely cares about you and is on your team. I always felt so supported in the office. Sarah, my primary nurse, was particularly supportive and patient with my many questions.
Describe your experience with Shady Grove Fertility New York.
The clinic has the best staff around, the care teams are the biggest strength. I was thrilled that when the Brooklyn office opened (much more convenient for me than Manhattan), I could go there for monitoring appointments when I wanted to. That flexibility was really helpful when balancing this with my job! But my care team would still review all my blood results and scans and call me. The teamwork across the locations was fantastic (and both locations have great doctors, nurses, MAs etc!)
Describe the costs associated with your care under Tomer Singer at Shady Grove Fertility New York.
My insurance thankfully covered 3 attempts per live birth. My medicine was out of pocket and roughly 5K per retrieval, and a couple hundred dollars for transfer meds.
Describe Tomer Singer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
Because I had never been pregnant before and our embryos were tested, Dr. Singer felt strongly that the best course of action for me was SET given the risk of multiples. We agreed completely.
10
Doctor
Tomer Singer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
10
NPS
10
Age 38 - 39
1 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
My husband and I liked [Dr. Setton] from our first appointment and throughout the process he has always been available, patient, warm and knowledgeable. He is straightforward so will let us know the risks and probabilities up front but always in a caring way...For the first IUI I took Clomid which definitely affected my mood and for the second IUI I took Letrozole (did not have any side effects from this medication).
To start, its a very nice and comfortable clinic. It's always easy to get an appointment and there is almost no wait. Everyone that works there is extremely nice and professional. They also do IUI's and IVF's at the clinic which is very convenient...[the SGF nurses] are very kind, organized, efficient, patient, and helpful. Its been very easy to communicate with them and understand next steps
How was your experience with Robert Setton at Shady Grove Fertility New York?
So far we have had a good experience with Doctor Setton. My husband and I liked him from our first appointment and throughout the process he has always been available, patient, warm and knowledgeable. He is straightforward so will let us know the risks and probabilities up front but always in a caring way. He also made the time to call me after important appointments where he was not able to make it in person.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
Don't be shy of asking all your questions and understanding the why behind any recommendations/medications.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Everyone at the clinic is amazing, from the doctors to the nurses and the receptionists. They are all calm and warm and treat you like a person despite seeing many many patients per day,
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York and their degree of success.
We first started with IUI and tried 2 cycles but based on the results we decided to move to IVF. For the first IUI I took Clomid which definitely affected my mood and for the second IUI I took Letrozole (did not have any side effects from this medication).
Describe your experience with your nurse at Shady Grove Fertility New York.
Amazing! I have been pleasantly surprised with all of them. They are very kind, organized, efficient, patient, and helpful. Its been very easy to communicate with them and understand next steps. Its a nice surprise to have such a great clinic and team when healthcare in the US isn't the best.
Describe your experience with Shady Grove Fertility New York.
To start, its a very nice and comfortable clinic. It's always easy to get an appointment and there is almost no wait. Everyone that works there is extremely nice and professional. They also do IUI's and IVF's at the clinic which is very convenient.
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
Insurance has covered most of the costs. I do remember that we paid $2,100 for embryo genetic analysis. This is a one time payment despite the number of embryos.
Describe Robert Setton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
The doctor and clinic's recommendation is to go with single embryo transfer.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unsuccessful
NPS
7
NPS
8
Age 38 - 40
2 IVF
Uterine Fibroids
Income $100K - $199K
2nd of 3 Docs
2 IUI With Other Docs
Donor Sperm
LGBTQ
Neutral
Neutral
Unsuccessful
The absolute best thing I can say about Dr. Brauer is that her bedside manner during procedures was UNMATCHED. I mean, talk about someone helping you to feel more calm, at ease, comfortable, and prepared! She 100% loves the surgical aspect of her work, it shows tremendously, and your safety during these procedures is of the utmost concern to her...She will, however, always take the time to answer your questions, but do note that if your questions challenge her methods or the protocols, expect to be met with some tension, dare I say attitude about it...
The majority of the nurses and staff [at Shady Grove Fertility New York] are cheerful, understand fertility treatment and the various people that would seek treatment. They will remember you by name, and have this inate ability (nearly all of them) to remember details too...Monitoring at SGF Manhattan was made easy. The hours generally go until 10AM, but on occassion, when necessary and if it could be accomodated, you could be seen until 11AM (though not preferable)...
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
The absolute best thing I can say about Dr. Brauer is that her bedside manner during procedures was UNMATCHED. I mean, talk about someone helping you to feel more calm, at ease, comfortable, and prepared! She 100% loves the surgical aspect of her work, it shows tremendously, and your safety during these procedures is of the utmost concern to her. She takes that role very seriously, but to go a step further and ensure your comfort as well, says a lot about the kind of medical professional that she is. I will 100% miss having her perform any future transfers or retrievals. That must be said. Dr. Brauer is intelligent, aspirant, tenacious, and stays up-to-date on information regarding reproductive medicine and is an active member of ASRM and ACOG. Like most physicians, she makes sure that you know these things about her. She is not shy about her credentials (as well she should not be). Albeit being confined sometimes to protocol, she will listen and work with you towards a treatment you feel you are a co-conspirator to, but to a point. While we felt a part of our treatment decisions, it was not without difficulty and push back, sometimes resulting in very tense follow-ups. Dr. Brauer will give you her time, yes. That is another wonderful quality. Sometimes she will give it eagerly, and other times may feel more obligatory. She will, however, always take the time to answer your questions, but do note that if your questions challenge her methods or the protocols, expect to be met with some tension, dare I say attitude about it. If you are coming from a place of researched information, email it to her, provide that clinical study you're referencing, otherwise, it will sound anecdotal and it won't be taken seriously. There was one occassion that Dr. Brauer returned our after hours call to help us with our concerns regarding a trigger shot for our second retrieval. Since the first had failed due to mistimed trigger, we were nervous and did not agree at all with the dosage we were given. She called, spoke to us directly at 9PM in the evening, changed the dosage and we had a successful retrieval. Despite the critical things I've had to say based on our experience....she is THAT doctor - the one that will show up for you if she likes you and/or has something to prove! Stay within her good graces, and she's phenomenal. Our experience with Dr. Bruaer turned sore when we opted not to PGS test our embryos and endured two miscarriages, one of which was an abnormal embryo (Trisomy 22) and the second of which we are still awaiting results on. The foundation on which we were building our medical professional and patient relationship began to see some cracks as our transfers kept resulting in positive pregnancy, followed by miscarriage. It felt obvious to us that these stats were not good for the clinics overall numbers and any zest to fight with us for the family we so desired began to look more like exasperation. Additionally, since we do not pay out of pocket and are covered fully by insurance, we always felt like we were not their ideal patients, and treatment was varied based on this.
What's one piece of advice would you give a prospective patient of Anate Aelion Brauer at Shady Grove Fertility New York?
I would advise to stay within her good graces, because that is when she is the best doctor anyone could ask for both professionally and emotionally.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
The experience of number vs. human at SGF Manhattan was a bit of an up and down rollercoaster for me. Initially, after the consult and on my first few visits, I absolutely felt like a number. I still can't exactly tell you why, but I waited for nearly an hour the first time, and over an hour the second time, for bloodwork and ultrasound monitoring as I watched several women who came in after me, leave before I was even called. When it happened the second time, I burst into tears (please note I was recovering from an 18 week preterm labor/loss) and I asked to speak to someone about it, because it was not making any sense to me why these other women were being seen before I was. The girl I spoke with was apathetic at best, spoke to me and looked at me like I was a number. Plain awful experience, where she tried to feign sympathy, but in this very cold tone and attitude. It ended up being so far from what treatment from the staff at SGF was like! I still can not tell you why this was the case those first few visits, but it never happened again after that, and I saw that girl very little because whatever her role was, she was never front facing. She was usually in the back offices. Once my treatment began, the front desk staff (it's a different crew now post covid) were amazing. Jennifer at the front desk in particular is supremely efficient, kind, pleasant, fast, on top of things, and always knows what shes talking about, or will be upfront and tell you that she needs to find out for you, but always returns your calls to do just that. I would walk in, and they knew me by name, and greeted me more often than not. Granted, part of this was that I was a patient for more than one year, but to be honest, they knew my name and recognized me pretty early on too. The phlebotomists are also efficient, and get you in and out as fast as possible while chatting with you and being pleasant. With the exception of the incidents mentioned above, I never waited more than 20 minutes to be seen. They accomodated later monitoring hours if needed. I could call the morning of, to schedule an appointment if I had been unable to reach them on a Friday evening and it was for Monday, or sometimes even show up and be seen for monitoring without an appointment. Little things like this made a huge difference. Even with these accomodations or last minute appointments, they still made me feel seen, moved me through quickly, yet I never felt "rushed." I think the team works really well together and allows for this, because it still amazes me to think about it in comparison to other clinics. However, what I must say is that after you've been there for some time, and your treatment isn't working or your transfers are failing (or in my particular case, resulting in miscarriage from untested embryos), it is then, you may begin to feel like a number again. This is what it felt like for me. After our third transfer, resulting in a second miscarriage, the words "you've stayed too long at the fair" kept wrining in my ears to the tune of Streisand.
Describe the protocols Anate Aelion Brauer used in your cycles at Shady Grove Fertility New York and their degree of success.
I came to SGF in October of 2020 after preterm labor at 18 weeks resulting in loss. After several months of monitoring my beta, a Saline Sonogram was finally done by another doctor within the practice to determine why my HCG would not drop below 5. A very small, microscopic protrustion was seen, possibly leftover fetal tissue, which Dr. Bruaer suspected may be the cause, but would not be an interruption for IVF treatment, and so treatment finally began in the new year of 2021 with a new deductible :) I was told my numbers were great, my retrieval would be textbook. I had an AMH of 3.48 and a cohort of 13 or so follicles (6-7 on either side). We began with one week of Alyacen birth control to stabilize my ovaries, followed by a moderate IVF stim cycle using Gonal F and Menopur (exact dosage: 150 Gonal F, 150 menopur). On day 5 of the stim cycle we introduced Cetrotide once a day in the daytime. Monitoring showed that I was responding perfectly to the stimulations, the follicles were growing synchronously and everything was moving along in "textbook" fashion. By day 10 of stims, I noticed watery discharge. I brought this to the attention of my nurses and Dr. Brauer on day 12 of stims when I had a huge gush of watery discharge which was very unusual for me along with dizziness and stomach troubles. No one seemed concerned. They advised these symptoms were normal. The discharge continued until retrieval day. We stimulated for 12 days. Then, I was given a trigger shot of Ovidrel (standard unit dosage) 36 hours before my scheduled retrieval. I went in for monitoring 12 hours after the trigger shot. I had very bad stomach pains by then. I notified the nurse. Again, no one seemed concerned, and so I assumed these were typical symptoms. By the morning of the retrieval I was in excruciating pain. I could barely sit. I could hardly walk. My ovaries were in severe pain, but also the top of my stomach. It did not feel normal, but I had nothing to compare it to. Dr. Brauer was not available for my retrieval, as she was away. My retrieval was performed by Dr. Singer. I have nothing good to say about Dr. Singer what-so-ever. The retrieval was a failure. Despite having 30+ follicles measuring synchronously, at least 20 of which were measuring 14mm or more prior to trigger, Dr. Singer was unprepared for my retrieval, coupled with ovulating too early. It was as if he had not even looked at my charts at all based on his replies to my spouse post retrieval. He was only able to retrieve 2 follicles. The nurse that was in the room with him said it appeared as though I had already ovulated. We know in hindsight, this is exactly what happened. Both follicles were mature, and fertilized, therefore we knew we could rule out empty follicle syndrome, but neither made it past the cavitation state into blasts. Fast foward to retrieval #2. No longer willing to work with Dr. Singer at all, who told us that if Dr. Brauer thought we would have better results than the 2 follicles obtained, she was mistaken, Dr. Brauer promised to perfom my retrieval and stood by her word. The protocol was longer, Alyacen birth control for 16 days, followed by 14 days of stims, introducing cetrotide again on day 5, but halfway through, Menopur was dropped to 75 ml vs. 150, and cetrotide doubled on day 9. We agreed to administer a mixed trigger shot of .8ml Lupron and 1500 HCG intramuscularly. Retrieval took place 36 hours after. I felt 100x better than the first time. I knew for sure then that something had gone wrong that first time and it was related to the trigger shot. The second retrieval was successful, 17 follicles collected, 15 mature, 12 fertilized, and 8 frozen (not tested). Dr. Brauer did say it was the second most difficult retrieval of her career due to my anatomy and the left ovary being wedged between two fibroids that measure about the size of the ovary when it's dormant. Our very first FET was a natural cycle since I ovulate regularly on my own. Alyacen birth control to manipulate timing due to a death in the family followed by monitoring natural ovulation cycle. PIO shots for 6 days, followed by transfer and continuation of PIO shots. Tested positive with HPT as early as day of. Beta confirmed positive pregnancy 9DP5DT w/ Beta at 288. At 8 week ultrasound, fetus measured behind, by 10 weeks, no cardiac activity and a D&C was performed at the clinic. Second transfer, also natural cycle, this time with a trigger shot, PIO shots for 6 days prior - implantation failure, Beta was 1.68 Third transfer, also natural cycle, trigger shot, PIO shots for 6 days prior to transfer, Positive HPT 7dp5dt, and Beta was positive but low on 9DP5DT at 30. fetus measured behind at 8 weeks. D&C performed outside of the clinic.
How competent was Anate Aelion Brauer at LGBTQ care?
There is so much untapped potential at many of the larger clinics to find ways in which they can personalize treatment for the LGBTQIA+ community. The demand for fertility treatment is increasing. More queer people are seeking treatment rather than spending time, effort, money on at-home inseminations. The numbers would improve exponentially if that very community was not shuffled into this mix of predominantly infertile heterosexual women and given the same formula for success. Dr. Brauer, while seemingly open to same sex and queer fertility treatment, does not go out of her way with any particular nods of support or proclimations of being supportive of the queer community. There is a level of respect from her though.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Deborah Lurie)
The nursing staff were some of the best. Each of them had their nuances, characteristic behaviors and attributes, but overall as a team, they were some of the best, very on top of the portal with regard to response time and answering questions, and often times more compassionate and empathetic than the RE's. The staff in general at SGF screams EFFICIENT.
Describe your experience with Shady Grove Fertility New York.
This is a larger chain clinic, so they are backed by decades of experience and credentials, yet the Manhattan location is newer and so there is still a lot of potential to feel seen and heard more than those longer established clinics. The majority of the nurses and staff are cheerful, understand fertility treatment and the various people that would seek treatment. They will remember you by name, and have this inate ability (nearly all of them) to remember details too! I didn't experience this myself, but I would see that they provided meds if they had them to patients who failed to order enough or didn't have any left and relied on those patients to replenish later when they could for the next person. Just a small thing that could make a big difference to someone. They are currently in the middle of transitioning one of the RE's to the brooklyn location. So there are 3 RE's, one of which whose attention and presence is being pulled to the brooklyn location, one of which his reviews here on Fertility IQ speak for themselves and I can vouch are not untrue, and the last of which can't carry the patient load on her own! You are going to want to work mainly with Dr. Brauer and Dr. Setton, so, there are some challenges with scheduling. When it regards procedures that are so time sensitive such as retrievals, IUI's, natural cycle transfers, this is a deal breaker. You will have to repeatedly ask them to upload your lab results. It won't matter how many times you have asked before, they will do it happily and willingly, but they almost never will just upload them on their own. You can ask to perform labwork (and in some cases, I would overhear, even monitoring) outside of the office if it's more convenient for you at a labcorp or quest diagnostic. This is definitely a benefit.
Describe your experience with your monitoring appointments at Shady Grove Fertility New York.
Monitoring at SGF Manhattan was made easy. The hours generally go until 10AM, but on occassion, when necessary and if it could be accomodated, you could be seen until 11AM (though not preferable). This was a huge convenience for me and my long commute to the clinic and work hours. In addition, the monitoring hours are performed within a window, so while an appointment is advised, you could, if you had to, just show up.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
We had a high duductible every year, and sometimes it seemed like the clinic tried to hold off on our procedures that could have taken place end of year when insurance would fully cover them for the new year. That aspect was definitely questionable, or just coincidence. However, our insurance covered the majority of the costs associated with our IVF retrievals and transfers. I do not recommend having genetics testing post D&C done with SGF who use NATERA. I would advise against it. We are still disputing charges with them and they are not efficient or helpful at all. As far as the out of pocket costs with SGF, I did look to see what our insurance was billed vs. what was paid, and the OOP expenses are definitely competitive. They are not as pricey as some other clinics, but not on the lower end either. They are average costs for IVF. However, SGF does offer programs that could be very beneficial for those paying OOP such as shared risk.
Describe Anate Aelion Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
Dr. Brauer follows the recommendations set forth vby ASMR for eSET. In my particular case, due to PPROM, we never were keen on implanting more than one embryo at a time both because I was successfully implanting and wanted to give each embryo a chance on its own, but also because of the risks of a twin pregnancy with someone who already suffered PPROM at 18 weeks. However, I do believe if we sincerely wanted to and were okay with it, Dr. Brauer would have okayed multimpe embryo transfer of our untested embryos.
What specific things went wrong at Shady Grove Fertility New York?
  • Failed to call with results
  • Provided conflicting information
7
Doctor
Anate Aelion Brauer
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
LGBTQ Care
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
LGBTQ Care
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, 13 Eggs Frozen
NPS
10
NPS
10
Age 29
1 Egg Freezing
Endometriosis
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Singer gave me one-on-one attention that I have never received from another doctor in my life. As someone who suffers from severe endometriosis, I knew I had to freeze my eggs...For as many patients that Dr. Singer had, I felt like I was the only one. He was available as needed and was always there to help guide me throughout the entire journey. He was very involved in the process and wanted to make sure I felt like I was in good hands....
A big strength is the empathy that is constantly shown at SGF [Shady Grove Fertility]. Everyone walks around with a smile and truly has the patient's best interest at heart. All of the doctors and staff there are educated and know exactly what they are doing...My nurse was Grace and she was awesome...She gave me her personal line and was always one phone call away from answering any question that I needed.
How was your experience with Tomer Singer at Shady Grove Fertility New York?
For as many patients that Dr. Singer had, I felt like I was the only one. He was available as needed and was always there to help guide me throughout the entire journey. He was very involved in the process and wanted to make sure I felt like I was in good hands.
What's one piece of advice would you give a prospective patient of Tomer Singer at Shady Grove Fertility New York?
No other clinic to go to!
During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility New York?
Dr. Singer gave me one-on-one attention that I have never received from another doctor in my life. As someone who suffers from severe endometriosis, I knew I had to freeze my eggs. I hate the thought of needles, feeling bloated, having a procedure etc. so it took me awhile to finally have the courage to educate myself. Dr. Singer, my nurse and the SGF team really made me feel empowered to go on the journey. Not to mention, they were very empathetic, which was critical for me. I finally felt like "I can do this" and that is all due to the SGF staff and Dr. Singer. Highly recommend for anyone considering.
Describe the protocols Tomer Singer used in your cycles at Shady Grove Fertility New York and their degree of success.
My journey started with an in person visit for bloodwork to understand my AMH levels and a sonogram. Based on those results, Dr. Singer was able to formulate the right plan for me, including medication. I started off with two injections and a pill and then introduced a third during day 4/5. I then triggered on day 7/8. I went into the office frequently and Dr. Singer adjusted my medication intake as needed.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Grace )
My nurse was Grace and she was awesome. I almost felt like we became friends by the end of the journey that is how often I would call her. She gave me her personal line and was always one phone call away from answering any question that I needed. She was great.
Describe your experience with Shady Grove Fertility New York.
A big strength is the empathy that is constantly shown at SGF. Everyone walks around with a smile and truly has the patient's best interest at heart. All of the doctors and staff there are educated and know exactly what they are doing.
Describe your experience with your monitoring appointments at Shady Grove Fertility New York.
Monitoring was super easy - I always expect to wait around at doctors office and I typically get super impatient. I was a little worried about this going into the process knowing how frequently I would need to go into the office for monitoring. SGF never made me wait. I was always in and out and it was very easy. Again, made the process that much more enjoyable (without it actually being enjoyable, haha)
Describe the costs associated with your care under Tomer Singer at Shady Grove Fertility New York.
I believe it was around 7K for the procedure and then additional funds for the medicine and anesthesia.
10
Doctor
Tomer Singer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 IUI
Male Factor
PCOS
Ashkenazi Jewish
Sales Representative
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Singer and his entire team are responsive and caring...delicate and relaxed while still providing the best medical care...During the IUI, I was incredibly nervous. [He] took note, understood, and reacted as if I were his family. He was extra careful to make the IUI as painless as possible. He put on music, explained everything, and within minutes was done.
It's a busy clinic [Shady Grove Fertility], but they always make time for you and the facility is beautiful!...very conveniently located...Everything feels new and clean...front desk books appointments readily and easily. The nursing team is responsive via the portal and always calls with results. Everyone was kind and helpful.
How was your experience with Tomer Singer at Shady Grove Fertility New York?
Dr. Singer is optimistic, full of energy, and pays close attention to detail. During exams, he is delicate and relaxed while still providing the best medical care. He treated me with compassion and kindness. During the IUI, I was incredibly nervous. Dr. Singer took note, understood, and reacted as if I were his family. He was extra careful to make the IUI as painless as possible. He put on music, explained everything, and within minutes was done.
What's one piece of advice would you give a prospective patient of Tomer Singer at Shady Grove Fertility New York?
Dr. Singer sees many patients but will give you the time you need. Just be ready with your questions in advance so that you can tackle them when you do see him. Most importantly, trust him! He will lead you to where you want to go!
During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility New York?
Dr. Singer and his entire team are responsive and caring. Unfortunately, I am a nervous patient, but Dr. Singer was able to comfort me and explain things well.
Describe the protocols Tomer Singer used in your cycles at Shady Grove Fertility New York and their degree of success.
I have PCOS, so Dr. Singer put me on letrozole at the beginning of the cycle. He monitored the follicle growth and decided to wait until he saw more growth so he delayed the ovidrel/IUI piece and provided estradiol in the meantime. Then, a few days later, my husband administered the ovidrel shot and 36 hours later was the IUI. Post IUI, involved progesterone suppositories and estradiol. He closely monitors post IUI if there is a pregnancy.
Describe your experience with the nursing staff at Shady Grove Fertility New York.
Shady grove has a large staff. Everyone is kind and helpful. The front desk books appointments readily and easily. The nursing team is responsive via the portal and always calls with results. Everyone was kind and helpful.
Describe your experience with Shady Grove Fertility New York.
It's a busy clinic , but they always make time for you and the facility is beautiful! For me, it was very conveniently located on the UES. Everything feels new and clean. The waiting area is calming and the nurses who draw blood are very good at it.
Describe the costs associated with your care under Tomer Singer at Shady Grove Fertility New York.
insurance covered all except copay
10
Doctor
Tomer Singer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
1 Fertility Medications
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Business Executive
4th of 4 Docs
6 IUI With Other Docs
2 IVF With Other Docs
3 Egg Freezing With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I love that I see him [Dr. Singer] for every visit, he is always very positive, unless there is a reason not to be, he is kind in bad news, but also very clear. He is always very matter of fact in his advice and treatment plans and is available and responsive. ... His treatment plan is based on science and facts and tailored to our needs and our results from precious cycles with other doctors. He has thoroughly reviewed all of our history and either has a great memory or refreshes himself on our case prior to all visits/calls to discuss.
The NYC office is brand new, state of the art, and beautiful. For those who do not live in the city, like myself, parking is expensive and generally in a garage because of the area of the city it is located in. The office staff is friendly and very helpful. ... Vivian is located in the Rockville office so I only speak to her over the phone and via email or through the portal. She is very responsive, compassionate and thorough. My donor coordinator is Rachel Light, who is also very responsive and helpful. When I physically am in the office I cannot remember the name of the nurse, but I have seen her every time. She is nice and thorough but as I see Dr. Singer on every visit I have formed a much stronger relationship with hin.
How was your experience with Tomer Singer at Shady Grove Fertility New York?
I love that I see him for every visit, he is always very positive, unless there is a reason not to be, he is kind in bad news, but also very clear. He is always very matter of fact in his advice and treatment plans and is available and responsive.
What's one piece of advice would you give a prospective patient of Tomer Singer at Shady Grove Fertility New York?
Be ready to feel like part of the family, he is a wonderful man.
During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility New York?
Dr. Singer speaks to you like a person and an intelligent human being, he started off with us very basic, but as we have been going through this for many years now he now speaks to us on our level of understanding. You can tell that he truly cares and can empathize with our challenges and is confident he can assist us. His treatment plan is based on science and facts and tailored to our needs and our results from precious cycles with other doctors. He has thoroughly reviewed all of our history and either has a great memory or refreshes himself on our case prior to all visits/calls to discuss.
Describe the protocols Tomer Singer used in your cycles at Shady Grove Fertility New York and their degree of success.
We have yet to start a treatment cycle with Dr. Singer, unfortunately as we need donor eggs and all donor cycles are on hold due to COVID-19 we are in a holding pattern. We are reviewing their frozen egg bank to see if there is a suitable donor there. He has us re-do all the testing from previous clinics with much additional to determine what protocols we should use including and ERA to determine exactly how much progesterone is needed for a transfer. None of the other doctors even suggested this test, we were planning to ask our last clinic. When discussing previous treatment protocols he is very clear about what is will and won't do based on science and his overall experience, other clinics have been very open to our suggestions which made us feel like we had to do the research and be the doctor.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Vivian Oseni - donor coordinating nurse)
Vivian is located in the Rockville office so I only speak to her over the phone and via email or through the portal. She is very responsive, compassionate and thorough. My donor coordinator is Rachel Light, who is also very responsive and helpful. When I physically am in the office I cannot remember the name of the nurse, but I have seen her every time. She is nice and thorough but as I see Dr. Singer on every visit I have formed a much stronger relationship with hin.
Describe your experience with Shady Grove Fertility New York.
The NYC office is brand new, state of the art, and beautiful. For those who do not live in the city, like myself, parking is expensive and generally in a garage because of the area of the city it is located in. The office staff is friendly and very helpful.
Describe the costs associated with your care under Tomer Singer at Shady Grove Fertility New York.
We have been accepted into the Shared Risk Program with Shady Grove, but as we have not yet selected a donor we have not had to pay yet. If we do a 1:1 donor with the PGT-A testing the cost will be $77k excluding medications and that will cover up to 6 donors (and all the eggs that come from them) and all transfers until we take home a live child. If we don't or choose to give up then we get the $77k back. If we do the 2:1 then it would be $53k with the same as above except we would be splitting the eggs with another couple.
Describe Tomer Singer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
He has advised us that he would be most comfortable with eSET, but open to discussing the transfer of 2 embryos. Mostly because we would like to have two children. However, he is not strongly in favor due to the risk of the embryo and myself if a twin pregnancy does occur.
10
Doctor
Tomer Singer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 48
1 IUI
2 IVF
2 Egg Freezing
Unexplained
East Asian
Income $500K+
Marketer or PR
3rd of 3 Docs
5 IUI With Other Docs
2 IVF With Other Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer is energetic, knowledgeable, and communicative...put us at ease through a frank but encouraging assessment of our situation and a sound proposed path forward. She was warm, direct and transparent (which we desperately needed after multiple rounds of disappointment). We followed her advice with 2 wildly successful egg retrieval.
New, clean, beautiful, welcoming facility enviroment and great staff support [at Shady Grove Fertility]. They truly care about their patients. Best yet, not too crowded since it's relatively new. It's close to multiple mid-town Manhattan train lines. So it's super convenient.
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
We went to Dr. Brauer after repeated failed IUI (4 times), and IVF (3 times) at a different center where the last cycle resulted in an ectopic pregnancy. We were diagnosed with unexplained infertility but seemed according to the embryologist unable to grow day-5 blastocytes. My wife was 37 and I was 47 at the time. We were desperate and had mixed expectation when we first reached out to Shady Grove. We were at a point in life where we had to consider backup options in our fertility journey. At first consultation, Dr. Brauer quickly put us at ease through a frank but encouraging assessment of our situation and a sound proposed path forward. She was warm, direct and transparent (which we desperately needed after multiple rounds of disappointment). We followed her advice with 2 wildly successful egg retrieval. That turned into 4 good quality frozen PGS normal day-5 embryos and 3 low-grade mosaics, one of whom is happily with us in a healthy week-13 pregnancy. Dr. Brauer is energetic, knowledgeable, and communicative. She gives honest feedback and is there to listen and support. She truly cares about her patients. Compared to multiple doctors (from other centers of excellence) we had before, Dr. Bauer has IVF expertise and clinical intuition head and shoulders above her peers’. She is supported by amazing staff (e.g., Debs) and embryologists (George) who are compassionate, caring and truly do magic. We cannot recommend her and her practice enough to other couples going through this challenging fertility process. Dr. Brauer and her office can be the long-awaited hope you have been looking for.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Debra)
Deb is truly amazing! She is on top of everything and communicates well
Describe your experience with Shady Grove Fertility New York.
New, clean, beautiful, welcoming facility enviroment and great staff support. They truly care about their patients. Best yet, not too crowded since it's relatively new. It's close to multiple mid-town Manhattan train lines. So it's super convenient.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
~15K
10
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Unknown Success
NPS
10
NPS
10
Age 38
1 IVF
Recurrent Pregnancy Loss
East Asian
Income $500K+
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Infertility is never an easy journey but Dr. Setton is an amazing physician that does his best to make it "easier." He truly cares about his patients and is extremely easy to talk to about any and everything. He was an extreme source of knowledge, insights, and comfort during our journey and we were blessed to be cared for by him...genuinely excited and happy with us during our journey...
[Shady Grove Fertility is] Extremely well organized and well run; efficient; never a problem to get an appointment when you wanted it. Clear billing (very transparent and upfront). Also, the nurse technicians are AMAZING! The building is also very clean and meticulously designed...Infertility is never an easy journey but Dr. Setton is an amazing physician that does his best to make it "easier."
How was your experience with Robert Setton at Shady Grove Fertility New York?
Infertility is never an easy journey but Dr. Setton is an amazing physician that does his best to make it "easier." He truly cares about his patients and is extremely easy to talk to about any and everything. He was an extreme source of knowledge, insights, and comfort during our journey and we were blessed to be cared for by him. I highly recommend him for anyone facing a difficult journey.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
Don't be afraid to discuss any and everything with him - he is extremely open and no question is too small
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
He was an extreme source of knowledge, insights, and comfort during our journey and we were blessed to be cared for by him. He paid close attention to my case and would call me even while on vacation to give me updates. He was genuinely excited and happy with us during our journey, and I could tell when things did not go well he took it extremely personally.
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York and their degree of success.
1) Natural attempt with progesterone suppositories 2) Polyp removal 3) Natural attempt with progesterone suppositories 4) Full IVF cycle - 1 retrieval with Gonal/Menopur/Cetrotide; trigger shot with Leprolide; retrieval; PGT testing; frozen egg transfer
Describe your experience with Shady Grove Fertility New York.
Extremely well organized and well run; efficient; never a problem to get an appointment when you wanted it. Clear billing (very transparent and upfront). Also, the nurse technicians are AMAZING! The building is also very clean and meticulously designed.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
1 IUI
1 Embryo Freezing
Ashkenazi Jewish
Income $500K+
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer has great energy and really provides a personalized approach...I really appreciated how she is no-BS and very direct...over the moon at the results at the end which in part was because she managed my expectations the entire way through...really does care and when I freaked out right before the retrieval she was concerned and took time to calm me down...very positive experience with great results for my elective embryo freezing!
Loved the clinic [ Shady Grove Fertility]. It was always so easy to get an appointment - literally they asked ME what times worked best always. Very rare for NYC. Beautiful waiting room and everything was extra clean which I appreciated during Covid...very positive experience with great results for my elective embryo freezing!
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
Absolutely loved Dr. Brauer and I've already recommended 4 friends to her who are currently undergoing or starting treatment. I am a very busy career lady myself as is Dr. Brauer so I really appreciated how she is no-BS and very direct. Loved her honesty throughout the whole process. I was over the moon at the results at the end which in part was because she managed my expectations the entire way through. She really does care and when I freaked out right before the retrieval she was concerned and took time to calm me down. All in all a very positive experience with great results for my elective embryo freezing!
What's one piece of advice would you give a prospective patient of Anate Aelion Brauer at Shady Grove Fertility New York?
Go to her! I started out at another popular clinic with a different doctor and did not like their energy. Made the switch right before injections and SO happy I did!
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr. Brauer has great energy and really provides a personalized approach to each of her clients. During the process Dr. Brauer tailored my treatment just for me and adjusted as necessary with I always appreciated.
Describe your experience with Shady Grove Fertility New York.
Loved the clinic. It was always so easy to get an appointment - literally they asked ME what times worked best always. Very rare for NYC. Beautiful waiting room and everything was extra clean which I appreciated during Covid.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
Costs for treatment and procedure, anesthesia, medicine at outside pharmacy (this was the big one - about $22k since I went through insurance), PGS genetic testing and storage.
10
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 1 Egg Frozen
NPS
1
NPS
3
Age 26
1 Egg Freezing
European
Income $100K - $199K
Investment Banker
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Brauer didn't make me feel valid in my concerns or disappointment. Seemed solely focused on pushing additional cycles without explaining my current protocol. Often felt I had to chase the clinic for additional details and never felt certain who i was supposed to direct my questions to...Very rarely saw Dr. Brauer during my treatment. Often felt like my concerns were not valid, and did not take the time to explain my protocol to me...
The nurses [at Shady Grove Fertility New York] were friendly, there are many of them so was never truly sure who was the nurse i was supposed to be working with. Any number of them would call with updates/to schedule my next appointment. Made it feel like a communication vacuum that was never shared across the team...The clinic itself is comfortable. Fairly easy to schedule appointments and get in contact with the front desk. The ultrasound technicians were good at explaining what they saw each visit and making me feel cared for...
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr Brauer didn't make me feel valid in my concerns or disappointment. Seemed solely focused on pushing additional cycles without explaining my current protocol. Often felt I had to chase the clinic for additional details and never felt certain who i was supposed to direct my questions to.
What's one piece of advice would you give a prospective patient of Anate Aelion Brauer at Shady Grove Fertility New York?
If you're looking for someone to sit with you and champion your journey, would not expect this here.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Very rarely saw Dr. Brauer during my treatment. Often felt like my concerns were not valid, and did not take the time to explain my protocol to me.
Describe your experience with the nursing staff at Shady Grove Fertility New York.
The nurses were friendly, there are many of them so was never truly sure who was the nurse i was supposed to be working with. Any number of them would call with updates/to schedule my next appointment. Made it feel like a communication vacuum that was never shared across the team.
Describe your experience with Shady Grove Fertility New York.
The clinic itself is comfortable. Fairly easy to schedule appointments and get in contact with the front desk. The ultrasound technicians were good at explaining what they saw each visit and making me feel cared for.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
Did not include cost for storage/medications
What specific things went wrong at Shady Grove Fertility New York?
  • Failed to call with results
  • Failed to convey critical information
1
Doctor
Anate Aelion Brauer
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
9
NPS
10
Age 31
1 Fertility Medications
European
Income $500K+
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
When I first went to Dr. Brauer I wasn't sure exactly what I needed but I just had had a miscarriage and wanted to know all my options. She was extremely friendly and walked my through all of my options. She was supportive and friendly throughout everything...I had 1 medicated cycle of clomid...I had a ton of questions and they always were able to answer them without making me feel like I was annoying and were cheering for me the entire way...
They [nurses at Shady Grove Fertility New York] were AMAZING. Always called me with results in a timely manor and answered questions in the online portal promptly. They were great communications and were extremely compassionate...SGF was accommodating and easy to make an appointment or reschedule if needed. Sometimes in the morning the wait was long for the doctor or tech but nothing crazy. I found it best to go first thing in the morning to try and cut down on wait times...
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
When I first went to Dr. Brauer I wasn't sure exactly what I needed but I just had had a miscarriage and wanted to know all my options. She was extremely friendly and walked my through all of my options. She was supportive and friendly throughout everything.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr. Brauer and her staff were excellent. I had a ton of questions and they always were able to answer them without making me feel like I was annoying and were cheering for me the entire way. We had a scare early on and they were extremely supportive. When we found out our pregnancy was viable they truly celebrated with us.
Describe the protocols Anate Aelion Brauer used in your cycles at Shady Grove Fertility New York and their degree of success.
I had 1 medicated cycle of clomid
Describe your experience with your nurse at Shady Grove Fertility New York.
They were AMAZING. Always called me with results in a timely manor and answered questions in the online portal promptly. They were great communications and were extremely compassionate.
Describe your experience with Shady Grove Fertility New York.
SGF was accommodating and easy to make an appointment or reschedule if needed. Sometimes in the morning the wait was long for the doctor or tech but nothing crazy. I found it best to go first thing in the morning to try and cut down on wait times.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
insurance covered the majority.
9
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 16 Eggs Frozen
NPS
10
NPS
10
Age 37
1 Egg Freezing
European
Income $50K - $99K
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had such a positive experience from start to finish! I’ve already recommended Dr. Setton to several friends. He has a very warm and cheerful bedside manner, and is an excellent physician. His team was in contact with me every step of the way and my results exceeded my expectations. You will be in good hands here!
I truly cannot think of any weaknesses. The office [Shady Grove Fertility] is beautiful, conveniently located, and the staff is amazing! I would tell a new patient that if they pick SGF they will be in the hands of the most competent and caring team...He [Dr. Setton] has a very warm and cheerful bedside manner, and is an excellent physician. His team was in contact with me every step of the way and my results exceeded my expectations.
How was your experience with Robert Setton at Shady Grove Fertility New York?
I had such a positive experience from start to finish! I’ve already recommended Dr. Setton to several friends. He has a very warm and cheerful bedside manner, and is an excellent physician. His team was in contact with me every step of the way and my results exceeded my expectations. You will be in good hands here!
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
I met with three different offices (Weill Cornell, Spring, and SGF) because I’m the type of person that likes to be certain I’m getting the best care, and I’m so glad I chose Dr. Setton and SGF. The team is so wonderful, you will be treated like family and in a warm and supportive environment with excellent care!
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Dr. Setton and his care team at SGF are the best in the field! They are so warm and caring. I felt supported every step of the way.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Catherine, Valerie )
Catherine and Valerie are the best!! They are so warm, and thorough, and really get to know their patients!
Describe your experience with Shady Grove Fertility New York.
I truly cannot think of any weaknesses. The office is beautiful, conveniently located, and the staff is amazing! I would tell a new patient that if they pick SGF they will be in the hands of the most competent and caring team.
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
The costs were coveted by my insurance, but when I initially looked I thought I’d be paying out of pocket and SGF was willing to work with me on the costs.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 32
2 IVF
European
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brauer] did many of my ultrasounds herself when she was in office, and always made me feel so comfortable. Specifically, before going into each retrieval surgery, she always put a warmed blanket over me and made me feel so safe and cozy during such a vulnerable moment. It’s details like that (just one among many) that make her stand out as a truly incredible human and doctor...So kind, personable, sweet and gentle. She and her staff were an absolute pleasure to work with....
Lily [nurse at Shady Grove Fertility New York] is wonderful! So kind, sweet, relatable and shared every joy and disappointment right by my side every step of the way...Short wait For monitoring, no wait for procedures (always on time), answer the phone SO fast and very responsive to all emails. I would recommend SGF to anyone who is undergoing fertility treatment...
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
She did many of my ultrasounds herself when she was in office, and always made me feel so comfortable. Specifically, before going into each retrieval surgery, she always put a warmed blanket over me and made me feel so safe and cozy during such a vulnerable moment. It’s details like that (just one among many) that make her stand out as a truly incredible human and doctor.
What's one piece of advice would you give a prospective patient of Anate Aelion Brauer at Shady Grove Fertility New York?
Trust her, she’s wonderful.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr. Brauer is AMAZING! So kind, personable, sweet and gentle. She and her staff were an absolute pleasure to work with.
Describe the protocols Anate Aelion Brauer used in your cycles at Shady Grove Fertility New York and their degree of success.
I was on Cetritide, menopur and gonal F. I also did BCP priming before my cycles and before transfer.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Lily)
Lily is wonderful! So kind, sweet, relatable and shared every joy and disappointment right by my side every step of the way. Going to miss getting my daily calls until we go back for our next bubs.
Describe your experience with Shady Grove Fertility New York.
Everything was great. Short wait For monitoring, no wait for procedures (always on time), answer the phone SO fast and very responsive to all emails. I would recommend SGF to anyone who is undergoing fertility treatment.
10
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 34
1 IUI
Ashkenazi Jewish
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brauer] was the most kind doctor I have ever been to. I can't say enough good things about her and my experience. She held my hand throughout the entire experience and made me feel so safe. She was always available to speak with me and make me about anything at any time. Dr. Brauer is my most favorite doctor I have ever had and I’m so thankful to have met her...
The nursing staff [at Shady Grove Fertility New York] kept me updated on all the treatment plan and always followed up with me after every visit...Very nice facility, easy to make appointment. Very responsible and good online system. The billing department was easy to work with and everything was clearly explained to me...very helpful and straightforward...
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
She was the most kind doctor I have ever been to. I can't say enough good things about her and my experience. She held my hand throughout the entire experience and made me feel so safe. She was always available to speak with me and make me about anything at any time. Dr. Brauer is my most favorite doctor I have ever had and I’m so thankful to have met her.
What's one piece of advice would you give a prospective patient of Anate Aelion Brauer at Shady Grove Fertility New York?
Go to Dr. Brauer, she's the best!!
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
She was so kind
Describe your experience with your nurse at Shady Grove Fertility New York.
The nursing staff kept me updated on all the treatment plan and always followed up with me after every visit.
Describe your experience with Shady Grove Fertility New York.
Very nice facility, easy to make appointment. Very responsible and good online system. The billing department was easy to work with and everything was clearly explained to me. I would highly recommend using this clinic.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
The billing department was very helpful and straightforward and worked with my insurance.
10
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 35
1 IVF
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I met Dr. Singer in April and by June I was pregnant! This was after 2 unsuccessful rounds of IVF at a large clinic...was a welcome breath of fresh air and gave me hope. I found IVF to be such a stressful experience, but knowing that I could fully trust my doctor made everything so much easier...[he] was always there for me, answering all my questions with a smile and made sure I feel good about each and every decision.
The clinic [Shady Grove Fertility] is great, everyone is so nice and professional. Never waited in line and the team always answered my calls/emails quickly. The billing department was great and help me a lot. The facility feels new, clean and nicely decorated...[nursing staff] were amazing - so professional, organized and kind...Dr. Singer was always there for me, answering all my questions with a smile...
How was your experience with Tomer Singer at Shady Grove Fertility New York?
Best doctor! Let's start with the results: I met Dr. Singer in April and by June I was pregnant! This was after 2 unsuccessful rounds of IVF at a large clinic in NYC. Dr. Singer was a welcome breath of fresh air and gave me hope. I found IVF to be such a stressful experience, but knowing that I could fully trust my doctor made everything so much easier. I truly cannot recommend him enough! Hoping to go back to him for #2 soon.
During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility New York?
Dr. Singer was always there for me, answering all my questions with a smile and made sure I feel good about each and every decision.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Marissa)
Marissa and the staff were amazing - so professional, organized and kind.
Describe your experience with Shady Grove Fertility New York.
The clinic is great, everyone is so nice and professional. Never waited in line and the team always answered my calls/emails quickly. The billing department was great and help me a lot. The facility feels new, clean and nicely decorated.
10
Doctor
Tomer Singer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 41
2 IVF
Ashkenazi Jewish
Income $500K+
1st of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Setton struck the perfect balance of being warm and positive but not guaranteeing miracles. I always felt like my fertility was as important to him as it was to me, but he never over-promised...He always made time to explain every option and answer every question- I never felt rushed in his presence. He made time to call me when he could not see me in person, even if it meant reaching out to me late at night. I felt like a priority...
Becoming a patient here [Shady Grove Fertility New York] meant joining a community. It is a network of caregivers whose every action is underscored by providing a safe and calm environment and caring about their patients...Val and Catherine are two of the most upbeat, organized, and competent humans I have ever met. I could always rely on them for prompt updates, words of encouragement, and a source of knowledge for my many, many questions...
How was your experience with Robert Setton at Shady Grove Fertility New York?
Dr. Setton was my fertility advocate from the start, even before I decided to officially become a patient with Shady Grove. He always made time to explain every option and answer every question- I never felt rushed in his presence. He made time to call me when he could not see me in person, even if it meant reaching out to me late at night. I felt like a priority- like I had someone who truly cared that I could become a mom someday. He told me at our first meeting that fertility medicine was his calling. A cynical New Yorker, at the time I thought it was a bit hokey. In hindsight, I recognize how true it is and how fortunate the community is to have him as a caregiver.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
Ask all the questions you have! And then ask what questions you should have asked that you didn't. There is so much to know and you should never be shy about getting all the facts, big and small.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Dr. Setton struck the perfect balance of being warm and positive but not guaranteeing miracles. I always felt like my fertility was as important to him as it was to me, but he never over-promised. That candor mixed with kindness established a base of trust from Day 1.
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York and their degree of success.
I came to Dr. Setton after an egg thaw of 21 frozen eggs my former clinic resulted in zero euploid embryos. I was shocked and devastated- I hadn't even known that was possible. I did two more egg retrievals once I started with Dr. Setton. The first resulted in 1 euploid embryo and the second resulted in 7 euploid embryos. I am currently 8 weeks pregnant after my first FET.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Valerie and Catherine)
Val and Catherine are two of the most upbeat, organized, and competent humans I have ever met. I could always rely on them for prompt updates, words of encouragement, and a source of knowledge for my many, many questions. I don't think I'll ever forget Val calling me with the results of my third egg retrieval PGT tests- she was as excited as I was. I always felt really lucky to be working with them and I don't know how they stay on top of it all.
Describe your experience with Shady Grove Fertility New York.
I wish there were more places I could rave about Dr. Setton, his team, and Shady Grove. I had been with another large practice in NYC prior to going to SG. Every time I left there I had two thoughts- 1. I am just an invoice to these people, and 2. no one there cares if I ever have a baby. From Day 1 at SG, the opposite was true. Becoming a patient here meant joining a community. It is a network of caregivers whose every action is underscored by providing a safe and calm environment and caring about their patients . It's hard to understand why anyone would seek fertility care elsewhere.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
9
NPS
10
Age 36 - 38
2 IUI
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer is very empathetic in her approach and centers her recommendations around how you are feeling as a patient, rather than just focusing on the clinical aspects of care. She takes the time to call me personally to share good and bad news, and I can tell she is invested in the outcome...While she has strong opinions about certain aspects of ART, she was open to my input as a patient and allowed me to weigh in on the course of treatment at certain points, which I appreciated.
SGF NY is a great clinic. It's run very smoothly with knowledgeable, capable staff. The nursing staff is superb and the doctors are compassionate and trustworthy. As with any clinic, it's important to advocate for yourself, ask a lot of questions, and reach out proactively if you are ever feeling confused or unsure about your treatment plan. They are busy, so you need to make the most of the limited time you have with your RE when you're in the office for a clinical visit.
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr. Brauer is an empathetic, kind and knowledgeable physician. She cares deeply about her patients and wants the best for them. While she has strong opinions about certain aspects of ART, she was open to my input as a patient and allowed me to weigh in on the course of treatment at certain points, which I appreciated.
What's one piece of advice would you give a prospective patient of Anate Aelion Brauer at Shady Grove Fertility New York?
Ask a lot of questions and don't be afraid to offer a counterpoint if you don't feel comfortable with what she is recommending for any reason.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr. Brauer is very empathetic in her approach and centers her recommendations around how you are feeling as a patient, rather than just focusing on the clinical aspects of care. She takes the time to call me personally to share good and bad news, and I can tell she is invested in the outcome.
Describe the protocols Anate Aelion Brauer used in your cycles at Shady Grove Fertility New York and their degree of success.
I went through several medicated IVF cycles using my own eggs, but we never wound up with any normal embryos to transfer. We then moved on to donor IVF, undergoing a fresh cycle and then FET with one of the embryos that resulted from that cycle. This transfer was fortunately successful.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Melissa Goldner)
My nurse was excellent. She was very responsive, knowledgeable and empathetic. I felt comfortable calling or reaching out anytime with questions, never feeling like I was bothering her (even though I know the nursing staff are very busy). In general, I had a wonderful experience with all of the nurses and care coordinators at SGF NY.
Describe your experience with Shady Grove Fertility New York.
SGF NY is a great clinic. It's run very smoothly with knowledgeable, capable staff. The nursing staff is superb and the doctors are compassionate and trustworthy. As with any clinic, it's important to advocate for yourself, ask a lot of questions, and reach out proactively if you are ever feeling confused or unsure about your treatment plan. They are busy, so you need to make the most of the limited time you have with your RE when you're in the office for a clinical visit.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
My insurance denied coverage for IVF with my own eggs, so we paid for a package of two cycles for about $35,000. We then enrolled in the shared risk donor IVF program (with FET) which cost $41,000.
Describe Anate Aelion Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
To my knowledge I don't believe Shady Grove Fertility allows for multiple embryo transfer. I don't have a problem with this because I know multiple pregnancies are inherently high risk.
What specific things went wrong at Shady Grove Fertility New York?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility New York.
On one occasion, my doctor called the wrong cell phone number with my fertilization results, so I did not get them until the following day. It was truly an accident, though.
9
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 39 - 40
4 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer was a caring and warm provider. I always felt like she was invested in what we were doing and in my results. She always took the time to answer my questions and clarify any confusion. She provided positive support while not giving unrealistic expectations...she adjusted my protocol from cycle to cycle, and even within a cycle if it seemed necessary....
I went to a nearby and highly qualified clinic before coming to Shady Grove. I truly felt like just a number at the other clinic. I suppose it doesn't really matter if they get the job done, but SGF got the job done while treating me like a human with feelings...Debs (Deborah) was always supportive and available for questions if needed. I felt that she cared about my results. I felt incredibly confident in her expertise and level of care
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
Again, Dr. Brauer was a caring and warm provider. I always felt like she was invested in what we were doing and in my results. She always took the time to answer my questions and clarify any confusion. She provided positive support while not giving unrealistic expectations.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr. Brauer was incredibly warm and caring during my care. She seemed genuinely disappointed when there was bad news, and very excited when she called to tell me that my embryo had implanted. I loved working with her.
Describe the protocols Anate Aelion Brauer used in your cycles at Shady Grove Fertility New York and their degree of success.
I don't remember these details. I do know that she adjusted my protocol from cycle to cycle, and even within a cycle if it seemed necessary.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Deborah Lurie)
Debs (Deborah) was always supportive and available for questions if needed. I felt that she cared about my results. I felt incredibly confident in her expertise and level of care. The other nurses I dealt with (Lily, Sara, Victoria(?)) were all wonderful as well.
Describe your experience with Shady Grove Fertility New York.
I went to a nearby and highly qualified clinic before coming to Shady Grove. I truly felt like just a number at the other clinic. I suppose it doesn't really matter if they get the job done, but SGF got the job done while treating me like a human with feelings.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
For four egg retrievals and one embryo transfer, we paid about $60,000. I believe $20,000 of this was for medication. It should be noted that this was with insurance coverage for the first two cycles, and one cycle where I spent significantly less than otherwise on medication because I had access to leftover medication from someone else.
Describe Anate Aelion Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
This wasn't something we discussed. I had two viable embryos after 4 retrievals, and wouldn't have wanted to implant both even if she'd supported it. I do know that I'm already a high risk pregnancy so I don't expect that any doctor would have supported that choice.
10
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 41 - 42
7 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Unexplained
Black or African-American
Income $200K - $499K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Brauer was always attentive, thoughtful, and compassionate in care and communication. She knew me, my story and my goals...Over 7 cycles, she learned my body, understood my reactions and adjusted to ensure we stayed on track. When she couldn’t be there, she gave specific directions to the supporting doctors and made sure my journey was always a priority.
Spanking new facility [Shady Grove Fertility], technology and equipment. It was always clean, controlled and organized. Someone was always available to check you in, pick up your phone call and collect any payments...[nurse] was absolutely amazing and completely tuned into my fertility journey...answered questions, returned calls, coached me through disappointing results and always made sure I had meds and appointments as requested...I completed treatment throughout the 2020 pandemic and was always impressed with relevant protocols, sanitized conditions and the following of occupancy guidelines.
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr Brauer is one of a kind. She is a RE nerd, who genuinely enjoys the work and research she’s involved in. Upbeat and energetic, she carried me through some tough moments. Either Dr B or the doctor on call (Singer or later Setton) completed every single one of my ultrasounds. She called when she said she would and was easy to make an appointment with if I had a question during off times. Over 7 cycles, she learned my body, understood my reactions and adjusted to ensure we stayed on track. When she couldn’t be there, she gave specific directions to the supporting doctors and made sure my journey was always a priority.
What's one piece of advice would you give a prospective patient of Anate Aelion Brauer at Shady Grove Fertility New York?
Be clear with her about your fertility background, express yourself goals and ask her for her honest assessment. She’ll give it to you straight and base her guidance on science and research.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr Brauer was always attentive, thoughtful, and compassionate in care and communication. She knew me, my story and my goals.
Describe the protocols Anate Aelion Brauer used in your cycles at Shady Grove Fertility New York and their degree of success.
Antagonist approach. Some with estrogen priming (patch) and most without, once she realized my body responded similarly under both conditions. I started with lower meds (300 Gonal/ 150 Menapur) and finished my last 4 cycle with 300 Gonal/ 300 Menapur due to age and DOR. I produced more eggs than normal for my age but struggled with egg quality. She encouraged PGS due to age and insurance coverage and I trusted her the entire way. I completed 3 saline sonograms, one ERA and PGS testing on all 5 day embryos because she knew I trusted science.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Deborah Lurie)
Debs was absolutely amazing and completely tuned into my fertility journey. She answered questions, returned calls, coached me through disappointing results and always made sure I had meds and appointments as requested. She’s a real nurse rockstar!
Describe your experience with Shady Grove Fertility New York.
Spanking new facility, technology and equipment. It was always clean, controlled and organized. Someone was always available to check you in, pick up your phone call and collect any payments. I completed treatment throughout the 2020 pandemic and was always impressed with relevant protocols, sanitized conditions and the following of occupancy guidelines.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
I was covered primarily by insurance- both services and medication.
Describe Anate Aelion Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
Due to PGS testing, we only transferred one euploid 5 day embryo
What specific things went wrong at Shady Grove Fertility New York?
  • Lost appointments
Describe the specific things that went wrong at Shady Grove Fertility New York.
I completed 7 cycles and only 1 time was my appointment not captured correctly.
10
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2020, Successful
NPS
10
NPS
10
Age 33 - 36
1 IVF
Unexplained
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer explained various options open to my husband and I, and thoroughly answered all of our questions and eased all of our concerns...very clinically knowledgeable, but also has a way to make you feel as if you are lifelong friends and put your worried mind at ease right away. I always felt very comfortable going to her with any concerns and she took the time to ensure I was comfortable with every step of our fertility journey.
The wait time at this clinic [Shady Grove Fertility] is minimal which was very important to my while going through this process...they do everything possible to accommodate appointment times and stick to them. I also appreciated the extremely fast turn around time for responses to your portal questions...I find the system in which to handle billing questions difficult to use and not intuitive.
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
I have had an extremely positive patient experience with Dr. Brauer for the last 4 years. When I first came to Dr. Brauer I had experienced years of infertility including multiple failed medicated IUI procedures. Since my diagnosis has been unexplained infertility it was very difficult for me to grasp what could possibly be wrong. From the very beginning Dr. Brauer explained various options open to my husband and I, and thoroughly answered all of our questions and eased all of our concerns. She is very clinically knowledgeable, but also has a way to make you feel as if you are lifelong friends and put your worried mind at ease right away. I always felt very comfortable going to her with any concerns and she took the time to ensure I was comfortable with every step of our fertility journey. I completely trust all of her medical decisions and felt at ease during the medication process and procedures, outside of the normal nerves that follow any fertility treatment plan. I would highly recommend Dr. Brauer to anyone seeking fertility advice or treatment.
What's one piece of advice would you give a prospective patient of Anate Aelion Brauer at Shady Grove Fertility New York?
I would advise them to trust Dr. Brauer and keep an open mind during the entire journey. Fertility treatments come with a lot of emotion and its important to have 100% trust in your medical team.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr. Brauer is the very definition of an excellent Doctor. Not only is she exceptionally knowledgeable, but she is extremely compassionate and caring as well. She took extensive time to get to know both my husband and I, and patiently answered all of our numerous questions.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Deborah Lurie)
Through out my experience I have come to realize that the nursing team and care staff are essential to your experience. My experience with Debs my main nurse and the entire staff at Shady Grove was excellent. They were all very organized, responsive, compassionate, and caring.
Describe your experience with Shady Grove Fertility New York.
The wait time at this clinic is minimal which was very important to my while going through this process. Because you have so many appointments, and I have a full time job and a family, I really appreciated that they do everything possible to accommodate appointment times and stick to them. I also appreciated the extremely fast turn around time for responses to your portal questions. I found the portal very easy to use and very convenient. I waited less than 24 hours for a response (usually not even that long). One thing regarding the clinic I would describe as a weakness is the billing department. Although this has nothing to do with patient care, I find the system in which to handle billing questions difficult to use and not intuitive.
10
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Unexplained
Ashkenazi Jewish
Income $50K - $99K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer is friendly and warm without ever being condescending or sugar coating...takes a straightforward approach to getting the results but always listens to your concerns and adjusts as needed to suit you...kind and always upbeat and never lets you get discouraged...planned to do a fresh transfer but [she] saw that my hormone levels were not ideal so we delayed to a frozen transfer. She was very cautious with making sure everything was perfect for the embryo.
Shady Grove has a beautiful office, amazing reception staff which is hard to find, convenient location. Everything is super organized and they’re very available too. They also have a very convenient online portal that makes everything even easier...Each person was warm and supportive they were all so excited for me personally and invested in my treatment’s success.
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr. Brauer is friendly and warm without ever being condescending or sugar coating. She takes a straightforward approach to getting the results but always listens to your concerns and adjusts as needed to suit you. She’s kind and always upbeat and never lets you get discouraged.
What's one piece of advice would you give a prospective patient of Anate Aelion Brauer at Shady Grove Fertility New York?
Choose Dr. Brauer. You seriously won’t find a better doctor or practice.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Everybody in the office knew my name, welcomed us every visit, and supported and encouraged us along the way. Dr. Brauer always remembered what we had chatted about as well.
Describe the protocols Anate Aelion Brauer used in your cycles at Shady Grove Fertility New York and their degree of success.
We did a standard egg retrieval and IVF from frozen embryo. We had planned to do a fresh transfer but Dr. Brauer saw that my hormone levels were not ideal so we delayed to a frozen transfer. She was very cautious with making sure everything was perfect for the embryo.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Deborah Lurie)
The nursing staff at shady grove is truly exceptional. Each person was warm and supportive they were all so excited for me personally and invested in my treatment’s success. They are also gentle and excellent at their work.
Describe your experience with Shady Grove Fertility New York.
Shady Grove has a beautiful office, amazing reception staff which is hard to find, convenient location. Everything is super organized and they’re very available too. They also have a very convenient online portal that makes everything even easier.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility New York.
Treatment was covered by my insurance.
Describe Anate Aelion Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
Due to my age and health she advised us to do a single transfer which made sense to us.
10
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 33 - 34
3 IUI
2 IVF
Unexplained
Ashkenazi Jewish
Income $500K+
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Brauer is extremely caring, thorough, and patient. I trusted her medical advice and appreciated the personal connection and empathy that came with it throughout my journey...always made sure my questions were answered and that we had spent time discussing options and next steps...didn't always see [her], but developed great relationships with the other doctors and technicians in the office.
I found Shady Grove to be extremely easy with scheduling and visits. I rarely had to wait very long for appointments... the team at the Shady Grove Manhattan office made spent the time to get to know me and my partner...Rather than just send emails, Dr Brauer and the nurses always call with updates, results and instructions and are readily available to answer any questions that come up.
How was your experience with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr Brauer is extremely caring, thorough, and patient. I trusted her medical advice and appreciated the personal connection and empathy that came with it throughout my journey. Dr Brauer always made sure my questions were answered and that we had spent time discussing options and next steps.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility New York?
Dr Brauer and the team at the Shady Grove Manhattan office made spent the time to get to know me and my partner. They always made sure I had the information I needed and answered any questions. Rather than just send emails, Dr Brauer and the nurses always call with updates, results and instructions and are readily available to answer any questions that come up.
Describe your experience with Shady Grove Fertility New York.
I found Shady Grove to be extremely easy with scheduling and visits. I rarely had to wait very long for appointments. Depending on where I was in a cycle I didn't always see Dr Brauer, but developed great relationships with the other doctors and technicians in the office.
10
Doctor
Anate Aelion Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 30
1 Fertility Medications
Income $0 - $49K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Setton is a wonderful doctor. He is caring, friendly and always gave me hope. He treated me like family. I can not begin to thank him enough for all he has done! I am lucky to have met him...Dr Setton was a part of every step of my journey. He was available with anything I needed and would personally follow up with me. He is an amazing doctor.
The [Shady Grove Fertility New York] clinic was always organised and clean, morning monitoring was easy, quick, and thorough. The staff is always friendly! I was a cash patient so pricing wasn’t up front. But dr setton was amazing and helped speak to the clinic so accommodate costs...[nurse] Val is always positive. She truly helped me look at the bright side when things got tough. I looked forward to her emails and calls everyday. She truly was there for me for every question I had.
How was your experience with Robert Setton at Shady Grove Fertility New York?
Dr Setton is a wonderful doctor. He is caring, friendly and always gave me hope. He treated me like family. I can not begin to thank him enough for all he has done! I am lucky to have met him.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
Always trust his advice. He truly knows what is best.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Dr Setton was a part of every step of my journey. He was available with anything I needed and would personally follow up with me. He is an amazing doctor.
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York and their degree of success.
I had a natural cycle transfer because previous cycles showed fluid at the implantation site
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Valery )
Val is always positive. She truly helped me look at the bright side when things got tough. I looked forward to her emails and calls everyday. She truly was there for me for every question I had.
Describe your experience with Shady Grove Fertility New York.
The clinic was always organised and clean, morning monitoring was easy, quick, and thorough. The staff is always friendly! I was a cash patient so pricing wasn’t up front. But dr setton was amazing and helped speak to the clinic so accommodate costs . .
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
Frozen embryo transfer 4250$ with discount. Polyp removal 1200 plus anesthesia 400. Canceled embryo transfers 4500. Monitoring after positive pregnancy test 3x350$
Describe Robert Setton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
I was always recommended single embryo transfer
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5