Shady Grove Fertility

65 doctors work here

Rated 8.7
Strongly recommend: 69%Neutral: 20%Don't recommend: 11%8.7
69% strongly recommend
500 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
65 doctors work here
8.2
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
22 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Brianna Schumacher
Shady Grove Fertility
88% strongly recommend
6 Reviews
Rated 9.8
Strongly recommend: 88%Neutral: 12%9.8
Jeanne O'Brien
Shady Grove Fertility
88% strongly recommend
21 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 8%Don't recommend: 4%9.6
Celso Silva
Shady Grove Fertility
87% strongly recommend
20 Reviews
Rated 9.5
Strongly recommend: 87%Neutral: 11%Don't recommend: 3%9.5
Joseph Doyle
Shady Grove Fertility
78% strongly recommend
21 Reviews
Rated 9.4
Strongly recommend: 78%Neutral: 22%9.4
Tarita Pakrashi
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 9.4
Strongly recommend: 80%Neutral: 20%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Gilbert Mottla
Shady Grove Fertility
76% strongly recommend
18 Reviews
Rated 9.3
Strongly recommend: 76%Neutral: 24%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Eric Levens
Shady Grove Fertility
79% strongly recommend
40 Reviews
Rated 9.3
Strongly recommend: 79%Neutral: 14%Don't recommend: 6%9.3
Nicole Banks
Shady Grove Fertility
63% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 63%Neutral: 37%9.3
Shayne Plosker
Shady Grove Fertility
84% strongly recommend
17 Reviews
Rated 9.2
Strongly recommend: 84%Neutral: 8%Don't recommend: 8%9.2
Sunita Kulshrestha (retired)
Shady Grove Fertility
89% strongly recommend
5 Reviews
Rated 9.2
Strongly recommend: 89%Neutral: 11%9.2
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Patricia McShane
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Ricardo Yazigi (retired)
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Erika Johnston-MacAnanny
Shady Grove Fertility
80% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 80%Neutral: 13%Don't recommend: 7%8.9
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Jason Bromer
Shady Grove Fertility
71% strongly recommend
50 Reviews
Rated 8.7
Strongly recommend: 71%Neutral: 22%Don't recommend: 7%8.7
Melissa Esposito
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 8.7
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Shruti Malik
Shady Grove Fertility
59% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 59%Neutral: 29%Don't recommend: 12%8.4
Andrea Reh
Shady Grove Fertility
60% strongly recommend
16 Reviews
Rated 8.4
Strongly recommend: 60%Neutral: 26%Don't recommend: 14%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Rebecca Chason
Shady Grove Fertility
75% strongly recommend
4 Reviews
Rated 8.1
Strongly recommend: 75%Neutral: 13%Don't recommend: 13%8.1
Tomer Singer
Shady Grove Fertility
63% strongly recommend
12 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 15%Don't recommend: 23%8.1
Caleb Kallen
Shady Grove Fertility of Philadelphia
70% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 70%Neutral: 2%Don't recommend: 29%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Anitha Nair
Shady Grove Fertility
74% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 74%Neutral: 7%Don't recommend: 19%8
Naveed Khan
Shady Grove Fertility
53% strongly recommend
9 Reviews
Rated 7.9
Strongly recommend: 53%Neutral: 35%Don't recommend: 12%7.9
Eric Widra
Shady Grove Fertility
48% strongly recommend
27 Reviews
Rated 7.7
Strongly recommend: 48%Neutral: 26%Don't recommend: 26%7.7
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
11 Reviews
Rated 7.5
Strongly recommend: 19%Neutral: 36%Don't recommend: 45%7.5
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
39% strongly recommend
14 Reviews
Rated 7
Strongly recommend: 39%Neutral: 23%Don't recommend: 38%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Arthur Sagoskin
Shady Grove Fertility
15% strongly recommend
10 Reviews
Rated 6.8
Strongly recommend: 15%Neutral: 63%Don't recommend: 22%6.8
Michael Edelstein
Shady Grove Fertility
44% strongly recommend
12 Reviews
Rated 6.8
Strongly recommend: 44%Neutral: 13%Don't recommend: 43%6.8
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Paul Shin
Shady Grove Fertility
50% strongly recommend
2 Reviews
Rated 5
Strongly recommend: 50%Don't recommend: 50%5
Eugene Katz (retired)
Shady Grove Fertility
20% strongly recommend
10 Reviews
Rated 4.8
Strongly recommend: 20%Neutral: 30%Don't recommend: 50%4.8
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Rachel Sprague
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jessica Kanter
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 61 more

This clinic has 37 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
929.419.5123
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2590 Healing Way
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Wexford
6400 Brooktree Ct
Wexford, PA 15090
412.785.1057
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 35 more

325 patient reviews filtered by:

Clear Filters
2018 - 2019, Successful
10
10
Age 32 - 33
1 IVF
1 Egg Freezing
Tubal Blockage
Other
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
As scary as the experience is I always felt calmed by the experience and confidence and the knowledge of Dr. Kahn and his staff. Every question was answered. He spent time with us and even after explaining thing to us he would make sure no other questions came to mind. He would wait around to make sure. We always knew the steps that were happening and what to expect next...We had to do a frozen transfer as I got to “ripe” to do a live transfer. This was not originally part of our plan but it was explained beforehand and we knew the possibility so we were not thrown off when we realized we would have to go that route.
They [the nurses art Shady Grove Fertility] were so loving and caring and they knew how to carry conversations that didn’t put you on edge or put too much pressure on the situation. They were inspirational...I loved this group and all of my options. I loved the communication and the caring environment. I almost didn’t want to stop seeing them they were like family for a while going through it with us. Cheering us on and making it such a smooth process and we left every worry to them.
How was your experience with Naveed Khan at Shady Grove Fertility?
As scary as the experience is I always felt calmed by the experience and confidence and the knowledge of Dr. Kahn and his staff. Every question was answered. He spent time with us and even after explaining thing to us he would make sure no other questions came to mind. He would wait around to make sure. We always knew the steps that were happening and what to expect next.
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
Always ask questions and write them down for each appointment. And follow all the directions to a few they know what they are doing and trust the process.
During treatment, were you treated like a number or a human with Naveed Khan at Shady Grove Fertility?
I felt like family. He took time. Answered all questions and he never rushed us and always made sure we knew what was happening.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
We had to do a frozen transfer as I got to “ripe” to do a live transfer. This was not originally part of our plan but it was explained beforehand and we knew the possibility so we were not thrown off when we realized we would have to go that route.
Describe your experience with your nurse at Shady Grove Fertility.
They were so loving and caring and they knew how to carry conversations that didn’t put you on edge or put too much pressure on the situation. They were inspirational
Describe your experience with Shady Grove Fertility.
I loved this group and all of my options. I loved the communication and the caring environment. I almost didn’t want to stop seeing them they were like family for a while going through it with us. Cheering us on and making it such a smooth process and we left every worry to them.
Describe the costs associated with your care under Naveed Khan at Shady Grove Fertility.
15,000
Describe Naveed Khan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
That was our choice we did not want to try 2.
10
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 32 - 33
1 IUI
1 IVF
Anovulation
Diminished Ovarian Reserve
Endometriosis
Male Factor
Tubal Blockage
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Levens was up front about possible difficulties with getting enough eggs based off previous tests however never in a cold manner. ... He has always set realistic expectations with us and explained in detail his reasoning behind best treatment options. ... I never felt down to or made to feel dumb in his explanations. He talked my husband through a lot of the technical stuff (I’m in healthcare so have a small based of knowledge) without my husband feeling overwhelmed.
The Fairfax/Annandale clinic has good hours for working people. I’ve never had much of a wait with the monitoring appointments not had an issue getting a time. The office is always clean and organized ... Everyone has been great. Grace has always answered any and all questions I’ve had in a timely manner. I’ve never had an issue getting in contact with her (or any nurse covering her patients) ... Thus far approximately $3000 for timed intercourse, IUI and IVF medications ...
How was your experience with Eric Levens at Shady Grove Fertility?
Dr. Levens was up front about possible difficulties with getting enough eggs based off previous tests however never in a cold manner. I never felt down to or made to feel dumb in his explanations. He talked my husband through a lot of the technical stuff (I’m in healthcare so have a small based of knowledge) without my husband feeling overwhelmed.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Don’t put off getting an appointment with him!
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr. Levens has been nothing but great. He has always set realistic expectations with us and explained in detail his reasoning behind best treatment options.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Grace)
Everyone has been great. Grace has always answered any and all questions I’ve had in a timely manner. I’ve never had an issue getting in contact with her (or any nurse covering her patients)
Describe your experience with Shady Grove Fertility.
The Fairfax/Annandale clinic has good hours for working people. I’ve never had much of a wait with the monitoring appointments not had an issue getting a time. The office is always clean and organized
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
Thus far approximately $3000 for timed intercourse, IUI and IVF medications
10
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
10
10
Age 35 - 36
1 Fertility Medications
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
Immunological
Recurrent Pregnancy Loss
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Tarita Pakrashi] never treated me like a number. She was also very caring and encouraging. Despite having such a low AMH and male factor infertility she still encouraged us to be able to get pregnant without donor eggs or sperm which is very important to us...She allowed us to try IUI first which was unsuccessful. She also listened to our concerns and kept us informed every step of the way...
Very compassionate and caring team [at Shady Grove Fertility] willing to work with you and help you. Won't turn you away or tell you that it's impossible to have a biological child. Fully explained all options and answers as questions...IUI was about 250 ultrasound about 125 sperm analysis was about 100 IVF 11k IVF meds 3 to 7K TESE 2600...I always received answers to mutt questions and return calls. All my concerns were addressed...
How was your experience with Tarita Pakrashi at Shady Grove Fertility?
Dr. Pakrashi was also very caring and compassionate. She didn't jump right into IVF or donor eggs or donor sperm. She allowed us to try IUI first which was unsuccessful. She also listened to our concerns and kept us informed every step of the way.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Shady Grove Fertility?
Make sure to advocate for yourself. If something doesn't seem right speak up.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Shady Grove Fertility?
Dr. P never treated me like a number. She was also very caring and encouraging. Despite having such a low AMH and male factor infertility she still encouraged us to be able to get pregnant without donor eggs or sperm which is very important to us.
Describe the protocols Tarita Pakrashi used in your cycles at Shady Grove Fertility and their degree of success.
I was put on letrozole 7.5mg from day day 3 to day 7 as I have DOR. I then had a ultrasound on day 11 where I had 3 follicles and was told to trigger that night. IUI was scheduled for day 13.
Describe your experience with your nurse at Shady Grove Fertility.
I always received answers to mutt questions and return calls. All my concerns were addressed
Describe your experience with Shady Grove Fertility.
Very compassionate and caring team willing to work with you and help you. Won't turn you away or tell you that it's impossible to have a biological child. Fully explained all options and answers as questions.
Describe the costs associated with your care under Tarita Pakrashi at Shady Grove Fertility.
IUI was about 250 ultrasound about 125 sperm analysis was about 100 IVF 11k IVF meds 3 to 7K TESE 2600
Describe Tarita Pakrashi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
She leaves there decision up to the patient which I love
10
Doctor
Tarita Pakrashi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
9
9
Age 32
Diminished Ovarian Reserve
Unexplained
Other
Latinx
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Experience as a patient was pleasant. ... The doctor [Dr. Swelstad] presented my wife and I with pheesible options. Spoke to us both as humans. Straight forward, informative and never dismissive. ... Talked before and after consult and diagnostic. He allowed for us to steer and direct our plan. Was informative. Remembered information of my wife's history of treatment. Was understanding of different options we would want to try. ...
Everyone [at Shady Grove Fertility] was friendly. ... The billing was a bit confusing. Me and my wife got different copays ... Walled me through the process. Easy to tall to. Never felt overwhelmed or nervous. Nurse's never gave the vibe that they were not happy to be there. ... Follow up was a bit vague. I.e. w How far out do we make an appointment. Strength, everyone was pleasant and nice to work with. Medically informative. The nurses were friendly and helpful. The environment was clean and warm.
How was your experience with Brad Swelstad at Shady Grove Fertility?
Experience as a patient was pleasant. Talked before and after consult and diagnostic. He allowed for us to steer and direct our plan. Was informative. Remembered information of my wife's history of treatment. Was understanding of different options we would want to try.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Shady Grove Fertility?
Go for it.
During treatment, were you treated like a number or a human with Brad Swelstad at Shady Grove Fertility?
I felt like a human. The doctor presented my wife and I with pheesible options. Spoke to us both as humans. Straight forward, informative and never dismissive.
Describe the protocols Brad Swelstad used in your cycles at Shady Grove Fertility and their degree of success.
Egg count.
Describe your experience with the nursing staff at Shady Grove Fertility.
Everyone was friendly. Walled me through the process. Easy to tall to. Never felt overwhelmed or nervous. Nurse's never gave the vibe that they were not happy to be there.
Describe your experience with Shady Grove Fertility.
Follow up was a bit vague. I.e. w How far out do we make an appointment. Strength, everyone was pleasant and nice to work with. Medically informative. Doctor spoke to is about options, he showed us and spoke in numbers. The nurses were friendly and helpful. The environment was clean and warm. The billing was a bit confusing. Me and my wife got different copays.
Describe the costs associated with your care under Brad Swelstad at Shady Grove Fertility.
Copays only
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/a
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
Nothing major, just different billing.
9
Doctor
Brad Swelstad
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Woodbridge
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Consult
10
10
Age 38
Latinx
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Brianna [Schumacher] made me feel comfortable and I know for sure she will do the same to you. She is also a great listener and will give you great answers to all your questions...She gave us hope and explained procedures and possibilities and outcome in diagrams and self explained. Dr Brianna is a pleasent intellegent caring doctor.
[The nurse at Shady Grove Fertility was] a great listener...Great place, safe clean environment. As I walked it I felt good it look so nice and peaceful. The staff was respectful friendly and I felt as if everyone understood what I was going threw. I felt on my heart there compassion and trust. I never felt so comfortable and hopeful in another past clinic.
How was your experience with Brianna Schumacher at Shady Grove Fertility?
Dr Brianna made us feel comfortable and gave us an answer to all of questions. She gave us hope and explained procedures and possibilities and outcome in diagrams and self explained. Dr Brianna is a pleasent intellegent caring doctor.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility?
Dr Brianna made me feel comfortable and I know for sure she will do the same to you. She is also a great listener and will give you great answers to all your questions.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility?
Dr Brianna was very good listener and self explained she gave me the hope I needed and the answers to all my questions. I knew God had put her in our direction for a reason. I hope to see her agin soon!
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility and their degree of success.
Overian Assessment Report, Baseline ultrasound, Saline Sonogram
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Bonnie )
Very Compasion and a great listener.
Describe your experience with Shady Grove Fertility.
Great place, safe clean environment. As I walked it I felt good it look so nice and peaceful. The staff was respectful friendly and I felt as if everyone understood what I was going threw. I felt on my heart there compassion and trust. I never felt so comfortable and hopeful in another past clinic.
10
Doctor
Brianna Schumacher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 32
3 IUI
3 IVF
Poor Egg Quality
Unexplained
Other
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Gilbert Mottla] is kind, compassionate, and honest. He showed compassion for our journey and where we are while being honest about our treatment and next steps. He has give us realistic expectations but also hope. He has been amazing to work with.... He has gone above and beyond to be present, inform us, and share care at times of need. He has been truly wonderful to work with.
Everyone that works there [at Shady Grove Fertility- Annapolis] is kind and compassionate. They make it a comfortable place to go and feel safe. I wish time was honored better. When you are already overwhelmed with the appointment it is hard to wait for quite some time before being seen. But they do their best I believe to get us back as soon as possible.... She has been absolutely wonderful. She has been very compassionate to us and our situation. In addition, she is knowledgeable and available as I've needed her. It is evident that she really cares about her patients.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
As mentioned before he is kind, compassionate, and honest. He helped us to better grasp what is going on and gave us realistic expectations. He showed compassion for the struggles we have faced in this journey but provided hope with our next steps. He has gone above and beyond to be present, inform us, and share care at times of need. He has been truly wonderful to work with.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
He is kind, compassionate, and honest. He showed compassion for our journey and where we are while being honest about our treatment and next steps. He has give us realistic expectations but also hope. He has been amazing to work with.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Beth)
She has been absolutely wonderful. She has been very compassionate to us and our situation. In addition, she is knowledgeable and available as I've needed her. It is evident that she really cares about her patients.
Describe your experience with Shady Grove Fertility.
Everyone that works there is kind and compassionate. They make it a comfortable place to go and feel safe. I wish time was honored better. When you are already overwhelmed with the appointment it is hard to wait for quite some time before being seen. But they do their best I believe to get us back as soon as possible.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 31 - 32
1 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She’s [Dr. Jeanne O'Brien] an excellent problem solver, and is at the forefront of her field. As a researcher, I need to trust that my doctor is looking at the problem from every angle. Dr. O’Brien does that, and does it with compassion and consideration for finances and the emotional burden of infertility...Every time I meet with her, she remembers who I am, my profession, and my fertility goals. She always answers my questions thoughtfully and thoroughly.
[The Shady Grove Fertility clinic is] very efficient and coordinated. There’s a wide range of availability for monitoring visits, so it’s easy to go before work. The clinic is clean, professional, with cutting edge technology, but its very expensive as an out of pocket patient. Make sure you have good insurance coverage or have saved money, because treatment fees are due up front...$1800 for IUI out of pocket
How was your experience with Jeanne O'Brien at Shady Grove Fertility?
She’s an excellent problem solver, and is at the forefront of her field. As a researcher, I need to trust that my doctor is looking at the problem from every angle. Dr. O’Brien does that, and does it with compassion and consideration for finances and the emotional burden of infertility.
What's one piece of advice would you give a prospective patient of Jeanne O'Brien at Shady Grove Fertility?
Ask questions! She’s happy to answer and explain.
During treatment, were you treated like a number or a human with Jeanne O'Brien at Shady Grove Fertility?
Every time I meet with her, she remembers who I am, my profession, and my fertility goals. She always answers my questions thoughtfully and thoroughly.
Describe your experience with Shady Grove Fertility.
They’re very efficient and coordinated. There’s a wide range of availability for monitoring visits, so it’s easy to go before work. The clinic is clean, professional, with cutting edge technology, but its very expensive as an out of pocket patient. Make sure you have good insurance coverage or have saved money, because treatment fees are due up front.
Describe the costs associated with your care under Jeanne O'Brien at Shady Grove Fertility.
$1800 for IUI out of pocket
10
Doctor
Jeanne O'Brien
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unknown Success
10
10
Age 33
Male Factor
Other
Ashkenazi Jewish
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Joseph Doyle] Took the time to explain everything Showed empathy...Listened to me without interrupting...Very understanding and personable...Made sure I felt comfortable with the course of treatment...Told me what the next steps were and what to expect...Felt like a human being and not just a number
[The staff at Shady Grove Fertility] are sure flexible with appointments and have weekends and early morning appointments which is awesome if you work full time. Just about all of the phone staff are nice...We were sent someone else’s lab work once. Labs were done outside of the clinic but shady grove sent the results
How was your experience with Joseph Doyle at Shady Grove Fertility?
Very understanding and personable Made sure I felt comfortable with the course of treatment Told me what the next steps were and what to expect Felt like a human being and not just a number He has been wonderful so far!!!
What's one piece of advice would you give a prospective patient of Joseph Doyle at Shady Grove Fertility?
Take notes and don’t be scared to ask as many questions as you need to ask
During treatment, were you treated like a number or a human with Joseph Doyle at Shady Grove Fertility?
Took the time to explain everything Showed empathy Listened to me without interrupting
Describe the protocols Joseph Doyle used in your cycles at Shady Grove Fertility and their degree of success.
Soon to be starting IVF
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Effie)
Similar to Dr Doyle Very patient and kind
Describe your experience with Shady Grove Fertility.
They are sure flexible with appointments and have weekends and early morning appointments which is awesome if you work full time. Just about all of the phone staff are nice but there was one that was rude to my husband which made us feel really uncomfortable
Describe the costs associated with your care under Joseph Doyle at Shady Grove Fertility.
Still figuring out costs but all testing was out of pocket.
Describe Joseph Doyle's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Not yet we haven’t started
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility.
We were sent someone else’s lab work once. Labs were done outside of the clinic but shady grove sent the results. It wasn’t that big of a deal but was alarming.
10
Doctor
Joseph Doyle
Humanity
Communication
Compassion
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 33
3 IUI
1 IVF
Unexplained
European
Ashkenazi Jewish
Entrepreneur
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My doctor [Dr. Joseph Doyle] created a personal relationship and was always on top of my treatment options. I felt that I could trust him and count on him to help when setbacks occurred. He was always positive and ready to give me the best chance possible! ... Always kind, patient, attentive, responsive. ...
Everything is clean [at Shady Grove Fertility], all staff are kind, you are always treated as a person and they take their time. Even when it’s busy you don’t feel rushed. I always felt respected and they were so accommodating with appointment types. Everything is located in one building so it is also convenient. Anything that makes this process easier is a big plus!
How was your experience with Joseph Doyle at Shady Grove Fertility?
My doctor created a personal relationship and was always on top of my treatment options. I felt that I could trust him and count on him to help when setbacks occurred. He was always positive and ready to give me the best chance possible!
What's one piece of advice would you give a prospective patient of Joseph Doyle at Shady Grove Fertility?
You can trust him, he will “hold your hand” and be supportive the whole way through. You are a person not a number
During treatment, were you treated like a number or a human with Joseph Doyle at Shady Grove Fertility?
Always kind, patient, attentive, responsive. All the staff made me feel safe and confident
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alexa)
Alexa was always responsive, compassionate and kind. She always offered help and there for me even through the difficult times
Describe your experience with Shady Grove Fertility.
Everything is clean, all staff are kind, you are always treated as a person and they take their time. Even when it’s busy you don’t feel rushed. I always felt respected and they were so accommodating with appointment types. Everything is located in one building so it is also convenient. Anything that makes this process easier is a big plus!
10
Doctor
Joseph Doyle
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
10
10
Age 29
Donor Sperm
European
Income $100K - $199K
Teacher
1st of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
We met Dr. Devine in 2019 for a LGBTQ Fertility overview/consultation. She was incredibly warm, inclusive, and informative. She put us at ease to begin our fertility journey at SGF... began the consultation with a warm welcome and was very thorough in her explanation of IUI processes for queer couples - unlike anything we’ve seen before. She helped us weigh our options and provide options for us that cater to our needs as clients... we did not receive treatment strategies but she did offer a variety of options for us in our fertility journey.
We loved the inclusivity of SGF. They offer a LGBTQ-friendly session for folks considering treatment and did a great job of making us feel included in their mission. We recommend SGF for all folks that can’t find a safe space elsewhere for their LGBTQ fertility journey...We met Dr. Devine in 2019 for a LGBTQ Fertility overview/consultation. She was incredibly warm, inclusive, and informative. She put us at ease to begin our fertility journey at SGF... began the consultation with a warm welcome and was very thorough in her explanation of IUI processes for queer couples - unlike anything we’ve seen before. She helped us weigh our options and provide options for us that cater to our needs as clients... we did not receive treatment strategies but she did offer a variety of options for us in our fertility journey.
How was your experience with Kate Devine at Shady Grove Fertility?
Dr. Devine began the consultation with a warm welcome and was very thorough in her explanation of IUI processes for queer couples - unlike anything we’ve seen before. She helped us weigh our options and provide options for us that cater to our needs as clients.
What's one piece of advice would you give a prospective patient of Kate Devine at Shady Grove Fertility?
Be open and honest with her. She will hear your concerns and address them with a realistic plan.
During treatment, were you treated like a number or a human with Kate Devine at Shady Grove Fertility?
We met Dr. Devine in 2019 for a LGBTQ Fertility overview/consultation. She was incredibly warm, inclusive, and informative. She put us at ease to begin our fertility journey at SGF.
Describe the protocols Kate Devine used in your cycles at Shady Grove Fertility and their degree of success.
Since we only had our consultation/LGBTQ session with her, we did not receive treatment strategies but she did offer a variety of options for us in our fertility journey.
Describe your experience with the nursing staff at Shady Grove Fertility.
N/A
Describe your experience with Shady Grove Fertility.
We loved the inclusivity of SGF. They offer a LGBTQ-friendly session for folks considering treatment and did a great job of making us feel included in their mission. We recommend SGF for all folks that can’t find a safe space elsewhere for their LGBTQ fertility journey.
Describe Kate Devine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
10
Doctor
Kate Devine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
10
10
Age 26
Donor Sperm
Diminished Ovarian Reserve
Latinx
Income $50K - $99K
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Swelstad] looked at all my medical history and gave us options for us. Realistic ones. He went into detail on how our numbers would effect us. ... He was very detailed on what our options were and how we would go about it. He was candid and did not hold back with any information. He was very calm and assuring that we had plenty of options. He also gave us grant and programs that could help with costs.
Strength [of Shady Grove Fertility] it keeps that the patient first. The clinical staff are sweet and attentive. The downside is that the receptionist staff isn't that great. It's hard to get an appointment if you call. When you are there they are sweet though. ... The whole staff if very informative and caring. ... A lot of co pays. But all very normal costs.
How was your experience with Brad Swelstad at Shady Grove Fertility?
He was very detailed on what our options were and how we would go about it. He was candid and did not hold back with any information. He was very calm and assuring that we had plenty of options. He also gave us grant and programs that could help with costs.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Shady Grove Fertility?
I think you have to very open minded to what your possibilities are. Do not let your expectations get into the way. He is very realistic and candid. Give you information to make sure you know all the outcomes.
During treatment, were you treated like a number or a human with Brad Swelstad at Shady Grove Fertility?
He looked at all my medical history and gave us options for us. Realistic ones. He went into detail on how our numbers would effect us.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Urben)
The whole staff if very informative and caring.
Describe your experience with Shady Grove Fertility.
Strength it keeps that the patient first. The clinical staff are sweet and attentive. The downside is that the receptionist staff isn't that great. It's hard to get an appointment if you call. When you are there they are sweet though.
Describe the costs associated with your care under Brad Swelstad at Shady Grove Fertility.
A lot of co pays. But all very normal costs.
10
Doctor
Brad Swelstad
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Woodbridge
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, 13 Eggs Frozen
9
9
Age 37
2 Egg Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Johnston-MacAnanny] was straight forward and honest, but spot on. Visits were timely. My only reservation was that it was an on call physician who performed my procedure each time. That surprised me at first, but every physician was excellent...We used the highest dose for my stimulation in the setting of my diminished ovarian reserve. My treatments were stacked and my second retrieval was much more successful.
The [SGF] finance department changed their specials after I started my treatment and it was a bit of a hassle to have them honor the original contract but eventually they agreed. The actual clinic was lovely. They moved to a new beautiful building for my second round which was much nicer...Approximately $7000 for the treatment and $5000 for medications.
How was your experience with Erika Johnston-MacAnanny at Shady Grove Fertility?
She was straight forward and honest, but spot on. Visits were timely. My only reservation was that it was an on call physician who performed my procedure each time. That surprised me at first, but every physician was excellent.
What's one piece of advice would you give a prospective patient of Erika Johnston-MacAnanny at Shady Grove Fertility?
She is smart and competent.
Describe the protocols Erika Johnston-MacAnanny used in your cycles at Shady Grove Fertility and their degree of success.
We used the highest dose for my stimulation in the setting of my diminished ovarian reserve. My treatments were stacked and my second retrieval was much more successful.
Describe your experience with your nurse at Shady Grove Fertility.
They were always very responsive to emails and calls.
Describe your experience with Shady Grove Fertility.
The finance department changed their specials after I started my treatment and it was a bit of a hassle to have them honor the original contract but eventually they agreed. The actual clinic was lovely. They moved to a new beautiful building for my second round which was much nicer.
Describe the costs associated with your care under Erika Johnston-MacAnanny at Shady Grove Fertility.
Approximately $7000 for the treatment and $5000 for medications.
What specific things went wrong at Shady Grove Fertility?
  • Lost paperwork
Describe the specific things that went wrong at Shady Grove Fertility.
On the day of my retrieval the computer system went out, so the on call physician had trouble accessing my ultrasound reports but I had copies.
9
Doctor
Erika Johnston-MacAnanny
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Richmond
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Consult
9
9
Age 31 - 32
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Joseph Osheroff] was very honest and explained a lot about my diagnosis and about our treatment options. Very compassionate. He was very informative. Explained so my husband and I both could understand...He answered all my questions and made me feel at ease with a very difficult situation.
[nurse at Shady Grove Fertility] was very organized and sympathetic to our situation...Treatment costs were not covered by insurance. Only testing...They are very upfront about their practices and very informative of the process. The clinic is very clean and organized.
How was your experience with Joseph Osheroff at Shady Grove Fertility?
He was very honest and explained a lot about my diagnosis and about our treatment options. Very compassionate. He was very informative. Explained so my husband and I both could understand. Neither of us have children so it's a new experience for both of us.
What's one piece of advice would you give a prospective patient of Joseph Osheroff at Shady Grove Fertility?
Check to see if treatment is covered by insurance.
During treatment, were you treated like a number or a human with Joseph Osheroff at Shady Grove Fertility?
He answered all my questions and made me feel at ease with a very difficult situation.
Describe the protocols Joseph Osheroff used in your cycles at Shady Grove Fertility and their degree of success.
We were both only tested. No treatments done.
Describe your experience with your nurse at Shady Grove Fertility.
She was very organized and sympathetic to our situation.
Describe your experience with Shady Grove Fertility.
Cost of treatments are expensive so check to see what's covered by your insurance. They are very upfront about their practices and very informative of the process. The clinic is very clean and organized.
Describe the costs associated with your care under Joseph Osheroff at Shady Grove Fertility.
Treatment costs were not covered by insurance. Only testing.
9
Doctor
Joseph Osheroff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 34 - 35
2 IVF
South Asian
Income $100K - $199K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
We felt good in the hands of [Dr. Stephanie Beall] helping us...Communicative and very responsive in terms of risk. She changed her protocol in the second IVF cycle and it got successful, so we need to be patience. She is very empathetic listening to you and design the treatment protocol based on the individual rather than just getting generics...
A lot of cases [at Shady Grove Fertility]...set protocol and very very high standards. Most important being is their number of clinics in DMV area like a lot of them in MD and VA and its all centralized so you can get your monitoring done at any of Shady Grove's clinics...We felt good in the hands of [Dr. Stephanie Beall] helping us...Communicative and very responsive in terms of risk. She changed her protocol in the second IVF cycle and it got successful, so we need to be patience. She is very empathetic listening to you and design the treatment protocol based on the individual rather than just getting generics...
How was your experience with Stephanie Beall at Shady Grove Fertility?
Communicative and very responsive in terms of risk. She changed her protocol in the second IVF cycle and it got successful, so we need to be patience. She is very empathetic listening to you and design the treatment protocol based on the individual rather than just getting generics
What's one piece of advice would you give a prospective patient of Stephanie Beall at Shady Grove Fertility?
be direct in answering your question and if you are working with her Denita please be responsive
During treatment, were you treated like a number or a human with Stephanie Beall at Shady Grove Fertility?
We felt good in the hands of Dr Beall helping us.
Describe your experience with Shady Grove Fertility.
A lot of cases, set protocol and very very high standards. Most important being is their number of clinics in DMV area like a lot of them in MD and VA and its all centralized so you can get your monitoring done at any of Shady Grove's clinics
Describe the costs associated with your care under Stephanie Beall at Shady Grove Fertility.
mostly IVF and medicines costs
10
Doctor
Stephanie Beall
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Towson
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
10
10
Age 33
1 IVF
Male Factor
Prefer not to answer
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. sasson came in on his day off to perform embryo transfer because he knew it was important to me and he was the one that participated in my mock transfer. The transfer was successful and I think it had everything to do with continuity in care. ... Was treated like a human, never once felt like just a number ... Trust the professionals they really know what they are doing and have your best interest at heart
good communication, prompt, friendly. It was very easy to make appointments, especially around my busy work schedule. The receptionist knew you by name which meant a lot! Highly recommend this fertility specialist! ... [nursing staff] Very informative and response time was always quick ... Trust the professionals they really know what they are doing and have your best interest at heart
How was your experience with Isaac Sasson at Shady Grove Fertility?
Dr. sasson came in on his day off to perform embryo transfer because he knew it was important to me and he was the one that participated in my mock transfer. The transfer was successful and I think it had everything to do with continuity in care.
What's one piece of advice would you give a prospective patient of Isaac Sasson at Shady Grove Fertility?
Trust the professionals they really know what they are doing and have your best interest at heart
During treatment, were you treated like a number or a human with Isaac Sasson at Shady Grove Fertility?
Was treated like a human, never once felt like just a number
Describe your experience with your nurse at Shady Grove Fertility.
Very informative and response time was always quick
Describe your experience with Shady Grove Fertility.
good communication, prompt, friendly. It was very easy to make appointments, especially around my busy work schedule. The receptionist knew you by name which meant a lot! Highly recommend this fertility specialist!
Describe the costs associated with your care under Isaac Sasson at Shady Grove Fertility.
22,000
10
Doctor
Isaac Sasson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Successful
10
10
Age 41
1 IVF
Tubal Blockage
Black or African-American
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kallen spent at least one hour for each of the two visits and discussions we had before beginning the IVF process. He was honest and straight forward, which we needed. Dr. Kallen also offered us hope. He was cautiously optimistic encouraging us to allow him to worry rather than us carry all of the stress of the IVF journey. We truly felt like we were on a team with Dr. Kallen... 90% of my visits was handled by Dr. Kallen, which is impressive given the number of appointments I needed and the travel between the two clinics. Additionally, Dr. Kallen did not rush our process...
The clinic [Shady Grove Fertility] staffs optimistic, upbeat, and loving people. I always felt comfortable in the space and believed that people cared about me even if they barely knew us. The ability to bring an acupuncturist was nice. The early hours were very helpful for me as a working educator with an early start time to the day...EVERYONE including the woman who worked at the front desk was kind. Our nurse Nikki helped me every single day even after I moved on to my OB/GYN doctors. She was always positive and answered by almost daily questions instantly. There were many days I felt insecure, and worried. On those days, Nikki accepted my messages and if necessary would call me to offer encouraging words. Her enthusiasm helped to keep me calm. I only wish I met or was able to see Nikki more often during my visits.
How was your experience with Caleb Kallen at Shady Grove Fertility?
Dr. Kallen was always available when we needed him. When we had questions he would respond. Furthermore, I loved his direct approach, and encouraging words. We traveled between two clinics-one close to our home and the other close to my work. 90% of my visits was handled by Dr. Kallen, which is impressive given the number of appointments I needed and the travel between the two clinics. Additionally, Dr. Kallen did not rush our process. He was careful and thoughtful. For example, after my retrieval and genetic testing, I was left with one embryo. The original plan was for me to begin the transfer process of our one embryo. Instead, doctor Kallen decided that I should engage the medication as if transferring the embryo, but instead they would take a biopsy of my endometrium lining to determine whether or not the medication protocol (which originally is based on the average woman's needs) was appropriate for my body. This was a difficult decision because it met that I had to give myself injections and wait an extra month for the actual transfer. The biopsy returned indicating that my medication protocol needed to be different from the average woman. At that moment, I felt most grateful to Dr. Kallen for encouraging us to follow the medication/biopsy process before the medication/transfer process. The extra month was well worth the wait. Our lone embryo was transferred resulting in a positive pregnancy test. Dr. Kallen performed the transfer with optimism and was the one to call with the positive pregnancy test. I was surprised and afraid at the same time to hear his voice and relieved to hear his good news. He sounded as happy as we were, which affirmed my belief that we were all working as a team. He gave all the credit to us. I know that without Dr. Kallen, my positive mindset and our good results would not have been possible. He always helped me to feel powerful and in control. For example, he often told us that we were doing great and that he is impressed with us. This positive reinforcement helped me to remain sane throughout this journey.
What's one piece of advice would you give a prospective patient of Caleb Kallen at Shady Grove Fertility?
Trust him.
During treatment, were you treated like a number or a human with Caleb Kallen at Shady Grove Fertility?
Dr. Kallen spent at least one hour for each of the two visits and discussions we had before beginning the IVF process. He was honest and straight forward, which we needed. Dr. Kallen also offered us hope. He was cautiously optimistic encouraging us to allow him to worry rather than us carry all of the stress of the IVF journey. We truly felt like we were on a team with Dr. Kallen.
Describe the protocols Caleb Kallen used in your cycles at Shady Grove Fertility and their degree of success.
My issue with fertility is blocked tubes-one resulting in removal of the right tube due to ectopic pregnancy the year before. I began with medication protocol: July: Birth Control for a set number of day and daily injections in my belly (Gonal F & Menopur) after blood work and ultra sound, retrieval was scheduled. Once eggs were retrieved this was the most challenging time for me. Waiting for results regarding the growth and development of the eggs, then waiting for the genetic testing results. After it all, i had one Embryo which developed for 5 days before freezing. The next phase began medication for biopsy of my endometrium lining. The protocol began in August including: Birth Control, Estrace tab 2 mg PO 3 for approximately two weeks, blood work/ultrasound, first day of Estrace, Progesterone in oil 50mg 1 mL in AM and PM, continued with Estrace and Progestrone shots in the buttock for 5 days. Biopsy followed. September we followed the same protocol adding an extra day of Estrace and Progestrone as the biopsy indicated I needed. Embryo transfer followed. October 10th blood test scheduled giving us a positive result. We continued with Shady Grove for weekly ultra sounds until 10 weeks. I then moved to my OB/GYN doctors for the remainder of my pregnancy.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Nikki)
EVERYONE including the woman who worked at the front desk was kind. Our nurse Nikki helped me every single day even after I moved on to my OB/GYN doctors. She was always positive and answered by almost daily questions instantly. There were many days I felt insecure, and worried. On those days, Nikki accepted my messages and if necessary would call me to offer encouraging words. Her enthusiasm helped to keep me calm. I only wish I met or was able to see Nikki more often during my visits.
Describe your experience with Shady Grove Fertility.
The clinic staffs optimistic, upbeat, and loving people. I always felt comfortable in the space and believed that people cared about me even if they barely knew us. The ability to bring an acupuncturist was nice. The early hours were very helpful for me as a working educator with an early start time to the day.
Describe the costs associated with your care under Caleb Kallen at Shady Grove Fertility.
30,000
Describe Caleb Kallen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Kallen believed strongly that we only transfer one embryo for our first cycle. It would not have mattered for us anyway because I only had one embryo to transfer.
10
Doctor
Caleb Kallen
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 39 - 40
3 IUI
4 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer was a caring and warm provider. I always felt like she was invested in what we were doing and in my results. She always took the time to answer my questions and clarify any confusion. She provided positive support while not giving unrealistic expectations...she adjusted my protocol from cycle to cycle, and even within a cycle if it seemed necessary....
I went to a nearby and highly qualified clinic before coming to Shady Grove. I truly felt like just a number at the other clinic. I suppose it doesn't really matter if they get the job done, but SGF got the job done while treating me like a human with feelings...Debs (Deborah) was always supportive and available for questions if needed. I felt that she cared about my results. I felt incredibly confident in her expertise and level of care
How was your experience with Anate Aelion Brauer at Shady Grove Fertility?
Again, Dr. Brauer was a caring and warm provider. I always felt like she was invested in what we were doing and in my results. She always took the time to answer my questions and clarify any confusion. She provided positive support while not giving unrealistic expectations.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility?
Dr. Brauer was incredibly warm and caring during my care. She seemed genuinely disappointed when there was bad news, and very excited when she called to tell me that my embryo had implanted. I loved working with her.
Describe the protocols Anate Aelion Brauer used in your cycles at Shady Grove Fertility and their degree of success.
I don't remember these details. I do know that she adjusted my protocol from cycle to cycle, and even within a cycle if it seemed necessary.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Deborah Lurie)
Debs (Deborah) was always supportive and available for questions if needed. I felt that she cared about my results. I felt incredibly confident in her expertise and level of care. The other nurses I dealt with (Lily, Sara, Victoria(?)) were all wonderful as well.
Describe your experience with Shady Grove Fertility.
I went to a nearby and highly qualified clinic before coming to Shady Grove. I truly felt like just a number at the other clinic. I suppose it doesn't really matter if they get the job done, but SGF got the job done while treating me like a human with feelings.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility.
For four egg retrievals and one embryo transfer, we paid about $60,000. I believe $20,000 of this was for medication. It should be noted that this was with insurance coverage for the first two cycles, and one cycle where I spent significantly less than otherwise on medication because I had access to leftover medication from someone else.
Describe Anate Aelion Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
This wasn't something we discussed. I had two viable embryos after 4 retrievals, and wouldn't have wanted to implant both even if she'd supported it. I do know that I'm already a high risk pregnancy so I don't expect that any doctor would have supported that choice.
10
Doctor
Anate Aelion Brauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Manhattan
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 37 - 38
2 IUI
4 IVF
1 Egg Freezing
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh took the time to call us when we didn't have an appointment and discuss our questions at no additional charge...Dr. Reh recommended an ERA prior to transfer...That ERA showed that we needed 11 hours less progesterone and we made that adjustment for the frozen embryo transfer...she is busy and she may not see you personally at each appointment. That does not mean that she isn't checking your records and communicating with the staff....
Lana was our nurse [at Shady Grove Fertility] and we could not possibly say enough wonderful things about her. I received portal messages consistently within hours of messaging. She would call if she thought my question was better answered by talking - even if no actual information needed to be imparted, just reassurance...Financial counselors are assigned to specific physicians, so when selecting a doctor at Shady Grove, you should also ask about their nursing and financial staff because those are the people that will affect your experience 80% of the time.
How was your experience with Andrea Reh at Shady Grove Fertility?
We did not see Dr. Reh personally many times. I met her in person twice - once for a saline sonogram and once for our final ultrasound. However, we had a virtual consult and several phone calls to discuss our options and treatment plan. I know some might have a problem with not seeing their doctor personally for every appointment, but I never felt like there was any lost information or miscommunication. Her treatment plan as described was being carried out every time.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Be able to discuss your history in detail during the consult. She had not reviewed my records in detail, but once I explained our background in about 10 minutes of our 60 minute consult, she was able to talk to us about our previous cycles. Just understand that she is busy and she may not see you personally at each appointment. That does not mean that she isn't checking your records and communicating with the staff.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh took the time to call us when we didn't have an appointment and discuss our questions at no additional charge. Although we had additional embryos for use at another location (which we couldn't access due to COVID), she said she was going to treat us like we only had one. She recommended an ERA - something our previous clinic didn't advise, but we were interested in.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
We came to Dr. Reh's office following treatment at 2 other clinics. We left the first clinic due to a move and the second clinic shut down because of a lab accident. We had one Day 6 tested embryo available to us to use for a frozen transfer. Dr. Reh recommended an ERA prior to transfer, which our previous clinic did not support until at least two failed transfers. That ERA showed that we needed 11 hours less progesterone and we made that adjustment for the frozen embryo transfer. I obviously do not know what would have happened had we not done that ERA, but our first transfer was successful and we are currently pregnant with identical twins. We are certainly very satisfied with the outcome.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lana Truong)
Lana was our nurse and we could not possibly say enough wonderful things about her. I received portal messages consistently within hours of messaging. She would call if she thought my question was better answered by talking - even if no actual information needed to be imparted, just reassurance. She always remembered how we prefer communication depending on the day. The most important thing she did was adjust our Frozen Embryo Transfer on the fly. We had a thyroid test come back too high, and I was uncomfortable with proceeding with transfer assuming that a medication adjustment would make it alright to transfer in time. She changed everything within 15 minutes of our baseline appointment and set up a new transfer in 20 minutes with minimal delay to our transfer and no cancellation or change charges to us. Our experience with Lana is the biggest reason that we continue to recommend Shady Grove to friends seeking fertility care.
Describe your experience with Shady Grove Fertility.
Our financial coordinator Melissa was also a critical part of our positive experience at Shady Grove. Melissa actually worked with our insurance company directly and ensured that we did not pay one cent outside the global fee for the transfer - and we have a very frustrating insurance provider. We never waited more than a few hours for a response and she often replied to me after business hours. Shady Grove has multiple clinics across the country. I would say that a weakness is that you can never guarantee you will have your personal reproductive endocrinologist at any given appointment, including egg retrievals or transfers if that matters to you. That means that you really have to be comfortable seeing many different people. While we didn't experience this personally, there are too many people who struggle with their financial counselors and it seems like systemic failing in their system overall. Financial counselors are assigned to specific physicians, so when selecting a doctor at Shady Grove, you should also ask about their nursing and financial staff because those are the people that will affect your experience 80% of the time.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
We paid for the Global Frozen Embryo Transfer Fee with the Military Discount. It was $3910 and insurance covered all medications. That was the only thing we paid. Our financial counselor let us know that Shady Grove was raising their prices in a few days and advised us to pay early, which saved us several hundred dollars.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We did not have multiple embryos to transfer, so this was not an option for us.
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
9
9
Age 34 - 36
1 IUI
1 IVF
Other
European
Ashkenazi Jewish
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was 33 at the time of my egg retrieval [with Dr. Reh], and had a good retrieval that resulted in 8 PGS normal embryos. The hardest part for me was preparing my lining. Dr. Reh tried multiple different protocols, including estrogen priming and a natural cycle. Dr. Reh also recommended a series hysteroscopies with a surgeon outside of SGF. That turned out to be a really excellent recommendation - I was able to get pregnant after that.
SGF is a very large clinic, which comes with advantages and disadvantages. One of the advantages I experienced was my doctor presenting my case to her colleagues to get additional feedback. She came back with other recommendations for us to consider in my treatment. Of the disadvantages, the biggest one, for me, was that major procedures (retrieval and transfer) will be performed by doctors you don't know. I never had a bad experience with a doctor, but for people want their doctor for every procedure, it might not be possible.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh is a very good doctor. She showed a lot of compassion for me as I was going through treatment and hit a lot of road blocks. She was also willing to try different approaches/med protocols when the typical approach didn't work for me. She also presented my case to her colleagues to get others feedback, which I feel like shows a lot of humility and willingness to go beyond to figure out what would work for me. Even though we got pregnant without IVF, Dr. Reh and her colleagues gave me the diagnosis and connected me to a surgeon who was able to help us and is probably the reason we got pregnant.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Be prepared with questions and don't be afraid to ask about alternative approaches.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh was my doctor for about 2 years. I saw her very frequently in the Arlington office, even for lining checks and smaller check-ins. She definitely got to know me and always took time to ask me about myself. She also was very kind around giving bad news, and she gave me some good pep talks when we hit some road blocks.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I was 33 at the time of my egg retrieval, and had a good retrieval that resulted in 8 PGS normal embryos. The hardest part for me was preparing my lining. Dr. Reh tried multiple different protocols, including estrogen priming and a natural cycle. Dr. Reh also recommended a series hysteroscopies with a surgeon outside of SGF. That turned out to be a really excellent recommendation - I was able to get pregnant after that.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Wills)
The nursing staff were so excellent. I do not have enough good things to say about Ashley and the others at the Arlington office. They really made me feel like they were on my team. It was a bit bittersweet to "graduate" and say good bye.
Describe your experience with Shady Grove Fertility.
SGF is a very large clinic, which comes with advantages and disadvantages. One of the advantages I experienced was my doctor presenting my case to her colleagues to get additional feedback. She came back with other recommendations for us to consider in my treatment. Of the disadvantages, the biggest one, for me, was that major procedures (retrieval and transfer) will be performed by doctors you don't know. I never had a bad experience with a doctor, but for people want their doctor for every procedure, it might not be possible.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
I thought monitoring appointments were efficiently run. I frequently saw my primary doctor during these appointments. This was a benefit to the Arlington office. I also had the same nurses and techs at most appointments, so it was a comfortable experience.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
I did SGF's Shared Risk Program with PGS. It was $19,500 + $5,000 for PGS. That included up to 6 retrievals and all FETs.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We never discussed anything other than an eSET. I would not have wanted to transfer multiple.
9
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 38
3 IUI
PCOS
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My husband and I are given plenty of time to ask questions in consult [with Shady Grove Fertility]...I truly feel that Dr. Silva cares. He gives plenty of time to ask questions and is very clear that ultimately the treatment choice is up to us. He is very thorough in explaining what is happening and what to expect. He also calls when there is a negative pregnancy test...First round of IUI was 5 mg letrozole plus Ovidrel for trigger and Endometrin for progesterone. They usually prescribe something else for progesterone that is less expensive but I have a peanut allergy and it had peanuts in it. Second IUI increased letrozole to 7.5 mg and added estradiol orally to thicken uterine lining. Third IUI same as second except estradiol taken vaginally instead of orally.
The clinic [Shady Grove Fertility] is great, nice facility, very friendly and helpful staff. The only drawback is I believe they are very busy so it may be difficult to get an appointment as a new patient. The location of the clinic is also very convenient, it is located in a prime business area and I am able to walk there from my work...My husband and I are given plenty of time to ask questions in consult. Plus most staff know my name and always treat me like a valued person.
How was your experience with Celso Silva at Shady Grove Fertility?
I truly feel that Dr. Silva cares. He gives plenty of time to ask questions and is very clear that ultimately the treatment choice is up to us. He is very thorough in explaining what is happening and what to expect. He also calls when there is a negative pregnancy test.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility?
Be sure to ask any question of any staff at any time. I’ve seen that they are all very responsive.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility?
My husband and I are given plenty of time to ask questions in consult. Plus most staff know my name and always treat me like a valued person.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility and their degree of success.
First round of IUI was 5 mg letrozole plus Ovidrel for trigger and Endometrin for progesterone. They usually prescribe something else for progesterone that is less expensive but I have a peanut allergy and it had peanuts in it. Second IUI increased letrozole to 7.5 mg and added estradiol orally to thicken uterine lining. Third IUI same as second except estradiol taken vaginally instead of orally.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Michelle - coordinator. Nurse is Emily.)
Very responsive - there is an online portal to communicate and answers come back usually within 24 hours. The only drawback is sometimes it is not your nurse responding..
Describe your experience with Shady Grove Fertility.
The clinic is great, nice facility, very friendly and helpful staff. The only drawback is I believe they are very busy so it may be difficult to get an appointment as a new patient. The location of the clinic is also very convenient, it is located in a prime business area and I am able to walk there from my work.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility.
Are you are a procedure was around $2000 per cycle. Medications for each cycle or around $200-$300.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Not applicable
What specific things went wrong at Shady Grove Fertility?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Shady Grove Fertility.
When detail is that when I started as a new patient, I told him I had a peanut allergy. However when I was prescribed for progesterone supplement, it has peanuts in it, so I had to go back to them and ask for a different medication.
10
Doctor
Celso Silva
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Tampa Westshore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 36 - 37
1 IUI
1 IVF
Tubal Blockage
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Caleb Kallen] was compassionate when things were tough, and honest about my obstacles. After 2 previous ectopics (separated by a successful IUI pregnancy), he was very clear with me that IVF would be the best option, and that IUI worried him because of the risk to my health with another ectopic...I had an extreme curve in my cervix from a previous C section that made the egg transfer extremely difficult. He was honest and said that it would be really difficult, maybe impossible to get into my uterus with the eggs.
We got PGS testing free [at Shady Grove Fertility] because we were part of a study...Sometimes the clinic was really crowded and I would wait 30-50 minutes for an ultrasound. This would happen maybe 25% of the time. Usually bloodwork was on time and quick. It was usually wasy to schedule appointments for times that were good for me...Elyse [nurse] was amazing. She was sweet, super knowledgable, and quick to help me or get anything i needed. I also had Emily, who I worked with primarily through email. I could get in touch with her any time easily, and she was great to work with too.
How was your experience with Caleb Kallen at Shady Grove Fertility?
Dr. Kallen can be seen as a man of few words as I've seen in other reviews, and I agree with that. However, what he says is full of substance and gets to the heart of the issue. He was compassionate when things were tough, and honest about my obstacles. After 2 previous ectopics (separated by a successful IUI pregnancy), he was very clear with me that IVF would be the best option, and that IUI worried him because of the risk to my health with another ectopic. That made me feel more secure making the difficult decision to go forward with IVF even though we get pregnant with one IUI cycle before. I had an extreme curve in my cervix from a previous C section that made the egg transfer extremely difficult. He was honest and said that it would be really difficult, maybe impossible to get into my uterus with the eggs. That scared me, but I felt it prepared me for the possibility of not being able to get the egg into my uterus; a possibility I had never thought of. I could tell he was really focused on figuring it out, coming to my ultrasounds and trying to figure out what was going on. I felt like he really worked hard on helping me as an individual with specific needs.
What's one piece of advice would you give a prospective patient of Caleb Kallen at Shady Grove Fertility?
nothing. He was great and I would highly recommend him.
During treatment, were you treated like a number or a human with Caleb Kallen at Shady Grove Fertility?
I never felt like I was being pushed into making decisions that were not in my best interest.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Elyse and Emily)
Elyse was amazing. She was sweet, super knowledgable, and quick to help me or get anything i needed. I also had Emily, who I worked with primarily through email. I could get in touch with her any time easily, and she was great to work with too.
Describe your experience with Shady Grove Fertility.
Sometimes the clinic was really crowded and I would wait 30-50 minutes for an ultrasound. This would happen maybe 25% of the time. Usually bloodwork was on time and quick. It was usually wasy to schedule appointments for times that were good for me.
Describe the costs associated with your care under Caleb Kallen at Shady Grove Fertility.
I think our costs were about 20,000 for one egg retrieval and 2 transfers. Our insurance covered all of this. We got PGS testing free because we were part of a study. The egg freezing was around $4,000 I think, and maybe another $1000 for medications that weren't covered.
Describe Caleb Kallen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I asked Dr. about the idea of transferring multiple embryos. Dr. Kallen said it would not increase my chances, and explained the increased risks of multiples. Using one egg a time would make sure each embryo had it's best shot. This was my understanding of it. He sometimes would say, "If you were my sister, my advice would be..." That made sense to me, and I it made me feel like he was giving me real advice and feedback rather than just numbers and science. He did also mention that I could do 2 embryos if I wanted to, if I would be jumping at the idea of twins.
10
Doctor
Caleb Kallen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 36 - 37
5 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh brings both the experience (CRITICAL to have a team with a ton of reps when undergoing fertility treatments), as well as a straightforward, pragmatic approach to working with her patients. She took the time to fully explain our options and the data at every turn and was thoughtful and personally responsive when we had questions or things didn't go as planned. Dr. Reh supported our decision making without sugar coating nor being too hands off,
We found the Ballston office [of Shady Grove Fertility] to be ideal for frequent appointments because it was smaller and less hectic than the other offices. For weekend monitoring, we recommend K St over Fairfax for the same reasons....[cost]~$25K for risk-sharing program for IVF...We highly recommend Dr. Reh and the nursing team at the SGF Ballston office.
How was your experience with Andrea Reh at Shady Grove Fertility?
We highly recommend Dr. Reh and the nursing team at the SGF Ballston office. Undiagnosed infertility and multiple miscarriages is a frustrating path. Dr. Reh brings both the experience (CRITICAL to have a team with a ton of reps when undergoing fertility treatments), as well as a straightforward, pragmatic approach to working with her patients. She took the time to fully explain our options and the data at every turn and was thoughtful and personally responsive when we had questions or things didn't go as planned. Dr. Reh supported our decision making without sugar coating nor being too hands off, and ultimately helped us with a successful IVF pregnancy.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Always reach out with questions or concerns, she's very responsive. SGF is great, because you 100% want the experience, but recognize the different teams that you have to communicate with (finance, nursing, clinical trial, genomics). Sometimes things can get confusing which leads to frustration if you don't recognize that.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh brings both the experience (CRITICAL to have a team with a ton of reps when undergoing fertility treatments), as well as a straightforward, pragmatic approach to working with her patients. She took the time to fully explain our options and the data at every turn and was thoughtful and personally responsive when we had questions or things didn't go as planned. Dr. Reh supported our decision making without sugar coating nor being too hands off, and ultimately helped us with a successful IVF pregnancy.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
IUI - 5 cycles. Low dose clomid w/ 2-3 follicle development. One of the cycles added gonal-F and had to cancel due to producing 5+ mature follicles. 2 chemical pregnancies and 2 negative tests. Final cycle was IVF with genetic testing and frozen transfer of 1 embryo. Hormone doses for egg retrieval were fairly conservative due to overreaction during IUI cycles, but unexpectedly lead to low egg retrieval (8) because one ovary did not respond. Result 2 viable embryos, successful singleton pregnancy with 1st transfer.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christina Brocato)
All excellent, responsive, and thoughtful.
Describe your experience with Shady Grove Fertility.
We found the Ballston office to be ideal for frequent appointments because it was smaller and less hectic than the other offices. For weekend monitoring, we recommend K St over Fairfax for the same reasons.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
We found the Ballston office to be ideal for frequent appointments because it was smaller and less hectic than the other offices. For weekend monitoring, we recommend K St over Fairfax for the same reasons.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
~$25K for risk-sharing program for IVF. IUI was covered by insurance.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Strongly recommended single for us due to no diagnosed conditions and history of getting pregnant (but miscarrying).
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
10
10
Age 37 - 39
1 IVF
1 Embryo Freezing
Male Factor
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Malik is extremely sweet and personable. She explained our situation in a very warm and caring way. She gave her professional opinion on the situation, but also gave us options so we could choose how we wanted to proceed. We never felt pressured or swayed to do one thing or another...I felt that I was always aware of what was coming next, even the first time around...
The Nursing Staff [at Shady Grove Fertility] were extremely caring and warm. They were quick to respond to any questions I had, and quick to help find answers or something I was needing - there was one time I was low on one of the injections and it was going to be difficult to get within the time I needed it, they were able to secure the injection for me right then and there, no questions asked....
How was your experience with Shruti Malik at Shady Grove Fertility?
Dr. Malik was amazing every step of the way during both IVF processes and procedures. I felt that I was always aware of what was coming next, even the first time around. I would most certainly recommend Dr. Malik and her team to anyone having pregnancy difficulties.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Go in with an open mind. There are all kinds of factors that go into getting pregnant and all kinds of reasons why you're not getting pregnant. Take all the Tests. Take in all of the Results. And, ask lots of questions!
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
Dr. Malik is extremely sweet and personable. She explained our situation in a very warm and caring way. She gave her professional opinion on the situation, but also gave us options so we could choose how we wanted to proceed. We never felt pressured or swayed to do one thing or another.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
Our issues were on the male side. We did the Egg Retrieval with the injection of the sperm into the egg to fertilize the egg. We ended up with 2 Very Highly Rated Embryos that way and both lead to successful pregnancies.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Marci & Maritza)
The Nursing Staff were extremely caring and warm. They were quick to respond to any questions I had, and quick to help find answers or something I was needing - there was one time I was low on one of the injections and it was going to be difficult to get within the time I needed it, they were able to secure the injection for me right then and there, no questions asked.
Describe your experience with Shady Grove Fertility.
The Clinic was amazing. I was always greeted nicely when I came in and a super friendly, we'll see you next time, when I left. The facilities were very clean and quite, so you could just breathe and relax, it was completely stress free outside the unknowns and the reasons you're there!
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
Dr. Malik and her team were completely upfront about the costs involved and what our insurance covered and didn't cover... Anytime we had a question about the finances, they were very quick to respond!
Describe Shruti Malik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We only did single embryo transfers because we were advised if we did transfer multiple, it was a risk for multiple babies (I was 38 the first time, then almost 40 for the second), so my age was higher risk too, or one could cancel out the other and end up with no pregnancy.
10
Doctor
Shruti Malik
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Fair Oaks
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 40 - 41
3 IVF
3 Egg Freezing
Embryo Freezing
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
3 cycles with different protocols [with Dr. Reh]. The last one was able to produce successful PGS tested embryos...Many of my appts were with her rather than another team member. She treated my case as unique and answered questions thoroughly...She took my requests and ideas into consideration and I felt I could collaborate on my treatment...genuinely cared about my treatment and outcome.
She [nurse at Shady Grove Fertility] was so invested that I felt like we were going through this journey together. She was knowledgeable, communicative, personable...SGF Arlington is full of friendly staff from the front desk to the phlebotomists to the nurses and providers. SGF Fairfax is convenient but too big to feel like family. They also seemed to have higher turnover because I rarely saw the same staff members and they seemed less personal. I appreciated the convenience and weekend appts at fairfax though.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr Reh is genuine, approachable and knowledgeable. I highly recommend her. She saw me for most of my appts and gave me clear expectations of the plan for treatment. She took my requests and ideas into consideration and I felt I could collaborate on my treatment.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Start sooner than later with IVF and go with Dr Rey because she knows her stuff!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr Rey genuinely cared about my treatment and outcome. Many of my appts were with her rather than another team member. She treated my case as unique and answered questions thoroughly.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
3 cycles with different protocols. The last one was able to produce successful PGS tested embryos
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Westin)
I LOVED Ashley. She was so invested that I felt like we were going through this journey together. She was knowledgeable, communicative, personable and went above and beyond to meet my needs every single time!
Describe your experience with Shady Grove Fertility.
SGF Arlington is full of friendly staff from the front desk to the phlebotomists to the nurses and providers. SGF Fairfax is convenient but too big to feel like family. They also seemed to have higher turnover because I rarely saw the same staff members and they seemed less personal. I appreciated the convenience and weekend appts at fairfax though.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Treatment was costly as it is for most infertility treatment but it was worth it and the clinic was professional with smooth communication through the portal.
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 33
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh is so kind and caring and is happy to help you understand all aspects of fertility testing and treatment. ... Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
The clinic [Shave Grove Fertility - Arlington Branch] is very organized and clean. ... I believe they truly understand how hard this process can be for many people and try to make it as positive as possible. ... Don't be afraid to ask any question. ... The entire staff is welcoming, friendly and compassionate. ... Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Don't be afraid to ask any question. Dr. Reh is so kind and caring and is happy to help you understand all aspects of fertility testing and treatment.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh took her time with us at every appointment. She made connections and tried to get to know us as people. She was always open to questions and concerns.
Describe your experience with Shady Grove Fertility.
The clinic is very organized and clean. The entire staff is welcoming, friendly and compassionate. I believe they truly understand how hard this process can be for many people and try to make it as positive as possible.
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources