Shady Grove Fertility

66 doctors work here

Rated 8.5
Strongly recommend: 66%Neutral: 22%Don't recommend: 12%8.5
66% strongly recommend
462 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.3
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
66 doctors work here
8
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
21 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Jeanne O'Brien
Shady Grove Fertility
90% strongly recommend
20 Reviews
Rated 9.6
Strongly recommend: 90%Neutral: 6%Don't recommend: 3%9.6
Anitha Nair
Shady Grove Fertility
86% strongly recommend
18 Reviews
Rated 9.5
Strongly recommend: 86%Neutral: 10%Don't recommend: 3%9.5
Celso Silva
Shady Grove Fertility
83% strongly recommend
13 Reviews
Rated 9.4
Strongly recommend: 83%Neutral: 8%Don't recommend: 9%9.4
Sunita Kulshrestha
Shady Grove Fertility
72% strongly recommend
4 Reviews
Rated 9.4
Strongly recommend: 72%Neutral: 28%9.4
Eric Levens
Shady Grove Fertility
86% strongly recommend
39 Reviews
Rated 9.4
Strongly recommend: 86%Neutral: 12%Don't recommend: 3%9.4
Nicole Banks
Shady Grove Fertility
72% strongly recommend
5 Reviews
Rated 9.4
Strongly recommend: 72%Neutral: 28%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Tarita Pakrashi
Shady Grove Fertility
73% strongly recommend
12 Reviews
Rated 9.3
Strongly recommend: 73%Neutral: 27%9.3
Brianna Schumacher
Shady Grove Fertility
67% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 67%Neutral: 33%9.3
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Patricia McShane
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Ricardo Yazigi
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Joseph Doyle
Shady Grove Fertility
68% strongly recommend
18 Reviews
Rated 9
Strongly recommend: 68%Neutral: 32%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Gilbert Mottla
Shady Grove Fertility
57% strongly recommend
17 Reviews
Rated 8.9
Strongly recommend: 57%Neutral: 43%8.9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Andrea Reh
Shady Grove Fertility
74% strongly recommend
13 Reviews
Rated 8.9
Strongly recommend: 74%Neutral: 11%Don't recommend: 15%8.9
Shayne Plosker
Shady Grove Fertility
74% strongly recommend
16 Reviews
Rated 8.8
Strongly recommend: 74%Neutral: 8%Don't recommend: 19%8.8
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Erika Johnston-MacAnanny
Shady Grove Fertility
71% strongly recommend
14 Reviews
Rated 8.8
Strongly recommend: 71%Neutral: 25%Don't recommend: 4%8.8
Shruti Malik
Shady Grove Fertility
62% strongly recommend
7 Reviews
Rated 8.8
Strongly recommend: 62%Neutral: 30%Don't recommend: 8%8.8
Jason Bromer
Shady Grove Fertility
66% strongly recommend
47 Reviews
Rated 8.7
Strongly recommend: 66%Neutral: 27%Don't recommend: 7%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Melissa Esposito
Shady Grove Fertility
63% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 25%Don't recommend: 12%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Eric Widra
Shady Grove Fertility
36% strongly recommend
25 Reviews
Rated 7.7
Strongly recommend: 36%Neutral: 52%Don't recommend: 12%7.7
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
11 Reviews
Rated 7.5
Strongly recommend: 19%Neutral: 36%Don't recommend: 45%7.5
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Michael Edelstein
Shady Grove Fertility
38% strongly recommend
11 Reviews
Rated 7.3
Strongly recommend: 38%Neutral: 30%Don't recommend: 33%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
32% strongly recommend
13 Reviews
Rated 7
Strongly recommend: 32%Neutral: 23%Don't recommend: 45%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Caleb Kallen
Shady Grove Fertility of Philadelphia
52% strongly recommend
10 Reviews
Rated 7
Strongly recommend: 52%Neutral: 1%Don't recommend: 47%7
Tomer Singer
Shady Grove Fertility
40% strongly recommend
11 Reviews
Rated 6.9
Strongly recommend: 40%Neutral: 19%Don't recommend: 40%6.9
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Naveed Khan
Shady Grove Fertility
49% strongly recommend
8 Reviews
Rated 6.9
Strongly recommend: 49%Neutral: 27%Don't recommend: 24%6.9
Rebecca Chason
Shady Grove Fertility
33% strongly recommend
3 Reviews
Rated 6.7
Strongly recommend: 33%Neutral: 33%Don't recommend: 33%6.7
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Eugene Katz (retired)
Shady Grove Fertility
27% strongly recommend
9 Reviews
Rated 6.5
Strongly recommend: 27%Neutral: 50%Don't recommend: 23%6.5
Arthur Sagoskin
Shady Grove Fertility
23% strongly recommend
9 Reviews
Rated 6.3
Strongly recommend: 23%Neutral: 37%Don't recommend: 40%6.3
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Paul Shin
Shady Grove Fertility
50% strongly recommend
2 Reviews
Rated 5
Strongly recommend: 50%Don't recommend: 50%5
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Sandy Li
Shady Grove Fertility
0% strongly recommend
1 Review
Rated 3
Don't recommend: 100%3
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Rachel Sprague
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jessica Kanter
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 62 more

This clinic has 37 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
929.419.5123
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2324 Cypress Cove
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Wexford
6400 Brooktree Ct
Wexford, PA 15090
412.785.1057
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 35 more

60 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
0
2
Age 32
PCOS
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I could not have treatment [with Dr. Stephanie Beall] because I did not fall under their BMI limit...I was given hope, was told to go through testing only to find out DURING a transvaginal ultrasound that they would not perform an HSG because they ‘wouldn’t be able to see through the fat’. And that I would not even be able to discuss results of any of the testing unless I had the hsg...She was very dismissive during initial consultation and only discussed what we had questions about. Did not offer to explain or talk about options we did not bring up. Did mention that it would be best for me to lose weight. Did not tell me it would prevent treatment.
[Shady Grove Fertility has] Decent hours, clean office, good ultrasound techs. Won’t treat women over their arbitrary BMI limit. (Upper limit only, no lower limit) Fairly easy to get in contact with for scheduling appts...I did not find out until much later that it is a company policy that they do not treat overweight women (based solely on BMI). Not upfront with information...Care coordinator Alisha was caring and compassionate and made me feel welcome and cared for.
How was your experience with Stephanie Beall at Shady Grove Fertility?
She was fairly rude, dismissive, and seemingly uncaring. I did not find out until much later that it is a company policy that they do not treat overweight women (based solely on BMI). Not upfront with information.
What's one piece of advice would you give a prospective patient of Stephanie Beall at Shady Grove Fertility?
Know that you are treated as a walking BMI, not a person.
During treatment, were you treated like a number or a human with Stephanie Beall at Shady Grove Fertility?
She was very dismissive during initial consultation and only discussed what we had questions about. Did not offer to explain or talk about options we did not bring up. Did mention that it would be best for me to lose weight. Did not tell me it would prevent treatment.
Describe the protocols Stephanie Beall used in your cycles at Shady Grove Fertility and their degree of success.
I could not have treatment because I did not fall under their BMI limit.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alisha)
Care coordinator Alisha was caring and compassionate and made me feel welcome and cared for.
Describe your experience with Shady Grove Fertility.
Decent hours, clean office, good ultrasound techs. Won’t treat women over their arbitrary BMI limit. (Upper limit only, no lower limit) Fairly easy to get in contact with for scheduling appts. Fairly continent location near 695.
Describe the costs associated with your care under Stephanie Beall at Shady Grove Fertility.
Pending
What specific things went wrong at Shady Grove Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
I was given hope, was told to go through testing only to find out DURING a transvaginal ultrasound that they would not perform an HSG because they ‘wouldn’t be able to see through the fat’. And that I would not even be able to discuss results of any of the testing unless I had the hsg.
0
Doctor
Stephanie Beall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Shady Grove Fertility
Towson
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
8
6
Age 39 - 40
6 IUI
PCOS
Tubal Blockage
Unexplained
European
Income $50K - $99K
Lawyer
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
Dr. Bromer did a good job of explaining the process to us. He was personable and candid about our choices which I liked...The doctor did a great job of explaining everything to us and we felt well prepared. I would definitely recommend him to a friend looking for a fertility doctor. I haven't seen him much but nurses handled monitoring appointments in an expedient manner with few exceptions.
The clinic [Shady Grove Fertility] works fine, not great, as long as you don't deviate from their routine. My body works differently and Dr. Bromer prescribed a different routine for me. I ended up receiving a lot of resistance and blank stares from nurses for my insistance on checking my chart. I definitely felt like a number sometimes...Dr. Bromer did a good job of explaining the process to us. He was personable and candid about our choices which I liked...The doctor did a great job of explaining everything to us and we felt well prepared. I would definitely recommend him to a friend looking for a fertility doctor. I haven't seen him much but nurses handled monitoring appointments in an expedient manner with few exceptions.
How was your experience with Jason Bromer at Shady Grove Fertility?
The doctor did a great job of explaining everything to us and we felt well prepared. I would definitely recommend him to a friend looking for a fertility doctor. I haven't seen him much but nurses handled monitoring appointments in an expedient manner with few exceptions.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Don't despair and keep trying!
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
Dr. Bromer did a good job of explaining the process to us. He was personable and candid about our choices which I liked.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
Letrozol, 6 IUIs
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni)
She was great as long as you don't have to deviate from the established routine. Somewhat slow with responding to critical emails and phone calls. Several of my prescriptions required advanced approval from the insurance company, the approvals got expired and never extended. I happened to review my paperwork after the expiration date right before the next treatment.
Describe your experience with Shady Grove Fertility.
The clinic works fine, not great, as long as you don't deviate from their routine. My body works differently and Dr. Bromer prescribed a different routine for me. I ended up receiving a lot of resistance and blank stares from nurses for my insistance on checking my chart. I definitely felt like a number sometimes.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
$3000 deductible each year plus $50 a visit.
What specific things went wrong at Shady Grove Fertility?
  • Lost paperwork
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
8
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
0
0
Age 27
2 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Bromer] made me feel like I was just money to be made at shady grove. He missed diagnosing me with endometriosis even though I had the symptoms and complained about a very specific pain. I had a second opinion and right away she found an endometrial cyst and said it appeared (based on my pain) that I had endometriosis.... He said since nothing was found wrong that IUI and IVF would be our only chance at getting pregnant.
Never saw the same nurses. Very impersonal. I always felt that I was bothering them [Shady Grove Fertility- Frederick]. My main contact nurse never seemed to care or show any compassion. The financial advisor was no help and was very hard to reach.... The nursing staff was very short and never seemed to care. The ladies that did the blood draws seemed the kindest.... Very expensive testing and procedures. IUIs were $1800 plus medication.
How was your experience with Jason Bromer at Shady Grove Fertility?
He made me feel like I was just money to be made at shady grove. He missed diagnosing me with endometriosis even though I had the symptoms and complained about a very specific pain. I had a second opinion and right away she found an endometrial cyst and said it appeared (based on my pain) that I had endometriosis. She suggested a laparoscopy which confirmed her diagnosis.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Find another doctor
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
Lack of personal relationship and did not listen to my issues and complaints. He suggest IVF at our very first consult.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
He said since nothing was found wrong that IUI and IVF would be our only chance at getting pregnant.
Describe your experience with your nurse at Shady Grove Fertility.
The nursing staff was very short and never seemed to care. The ladies that did the blood draws seemed the kindest.
Describe your experience with Shady Grove Fertility.
Never saw the same nurses. Very impersonal. I always felt that I was bothering them. My main contact nurse never seemed to care or show any compassion. The financial advisor was no help and was very hard to reach.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
Very expensive testing and procedures. IUIs were $1800 plus medication.
0
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unsuccessful
2
6
Age 35
IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Other
Income $500K
Entrepreneur
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
With regard to our specific treatment by Dr. Levy, I thought he was very quick to jump the gun after our second failed IVF and suggest thinking about donor eggs. Not only did this seem premature to me, but it made me feel like my doctor was willing to go to bat for me.
I was happy with the efficiency of the Shady Grove process, however, the waiting room area can feel very impersonal and crowded at times. Jordan was our point person for everything. She was on the ball, cheerful and genuinely wanted to see us succeed for us and not for the statistics of the clinic.
How was your experience with Michael Levy at Shady Grove Fertility?
Dr. Levy has a long track record of several decades treating patients for infertility. He is affable and personable and confident in his abilities. For those with less challenging or complex fertility issues, I believe he would be a good fit. I did not feel in our case, as we discovered we discovered we had challenges, that he was flexible or open-minded in our chances for a successful round.
What's one piece of advice would you give a prospective patient of Michael Levy at Shady Grove Fertility?
He has a long history of treating patients and I believe there is something to be said for this depth of experience. However, if you discover you are a more challenging case, I would encourage exploring other doctors.
During treatment, were you treated like a number or a human with Michael Levy at Shady Grove Fertility?
I was happy with the efficiency of the Shady Grove process, however, the waiting room area can feel very impersonal and crowded at times. With regard to our specific treatment by Dr. Levy, I thought he was very quick to jump the gun after our second failed IVF and suggest thinking about donor eggs. Not only did this seem premature to me, but it made me feel like my doctor was willing to go to bat for me.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jordan Blades)
Jordan was our point person for everything. She was on the ball, cheerful and genuinely wanted to see us succeed for us and not for the statistics of the clinic.
2
Doctor
Michael Levy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
5
4
Age 32
6 IUI
Anovulation
Male Factor
PCOS
Other
Income $50K - $99K
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Protocol with Dr. Ryan Martin] Literally only an IUI with clomid and ovidrel. Over and over. I was t allowed to change protocol even after asking after each failed IUI...He was very patient and kind. Described treatments. I felt like I was a human when he was in the room. When I needed care or to discuss things I felt dismissed at times. They also have BMI restrictions...Just didn’t want to change medications each negative beta. Other then that he was kind and explained everything. A little too nervous about having multiples so kept doing the same protocol. I think changing up protocol would of been nice. Maybe it would of worked. I felt listened to in the beginning but after the second IUI, I didn’t.
Things weren’t communicated [at Shady Grove Fertility- Warrington]. I lost out on another cycle due to billing being so messed up...They weren’t sent to insurance correctly and were being double billed. Lots of issues. And it takes hours to get ahold of someone at billing...Strengths are scheduling and a accommodations...My nurse and nurses were great!!! The staff were great at helping especially when you had to call after hours. There were times I felt dismissed but not usually by the after hours nurse. I felt rushed at times as well.
How was your experience with Ryan Martin at Shady Grove Fertility?
Very sweet and patient. Just didn’t want to change medications each negative beta. Other then that he was kind and explained everything. A little too nervous about having multiples so kept doing the same protocol. I think changing up protocol would of been nice. Maybe it would of worked. I felt listened to in the beginning but after the second IUI, I didn’t.
What's one piece of advice would you give a prospective patient of Ryan Martin at Shady Grove Fertility?
Go in with an open mind. Ask all of your questions up front. Especially with billing. They were horrible. Hidden fees or not explained charges. Make sure you let them know what YOUR plan is as well. Tell them what you expect up front. He does listen and understand. Just takes a bit.
During treatment, were you treated like a number or a human with Ryan Martin at Shady Grove Fertility?
He was very patient and kind. Described treatments. I felt like I was a human when he was in the room. When I needed care or to discuss things I felt dismissed at times. They also have BMI restrictions.
Describe the protocols Ryan Martin used in your cycles at Shady Grove Fertility and their degree of success.
Literally only an IUI with clomid and ovidrel. Over and over. I was t allowed to change protocol even after asking after each failed IUI.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Debbie)
My nurse and nurses were great!!! The staff were great at helping especially when you had to call after hours. There were times I felt dismissed but not usually by the after hours nurse. I felt rushed at times as well.
Describe your experience with Shady Grove Fertility.
Strengths are scheduling and a accommodations . Weakness is billing. Horrible. The absolute worst I’ve ever dealt with. I left due to billing. Always call them weekly to check on things. They suck. Follow up with them every week or you will be screwed.
Describe the costs associated with your care under Ryan Martin at Shady Grove Fertility.
Costs were horrible due to billing making mistakes. They weren’t sent to insurance correctly and were being double billed. Lots of issues. And it takes hours to get ahold of someone at billing.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility.
It was mostly billing giving issues and cancelling in the start of a cycle. An appt was lost. Things weren’t communicated. I lost out on another cycle due to billing being so messed up.
5
Doctor
Ryan Martin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Shady Grove Fertility
Warrington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
3
3
Age 33
1 IVF
Endometriosis
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Soon as she [Dr. Sandy Li] realized my husband had siblings with sickle cell she and her nurse sent repeatedly asked me to reconsider undergoing genetic testing. I declined initially due to the timing of the test. I am not a carrier and am not opposed to genetic testing. Even with a signed decline form, they asked 3-4 times for me to reconsider. Dr. Li herself called and asked me to reconsider taking the testing and that later on, I might not want to keep embryos that have the trait for sickle cell anemia. These delays brought us from October to December. Then they told me they won't start a cycle in December due to the lab undergoing quality assurance. I never heard from her or the nurse again. I reached out and requested a different team in February.
Advocate for yourself [at Shady Grove Fertility]...They had me repeat initial workup tests and then stalled my treatment when I declined genetic testing...Initial workup was 2000 for the testing and repeated tests. Mostly covered by insurance. They quoted me 10000 for IVF...A strength is that they have multiple locations in the DMV area. There are many doctors. Ideally, if one doctor is not a good fit you may switch to another doctor. Weaknesses are that they push hard for eSET, they treat you like a number, be prepared to ask them to explain their protocol.
How was your experience with Sandy Li at Shady Grove Fertility?
Strengths are that she makes herself available to her patients. Weaknesses is that she doesn't review charts appropriately and has patients repeat the same tests multiple times. She also allows her personal bias to cross ethical boundaries. She essentially delayed my treatment because I refused to approve genetic testing. I am African-American they screen for sickle cell anemia at birth. She heard my husband say he has a history of it on his side of the family and took it upon herself to tell me she wouldn't select an embryo with sickle cell trait or sickle cell anemia for transfer. This is beyond medical advice and crossed into telling a client what they should and shouldn't do with their own embryos. At this point imaginary embryos that have not possibility of developing sickle cell anemia. I essentially was discarded to the side because I didn't sign a consent form for genetic testing.
What's one piece of advice would you give a prospective patient of Sandy Li at Shady Grove Fertility?
Advocate for yourself.
During treatment, were you treated like a number or a human with Sandy Li at Shady Grove Fertility?
Dr. Li treated my like a sub-human. She had me repeat initial work-up testing 2 to 3 times and never approved of a treatment cycle. Soon as she realized my husband had siblings with sickle cell she and her nurse sent repeatedly asked me to reconsider undergoing genetic testing. I declined initially due to the timing of the test. I am not a carrier and am not opposed to genetic testing. Even with a signed decline form, they asked 3-4 times for me to reconsider. Dr. Li herself called and asked me to reconsider taking the testing and that later on, I might not want to keep embryos that have the trait for sickle cell anemia. These delays brought us from October to December. Then they told me they won't start a cycle in December due to the lab undergoing quality assurance. I never heard from her or the nurse again. I reached out and requested a different team in February.
Describe the protocols Sandy Li used in your cycles at Shady Grove Fertility and their degree of success.
Didn't make it this far. Dr. Li and her nurse gave me the runaround and then disappeared before the lab closed for quality assurance.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jenny Wang)
Same as Dr. Li. They had me repeat initial workup tests and then stalled my treatment when I declined genetic testing.
Describe your experience with Shady Grove Fertility.
A strength is that they have multiple locations in the DMV area. There are many doctors. Ideally, if one doctor is not a good fit you may switch to another doctor. Weaknesses are that they push hard for eSET, they treat you like a number, be prepared to ask them to explain their protocol.
Describe the costs associated with your care under Sandy Li at Shady Grove Fertility.
Initial workup was 2000 for the testing and repeated tests. Mostly covered by insurance. They quoted me 10000 for IVF.
Describe Sandy Li's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
What specific things went wrong at Shady Grove Fertility?
  • Failed to order appropriate test
  • Canceled a cycle due to clinic error
3
Doctor
Sandy Li
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
9
1
Age 36 - 37
3 IVF
Donor Sperm
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
Accountant
3rd of 3 Docs
LGBTQ
Strongly Recommends
Doesn't Recommend
Unsuccessful
As a patient I felt protected under her care. I felt that she [Dr. Stephanie Beall] had our best interest at heart. She was patient and kind. She made sure every question we had had a response. she was overall great. She made sure we left every appointment with a clear understanding of every step in the process...My protocol included Gonal F, Menepur, Progesterone and a trigger shot
at the Harbor location [of Shady Grove Fertility] while under the care of Dr. McClamrock we experienced discrimination from the receptionist/financial rep. We had appointment errors because the financial rep wasn't comfortable with us being a same sex couple. At the Harbor location our previous Dr., Dr. McClamrock wasn't interpersonal he was rude... She [coordinator] responds to voicemails and emails in a timely matter. If she doesn't know the answer to any concern you have she will find out.
How was your experience with Stephanie Beall at Shady Grove Fertility?
As a patient I felt protected under her care. I felt that she had our best interest at heart. She was patient and kind. She made sure every question we had had a response. she was overall great. She unfortunately spent a lot of time apologizing for the mistakes that a shady grove fertility location had when it comes to my care. She made sure we left every appointment with a clear understanding of every step in the process
What's one piece of advice would you give a prospective patient of Stephanie Beall at Shady Grove Fertility?
No advice. She's a great doctor
During treatment, were you treated like a number or a human with Stephanie Beall at Shady Grove Fertility?
Compared to my previous Dr. with Shady Grove Fertility who did not treat my wife and myself fairly. Dr. Beall was an angel.. In her care we felt like she had our best interest at heart
Describe the protocols Stephanie Beall used in your cycles at Shady Grove Fertility and their degree of success.
My protocol included Gonal F, Menepur, Progesterone and a trigger shot
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tina Yingling)
Shes an amazing communicator. She responds to voicemails and emails in a timely matter. If she doesn't know the answer to any concern you have she will find out.
Describe your experience with Shady Grove Fertility.
Strength is the location. Both the Towson and Harbor Locations are within 10 minutes of my home. Weakness: is at the Harbor location while under the care of Dr. McClamrock we experienced discrimination from the receptionist/financial rep. We had appointment errors because the financial rep wasn't comfortable with us being a same sex couple. At the Harbor location our previous Dr., Dr. McClamrock wasn't interpersonal he was rude. He blamed me for my eggs dying in a cycle. If I would refer Shady Grove Fertility to anyone I would say go to the Columbia MD or The Rockville locations
Describe the costs associated with your care under Stephanie Beall at Shady Grove Fertility.
My cost was covered under my insurance. I paid for donor sperm which was $600 each we purchased 3. I also paid for medication first cycle it was a few thousand 2nd and 3rd cycle it was covered
What specific things went wrong at Shady Grove Fertility?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Shady Grove Fertility.
We had an Injection class error. Which led to me injecting myself with the wrong needles or an entire cycle. Discrimination from the receptionist/finaincial rep, Rude Dr. Dr. McClamrock yelled and completely destroyed my faith in the process. it was a very stressful time
9
Doctor
Stephanie Beall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
1
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
2
0
Age 33
5 IVF
Unexplained
European
Income $200K - $499K
Business Executive
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
It was mainly consultation [with Dr, Kimberly Moon]...She is a bit cold and not terribly helpful, but the thing that bothers me the most is that she knew that we lived in Maryland and never asked if we had thought about getting secondary insurance through the state (MD is 1 of 4 states that offers this option). The practice's financial representatives hounded us for over a year and never mentioned this option either. It made us feel like the practice is a business first and care provider second. We never felt great about Dr. Moon, so we ended up going to George Washington University IVF & Fertility instead. It was the FIRST thing our new doctor mentioned. This saved us an incredible amount of money and gave us peace of mind as we weighed our options. I want other Shady Grove patients to know about this option and I thought that FertilityIQ was a good way to share.
They kept trying to sell us on the fixed price option [at Shady Grove Fertility]. The tricky thing about the fixed price option is that it does not include medication which is a very expensive part of each round. I want other Shady Grove patients to know about this option and I thought that FertilityIQ was a good way to share...Our doctor knew that we lived in Maryland and never asked if we had thought about getting secondary insurance through the state (MD is 1 of 4 states that offers this option). The practice's financial representatives hounded us for over a year and never mentioned this option either. It made us feel like the practice is a business first and care provider second.
How was your experience with Kimberly Moon at Shady Grove Fertility?
She is a bit cold and not terribly helpful, but the thing that bothers me the most is that she knew that we lived in Maryland and never asked if we had thought about getting secondary insurance through the state (MD is 1 of 4 states that offers this option). The practice's financial representatives hounded us for over a year and never mentioned this option either. It made us feel like the practice is a business first and care provider second. We never felt great about Dr. Moon, so we ended up going to George Washington University IVF & Fertility instead. It was the FIRST thing our new doctor mentioned. This saved us an incredible amount of money and gave us peace of mind as we weighed our options. I want other Shady Grove patients to know about this option and I thought that FertilityIQ was a good way to share.
Describe the protocols Kimberly Moon used in your cycles at Shady Grove Fertility and their degree of success.
It was mainly consultation.
Describe your experience with Shady Grove Fertility.
Our doctor knew that we lived in Maryland and never asked if we had thought about getting secondary insurance through the state (MD is 1 of 4 states that offers this option). The practice's financial representatives hounded us for over a year and never mentioned this option either. It made us feel like the practice is a business first and care provider second. We never felt great about Dr. Moon, so we ended up going to George Washington University IVF & Fertility instead. It was the FIRST thing our new doctor mentioned. This saved us an incredible amount of money and gave us peace of mind as we weighed our options. I believe it's unethical that the practice did not share this information. They kept trying to sell us on the fixed price option. The tricky thing about the fixed price option is that it does not include medication which is a very expensive part of each round. I want other Shady Grove patients to know about this option and I thought that FertilityIQ was a good way to share.
Describe the costs associated with your care under Kimberly Moon at Shady Grove Fertility.
I believe it was a $50 consulatation
What specific things went wrong at Shady Grove Fertility?
  • Failed to convey critical information
2
Doctor
Kimberly Moon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
0
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, 4 Eggs Frozen
10
6
Age 33 - 36
1 Egg Freezing
Embryo Freezing
Unexplained
Other
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
[Dr. Eric Levens] was great. I wish we spoke more. When we did speak he was kind, helpful and full of answers to my million questions. But we only spoke before the process started. After that it’s onlu been 2 phone calls where he gave me results...Egg retrieval with genetic testing due to my many miscarriages...As I sobbed in his office, he was kind and understanding. But in the past 4 months of this process, we only spoke to him maybe 3 times. I only saw him before we began the process
Its been a huge disaster [at Shady Grove Fertility-Fairfax]. It makes me reconsider recommending shady grove it’s been so bad. Even though The facilities, nurses, techs, and doctors are all great...I love chris. [nurse] She’s the best! Full of kindness and compassion. She’s awesome...The financial side is a total mess!!! They have done nothing right...The financial counselors are RUBBISH. Total shit show. Being over charged, not getting insurance claims right, messing up our info.
How was your experience with Eric Levens at Shady Grove Fertility?
Dr levens was great. I wish we spoke more. When we did speak he was kind, helpful and full of answers to my million questions. But we only spoke before the process started. After that it’s onlu been 2 phone calls where he gave me results
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
As I sobbed in his office, he was kind and understanding. But in the past 4 months of this process, we only spoke to him maybe 3 times. I only saw him before we began the process
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
Egg retrieval with genetic testing due to my many miscarriages
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Chris Lewis )
I love chris. She’s the best! Full of kindness and compassion. She’s awesome
Describe your experience with Shady Grove Fertility.
The financial counselors are RUBBISH. Total shit show. Being over charged, not getting insurance claims right, messing up our info. Its been a huge disaster. It makes me reconsider recommending shady grove it’s been so bad. Even though The facilities, nurses, techs, and doctors are all great.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Thumbs up.easy In and out.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
$6-$8k with insurance and genetic testing covered by participating with a study
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Shady Grove Fertility.
The financial side is a total mess!!! They have done nothing right.
10
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unsuccessful
7
5
Age 31
1 IUI
Unexplained
South Asian
Income $50K - $99K
1st of 2 Docs
Neutral
Doesn't Recommend
Unsuccessful
I want the IUI procedure to be done by Dr.Browne.. she takes interest in doing the right way! My first 2 IUI’s were performed by a nurse in Fairfax hospital as my dates were on a weekend. The nurse did not care as much as Dr. Browne did. Dr. Browne was very specific to get it right. I could literally see the compassion between a nurse practitioner and Dr. Browne. I feel all my pain has gone waste for my 1st 2 IUI’s.
Nurse practitioner [at Shady Grove] is not doing a good job. I prefer IUI procedure to be done by Dr and not a nurse. I could see the difference how Dr performed the IUI. Nurse practitioner doesn’t do it well. I go through so much pain and at the end.. IUI is performed by Nurse. Dr. Was so keen on doing it right, my Dr. took time until she felt she’s doing it right. Nurse practitioner was just doing it for the sake of her job.
How was your experience with Paulette Browne at Shady Grove Fertility?
I want the IUI procedure to be done by Dr.Browne.. she takes interest in doing the right way! My first 2 IUI’s were performed by a nurse in Fairfax hospital as my dates were on a weekend. The nurse did not care as much as Dr. Browne did. Dr. Browne was very specific to get it right. I could literally see the compassion between a nurse practitioner and Dr. Browne. I feel all my pain has gone waste for my 1st 2 IUI’s.
What's one piece of advice would you give a prospective patient of Paulette Browne at Shady Grove Fertility?
I want IUI procedure to be performed by Dr.Browne. She’s very particular and makes sure she’s doing it right. I couldn’t see the same thing in the nurse practitioner. The nurse did iui in &lt;5 mins.. Dr. Browne was so specific while doing the procedure.
During treatment, were you treated like a number or a human with Paulette Browne at Shady Grove Fertility?
She’s good
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: I don’t remember but she wasn’t any good)
Marci
Describe your experience with Shady Grove Fertility.
Nurse practitioner is not doing a good job. I prefer IUI procedure to be done by Dr and not a nurse. I could see the difference how Dr performed the IUI. Nurse practitioner doesn’t do it well. I go through so much pain and at the end.. IUI is performed by Nurse. Dr. Was so keen on doing it right, my Dr. took time until she felt she’s doing it right. Nurse practitioner was just doing it for the sake of her job.
Describe the costs associated with your care under Paulette Browne at Shady Grove Fertility.
1200$
7
Doctor
Paulette Browne
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Shady Grove Fertility
Fair Oaks
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources