Shady Grove Fertility

65 doctors work here

Rated 8.6
Strongly recommend: 68%Neutral: 21%Don't recommend: 11%8.6
68% strongly recommend
508 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
65 doctors work here
8.2
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
22 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Jeanne O'Brien
Shady Grove Fertility
88% strongly recommend
22 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 8%Don't recommend: 4%9.6
Joseph Doyle
Shady Grove Fertility
78% strongly recommend
21 Reviews
Rated 9.4
Strongly recommend: 78%Neutral: 22%9.4
Tarita Pakrashi
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 9.4
Strongly recommend: 80%Neutral: 20%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Celso Silva
Shady Grove Fertility
77% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 77%Neutral: 21%Don't recommend: 2%9.3
Gilbert Mottla
Shady Grove Fertility
76% strongly recommend
18 Reviews
Rated 9.3
Strongly recommend: 76%Neutral: 24%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Eric Levens
Shady Grove Fertility
79% strongly recommend
40 Reviews
Rated 9.3
Strongly recommend: 79%Neutral: 14%Don't recommend: 6%9.3
Nicole Banks
Shady Grove Fertility
63% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 63%Neutral: 37%9.3
Sunita Kulshrestha (retired)
Shady Grove Fertility
89% strongly recommend
5 Reviews
Rated 9.2
Strongly recommend: 89%Neutral: 11%9.2
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Shayne Plosker
Shady Grove Fertility
80% strongly recommend
19 Reviews
Rated 9.1
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%9.1
Erika Johnston-MacAnanny
Shady Grove Fertility
85% strongly recommend
17 Reviews
Rated 9.1
Strongly recommend: 85%Neutral: 10%Don't recommend: 5%9.1
Patricia McShane
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Ricardo Yazigi (retired)
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Jason Bromer
Shady Grove Fertility
71% strongly recommend
50 Reviews
Rated 8.7
Strongly recommend: 71%Neutral: 22%Don't recommend: 7%8.7
Melissa Esposito
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 8.7
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Shruti Malik
Shady Grove Fertility
59% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 59%Neutral: 29%Don't recommend: 12%8.4
Andrea Reh
Shady Grove Fertility
60% strongly recommend
16 Reviews
Rated 8.4
Strongly recommend: 60%Neutral: 26%Don't recommend: 14%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Rebecca Chason
Shady Grove Fertility
75% strongly recommend
4 Reviews
Rated 8.1
Strongly recommend: 75%Neutral: 13%Don't recommend: 13%8.1
Tomer Singer
Shady Grove Fertility
63% strongly recommend
12 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 15%Don't recommend: 23%8.1
Caleb Kallen
Shady Grove Fertility of Philadelphia
70% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 70%Neutral: 2%Don't recommend: 29%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Anitha Nair
Shady Grove Fertility
74% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 74%Neutral: 7%Don't recommend: 19%8
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
12 Reviews
Rated 8
Strongly recommend: 19%Neutral: 62%Don't recommend: 19%8
Naveed Khan
Shady Grove Fertility
53% strongly recommend
9 Reviews
Rated 7.9
Strongly recommend: 53%Neutral: 35%Don't recommend: 12%7.9
Eric Widra
Shady Grove Fertility
48% strongly recommend
27 Reviews
Rated 7.7
Strongly recommend: 48%Neutral: 26%Don't recommend: 26%7.7
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Paul Shin
Shady Grove Fertility
15% strongly recommend
3 Reviews
Rated 7.1
Strongly recommend: 15%Neutral: 70%Don't recommend: 15%7.1
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
39% strongly recommend
14 Reviews
Rated 7
Strongly recommend: 39%Neutral: 23%Don't recommend: 38%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Arthur Sagoskin
Shady Grove Fertility
15% strongly recommend
10 Reviews
Rated 6.8
Strongly recommend: 15%Neutral: 63%Don't recommend: 22%6.8
Michael Edelstein
Shady Grove Fertility
44% strongly recommend
12 Reviews
Rated 6.8
Strongly recommend: 44%Neutral: 13%Don't recommend: 43%6.8
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Brianna Schumacher
Shady Grove Fertility
56% strongly recommend
7 Reviews
Rated 6.2
Strongly recommend: 56%Neutral: 8%Don't recommend: 36%6.2
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Eugene Katz (retired)
Shady Grove Fertility
20% strongly recommend
10 Reviews
Rated 4.8
Strongly recommend: 20%Neutral: 30%Don't recommend: 50%4.8
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Rachel Sprague
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jessica Kanter
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 61 more

This clinic has 37 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
929.419.5123
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2590 Healing Way
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Wexford
6400 Brooktree Ct
Wexford, PA 15090
412.785.1057
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 35 more

508 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
10
10
Age 37 - 40
2 IUI
1 IVF
Male Factor
PCOS
Black or African-American
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bromer is a consummate professional. He is knowledgeable kind and truly gives of himself to his patients. In treating you he leaves no stone unturned and no question unasked. He is patient focused and tries to offer solutions that are both medically and financially feasible.... He never tired in answering my questions and even provided me with his cellular phone and email so that I could be in touch with him as question arose.
[Shady Grove ] Ease of scheduling is awesome. 24 hour service is an immeasurable benefit to patients who work odd hours. Kind, knowledgeable and caring staff who go above and beyond make the difficult experience of infertility easier to bear...Allison is more like an old girlfriend that nurse. She was/ is amazing. She was my nurse for both the IUI and the IVF and I could not have hand picked a better nurse/ care coordinator.
How was your experience with Jason Bromer at Shady Grove Fertility?
Dr. Bromer is a consummate professional. He is knowledgeable kind and truly gives of himself to his patients. In treating you he leaves no stone unturned and no question unasked. He is patient focused and tries to offer solutions that are both medically and financially feasible. Because he is so thorough , and knowledgeable about the medical and insurance side of things you immediately want to trust. As a patient it was easy to comply with his prescribed course of treatment because you feel like you are a partner in your care and not just patient.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Don't ever tire of treating people with the care and kindness that you do. Infertility is a scary and lonely experience and while we want your guidance and the hard truths we appreciate your taking the time to provide guidance in a way that considers the patient perspective and input and while the truth is sometimes hard to take it easier to bear when the practitioners approach is informed kind and straight forward. In short keep doing what you do!
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
Dr. Bromer is Awesome! He made me feel so at ease with the process of IVF. He explained the very technical aspects of IVF in the most easy to understand terms. He never tired in answering my questions and even provided me with his cellular phone and email so that I could be in touch with him as question arose. We returned to Dr. Bromer in pursuit of our second child, at which time our insurance only provided for IUI. Dr. Bromer did all of the necessary testing and told us what our best options for achieving pregnancy were. Regrettably we learned that we would not be able to conceive via IUI due to my husbands very low count following weight loss surgery. Devastated by the news, my husband and I opted to proceed with two course of IUI. Dr. Bromer was super supportive despite knowing that are chances were low. He allowed us to try to sudafed protocol etc. When that didn't work he researched and took the time to explain some insurance options that we perhaps had not considered. He truly went above and beyond to try and help us find a solution. He even assisted us in completing our application for a Baby Quest grant. I highly recommend him as a practitioner and should I be fortunate enough to have the funds to pursue an additional IVF he is the doctor that I would chose to see.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
For our IVF i dont recall specifics- but we stimulated retrieved 4 eggs- 2 fertilized and one failed to thrive by the time of transfer. So we transferred the one. For our most recent IUI we stimulated and had 2 failed cycles.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Allison Catalani )
Allison is more like an old girlfriend that nurse. She was/ is amazing. She was my nurse for both the IUI and the IVF and I could not have hand picked a better nurse/ care coordinator. She answered questions and facilitated my care through the entirety of my treatment at Shady Grove.
Describe your experience with Shady Grove Fertility.
Ease of scheduling is awesome. 24 hour service is an immeasurable benefit to patients who work odd hours. Kind, knowledgeable and caring staff who go above and beyond make the difficult experience of infertility easier to bear
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
Insurance covered the great majority of our costs- We paid just over $6,000 out of pocket.
10
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
2
2
Age 37
2 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He is tactful and some what caring, however, we only saw him 2 times during our cycle. Needless to say, our time with Dr. Bromer was very limited. He didn't perform any of the sonograms, retrievals or transfers. We were always told how many eggs were retrieved but, "egg quality" was never discussed with us.... I was on the Vivelle Patch 0.1mg on day 10 after LH surge. I started Cetrotide(for 3 days) on day 2 of the patch. I started Gonal F 450 IU and Menopur 150 IU about 4 days after my last dose of Cetrotide. I was on those until my follicles we're ready and I restarted Cetrotide once a day.
There seems to be poor continuity of care [at Shady Grove-Hagerstown]. You have someone different most times during monitoring and each person counts a different amount of follicles. Each person tells you something different. They seem to want to do the same thing for everyone...the same protocol. Care should be individualized.... Small office which is great, however, on the weekends you have to go to a different office and people who know nothing about your care, is there to attempt to take care of you. During office visits you see multiple healthcare workers.
How was your experience with Jason Bromer at Shady Grove Fertility?
He is tactful and some what caring, however, we only saw him 2 times during our cycle. Needless to say, our time with Dr. Bromer was very limited. He didn't perform any of the sonograms, retrievals or transfers. We were always told how many eggs were retrieved but, "egg quality" was never discussed with us.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
As questions and make sure you receive a clear answer. Don't expect to see him often and be prepared to deal with multiple (non-informed) healthcare workers during cycle.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
There seems to be poor continuity of care. You have someone different most times during monitoring and each person counts a different amount of follicles. Each person tells you something different. They seem to want to do the same thing for everyone...the same protocol. Care should be individualized.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
I was on the Vivelle Patch 0.1mg on day 10 after LH surge. I started Cetrotide(for 3 days) on day 2 of the patch. I started Gonal F 450 IU and Menopur 150 IU about 4 days after my last dose of Cetrotide. I was on those until my follicles we're ready and I restarted Cetrotide once a day.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jeannette Zuvich & Mindi Cottrell)
The nurses were always nice and tried to answer questions to the best of their knowledge.
Describe your experience with Shady Grove Fertility.
Small office which is great, however, on the weekends you have to go to a different office and people who know nothing about your care, is there to attempt to take care of you. During office visits you see multiple healthcare workers. It would be much better if there was some consistency.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Monitoring was horrible because of dealing with different staff and not having the same person. Monitoring is done first thing in the morning. You have to schedule it during the allotted time.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
Multi- Cycle (2 Fresh) 21000
Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Bromer did not want to transfer more than 2 embryos even though we thought we should transfer 3.
What specific things went wrong at Shady Grove Fertility?
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
Because there was no continuity of care and we were dealing with a different workers at each appointment, we were given conflicting information a lot of the time.
2
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
9
10
Age 28
3 IUI
1 IVF
Male Factor
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Since we're still undergoing course of treatment, what I can say is that I have felt in control of our treatment plan. Whenever I have questions, they [Dr. Jason Bromer and staff] are answered in a timely manner and explained with attention to detail...My insurance covered most of the diagnostic testing but did not cover medications or IVF. We invested in the Shared Risk Program which included 6 rounds of egg retrievals and unlimited FET transfers. This cost for this program was $22k.
They [Shady Grove] are very organized and return calls/emails quickly; I have never had to wait a full day for a returned phone call or test/monitoring/procedure results. If I had anything negative to say, it would be that the wait time for monitoring appointments, especially in the Rockville office, sometimes take longer than the actual appointment itself. I would also say that I realize they see a lot of patients each day and they are always very thorough, caring and I have never felt like a "number". I also like the fact that monitoring appointments are from 7:00-8:30a.m. making it easy to get to an appointment before work and not miss as much time from work.
How was your experience with Jason Bromer at Shady Grove Fertility?
Since we're still undergoing course of treatment, what I can say is that I have felt in control of our treatment plan. Whenever I have questions, they are answered in a timely manner and explained with attention to detail.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Bring all your questions!
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
Receive phone calls to check up on how I'm doing. Test results are always relayed in the timeframe set. We felt like we were given options and worked with our doctor to come up with one that worked for us.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
Gonal F redi-ject pen Menopur Cetrotide Luprolide Estradiol Endometrin
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Allison)
Super friendly and detail oriented. Timely and direct. Very positive attitude.
Describe your experience with Shady Grove Fertility.
They are very organized and return calls/emails quickly; I have never had to wait a full day for a returned phone call or test/monitoring/procedure results. If I had anything negative to say, it would be that the wait time for monitoring appointments, especially in the Rockville office, sometimes take longer than the actual appointment itself. I would also say that I realize they see a lot of patients each day and they are always very thorough, caring and I have never felt like a "number". I also like the fact that monitoring appointments are from 7:00-8:30a.m. making it easy to get to an appointment before work and not miss as much time from work.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Monitoring appointments were M-F between 7:00-8:30a.m. in the Frederick location. I did like the fact that the Rockville location had later monitoring appointments when I needed to be monitored on the weekends.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
My insurance covered most of the diagnostic testing but did not cover medications or IVF. We invested in the Shared Risk Program which included 6 rounds of egg retrievals and unlimited FET transfers. This cost for this program was $22k.
Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We agreed on a single embryo transfer. However, he doesn't recommend any more than transferring two embryos.
9
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 24 - 25
1 IUI
1 IVF
Anovulation
PCOS
Other
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Bromer treated everyone as if he was in their shoes because he and his wife experienced the same thing. He does not leave any information out and is quick and efficient with his work. He has an answer for everything!... Our IvF was successful but I miscarried at 16 weeks from incompetent cervix. Dr. bromer called me the day after to say how sorry he was and that when we were ready he would be waiting for us and would help us with whatever we needed. He is such a kind and caring man.
[Shady Grove Fertility is a ]Calm and happy environment. Nice music playing and never loud or obnoxious staff. The blood draw section is very nice and private yet open and friendly at the same time. The new building they moved to is easy to locate and welcoming.... Monitoring appointments were quick and easy! Either blood first then ultrasound or if blood is backed up then ultrasound first. The staff are very fast and do not keep you waiting.
How was your experience with Jason Bromer at Shady Grove Fertility?
Dr. Bromer treated everyone as if he was in their shoes because he and his wife experienced the same thing. He does not leave any information out and is quick and efficient with his work. He has an answer for everything!
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Do not be afraid to ask questions. There is no judgement. Dr bromer is there to help in any away he can.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
Dr. Bromer understood our struggle and did what was right for us from the start. A successful IUI resulting in a loss at 8 weeks, then a second IUI cycle that was cancelled due to two many follicles growing and then doing IVF so if I over stimulated it would not mess anything up. Our IvF was successful but I miscarried at 16 weeks from incompetent cervix. Dr. bromer called me the day after to say how sorry he was and that when we were ready he would be waiting for us and would help us with whatever we needed. He is such a kind and caring man.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
After all my baseline tests came back good, we started IUI as the first low technology way to help conceive and it was successful until I miscarried. I responded great to the clomid. Second IUI I didn't respond to any clomid even after inxreasing the dosing so we switched to injectables which over stimulated me. After that 70 day cycle we let it go and then started IVF after a period. IVF was much easier and smoother than expected. All dates and times to do certain things and changes were well communicated and accurate. I was not afraid at all.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Allison Cantalini)
Very helpful and answered all of my crazy questions! If she was out any other nurse was happy to help as if they knew me. Everyone felt like family to me!
Describe your experience with Shady Grove Fertility.
Calm and happy environment. Nice music playing and never loud or obnoxious staff. The blood draw section is very nice and private yet open and friendly at the same time. The new building they moved to is easy to locate and welcoming.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Monitoring appointments were quick and easy! Either blood first then ultrasound or if blood is backed up then ultrasound first. The staff are very fast and do not keep you waiting.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
The IUI was not as expensive as originally expected which was nice. Meds are not bad until you get to the price of injectables. My insurance covered First IvF so that was nice.
Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr bromer did not want to risk multiples since I am young, so we transferred one which I agreed with.
10
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 34
2 IVF
Diminished Ovarian Reserve
European
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Bromer has an...] Excellent bed side manner, treated me as an individual and not a statistic, always made himself available to talk and address questions/concerns, never rushed us, always laid out the pros and cons and set expectations, compassionate and wanted to see us succeed as much as we wanted to succeed. He was a gladiator for us, helping us to fight our way through infertility. I could not imagine having such success with anyone else.
If there is any weakness at all [at Shady Grove - Hagerstown], I'd say the wait time in Rockville for monitoring during the week. It gets pretty busy, and they tend to run behind there. A modest price to pay for success though!...[Nurse] Toni was excellent! She was always communicating with me, even at 5:00 on a Friday evening she'd call to discuss questions/concerns. Between the first and second cycle, my menses never started, so labs were ordered. She noticed that my follicles were stagnant, no lead follicle, and asked Dr. Bromer if I could begin cycling again right away. It was on this secon cycle that I produced 9 eggs. She was always rooting for us and instrumental in our success...
How was your experience with Jason Bromer at Shady Grove Fertility?
Dr. Bromer was amazing in every sense. Excellent bed side manner, treated me as an individual and not a statistic, always made himself available to talk and address questions/concerns, never rushed us, always laid out the pros and cons and set expectations, compassionate and wanted to see us succeed as much as we wanted to succeed. He was a gladiator for us, helping us to fight our way through infertility. I could not imagine having such success with anyone else.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
I've read a few comments about him not seeing patients during monitoring or procedures, but just because he's not there in person, he's closely monitoring everything and is actively engaged in your cycling. He always makes himself available to answer questions and address concerns. Personally, I'd rather have a doctor who gets results, rather than hold my hand during the monitoring or procedures.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
Dr. Bromer was so easy to talk to. We discussed both high and low stimulation protocols and made the decision to go with high stims. He layer out injection refining for me, but changed it periodically based on my monitoring results. At a previous clinic, the doctor was only willing to use 1 protocol and would not make any adjustments based on monitoring results,. I ended up having a cancelled retrieval at that clinic and a broken heart.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
We did a high stimulation protocol. I started with estrogen priming and then Gonal F 450 and Menopur. The Menopur kept getting adjusted based on my labs. Towards the end of the cycle, I was giving myself 3-4 vial injections of menopur. I also used Ganirelix once the lead follicle hit a particular size. On this protocol, I produced 5 eggs on one cycle and 9 on the following cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni)
Toni was excellent! She was always communicating with me, even at 5:00 on a Friday evening she'd call to discuss questions/concerns. Between the first and second cycle, my menses never started, so labs were ordered. She noticed that my follicles were stagnant, no lead follicle, and asked Dr. Bromer if I could begin cycling again right away. It was on this secon cycle that I produced 9 eggs. She was always rooting for us and instrumental in our success.
Describe your experience with Shady Grove Fertility.
If there is any weakness at all, I'd say the wait time in Rockville for monitoring during the week. It gets pretty busy, and they tend to run behind there. A modest price to pay for success though!
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
My insurance paid for it, but I believe 1 round of IVF was about $10,000
10
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 30
1 IUI
Anovulation
Recurrent Pregnancy Loss
Other
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
So far, Dr.Bromer has been great to work with. He has compassion for our situation and acts like he wants us to have a baby as much as we want to have one. Our questions are answered fully each appointment and we never feel rushed or that he has something more important to tend to...We were treated like our problems were important to him...I was diagnosed with Hashimoto’s thyroditis after completing all the routine tests. Was started on synthroid.
Excellent experience! My husband and I cannot day enough wonderful things about the clinic. They are personable, compassionate, helpful, and always understanding. We have no complaints. I often say “why can’t all doctor’s offices be as good as Shady Grove Fertility”...They [RN's] are all excellent!! They reply back to you quickly and always take care of things. They all do their job very well!...we are extremely grateful they offer a 25% military discount if paying cash price.
How was your experience with Jason Bromer at Shady Grove Fertility?
So far, Dr.Bromer has been great to work with. He has compassion for our situation and acts like he wants us to have a baby as much as we want to have one. Our questions are answered fully each appointment and we never feel rushed or that he has something more important to tend to.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Don’t wait another day to make an appointment with Dr. Bromer!
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
We were treated like our problems were important to him and he would do whatever he could to get us to a healthy pregnancy.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
I was diagnosed with Hashimoto’s thyroditis after completing all the routine tests. Was started on synthroid. Then once my levels were corrected, we finished upfront testing. My ovulation was off. He recommended we start clomid/IUI. We are now infirst cycle of IUI. Taking clomid then ovidrel shot.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alison and Jody)
They are all excellent!! They reply back to you quickly and always take care of things. They all do their job very well!
Describe your experience with Shady Grove Fertility.
Excellent experience! My husband and I cannot day enough wonderful things about the clinic. They are personable, compassionate, helpful, and always understanding. We have no complaints. I often say “why can’t all doctor’s offices be as good as Shady Grove Fertility”
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
My insurance hasn’t covered much so we have paid cash price for most things. However, we are extremely grateful they offer a 25% military discount if paying cash price.
10
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
7
7
Age 33 - 34
2 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Neutral
Unsuccessful
I wish he [Dr. Jason Bromer] would have been more aggressive in our treatment and more proactive since we were paying out of pocket. After I had my first iui that was a terrible experience he stepped up and offered to do the procedure the next time...He is very personable and will meet with you to explain everything....The first two cycles of iui he recommended clomid and a hug trigger shot with progesterone after the procedure. When those two cycles did not work he changed me to letrozole which caused early ovulation and an unsuccessful cycle.
The staff is great at Shady Grove. The only complaint that I have had is the financial department. They do not return emails or phone calls. I have asked questions and they can not give any information....I currently love my nurse. She will email to check up on me. She is also very thorough and gives detailed directions...They had my appointment in the system but not for the right procedure. I also had a cycle cancelled for early ovulation that they did not catch with no refund or partial refund.
How was your experience with Jason Bromer at Shady Grove Fertility?
I wish he would have been more aggressive in our treatment and more proactive since we were paying out of pocket. After I had my first iui that was a terrible experience he stepped up and offered to do the procedure the next time.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
He is very personable and will meet with you to explain everything.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
The first two cycles of iui he recommended clomid and a hug trigger shot with progesterone after the procedure. When those two cycles did not work he changed me to letrozole which caused early ovulation and an unsuccessful cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mindi )
I currently love my nurse. She will email to check up on me. She is also very thorough and gives detailed directions.
Describe your experience with Shady Grove Fertility.
The staff is great at Shady Grove. The only complaint that I have had is the financial department. They do not return emails or phone calls. I have asked questions and they can not give any information.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
An iui cycle has a global fee of $1800. They have several options for discount programs
What specific things went wrong at Shady Grove Fertility?
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Shady Grove Fertility.
They had my appointment in the system but not for the right procedure. I also had a cycle cancelled for early ovulation that they did not catch with no refund or partial refund.
7
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
10
10
Age 35 - 38
2 IUI
4 IVF
Unexplained
European
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Began [with Dr. Jason Bromer] using Bravelle, Menopur, Estrace and others. I think this is normal protocol. Then we switched to Menopur, blood thinners, steroids, leuprolide, etc...He is wonderful! He explained every procedure. Would call us the day before, day of and day after to make sure we were ok or had questions...He has a beautiful bedside manner. He’s compassionate and listens well. He explains everything so that you understand. He and his wife have gone through the process. He’s just down to earth. No question is off limits. He remembers past concerns, etc.
I lucked out with both primary nurses [at Shady Grove]. They are wonderful...Only once was I not called with results and it was an honest mistake...They are very organized. You don’t always have to monitor there. Or you can monitor and other Shady Grove offices. They are thorough and welcoming. Nothing bad to say. I love it there. They do require monitoring appointments and I recommend making in advance
How was your experience with Jason Bromer at Shady Grove Fertility?
He has a beautiful bedside manner. He’s compassionate and listens well. He explains everything so that you understand. He and his wife have gone through the process. He’s just down to earth. No question is off limits. He remembers past concerns, etc.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
Don’t be afraid to ask questions. His office is very organized.
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
He is wonderful! He explained every procedure. Would call us the day before, day of and day after to make sure we were ok or had questions
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
Began using Bravelle, Menopur, Estrace and others. I think this is normal protocol. Then we switched to Menopur, blood thinners, steroids, leuprolide, etc
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jeannette and then Mindi)
I lucked out with both primary nurses. They are wonderful
Describe your experience with Shady Grove Fertility.
They are very organized. You don’t always have to monitor there. Or you can monitor and other Shady Grove offices. They are thorough and welcoming. Nothing bad to say. I love it there. They do require monitoring appointments and I recommend making in advance
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
We were eligible for the shared risk plan for $20,000 and for 6 IVF cycles and as many FET cycles we had embryos for. All meds were out of pocket and roughly $6,000 per IVF and $3,000 per FET
Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We always did multiple embryo transfers when available
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility.
Only once was I not called with results and it was an honest mistake
10
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Unsuccessful
7
7
Age 35
2 IUI
1 IVF
Male Factor
Uterine Fibroids
European
Income $50K - $99K
Operations
1st of 2 Docs
Neutral
Neutral
Unsuccessful
he [Dr. Bromer] took the time to talk to us and we were hopeful that IVF would work....He was a good doctor but never took into account that I have crohns disease and they can impact implantation and I feel like things should have been different. I found out from a friend that crohns can cause complications and when I asked him he said it can. They had all my records...when we started injectibles they had to be adjusted many time because I was not responding to the meds like they wanted me to.
I wish they [Shady Grove - Hagerstown] would have taken into account that I had crohns disease and the possibility that it could impact implantation. Also I feel that their prices are high and if it wasn't for my dad we would have never been able to do IVF....I loved alyssa she was great to deal with and always answered my questions and emails in a timely manner....[Cost Of Treatment] it ended up being like $12,000...
How was your experience with Jason Bromer at Shady Grove Fertility?
He was a good doctor but never took into account that I have crohns disease and they can impact implantation and I feel like things should have been different. I found out from a friend that crohns can cause complications and when I asked him he said it can. They had all my records.
What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?
hes a good doctor
During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?
he took the time to talk to us and we were hopeful that IVF would work.
Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.
when we started injectibles they had to be adjusted many time because I was not responding to the meds like they wanted me to. I ran out of meds and I had to drive to philly to pick up more meds. IVF is very hard on your body and emotions.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alyssa)
I loved alyssa she was great to deal with and always answered my questions and emails in a timely manner.
Describe your experience with Shady Grove Fertility.
I wish they would have taken into account that I had crohns disease and the possibility that it could impact implantation. Also I feel that their prices are high and if it wasn't for my dad we would have never been able to do IVF.
Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.
it ended up being like $12,000
Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
we transferred 2 and I was happy with that.
7
Doctor
Jason Bromer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Hagerstown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Unknown Success
8
9
Age 37 - 38
2 IVF
Donor Eggs
Other
European
Income $200K - $499K
Consultant
2nd of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr Khan is a straight shooter and that’s what I wanted. For me, being human is being realistic and well informed. Dr Khan is both. I don’t need to be best friends with my RE - I want a baby and to move on with my life. ... Dr Khan is on top of the latest science and was very hands on as we selected our egg donor. I felt I could ask about my protocol and he would get back to me with his rationale in making certain decisions. I felt the coordination level between SGF offices was high. I never had any issues or confusion. Dr Khan is detail oriented and will be realistic about your prognosis.
I had zero issues - everything had been straight forward so far. From the finance team to my primary clinic to the clinic I went to for transfer — no issues. I was able to speak the embryologist on transfer day and see a photo of our embryo which I appreciated. ... I felt the coordination level between SGF offices was high. ... [nurses] Completely on the ball in every aspect. Always returned munch calls, helpful and educated.
How was your experience with Naveed Khan at Shady Grove Fertility?
Dr Khan is on top of the latest science and was very hands on as we selected our egg donor. I felt I could ask about my protocol and he would get back to me with his rationale in making certain decisions. I felt the coordination level between SGF offices was high. I never had any issues or confusion. Dr Khan is detail oriented and will be realistic about your prognosis.
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
Dr Khan is willing to spend time answering your questions and talking to you about different options. Be prepared with your thoughts and it will be a productive conversation.
During treatment, were you treated like a number or a human with Naveed Khan at Shady Grove Fertility?
Dr Khan is a straight shooter and that’s what I wanted. For me, being human is being realistic and well informed. Dr Khan is both. I don’t need to be best friends with my RE - I want a baby and to move on with my life.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
I am doing the shared risk egg donor program — we did 1:2 and anonymously shared the egg haul with another receipt(s). We got 12 mature eggs, 10 of which became blasts, 6 of which tested PGS normal. This is an incredible result so far. We got one blast in two retrievals with my own eggs. I am currently pregnant from our first transfer - although it is early.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christine )
Completely on the ball in every aspect. Always returned munch calls, helpful and educated.
Describe your experience with Shady Grove Fertility.
I had zero issues - everything had been straight forward so far. From the finance team to my primary clinic to the clinic I went to for transfer — no issues. I was able to speak the embryologist on transfer day and see a photo of our embryo which I appreciated.
Describe the costs associated with your care under Naveed Khan at Shady Grove Fertility.
We paid around $50k for all inclusive 1:2 shared risk program and PGS testing. Baby or money back.
Describe Naveed Khan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Non-issue. I only wanted to transfer one at a time so it wasn’t something discussed at length.
8
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
0
0
Age 32 - 33
1 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Before my IUI, My primary doctor found that my thyroid was WAY off (hypothyroid) and Dr Khan , knowing this, still followed through with the IUI that I paid for out of pocket. *I* then had to ask him after I learned that it failed, if my thyroid could have caused the IUI to fail, he said I was correct my thyroid wasn’t optimal for fertility and to go and seek an Endocrinologist...he was quick to wave off newer studies I’ve found. I let him because he’s the doctor, not me. My test came back with high FSH and possible clotting disorder. Otherwise “unexplained infertility”. I asked if I should take baby aspirin, “it’s not part of our protocol” I pushed back “will it hurt if I take baby aspirin.
Everyone [at Shady Grove Fertility] responds to emails very quickly. Everyone is very kind and welcoming. I never had any issue with communication or treatment from nurses. Phone calls aren’t the best, they prefer email...My IUI was not covered my insurance, $1,800 for IUI...This clinic is run very smoothly and timely. The clinic is very clean and accommodating for my family. (I have a 3 year old son who had to be snuck in a few times). The staff is friendly. They have weekend hours at different locations that isn’t too far away from where we live. I just don’t appreciate how I was treated as a number by the doctor.
How was your experience with Naveed Khan at Shady Grove Fertility?
I am all around disappointed. Honestly, from the start I was a little put off by feeling like a number. It’s the closest clinic to my house, so, I stayed when I shouldn’t have. Dr, Khan did take the time to hear me out most of the time when we had a meeting. But, he was quick to wave off newer studies I’ve found. I let him because he’s the doctor, not me. My test came back with high FSH and possible clotting disorder. Otherwise “unexplained infertility”. I asked if I should take baby aspirin, “it’s not part of our protocol” I pushed back “will it hurt if I take baby aspirin. Since it could help prevent another miscarriage?” “no it won’t hurt anything”. Alrighty fighting for clarity and treatment as an individual and it was only the beginning. One medicated timed intercourse failed. Then I set up for an IUI, our insurance doesn’t cover it, in Northern VA fertility treatment is very pricey. I then went to my primary doctor who ran regular tests and found my thyroid was off (hypothyroid). A few days before IUI I told my clinic about my thyroid levels they “‘made note of it”. Went ahead with the IUI. It failed. I then discovered that my levels were way off for fertility and could be a reason for infertility and early miscarriage. When I brought this up to doctor Khan he said “yes. Your thyroid is not optimal for fertility. If you’d like, go and see an Endocrinologist”. That was the last contact I had with this clinic. I won’t be returning. They took my money and instead of holding off on the IUI that was perhaps destined for failure from the start and waited for my thyroid levels to regulate, they did the IUI. And I had to figure out for myself that my thyroid being off needed to be taken seriously. So frustrating and disheartening. You must be your own advocate. Ask questions. Do your own research!
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
Do your own research. Be your own advocate. Ask all of the questions. Be persistent. Also, don’t be afraid to go somewhere for a second opinion.
During treatment, were you treated like a number or a human with Naveed Khan at Shady Grove Fertility?
Being diagnosed unexplained and then forced to follow their “protocol” for Medicated timed intercourse. First, they found my tests showed clotting disorder and told me taking baby aspirin wasn’t part of their protocol. Before my IUI, My primary doctor found that my thyroid was WAY off (hypothyroid) and Dr Khan , knowing this, still followed through with the IUI that I paid for out of pocket. *I* then had to ask him after I learned that it failed, if my thyroid could have caused the IUI to fail, he said I was correct my thyroid wasn’t optimal for fertility and to go and seek an Endocrinologist. That was the last contact I had with this clinic. Very disappointing and frustrating. I felt they just took my money without any thought as to what could actually be going on with ME, the patient.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
From my understanding for timed intercourse and IUI - its all the same. I did not do any IVF rounds or egg retrieval’s. For T.I and IUI - take clomid or letrozole starting day 3 of your cycle. Then around day 12 you go into the office for blood work and ultrasound to count follicles to see if you’re ready to take the trigger shot (ovadril). Trigger shot and two days later go in for the IUI. Then follow up with progesterone suppositories until negative blood test. Continue them if positive. My lining was thin during my T.I. and I had to take estrogen suppositories until negative pregnancy test.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tracey)
Everyone responds to emails very quickly. Everyone is very kind and welcoming. I never had any issue with communication or treatment from nurses. Phone calls aren’t the best, they prefer email.
Describe your experience with Shady Grove Fertility.
This clinic is run very smoothly and timely. The clinic is very clean and accommodating for my family. (I have a 3 year old son who had to be snuck in a few times). The staff is friendly. They have weekend hours at different locations that isn’t too far away from where we live. I just don’t appreciate how I was treated as a number by the doctor.
Describe the costs associated with your care under Naveed Khan at Shady Grove Fertility.
My insurance covered the medication for timed intercourse. That price was under 70$ for the clomid, ovadril, and progesterone. My IUI was not covered my insurance, $1,800 for IUI then $175 for medications.
Describe Naveed Khan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We didn’t do this.
0
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
6
6
Age 31
2 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Naveed Khan] was pleasant but sterile. I felt as though he was succinct and not as compassionate as I would have liked, but he seemed knowledgeable. When we were talking about IVF he wanted to put me on a very high dose protocol, 600 of follistim to start, and 3 weeks of birth control prior. When I asked about lower doses I was told “let’s see how this goes and then we’ll adjust.” When you’re out of pocket, a full course with 600iu follistim is prohibitively expensive, so I would have liked it if he worked with me on dosing.
Shady Grove is a big clinic and they therefore have a set assembly line type of feel. Everyone was perfectly pleasant but I definitely knew I was “one of the herd.” Also when I left I was preparing for an IVF cycle. My financial counselor changed and no one told me until I emailed my counselor and she said so and so is now the Leesburg counselor...Tracey was really upbeat & seemed competent. Kelly who I had to interact with from time to time was harder to get a response from. I felt like I had to call and email to get responses at times from anyone, except Taylor who was very responsive but again unfortunately was only my nurse for a short time.
How was your experience with Naveed Khan at Shady Grove Fertility?
He was pleasant but sterile. I felt as though he was succinct and not as compassionate as I would have liked, but he seemed knowledgeable. When we were talking about IVF he wanted to put me on a very high dose protocol, 600 of follistim to start, and 3 weeks of birth control prior. When I asked about lower doses I was told “let’s see how this goes and then we’ll adjust.” When you’re out of pocket, a full course with 600iu follistim is prohibitively expensive, so I would have liked it if he worked with me on dosing.
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
Be prepared with your own questions. When I went for an IVF consult he said “so what are your questions” at the top of the appointment.
During treatment, were you treated like a number or a human with Naveed Khan at Shady Grove Fertility?
Shady Grove is a big clinic and they therefore have a set assembly line type of feel. Everyone was perfectly pleasant but I definitely knew I was “one of the herd.” Also when I left I was preparing for an IVF cycle. My financial counselor changed and no one told me until I emailed my counselor and she said so and so is now the Leesburg counselor.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
IUI - clomid 100mg with ovidrel trigger, estrogen for lining, progesterone suppositories. Second IUI - femara ?5mg, ovidrel trigger, progesterone.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tracey, Kelly)
At first I had Taylor, who I liked a lot, and then it switched to Tracey but I didn’t get to meet her so I met Kelley instead which was thoroughly confusing. Tracey was really upbeat & seemed competent. Kelly who I had to interact with from time to time was harder to get a response from. I felt like I had to call and email to get responses at times from anyone, except Taylor who was very responsive but again unfortunately was only my nurse for a short time.
Describe your experience with Shady Grove Fertility.
This is a satellite clinic so they do not do anything on the weekends, or any egg retrievals or transfers. I did monitoring here and due to one IUI being on the weekend and the other with Dr Khan out of town I ended up having to drive to Rockville twice. What I loved: no kids allowed. I did have to wait sometimes for monitoring. Monitoring was like one after another bc there are so many patients. The phlebotomist was very sweet.
Describe the costs associated with your care under Naveed Khan at Shady Grove Fertility.
Shady Grove really is prohibitively expensive for out of pocket patients. IUI was $1800 global fee. Timed intercourse cycles were the SAME price bc “they don’t recommend doing it without monitoring,” ie my obgyn wouldn’t prescribe clomid or femara without monitoring but neither would my RE. IVF was $10,500 for a fresh cycle. Frozen transfers are $4500 a piece or something, pgs is $3500 or $3600, not sure about ICSI.
Describe Naveed Khan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He preferred one but said it was up to me and that if they recommended 2 it meant things weren’t looking very good.
6
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
9
10
Age 27 - 28
3 IUI
1 IVF
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Khan is very kind and very forthcoming. He is open to treatment suggestions and will give you the pros and cons from his perspective for each scenario. He is very knowledgeable about his profession, I have found that he is exceptionally skilled at tailoring treatment to the patient instead of offering blanket solutions to all...Don't be afraid to suggest alternatives to the initial protocol or treatment plan, Dr. Khan is very receptive to patient suggestions and will give you an honest opinion as to what he thinks about the suggestion without getting upset...
Shady Grove Leesburg is amazing! You feel like a member of the family instead of just a number, and the entire care team has been so great to my husband and I. They all remind me regularly to keep my eye on the ball, and are genuinely care about and work towards my success. I could not be more grateful for the team at SGF Leesburg...
How was your experience with Naveed Khan at Shady Grove Fertility?
Dr Khan is very kind and very forthcoming. He is open to treatment suggestions and will give you the pros and cons from his perspective for each scenario. He is very knowledgeable about his profession, I have found that he is exceptionally skilled at tailoring treatment to the patient instead of offering blanket solutions to all.
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
Don't be afraid to suggest alternatives to the initial protocol or treatment plan, Dr. Khan is very receptive to patient suggestions and will give you an honest opinion as to what he thinks about the suggestion without getting upset.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
After initial testing I was diagnosed with PCOS with an-ovulation and my husband was diagnosed with mild male factor (poor morphology). We did 3 IUI procedures with Femara, taken CD 3-7, and an ovidrel trigger when the lead follicle reached 18mm+. First and second cycles were 2.5mg, and I had one follicle each time. I triggered on CD16 for the first cycle, and CD18 for the second cycle. The third IUI cycle we went with the same protocol since I had responded well in the past, however this time when I went in for a CD12 and CD15 follicle scan and we saw no growth, and no lead follicle. Dr. Khan decided to do a "re-dose" and upped the dose of Femara to 5mg this time. I started the re-dose on CD16 and completed on CD21. I had follicle scans on CD26, 28, and 30 and we triggered on CD31, still only one large follicle. Each IUI cycle resulted in a negative beta. Dr. Khan offered to have us do another IUI, he said the clinic would do up to 6 if we wanted, but we elected to move on to IVF to increase odds of success. My IVF protocol was high responder agonist. I started with 3 weeks of birth control pills, and then I was on 112.5 Follistim and 75 of Menopur for 8 days. I started Ganreliex on the 8th day of stims and days 9-11 we took the follistim down to only 75 because I had a ton of measurable follicles and added in PIO. I stimmed overall for 11 days and used a lupron trigger shot, with retrieval on day 13. I was unable to have any HCG (which they usually administer during the retrieval) because of risk of OHSS. I had 59 eggs retrieved. The retrieval went very smoothly, but I was miserable afterwards. I was given pain meds but even with those the car ride home was absolutely horrible - every small bump in the road was excruciating. I took the day of the retrieval and the next day off of work, and was able to resume normal life 2 days post retrieval. I wanted to do a fresh transfer, but Dr. Khan warned me that this might not be possible due to risk of OHSS. We planned to move forward with the fresh transfer anyway, and I drank more then my share of Gatoraide in the next few days. Since I was feeling back to normal by the time the day for the fresh transfer came around, Dr. Khan advised me that it was up to me to listen to my body and told me to go through with the fresh transfer if I felt up to it. I did, so we did. During the transfer there was only a very small amount of fluid visible on the ultrasound, so I felt much better. Unfortunately we ended up getting another negative beta, and I am cycling for my first FET now. We had 16 embryos fertilized normally, 1 was transferred fresh, and an additional 4 were cryopreserved. We did not do PGS testing because we are not high risk candidates as far as that is concerned, but plan to pursue it if we transfer our 4 frozen and do not have success and want to do another retrieval.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christine Johnson)
My primary nurse was Christine. Overall, she is great! She is always available for questions, gets back to me super fast when I leave her a voicemail, and is super compassionate when it comes to breaking me the bad news. I have also interacted with Kelly and Tracy, they are amazing nurses as well. Taylor usually takes care of ordering the meds and she is super responsive and helpful as well. I had a lot of issues with my insurance wanting to change my medications or being out of specific things, and she was always able to make accommodations that allowed me to complete treatment in a timely manner.
Describe your experience with Shady Grove Fertility.
Shady Grove Leesburg is amazing! You feel like a member of the family instead of just a number, and the entire care team has been so great to my husband and I. They all remind me regularly to keep my eye on the ball, and are genuinely care about and work towards my success. I could not be more grateful for the team at SGF Leesburg.
Describe the costs associated with your care under Naveed Khan at Shady Grove Fertility.
I am lucky enough to have great insurance. I paid approx $100 per ultrasound appointment during IUI treatment, and up to my out of pocket maximum once I started IVF ($1400). Medications were about $110 per IUI cycle, and approx $500 per IVF cycle.
9
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
9
10
Age 31
1 IUI
Donor Sperm
Male Factor
European
Native American
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
It would have been nice after our first failed IUI to have him [Dr. Khan] explain why we were trying the same exact protocol as before, but it's understandable to have a nurse call us and talk to us as well.
Chris [nurse at Shady Grove] was always willing to take a call, very responsive to voicemails. Doctors, nurses and the rest of the office staff are thoughtful in their explanations of our care, the appropriate next steps and what to expect...I was surprised that the results of my genetic testing was not communicated with him prior to my follow-up consult.
How was your experience with Naveed Khan at Shady Grove Fertility?
I am fortunate enough to be fairly healthy, and should not have problems conceiving, so most of our protocol has to deal with my husband's issues. Dr. Khan explained what the process would be at the beginning if I had no issues, and after all of our testing explained again what to expect. I was surprised that the results of my genetic testing was not communicated with him prior to my follow-up consult, and he had never heard of the syndrome that I am a carrier of, but had he been given the information prior, I think it would have eased my comfort level, because he would have been able to speak knowledgeably to my concerns. It would have been nice after our first failed IUI to have him explain why we were trying the same exact protocol as before, but it's understandable to have a nurse call us and talk to us as well.
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
Be upfront about an issues you are, or believe you are facing. Dr. Khan certainly isn't a mind reader, but answered every question that we asked.
During treatment, were you treated like a number or a human with Naveed Khan at Shady Grove Fertility?
Every time we come into the office, everyone is exceedingly nice. They all know this is a difficult time for someone desperately trying to conceive. Doctors, nurses and the rest of the office staff are thoughtful in their explanations of our care, the appropriate next steps and what to expect.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Chris)
Chris was my care coordinator, and has since left her position and moved to another position in the group. Chris was always willing to take a call, very responsive to voicemails, and creatively left me a voicemail at work, that I would understand, but if someone else happened to hear, they wouldn't have known what she was talking about! I felt at ease with Chris and that she had my best interests at heart.
9
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2020, Successful
9
10
Age 39 - 41
1 IVF
Uterine Fibroids
Recurrent Pregnancy Loss
Prefer not to answer
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
After my diagnostic test, it was revealed that I had a few things Medically to take care of. Yes, this pushed back my journey to motherhood but [Dr. Khan] explained everything that I had to do and why...Due to my 2 myomectomies and previous miscarriage multiple embryo transfers were too risky...Once I got myself together medically, Dr Khan explained my treatment plan. Even after a set back during COVID, he made sure to teleconference to discuss pans going forward.
They [SGF nurses] were very informative, quick to respond and extremely compassionate...From all of the testing and options available. The process Is pretty overwhelming from the testing to the financial responsibilities. They are realistic with your treatment plan and adjust throughout. In this process, you have very little to no control but they make you feel that you do.
How was your experience with Naveed Khan at Shady Grove Fertility?
I have had a great experience with Dr Khan. After my diagnostic test, it was revealed that I had a few things Medically to take care of. Yes, this pushed back my journey to motherhood but De Khan explained everything that I had to do and why. Once I got myself together medically, Dr Khan explained my treatment plan. Even after a set back during COVID, he made sure to teleconference to discuss pans going forward.
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
Be ready to do everything he says.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
Egg retrieval: Gonal F 300, menopur 150 iu, cetrotide.25mg and of course trigger shot and the Zithromax. Retrieved 5 embryos with only three making it to day 5/6. Genetic testing and 2 came back. Transfer: Estrace 2mg 3x a day, endometrial two inverts (200mg) twice a day and progesterone oil injection every 3 days. Transferred 1 embryo and miscarried.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tracey Kuehn RN, MSN)
They were very informative, quick to respond and extremely compassionate.
Describe your experience with Shady Grove Fertility.
They are the best in the area. From all of the testing and options available. The process Is pretty overwhelming from the testing to the financial responsibilities. They are realistic with your treatment plan and adjust throughout. In this process, you have very little to no control but they make you feel that you do.
Describe the costs associated with your care under Naveed Khan at Shady Grove Fertility.
Testing paid for by insurance. IVF was paid out of pocket since my insurance didn’t cover it.
Describe Naveed Khan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Due to my 2 myomectomies and previous miscarriage multiple embryo transfers were too risky.
9
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
7
8
Age 33
1 IVF
Male Factor
Prefer not to answer
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
I am currently still undergoing treatment with Dr. Khan, however our encounters with him thus far have been great. He is to the point and ready to work towards a solution. I have had no issues with his bedside manner. We look forward to completing our treatment process and believing in his plan of action!... He may come across as a bit cold but he is just very straightforward.
I have no real complaints with the clinic [Shady Grove-Leesburg] itself. Most everyone I have encountered there has been great. The nursing team, techs, and coordinators have all been kind and helpful. Some of them are such bright spots in a not so great situation!... Everyone has been kind and friendly! Very responsive to messages most of the time!
How was your experience with Naveed Khan at Shady Grove Fertility?
I am currently still undergoing treatment with Dr. Khan, however our encounters with him thus far have been great. He is to the point and ready to work towards a solution. I have had no issues with his bedside manner. We look forward to completing our treatment process and believing in his plan of action!
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
He may come across as a bit cold but he is just very straightforward.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
Leading up to Egg Retrieval, my protocol was Menopur with a Lupron Trigger. Last minute he switched my Lupron to an HCG trigger because he believed it would work better with how my body was progressing.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christine Johnson)
Everyone has been kind and friendly! Very responsive to messages most of the time!
Describe your experience with Shady Grove Fertility.
I have no real complaints with the clinic itself. Most everyone I have encountered there has been great. The nursing team, techs, and coordinators have all been kind and helpful. Some of them are such bright spots in a not so great situation!
7
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
8
8
Age 42 - 43
1 IVF
Poor Egg Quality
Unexplained
Latinx
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
She is clear and honest. Dr Reh is more into the scientific results and medical procedures than any other options (like natural supplements NeoQ10)...From the beginning Dr Reh told us that after 40’s fertility chances goes down around 90%, she explained in detail the process, she was realistic and precise with our expectations. Dr Reh has knowledge and experience about fertility treatments...Regular protocol with injections and trainings. Maybe the amount of dosage were higher for me because I had lots of eggs, but not much quality.
Shady Grove fertility is a huge company that provides anything is needed for fertility problems. They have an specialist for all the needs. There’s not another place with all the advantages that Shady Grove offers. In our case the nurse is always lovely and kind, Cristina B. usually returns calls the same day. She explains in detail every step of the process, always kind and patient... They have staff and support teams for any need. From the beginning until the end the patient knows what to expect, what to do, what is next and what is happening. Very hard to find a clinic with this much of organization for every step of this complicated process. There’s no waste of time here.
How was your experience with Andrea Reh at Shady Grove Fertility?
From the beginning Dr Reh told us that after 40’s fertility chances goes down around 90%, she explained in detail the process, she was realistic and precise with our expectations. Dr Reh has knowledge and experience about fertility treatments. She is clear and honest. Dr Reh is more into the scientific results and medical procedures than any other options (like natural supplements NeoQ10). There’s not scientific proof that natural supplements improve fertility, but our point was if it does not hurt, why not?
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Dr Reh works for Shady Grove, which is a center that has everything is needed for fertility treatments, she works with many patients daily and experience is everything.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Shady Grove fertility is a huge company that provides anything is needed for fertility problems. They have an specialist for all the needs. There’s not another place with all the advantages that Shady Grove offers. In our case the nurse is always lovely and kind, Cristina B. usually returns calls the same day. She explains in detail every step of the process, always kind and patient.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
Regular protocol with injections and trainings. Maybe the amount of dosage were higher for me because I had lots of eggs, but not much quality.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Cristina - Nurse)
Cristina Brocato is a great nurse, very kind and with a lovely attitude to her patients. She was the easy part in this process, very supportive, with a lot of patience. Cristina definitively made a big difference through the process. She was kind and responded every single one of my many questions and concerns.
Describe your experience with Shady Grove Fertility.
Shady Grove is by far the most complete fertility clinic. It provides help and support through the whole process. They have staff and support teams for any need. From the beginning until the end the patient knows what to expect, what to do, what is next and what is happening. Very hard to find a clinic with this much of organization for every step of this complicated process. There’s no waste of time here.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Around 10,000 I believe but not sure
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I
8
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
9
9
Age 42
1 IUI
European
Income $100K - $199K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The doctor [Dr. Naveed Khan] is a good communicator. I felf at ease talking to him. He explained the procedure, set a realistic expactation of the outcome without giving me a false hope. He had all the right answers when I asked my questions. He made the jurney almost effortless and easy...I had IUi procedure for first time. I was prescribed letrazol, Gonal-F 450 ml, Ovidrel 250 MCG/0.5 ml, Progesterone 200 mg...
The cost for IUI was $1800 + $508 for medications [at Shady Grove Fertility]... The office is established and well know...the visits were very convinient. The weekness: for a specific radiology test I needed to travel all the way to the main SGC clinic. I could have done the test in any local radiology office that was much more convinient for me...The staff was always smiling and accomodating. I had to call over the weekend when the office was closed and I had a nurse assisting me with the right instructions.
How was your experience with Naveed Khan at Shady Grove Fertility?
The doctor is a good communicator. I felf at ease talking to him. He explained the procedure, set a realistic expactation of the outcome without giving me a false hope. He had all the right answers when I asked my questions. He made the jurney almost effortless and easy.
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
Be positive.Do you research so you can be better prepare for the conversation with the doctor. Knowing the subject will allow you the ask the doctor the right questions.
During treatment, were you treated like a number or a human with Naveed Khan at Shady Grove Fertility?
He explained the threatment with great details while keep it real for me and without giving me false hope.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
I had IUi procedure for first time. I was prescribed letrazol, Gonal-F 450 ml, Ovidrel 250 MCG/0.5 ml, Progesterone 200 mg.
Describe your experience with the nursing staff at Shady Grove Fertility.
The staff was always smiling and accomodating. I had to call over the weekend when the office was closed and I had a nurse assisting me with the right instructions.
Describe your experience with Shady Grove Fertility.
I have several friends and college who also recommended me doctor Khan. The office is established and well know. Bonus for me was the close proximety of the office to my house and the visits were very convinient. The weekness: for a specific radiology test I needed to travel all the way to the main SGC clinic. I could have done the test in any local radiology office that was much more convinient for me.
Describe the costs associated with your care under Naveed Khan at Shady Grove Fertility.
The cost for IUI was $1800 + $508 for medications
9
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Successful
10
10
Age 32 - 33
1 IVF
1 Egg Freezing
Tubal Blockage
Other
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
As scary as the experience is I always felt calmed by the experience and confidence and the knowledge of Dr. Kahn and his staff. Every question was answered. He spent time with us and even after explaining thing to us he would make sure no other questions came to mind. He would wait around to make sure. We always knew the steps that were happening and what to expect next...We had to do a frozen transfer as I got to “ripe” to do a live transfer. This was not originally part of our plan but it was explained beforehand and we knew the possibility so we were not thrown off when we realized we would have to go that route.
They [the nurses art Shady Grove Fertility] were so loving and caring and they knew how to carry conversations that didn’t put you on edge or put too much pressure on the situation. They were inspirational...I loved this group and all of my options. I loved the communication and the caring environment. I almost didn’t want to stop seeing them they were like family for a while going through it with us. Cheering us on and making it such a smooth process and we left every worry to them.
How was your experience with Naveed Khan at Shady Grove Fertility?
As scary as the experience is I always felt calmed by the experience and confidence and the knowledge of Dr. Kahn and his staff. Every question was answered. He spent time with us and even after explaining thing to us he would make sure no other questions came to mind. He would wait around to make sure. We always knew the steps that were happening and what to expect next.
What's one piece of advice would you give a prospective patient of Naveed Khan at Shady Grove Fertility?
Always ask questions and write them down for each appointment. And follow all the directions to a few they know what they are doing and trust the process.
During treatment, were you treated like a number or a human with Naveed Khan at Shady Grove Fertility?
I felt like family. He took time. Answered all questions and he never rushed us and always made sure we knew what was happening.
Describe the protocols Naveed Khan used in your cycles at Shady Grove Fertility and their degree of success.
We had to do a frozen transfer as I got to “ripe” to do a live transfer. This was not originally part of our plan but it was explained beforehand and we knew the possibility so we were not thrown off when we realized we would have to go that route.
Describe your experience with your nurse at Shady Grove Fertility.
They were so loving and caring and they knew how to carry conversations that didn’t put you on edge or put too much pressure on the situation. They were inspirational
Describe your experience with Shady Grove Fertility.
I loved this group and all of my options. I loved the communication and the caring environment. I almost didn’t want to stop seeing them they were like family for a while going through it with us. Cheering us on and making it such a smooth process and we left every worry to them.
Describe the costs associated with your care under Naveed Khan at Shady Grove Fertility.
15,000
Describe Naveed Khan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
That was our choice we did not want to try 2.
10
Doctor
Naveed Khan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Leesburg
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021, 13 Eggs Frozen
10
10
Age 29
1 Egg Freezing
Endometriosis
Prefer not to answer
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Singer gave me one-on-one attention that I have never received from another doctor in my life. As someone who suffers from severe endometriosis, I knew I had to freeze my eggs...For as many patients that Dr. Singer had, I felt like I was the only one. He was available as needed and was always there to help guide me throughout the entire journey. He was very involved in the process and wanted to make sure I felt like I was in good hands....
A big strength is the empathy that is constantly shown at SGF [Shady Grove Fertility]. Everyone walks around with a smile and truly has the patient's best interest at heart. All of the doctors and staff there are educated and know exactly what they are doing...My nurse was Grace and she was awesome...She gave me her personal line and was always one phone call away from answering any question that I needed.
How was your experience with Tomer Singer at Shady Grove Fertility?
For as many patients that Dr. Singer had, I felt like I was the only one. He was available as needed and was always there to help guide me throughout the entire journey. He was very involved in the process and wanted to make sure I felt like I was in good hands.
What's one piece of advice would you give a prospective patient of Tomer Singer at Shady Grove Fertility?
No other clinic to go to!
During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility?
Dr. Singer gave me one-on-one attention that I have never received from another doctor in my life. As someone who suffers from severe endometriosis, I knew I had to freeze my eggs. I hate the thought of needles, feeling bloated, having a procedure etc. so it took me awhile to finally have the courage to educate myself. Dr. Singer, my nurse and the SGF team really made me feel empowered to go on the journey. Not to mention, they were very empathetic, which was critical for me. I finally felt like "I can do this" and that is all due to the SGF staff and Dr. Singer. Highly recommend for anyone considering.
Describe the protocols Tomer Singer used in your cycles at Shady Grove Fertility and their degree of success.
My journey started with an in person visit for bloodwork to understand my AMH levels and a sonogram. Based on those results, Dr. Singer was able to formulate the right plan for me, including medication. I started off with two injections and a pill and then introduced a third during day 4/5. I then triggered on day 7/8. I went into the office frequently and Dr. Singer adjusted my medication intake as needed.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Grace )
My nurse was Grace and she was awesome. I almost felt like we became friends by the end of the journey that is how often I would call her. She gave me her personal line and was always one phone call away from answering any question that I needed. She was great.
Describe your experience with Shady Grove Fertility.
A big strength is the empathy that is constantly shown at SGF. Everyone walks around with a smile and truly has the patient's best interest at heart. All of the doctors and staff there are educated and know exactly what they are doing.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Monitoring was super easy - I always expect to wait around at doctors office and I typically get super impatient. I was a little worried about this going into the process knowing how frequently I would need to go into the office for monitoring. SGF never made me wait. I was always in and out and it was very easy. Again, made the process that much more enjoyable (without it actually being enjoyable, haha)
Describe the costs associated with your care under Tomer Singer at Shady Grove Fertility.
I believe it was around 7K for the procedure and then additional funds for the medicine and anesthesia.
10
Doctor
Tomer Singer
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Manhattan
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 35 - 36
6 IUI
2 IVF
3 Egg Freezing
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Business Executive
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I love that I see him [Dr. Singer] for every visit, he is always very positive, unless there is a reason not to be, he is kind in bad news, but also very clear. He is always very matter of fact in his advice and treatment plans and is available and responsive. ... His treatment plan is based on science and facts and tailored to our needs and our results from precious cycles with other doctors. He has thoroughly reviewed all of our history and either has a great memory or refreshes himself on our case prior to all visits/calls to discuss.
The NYC office is brand new, state of the art, and beautiful. For those who do not live in the city, like myself, parking is expensive and generally in a garage because of the area of the city it is located in. The office staff is friendly and very helpful. ... Vivian is located in the Rockville office so I only speak to her over the phone and via email or through the portal. She is very responsive, compassionate and thorough. My donor coordinator is Rachel Light, who is also very responsive and helpful. When I physically am in the office I cannot remember the name of the nurse, but I have seen her every time. She is nice and thorough but as I see Dr. Singer on every visit I have formed a much stronger relationship with hin.
How was your experience with Tomer Singer at Shady Grove Fertility?
I love that I see him for every visit, he is always very positive, unless there is a reason not to be, he is kind in bad news, but also very clear. He is always very matter of fact in his advice and treatment plans and is available and responsive.
What's one piece of advice would you give a prospective patient of Tomer Singer at Shady Grove Fertility?
Be ready to feel like part of the family, he is a wonderful man.
During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility?
Dr. Singer speaks to you like a person and an intelligent human being, he started off with us very basic, but as we have been going through this for many years now he now speaks to us on our level of understanding. You can tell that he truly cares and can empathize with our challenges and is confident he can assist us. His treatment plan is based on science and facts and tailored to our needs and our results from precious cycles with other doctors. He has thoroughly reviewed all of our history and either has a great memory or refreshes himself on our case prior to all visits/calls to discuss.
Describe the protocols Tomer Singer used in your cycles at Shady Grove Fertility and their degree of success.
We have yet to start a treatment cycle with Dr. Singer, unfortunately as we need donor eggs and all donor cycles are on hold due to COVID-19 we are in a holding pattern. We are reviewing their frozen egg bank to see if there is a suitable donor there. He has us re-do all the testing from previous clinics with much additional to determine what protocols we should use including and ERA to determine exactly how much progesterone is needed for a transfer. None of the other doctors even suggested this test, we were planning to ask our last clinic. When discussing previous treatment protocols he is very clear about what is will and won't do based on science and his overall experience, other clinics have been very open to our suggestions which made us feel like we had to do the research and be the doctor.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Vivian Oseni - donor coordinating nurse)
Vivian is located in the Rockville office so I only speak to her over the phone and via email or through the portal. She is very responsive, compassionate and thorough. My donor coordinator is Rachel Light, who is also very responsive and helpful. When I physically am in the office I cannot remember the name of the nurse, but I have seen her every time. She is nice and thorough but as I see Dr. Singer on every visit I have formed a much stronger relationship with hin.
Describe your experience with Shady Grove Fertility.
The NYC office is brand new, state of the art, and beautiful. For those who do not live in the city, like myself, parking is expensive and generally in a garage because of the area of the city it is located in. The office staff is friendly and very helpful.
Describe the costs associated with your care under Tomer Singer at Shady Grove Fertility.
We have been accepted into the Shared Risk Program with Shady Grove, but as we have not yet selected a donor we have not had to pay yet. If we do a 1:1 donor with the PGT-A testing the cost will be $77k excluding medications and that will cover up to 6 donors (and all the eggs that come from them) and all transfers until we take home a live child. If we don't or choose to give up then we get the $77k back. If we do the 2:1 then it would be $53k with the same as above except we would be splitting the eggs with another couple.
Describe Tomer Singer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He has advised us that he would be most comfortable with eSET, but open to discussing the transfer of 2 embryos. Mostly because we would like to have two children. However, he is not strongly in favor due to the risk of the embryo and myself if a twin pregnancy does occur.
10
Doctor
Tomer Singer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Manhattan
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 39 - 40
3 IUI
4 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer was a caring and warm provider. I always felt like she was invested in what we were doing and in my results. She always took the time to answer my questions and clarify any confusion. She provided positive support while not giving unrealistic expectations...she adjusted my protocol from cycle to cycle, and even within a cycle if it seemed necessary....
I went to a nearby and highly qualified clinic before coming to Shady Grove. I truly felt like just a number at the other clinic. I suppose it doesn't really matter if they get the job done, but SGF got the job done while treating me like a human with feelings...Debs (Deborah) was always supportive and available for questions if needed. I felt that she cared about my results. I felt incredibly confident in her expertise and level of care
How was your experience with Anate Aelion Brauer at Shady Grove Fertility?
Again, Dr. Brauer was a caring and warm provider. I always felt like she was invested in what we were doing and in my results. She always took the time to answer my questions and clarify any confusion. She provided positive support while not giving unrealistic expectations.
During treatment, were you treated like a number or a human with Anate Aelion Brauer at Shady Grove Fertility?
Dr. Brauer was incredibly warm and caring during my care. She seemed genuinely disappointed when there was bad news, and very excited when she called to tell me that my embryo had implanted. I loved working with her.
Describe the protocols Anate Aelion Brauer used in your cycles at Shady Grove Fertility and their degree of success.
I don't remember these details. I do know that she adjusted my protocol from cycle to cycle, and even within a cycle if it seemed necessary.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Deborah Lurie)
Debs (Deborah) was always supportive and available for questions if needed. I felt that she cared about my results. I felt incredibly confident in her expertise and level of care. The other nurses I dealt with (Lily, Sara, Victoria(?)) were all wonderful as well.
Describe your experience with Shady Grove Fertility.
I went to a nearby and highly qualified clinic before coming to Shady Grove. I truly felt like just a number at the other clinic. I suppose it doesn't really matter if they get the job done, but SGF got the job done while treating me like a human with feelings.
Describe the costs associated with your care under Anate Aelion Brauer at Shady Grove Fertility.
For four egg retrievals and one embryo transfer, we paid about $60,000. I believe $20,000 of this was for medication. It should be noted that this was with insurance coverage for the first two cycles, and one cycle where I spent significantly less than otherwise on medication because I had access to leftover medication from someone else.
Describe Anate Aelion Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
This wasn't something we discussed. I had two viable embryos after 4 retrievals, and wouldn't have wanted to implant both even if she'd supported it. I do know that I'm already a high risk pregnancy so I don't expect that any doctor would have supported that choice.
10
Doctor
Anate Aelion Brauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Manhattan
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 31
Fertility Medications
Black or African-American
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Stentz is approachable, which was important to me. She didn’t laugh at my questions and she never made me feel like my questions and concerns were irrelevant. She told me what to expect and has communicated changes in the plan effectively and in a timely manner.... During my consultation she informed me that I would be a good candidate for IUI or IVF and she told me we would wait for my test results to make a final decision. During my ultrasound she could tell I was in pain and gave some helpful suggestions to make future vaginal ultrasounds more comfortable.
The office [Shady Grove Fertility] is warm and inviting. The receptionists are sweet and do their best to answer questions. They make you feel like you’re part of a family. They have multiple locations and everyone I’ve encountered has been pleasant. They make small talk to get to know you so you and help calm your nerves.... Kaylee explained the process and what I needed to do to get the ball rolling. When I called in with questions she was quick to get answers and schedule follow up appointments.
How was your experience with Natalie Stentz at Shady Grove Fertility?
Dr. Stentz is approachable, which was important to me. She didn’t laugh at my questions and she never made me feel like my questions and concerns were irrelevant. She told me what to expect and has communicated changes in the plan effectively and in a timely manner.
What's one piece of advice would you give a prospective patient of Natalie Stentz at Shady Grove Fertility?
Take a list of questions with you during the consultation. She may answer most of your questions before you ask, but she’s always willing to further explain and address the patients concerns/inquiries.
During treatment, were you treated like a number or a human with Natalie Stentz at Shady Grove Fertility?
Dr. Stentz was welcoming and spoke to me like we were friends. She gave facts and made recommendations without being rude or condescending.
Describe the protocols Natalie Stentz used in your cycles at Shady Grove Fertility and their degree of success.
I haven’t completed my cycle. During my consultation she informed me that I would be a good candidate for IUI or IVF and she told me we would wait for my test results to make a final decision. During my ultrasound she could tell I was in pain and gave some helpful suggestions to make future vaginal ultrasounds more comfortable. She explained why and how the use of dilators would help reduce my discomfort and gave a few suggestions of places to purchase them.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kaylee)
Kaylee explained the process and what I needed to do to get the ball rolling. When I called in with questions she was quick to get answers and schedule follow up appointments.
Describe your experience with Shady Grove Fertility.
The office is warm and inviting. The receptionists are sweet and do their best to answer questions. They make you feel like you’re part of a family. They have multiple locations and everyone I’ve encountered has been pleasant. They make small talk to get to know you so you and help calm your nerves. I’ve heard that not all of the Doctors are as receptive to including the patients opinions/desires, but all of my interactions with Shady Grove personnel have been pleasant.
10
Doctor
Natalie Stentz
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Marietta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Consult
10
10
Age 35
Anovulation
Tubal Blockage
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Stentz was extremely thorough in accessing my medical history and providing the best treatment possible. She walked me step-by-step on what the process for IUI and IVF entail...Her bedside manner was compassionate and empathetic, but she also made me feel like there was hope for my situation...I was initially overwhelmed, but she eased my anxieties and explained how we could navigate through all aspects of IVF together. She happily answered all of my questions, and she gave me the confidence that I needed understanding the path forward for expanding my family.
Shady Grove has multiple locations in my city, and they do an amazing job making themselves accessible for their clients. They answer emails timely, and they are extremely professional. I believe they put great effort in keeping their clients informed by hosting educational and financial webinars...The nurses were very friendly, professional, and warm. Considering the nature of the clinic, their bedside manner was much appreciated and instrumental in keeping me calm.
How was your experience with Natalie Stentz at Shady Grove Fertility?
Dr. Stentz was extremely thorough in accessing my medical history and providing the best treatment possible. She walked me step-by-step on what the process for IUI and IVF entail. I left Shady Grove feeling confident about my options. Her bedside manner was compassionate and empathetic, but she also made me feel like there was hope for my situation.
What's one piece of advice would you give a prospective patient of Natalie Stentz at Shady Grove Fertility?
The prospective patient will leave their consultation with Dr. Stentz feeling well-informed and in control of their fertility treatments. There was not a question that she didn't answer well. The prospective patient will leave feeling empowered and comfortable about proceeding with their fertility treatments.
During treatment, were you treated like a number or a human with Natalie Stentz at Shady Grove Fertility?
Dr. Stentz was beyond patient and warm helping me to Shady Grove Fertility. I was initially overwhelmed, but she eased my anxieties and explained how we could navigate through all aspects of IVF together. She happily answered all of my questions, and she gave me the confidence that I needed understanding the path forward for expanding my family.
Describe the protocols Natalie Stentz used in your cycles at Shady Grove Fertility and their degree of success.
Dr. Stentz recommended IVF for my future fertility treatment. I have not proceeded with treatments as of yet.
Describe your experience with the nursing staff at Shady Grove Fertility.
The nurses were very friendly, professional, and warm. Considering the nature of the clinic, their bedside manner was much appreciated and instrumental in keeping me calm.
Describe your experience with Shady Grove Fertility.
Shady Grove has multiple locations in my city, and they do an amazing job making themselves accessible for their clients. They answer emails timely, and they are extremely professional. I believe they put great effort in keeping their clients informed by hosting educational and financial webinars.
Describe the costs associated with your care under Natalie Stentz at Shady Grove Fertility.
I was quoted $15,500 for fees related to IVF.
Describe Natalie Stentz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
During our initial consultation, Dr. Stentz and I did not have a conversation related to eSET.
10
Doctor
Natalie Stentz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Marietta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Unsuccessful
10
10
Age 33 - 34
3 IUI
Black or African-American
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Pakrashi is always kind and has excellent bedside manner. She explains options to my husband and I throughly and answers any questions we have...When our treatment didn’t work as expected, she came up with an alternate plan...We used letrozole and a trigger shot with IUI. After trying this for 3 months we were unsuccessful so Dr. Pakrashi recommends that we try an HSG to see if there is any tubal blockage.
The nursing staff [of Shady Grove Fertility] was well organized and kind at each appointment, especially during the IUI procedure...I suggest that you research your options ahead of time and write down any questions you may have...IUI was around $500 including sperm wash...One time the staff forgot to complete scheduling for an appointment that I booked. I called ahead of time to confirm and when the appointment wasn’t there they were quick to get me rescheduled so that I could continue with my cycle.
How was your experience with Tarita Pakrashi at Shady Grove Fertility?
Dr. Pakrashi is an excellent communicator and has wonderful bedside manner. Even though our treatment plan hasn’t worked for us yet, I’m confident that eventually she will be able to help us conceive.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Shady Grove Fertility?
Write down any questions you have and she will throughly answer them.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Shady Grove Fertility?
Dr. Pakrashi is always kind and has excellent bedside manner. She explains options to my husband and I throughly and answers any questions we have. When our treatment didn’t work as expected, she came up with an alternate plan to investigate why it wasn’t working and then press forward to try to get us pregnant.
Describe the protocols Tarita Pakrashi used in your cycles at Shady Grove Fertility and their degree of success.
We used letrozole and a trigger shot with IUI. After trying this for 3 months we were unsuccessful so Dr. Pakrashi recommends that we try an HSG to see if there is any tubal blockage.
Describe your experience with the nursing staff at Shady Grove Fertility.
The nursing staff was well organized and kind at each appointment, especially during the IUI procedure.
Describe your experience with Shady Grove Fertility.
I would highly recommend Jones Institute. They work together as a team to try to help you successfully conceive. As a new patient, I suggest that you research your options ahead of time and write down any questions you may have. The doctors are friendly and patient. They are always willing to answer questions and help put you at ease.
Describe the costs associated with your care under Tarita Pakrashi at Shady Grove Fertility.
IUI was around $500 including sperm wash.
What specific things went wrong at Shady Grove Fertility?
  • Lost appointments
Describe the specific things that went wrong at Shady Grove Fertility.
One time the staff forgot to complete scheduling for an appointment that I booked. I called ahead of time to confirm and when the appointment wasn’t there they were quick to get me rescheduled so that I could continue with my cycle.
10
Doctor
Tarita Pakrashi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources