Shady Grove Fertility

55 doctors work here

Strongly recommend: 65%Neutral: 22%Don't recommend: 13%8.5
65% strongly recommend
451 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.2
7.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.5
7.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
55 doctors work here
8
Average Doctor Score
Robert Stillman
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Strongly recommend: 100%10
Celso Silva
Celso Silva
Shady Grove Fertility
93% strongly recommend
12 Reviews
Strongly recommend: 93%Neutral: 7%9.8
Isaac Sasson
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
21 Reviews
Strongly recommend: 100%9.8
Jeanne O'Brien
Jeanne O'Brien
Shady Grove Fertility
90% strongly recommend
20 Reviews
Strongly recommend: 90%Neutral: 6%Don't recommend: 3%9.6
Anate Aelion Brauer
Anate Aelion Brauer
Shady Grove Fertility
94% strongly recommend
8 Reviews
Strongly recommend: 94%Don't recommend: 6%9.5
Anitha Nair
Anitha Nair
Shady Grove Fertility
78% strongly recommend
17 Reviews
Strongly recommend: 78%Neutral: 18%Don't recommend: 4%9.4
Sunita Kulshrestha
Sunita Kulshrestha
Shady Grove Fertility
72% strongly recommend
4 Reviews
Strongly recommend: 72%Neutral: 28%9.4
Eric Levens
Eric Levens
Shady Grove Fertility
86% strongly recommend
39 Reviews
Strongly recommend: 86%Neutral: 12%Don't recommend: 3%9.4
Anish Shah
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Strongly recommend: 84%Neutral: 16%9.3
Brianna Schumacher
Brianna Schumacher
Shady Grove Fertility
67% strongly recommend
5 Reviews
Strongly recommend: 67%Neutral: 33%9.3
Ricardo Yazigi
Ricardo Yazigi
Shady Grove Fertility
68% strongly recommend
9 Reviews
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Joseph Doyle
Joseph Doyle
Shady Grove Fertility
68% strongly recommend
18 Reviews
Strongly recommend: 68%Neutral: 32%9
Geof Tidey
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Gilbert Mottla
Gilbert Mottla
Shady Grove Fertility
57% strongly recommend
17 Reviews
Strongly recommend: 57%Neutral: 43%8.9
Frank Chang
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Shayne Plosker
Shayne Plosker
Shady Grove Fertility
74% strongly recommend
16 Reviews
Strongly recommend: 74%Neutral: 8%Don't recommend: 19%8.8
Cigdem (Cori) Tanrikut
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Strongly recommend: 40%Neutral: 60%8.8
Jason Bromer
Jason Bromer
Shady Grove Fertility
65% strongly recommend
45 Reviews
Strongly recommend: 65%Neutral: 30%Don't recommend: 6%8.8
Erika Johnston-MacAnanny
Erika Johnston-MacAnanny
Shady Grove Fertility
71% strongly recommend
14 Reviews
Strongly recommend: 71%Neutral: 25%Don't recommend: 4%8.8
Shruti Malik
Shruti Malik
Shady Grove Fertility
62% strongly recommend
7 Reviews
Strongly recommend: 62%Neutral: 30%Don't recommend: 8%8.8
Joseph Osheroff
Joseph Osheroff
Shady Grove Fertility
68% strongly recommend
6 Reviews
Strongly recommend: 68%Neutral: 32%8.6
David Saffan
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Lauren Roth
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Strongly recommend: 65%Don't recommend: 35%8.4
Andrea Reh
Andrea Reh
Shady Grove Fertility
59% strongly recommend
11 Reviews
Strongly recommend: 59%Neutral: 23%Don't recommend: 18%8.4
Anthony Imudia
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Strongly recommend: 77%Don't recommend: 23%8.2
Melissa Esposito
Melissa Esposito
Shady Grove Fertility
63% strongly recommend
11 Reviews
Strongly recommend: 63%Neutral: 25%Don't recommend: 12%8.1
Kate Devine
Kate Devine
Shady Grove Fertility
17% strongly recommend
7 Reviews
Strongly recommend: 17%Neutral: 76%Don't recommend: 7%7.8
Eric Widra
Eric Widra
Shady Grove Fertility
36% strongly recommend
25 Reviews
Strongly recommend: 36%Neutral: 52%Don't recommend: 12%7.7
Barbara Osborn
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
11 Reviews
Strongly recommend: 19%Neutral: 36%Don't recommend: 45%7.5
Brad Swelstad
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Kimberly Moon
Kimberly Moon
Shady Grove Fertility
41% strongly recommend
14 Reviews
Strongly recommend: 41%Neutral: 23%Don't recommend: 36%7.3
Michael Edelstein
Michael Edelstein
Shady Grove Fertility
38% strongly recommend
11 Reviews
Strongly recommend: 38%Neutral: 30%Don't recommend: 33%7.3
Paulette Browne
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Jeffrey McKeeby
Jeffrey McKeeby
Shady Grove Fertility
32% strongly recommend
13 Reviews
Strongly recommend: 32%Neutral: 23%Don't recommend: 45%7
Simon Kipersztok (retired)
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Caleb Kallen
Caleb Kallen
Shady Grove Fertility of Philadelphia
52% strongly recommend
10 Reviews
Strongly recommend: 52%Neutral: 1%Don't recommend: 47%7
Tomer Singer
Tomer Singer
Shady Grove Fertility
40% strongly recommend
11 Reviews
Strongly recommend: 40%Neutral: 19%Don't recommend: 40%6.9
Rachana Garde
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Naveed Khan
Naveed Khan
Shady Grove Fertility
49% strongly recommend
8 Reviews
Strongly recommend: 49%Neutral: 27%Don't recommend: 24%6.9
Rebecca Chason
Rebecca Chason
Shady Grove Fertility
33% strongly recommend
3 Reviews
Strongly recommend: 33%Neutral: 33%Don't recommend: 33%6.7
Stephanie Beall
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Eugene Katz (retired)
Eugene Katz (retired)
Shady Grove Fertility
27% strongly recommend
9 Reviews
Strongly recommend: 27%Neutral: 50%Don't recommend: 23%6.5
Arthur Sagoskin
Arthur Sagoskin
Shady Grove Fertility
30% strongly recommend
8 Reviews
Strongly recommend: 30%Neutral: 40%Don't recommend: 30%6.4
Lorna Timmreck
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Paul Shin
Paul Shin
Shady Grove Fertility
50% strongly recommend
2 Reviews
Strongly recommend: 50%Don't recommend: 50%5
Nancy Durso
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Sandy Li
Sandy Li
Shady Grove Fertility
0% strongly recommend
1 Review
Don't recommend: 100%3
Nicole Doyle
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Selma Amrane
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Robert Setton
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Jennifer Hsu
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Emily Barnard
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Show 51 more

This clinic has 31 offices

Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2324 Cypress Cove
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 29 more

451 patient reviews

10
N/A
Age 31 - 33
Treated 2015 - 2017
Success w/ Doc Yes
3 IVF
Other
Prefer not to answer
Only Doc Seen
Strongly Recommends
He [Dr. Jeffrey McKeeby] never treated me like a number, when I suffered losses he was also very upset by what was happening. He always explained what was happening or what the treatment was and walked me through everything...never left me feeling alone in the entire process, he was there for me the entire time. He was easy to talk to, held my hand when it needed to be held and told me to just do it when I needed that blunt attitude. If it wasn’t for him we wouldn’t have our daughter.
Due to a genetic disorder we had to do IVF [at Shady Grove Fertility]. After my second loss we did an ERA to see if I needed more time on POI, which I did. Everything was always explained in detail...Whenever I needed anything Jackie [nurse] was there, she helped me through some of the toughest times in my life...We did shared risk at the cost of $26,000...everyone there showed the utmost compassion from the moment that we walked in the door to the day that we were discharged at 9 weeks pregnant. When I did have to call the on call nurses there were times that I felt like another number and that made me sad because I always had the best responses from the Annapolis clinic.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
Dr. McKeeby never left me feeling alone in the entire process, he was there for me the entire time. He was easy to talk to, held my hand when it needed to be held and told me to just do it when I needed that blunt attitude. If it wasn’t for him we wouldn’t have our daughter.
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
To give time to warm up to him.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
He never treated me like a number, when I suffered losses he was also very upset by what was happening. He always explained what was happening or what the treatment was and walked me through everything.
Describe the protocols Jeffrey McKeeby used in your cycles at Shady Grove Fertility and their degree of success.
Due to a genetic disorder we had to do IVF. After my second loss we did an ERA to see if I needed more time on POI, which I did. Everything was always explained in detail
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jackie Sebert)
Whenever I needed anything Jackie was there, she helped me through some of the toughest times in my life
Describe your experience with Shady Grove Fertility.
I loved everything about Shady Grove, everyone there showed the utmost compassion from the moment that we walked in the door to the day that we were discharged at 9 weeks pregnant. When I did have to call the on call nurses there were times that I felt like another number and that made me sad because I always had the best responses from the Annapolis clinic.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
We did shared risk at the cost of $26,000
10
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Verified

This patient has provided documentation of treatment at this clinic.

Age 37 - 39
Treated 2013 - 2015
Success w/ Doc Yes
IVF
Male Factor
PCOS
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Dr. Mottla was exactly the doctor that my husband and I needed during our infertility journey. He's compassionate, but he's also candid about the realities of your particular case....He was very easy to get in touch with during my cycles (his nurse, Dana, is amazing) and wrote to us when we lost our first son (we got pregnant on our very first IVF/ICSI cycle with him) at birth
Dana [nurse at Shady Grove in Annapolis] is awesome. We love her!....Dr. Mottla was exactly the doctor that my husband and I needed during our infertility journey. He's compassionate, but he's also candid about the realities of your particular case....He was very easy to get in touch with during my cycles (his nurse, Dana, is amazing) and wrote to us when we lost our first son (we got pregnant on our very first IVF/ICSI cycle with him) at birth
How was your experience with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla was exactly the doctor that my husband and I needed during our infertility journey. He's compassionate, but he's also candid about the realities of your particular case; although we went to him fully expecting to be told there was nothing he could do to help us build our family, his optimism that we would be able to have a child gave us the strength we needed to continue moving forward. He was very easy to get in touch with during my cycles (his nurse, Dana, is amazing) and wrote to us when we lost our first son (we got pregnant on our very first IVF/ICSI cycle with him) at birth - we'd communicated to Dana that we hoped to try again one day, and he wanted us to know he'd be there for us when we were ready. Dr. Mottla is one of the best doctors I've ever had.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Trust him - he knows what he's doing.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla was amazing. I truly felt like he cared about the outcome of our treatment.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana)
Dana is awesome. We love her!
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
See full reviewHide full review
10
8
Age 41 - 44
Treated 2009 - 2012
Success w/ Doc ?
1 IVF
Donor Sperm
Uterine Fibroids
European
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Neutral
I thought he [Dr. Mottla] was very understanding and I liked his approach to things. He was a good listener. He talked through the options carefully and did not discourage me from skipping IUI (due to being age 41) and going straight to IVF...He was great, but the nurse who I mostly worked with was a bit scattered and did not communicate as well as I would have liked... I did not like that they required a meeting with a psychologist that THEY chose.
I don't have any concerns about this clinic. [Shady Grove - Annapolis] I used it because it was convenient. I did not like that they required a meeting with a psychologist that THEY chose. That person wanted to charge $250, but I talked with someone I know who charged less than half of that...He [Dr Mollta] was great, but the nurse who I mostly worked with was a bit scattered and did not communicate as well as I would have liked...about $13,000 or $14,000 for one IVF cycle.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
I thought he was very understanding and I liked his approach to things. He was a good listener. He talked through the options carefully and did not discourage me from skipping IUI (due to being age 41) and going straight to IVF.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
He was great, but the nurse who I mostly worked with was a bit scattered and did not communicate as well as I would have liked.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana)
She seemed a bit scattered and it wasn't always clear to me what was coming next.
Describe your experience with Shady Grove Fertility.
I don't have any concerns about this clinic. I used it because it was convenient. I did not like that they required a meeting with a psychologist that THEY chose. That person wanted to charge $250, but I talked with someone I know who charged less than half of that.
Describe the costs associated with your care under Gilbert Mottla at Shady Grove Fertility.
I paid about $3,000 for medications, plus about $13,000 or $14,000 for one IVF cycle. I can't recall the exact total.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Compassion
8
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 34 - 37
Treated 2011 - 2014
Success w/ Doc Yes
6 IUI
Donor Sperm
Male Factor
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Dr Mckeeby is an amazing doctor. He is patient and kind. If there are as bad news to deliver he made sure I fully understood what was going on. He took the time to make me understand the next steps....Dana is the best! I absolutely loved her as a nurse and person too. I felt like she was truly excited for me and my pregnancies...Wait times [at Shady Grvcan sometimes be long.
Dr Mckeeby is an amazing doctor. He is patient and kind. If there are as bad news to deliver he made sure I fully understood what was going on. He took the time to make me understand the next steps....Dana is the best! I absolutely loved her as a nurse and person too. I felt like she was truly excited for me and my pregnancies...Wait times [at Shady Grvcan sometimes be long.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
Dr Mckeeby is an amazing doctor. He is patient and kind. If there are as bad news to deliver he made sure I fully understood what was going on. He took the time to make me understand the next steps.
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
Ask questions if you don't understand.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
When I was going through my treatment my mom was dying. The staff was so supportive. They knew me and my situation and took a personal interest.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana White)
Dana is the best! I absolutely loved her as a nurse and person too. I felt like she was truly excited for me and my pregnancies.
Describe your experience with Shady Grove Fertility.
Wait times can sometimes be long.
10
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Success w/ Doc Yes
2 IUI
3 IVF
Donor Eggs
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Operations
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Dr Mottla was very knowledgable and took the time I needed to process the challenges in my journey. He went above and beyond. He is direct and to the point. He is efficient and on time. His new office is lovely and much nicer and larger than the prior one.
Anne [nurse at Shady Grove] and Dr. Mottla were completely on the same page. I heard everything twice....Dr Mottla was very knowledgable and took the time I needed to process the challenges in my journey. He went above and beyond. He is direct and to the point. He is efficient and on time. His new office is lovely and much nicer and larger than the prior one.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
Dr Mottla was very knowledgable and took the time I needed to process the challenges in my journey. He went above and beyond. He is direct and to the point. He is efficient and on time. His new office is lovely and much nicer and larger than the prior one.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Listen to him.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla was great. He always made a point to follow up with me and explain the plan. He saw me in the morning for monitoring and modified his schedule to accommodate mine.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Anne Stegner)
Anne and Dr. Mottla were completely on the same page. I heard everything twice.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
7
9
Age 35
Treated 2019
Success w/ Doc ?
3 IUI
Uterine Fibroids
Unexplained
Black or African-American
Income $200K - $499K
3rd of 3 Docs
Neutral
Strongly Recommends
Ask all the questions you have. He [Dr. Mottla] is always willing to answer...will transfer 1 embryo...He always calls. It’s such a rarity. I’ll send him an email asking him a question and he will pick up the phone and call me. It means so much... I had submucosal fibroids. Well 5 months and 3 surgeries later I am finally ready to get started...After my first failed transfer I’ve started to feel more like a number. He’s still a great doctor but I do often feel rushed...
I haven’t worked with her [nurse] much yet but so far she is very responsive...The office was easy to get to and I never really run into traffic getting there. I love the Annapolis office... the staff is so friendly and warm. I don’t have anything negative to say about the clinic everyone is super friendly and the office is clean and warm environment. Of the shady grove offices in the area Annapolis is my favorite...I am in the beginning stages. I will begin birth control in a week then proceed to injections. I don’t know what meds I’ll be on yet.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
I was recommended by a former patient and decided to send Dr. Mottla an email. I had already gone through 4 iui cycles (1 cancelled) and 1 miscarriage. He responded quickly but asked if it was ok to call me since he was leaving town for a conference. We decided I would come in for a consult for IVF. Turns out I had submucosal fibroids. Well 5 months and 3 surgeries later I am finally ready to get started. Today Dr. Mottla called me to reassure my decision to do IVF and I couldn’t be happier to have him as a doctor. After my first failed transfer I’ve started to feel more like a number. He’s still a great doctor but I do often feel rushed.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Ask all the questions you have. He is always willing to answer.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
He always calls. It’s such a rarity. I’ll send him an email asking him a question and he will pick up the phone and call me. It means so much.
Describe the protocols Gilbert Mottla used in your cycles at Shady Grove Fertility and their degree of success.
I am in the beginning stages. I will begin birth control in a week then proceed to injections. I don’t know what meds I’ll be on yet.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana White)
I haven’t worked with her much yet but so far she is very responsive.
Describe your experience with Shady Grove Fertility.
The office was easy to get to and I never really run into traffic getting there. I love the Annapolis office... the staff is so friendly and warm. I don’t have anything negative to say about the clinic everyone is super friendly and the office is clean and warm environment. Of the shady grove offices in the area Annapolis is my favorite.
Describe Gilbert Mottla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Mottla will transfer 1 embryo.
7
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
6
7
Verified

This patient has provided documentation of treatment at this clinic.

Age 36 - 38
Treated 2017 - 2019
Success w/ Doc No
1 IUI
Male Factor
European
Income $0 - $49K
1st of 2 Docs
Doesn't Recommend
Neutral
He [Dr. Jeffrey McKeeby] spent a lot of time talking to me and even went over on time on an appointment when I showed up late...even draws pictures upside down from across his desk so we could see anatomically where the numbers were coming from and he gave up detailed information about the hormone levels...We tried IUI and get 4 follicles and a high sperm count, the office told us it was excellent but we still didn't get pregnant.
I think that the financial piece of the puzzle which was a huge factor of the treatment plan should be clearly explained [by Shady Grove Fertility] when the treatment options are given. You are only allowed to have one treatment plan even though you discuss multiple options with the doctor, this results in numerous phone calls to the financial consultant to discuss your options and if you try to combine plans like taking eggs out for IVF and you want to also freeze some of those eggs they will not let you.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
He takes the time to explain the information and even draws pictures upside down from across his desk so we could see anatomically where the numbers were coming from and he gave up detailed information about the hormone levels.
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
Don't expect to be able to retrieve eggs for IVF and set some of those eggs aside to freeze.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
He spent a lot of time talking to me and even went over on time on an appointment when I showed up late.
Describe the protocols Jeffrey McKeeby used in your cycles at Shady Grove Fertility and their degree of success.
We tried IUI and get 4 follicles and a high sperm count, the office told us it was excellent but we still didn't get pregnant.
Describe your experience with Shady Grove Fertility.
I think that the financial piece of the puzzle which was a huge factor of the treatment plan should be clearly explained when the treatment options are given. You are only allowed to have one treatment plan even though you discuss multiple options with the doctor, this results in numerous phone calls to the financial consultant to discuss your options and if you try to combine plans like taking eggs out for IVF and you want to also freeze some of those eggs they will not let you.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
My insurance does not cover any fertility treatment, so everything was out of pocket.
6
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Verified

This patient has provided documentation of treatment at this clinic.

Age 32
Treated 2018
Success w/ Doc ?
3 IUI
3 IVF
Poor Egg Quality
Unexplained
Other
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
He [Dr. Gilbert Mottla] is kind, compassionate, and honest. He showed compassion for our journey and where we are while being honest about our treatment and next steps. He has give us realistic expectations but also hope. He has been amazing to work with.... He has gone above and beyond to be present, inform us, and share care at times of need. He has been truly wonderful to work with.
Everyone that works there [at Shady Grove Fertility- Annapolis] is kind and compassionate. They make it a comfortable place to go and feel safe. I wish time was honored better. When you are already overwhelmed with the appointment it is hard to wait for quite some time before being seen. But they do their best I believe to get us back as soon as possible.... She has been absolutely wonderful. She has been very compassionate to us and our situation. In addition, she is knowledgeable and available as I've needed her. It is evident that she really cares about her patients.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
As mentioned before he is kind, compassionate, and honest. He helped us to better grasp what is going on and gave us realistic expectations. He showed compassion for the struggles we have faced in this journey but provided hope with our next steps. He has gone above and beyond to be present, inform us, and share care at times of need. He has been truly wonderful to work with.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
He is kind, compassionate, and honest. He showed compassion for our journey and where we are while being honest about our treatment and next steps. He has give us realistic expectations but also hope. He has been amazing to work with.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Beth)
She has been absolutely wonderful. She has been very compassionate to us and our situation. In addition, she is knowledgeable and available as I've needed her. It is evident that she really cares about her patients.
Describe your experience with Shady Grove Fertility.
Everyone that works there is kind and compassionate. They make it a comfortable place to go and feel safe. I wish time was honored better. When you are already overwhelmed with the appointment it is hard to wait for quite some time before being seen. But they do their best I believe to get us back as soon as possible.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
9
10
Age 38
Treated 2020
Success w/ Doc ?
IUI
Endometriosis
Tubal Blockage
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
[Dr. Andrea Reh] made it clear that she may or may not be the doc to perform some procedures based on the day and timing of the cycle...She made recommendations but also allowed me to make my own informed decision. Due to having endometriosis and one blocked tube IVF is the preferred treatment...Following initial ultrasound she reported to her staff that I would have to take birth control for one month prior to proceeding. I just started Clomid cycle with Gonal f injection
Weakness [at Shady Grove Fertility]: financial services are helpful. I do not like that I don't receive an itemized bill of what I am actually spending money on SPECIFICALLY...Overall the entire SGF team at all locations work together for treatment...Staff are all phenomenal. Kind, personable, helpful. One nurse shared her own SGF story with me (she was a patient before becoming and employee)...It was explained that single embryo is preferred. I am not at this stage yet so we will see what happens in the future
How was your experience with Andrea Reh at Shady Grove Fertility?
At this time I have only met with Dr. Reh once for my consultation. She made recommendations but also allowed me to make my own informed decision. Due to having endometriosis and one blocked tube IVF is the preferred treatment. My insurance does not cover IVF so I decided to begin with IUI for a few cycles. Dr. Reh moved forward with my desired treatment. Following initial ultrasound she reported to her staff that I would have to take birth control for one month prior to proceeding. I just started Clomid cycle with Gonal f injection
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Have all documents in order to present to her so that she can review them with you in the room. If she has questions she can ask. Make notes of your questions and ask them at the end...once she is finished talking
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh was thorough and very matter of fact which is a quality I like. She presents as a little rehearsed in effort to ensure she gets all pertinent information out prior to allowing questions to be asked. My suggestion with her would be to take notes as she speaks and at the end seek clarification on details. She is open about the structure of SGF in that you will not likely meet with her after the consultation but she and her team are involved in monitoring the process closely. Dr Reh also made it clear that she may or may not be the doc to perform some procedures based on the day and timing of the cycle. Overall the entire SGF team at all locations work together for treatment
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
Initial ultrasound, one month of birth control, Clomid (5 days) and Gonal f injection plus trigger shot, IUI. I am currently still taking the Clomid
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Caitlin Herbert)
Staff are all phenomenal. Kind, personable, helpful. One nurse shared her own SGF story with me (she was a patient before becoming and employee).
Describe your experience with Shady Grove Fertility.
I appreciate them for remaining open during COVID 19 madness. They have taken measures to reduce number of people in clinic during monitoring hours. Weakness: financial services are helpful. I do not like that I don't receive an itemized bill of what I am actually spending money on SPECIFICALLY.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Kaiser insurance: thus far $377 for Rx, $450 for IUI, $30 office visit
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
It was explained that single embryo is preferred. I am not at this stage yet so we will see what happens in the future
9
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
5
2
Age 39 - 40
Treated 2017 - 2018
Success w/ Doc No
3 IUI
Donor Sperm
Uterine Fibroids
European
Ashkenazi Jewish
Income $50K - $99K
Lawyer
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Dr. Reh seemed competent and was friendly and good to talk to. I did feel at times like she was obligated to try to sell extra services. However, this is only based on one in-person meeting, one phone call, and one voicemail....Dr. Reh was great to deal with, I felt informed and respected in my conversations with her...I did three unmedicated IUI...I’m not sure Dr. Reh had anything to do with that protocol choice— it seemed to come from the nurse.)
The clinic [Shady Grove] did not stay on top of the insurance requirements, leading to a canceled cycle. There were also a number of times with intense confusion about what the protocol was actually supposed to be (with an attitude of “it’s just an iui...Definitely a factory...easy appointment scheduling, lots of locations, work-friendly hours. I would be careful if you have need for confidentiality— while in the waiting room I heard front desk staff talking about patients’ files
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh seemed competent and was friendly and good to talk to. I did feel at times like she was obligated to try to sell extra services. However, this is only based on one in-person meeting, one phone call, and one voicemail. Most of my interaction were with other staff at shady grove, which were not always as positive.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Try to get more time and check in more with Dr. Reh herself— she seemed like she knew what she was doing, but it got lost in translation being relayed through multiple layers of staff.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh was great to deal with, I felt informed and respected in my conversations with her. That wasn’t always (or even mostly) the case with the nurses and support staff at shady grove, however— overall, I felt very much like a number.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I did three unmedicated IUI which resulted in negatives. (One of these was monitored, with a trigger and prometrium after iui, but I’m not sure Dr. Reh had anything to do with that protocol choice— it seemed to come from the nurse.) the next planned steps were/are a medicated iui and then she suggested an IVF cycle with PGD.
Describe your experience with your nurse at Shady Grove Fertility.
The nursing staff was widely variable— some were fabulous, some seemed contemptuous. I definitely had the sense that they might be more engaged and on top of things if I were doing more expensive/involved treatment, but my IUI attempts weren’t at that level.
Describe your experience with Shady Grove Fertility.
Definitely a factory and primarily about their profits. That said, some things do go more smoothly because of their corporate feel— easy appointment scheduling, lots of locations, work-friendly hours. I would be careful if you have need for confidentiality— while in the waiting room I heard front desk staff talking about patients’ files, including names (not in a gossip way, in a work-related manner, but more info than the waiting room should have heard.) This actually led to my being aware of a prominent person’s pregnancy a couple months before it was announced in the newspaper— presumably someone who definitely wanted her privacy on the matter!
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
With 50% coverage on my insurance, the cost for appointments was $105-$135. (However, when the insurance snafu happened, I became aware that the self-pay option was actually about 5-6 times that amount.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility.
The clinic did not stay on top of the insurance requirements, leading to a canceled cycle. There were also a number of times with intense confusion about what the protocol was actually supposed to be (with an attitude of “it’s just an iui— just do what ever you want about these medications...” and late notification about test results.
5
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
9
Age 39
Treated 2017
Success w/ Doc Yes
1 Fertility Medications
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
we met with Dr Reh to lay out a treatment regime but then went through the rest of it under the care of clinicians at other facilities that were closer to work, so we didn’t get to see her as regularly as we did in the beginning... She always took the time to answer all of our questions and was honest with us about possible outcomes without sugar coating our situation.... Dr Reh listed to our concerns and took time to explain the pros and cons of each treatment option. She was also honest about questions we had that she couldn’t answer. We never felt guilted, pushed, or pressured into making a decision.
The Ballston facility [of Shady Grove Fertility] was great-the office staff remembered us, answered our questions and helped us with insurance questions. The Foggy Bottom location, by contrast, was always so busy and hectic you feel like a cog in a wheel...I was worried that Shady Grove would try and push us into treatments that I wasn’t comfortable with/we couldn’t afford. Dr Reh listed to our concerns and took time to explain the pros and cons of each treatment option. She was also honest about questions we had that she couldn’t answer. We never felt guilted, pushed, or pressured into making a decision.
How was your experience with Andrea Reh at Shady Grove Fertility?
I was worried that Shady Grove would try and push us into treatments that I wasn’t comfortable with/we couldn’t afford. Dr Reh listed to our concerns and took time to explain the pros and cons of each treatment option. She was also honest about questions we had that she couldn’t answer. We never felt guilted, pushed, or pressured into making a decision.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
I would say have know that she will be honest with you and have faith in the decisions you make together. At least in our experience, we met with Dr Reh to lay out a treatment regime but then went through the rest of it under the care of clinicians at other facilities that were closer to work, so we didn’t get to see her as regularly as we did in the beginning. We asked a lot of questions of Dr Reh in the beginning so that we fully understood our path forward and that helped us navigate through treatment. This was important as the treatment can feel very factory-ish and the other medical personnel you’re dealing with may not have the time or insight to answer questions specific to your treatment.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
My husband and I waited to start our family and I dreaded ending up exactly where we found ourselves-needing fertility assistance. I didn’t know what to expect, worried about the costs and somewhat about being blamed by our Dr for waiting so long. If I’d known how wonderful Dr Reh would be to work with, I never would have had these concerns. She always took the time to answer all of our questions and was honest with us about possible outcomes without sugar coating our situation. I ended up having my blood work/ultrasound work done at the DC Shady Grove facility and it definitely felt factory-ish, but in our meetings at Ballston with Dr Reh we never, ever felt like a number.
Describe your experience with Shady Grove Fertility.
The Ballston facility was great-the office staff remembered us, answered our questions and helped us with insurance questions. The Foggy Bottom location, by contrast, was always so busy and hectic you feel like a cog in a wheel.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
We had insurance that covered 50%, and they had an excellent financial counselor (Grace). We knew the cost of treatments before proceeding with them, so we were able to make informed decisions.
What specific things went wrong at Shady Grove Fertility?
  • Lost paperwork
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 38 - 39
Treated 2019 - 2020
Success w/ Doc 23 Eggs Frozen
2 Egg Freezing
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
The protocol [from Dr. Andrea Reh] was perfect for me. I had no side effects and was happy with the results...I became very close with DR. Reh. She was very supportive throughout the whole process...I am 38 years old...I had been thinking about egg freezing for about a year and had a lot of doubts about the whole process...She sat with me and explained the process, my initial test results as well as the options I had. The protocol she created for me worked perfectly. I did not have any side effects from the medication and was able to get more eggs than the initial estimate from my pre-evaluation exam. I went through two cycles and both times Dr Reh performed a painless egg retrieval. I was fully recovered next day. She was very supportive duri
The protocol [at Shady Grove Fertility] was perfect for me. I had no side effects and was happy with the results...Christina [nurse] is amazing! I never had to wait for more than 30 minute to hear back from her( and I had a lot of questions). She is super supportive, helpful, professional and resourceful!... The waiting times were short and I got to know front desk staff and nurses who took my blood very well! Scheduling appointments was easy. Everyone was very helpful, professional and went out of the way to accommodate me.
How was your experience with Andrea Reh at Shady Grove Fertility?
I am 38 years old and was referred to Dr. Reh by my OBGYN . I had been thinking about egg freezing for about a year and had a lot of doubts about the whole process. I was very fortunate to become Dr. Reh’s patient. She sat with me and explained the process, my initial test results as well as the options I had. The protocol she created for me worked perfectly. I did not have any side effects from the medication and was able to get more eggs than the initial estimate from my pre-evaluation exam. I went through two cycles and both times Dr Reh performed a painless egg retrieval. I was fully recovered next day. She was very supportive during Corona 19 outbreak. I am very happy with the care and results I got. I highly recommend Dr. Reh!
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
It’s a long process that can get difficult but you are in really good hands!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I became very close with DR. Reh. She was very supportive throughout the whole process.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
The protocol was perfect for me. I had no side effects and was happy with the results.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christina Brocato)
Christina is amazing! I never had to wait for more than 30 minute to hear back from her( and I had a lot of questions). She is super supportive, helpful, professional and resourceful!
Describe your experience with Shady Grove Fertility.
I am very happy I chose Arlington office. The waiting times were short and I got to know front desk staff and nurses who took my blood very well! Scheduling appointments was easy. Everyone was very helpful, professional and went out of the way to accommodate me.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
I only paid for the program I signed for.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 39
Treated 2019
Success w/ Doc ?
IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
I felt that we had her full attention when meeting with her and she listened to and answered all of our questions.... While I have not yet officially gone through IVF, I have just started my cycle and Dr Reh has been so helpful in clearly answering all of our questions. What I like about Dr. Reh is she's real: this may not work, and we were able to have a candid conversation about that.... The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!)
The Arlington office is a serene, quiet space. It was not over-crowded in the waiting room, and the staff made sure we were comfortable. Nothing to report so far on weaknesses - we sometimes had to wait 10-15 mins for our appt to start, but that's true of every clinic!... The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!) They are very responsive, answering all of my questions/concerns via messaging in the patient portal.
How was your experience with Andrea Reh at Shady Grove Fertility?
While I have not yet officially gone through IVF, I have just started my cycle and Dr Reh has been so helpful in clearly answering all of our questions. What I like about Dr. Reh is she's real: this may not work, and we were able to have a candid conversation about that.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Nothing - she's great!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I felt that we had her full attention when meeting with her and she listened to and answered all of our questions.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I've not yet started my protocol, but will provide an update when I do!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christina)
The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!) They are very responsive, answering all of my questions/concerns via messaging in the patient portal. They even call (!!) when something is too challenging to explain via email. I never feel rushed or that I'm asking too many questions or being annoying - they are a truly wonderful bunch!
Describe your experience with Shady Grove Fertility.
The Arlington office is a serene, quiet space. It was not over-crowded in the waiting room, and the staff made sure we were comfortable. Nothing to report so far on weaknesses - we sometimes had to wait 10-15 mins for our appt to start, but that's true of every clinic!
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
$30k - includes PGS testing, all meds, and two cycles, frozen transfer
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Not applicable for me - I was not eligible for multiple embryo transfer due to a medical condition.
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
4
7
Age 38
Treated 2018
Success w/ Doc No
1 IUI
IVF
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
South Asian
Income $50K - $99K
Marketer or PR
1st of 2 Docs
Doesn't Recommend
Neutral
She [Dr. Anitha Nair] was indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.... She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions.
The clinic [Shady Grove-Arlington] is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.... Overall the nurses were attentive and nice.... After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
How was your experience with Anitha Nair at Shady Grove Fertility?
She indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility?
Just proceed with caution. She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions..
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility?
She was indifferent. She seems compassionate but I didn't believe it.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility and their degree of success.
After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
Describe your experience with your nurse at Shady Grove Fertility.
Overall the nurses were attentive and nice.
Describe your experience with Shady Grove Fertility.
The clinic is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility.
Everything had a cost to it... so expect at that.
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
My main doctor only wanted to transfer 2 but the actually doctor doing the transfer did 3 which I agreed to since they quality fo the embryos weren't great If I didn't transfer the third one , it would most likely died.
4
Doctor
Anitha Nair
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
9
9
Age 34 - 36
Treated 2018 - 2020
Success w/ Doc Yes
1 IUI
1 IVF
Other
European
Ashkenazi Jewish
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
I was 33 at the time of my egg retrieval [with Dr. Reh], and had a good retrieval that resulted in 8 PGS normal embryos. The hardest part for me was preparing my lining. Dr. Reh tried multiple different protocols, including estrogen priming and a natural cycle. Dr. Reh also recommended a series hysteroscopies with a surgeon outside of SGF. That turned out to be a really excellent recommendation - I was able to get pregnant after that.
SGF is a very large clinic, which comes with advantages and disadvantages. One of the advantages I experienced was my doctor presenting my case to her colleagues to get additional feedback. She came back with other recommendations for us to consider in my treatment. Of the disadvantages, the biggest one, for me, was that major procedures (retrieval and transfer) will be performed by doctors you don't know. I never had a bad experience with a doctor, but for people want their doctor for every procedure, it might not be possible.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh is a very good doctor. She showed a lot of compassion for me as I was going through treatment and hit a lot of road blocks. She was also willing to try different approaches/med protocols when the typical approach didn't work for me. She also presented my case to her colleagues to get others feedback, which I feel like shows a lot of humility and willingness to go beyond to figure out what would work for me. Even though we got pregnant without IVF, Dr. Reh and her colleagues gave me the diagnosis and connected me to a surgeon who was able to help us and is probably the reason we got pregnant.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Be prepared with questions and don't be afraid to ask about alternative approaches.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh was my doctor for about 2 years. I saw her very frequently in the Arlington office, even for lining checks and smaller check-ins. She definitely got to know me and always took time to ask me about myself. She also was very kind around giving bad news, and she gave me some good pep talks when we hit some road blocks.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I was 33 at the time of my egg retrieval, and had a good retrieval that resulted in 8 PGS normal embryos. The hardest part for me was preparing my lining. Dr. Reh tried multiple different protocols, including estrogen priming and a natural cycle. Dr. Reh also recommended a series hysteroscopies with a surgeon outside of SGF. That turned out to be a really excellent recommendation - I was able to get pregnant after that.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Wills)
The nursing staff were so excellent. I do not have enough good things to say about Ashley and the others at the Arlington office. They really made me feel like they were on my team. It was a bit bittersweet to "graduate" and say good bye.
Describe your experience with Shady Grove Fertility.
SGF is a very large clinic, which comes with advantages and disadvantages. One of the advantages I experienced was my doctor presenting my case to her colleagues to get additional feedback. She came back with other recommendations for us to consider in my treatment. Of the disadvantages, the biggest one, for me, was that major procedures (retrieval and transfer) will be performed by doctors you don't know. I never had a bad experience with a doctor, but for people want their doctor for every procedure, it might not be possible.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
I thought monitoring appointments were efficiently run. I frequently saw my primary doctor during these appointments. This was a benefit to the Arlington office. I also had the same nurses and techs at most appointments, so it was a comfortable experience.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
I did SGF's Shared Risk Program with PGS. It was $19,500 + $5,000 for PGS. That included up to 6 retrievals and all FETs.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We never discussed anything other than an eSET. I would not have wanted to transfer multiple.
9
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 33
Treated 2020
Success w/ Doc Yes
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Dr. Reh is so kind and caring and is happy to help you understand all aspects of fertility testing and treatment. ... Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
The clinic [Shave Grove Fertility - Arlington Branch] is very organized and clean. ... I believe they truly understand how hard this process can be for many people and try to make it as positive as possible. ... Don't be afraid to ask any question. ... The entire staff is welcoming, friendly and compassionate. ... Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Don't be afraid to ask any question. Dr. Reh is so kind and caring and is happy to help you understand all aspects of fertility testing and treatment.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh took her time with us at every appointment. She made connections and tried to get to know us as people. She was always open to questions and concerns.
Describe your experience with Shady Grove Fertility.
The clinic is very organized and clean. The entire staff is welcoming, friendly and compassionate. I believe they truly understand how hard this process can be for many people and try to make it as positive as possible.
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
2
3
Age 39
Treated 2018
Success w/ Doc No
4 IUI
3 IVF
South Asian
Income $200K - $499K
Doctor
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
There wasn’t much rationale [from Dr. Howard McClamrock]. I was just told what to do. I did 3 IUI cycles. One with clomid, one with femara, one with injectables. I requested using injectables...He is clearly well-read and knowledgeable. He is competent. He is not at all warm or personal/personable. There were several ultrasounds when he said absolutely nothing to me. I didn’t feel he was invested in my success. He made a few comments like “it’s no big deal” or “it doesn’t matter”. Those are hurtful because it matters tremendously to me. He didn’t offer any real insight into why we weren’t successful and he didn’t recommend altering our plan. If he spent 5 minutes explaining what he recommended changing and how it might improve our likelihood of success I would have continued treatments. While he may be knowledgeable, his lack of communication and interpersonal skills (and I don’t expect warm and fuzzy) was what made me leave that clinic.
The initial consult [at Shady Grove Fertility] was about $250. The labs associated with that consult were about $300. Each iui cycle was $1500...Nice facility. Convenient location. Efficient check in/check out. Had to pay $6 for parking at each visit - every lab draw or US! Weekend procedures were performed at a different office, which was annoying. And each iui was performed by a different physician...There wasn’t much rationale. I was just told what to do. I did 3 IUI cycles. One with clomid, one with femara, one with injectables. I requested using injectables.
How was your experience with Howard McClamrock at Shady Grove Fertility?
He is clearly well-read and knowledgeable. He is competent. He is not at all warm or personal/personable. There were several ultrasounds when he said absolutely nothing to me. I didn’t feel he was invested in my success. He made a few comments like “it’s no big deal” or “it doesn’t matter”. Those are hurtful because it matters tremendously to me. He didn’t offer any real insight into why we weren’t successful and he didn’t recommend altering our plan. If he spent 5 minutes explaining what he recommended changing and how it might improve our likelihood of success I would have continued treatments. While he may be knowledgeable, his lack of communication and interpersonal skills (and I don’t expect warm and fuzzy) was what made me leave that clinic.
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Do your own research first. Don’t expect explanations or reassurance. I think his approach is fine for a couple doing timed intercourse. You don’t need him - just his US results and meds. But for more complex treatments you want someone to explain things to you properly.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
There wasn’t much rationale. I was just told what to do. I did 3 IUI cycles. One with clomid, one with femara, one with injectables. I requested using injectables.
Describe your experience with your nurse at Shady Grove Fertility.
The coordination here at first was absolutely lousy. I was totally misguided by a nurse, resulting in a month delay in treatment. I was made to feel like this was my fault. After that incident it was much better. But that initial bad communication made it a negative experience.
Describe your experience with Shady Grove Fertility.
Nice facility. Convenient location. Efficient check in/check out. Had to pay $6 for parking at each visit - every lab draw or US! Weekend procedures were performed at a different office, which was annoying. And each iui was performed by a different physician.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
The initial consult was about $250. The labs associated with that consult were about $300. Each iui cycle was $1500. We used my husband’s frozen sperm so that was $500 initially plus approximately $120 per cycle to thaw it.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility.
They were disorganized. Prescriptions were called in late a few times. And I had to remind them to call. Different nurses would call with results and they were unfamiliar with what type of cycle I was on (iui vs TI) or whether or not I was using a trigger or progesterone. They would ask me for that info when I was never informed!
2
Doctor
Howard McClamrock
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
8
10
Age 32 - 33
Treated 2017 - 2018
Success w/ Doc No
1 IVF
Male Factor
Black or African-American
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
He [Dr. Yazigi] was very good about explaining the process he understood when we didn’t want to use donor sperm yet and came up woth an alternative. He was very good at making us feel like it was not hopeless. He set us up woth urologist to see my husband and gave us positive anecdotes...He was very good about explaining the whole process and gave us options based on our failed cycle with reasons why..
They [Shady Grove] are busy! Make sure if you’re doing ivf make the first appt available All of the staff was good and everyone was knowledgeable and compassionate....First assigned Stefanie Hernandez and she was great! She got a new job and for my frozen transfer I was assigned Danielle bird a She was not good and was not organized and seemed annoyed with me... Be sure to ask about discounts because they have some for the scripts
How was your experience with Ricardo Yazigi at Shady Grove Fertility?
He was very good about explaining the process he understood when we didn’t want to use donor sperm yet and came up woth an alternative. He was very good at making us feel like it was not hopeless. He set us up woth urologist to see my husband and gave us positive anecdotes
What's one piece of advice would you give a prospective patient of Ricardo Yazigi at Shady Grove Fertility?
Ask questions because he has the answers and will spend the time needed with you
During treatment, were you treated like a number or a human with Ricardo Yazigi at Shady Grove Fertility?
He was very good about explaining the whole process and gave us options based on our failed cycle with reasons why
Describe the protocols Ricardo Yazigi used in your cycles at Shady Grove Fertility and their degree of success.
Gonal f and menopur, these were upped very quickly as I was not responding, but once upped I was responding fine. Started ganirelix and then did egg retrieval. Because of my progesterone level the doctor recommended a freeze all and do a frozen transfer. He called personally to tell me that only 2 embryos were made. It was later that one more embryo got made but only 1made it to 6 day blastocyst We then got ready for frozen transfer with estrogen and progesterone injections Frozen transfer did not work
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Stephanie hernandez)
First assigned Stefanie Hernandez and she was great! She got a new job and for my frozen transfer I was assigned Danielle bird a She was not good and was not organized and seemed annoyed with me
Describe your experience with Shady Grove Fertility.
They are busy! Make sure if you’re doing ivf make the first appt available All of the staff was good and everyone was knowledgeable and compassionate. Don’t hesitate to do what they recommend and ask all the questions. Be sure to ask about discounts because they have some for the scripts
Describe the costs associated with your care under Ricardo Yazigi at Shady Grove Fertility.
My insurance covered 90% but the prescriptions were what was expensive about $11000 total with insurance but my insurance has a 25k lifetime maximum
8
Doctor
Ricardo Yazigi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
6
6
Age 32
Treated 2016
Success w/ Doc ?
1 IUI
Unexplained
Prefer not to answer
Income $100K - $199K
Marketer or PR
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Dr. McClamrock is a man of few words unless you come to him with questions/concerns. My husband liked his personality since he was candid, and often referred to statistics - concrete information. I would have prefered more anecdotal information, as going through a fertility experience can be very isolating...I didn't feel as if he was reporting results to ME and MY case, but rather going through the motions of his evaluations.
Danielle [Nurse at Shady Grove Fertility] is very nice, and our communication is mainly when she provides test results...For my husband and I, the clinic location was a strong reason why we selected Shady Grove over Johns Hopkins. With the amount of visits that need to happen throughout a cycle it was very convenient for us. That being said, Shady Grove Harbor East is very easy to reach. Mersedie answers the phone, and is familiar with patients names and faces over time. This creates a less sterile experience.
How was your experience with Howard McClamrock at Shady Grove Fertility?
Dr. McClamrock is a man of few words unless you come to him with questions/concerns. My husband liked his personality since he was candid, and often referred to statistics - concrete information. I would have prefered more anecdotal information, as going through a fertility experience can be very isolating. I would visit his office for my Day 3 bloods and monitoring throughout the cycle. He would enter the room, perform the U/S and tell me things looked good, and the number of follicles. I would need to ask if my number was sufficient, should it be more/less, etc. I would respond better to a physician that would be willing to sit and paint the picture of the appointment and the meaning. During the journey there is a lot to learn!
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Ask questions to get answers. He won't overwhelm you with information if you don't seek it out.
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
Dr. McClamrock is very candid and thorough when asked detailed questions. Without questions he will not dive into detail. I found if I didn't ask questions, he wouldn't offer explanation. I didn't feel as if he was reporting results to ME and MY case, but rather going through the motions of his evaluations.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
My husband and I were both tested, and diagnosed with "unexplained fertility". The first line of treatment for us was IUI. This treatment with Clomid and trigger should ideally help the the sperm close to the egg, and result in pregnancy. We are hopeful it will work although we understand IUI cycles only have approximately a 20% chance of working.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Danielle)
Danielle is very nice, and our communication is mainly when she provides test results.
Describe your experience with Shady Grove Fertility.
For my husband and I, the clinic location was a strong reason why we selected Shady Grove over Johns Hopkins. With the amount of visits that need to happen throughout a cycle it was very convenient for us. That being said, Shady Grove Harbor East is very easy to reach. Mersedie answers the phone, and is familiar with patients names and faces over time. This creates a less sterile experience.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
My insurance is pretty good, so I pay a $20 co-pay per visit and all of our infertility testing has been covered 100%. If I ever had a billing issue Mersadie would resolve it right away.
6
Doctor
Howard McClamrock
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
6
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 34 - 37
Treated 2011 - 2014
Success w/ Doc Yes
3 IUI
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Other
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Strengths: excellent clinician [Dr. Howard McClamrock], plenty of experience, great at getting back to me in a timely manner; in the end, we had 2 healthy babies!!! Weaknesses: not a super warm/fuzzy type; a little more humor could help lighten things up at times; there were times we had to dig a little to get answers or clarification (and he would happily clarify, but it wasn't always automatic)...Expect a matter-of-fact approach, don't expect a lot of joking or small talk, but do expect to be impressed by his knowledge, skill, and concern as a clinician. He will go as far down the fertility road as he can justify and his patients want--and he's very good at what he does.
Overall really pleased w/ the system they [Shady Grove] have in place. Over the years we were at Shady Grove for monitoring for a LOT of holidays--and in single one of them the staff was smiling, professional, and attentive...My nurses with Dr. McClamrock were amazing--one even cried with me! Dr. M got us our results! I very much trusted in his clinical knowledge and experience. I initially found him less warm than I would have liked, but he grew on us through the years that we were under his care. Whenever I initiated a phone call or email, he was quick to respond.
How was your experience with Howard McClamrock at Shady Grove Fertility?
Strengths: excellent clinician, plenty of experience, great at getting back to me in a timely manner; in the end, we had 2 healthy babies!!! Weaknesses: not a super warm/fuzzy type; a little more humor could help lighten things up at times; there were times we had to dig a little to get answers or clarification (and he would happily clarify, but it wasn't always automatic).
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Expect a matter-of-fact approach, don't expect a lot of joking or small talk, but do expect to be impressed by his knowledge, skill, and concern as a clinician. He will go as far down the fertility road as he can justify and his patients want--and he's very good at what he does.
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
My nurses with Dr. McClamrock were amazing--one even cried with me! Dr. M got us our results! I very much trusted in his clinical knowledge and experience. I initially found him less warm than I would have liked, but he grew on us through the years that we were under his care. Whenever I initiated a phone call or email, he was quick to respond.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
IUI w/ injections. Given my numbers initially, he suggested we at least try more conservatively. After our response to the stim meds w/ our 3rd IUI, he then suggested we do IVF. 1 hysteroscopy w/ polypectomy. 1 IVF W/ retrieval (9, 5 fertilized, 2 day-3 transferred)--negative. 1 other cycle that was cancelled after 2 weeks of stims due to poor ovarian response. We were advised to consider donor egg. 1st DE transfer (single embryo) negative. This surprised everyone and Dr. M brought us in for a consult. Cyst found in uterus, surgical intervention discussed, but it did not show up on follow-up ultrasounds. 2nd DE transfer (single embryo)--first blood test positive, then numbers started to decline. Very early m/c. D&C done to ensure good uterine lining and remove likelihood of cyclic cysts. 3rd DE transfer--my spouse, doctor, and I agreed that we should transfer 2 embryos. They both took! 2 healthy babies!!!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Sonia Leasure)
Compassion, a hug when needed, available!
Describe your experience with Shady Grove Fertility.
Overall really pleased w/ the system they have in place. Over the years we were at Shady Grove for monitoring for a LOT of holidays--and in single one of them the staff was smiling, professional, and attentive.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
Oh wow. We had limited IUI coverage and no IVF coverage. We were able to take advantage of Shady Grove's shared risk program once we were using DE. Overall, w/ meds, through multiple IUIs and IVFs, and out of pocket costs associated with gynecological surgeries, it was about $70k. They also offer financing and education on different options for those patients who have poor or no insurance coverage.
Describe Howard McClamrock's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. M follows accepted professional guidelines. He took our history w/ multiple previous embryo transfers that did not result in pregnancy into consideration when we decided to transfer 2 on our 3rd attempt w/ DE.
What specific things went wrong at Shady Grove Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Shady Grove Fertility.
There was one incident where info from my RE was not sent over to my GYN prior to my visit. I showed up for a pre-op consult and there was no correspondence from my RE. This may have been a time issue. Adequate communication seemed to be in place after that was cleared up.
10
Doctor
Howard McClamrock
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
7
8
Age 31
Treated 2015
Success w/ Doc Yes
1 IUI
3 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Teacher
2nd of 3 Docs
Neutral
Neutral
He [Dr. McClamrock] was very blunt and provided little explanation for things that went wrong. He would say, “it was a fluke”. .. he needs work in bedside manner...he was extremely blunt when it came to explanation of procedures and especially set backs. I did feel that he was extremely knowledgeable and would return to him again...He urged us to transfer only 1 embryo....I stimulated my ovaries on follistim and menopur. I used a shot to stop ovulation and a HCG trigger shot.
Shady Grove is a very large clinic. That comes with positives and negatives. They have lots of knowledge behind them. They also can make you feel like one in about 1000. Although this can be daunting, I feel the overall success of the clinic far outweighs the negativity of it being such a large facility....I loved my nurse. She was extremely compassionate. I felt she was a good offset to the bluntness of the doctor. I cried when I “graduated” the clinic.
How was your experience with Howard McClamrock at Shady Grove Fertility?
As I said before, he was extremely blunt when it came to explanation of procedures and especially set backs. I did feel that he was extremely knowledgeable and would return to him again. Shady Grove is a huge clinic, so I think that had something to do with the feelings I had with the clinic being so large.
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
He’s blunt. Don’t take it personal. He knows his stuff, so trust him.
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
He was very blunt and provided little explanation for things that went wrong. He would say, “it was a fluke”. I am forever grateful to him because he helped us make our son, but he needs work in bedside manner.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
I stimulated my ovaries on follistim and menopur. I used a shot to stop ovulation and a HCG trigger shot.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Pricilla )
I loved my nurse. She was extremely compassionate. I felt she was a good offset to the bluntness of the doctor. I cried when I “graduated” the clinic.
Describe your experience with Shady Grove Fertility.
Shady Grove is a very large clinic. That comes with positives and negatives. They have lots of knowledge behind them. They also can make you feel like one in about 1000. Although this can be daunting, I feel the overall success of the clinic far outweighs the negativity of it being such a large facility.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
My ivf cycles were covered under insurance.
Describe Howard McClamrock's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He urged us to transfer only 1 embryo.
7
Doctor
Howard McClamrock
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 31 - 36
Treated 2013 - 2018
Success w/ Doc No
2 IUI
1 IVF
Surrogacy
PCOS
Black or African-American
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
I have had very good experience with him [Dr. McClamrock]... He always covered everything and made sure I understood everything that was taking place during the time I was in the office. He also made my husband and I feel very comfortable even we were dealing with the miscarriages...He was very nice and explain everything to my husband and I to help us understand....Always there to help with any questions.
She [nurse at Shady Grove] was very nice. She treated me as if I was one if her own. She was very loving and kind. She also was there for my husband and I when we had the miscarriages. She was always rooting for us to complete the whole process. She was the best nurse I have ever had...Very welcome and friendly place. Always there to help with any questions. From the time we first started the process up until the day we took a break everyone is the office has giving up a great experience every time we showed up
How was your experience with Howard McClamrock at Shady Grove Fertility?
I have had very good experience with him. He always covered everything and made sure I understood everything that was taking place during the time I was in the office. He also made my husband and I feel very comfortable even we were dealing with the miscarriages
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Stick with it until the end
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
He was very nice and explain everything to my husband and I to help us understand.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Priscilla)
She was very nice. She treated me as if I was one if her own. She was very loving and kind. She also was there for my husband and I when we had the miscarriages. She was always rooting for us to complete the whole process. She was the best nurse I have ever had
Describe your experience with Shady Grove Fertility.
Very welcome and friendly place. Always there to help with any questions. From the time we first started the process up until the day we took a break everyone is the office has giving up a great experience every time we showed up
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
10,000
10
Doctor
Howard McClamrock
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
7
10
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

Age 38
Treated 2016
Success w/ Doc Yes
1 IVF
Donor Sperm
European
Income $200K - $499K
1st of 2 Docs
LGBTQ
Neutral
Strongly Recommends
Dr. McClamrock is very matter of fact and direct, which can be a bit unsettling. But he knows what he is doing. He took time to answer all of my questions, although he did seem a little put out with all of the questions that I had....He recommended single embryo transfer....Although he can seem uncaring, he knows what he is doing....Dr. McClamrock is very matter of fact and direct....Easy to schedule, and calm inviting atmosphere.
Easy to schedule, and calm inviting atmosphere. Good sense of privacy. However, you cannot receive all services at the Baltimore Harbor office. You will go to Towson for certain procedures and for weekend monitoring visits....She [RN] was very caring and took time to answer all questions...we did shared risk, which was about $20,000, plus the cost of all tests before shared risk and medications for egg retrieval. In total, about $28,000.
How was your experience with Howard McClamrock at Shady Grove Fertility?
Dr. McClamrock is very matter of fact and direct, which can be a bit unsettling. But he knows what he is doing. He took time to answer all of my questions, although he did seem a little put out with all of the questions that I had.
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Although he can seem uncaring, he knows what he is doing.
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
Dr. McClamrock is very matter of fact and direct.
Describe your experience with your nurse at Shady Grove Fertility.
She was very caring and took time to answer all questions.
Describe your experience with Shady Grove Fertility.
Easy to schedule, and calm inviting atmosphere. Good sense of privacy. However, you cannot receive all services at the Baltimore Harbor office. You will go to Towson for certain procedures and for weekend monitoring visits.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
we did shared risk, which was about $20,000, plus the cost of all tests before shared risk and medications for egg retrieval. In total, about $28,000.
Describe Howard McClamrock's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He recommended single embryo transfer.
7
Doctor
Howard McClamrock
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 30 - 32
Treated 2013 - 2015
Success w/ Doc Yes
6 IUI
1 IVF
Male Factor
PCOS
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Dr McClamrock is extremely caring - he checked in with me after my retrieval and always took the time to answer my questions...Dr McClamrock spent a lot of time with me answering my questions - I felt like my treatment was very personalized and I was very happy with the excellent care I received...Ask lots of questions - Dr McClamrock is happy to answer them!...
It is a large clinic [Shady Grove - Harbor], but Harbor is a small office. We went to Towson for major procedures...Priscilla was amazing - she was kind, funny and provided us with thorough instructions...
How was your experience with Howard McClamrock at Shady Grove Fertility?
Dr McClamrock spent a lot of time with me answering my questions - I felt like my treatment was very personalized and I was very happy with the excellent care I received.
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Ask lots of questions - Dr McClamrock is happy to answer them!
During treatment, were you treated like a number or a human with Howard McClamrock at Shady Grove Fertility?
Dr McClamrock is extremely caring - he checked in with me after my retrieval and always took the time to answer my questions.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
I had a freeze all cycle due to ovarian hyperstimulation.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Priscilla)
Priscilla was amazing - she was kind, funny and provided us with thorough instructions.
Describe your experience with Shady Grove Fertility.
It is a large clinic, but Harbor is a small office. We went to Towson for major procedures.
10
Doctor
Howard McClamrock
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
9
1
Age 36 - 37
Treated 2017 - 2018
Success w/ Doc No
3 IVF
Donor Sperm
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
Accountant
3rd of 3 Docs
LGBTQ
Strongly Recommends
Doesn't Recommend
As a patient I felt protected under her care. I felt that she [Dr. Stephanie Beall] had our best interest at heart. She was patient and kind. She made sure every question we had had a response. she was overall great. She made sure we left every appointment with a clear understanding of every step in the process...My protocol included Gonal F, Menepur, Progesterone and a trigger shot
at the Harbor location [of Shady Grove Fertility] while under the care of Dr. McClamrock we experienced discrimination from the receptionist/financial rep. We had appointment errors because the financial rep wasn't comfortable with us being a same sex couple. At the Harbor location our previous Dr., Dr. McClamrock wasn't interpersonal he was rude... She [coordinator] responds to voicemails and emails in a timely matter. If she doesn't know the answer to any concern you have she will find out.
How was your experience with Stephanie Beall at Shady Grove Fertility?
As a patient I felt protected under her care. I felt that she had our best interest at heart. She was patient and kind. She made sure every question we had had a response. she was overall great. She unfortunately spent a lot of time apologizing for the mistakes that a shady grove fertility location had when it comes to my care. She made sure we left every appointment with a clear understanding of every step in the process
What's one piece of advice would you give a prospective patient of Stephanie Beall at Shady Grove Fertility?
No advice. She's a great doctor
During treatment, were you treated like a number or a human with Stephanie Beall at Shady Grove Fertility?
Compared to my previous Dr. with Shady Grove Fertility who did not treat my wife and myself fairly. Dr. Beall was an angel.. In her care we felt like she had our best interest at heart
Describe the protocols Stephanie Beall used in your cycles at Shady Grove Fertility and their degree of success.
My protocol included Gonal F, Menepur, Progesterone and a trigger shot
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tina Yingling)
Shes an amazing communicator. She responds to voicemails and emails in a timely matter. If she doesn't know the answer to any concern you have she will find out.
Describe your experience with Shady Grove Fertility.
Strength is the location. Both the Towson and Harbor Locations are within 10 minutes of my home. Weakness: is at the Harbor location while under the care of Dr. McClamrock we experienced discrimination from the receptionist/financial rep. We had appointment errors because the financial rep wasn't comfortable with us being a same sex couple. At the Harbor location our previous Dr., Dr. McClamrock wasn't interpersonal he was rude. He blamed me for my eggs dying in a cycle. If I would refer Shady Grove Fertility to anyone I would say go to the Columbia MD or The Rockville locations
Describe the costs associated with your care under Stephanie Beall at Shady Grove Fertility.
My cost was covered under my insurance. I paid for donor sperm which was $600 each we purchased 3. I also paid for medication first cycle it was a few thousand 2nd and 3rd cycle it was covered
What specific things went wrong at Shady Grove Fertility?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Shady Grove Fertility.
We had an Injection class error. Which led to me injecting myself with the wrong needles or an entire cycle. Discrimination from the receptionist/finaincial rep, Rude Dr. Dr. McClamrock yelled and completely destroyed my faith in the process. it was a very stressful time
9
Doctor
Stephanie Beall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
1
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review