Shady Grove Fertility

66 doctors work here

Rated 8.5
Strongly recommend: 66%Neutral: 22%Don't recommend: 12%8.5
66% strongly recommend
462 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.3
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
66 doctors work here
8
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
21 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Jeanne O'Brien
Shady Grove Fertility
90% strongly recommend
20 Reviews
Rated 9.6
Strongly recommend: 90%Neutral: 6%Don't recommend: 3%9.6
Anitha Nair
Shady Grove Fertility
86% strongly recommend
18 Reviews
Rated 9.5
Strongly recommend: 86%Neutral: 10%Don't recommend: 3%9.5
Celso Silva
Shady Grove Fertility
83% strongly recommend
13 Reviews
Rated 9.4
Strongly recommend: 83%Neutral: 8%Don't recommend: 9%9.4
Sunita Kulshrestha
Shady Grove Fertility
72% strongly recommend
4 Reviews
Rated 9.4
Strongly recommend: 72%Neutral: 28%9.4
Eric Levens
Shady Grove Fertility
86% strongly recommend
39 Reviews
Rated 9.4
Strongly recommend: 86%Neutral: 12%Don't recommend: 3%9.4
Nicole Banks
Shady Grove Fertility
72% strongly recommend
5 Reviews
Rated 9.4
Strongly recommend: 72%Neutral: 28%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Tarita Pakrashi
Shady Grove Fertility
73% strongly recommend
12 Reviews
Rated 9.3
Strongly recommend: 73%Neutral: 27%9.3
Brianna Schumacher
Shady Grove Fertility
67% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 67%Neutral: 33%9.3
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Patricia McShane
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Ricardo Yazigi
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Joseph Doyle
Shady Grove Fertility
68% strongly recommend
18 Reviews
Rated 9
Strongly recommend: 68%Neutral: 32%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Gilbert Mottla
Shady Grove Fertility
57% strongly recommend
17 Reviews
Rated 8.9
Strongly recommend: 57%Neutral: 43%8.9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Andrea Reh
Shady Grove Fertility
74% strongly recommend
13 Reviews
Rated 8.9
Strongly recommend: 74%Neutral: 11%Don't recommend: 15%8.9
Shayne Plosker
Shady Grove Fertility
74% strongly recommend
16 Reviews
Rated 8.8
Strongly recommend: 74%Neutral: 8%Don't recommend: 19%8.8
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Erika Johnston-MacAnanny
Shady Grove Fertility
71% strongly recommend
14 Reviews
Rated 8.8
Strongly recommend: 71%Neutral: 25%Don't recommend: 4%8.8
Shruti Malik
Shady Grove Fertility
62% strongly recommend
7 Reviews
Rated 8.8
Strongly recommend: 62%Neutral: 30%Don't recommend: 8%8.8
Jason Bromer
Shady Grove Fertility
66% strongly recommend
47 Reviews
Rated 8.7
Strongly recommend: 66%Neutral: 27%Don't recommend: 7%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Melissa Esposito
Shady Grove Fertility
63% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 25%Don't recommend: 12%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Eric Widra
Shady Grove Fertility
36% strongly recommend
25 Reviews
Rated 7.7
Strongly recommend: 36%Neutral: 52%Don't recommend: 12%7.7
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
11 Reviews
Rated 7.5
Strongly recommend: 19%Neutral: 36%Don't recommend: 45%7.5
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Michael Edelstein
Shady Grove Fertility
38% strongly recommend
11 Reviews
Rated 7.3
Strongly recommend: 38%Neutral: 30%Don't recommend: 33%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
32% strongly recommend
13 Reviews
Rated 7
Strongly recommend: 32%Neutral: 23%Don't recommend: 45%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Caleb Kallen
Shady Grove Fertility of Philadelphia
52% strongly recommend
10 Reviews
Rated 7
Strongly recommend: 52%Neutral: 1%Don't recommend: 47%7
Tomer Singer
Shady Grove Fertility
40% strongly recommend
11 Reviews
Rated 6.9
Strongly recommend: 40%Neutral: 19%Don't recommend: 40%6.9
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Naveed Khan
Shady Grove Fertility
49% strongly recommend
8 Reviews
Rated 6.9
Strongly recommend: 49%Neutral: 27%Don't recommend: 24%6.9
Rebecca Chason
Shady Grove Fertility
33% strongly recommend
3 Reviews
Rated 6.7
Strongly recommend: 33%Neutral: 33%Don't recommend: 33%6.7
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Eugene Katz (retired)
Shady Grove Fertility
27% strongly recommend
9 Reviews
Rated 6.5
Strongly recommend: 27%Neutral: 50%Don't recommend: 23%6.5
Arthur Sagoskin
Shady Grove Fertility
23% strongly recommend
9 Reviews
Rated 6.3
Strongly recommend: 23%Neutral: 37%Don't recommend: 40%6.3
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Paul Shin
Shady Grove Fertility
50% strongly recommend
2 Reviews
Rated 5
Strongly recommend: 50%Don't recommend: 50%5
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Sandy Li
Shady Grove Fertility
0% strongly recommend
1 Review
Rated 3
Don't recommend: 100%3
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Rachel Sprague
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jessica Kanter
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 62 more

This clinic has 37 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
929.419.5123
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2324 Cypress Cove
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Wexford
6400 Brooktree Ct
Wexford, PA 15090
412.785.1057
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 35 more

92 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
7
7
Age 45
5 IUI
2 IVF
3 Egg Freezing
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Ashkenazi Jewish
Latinx
Income $100K - $199K
3rd of 3 Docs
Neutral
Neutral
Successful
The one and only time I saw him [Dr. Eric Widra] , he was quite clear about expectations and probabilities for a patient who was 44 years old. He was open, a good listener, the only thing I didnt like is that he insisted in some test, that I have already done within the past year, as if they were trying to bill more for their clinic...He was very open about probabilities of pregnancy at 44 years old, and he explained that given good hormonal results that we could try a few times with PGD to see if there are any viable embryos. I found him quite honest.
The clinic [Shady Grove] is too big, i have 6 ultrasounds with 5 different technicians, the retrival is in a place different from the office and nobody you know is there. Its a well functioning machine, but a little bit impersonal...The one and only time I saw him [Dr. Eric Widra] , he was quite clear about expectations and probabilities for a patient who was 44 years old. He was open, a good listener, the only thing I didnt like is that he insisted in some test, that I have already done within the past year, as if they were trying to bill more for their clinic...He was very open about probabilities of pregnancy at 44 years old, and he explained that given good hormonal results that we could try a few times with PGD to see if there are any viable embryos. I found him quite honest.
How was your experience with Eric Widra at Shady Grove Fertility?
He was very open about probabilities of pregnancy at 44 years old, and he explained that given good hormonal results that we could try a few times with PGD to see if there are any viable embryos. I found him quite honest.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
the one and only time I saw him, he was quite clear about expectations and probabilities for a patient who was 44 years old. He was open, a good listener, the only thing I didnt like is that he insisted in some test, that I have already done within the past year, as if they were trying to bill more for their clinic.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
ANTAGONIST
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Carrie)
She was accessible by email and phone (through an answering machine), she was always positive and nice
Describe your experience with Shady Grove Fertility.
The clinic is too big, i have 6 ultrasounds with 5 different technicians, the retrival is in a place different from the office and nobody you know is there. Its a well functioning machine, but a little bit impersonal
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
18K covered by health insurance
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
7
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unknown Success
8
8
Age 37
2 IUI
Donor Sperm
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Jason Bromer] was very friendly and professional and interested in knowing what my goals were and discussing options with me on how to achieve my goals. It was nice to know that I would only have one dr rather than a series of drs manage my care...The staff [at Shady Grove] were warm and friendly and really encouraged communicating with them about any questions or concerns I might have...IUI was around 1800$, labs and medication were additional and my insurance covered some of that
He [Dr. Jason Bromer] was very friendly and professional and interested in knowing what my goals were and discussing options with me on how to achieve my goals. It was nice to know that I would only have one dr rather than a series of drs manage my care...The staff [at Shady Grove] were warm and friendly and really encouraged communicating with them about any questions or concerns I might have...IUI was around 1800$, labs and medication were additional and my insurance covered some of that
How was your experience with Jason Bromer at Shady Grove Fertility?
He was very friendly and professional and interested in knowing what my goals were and discussing options with me on how to achieve my goals. It was nice to know that I would only have one dr rather than a series of drs manage my care.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Men can be great fertility doctors
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
The staff were warm and friendly and really encouraged communicating with them about any questions or concerns I might have
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
We discussed what protocols I used at my last fertility clinic and what options he thought were open for me in my current situation.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jessica)
Jessica and the other staff members were efficient and knowledable about all the different scenarios that could occur
Describe your experience with Shady Grove Fertility.
It is very conviniently located and the monitoring hours are more work friendly than my previous clinic.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
IUI was around 1800$, labs and medication were additional and my insurance covered some of that
8
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2017, Successful
7
7
Age 44 - 48
9 IUI
3 IVF
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Neutral
Neutral
Successful
She [Dr. Nair] is sweet and honest. She was pregnant/on leave when I had issues with fibroids and so it was very hard... Anyway once dr Nair was back from leave - she handled it well with me and we went on to have a good relationship...When I dealt with her , [I was treated like] a human....Make sure all your tests are up to date. Advocate for yourself, same as with any doctor....You really have to keep track of your own care, or no one else will.....
[Shady Grove - DC K St] Strength- the LAB weakness- it can feel like a factory at times or a Big Business. You really have to keep track of your own care, or no one else will....[nurses] kept switching - but timely results...I had to deal with other docs and they did not seem to be on th same page. I had just spent thousands on IVF and THEN they discovered a Fibroid and said "nothing would implant with that in there." After 3 failed cycles.....apparently no one realized my uterine tests were not up to date.
How was your experience with Anitha Nair at Shady Grove Fertility?
She is sweet and honest. She was pregnant/on leave when I had issues with fibroids and so it was very hard: I had to deal with other docs and they did not seem to be on th same page. I had just spent thousands on IVF and THEN they discovered a Fibroid and said "nothing would implant with that in there." After 3 failed cycles.....apparently no one realized my uterine tests were not up to date. Anyway once dr Nair was back from leave - she handled it well with me and we went on to have a good relationship.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility?
Make sure all your tests are up to date. Advocate for yourself, same as with any doctor.
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility?
When I dealt with her , a human. The clinic, a number
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility and their degree of success.
Hi dose protocol
Describe your experience with your nurse at Shady Grove Fertility.
They kept switching - but timely results .
Describe your experience with Shady Grove Fertility.
Strength- the LAB weakness- it can feel like a factory at times or a Big Business. You really have to keep track of your own care, or no one else will.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility.
More than 60k
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Excellent advice
What specific things went wrong at Shady Grove Fertility?
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
See previous statement
7
Doctor
Anitha Nair
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unknown Success
8
7
Age 36 - 38
4 IUI
1 IVF
3 Egg Freezing
Endometriosis
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr. O'Brien is a very competent doctor. We haven't gotten the results we have hoped for, but we're still in it. I'm still waiting on a call back for follow up treatment. I'm hoping for a new strategy or new answers....They [the staff at Shady Grove] are compassionate, but I still don't feel like I get all the answers I want. I'd like more explanation as to why they did things and how to strategize a new protocol for better results. Perhaps more testing, etc....My nurse is typical. Not overly compassionate, but helpful enough. I don't think she goes above and beyond, to her I think it's a job, but she is competent.
They [the staff at Shady Grove] are compassionate, but I still don't feel like I get all the answers I want. I'd like more explanation as to why they did things and how to strategize a new protocol for better results. Perhaps more testing, etc....My nurse is typical. Not overly compassionate, but helpful enough. I don't think she goes above and beyond, to her I think it's a job, but she is competent.
How was your experience with Jeanne O'Brien at Shady Grove Fertility?
Dr. O'Brien is a very competent doctor. We haven't gotten the results we have hoped for, but we're still in it. I'm still waiting on a call back for follow up treatment. I'm hoping for a new strategy or new answers.
What's one piece of advice would you give a prospective patient of Jeanne O'Brien at Shady Grove Fertility?
Do your research and ask questions.
During treatment, were you treated like a number or a human with Jeanne O'Brien at Shady Grove Fertility?
She is very kind and does call to discuss the results of each procedure. Some calls are immediate and other times waiting for a call back can take time.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Shawn Thompson)
My nurse is typical. Not overly compassionate, but helpful enough. I don't think she goes above and beyond, to her I think it's a job, but she is competent.
Describe your experience with Shady Grove Fertility.
They are compassionate, but I still don't feel like I get all the answers I want. I'd like more explanation as to why they did things and how to strategize a new protocol for better results. Perhaps more testing, etc.
8
Doctor
Jeanne O'Brien
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Successful
9
8
Age 37
1 IUI
Tubal Blockage
Uterine Fibroids
Other
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Neutral
Successful
She [Dr. Shruti Malik] was the third doctor that we worked with on my infertility issues. Unlike the first two who immediately said that I was unable to conceive naturally and recommended IVFs instead of IUI. Dr. Malik listened to us and agreed to try a round of IUI after it was determined that we would not qualify for the clinic’s IVF package plan.... She was very honest with us about my treatment and she was willing to work with us in deciding which approaches to use.
Shady Grove Fertility is a wonderful clinic. They do everything there so it means that you don’t have to drive all over the place for testing, monitoring, and procedure. I highly recommend this clinic....They [the nursing staff] were wonderful, especially with showing us to how to do the shots.... We use fertility drugs (bravelle and hsg trigger shot).
How was your experience with Shruti Malik at Shady Grove Fertility?
She was the third doctor that we worked with on my infertility issues. Unlike the first two who immediately said that I was unable to conceive naturally and recommended IVFs instead of IUI. Dr. Malik listened to us and agreed to try a round of IUI after it was determined that we would not qualify for the clinic’s IVF package plan.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Be a strong advocate for what is the best for you. Dr. Malik or the clinic may not agree with the initial request but she is always willing to work with the patient’s request.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
She was very honest with us about my treatment and she was willing to work with us in deciding which approaches to use.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
We use fertility drugs (bravelle and hsg trigger shot).
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Team of three nurses )
They were wonderful, especially with showing us to how to do the shots.
Describe your experience with Shady Grove Fertility.
Shady Grove Fertility is a wonderful clinic. They do everything there so it means that you don’t have to drive all over the place for testing, monitoring, and procedure. I highly recommend this clinic.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
Approximately $1,000
Describe Shruti Malik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
9
Doctor
Shruti Malik
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Fair Oaks
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
7
7
Age 36 - 37
IVF
Donor Eggs
Other
European
Income $100K - $199K
2nd of 2 Docs
Neutral
Neutral
Successful
Bromer was great but I rarely saw him. We interacted more with nurses. My assigned nurse, patty, seemed to be indifferent to my treatment. I was not pleased with my interactions with her at all.
I had good interactions with the rest of the nursing staff. Patty was hard to get hold of, barely answered my questions and never seemed interested in me, my husband, or what we were going through.
How was your experience with Jason Bromer at Shady Grove Fertility?
I liked Dr. Bromer. He put up with my questions and answered them candidly.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
He's not a warm and fuzzy guy but knows his stuff.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
Bromer was great but I rarely saw him. We interacted more with nurses. My assigned nurse, patty, seemed to be indifferent to my treatment. I was not pleased with my interactions with her at all.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Patty)
I had good interactions with the rest of the nursing staff. Patty was hard to get hold of, barely answered my questions and never seemed interested in me, my husband, or what we were going through.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility.
The main issue was that my nurse was a terrible communicator. On several occasions I had to remind her to send me orders for scripts and procedures. We also had a donor flake out on a cycle. This was mostly the donors fault of course but my nurse was never great and letting us know what was going on.
7
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2009 - 2012, Unknown Success
10
8
Age 41 - 44
1 IVF
Donor Sperm
Uterine Fibroids
European
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
I thought he [Dr. Mottla] was very understanding and I liked his approach to things. He was a good listener. He talked through the options carefully and did not discourage me from skipping IUI (due to being age 41) and going straight to IVF...He was great, but the nurse who I mostly worked with was a bit scattered and did not communicate as well as I would have liked... I did not like that they required a meeting with a psychologist that THEY chose.
I don't have any concerns about this clinic. [Shady Grove - Annapolis] I used it because it was convenient. I did not like that they required a meeting with a psychologist that THEY chose. That person wanted to charge $250, but I talked with someone I know who charged less than half of that...He [Dr Mollta] was great, but the nurse who I mostly worked with was a bit scattered and did not communicate as well as I would have liked...about $13,000 or $14,000 for one IVF cycle.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
I thought he was very understanding and I liked his approach to things. He was a good listener. He talked through the options carefully and did not discourage me from skipping IUI (due to being age 41) and going straight to IVF.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
He was great, but the nurse who I mostly worked with was a bit scattered and did not communicate as well as I would have liked.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana)
She seemed a bit scattered and it wasn't always clear to me what was coming next.
Describe your experience with Shady Grove Fertility.
I don't have any concerns about this clinic. I used it because it was convenient. I did not like that they required a meeting with a psychologist that THEY chose. That person wanted to charge $250, but I talked with someone I know who charged less than half of that.
Describe the costs associated with your care under Gilbert Mottla at Shady Grove Fertility.
I paid about $3,000 for medications, plus about $13,000 or $14,000 for one IVF cycle. I can't recall the exact total.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Compassion
8
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2009 - 2012, Unsuccessful
7
7
Age 32 - 35
2 IUI
Endometriosis
PCOS
Unexplained
Black or African-American
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
He [Dr Saffan] is a straight shooter.... he will tell the truth and give you all the info to make your decisions. He spoke with me and my husband and explained all of my challenges and how to overcome them. In the end I had to readjust my diet and loose weight to have a better result for another possible IUI... He spoke to me yet I am a complicated case. He handled himself well.... The staff [Shady Grove- Annandale] was great they got to know me by name.
It [Shady Grove - Annandale] was welcoming and friendly and soothing. I was comfortable and welcomed. My husband was uncomfortable but when we came in to the office a lot of his concerns eased. I had to come back multiple time alone and it was always welcoming. The staff was great they got to know me by name....he [Dr. Saffan] will tell the truth and give you all the info to make your decisions.... He handled himself well.
How was your experience with David Saffan at Shady Grove Fertility?
He is a straight shooter.... he will tell the truth and give you all the info to make your decisions. He spoke with me and my husband and explained all of my challenges and how to overcome them. In the end I had to readjust my diet and loose weight to have a better result for another possible IUI
What's one piece of advice would you give a prospective patient of David Saffan at Shady Grove Fertility?
Please be willing to hear the truth.
During treatment, were you treated like a number or a human with David Saffan at Shady Grove Fertility?
He spoke to me yet I am a complicated case. He handled himself well.
Describe the protocols David Saffan used in your cycles at Shady Grove Fertility and their degree of success.
I forgot I am so sorry
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Yes)
Very good and communicable
Describe your experience with Shady Grove Fertility.
It was welcoming and friendly and soothing. I was comfortable and welcomed. My husband was uncomfortable but when we came in to the office a lot of his concerns eased. I had to come back multiple time alone and it was always welcoming. The staff was great they got to know me by name.
Describe the costs associated with your care under David Saffan at Shady Grove Fertility.
My insurance paid for most of my expenses so all I had to pay for was my copay and medicines
Describe David Saffan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
7
Doctor
David Saffan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
2
7
Age 32
PCOS
Black or African-American
Income $100K - $199K
Operations
Only Doc Seen
Doesn't Recommend
Neutral
Success w/ Doc Not sure
I only saw her [Dr. Moon] twice. From there the communication was with her nurse coordinator. I feel like a number. She's not warm or welcoming...You will never see or talk to her other than the initial consult and when planning treatment...
Spent under $1k for two rounds of Timed Intercourse [at Shady Grove - DC K St], 2 doctor consults, HSG, Semen Analysis, and bloodwork...
How was your experience with Kimberly Moon at Shady Grove Fertility?
You will never see or talk to her other than the initial consult and when planning treatment.
During treatment, were you treated like a number or a human with Kimberly Moon at Shady Grove Fertility?
I only saw her twice. From there the communication was with her nurse coordinator. I feel like a number. She's not warm or welcoming.
Describe the costs associated with your care under Kimberly Moon at Shady Grove Fertility.
Spent under $1k for two rounds of Timed Intercourse, 2 doctor consults, HSG, Semen Analysis, and bloodwork.
2
Doctor
Kimberly Moon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2014, Successful
10
8
Age 37 - 38
4 IUI
1 IVF
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Operations
2nd of 2 Docs
Strongly Recommends
Neutral
Successful
She [Dr Kimberly Moon] was honest and professional yet understood the deeply emotional aspects of infertility...She was very patient with us. Walked us through all of our options. Educated us the infertility and the unfortunate and difficult place of being "unexplained."
[Shady Grove] was always available and worked with your schedule. Unfortunately, there were some very long wait times on some days - particularly weekends...She [Dr Kimberly Moon] was honest and professional yet understood the deeply emotional aspects of infertility...She was very patient with us. Walked us through all of our options. Educated us the infertility and the unfortunate and difficult place of being "unexplained."
How was your experience with Kimberly Moon at Shady Grove Fertility?
She was very patient with us. Walked us through all of our options. Educated us the infertility and the unfortunate and difficult place of being "unexplained."
During treatment, were you treated like a number or a human with Kimberly Moon at Shady Grove Fertility?
She was honest and professional yet understood the deeply emotional aspects of infertility.
Describe your experience with Shady Grove Fertility.
A clinic was always available and worked with your schedule. Unfortunately, there were some very long wait times on some days - particularly weekends.
Describe the costs associated with your care under Kimberly Moon at Shady Grove Fertility.
I had most of the treatments covered by insurance.
10
Doctor
Kimberly Moon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
0
7
Age 34 - 35
1 IVF
Diminished Ovarian Reserve
European
Latinx
Consultant
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
The fact that she would leave me a voicemail with devastating news about the status of our embryos tested with PGT with no way to get in touch to learn more about why or details was HORRIBLE. She showed little compassion or care to leave news like that without talking to a patient directly. ... it was clear that she reviewed my file in prep for each conversation. no problem with that- more that the time we spent waiting exceeded amount of time actually spent with the doctor.
When I wanted to see a new doctor [at Shady Grove Fertility] ... I was able to get in with the new doctor within a week and the transition was easy and painless. ... We started with a protocol that included 450 iUs of GonalF daily, 150 IUs of Menopur, and then Cetrotide. That cycle resulted in a cancelled retrieval due to development of a dominant follicle. The 2nd cycle started with 10 days of birth control followed by 2 days of Lupron Injections (2x daily), 450 IUs daily of Gonal F and 150 IUs daily of Menopur. This resulted in 3 follicles with 2 eggs retrieved, 2 healthy high quality embryos, but one had genetic condition and other chromosomal issue.
How was your experience with Rachana Garde at Shady Grove Fertility?
The fact that she would leave me a voicemail with devastating news about the status of our embryos tested with PGT with no way to get in touch to learn more about why or details was HORRIBLE. She showed little compassion or care to leave news like that without talking to a patient directly. My sister's doctor (also at Shady Grove) called her day of her retrival to see how she was feeling but I got no such call from Dr. Garde.
What's one piece of advice would you give a prospective patient of Rachana Garde at Shady Grove Fertility?
Be prepared to have your expectation set and wait to see her. Also check and see if your insurance is covering what costs are for out of pocket meds and then filing a claim later. Insurance rates for medication were not "discounted" and my $15,000 lifetime benefit didnt cover all drugs for the first round, which was subsequently cancelled.
During treatment, were you treated like a number or a human with Rachana Garde at Shady Grove Fertility?
While the care seemed personal, it was clear by the waiting time for each appointment (sometimes in excess of 30 minutes) it was clear that she reviewed my file in prep for each conversation. no problem with that- more that the time we spent waiting exceeded amount of time actually spent with the doctor. Felt like we got more from our nurse than the doctor. She also called me and left me a voicemail after her working hours to let me know that my embryos were not viable with no way to get in touch to learn more.
Describe the protocols Rachana Garde used in your cycles at Shady Grove Fertility and their degree of success.
. We started with a protocol that included 450 iUs of GonalF daily, 150 IUs of Menopur, and then Cetrotide. That cycle resulted in a cancelled retrieval due to development of a dominant follicle. The 2nd cycle started with 10 days of birth control followed by 2 days of Lupron Injections (2x daily), 450 IUs daily of Gonal F and 150 IUs daily of Menopur. This resulted in 3 follicles with 2 eggs retrieved, 2 healthy high quality embryos, but one had genetic condition and other chromosomal issue.
Describe your experience with Shady Grove Fertility.
When I wanted to see a new doctor due to Dr. Garde's poor bedside manner and communication style, I went with the Doctor that my sister sees and has been happy with. I was able to get in with the new doctor within a week and the transition was easy and painless.
Describe Rachana Garde's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
eSET is doctor and insurance preference
0
Doctor
Rachana Garde
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
8
8
Age 42 - 43
1 IVF
Poor Egg Quality
Unexplained
Latinx
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
She is clear and honest. Dr Reh is more into the scientific results and medical procedures than any other options (like natural supplements NeoQ10)...From the beginning Dr Reh told us that after 40’s fertility chances goes down around 90%, she explained in detail the process, she was realistic and precise with our expectations. Dr Reh has knowledge and experience about fertility treatments...Regular protocol with injections and trainings. Maybe the amount of dosage were higher for me because I had lots of eggs, but not much quality.
Shady Grove fertility is a huge company that provides anything is needed for fertility problems. They have an specialist for all the needs. There’s not another place with all the advantages that Shady Grove offers. In our case the nurse is always lovely and kind, Cristina B. usually returns calls the same day. She explains in detail every step of the process, always kind and patient... They have staff and support teams for any need. From the beginning until the end the patient knows what to expect, what to do, what is next and what is happening. Very hard to find a clinic with this much of organization for every step of this complicated process. There’s no waste of time here.
How was your experience with Andrea Reh at Shady Grove Fertility?
From the beginning Dr Reh told us that after 40’s fertility chances goes down around 90%, she explained in detail the process, she was realistic and precise with our expectations. Dr Reh has knowledge and experience about fertility treatments. She is clear and honest. Dr Reh is more into the scientific results and medical procedures than any other options (like natural supplements NeoQ10). There’s not scientific proof that natural supplements improve fertility, but our point was if it does not hurt, why not?
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Dr Reh works for Shady Grove, which is a center that has everything is needed for fertility treatments, she works with many patients daily and experience is everything.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Shady Grove fertility is a huge company that provides anything is needed for fertility problems. They have an specialist for all the needs. There’s not another place with all the advantages that Shady Grove offers. In our case the nurse is always lovely and kind, Cristina B. usually returns calls the same day. She explains in detail every step of the process, always kind and patient.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
Regular protocol with injections and trainings. Maybe the amount of dosage were higher for me because I had lots of eggs, but not much quality.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Cristina - Nurse)
Cristina Brocato is a great nurse, very kind and with a lovely attitude to her patients. She was the easy part in this process, very supportive, with a lot of patience. Cristina definitively made a big difference through the process. She was kind and responded every single one of my many questions and concerns.
Describe your experience with Shady Grove Fertility.
Shady Grove is by far the most complete fertility clinic. It provides help and support through the whole process. They have staff and support teams for any need. From the beginning until the end the patient knows what to expect, what to do, what is next and what is happening. Very hard to find a clinic with this much of organization for every step of this complicated process. There’s no waste of time here.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Around 10,000 I believe but not sure
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I
8
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
8
Age 29
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
The interaction with Dr. Schumacher is limited...During the IUI cycles Dr. Schumacher has me taking clomid after an unsuccessful IUI and a cancelled IUI she switched up the type of medication I was taking...also prescribed other medications during the screening process that would increase fertility...does her best to keep communication open via emails and through the patient portal...She is very knowledgeable and kind. I just wish there was more time with her
They have many locations [of Shady Grove] making appointments easy to schedule. The Chesterbrook location has a surgery center attached so any procedures are done at that location making it a more comfortable experience...Nikki is an excellent nurse!! She makes all the time and answered all my questions. Nikki was very thorough and organized throughout my treatments... has a large medical staff which is great because appointments run on time and you are not left waiting for a long time. However this is also a disadvantage because you may not see your primary doctor during any of your blood work or ultra sound appointments.
How was your experience with Brianna Schumacher at Shady Grove Fertility?
Dr. Schumacher is a great doctor! She is very knowledgeable and kind. I just wish there was more time with her! Dr Schumacher does her best to keep communication open via emails and through the patient portal.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility?
Dr. Schumacher is great but you may not see her often.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility?
The interaction with Dr. Schumacher is limited. There is a large staff at shady grove Fertility, everyone is great but it would be nice to have more patient doctor time.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility and their degree of success.
During the IUI cycles Dr. Schumacher has me taking clomid after an unsuccessful IUI and a cancelled IUI she switched up the type of medication I was taking. Dr Schumacher also prescribed other medications during the screening process that would increase fertility.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Nikki Yeager)
Nikki is an excellent nurse!! She makes all the time and answered all my questions. Nikki was very thorough and organized throughout my treatments.
Describe your experience with Shady Grove Fertility.
Shady grove has a large medical staff which is great because appointments run on time and you are not left waiting for a long time. However this is also a disadvantage because you may not see your primary doctor during any of your blood work or ultra sound appointments. They have many locations making appointments easy to schedule. The Chesterbrook location has a surgery center attached so any procedures are done at that location making it a more comfortable experience.
8
Doctor
Brianna Schumacher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
5
7
Age 35 - 36
1 IVF
Anovulation
Male Factor
PCOS
Recurrent Pregnancy Loss
European
Black or African-American
Native American
Income $50K - $99K
Operations
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
It was a standard IVF protocol [with Dr.Nancy Durso]...Start with low doses and slowly work up in dose. She didn’t cater to me and my body which resulted in a lot of my eggs being fried or too mature and so many little ones. We had 53 follicles, 34 eggs and only 26 mature...She forced us almost into not transferring more than one when we were set on transferring two based on past experience...She cared during my miscarriage but the rest of the treatment I barely saw her or she was quick and cold and wasn’t open to hearing us out or our ideas or suggestions the answer was always “this is how we do it here”
Strength [at Shady Grove Fertility-Fredericksburg] is their process Consult to transfer. Very organized. Weakness is not having patients feel like numbers and not transferring morulas in order to not lower statistics. Another strength is they hire people who truly care...Nursing staff is amazing. My main nurse was office lead so she was busy and getting ahold of her was sort of hard at times...They don’t cater protocols to specific patients very well. You have to be your own advocate
How was your experience with Nancy Durso at Shady Grove Fertility?
She cared during my miscarriage but the rest of the treatment I barely saw her or she was quick and cold and wasn’t open to hearing us out or our ideas or suggestions the answer was always “this is how we do it here”
What's one piece of advice would you give a prospective patient of Nancy Durso at Shady Grove Fertility?
Be your own advocate
During treatment, were you treated like a number or a human with Nancy Durso at Shady Grove Fertility?
Human because she seemed to care. Number because it was routine protocols not catered to me very much
Describe the protocols Nancy Durso used in your cycles at Shady Grove Fertility and their degree of success.
It was a standard IVF protocol for someone with pics. Start with low doses and slowly work up in dose. She didn’t cater to me and my body which resulted in a lot of my eggs being fried or too mature and so many little ones. We had 53 follicles, 34 eggs and only 26 mature.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Rosie NP and Andrea RN)
Nursing staff is amazing. My main nurse was office lead so she was busy and getting ahold of her was sort of hard at times.
Describe your experience with Shady Grove Fertility.
Strength is their process Consult to transfer. Very organized. Weakness is not having patients feel like numbers and not transferring morulas in order to not lower statistics. Another strength is they hire people who truly care.
Describe Nancy Durso's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
She forced us almost into not transferring more than one when we were set on transferring two based on past experience
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
They don’t cater protocols to specific patients very well. You have to be your own advocate
5
Doctor
Nancy Durso
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Adaptability
7
Clinic
Shady Grove Fertility
Fredericksburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
6
7
Age 36 - 38
1 IUI
Male Factor
European
Income $0 - $49K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Jeffrey McKeeby] spent a lot of time talking to me and even went over on time on an appointment when I showed up late...even draws pictures upside down from across his desk so we could see anatomically where the numbers were coming from and he gave up detailed information about the hormone levels...We tried IUI and get 4 follicles and a high sperm count, the office told us it was excellent but we still didn't get pregnant.
I think that the financial piece of the puzzle which was a huge factor of the treatment plan should be clearly explained [by Shady Grove Fertility] when the treatment options are given. You are only allowed to have one treatment plan even though you discuss multiple options with the doctor, this results in numerous phone calls to the financial consultant to discuss your options and if you try to combine plans like taking eggs out for IVF and you want to also freeze some of those eggs they will not let you.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
He takes the time to explain the information and even draws pictures upside down from across his desk so we could see anatomically where the numbers were coming from and he gave up detailed information about the hormone levels.
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
Don't expect to be able to retrieve eggs for IVF and set some of those eggs aside to freeze.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
He spent a lot of time talking to me and even went over on time on an appointment when I showed up late.
Describe the protocols Jeffrey McKeeby used in your cycles at Shady Grove Fertility and their degree of success.
We tried IUI and get 4 follicles and a high sperm count, the office told us it was excellent but we still didn't get pregnant.
Describe your experience with Shady Grove Fertility.
I think that the financial piece of the puzzle which was a huge factor of the treatment plan should be clearly explained when the treatment options are given. You are only allowed to have one treatment plan even though you discuss multiple options with the doctor, this results in numerous phone calls to the financial consultant to discuss your options and if you try to combine plans like taking eggs out for IVF and you want to also freeze some of those eggs they will not let you.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
My insurance does not cover any fertility treatment, so everything was out of pocket.
6
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
7
8
Age 38
Recurrent Pregnancy Loss
Prefer not to answer
Income $200K - $499K
Lawyer
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Widra is not what most people would call "warm" but he is very knowledgeable and straightforward, traits that are more important to me in a fertility doctor. He's very good at explaining options and addressed my concerns without me feeling like I had been dismissed.
Not a major error, but the care coordinator missed the window for a diagnostic test.... Shady Grove has some great aspects: they do a lot of volume, so I think their lab is very good, and they have a lot of locations which is very convenient, especially for me as I live close to one lab but work closer to another. Downside is that it can feel somewhat impersonal and like you're not getting a lot of individualized attention.
How was your experience with Eric Widra at Shady Grove Fertility?
Dr. Widra is not what most people would call "warm" but he is very knowledgeable and straightforward, traits that are more important to me in a fertility doctor. He's very good at explaining options and addressed my concerns without me feeling like I had been dismissed.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
Do not expect a lot of "hand holding" per se.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
He's very personable but it's overall a very large practice.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
Too early in treatment to know.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Chloe)
Nurses have overall been great.
Describe your experience with Shady Grove Fertility.
Shady Grove has some great aspects: they do a lot of volume, so I think their lab is very good, and they have a lot of locations which is very convenient, especially for me as I live close to one lab but work closer to another. Downside is that it can feel somewhat impersonal and like you're not getting a lot of individualized attention.
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
So far, most of my treatment has been covered by insurance.
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
What specific things went wrong at Shady Grove Fertility?
  • Failed to order appropriate test
Describe the specific things that went wrong at Shady Grove Fertility.
Not a major error, but the care coordinator missed the window for a diagnostic test.
7
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2010 - 2013, Successful
8
8
Age 33 - 36
1 IUI
Unexplained
Other
European
Latinx
Income $200K - $499K
Consultant
Only Doc Seen
Neutral
Neutral
Successful
Wish she [Dr. Osborn] had looked at why I couldn't do this on my own but on the whole she is a kind and caring doctor. In the end I did get the one thing I wanted... and then some. My twins are here because of her...We planned an IUI. She watched and my eggs took a long time to grow so lots of extra FSH shots. We had success on our first try...always felt like to goal was to just have a baby .. not to find out why I couldn't get pregnant on my own
They [Shady Grove Fertility] did a nice job dealing with the insurance and let us know what we might have to pay for and how to get our drugs from insurance.Very helpful with scheduling appointments...Wish she [Dr. Osborn] had looked at why I couldn't do this on my own but on the whole she is a kind and caring doctor. In the end I did get the one thing I wanted... and then some. My twins are here because of her...We planned an IUI. She watched and my eggs took a long time to grow so lots of extra FSH shots. We had success on our first try...always felt like to goal was to just have a baby .. not to find out why I couldn't get pregnant on my own
How was your experience with Barbara Osborn at Shady Grove Fertility?
Wish she had looked at why I couldn't do this on my own but on the whole she is a kind and caring doctor. In the end I did get the one thing I wanted... and then some. My twins are here because of her.
What's one piece of advice would you give a prospective patient of Barbara Osborn at Shady Grove Fertility?
Ask why you can't get pregnant on your own... there are other medical issues from infertility
During treatment, were you treated like a number or a human with Barbara Osborn at Shady Grove Fertility?
always felt like to goal was to just have a baby .. not to find out why I couldn't get pregnant on my own
Describe the protocols Barbara Osborn used in your cycles at Shady Grove Fertility and their degree of success.
We planned an IUI. She watched and my eggs took a long time to grow so lots of extra FSH shots. We had success on our first try
Describe your experience with Shady Grove Fertility.
They did a nice job dealing with the insurance and let us know what we might have to pay for and how to get our drugs from insurance.Very helpful with scheduling appointments..............................
Describe the costs associated with your care under Barbara Osborn at Shady Grove Fertility.
this was back in the day when insurance plans covered things.... I paid almost nothing
What specific things went wrong at Shady Grove Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Shady Grove Fertility.
No nothing
8
Doctor
Barbara Osborn
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources