Shady Grove Fertility

43 doctors work here

Rated 8.2
Strongly recommend: 59%Neutral: 24%Don't recommend: 17%8.2
59% strongly recommend
478 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.9
6.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
8.6
8.6
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.3
7.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
2,381
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
43 doctors work here
7.8
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
John Csokmay
Shady Grove Fertility
92% strongly recommend
6 Reviews
Rated 9.6
Strongly recommend: 92%Don't recommend: 8%9.6
Jeanne O'Brien
Shady Grove Fertility
89% strongly recommend
24 Reviews
Rated 9.6
Strongly recommend: 89%Neutral: 9%Don't recommend: 2%9.6
Eric Levens
Shady Grove Fertility
80% strongly recommend
40 Reviews
Rated 9.3
Strongly recommend: 80%Neutral: 14%Don't recommend: 7%9.3
Joseph Doyle
Shady Grove Fertility
72% strongly recommend
24 Reviews
Rated 9.2
Strongly recommend: 72%Neutral: 27%Don't recommend: 1%9.2
Frank Chang
Shady Grove Fertility
65% strongly recommend
17 Reviews
Rated 9.1
Strongly recommend: 65%Neutral: 31%Don't recommend: 4%9.1
Cigdem (Cori) Tanrikut
Shady Grove Fertility
50% strongly recommend
2 Reviews
Rated 9
Strongly recommend: 50%Neutral: 50%9
Ricardo Yazigi (retired)
Shady Grove Fertility
73% strongly recommend
12 Reviews
Rated 9
Strongly recommend: 73%Neutral: 18%Don't recommend: 9%9
David Saffan
Shady Grove Fertility
61% strongly recommend
13 Reviews
Rated 8.9
Strongly recommend: 61%Neutral: 33%Don't recommend: 6%8.9
Kate Devine
Shady Grove Fertility
56% strongly recommend
13 Reviews
Rated 8.7
Strongly recommend: 56%Neutral: 40%Don't recommend: 3%8.7
Jason Bromer
Shady Grove Fertility
70% strongly recommend
51 Reviews
Rated 8.7
Strongly recommend: 70%Neutral: 23%Don't recommend: 8%8.7
Lauren Roth
Shady Grove Fertility
52% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 52%Neutral: 48%8.5
Melissa Esposito
Shady Grove Fertility
77% strongly recommend
15 Reviews
Rated 8.5
Strongly recommend: 77%Neutral: 13%Don't recommend: 10%8.5
Anitha Nair
Shady Grove Fertility
75% strongly recommend
21 Reviews
Rated 8.4
Strongly recommend: 75%Neutral: 6%Don't recommend: 19%8.4
Brad Swelstad
Shady Grove Fertility
70% strongly recommend
20 Reviews
Rated 8.4
Strongly recommend: 70%Neutral: 16%Don't recommend: 13%8.4
Shruti Malik
Shady Grove Fertility
62% strongly recommend
10 Reviews
Rated 8.4
Strongly recommend: 62%Neutral: 23%Don't recommend: 15%8.4
Rebecca Chason
Shady Grove Fertility
73% strongly recommend
7 Reviews
Rated 8.3
Strongly recommend: 73%Don't recommend: 27%8.3
Joseph Osheroff
Shady Grove Fertility
50% strongly recommend
7 Reviews
Rated 8.3
Strongly recommend: 50%Neutral: 50%8.3
Stephanie Beall
Shady Grove Fertility
73% strongly recommend
9 Reviews
Rated 8.3
Strongly recommend: 73%Neutral: 18%Don't recommend: 9%8.3
Michael Levy
Shady Grove Fertility
67% strongly recommend
10 Reviews
Rated 8.2
Strongly recommend: 67%Neutral: 13%Don't recommend: 20%8.2
Gilbert Mottla
Shady Grove Fertility
58% strongly recommend
19 Reviews
Rated 8.1
Strongly recommend: 58%Neutral: 25%Don't recommend: 17%8.1
Barbara Osborn
Shady Grove Fertility
22% strongly recommend
12 Reviews
Rated 8
Strongly recommend: 22%Neutral: 55%Don't recommend: 22%8
Sunita Kulshrestha (retired)
Shady Grove Fertility
63% strongly recommend
6 Reviews
Rated 8
Strongly recommend: 63%Neutral: 5%Don't recommend: 32%8
Andrea Reh
Shady Grove Fertility
65% strongly recommend
24 Reviews
Rated 8
Strongly recommend: 65%Neutral: 12%Don't recommend: 23%8
Kathryn Humm
Shady Grove Fertility
65% strongly recommend
9 Reviews
Rated 7.8
Strongly recommend: 65%Neutral: 24%Don't recommend: 12%7.8
Naveed Khan
Shady Grove Fertility
55% strongly recommend
9 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 23%Don't recommend: 22%7.5
Eric Widra
Shady Grove Fertility
38% strongly recommend
29 Reviews
Rated 7.4
Strongly recommend: 38%Neutral: 39%Don't recommend: 23%7.4
Paulette Browne
Shady Grove Fertility
57% strongly recommend
6 Reviews
Rated 7.4
Strongly recommend: 57%Neutral: 18%Don't recommend: 24%7.4
Lorna Timmreck
Shady Grove Fertility
43% strongly recommend
7 Reviews
Rated 6.9
Strongly recommend: 43%Neutral: 29%Don't recommend: 29%6.9
Paul Shin
Shady Grove Fertility
20% strongly recommend
3 Reviews
Rated 6.8
Strongly recommend: 20%Neutral: 61%Don't recommend: 20%6.8
Arthur Sagoskin
Shady Grove Fertility
31% strongly recommend
12 Reviews
Rated 6.8
Strongly recommend: 31%Neutral: 35%Don't recommend: 35%6.8
Simon Kipersztok (retired)
Shady Grove Fertility
33% strongly recommend
5 Reviews
Rated 6.7
Strongly recommend: 33%Neutral: 44%Don't recommend: 22%6.7
Kimberly Moon
Shady Grove Fertility
29% strongly recommend
15 Reviews
Rated 6.6
Strongly recommend: 29%Neutral: 27%Don't recommend: 44%6.6
Howard McClamrock
Shady Grove Fertility
31% strongly recommend
8 Reviews
Rated 6.6
Strongly recommend: 31%Neutral: 31%Don't recommend: 37%6.6
Rachana Garde
Shady Grove Fertility
45% strongly recommend
10 Reviews
Rated 6.6
Strongly recommend: 45%Neutral: 18%Don't recommend: 37%6.6
Jeffrey McKeeby
Shady Grove Fertility
27% strongly recommend
15 Reviews
Rated 6
Strongly recommend: 27%Neutral: 22%Don't recommend: 52%6
Nancy Durso
Shady Grove Fertility
31% strongly recommend
9 Reviews
Rated 4.9
Strongly recommend: 31%Neutral: 10%Don't recommend: 59%4.9
Eugene Katz (retired)
Shady Grove Fertility
18% strongly recommend
10 Reviews
Rated 4.4
Strongly recommend: 18%Neutral: 29%Don't recommend: 53%4.4
Selma Amrane
Shady Grove Fertility
0% strongly recommend
1 Review
Rated 3
Don't recommend: 100%3
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility Pennsylvania
strongly recommend
0 Reviews
Rated
Show 39 more

This clinic has 20 offices

Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 18 more

106 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
7
7
Age 39 - 41
1 IUI
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Income $50K - $99K
Neutral
Neutral
Unsuccessful
Dr. Levens is supportive and shows empathy when you have a miscarriage. Dr. Levens is kind when you have 1 on 1 with him. However, it is hard to find him outside your scheduled consultations and it may take several days for him to return a call. When your case is not very promising he also loses interest to you.... If you need to talk to him personally in tn the middle of the cycle, you need to push the front desk staff or the nurse for that.
They [Shady Grove] are well organised and even though they have a big number of patients most of the time their system allows you not to feel like a number. Most of the nurses and technicians are nice, the front desk staff not always. They have certain protocols that if you don't fit in them they would not agree to do IVF with you but would push for IUI which may be a waste of time and money.... She [nurse] was careful and was quick to respond to e-mails and return calls.
How was your experience with Eric Levens at Shady Grove Fertility?
Dr. Levens is very kind and compassionate if you have losses. He spends time with you and explains things eventhough sometimes I would prefer to know more. However, when your case doesn't anymore look promising, he loses interest and may make you feel abandoned. He doesnot reply his e-mails but will usually call back few days later.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
If you need to talk to him personally in tn the middle of the cycle, you need to push the front desk staff or the nurse for that. Better schedule a specific time if you don't want to miss his call.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr. Levens is supportive and shows empathy when you have a miscarriage. Dr. Levens is kind when you have 1 on 1 with him. However, it is hard to find him outside your scheduled consultations and it may take several days for him to return a call. When your case is not very promising he also loses interest to you.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
I had one IUI with 300 mg Follistim. I had one dominant egg and two smaller. I htink the timing of IUI was not correct as I started ovulating on my own and they did it on the day right after the trigger shot.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lischa Tolbert)
She was careful and was quick to respond to e-mails and return calls. She was kind and understanding
Describe your experience with Shady Grove Fertility.
They are well organised and even though they have a big number of patients most of the time their system allows you not to feel like a number. Most of the nurses and technicians are nice, the front desk staff not always. They have certain protocols that if you don't fit in them they would not agree to do IVF with you but would push for IUI which may be a waste of time and money.
7
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
8
Age 31 - 33
2 IVF
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $200K - $499K
Consultant
Strongly Recommends
Neutral
Successful
I honestly cant rave enough about Dr Doyle. He is the only reason i'll more than likely try again with Shady Grove. one our first try, i barely responded to the meds, eventually i showed about 3 -5 eggs and while most doctors wouldve cancelled, he believed that my age and my physical condition would result in two or three great embryos and Alas! we ended up getting 3 eggs and two made it to day 5.
Strengths [Shady Grove] - The Best in the area! top notch , great facility Weakness - You do eventually start to feel like a number. If you care about being cuddles somewhat it'll irk you. if like me you just want the best results, you'll remind yourself its only for a little bit of time... - Insurance paperwork was lost a few times and i missed a condultation because they wouldnt let me see Doyle with the paperwork that shouldve already had!
How was your experience with Joseph Doyle at Shady Grove Fertility?
I honestly cant rave enough about Dr Doyle. He is the only reason i'll more than likely try again with Shady Grove. one our first try, i barely responded to the meds, eventually i showed about 3 -5 eggs and while most doctors wouldve cancelled, he believed that my age and my physical condition would result in two or three great embryos and Alas! we ended up getting 3 eggs and two made it to day 5. Unfortunately i had to have an emergency C section to save my little boy at 25 weeks and he stayed with us a day before getting called to heaven. Dr Doyle was as affected by it as we were, two years later and he still calls to check in on us. He really is the best!
What's one piece of advice would you give a prospective patient of Joseph Doyle at Shady Grove Fertility?
Be Open, discuss as much as you can. Ask questions when you dont know. He goes out of his way to explain everything and will whip out a pen and draw on a pad if need be! utilize his time and expertise.
During treatment, were you treated like a number or a human with Joseph Doyle at Shady Grove Fertility?
My first time using the practice the staff was great , however i changed nurses twice and that made things somewat sensitive. i had to do alot of follow ups with the new Nurse , she might have been a newbie in the business. Dr Doyle however, is a true gem, straightforward, optimistic and empathetic. My second go around from start to end i felt like a number, my details were getting mixed up, call ins, scheduling, dr visits , everything was very clinical and this is on the staff side NOT Dr Doyle. towards the end of my second go Doyle called not just to apologize for the frustrations i'd gone through with miscommunication from the front desk on insurance coverage, he occasionally called also just to check in.
Describe the protocols Joseph Doyle used in your cycles at Shady Grove Fertility and their degree of success.
Memory fails me but if i remember correctly it was - Birth control Pills - Gonal F 150 then increased to 300 because i was a low responder - Menopur 25 or 50 and HCG. Both times were same protocol. However he would prefer to try something different when i go back because my LH levels are very high and he doesnt think starting with birth controls will be ideal.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Efrat Inbar)
My Last primary Nurse Effie was great, responsive and detailed. I got the feeling they were on top of things. The Nurse before her - i forget her name wasnt soo great and it was a relief when she eventually left the practice- she was terribly forgetful, couldnt remember my name to save her life! - not that it matters to me - i like results not pleasantries, but IVF is such a sensitive time i think every bit of being personable helps
Describe your experience with Shady Grove Fertility.
Strengths - The Best in the area! top notch , great facility Weakness - You do eventually start to feel like a number. If you care about being cuddles somewhat it'll irk you. if like me you just want the best results, you'll remind yourself its only for a little bit of time
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Well oiled machine for the most part I preferred to go very early because of work , but i believe they are flexible
Describe the costs associated with your care under Joseph Doyle at Shady Grove Fertility.
It was fairly reasonable with insurance coverage. There was an initial deposit of about 3500 and majority of the procedure was covered at the time- Out of pocket i want to say in total was about 5000 -6000 for IVF, Medications, HSG tests, ICSI(about $1200 or so ), Transfer. Embryo storage was 1600 initial deposit and 800 Yearly!
Describe Joseph Doyle's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Doyle's preference is single embryo transfer, he will not only lecture you oon the perils of multiples, but will have you sign a disclosure that you were educated on the potential issues. Since eqq quality for me is not an issue, ive not yet needed to ask for more than one transfer.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at Shady Grove Fertility.
- Insurance paperwork was lost a few times and i missed a condultation because they wouldnt let me see Doyle with the paperwork that shouldve already had! Dr Doyle called to apologize when he found out! - Medications for my FET were delayed and not called in on time and i lost a day and the protocol had to be adjusted
10
Doctor
Joseph Doyle
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
9
8
Age 22
1 IVF
Male Factor
Native American
Income $0 - $49K
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Bromer really took his time to listen to us and our concerns. He went over all of our test results in detail and made sure we understood them. He personally called me the day of all of my procedures to wish me luck and tell me he will call me again in a few days to see how I’m doing. He also called me after our failed transfer to tell me he was sorry our transfer had failed and he couldn’t wait to start a new cycle with us
You will see whatever Dr is there for the day [at Shady Grove-Frederick]...I love my primary nurse. She has been great since we first met her and always returns my email and phone calls. She never makes me feel stupid for any question I ask and is always upfront with me. She was super sincere when she called after our transfer failed and is always positive when we talk on the phone...All of my issues were with the financial department. I felt like it was pulling teeth to get a timely response. She told us all the things insurance covered and what we would have to pay upfront and then it randomly changed for whatever reason and it took me a week to get her to respond as to why. Where she then told me that was only a quote and insurance can change their minds at any time which I was not made aware of from the start.
How was your experience with Jason Bromer at Shady Grove Fertility?
He was super nice from the first time we met. We had lots of questions and concerns and he took the time to answer everything and tell us in detail what our cycle would more than likely look like. He has been great to us thus far and the only bad thing I have to say is he haven’t done any of my procedures or transfers because I have to go to a bigger office for all of those. I’ve only ever actually seen him 3 times but he does go out of his way to call before all my procedures, egg retrieval and transfers which I really like. He also called after our failed transfer to tell me he was sorry it failed.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Just be aware that there is no guarantee that you will see him other than your consults/ any meetings you have with him. You will see whatever Dr is there for the day.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
From our first consult Dr. Bromer really took his time to listen to us and our concerns. He went over all of our test results in detail and made sure we understood them. He personally called me the day of all of my procedures to wish me luck and tell me he will call me again in a few days to see how I’m doing. He also called me after our failed transfer to tell me he was sorry our transfer had failed and he couldn’t wait to start a new cycle with us.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
We used ICSI instead of traditional IVF because my husband has a varicocele so it causes his count to be low and his morphology to be messed up. We retrieved 14 eggs and ended up with 6 blastocysts. He suggested we only transfer 1 for our first fresh transfer as we were so young and transfering more wouldn’t increase our success rate by much but it would increase our multiples chances by 50%. Our first cycle failed. He said frozen transfers have better success rates. And was fine with transfering 2 this time like we wanted. We’re currently in the TWW of our first FET second transfer.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni)
I love my primary nurse. She has been great since we first met her and always returns my email and phone calls. She never makes me feel stupid for any question I ask and is always upfront with me. She was super sincere when she called after our transfer failed and is always positive when we talk on the phone.
Describe your experience with Shady Grove Fertility.
I overall have had good experiences with Shady grove. The only department I’ve had issues with is the financial department. They slack big time. I would have to call her multiples times and email her multiple times to get an answer. She would act annoyed when I finally got ahold of her and it was always something. Thankfully we had to cancel when we were going to do our second transfer the first time because we were under the impression we didn’t have to pay anything they didn’t tell me we owed a $450 deposit until it was a week from when my transfer was supposed to be.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
We had insurance coverage but for our first full round (retrieval and fresh transfer) plus our second frozen transfer it’s been roughly $3,000 including our co-pays, medication, embryo freezing and thawing costs.
Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He talked to us about the risks of transfering multiple embryos so we didn’t the first time. We talked about transferring two the second time and he was fine with that but he did make sure we really understood the risks of multiples.
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
All of my issues were with the financial department. I felt like it was pulling teeth to get a timely response. She told us all the things insurance covered and what we would have to pay upfront and then it randomly changed for whatever reason and it took me a week to get her to respond as to why. Where she then told me that was only a quote and insurance can change their minds at any time which I was not made aware of from the start.
9
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Unknown Success
8
8
Age 36 - 38
2 IUI
6 IVF
6 Egg Freezing
6 Embryo Freezing
Endometriosis
Uterine Fibroids
Recurrent Pregnancy Loss
Other
European
Income $100K - $199K
Teacher
3rd of 3 Docs
Neutral
Neutral
Success w/ Doc Not sure
Strengths - good communication, optimistic, explains things in easy to understand terms, easy to get in contact with, compassionate Weaknesses - not fully understanding how adenomyosis affects fertility, however it is still an area where most RE's are not fully versed...He is kind and will clearly explain your protocol and all procedures. If you have questions or don't understand, ask so he will explain in a different way.
[Shady Grove] Strengths- quick to get an appointment, ultrasound and lab staff is caring and positive Weaknesses - monitoring appointments are not honored, it is a first come first serve cattle call type situation, front desk staff can be rude, billing and financial often seems confused about things...When my nurse was off for an extended time, her replacement forgot to order meds. When the financial coordinator calls they are often unsure of what I owe, what I have paid, etc.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
Strengths - good communication, optimistic, explains things in easy to understand terms, easy to get in contact with, compassionate Weaknesses - not fully understanding how adenomyosis affects fertility, however it is still an area where most RE's are not fully versed
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
He is kind and will clearly explain your protocol and all procedures. If you have questions or don't understand, ask so he will explain in a different way.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
Dr. McKeeby and his nurse, Ann, often call or email to check how I am doing on a cycle or after a cycle. They are responsive to calls and e-mails. They know me when I come in the office and seem to genuinely care. The staff that does blood work and ultrasounds are the same.
Describe the protocols Jeffrey McKeeby used in your cycles at Shady Grove Fertility and their degree of success.
I have done 5 retrievals and 2 FETs with while under his care. The protocols for retrievals have been varied and were adjusted with my last retrieval producing the most eggs. He is very careful when he adjusts and always calls and explains the why. For FETs he has tried 2 different protocols. My most recent was 6 months of down-regulation. It resulted in a pregnancy but early miscarriage, most likely due to diffuse adenomyosis.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ann )
Strengths- great communication, returns calls and emails even at night and on weekends, compassionate, explains things well Weaknesses - none
Describe your experience with Shady Grove Fertility.
Strengths- quick to get an appointment, ultrasound and lab staff is caring and positive Weaknesses - monitoring appointments are not honored, it is a first come first serve cattle call type situation, front desk staff can be rude, billing and financial often seems confused about things
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Cattle call! As a teacher who had to be to work by a certain time, I would often need to show up at 6:45 just to guarantee I was among the first few patients seen when monitoring started at 7:30 even though I have had appointments.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
My insurance covers most of the retrieval process. I cover $600 and then cost to PGS test and freeze. They cover transfer up to 3 for live birth. My medicines are covered except for a co-pay.
Describe Jeffrey McKeeby's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. McKeeby has always recommended one embryo due to my age as well as the PGS tested quality of the embryo being transferred. I do not believe transferring multiple would have had a different outcome so I trust him with this decision.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Shady Grove Fertility.
When my nurse was off for an extended time, her replacement forgot to order meds. When the financial coordinator calls they are often unsure of what I owe, what I have paid, etc.
8
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
8
7
Age 26
1 IVF
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
European
South Asian
Income $100K - $199K
Neutral
Neutral
Unsuccessful
Dr. K [Kulshrestha] is extremely kind and understanding, very professional and always explained everything in detail to us. However I do not feel as though she was fully available to us. We saw a lot of other doctors in our IVF process and dealt more with the nurses than anything. ... She said it was a typical protocol though, and one they start out with for a lot of patients on the first go around since my numbers were in the normal range.
Sometimes the staff [at Shady Grove Fertility] would talk and gossip about other patients right out in the open, so you always wonder what they could be saying about you after you leave the office. Otherwise I have had pretty good experiences with my nurse Katrina or whoever was taking my blood that day. Dana, the financial specialist is nice too, but she doesn’t always have the answers you’re looking for so you feel like you’re figuring things out alone.
How was your experience with Sunita Kulshrestha (retired) at Shady Grove Fertility?
Dr. K is extremely kind and understanding, very professional and always explained everything in detail to us. However I do not feel as though she was fully available to us. We saw a lot of other doctors in our IVF process and dealt more with the nurses than anything.
What's one piece of advice would you give a prospective patient of Sunita Kulshrestha (retired) at Shady Grove Fertility?
To just be prepared to not get a lot of face time with her and to prepare all of your questions and concerns ahead of time since you may not get every opportunity to ask or speak with her.
During treatment, were you treated like a number or a human with Sunita Kulshrestha (retired) at Shady Grove Fertility?
The clinic sometimes felt like a factory, just rushing women in and out. I got more of that experience with my nurse, but you don’t get a lot of face time with the doctor.
Describe the protocols Sunita Kulshrestha (retired) used in your cycles at Shady Grove Fertility and their degree of success.
Our treatment was one year ago so I don’t remember what our protocol was or the dosages Dr. K prescribed for me. She said it was a typical protocol though, and one they start out with for a lot of patients on the first go around since my numbers were in the normal range.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Katrina)
We started out with one nurse named Jennifer. I didn’t feel much compassion from her, she treated us as a number rather than humans with feelings. We talked to Dr. K and she allowed us to change our nurse to Katrina who was very kind and sweet and always helpful & communicative.
Describe your experience with Shady Grove Fertility.
It’s a smaller clinic so you’re more likely to get an appointment when necessary and be in and out fairly quickly. Sometimes the staff can be a bit short with you or, again, treat it more like a factory than a sensitive issue like infertility should be treated. Sometimes the staff would talk and gossip about other patients right out in the open, so you always wonder what they could be saying about you after you leave the office. Otherwise I have had pretty good experiences with my nurse Katrina or whoever was taking my blood that day. Dana, the financial specialist is nice too, but she doesn’t always have the answers you’re looking for so you feel like you’re figuring things out alone.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
This is a smaller clinic so it was pretty easy to walk in and out during monitoring hours and be seen in a timely fashion.
Describe the costs associated with your care under Sunita Kulshrestha (retired) at Shady Grove Fertility.
Our health insurance covered majority of our first round of IVF, but it was typical of the treatment. Upwards of 10-12K for treatment and an additional 8K for medication I would say.
Describe Sunita Kulshrestha (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I don’t know if it’s shady grove fertility or our doctor, but we were highly advised to do a single embryo transfer and it felt like we didn’t have much say to do anything different.
8
Doctor
Sunita Kulshrestha (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Waldorf
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
10
8
Age 29
3 Fertility Medications
PCOS
Native American
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
He [Dr. Bromer] empathized with us and understood how important this is to us to expand our family. ... He took the time to listen to our concerns and questions and allowed plenty of time to answer them. He was also realistic but positive which kept us positive. Keeping us positive was so important considering the dark time that infertility brings. ... he decided to start me on Femara with monitoring and then with a trigger shot of Ovidrel when the follies were ready.
It’s a long process to get everything started as far as pre screening things, and then you have to make another appointment to come up with your plan and it just takes a while. It’s hard when you have been wanting something for so long and the process to get there takes awhile. ... The only thing that I wish that they [Shady Grove Fertility] would do different is explain things at your monitoring visit rather than calling with your results.
How was your experience with Jason Bromer at Shady Grove Fertility?
He took the time to listen to our concerns and questions and allowed plenty of time to answer them. He was also realistic but positive which kept us positive. Keeping us positive was so important considering the dark time that infertility brings.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
write down all questions that you have and bring them with you so you don’t forget what you wanted to ask.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
He empathized with us and understood how important this is to us to expand our family.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
After 2 anovulatory cycles with Clomid with my previous provider, he decided to start me on Femara with monitoring and then with a trigger shot of Ovidrel when the follies were ready. Progesterone suppositories day 3 after trigger until negative pregnancy test or otherwise directed!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jody)
The only thing that I wish that they would do different is explain things at your monitoring visit rather than calling with your results.
Describe your experience with Shady Grove Fertility.
It’s a long process to get everything started as far as pre screening things, and then you have to make another appointment to come up with your plan and it just takes a while. It’s hard when you have been wanting something for so long and the process to get there takes awhile. But good things come to those to wait.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
Very expensive. One monitoring visit is $490. IUI is 1800. IVF is around 25k
10
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
4
7
Age 38
1 IUI
IVF
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
South Asian
Income $50K - $99K
Marketer or PR
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Anitha Nair] was indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.... She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions.
The clinic [Shady Grove-Arlington] is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.... Overall the nurses were attentive and nice.... After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
How was your experience with Anitha Nair at Shady Grove Fertility?
She indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility?
Just proceed with caution. She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions..
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility?
She was indifferent. She seems compassionate but I didn't believe it.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility and their degree of success.
After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
Describe your experience with your nurse at Shady Grove Fertility.
Overall the nurses were attentive and nice.
Describe your experience with Shady Grove Fertility.
The clinic is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility.
Everything had a cost to it... so expect at that.
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
My main doctor only wanted to transfer 2 but the actually doctor doing the transfer did 3 which I agreed to since they quality fo the embryos weren't great If I didn't transfer the third one , it would most likely died.
4
Doctor
Anitha Nair
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
7
7
Age 33 - 34
2 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Teacher
Neutral
Neutral
Unsuccessful
I wish he [Dr. Jason Bromer] would have been more aggressive in our treatment and more proactive since we were paying out of pocket. After I had my first iui that was a terrible experience he stepped up and offered to do the procedure the next time...He is very personable and will meet with you to explain everything....The first two cycles of iui he recommended clomid and a hug trigger shot with progesterone after the procedure. When those two cycles did not work he changed me to letrozole which caused early ovulation and an unsuccessful cycle.
The staff is great at Shady Grove. The only complaint that I have had is the financial department. They do not return emails or phone calls. I have asked questions and they can not give any information....I currently love my nurse. She will email to check up on me. She is also very thorough and gives detailed directions...They had my appointment in the system but not for the right procedure. I also had a cycle cancelled for early ovulation that they did not catch with no refund or partial refund.
How was your experience with Jason Bromer at Shady Grove Fertility?
I wish he would have been more aggressive in our treatment and more proactive since we were paying out of pocket. After I had my first iui that was a terrible experience he stepped up and offered to do the procedure the next time.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
He is very personable and will meet with you to explain everything.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
The first two cycles of iui he recommended clomid and a hug trigger shot with progesterone after the procedure. When those two cycles did not work he changed me to letrozole which caused early ovulation and an unsuccessful cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mindi )
I currently love my nurse. She will email to check up on me. She is also very thorough and gives detailed directions.
Describe your experience with Shady Grove Fertility.
The staff is great at Shady Grove. The only complaint that I have had is the financial department. They do not return emails or phone calls. I have asked questions and they can not give any information.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
An iui cycle has a global fee of $1800. They have several options for discount programs
What specific things went wrong at Shady Grove Fertility?
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Shady Grove Fertility.
They had my appointment in the system but not for the right procedure. I also had a cycle cancelled for early ovulation that they did not catch with no refund or partial refund.
7
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
8
8
Age 28
3 IUI
Recurrent Pregnancy Loss
Unexplained
Other
Income $50K - $99K
Sales Representative
Neutral
Neutral
Unsuccessful
My husband and I really like him [Dr. Bromer]. He treats you like a person, not just a patient. He took the time to answer our question and went into detail about procedures. He also explained what our options are, for moving forward. ... He takes the time to answer any questions I or my husband might have. ... First we would meet for our day 3 appt. This appt. You do labs, and monitoring your follicles. If all is good, start the chlomid.
Strengths are that they [Shady Grove Fertility] are very compassionate to their patients. ... I would say that they are not very child friendly. Which seems odd because they are a place that promotes having children. ... My nurse was very kind and understanding. They like to move you around to different nurses a lot though.
How was your experience with Jason Bromer at Shady Grove Fertility?
My husband and I really like him. He treats you like a person, not just a patient. He took the time to answer our question and went into detail about procedures. He also explained what our options are, for moving forward.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
He is very kind.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
He takes the time to answer any questions I or my husband might have.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
First we would meet for our day 3 appt. This appt. You do labs, and monitoring your follicles. If all is good, start the chlomid. On day 11 or 12 come back for more labs and monitoring, if everything has reacted the way it's supposed to and all is ready to go, then that evening take the trigger shot and have intercourse. Two days later, come in for IUI.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Allison catalani)
My nurse was very kind and understanding. They like to move you around to different nurses a lot though.
Describe your experience with Shady Grove Fertility.
Strengths are that they are very compassionate to their patients. Not sure about weaknesses. I would say that they are not very child friendly. Which seems odd because they are a place that promotes having children.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
I am not sure complete totals. Insurance is still processing. So far out of pocket, it's been 2700. But I know insurance is still processing.
8
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
8
8
Age 34
7 IUI
Uterine Fibroids
Unexplained
Black or African-American
Income $100K - $199K
1st of 2 Docs
Neutral
Neutral
Successful
I only met Dr. Chang once, but he was very involved in my care. After my second IUI was unsuccessful, he modified the treatment which led to a successful 3rd IUI. He called me personally to discuss my case and he had a good bedside manner...He was willing to listen to my concerns and adapt my treatment accordingly...50mg clomid IUI. I had a good response so the protocol was the same for the second cycle. He added 75IU gonal f for cycle 3. This likely helped as I got pregnant the next cycle.
Good- [Shady Grove Fertility is] open every day, nurses are friendly, supportive, encouraging and hard working Bad - can be long wait at times, dont see thr doctor much during treatment, difficult to get direct access to doctor, have to go through nurse...I only had one bad experience with a nurse at a different location who told me she would have cancelled my cycle and that IUI may not be a good option for me, which was incorrect.
How was your experience with Frank Chang at Shady Grove Fertility?
I only met Dr. Chang once, but he was very involved in my care. After my second IUI was unsuccessful, he modified the treatment which led to a successful 3rd IUI. He called me personally to discuss my case and he had a good bedside manner.
What's one piece of advice would you give a prospective patient of Frank Chang at Shady Grove Fertility?
He is retired.
During treatment, were you treated like a number or a human with Frank Chang at Shady Grove Fertility?
He was willing to listen to my concerns and adapt my treatment accordingly.
Describe the protocols Frank Chang used in your cycles at Shady Grove Fertility and their degree of success.
50mg clomid IUI. I had a good response so the protocol was the same for the second cycle. He added 75IU gonal f for cycle 3. This likely helped as I got pregnant the next cycle.
Describe your experience with your nurse at Shady Grove Fertility.
The nurses were very kind and helpful during each cycle. I only had one bad experience with a nurse at a different location who told me she would have cancelled my cycle and that IUI may not be a good option for me, which was incorrect.
Describe your experience with Shady Grove Fertility.
Good- open every day, nurses are friendly, supportive, encouraging and hard working Bad - can be long wait at times, dont see thr doctor much during treatment, difficult to get direct access to doctor, have to go through nurse
Describe the costs associated with your care under Frank Chang at Shady Grove Fertility.
My IUIs were covered by insurance. I paid a $30 copays for procedures but not lab work. I paid a copay for clomid.
Describe Frank Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
8
Doctor
Frank Chang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
8
7
Age 37 - 38
2 IUI
Diminished Ovarian Reserve
Middle Eastern
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Widra] was very helpful in explaining the process...I do think that they don't have as much time to spend on patients due to the number of patients they see each day. It is a little difficult to schedule appointment son weekends...IF you need to speak with the Doctor himself make appointment sot see him yourself. After the first session you will be communicating with your assigned nurse.
strength: you can make appointments very easily ( except for on weekends) - My Dr is always available for a phone visit. I also like the webinars Shady Grove Fertility conducts every week. My nurse is also a great communicator, and the wait time for tests aren't too long. Weakness: I would have appreciated if someone would sit with me to describe the results more in detail....my nurse is very good in communicating the test results and next steps with me
How was your experience with Eric Widra at Shady Grove Fertility?
He was very helpful in explaining the process. the nurse is also very helpful. I do think that they don't have as much time to spend on patients due to the number of patients they see each day. It is a little difficult to schedule appointment son weekends with the Rockvile Office
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
IF you need to speak with the Doctor himself make appointment sot see him yourself. After the first session you will be communicating with your assigned nurse.
Describe your experience with your nurse at Shady Grove Fertility.
my nurse is very good in communicating the test results and next steps with me
Describe your experience with Shady Grove Fertility.
strength: you can make appointments very easily ( except for on weekends) - My Dr is always available for a phone visit. I also like the webinars Shady Grove Fertility conducts every week. My nurse is also a great communicator, and the wait time for tests aren't too long. Weakness: I would have appreciated if someone would sit with me to describe the results more in detail.
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I haven't done that yet
8
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
4
8
Age 34 - 35
3 IUI
Surrogacy
Unexplained
South Asian
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
Explained in details the options for infertility treatment and procedures. Didn't try to rush any treatment on us.He [Dr. Chang] advise try on our own for 6 months with natural way without any medical interventions....He is a good doctor... have undergone 2 medicated IUI using Clomid from day 5-9day, with blood work and US on day3 and monitoring on day 11/13 ovidrel injection and IUI followed with progestin for 14 days .
SGF is good clinic with all the latest treatment availability. They have SOP set and you pass from blood work to US and you are out from the building in 30 mins while undergoing monitoring, which is great. Appointments starts from 7:30 in morning....Dew used to provide the details about plan of treatment in detail and explained very well over the phone and email....I underwent IUI 1 cycle is 2500 with meds. IVF shared risk 22,000 for up to 6 cycle excluding meds and other procedures.
How was your experience with Frank Chang at Shady Grove Fertility?
Explained in details the options for infertility treatment and procedures. Didn't try to rush any treatment on us.He advise try on our own for 6 months with natural way without any medical interventions.
What's one piece of advice would you give a prospective patient of Frank Chang at Shady Grove Fertility?
He is a good doctor
Describe the protocols Frank Chang used in your cycles at Shady Grove Fertility and their degree of success.
I have undergone 2 medicated IUI using Clomid from day 5-9day, with blood work and US on day3 and monitoring on day 11/13 ovidrel injection and IUI followed with progestin for 14 days .
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dew)
Dew used to provide the details about plan of treatment in detail and explained very well over the phone and email.
Describe your experience with Shady Grove Fertility.
SGF is good clinic with all the latest treatment availability. They have SOP set and you pass from blood work to US and you are out from the building in 30 mins while undergoing monitoring, which is great. Appointments starts from 7:30 in morning.
Describe the costs associated with your care under Frank Chang at Shady Grove Fertility.
I underwent IUI 1 cycle is 2500 with meds. IVF shared risk 22,000 for up to 6 cycle excluding meds and other procedures.
Describe Frank Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I haven't undergone yet.
4
Doctor
Frank Chang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
7
8
Age 33
1 IVF
Male Factor
Prefer not to answer
Income $50K - $99K
Neutral
Neutral
Success w/ Doc Not sure
I am currently still undergoing treatment with Dr. Khan, however our encounters with him thus far have been great. He is to the point and ready to work towards a solution. I have had no issues with his bedside manner. We look forward to completing our treatment process and believing in his plan of action!... He may come across as a bit cold but he is just very straightforward.
I have no real complaints with the clinic [Shady Grove-Leesburg] itself. Most everyone I have encountered there has been great. The nursing team, techs, and coordinators have all been kind and helpful. Some of them are such bright spots in a not so great situation!... Everyone has been kind and friendly! Very responsive to messages most of the time!
How was your experience with Naveed Khan at Shady Grove Fertility?
I am currently still undergoing treatment with Dr. Khan, however our encounters with him thus far have been great. He is to the point and ready to work towards a solution. I have had no issues with his bedside manner. We look forward to completing our treatment process and believing in his plan of action!
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
He may come across as a bit cold but he is just very straightforward.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
Leading up to Egg Retrieval, my protocol was Menopur with a Lupron Trigger. Last minute he switched my Lupron to an HCG trigger because he believed it would work better with how my body was progressing.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christine Johnson)
Everyone has been kind and friendly! Very responsive to messages most of the time!
Describe your experience with Shady Grove Fertility.
I have no real complaints with the clinic itself. Most everyone I have encountered there has been great. The nursing team, techs, and coordinators have all been kind and helpful. Some of them are such bright spots in a not so great situation!
7
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2017, Successful
8
8
Age 27 - 32
2 IVF
Donor Sperm
Male Factor
Other
Prefer not to answer
Income $50K - $99K
Neutral
Neutral
Successful
We had special requests to only fertalize a few eggs at a time due to our religious beliefs and she [Dr. Esposito] was totally in board with it. She cares about us and wants to make us happy...she always heard me when I spoke though. She had time for me when I get an appt slot with her. She explains things very clearly and throughly. Highly recommend her. I just wish I was able to contact her more easily for a specific question...she Is very busy and hard to get to talk to but great bed side manner..
The sgfc [Shady Grove - Frederick] strengths are they are good communicators most of the time. The receptionists are fantastic!! ...My current nurse has good and bad days. After I brought light to the issue she has been much better if a communicator and more compassionate. I also thinks the nurses are expected too much off and are potentially over worked. The nursing staff as a whole I can't say enough good things about!!...there is a lot of financial options. Shared risk program which we did twice, shared help discount which we always received 25-30% off which can be combined with the shared tick program sometimes.
How was your experience with Melissa Esposito at Shady Grove Fertility?
We had special requests to only fertalize a few eggs at a time due to our religious beliefs and she was totally in board with it. She cares about us and wants to make us happy but also try's to seat us of making potential mistakes with decisions. She always heard me when I spoke though. She had time for me when I get an appt slot with her. She explains things very clearly and throughly. Highly recommend her. I just wish I was able to contact her more easily for a specific question. Sometimes it seems as if they have too much on each of their plates.
What's one piece of advice would you give a prospective patient of Melissa Esposito at Shady Grove Fertility?
Trust her
During treatment, were you treated like a number or a human with Melissa Esposito at Shady Grove Fertility?
She treated me good, she Is very busy and hard to get to talk to but great bed side manner
Describe the protocols Melissa Esposito used in your cycles at Shady Grove Fertility and their degree of success.
My first ivf was with my husbands sperm and it didn't take. I was in progesterone suppositories and estrace pills. My second cycle was with donor sperm. It much different but ended on miscarriage. Later the donor was recalled due to an issue with another pregnancy. My 3-7 cycles we did an implantation protocol consisting of progesterone in oil injections, estrodiol injections and lovenox blood thinner injections. I also did 1-2 endometrial scratches to help with implantation. 2 miscarriages, 1 live birth, and I'm still in my 2 week wait with my last cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tony)
My current nurse has good and bad days. After I brought light to the issue she has been much better if a communicator and more compassionate. I also thinks the nurses are expected too much off and are potentially over worked. The nursing staff as a whole I can't say enough good things about!!
Describe your experience with Shady Grove Fertility.
The sgfc strengths are they are good communicators most of the time. The receptionists are fantastic!! I have. Even a patient for 7 or so years and have gotten to know most by first name basis and most are great. You also have to take into consideration that they all have lives too and they are allowed to have off days like the rest of us.
Describe the costs associated with your care under Melissa Esposito at Shady Grove Fertility.
Each cycle was different. The there is a lot of financial options. Shared risk program which we did twice, shared help discount which we always received 25-30% off which can be combined with the shared tick program sometimes. There is fertility finance that you can get loans through and the case foundation and savannah grants.
Describe Melissa Esposito's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
She prefers eSET however I have always transferred 2 (except once I transferred one due to online having one) she was willing to listen to my request and granted it after telling me the risks is twin preganancy
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
It's really only with the one nurse. The clinic as a while I have been fine with.
8
Doctor
Melissa Esposito
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
2
7
Age 34 - 36
2 IUI
1 IVF
Male Factor
European
Income $100K - $199K
2nd of 2 Docs
Doesn't Recommend
Neutral
Successful
I almost never saw Dr. Widra. He has a protocol and wants no part of answering your questions or making any changes to that protocol for your preferences. He hated that I did research and had my own opinions. There are still questions he hasn't answered that his nurse promised he would call and answer...When i did speak to him about my protocol his answer was simply that is how we do it, when pressed about data i was told they had data i could not see. He had no desire to personalize anything.
Their [Shady Grove] embryologists have tons of experience. I trusted the lab completely. It was always easy to get the time you want for monitoring and generally they had that process down and things moved. The negative is they are not always organized. I received multiple bills for things i had already paid for...Although i had emailed my nurse and financial coordinator the exact paperwork that was needed they still failed to send it in. The result was a LOT of extra stress and work for me. They were very willing to accept the rejection and only agreed to do the appeal when i pushed
How was your experience with Eric Widra at Shady Grove Fertility?
I almost never saw Dr. Widra. He has a protocol and wants no part of answering your questions or making any changes to that protocol for your preferences. He hated that I did research and had my own opinions. There are still questions he hasn't answered that his nurse promised he would call and answer. The one time he did call he only wanted to talk about the good news from our retrieval even though i had been pressing to have a conversation about the transfer protocol. When things when wrong he never cared to discuss why or what could be done differently or to resolve the issue.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
If you don't want to understand why decisions are being made or to have any input in your care, or to ever see your doc (which honestly didn't matter to me as long as i got the info i wanted) i suspect he would be a fine choice. But if you want information I would probably choose someone else.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
Dr. Widra has no idea anything about my care in the few times i actually interacted with him. When i did speak to him about my protocol his answer was simply that is how we do it, when pressed about data i was told they had data i could not see. He had no desire to personalize anything.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
I started with birth control which resulted in a cyst that we spent weeks watching grow (thankfully a PA suggested i push for a trigger shot to get rid of it!). After that i was on gonal-f 225 and 1 vial of menopur. After the first monitoring appointment they added cetrotide (1 injection) and doubled the menopur. I stimmed for 14 days (I think) then did a lupron trigger. My progesterone was too high for a fresh transfer so we had to do a freeze all. For the frozen transfer they tried birth control again, it didn't stop me from ovulating, which thankfully happened to coincide with our monitoring appointment and i got the natural-ish cycle i wanted. I did have to do progesterone suppositories (Dr. Widra refused to do the transfer without it and i was willing to give in since it was at least not the PIO injections).
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Carrie)
Carrie was generally good. She was very sweet. She would generally provide information if she had it. My main issue was many questions she didn't have the answer to and the doctor NEVER responded to questions i had that were outside of her knowledge. I did have a major problem with information getting to insurance at the beginning and I'm not sure how much of that was her fault. She generally didn't know me from any other patient. My biggest complaint was when my fresh transfer was canceled (which i was devastated about frustrated they were not interested in why it happened) she multiple times said we are just going back to the original freeze all plan (it was NEVER the plan to do a freeze all - in fact, once the initial insurance fiasco was resolved it was put in as a freeze all, which I was very clear was never my plan).
Describe your experience with Shady Grove Fertility.
Shady grove is a giant clinic which has its pluses and minuses. On the plus side they have a lot of patients, which means their embryologists have tons of experience. I trusted the lab completely. It was always easy to get the time you want for monitoring and generally they had that process down and things moved. The negative is they are not always organized. I received multiple bills for things i had already paid for (which always ended up working out but took time and effort to deal with). If you have insurance expect it to take a LOT of time and expect them to mess up the paperwork (my insurance company said they are notorious for that). For me their mistake resulted in my initially being rejected even though I should have been approved. Thankfully my insurance company had done a great job at the beginning of telling me what they needed so i knew right away something was wrong. Although i had emailed my nurse and financial coordinator the exact paperwork that was needed they still failed to send it in. The result was a LOT of extra stress and work for me. They were very willing to accept the rejection and only agreed to do the appeal when i pushed (thankfully the doctor was never required since my personally sending in the proper paperwork fixed the problem). They then put in for a freeze all even though i had multiple times made very clear i wanted a fresh transfer, which resulted in more stress and delay. They are very willing to accept bad news and very unwilling to look at what went wrong (from insurance to medical issues). You are a number, which for me was ok. There are people that actually care, but it's not most of the people.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
You scheduled a generally time (I think they were done in 15 minute increments), you sign in and then it was a first come first serve for bloodwork and ultrasound. It was generally pretty well run and was usually timely (only once was it particularly long - a little over an hour) most times i would be out in under 30 minutes.
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
I was lucky enough to have insurance coverage so the rate i paid was the rate negotiated by the insurance company.
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
he suggested a single transfer especially since we were PGS testing but wasn't pushy about it.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
The biggest issue was with the insurance. Additionally I had a cyst which I think my doctor would still be watching grow had the PA not suggested i push for a trigger shot. My fresh transfer was canceled (which I honestly never got a good answer of why, it felt a lot like they wanted to pad their success rate by making me wait for PGS results).
2
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
5
8
Age 36 - 37
3 IUI
1 IVF
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Doesn't Recommend
Neutral
Unsuccessful
If you're looking for someone who will be overly supportive and involved in every way (complete every procedure, call you directly with monitoring appointment information, hand holding) that's not how he [Dr. Eric Widra] or the clinic operates. But if you're comfortable with a more formal manner, direct, thoughtful and respectful manner - then he'll be a good fit... He was not initially responsive to the additional testing I wanted to have done (Leiden V) or putting me on additional medications. But after the second miscarriage, he was amenable and willing to accommodate my requests. Through these difficult times he has been thoughtful, caring and respectful.
Shady Grove is a factory. And you have to know that and be 'OK' with that going into the process. You will not get a lot of attention or hand-holding from your primary RE. You will be seen for your monitoring appointments and procedures by whomever is on duty that day. Do not expect your primary RE to perform any of your procedures. He or she is there to oversee your 'case'. Your nurses are your rock. You are assigned one primary nurse and they do everything. And you have to be OK with that - otherwise Shady Grove is not the place for you.
How was your experience with Eric Widra at Shady Grove Fertility?
Eric is a smart doctor. And you'll see him for your until consultation to devise a treatment plan. But he's not a warm and fuzzy doctor. Neither is he's hands on, nor especially client interfaceing until things don't go as initially as planned. We barely saw him over the course of our three IUIs. He did not perform any of the monitoring appointments or procedures. Due to the clinic's large size, those tasks were performed by whichever doctor was available at the time. However, once we moved onto IVF cycles - we saw Dr. Widra more frequently. Still however, the procedures were completed by available daily doctors (not Widra). We finally got to experience Dr. Widra in a more hands-on and compassionate way after I began to experience unexplainable RPL of chromosomally normal embryos/fetuses. He took the time to meet with my husband and me as often as we felt we needed to come in and consult with him, and have him reassure us. He was not initially responsive to the additional testing I wanted to have done (Leiden V) or putting me on additional medications. But after the second miscarriage, he was amenable and willing to accommodate my requests. Through these difficult times he has been thoughtful, caring and respectful.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
Make sure he's the right personality fit for you. If you're looking for someone who will be overly supportive and involved in every way (complete every procedure, call you directly with monitoring appointment information, hand holding) that's not how he or the clinic operates. But if you're comfortable with a more formal manner, direct, thoughtful and respectful manner - then he'll be a good fit.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
During the IUI process I felt like a number. We completed 3 unsuccessful cycles. We met with the doctor before we began the process but after that initial meeting we were passed off to nursing staff and whatever doctor was on call at the time to complete the IUI procedures.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
Diagnosed with PCOS and unexplained fertility issues. Completed 3 rounds of IUI with Clomid and ovidrel. Resulted in good egg stimulation for all three cycles but only one chemical pregnancy. He was not open to changing protocol as I requested to include metformin and femerra. Moved onto IVF. Egg stimulation and retrieval: Cetrotide 250mcg Gonadotropin FSH ( Gonal F 450 iu pen x 3) and 75 IU FSH&LH ( Menopur 75 iu vials x 15) Lupron 2 week kit with 1ml luerlock syringe, 27 g ½ “ needle - “Trigger” subcutaneous. Zithromax 1 gram - taken evening before egg retrieval Resulted in 18 eggs retrieved. 8 made it to 5-day blocyst; 5 remained after PGD testing. Froze all embryos. #1 IVF and FET Round: Birth Control Pills Prenatal Vitamins: 1 daily Del Estrogen injection (40 mg/ml; 1 vial has 5 ml; 6 mg = 0.15 ml): 0.15 ml IM every third evening Progesterone in Oil injection (50 mg/ml): 1 ml IM every night Resulted in pregnancy; SPL/miscarriage at 6 weeks; misoprostol abortion. Diagnosed as carrier of Liden V. Round #2 IVF and FET: Lovenox injections 40mg daily Prenatal Vitamins: 1 daily Del Estrogen injection (40 mg/ml; 1 vial has 5 ml; 6 mg = 0.15 ml): 0.15 ml IM every third evening Progesterone in Oil injection (50 mg/ml): 1 ml IM every night Resulted in pregnancy; SPL/miscarriage at 6 weeks; d&c abortion. Fetal tissue chromosomally normal. Diagnosed with PCOS and unexplained fertility issues. Completed 3 rounds of IUI with Clomid and ovidrel. Resulted in good egg stimulation for all three cycles but only one chemical pregnancy. He was not open to changing protocol as I requested to include metformin and femerra. Moved onto IVF. Egg stimulation and retrieval: Cetrotide 250mcg Gonadotropin FSH ( Gonal F 450 iu pen x 3) and 75 IU FSH&LH ( Menopur 75 iu vials x 15) Lupron 2 week kit with 1ml luerlock syringe, 27 g ½ “ needle - “Trigger” subcutaneous. Zithromax 1 gram - taken evening before egg retrieval Resulted in 18 eggs retrieved. 8 made it to 5-day blocyst; 5 remained after PGD testing. Froze all embryos. #1 IVF and FET Round: Birth Control Pills Prenatal Vitamins: 1 daily Del Estrogen injection (40 mg/ml; 1 vial has 5 ml; 6 mg = 0.15 ml): 0.15 ml IM every third evening Progesterone in Oil injection (50 mg/ml): 1 ml IM every night Resulted in pregnancy; SPL/miscarriage at 6 weeks; misoprostol abortion. Diagnosed carrier Liden V. Diagnosed with PCOS and unexplained fertility issues. Completed 3 rounds of IUI with Clomid and ovidrel. Resulted in good egg stimulation for all three cycles but only one chemical pregnancy. He was not open to changing protocol as I requested to include metformin and femerra. Moved onto IVF. Egg stimulation and retrieval: Cetrotide 250mcg Gonadotropin FSH ( Gonal F 450 iu pen x 3) and 75 IU FSH&LH ( Menopur 75 iu vials x 15) Lupron 2 week kit with 1ml luerlock syringe, 27 g ½ “ needle - “Trigger” subcutaneous. Zithromax 1 gram - taken evening before egg retrieval Resulted in 18 eggs retrieved. 8 made it to 5-day blocyst; 5 remained after PGD testing. Froze all embryos. #1 IVF and FET Round: Birth Control Pills Prenatal Vitamins: 1 daily Del Estrogen injection (40 mg/ml; 1 vial has 5 ml; 6 mg = 0.15 ml): 0.15 ml IM every third evening Progesterone in Oil injection (50 mg/ml): 1 ml IM every night Resulted in pregnancy; SPL/miscarriage at 6 weeks; misoprostol abortion. Diagnosed as carrier of Liden V. Round #2 IVF and FET: Lovenox injections 40mg daily Prenatal Vitamins: 1 daily Del Estrogen injection (40 mg/ml; 1 vial has 5 ml; 6 mg = 0.15 ml): 0.15 ml IM every third evening Progesterone in Oil injection (50 mg/ml): 1 ml IM every night Resulted in pregnancy; SPL/miscarriage at 6 weeks; d&c; fetal tissue chromosomally normal. Round #3 IVF and FET: Metformin 3 pills daily w/ meals Lexapro 10mg daily Lovenox injections 40mg daily Prenatal Vitamins: 1 daily Del Estrogen injection (40 mg/ml; 1 vial has 5 ml; 6 mg = 0.15 ml): 0.15 ml IM every third evening Progesterone in Oil injection (50 mg/ml): 1 ml IM every night Result: TBD
Describe your experience with your nurse at Shady Grove Fertility.
I've had two primary nurse coordinators over the past year and a half and they have both been phenomenal. They address all of my questions, calls, and emails promptly and thoughtfully. They get answers back from my doctor quickly. They are always on the ball - calling in all of my medications before I even ask. They are compassionate when breaking diasapointing news and never complain about being nagged by me or my husband. They do the daily hand holding and support needed during this process.
Describe your experience with Shady Grove Fertility.
Shady Grove is a factory. And you have to know that and be 'OK' with that going into the process. You will not get a lot of attention or hand-holding from your primary RE. You will be seen for your monitoring appointments and procedures by whomever is on duty that day. Do not expect your primary RE to perform any of your procedures. He or she is there to oversee your 'case'. Your nurses are your rock. You are assigned one primary nurse and they do everything. And you have to be OK with that - otherwise Shady Grove is not the place for you.
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
Year 1: For 3 IUIs + shared risk IVF package + out of pocket meds + medical deductibles = ~$50,000
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
At first I was frustrated at my doctor's unwillingness to implant multiple embryos. But after he explained the potential risks and long term effects of the babies (developmental issues, under weight, early term, etc) I began to understand and agree with eSET.
5
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Sibley
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
8
8
Age 33 - 36
3 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Uterine Fibroids
Ashkenazi Jewish
Income $100K - $199K
Neutral
Neutral
Successful
Dr Osheroff knows his stuff and tells it to you straight up in a more scientific way. So I felt in the middle of number and human. He made sure you understand but wasn't warm, friendly, or comforting...Dr Osheroff was straight forward and to the point. He didn't have great bedside manner but made sure you understood everything going on from every angle. He was happy to answer questions and didn't make you feel rushed.
I liked this clinic [Shady Grove]. It was convenient to my house. They had many locations with different hours for monitoring appointments. I liked that I could go anywhere I needed to. They also had a support group lead by a psychologist where I met some great friends...My nurse was fine when she was there, she was out of the office alot. I talked to other nurses during those times who I liked as well.
How was your experience with Joseph Osheroff at Shady Grove Fertility?
Dr Osheroff was straight forward and to the point. He didn't have great bedside manner but made sure you understood everything going on from every angle. He was happy to answer questions and didn't make you feel rushed.
What's one piece of advice would you give a prospective patient of Joseph Osheroff at Shady Grove Fertility?
He said the best thing anyone ever said, "I can't tell you when, but I can tell you it will happen." I actually told a friend this right before she saw Dr o and he said the same thing.
During treatment, were you treated like a number or a human with Joseph Osheroff at Shady Grove Fertility?
Dr Osheroff knows his stuff and tells it to you straight up in a more scientific way. So I felt in the middle of number and human. He made sure you understand but wasn't warm, friendly, or comforting.
Describe the protocols Joseph Osheroff used in your cycles at Shady Grove Fertility and their degree of success.
I did 3 rounds of clomid by themselves. Then 2 rounds of clomid and IUI. All clomid rounds I took pills from days 3 to 7. All were negative. IUI #3 was injectibles, also negative. IVF #1 was the antagonist protocol. My progesterone was too high the day before transfer so that cycle became freeze all. 11 retrieved, 2 made it to freeze. IVF #2 was long lupron protocol. 9 eggs retrieved, 6 mature, 6 fertilized, 1 transfered and 4 frozen. This resulted in 1 live birth. Then FET #1 was estradiol and pio, 1 embryo transfered from IVF 1 batch, that resulted in live birth.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Natalie)
My nurse was fine when she was there, she was out of the office alot. I talked to other nurses during those times who I liked as well.
Describe your experience with Shady Grove Fertility.
I liked this clinic. It was convenient to my house. They had many locations with different hours for monitoring appointments. I liked that I could go anywhere I needed to. They also had a support group lead by a psychologist where I met some great friends.
Describe the costs associated with your care under Joseph Osheroff at Shady Grove Fertility.
I paid out of pocket for 2 clomid IUI. For IUI with injectibles I purchased secondary insurance. After IUI 3 and IVF 1, we met out of pocket max, so IVF 2 was 100% covered plus my monthly premium.
Describe Joseph Osheroff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I really wanted to transfer 2 embryos during my first transfer (2nd retreival), even though my husband was against it. Drs protocol is under 38 and no negatives or miscarriages, then 1 is transfered. It is not just caring for multiples, but added risk to mom and babies. We transfered one and discussed that of it didn't work, we would look into multiple.
8
Doctor
Joseph Osheroff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2017, Unknown Success
6
7
Age 30 - 33
3 IVF
5 Egg Freezing
2 Embryo Freezing
Recurrent Pregnancy Loss
Unexplained
Ashkenazi Jewish
Middle Eastern
Income $50K - $99K
Business Executive
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
We came prepared with questions and he took the time to patiently answer them, in person. Our treatment has not yet worked, but we've tweaked the process with Dr. Katz every step of the way. His phone manner is fine, not the best but also not the warmest. While it's hard to deliver bad news over the phone, he's got it down pat. It's hard to say whether the bad news affects my opinion of his phone manner.
The ordeal [at Shady Grove] took several weeks to resolve, escalating to the supervisor and then again to the financial manager. In the end as a compromise they allowed us to get one cycle at the lower rate. It was frustrating and disappointing to have this happen at the beginning of the year and we felt stuck until the following fall when we were able to switch insurance again. This wasn't so much the clinic's fault as much as one employee who did her job poorly and gave us wrong information which had long lasting effects on us.
How was your experience with Eugene Katz (retired) at Shady Grove Fertility?
Dr. Eugene Katz is very knowledgeable in his field. He is a good doctor and knows what he's doing. Whenever treatment failed (i.e., miscarriage) he was patient at our follow up appointment explaining next steps and different options. At no point did we feel like he gave up on us or encourage us to do something we weren't interested in doing. We came prepared with questions and he took the time to patiently answer them, in person. Our treatment has not yet worked, but we've tweaked the process with Dr. Katz every step of the way. His phone manner is fine, not the best but also not the warmest. While it's hard to deliver bad news over the phone, he's got it down pat. It's hard to say whether the bad news affects my opinion of his phone manner.
What's one piece of advice would you give a prospective patient of Eugene Katz (retired) at Shady Grove Fertility?
I would tell prospective patients to come prepared to appointments and be informed of your options going in, so that when the doctor brings something up you're not playing catch up. There is a lot of information at every appointment and it's ok to ask questions. Don't let being overwhelmed keep you from pursuing different options. Don't get bogged down with internet searches that make you second guess your medical professional. Specifically with Dr. Katz, be prepared to see different doctors (whoever is on call) for different procedures like egg retrieval or embryo transfers.
During treatment, were you treated like a number or a human with Eugene Katz (retired) at Shady Grove Fertility?
The Shady Grove Towson office is a very busy place and it's often run like a factory. This is good and bad. Due to the sheer volume of patients they provide cycles all year round with monitoring every day of the week including holidays which is convenient. The downside is that the office is missing the "warm" component because they run the office like a business. They try to assign a specific nurse per patient to be your go-to contact in the office, but there is turnover in the nursing staff as well as days off where your assigned nurse isn't there. There is always someone available to answer questions and knows how to look up your chart to give you accurate information, but it doesn't feel they're invested in your success. Dr. Katz himself is a great doctor but he is very busy and not the best on the phone. In person he is very patient and caring, giving you the feeling he's on your side.
Describe the protocols Eugene Katz (retired) used in your cycles at Shady Grove Fertility and their degree of success.
We used the antagonist protocol for all five IVF cycles using Menopur, Gonal-F, and Cetrotide. The dosage started out small (i.e., 75 menopur and 300 Gonal-F) and got increased as we got closer to egg retrieval. About six days before scheduled retrieval I started on Cetrotide once daily. For the first four FET and ERA protocols I was on delestrogen 0.2 every three days, PIO daily started after lining check, and prenatal vitamin daily. For the fifth FET protocol in addition to the deletrogen and PIO we added Prednison and Lovenox (anti-inflammatory and blood thinner) .
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Stephanie H.)
Since I've been with the clinic several years I have gone through three nurses as they move positions throughout the different Shady Grove offices. In Jan 2016 I was assigned my current nurse and she's been the best so far. When she is out for her scheduled days off she always has an away message on her email and someone monitoring her phone. Information is always relayed promptly and accurately. Emails and messages are always responded to promptly which I greatly appreciate. Beside for my regular nurse, all the backup nurses, lab technicians who draw blood, office staff, etc. are all knowledgeable and friendly. I've never had any issues with any of the nursing staff.
Describe your experience with Shady Grove Fertility.
The Shady Grove Towson office has many strengths, including: The front office is organized; there is monitoring every day; the doctors take the time to answer questions; there is ample parking which is validated at the front desk; the location is convenient to me and right off the highway; scheduling is never an issue; professional staff; they are located upstairs from a specialty pharmacy (Austin) which has employees that are amazing to work with; the waiting room is spacious and clean. There are also several weaknesses, such as: long wait times for monitoring appointments sometimes, but especially during weekends or holidays; no "warmth" from staff in treatment. It feels like a sterile environment and that they're not so invested in your success; the financial aspect is difficult depending on which staff member you're talking to - make sure you understand everything and confirm in writing.
Describe the costs associated with your care under Eugene Katz (retired) at Shady Grove Fertility.
Upward of $40,000 to date
Describe Eugene Katz (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Katz was very adamant about transferring only one embryo. In his opinion the odds do not increase with multiple embryos transferred and that the risk of premature labor with twins/multiples was too great.
What specific things went wrong at Shady Grove Fertility?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
When switching health insurance between 2015 and 2016 I confirmed with the financial counselor whether I would need to keep my old insurance to get the self-pay rate for out of pocket costs in case my new insurance gave me problems with coverage. I was told via email that as long as my husband was on the old insurance we would be eligible for the lower self-pay rate. Based on this information, I was removed from that insurance and once Jan 1 came around I asked the clinic to verify my new information. As expected, my new insurance had limitations so we wanted to move forward with the self-pay rate. We were told that the information we had received weeks earlier was incorrect and that I, as the patient, needed to be on the insurance to be eligible for the lower self-pay rate. Since I had the information from the financial counselor in writing via email I argued that I made decisions based on information I had received which affected us for the entire 2016 and that it was unfair to be penalized for their error. Had I known I need to be a patient I would have kept that insurance. The ordeal took several weeks to resolve, escalating to the supervisor and then again to the financial manager. In the end as a compromise they allowed us to get one cycle at the lower rate. It was frustrating and disappointing to have this happen at the beginning of the year and we felt stuck until the following fall when we were able to switch insurance again. This wasn't so much the clinic's fault as much as one employee who did her job poorly and gave us wrong information which had long lasting effects on us.
6
Doctor
Eugene Katz (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Towson
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
8
8
Age 40 - 43
5 IVF
Male Factor
Other
Other
Income $200K - $499K
Operations
Neutral
Neutral
Successful
Working with Dr. O'Brien was great. She is dedicated, passionate and very clear regarding expectation...I would not hesitate to recommend her. She was straightforward and clear regarding what to expect and made sure we were aware of all of the potential variables that factored into the decision making process. It is helpful to educate yourself about the process and leverage Dr. O'Brien's expertise. Don't be afraid to ask lots of questions.
the billing department, and admin staff [at Shady Grove] treated us like a number. We were often overbilled without explanation...Our nurses were great...we have had a positive experience. However there were occasions where the admin staff provided information that was incorrect. For example we received a bill for storage costs for a frozen embryo. This was a shock to us as we did not actually have any embryos that were able to be frozen.
How was your experience with Jeanne O'Brien at Shady Grove Fertility?
She is great. I would not hesitate to recommend her. She was straightforward and clear regarding what to expect and made sure we were aware of all of the potential variables that factored into the decision making process.
What's one piece of advice would you give a prospective patient of Jeanne O'Brien at Shady Grove Fertility?
Do your homework. Be proactive. It is helpful to educate yourself about the process and leverage Dr. O'Brien's expertise. Don't be afraid to ask lots of questions.
During treatment, were you treated like a number or a human with Jeanne O'Brien at Shady Grove Fertility?
Working with Dr. O'Brien was great. She is dedicated, passionate and very clear regarding expectation. However, the billing department, and admin staff treated us like a number. We were often overbilled without explanation.
Describe the protocols Jeanne O'Brien used in your cycles at Shady Grove Fertility and their degree of success.
I do not recall the treatment strategies.
Describe your experience with the nursing staff at Shady Grove Fertility.
Our nurses were great.
Describe your experience with Shady Grove Fertility.
The admin and billing staff were sometimes less than helpful. We were often billed in advance for procedures and often the amount we were billed was not consistent with the final bill.
Describe the costs associated with your care under Jeanne O'Brien at Shady Grove Fertility.
It depended on if we had insurance coverage. Several of our initial cycles were covered. When not covered by insurance the costs were high (but expected).
Describe Jeanne O'Brien's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
No comment.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
In aggregate we have had a positive experience. However there were occasions where the admin staff provided information that was incorrect. For example we received a bill for storage costs for a frozen embryo. This was a shock to us as we did not actually have any embryos that were able to be frozen.
8
Doctor
Jeanne O'Brien
Humanity
Communication
Frequency Seen
Compassion
8
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2017, Unknown Success
10
8
Age 31 - 34
1 IUI
IVF
Surrogacy
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Marketer or PR
4th of 4 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Chang was always very straightforward & knowledgeable. He was always very responsive when I wanted or needed to speak with him directly. He was factual sharing pros & cons of each situation/option.... He doesn't tell you what you want to "hear". If gives you the facts based on his recommendations in a very straightforward way, giving pros & cons of the different options.
With the larger clinic [Shady Grove] when working with the clinical coordinator &/or financial teams I they do not seem to have the same amount of compassion or sensitivity. I have not been happy with my experiences. I feel like a "number" that pays the bills.... The nursing staff that i have worked with during my time at Shady Grove have been amazing. I have had a few different nurses based on different reasons. All have been great communicators as well as very compassionate.
How was your experience with Frank Chang at Shady Grove Fertility?
Dr. Chang was always very straightforward & knowledgeable. He was always very responsive when I wanted or needed to speak with him directly. He was factual sharing pros & cons of each situation/option.
What's one piece of advice would you give a prospective patient of Frank Chang at Shady Grove Fertility?
He doesn't tell you what you want to "hear". If gives you the facts based on his recommendations in a very straightforward way, giving pros & cons of the different options.
Describe your experience with your nurse at Shady Grove Fertility.
The nursing staff that i have worked with during my time at Shady Grove have been amazing. I have had a few different nurses based on different reasons. All have been great communicators as well as very compassionate.
Describe your experience with Shady Grove Fertility.
With the larger clinic when working with the clinical coordinator &/or financial teams I they do not seem to have the same amount of compassion or sensitivity. I have not been happy with my experiences. I feel like a "number" that pays the bills.
Describe the costs associated with your care under Frank Chang at Shady Grove Fertility.
I've purchased an IVF package which had multiple items included.
Describe Frank Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He always recommended a SET, for the health of the baby/myself. Many doctors want to do more to help with their "stats"; however, Dr. Chang always strongly recommended towards what is the healthiest pregnancy/baby.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility.
I had a test performed at another location. My primary nurse was out the day my results were supposed to come in. I had to call that afternoon due to get the results since i had not heard from anyone. Sounded like a fax issue but nurses very very apologetic.
10
Doctor
Frank Chang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unsuccessful
8
7
Age 32
3 IUI
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 3 Docs
Neutral
Neutral
Unsuccessful
She [Dr. Shruti Malik] has a nice "bedside manner" even though she never actually participated in any of my procedures.... We did 3 cycles of IUI. First I was on Clomid, the emotional side effects were terrible for me and I was quite angry about how I felt while on the medication because it basically put me into a panic attack state for a couple of days. With this feedback the next two cycles used Femara instead. We did 3 cycles of IUI and none of them worked.
This clinic [Shady Grove-Fair Oaks] is conveniently located near Route 50 and Route 66. It's right next to a Mall, so if you feel upset after your visit there are many outlets for your feelings there. The office is pretty boring, it's not particularly nice waiting there but nothing terrible either... Alison [a nurse] was responsive, polite, and professional.
How was your experience with Shruti Malik at Shady Grove Fertility?
Dr. Malik went through the same initial presentation as another Shady Grove doctor, complete with hand drawing of uterus and fallopian tubes. She has a nice "bedside manner" even though she never actually participated in any of my procedures.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Speak up if you think something is not going well.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
I felt that Dr. Shruti really did understand how difficult this process was for me and she called me directly after at least one failed IUI and talked about my concerns.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
We did 3 cycles of IUI. First I was on Clomid, the emotional side effects were terrible for me and I was quite angry about how I felt while on the medication because it basically put me into a panic attack state for a couple of days. With this feedback the next two cycles used Femara instead. We did 3 cycles of IUI and none of them worked.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alison)
Alison was responsive, polite, and professional.
Describe your experience with Shady Grove Fertility.
This clinic is conveniently located near Route 50 and Route 66. It's right next to a Mall, so if you feel upset after your visit there are many outlets for your feelings there. The office is pretty boring, it's not particularly nice waiting there but nothing terrible either.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
I had insurance that covered up to 6 rounds of IUI when I saw Dr. Malik.
8
Doctor
Shruti Malik
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Fair Oaks
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unsuccessful
5
8
Age 24
2 IUI
Male Factor
European
Income $50K - $99K
Accountant
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
once the appointment is over, it is hard to get ahold of him [Dr. Saffan] again... When it was time for the procedure we found my husbands numbers were extremely low so the procedure was unsuccessful. Second cycle the same exact thing happens with low low numbers and he suggested we move to Ivf...Only had contact with him twice in the span of 5 months...He was straight to the point and did not sugar coat anything. He was invested when we saw him in his office but only ever heard from the nurses once we stepped out of his office. We never saw him in the office unless we requested an appointment with him.
Toni [nurse at Shady Grove Fertility] was very responsive and caring. She was easily reachable via email...I spent about 2500 for 2 IUI cycles including medication...This clinic is clean and very fast. The office is open early and can get you in and out very fast. Wait times are short and everyone you see is smiling. They have plenty of rooms for personal conversations...once the appointment is over, it is hard to get ahold of him [Dr. Saffan] again
How was your experience with David Saffan at Shady Grove Fertility?
He was straight to the point and did not sugar coat anything. He was invested when we saw him in his office but only ever heard from the nurses once we stepped out of his office. We never saw him in the office unless we requested an appointment with him.
What's one piece of advice would you give a prospective patient of David Saffan at Shady Grove Fertility?
Get all your questions together prior to the appointment because once the appointment is over, it is hard to get ahold of him again.
During treatment, were you treated like a number or a human with David Saffan at Shady Grove Fertility?
Only had contact with him twice in the span of 5 months
Describe the protocols David Saffan used in your cycles at Shady Grove Fertility and their degree of success.
He suggested us to go straight to IUI which was fun with me, that’s what I wanted. When it was time for the procedure we found my husbands numbers were extremely low so the procedure was unsuccessful. Second cycle the same exact thing happens with low low numbers and he suggested we move to Ivf
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni )
Toni was very responsive and caring. She was easily reachable via email.
Describe your experience with Shady Grove Fertility.
This clinic is clean and very fast. The office is open early and can get you in and out very fast. Wait times are short and everyone you see is smiling. They have plenty of rooms for personal conversations and they have pads and wipes to clean up after your appointment
Describe the costs associated with your care under David Saffan at Shady Grove Fertility.
I spent about 2500 for 2 IUI cycles including medication
5
Doctor
David Saffan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
7
7
Age 45
5 IUI
2 IVF
3 Egg Freezing
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Ashkenazi Jewish
Latinx
Income $100K - $199K
3rd of 3 Docs
Neutral
Neutral
Successful
The one and only time I saw him [Dr. Eric Widra] , he was quite clear about expectations and probabilities for a patient who was 44 years old. He was open, a good listener, the only thing I didnt like is that he insisted in some test, that I have already done within the past year, as if they were trying to bill more for their clinic...He was very open about probabilities of pregnancy at 44 years old, and he explained that given good hormonal results that we could try a few times with PGD to see if there are any viable embryos. I found him quite honest.
The clinic [Shady Grove] is too big, i have 6 ultrasounds with 5 different technicians, the retrival is in a place different from the office and nobody you know is there. Its a well functioning machine, but a little bit impersonal...The one and only time I saw him [Dr. Eric Widra] , he was quite clear about expectations and probabilities for a patient who was 44 years old. He was open, a good listener, the only thing I didnt like is that he insisted in some test, that I have already done within the past year, as if they were trying to bill more for their clinic...He was very open about probabilities of pregnancy at 44 years old, and he explained that given good hormonal results that we could try a few times with PGD to see if there are any viable embryos. I found him quite honest.
How was your experience with Eric Widra at Shady Grove Fertility?
He was very open about probabilities of pregnancy at 44 years old, and he explained that given good hormonal results that we could try a few times with PGD to see if there are any viable embryos. I found him quite honest.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
the one and only time I saw him, he was quite clear about expectations and probabilities for a patient who was 44 years old. He was open, a good listener, the only thing I didnt like is that he insisted in some test, that I have already done within the past year, as if they were trying to bill more for their clinic.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
ANTAGONIST
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Carrie)
She was accessible by email and phone (through an answering machine), she was always positive and nice
Describe your experience with Shady Grove Fertility.
The clinic is too big, i have 6 ultrasounds with 5 different technicians, the retrival is in a place different from the office and nobody you know is there. Its a well functioning machine, but a little bit impersonal
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
18K covered by health insurance
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
7
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unknown Success
8
8
Age 37
2 IUI
Donor Sperm
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Jason Bromer] was very friendly and professional and interested in knowing what my goals were and discussing options with me on how to achieve my goals. It was nice to know that I would only have one dr rather than a series of drs manage my care...The staff [at Shady Grove] were warm and friendly and really encouraged communicating with them about any questions or concerns I might have...IUI was around 1800$, labs and medication were additional and my insurance covered some of that
He [Dr. Jason Bromer] was very friendly and professional and interested in knowing what my goals were and discussing options with me on how to achieve my goals. It was nice to know that I would only have one dr rather than a series of drs manage my care...The staff [at Shady Grove] were warm and friendly and really encouraged communicating with them about any questions or concerns I might have...IUI was around 1800$, labs and medication were additional and my insurance covered some of that
How was your experience with Jason Bromer at Shady Grove Fertility?
He was very friendly and professional and interested in knowing what my goals were and discussing options with me on how to achieve my goals. It was nice to know that I would only have one dr rather than a series of drs manage my care.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Men can be great fertility doctors
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
The staff were warm and friendly and really encouraged communicating with them about any questions or concerns I might have
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
We discussed what protocols I used at my last fertility clinic and what options he thought were open for me in my current situation.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jessica)
Jessica and the other staff members were efficient and knowledable about all the different scenarios that could occur
Describe your experience with Shady Grove Fertility.
It is very conviniently located and the monitoring hours are more work friendly than my previous clinic.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
IUI was around 1800$, labs and medication were additional and my insurance covered some of that
8
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2017, Successful
7
7
Age 44 - 48
9 IUI
3 IVF
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Neutral
Neutral
Successful
She [Dr. Nair] is sweet and honest. She was pregnant/on leave when I had issues with fibroids and so it was very hard... Anyway once dr Nair was back from leave - she handled it well with me and we went on to have a good relationship...When I dealt with her , [I was treated like] a human....Make sure all your tests are up to date. Advocate for yourself, same as with any doctor....You really have to keep track of your own care, or no one else will.....
[Shady Grove - DC K St] Strength- the LAB weakness- it can feel like a factory at times or a Big Business. You really have to keep track of your own care, or no one else will....[nurses] kept switching - but timely results...I had to deal with other docs and they did not seem to be on th same page. I had just spent thousands on IVF and THEN they discovered a Fibroid and said "nothing would implant with that in there." After 3 failed cycles.....apparently no one realized my uterine tests were not up to date.
How was your experience with Anitha Nair at Shady Grove Fertility?
She is sweet and honest. She was pregnant/on leave when I had issues with fibroids and so it was very hard: I had to deal with other docs and they did not seem to be on th same page. I had just spent thousands on IVF and THEN they discovered a Fibroid and said "nothing would implant with that in there." After 3 failed cycles.....apparently no one realized my uterine tests were not up to date. Anyway once dr Nair was back from leave - she handled it well with me and we went on to have a good relationship.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility?
Make sure all your tests are up to date. Advocate for yourself, same as with any doctor.
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility?
When I dealt with her , a human. The clinic, a number
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility and their degree of success.
Hi dose protocol
Describe your experience with your nurse at Shady Grove Fertility.
They kept switching - but timely results .
Describe your experience with Shady Grove Fertility.
Strength- the LAB weakness- it can feel like a factory at times or a Big Business. You really have to keep track of your own care, or no one else will.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility.
More than 60k
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Excellent advice
What specific things went wrong at Shady Grove Fertility?
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
See previous statement
7
Doctor
Anitha Nair
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources