Shady Grove Fertility

65 doctors work here

Rated 8.7
Strongly recommend: 69%Neutral: 21%Don't recommend: 10%8.7
69% strongly recommend
474 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
65 doctors work here
8.2
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
22 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Celso Silva
Shady Grove Fertility
91% strongly recommend
17 Reviews
Rated 9.6
Strongly recommend: 91%Neutral: 5%Don't recommend: 4%9.6
Jeanne O'Brien
Shady Grove Fertility
88% strongly recommend
21 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 8%Don't recommend: 4%9.6
Anitha Nair
Shady Grove Fertility
86% strongly recommend
18 Reviews
Rated 9.5
Strongly recommend: 86%Neutral: 10%Don't recommend: 3%9.5
Sunita Kulshrestha
Shady Grove Fertility
72% strongly recommend
4 Reviews
Rated 9.4
Strongly recommend: 72%Neutral: 28%9.4
Eric Levens
Shady Grove Fertility
86% strongly recommend
39 Reviews
Rated 9.4
Strongly recommend: 86%Neutral: 12%Don't recommend: 3%9.4
Tarita Pakrashi
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 9.4
Strongly recommend: 80%Neutral: 20%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Nicole Banks
Shady Grove Fertility
63% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 63%Neutral: 37%9.3
Brianna Schumacher
Shady Grove Fertility
67% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 67%Neutral: 33%9.3
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Patricia McShane
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Ricardo Yazigi
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Joseph Doyle
Shady Grove Fertility
68% strongly recommend
18 Reviews
Rated 9
Strongly recommend: 68%Neutral: 32%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Gilbert Mottla
Shady Grove Fertility
57% strongly recommend
17 Reviews
Rated 8.9
Strongly recommend: 57%Neutral: 43%8.9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Andrea Reh
Shady Grove Fertility
75% strongly recommend
14 Reviews
Rated 8.9
Strongly recommend: 75%Neutral: 9%Don't recommend: 16%8.9
Shayne Plosker
Shady Grove Fertility
74% strongly recommend
16 Reviews
Rated 8.8
Strongly recommend: 74%Neutral: 8%Don't recommend: 19%8.8
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Erika Johnston-MacAnanny
Shady Grove Fertility
71% strongly recommend
14 Reviews
Rated 8.8
Strongly recommend: 71%Neutral: 25%Don't recommend: 4%8.8
Shruti Malik
Shady Grove Fertility
62% strongly recommend
7 Reviews
Rated 8.8
Strongly recommend: 62%Neutral: 30%Don't recommend: 8%8.8
Jason Bromer
Shady Grove Fertility
66% strongly recommend
47 Reviews
Rated 8.7
Strongly recommend: 66%Neutral: 27%Don't recommend: 7%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Melissa Esposito
Shady Grove Fertility
68% strongly recommend
12 Reviews
Rated 8.2
Strongly recommend: 68%Neutral: 19%Don't recommend: 13%8.2
Rebecca Chason
Shady Grove Fertility
75% strongly recommend
4 Reviews
Rated 8.1
Strongly recommend: 75%Neutral: 13%Don't recommend: 13%8.1
Tomer Singer
Shady Grove Fertility
63% strongly recommend
12 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 15%Don't recommend: 23%8.1
Caleb Kallen
Shady Grove Fertility of Philadelphia
70% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 70%Neutral: 2%Don't recommend: 29%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Eric Widra
Shady Grove Fertility
36% strongly recommend
25 Reviews
Rated 7.7
Strongly recommend: 36%Neutral: 52%Don't recommend: 12%7.7
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
11 Reviews
Rated 7.5
Strongly recommend: 19%Neutral: 36%Don't recommend: 45%7.5
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Michael Edelstein
Shady Grove Fertility
38% strongly recommend
11 Reviews
Rated 7.3
Strongly recommend: 38%Neutral: 30%Don't recommend: 33%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
32% strongly recommend
13 Reviews
Rated 7
Strongly recommend: 32%Neutral: 23%Don't recommend: 45%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Naveed Khan
Shady Grove Fertility
49% strongly recommend
8 Reviews
Rated 6.9
Strongly recommend: 49%Neutral: 27%Don't recommend: 24%6.9
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Eugene Katz (retired)
Shady Grove Fertility
27% strongly recommend
9 Reviews
Rated 6.5
Strongly recommend: 27%Neutral: 50%Don't recommend: 23%6.5
Arthur Sagoskin
Shady Grove Fertility
23% strongly recommend
9 Reviews
Rated 6.3
Strongly recommend: 23%Neutral: 37%Don't recommend: 40%6.3
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Paul Shin
Shady Grove Fertility
50% strongly recommend
2 Reviews
Rated 5
Strongly recommend: 50%Don't recommend: 50%5
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Rachel Sprague
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jessica Kanter
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 61 more

This clinic has 37 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
929.419.5123
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2590 Healing Way
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Wexford
6400 Brooktree Ct
Wexford, PA 15090
412.785.1057
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 35 more

92 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
5
7
Age 35 - 36
1 IVF
Anovulation
Male Factor
PCOS
Recurrent Pregnancy Loss
European
Black or African-American
Native American
Income $50K - $99K
Operations
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
It was a standard IVF protocol [with Dr.Nancy Durso]...Start with low doses and slowly work up in dose. She didn’t cater to me and my body which resulted in a lot of my eggs being fried or too mature and so many little ones. We had 53 follicles, 34 eggs and only 26 mature...She forced us almost into not transferring more than one when we were set on transferring two based on past experience...She cared during my miscarriage but the rest of the treatment I barely saw her or she was quick and cold and wasn’t open to hearing us out or our ideas or suggestions the answer was always “this is how we do it here”
Strength [at Shady Grove Fertility-Fredericksburg] is their process Consult to transfer. Very organized. Weakness is not having patients feel like numbers and not transferring morulas in order to not lower statistics. Another strength is they hire people who truly care...Nursing staff is amazing. My main nurse was office lead so she was busy and getting ahold of her was sort of hard at times...They don’t cater protocols to specific patients very well. You have to be your own advocate
How was your experience with Nancy Durso at Shady Grove Fertility?
She cared during my miscarriage but the rest of the treatment I barely saw her or she was quick and cold and wasn’t open to hearing us out or our ideas or suggestions the answer was always “this is how we do it here”
What's one piece of advice would you give a prospective patient of Nancy Durso at Shady Grove Fertility?
Be your own advocate
During treatment, were you treated like a number or a human with Nancy Durso at Shady Grove Fertility?
Human because she seemed to care. Number because it was routine protocols not catered to me very much
Describe the protocols Nancy Durso used in your cycles at Shady Grove Fertility and their degree of success.
It was a standard IVF protocol for someone with pics. Start with low doses and slowly work up in dose. She didn’t cater to me and my body which resulted in a lot of my eggs being fried or too mature and so many little ones. We had 53 follicles, 34 eggs and only 26 mature.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Rosie NP and Andrea RN)
Nursing staff is amazing. My main nurse was office lead so she was busy and getting ahold of her was sort of hard at times.
Describe your experience with Shady Grove Fertility.
Strength is their process Consult to transfer. Very organized. Weakness is not having patients feel like numbers and not transferring morulas in order to not lower statistics. Another strength is they hire people who truly care.
Describe Nancy Durso's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
She forced us almost into not transferring more than one when we were set on transferring two based on past experience
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
They don’t cater protocols to specific patients very well. You have to be your own advocate
5
Doctor
Nancy Durso
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Adaptability
7
Clinic
Shady Grove Fertility
Fredericksburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
6
7
Age 36 - 38
1 IUI
Male Factor
European
Income $0 - $49K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Jeffrey McKeeby] spent a lot of time talking to me and even went over on time on an appointment when I showed up late...even draws pictures upside down from across his desk so we could see anatomically where the numbers were coming from and he gave up detailed information about the hormone levels...We tried IUI and get 4 follicles and a high sperm count, the office told us it was excellent but we still didn't get pregnant.
I think that the financial piece of the puzzle which was a huge factor of the treatment plan should be clearly explained [by Shady Grove Fertility] when the treatment options are given. You are only allowed to have one treatment plan even though you discuss multiple options with the doctor, this results in numerous phone calls to the financial consultant to discuss your options and if you try to combine plans like taking eggs out for IVF and you want to also freeze some of those eggs they will not let you.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
He takes the time to explain the information and even draws pictures upside down from across his desk so we could see anatomically where the numbers were coming from and he gave up detailed information about the hormone levels.
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
Don't expect to be able to retrieve eggs for IVF and set some of those eggs aside to freeze.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
He spent a lot of time talking to me and even went over on time on an appointment when I showed up late.
Describe the protocols Jeffrey McKeeby used in your cycles at Shady Grove Fertility and their degree of success.
We tried IUI and get 4 follicles and a high sperm count, the office told us it was excellent but we still didn't get pregnant.
Describe your experience with Shady Grove Fertility.
I think that the financial piece of the puzzle which was a huge factor of the treatment plan should be clearly explained when the treatment options are given. You are only allowed to have one treatment plan even though you discuss multiple options with the doctor, this results in numerous phone calls to the financial consultant to discuss your options and if you try to combine plans like taking eggs out for IVF and you want to also freeze some of those eggs they will not let you.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
My insurance does not cover any fertility treatment, so everything was out of pocket.
6
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
7
8
Age 38
Recurrent Pregnancy Loss
Prefer not to answer
Income $200K - $499K
Lawyer
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Widra is not what most people would call "warm" but he is very knowledgeable and straightforward, traits that are more important to me in a fertility doctor. He's very good at explaining options and addressed my concerns without me feeling like I had been dismissed.
Not a major error, but the care coordinator missed the window for a diagnostic test.... Shady Grove has some great aspects: they do a lot of volume, so I think their lab is very good, and they have a lot of locations which is very convenient, especially for me as I live close to one lab but work closer to another. Downside is that it can feel somewhat impersonal and like you're not getting a lot of individualized attention.
How was your experience with Eric Widra at Shady Grove Fertility?
Dr. Widra is not what most people would call "warm" but he is very knowledgeable and straightforward, traits that are more important to me in a fertility doctor. He's very good at explaining options and addressed my concerns without me feeling like I had been dismissed.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
Do not expect a lot of "hand holding" per se.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
He's very personable but it's overall a very large practice.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
Too early in treatment to know.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Chloe)
Nurses have overall been great.
Describe your experience with Shady Grove Fertility.
Shady Grove has some great aspects: they do a lot of volume, so I think their lab is very good, and they have a lot of locations which is very convenient, especially for me as I live close to one lab but work closer to another. Downside is that it can feel somewhat impersonal and like you're not getting a lot of individualized attention.
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
So far, most of my treatment has been covered by insurance.
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
What specific things went wrong at Shady Grove Fertility?
  • Failed to order appropriate test
Describe the specific things that went wrong at Shady Grove Fertility.
Not a major error, but the care coordinator missed the window for a diagnostic test.
7
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Successful
9
8
Age 34 - 39
2 IUI
8 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Other
European
Income $200K - $499K
1st of 2 Docs
Strongly Recommends
Neutral
Successful
When I was doing the IUIs (2), I felt more like a number. But as we moved into our IVF cycles, I had increased interactions with Dr. Widra. After my first miscarriage, I felt Dr. Widra responded with genuine compassion and personalized care. From then on, I felt he really knew me and my history...I found Dr. Widra to be compassionate, but also frank. He didn't sugarcoat anything, but I certainly never found him cold....
I actually went through 2 nurses [at Shady Grove] who were not good communicators, not organized, and with whom I was not happy. After my negative experience with the second, I spoke with my doctor and he had me transferred to another nurse, who was excellent. She was clearly so much better than either of the first two....Strengths: multiple locations, very good hours for appointments, usually pretty efficient monitoring hours Weaknesses: takes some time before various personnel get to know you. your doctor is likely not going to do your procedures
How was your experience with Eric Widra at Shady Grove Fertility?
My husband and I found Dr. Widra to be compassionate, but also frank. He didn't sugarcoat anything, but I certainly never found him cold. When trying for my first, we went through a number of retrievals and transfers and I appreciated feeling "known" despite being at a very large clinic that has a reputation for being a factory. I am detail oriented and Dr. Widra always took the time to answer my questions, whether in person or on the phone. While much of my communication was with my nurse, if there was difficult or sensitive information to deliver, he always called me himself and I never felt rushed off the phone. We ended up doing PGS testing and when I became pregnant, Dr. Widra told me to call him if I ever had any questions. We were indeed told at one point in my pregnancy that we should consider an amnio to rule out chromosomal abnormalities. At this point it had been a few months since I saw Dr. Widra, but I called him and he returned my call within hours. We went back to Dr. Widra when we were ready to try for our second, and unfortunately we did not have success. After two cycles, he recommended we move on to donor egg. While we weren't (aren't) ready to do that, I appreciated his honesty about how he views our situation.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
That he may not be the warmest upon first impression, but you should not take his frankness for a lack of compassion.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
In the early part of my treatment, when I was doing the IUIs (2), I felt more like a number. But as we moved into our IVF cycles, I had increased interactions with Dr. Widra. After my first miscarriage, I felt Dr. Widra responded with genuine compassion and personalized care. From then on, I felt he really knew me and my history.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
I began with fairly low doses of menopur and bravelle, 75 and 150, respectively. But that cycle did not produce many follicles. In my subsequent cycles, I was using higher doses -- around 150 menopur and 300 bravelle. I did two antagonist protocols: bcp followed by stims, with cetrotide added when the follicles got to a certain size. While these yielded a decent number of eggs, Dr. Widra thought we might be able to get more with estrogen priming, so we did that for my last cycle when trying for my first. When trying for my second, we started with estrogen priming since that had yielded the most eggs when I was trying for my first. However, that did not result in many eggs, so Dr. Widra proposed a micro-dose Lupron protocol.
Describe your experience with your nurse at Shady Grove Fertility.
I actually went through 2 nurses who were not good communicators, not organized, and with whom I was not happy. After my negative experience with the second, I spoke with my doctor and he had me transferred to another nurse, who was excellent. She was clearly so much better than either of the first two. I actually had a similar experience the second time around. I started out with a pretty subpar nurse, but spoke to the office manager and was transferred to a nurse who was incredible. So I think the bottom line is that there is a range of nurses at the clinic and I would recommend self-advocating if you feel unhappy with your nurse.
Describe your experience with Shady Grove Fertility.
Shady Grove is huge and therefore has the expected strengths and weaknesses. Strengths: multiple locations, very good hours for appointments, usually pretty efficient monitoring hours Weaknesses: takes some time before various personnel get to know you. your doctor is likely not going to do your procedures
Describe your experience with your monitoring appointments at Shady Grove Fertility.
I found monitoring appointments pretty easy because there were multiple locations I could go. There were often multiple women waiting, but that didn't negatively impact my experience. I knew that the earlier I went, the less time I would have to wait. Very occasionally, I would be taken to a room and then had to wait for 10-15 minutes, but usually once I was taken to a room, I was seen within a few minutes.
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
I was part of shared risk, both times. That meant I paid an upfront fee (~25,000) that covered up to 6 cycles and I got my money back if it didn't work.
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Widra had a strong preference for eSET given that we were exclusively transferring 5 day embryos. I appreciated this approach, given that it is safer for both women and babies.
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
I honestly don't remember the exact details, but there was an incident with a nurse giving me conflicting or inaccurate information. I followed-up with my doctor, who clearly provided the accurate information and also made sure that I was re-assigned to a different and more competent nurse.
9
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Sibley
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
8
8
Age 39 - 41
3 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Lawyer
Only Doc Seen
Neutral
Neutral
Unsuccessful
He [Dr. Mottla] was amazing and I am so glad he was my doctor. At times I wish he was a little more thorough or “out of the box” but overall I wholeheartedly recommend him. I’ve never had a doctor show so much compassion. Because of how the practice is set up, sometimes you didn’t get to see him or you would have to communicate with him through nurses but that was the only frustrating part...Very compassionate, always felt he cared about me and my goals.
[Shady Grove ] Most in the Annapolis are nice and show compassion. One of the doctors I had for an IUI in Toowson was so mean. One of the phlebotomists in Annapolis was very rude to me during an emotional moment which left me cryin* for hours after an IUI. There is potential to feel l8r just a number but overall the compassion shown by most avoids that...I got a phone voice message from a nurse saying something about my blood work confirming recent ovulation...I was in the middle of ivf and hadn’t recently ovulated.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
He was amazing and I am so glad he was my doctor. At times I wish he was a little more thorough or “out of the box” but overall I wholeheartedly recommend him. I’ve never had a doctor show so much compassion. Because of how the practice is set up, sometimes you didn’t get to see him or you would have to communicate with him through nurses but that was the only frustrating part.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Do your research ahead of time and have plenty of questions to ask him.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
Very compassionate, always felt he cared about me and my goals.
Describe the protocols Gilbert Mottla used in your cycles at Shady Grove Fertility and their degree of success.
Iuis-2cyckes with clomid, 1 with injectibles Ivfs-Lupron stop, then Gonal f and menopur. First ivf cycle, 8 eggs only 6 mature, 3 fertilized, one transferred (ABG), none to freeze 2nd ivf cycle, 8 eggs, all mature, 6 fertilized, 2 transferred (ABG) none to freeze In both cases had implantation and heartbeat, but miscarried at 7 weeks.
Describe your experience with Shady Grove Fertility.
Most in the Annapolis are nice and show compassion. One of the doctors I had for an IUI in Toowson was so mean. One of the phlebotomists in Annapolis was very rude to me during an emotional moment which left me cryin* for hours after an IUI. There is potential to feel l8r just a number but overall the compassion shown by most avoids that.
Describe the costs associated with your care under Gilbert Mottla at Shady Grove Fertility.
Ivfs- $18,000 for 2 cycles. Iuis- around $1800 per cycle
Describe Gilbert Mottla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I wish he would have considered transferring larger number on day 3, rather than be8ng selective on day 5. I will always wonder if any of the others would have led to a successful pregnancy.
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
I got a phone voice message from a nurse saying something about my blood work confirming recent ovulation...I was in the middle of ivf and hadn’t recently ovulated. She was new and I think confused. No biggie. The various branches are not always consistent. For example after ET in Rockville, I was told no lifting over 20 lbs. for 3 days; another nurse said no lifting for 10 days; and my nurse said no lifting for entire pregnancy. Similar inconsistencies with herbal teas, caffeine, etc. didn’t bother me a ton since I know different doctors have different approaches.
8
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
7
8
Age 33 - 34
2 IUI
Black or African-American
Income $50K - $99K
Teacher
1st of 3 Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Devine is very knowledgeable in her field of practice. It is clear that she wants results and hold herself to high standards. She is direct and no-nonsense while still offering hope and I really appreciate this quality in a doctor. Because of these strengths I found it really disappointing that I had almost no contact with her. I had much more contact with the nurse assigned to me...When I walked in for my first IUI cycle I was dismayed to see a woman I had never met. I asked her where my doctor was and she said that Dr. Devine would not be performing my IUI.
I love that the clinic [Shady Grove - DC K St] has 7 am monitoring hours. I am able to make these appointments while being only minimally late for work. I also like that you can be in and out in the morning without long forms to fill or people to meet with during monitoring....I ask a lot of questions and because I have VERY limited access to my Doctor, many of the ppl I am asking are nurses or Ultrasound tech or PA's. So depending on who I ask I get a totally different answer.
How was your experience with Kate Devine at Shady Grove Fertility?
Dr. Devine is very knowledgeable in her field of practice. It is clear that she wants results and hold herself to high standards. She is direct and no-nonsense while still offering hope and I really appreciate this quality in a doctor. Because of these strengths I found it really disappointing that I had almost no contact with her. I had much more contact with the nurse assigned to me-Sheila Ormond who is a phenomenal nurse and support to me during my cycles. When I walked in for my first IUI cycle I was dismayed to see a woman I had never met. I asked her where my doctor was and she said that Dr. Devine would not be performing my IUI. I really wanted to see Dr. Devine and get her real time insights on my cycle. Same thing during my 2nd IUI cycle. Doctor Devine was nowhere in sight. I was assigned a Physicians Assistant who did the IUI. During my 2nd cycle I ran into some complications --my trigger shot did not work! I was sure of it and I needed to speak to Dr. Devine desperately. The nurses did not seem concerned by my pleas to speak with her. They told me that they would handle it and that I should speak to her through them. At that point I reminded them that I am a self-pay patient and I deserved to speak with my doctor. After several hours, she called and we talked at length and she was able to devise a new plan of action. Again, I respect Dr. Devine and her expertise and it is this respect that I have for her that leaves me wanting more contact with her, especially during a complicated cycle.
What's one piece of advice would you give a prospective patient of Kate Devine at Shady Grove Fertility?
Have all of your questions written down in advance. She does a great job answering them but you must offer them. If not, she keeps it short and sweet. Also feel free to contribute your thoughts and ideas, after all you are an expert on your own body. She is willing to work with patients when devising treatment plans.
During treatment, were you treated like a number or a human with Kate Devine at Shady Grove Fertility?
I feel that Dr. Devine treats me like a human being. When she was forced to cancel my first IUI cycle due to over-stimulation she called me personally to tell me and to go over next steps. Since I was paying completely out of pocket she was able to work with me to do my next IUI at no cost, even the meds were provided for me. I really appreciated this gesture.
Describe the protocols Kate Devine used in your cycles at Shady Grove Fertility and their degree of success.
1st cancelled IUI cycle protocol: Clomid 100 mg CD 2-7, Gonal -F 75 CD7-9, trigger, vaginal prometrium 200 mg twice a day. Result: cancelled due to overstim 2nd IUI Cycle: Femera CD 2-7, Menopur CD 7-8, HCG trigger,Estrace due to thin lining, prometrium 200 mg twice a day. Result BFN 3rd Cycle: Femera CD 2-7, Menopur CD 7-8, HCG trigger (trigger failed), 2nd trigger novarel administered intramuscular, Estrace due to thin lining on femera, prometrium 200 mg twice a day. Result TBD I was started out on a high dose protocol due to an elevated day 3FSH, I overstimmed and I also had strange visual side effects with the clomid so I was switched to femera. Not sure why I was switched to menopur but my nurse said something about it being helpful to my lining? (not sure whether that is coming from any real wisdom or if it was a way to get me to stop asking questions) I was switched to novarel trigger during my 3rd cycle because I did not respond to the Ovidrel.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Sheila Ormond)
Sheila Ormond is a sweet, and helpful Nurse. She answers my questions and lets me know when she cannot and when she cannot she always follows up with Dr Devine in order to get me an answer.
Describe your experience with Shady Grove Fertility.
I love that the clinic has 7 am monitoring hours. I am able to make these appointments while being only minimally late for work. I also like that you can be in and out in the morning without long forms to fill or people to meet with during monitoring. The staff keeps the flow of patients moving quickly. The clinic is closed at 4 and for an hour midday for lunch (12-1) I think given its high capacity functioning and sheer number of patients, it should be open for scheduling and calls during the lunch hour. It should also close at 5 (6 even). Other than the morning monitoring hours, the rest of the day's schedule isn't very convenient.
Describe the costs associated with your care under Kate Devine at Shady Grove Fertility.
base IUI fee $1800 Meds: $500
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
Admittedly, I ask a lot of questions and because I have VERY limited access to my Doctor, many of the ppl I am asking are nurses or Ultrasound tech or PA's. So depending on who I ask I get a totally different answer. For example, I asked whether progesterone can be measured in my blood the day after ovulation. I was told by the PA who administered my IUI that it could not. But I knew that it could. It may not be at peak but it would still begin to slowly rise. I pushed for a blood test and sure enough it hadn't moved and that is how Dr. Devine confirmed that I had not in fact ovulated from the trigger.
7
Doctor
Kate Devine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
7
7
Age 43 - 46
IUI
3 IVF
Donor Eggs
Donor Sperm
Unexplained
European
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
Dr. Guarde is excellent in person and on the phone, and very relatable. My concerns are that she never informed me in advance when she would be unavailiable.....she was on vacation or otherwise not working during two of my three "own egg" transfers, which was very upsetting to discover in the moment... She was always very supportive, but I feel like almost too gentle without providing solid recommendations for the next step, ie when to move on to donor egg.
Multiple times I had to call the emergency care number [at Shady Grove] to get results and be provided the correct dose of meds or timing of my shots/appointments because they failed to follow instructions on which number to call. Admittedly, my schedule was unique, but I provided very clear instructions on which phone number to leave results but they often failed to read the notes in my file and called the wrong number which I could not reach remotely to verify the next step in my protocol. Fortunately, no cycle was ever lost due to the comms error, but it did cause extra stress that I did not need.
How was your experience with Rachana Garde at Shady Grove Fertility?
Dr. Garde is very personable and relatable, and is the only woman that practices at the clinic I was at. In hindsight she was a little too optimistic and her hopes for a pregnancy with my own eggs ended up costing me a lot more than I thought I would expend to get pregnant, finally only having a viable pregnancy through donor egg (and two separate donors at that). I only saw her in person twice, once for my initial consult and once during an early ultrasound with my first pregnancy. The rest of the time all comms came through the nurse. I did have several phone calls with Dr. Garde to discuss the outcome of my miscarriages and the way ahead. She was always very supportive, but I feel like almost too gentle without providing solid recommendations for the next step, ie when to move on to donor egg.
What's one piece of advice would you give a prospective patient of Rachana Garde at Shady Grove Fertility?
Ask her the hard questions, because she will not tell you unless you ask. If you ask, she's very forthcoming.
During treatment, were you treated like a number or a human with Rachana Garde at Shady Grove Fertility?
Dr. Guarde is excellent in person and on the phone, and very relatable. My concerns are that she never informed me in advance when she would be unavailiable.....she was on vacation or otherwise not working during two of my three "own egg" transfers, which was very upsetting to discover in the moment.
Describe the protocols Rachana Garde used in your cycles at Shady Grove Fertility and their degree of success.
I did 3 cycles using an "antagonist" protocol, each with increasing doses of menopur and gonal F. My first cycle rendered the most eggs and embryos, but none of the cycles ever ended up producing a PGS-testable "blastocyst" and so embryos were implanted without testing, resulting in miscarriage or BNF. First cycle implanted 3 embryos resulting in week 11 miscarriage. Second cycle implanted 2 embryos resulting in week 7 twin miscarriage. Third cycle implanted 2 embryos resulting in BNF. Dr. Garde never explained the rationale behind the protocol or the increase in dosage or why she didn't want to use a different protocol. After the third cycle I moved on to donor egg.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley (forget last name))
Ashley was very caring and supportive when providing the results of my blood tests.
Describe your experience with Shady Grove Fertility.
Shady Grove Fertility is very much a baby making factory that is interested in outcomes and not so much the care and treatment of the individual. But they get results....they just might not be the results you hoped for (pregnancy via donor egg instead of your own eggs) and the way you hoped (seeing your doctor verses the "on call" doctor).
Describe the costs associated with your care under Rachana Garde at Shady Grove Fertility.
I was a self-paying patient (no insurance coverage) and was provided a 25% discount for being active duty military. First 2 cycles were purchased as a group for ~$17000 (with discount) and 3rd cycle was purchased separately for ~$12000.
Describe Rachana Garde's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We discussed very early on my desire for a singleton, but was convinced that due to advanced age that more embryos needed to be implanted, and my decision was helped because the embryos were not of freezable quality, so it was either implant or destroy, so I did the multiple embryo transfers.
What specific things went wrong at Shady Grove Fertility?
  • Lost appointments
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
Multiple times I had to call the emergency care number to get results and be provided the correct dose of meds or timing of my shots/appointments because they failed to follow instructions on which number to call. Admittedly, my schedule was unique, but I provided very clear instructions on which phone number to leave results but they often failed to read the notes in my file and called the wrong number which I could not reach remotely to verify the next step in my protocol. Fortunately, no cycle was ever lost due to the comms error, but it did cause extra stress that I did not need.
7
Doctor
Rachana Garde
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
9
8
Age 45 - 47
1 Egg Freezing
Uterine Fibroids
European
Income $50K - $99K
Teacher
3rd of 3 Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
Andrea [Reh] was extremely kind and really took the time to explain everything, including things that were not necessarily in her scope of expertise (financing). She was very patient and really explored all options with me. In addition, she was very honest...As a single woman, she was supportive of my journey. I never felt worried about doing this alone. Andrea never made me feel like she was rushing.
Shady Grove has cutting-edge technology and gives you confidence in the procedures and treatments. They have many different locations and everyone from front desk staff to the physicians are extremely kind. At times, I had some difficulty getting super specific information or suggestions about finances....The entire nursing staff was always very kind. I felt very comfortable and welcome....I believe using my froze eggs (including transfer) costs somewhere around 16K, if this is not successful, using an egg donor (shared) will be around 19k.
How was your experience with Andrea Reh at Shady Grove Fertility?
Andrea was very thorough in exploring all of my options. As a single woman, she was supportive of my journey. I never felt worried about doing this alone. Andrea never made me feel like she was rushing. In fact, when I apologized for asking so many questions, she told me that it was her job and to ask her everything I needed to. In addition, I was told to contact her with further questions. She encouraged me to keep all of my options open and explore all possibilities. Each time I go, Andrea makes me feel that I matter and am not just another number.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
That she is very nice and thorough - don't hesitate to ask her any questions.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Andrea was extremely kind and really took the time to explain everything, including things that were not necessarily in her scope of expertise (financing). She was very patient and really explored all options with me. In addition, she was very honest.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I had fibroid surgery while I was under Andrea's care. I had all of the testing done to assess readiness for IVF. My treatment was pause in order to secure proper financing. We discussed transferring my eggs from NY, using egg donors, and using sperm donors.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: first nurse is no longer there)
The entire nursing staff was always very kind. I felt very comfortable and welcome.
Describe your experience with Shady Grove Fertility.
Shady Grove has cutting-edge technology and gives you confidence in the procedures and treatments. They have many different locations and everyone from front desk staff to the physicians are extremely kind. At times, I had some difficulty getting super specific information or suggestions about finances.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
I was able to use insurance only for the fibroid surgery. Everything else has been out of pocket - my insurance does not cover anything. I believe using my froze eggs (including transfer) costs somewhere around 16K, if this is not successful, using an egg donor (shared) will be around 19k.
9
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
8
8
Age 37 - 38
1 IUI
1 IVF
Uterine Fibroids
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Lawyer
Only Doc Seen
Neutral
Neutral
Unsuccessful
he [Dr. Eric Widra] has been the best at the worst times, meaning when things have gone off course he has been attentive and sympathetic...Don't expect to see a lot of him or have him at all your monitoring. However, his approach is great and he is amenable to your perspective and feedback...We tried iui but I ovulated before we could actually do the procedure (due to monitoring problems related to fibroids). For ivf, I did a course of birth control, then follistim and menopur, then added in ganirilex.
SGF is sort of factory but good in that monitoring is easy. Lots of open times for monitoring and SGF is a 24/7 facility, so that makes scheduling easy and good for getting answers. You don't always get a lot of personal treatment though and some of the techs are not great. Can be a bit hit or miss...Nursing staff was excellent. Carrie was a great communicator and had to address a lot of tough issues with us. Really love Latrice for monitoring - super professional and helpful.
How was your experience with Eric Widra at Shady Grove Fertility?
I'm still in treatment with Dr. Widra. It has been a frustrating process for things outside his control. However, he has been the best at the worst times, meaning when things have gone off course he has been attentive and sympathetic.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
Don't expect to see a lot of him or have him at all your monitoring. However, his approach is great and he is amenable to your perspective and feedback.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
Dr.Widra has a very straightforward manner that I appreciated. He doesn't do a lot of hand holding, which I didn't need. He also doesn't do a lot of the communication, which I would have preferred. His nurse, however, is very reachable and excellent. I had a complication during my ivf stimulation and Dr. Widra was really great about it.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
We tried iui but I ovulated before we could actually do the procedure (due to monitoring problems related to fibroids). For ivf, I did a course of birth control, then follistim and menopur, then added in ganirilex.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Carrie)
Nursing staff was excellent. Carrie was a great communicator and had to address a lot of tough issues with us. Really love Latrice for monitoring - super professional and helpful.
Describe your experience with Shady Grove Fertility.
SGF is sort of factory but good in that monitoring is easy. Lots of open times for monitoring and SGF is a 24/7 facility, so that makes scheduling easy and good for getting answers. You don't always get a lot of personal treatment though and some of the techs are not great. Can be a bit hit or miss.
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
I paid for a 2 package ivf with pgs testing. I think it was about 24K
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Not applicable yet
What specific things went wrong at Shady Grove Fertility?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility.
Part clinic fault and part fibroids. We tried to do iui but I have fibroids. I had one bad tech visit for monitoring and the tech couldn't find my ovaries. As a result, I ovulated before we could do the procedure.
8
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Compassion
8
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
8
8
Age 39 - 40
3 IUI
Donor Sperm
Ashkenazi Jewish
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
[Dr. Barbara Osborn] is empathetic and gives the information I need to make decisions...As a single woman I was nervous about judgment from the doctor and there was none of that. She takes the individual circumstance and recommends treatment based on that, without judgement. I only see or talk to Dr. Osborn periodically and most communication is with the nurses...Have a lot of questions prepared in advance. She is very patient about answering them but might not provide all the information YOU want unless you ask.
Vanessa [nurse at Shady Grove] is very responsive via both phone and email. I always get a response within a few hours (in business hours)...There was just one instance where one nurse called and gave me instructions and then an hour later another nurse called and said they talked to another doctor and changed the protocol. I am happy there was more than one doctor involved (my doc was on vacation) but it was confusing and made me question the process a little.
How was your experience with Barbara Osborn at Shady Grove Fertility?
As a single woman I was nervous about judgment from the doctor and there was none of that. She takes the individual circumstance and recommends treatment based on that, without judgement. I only see or talk to Dr. Osborn periodically and most communication is with the nurses.
What's one piece of advice would you give a prospective patient of Barbara Osborn at Shady Grove Fertility?
Have a lot of questions prepared in advance. She is very patient about answering them but might not provide all the information YOU want unless you ask.
During treatment, were you treated like a number or a human with Barbara Osborn at Shady Grove Fertility?
She is empathetic and gives the information I need to make decisions.
Describe the protocols Barbara Osborn used in your cycles at Shady Grove Fertility and their degree of success.
As I am a single woman, without any known fertility issues, she started me with two unmedicated IUI cycles. These were unsuccessful so then we talked and I said I wanted to be more aggressive so the next cycle I went did Clomid, Follistim, trigger, and Progesterone. This was also unsuccessful but will try another cycle with the same protocol.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Vanessa)
Vanessa is very responsive via both phone and email. I always get a response within a few hours (in business hours).
Describe your experience with Shady Grove Fertility.
It is a business and run like a business but I trust their success rates. There is not a lot of personalization but I have not pushed too much for that either. There are a lot of locations so my main office is near my home for the monitoring and blood work appointments but I go to a further office for the IUI's as that is where they store the donor sperm.
Describe the costs associated with your care under Barbara Osborn at Shady Grove Fertility.
Unmedicated/unmonitored IUI was $295 Medicated IUI with monitoring, blood work, IUI is $1800 - not including medications
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
There was just one instance where one nurse called and gave me instructions and then an hour later another nurse called and said they talked to another doctor and changed the protocol. I am happy there was more than one doctor involved (my doc was on vacation) but it was confusing and made me question the process a little.
8
Doctor
Barbara Osborn
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Sibley
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
7
7
Age 30
1 Fertility Medications
Male Factor
European
Income $100K - $199K
Accountant
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
On first consultation he [Dr. Mottla] made observations based off of questions, frequency and regularity of period etc ... Speculated that testosterone/MFI was probably not an issue by looking at husbands muscle and facial hair. ... Come to find out we have MFI and I am fine. Much longer process than simply taking clinic. ... He was friendly enough but has an experience where he was 30 minutes late to appointment and hadn’t reviewed updated tests prior to speaking with us so seemed unprepared for our appt. ..
We never heard back from the nurse until we got a phone call from our financial counselor telling us that we had to pay same day or our date/surgery wouldn’t happen. ... The clinic [Shady Grove Fertility] was clean and generally on time with appointments. The staff was mostly friendly and pretty helpful especially when scheduling appointments. Never seemed too busy in the office. They could do a bit more explaining of things for newer patients rather than just assuming that we’d been there before and knew what to do or where to sit etc. ...
How was your experience with Gilbert Mottla at Shady Grove Fertility?
On first consultation he made observations based off of questions, frequency and regularity of period etc and without further testing speculated that our issue was probably irregular ovulation. Said that cloned would probably do the trick. Speculated that testosterone/MFI was probably not an issue by looking at husbands muscle and facial hair. That set hopes and expectations high. Come to find out we have MFI and I am fine. Much longer process than simply taking clinic.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Do research prior to appointment so you know what questions to ask.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
He was friendly enough but has an experience where he was 30 minutes late to appointment and hadn’t reviewed updated tests prior to speaking with us so seemed unprepared for our appt.
Describe the protocols Gilbert Mottla used in your cycles at Shady Grove Fertility and their degree of success.
All female diagnostic tests. Then male diagnostic. Husband tested positive for genetic condition which causes azoospermia. Was put on medication to increase testosterone level for three months and then underwent Micro-TESE to retrieve sperm.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Sarah Townsend)
Nurse was responsive but didn’t seem to fully communicate all the information between us and other doctors. Was good if we pressed for information or answers.
Describe your experience with Shady Grove Fertility.
The clinic was clean and generally on time with appointments. The staff was mostly friendly and pretty helpful especially when scheduling appointments. Never seemed too busy in the office. They could do a bit more explaining of things for newer patients rather than just assuming that we’d been there before and knew what to do or where to sit etc.
Describe the costs associated with your care under Gilbert Mottla at Shady Grove Fertility.
All diagnostics which were mostly covered by insurance for husband and myself totalled about $2K. That included two counsyl genetic carrier tests at $299 each. Surgery for $8500 out of pocket and have not gotten to first IVF cycle yet.
Describe Gilbert Mottla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/a
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
We had talked to our nurse about scheduling a surgical procedure and were told that she’d reach out to the doctors assistant to find out what day/times were available. We never heard back from the nurse until we got a phone call from our financial counselor telling us that we had to pay same day or our date/surgery wouldn’t happen. As far as we’d known nothing had been scheduled and we being asked to pay quite a large sum of money within the next 4 hours or so. Communication was lacking from the nurse.
7
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
7
7
Age 39 - 41
1 IUI
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Levens is supportive and shows empathy when you have a miscarriage. Dr. Levens is kind when you have 1 on 1 with him. However, it is hard to find him outside your scheduled consultations and it may take several days for him to return a call. When your case is not very promising he also loses interest to you.... If you need to talk to him personally in tn the middle of the cycle, you need to push the front desk staff or the nurse for that.
They [Shady Grove] are well organised and even though they have a big number of patients most of the time their system allows you not to feel like a number. Most of the nurses and technicians are nice, the front desk staff not always. They have certain protocols that if you don't fit in them they would not agree to do IVF with you but would push for IUI which may be a waste of time and money.... She [nurse] was careful and was quick to respond to e-mails and return calls.
How was your experience with Eric Levens at Shady Grove Fertility?
Dr. Levens is very kind and compassionate if you have losses. He spends time with you and explains things eventhough sometimes I would prefer to know more. However, when your case doesn't anymore look promising, he loses interest and may make you feel abandoned. He doesnot reply his e-mails but will usually call back few days later.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
If you need to talk to him personally in tn the middle of the cycle, you need to push the front desk staff or the nurse for that. Better schedule a specific time if you don't want to miss his call.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr. Levens is supportive and shows empathy when you have a miscarriage. Dr. Levens is kind when you have 1 on 1 with him. However, it is hard to find him outside your scheduled consultations and it may take several days for him to return a call. When your case is not very promising he also loses interest to you.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
I had one IUI with 300 mg Follistim. I had one dominant egg and two smaller. I htink the timing of IUI was not correct as I started ovulating on my own and they did it on the day right after the trigger shot.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lischa Tolbert)
She was careful and was quick to respond to e-mails and return calls. She was kind and understanding
Describe your experience with Shady Grove Fertility.
They are well organised and even though they have a big number of patients most of the time their system allows you not to feel like a number. Most of the nurses and technicians are nice, the front desk staff not always. They have certain protocols that if you don't fit in them they would not agree to do IVF with you but would push for IUI which may be a waste of time and money.
7
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
8
Age 31 - 33
2 IVF
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Neutral
Successful
I honestly cant rave enough about Dr Doyle. He is the only reason i'll more than likely try again with Shady Grove. one our first try, i barely responded to the meds, eventually i showed about 3 -5 eggs and while most doctors wouldve cancelled, he believed that my age and my physical condition would result in two or three great embryos and Alas! we ended up getting 3 eggs and two made it to day 5.
Strengths [Shady Grove] - The Best in the area! top notch , great facility Weakness - You do eventually start to feel like a number. If you care about being cuddles somewhat it'll irk you. if like me you just want the best results, you'll remind yourself its only for a little bit of time... - Insurance paperwork was lost a few times and i missed a condultation because they wouldnt let me see Doyle with the paperwork that shouldve already had!
How was your experience with Joseph Doyle at Shady Grove Fertility?
I honestly cant rave enough about Dr Doyle. He is the only reason i'll more than likely try again with Shady Grove. one our first try, i barely responded to the meds, eventually i showed about 3 -5 eggs and while most doctors wouldve cancelled, he believed that my age and my physical condition would result in two or three great embryos and Alas! we ended up getting 3 eggs and two made it to day 5. Unfortunately i had to have an emergency C section to save my little boy at 25 weeks and he stayed with us a day before getting called to heaven. Dr Doyle was as affected by it as we were, two years later and he still calls to check in on us. He really is the best!
What's one piece of advice would you give a prospective patient of Joseph Doyle at Shady Grove Fertility?
Be Open, discuss as much as you can. Ask questions when you dont know. He goes out of his way to explain everything and will whip out a pen and draw on a pad if need be! utilize his time and expertise.
During treatment, were you treated like a number or a human with Joseph Doyle at Shady Grove Fertility?
My first time using the practice the staff was great , however i changed nurses twice and that made things somewat sensitive. i had to do alot of follow ups with the new Nurse , she might have been a newbie in the business. Dr Doyle however, is a true gem, straightforward, optimistic and empathetic. My second go around from start to end i felt like a number, my details were getting mixed up, call ins, scheduling, dr visits , everything was very clinical and this is on the staff side NOT Dr Doyle. towards the end of my second go Doyle called not just to apologize for the frustrations i'd gone through with miscommunication from the front desk on insurance coverage, he occasionally called also just to check in.
Describe the protocols Joseph Doyle used in your cycles at Shady Grove Fertility and their degree of success.
Memory fails me but if i remember correctly it was - Birth control Pills - Gonal F 150 then increased to 300 because i was a low responder - Menopur 25 or 50 and HCG. Both times were same protocol. However he would prefer to try something different when i go back because my LH levels are very high and he doesnt think starting with birth controls will be ideal.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Efrat Inbar)
My Last primary Nurse Effie was great, responsive and detailed. I got the feeling they were on top of things. The Nurse before her - i forget her name wasnt soo great and it was a relief when she eventually left the practice- she was terribly forgetful, couldnt remember my name to save her life! - not that it matters to me - i like results not pleasantries, but IVF is such a sensitive time i think every bit of being personable helps
Describe your experience with Shady Grove Fertility.
Strengths - The Best in the area! top notch , great facility Weakness - You do eventually start to feel like a number. If you care about being cuddles somewhat it'll irk you. if like me you just want the best results, you'll remind yourself its only for a little bit of time
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Well oiled machine for the most part I preferred to go very early because of work , but i believe they are flexible
Describe the costs associated with your care under Joseph Doyle at Shady Grove Fertility.
It was fairly reasonable with insurance coverage. There was an initial deposit of about 3500 and majority of the procedure was covered at the time- Out of pocket i want to say in total was about 5000 -6000 for IVF, Medications, HSG tests, ICSI(about $1200 or so ), Transfer. Embryo storage was 1600 initial deposit and 800 Yearly!
Describe Joseph Doyle's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Doyle's preference is single embryo transfer, he will not only lecture you oon the perils of multiples, but will have you sign a disclosure that you were educated on the potential issues. Since eqq quality for me is not an issue, ive not yet needed to ask for more than one transfer.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at Shady Grove Fertility.
- Insurance paperwork was lost a few times and i missed a condultation because they wouldnt let me see Doyle with the paperwork that shouldve already had! Dr Doyle called to apologize when he found out! - Medications for my FET were delayed and not called in on time and i lost a day and the protocol had to be adjusted
10
Doctor
Joseph Doyle
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
9
8
Age 22
1 IVF
Male Factor
Native American
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Bromer really took his time to listen to us and our concerns. He went over all of our test results in detail and made sure we understood them. He personally called me the day of all of my procedures to wish me luck and tell me he will call me again in a few days to see how I’m doing. He also called me after our failed transfer to tell me he was sorry our transfer had failed and he couldn’t wait to start a new cycle with us
You will see whatever Dr is there for the day [at Shady Grove-Frederick]...I love my primary nurse. She has been great since we first met her and always returns my email and phone calls. She never makes me feel stupid for any question I ask and is always upfront with me. She was super sincere when she called after our transfer failed and is always positive when we talk on the phone...All of my issues were with the financial department. I felt like it was pulling teeth to get a timely response. She told us all the things insurance covered and what we would have to pay upfront and then it randomly changed for whatever reason and it took me a week to get her to respond as to why. Where she then told me that was only a quote and insurance can change their minds at any time which I was not made aware of from the start.
How was your experience with Jason Bromer at Shady Grove Fertility?
He was super nice from the first time we met. We had lots of questions and concerns and he took the time to answer everything and tell us in detail what our cycle would more than likely look like. He has been great to us thus far and the only bad thing I have to say is he haven’t done any of my procedures or transfers because I have to go to a bigger office for all of those. I’ve only ever actually seen him 3 times but he does go out of his way to call before all my procedures, egg retrieval and transfers which I really like. He also called after our failed transfer to tell me he was sorry it failed.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Just be aware that there is no guarantee that you will see him other than your consults/ any meetings you have with him. You will see whatever Dr is there for the day.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
From our first consult Dr. Bromer really took his time to listen to us and our concerns. He went over all of our test results in detail and made sure we understood them. He personally called me the day of all of my procedures to wish me luck and tell me he will call me again in a few days to see how I’m doing. He also called me after our failed transfer to tell me he was sorry our transfer had failed and he couldn’t wait to start a new cycle with us.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
We used ICSI instead of traditional IVF because my husband has a varicocele so it causes his count to be low and his morphology to be messed up. We retrieved 14 eggs and ended up with 6 blastocysts. He suggested we only transfer 1 for our first fresh transfer as we were so young and transfering more wouldn’t increase our success rate by much but it would increase our multiples chances by 50%. Our first cycle failed. He said frozen transfers have better success rates. And was fine with transfering 2 this time like we wanted. We’re currently in the TWW of our first FET second transfer.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni)
I love my primary nurse. She has been great since we first met her and always returns my email and phone calls. She never makes me feel stupid for any question I ask and is always upfront with me. She was super sincere when she called after our transfer failed and is always positive when we talk on the phone.
Describe your experience with Shady Grove Fertility.
I overall have had good experiences with Shady grove. The only department I’ve had issues with is the financial department. They slack big time. I would have to call her multiples times and email her multiple times to get an answer. She would act annoyed when I finally got ahold of her and it was always something. Thankfully we had to cancel when we were going to do our second transfer the first time because we were under the impression we didn’t have to pay anything they didn’t tell me we owed a $450 deposit until it was a week from when my transfer was supposed to be.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
We had insurance coverage but for our first full round (retrieval and fresh transfer) plus our second frozen transfer it’s been roughly $3,000 including our co-pays, medication, embryo freezing and thawing costs.
Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He talked to us about the risks of transfering multiple embryos so we didn’t the first time. We talked about transferring two the second time and he was fine with that but he did make sure we really understood the risks of multiples.
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
All of my issues were with the financial department. I felt like it was pulling teeth to get a timely response. She told us all the things insurance covered and what we would have to pay upfront and then it randomly changed for whatever reason and it took me a week to get her to respond as to why. Where she then told me that was only a quote and insurance can change their minds at any time which I was not made aware of from the start.
9
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Unknown Success
8
8
Age 36 - 38
2 IUI
6 IVF
6 Egg Freezing
6 Embryo Freezing
Endometriosis
Uterine Fibroids
Recurrent Pregnancy Loss
Other
European
Income $100K - $199K
Teacher
3rd of 3 Docs
Neutral
Neutral
Success w/ Doc Not sure
Strengths - good communication, optimistic, explains things in easy to understand terms, easy to get in contact with, compassionate Weaknesses - not fully understanding how adenomyosis affects fertility, however it is still an area where most RE's are not fully versed...He is kind and will clearly explain your protocol and all procedures. If you have questions or don't understand, ask so he will explain in a different way.
[Shady Grove] Strengths- quick to get an appointment, ultrasound and lab staff is caring and positive Weaknesses - monitoring appointments are not honored, it is a first come first serve cattle call type situation, front desk staff can be rude, billing and financial often seems confused about things...When my nurse was off for an extended time, her replacement forgot to order meds. When the financial coordinator calls they are often unsure of what I owe, what I have paid, etc.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
Strengths - good communication, optimistic, explains things in easy to understand terms, easy to get in contact with, compassionate Weaknesses - not fully understanding how adenomyosis affects fertility, however it is still an area where most RE's are not fully versed
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
He is kind and will clearly explain your protocol and all procedures. If you have questions or don't understand, ask so he will explain in a different way.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
Dr. McKeeby and his nurse, Ann, often call or email to check how I am doing on a cycle or after a cycle. They are responsive to calls and e-mails. They know me when I come in the office and seem to genuinely care. The staff that does blood work and ultrasounds are the same.
Describe the protocols Jeffrey McKeeby used in your cycles at Shady Grove Fertility and their degree of success.
I have done 5 retrievals and 2 FETs with while under his care. The protocols for retrievals have been varied and were adjusted with my last retrieval producing the most eggs. He is very careful when he adjusts and always calls and explains the why. For FETs he has tried 2 different protocols. My most recent was 6 months of down-regulation. It resulted in a pregnancy but early miscarriage, most likely due to diffuse adenomyosis.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ann )
Strengths- great communication, returns calls and emails even at night and on weekends, compassionate, explains things well Weaknesses - none
Describe your experience with Shady Grove Fertility.
Strengths- quick to get an appointment, ultrasound and lab staff is caring and positive Weaknesses - monitoring appointments are not honored, it is a first come first serve cattle call type situation, front desk staff can be rude, billing and financial often seems confused about things
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Cattle call! As a teacher who had to be to work by a certain time, I would often need to show up at 6:45 just to guarantee I was among the first few patients seen when monitoring started at 7:30 even though I have had appointments.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
My insurance covers most of the retrieval process. I cover $600 and then cost to PGS test and freeze. They cover transfer up to 3 for live birth. My medicines are covered except for a co-pay.
Describe Jeffrey McKeeby's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. McKeeby has always recommended one embryo due to my age as well as the PGS tested quality of the embryo being transferred. I do not believe transferring multiple would have had a different outcome so I trust him with this decision.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Shady Grove Fertility.
When my nurse was off for an extended time, her replacement forgot to order meds. When the financial coordinator calls they are often unsure of what I owe, what I have paid, etc.
8
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
8
7
Age 26
1 IVF
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
European
South Asian
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. K [Kulshrestha] is extremely kind and understanding, very professional and always explained everything in detail to us. However I do not feel as though she was fully available to us. We saw a lot of other doctors in our IVF process and dealt more with the nurses than anything. ... She said it was a typical protocol though, and one they start out with for a lot of patients on the first go around since my numbers were in the normal range.
Sometimes the staff [at Shady Grove Fertility] would talk and gossip about other patients right out in the open, so you always wonder what they could be saying about you after you leave the office. Otherwise I have had pretty good experiences with my nurse Katrina or whoever was taking my blood that day. Dana, the financial specialist is nice too, but she doesn’t always have the answers you’re looking for so you feel like you’re figuring things out alone.
How was your experience with Sunita Kulshrestha at Shady Grove Fertility?
Dr. K is extremely kind and understanding, very professional and always explained everything in detail to us. However I do not feel as though she was fully available to us. We saw a lot of other doctors in our IVF process and dealt more with the nurses than anything.
What's one piece of advice would you give a prospective patient of Sunita Kulshrestha at Shady Grove Fertility?
To just be prepared to not get a lot of face time with her and to prepare all of your questions and concerns ahead of time since you may not get every opportunity to ask or speak with her.
During treatment, were you treated like a number or a human with Sunita Kulshrestha at Shady Grove Fertility?
The clinic sometimes felt like a factory, just rushing women in and out. I got more of that experience with my nurse, but you don’t get a lot of face time with the doctor.
Describe the protocols Sunita Kulshrestha used in your cycles at Shady Grove Fertility and their degree of success.
Our treatment was one year ago so I don’t remember what our protocol was or the dosages Dr. K prescribed for me. She said it was a typical protocol though, and one they start out with for a lot of patients on the first go around since my numbers were in the normal range.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Katrina)
We started out with one nurse named Jennifer. I didn’t feel much compassion from her, she treated us as a number rather than humans with feelings. We talked to Dr. K and she allowed us to change our nurse to Katrina who was very kind and sweet and always helpful & communicative.
Describe your experience with Shady Grove Fertility.
It’s a smaller clinic so you’re more likely to get an appointment when necessary and be in and out fairly quickly. Sometimes the staff can be a bit short with you or, again, treat it more like a factory than a sensitive issue like infertility should be treated. Sometimes the staff would talk and gossip about other patients right out in the open, so you always wonder what they could be saying about you after you leave the office. Otherwise I have had pretty good experiences with my nurse Katrina or whoever was taking my blood that day. Dana, the financial specialist is nice too, but she doesn’t always have the answers you’re looking for so you feel like you’re figuring things out alone.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
This is a smaller clinic so it was pretty easy to walk in and out during monitoring hours and be seen in a timely fashion.
Describe the costs associated with your care under Sunita Kulshrestha at Shady Grove Fertility.
Our health insurance covered majority of our first round of IVF, but it was typical of the treatment. Upwards of 10-12K for treatment and an additional 8K for medication I would say.
Describe Sunita Kulshrestha's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I don’t know if it’s shady grove fertility or our doctor, but we were highly advised to do a single embryo transfer and it felt like we didn’t have much say to do anything different.
8
Doctor
Sunita Kulshrestha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Waldorf
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
10
8
Age 29
3 Fertility Medications
PCOS
Native American
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
He [Dr. Bromer] empathized with us and understood how important this is to us to expand our family. ... He took the time to listen to our concerns and questions and allowed plenty of time to answer them. He was also realistic but positive which kept us positive. Keeping us positive was so important considering the dark time that infertility brings. ... he decided to start me on Femara with monitoring and then with a trigger shot of Ovidrel when the follies were ready.
It’s a long process to get everything started as far as pre screening things, and then you have to make another appointment to come up with your plan and it just takes a while. It’s hard when you have been wanting something for so long and the process to get there takes awhile. ... The only thing that I wish that they [Shady Grove Fertility] would do different is explain things at your monitoring visit rather than calling with your results.
How was your experience with Jason Bromer at Shady Grove Fertility?
He took the time to listen to our concerns and questions and allowed plenty of time to answer them. He was also realistic but positive which kept us positive. Keeping us positive was so important considering the dark time that infertility brings.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
write down all questions that you have and bring them with you so you don’t forget what you wanted to ask.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
He empathized with us and understood how important this is to us to expand our family.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
After 2 anovulatory cycles with Clomid with my previous provider, he decided to start me on Femara with monitoring and then with a trigger shot of Ovidrel when the follies were ready. Progesterone suppositories day 3 after trigger until negative pregnancy test or otherwise directed!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jody)
The only thing that I wish that they would do different is explain things at your monitoring visit rather than calling with your results.
Describe your experience with Shady Grove Fertility.
It’s a long process to get everything started as far as pre screening things, and then you have to make another appointment to come up with your plan and it just takes a while. It’s hard when you have been wanting something for so long and the process to get there takes awhile. But good things come to those to wait.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
Very expensive. One monitoring visit is $490. IUI is 1800. IVF is around 25k
10
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
7
7
Age 33 - 34
2 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Neutral
Unsuccessful
I wish he [Dr. Jason Bromer] would have been more aggressive in our treatment and more proactive since we were paying out of pocket. After I had my first iui that was a terrible experience he stepped up and offered to do the procedure the next time...He is very personable and will meet with you to explain everything....The first two cycles of iui he recommended clomid and a hug trigger shot with progesterone after the procedure. When those two cycles did not work he changed me to letrozole which caused early ovulation and an unsuccessful cycle.
The staff is great at Shady Grove. The only complaint that I have had is the financial department. They do not return emails or phone calls. I have asked questions and they can not give any information....I currently love my nurse. She will email to check up on me. She is also very thorough and gives detailed directions...They had my appointment in the system but not for the right procedure. I also had a cycle cancelled for early ovulation that they did not catch with no refund or partial refund.
How was your experience with Jason Bromer at Shady Grove Fertility?
I wish he would have been more aggressive in our treatment and more proactive since we were paying out of pocket. After I had my first iui that was a terrible experience he stepped up and offered to do the procedure the next time.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
He is very personable and will meet with you to explain everything.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
The first two cycles of iui he recommended clomid and a hug trigger shot with progesterone after the procedure. When those two cycles did not work he changed me to letrozole which caused early ovulation and an unsuccessful cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mindi )
I currently love my nurse. She will email to check up on me. She is also very thorough and gives detailed directions.
Describe your experience with Shady Grove Fertility.
The staff is great at Shady Grove. The only complaint that I have had is the financial department. They do not return emails or phone calls. I have asked questions and they can not give any information.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
An iui cycle has a global fee of $1800. They have several options for discount programs
What specific things went wrong at Shady Grove Fertility?
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Shady Grove Fertility.
They had my appointment in the system but not for the right procedure. I also had a cycle cancelled for early ovulation that they did not catch with no refund or partial refund.
7
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
4
7
Age 38
1 IUI
IVF
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
South Asian
Income $50K - $99K
Marketer or PR
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Anitha Nair] was indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.... She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions.
The clinic [Shady Grove-Arlington] is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.... Overall the nurses were attentive and nice.... After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
How was your experience with Anitha Nair at Shady Grove Fertility?
She indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility?
Just proceed with caution. She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions..
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility?
She was indifferent. She seems compassionate but I didn't believe it.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility and their degree of success.
After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
Describe your experience with your nurse at Shady Grove Fertility.
Overall the nurses were attentive and nice.
Describe your experience with Shady Grove Fertility.
The clinic is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility.
Everything had a cost to it... so expect at that.
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
My main doctor only wanted to transfer 2 but the actually doctor doing the transfer did 3 which I agreed to since they quality fo the embryos weren't great If I didn't transfer the third one , it would most likely died.
4
Doctor
Anitha Nair
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
8
8
Age 28
3 IUI
Recurrent Pregnancy Loss
Unexplained
Other
Income $50K - $99K
Sales Representative
Only Doc Seen
Neutral
Neutral
Unsuccessful
My husband and I really like him [Dr. Bromer]. He treats you like a person, not just a patient. He took the time to answer our question and went into detail about procedures. He also explained what our options are, for moving forward. ... He takes the time to answer any questions I or my husband might have. ... First we would meet for our day 3 appt. This appt. You do labs, and monitoring your follicles. If all is good, start the chlomid.
Strengths are that they [Shady Grove Fertility] are very compassionate to their patients. ... I would say that they are not very child friendly. Which seems odd because they are a place that promotes having children. ... My nurse was very kind and understanding. They like to move you around to different nurses a lot though.
How was your experience with Jason Bromer at Shady Grove Fertility?
My husband and I really like him. He treats you like a person, not just a patient. He took the time to answer our question and went into detail about procedures. He also explained what our options are, for moving forward.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
He is very kind.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
He takes the time to answer any questions I or my husband might have.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
First we would meet for our day 3 appt. This appt. You do labs, and monitoring your follicles. If all is good, start the chlomid. On day 11 or 12 come back for more labs and monitoring, if everything has reacted the way it's supposed to and all is ready to go, then that evening take the trigger shot and have intercourse. Two days later, come in for IUI.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Allison catalani)
My nurse was very kind and understanding. They like to move you around to different nurses a lot though.
Describe your experience with Shady Grove Fertility.
Strengths are that they are very compassionate to their patients. Not sure about weaknesses. I would say that they are not very child friendly. Which seems odd because they are a place that promotes having children.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
I am not sure complete totals. Insurance is still processing. So far out of pocket, it's been 2700. But I know insurance is still processing.
8
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
8
7
Age 37 - 38
2 IUI
Diminished Ovarian Reserve
Middle Eastern
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Widra] was very helpful in explaining the process...I do think that they don't have as much time to spend on patients due to the number of patients they see each day. It is a little difficult to schedule appointment son weekends...IF you need to speak with the Doctor himself make appointment sot see him yourself. After the first session you will be communicating with your assigned nurse.
strength: you can make appointments very easily ( except for on weekends) - My Dr is always available for a phone visit. I also like the webinars Shady Grove Fertility conducts every week. My nurse is also a great communicator, and the wait time for tests aren't too long. Weakness: I would have appreciated if someone would sit with me to describe the results more in detail....my nurse is very good in communicating the test results and next steps with me
How was your experience with Eric Widra at Shady Grove Fertility?
He was very helpful in explaining the process. the nurse is also very helpful. I do think that they don't have as much time to spend on patients due to the number of patients they see each day. It is a little difficult to schedule appointment son weekends with the Rockvile Office
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
IF you need to speak with the Doctor himself make appointment sot see him yourself. After the first session you will be communicating with your assigned nurse.
Describe your experience with your nurse at Shady Grove Fertility.
my nurse is very good in communicating the test results and next steps with me
Describe your experience with Shady Grove Fertility.
strength: you can make appointments very easily ( except for on weekends) - My Dr is always available for a phone visit. I also like the webinars Shady Grove Fertility conducts every week. My nurse is also a great communicator, and the wait time for tests aren't too long. Weakness: I would have appreciated if someone would sit with me to describe the results more in detail.
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I haven't done that yet
8
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
4
8
Age 34 - 35
3 IUI
Surrogacy
Unexplained
South Asian
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
Explained in details the options for infertility treatment and procedures. Didn't try to rush any treatment on us.He [Dr. Chang] advise try on our own for 6 months with natural way without any medical interventions....He is a good doctor... have undergone 2 medicated IUI using Clomid from day 5-9day, with blood work and US on day3 and monitoring on day 11/13 ovidrel injection and IUI followed with progestin for 14 days .
SGF is good clinic with all the latest treatment availability. They have SOP set and you pass from blood work to US and you are out from the building in 30 mins while undergoing monitoring, which is great. Appointments starts from 7:30 in morning....Dew used to provide the details about plan of treatment in detail and explained very well over the phone and email....I underwent IUI 1 cycle is 2500 with meds. IVF shared risk 22,000 for up to 6 cycle excluding meds and other procedures.
How was your experience with Frank Chang at Shady Grove Fertility?
Explained in details the options for infertility treatment and procedures. Didn't try to rush any treatment on us.He advise try on our own for 6 months with natural way without any medical interventions.
What's one piece of advice would you give a prospective patient of Frank Chang at Shady Grove Fertility?
He is a good doctor
Describe the protocols Frank Chang used in your cycles at Shady Grove Fertility and their degree of success.
I have undergone 2 medicated IUI using Clomid from day 5-9day, with blood work and US on day3 and monitoring on day 11/13 ovidrel injection and IUI followed with progestin for 14 days .
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dew)
Dew used to provide the details about plan of treatment in detail and explained very well over the phone and email.
Describe your experience with Shady Grove Fertility.
SGF is good clinic with all the latest treatment availability. They have SOP set and you pass from blood work to US and you are out from the building in 30 mins while undergoing monitoring, which is great. Appointments starts from 7:30 in morning.
Describe the costs associated with your care under Frank Chang at Shady Grove Fertility.
I underwent IUI 1 cycle is 2500 with meds. IVF shared risk 22,000 for up to 6 cycle excluding meds and other procedures.
Describe Frank Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I haven't undergone yet.
4
Doctor
Frank Chang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
7
8
Age 33
1 IVF
Male Factor
Prefer not to answer
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
I am currently still undergoing treatment with Dr. Khan, however our encounters with him thus far have been great. He is to the point and ready to work towards a solution. I have had no issues with his bedside manner. We look forward to completing our treatment process and believing in his plan of action!... He may come across as a bit cold but he is just very straightforward.
I have no real complaints with the clinic [Shady Grove-Leesburg] itself. Most everyone I have encountered there has been great. The nursing team, techs, and coordinators have all been kind and helpful. Some of them are such bright spots in a not so great situation!... Everyone has been kind and friendly! Very responsive to messages most of the time!
How was your experience with Naveed Khan at Shady Grove Fertility?
I am currently still undergoing treatment with Dr. Khan, however our encounters with him thus far have been great. He is to the point and ready to work towards a solution. I have had no issues with his bedside manner. We look forward to completing our treatment process and believing in his plan of action!
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
He may come across as a bit cold but he is just very straightforward.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
Leading up to Egg Retrieval, my protocol was Menopur with a Lupron Trigger. Last minute he switched my Lupron to an HCG trigger because he believed it would work better with how my body was progressing.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christine Johnson)
Everyone has been kind and friendly! Very responsive to messages most of the time!
Describe your experience with Shady Grove Fertility.
I have no real complaints with the clinic itself. Most everyone I have encountered there has been great. The nursing team, techs, and coordinators have all been kind and helpful. Some of them are such bright spots in a not so great situation!
7
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2017, Successful
8
8
Age 27 - 32
2 IVF
Donor Sperm
Male Factor
Other
Prefer not to answer
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Successful
We had special requests to only fertalize a few eggs at a time due to our religious beliefs and she [Dr. Esposito] was totally in board with it. She cares about us and wants to make us happy...she always heard me when I spoke though. She had time for me when I get an appt slot with her. She explains things very clearly and throughly. Highly recommend her. I just wish I was able to contact her more easily for a specific question...she Is very busy and hard to get to talk to but great bed side manner..
The sgfc [Shady Grove - Frederick] strengths are they are good communicators most of the time. The receptionists are fantastic!! ...My current nurse has good and bad days. After I brought light to the issue she has been much better if a communicator and more compassionate. I also thinks the nurses are expected too much off and are potentially over worked. The nursing staff as a whole I can't say enough good things about!!...there is a lot of financial options. Shared risk program which we did twice, shared help discount which we always received 25-30% off which can be combined with the shared tick program sometimes.
How was your experience with Melissa Esposito at Shady Grove Fertility?
We had special requests to only fertalize a few eggs at a time due to our religious beliefs and she was totally in board with it. She cares about us and wants to make us happy but also try's to seat us of making potential mistakes with decisions. She always heard me when I spoke though. She had time for me when I get an appt slot with her. She explains things very clearly and throughly. Highly recommend her. I just wish I was able to contact her more easily for a specific question. Sometimes it seems as if they have too much on each of their plates.
What's one piece of advice would you give a prospective patient of Melissa Esposito at Shady Grove Fertility?
Trust her
During treatment, were you treated like a number or a human with Melissa Esposito at Shady Grove Fertility?
She treated me good, she Is very busy and hard to get to talk to but great bed side manner
Describe the protocols Melissa Esposito used in your cycles at Shady Grove Fertility and their degree of success.
My first ivf was with my husbands sperm and it didn't take. I was in progesterone suppositories and estrace pills. My second cycle was with donor sperm. It much different but ended on miscarriage. Later the donor was recalled due to an issue with another pregnancy. My 3-7 cycles we did an implantation protocol consisting of progesterone in oil injections, estrodiol injections and lovenox blood thinner injections. I also did 1-2 endometrial scratches to help with implantation. 2 miscarriages, 1 live birth, and I'm still in my 2 week wait with my last cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tony)
My current nurse has good and bad days. After I brought light to the issue she has been much better if a communicator and more compassionate. I also thinks the nurses are expected too much off and are potentially over worked. The nursing staff as a whole I can't say enough good things about!!
Describe your experience with Shady Grove Fertility.
The sgfc strengths are they are good communicators most of the time. The receptionists are fantastic!! I have. Even a patient for 7 or so years and have gotten to know most by first name basis and most are great. You also have to take into consideration that they all have lives too and they are allowed to have off days like the rest of us.
Describe the costs associated with your care under Melissa Esposito at Shady Grove Fertility.
Each cycle was different. The there is a lot of financial options. Shared risk program which we did twice, shared help discount which we always received 25-30% off which can be combined with the shared tick program sometimes. There is fertility finance that you can get loans through and the case foundation and savannah grants.
Describe Melissa Esposito's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
She prefers eSET however I have always transferred 2 (except once I transferred one due to online having one) she was willing to listen to my request and granted it after telling me the risks is twin preganancy
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
It's really only with the one nurse. The clinic as a while I have been fine with.
8
Doctor
Melissa Esposito
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
2
7
Age 34 - 36
2 IUI
1 IVF
Male Factor
European
Income $100K - $199K
2nd of 2 Docs
Doesn't Recommend
Neutral
Successful
I almost never saw Dr. Widra. He has a protocol and wants no part of answering your questions or making any changes to that protocol for your preferences. He hated that I did research and had my own opinions. There are still questions he hasn't answered that his nurse promised he would call and answer...When i did speak to him about my protocol his answer was simply that is how we do it, when pressed about data i was told they had data i could not see. He had no desire to personalize anything.
Their [Shady Grove] embryologists have tons of experience. I trusted the lab completely. It was always easy to get the time you want for monitoring and generally they had that process down and things moved. The negative is they are not always organized. I received multiple bills for things i had already paid for...Although i had emailed my nurse and financial coordinator the exact paperwork that was needed they still failed to send it in. The result was a LOT of extra stress and work for me. They were very willing to accept the rejection and only agreed to do the appeal when i pushed
How was your experience with Eric Widra at Shady Grove Fertility?
I almost never saw Dr. Widra. He has a protocol and wants no part of answering your questions or making any changes to that protocol for your preferences. He hated that I did research and had my own opinions. There are still questions he hasn't answered that his nurse promised he would call and answer. The one time he did call he only wanted to talk about the good news from our retrieval even though i had been pressing to have a conversation about the transfer protocol. When things when wrong he never cared to discuss why or what could be done differently or to resolve the issue.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
If you don't want to understand why decisions are being made or to have any input in your care, or to ever see your doc (which honestly didn't matter to me as long as i got the info i wanted) i suspect he would be a fine choice. But if you want information I would probably choose someone else.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
Dr. Widra has no idea anything about my care in the few times i actually interacted with him. When i did speak to him about my protocol his answer was simply that is how we do it, when pressed about data i was told they had data i could not see. He had no desire to personalize anything.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
I started with birth control which resulted in a cyst that we spent weeks watching grow (thankfully a PA suggested i push for a trigger shot to get rid of it!). After that i was on gonal-f 225 and 1 vial of menopur. After the first monitoring appointment they added cetrotide (1 injection) and doubled the menopur. I stimmed for 14 days (I think) then did a lupron trigger. My progesterone was too high for a fresh transfer so we had to do a freeze all. For the frozen transfer they tried birth control again, it didn't stop me from ovulating, which thankfully happened to coincide with our monitoring appointment and i got the natural-ish cycle i wanted. I did have to do progesterone suppositories (Dr. Widra refused to do the transfer without it and i was willing to give in since it was at least not the PIO injections).
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Carrie)
Carrie was generally good. She was very sweet. She would generally provide information if she had it. My main issue was many questions she didn't have the answer to and the doctor NEVER responded to questions i had that were outside of her knowledge. I did have a major problem with information getting to insurance at the beginning and I'm not sure how much of that was her fault. She generally didn't know me from any other patient. My biggest complaint was when my fresh transfer was canceled (which i was devastated about frustrated they were not interested in why it happened) she multiple times said we are just going back to the original freeze all plan (it was NEVER the plan to do a freeze all - in fact, once the initial insurance fiasco was resolved it was put in as a freeze all, which I was very clear was never my plan).
Describe your experience with Shady Grove Fertility.
Shady grove is a giant clinic which has its pluses and minuses. On the plus side they have a lot of patients, which means their embryologists have tons of experience. I trusted the lab completely. It was always easy to get the time you want for monitoring and generally they had that process down and things moved. The negative is they are not always organized. I received multiple bills for things i had already paid for (which always ended up working out but took time and effort to deal with). If you have insurance expect it to take a LOT of time and expect them to mess up the paperwork (my insurance company said they are notorious for that). For me their mistake resulted in my initially being rejected even though I should have been approved. Thankfully my insurance company had done a great job at the beginning of telling me what they needed so i knew right away something was wrong. Although i had emailed my nurse and financial coordinator the exact paperwork that was needed they still failed to send it in. The result was a LOT of extra stress and work for me. They were very willing to accept the rejection and only agreed to do the appeal when i pushed (thankfully the doctor was never required since my personally sending in the proper paperwork fixed the problem). They then put in for a freeze all even though i had multiple times made very clear i wanted a fresh transfer, which resulted in more stress and delay. They are very willing to accept bad news and very unwilling to look at what went wrong (from insurance to medical issues). You are a number, which for me was ok. There are people that actually care, but it's not most of the people.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
You scheduled a generally time (I think they were done in 15 minute increments), you sign in and then it was a first come first serve for bloodwork and ultrasound. It was generally pretty well run and was usually timely (only once was it particularly long - a little over an hour) most times i would be out in under 30 minutes.
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
I was lucky enough to have insurance coverage so the rate i paid was the rate negotiated by the insurance company.
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
he suggested a single transfer especially since we were PGS testing but wasn't pushy about it.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
The biggest issue was with the insurance. Additionally I had a cyst which I think my doctor would still be watching grow had the PA not suggested i push for a trigger shot. My fresh transfer was canceled (which I honestly never got a good answer of why, it felt a lot like they wanted to pad their success rate by making me wait for PGS results).
2
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources