Shady Grove Fertility

62 doctors work here

Rated 8.5
Strongly recommend: 66%Neutral: 22%Don't recommend: 12%8.5
66% strongly recommend
462 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.3
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
62 doctors work here
8
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
21 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Jeanne O'Brien
Shady Grove Fertility
90% strongly recommend
20 Reviews
Rated 9.6
Strongly recommend: 90%Neutral: 6%Don't recommend: 3%9.6
Anitha Nair
Shady Grove Fertility
86% strongly recommend
18 Reviews
Rated 9.5
Strongly recommend: 86%Neutral: 10%Don't recommend: 3%9.5
Celso Silva
Shady Grove Fertility
83% strongly recommend
13 Reviews
Rated 9.4
Strongly recommend: 83%Neutral: 8%Don't recommend: 9%9.4
Sunita Kulshrestha
Shady Grove Fertility
72% strongly recommend
4 Reviews
Rated 9.4
Strongly recommend: 72%Neutral: 28%9.4
Eric Levens
Shady Grove Fertility
86% strongly recommend
39 Reviews
Rated 9.4
Strongly recommend: 86%Neutral: 12%Don't recommend: 3%9.4
Nicole Banks
Shady Grove Fertility
72% strongly recommend
5 Reviews
Rated 9.4
Strongly recommend: 72%Neutral: 28%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Tarita Pakrashi
Shady Grove Fertility
73% strongly recommend
12 Reviews
Rated 9.3
Strongly recommend: 73%Neutral: 27%9.3
Brianna Schumacher
Shady Grove Fertility
67% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 67%Neutral: 33%9.3
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Ricardo Yazigi
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Joseph Doyle
Shady Grove Fertility
68% strongly recommend
18 Reviews
Rated 9
Strongly recommend: 68%Neutral: 32%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Gilbert Mottla
Shady Grove Fertility
57% strongly recommend
17 Reviews
Rated 8.9
Strongly recommend: 57%Neutral: 43%8.9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Andrea Reh
Shady Grove Fertility
74% strongly recommend
13 Reviews
Rated 8.9
Strongly recommend: 74%Neutral: 11%Don't recommend: 15%8.9
Shayne Plosker
Shady Grove Fertility
74% strongly recommend
16 Reviews
Rated 8.8
Strongly recommend: 74%Neutral: 8%Don't recommend: 19%8.8
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Erika Johnston-MacAnanny
Shady Grove Fertility
71% strongly recommend
14 Reviews
Rated 8.8
Strongly recommend: 71%Neutral: 25%Don't recommend: 4%8.8
Shruti Malik
Shady Grove Fertility
62% strongly recommend
7 Reviews
Rated 8.8
Strongly recommend: 62%Neutral: 30%Don't recommend: 8%8.8
Jason Bromer
Shady Grove Fertility
66% strongly recommend
47 Reviews
Rated 8.7
Strongly recommend: 66%Neutral: 27%Don't recommend: 7%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Melissa Esposito
Shady Grove Fertility
63% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 25%Don't recommend: 12%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Eric Widra
Shady Grove Fertility
36% strongly recommend
25 Reviews
Rated 7.7
Strongly recommend: 36%Neutral: 52%Don't recommend: 12%7.7
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
11 Reviews
Rated 7.5
Strongly recommend: 19%Neutral: 36%Don't recommend: 45%7.5
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Michael Edelstein
Shady Grove Fertility
38% strongly recommend
11 Reviews
Rated 7.3
Strongly recommend: 38%Neutral: 30%Don't recommend: 33%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
32% strongly recommend
13 Reviews
Rated 7
Strongly recommend: 32%Neutral: 23%Don't recommend: 45%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Caleb Kallen
Shady Grove Fertility of Philadelphia
52% strongly recommend
10 Reviews
Rated 7
Strongly recommend: 52%Neutral: 1%Don't recommend: 47%7
Tomer Singer
Shady Grove Fertility
40% strongly recommend
11 Reviews
Rated 6.9
Strongly recommend: 40%Neutral: 19%Don't recommend: 40%6.9
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Naveed Khan
Shady Grove Fertility
49% strongly recommend
8 Reviews
Rated 6.9
Strongly recommend: 49%Neutral: 27%Don't recommend: 24%6.9
Rebecca Chason
Shady Grove Fertility
33% strongly recommend
3 Reviews
Rated 6.7
Strongly recommend: 33%Neutral: 33%Don't recommend: 33%6.7
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Eugene Katz (retired)
Shady Grove Fertility
27% strongly recommend
9 Reviews
Rated 6.5
Strongly recommend: 27%Neutral: 50%Don't recommend: 23%6.5
Arthur Sagoskin
Shady Grove Fertility
23% strongly recommend
9 Reviews
Rated 6.3
Strongly recommend: 23%Neutral: 37%Don't recommend: 40%6.3
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Paul Shin
Shady Grove Fertility
50% strongly recommend
2 Reviews
Rated 5
Strongly recommend: 50%Don't recommend: 50%5
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Sandy Li
Shady Grove Fertility
0% strongly recommend
1 Review
Rated 3
Don't recommend: 100%3
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 58 more

This clinic has 35 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2324 Cypress Cove
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 33 more

462 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2010, Successful
10
10
IVF
4 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He was kind, engaged, focused on me and my issues, while being forthcoming and honest. Did not have a God complex like I saw at Dominion Fertility.
[The nursing staff was] good but not always as on the ball as I wanted given how anxious you tend to be... One Friday I did not receive an update call. It was v frustrating but not unforgivable.
How was your experience with Eric Widra at Shady Grove Fertility?
Done previously.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
Use other tools to keep perspective such as yoga and meditation.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
He was kind, engaged, focused on me and my issues, while being forthcoming and honest. Did not have a God complex like I saw at Dominion Fertility.
Describe your experience with the nursing staff at Shady Grove Fertility.
Good but not always as on the ball as I wanted given how anxious you tend to be. They were good but it is the hardest thing most of their patients have ever gone through.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility.
One Friday I did not receive an update call. It was v frustrating but not unforgivable.
10
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
3
3
Age 33
1 IVF
Endometriosis
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Soon as she [Dr. Sandy Li] realized my husband had siblings with sickle cell she and her nurse sent repeatedly asked me to reconsider undergoing genetic testing. I declined initially due to the timing of the test. I am not a carrier and am not opposed to genetic testing. Even with a signed decline form, they asked 3-4 times for me to reconsider. Dr. Li herself called and asked me to reconsider taking the testing and that later on, I might not want to keep embryos that have the trait for sickle cell anemia. These delays brought us from October to December. Then they told me they won't start a cycle in December due to the lab undergoing quality assurance. I never heard from her or the nurse again. I reached out and requested a different team in February.
Advocate for yourself [at Shady Grove Fertility]...They had me repeat initial workup tests and then stalled my treatment when I declined genetic testing...Initial workup was 2000 for the testing and repeated tests. Mostly covered by insurance. They quoted me 10000 for IVF...A strength is that they have multiple locations in the DMV area. There are many doctors. Ideally, if one doctor is not a good fit you may switch to another doctor. Weaknesses are that they push hard for eSET, they treat you like a number, be prepared to ask them to explain their protocol.
How was your experience with Sandy Li at Shady Grove Fertility?
Strengths are that she makes herself available to her patients. Weaknesses is that she doesn't review charts appropriately and has patients repeat the same tests multiple times. She also allows her personal bias to cross ethical boundaries. She essentially delayed my treatment because I refused to approve genetic testing. I am African-American they screen for sickle cell anemia at birth. She heard my husband say he has a history of it on his side of the family and took it upon herself to tell me she wouldn't select an embryo with sickle cell trait or sickle cell anemia for transfer. This is beyond medical advice and crossed into telling a client what they should and shouldn't do with their own embryos. At this point imaginary embryos that have not possibility of developing sickle cell anemia. I essentially was discarded to the side because I didn't sign a consent form for genetic testing.
What's one piece of advice would you give a prospective patient of Sandy Li at Shady Grove Fertility?
Advocate for yourself.
During treatment, were you treated like a number or a human with Sandy Li at Shady Grove Fertility?
Dr. Li treated my like a sub-human. She had me repeat initial work-up testing 2 to 3 times and never approved of a treatment cycle. Soon as she realized my husband had siblings with sickle cell she and her nurse sent repeatedly asked me to reconsider undergoing genetic testing. I declined initially due to the timing of the test. I am not a carrier and am not opposed to genetic testing. Even with a signed decline form, they asked 3-4 times for me to reconsider. Dr. Li herself called and asked me to reconsider taking the testing and that later on, I might not want to keep embryos that have the trait for sickle cell anemia. These delays brought us from October to December. Then they told me they won't start a cycle in December due to the lab undergoing quality assurance. I never heard from her or the nurse again. I reached out and requested a different team in February.
Describe the protocols Sandy Li used in your cycles at Shady Grove Fertility and their degree of success.
Didn't make it this far. Dr. Li and her nurse gave me the runaround and then disappeared before the lab closed for quality assurance.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jenny Wang)
Same as Dr. Li. They had me repeat initial workup tests and then stalled my treatment when I declined genetic testing.
Describe your experience with Shady Grove Fertility.
A strength is that they have multiple locations in the DMV area. There are many doctors. Ideally, if one doctor is not a good fit you may switch to another doctor. Weaknesses are that they push hard for eSET, they treat you like a number, be prepared to ask them to explain their protocol.
Describe the costs associated with your care under Sandy Li at Shady Grove Fertility.
Initial workup was 2000 for the testing and repeated tests. Mostly covered by insurance. They quoted me 10000 for IVF.
Describe Sandy Li's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
What specific things went wrong at Shady Grove Fertility?
  • Failed to order appropriate test
  • Canceled a cycle due to clinic error
3
Doctor
Sandy Li
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
2
0
Age 33
5 IVF
Unexplained
European
Income $200K - $499K
Business Executive
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
It was mainly consultation [with Dr, Kimberly Moon]...She is a bit cold and not terribly helpful, but the thing that bothers me the most is that she knew that we lived in Maryland and never asked if we had thought about getting secondary insurance through the state (MD is 1 of 4 states that offers this option). The practice's financial representatives hounded us for over a year and never mentioned this option either. It made us feel like the practice is a business first and care provider second. We never felt great about Dr. Moon, so we ended up going to George Washington University IVF & Fertility instead. It was the FIRST thing our new doctor mentioned. This saved us an incredible amount of money and gave us peace of mind as we weighed our options. I want other Shady Grove patients to know about this option and I thought that FertilityIQ was a good way to share.
They kept trying to sell us on the fixed price option [at Shady Grove Fertility]. The tricky thing about the fixed price option is that it does not include medication which is a very expensive part of each round. I want other Shady Grove patients to know about this option and I thought that FertilityIQ was a good way to share...Our doctor knew that we lived in Maryland and never asked if we had thought about getting secondary insurance through the state (MD is 1 of 4 states that offers this option). The practice's financial representatives hounded us for over a year and never mentioned this option either. It made us feel like the practice is a business first and care provider second.
How was your experience with Kimberly Moon at Shady Grove Fertility?
She is a bit cold and not terribly helpful, but the thing that bothers me the most is that she knew that we lived in Maryland and never asked if we had thought about getting secondary insurance through the state (MD is 1 of 4 states that offers this option). The practice's financial representatives hounded us for over a year and never mentioned this option either. It made us feel like the practice is a business first and care provider second. We never felt great about Dr. Moon, so we ended up going to George Washington University IVF & Fertility instead. It was the FIRST thing our new doctor mentioned. This saved us an incredible amount of money and gave us peace of mind as we weighed our options. I want other Shady Grove patients to know about this option and I thought that FertilityIQ was a good way to share.
Describe the protocols Kimberly Moon used in your cycles at Shady Grove Fertility and their degree of success.
It was mainly consultation.
Describe your experience with Shady Grove Fertility.
Our doctor knew that we lived in Maryland and never asked if we had thought about getting secondary insurance through the state (MD is 1 of 4 states that offers this option). The practice's financial representatives hounded us for over a year and never mentioned this option either. It made us feel like the practice is a business first and care provider second. We never felt great about Dr. Moon, so we ended up going to George Washington University IVF & Fertility instead. It was the FIRST thing our new doctor mentioned. This saved us an incredible amount of money and gave us peace of mind as we weighed our options. I believe it's unethical that the practice did not share this information. They kept trying to sell us on the fixed price option. The tricky thing about the fixed price option is that it does not include medication which is a very expensive part of each round. I want other Shady Grove patients to know about this option and I thought that FertilityIQ was a good way to share.
Describe the costs associated with your care under Kimberly Moon at Shady Grove Fertility.
I believe it was a $50 consulatation
What specific things went wrong at Shady Grove Fertility?
  • Failed to convey critical information
2
Doctor
Kimberly Moon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
0
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
10
10
Age 29
Donor Sperm
European
Income $100K - $199K
Teacher
1st of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
We met Dr. Devine in 2019 for a LGBTQ Fertility overview/consultation. She was incredibly warm, inclusive, and informative. She put us at ease to begin our fertility journey at SGF... began the consultation with a warm welcome and was very thorough in her explanation of IUI processes for queer couples - unlike anything we’ve seen before. She helped us weigh our options and provide options for us that cater to our needs as clients... we did not receive treatment strategies but she did offer a variety of options for us in our fertility journey.
We loved the inclusivity of SGF. They offer a LGBTQ-friendly session for folks considering treatment and did a great job of making us feel included in their mission. We recommend SGF for all folks that can’t find a safe space elsewhere for their LGBTQ fertility journey...We met Dr. Devine in 2019 for a LGBTQ Fertility overview/consultation. She was incredibly warm, inclusive, and informative. She put us at ease to begin our fertility journey at SGF... began the consultation with a warm welcome and was very thorough in her explanation of IUI processes for queer couples - unlike anything we’ve seen before. She helped us weigh our options and provide options for us that cater to our needs as clients... we did not receive treatment strategies but she did offer a variety of options for us in our fertility journey.
How was your experience with Kate Devine at Shady Grove Fertility?
Dr. Devine began the consultation with a warm welcome and was very thorough in her explanation of IUI processes for queer couples - unlike anything we’ve seen before. She helped us weigh our options and provide options for us that cater to our needs as clients.
What's one piece of advice would you give a prospective patient of Kate Devine at Shady Grove Fertility?
Be open and honest with her. She will hear your concerns and address them with a realistic plan.
During treatment, were you treated like a number or a human with Kate Devine at Shady Grove Fertility?
We met Dr. Devine in 2019 for a LGBTQ Fertility overview/consultation. She was incredibly warm, inclusive, and informative. She put us at ease to begin our fertility journey at SGF.
Describe the protocols Kate Devine used in your cycles at Shady Grove Fertility and their degree of success.
Since we only had our consultation/LGBTQ session with her, we did not receive treatment strategies but she did offer a variety of options for us in our fertility journey.
Describe your experience with the nursing staff at Shady Grove Fertility.
N/A
Describe your experience with Shady Grove Fertility.
We loved the inclusivity of SGF. They offer a LGBTQ-friendly session for folks considering treatment and did a great job of making us feel included in their mission. We recommend SGF for all folks that can’t find a safe space elsewhere for their LGBTQ fertility journey.
Describe Kate Devine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
10
Doctor
Kate Devine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
7
8
Age 38
Recurrent Pregnancy Loss
Prefer not to answer
Income $200K - $499K
Lawyer
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Widra is not what most people would call "warm" but he is very knowledgeable and straightforward, traits that are more important to me in a fertility doctor. He's very good at explaining options and addressed my concerns without me feeling like I had been dismissed.
Not a major error, but the care coordinator missed the window for a diagnostic test.... Shady Grove has some great aspects: they do a lot of volume, so I think their lab is very good, and they have a lot of locations which is very convenient, especially for me as I live close to one lab but work closer to another. Downside is that it can feel somewhat impersonal and like you're not getting a lot of individualized attention.
How was your experience with Eric Widra at Shady Grove Fertility?
Dr. Widra is not what most people would call "warm" but he is very knowledgeable and straightforward, traits that are more important to me in a fertility doctor. He's very good at explaining options and addressed my concerns without me feeling like I had been dismissed.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
Do not expect a lot of "hand holding" per se.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
He's very personable but it's overall a very large practice.
Describe the protocols Eric Widra used in your cycles at Shady Grove Fertility and their degree of success.
Too early in treatment to know.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Chloe)
Nurses have overall been great.
Describe your experience with Shady Grove Fertility.
Shady Grove has some great aspects: they do a lot of volume, so I think their lab is very good, and they have a lot of locations which is very convenient, especially for me as I live close to one lab but work closer to another. Downside is that it can feel somewhat impersonal and like you're not getting a lot of individualized attention.
Describe the costs associated with your care under Eric Widra at Shady Grove Fertility.
So far, most of my treatment has been covered by insurance.
Describe Eric Widra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
What specific things went wrong at Shady Grove Fertility?
  • Failed to order appropriate test
Describe the specific things that went wrong at Shady Grove Fertility.
Not a major error, but the care coordinator missed the window for a diagnostic test.
7
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2010 - 2013, Successful
8
8
Age 33 - 36
1 IUI
Unexplained
Other
European
Latinx
Income $200K - $499K
Consultant
Only Doc Seen
Neutral
Neutral
Successful
Wish she [Dr. Osborn] had looked at why I couldn't do this on my own but on the whole she is a kind and caring doctor. In the end I did get the one thing I wanted... and then some. My twins are here because of her...We planned an IUI. She watched and my eggs took a long time to grow so lots of extra FSH shots. We had success on our first try...always felt like to goal was to just have a baby .. not to find out why I couldn't get pregnant on my own
They [Shady Grove Fertility] did a nice job dealing with the insurance and let us know what we might have to pay for and how to get our drugs from insurance.Very helpful with scheduling appointments...Wish she [Dr. Osborn] had looked at why I couldn't do this on my own but on the whole she is a kind and caring doctor. In the end I did get the one thing I wanted... and then some. My twins are here because of her...We planned an IUI. She watched and my eggs took a long time to grow so lots of extra FSH shots. We had success on our first try...always felt like to goal was to just have a baby .. not to find out why I couldn't get pregnant on my own
How was your experience with Barbara Osborn at Shady Grove Fertility?
Wish she had looked at why I couldn't do this on my own but on the whole she is a kind and caring doctor. In the end I did get the one thing I wanted... and then some. My twins are here because of her.
What's one piece of advice would you give a prospective patient of Barbara Osborn at Shady Grove Fertility?
Ask why you can't get pregnant on your own... there are other medical issues from infertility
During treatment, were you treated like a number or a human with Barbara Osborn at Shady Grove Fertility?
always felt like to goal was to just have a baby .. not to find out why I couldn't get pregnant on my own
Describe the protocols Barbara Osborn used in your cycles at Shady Grove Fertility and their degree of success.
We planned an IUI. She watched and my eggs took a long time to grow so lots of extra FSH shots. We had success on our first try
Describe your experience with Shady Grove Fertility.
They did a nice job dealing with the insurance and let us know what we might have to pay for and how to get our drugs from insurance.Very helpful with scheduling appointments..............................
Describe the costs associated with your care under Barbara Osborn at Shady Grove Fertility.
this was back in the day when insurance plans covered things.... I paid almost nothing
What specific things went wrong at Shady Grove Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Shady Grove Fertility.
No nothing
8
Doctor
Barbara Osborn
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
5
6
Age 40
1 IVF
4 Egg Freezing
Donor Sperm
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Garde was very sweet and caring I wish she would have performed my procedures and that I actually saw her and not just communicate over the phone. I didn’t feel the personalized experience that I had expected....Dr Garde put me on very high dosages of medication due to quote, my age. I took 450 iu Gonal F, 150 iu Menopur, Cetrotide, and 10000 HCG. I hyper stimulated my first retrieval and was in extreme pain for a month. The next cycle she change my trigger to Lipton and my ovulation was delayed so she switched me back to HCH for my third cycle.
I would go in to the office [Shady Grove] twice a week sometimes three and I never got a warm and fuzzy from the staff. I had to contact a supervisor on one of the nurses because she was being very insensitive. I also had a hard time dealing with the fact that they allowed children to attend appointments.... They were not personal they treated you like a number. I saw a different person every time I went in for an appointment, no consistency....I had a wonderful nurse. She was very thoughtful and provided me information
How was your experience with Rachana Garde at Shady Grove Fertility?
Dr. Garde was very sweet and caring I wish she would have performed my procedures and that I actually saw her and not just communicate over the phone. I didn’t feel the personalized experience that I had expected. I would go in to the office twice a week sometimes three and I never got a warm and fuzzy from the staff. I had to contact a supervisor on one of the nurses because she was being very insensitive. I also had a hard time dealing with the fact that they allowed children to attend appointments.
What's one piece of advice would you give a prospective patient of Rachana Garde at Shady Grove Fertility?
Demand to have one doctor do all of your procedures instead of a different doctor each time.
During treatment, were you treated like a number or a human with Rachana Garde at Shady Grove Fertility?
I only spoke with my dr over the phone she did not do any of my retrievals. I also felt that my treatment plan was not customized to my specific needs.
Describe the protocols Rachana Garde used in your cycles at Shady Grove Fertility and their degree of success.
Dr Garde put me on very high dosages of medication due to quote, my age. I took 450 iu Gonal F, 150 iu Menopur, Cetrotide, and 10000 HCG. I hyper stimulated my first retrieval and was in extreme pain for a month. The next cycle she change my trigger to Lipton and my ovulation was delayed so she switched me back to HCH for my third cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Andrea Williams)
I had a wonderful nurse. She was very thoughtful and provided me information in a timely matter. She was always available to answer any of my questions. She prayed for and with me. She wanted this to happen for me just as much as I did.
Describe your experience with Shady Grove Fertility.
They were not personal they treated you like a number. I saw a different person every time I went in for an appointment, no consistency. They allowed children to the appointments which I thought was insensitive to those struggling to conceive. They were very accommodating to scheduling last minute appointments.
Describe the costs associated with your care under Rachana Garde at Shady Grove Fertility.
12,500 plus HCG and monitoring cost $700
Describe Rachana Garde's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I do not
What specific things went wrong at Shady Grove Fertility?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
My last cycle was a full IVF with embryo transfer, they had me down for egg freezing. This wasn’t discovered until two days before my retrieval. They were able to correct the situation and I was able to complete the cycle.
5
Doctor
Rachana Garde
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Shady Grove Fertility
Woodbridge
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
6
6
Age 27
1 Fertility Medications
Anovulation
PCOS
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Rachana was very informative and was able to answer any questions we had. She [Dr. Garde] was friendly, listened to put concerns and was supportive in our decisions whilst also advising on what she would recommend for our course of treatment and what testing was needed to track hormones abd other factors affecting our situation. ... We could not afford to switch to IVF so we cancelled the cycle without completing the IUI.
Strengths: they [Shady Grove Fertility] are organized and have a plan for everything. The staff are all friendly and I like the fact that there are numerous offices so if one was closed you could go to another for monitoring. Weaknesses: the cost. It is so expensive that we couldn't ever consider spending $20k to do IVF there. ... Ashley [nurse] was so compassionate and understanding. It was like having a good friend walk you through everything. She celebrated with us and hugged me when I cried. Definitely the kind of nurse I wanted in that situation.
How was your experience with Rachana Garde at Shady Grove Fertility?
Rachana was very informative and was able to answer any questions we had. She was friendly, listened to put concerns and was supportive in our decisions whilst also advising on what she would recommend for our course of treatment and what testing was needed to track hormones abd other factors affecting our situation.
What's one piece of advice would you give a prospective patient of Rachana Garde at Shady Grove Fertility?
Come prepared. She will ask what you know about your situation when you meet with her. Also don't be afraid to speak up for yourself and tell her what you want to happen.
During treatment, were you treated like a number or a human with Rachana Garde at Shady Grove Fertility?
She took time to answer questions and say down with me to explain when the treatment wasn't working and what our options were.
Describe the protocols Rachana Garde used in your cycles at Shady Grove Fertility and their degree of success.
We decided on an IUI cycle because previous unmonitored clomid and letrozole cycles resulted in no pregnancy. The protocol started with letrozole 5mg for 5 days, followed by ultrasounds every 3 days. This disagree had no effect on follicle growth so she added Gonal-F 75IU injected once a day for 4 days followed by another ultrasound. There was still no follicle growth so the dose was increased to 150IU and continued for another 3 days. The next ultrasound also showed no change so Dr Garde then informed us that in order to increase the dose any more would need to switch to an IVF cycle in case of OHS and maturing too many follicles. We could not afford to switch to IVF so we cancelled the cycle without completing the IUI.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Urben)
Ashley was so compassionate and understanding. It was like having a good friend walk you through everything. She celebrated with us and hugged me when I cried. Definitely the kind of nurse I wanted in that situation.
Describe your experience with Shady Grove Fertility.
Strengths: they are organized and have a plan for everything. The staff are all friendly and I like the fact that there are numerous offices so if one was closed you could go to another for monitoring. Weaknesses: the cost. It is so expensive that we couldn't ever consider spending $20k to do IVF there.
Describe the costs associated with your care under Rachana Garde at Shady Grove Fertility.
The cost for the IUI procedure was approx $3,500. We got a portion of that refunded because the cycle was cancelled. The medications totalled approx $1,500.
Describe Rachana Garde's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
6
Doctor
Rachana Garde
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Shady Grove Fertility
Woodbridge
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
10
10
Age 39 - 41
6 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Garde is my primary RE. She may not perform every IUI or Egg retrieval, but she gets the information and makes the decisions and either she or her immediate staff contact me...She is very thorough and takes the time to explain the options and processes involved...She answers my questions in a down-to-earth manner and makes sure we understand what's going on and why.
Strengths [at Shady Grove Fertility] Multiple locations with varying hours. Open every day. 24 hr nurse line. They don't allow children, so that makes it more comfortable. Weaknesses On weekends I go to a different location, so it's not as personal as my primary location...Multi-cycle IVF pkg with ICSI and Assisted Hatching = $21,500. Does not include meds or PGS testing.
How was your experience with Rachana Garde at Shady Grove Fertility?
Dr Garde is my primary RE. She may not perform every IUI or Egg retrieval, but she gets the information and makes the decisions and either she or her immediate staff contact me. She works for a clinic with multiple offices and RE's. She is very thorough and takes the time to explain the options and processes involved.
What's one piece of advice would you give a prospective patient of Rachana Garde at Shady Grove Fertility?
Be open about your situation and ask questions. Oh and take notes.
During treatment, were you treated like a number or a human with Rachana Garde at Shady Grove Fertility?
She answers my questions in a down-to-earth manner and makes sure we understand what's going on and why.
Describe the protocols Rachana Garde used in your cycles at Shady Grove Fertility and their degree of success.
First 2 IUI's were with clomid. No pregnancies. Next 4 IUI's were with FSH and trigger shots. 1 pregnancy ended in miscarriage due to genetic problem. ER-rationale- age factor, need to move on from IUI. 2 egg retrievals. Both using FSH. 1st-2 embryos that were PGS tested as abnormal. 2nd-3 embryos have been sent for PGS testing. Awaiting results.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Andrea)
Nurse is very helpful and responsive. The rest of the office is as well.
Describe your experience with Shady Grove Fertility.
Strengths Multiple locations with varying hours. Open every day. 24 hr nurse line. They don't allow children, so that makes it more comfortable. Weaknesses On weekends I go to a different location, so it's not as personal as my primary location.
Describe the costs associated with your care under Rachana Garde at Shady Grove Fertility.
IUI's were covered by previous insurance. Insurance no longer covers infertility. Multi-cycle IVF pkg with ICSI and Assisted Hatching = $21,500. Does not include meds or PGS testing.
Describe Rachana Garde's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
No comment
10
Doctor
Rachana Garde
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Woodbridge
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2010, Successful
10
10
Age 33 - 34
4 IVF
Tubal Blockage
European
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr Garde] always took plenty of time when me. I never felt like I was rushed. She answered every question I had and I never felt like a question was ignored....We traveled from another state because having a singleton was very important to us. Dr. Garde understood that. We did two cycles with her and she always adjusted the protocols as needed along the way.
We traveled from out of state because we wanted to be at a clinic that helped people achieve singleton pregnancies. We felt that other clinics downplayed the risk of carrying twins (not just higher-order multiples). They [Shady Grove] were very used to working with out-of-state patients and we appreciated that.
How was your experience with Rachana Garde at Shady Grove Fertility?
Dr. Garde was easy to talk to and she really attempted to get a feel for what was important to US.
What's one piece of advice would you give a prospective patient of Rachana Garde at Shady Grove Fertility?
Travel as far as you need to to see Dr. Garde!
During treatment, were you treated like a number or a human with Rachana Garde at Shady Grove Fertility?
She always took plenty of time when me. I never felt like I was rushed. She answered every question I had and I never felt like a question was ignored.
Describe the protocols Rachana Garde used in your cycles at Shady Grove Fertility and their degree of success.
We traveled from another state because having a singleton was very important to us. Dr. Garde understood that. We did two cycles with her and she always adjusted the protocols as needed along the way.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mary)
Every time we called Mary, she picked up the phone herself. We never had to leave messages with voicemail or with a receptionist. We had ONE nurse and she was easily accessible. That meant a lot to us.
Describe your experience with Shady Grove Fertility.
We traveled from out of state because we wanted to be at a clinic that helped people achieve singleton pregnancies. We felt that other clinics downplayed the risk of carrying twins (not just higher-order multiples). They were very used to working with out-of-state patients and we appreciated that.
Describe the costs associated with your care under Rachana Garde at Shady Grove Fertility.
Another reason we chose this clinic is because they had one of the most generous shared help plans in the country. We did misunderstand the plan (our fault) and did not use it the first cycle (although we had an income-based discount). If we had had a full understanding of the program, we would have ended up saving ourselves the cost of that one cycle.
10
Doctor
Rachana Garde
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Woodbridge
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
9
9
Age 32
Diminished Ovarian Reserve
Unexplained
Other
Latinx
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Experience as a patient was pleasant. ... The doctor [Dr. Swelstad] presented my wife and I with pheesible options. Spoke to us both as humans. Straight forward, informative and never dismissive. ... Talked before and after consult and diagnostic. He allowed for us to steer and direct our plan. Was informative. Remembered information of my wife's history of treatment. Was understanding of different options we would want to try. ...
Everyone [at Shady Grove Fertility] was friendly. ... The billing was a bit confusing. Me and my wife got different copays ... Walled me through the process. Easy to tall to. Never felt overwhelmed or nervous. Nurse's never gave the vibe that they were not happy to be there. ... Follow up was a bit vague. I.e. w How far out do we make an appointment. Strength, everyone was pleasant and nice to work with. Medically informative. The nurses were friendly and helpful. The environment was clean and warm.
How was your experience with Brad Swelstad at Shady Grove Fertility?
Experience as a patient was pleasant. Talked before and after consult and diagnostic. He allowed for us to steer and direct our plan. Was informative. Remembered information of my wife's history of treatment. Was understanding of different options we would want to try.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Shady Grove Fertility?
Go for it.
During treatment, were you treated like a number or a human with Brad Swelstad at Shady Grove Fertility?
I felt like a human. The doctor presented my wife and I with pheesible options. Spoke to us both as humans. Straight forward, informative and never dismissive.
Describe the protocols Brad Swelstad used in your cycles at Shady Grove Fertility and their degree of success.
Egg count.
Describe your experience with the nursing staff at Shady Grove Fertility.
Everyone was friendly. Walled me through the process. Easy to tall to. Never felt overwhelmed or nervous. Nurse's never gave the vibe that they were not happy to be there.
Describe your experience with Shady Grove Fertility.
Follow up was a bit vague. I.e. w How far out do we make an appointment. Strength, everyone was pleasant and nice to work with. Medically informative. Doctor spoke to is about options, he showed us and spoke in numbers. The nurses were friendly and helpful. The environment was clean and warm. The billing was a bit confusing. Me and my wife got different copays.
Describe the costs associated with your care under Brad Swelstad at Shady Grove Fertility.
Copays only
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/a
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
Nothing major, just different billing.
9
Doctor
Brad Swelstad
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Woodbridge
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
10
10
Age 26
Donor Sperm
Diminished Ovarian Reserve
Latinx
Income $50K - $99K
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Swelstad] looked at all my medical history and gave us options for us. Realistic ones. He went into detail on how our numbers would effect us. ... He was very detailed on what our options were and how we would go about it. He was candid and did not hold back with any information. He was very calm and assuring that we had plenty of options. He also gave us grant and programs that could help with costs.
Strength [of Shady Grove Fertility] it keeps that the patient first. The clinical staff are sweet and attentive. The downside is that the receptionist staff isn't that great. It's hard to get an appointment if you call. When you are there they are sweet though. ... The whole staff if very informative and caring. ... A lot of co pays. But all very normal costs.
How was your experience with Brad Swelstad at Shady Grove Fertility?
He was very detailed on what our options were and how we would go about it. He was candid and did not hold back with any information. He was very calm and assuring that we had plenty of options. He also gave us grant and programs that could help with costs.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Shady Grove Fertility?
I think you have to very open minded to what your possibilities are. Do not let your expectations get into the way. He is very realistic and candid. Give you information to make sure you know all the outcomes.
During treatment, were you treated like a number or a human with Brad Swelstad at Shady Grove Fertility?
He looked at all my medical history and gave us options for us. Realistic ones. He went into detail on how our numbers would effect us.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Urben)
The whole staff if very informative and caring.
Describe your experience with Shady Grove Fertility.
Strength it keeps that the patient first. The clinical staff are sweet and attentive. The downside is that the receptionist staff isn't that great. It's hard to get an appointment if you call. When you are there they are sweet though.
Describe the costs associated with your care under Brad Swelstad at Shady Grove Fertility.
A lot of co pays. But all very normal costs.
10
Doctor
Brad Swelstad
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Woodbridge
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources