Shady Grove Fertility

45 doctors work here

Rated 8.1
Strongly recommend: 58%Neutral: 23%Don't recommend: 18%8.1
58% strongly recommend
489 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.9
6.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
8.4
8.4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.3
7.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
2,381
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
45 doctors work here
NPS
7.8
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Emily Barnard
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
John Csokmay
Shady Grove Fertility
92% strongly recommend
6 Reviews
Rated 9.6
Strongly recommend: 92%Don't recommend: 8%9.6
Jeanne O'Brien
Shady Grove Fertility
88% strongly recommend
24 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 10%Don't recommend: 2%9.6
Eric Levens
Shady Grove Fertility
83% strongly recommend
41 Reviews
Rated 9.3
Strongly recommend: 83%Neutral: 10%Don't recommend: 7%9.3
Joseph Doyle
Shady Grove Fertility
71% strongly recommend
24 Reviews
Rated 9.1
Strongly recommend: 71%Neutral: 28%Don't recommend: 1%9.1
Cigdem (Cori) Tanrikut
Shady Grove Fertility
50% strongly recommend
2 Reviews
Rated 9
Strongly recommend: 50%Neutral: 50%9
Ricardo Yazigi (retired)
Shady Grove Fertility
73% strongly recommend
12 Reviews
Rated 9
Strongly recommend: 73%Neutral: 18%Don't recommend: 9%9
Frank Chang
Shady Grove Fertility
65% strongly recommend
17 Reviews
Rated 9
Strongly recommend: 65%Neutral: 31%Don't recommend: 4%9
Shruti Malik
Shady Grove Fertility
75% strongly recommend
11 Reviews
Rated 9
Strongly recommend: 75%Neutral: 15%Don't recommend: 10%9
David Saffan
Shady Grove Fertility
61% strongly recommend
13 Reviews
Rated 8.9
Strongly recommend: 61%Neutral: 33%Don't recommend: 6%8.9
Lauren Roth
Shady Grove Fertility
60% strongly recommend
8 Reviews
Rated 8.7
Strongly recommend: 60%Neutral: 40%8.7
Jason Bromer
Shady Grove Fertility
69% strongly recommend
51 Reviews
Rated 8.7
Strongly recommend: 69%Neutral: 23%Don't recommend: 8%8.7
Kate Devine
Shady Grove Fertility
61% strongly recommend
15 Reviews
Rated 8.6
Strongly recommend: 61%Neutral: 36%Don't recommend: 3%8.6
Brad Swelstad
Shady Grove Fertility
70% strongly recommend
20 Reviews
Rated 8.4
Strongly recommend: 70%Neutral: 16%Don't recommend: 14%8.4
Rebecca Chason
Shady Grove Fertility
71% strongly recommend
7 Reviews
Rated 8.3
Strongly recommend: 71%Don't recommend: 29%8.3
Joseph Osheroff
Shady Grove Fertility
50% strongly recommend
7 Reviews
Rated 8.3
Strongly recommend: 50%Neutral: 50%8.3
Sunita Kulshrestha (retired)
Shady Grove Fertility
67% strongly recommend
6 Reviews
Rated 8.3
Strongly recommend: 67%Neutral: 7%Don't recommend: 26%8.3
Melissa Esposito
Shady Grove Fertility
74% strongly recommend
15 Reviews
Rated 8.3
Strongly recommend: 74%Neutral: 15%Don't recommend: 12%8.3
Michael Levy
Shady Grove Fertility
67% strongly recommend
10 Reviews
Rated 8.2
Strongly recommend: 67%Neutral: 13%Don't recommend: 20%8.2
Andrea Reh
Shady Grove Fertility
70% strongly recommend
27 Reviews
Rated 8.2
Strongly recommend: 70%Neutral: 8%Don't recommend: 22%8.2
Gilbert Mottla
Shady Grove Fertility
57% strongly recommend
19 Reviews
Rated 8.1
Strongly recommend: 57%Neutral: 25%Don't recommend: 18%8.1
Barbara Osborn
Shady Grove Fertility
25% strongly recommend
12 Reviews
Rated 8
Strongly recommend: 25%Neutral: 49%Don't recommend: 25%8
Stephanie Beall
Shady Grove Fertility
59% strongly recommend
10 Reviews
Rated 8
Strongly recommend: 59%Neutral: 31%Don't recommend: 9%8
Kathryn Humm
Shady Grove Fertility
65% strongly recommend
9 Reviews
Rated 7.8
Strongly recommend: 65%Neutral: 24%Don't recommend: 12%7.8
Anitha Nair
Shady Grove Fertility
68% strongly recommend
22 Reviews
Rated 7.8
Strongly recommend: 68%Neutral: 5%Don't recommend: 26%7.8
Eric Widra
Shady Grove Fertility
38% strongly recommend
29 Reviews
Rated 7.4
Strongly recommend: 38%Neutral: 39%Don't recommend: 23%7.4
Naveed Khan
Shady Grove Fertility
56% strongly recommend
9 Reviews
Rated 7.3
Strongly recommend: 56%Neutral: 18%Don't recommend: 25%7.3
Arthur Sagoskin
Shady Grove Fertility
34% strongly recommend
12 Reviews
Rated 6.9
Strongly recommend: 34%Neutral: 33%Don't recommend: 33%6.9
Rachana Garde
Shady Grove Fertility
43% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 43%Neutral: 22%Don't recommend: 34%6.9
Simon Kipersztok (retired)
Shady Grove Fertility
33% strongly recommend
5 Reviews
Rated 6.7
Strongly recommend: 33%Neutral: 44%Don't recommend: 22%6.7
Kimberly Moon
Shady Grove Fertility
35% strongly recommend
15 Reviews
Rated 6.6
Strongly recommend: 35%Neutral: 23%Don't recommend: 42%6.6
Howard McClamrock
Shady Grove Fertility
31% strongly recommend
8 Reviews
Rated 6.6
Strongly recommend: 31%Neutral: 31%Don't recommend: 37%6.6
Paulette Browne
Shady Grove Fertility
45% strongly recommend
6 Reviews
Rated 6.6
Strongly recommend: 45%Neutral: 24%Don't recommend: 32%6.6
Paul Shin
Shady Grove Fertility
26% strongly recommend
3 Reviews
Rated 6.5
Strongly recommend: 26%Neutral: 49%Don't recommend: 26%6.5
Lorna Timmreck
Shady Grove Fertility
41% strongly recommend
8 Reviews
Rated 6.5
Strongly recommend: 41%Neutral: 27%Don't recommend: 32%6.5
Jeffrey McKeeby
Shady Grove Fertility
27% strongly recommend
15 Reviews
Rated 6
Strongly recommend: 27%Neutral: 22%Don't recommend: 52%6
Eugene Katz (retired)
Shady Grove Fertility
18% strongly recommend
10 Reviews
Rated 4.4
Strongly recommend: 18%Neutral: 29%Don't recommend: 53%4.4
Nancy Durso
Shady Grove Fertility
21% strongly recommend
9 Reviews
Rated 4.4
Strongly recommend: 21%Neutral: 11%Don't recommend: 68%4.4
Selma Amrane
Shady Grove Fertility
0% strongly recommend
1 Review
Rated 3
Don't recommend: 100%3
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility Pennsylvania
strongly recommend
0 Reviews
Rated
Jaimin Shah
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Laura Zalles
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 41 more

This clinic has 21 offices

Annapolis
2000 Medical Parkway
Annapolis, MD 21401
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
Bel Air
201 Plumtree Road
Bel Air, MD 21015
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
Spring
2255 E Mossy Oaks Rd
Spring, TX 77389
Towson
901 Dulaney Valley Road
Towson, MD 21204
Waldorf
3010 Crain Highway
Waldorf, MD 20601
Washington DC
2021 K Street NW
Washington, DC 20006
Westminster
844 Washington Rd
Westminster, MD 21157
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
Show 19 more

489 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 38 - 39
3 IUI
Unexplained
European
Income $500K+
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh is friendly and to the point. She does not dilly dally. She provided optimism in my fertility journey...I underwent 3 cycles of IUI. First with clomid, the following 2 cycles were w/ letrozole. I also used vaginal progesterone and estrogen. The 1st 2 cycles failed. Then prior to initiating a 3rd cycle, my thyroid studies were abnormal so I was referred to an endocrinologist and started on levothyroxine. My 3rd IUI was successful...
For me, the hours of operation [at Shady Grove Fertility] are important. I was able to undergo fertility treatments without missing any days of work. The flexible hours and minimal/or no wait times are huge bonuses to a successful medical practice...The nursing staff was excellent, communicated well and in a timely manor. The nurses are definitely the glue that keeps this practice running as efficiently as it does...$1800 for each IUI cycle and everything done within that cycle (ultrasounds, blood work).
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh is friendly and to the point. She does not dilly dally. She provided optimism in my fertility journey. I trusted her in my care. I had also heard excellent things about her from other patients/my personal friends.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
She will do whatever it takes to get you pregnant and I would trust her advice even if you think it will never happen.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I felt like the staff cared about me and communicated regularly. I did not feel like a number.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I underwent 3 cycles of IUI. First with clomid, the following 2 cycles were w/ letrozole. I also used vaginal progesterone and estrogen. The 1st 2 cycles failed. Then prior to initiating a 3rd cycle, my thyroid studies were abnormal so I was referred to an endocrinologist and started on levothyroxine. My 3rd IUI was successful. I am now 8 weeks pregnant and hopeful this will be a successful pregnancy.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lana)
The nursing staff was excellent, communicated well and in a timely manor. The nurses are definitely the glue that keeps this practice running as efficiently as it does.
Describe your experience with Shady Grove Fertility.
For me, the hours of operation are important. I was able to undergo fertility treatments without missing any days of work. The flexible hours and minimal/or no wait times are huge bonuses to a successful medical practice.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
$1800 for each IUI cycle and everything done within that cycle (ultrasounds, blood work). I had to pay out of pocket for medications/whatever my insurance didn't cover. Seemed like reasonable pricing.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, 23 Eggs Frozen
NPS
10
NPS
10
Age 38 - 39
2 Egg Freezing
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
The protocol [from Dr. Andrea Reh] was perfect for me. I had no side effects and was happy with the results...I became very close with DR. Reh. She was very supportive throughout the whole process...I am 38 years old...I had been thinking about egg freezing for about a year and had a lot of doubts about the whole process...She sat with me and explained the process, my initial test results as well as the options I had. The protocol she created for me worked perfectly. I did not have any side effects from the medication and was able to get more eggs than the initial estimate from my pre-evaluation exam. I went through two cycles and both times Dr Reh performed a painless egg retrieval. I was fully recovered next day. She was very supportive duri
The protocol [at Shady Grove Fertility] was perfect for me. I had no side effects and was happy with the results...Christina [nurse] is amazing! I never had to wait for more than 30 minute to hear back from her( and I had a lot of questions). She is super supportive, helpful, professional and resourceful!... The waiting times were short and I got to know front desk staff and nurses who took my blood very well! Scheduling appointments was easy. Everyone was very helpful, professional and went out of the way to accommodate me.
How was your experience with Andrea Reh at Shady Grove Fertility?
I am 38 years old and was referred to Dr. Reh by my OBGYN . I had been thinking about egg freezing for about a year and had a lot of doubts about the whole process. I was very fortunate to become Dr. Reh’s patient. She sat with me and explained the process, my initial test results as well as the options I had. The protocol she created for me worked perfectly. I did not have any side effects from the medication and was able to get more eggs than the initial estimate from my pre-evaluation exam. I went through two cycles and both times Dr Reh performed a painless egg retrieval. I was fully recovered next day. She was very supportive during Corona 19 outbreak. I am very happy with the care and results I got. I highly recommend Dr. Reh!
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
It’s a long process that can get difficult but you are in really good hands!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I became very close with DR. Reh. She was very supportive throughout the whole process.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
The protocol was perfect for me. I had no side effects and was happy with the results.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christina Brocato)
Christina is amazing! I never had to wait for more than 30 minute to hear back from her( and I had a lot of questions). She is super supportive, helpful, professional and resourceful!
Describe your experience with Shady Grove Fertility.
I am very happy I chose Arlington office. The waiting times were short and I got to know front desk staff and nurses who took my blood very well! Scheduling appointments was easy. Everyone was very helpful, professional and went out of the way to accommodate me.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
I only paid for the program I signed for.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 39
1 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Operations
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I felt that we had her full attention when meeting with her and she listened to and answered all of our questions.... While I have not yet officially gone through IVF, I have just started my cycle and Dr Reh has been so helpful in clearly answering all of our questions. What I like about Dr. Reh is she's real: this may not work, and we were able to have a candid conversation about that.... The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!)
The Arlington office is a serene, quiet space. It was not over-crowded in the waiting room, and the staff made sure we were comfortable. Nothing to report so far on weaknesses - we sometimes had to wait 10-15 mins for our appt to start, but that's true of every clinic!... The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!) They are very responsive, answering all of my questions/concerns via messaging in the patient portal.
How was your experience with Andrea Reh at Shady Grove Fertility?
While I have not yet officially gone through IVF, I have just started my cycle and Dr Reh has been so helpful in clearly answering all of our questions. What I like about Dr. Reh is she's real: this may not work, and we were able to have a candid conversation about that.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Nothing - she's great!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I felt that we had her full attention when meeting with her and she listened to and answered all of our questions.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I've not yet started my protocol, but will provide an update when I do!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christina)
The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!) They are very responsive, answering all of my questions/concerns via messaging in the patient portal. They even call (!!) when something is too challenging to explain via email. I never feel rushed or that I'm asking too many questions or being annoying - they are a truly wonderful bunch!
Describe your experience with Shady Grove Fertility.
The Arlington office is a serene, quiet space. It was not over-crowded in the waiting room, and the staff made sure we were comfortable. Nothing to report so far on weaknesses - we sometimes had to wait 10-15 mins for our appt to start, but that's true of every clinic!
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
$30k - includes PGS testing, all meds, and two cycles, frozen transfer
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Not applicable for me - I was not eligible for multiple embryo transfer due to a medical condition.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 44 - 45
Poor Egg Quality
Black or African-American
Income $200K - $499K
Sales Representative
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Nair has a great bedside manner and truly takes her time in getting to know you and your partner. She focuses on your health and ways that are beneficial in your journey to conceive...knowledgeable and tells you the blunt truth about the best treatment option...Due to my advanced age my eggs were of poor quality. She suggested other options to continue or journey to conceive. She also was very supportive when we miscarried...
Shady Grove is amazing and has everything under one roof. At first I thought I was just going to be a number, but they truly get to know you as a patient. My experience has been wonderful thus far...My original nurse retired and I have a new one. So far she has been amazing...Since we are using donor eggs the cost is not covered by insurance. However, Shady Grove does have excellent programs to help...
How was your experience with Anitha Nair at Shady Grove Fertility?
Dr. Nair has a great bedside manner and truly takes her time in getting to know you and your partner. She focuses on your health and ways that are beneficial in your journey to conceive. I’m so thankful for her.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility?
Dr. Nair is knowledgeable and tells you the blunt truth about the best treatment option.
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility?
Dr. Nair explained all my options to me and my husband. Due to my advanced age my eggs were of poor quality. She suggested other options to continue or journey to conceive. She also was very supportive when we miscarried.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility and their degree of success.
We just started our next cycle with donor eggs. Currently just on birth control. Awaiting the next steps.
Describe your experience with the nursing staff at Shady Grove Fertility.
My original nurse retired and I have a new one. So far she has been amazing.
Describe your experience with Shady Grove Fertility.
Shady Grove is amazing and has everything under one roof. At first I thought I was just going to be a number, but they truly get to know you as a patient. My experience has been wonderful thus far. I’m looking forward to what the future holds.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility.
Since we are using donor eggs the cost is not covered by insurance. However, Shady Grove does have excellent programs to help.
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Prayerfully we will get to that step sometime this year.
10
Doctor
Anitha Nair
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 42 - 43
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Reh is smart, honest, and compassionate. It was always a great experience, even when the results were not what was desired. She was always prompt. When we got bad news and she was unable to reach us, she took the time to squeeze in a 10 minute call between appointments to quickly address next steps...delivers information delicately yet honestly.
Shady Grove is outstanding - everyone I encountered was great in the clinical care team. They are organized, punctual, accommodating, and have great customer service. The only con is their financial team - none of them seem that knowledgeable, helpful, or compassionate. They definitely need to be more organized, communicative, and friendly.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr Reh is smart, honest, and compassionate. It was always a great experience, even when the results were not what was desired. She was always prompt. When we got bad news and she was unable to reach us, she took the time to squeeze in a 10 minute call between appointments to quickly address next steps (we also scheduled a follow up call).
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Come prepared with questions and feel free to ask her to explain things. Even drawing a picture can help understand things.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr Reh is very calm, patient, and delivers information delicately yet honestly.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
We went straight to IVF because of my age (42). I took a lower dose of medication because my bloodwork was good, however due to a low egg count, I was put on an aggressive protocol for IVF 2.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley )
Ashley was a great communicator and very compassionate.
Describe your experience with Shady Grove Fertility.
Shady Grove is outstanding - everyone I encountered was great in the clinical care team. They are organized, punctual, accommodating, and have great customer service. The only con is their financial team - none of them seem that knowledgeable, helpful, or compassionate. They definitely need to be more organized, communicative, and friendly.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
We did the multi cycle plan, which was approximately $23,500 plus medication.
9
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Unknown Success
NPS
10
NPS
7
Age 39
3 IUI
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Truthfully Dr Reh was very respectful and I do think she knew us and remembered us. It was a weird time where we met virtually or with masks so also hard to say if we’d know each other elsewhere. I often felt like a number in the waiting room though. I’d see so many women going in and out...She listened to our concerns and didn’t push us into things we weren’t ready for. She was realistic with us and told us what to expect. I would see her again but hopefully I won’t need to.
The [Shady Grove Fertility] front desk staff was great as were the techs that drew blood. Front desk always knew my name...I spoke to our nurse often as she’d call with results. She listened when I was caught off guard about prices for medicines one time and started crying. She listened and talked through how to try different pharmacies for different prices.
How was your experience with Andrea Reh at Shady Grove Fertility?
I thought Dr Reh was helpful when we spoke to her and answered our questions. She listened to our concerns and didn’t push us into things we weren’t ready for. She was realistic with us and told us what to expect. I would see her again but hopefully I won’t need to.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
To go see her and listen to her advice.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Truthfully Dr Reh was very respectful and I do think she knew us and remembered us. It was a weird time where we met virtually or with masks so also hard to say if we’d know each other elsewhere. I often felt like a number in the waiting room though. I’d see so many women going in and out.
Describe your experience with your nurse at Shady Grove Fertility.
I spoke to our nurse often as she’d call with results. She listened when I was caught off guard about prices for medicines one time and started crying. She listened and talked through how to try different pharmacies for different prices.
Describe your experience with Shady Grove Fertility.
I didn’t love seeing how many women were waiting. It was stressful even though we were all in the same boat. The front desk staff was great as were the techs that drew blood. Front desk always knew my name even though I was in a mask.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
It was never really clear. I felt like I’d check out and be told we owed. Since I paid then they never sent bills.
10
Doctor
Andrea Reh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
4
NPS
7
Age 38
1 IUI
Diminished Ovarian Reserve
Poor Egg Quality
South Asian
Income $50K - $99K
Marketer or PR
1st of 2 Docs
IVF With Other Docs
Donor Sperm
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Anitha Nair] was indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.... She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions.
The clinic [Shady Grove-Arlington] is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.... Overall the nurses were attentive and nice.... After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
How was your experience with Anitha Nair at Shady Grove Fertility?
She indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility?
Just proceed with caution. She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions..
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility?
She was indifferent. She seems compassionate but I didn't believe it.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility and their degree of success.
After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
Describe your experience with your nurse at Shady Grove Fertility.
Overall the nurses were attentive and nice.
Describe your experience with Shady Grove Fertility.
The clinic is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility.
Everything had a cost to it... so expect at that.
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
My main doctor only wanted to transfer 2 but the actually doctor doing the transfer did 3 which I agreed to since they quality fo the embryos weren't great If I didn't transfer the third one , it would most likely died.
4
Doctor
Anitha Nair
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
3
NPS
7
Age 38 - 39
Unexplained
European
1st of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
[Dr. Andrea Reh] did not review my records before the appointments, and it felt like she does not remember any information pertaining to my previous treatment under her supervision...I wanted to see a different provider in Shady Grove Fertility, but it would have added two more months of waiting...During 6 months of treatment, I saw her only three times (initial consult, one monitoring ultrasound, and follow-up consult). The rest of the communication with Dr. was done through the nurse.
I really liked that SGF has multiple locations and early morning monitoring appointments which provided great flexibility. Scheduling is very easy. They are quick in responding to most of the questions via the patient portal. All communication on your treatment is done through the nurse...During 6 months of treatment, I saw [Dr. Reh] only three times (initial consult, one monitoring ultrasound, and follow-up consult).
How was your experience with Andrea Reh at Shady Grove Fertility?
I wanted to see a different provider in Shady Grove Fertility, but it would have added two more months of waiting for my initial consult so I agreed to proceed with Dr. Reh. During 6 months of treatment, I saw her only three times (initial consult, one monitoring ultrasound, and follow-up consult). The rest of the communication with Dr. was done through the nurse. I did not feel I got sufficient explanations of why specific treatment was chosen based on my situation (e.g. natural vs. medicated IUI, choice of specific protocol). I felt part of the problem was that she did not review my records before the appointment, so she did to have any specific suggestions on my treatment during our conversations. I was receiving written recommendations on my treatment only after my appointment with Dr. Reh which made it more difficult to ask questions. She also did not seem caring.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Try to do your own research on possible treatments and make a list of questions that you may have about it before the appointments.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I did not feel any personal attitude from Dr. Reh's side. She did not review my records before the appointments, and it felt like she does not remember any information pertaining to my previous treatment under her supervision.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I did two IUIs using clomid, ovidrel and progesteron. I did not receive any rationale for why these medications were chosen for my cycle. I tolerated them well, and my response was also good, but both cycles failed.
Describe your experience with Shady Grove Fertility.
I really liked that SGF has multiple locations and early morning monitoring appointments which provided great flexibility. Scheduling is very easy. They are quick in responding to most of the questions via the patient portal. All communication on your treatment is done through the nurse. She has been indeed wonderful, but I would have hoped to be able to ask Dr. questions directly and receive some explanations from her as well. I felt disappointed that IUIs (and most of the monitoring) are performed by nurces. The billing was not always consistent (I was billed in different ways for absolutely identical encounters.)
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Costs through our insurance: Initial consult $200 First IUI cycle $1200 Second IUI cycle $800 (had fewer monitoring appointments), plus meds.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/a
3
Doctor
Andrea Reh
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
3 of 5
7
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
10
Age 37 - 38
2 IVF
European
Income $200K - $499K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Rey took time to understand my lengthy and complicated journey to pursue IVF treatment. She acknowledged how difficult it was and was kind but clear about her approach...We decided that for my next embryo transfer we would try an unmedicated cycle before transfer since I had been able to get pregnant previously...The natural cycle worked better and my uterine lining got thicker than the previous cycle – my embryo transfer went smoothly and I'm now 9 weeks pregnant....
[at Shady Grove Fertility] Lots of locations, caring staff, considerate team members. Only negative I experienced was that sometimes the AM monitoring staff at Arlington seemed grumpy – perhaps they were understaffed but they were not as friendly as nurse staff at other Shady Grove locations...My primary nurse communicated clearly and was my liaison with Dr Rey. She showed care and a clear understanding of my particular fertility case...
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr Rey was wonderful, she connected with me at important moments, made sure I had time and space to ask questions, and she always made me feel like she was familiar with the details of my fertility journey.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
She has a very calm demeanor but don't take that as a lack of enthusiasm or investment in helping you have a baby.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr Rey took time to understand my lengthy and complicated journey to pursue IVF treatment. She acknowledged how difficult it was and was kind but clear about her approach.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
Started with a standard egg retrieval process with injectable medications. Resulted in 3 day-5 embryos, which were then biopsied for PGT A & PGT M. Only 1 embryo was cleared for transfer. I was hoping for more than 1 viable embryo so Dr Rey counseled me on options and we decided to do a 2nd round of egg retrieval – she upped my medication levels this time, resulting in 6 or 7 embryos that were then sent for genetic testing. Of those, we got 4 viable embryos! Once we had 5 embryos we decided to move forward with a medicated frozen embryo transfer. During the medication lead up to the transfer my uterine lining was not thickening up to an ideal number – I discussed with Dr Rey and since my lining was naturally thin, I opted to move forward with the embryo transfer. I got a positive pregnancy test but had a miscarriage at week 6. I was pretty devastated and doubting myself – thinking I had done something wrong. When talking to Dr. Rey she was honest with me that even she was a bit surprised that I miscarried with a genetically viable embryo, but she explained that PGT testing isn't 100% guaranteed due to what cells are tested in the blastocyst stage. We decided that for my next embryo transfer we would try an unmedicated cycle before transfer since I had been able to get pregnant previously. (I pursued IVF because I had to terminate two wanted pregnancies due to fatal genetic issues, my husband and I are carriers of the same genetic disease) The natural cycle worked better and my uterine lining got thicker than the previous cycle – my embryo transfer went smoothly and I'm now 9 weeks pregnant.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Brittany)
My primary nurse communicated clearly and was my liaison with Dr Rey. She showed care and a clear understanding of my particular fertility case.
Describe your experience with Shady Grove Fertility.
Lots of locations, caring staff, considerate team members. Only negative I experienced was that sometimes the AM monitoring staff at Arlington seemed grumpy – perhaps they were understaffed but they were not as friendly as nurse staff at other Shady Grove locations.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
My fertility care was covered by my employer so I had minimal exposure to costs. I will say that Shady Grove offered financial consultations and plans.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr Rey explained that they typically transfer a single embryo because of the risks associated with twins, especially for someone at my age (37). She also recommended 1 embryo since I had been able to get pregnant naturally in the past and my focus in IVF was pre-implantation genetic testing.
9
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
PCOS
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Reh] clearly understood emotions were involved in our decision making process. She was patient as we took our time to decide next steps, changed our minds and was very reassuring with all of our concerns...She increased our letrizole dosage to help increase chances for pregnancy by having multiple eggs produced at once. She was always careful not to over stimulate. We also tried chlomid upon our own request and desire to try other ovulation stimulating medication. And finally she was a pro at our IVF...
The nurses [at Shady Grove Fertility] were extremely responsive to questions about the treatment. They not only provided detailed answers that were easy to follow, but they were very quick to respond...once you get to your first treatment, the place runs like a well oiled machine. Communication through the portal is extremely efficient and the pharmacy recommendations are phenomenal. Appointments are easy to schedule...
How was your experience with Andrea Reh at Shady Grove Fertility?
I could not have asked for a better doctor. Fertility treatment is always challenging, but Dr. Reh made the process easier. She was extremely patient and excellent at making sure to address all of our concerns.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Follow the process and be patient because fertility treatment takes time (after all, one cycle is a minimum of 28 days).
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
She clearly understood emotions were involved in our decision making process. She was patient as we took our time to decide next steps, changed our minds and was very reassuring with all of our concerns..
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
She increased our letrizole dosage to help increase chances for pregnancy by having multiple eggs produced at once. She was always careful not to over stimulate. We also tried chlomid upon our own request and desire to try other ovulation stimulating medication. And finally she was a pro at our IVF. She carefully adjusted the medication for optimal results (maximizing the number of developed eggs at the same time) and we had resounding success.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tammy, Brittany, Rachel)
The nurses were extremely responsive to questions about the treatment. They not only provided detailed answers that were easy to follow, but they were very quick to respond.
Describe your experience with Shady Grove Fertility.
It takes a while to enter the system in terms of registering and initial testing. But once you get to your first treatment, the place runs like a well oiled machine. Communication through the portal is extremely efficient and the pharmacy recommendations are phenomenal. Appointments are easy to schedule.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
My insurance only covered initial diagnostic treatment. The fertility treatment itself was out-of-pocket, though the clinic did give information on financial resources if needed.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We did PGT-A testing and therefore only did a single embryo transfer.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 26
4 Fertility Medications
PCOS
Latinx
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh was able to personalize her approach to help get me pregnant. She reviewed the results each month and adjusted medications as needed. She was friendly and knowledgeable and I felt confident in trusting her opinion...Each month the amount of letrozole that I took increased slightly to help with my egg development and it adjusted at that level to ensure that the chance of multiples were reduced...
Lana [coordinator at Shady Grove Fertility] was very friendly and always prompt to respond to any questions. She was the only coordinator that I had through my journey and I was fortunate that I always had a direct contact for my concerns...My only negative comment is that I have had an employee claim that I needed to pay a large sum before leaving my appointment and after I spoke to the finance department learned that she was incorrect. Otherwise, I never had an issue...
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh was able to personalize her approach to help get me pregnant. She reviewed the results each month and adjusted medications as needed. She was friendly and knowledgeable and I felt confident in trusting her opinion. I had a great experience with her and I have recommended her to others struggling with fertility.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Dr. Reh has years of experience helping others get pregnant. She knows how to guide her patients to a healthy, safe pregnancy. I personally have recommended her to friends/colleagues and encourage prospective patients to meet with her as well.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh reviewed all of my information even if she was not able to see me at each visit. She updated treatment each month, as needed, and personalized her approach to help get me pregnant. She was kind and knowledgeable while being straight forward with the process and information.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I took letrozole to induce ovulation because I do not a regular cycle (due to PCOS). I also took a trigger shot each month followed by progesterone pills. I completed this process for 4 months before getting pregnant. Each month the amount of letrozole that I took increased slightly to help with my egg development and it adjusted at that level to ensure that the chance of multiples were reduced.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lana)
Lana was very friendly and always prompt to respond to any questions. She was the only coordinator that I had through my journey and I was fortunate that I always had a direct contact for my concerns. 100% recommend!
Describe your experience with Shady Grove Fertility.
Overall, the people at the clinic are very friendly. My only negative comment is that I have had an employee claim that I needed to pay a large sum before leaving my appointment and after I spoke to the finance department learned that she was incorrect. Otherwise, I never had an issue.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Same day lab work cost about $50-$75 with insurance per cycle. My medications (letrozole/trigger shot) were about $75-$100 per cycle with insurance. I also had a co-payment of $35 for visits.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 37 - 38
2 Fertility Medications
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
3rd of 3 Docs
2 IUI With Other Docs
4 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh took the time to call us when we didn't have an appointment and discuss our questions at no additional charge...Dr. Reh recommended an ERA prior to transfer...That ERA showed that we needed 11 hours less progesterone and we made that adjustment for the frozen embryo transfer...she is busy and she may not see you personally at each appointment. That does not mean that she isn't checking your records and communicating with the staff....
Lana was our nurse [at Shady Grove Fertility] and we could not possibly say enough wonderful things about her. I received portal messages consistently within hours of messaging. She would call if she thought my question was better answered by talking - even if no actual information needed to be imparted, just reassurance...Financial counselors are assigned to specific physicians, so when selecting a doctor at Shady Grove, you should also ask about their nursing and financial staff because those are the people that will affect your experience 80% of the time.
How was your experience with Andrea Reh at Shady Grove Fertility?
We did not see Dr. Reh personally many times. I met her in person twice - once for a saline sonogram and once for our final ultrasound. However, we had a virtual consult and several phone calls to discuss our options and treatment plan. I know some might have a problem with not seeing their doctor personally for every appointment, but I never felt like there was any lost information or miscommunication. Her treatment plan as described was being carried out every time.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Be able to discuss your history in detail during the consult. She had not reviewed my records in detail, but once I explained our background in about 10 minutes of our 60 minute consult, she was able to talk to us about our previous cycles. Just understand that she is busy and she may not see you personally at each appointment. That does not mean that she isn't checking your records and communicating with the staff.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh took the time to call us when we didn't have an appointment and discuss our questions at no additional charge. Although we had additional embryos for use at another location (which we couldn't access due to COVID), she said she was going to treat us like we only had one. She recommended an ERA - something our previous clinic didn't advise, but we were interested in.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
We came to Dr. Reh's office following treatment at 2 other clinics. We left the first clinic due to a move and the second clinic shut down because of a lab accident. We had one Day 6 tested embryo available to us to use for a frozen transfer. Dr. Reh recommended an ERA prior to transfer, which our previous clinic did not support until at least two failed transfers. That ERA showed that we needed 11 hours less progesterone and we made that adjustment for the frozen embryo transfer. I obviously do not know what would have happened had we not done that ERA, but our first transfer was successful and we are currently pregnant with identical twins. We are certainly very satisfied with the outcome.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lana Truong)
Lana was our nurse and we could not possibly say enough wonderful things about her. I received portal messages consistently within hours of messaging. She would call if she thought my question was better answered by talking - even if no actual information needed to be imparted, just reassurance. She always remembered how we prefer communication depending on the day. The most important thing she did was adjust our Frozen Embryo Transfer on the fly. We had a thyroid test come back too high, and I was uncomfortable with proceeding with transfer assuming that a medication adjustment would make it alright to transfer in time. She changed everything within 15 minutes of our baseline appointment and set up a new transfer in 20 minutes with minimal delay to our transfer and no cancellation or change charges to us. Our experience with Lana is the biggest reason that we continue to recommend Shady Grove to friends seeking fertility care.
Describe your experience with Shady Grove Fertility.
Our financial coordinator Melissa was also a critical part of our positive experience at Shady Grove. Melissa actually worked with our insurance company directly and ensured that we did not pay one cent outside the global fee for the transfer - and we have a very frustrating insurance provider. We never waited more than a few hours for a response and she often replied to me after business hours. Shady Grove has multiple clinics across the country. I would say that a weakness is that you can never guarantee you will have your personal reproductive endocrinologist at any given appointment, including egg retrievals or transfers if that matters to you. That means that you really have to be comfortable seeing many different people. While we didn't experience this personally, there are too many people who struggle with their financial counselors and it seems like systemic failing in their system overall. Financial counselors are assigned to specific physicians, so when selecting a doctor at Shady Grove, you should also ask about their nursing and financial staff because those are the people that will affect your experience 80% of the time.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
We paid for the Global Frozen Embryo Transfer Fee with the Military Discount. It was $3910 and insurance covered all medications. That was the only thing we paid. Our financial counselor let us know that Shady Grove was raising their prices in a few days and advised us to pay early, which saved us several hundred dollars.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We did not have multiple embryos to transfer, so this was not an option for us.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
7
Age 36 - 37
2 IUI
Unexplained
Marketer or PR
Only Doc Seen
Strongly Recommends
Neutral
Successful
[Dr. Reh is] Friendly, professional, and extremely well-informed, she consistently took time to thoroughly answer our questions about what to expect throughout the process and encouraged us through some disappointing steps...We planned for 3 IUI attempts over 3 months, each with increasing levels of medication if they didn't work, before we would move to IVF.
They [Shady Grove Fertility] seem to offer a lot of options for getting timely treatment in terms of doctors and locations. There doctors seem well informed and generally proficient. But there was a lot of inconsistency between offices, which resulted in a lot of miscommunication about the details of medical history and next steps...There were also some miscommunications with our insurance company regarding genetic testing and follow-up.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh was the best part of our experience with Shady Grove. Friendly, professional, and extremely well-informed, she consistently took time to thoroughly answer our questions about what to expect throughout the process and encouraged us through some disappointing steps. Fortunately, we are now pregnant with two babies. Navigating all the steps can be challenging, but absolutely worth it.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Ask lots of questions and take notes that you can refer to when following up with other doctors and staff to ensure nothing gets lost in translation.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
She was always very friendly, well-informed and very informative, but sometimes that didn't always percolate down to the staff level at the Arlington office, though other office locations were seemed to be better briefed.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
She had us take all the relevant tests, starting with the female, then the male. Once she determined that we had unexplained infertility, she proceeded with genetic testing. We planned for 3 IUI attempts over 3 months, each with increasing levels of medication if they didn't work, before we would move to IVF. The first IUI was unsuccessful. Prior to the second attempt, I was prescribed Letrozole. Following the second attempt, I become pregnant with fraternal twins.
Describe your experience with your nurse at Shady Grove Fertility.
The original one was relatively well intentioned, but didn't communicate thoroughly or consistently with what we discussed with the doctor. She also miscommunicated about a chemical pregnancy, indicating that it was a normal pregnancy without confirmation. There were also some miscommunications with our insurance company regarding genetic testing and follow-up.
Describe your experience with Shady Grove Fertility.
They seem to offer a lot of options for getting timely treatment in terms of doctors and locations. There doctors seem well informed and generally proficient. But there was a lot of inconsistency between offices, which resulted in a lot of miscommunication about the details of medical history and next steps. Arlington had the biggest challenges, but the other offices were much better. Once we switched to the Fairfax Office, the communication improved and the process went much more smoothly.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Insurance covered most of the steps until IUI, which was $1800 per round, which we paid out of pocket. We also had to pay for a genetic testing out of pocket that wasn't covered by my husband's insurance, which was $350 (I believe through a discount program)
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Shady Grove Fertility.
Mostly when coordinating with the Arlington office, the nurse/staff either did have accurate information from the doctor, did not communicate accurate information to us or other offices or didn't follow-through on next steps without prompting. The Fairfax office was generally more reliable, but there was still some inconsistency with all the shuffling between locations, doctors and staff.
9
Doctor
Andrea Reh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
9
NPS
9
Age 34 - 36
1 IUI
1 IVF
European
Ashkenazi Jewish
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was 33 at the time of my egg retrieval [with Dr. Reh], and had a good retrieval that resulted in 8 PGS normal embryos. The hardest part for me was preparing my lining. Dr. Reh tried multiple different protocols, including estrogen priming and a natural cycle. Dr. Reh also recommended a series hysteroscopies with a surgeon outside of SGF. That turned out to be a really excellent recommendation - I was able to get pregnant after that.
SGF is a very large clinic, which comes with advantages and disadvantages. One of the advantages I experienced was my doctor presenting my case to her colleagues to get additional feedback. She came back with other recommendations for us to consider in my treatment. Of the disadvantages, the biggest one, for me, was that major procedures (retrieval and transfer) will be performed by doctors you don't know. I never had a bad experience with a doctor, but for people want their doctor for every procedure, it might not be possible.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh is a very good doctor. She showed a lot of compassion for me as I was going through treatment and hit a lot of road blocks. She was also willing to try different approaches/med protocols when the typical approach didn't work for me. She also presented my case to her colleagues to get others feedback, which I feel like shows a lot of humility and willingness to go beyond to figure out what would work for me. Even though we got pregnant without IVF, Dr. Reh and her colleagues gave me the diagnosis and connected me to a surgeon who was able to help us and is probably the reason we got pregnant.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Be prepared with questions and don't be afraid to ask about alternative approaches.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh was my doctor for about 2 years. I saw her very frequently in the Arlington office, even for lining checks and smaller check-ins. She definitely got to know me and always took time to ask me about myself. She also was very kind around giving bad news, and she gave me some good pep talks when we hit some road blocks.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I was 33 at the time of my egg retrieval, and had a good retrieval that resulted in 8 PGS normal embryos. The hardest part for me was preparing my lining. Dr. Reh tried multiple different protocols, including estrogen priming and a natural cycle. Dr. Reh also recommended a series hysteroscopies with a surgeon outside of SGF. That turned out to be a really excellent recommendation - I was able to get pregnant after that.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Wills)
The nursing staff were so excellent. I do not have enough good things to say about Ashley and the others at the Arlington office. They really made me feel like they were on my team. It was a bit bittersweet to "graduate" and say good bye.
Describe your experience with Shady Grove Fertility.
SGF is a very large clinic, which comes with advantages and disadvantages. One of the advantages I experienced was my doctor presenting my case to her colleagues to get additional feedback. She came back with other recommendations for us to consider in my treatment. Of the disadvantages, the biggest one, for me, was that major procedures (retrieval and transfer) will be performed by doctors you don't know. I never had a bad experience with a doctor, but for people want their doctor for every procedure, it might not be possible.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
I thought monitoring appointments were efficiently run. I frequently saw my primary doctor during these appointments. This was a benefit to the Arlington office. I also had the same nurses and techs at most appointments, so it was a comfortable experience.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
I did SGF's Shared Risk Program with PGS. It was $19,500 + $5,000 for PGS. That included up to 6 retrievals and all FETs.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We never discussed anything other than an eSET. I would not have wanted to transfer multiple.
9
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 36 - 37
5 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh brings both the experience (CRITICAL to have a team with a ton of reps when undergoing fertility treatments), as well as a straightforward, pragmatic approach to working with her patients. She took the time to fully explain our options and the data at every turn and was thoughtful and personally responsive when we had questions or things didn't go as planned. Dr. Reh supported our decision making without sugar coating nor being too hands off,
We found the Ballston office [of Shady Grove Fertility] to be ideal for frequent appointments because it was smaller and less hectic than the other offices. For weekend monitoring, we recommend K St over Fairfax for the same reasons....[cost]~$25K for risk-sharing program for IVF...We highly recommend Dr. Reh and the nursing team at the SGF Ballston office.
How was your experience with Andrea Reh at Shady Grove Fertility?
We highly recommend Dr. Reh and the nursing team at the SGF Ballston office. Undiagnosed infertility and multiple miscarriages is a frustrating path. Dr. Reh brings both the experience (CRITICAL to have a team with a ton of reps when undergoing fertility treatments), as well as a straightforward, pragmatic approach to working with her patients. She took the time to fully explain our options and the data at every turn and was thoughtful and personally responsive when we had questions or things didn't go as planned. Dr. Reh supported our decision making without sugar coating nor being too hands off, and ultimately helped us with a successful IVF pregnancy.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Always reach out with questions or concerns, she's very responsive. SGF is great, because you 100% want the experience, but recognize the different teams that you have to communicate with (finance, nursing, clinical trial, genomics). Sometimes things can get confusing which leads to frustration if you don't recognize that.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh brings both the experience (CRITICAL to have a team with a ton of reps when undergoing fertility treatments), as well as a straightforward, pragmatic approach to working with her patients. She took the time to fully explain our options and the data at every turn and was thoughtful and personally responsive when we had questions or things didn't go as planned. Dr. Reh supported our decision making without sugar coating nor being too hands off, and ultimately helped us with a successful IVF pregnancy.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
IUI - 5 cycles. Low dose clomid w/ 2-3 follicle development. One of the cycles added gonal-F and had to cancel due to producing 5+ mature follicles. 2 chemical pregnancies and 2 negative tests. Final cycle was IVF with genetic testing and frozen transfer of 1 embryo. Hormone doses for egg retrieval were fairly conservative due to overreaction during IUI cycles, but unexpectedly lead to low egg retrieval (8) because one ovary did not respond. Result 2 viable embryos, successful singleton pregnancy with 1st transfer.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christina Brocato)
All excellent, responsive, and thoughtful.
Describe your experience with Shady Grove Fertility.
We found the Ballston office to be ideal for frequent appointments because it was smaller and less hectic than the other offices. For weekend monitoring, we recommend K St over Fairfax for the same reasons.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
We found the Ballston office to be ideal for frequent appointments because it was smaller and less hectic than the other offices. For weekend monitoring, we recommend K St over Fairfax for the same reasons.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
~$25K for risk-sharing program for IVF. IUI was covered by insurance.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Strongly recommended single for us due to no diagnosed conditions and history of getting pregnant (but miscarrying).
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 40 - 41
3 IVF
3 Egg Freezing
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $100K - $199K
Only Doc Seen
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
3 cycles with different protocols [with Dr. Reh]. The last one was able to produce successful PGS tested embryos...Many of my appts were with her rather than another team member. She treated my case as unique and answered questions thoroughly...She took my requests and ideas into consideration and I felt I could collaborate on my treatment...genuinely cared about my treatment and outcome.
She [nurse at Shady Grove Fertility] was so invested that I felt like we were going through this journey together. She was knowledgeable, communicative, personable...SGF Arlington is full of friendly staff from the front desk to the phlebotomists to the nurses and providers. SGF Fairfax is convenient but too big to feel like family. They also seemed to have higher turnover because I rarely saw the same staff members and they seemed less personal. I appreciated the convenience and weekend appts at fairfax though.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr Reh is genuine, approachable and knowledgeable. I highly recommend her. She saw me for most of my appts and gave me clear expectations of the plan for treatment. She took my requests and ideas into consideration and I felt I could collaborate on my treatment.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Start sooner than later with IVF and go with Dr Rey because she knows her stuff!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr Rey genuinely cared about my treatment and outcome. Many of my appts were with her rather than another team member. She treated my case as unique and answered questions thoroughly.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
3 cycles with different protocols. The last one was able to produce successful PGS tested embryos
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Westin)
I LOVED Ashley. She was so invested that I felt like we were going through this journey together. She was knowledgeable, communicative, personable and went above and beyond to meet my needs every single time!
Describe your experience with Shady Grove Fertility.
SGF Arlington is full of friendly staff from the front desk to the phlebotomists to the nurses and providers. SGF Fairfax is convenient but too big to feel like family. They also seemed to have higher turnover because I rarely saw the same staff members and they seemed less personal. I appreciated the convenience and weekend appts at fairfax though.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Treatment was costly as it is for most infertility treatment but it was worth it and the clinic was professional with smooth communication through the portal.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 37 - 39
3 IVF
Donor Eggs
Poor Egg Quality
Latinx
Income $100K - $199K
Architect
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh ws patient and took the time to answer all my questions. She was compassionate; she was reassuring and understood my concerns and the impact of bad news. She became our guide through this process, someone we trust to tell us what to expect and what we should do...Dr. Reh was very professional, she explained everything, she provided the information we asked for.
Their [Shady Grove Fertility] staff and facility interior design is excellent. Everyone knows your name and is courteous. Sometimes you have to wait a bit in the waiting room, but it is a nice waiting room and guess what, you're not alone! A lot of other women are going through the same thing...Dr. Reh was very professional, she explained everything, she provided the information we asked for. She also understood how we were feeling at the time. As news came through, she showed compassion and in a way held our hand through the process.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh was very professional, she explained everything, she provided the information we asked for. She also understood how we were feeling at the time. As news came through, she showed compassion and in a way held our hand through the process.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Ask all the questions you need and know that you can trust.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh ws patient and took the time to answer all my questions. She was compassionate; she was reassuring and understood my concerns and the impact of bad news. She became our guide through this process, someone we trust to tell us what to expect and what we should do.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I went through three cycles. The first includes a lot of tests and is obviously tougher as a first time. I do not recall the specifics at this time.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Cristina Brocato was my IVF (own egg) nurse)
Cristina Brocato was so lovely that I actually miss her. Wish now in pregnancy I had her to offer her kind instructions!
Describe your experience with Shady Grove Fertility.
Their staff and facility interior design is excellent. Everyone knows your name and is courteous. Sometimes you have to wait a bit in the waiting room, but it is a nice waiting room and guess what, you're not alone! A lot of other women are going through the same thing.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Because of my age, we selected a Shared Risk IVF. I believe it initially cost $33,000 + all medication costs were paid from my pocket. Each cycle could cost up to an additional $5,000. We receive all our money back after a failed IVF process and had to pay an additional about $10,000 for the shared risk donor process.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 33
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh is so kind and caring and is happy to help you understand all aspects of fertility testing and treatment. ... Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
The clinic [Shave Grove Fertility - Arlington Branch] is very organized and clean. ... I believe they truly understand how hard this process can be for many people and try to make it as positive as possible. ... Don't be afraid to ask any question. ... The entire staff is welcoming, friendly and compassionate. ... Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Don't be afraid to ask any question. Dr. Reh is so kind and caring and is happy to help you understand all aspects of fertility testing and treatment.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh took her time with us at every appointment. She made connections and tried to get to know us as people. She was always open to questions and concerns.
Describe your experience with Shady Grove Fertility.
The clinic is very organized and clean. The entire staff is welcoming, friendly and compassionate. I believe they truly understand how hard this process can be for many people and try to make it as positive as possible.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 31
1 IUI
Anovulation
PCOS
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh was great at addressing all my questions and took care of us during a very stressful time...My main issue was a PCOS diagnosis and the fact that I was not ovulating. Since there were no other known issues, we began with the least invasive option of medicated monitored cycles/timed intercourse. After two failed cycles, I decided to do an IUI to increase my odds...
[Shady Grove Fertility] Strengths - responsiveness, apt availability, bedside manner, amazing nurses, empathic doctors, easy to use trainings/portal for messaging and support from financial team Cons - nothing that I can think of to report, I all around had a great experience...Dr. Reh was great at addressing all my questions and took care of us during a very stressful time
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh was great at addressing all my questions and took care of us during a very stressful time. We are so grateful for our experience at SGF and feel blessed to be expecting our first child this fall.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
My main issue was a PCOS diagnosis and the fact that I was not ovulating. Since there were no other known issues, we began with the least invasive option of medicated monitored cycles/timed intercourse. After two failed cycles, I decided to do an IUI to increase my odds. We are glad we did bc we came pregnant with our first IUI.
Describe your experience with Shady Grove Fertility.
Strengths - responsiveness, apt availability, bedside manner, amazing nurses, empathic doctors, easy to use trainings/portal for messaging and support from financial team Cons - nothing that I can think of to report, I all around had a great experience
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
0
NPS
0
Age 32
Black or African-American
Income $50K - $99K
3rd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Howard McClamrock] didn’t really let me explain my story or discuss what i expected. He let me know what they offered and explained in detail what each procedure was and then told me that because of my size I’m not able to get any help from them. After f getting excited about the possibility of treatment and hearing what the clinic had to offer I was let down in that same breath.
I didn’t visit the [Shady Grove Fertility - Baltimore] facility in person so I am unable to attest the the building itself. The issue I didn’t have was because it was virtual I had to upload everything to their website and it was very complicated. Not a great experience there either...Find a doctor that is more sensitive to women going through infertility if you are in any way fragile. I was broken after my experience honestly.
How was your experience with Howard McClamrock at Shady Grove Fertility?
His strength was he seemed very knowledgeable about the process. His weakness what that he should have told me before even explaining anything that i didn’t qualify. It’s like he wanted the copay money or something. They could have called and canceled me before getting my hopes up they had all my information and chose not to.
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Find a doctor that is more sensitive to women going through infertility if you are in any way fragile. I was broken after my experience honestly.
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
He didn’t really let me explain my story or discuss what i expected. He let me know what they offered and explained in detail what each procedure was and then told me that because of my size I’m not able to get any help from them. After f getting excited about the possibility of treatment and hearing what the clinic had to offer I was let down in that same breath. It was no amount of explanation that i could give to even go any further in the process. The only option i was given was to pay out of pocket to have my husbands sperm tested. Which i explained he had done previously. I was devastated and haven’t had the heart to seek further opinions or treatment since.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
We never even got this far sadly.
Describe your experience with the nursing staff at Shady Grove Fertility.
I only had one experience with the nurses as my consult was virtual but I don’t remember her being kind or compassionate about the fact that I was ineligible for treatment at all. She just confirmed that they wouldn’t be able to treat me and when I asked about other places that could she said they wouldn’t either for reference I was interested and referred by my doctor for a tubal dye test.
Describe your experience with Shady Grove Fertility.
I didn’t visit the facility in person so I am unable to attest the the building itself. The issue I didn’t have was because it was virtual I had to upload everything to their website and it was very complicated. Not a great experience there either.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
I wasn’t charged for anything other than the copay and the cost of the visit. The cost of the appointment was covered by my insurance so I don’t remember the cost and the copay was 40$
Describe Howard McClamrock's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
What specific things went wrong at Shady Grove Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
This was explained in great detail in the section about the doctor specifically.
0
Doctor
Howard McClamrock
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Shady Grove Fertility
Baltimore
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
2
NPS
3
Age 39
3 IUI
South Asian
Income $200K - $499K
Doctor
2nd of 2 Docs
1 IUI With Other Docs
3 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
There wasn’t much rationale [from Dr. Howard McClamrock]. I was just told what to do. I did 3 IUI cycles. One with clomid, one with femara, one with injectables. I requested using injectables...He is clearly well-read and knowledgeable. He is competent. He is not at all warm or personal/personable. There were several ultrasounds when he said absolutely nothing to me. I didn’t feel he was invested in my success. He made a few comments like “it’s no big deal” or “it doesn’t matter”. Those are hurtful because it matters tremendously to me. He didn’t offer any real insight into why we weren’t successful and he didn’t recommend altering our plan. If he spent 5 minutes explaining what he recommended changing and how it might improve our likelihood of success I would have continued treatments. While he may be knowledgeable, his lack of communication and interpersonal skills (and I don’t expect warm and fuzzy) was what made me leave that clinic.
The initial consult [at Shady Grove Fertility] was about $250. The labs associated with that consult were about $300. Each iui cycle was $1500...Nice facility. Convenient location. Efficient check in/check out. Had to pay $6 for parking at each visit - every lab draw or US! Weekend procedures were performed at a different office, which was annoying. And each iui was performed by a different physician...There wasn’t much rationale. I was just told what to do. I did 3 IUI cycles. One with clomid, one with femara, one with injectables. I requested using injectables.
How was your experience with Howard McClamrock at Shady Grove Fertility?
He is clearly well-read and knowledgeable. He is competent. He is not at all warm or personal/personable. There were several ultrasounds when he said absolutely nothing to me. I didn’t feel he was invested in my success. He made a few comments like “it’s no big deal” or “it doesn’t matter”. Those are hurtful because it matters tremendously to me. He didn’t offer any real insight into why we weren’t successful and he didn’t recommend altering our plan. If he spent 5 minutes explaining what he recommended changing and how it might improve our likelihood of success I would have continued treatments. While he may be knowledgeable, his lack of communication and interpersonal skills (and I don’t expect warm and fuzzy) was what made me leave that clinic.
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Do your own research first. Don’t expect explanations or reassurance. I think his approach is fine for a couple doing timed intercourse. You don’t need him - just his US results and meds. But for more complex treatments you want someone to explain things to you properly.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
There wasn’t much rationale. I was just told what to do. I did 3 IUI cycles. One with clomid, one with femara, one with injectables. I requested using injectables.
Describe your experience with your nurse at Shady Grove Fertility.
The coordination here at first was absolutely lousy. I was totally misguided by a nurse, resulting in a month delay in treatment. I was made to feel like this was my fault. After that incident it was much better. But that initial bad communication made it a negative experience.
Describe your experience with Shady Grove Fertility.
Nice facility. Convenient location. Efficient check in/check out. Had to pay $6 for parking at each visit - every lab draw or US! Weekend procedures were performed at a different office, which was annoying. And each iui was performed by a different physician.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
The initial consult was about $250. The labs associated with that consult were about $300. Each iui cycle was $1500. We used my husband’s frozen sperm so that was $500 initially plus approximately $120 per cycle to thaw it.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility.
They were disorganized. Prescriptions were called in late a few times. And I had to remind them to call. Different nurses would call with results and they were unfamiliar with what type of cycle I was on (iui vs TI) or whether or not I was using a trigger or progesterone. They would ask me for that info when I was never informed!
2
Doctor
Howard McClamrock
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
2 of 5
3
Clinic
Shady Grove Fertility
Baltimore
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
10
Age 32 - 33
1 IVF
Male Factor
Black or African-American
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Yazigi] was very good about explaining the process he understood when we didn’t want to use donor sperm yet and came up woth an alternative. He was very good at making us feel like it was not hopeless. He set us up woth urologist to see my husband and gave us positive anecdotes...He was very good about explaining the whole process and gave us options based on our failed cycle with reasons why..
They [Shady Grove] are busy! Make sure if you’re doing ivf make the first appt available All of the staff was good and everyone was knowledgeable and compassionate....First assigned Stefanie Hernandez and she was great! She got a new job and for my frozen transfer I was assigned Danielle bird a She was not good and was not organized and seemed annoyed with me... Be sure to ask about discounts because they have some for the scripts
How was your experience with Ricardo Yazigi (retired) at Shady Grove Fertility?
He was very good about explaining the process he understood when we didn’t want to use donor sperm yet and came up woth an alternative. He was very good at making us feel like it was not hopeless. He set us up woth urologist to see my husband and gave us positive anecdotes
What's one piece of advice would you give a prospective patient of Ricardo Yazigi (retired) at Shady Grove Fertility?
Ask questions because he has the answers and will spend the time needed with you
During treatment, were you treated like a number or a human with Ricardo Yazigi (retired) at Shady Grove Fertility?
He was very good about explaining the whole process and gave us options based on our failed cycle with reasons why
Describe the protocols Ricardo Yazigi (retired) used in your cycles at Shady Grove Fertility and their degree of success.
Gonal f and menopur, these were upped very quickly as I was not responding, but once upped I was responding fine. Started ganirelix and then did egg retrieval. Because of my progesterone level the doctor recommended a freeze all and do a frozen transfer. He called personally to tell me that only 2 embryos were made. It was later that one more embryo got made but only 1made it to 6 day blastocyst We then got ready for frozen transfer with estrogen and progesterone injections Frozen transfer did not work
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Stephanie hernandez)
First assigned Stefanie Hernandez and she was great! She got a new job and for my frozen transfer I was assigned Danielle bird a She was not good and was not organized and seemed annoyed with me
Describe your experience with Shady Grove Fertility.
They are busy! Make sure if you’re doing ivf make the first appt available All of the staff was good and everyone was knowledgeable and compassionate. Don’t hesitate to do what they recommend and ask all the questions. Be sure to ask about discounts because they have some for the scripts
Describe the costs associated with your care under Ricardo Yazigi (retired) at Shady Grove Fertility.
My insurance covered 90% but the prescriptions were what was expensive about $11000 total with insurance but my insurance has a 25k lifetime maximum
8
Doctor
Ricardo Yazigi (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility
Baltimore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
NPS
6
NPS
6
Age 32
1 IUI
Unexplained
Income $100K - $199K
Marketer or PR
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
Dr. McClamrock is a man of few words unless you come to him with questions/concerns. My husband liked his personality since he was candid, and often referred to statistics - concrete information. I would have prefered more anecdotal information, as going through a fertility experience can be very isolating...I didn't feel as if he was reporting results to ME and MY case, but rather going through the motions of his evaluations.
Danielle [Nurse at Shady Grove Fertility] is very nice, and our communication is mainly when she provides test results...For my husband and I, the clinic location was a strong reason why we selected Shady Grove over Johns Hopkins. With the amount of visits that need to happen throughout a cycle it was very convenient for us. That being said, Shady Grove Harbor East is very easy to reach. Mersedie answers the phone, and is familiar with patients names and faces over time. This creates a less sterile experience.
How was your experience with Howard McClamrock at Shady Grove Fertility?
Dr. McClamrock is a man of few words unless you come to him with questions/concerns. My husband liked his personality since he was candid, and often referred to statistics - concrete information. I would have prefered more anecdotal information, as going through a fertility experience can be very isolating. I would visit his office for my Day 3 bloods and monitoring throughout the cycle. He would enter the room, perform the U/S and tell me things looked good, and the number of follicles. I would need to ask if my number was sufficient, should it be more/less, etc. I would respond better to a physician that would be willing to sit and paint the picture of the appointment and the meaning. During the journey there is a lot to learn!
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Ask questions to get answers. He won't overwhelm you with information if you don't seek it out.
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
Dr. McClamrock is very candid and thorough when asked detailed questions. Without questions he will not dive into detail. I found if I didn't ask questions, he wouldn't offer explanation. I didn't feel as if he was reporting results to ME and MY case, but rather going through the motions of his evaluations.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
My husband and I were both tested, and diagnosed with "unexplained fertility". The first line of treatment for us was IUI. This treatment with Clomid and trigger should ideally help the the sperm close to the egg, and result in pregnancy. We are hopeful it will work although we understand IUI cycles only have approximately a 20% chance of working.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Danielle)
Danielle is very nice, and our communication is mainly when she provides test results.
Describe your experience with Shady Grove Fertility.
For my husband and I, the clinic location was a strong reason why we selected Shady Grove over Johns Hopkins. With the amount of visits that need to happen throughout a cycle it was very convenient for us. That being said, Shady Grove Harbor East is very easy to reach. Mersedie answers the phone, and is familiar with patients names and faces over time. This creates a less sterile experience.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
My insurance is pretty good, so I pay a $20 co-pay per visit and all of our infertility testing has been covered 100%. If I ever had a billing issue Mersadie would resolve it right away.
6
Doctor
Howard McClamrock
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
6
Clinic
Shady Grove Fertility
Baltimore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2014, Successful
NPS
10
NPS
10
Age 34 - 37
3 IUI
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Strengths: excellent clinician [Dr. Howard McClamrock], plenty of experience, great at getting back to me in a timely manner; in the end, we had 2 healthy babies!!! Weaknesses: not a super warm/fuzzy type; a little more humor could help lighten things up at times; there were times we had to dig a little to get answers or clarification (and he would happily clarify, but it wasn't always automatic)...Expect a matter-of-fact approach, don't expect a lot of joking or small talk, but do expect to be impressed by his knowledge, skill, and concern as a clinician. He will go as far down the fertility road as he can justify and his patients want--and he's very good at what he does.
Overall really pleased w/ the system they [Shady Grove] have in place. Over the years we were at Shady Grove for monitoring for a LOT of holidays--and in single one of them the staff was smiling, professional, and attentive...My nurses with Dr. McClamrock were amazing--one even cried with me! Dr. M got us our results! I very much trusted in his clinical knowledge and experience. I initially found him less warm than I would have liked, but he grew on us through the years that we were under his care. Whenever I initiated a phone call or email, he was quick to respond.
How was your experience with Howard McClamrock at Shady Grove Fertility?
Strengths: excellent clinician, plenty of experience, great at getting back to me in a timely manner; in the end, we had 2 healthy babies!!! Weaknesses: not a super warm/fuzzy type; a little more humor could help lighten things up at times; there were times we had to dig a little to get answers or clarification (and he would happily clarify, but it wasn't always automatic).
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Expect a matter-of-fact approach, don't expect a lot of joking or small talk, but do expect to be impressed by his knowledge, skill, and concern as a clinician. He will go as far down the fertility road as he can justify and his patients want--and he's very good at what he does.
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
My nurses with Dr. McClamrock were amazing--one even cried with me! Dr. M got us our results! I very much trusted in his clinical knowledge and experience. I initially found him less warm than I would have liked, but he grew on us through the years that we were under his care. Whenever I initiated a phone call or email, he was quick to respond.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
IUI w/ injections. Given my numbers initially, he suggested we at least try more conservatively. After our response to the stim meds w/ our 3rd IUI, he then suggested we do IVF. 1 hysteroscopy w/ polypectomy. 1 IVF W/ retrieval (9, 5 fertilized, 2 day-3 transferred)--negative. 1 other cycle that was cancelled after 2 weeks of stims due to poor ovarian response. We were advised to consider donor egg. 1st DE transfer (single embryo) negative. This surprised everyone and Dr. M brought us in for a consult. Cyst found in uterus, surgical intervention discussed, but it did not show up on follow-up ultrasounds. 2nd DE transfer (single embryo)--first blood test positive, then numbers started to decline. Very early m/c. D&C done to ensure good uterine lining and remove likelihood of cyclic cysts. 3rd DE transfer--my spouse, doctor, and I agreed that we should transfer 2 embryos. They both took! 2 healthy babies!!!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Sonia Leasure)
Compassion, a hug when needed, available!
Describe your experience with Shady Grove Fertility.
Overall really pleased w/ the system they have in place. Over the years we were at Shady Grove for monitoring for a LOT of holidays--and in single one of them the staff was smiling, professional, and attentive.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
Oh wow. We had limited IUI coverage and no IVF coverage. We were able to take advantage of Shady Grove's shared risk program once we were using DE. Overall, w/ meds, through multiple IUIs and IVFs, and out of pocket costs associated with gynecological surgeries, it was about $70k. They also offer financing and education on different options for those patients who have poor or no insurance coverage.
Describe Howard McClamrock's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. M follows accepted professional guidelines. He took our history w/ multiple previous embryo transfers that did not result in pregnancy into consideration when we decided to transfer 2 on our 3rd attempt w/ DE.
What specific things went wrong at Shady Grove Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Shady Grove Fertility.
There was one incident where info from my RE was not sent over to my GYN prior to my visit. I showed up for a pre-op consult and there was no correspondence from my RE. This may have been a time issue. Adequate communication seemed to be in place after that was cleared up.
10
Doctor
Howard McClamrock
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Baltimore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
7
NPS
8
Age 31
1 IUI
2 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Teacher
2nd of 3 Docs
1 IVF With Other Docs
Neutral
Neutral
Successful
He [Dr. McClamrock] was very blunt and provided little explanation for things that went wrong. He would say, “it was a fluke”. .. he needs work in bedside manner...he was extremely blunt when it came to explanation of procedures and especially set backs. I did feel that he was extremely knowledgeable and would return to him again...He urged us to transfer only 1 embryo....I stimulated my ovaries on follistim and menopur. I used a shot to stop ovulation and a HCG trigger shot.
Shady Grove is a very large clinic. That comes with positives and negatives. They have lots of knowledge behind them. They also can make you feel like one in about 1000. Although this can be daunting, I feel the overall success of the clinic far outweighs the negativity of it being such a large facility....I loved my nurse. She was extremely compassionate. I felt she was a good offset to the bluntness of the doctor. I cried when I “graduated” the clinic.
How was your experience with Howard McClamrock at Shady Grove Fertility?
As I said before, he was extremely blunt when it came to explanation of procedures and especially set backs. I did feel that he was extremely knowledgeable and would return to him again. Shady Grove is a huge clinic, so I think that had something to do with the feelings I had with the clinic being so large.
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
He’s blunt. Don’t take it personal. He knows his stuff, so trust him.
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
He was very blunt and provided little explanation for things that went wrong. He would say, “it was a fluke”. I am forever grateful to him because he helped us make our son, but he needs work in bedside manner.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
I stimulated my ovaries on follistim and menopur. I used a shot to stop ovulation and a HCG trigger shot.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Pricilla )
I loved my nurse. She was extremely compassionate. I felt she was a good offset to the bluntness of the doctor. I cried when I “graduated” the clinic.
Describe your experience with Shady Grove Fertility.
Shady Grove is a very large clinic. That comes with positives and negatives. They have lots of knowledge behind them. They also can make you feel like one in about 1000. Although this can be daunting, I feel the overall success of the clinic far outweighs the negativity of it being such a large facility.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
My ivf cycles were covered under insurance.
Describe Howard McClamrock's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He urged us to transfer only 1 embryo.
7
Doctor
Howard McClamrock
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
8
Clinic
Shady Grove Fertility
Baltimore
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5