Shady Grove Fertility Carolinas

3 doctors work here

Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
10
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

This clinic has 1 office

Raleigh
300 Keisler Dr
Cary, NC 27518
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 39
Recurrent Pregnancy Loss
European
Black or African-American
Income $100K - $199K
Consultant
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. M [Mersereau] is a great listener and clearly explains the different options and what reasonable expectations, as well as pros and cons are, for each one. I asked a million questions and she answered each one thoroughly and I never felt rushed. She is genuinely invested in your success and wants to help. Her expertise is unmatched and I appreciate that she explains the data and reasoning behind what she does so I can better understand...
All of the nurses and staff at Shady Grove are wonderful! They greet you warmly and ensure that you are cared for and comfortable throughout the process. They check in often in between visits and clearly remind me about the next steps as we approach them. They are also quick to call if I ever want to discuss something...Its a cozy and welcoming space with kind, compassionate people that work there. It was scary for me to start fertility treatments, and the entire team made me feel well taken care of and optimistic about our future...
How was your experience with Jennifer Mersereau at Shady Grove Fertility Carolinas?
Dr. M is a great listener and clearly explains the different options and what reasonable expectations, as well as pros and cons are, for each one. I asked a million questions and she answered each one thoroughly and I never felt rushed. She is genuinely invested in your success and wants to help. Her expertise is unmatched and I appreciate that she explains the data and reasoning behind what she does so I can better understand.
What's one piece of advice would you give a prospective patient of Jennifer Mersereau at Shady Grove Fertility Carolinas?
Don't be afraid to ask questions! She will explain a lot, but there are no stupid questions - if you are wondering about something, let her know.
During treatment, were you treated like a number or a human with Jennifer Mersereau at Shady Grove Fertility Carolinas?
Dr. M is so kind and nurturing. She understood how fragile and exhausted I was with it all when I stepped into her office, and she made me feel welcome and comfortable as I shared our story. She is genuinely interested and listens to how hard the path has been. In addition, she clearly explained the steps we can take together, as well as what we could expect from them.
Describe the protocols Jennifer Mersereau used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
We have experienced 5 miscarriages (2 prior to my son and 3 since his birth). Due to my age and recurrent pregnancy loss, we have undergone a ton of testing to try to figure out what is causing this. We started with blood tests to rule out any clotting diseases, immune responses, and unbalances, and to check my ovarian reserve. Those all came back normal so we then did a saline ultrasound to check my anatomy. That looked normal as well. We did an endometrial biopsy at that time and that came back positive for Chronic Endometritis which I was promptly treated for. We also did a semen specimen to check for male factors. We are now planning to move forward with an IUI as my chronic endometritis has been healed.
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: Ellie)
All of the nurses and staff at Shady Grove are wonderful! They greet you warmly and ensure that you are cared for and comfortable throughout the process. They check in often in between visits and clearly remind me about the next steps as we approach them. They are also quick to call if I ever want to discuss something.
Describe your experience with Shady Grove Fertility Carolinas.
The clinic is wonderful. Its a cozy and welcoming space with kind, compassionate people that work there. It was scary for me to start fertility treatments, and the entire team made me feel well taken care of and optimistic about our future.
Describe Jennifer Mersereau's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
Not applicable.
10
Doctor
Jennifer Mersereau
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Carolinas
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5