Shady Grove Fertility

65 doctors work here

Rated 8.6
Strongly recommend: 68%Neutral: 21%Don't recommend: 11%8.6
68% strongly recommend
508 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
65 doctors work here
8.2
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
22 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Jeanne O'Brien
Shady Grove Fertility
88% strongly recommend
22 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 8%Don't recommend: 4%9.6
Joseph Doyle
Shady Grove Fertility
78% strongly recommend
21 Reviews
Rated 9.4
Strongly recommend: 78%Neutral: 22%9.4
Tarita Pakrashi
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 9.4
Strongly recommend: 80%Neutral: 20%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Celso Silva
Shady Grove Fertility
77% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 77%Neutral: 21%Don't recommend: 2%9.3
Gilbert Mottla
Shady Grove Fertility
76% strongly recommend
18 Reviews
Rated 9.3
Strongly recommend: 76%Neutral: 24%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Eric Levens
Shady Grove Fertility
79% strongly recommend
40 Reviews
Rated 9.3
Strongly recommend: 79%Neutral: 14%Don't recommend: 6%9.3
Nicole Banks
Shady Grove Fertility
63% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 63%Neutral: 37%9.3
Sunita Kulshrestha (retired)
Shady Grove Fertility
89% strongly recommend
5 Reviews
Rated 9.2
Strongly recommend: 89%Neutral: 11%9.2
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Shayne Plosker
Shady Grove Fertility
80% strongly recommend
19 Reviews
Rated 9.1
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%9.1
Erika Johnston-MacAnanny
Shady Grove Fertility
85% strongly recommend
17 Reviews
Rated 9.1
Strongly recommend: 85%Neutral: 10%Don't recommend: 5%9.1
Patricia McShane
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Ricardo Yazigi (retired)
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Jason Bromer
Shady Grove Fertility
71% strongly recommend
50 Reviews
Rated 8.7
Strongly recommend: 71%Neutral: 22%Don't recommend: 7%8.7
Melissa Esposito
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 8.7
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Shruti Malik
Shady Grove Fertility
59% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 59%Neutral: 29%Don't recommend: 12%8.4
Andrea Reh
Shady Grove Fertility
60% strongly recommend
16 Reviews
Rated 8.4
Strongly recommend: 60%Neutral: 26%Don't recommend: 14%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Rebecca Chason
Shady Grove Fertility
75% strongly recommend
4 Reviews
Rated 8.1
Strongly recommend: 75%Neutral: 13%Don't recommend: 13%8.1
Tomer Singer
Shady Grove Fertility
63% strongly recommend
12 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 15%Don't recommend: 23%8.1
Caleb Kallen
Shady Grove Fertility of Philadelphia
70% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 70%Neutral: 2%Don't recommend: 29%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Anitha Nair
Shady Grove Fertility
74% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 74%Neutral: 7%Don't recommend: 19%8
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
12 Reviews
Rated 8
Strongly recommend: 19%Neutral: 62%Don't recommend: 19%8
Naveed Khan
Shady Grove Fertility
53% strongly recommend
9 Reviews
Rated 7.9
Strongly recommend: 53%Neutral: 35%Don't recommend: 12%7.9
Eric Widra
Shady Grove Fertility
48% strongly recommend
27 Reviews
Rated 7.7
Strongly recommend: 48%Neutral: 26%Don't recommend: 26%7.7
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Paul Shin
Shady Grove Fertility
15% strongly recommend
3 Reviews
Rated 7.1
Strongly recommend: 15%Neutral: 70%Don't recommend: 15%7.1
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
39% strongly recommend
14 Reviews
Rated 7
Strongly recommend: 39%Neutral: 23%Don't recommend: 38%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Arthur Sagoskin
Shady Grove Fertility
15% strongly recommend
10 Reviews
Rated 6.8
Strongly recommend: 15%Neutral: 63%Don't recommend: 22%6.8
Michael Edelstein
Shady Grove Fertility
44% strongly recommend
12 Reviews
Rated 6.8
Strongly recommend: 44%Neutral: 13%Don't recommend: 43%6.8
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Brianna Schumacher
Shady Grove Fertility
56% strongly recommend
7 Reviews
Rated 6.2
Strongly recommend: 56%Neutral: 8%Don't recommend: 36%6.2
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Eugene Katz (retired)
Shady Grove Fertility
20% strongly recommend
10 Reviews
Rated 4.8
Strongly recommend: 20%Neutral: 30%Don't recommend: 50%4.8
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Rachel Sprague
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jessica Kanter
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 61 more

This clinic has 37 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
929.419.5123
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2590 Healing Way
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Wexford
6400 Brooktree Ct
Wexford, PA 15090
412.785.1057
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 35 more

329 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
10
Age 30
3 IUI
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
At our first appointment I thought that Dr. Kallen pushed doing IVF a little too hard, but once I explained I wasn't ready for that he was immediately okay with trying another IUI. He explained the process he wanted to try and what results he expected. When things didn't work out as planned, he reassured me that things could still work out, and if they didn't, we could change our course for the next cycle without moving onto IVF right away. He was personable and honest and I appreciated the fact that he did all of my ultrasounds and the actual IUI.
After almost every appointment [at Shady Grove of PA] I had a sit down with the nurse assigned to me and she explained exactly what I was to do. She showed me how to inject the meds and then emailed me several videos to help. She called with my blood tests and explained what they meant and all the next steps.... This is a very nice clinic! It's huge, and the exam rooms are large and have a large TV screen where you can comfortably lay back and watch the ultrasound happening. Sometimes in the morning there is a little bit of a wait
How was your experience with Caleb Kallen at Shady Grove Fertility?
At our first appointment I thought that Dr. Kallen pushed doing IVF a little too hard, but once I explained I wasn't ready for that he was immediately okay with trying another IUI. He explained the process he wanted to try and what results he expected. When things didn't work out as planned, he reassured me that things could still work out, and if they didn't, we could change our course for the next cycle without moving onto IVF right away. He was personable and honest and I appreciated the fact that he did all of my ultrasounds and the actual IUI.
What's one piece of advice would you give a prospective patient of Caleb Kallen at Shady Grove Fertility?
Tell him what you're comfortable doing. Be honest.
During treatment, were you treated like a number or a human with Caleb Kallen at Shady Grove Fertility?
We started with a sit down appointment with Dr. Kallen, he spent over an hour talking about our options and what would be best for us. Every time I walk in the clinic I see Dr. Kallen and a nurse. They always explain what they're doing and what the next steps are.
Describe the protocols Caleb Kallen used in your cycles at Shady Grove Fertility and their degree of success.
My first cycle with Dr. Kallen for my IUI I took Clomid 100mg CD 3-7 and a 75mg follistim injection on CD 7. I started estrace vaginally twice a day on CD 8 because my last cycle with Clomid it thinned my lining and the follistim and estrace were to make sure my lining was where it needed to be. I ended up having only one follicle but it was a big one. I used ovidrel and 2 days later had my IUI. I'm still in the TWW.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christine)
After almost every appointment I had a sit down with the nurse assigned to me and she explained exactly what I was to do. She showed me how to inject the meds and then emailed me several videos to help. She called with my blood tests and explained what they meant and all the next steps.
Describe your experience with Shady Grove Fertility.
This is a very nice clinic! It's huge, and the exam rooms are large and have a large TV screen where you can comfortably lay back and watch the ultrasound happening. Sometimes in the morning there is a little bit of a wait.
Describe the costs associated with your care under Caleb Kallen at Shady Grove Fertility.
I have a $70 copay every time I walk in the door except for bloodwork. I'm unsure of the actual cost of the IUI because I haven't been billed for it yet. They provided my follistim injection for free as long as I used their pharmacy for the ovidrel.
9
Doctor
Caleb Kallen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 32
3 IUI
1 IVF
Anovulation
PCOS
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sasson went above and beyond to keep us educated about the process. His communication was excellent. (He even called to discuss treatment with me when my body wasn’t responding to certain medications to explain the next steps.) I was confident in his treatment decisions and felt that I was in safe hands. He explained everything from start to finish. I never left an appointment feeling unsure what the next step would be.
Strength: the staff [Shady Grove Fertility]. Nina, who is at the front desk, makes the world go round. Her positive attitude and smile meant the world to me during my daily morning appointments. Weaknesses: None! We have been so happy with the care we have received. I guess I would say the cost since our insurance isn’t covering it.... [Cost Of Treatment] Shared risk program. ~26k. Covers six rounds (not including meds or certain things) but if all round fail, receive refund of money. Cost included PGS testing.
How was your experience with Isaac Sasson at Shady Grove Fertility?
Dr. Sasson went above and beyond to keep us educated about the process. His communication was excellent. (He even called to discuss treatment with me when my body wasn’t responding to certain medications to explain the next steps.) I was confident in his treatment decisions and felt that I was in safe hands. He explained everything from start to finish. I never left an appointment feeling unsure what the next step would be.
What's one piece of advice would you give a prospective patient of Isaac Sasson at Shady Grove Fertility?
Trust the process!
During treatment, were you treated like a number or a human with Isaac Sasson at Shady Grove Fertility?
From the moment we met Dr. Sasson, we knew he was our guy. He explained all of the medical procedures in a way where we were able to understand them. He reviewed the risks and benefits without making anything seem too easy or too hard. He was straight to the point, but not in an overly blunt way. He drew graphs for us and provided a lot of take home information. He made us feel confident in the decisions we made with him.
Describe the protocols Isaac Sasson used in your cycles at Shady Grove Fertility and their degree of success.
I have PCOS and have quite a few follicles. We started with IUIs. First round- 100mg clomid followed by Gonal F shot and ovidrel trigger. Negative Second Round- 100mg clomid, 150 mg clomid, letrazole with injections. My body wasn’t responding well to the meds. (Too many follicles! They were just eating up the meds with no response!) Negative. Third Round- Clomid and Gonal ans Ovidrel. Negative. IVF embryo retrieval: Gonal F and Menopur. Cetrotide added. Lupron trigger. (Haven’t done transfer yet.)
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Nikki )
Nikki has been wonderful. She is easy to get in touch with and always follows through with what she says she is going to do. She also is extremely compassionate and handled every difficult phone call with grace. She is lovely!!!
Describe your experience with Shady Grove Fertility.
Strength: the staff. Nina, who is at the front desk, makes the world go round. Her positive attitude and smile meant the world to me during my daily morning appointments. Weaknesses: None! We have been so happy with the care we have received. I guess I would say the cost since our insurance isn’t covering it.
Describe the costs associated with your care under Isaac Sasson at Shady Grove Fertility.
Shared risk program. ~26k. Covers six rounds (not including meds or certain things) but if all round fail, receive refund of money. Cost included PGS testing.
Describe Isaac Sasson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr Sasson recommended one embryo transfer based on my age and situation.
10
Doctor
Isaac Sasson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
9
Age 34
Fertility Medications
Male Factor
European
Income $100K - $199K
Writer
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Doyle is our end-game. We have male factor infertility and were referred to Shady Grove's reproductive urologist. After Dr. Doyle identified that our issue was male factor and referred us, it was unfortunately made clear that we would be on the long road. My husband's treatment will be about a year long from start until finish, and only then will Dr. Doyle and IVF/ICSI be on the table, but what makes Dr. Doyle so great is that he is on board for every milestone we go through with the RU.
[Shady Grove Fertility - Rockville is a] Great facility. It is clean and new-looking. I have never once gotten the medical heeby-jeebies from any of our treatments. They even have a pharmacy on location. The services they offer are all able to be handled in one place. It is great that both my care and my husband's care is able to be addressed in one location. It works like a well oiled machine without having the mass produced factory vibe.
How was your experience with Joseph Doyle at Shady Grove Fertility?
Dr. Doyle is the most caring and attentive doctor I have ever met, not just fertility wise. His knowledge and compassion are so greatly valued during this difficult time. Dr.Doyle makes my husband and me feel respected, heard, and cared for. He is honest and proactive. I truly feel that he is able to help us and that he is rooting for us.
What's one piece of advice would you give a prospective patient of Joseph Doyle at Shady Grove Fertility?
Infertility is so hard. Ask questions and kindly address your concerns. Dr. Doyle is a very good communicator and he will talk through any concern you might have. Speak up.
During treatment, were you treated like a number or a human with Joseph Doyle at Shady Grove Fertility?
Dr. Doyle is our end-game. We have male factor infertility and were referred to Shady Grove's reproductive urologist. After Dr. Doyle identified that our issue was male factor and referred us, it was unfortunately made clear that we would be on the long road. My husband's treatment will be about a year long from start until finish, and only then will Dr. Doyle and IVF/ICSI be on the table, but what makes Dr. Doyle so great is that he is on board for every milestone we go through with the RU. In fact, during my husband's treatment often the RU will leave voicemails for my husband and will not try to contact me (grrr) and Dr. Doyle will follow up with me when he sees the results even though he was not involved in the treatment. It makes me so confident that once we are eligible for IVF Dr. Doyle will be our champion. We are so thankful to have him be a part of this whole journey, and we are lucky that he is dedicated enough to care about our treatment even when he is not directly involved.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alana)
Informative, thorough, good communicator, caring, effective, teammate
Describe your experience with Shady Grove Fertility.
Great facility. It is clean and new-looking. I have never once gotten the medical heeby-jeebies from any of our treatments. They even have a pharmacy on location. The services they offer are all able to be handled in one place. It is great that both my care and my husband's care is able to be addressed in one location. It works like a well oiled machine without having the mass produced factory vibe.
10
Doctor
Joseph Doyle
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Adaptability
9
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
10
Age 29 - 30
4 IUI
1 IVF
Anovulation
Male Factor
PCOS
Other
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Mottla wants you to succeed in treatments so does not hold back on what he believes will work best for you. After our first meeting we went straight to IUI with clomid and injectables. After 4 failed IUIs he gave us the option to try again, but assured us that IVF was the best route for our situation. He was right, 5+ weeks pregnant with a fresh 5 day hatching embryo transferred!
Shady Grove [Annapolis] has so many different locations available in my area. The hours are great and they have always been able to accommodate every need. The clinics are beautiful and are so welcoming to all patients.... All of the nurses at Shady Grove have been very helpful. They are very good at explaining treatment plans and answering all questions or concerns. Ann was always available to answer any crazy question I threw her way!
How was your experience with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla is truly a caring doctor and always makes sure to take time out of his day to call or talk to us at visits. He shows so much compassion with treatment failures and successes, while still being realistic about the next steps.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Make sure to listen to his advice, thoughts, and concerns. He has a lot of experience and is very realistic about plans and options available to you.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla personally took the time to always call to explain things to us as well as answer any additional questions or concerns we had along the way.
Describe the protocols Gilbert Mottla used in your cycles at Shady Grove Fertility and their degree of success.
Dr. Mottla wants you to succeed in treatments so does not hold back on what he believes will work best for you. After our first meeting we went straight to IUI with clomid and injectables. After 4 failed IUIs he gave us the option to try again, but assured us that IVF was the best route for our situation. He was right, 5+ weeks pregnant with a fresh 5 day hatching embryo transferred!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ann)
All of the nurses at Shady Grove have been very helpful. They are very good at explaining treatment plans and answering all questions or concerns. Ann was always available to answer any crazy question I threw her way!
Describe your experience with Shady Grove Fertility.
Shady Grove has so many different locations available in my area. The hours are great and they have always been able to accommodate every need. The clinics are beautiful and are so welcoming to all patients.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Monitoring appointments are quick and easy. All the staff is very accommodating and they get you in and out super quickly.
Describe Gilbert Mottla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Mottla really wanted us to succeed with IVF treatment, but given my age, I had a 50/50 chance getting pregnant with IVF do transferring one was all we needed. He explained that though I am tall enough to carry twins, it is still a high risk pregnancy and since my chances are high, he advised transferring only one.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 35 - 36
2 IUI
6 IVF
Diminished Ovarian Reserve
Endometriosis
Other
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sasson is very personable, knowledgeable & honest. He personally called to give updates on our embryos as well as emailed us when we received our PGS results (which was 3 days before Christmas) He also took the time to call us the following day (the Sat. before Christmas) to discuss PGS results & when we would proceed with our FET. We can’t thank him enough for everything he did for us on our journey to become parents.
All of the staff at Shady Grove Chesterbrook office were amazing & friendly! They have early morning hours which worked great for us since we had an almost hour long commute each direction. I would definitely recommend going to one of their many open houses that they offer throughout the year if you are thinking about seeing them for treatment, you will be offered a free consultation with one of their providers.
How was your experience with Isaac Sasson at Shady Grove Fertility?
Dr. Sasson is very personable, knowledgeable & honest. He personally called to give updates on our embryos as well as emailed us when we received our PGS results (which was 3 days before Christmas) He also took the time to call us the following day (the Sat. before Christmas) to discuss PGS results & when we would proceed with our FET. We can’t thank him enough for everything he did for us on our journey to become parents.
What's one piece of advice would you give a prospective patient of Isaac Sasson at Shady Grove Fertility?
Trust in him completely.
During treatment, were you treated like a number or a human with Isaac Sasson at Shady Grove Fertility?
Dr. Sasson spent over 1.5 hours face to face with me reviewing all of my past cycles & results from 2 previous fertility doctors. He took the time to explain my previous cycles & numbers with me which none of my other doctors had done in the past. He also gave his opinion on what he would have done different with my past cycles.
Describe the protocols Isaac Sasson used in your cycles at Shady Grove Fertility and their degree of success.
Our first retrieval with Dr. Sasson was actually our 6th retrieval. He decided to do a Lupron stop protocol (which I had never done before) during my stim period I was injecting FSH 325 in the AM & Menopur 325 in the PM. I stimmed for 12 days & had retrieval on day 14. We got 11 eggs, 9 were mature, 7 fertilized & we ended up with 5 day 5 blastocysts & 1 day 6 blastocyst. This was double the amount of blastocysts we had gotten from any of our previous cycles. We did PGS & ended up with 4 PGS normal embryos!!! We were beyond excited with our results at Shady Grove with Dr. Sasson!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Erica & Chrissie)
Erica & Chrissie are compassionate, prompt with communication & very knowledgeable.
Describe your experience with Shady Grove Fertility.
All of the staff at Shady Grove Chesterbrook office were amazing & friendly! They have early morning hours which worked great for us since we had an almost hour long commute each direction. I would definitely recommend going to one of their many open houses that they offer throughout the year if you are thinking about seeing them for treatment, you will be offered a free consultation with one of their providers.
Describe the costs associated with your care under Isaac Sasson at Shady Grove Fertility.
We were lucky enough to have some insurance coverage so we spent about $1800 for our FET since our deductible just renewed. PGS cost $3400 & our meds cost roughly $6000 for the whole cycle.
Describe Isaac Sasson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Sasson recommended that we transfer one embryo for best results & we got a positive pregnancy test 6 days after our FET!
10
Doctor
Isaac Sasson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
8
9
Age 33 - 34
2 IVF
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Michael Levy] is so knowledgeable and it was clear from the minute we walked into his office that we were in good hands, medically. I never once wavered in his approach toward our treatment and had full faith in his ability to guide us through these murky waters. Simultaneously, my husband and I felt that he often rushed us off the phone, was not as compassionate as we had imagined he'd be, and was somewhat cavalier about our setbacks when we were visibly struggling.
It [Shady Grove-Rockville] is a pretty well-oiled machine. There are so many women (and men) that attend the clinic daily for a multitude of reasons and all are taken care of. There were a few times when I knew that during morning monitoring I needed to follow a certain protocol, as delineated by my nurse, however it was not written in the system and they were unable to reach her because it was before 9 am. I had to turn around and go back which was an inconvenience but not the end of the world.
How was your experience with Michael Levy at Shady Grove Fertility?
He is so knowledgeable and it was clear from the minute we walked into his office that we were in good hands, medically. I never once wavered in his approach toward our treatment and had full faith in his ability to guide us through these murky waters. Simultaneously, my husband and I felt that he often rushed us off the phone, was not as compassionate as we had imagined he'd be, and was somewhat cavalier about our setbacks when we were visibly struggling.
What's one piece of advice would you give a prospective patient of Michael Levy at Shady Grove Fertility?
Know that you will be in very good medical care and look for other members of his team (or your own team of family and friends) to lean on for emotional support.
During treatment, were you treated like a number or a human with Michael Levy at Shady Grove Fertility?
There were times when Dr. Levy called me and helped me understand the process and there were other times where I felt that he could have been talking to anyone and lacked the proper bedside manner.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Nicole Astorga)
She was available by phone and email and usually got back to us within 24 hours, on rare occasions, it took longer. She tried her best to explain everything she understood and managed our case as much as she was able. She answered all questions and was always friendly.
Describe your experience with Shady Grove Fertility.
It is a pretty well-oiled machine. There are so many women (and men) that attend the clinic daily for a multitude of reasons and all are taken care of. There were a few times when I knew that during morning monitoring I needed to follow a certain protocol, as delineated by my nurse, however it was not written in the system and they were unable to reach her because it was before 9 am. I had to turn around and go back which was an inconvenience but not the end of the world.
Describe the costs associated with your care under Michael Levy at Shady Grove Fertility.
We have spent around 40K thus far for IVF treatment (not including medication)
Describe Michael Levy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He told us that since I was under 39/40 he believed in singleton pregnancies as they are less high-risk in nature.
What specific things went wrong at Shady Grove Fertility?
  • Lost appointments
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Shady Grove Fertility.
As mentioned earlier, there was a mistake in the system that did not match my protocol. I knew I had to have certain monitoring done one morning but it was not in the system and they could not reach my nurse to confirm because it was too early in the morning and she was not in the office yet. On my way to work, I called my nurse and she told me I had been correct and to return to the office for further monitoring.
8
Doctor
Michael Levy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 39 - 40
5 IUI
1 IVF
Donor Eggs
Unexplained
Other
Latinx
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Levens was at this location when I first started treatments but has moved. Although my treatments are remote, I still can call him anytime I have any questions. He calls and checks in on me to see if I have any questions. I monitor outside of Shady Grove but when we were pregnant last and was having heavy bleeding. Dr. Levens asked we go to his clinic so he can personally do our sonogram. I am happy with Dr. Levens. He is a great doctor.
Very modern, professional, clean. Has their process down. At the beginning of the process, Shady Grove set you up for a coordinator for financial, embryo, office, nurse- all parties which specialized in their reapected areas to help you to navigate when the process starts....She’ll [nurse] answer questions, has patience, you are able to contact her via email or phone and always returns call/email same day.
How was your experience with Eric Levens at Shady Grove Fertility?
I am in Virginia Beach. I go to the Rockville, Maryland location for treatments. Dr. Levens was at this location when I first started treatments but has moved. Although my treatments are remote, I still can call him anytime I have any questions. He calls and checks in on me to see if I have any questions. I monitor outside of Shady Grove but when we were pregnant last and was having heavy bleeding. Dr. Levens asked we go to his clinic so he can personally do our sonogram. I am happy with Dr. Levens. He is a great doctor. Too bad he is not in Virginia Beach. Shady Grove is worth the travel.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Do research and trust the process.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Like a human bc show they care. Communicated. Easy to get a hold of my nurse or doctor. Took time with me.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
We started with progesterone vaginal inserts and progesterone injections. Then, we moved to progesterone injections and was able to have implantation. As for estrogen, we started we just injections, second cycle we added estrogen vaginal inserts twice a day and now, inserts are up to three times a day. The change to estrogen have increase the uterine lining before implantation and increase of progesterone injections dosage have decrease bleeding after transfer.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Vivian Oseni)
She’ll answer questions, has patience, you are able to contact her via email or phone and always returns call/email same day.
Describe your experience with Shady Grove Fertility.
Very modern, professional, clean. Has their process down. At the beginning of the process, Shady Grove set you up for a coordinator for financial, embryo, office, nurse- all parties which specialized in their reapected areas to help you to navigate when the process starts.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
$25,000 donor egg, risk share program.
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Doctor was very careful about the amt of embryo we can transfer. He educated us to the possible risk for the baby and mom with multiple embryos. The 1st cycle, we transfer one. The 2nd cycle, two embryos bc we asked. I am glad although he prefers one embryo because we asked for two, he was open to our decision.
10
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
10
Age 30 - 31
2 IUI
1 IVF
Diminished Ovarian Reserve
Prefer not to answer
Income $100K - $199K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Levens is a great doctor who is to the point, yet in a caring way, and has a background in research. We never felt like he didn't know what he was doing. He called us a few times during the stimulation phase of our cycle to give us updates, or see if we had any questions.... Dr. Levens started us on the protocol we wanted. During the stimualtions he adjusted the dosages as needed. In general SGF does not really do out of the box protocols, they do take a more cookie cutter type approach for protocols.
SGF does use a cookie cutter approach for their protocols. Nothing is outside of the box. SGF is a large clinic, but we didn't really ever feel like we are just a number there. The Fairfax office was great!... There are many options at SGF and they use "global" fees, which is nice because monitoring is included in this. They have a single cycle package, and multi-cycle package, and a shared risk program.... Sarah our IVF coordinator was great.
How was your experience with Eric Levens at Shady Grove Fertility?
Dr. Levens is a great doctor who is to the point, yet in a caring way, and has a background in research. We never felt like he didn't know what he was doing. He called us a few times during the stimulation phase of our cycle to give us updates, or see if we had any questions.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Make a list of questions, discuss any doubts you have with Dr. Levens.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr. Levens is very personal and caring. If you have any questions about why he is doing something, just ask, he will explain it in detail. SGF sees a lot of patients and yet the care still feels personal.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
Dr. Levens started us on the protocol we wanted. During the stimualtions he adjusted the dosages as needed. In general SGF does not really do out of the box protocols, they do take a more cookie cutter type approach for protocols. However, this doesn't mean it can't work.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Sarah)
Sarah our IVF coordinator was great. She replies to emails and calls very promptly and gets to the point. The monitoring in the morning was fairly orgainized and quick. There were a few hiccups but nothing major at all.
Describe your experience with Shady Grove Fertility.
SGF does use a cookie cutter approach for their protocols. Nothing is outside of the box. SGF is a large clinic, but we didn't really ever feel like we are just a number there. The Fairfax office was great!
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Well run - a few hiccups but nothing to complain about.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
There are many options at SGF and they use "global" fees, which is nice because monitoring is included in this. They have a single cycle package, and multi-cycle package, and a shared risk program.
10
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
10
Age 42
3 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
Prefer not to answer
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
While the day to day instructions and details are conveyed by our nurse, Dr. Chang is usually available for questions if requested and called us directly if there was significant news (good or bad). During those calls, he always asked how am I doing--all of which made us feel like our case mattered...Dr. Chang is pleasant, knowledgeable, honest and an empathetic listener. He seems fully aware of the physical and financial challenges patients often experience. He is slightly hopeful while remaining candid. He also doesn't try to push us in a direction we don't want.
To be honest, it was a bumpy start with our nurse [at Shady Grove]. She's very kind and compassionate, but having worked with another nurse before, we could see that she was not as thorough in giving instructions. There's been much improvement since those initial hiccups, but we still ask for clarification on occasion...SGF handles monitoring appointments like a well-oiled machine. They do a great job from start to finish.
How was your experience with Frank Chang at Shady Grove Fertility?
Dr. Chang is pleasant, knowledgeable, honest and an empathetic listener. He seems fully aware of the physical and financial challenges patients often experience. He is slightly hopeful while remaining candid. He also doesn't try to push us in a direction we don't want.
During treatment, were you treated like a number or a human with Frank Chang at Shady Grove Fertility?
While the day to day instructions and details are conveyed by our nurse, Dr. Chang is usually available for questions if requested and called us directly if there was significant news (good or bad). During those calls, he always asked how am I doing--all of which made us feel like our case mattered.
Describe your experience with your nurse at Shady Grove Fertility.
To be honest, it was a bumpy start with our nurse. She's very kind and compassionate, but having worked with another nurse before, we could see that she was not as thorough in giving instructions. There's been much improvement since those initial hiccups, but we still ask for clarification on occasion.
Describe your experience with Shady Grove Fertility.
Shady Grove takes great effort to create an environment with compassionate professional care from the front desk folks that greet you at check-in to the medical staff passed in the halls to even how the waiting space is broken up so you don't walk into a massive open waiting room akin to visiting the DMV. When you're having a tough day as many of us do in this process, those things are comforting. We've been with Shady Grove through three IVF cycles and the one area of weakness is the Financial Services team. The Finance team has high turnover, doesn't always lay out costs clearly and at times may take days to respond to your call or message. That said, they are still pleasant to work with. I would suggest doing most communication on finances via email so you have records.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
SGF handles monitoring appointments like a well-oiled machine. They do a great job from start to finish.
Describe the costs associated with your care under Frank Chang at Shady Grove Fertility.
Two cycles of IVF with PGS testing: $21,500 plus the cost of meds which adds an additional $5,000-$7,500 per cycle.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
9
Doctor
Frank Chang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 21
1 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Native American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
when I met Dr. Nair she showed me true kindness and compassion. She is honest, knowledgeable, and most importantly she gave me hope.... She was honest and thorough when explaining our options and let us feel in control of our treatment plan. Dr Nair worked together with us as a team and assured we were comfortable in our decision making process...Dr Nair suggested that while taking clomid if I produced too many mature eggs that cycle I should not go through with IUI
Most weaknesses are just small inconveniences such as location and parking situation. In my opinion their main weakness is that the receptionist fails to answer and return phone calls. In person she is very unfriendly. The clinical staff at Shady Grove is absolutely wonderful...The financial counselor is thorough in explaining what is covered by insurance and what is owed. They offer a generous 25% off discount for military families
How was your experience with Anitha Nair at Shady Grove Fertility?
When Dr. Nair first introduced herself to my husband and I she approached us with a welcoming voice and a kind smile. She made us feel comfortable and patiently listened to everything we had to say. Dr Nair showed empathy and compassion when I opened up to her about our previous miscarriages. She was honest and thorough when explaining our options and let us feel in control of our treatment plan. Dr Nair worked together with us as a team and assured we were comfortable in our decision making process. Overall Dr. Nair has many strengths and as far as I have seen she has not shown any weaknesses.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility?
I highly recommend seeing Dr. Nair. She is everything we have been looking for in a doctor. There aren’t many like her.
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility?
I know what it’s like to feel like a number, I was treated as such by previous doctors who refused to provide further treatment for me... but when I met Dr. Nair she showed me true kindness and compassion. She is honest, knowledgeable, and most importantly she gave me hope.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility and their degree of success.
Dr Nair suggested that while taking clomid if I produced too many mature eggs that cycle I should not go through with IUI and take the chance conceiving multiples of 3 or more due to the increased risks of preterm labor and low birthweight.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Olga Mejia)
Our nurse was very organized and informative. She made sure we were satisfied and understood our treatment plan.
Describe your experience with Shady Grove Fertility.
The clinic has more strengths than weaknesses for sure. Most weaknesses are just small inconveniences such as location and parking situation. In my opinion their main weakness is that the receptionist fails to answer and return phone calls. In person she is very unfriendly. The clinical staff at Shady Grove is absolutely wonderful. They go above and beyond to satisfy patient needs. They even provide visuals to help further understand procedures. The financial counselor is thorough in explaining what is covered by insurance and what is owed. They offer a generous 25% off discount for military families, and a 5%-25% off discount for qualifying patients who make under 95k per year. Overall i’m high Satisfied.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility.
Initial consultation along with diagnostics was covered by Tricare. (No copay or deductible) otherwise consultation is $175. IUI costs $1,800. Clomid $100-$500. 25% off Military discount. IVF $10-$15k.
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr Nair suggested transferring no more than 2 embryos.
10
Doctor
Anitha Nair
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
8
9
Age 34
1 IVF
1 Egg Freezing
Male Factor
European
Black or African-American
Native American
Other
Income $200K - $499K
Entrepreneur
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Dr Bromer is an incredibly honest, understanding, truthful, scientific clinician. I wanted less fluff and more fact for the IVF process and he gave us just that... Don’t expect warm and fuzzies. He is kind, but he is a good doctor who’s main interest seems to be in the science behind getting and keeping a woman pregnant, not hand holding or coddling through the process.... When monitoring discovered a cyst he called me personally to discuss the details, importance and impact of the suggested immediate aspiration.
As part of the Shady Grove Fertility system my direct interaction with my doctor or nurse was limited and I got pass around in the system... Mindy [a nurse] was phenomenal. She always called me back within 24 hours, she would let me blabber away on the phone about my fears, doubts or excitement of a recent step in the treatment process. She provides detailed protocols and follow up phone calls to make sure I’m doing well with the next step.As part of the Shady Grove Fertility system my direct interaction with my doctor or nurse was limited and I got pass around in the system...
How was your experience with Jason Bromer at Shady Grove Fertility?
Dr Bromer is an incredibly honest, understanding, truthful, scientific clinician. I wanted less fluff and more fact for the IVF process and he gave us just that. As part of the Shady Grove Fertility system my direct interaction with my doctor or nurse was limited and I got pass around in the system, but when planning out our IVF protocol he heard everything we wanted, gave us all our options, and even when we said we eventually wanted to transfer two embryos in pursuit of twins he said “I would strongly recommend against that but we’ll do what you want. IVF has higher success rates nowadays than historically, it’ll be healthier for you and your baby if you transfer just one.” When monitoring discovered a cyst he called me personally to discuss the details, importance and impact of the suggested immediate aspiration. Even the day after my retrieval with a different doctor, my pain was unfathomable and he jumped into my emergency appointment to ensure no internal bleeding, ovarian twisting or unintentional rupture had taken place, when usually it was only myself, the ultrasound tech and a random nurse in my appointments. Even during this opiod crisis he didn’t say “it’s really unusual you to be hurting like this, just go home and rest.” He made sure I was safe and comfortable during my recovery, gave me a small prescription of a higher dose pain killer which finally enabled me to sit and sleep, and I returned to a normal state of post retrieval pain 2 days later without completing the prescription. Just today when one of our two embryos returned with a mosaic abnormality he spent 25 minutes on the phone with my husband and I going through every angle and potential outcome of whether or not to transfer it.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Don’t expect warm and fuzzies. He is kind, but he is a good doctor who’s main interest seems to be in the science behind getting and keeping a woman pregnant, not hand holding or coddling through the process.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
Dr Bromer always spoke with me directly only on the important matters. He would even wait while I conferences my husband in on a call and spent as much time as we needed on the phone answering questions. Much more occurred between the important phone calls, and our experience is a little tainted about how the clinic staff treated me like a number.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
Infertility is not biologically my problem, so the preexams confirmed all was right with my body. I presume the treatment plan was laid out as it would be for any standard patient. During Stims a cyst on my ovary was discovered, something new to me, and Dr Bromer called me to explain exactly how and why it would halt the IVF treatment and how important it was to have it removed right away. Apparently birth control, which I hadn’t taken in over 5 years, now (or maybe always?) made me develop an ovarian cyst. He advised the medications to stimulate my ovary and follicle growth would also make the cyst grow. My estrogen level was at 90 when it should’ve been 30-50. I can’t remember why the cyst would negatively impact the treatment but Dr Bromer did state if I didn’t get the cyst removed TOMORROW we could start Stims until the next month and hopefully the cyst would go down by then.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mindy Cotrell)
Mindy was phenomenal. She always called me back within 24 hours, she would let me blabber away on the phone about my fears, doubts or excitement of a recent step in the treatment process. She provides detailed protocols and follow up phone calls to make sure I’m doing well with the next step.
Describe your experience with Shady Grove Fertility.
SGF treated me like a number. It was a cattle call every morning for monitoring. When we went in for my retrieval they asked my husband for his sperm sample, and shocked we advised they’ve had it in their lab for 2 years!
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Cattle call line around the corner. Toward the end, one nurse/tech would holler into the waiting room “make sure you empty your bladder before your ultrasound!”
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
$24,000 for the IVF shared risk program, right now almost $5,000 for medications. The bill for the cyst aspiration hasn’t come in yet.
Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
My husband and I wanted twins out of this expense, invasive process. Dr Bromer strongly advised against it as twins can be more taxing on mom and the other fetus during pregnancy, and having one newborn is harder than two. At the end of this first round we only have one quality embryo to transfer anyway, but he did detail with us the potential outcomes, both best and worst case scenario, if we transferred the abnormal embryo. I figured if it miscarries, no big deal. He advised; if it miscarries a subsequent DNC may damage the other healthy fetus. I didn’t even think of that, I more so thought it would just drop out of me.
What specific things went wrong at Shady Grove Fertility?
  • Lost paperwork
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Shady Grove Fertility.
My issue was at the Rockville clinic. They forgot/misplaced didn’t read the paperwork to recognize my husbands sperm was right there in their lab for two years prior to my retrieval. Very unsettling as next month both of my embryos will be thawed and only one transferred; I now fear they’ll transfer the wrong one, the abnormal one which we are donating to science and will mistakenly explore the one healthy embryo.
8
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Frederick
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
10
10
Age 33 - 34
1 IUI
1 IVF
1 Egg Freezing
Male Factor
Tubal Blockage
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Levens is an amazing man and doctor. He cares soooo much! I am so glad that I have him on my team. I feel so lucky.... Dr. Levens is truly one of a kind! It has been such a long and rough road, we had a miscarriage 6 days ago. Things have been really hard but when Dr. Levens told us there was no heart beat at 8 weeks you could tell how sorry he was for us. This whole process is so scary but I know Dr. Levens has our best interest in hand.
Strengths- everyone [Shady Grove] really does care! They offer everything you need in one location which is amazing. Weakness- billing/insurance! Stay on top of everything!!!!! The community is great, lots of people to feel connected too and also the office is very new and clean which is amazing.... Each appointment seems like its at least $200 and that does not include meds. There have been many tears when dealing with the money part.
How was your experience with Eric Levens at Shady Grove Fertility?
Dr. Levens level of caring is beyond what we could ask for. I am so happy with him and my nurse. The other staff is amazing too. Dr. Levens is truly one of a kind! It has been such a long and rough road, we had a miscarriage 6 days ago. Things have been really hard but when Dr. Levens told us there was no heart beat at 8 weeks you could tell how sorry he was for us. This whole process is so scary but I know Dr. Levens has our best interest in hand.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
It has been a long journey for us- and I hope its not for you but just trust in the process and stay strong! Cry and yell when you need too. Take care of yourself. Dr. Levens cares he really does!
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr. Levens is an amazing man and doctor. He cares soooo much! I am so glad that I have him on my team. I feel so lucky.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mary! )
I LOVE MARY!!!! She is like family now. So lucky to have her. Truly amazing!
Describe your experience with Shady Grove Fertility.
Strengths- everyone really does care! They offer everything you need in one location which is amazing. Weakness- billing/insurance! Stay on top of everything!!!!! The community is great, lots of people to feel connected too and also the office is very new and clean which is amazing.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
It was very easy! Sometimes you waited but for the most part it was in and out. Made it a little better trying to get to work. They do a great job!
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
I am not sure, it been so much money. Each appointment seems like its at least $200 and that does not include meds. There have been many tears when dealing with the money part.
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I am happy that he suggested eSET...he said it was our choice but felt strongly about one for our situation.
10
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
10
Age 31 - 32
6 IUI
Male Factor
Latinx
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My husband suffers from male factor infertility. Dr. K [Kulshrestha] recommended he take vitamins (conception XR Theralogix). ... Dr.K is a very knowledgeable and compassionate doctor. Before each procedure she always draws a diagram of what will occur. We like it because we can know what to anticipate. She also explains any possible side effects that could occur during the procedure. She is honest but very reassuring and positive regarding any of the procedures.
There was one occasion when they forgot to tell us to update our blood work. Unfortunately this did mean we had to miss one IUI cycle until the results were received. ... The clinic in Waldorf [Shady Grove Fertility] is small so they do not do IVF there but they can perform IUI's, sonograms, and blood work. For larger procedure there are several other offices you can go to such as Rockville and Fairfax. The facilities there are also very nice and calming. Everything is always extremely clean and very pleasant. They are also typically quiet and peaceful which is nice. ...
How was your experience with Sunita Kulshrestha (retired) at Shady Grove Fertility?
Dr.K is a very knowledgeable and compassionate doctor. Before each procedure she always draws a diagram of what will occur. We like it because we can know what to anticipate. She also explains any possible side effects that could occur during the procedure. She is honest but very reassuring and positive regarding any of the procedures. Lastly, the best thing is she always welcomes you with a smile. She is extremely kind and always makes you feel like you are her only patient.
What's one piece of advice would you give a prospective patient of Sunita Kulshrestha (retired) at Shady Grove Fertility?
Make sure to book your appointments well in advance. She is very popular and can get booked up quickly.
During treatment, were you treated like a number or a human with Sunita Kulshrestha (retired) at Shady Grove Fertility?
The staff is incredibly kind. The nurse we have been given is always willing to answer phone calls and emails. They try to work with us in any way they can. The doctor is very honest and always tells us what to expect. She is very sweet and you can tell she cares about her patience's.
Describe the protocols Sunita Kulshrestha (retired) used in your cycles at Shady Grove Fertility and their degree of success.
My husband suffers from male factor infertility. Dr. K recommended he take vitamins (conception XR Theralogix). The vitamins helped increase his semen sample and give it a thinner viscosity. His numbers did rise which was great. She recommended natural cycle IUI treatments. We did 5 IUI cycles all of which failed. She gave us the option to try IVF right after the 5th one but we asked to do a 6th cycle. She complied but unfortunately it did not take. Now we are working towards IVF treatments. I have been put on birth control to prevent any abscess growths on my ovaries.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alexis Jordan)
Alexis has been wonderful through out this whole process. Every single email I write or phone call I make she responds too. She knows this is a difficult process and never pushes anything on us. Whenever she can she finds a way to find us a discount or coupon towards our medications. There was a time when I was very down and emotional. She told me I could take the time I needed to heal. She also said the team and herself were there to get us through this. She truly a sweet person and we are so lucky she is our nurse!
Describe your experience with Shady Grove Fertility.
The clinic in Waldorf is small so they do not do IVF there but they can perform IUI's, sonograms, and blood work. For larger procedure there are several other offices you can go to such as Rockville and Fairfax. The facilities there are also very nice and calming. Everything is always extremely clean and very pleasant. They are also typically quiet and peaceful which is nice.
Describe the costs associated with your care under Sunita Kulshrestha (retired) at Shady Grove Fertility.
Each IUI was around $300. For IVF we qualified for one of their 50/50 programs. We get up to 6 cycles from this program. However, if at any time we decide to stop treatments the procedure does not work we will receive our money back. The medications are not included in this procedures. The nurse gave us to different pharmacies which happen to be rivals. They also helped us get discounts for the medications required.
Describe Sunita Kulshrestha (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We are going to try for a single embryo transfer which I am comfortable with.
What specific things went wrong at Shady Grove Fertility?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility.
There was one occasion when they forgot to tell us to update our blood work. Unfortunately this did mean we had to miss one IUI cycle until the results were received. The nurse admitted to the mistake and they waived did waive our fee for one of out appointments.
10
Doctor
Sunita Kulshrestha (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Waldorf
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 38
1 IVF
Male Factor
European
Latinx
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Martin and his nursing staff are truly the best thing that I could have by my side during this process. He was always very calm, patient and explain things in times that I could understand. He never rushed our visit and always gave me the chance to ask questions.... For my first egg retrieval Dr. Martin placed me on an antagonist protocol. The reason we needed to seek IVF help was my husband suffers from male factor in fertility. Otherwise I have three healthy children from my previous marriage and no history of any issues conceiving.
Everybody that I encountered in regards to nurses and doctors [Shady Grover Fertility] were amazing. My only concern is the financial stand. It is hard to get them on the phone, they do not follow through with responses quickly and you have to make sure that you are on top of your benefits if using insurance or no exactly what you’re paying for so you can catch errors and get them correct The clinic has an amazing clinical staff.
How was your experience with Ryan Martin at Shady Grove Fertility?
As I have said in previous chances, Dr. Martin MD as a clinician is far more than I could ever expect from my doctor. I wish more doctors were like him. Whenever he saw that I was getting down in the process he will try to make sure to get me to laugh or smile and remind me that keeping a positive mindset is a big part of the process. He seem to always be involved in my care even after I was realeased from the clinic after my pregnancy. From the very first consultation when I met him and he sat down and drew a diagram out of what my care plan would look like to make sure that I understood everything that was going to happen to me I had a great feeling about him. Even after my husband’s job has relocate from Pennsylvania to New York three hours away I went to consultations with other doctors and did not find anyone that I felt transferring my care too and now decide to drive three hours each way to see him because I believe that much in him.
What's one piece of advice would you give a prospective patient of Ryan Martin at Shady Grove Fertility?
Do not be afraid to ask questions. He will answer every question and to him none are stupid questions. Give him the chance to allow you to feel comfortable
During treatment, were you treated like a number or a human with Ryan Martin at Shady Grove Fertility?
Dr. Martin and his nursing staff are truly the best thing that I could have by my side during this process. He was always very calm, patient and explain things in times that I could understand. He never rushed our visit and always gave me the chance to ask questions. When my second embryo transfer resulted in a missed miscarriage Dr. Martin’s office staff reach out to me throughout the entire process And I was also shocked that he personally called me at least three times just to check on how I was doing mentally as well as physically. It was the most comforting feeling ever to know that I was not alone from a clinical perspective and even as human beings.
Describe the protocols Ryan Martin used in your cycles at Shady Grove Fertility and their degree of success.
For my first egg retrieval Dr. Martin placed me on an antagonist protocol. The reason we needed to seek IVF help was my husband suffers from male factor in fertility. Otherwise I have three healthy children from my previous marriage and no history of any issues conceiving. He explained to me that we would have to use IVF with ICSI because my current husband‘s sperm had to be surgically retrieved . During my first egg retrieval we used an hCG trigger however it caused me to overstimulate so now in my second egg retrieval cycle we are using lupron instead. After our miscarriage when we weren’t sure if we should proceed with IVF Dr. Martin explained that he felt we still had a chance because my body has proven that knows what to do in regard to my uterus, we just need a good embryo to implant. He said he felt as though the sperm was not a huge issue because we were able to get 3 embryos to blastocyst stage and highly recommended that this next cycle we utilize PGS testing to give ourselves the best cancelled of implanting a good embryo.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Debbie Dancer)
Dr. Martin’s nurse Debbie, is like a ray of sunshine. She was always feed it to hold my hand, get me through the hard times and explain things to me. They were times that she would be off for the day but would still make sure to call me with my results because she wanted to be the one to provide them to me. You can tell that she has a genuine caring and compassionate spirit for her patients and it shows in everything that she does.
Describe your experience with Shady Grove Fertility.
The clinic has an amazing clinicals. Everybody that I encountered in regards to nurses and doctors were amazing. My only concern is the financial stand. It is hard to get them on the phone, they do not follow through with responses quickly and you have to make sure that you are on top of your benefits if using insurance or no exactly what you’re paying for so you can catch errors and get them correct The clinic has an amazing clinical staff. Everybody I encountered in regards to nurses and doctors were amazing. My only concern is the financial stand. It is hard to get them on the phone, through with responses quickly and you have to make sure that you are on top of your benefits if using insurance or know exactly what you’re paying for so you can catch errands and get them corrected. Do not be afraid to make a little noise to get the response that you need from the billing and financial department. Dealing with them is a pain but more than worth it to have the clinical staff on my side.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
When I lived in Pennsylvania morning monitoring appointments when that hard for me. Once I move to New York however monitoring between 7 and 9 AM was a little more difficult to get to considering I was driving three hours each way to get the air. One time I arrived after 10 AM but I was able to drive to the Chesterbrook facility and still see my doctor as he was there that afternoon. They understood my trip and we’re more than willing to help accommodate.
Describe the costs associated with your care under Ryan Martin at Shady Grove Fertility.
I don’t recall as my insurance covered everything except genetic testing. PGS testing is $3400
Describe Ryan Martin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
For my first transfer we only transfer the one embryo. My second transfer was two embryos because we only had to laugh and Dr. Martin MD is open to discussing this with me. I told him that my insurance only allows us three chances and I would rather him play at two and still have one more chance laughed to go through another egg retrieval. He helped me weigh all the options and was open to my feelings and agreed to transfer two embryos in the second transfer. I love that we came to that decision together
10
Doctor
Ryan Martin
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 39 - 40
4 IUI
6 IVF
Donor Eggs
Donor Sperm
European
Prefer not to answer
Income $200K - $499K
Lawyer
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sasson was compassionate and understood what I had been through previously. He allowed me to speak and let my feelings be understood before moving forward.... He made everything seamless for a donor egg cycle after 5 long years of IVF troubles - even coordinating most of the monitoring for me in New York...he is organized and knows what he is doing...He is the first doctor who actually really delved into and reviewed my entire very long medical record before I got to the appt with him
The clinic [Shady Grove Fertility] was organized throughout the process and handled any request/communication timely and with professionalism. I would highly recommend. A new patient should feel confident putting care in their hands. At the time, their donor egg website was transitioned to a new format and had a few hiccups, but staff helped throughout. The clinic also had helpful online presentations on various topics to review.
How was your experience with Isaac Sasson at Shady Grove Fertility?
Dr. Sasson was incredibly warm and caring during the whole process. He made everything seamless for a donor egg cycle after 5 long years of IVF troubles - even coordinating most of the monitoring for me in New York. I wouldn’t be holding my son now without him! I am forever grateful and highly recommend him - both for his expertise and gentle manner in dealing with his patients.
What's one piece of advice would you give a prospective patient of Isaac Sasson at Shady Grove Fertility?
He is very impressive. I had been too various fertility specialists, but finally with Dr. Sasson I felt that he was prepared, listened to me, and had a game plan with very specific details as to what I could expect. He is the first doctor who actually really delved into and reviewed my entire very long medical record before I got to the appt with him - previously, I felt each doctor did not bother to (even after all my work of gathering it). The uncertainty of dealing with infertility is a lot of the frustration - he and his staff take that away. Don't be afraid because he is organized and knows what he is doing. I say that with confidence as I was relatively calm having a donor cycle done in PA while I was being seen in NY; he inspires confidence.
During treatment, were you treated like a number or a human with Isaac Sasson at Shady Grove Fertility?
Dr. Sasson was compassionate and understood what I had been through previously. He allowed me to speak and let my feelings be understood before moving forward.
Describe the protocols Isaac Sasson used in your cycles at Shady Grove Fertility and their degree of success.
I had a donor egg cycle split with another couple. I used the long Lupron cycle. I had very poor egg quality in prior attempts using my own eggs so this was the best approach. The Lupron cycle was fine for me, and I also was watched carefully as I had previously ovulated prematurely before an egg retrieval. He synced up everyone's cycles to have a transfer when expected.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Abbie Chapin)
The nursing staff was wonderful. From initial assessment for the egg donor program through conception and birth, all of the nurses and staff were excited for me and showed compassion beyond what I had experienced elsewhere. Their warmth was a breath of fresh air.
Describe your experience with Shady Grove Fertility.
The clinic was organized throughout the process and handled any request/communication timely and with professionalism. I would highly recommend. A new patient should feel confident putting care in their hands. At the time, their donor egg website was transitioned to a new format and had a few hiccups, but staff helped throughout. The clinic also had helpful online presentations on various topics to review.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
I was monitored in NY while my egg donor had her appointments in Chestbrook. I was always abreast of her status and I felt completely involved. My paperwork for appointments for myself in NY were handled well as well.
Describe the costs associated with your care under Isaac Sasson at Shady Grove Fertility.
The costs were reasonable in comparison to NY IVF clinic prices. i utilized the shared donor egg program and my insurance, which covered a good portion of costs exclusive of the donor eggs themselves. The staff were very helpful in assessing options for me.
10
Doctor
Isaac Sasson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
10
Age 34 - 36
3 IUI
3 IVF
Unexplained
European
Middle Eastern
Income $100K - $199K
Accountant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Because I was traveling... for treatment, I really thought I would lose some personal interaction with my doctor. However, Dr. Yazigi went out of his way to speak to me as long as I needed while we were in Towson and made an effort on several occasions to call me and talk through my treatment options. He always took the time to be kind and to give me all the time I needed.
The clinic [Shady Grove] itself is very clean and the staff are very organized. I did all of my testing remotely though in another clinic. Therefore, I did not get the full experience of multiple visits to the clinic outside of procedures....Very strong preference for eSET....I loved that I had a direct email and could always email or talk with Elayne when I needed anything. She was very accessible.
How was your experience with Ricardo Yazigi (retired) at Shady Grove Fertility?
Dr. Yazigi is practical and always measured my expectations in a thoughtful way. He under-promised and over-delivered in my case. He always took the time to talk to me and never rushed our appointments.
What's one piece of advice would you give a prospective patient of Ricardo Yazigi (retired) at Shady Grove Fertility?
The same advice I would give any patient...take control of your health. Ask as many questions as you need to feel comfortable. Trust that Dr. Yazigi will give you thoughtful answers.
During treatment, were you treated like a number or a human with Ricardo Yazigi (retired) at Shady Grove Fertility?
Because I was traveling from Birmingham, AL to Towson, MD for treatment, I really thought I would lose some personal interaction with my doctor. However, Dr. Yazigi went out of his way to speak to me as long as I needed while we were in Towson and made an effort on several occasions to call me and talk through my treatment options. He always took the time to be kind and to give me all the time I needed.
Describe the protocols Ricardo Yazigi (retired) used in your cycles at Shady Grove Fertility and their degree of success.
21 days BCP, Del Estogen (20 mg/ml) .2ml IM every third evening three weeks prior to FET, Progesterone in Oil (50 mg/ml) 1ml IM daily starting 5 days prior to FET. Del Estrogen and Progesterone in oil continued until 12 weeks. Prednisone and blood thinner also started a few days prior to procedure and continued through 14 weeks.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Elayne Kochis)
I loved that I had a direct email and could always email or talk with Elayne when I needed anything. She was very accessible.
Describe your experience with Shady Grove Fertility.
The clinic itself is very clean and the staff are very organized. I did all of my testing remotely though in another clinic. Therefore, I did not get the full experience of multiple visits to the clinic outside of procedures.
Describe the costs associated with your care under Ricardo Yazigi (retired) at Shady Grove Fertility.
I paid for the shared risk program with genetic testing. It was $27,500 fully refundable without success. Follow up transfers with remaining embryos were $4,600.
Describe Ricardo Yazigi (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Very strong preference for eSET.
10
Doctor
Ricardo Yazigi (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Towson
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
10
Age 31 - 33
3 IUI
5 IVF
Surrogacy
Diminished Ovarian Reserve
European
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
We used a fresh cycle-frozen embryo transfer [with Dr. Levy] because my lining responded better to IVF drugs, but we transferred a genetically tested 5 day embryo... saw us after we’d failed several courses of treatment and we thought we were ready to move on to donor eggs. He encouraged us to try with him again. We had our best cycle on record for a freeze all, and he studied MY DATA and saw that my lining didn’t respond on using traditional FET drugs so we used injectibles instead- boom- two Singleton babies later, we cannot be more satisfied with our doc.
We did two IVFs and 2 transfers to get our “take home baby” [at Shady Grove Fertility-Rockville]...runs like a well oiled machine. I love that the surgical bays are so clean and organized- trust me, I’ve been to some truely shady fertility clinics (pun intended). The teams for retrievals and transfers are military like in their processes- it makes me feel safe and secure as a patient, that my proceedure is in good hands and that they’re transferring the right embryos. They’re always stopping to match names and procedures.
How was your experience with Michael Levy at Shady Grove Fertility?
Dr. levy saw us after we’d failed several courses of treatment and we thought we were ready to move on to donor eggs. He encouraged us to try with him again. We had our best cycle on record for a freeze all, and he studied MY DATA and saw that my lining didn’t respond on using traditional FET drugs so we used injectibles instead- boom- two Singleton babies later, we cannot be more satisfied with our doc. They see a million patients there and even though we didn’t see our doc a ton, I know he was carefully looking after me.
What's one piece of advice would you give a prospective patient of Michael Levy at Shady Grove Fertility?
As an out of state patient, be prepared for a long stay near the clinic before the IVF for monitoring, this means days off of work and hotel costs.
During treatment, were you treated like a number or a human with Michael Levy at Shady Grove Fertility?
We didn’t get to talk to or email with Dr levy apart from the initial consultation and strategy changes after a failed cycle. But we had a dedicated nurse who was very much available by phone and e-mail for all of our questions and concerns. To us, it didn’t matter because we got two babies (singletons) and that’s all that mattered after not getting the same results for years of treatment before.
Describe the protocols Michael Levy used in your cycles at Shady Grove Fertility and their degree of success.
We used a fresh cycle-frozen embryo transfer because my lining responded better to IVF drugs, but we transferred a genetically tested 5 day embryo.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jordan Blades and Nicole Antonio)
We both called and emailed and always got quick responses.
Describe your experience with Shady Grove Fertility.
Shady Grove runs like a well oiled machine. I love that the surgical bays are so clean and organized- trust me, I’ve been to some truely shady fertility clinics (pun intended). The teams for retrievals and transfers are military like in their processes- it makes me feel safe and secure as a patient, that my proceedure is in good hands and that they’re transferring the right embryos. They’re always stopping to match names and procedures.
Describe the costs associated with your care under Michael Levy at Shady Grove Fertility.
Oye. I think we paid 25k for two cycles of IVF plus including all FETs for the embryos created until we took home a baby. We did two IVFs and 2 transfers to get our “take home baby”. Then we had frozen embryos left and only had to pay for FET for our next baby. Storage costs were about 500$ for embryos and 300? Maybe for sperm, yearly.
Describe Michael Levy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
If your lining isn’t good and you transfer more than one, you lose a chance to try to prep the lining a different way. Plus Dr levy was a huge proponent of single embryo transfers because it was safer for mom and baby.
10
Doctor
Michael Levy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
9
9
Age 35
2 IVF
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Beall was our second RE and even further down the line of doctors and OBGYNs who had done testing, etc. prior to us committing to IVF -- yet she was the first to use specifics, including success rates, to determine a plan of care that felt appropriate and thoughtful. Although we were not successful on our two attempts to conceive with IVF, I would return to her for another round.... While Dr. Beall would refer to some diagnostic software to give specifics
The staff at Shady Grove could be friendly to a fault (even creepily so on occasion). Although they were generally competent, the bureaucracy was sometimes exhausting.... The clinic was clean and bright. I appreciated the notices that discouraged patients from bringing other children to appointments for sensitivity reasons. I did not enjoy the creepy, over bearing sentiments to "think positive" and "stay hopeful."
How was your experience with Stephanie Beall at Shady Grove Fertility?
Dr. Beall was our second RE and even further down the line of doctors and OBGYNs who had done testing, etc. prior to us committing to IVF -- yet she was the first to use specifics, including success rates, to determine a plan of care that felt appropriate and thoughtful. Although we were not successful on our two attempts to conceive with IVF, I would return to her for another round.
What's one piece of advice would you give a prospective patient of Stephanie Beall at Shady Grove Fertility?
Be prepared to receive a straightforward plan for care, delivered efficiently (but not particularly warmly).
During treatment, were you treated like a number or a human with Stephanie Beall at Shady Grove Fertility?
While Dr. Beall would refer to some diagnostic software to give specifics, she would also use a paper and pen to sketch out exactly what was going to happen, when, and how. She allowed as much time as needed for questions and clarification so that we always left an appointment fully understanding the plan going forward.
Describe the protocols Stephanie Beall used in your cycles at Shady Grove Fertility and their degree of success.
Standard protocol, IVF with ICSI. The first retrieval eggs only fertilized with rescue ICSI. The second retrieval we implemented ICSI right away and 7/15 fertilized (only 1 survived to transfer). The trigger shot taken prior to each of my retrievals caused a migraine.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tina Yingling)
The staff at Shady Grove could be friendly to a fault (even creepily so on occasion). Although they were generally competent, the bureaucracy was sometimes exhausting.
Describe your experience with Shady Grove Fertility.
The clinic was clean and bright. I appreciated the notices that discouraged patients from bringing other children to appointments for sensitivity reasons. I did not enjoy the creepy, over bearing sentiments to "think positive" and "stay hopeful."
Describe Stephanie Beall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Beall recommended a single embryo transfer and indicated that transferring multiple embryos does not increase the chance for a successful pregnancy, only increases chance of multiples.
What specific things went wrong at Shady Grove Fertility?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Shady Grove Fertility.
On one occasion instructions that were meant to be communicated to me within a certain time frame, were not. The error did not result in significant inconvenient, only frustration.
9
Doctor
Stephanie Beall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Towson
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2018, Unknown Success
9
10
Age 35 - 38
3 IUI
IVF
Embryo Freezing
Unexplained
East Asian
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
That was our last IUI as Dr Levens thought that too many IUI cycles with clomid would thin my lining. Now we are moving onto IVF with PGS testing as I respond well to clomid but had troubles getting pregnant/ keeping a pregnancy. He felt that because I was creating a good number of follicles, and because the baby we miscarried had chromosomal abnormalities that PGS would be a good option for us to determine which embryo would be the healthiest.
I thought I might have a thyroid issue (based on terrible internetting) and she [the nurse at Shady Grove] without question added it to my bloodwork to appease me. The nurses who do the bloodwork are all very gentle and nice. I think they must know I experienced a miscarriage and now that when I get my blood drawn to see the HCG levels are going down, they’re very delicate with me.
How was your experience with Eric Levens at Shady Grove Fertility?
During what is a very stressful time, Dr Levens was always candid but caring and compassionate. He gave us positive and negative feedback and it was always welcome. I felt very comfortable with him. He was always encouraging and was direct when I told him about the things I had read on the internet. He was never condescending or rude. I truly feel as though he is on this journey with us.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
You won’t always see Dr Levens at every appointment but at the big ones you will (IUI, follow ups). He stayed late with us one evening to answer all our questions. He truly cares about his patients.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
He has a very gentle bedside manner. When we got pregnant he was genuinely so happy for us. When we lost our baby he was so empathetic and caring.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
We have undergone 3 IUI cycles with two cancelled cycles due to over stimulation. When I responded too well, he adjusted my clomid dosage (from 75 to 50mg). We were able to get pregnant with our last IUI cycle but unfortunately lost the baby at 8.5 weeks. Dr Levens was at the appointment where we learned there was no longer a heartbeat. That was our last IUI as Dr Levens thought that too many IUI cycles with clomid would thin my lining. Now we are moving onto IVF with PGS testing as I respond well to clomid but had troubles getting pregnant/ keeping a pregnancy. He felt that because I was creating a good number of follicles, and because the baby we miscarried had chromosomal abnormalities that PGS would be a good option for us to determine which embryo would be the healthiest.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lisha Tolbert, Sarah Conron )
We had a change in nurses as one left for personal reasons. Our new nurse is very nice and I’m still getting to know her (and she’s still getting to know us). I thought I might have a thyroid issue (based on terrible internetting) and she without question added it to my bloodwork to appease me. The nurses who do the bloodwork are all very gentle and nice. I think they must know I experienced a miscarriage and now that when I get my blood drawn to see the HCG levels are going down, they’re very delicate with me.
Describe your experience with Shady Grove Fertility.
I really like that you don’t feel like a cog in the machine. The Annandale office has moved to fairfax just a mile or two away and their surgical facility has opened which makes things much more convenient (you won’t necessarily have to go to Rockville anymore).
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
I’m very lucky that so far my insurance has covered all IUI. My husband’s insurance will cover our ivf.
9
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2018, Successful
10
10
Age 33 - 36
1 IVF
Unexplained
European
Middle Eastern
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I have nothing bad to say about Dr Levens. Everything about him is what you look for in a doctor for sensitive treatment such as this. He is soft spoken, kind, informative, reads patients well so understands when there’s hesitation and doesn’t push, he’s super knowledgeable and and trustworthy.... We had unexplained infertility, so we weren’t terribly agressive with the treatments. I was on birth control for 3 weeks, then stimulated meds for about another 3, retrieved 10 mature eggs, only 4 fertilized, and only 2 graded high enough for transfer or freezing.
There was a bit of quick expansion at the clinic [Shady Grove], and a disconnect with the clinical office and billing, so while things USED TO work like a well oiled machine, in 2018 all that stopped and things were pretty chaotic. I was glad to have had treatment prior to their expansion because I got great service then... The nursing staff was a hit or miss. I prefer more information. Over less, and it was sometimes tough getting all the information needed, and in the timeline needed.
How was your experience with Eric Levens at Shady Grove Fertility?
I have nothing bad to say about Dr Levens. Everything about him is what you look for in a doctor for sensitive treatment such as this. He is soft spoken, kind, informative, reads patients well so understands when there’s hesitation and doesn’t push, he’s super knowledgeable and and trustworthy.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Don’t be afraid to ask any questions you have because he will answer everything!!
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
I never felt like a number to Dr Levens. He always recognized me by name when passing me by in the clinic, he was incredibly caring and always looking out for our best interest and what we were hoping to achieve. He was incredibly patient and explained everything in detail because I like a lot of information.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
We had unexplained infertility, so we weren’t terribly agressive with the treatments. I was on birth control for 3 weeks, then stimulated meds for about another 3, retrieved 10 mature eggs, only 4 fertilized, and only 2 graded high enough for transfer or freezing. Levens recommenced any future retrievals we will do ICSI to increase odds for fertilization. Levens also recommended transferring only one embryo for the first cycle, because there wasn’t any reason to believe implantation was an issue, and chances of twins drastically increased with the transfer of two embryos. The first fresh cycle, I transferred one, which resulted in a Live birth Singleton, and the second frozen embryo I am currently 33 weeks pregnant with no complications. The second was a frozen embryo transfer, and everything went very smoothly, birth control for 3 weeks, then progesterone in oil for a couple more weeks plus vaginal suppository of estridol pills. Continued with a few more weeks of PIO after positive beta, and then finished last few weeks with vaginal suppository of endometrin.
Describe your experience with your nurse at Shady Grove Fertility.
The nursing staff was a hit or miss. I prefer more information. Over less, and it was sometimes tough getting all the information needed, and in the timeline needed. Also there was a quick expansion at the office, so I got shuffled around to various nurses which was tough. Dr Levens was my doctor throughout, but the nurses changed a few times, sometimes not having a nurse assigned at all, and that was hard to get information sometimes, like protocol, prescriptions, timing for meds, random questions, etc.
Describe your experience with Shady Grove Fertility.
There was a bit of quick expansion at the clinic, and a disconnect with the clinical office and billing, so while things USED TO work like a well oiled machine, in 2018 all that stopped and things were pretty chaotic. I was glad to have had treatment prior to their expansion because I got great service then, but now it’s tough and I hope they work out their kinks soon.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
The costs included treatment only, I purchased meds separately.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2018, Unknown Success
9
10
Age 37 - 40
3 Egg Freezing
Donor Sperm
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I find Dr. Moon very personable and honest, which is great. Sometimes the small niceties are missing -- e.g., once I had a retrieval on my birthday and no one noticed, even though they asked me my birth date multiple times ... Dr. Moon is very open and a candid communicator. She was honest about whether she thought I should pursue treatment, and when one cycle wasn't going well, she was honest about whether she thought I should cancel or not. I really appreciate the fact that every time I talk to her, I know I'm hearing exactly what she thinks about my situation.
Shady Grove does a huge business in the DC-area and knows how to treat its patients. There are no "emotional frills" -- or maybe I just haven't needed them -- but the treatment is efficient and empathetic to its patients' needs... I always found everyone friendly, empathetic, and caring....I remember that I got 4 cycles/20 eggs for $12k + med costs....Sometimes the small niceties are missing -- e.g., once I had a retrieval on my birthday and no one noticed
How was your experience with Kimberly Moon at Shady Grove Fertility?
Dr. Moon is very open and a candid communicator. She was honest about whether she thought I should pursue treatment, and when one cycle wasn't going well, she was honest about whether she thought I should cancel or not. I really appreciate the fact that every time I talk to her, I know I'm hearing exactly what she thinks about my situation.
What's one piece of advice would you give a prospective patient of Kimberly Moon at Shady Grove Fertility?
I would just say good luck with the treatment! There are definitely no worries or concerns about Dr. Moon herself.
During treatment, were you treated like a number or a human with Kimberly Moon at Shady Grove Fertility?
I find Dr. Moon very personable and honest, which is great. Sometimes the small niceties are missing -- e.g., once I had a retrieval on my birthday and no one noticed, even though they asked me my birth date multiple times and the current date was written down everywhere, LOL.
Describe the protocols Kimberly Moon used in your cycles at Shady Grove Fertility and their degree of success.
I don't remember all the details of my retrieval, but I think the procedures were pretty standard. I used Bravelle (+ one other drug I'm not remembering), standard trigger shots (only one intramuscular), and never had any problems recovering from the actual retrievals.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: (don't remember))
I don't remember many specifics, but I always found everyone friendly, empathetic, and caring.
Describe your experience with Shady Grove Fertility.
Shady Grove does a huge business in the DC-area and knows how to treat its patients. There are no "emotional frills" -- or maybe I just haven't needed them -- but the treatment is efficient and empathetic to its patients' needs.
Describe the costs associated with your care under Kimberly Moon at Shady Grove Fertility.
I remember that I got 4 cycles/20 eggs for $12k + med costs. There was a refund if you only did one (or maybe two) cycle(s), but since I didn't take that option I don't remember the details.
Describe Kimberly Moon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I haven't gone through embryo transfer yet, but Dr. Moon seems open to eSET, for which I am extremely grateful.
9
Doctor
Kimberly Moon
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
9
10
Age 29 - 30
IVF
Unexplained
Other
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Matla understood the pain we were going through to conceive and the tough place we were in. He was understanding, patient and explained all the results and procedures so that we could comprehend our treatment. He never rushed through our appointments to get to the next patient...Dr. Mottla wanted to provide us with a child and tried to take our income in to consideration so we didn’t throw money at a treatment that wouldn’t provide us our desired outcome. He let us take our time discussing our treatment so that we were not rushed to a decision.
Everyone is so friendly and kind! They [Shady Grove] take the time to see you and get to know you! The most intimidating part is meeting with the finance team because the next step becomes real. However, they provide advice to those that have to pay out of pocket so you get the best results of your treatment...Dana was the best! I felt she was more of a family member than our nurse...She gave me her cellphone number and let me ask questions whenever I had them. She was quick to return my calls and so compassionate.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla wanted to provide us with a child and tried to take our income in to consideration so we didn’t throw money at a treatment that wouldn’t provide us our desired outcome. He let us take our time discussing our treatment so that we were not rushed to a decision. I appreciated his explanations so that we knew what to expect during treatment.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Be aware that he is blunt. He’s not being unkind, sometimes delivering bad news is not easy. He is there to help and understands what you’re going through.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
Dr. Matla understood the pain we were going through to conceive and the tough place we were in. He was understanding, patient and explained all the results and procedures so that we could comprehend our treatment. He never rushed through our appointments to get to the next patient. We felt like our infertility was not a problem.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana)
Dana was the best! I felt she was more of a family member than our nurse. She gave me her cellphone number and let me ask questions whenever I had them. She was quick to return my calls and so compassionate.
Describe your experience with Shady Grove Fertility.
Everyone is so friendly and kind! They take the time to see you and get to know you! The most intimidating part is meeting with the finance team because the next step becomes real. However, they provide advice to those that have to pay out of pocket so you get the best results of your treatment.
Describe the costs associated with your care under Gilbert Mottla at Shady Grove Fertility.
Dana was good to call around to find us the best priced medication which was $423 a cycle. IVF was $30,000 for 6 cycles and a shared risk. If you did not deliver a child after 6 sessions you were fully refunded.
9
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
10
Age 26 - 27
6 IUI
1 IVF
PCOS
European
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sasson goes the extra mile. He makes sure that we feel comfortable and ready for the next steps. He coordinates our daily lives with our treatments and adjusts everything to make it work for us. He's kind, patient and overall WONDERFUL!! I wouldn't have want to go through all of this with anyone else. He's been there for us every single step of the way and I wouldn't change anything!!
Erica was our first assigned nurse [at Shady Grove of PA]. She took care of us during our first IUI's and was wonderful. She made sure to call every time to check on us, including during the 2 weeks period of wait between IUI and pregnancy test. She then moved to being an IVF nurse and we were assigned Nikki to continue working with us. Nikki has been beyond wonderful as well. She taken care of absolutely everything, she's taken the time to call, email and make sure that we understand the process that we are going through. They have both been BEYOND AMAZING!!
How was your experience with Isaac Sasson at Shady Grove Fertility?
Dr. Sasson goes the extra mile. He makes sure that we feel comfortable and ready for the next steps. He coordinates our daily lives with our treatments and adjusts everything to make it work for us. He's kind, patient and overall WONDERFUL!! I wouldn't have want to go through all of this with anyone else. He's been there for us every single step of the way and I wouldn't change anything!!
What's one piece of advice would you give a prospective patient of Isaac Sasson at Shady Grove Fertility?
You'll be in the BEST hands!
During treatment, were you treated like a number or a human with Isaac Sasson at Shady Grove Fertility?
Dr. Sasson goes above and beyond and makes my husband and I feel like his only patients. We know that he's busy and he still makes the time to call us and give us updates on our treatment.
Describe the protocols Isaac Sasson used in your cycles at Shady Grove Fertility and their degree of success.
We started with clomid and IUI's, when that didn't give the results we were expecting, Dr. Sasson called us for a meeting in the office and explained that we had many things to try before taking a step towards IVF, since we were nervous about that. We then started letrozole and more IUI's, every single failed IUI that we had, Dr. Sasson would take the time to call and let us know the results and make sure that we were ok. When the third or fourth IUI with letrozole didn't work, we sat in his office and he explained how IVF works and told us our plan of treatment. He was very through and explained in a manner that made us feel comfortable and sure that we understood every step of the way.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Erica and Nikki)
Erica was our first assigned nurse. She took care of us during our first IUI's and was wonderful. She made sure to call every time to check on us, including during the 2 weeks period of wait between IUI and pregnancy test. She then moved to being an IVF nurse and we were assigned Nikki to continue working with us. Nikki has been beyond wonderful as well. She taken care of absolutely everything, she's taken the time to call, email and make sure that we understand the process that we are going through. They have both been BEYOND AMAZING!!
Describe your experience with Shady Grove Fertility.
I loved the clinic. When we first entered Shady Grove in Chesterbrook we loved everything about it. The fact that we felt we were in a private area, lots of trees, very quiet place... we felt very comfortable and were greeted by Nina the receptionist so warmly that it really made a huge difference in our progress.
Describe the costs associated with your care under Isaac Sasson at Shady Grove Fertility.
Treatment is very expensive but that's what we expected when we first walked in. Dr. Sasson explained to us and assigned us to a financial counselor who in depth explained the cost of every single treatment we were going through at each time and also explained what was covered or not under our insurance.
Describe Isaac Sasson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I think Dr. Sasson is very conservative and I really appreciate that because he gives us the re-assurance that we need. He is able to assure us that nothing bad will happen to us and I feel safe with his recommendations and opinions.
10
Doctor
Isaac Sasson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
10
10
Age 36
6 IUI
2 IVF
Male Factor
Unexplained
European
Income $50K - $99K
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Change listened to our concerns and worked with a new plan, as our first IVF with another fertility clinic failed. He was willing to try what we thought would work differently. we tried a fresh transfer rather than a frozen, and we took many supplements that were allowed by SGF to help with egg quality. Overall I felt heard and my ideas taken under consideration...We did the Lupron Stop protocol, along with menopur and Gonal F. We tried that because my first round of IVF with a different clinic was unsuccessful in growing quality embryos. Our first round of IVF at the other clinic yielded 0 embryos to transfer. This cycle with Dr. Chang at SGF yielded 7 good quality embryos! We transferred 1 embryo which resulted in a successful pregnancy. I am currently 34 weeks pregnant.
[The nurses at Shady Grove Fertility- Rockville were] very nice and frequently good with communication and emailed responses...Once my beta results were failed to be notified. I called the clinic and was able to get the results...I did a fresh transfer. I at first wanted to transfer two, however Dr. Chang was concerned about the development of OHSS. I am happy he led me to transfer only one embryo. I became successfully pregnant with a single embryo.
How was your experience with Frank Chang at Shady Grove Fertility?
Dr. Change listened to our concerns and worked with a new plan, as our first IVF with another fertility clinic failed. He was willing to try what we thought would work differently. we tried a fresh transfer rather than a frozen, and we took many supplements that were allowed by SGF to help with egg quality. Overall I felt heard and my ideas taken under consideration.
What's one piece of advice would you give a prospective patient of Frank Chang at Shady Grove Fertility?
Don't be afraid to voice your concerns. Dr. Change will listen and will work with your plan.
During treatment, were you treated like a number or a human with Frank Chang at Shady Grove Fertility?
Although this clinic was very busy, I was always seen in a timely manner, and Dr. Chang called me personally to let me know the outcome of our retrieval.
Describe the protocols Frank Chang used in your cycles at Shady Grove Fertility and their degree of success.
We did the Lupron Stop protocol, along with menopur and Gonal F. We tried that because my first round of IVF with a different clinic was unsuccessful in growing quality embryos. Our first round of IVF at the other clinic yielded 0 embryos to transfer. This cycle with Dr. Chang at SGF yielded 7 good quality embryos! We transferred 1 embryo which resulted in a successful pregnancy. I am currently 34 weeks pregnant.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kaitlin Fournier)
Very nice and frequently good with communication and emailed responses.
Describe your experience with Shady Grove Fertility.
This is a very busy clinic. With that being said, most all staff members were compassionate and helpful. SGF has a free therapy group that patients can join and meet others in the same situation. That was very helpful. They also have a wellness center with acupuncture and massage. This was a saving grace for me! I was able to do acupuncture often, and on the day of my transfer.
Describe the costs associated with your care under Frank Chang at Shady Grove Fertility.
I had insurance that covered 50%. My medication and fresh cycle cost totaled about $6000 total. The cryopreservation totaled $1800 for the first year.
Describe Frank Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I did a fresh transfer. I at first wanted to transfer two, however Dr. Chang was concerned about the development of OHSS. I am happy he led me to transfer only one embryo. I became successfully pregnant with a single embryo.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility.
Once my beta results were failed to be notified. I called the clinic and was able to get the results.
10
Doctor
Frank Chang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
10
10
Age 37 - 38
2 IUI
3 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Doctor
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Most of my communication with Dr. Levy was through a nurse which was not a great experience...I only did donor egg cycles with Dr. Levy. .. However when I did speak directly with Dr. Levy, I was always happy with the interaction. He treated me as an individual and respected my goals and desires for my treatment. Was always open to talking about other options or ideas that I had and let me make decisions when appropriate....
We travelled a long distance to use this clinic [Shady Grove] due to their wealth of experience with donor eggs as we knew we were at that point. We also were able to qualify for their guarantee program which was well worth it after spending so much money on own egg IVF. It made us feel much more comfortable to know that we could decide how many times to try based on what we wanted and not based on cost. Ultimately we needed 3 transfers and two egg lots to be successful so we were very glad that we used the guarantee program.
How was your experience with Michael Levy at Shady Grove Fertility?
Most of my communication with Dr. Levy was through a nurse which was not a great experience. However when I did speak directly with Dr. Levy, I was always happy with the interaction. He treated me as an individual and respected my goals and desires for my treatment. Was always open to talking about other options or ideas that I had and let me make decisions when appropriate.
Describe the protocols Michael Levy used in your cycles at Shady Grove Fertility and their degree of success.
I only did donor egg cycles with Dr. Levy. Due to a history of Asherman's and thin lining, I used stim meds (gonal F) to build a lining prior to transfer. He quickly moved to this after a poor response to estrogen alone and also at my request because I knew this worked better for me. After two failed transfers, we added lovenox pre and post transfer and that transfer worked.
Describe your experience with your nurse at Shady Grove Fertility.
My main nurse was not a great communicator. I would email questions and concerns and ask for them to be addressed to my doctor. I finally realized she was not telling him any of these questions or concerns and was just giving me her own responses. Half the time she would only answer one out of two questions and just ignore the other. It was extremely frustrating. When she was out of the office and I had other nurses cover my experience was MUCH better.
Describe your experience with Shady Grove Fertility.
We travelled a long distance to use this clinic due to their wealth of experience with donor eggs as we knew we were at that point. We also were able to qualify for their guarantee program which was well worth it after spending so much money on own egg IVF. It made us feel much more comfortable to know that we could decide how many times to try based on what we wanted and not based on cost. Ultimately we needed 3 transfers and two egg lots to be successful so we were very glad that we used the guarantee program.
Describe the costs associated with your care under Michael Levy at Shady Grove Fertility.
We paid around $40,000 for the egg donor guarantee program- up to 6 egg lots with all resulting transfers included. Full money back if we did not bring home a baby.
Describe Michael Levy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Levy never recommended multiple embryo transfer and in fact discouraged me from this as he felt it lowered my chances for success by using up my donor egg embryos. By doing single transfers, I was able to keep trying with a new lining each time. I agreed and felt very comfortable with his recommendation.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to convey critical information
10
Doctor
Michael Levy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
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Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources