Shady Grove Fertility

old standard conservative methods- resistant to alternatives. Acupuncture and yoga are now being encouraged. When I had mentioned it during my cycle, I was told that it wouldn't make a difference . Older patients should really seek elsewhere for treatment.

Nice, clean and modern building with state of the art medical equipment!

Customer service is good Billing needs to be easier to access and understand Nurses and doctors need to listen up when a patient says something is wrong. It’s not a horrible place. Overall we all have the same end goal. We just need to get there together with more communication and a better understanding of what’s right for many isn’t always right for one.

Shady Grove Waldorf has an excellent staff. Dana is a rock star who always is helpful and has answers. The rest of the ladies in the office are always great to interact with. Love all of the Waldorf Staff except Dr. Kiperzstok which is unfortunate since he's the only dr at this location

The good: Lots of locations and (almost) convenient hours. Many doctors to choose from with pretty brochures in nice offices. The support groups are great. The bad: patients are just numbers - no individual treatment plans. Patients are mostly seen by nurses and rushed staff members.

Decent hours, clean office, good ultrasound techs. Won’t treat women over their arbitrary BMI limit. (Upper limit only, no lower limit) Fairly easy to get in contact with for scheduling appts. Fairly continent location near 695.

The clinic works fine, not great, as long as you don't deviate from their routine. My body works differently and Dr. Bromer prescribed a different routine for me. I ended up receiving a lot of resistance and blank stares from nurses for my insistance on checking my chart. I definitely felt like a number sometimes.

Never saw the same nurses. Very impersonal. I always felt that I was bothering them. My main contact nurse never seemed to care or show any compassion. The financial advisor was no help and was very hard to reach.

Strengths are scheduling and a accommodations . Weakness is billing. Horrible. The absolute worst I’ve ever dealt with. I left due to billing. Always call them weekly to check on things. They suck. Follow up with them every week or you will be screwed.

A strength is that they have multiple locations in the DMV area. There are many doctors. Ideally, if one doctor is not a good fit you may switch to another doctor. Weaknesses are that they push hard for eSET, they treat you like a number, be prepared to ask them to explain their protocol.

Strength is the location. Both the Towson and Harbor Locations are within 10 minutes of my home. Weakness: is at the Harbor location while under the care of Dr. McClamrock we experienced discrimination from the receptionist/financial rep. We had appointment errors because the financial rep wasn't comfortable with us being a same sex couple. At the Harbor location our previous Dr., Dr. McClamrock wasn't interpersonal he was rude. He blamed me for my eggs dying in a cycle. If I would refer Shady Grove Fertility to anyone I would say go to the Columbia MD or The Rockville locations

Our doctor knew that we lived in Maryland and never asked if we had thought about getting secondary insurance through the state (MD is 1 of 4 states that offers this option). The practice's financial representatives hounded us for over a year and never mentioned this option either. It made us feel like the practice is a business first and care provider second. We never felt great about Dr. Moon, so we ended up going to George Washington University IVF & Fertility instead. It was the FIRST thing our new doctor mentioned. This saved us an incredible amount of money and gave us peace of mind as we weighed our options. I believe it's unethical that the practice did not share this information. They kept trying to sell us on the fixed price option. The tricky thing about the fixed price option is that it does not include medication which is a very expensive part of each round. I want other Shady Grove patients to know about this option and I thought that FertilityIQ was a good way to share.

The financial counselors are RUBBISH. Total shit show. Being over charged, not getting insurance claims right, messing up our info. Its been a huge disaster. It makes me reconsider recommending shady grove it’s been so bad. Even though The facilities, nurses, techs, and doctors are all great.

Nurse practitioner is not doing a good job. I prefer IUI procedure to be done by Dr and not a nurse. I could see the difference how Dr performed the IUI. Nurse practitioner doesn’t do it well. I go through so much pain and at the end.. IUI is performed by Nurse. Dr. Was so keen on doing it right, my Dr. took time until she felt she’s doing it right. Nurse practitioner was just doing it for the sake of her job.