Shady Grove Fertility

65 doctors work here

Rated 8.6
Strongly recommend: 68%Neutral: 21%Don't recommend: 11%8.6
68% strongly recommend
508 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
65 doctors work here
8.2
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
22 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Jeanne O'Brien
Shady Grove Fertility
88% strongly recommend
22 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 8%Don't recommend: 4%9.6
Joseph Doyle
Shady Grove Fertility
78% strongly recommend
21 Reviews
Rated 9.4
Strongly recommend: 78%Neutral: 22%9.4
Tarita Pakrashi
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 9.4
Strongly recommend: 80%Neutral: 20%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Celso Silva
Shady Grove Fertility
77% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 77%Neutral: 21%Don't recommend: 2%9.3
Gilbert Mottla
Shady Grove Fertility
76% strongly recommend
18 Reviews
Rated 9.3
Strongly recommend: 76%Neutral: 24%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Eric Levens
Shady Grove Fertility
79% strongly recommend
40 Reviews
Rated 9.3
Strongly recommend: 79%Neutral: 14%Don't recommend: 6%9.3
Nicole Banks
Shady Grove Fertility
63% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 63%Neutral: 37%9.3
Sunita Kulshrestha (retired)
Shady Grove Fertility
89% strongly recommend
5 Reviews
Rated 9.2
Strongly recommend: 89%Neutral: 11%9.2
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Shayne Plosker
Shady Grove Fertility
80% strongly recommend
19 Reviews
Rated 9.1
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%9.1
Erika Johnston-MacAnanny
Shady Grove Fertility
85% strongly recommend
17 Reviews
Rated 9.1
Strongly recommend: 85%Neutral: 10%Don't recommend: 5%9.1
Patricia McShane
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Ricardo Yazigi (retired)
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Jason Bromer
Shady Grove Fertility
71% strongly recommend
50 Reviews
Rated 8.7
Strongly recommend: 71%Neutral: 22%Don't recommend: 7%8.7
Melissa Esposito
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 8.7
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Shruti Malik
Shady Grove Fertility
59% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 59%Neutral: 29%Don't recommend: 12%8.4
Andrea Reh
Shady Grove Fertility
60% strongly recommend
16 Reviews
Rated 8.4
Strongly recommend: 60%Neutral: 26%Don't recommend: 14%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Rebecca Chason
Shady Grove Fertility
75% strongly recommend
4 Reviews
Rated 8.1
Strongly recommend: 75%Neutral: 13%Don't recommend: 13%8.1
Tomer Singer
Shady Grove Fertility
63% strongly recommend
12 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 15%Don't recommend: 23%8.1
Caleb Kallen
Shady Grove Fertility of Philadelphia
70% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 70%Neutral: 2%Don't recommend: 29%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Anitha Nair
Shady Grove Fertility
74% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 74%Neutral: 7%Don't recommend: 19%8
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
12 Reviews
Rated 8
Strongly recommend: 19%Neutral: 62%Don't recommend: 19%8
Naveed Khan
Shady Grove Fertility
53% strongly recommend
9 Reviews
Rated 7.9
Strongly recommend: 53%Neutral: 35%Don't recommend: 12%7.9
Eric Widra
Shady Grove Fertility
48% strongly recommend
27 Reviews
Rated 7.7
Strongly recommend: 48%Neutral: 26%Don't recommend: 26%7.7
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Paul Shin
Shady Grove Fertility
15% strongly recommend
3 Reviews
Rated 7.1
Strongly recommend: 15%Neutral: 70%Don't recommend: 15%7.1
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
39% strongly recommend
14 Reviews
Rated 7
Strongly recommend: 39%Neutral: 23%Don't recommend: 38%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Arthur Sagoskin
Shady Grove Fertility
15% strongly recommend
10 Reviews
Rated 6.8
Strongly recommend: 15%Neutral: 63%Don't recommend: 22%6.8
Michael Edelstein
Shady Grove Fertility
44% strongly recommend
12 Reviews
Rated 6.8
Strongly recommend: 44%Neutral: 13%Don't recommend: 43%6.8
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Brianna Schumacher
Shady Grove Fertility
56% strongly recommend
7 Reviews
Rated 6.2
Strongly recommend: 56%Neutral: 8%Don't recommend: 36%6.2
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Eugene Katz (retired)
Shady Grove Fertility
20% strongly recommend
10 Reviews
Rated 4.8
Strongly recommend: 20%Neutral: 30%Don't recommend: 50%4.8
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Rachel Sprague
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jessica Kanter
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 61 more

This clinic has 37 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
929.419.5123
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2590 Healing Way
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Wexford
6400 Brooktree Ct
Wexford, PA 15090
412.785.1057
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 35 more

508 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
4
7
Age 27
Male Factor
Other
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Neutral
Successful
[Dr. Jeffrey McKeeby] had a strong preference on elective single embryo transfer and did not explain in detail why...Sometimes I felt rushed and didn't completely understand his explanations...Our visits were only 10-15 minutes that felt rushed. He was not very compassionate or caring about our diagnosis and how that effected us. He did not care to ask what we wanted or how we felt. Always confused leaving his office, never confident in the plan he had chosen for us.
[The nurse at Shady Grove Fertility was] Caring, very helpful but always felt like she was too busy for me...The billing department is always behind. The front desk ladies are always very nice and helpful. The phlebotomists in the office are always wonderful, I never have any problems getting blood and its always painless!! The sonogram techs are very comforting and helpful...My doctor had a strong preference on elective single embryo transfer and did not explain in detail why.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
Very nice doctor but he did not take enough time explaining procedures or our next steps. Our visits were only 10-15 minutes that felt rushed. He was not very compassionate or caring about our diagnosis and how that effected us. He did not care to ask what we wanted or how we felt. Always confused leaving his office, never confident in the plan he had chosen for us.
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
I would not recommend Dr. McKeeby if you are looking for a doctor who is compassionate or willing to give you the extra time to explain further or answer questions and concerns.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
Sometimes I felt rushed and didn't completely understand his explanations.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jackie)
Caring, very helpful but always felt like she was too busy for me.
Describe your experience with Shady Grove Fertility.
The billing department is always behind. The front desk ladies are always very nice and helpful. The phlebotomists in the office are always wonderful, I never have any problems getting blood and its always painless!! The sonogram techs are very comforting and helpful.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
19,500
Describe Jeffrey McKeeby's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
My doctor had a strong preference on elective single embryo transfer and did not explain in detail why.
4
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
7
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
8
9
Age 33 - 34
IUI
Donor Sperm
Male Factor
Uterine Fibroids
European
Black or African-American
Native American
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
My husband and I have always felt comfortable and heard when we meet Dr. Chason. She's eternally optimistic yet realistic. We feel hopeful, supported and confident whenever we leave our appointments. Even with setbacks, she gives us feedback we can use to make decisions and move forward....She always listens to our concerns, reviews updated documentation before our discussions and provides detailed responses during consultations.
Scheduling is easy. The staff [at Shady Grove] are friendly and sweet. The lab nurses are wonderful and understanding (I have a needle phobia). I'm not a fan of Ms. Trumble; she performed my SSG. She started talking about IVF as if we had already chosen it, which we hadn't. She was a bit aggressive performing the procedure, which resulted in days of symptoms for me afterwards. I never want her near my vagina ever again.
How was your experience with Rebecca Chason at Shady Grove Fertility?
My husband and I have always felt comfortable and heard when we meet Dr. Chason. She's eternally optimistic yet realistic. We feel hopeful, supported and confident whenever we leave our appointments. Even with setbacks, she gives us feedback we can use to make decisions and move forward.
What's one piece of advice would you give a prospective patient of Rebecca Chason at Shady Grove Fertility?
Come with all your questions, and she'll do her best to answer every single one.
During treatment, were you treated like a number or a human with Rebecca Chason at Shady Grove Fertility?
She always listens to our concerns, reviews updated documentation before our discussions and provides detailed responses during consultations.
Describe the protocols Rebecca Chason used in your cycles at Shady Grove Fertility and their degree of success.
We just decided to try IUI, and our first will be in Oct 2018. I will have repeat testing to determine if the cycle will be unmedicated or medicated.
Describe your experience with Shady Grove Fertility.
Scheduling is easy. The staff are friendly and sweet. The lab nurses are wonderful and understanding (I have a needle phobia). I'm not a fan of Ms. Trumble; she performed my SSG. She started talking about IVF as if we had already chosen it, which we hadn't. She was a bit aggressive performing the procedure, which resulted in days of symptoms for me afterwards. I never want her near my vagina ever again.
Describe the costs associated with your care under Rebecca Chason at Shady Grove Fertility.
We have great coverage and only pay copays. We will pay our deductible for the IUI.
8
Doctor
Rebecca Chason
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 25
IVF
Donor Eggs
Poor Egg Quality
Latinx
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Levens] took his time to know Me and my husband first then proceed to talk about the treatment options. He was really understanding and caring...He takes his time to know you and your partner first before even getting to the medical treatment. His understanding and takes his time explaining everything and answers any questions you have about the treatment. He will call you if you can’t make it to your appointment and keep in touch with you through out the process.
Great place to feel like they [Shady Grove] are there for you and always go above and beyond to make sure you are getting the best options and treatment. Appointments are always available when you need them even on weekends. The staff is really nice and always happy to help...They are all amazing people and that you like family....He [Dr. Levens] took his time to know Me and my husband first then proceed to talk about the treatment options
How was your experience with Eric Levens at Shady Grove Fertility?
He takes his time to know you and your partner first before even getting to the medical treatment. His understanding and takes his time explaining everything and answers any questions you have about the treatment. He will call you if you can’t make it to your appointment and keep in touch with you through out the process.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Aslways ask questions and never hold back
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
He took his time to know Me and my husband first then proceed to talk about the treatment options. He was really understanding and caring
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
He started me with estrogen patch and provera pills. Soon I will start the progesterone shots
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Bonsita seabrooks)
They are all amazing people and that you like family.
Describe your experience with Shady Grove Fertility.
Great place to feel like they are there for you and always go above and beyond to make sure you are getting the best options and treatment. Appointments are always available when you need them even on weekends. The staff is really nice and always happy to help
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
Currently waiting but it will be around 30k
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He suggested that i would only transfer one embryo because of my small size
10
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2017, Successful
10
N/A
Age 31 - 33
3 IVF
Other
Prefer not to answer
Only Doc Seen
Strongly Recommends
Successful
He [Dr. Jeffrey McKeeby] never treated me like a number, when I suffered losses he was also very upset by what was happening. He always explained what was happening or what the treatment was and walked me through everything...never left me feeling alone in the entire process, he was there for me the entire time. He was easy to talk to, held my hand when it needed to be held and told me to just do it when I needed that blunt attitude. If it wasn’t for him we wouldn’t have our daughter.
Due to a genetic disorder we had to do IVF [at Shady Grove Fertility]. After my second loss we did an ERA to see if I needed more time on POI, which I did. Everything was always explained in detail...Whenever I needed anything Jackie [nurse] was there, she helped me through some of the toughest times in my life...We did shared risk at the cost of $26,000...everyone there showed the utmost compassion from the moment that we walked in the door to the day that we were discharged at 9 weeks pregnant. When I did have to call the on call nurses there were times that I felt like another number and that made me sad because I always had the best responses from the Annapolis clinic.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
Dr. McKeeby never left me feeling alone in the entire process, he was there for me the entire time. He was easy to talk to, held my hand when it needed to be held and told me to just do it when I needed that blunt attitude. If it wasn’t for him we wouldn’t have our daughter.
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
To give time to warm up to him.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
He never treated me like a number, when I suffered losses he was also very upset by what was happening. He always explained what was happening or what the treatment was and walked me through everything.
Describe the protocols Jeffrey McKeeby used in your cycles at Shady Grove Fertility and their degree of success.
Due to a genetic disorder we had to do IVF. After my second loss we did an ERA to see if I needed more time on POI, which I did. Everything was always explained in detail
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jackie Sebert)
Whenever I needed anything Jackie was there, she helped me through some of the toughest times in my life
Describe your experience with Shady Grove Fertility.
I loved everything about Shady Grove, everyone there showed the utmost compassion from the moment that we walked in the door to the day that we were discharged at 9 weeks pregnant. When I did have to call the on call nurses there were times that I felt like another number and that made me sad because I always had the best responses from the Annapolis clinic.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
We did shared risk at the cost of $26,000
10
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Successful
10
10
Age 37 - 39
IVF
Male Factor
PCOS
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Mottla was exactly the doctor that my husband and I needed during our infertility journey. He's compassionate, but he's also candid about the realities of your particular case....He was very easy to get in touch with during my cycles (his nurse, Dana, is amazing) and wrote to us when we lost our first son (we got pregnant on our very first IVF/ICSI cycle with him) at birth
Dana [nurse at Shady Grove in Annapolis] is awesome. We love her!....Dr. Mottla was exactly the doctor that my husband and I needed during our infertility journey. He's compassionate, but he's also candid about the realities of your particular case....He was very easy to get in touch with during my cycles (his nurse, Dana, is amazing) and wrote to us when we lost our first son (we got pregnant on our very first IVF/ICSI cycle with him) at birth
How was your experience with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla was exactly the doctor that my husband and I needed during our infertility journey. He's compassionate, but he's also candid about the realities of your particular case; although we went to him fully expecting to be told there was nothing he could do to help us build our family, his optimism that we would be able to have a child gave us the strength we needed to continue moving forward. He was very easy to get in touch with during my cycles (his nurse, Dana, is amazing) and wrote to us when we lost our first son (we got pregnant on our very first IVF/ICSI cycle with him) at birth - we'd communicated to Dana that we hoped to try again one day, and he wanted us to know he'd be there for us when we were ready. Dr. Mottla is one of the best doctors I've ever had.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Trust him - he knows what he's doing.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla was amazing. I truly felt like he cared about the outcome of our treatment.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana)
Dana is awesome. We love her!
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
2009 - 2012, Unknown Success
10
8
Age 41 - 44
1 IVF
Donor Sperm
Uterine Fibroids
European
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
I thought he [Dr. Mottla] was very understanding and I liked his approach to things. He was a good listener. He talked through the options carefully and did not discourage me from skipping IUI (due to being age 41) and going straight to IVF...He was great, but the nurse who I mostly worked with was a bit scattered and did not communicate as well as I would have liked... I did not like that they required a meeting with a psychologist that THEY chose.
I don't have any concerns about this clinic. [Shady Grove - Annapolis] I used it because it was convenient. I did not like that they required a meeting with a psychologist that THEY chose. That person wanted to charge $250, but I talked with someone I know who charged less than half of that...He [Dr Mollta] was great, but the nurse who I mostly worked with was a bit scattered and did not communicate as well as I would have liked...about $13,000 or $14,000 for one IVF cycle.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
I thought he was very understanding and I liked his approach to things. He was a good listener. He talked through the options carefully and did not discourage me from skipping IUI (due to being age 41) and going straight to IVF.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
He was great, but the nurse who I mostly worked with was a bit scattered and did not communicate as well as I would have liked.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana)
She seemed a bit scattered and it wasn't always clear to me what was coming next.
Describe your experience with Shady Grove Fertility.
I don't have any concerns about this clinic. I used it because it was convenient. I did not like that they required a meeting with a psychologist that THEY chose. That person wanted to charge $250, but I talked with someone I know who charged less than half of that.
Describe the costs associated with your care under Gilbert Mottla at Shady Grove Fertility.
I paid about $3,000 for medications, plus about $13,000 or $14,000 for one IVF cycle. I can't recall the exact total.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Compassion
8
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2014, Successful
10
10
Age 34 - 37
6 IUI
Donor Sperm
Male Factor
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Mckeeby is an amazing doctor. He is patient and kind. If there are as bad news to deliver he made sure I fully understood what was going on. He took the time to make me understand the next steps....Dana is the best! I absolutely loved her as a nurse and person too. I felt like she was truly excited for me and my pregnancies...Wait times [at Shady Grvcan sometimes be long.
Dr Mckeeby is an amazing doctor. He is patient and kind. If there are as bad news to deliver he made sure I fully understood what was going on. He took the time to make me understand the next steps....Dana is the best! I absolutely loved her as a nurse and person too. I felt like she was truly excited for me and my pregnancies...Wait times [at Shady Grvcan sometimes be long.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
Dr Mckeeby is an amazing doctor. He is patient and kind. If there are as bad news to deliver he made sure I fully understood what was going on. He took the time to make me understand the next steps.
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
Ask questions if you don't understand.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
When I was going through my treatment my mom was dying. The staff was so supportive. They knew me and my situation and took a personal interest.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana White)
Dana is the best! I absolutely loved her as a nurse and person too. I felt like she was truly excited for me and my pregnancies.
Describe your experience with Shady Grove Fertility.
Wait times can sometimes be long.
10
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Successful
10
10
2 IUI
3 IVF
Donor Eggs
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Operations
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Mottla was very knowledgable and took the time I needed to process the challenges in my journey. He went above and beyond. He is direct and to the point. He is efficient and on time. His new office is lovely and much nicer and larger than the prior one.
Anne [nurse at Shady Grove] and Dr. Mottla were completely on the same page. I heard everything twice....Dr Mottla was very knowledgable and took the time I needed to process the challenges in my journey. He went above and beyond. He is direct and to the point. He is efficient and on time. His new office is lovely and much nicer and larger than the prior one.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
Dr Mottla was very knowledgable and took the time I needed to process the challenges in my journey. He went above and beyond. He is direct and to the point. He is efficient and on time. His new office is lovely and much nicer and larger than the prior one.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Listen to him.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla was great. He always made a point to follow up with me and explain the plan. He saw me in the morning for monitoring and modified his schedule to accommodate mine.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Anne Stegner)
Anne and Dr. Mottla were completely on the same page. I heard everything twice.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
7
9
Age 35
3 IUI
Uterine Fibroids
Unexplained
Black or African-American
Income $200K - $499K
3rd of 3 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Ask all the questions you have. He [Dr. Mottla] is always willing to answer...will transfer 1 embryo...He always calls. It’s such a rarity. I’ll send him an email asking him a question and he will pick up the phone and call me. It means so much... I had submucosal fibroids. Well 5 months and 3 surgeries later I am finally ready to get started...After my first failed transfer I’ve started to feel more like a number. He’s still a great doctor but I do often feel rushed...
I haven’t worked with her [nurse] much yet but so far she is very responsive...The office was easy to get to and I never really run into traffic getting there. I love the Annapolis office... the staff is so friendly and warm. I don’t have anything negative to say about the clinic everyone is super friendly and the office is clean and warm environment. Of the shady grove offices in the area Annapolis is my favorite...I am in the beginning stages. I will begin birth control in a week then proceed to injections. I don’t know what meds I’ll be on yet.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
I was recommended by a former patient and decided to send Dr. Mottla an email. I had already gone through 4 iui cycles (1 cancelled) and 1 miscarriage. He responded quickly but asked if it was ok to call me since he was leaving town for a conference. We decided I would come in for a consult for IVF. Turns out I had submucosal fibroids. Well 5 months and 3 surgeries later I am finally ready to get started. Today Dr. Mottla called me to reassure my decision to do IVF and I couldn’t be happier to have him as a doctor. After my first failed transfer I’ve started to feel more like a number. He’s still a great doctor but I do often feel rushed.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Ask all the questions you have. He is always willing to answer.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
He always calls. It’s such a rarity. I’ll send him an email asking him a question and he will pick up the phone and call me. It means so much.
Describe the protocols Gilbert Mottla used in your cycles at Shady Grove Fertility and their degree of success.
I am in the beginning stages. I will begin birth control in a week then proceed to injections. I don’t know what meds I’ll be on yet.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Dana White)
I haven’t worked with her much yet but so far she is very responsive.
Describe your experience with Shady Grove Fertility.
The office was easy to get to and I never really run into traffic getting there. I love the Annapolis office... the staff is so friendly and warm. I don’t have anything negative to say about the clinic everyone is super friendly and the office is clean and warm environment. Of the shady grove offices in the area Annapolis is my favorite.
Describe Gilbert Mottla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Mottla will transfer 1 embryo.
7
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
6
7
Age 36 - 38
1 IUI
Male Factor
European
Income $0 - $49K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Jeffrey McKeeby] spent a lot of time talking to me and even went over on time on an appointment when I showed up late...even draws pictures upside down from across his desk so we could see anatomically where the numbers were coming from and he gave up detailed information about the hormone levels...We tried IUI and get 4 follicles and a high sperm count, the office told us it was excellent but we still didn't get pregnant.
I think that the financial piece of the puzzle which was a huge factor of the treatment plan should be clearly explained [by Shady Grove Fertility] when the treatment options are given. You are only allowed to have one treatment plan even though you discuss multiple options with the doctor, this results in numerous phone calls to the financial consultant to discuss your options and if you try to combine plans like taking eggs out for IVF and you want to also freeze some of those eggs they will not let you.
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
He takes the time to explain the information and even draws pictures upside down from across his desk so we could see anatomically where the numbers were coming from and he gave up detailed information about the hormone levels.
What's one piece of advice would you give a prospective patient of Jeffrey McKeeby at Shady Grove Fertility?
Don't expect to be able to retrieve eggs for IVF and set some of those eggs aside to freeze.
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
He spent a lot of time talking to me and even went over on time on an appointment when I showed up late.
Describe the protocols Jeffrey McKeeby used in your cycles at Shady Grove Fertility and their degree of success.
We tried IUI and get 4 follicles and a high sperm count, the office told us it was excellent but we still didn't get pregnant.
Describe your experience with Shady Grove Fertility.
I think that the financial piece of the puzzle which was a huge factor of the treatment plan should be clearly explained when the treatment options are given. You are only allowed to have one treatment plan even though you discuss multiple options with the doctor, this results in numerous phone calls to the financial consultant to discuss your options and if you try to combine plans like taking eggs out for IVF and you want to also freeze some of those eggs they will not let you.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
My insurance does not cover any fertility treatment, so everything was out of pocket.
6
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 32
3 IUI
3 IVF
Poor Egg Quality
Unexplained
Other
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Gilbert Mottla] is kind, compassionate, and honest. He showed compassion for our journey and where we are while being honest about our treatment and next steps. He has give us realistic expectations but also hope. He has been amazing to work with.... He has gone above and beyond to be present, inform us, and share care at times of need. He has been truly wonderful to work with.
Everyone that works there [at Shady Grove Fertility- Annapolis] is kind and compassionate. They make it a comfortable place to go and feel safe. I wish time was honored better. When you are already overwhelmed with the appointment it is hard to wait for quite some time before being seen. But they do their best I believe to get us back as soon as possible.... She has been absolutely wonderful. She has been very compassionate to us and our situation. In addition, she is knowledgeable and available as I've needed her. It is evident that she really cares about her patients.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
As mentioned before he is kind, compassionate, and honest. He helped us to better grasp what is going on and gave us realistic expectations. He showed compassion for the struggles we have faced in this journey but provided hope with our next steps. He has gone above and beyond to be present, inform us, and share care at times of need. He has been truly wonderful to work with.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
He is kind, compassionate, and honest. He showed compassion for our journey and where we are while being honest about our treatment and next steps. He has give us realistic expectations but also hope. He has been amazing to work with.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Beth)
She has been absolutely wonderful. She has been very compassionate to us and our situation. In addition, she is knowledgeable and available as I've needed her. It is evident that she really cares about her patients.
Describe your experience with Shady Grove Fertility.
Everyone that works there is kind and compassionate. They make it a comfortable place to go and feel safe. I wish time was honored better. When you are already overwhelmed with the appointment it is hard to wait for quite some time before being seen. But they do their best I believe to get us back as soon as possible.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
7
10
Age 37 - 39
5 IVF
Male Factor
Poor Egg Quality
Black or African-American
Income $200K - $499K
Lawyer
2nd of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Reh is very professional and sensitive to how emotionally fraught infertility treatment can be. She always treated us and our decisions with respect...I also appreciate that from the beginning she emphasized that my behavior or diet or supplement regimen was not contributing to my infertility. I was confident that she was trying the treatment that had the highest odds of success.
I think the [SGF] clinic’s strength is the shared risk program and the convenience of early morning monitoring which minimizes the interruption to your professional life. The biggest weakness would be the minimal contact with your doctor during the treatment cycle and discouraging of direct correspondence with your doctor...eSET is preferred but two embryos transferred due to multiple failed cycles.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh is very professional and sensitive to how emotionally fraught infertility treatment can be. She always treated us and our decisions with respect. She was understanding when we initially sought treatment at another clinic for financial reasons and also understood that finances affected other decisions like opting out of PGT-A testing. I also appreciate that from the beginning she emphasized that my behavior or diet or supplement regimen was not contributing to my infertility. I was confident that she was trying the treatment that had the highest odds of success.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Don’t expect to be able to reach her directly. I have heard that other doctors in the practice are more accessible. She would call to give important results but otherwise all communication is through her nurse.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I appreciate that she expressed sincere sympathy with my failed cycles and I never felt like she forgot my treatment history when we spoke. Her tone always reflected the reality of the situation - that she was trying different protocols in hopes that it would make a difference but that I was a unique case that didn’t fit basic expected outcomes.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
Lupron stop protocol yielded 1 abnormal embryo, antagonist with estrogen patch protocol yielded 1 embryo and miscarriage, micro lupron flare yielded 2 embryos and miscarriage. The goal with each was to increase my low number of mature eggs but changes in protocol did not yield a different outcome, despite trying different trigger times/types.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley)
Ashley was very responsive on the portal which I really appreciated. I was often at work where I had little privacy so I appreciated that I could discreetly get the information I needed in a timely way. I always felt like she was in my corner.
Describe your experience with Shady Grove Fertility.
I think the clinic’s strength is the shared risk program and the convenience of early morning monitoring which minimizes the interruption to your professional life. The biggest weakness would be the minimal contact with your doctor during the treatment cycle and discouraging of direct correspondence with your doctor.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
22,500 for shared risk plus cost of medication
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
eSET is preferred but two embryos transferred due to multiple failed cycles.
7
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
9
10
Age 38
IUI
Endometriosis
Tubal Blockage
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Andrea Reh] made it clear that she may or may not be the doc to perform some procedures based on the day and timing of the cycle...She made recommendations but also allowed me to make my own informed decision. Due to having endometriosis and one blocked tube IVF is the preferred treatment...Following initial ultrasound she reported to her staff that I would have to take birth control for one month prior to proceeding. I just started Clomid cycle with Gonal f injection
Weakness [at Shady Grove Fertility]: financial services are helpful. I do not like that I don't receive an itemized bill of what I am actually spending money on SPECIFICALLY...Overall the entire SGF team at all locations work together for treatment...Staff are all phenomenal. Kind, personable, helpful. One nurse shared her own SGF story with me (she was a patient before becoming and employee)...It was explained that single embryo is preferred. I am not at this stage yet so we will see what happens in the future
How was your experience with Andrea Reh at Shady Grove Fertility?
At this time I have only met with Dr. Reh once for my consultation. She made recommendations but also allowed me to make my own informed decision. Due to having endometriosis and one blocked tube IVF is the preferred treatment. My insurance does not cover IVF so I decided to begin with IUI for a few cycles. Dr. Reh moved forward with my desired treatment. Following initial ultrasound she reported to her staff that I would have to take birth control for one month prior to proceeding. I just started Clomid cycle with Gonal f injection
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Have all documents in order to present to her so that she can review them with you in the room. If she has questions she can ask. Make notes of your questions and ask them at the end...once she is finished talking
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh was thorough and very matter of fact which is a quality I like. She presents as a little rehearsed in effort to ensure she gets all pertinent information out prior to allowing questions to be asked. My suggestion with her would be to take notes as she speaks and at the end seek clarification on details. She is open about the structure of SGF in that you will not likely meet with her after the consultation but she and her team are involved in monitoring the process closely. Dr Reh also made it clear that she may or may not be the doc to perform some procedures based on the day and timing of the cycle. Overall the entire SGF team at all locations work together for treatment
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
Initial ultrasound, one month of birth control, Clomid (5 days) and Gonal f injection plus trigger shot, IUI. I am currently still taking the Clomid
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Caitlin Herbert)
Staff are all phenomenal. Kind, personable, helpful. One nurse shared her own SGF story with me (she was a patient before becoming and employee).
Describe your experience with Shady Grove Fertility.
I appreciate them for remaining open during COVID 19 madness. They have taken measures to reduce number of people in clinic during monitoring hours. Weakness: financial services are helpful. I do not like that I don't receive an itemized bill of what I am actually spending money on SPECIFICALLY.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Kaiser insurance: thus far $377 for Rx, $450 for IUI, $30 office visit
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
It was explained that single embryo is preferred. I am not at this stage yet so we will see what happens in the future
9
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
5
2
Age 39 - 40
3 IUI
Donor Sperm
Uterine Fibroids
European
Ashkenazi Jewish
Income $50K - $99K
Lawyer
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Reh seemed competent and was friendly and good to talk to. I did feel at times like she was obligated to try to sell extra services. However, this is only based on one in-person meeting, one phone call, and one voicemail....Dr. Reh was great to deal with, I felt informed and respected in my conversations with her...I did three unmedicated IUI...I’m not sure Dr. Reh had anything to do with that protocol choice— it seemed to come from the nurse.)
The clinic [Shady Grove] did not stay on top of the insurance requirements, leading to a canceled cycle. There were also a number of times with intense confusion about what the protocol was actually supposed to be (with an attitude of “it’s just an iui...Definitely a factory...easy appointment scheduling, lots of locations, work-friendly hours. I would be careful if you have need for confidentiality— while in the waiting room I heard front desk staff talking about patients’ files
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh seemed competent and was friendly and good to talk to. I did feel at times like she was obligated to try to sell extra services. However, this is only based on one in-person meeting, one phone call, and one voicemail. Most of my interaction were with other staff at shady grove, which were not always as positive.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Try to get more time and check in more with Dr. Reh herself— she seemed like she knew what she was doing, but it got lost in translation being relayed through multiple layers of staff.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh was great to deal with, I felt informed and respected in my conversations with her. That wasn’t always (or even mostly) the case with the nurses and support staff at shady grove, however— overall, I felt very much like a number.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I did three unmedicated IUI which resulted in negatives. (One of these was monitored, with a trigger and prometrium after iui, but I’m not sure Dr. Reh had anything to do with that protocol choice— it seemed to come from the nurse.) the next planned steps were/are a medicated iui and then she suggested an IVF cycle with PGD.
Describe your experience with your nurse at Shady Grove Fertility.
The nursing staff was widely variable— some were fabulous, some seemed contemptuous. I definitely had the sense that they might be more engaged and on top of things if I were doing more expensive/involved treatment, but my IUI attempts weren’t at that level.
Describe your experience with Shady Grove Fertility.
Definitely a factory and primarily about their profits. That said, some things do go more smoothly because of their corporate feel— easy appointment scheduling, lots of locations, work-friendly hours. I would be careful if you have need for confidentiality— while in the waiting room I heard front desk staff talking about patients’ files, including names (not in a gossip way, in a work-related manner, but more info than the waiting room should have heard.) This actually led to my being aware of a prominent person’s pregnancy a couple months before it was announced in the newspaper— presumably someone who definitely wanted her privacy on the matter!
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
With 50% coverage on my insurance, the cost for appointments was $105-$135. (However, when the insurance snafu happened, I became aware that the self-pay option was actually about 5-6 times that amount.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility.
The clinic did not stay on top of the insurance requirements, leading to a canceled cycle. There were also a number of times with intense confusion about what the protocol was actually supposed to be (with an attitude of “it’s just an iui— just do what ever you want about these medications...” and late notification about test results.
5
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
10
9
Age 39
1 Fertility Medications
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
we met with Dr Reh to lay out a treatment regime but then went through the rest of it under the care of clinicians at other facilities that were closer to work, so we didn’t get to see her as regularly as we did in the beginning... She always took the time to answer all of our questions and was honest with us about possible outcomes without sugar coating our situation.... Dr Reh listed to our concerns and took time to explain the pros and cons of each treatment option. She was also honest about questions we had that she couldn’t answer. We never felt guilted, pushed, or pressured into making a decision.
The Ballston facility [of Shady Grove Fertility] was great-the office staff remembered us, answered our questions and helped us with insurance questions. The Foggy Bottom location, by contrast, was always so busy and hectic you feel like a cog in a wheel...I was worried that Shady Grove would try and push us into treatments that I wasn’t comfortable with/we couldn’t afford. Dr Reh listed to our concerns and took time to explain the pros and cons of each treatment option. She was also honest about questions we had that she couldn’t answer. We never felt guilted, pushed, or pressured into making a decision.
How was your experience with Andrea Reh at Shady Grove Fertility?
I was worried that Shady Grove would try and push us into treatments that I wasn’t comfortable with/we couldn’t afford. Dr Reh listed to our concerns and took time to explain the pros and cons of each treatment option. She was also honest about questions we had that she couldn’t answer. We never felt guilted, pushed, or pressured into making a decision.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
I would say have know that she will be honest with you and have faith in the decisions you make together. At least in our experience, we met with Dr Reh to lay out a treatment regime but then went through the rest of it under the care of clinicians at other facilities that were closer to work, so we didn’t get to see her as regularly as we did in the beginning. We asked a lot of questions of Dr Reh in the beginning so that we fully understood our path forward and that helped us navigate through treatment. This was important as the treatment can feel very factory-ish and the other medical personnel you’re dealing with may not have the time or insight to answer questions specific to your treatment.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
My husband and I waited to start our family and I dreaded ending up exactly where we found ourselves-needing fertility assistance. I didn’t know what to expect, worried about the costs and somewhat about being blamed by our Dr for waiting so long. If I’d known how wonderful Dr Reh would be to work with, I never would have had these concerns. She always took the time to answer all of our questions and was honest with us about possible outcomes without sugar coating our situation. I ended up having my blood work/ultrasound work done at the DC Shady Grove facility and it definitely felt factory-ish, but in our meetings at Ballston with Dr Reh we never, ever felt like a number.
Describe your experience with Shady Grove Fertility.
The Ballston facility was great-the office staff remembered us, answered our questions and helped us with insurance questions. The Foggy Bottom location, by contrast, was always so busy and hectic you feel like a cog in a wheel.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
We had insurance that covered 50%, and they had an excellent financial counselor (Grace). We knew the cost of treatments before proceeding with them, so we were able to make informed decisions.
What specific things went wrong at Shady Grove Fertility?
  • Lost paperwork
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 38 - 39
3 IUI
Unexplained
European
Income $500K+
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh is friendly and to the point. She does not dilly dally. She provided optimism in my fertility journey...I underwent 3 cycles of IUI. First with clomid, the following 2 cycles were w/ letrozole. I also used vaginal progesterone and estrogen. The 1st 2 cycles failed. Then prior to initiating a 3rd cycle, my thyroid studies were abnormal so I was referred to an endocrinologist and started on levothyroxine. My 3rd IUI was successful...
For me, the hours of operation [at Shady Grove Fertility] are important. I was able to undergo fertility treatments without missing any days of work. The flexible hours and minimal/or no wait times are huge bonuses to a successful medical practice...The nursing staff was excellent, communicated well and in a timely manor. The nurses are definitely the glue that keeps this practice running as efficiently as it does...$1800 for each IUI cycle and everything done within that cycle (ultrasounds, blood work).
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh is friendly and to the point. She does not dilly dally. She provided optimism in my fertility journey. I trusted her in my care. I had also heard excellent things about her from other patients/my personal friends.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
She will do whatever it takes to get you pregnant and I would trust her advice even if you think it will never happen.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I felt like the staff cared about me and communicated regularly. I did not feel like a number.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I underwent 3 cycles of IUI. First with clomid, the following 2 cycles were w/ letrozole. I also used vaginal progesterone and estrogen. The 1st 2 cycles failed. Then prior to initiating a 3rd cycle, my thyroid studies were abnormal so I was referred to an endocrinologist and started on levothyroxine. My 3rd IUI was successful. I am now 8 weeks pregnant and hopeful this will be a successful pregnancy.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lana)
The nursing staff was excellent, communicated well and in a timely manor. The nurses are definitely the glue that keeps this practice running as efficiently as it does.
Describe your experience with Shady Grove Fertility.
For me, the hours of operation are important. I was able to undergo fertility treatments without missing any days of work. The flexible hours and minimal/or no wait times are huge bonuses to a successful medical practice.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
$1800 for each IUI cycle and everything done within that cycle (ultrasounds, blood work). I had to pay out of pocket for medications/whatever my insurance didn't cover. Seemed like reasonable pricing.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, 23 Eggs Frozen
10
10
Age 38 - 39
2 Egg Freezing
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
The protocol [from Dr. Andrea Reh] was perfect for me. I had no side effects and was happy with the results...I became very close with DR. Reh. She was very supportive throughout the whole process...I am 38 years old...I had been thinking about egg freezing for about a year and had a lot of doubts about the whole process...She sat with me and explained the process, my initial test results as well as the options I had. The protocol she created for me worked perfectly. I did not have any side effects from the medication and was able to get more eggs than the initial estimate from my pre-evaluation exam. I went through two cycles and both times Dr Reh performed a painless egg retrieval. I was fully recovered next day. She was very supportive duri
The protocol [at Shady Grove Fertility] was perfect for me. I had no side effects and was happy with the results...Christina [nurse] is amazing! I never had to wait for more than 30 minute to hear back from her( and I had a lot of questions). She is super supportive, helpful, professional and resourceful!... The waiting times were short and I got to know front desk staff and nurses who took my blood very well! Scheduling appointments was easy. Everyone was very helpful, professional and went out of the way to accommodate me.
How was your experience with Andrea Reh at Shady Grove Fertility?
I am 38 years old and was referred to Dr. Reh by my OBGYN . I had been thinking about egg freezing for about a year and had a lot of doubts about the whole process. I was very fortunate to become Dr. Reh’s patient. She sat with me and explained the process, my initial test results as well as the options I had. The protocol she created for me worked perfectly. I did not have any side effects from the medication and was able to get more eggs than the initial estimate from my pre-evaluation exam. I went through two cycles and both times Dr Reh performed a painless egg retrieval. I was fully recovered next day. She was very supportive during Corona 19 outbreak. I am very happy with the care and results I got. I highly recommend Dr. Reh!
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
It’s a long process that can get difficult but you are in really good hands!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I became very close with DR. Reh. She was very supportive throughout the whole process.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
The protocol was perfect for me. I had no side effects and was happy with the results.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christina Brocato)
Christina is amazing! I never had to wait for more than 30 minute to hear back from her( and I had a lot of questions). She is super supportive, helpful, professional and resourceful!
Describe your experience with Shady Grove Fertility.
I am very happy I chose Arlington office. The waiting times were short and I got to know front desk staff and nurses who took my blood very well! Scheduling appointments was easy. Everyone was very helpful, professional and went out of the way to accommodate me.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
I only paid for the program I signed for.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 39
IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I felt that we had her full attention when meeting with her and she listened to and answered all of our questions.... While I have not yet officially gone through IVF, I have just started my cycle and Dr Reh has been so helpful in clearly answering all of our questions. What I like about Dr. Reh is she's real: this may not work, and we were able to have a candid conversation about that.... The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!)
The Arlington office is a serene, quiet space. It was not over-crowded in the waiting room, and the staff made sure we were comfortable. Nothing to report so far on weaknesses - we sometimes had to wait 10-15 mins for our appt to start, but that's true of every clinic!... The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!) They are very responsive, answering all of my questions/concerns via messaging in the patient portal.
How was your experience with Andrea Reh at Shady Grove Fertility?
While I have not yet officially gone through IVF, I have just started my cycle and Dr Reh has been so helpful in clearly answering all of our questions. What I like about Dr. Reh is she's real: this may not work, and we were able to have a candid conversation about that.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Nothing - she's great!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
I felt that we had her full attention when meeting with her and she listened to and answered all of our questions.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I've not yet started my protocol, but will provide an update when I do!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christina)
The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!) They are very responsive, answering all of my questions/concerns via messaging in the patient portal. They even call (!!) when something is too challenging to explain via email. I never feel rushed or that I'm asking too many questions or being annoying - they are a truly wonderful bunch!
Describe your experience with Shady Grove Fertility.
The Arlington office is a serene, quiet space. It was not over-crowded in the waiting room, and the staff made sure we were comfortable. Nothing to report so far on weaknesses - we sometimes had to wait 10-15 mins for our appt to start, but that's true of every clinic!
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
$30k - includes PGS testing, all meds, and two cycles, frozen transfer
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Not applicable for me - I was not eligible for multiple embryo transfer due to a medical condition.
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
4
7
Age 38
1 IUI
IVF
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
South Asian
Income $50K - $99K
Marketer or PR
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Anitha Nair] was indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.... She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions.
The clinic [Shady Grove-Arlington] is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.... Overall the nurses were attentive and nice.... After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
How was your experience with Anitha Nair at Shady Grove Fertility?
She indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility?
Just proceed with caution. She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions..
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility?
She was indifferent. She seems compassionate but I didn't believe it.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility and their degree of success.
After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
Describe your experience with your nurse at Shady Grove Fertility.
Overall the nurses were attentive and nice.
Describe your experience with Shady Grove Fertility.
The clinic is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility.
Everything had a cost to it... so expect at that.
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
My main doctor only wanted to transfer 2 but the actually doctor doing the transfer did 3 which I agreed to since they quality fo the embryos weren't great If I didn't transfer the third one , it would most likely died.
4
Doctor
Anitha Nair
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 37 - 38
2 IUI
4 IVF
1 Egg Freezing
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh took the time to call us when we didn't have an appointment and discuss our questions at no additional charge...Dr. Reh recommended an ERA prior to transfer...That ERA showed that we needed 11 hours less progesterone and we made that adjustment for the frozen embryo transfer...she is busy and she may not see you personally at each appointment. That does not mean that she isn't checking your records and communicating with the staff....
Lana was our nurse [at Shady Grove Fertility] and we could not possibly say enough wonderful things about her. I received portal messages consistently within hours of messaging. She would call if she thought my question was better answered by talking - even if no actual information needed to be imparted, just reassurance...Financial counselors are assigned to specific physicians, so when selecting a doctor at Shady Grove, you should also ask about their nursing and financial staff because those are the people that will affect your experience 80% of the time.
How was your experience with Andrea Reh at Shady Grove Fertility?
We did not see Dr. Reh personally many times. I met her in person twice - once for a saline sonogram and once for our final ultrasound. However, we had a virtual consult and several phone calls to discuss our options and treatment plan. I know some might have a problem with not seeing their doctor personally for every appointment, but I never felt like there was any lost information or miscommunication. Her treatment plan as described was being carried out every time.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Be able to discuss your history in detail during the consult. She had not reviewed my records in detail, but once I explained our background in about 10 minutes of our 60 minute consult, she was able to talk to us about our previous cycles. Just understand that she is busy and she may not see you personally at each appointment. That does not mean that she isn't checking your records and communicating with the staff.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh took the time to call us when we didn't have an appointment and discuss our questions at no additional charge. Although we had additional embryos for use at another location (which we couldn't access due to COVID), she said she was going to treat us like we only had one. She recommended an ERA - something our previous clinic didn't advise, but we were interested in.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
We came to Dr. Reh's office following treatment at 2 other clinics. We left the first clinic due to a move and the second clinic shut down because of a lab accident. We had one Day 6 tested embryo available to us to use for a frozen transfer. Dr. Reh recommended an ERA prior to transfer, which our previous clinic did not support until at least two failed transfers. That ERA showed that we needed 11 hours less progesterone and we made that adjustment for the frozen embryo transfer. I obviously do not know what would have happened had we not done that ERA, but our first transfer was successful and we are currently pregnant with identical twins. We are certainly very satisfied with the outcome.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lana Truong)
Lana was our nurse and we could not possibly say enough wonderful things about her. I received portal messages consistently within hours of messaging. She would call if she thought my question was better answered by talking - even if no actual information needed to be imparted, just reassurance. She always remembered how we prefer communication depending on the day. The most important thing she did was adjust our Frozen Embryo Transfer on the fly. We had a thyroid test come back too high, and I was uncomfortable with proceeding with transfer assuming that a medication adjustment would make it alright to transfer in time. She changed everything within 15 minutes of our baseline appointment and set up a new transfer in 20 minutes with minimal delay to our transfer and no cancellation or change charges to us. Our experience with Lana is the biggest reason that we continue to recommend Shady Grove to friends seeking fertility care.
Describe your experience with Shady Grove Fertility.
Our financial coordinator Melissa was also a critical part of our positive experience at Shady Grove. Melissa actually worked with our insurance company directly and ensured that we did not pay one cent outside the global fee for the transfer - and we have a very frustrating insurance provider. We never waited more than a few hours for a response and she often replied to me after business hours. Shady Grove has multiple clinics across the country. I would say that a weakness is that you can never guarantee you will have your personal reproductive endocrinologist at any given appointment, including egg retrievals or transfers if that matters to you. That means that you really have to be comfortable seeing many different people. While we didn't experience this personally, there are too many people who struggle with their financial counselors and it seems like systemic failing in their system overall. Financial counselors are assigned to specific physicians, so when selecting a doctor at Shady Grove, you should also ask about their nursing and financial staff because those are the people that will affect your experience 80% of the time.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
We paid for the Global Frozen Embryo Transfer Fee with the Military Discount. It was $3910 and insurance covered all medications. That was the only thing we paid. Our financial counselor let us know that Shady Grove was raising their prices in a few days and advised us to pay early, which saved us several hundred dollars.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We did not have multiple embryos to transfer, so this was not an option for us.
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
9
9
Age 34 - 36
1 IUI
1 IVF
Other
European
Ashkenazi Jewish
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was 33 at the time of my egg retrieval [with Dr. Reh], and had a good retrieval that resulted in 8 PGS normal embryos. The hardest part for me was preparing my lining. Dr. Reh tried multiple different protocols, including estrogen priming and a natural cycle. Dr. Reh also recommended a series hysteroscopies with a surgeon outside of SGF. That turned out to be a really excellent recommendation - I was able to get pregnant after that.
SGF is a very large clinic, which comes with advantages and disadvantages. One of the advantages I experienced was my doctor presenting my case to her colleagues to get additional feedback. She came back with other recommendations for us to consider in my treatment. Of the disadvantages, the biggest one, for me, was that major procedures (retrieval and transfer) will be performed by doctors you don't know. I never had a bad experience with a doctor, but for people want their doctor for every procedure, it might not be possible.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh is a very good doctor. She showed a lot of compassion for me as I was going through treatment and hit a lot of road blocks. She was also willing to try different approaches/med protocols when the typical approach didn't work for me. She also presented my case to her colleagues to get others feedback, which I feel like shows a lot of humility and willingness to go beyond to figure out what would work for me. Even though we got pregnant without IVF, Dr. Reh and her colleagues gave me the diagnosis and connected me to a surgeon who was able to help us and is probably the reason we got pregnant.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Be prepared with questions and don't be afraid to ask about alternative approaches.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh was my doctor for about 2 years. I saw her very frequently in the Arlington office, even for lining checks and smaller check-ins. She definitely got to know me and always took time to ask me about myself. She also was very kind around giving bad news, and she gave me some good pep talks when we hit some road blocks.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
I was 33 at the time of my egg retrieval, and had a good retrieval that resulted in 8 PGS normal embryos. The hardest part for me was preparing my lining. Dr. Reh tried multiple different protocols, including estrogen priming and a natural cycle. Dr. Reh also recommended a series hysteroscopies with a surgeon outside of SGF. That turned out to be a really excellent recommendation - I was able to get pregnant after that.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Wills)
The nursing staff were so excellent. I do not have enough good things to say about Ashley and the others at the Arlington office. They really made me feel like they were on my team. It was a bit bittersweet to "graduate" and say good bye.
Describe your experience with Shady Grove Fertility.
SGF is a very large clinic, which comes with advantages and disadvantages. One of the advantages I experienced was my doctor presenting my case to her colleagues to get additional feedback. She came back with other recommendations for us to consider in my treatment. Of the disadvantages, the biggest one, for me, was that major procedures (retrieval and transfer) will be performed by doctors you don't know. I never had a bad experience with a doctor, but for people want their doctor for every procedure, it might not be possible.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
I thought monitoring appointments were efficiently run. I frequently saw my primary doctor during these appointments. This was a benefit to the Arlington office. I also had the same nurses and techs at most appointments, so it was a comfortable experience.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
I did SGF's Shared Risk Program with PGS. It was $19,500 + $5,000 for PGS. That included up to 6 retrievals and all FETs.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We never discussed anything other than an eSET. I would not have wanted to transfer multiple.
9
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 36 - 37
5 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh brings both the experience (CRITICAL to have a team with a ton of reps when undergoing fertility treatments), as well as a straightforward, pragmatic approach to working with her patients. She took the time to fully explain our options and the data at every turn and was thoughtful and personally responsive when we had questions or things didn't go as planned. Dr. Reh supported our decision making without sugar coating nor being too hands off,
We found the Ballston office [of Shady Grove Fertility] to be ideal for frequent appointments because it was smaller and less hectic than the other offices. For weekend monitoring, we recommend K St over Fairfax for the same reasons....[cost]~$25K for risk-sharing program for IVF...We highly recommend Dr. Reh and the nursing team at the SGF Ballston office.
How was your experience with Andrea Reh at Shady Grove Fertility?
We highly recommend Dr. Reh and the nursing team at the SGF Ballston office. Undiagnosed infertility and multiple miscarriages is a frustrating path. Dr. Reh brings both the experience (CRITICAL to have a team with a ton of reps when undergoing fertility treatments), as well as a straightforward, pragmatic approach to working with her patients. She took the time to fully explain our options and the data at every turn and was thoughtful and personally responsive when we had questions or things didn't go as planned. Dr. Reh supported our decision making without sugar coating nor being too hands off, and ultimately helped us with a successful IVF pregnancy.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Always reach out with questions or concerns, she's very responsive. SGF is great, because you 100% want the experience, but recognize the different teams that you have to communicate with (finance, nursing, clinical trial, genomics). Sometimes things can get confusing which leads to frustration if you don't recognize that.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh brings both the experience (CRITICAL to have a team with a ton of reps when undergoing fertility treatments), as well as a straightforward, pragmatic approach to working with her patients. She took the time to fully explain our options and the data at every turn and was thoughtful and personally responsive when we had questions or things didn't go as planned. Dr. Reh supported our decision making without sugar coating nor being too hands off, and ultimately helped us with a successful IVF pregnancy.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
IUI - 5 cycles. Low dose clomid w/ 2-3 follicle development. One of the cycles added gonal-F and had to cancel due to producing 5+ mature follicles. 2 chemical pregnancies and 2 negative tests. Final cycle was IVF with genetic testing and frozen transfer of 1 embryo. Hormone doses for egg retrieval were fairly conservative due to overreaction during IUI cycles, but unexpectedly lead to low egg retrieval (8) because one ovary did not respond. Result 2 viable embryos, successful singleton pregnancy with 1st transfer.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Christina Brocato)
All excellent, responsive, and thoughtful.
Describe your experience with Shady Grove Fertility.
We found the Ballston office to be ideal for frequent appointments because it was smaller and less hectic than the other offices. For weekend monitoring, we recommend K St over Fairfax for the same reasons.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
We found the Ballston office to be ideal for frequent appointments because it was smaller and less hectic than the other offices. For weekend monitoring, we recommend K St over Fairfax for the same reasons.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
~$25K for risk-sharing program for IVF. IUI was covered by insurance.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Strongly recommended single for us due to no diagnosed conditions and history of getting pregnant (but miscarrying).
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 40 - 41
3 IVF
3 Egg Freezing
Embryo Freezing
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
3 cycles with different protocols [with Dr. Reh]. The last one was able to produce successful PGS tested embryos...Many of my appts were with her rather than another team member. She treated my case as unique and answered questions thoroughly...She took my requests and ideas into consideration and I felt I could collaborate on my treatment...genuinely cared about my treatment and outcome.
She [nurse at Shady Grove Fertility] was so invested that I felt like we were going through this journey together. She was knowledgeable, communicative, personable...SGF Arlington is full of friendly staff from the front desk to the phlebotomists to the nurses and providers. SGF Fairfax is convenient but too big to feel like family. They also seemed to have higher turnover because I rarely saw the same staff members and they seemed less personal. I appreciated the convenience and weekend appts at fairfax though.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr Reh is genuine, approachable and knowledgeable. I highly recommend her. She saw me for most of my appts and gave me clear expectations of the plan for treatment. She took my requests and ideas into consideration and I felt I could collaborate on my treatment.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Start sooner than later with IVF and go with Dr Rey because she knows her stuff!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr Rey genuinely cared about my treatment and outcome. Many of my appts were with her rather than another team member. She treated my case as unique and answered questions thoroughly.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility and their degree of success.
3 cycles with different protocols. The last one was able to produce successful PGS tested embryos
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Ashley Westin)
I LOVED Ashley. She was so invested that I felt like we were going through this journey together. She was knowledgeable, communicative, personable and went above and beyond to meet my needs every single time!
Describe your experience with Shady Grove Fertility.
SGF Arlington is full of friendly staff from the front desk to the phlebotomists to the nurses and providers. SGF Fairfax is convenient but too big to feel like family. They also seemed to have higher turnover because I rarely saw the same staff members and they seemed less personal. I appreciated the convenience and weekend appts at fairfax though.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility.
Treatment was costly as it is for most infertility treatment but it was worth it and the clinic was professional with smooth communication through the portal.
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 33
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh is so kind and caring and is happy to help you understand all aspects of fertility testing and treatment. ... Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
The clinic [Shave Grove Fertility - Arlington Branch] is very organized and clean. ... I believe they truly understand how hard this process can be for many people and try to make it as positive as possible. ... Don't be afraid to ask any question. ... The entire staff is welcoming, friendly and compassionate. ... Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
How was your experience with Andrea Reh at Shady Grove Fertility?
Dr. Reh was extremely knowledgeable, kind, caring and patient with us throughout the process. Although we ended up just going through testing, Dr. Reh explained everything thoroughly, was always open to questions, and made us feel confident in the process. We enjoyed working with her.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility?
Don't be afraid to ask any question. Dr. Reh is so kind and caring and is happy to help you understand all aspects of fertility testing and treatment.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility?
Dr. Reh took her time with us at every appointment. She made connections and tried to get to know us as people. She was always open to questions and concerns.
Describe your experience with Shady Grove Fertility.
The clinic is very organized and clean. The entire staff is welcoming, friendly and compassionate. I believe they truly understand how hard this process can be for many people and try to make it as positive as possible.
10
Doctor
Andrea Reh
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
2
3
Age 39
4 IUI
3 IVF
South Asian
Income $200K - $499K
Doctor
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
There wasn’t much rationale [from Dr. Howard McClamrock]. I was just told what to do. I did 3 IUI cycles. One with clomid, one with femara, one with injectables. I requested using injectables...He is clearly well-read and knowledgeable. He is competent. He is not at all warm or personal/personable. There were several ultrasounds when he said absolutely nothing to me. I didn’t feel he was invested in my success. He made a few comments like “it’s no big deal” or “it doesn’t matter”. Those are hurtful because it matters tremendously to me. He didn’t offer any real insight into why we weren’t successful and he didn’t recommend altering our plan. If he spent 5 minutes explaining what he recommended changing and how it might improve our likelihood of success I would have continued treatments. While he may be knowledgeable, his lack of communication and interpersonal skills (and I don’t expect warm and fuzzy) was what made me leave that clinic.
The initial consult [at Shady Grove Fertility] was about $250. The labs associated with that consult were about $300. Each iui cycle was $1500...Nice facility. Convenient location. Efficient check in/check out. Had to pay $6 for parking at each visit - every lab draw or US! Weekend procedures were performed at a different office, which was annoying. And each iui was performed by a different physician...There wasn’t much rationale. I was just told what to do. I did 3 IUI cycles. One with clomid, one with femara, one with injectables. I requested using injectables.
How was your experience with Howard McClamrock at Shady Grove Fertility?
He is clearly well-read and knowledgeable. He is competent. He is not at all warm or personal/personable. There were several ultrasounds when he said absolutely nothing to me. I didn’t feel he was invested in my success. He made a few comments like “it’s no big deal” or “it doesn’t matter”. Those are hurtful because it matters tremendously to me. He didn’t offer any real insight into why we weren’t successful and he didn’t recommend altering our plan. If he spent 5 minutes explaining what he recommended changing and how it might improve our likelihood of success I would have continued treatments. While he may be knowledgeable, his lack of communication and interpersonal skills (and I don’t expect warm and fuzzy) was what made me leave that clinic.
What's one piece of advice would you give a prospective patient of Howard McClamrock at Shady Grove Fertility?
Do your own research first. Don’t expect explanations or reassurance. I think his approach is fine for a couple doing timed intercourse. You don’t need him - just his US results and meds. But for more complex treatments you want someone to explain things to you properly.
Describe the protocols Howard McClamrock used in your cycles at Shady Grove Fertility and their degree of success.
There wasn’t much rationale. I was just told what to do. I did 3 IUI cycles. One with clomid, one with femara, one with injectables. I requested using injectables.
Describe your experience with your nurse at Shady Grove Fertility.
The coordination here at first was absolutely lousy. I was totally misguided by a nurse, resulting in a month delay in treatment. I was made to feel like this was my fault. After that incident it was much better. But that initial bad communication made it a negative experience.
Describe your experience with Shady Grove Fertility.
Nice facility. Convenient location. Efficient check in/check out. Had to pay $6 for parking at each visit - every lab draw or US! Weekend procedures were performed at a different office, which was annoying. And each iui was performed by a different physician.
Describe the costs associated with your care under Howard McClamrock at Shady Grove Fertility.
The initial consult was about $250. The labs associated with that consult were about $300. Each iui cycle was $1500. We used my husband’s frozen sperm so that was $500 initially plus approximately $120 per cycle to thaw it.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility.
They were disorganized. Prescriptions were called in late a few times. And I had to remind them to call. Different nurses would call with results and they were unfamiliar with what type of cycle I was on (iui vs TI) or whether or not I was using a trigger or progesterone. They would ask me for that info when I was never informed!
2
Doctor
Howard McClamrock
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Shady Grove Fertility
Baltimore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources