Shady Grove Fertility

65 doctors work here

Rated 8.6
Strongly recommend: 68%Neutral: 21%Don't recommend: 11%8.6
68% strongly recommend
507 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
65 doctors work here
8.2
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
22 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Jeanne O'Brien
Shady Grove Fertility
88% strongly recommend
21 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 8%Don't recommend: 4%9.6
Joseph Doyle
Shady Grove Fertility
78% strongly recommend
21 Reviews
Rated 9.4
Strongly recommend: 78%Neutral: 22%9.4
Tarita Pakrashi
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 9.4
Strongly recommend: 80%Neutral: 20%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Celso Silva
Shady Grove Fertility
77% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 77%Neutral: 21%Don't recommend: 2%9.3
Gilbert Mottla
Shady Grove Fertility
76% strongly recommend
18 Reviews
Rated 9.3
Strongly recommend: 76%Neutral: 24%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Eric Levens
Shady Grove Fertility
79% strongly recommend
40 Reviews
Rated 9.3
Strongly recommend: 79%Neutral: 14%Don't recommend: 6%9.3
Nicole Banks
Shady Grove Fertility
63% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 63%Neutral: 37%9.3
Sunita Kulshrestha (retired)
Shady Grove Fertility
89% strongly recommend
5 Reviews
Rated 9.2
Strongly recommend: 89%Neutral: 11%9.2
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Shayne Plosker
Shady Grove Fertility
80% strongly recommend
19 Reviews
Rated 9.1
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%9.1
Erika Johnston-MacAnanny
Shady Grove Fertility
85% strongly recommend
17 Reviews
Rated 9.1
Strongly recommend: 85%Neutral: 10%Don't recommend: 5%9.1
Patricia McShane
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Ricardo Yazigi (retired)
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Jason Bromer
Shady Grove Fertility
71% strongly recommend
50 Reviews
Rated 8.7
Strongly recommend: 71%Neutral: 22%Don't recommend: 7%8.7
Melissa Esposito
Shady Grove Fertility
80% strongly recommend
14 Reviews
Rated 8.7
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Shruti Malik
Shady Grove Fertility
59% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 59%Neutral: 29%Don't recommend: 12%8.4
Andrea Reh
Shady Grove Fertility
60% strongly recommend
16 Reviews
Rated 8.4
Strongly recommend: 60%Neutral: 26%Don't recommend: 14%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Rebecca Chason
Shady Grove Fertility
75% strongly recommend
4 Reviews
Rated 8.1
Strongly recommend: 75%Neutral: 13%Don't recommend: 13%8.1
Tomer Singer
Shady Grove Fertility
63% strongly recommend
12 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 15%Don't recommend: 23%8.1
Caleb Kallen
Shady Grove Fertility of Philadelphia
70% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 70%Neutral: 2%Don't recommend: 29%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Anitha Nair
Shady Grove Fertility
74% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 74%Neutral: 7%Don't recommend: 19%8
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
12 Reviews
Rated 8
Strongly recommend: 19%Neutral: 62%Don't recommend: 19%8
Naveed Khan
Shady Grove Fertility
53% strongly recommend
9 Reviews
Rated 7.9
Strongly recommend: 53%Neutral: 35%Don't recommend: 12%7.9
Eric Widra
Shady Grove Fertility
48% strongly recommend
27 Reviews
Rated 7.7
Strongly recommend: 48%Neutral: 26%Don't recommend: 26%7.7
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Paul Shin
Shady Grove Fertility
15% strongly recommend
3 Reviews
Rated 7.1
Strongly recommend: 15%Neutral: 70%Don't recommend: 15%7.1
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
39% strongly recommend
14 Reviews
Rated 7
Strongly recommend: 39%Neutral: 23%Don't recommend: 38%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Arthur Sagoskin
Shady Grove Fertility
15% strongly recommend
10 Reviews
Rated 6.8
Strongly recommend: 15%Neutral: 63%Don't recommend: 22%6.8
Michael Edelstein
Shady Grove Fertility
44% strongly recommend
12 Reviews
Rated 6.8
Strongly recommend: 44%Neutral: 13%Don't recommend: 43%6.8
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Brianna Schumacher
Shady Grove Fertility
56% strongly recommend
7 Reviews
Rated 6.2
Strongly recommend: 56%Neutral: 8%Don't recommend: 36%6.2
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Eugene Katz (retired)
Shady Grove Fertility
20% strongly recommend
10 Reviews
Rated 4.8
Strongly recommend: 20%Neutral: 30%Don't recommend: 50%4.8
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Rachel Sprague
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jessica Kanter
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 61 more

This clinic has 37 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
929.419.5123
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2590 Healing Way
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Wexford
6400 Brooktree Ct
Wexford, PA 15090
412.785.1057
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 35 more

507 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
8
Age 29
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
The interaction with Dr. Schumacher is limited...During the IUI cycles Dr. Schumacher has me taking clomid after an unsuccessful IUI and a cancelled IUI she switched up the type of medication I was taking...also prescribed other medications during the screening process that would increase fertility...does her best to keep communication open via emails and through the patient portal...She is very knowledgeable and kind. I just wish there was more time with her
They have many locations [of Shady Grove] making appointments easy to schedule. The Chesterbrook location has a surgery center attached so any procedures are done at that location making it a more comfortable experience...Nikki is an excellent nurse!! She makes all the time and answered all my questions. Nikki was very thorough and organized throughout my treatments... has a large medical staff which is great because appointments run on time and you are not left waiting for a long time. However this is also a disadvantage because you may not see your primary doctor during any of your blood work or ultra sound appointments.
How was your experience with Brianna Schumacher at Shady Grove Fertility?
Dr. Schumacher is a great doctor! She is very knowledgeable and kind. I just wish there was more time with her! Dr Schumacher does her best to keep communication open via emails and through the patient portal.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility?
Dr. Schumacher is great but you may not see her often.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility?
The interaction with Dr. Schumacher is limited. There is a large staff at shady grove Fertility, everyone is great but it would be nice to have more patient doctor time.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility and their degree of success.
During the IUI cycles Dr. Schumacher has me taking clomid after an unsuccessful IUI and a cancelled IUI she switched up the type of medication I was taking. Dr Schumacher also prescribed other medications during the screening process that would increase fertility.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Nikki Yeager)
Nikki is an excellent nurse!! She makes all the time and answered all my questions. Nikki was very thorough and organized throughout my treatments.
Describe your experience with Shady Grove Fertility.
Shady grove has a large medical staff which is great because appointments run on time and you are not left waiting for a long time. However this is also a disadvantage because you may not see your primary doctor during any of your blood work or ultra sound appointments. They have many locations making appointments easy to schedule. The Chesterbrook location has a surgery center attached so any procedures are done at that location making it a more comfortable experience.
8
Doctor
Brianna Schumacher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Consult
10
10
Age 38
Latinx
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Brianna [Schumacher] made me feel comfortable and I know for sure she will do the same to you. She is also a great listener and will give you great answers to all your questions...She gave us hope and explained procedures and possibilities and outcome in diagrams and self explained. Dr Brianna is a pleasent intellegent caring doctor.
[The nurse at Shady Grove Fertility was] a great listener...Great place, safe clean environment. As I walked it I felt good it look so nice and peaceful. The staff was respectful friendly and I felt as if everyone understood what I was going threw. I felt on my heart there compassion and trust. I never felt so comfortable and hopeful in another past clinic.
How was your experience with Brianna Schumacher at Shady Grove Fertility?
Dr Brianna made us feel comfortable and gave us an answer to all of questions. She gave us hope and explained procedures and possibilities and outcome in diagrams and self explained. Dr Brianna is a pleasent intellegent caring doctor.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility?
Dr Brianna made me feel comfortable and I know for sure she will do the same to you. She is also a great listener and will give you great answers to all your questions.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility?
Dr Brianna was very good listener and self explained she gave me the hope I needed and the answers to all my questions. I knew God had put her in our direction for a reason. I hope to see her agin soon!
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility and their degree of success.
Overian Assessment Report, Baseline ultrasound, Saline Sonogram
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Bonnie )
Very Compasion and a great listener.
Describe your experience with Shady Grove Fertility.
Great place, safe clean environment. As I walked it I felt good it look so nice and peaceful. The staff was respectful friendly and I felt as if everyone understood what I was going threw. I felt on my heart there compassion and trust. I never felt so comfortable and hopeful in another past clinic.
10
Doctor
Brianna Schumacher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
10
10
Age 33
1 IVF
Male Factor
Prefer not to answer
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. sasson came in on his day off to perform embryo transfer because he knew it was important to me and he was the one that participated in my mock transfer. The transfer was successful and I think it had everything to do with continuity in care. ... Was treated like a human, never once felt like just a number ... Trust the professionals they really know what they are doing and have your best interest at heart
good communication, prompt, friendly. It was very easy to make appointments, especially around my busy work schedule. The receptionist knew you by name which meant a lot! Highly recommend this fertility specialist! ... [nursing staff] Very informative and response time was always quick ... Trust the professionals they really know what they are doing and have your best interest at heart
How was your experience with Isaac Sasson at Shady Grove Fertility?
Dr. sasson came in on his day off to perform embryo transfer because he knew it was important to me and he was the one that participated in my mock transfer. The transfer was successful and I think it had everything to do with continuity in care.
What's one piece of advice would you give a prospective patient of Isaac Sasson at Shady Grove Fertility?
Trust the professionals they really know what they are doing and have your best interest at heart
During treatment, were you treated like a number or a human with Isaac Sasson at Shady Grove Fertility?
Was treated like a human, never once felt like just a number
Describe your experience with your nurse at Shady Grove Fertility.
Very informative and response time was always quick
Describe your experience with Shady Grove Fertility.
good communication, prompt, friendly. It was very easy to make appointments, especially around my busy work schedule. The receptionist knew you by name which meant a lot! Highly recommend this fertility specialist!
Describe the costs associated with your care under Isaac Sasson at Shady Grove Fertility.
22,000
10
Doctor
Isaac Sasson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Successful
10
10
Age 41
1 IVF
Tubal Blockage
Black or African-American
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kallen spent at least one hour for each of the two visits and discussions we had before beginning the IVF process. He was honest and straight forward, which we needed. Dr. Kallen also offered us hope. He was cautiously optimistic encouraging us to allow him to worry rather than us carry all of the stress of the IVF journey. We truly felt like we were on a team with Dr. Kallen... 90% of my visits was handled by Dr. Kallen, which is impressive given the number of appointments I needed and the travel between the two clinics. Additionally, Dr. Kallen did not rush our process...
The clinic [Shady Grove Fertility] staffs optimistic, upbeat, and loving people. I always felt comfortable in the space and believed that people cared about me even if they barely knew us. The ability to bring an acupuncturist was nice. The early hours were very helpful for me as a working educator with an early start time to the day...EVERYONE including the woman who worked at the front desk was kind. Our nurse Nikki helped me every single day even after I moved on to my OB/GYN doctors. She was always positive and answered by almost daily questions instantly. There were many days I felt insecure, and worried. On those days, Nikki accepted my messages and if necessary would call me to offer encouraging words. Her enthusiasm helped to keep me calm. I only wish I met or was able to see Nikki more often during my visits.
How was your experience with Caleb Kallen at Shady Grove Fertility?
Dr. Kallen was always available when we needed him. When we had questions he would respond. Furthermore, I loved his direct approach, and encouraging words. We traveled between two clinics-one close to our home and the other close to my work. 90% of my visits was handled by Dr. Kallen, which is impressive given the number of appointments I needed and the travel between the two clinics. Additionally, Dr. Kallen did not rush our process. He was careful and thoughtful. For example, after my retrieval and genetic testing, I was left with one embryo. The original plan was for me to begin the transfer process of our one embryo. Instead, doctor Kallen decided that I should engage the medication as if transferring the embryo, but instead they would take a biopsy of my endometrium lining to determine whether or not the medication protocol (which originally is based on the average woman's needs) was appropriate for my body. This was a difficult decision because it met that I had to give myself injections and wait an extra month for the actual transfer. The biopsy returned indicating that my medication protocol needed to be different from the average woman. At that moment, I felt most grateful to Dr. Kallen for encouraging us to follow the medication/biopsy process before the medication/transfer process. The extra month was well worth the wait. Our lone embryo was transferred resulting in a positive pregnancy test. Dr. Kallen performed the transfer with optimism and was the one to call with the positive pregnancy test. I was surprised and afraid at the same time to hear his voice and relieved to hear his good news. He sounded as happy as we were, which affirmed my belief that we were all working as a team. He gave all the credit to us. I know that without Dr. Kallen, my positive mindset and our good results would not have been possible. He always helped me to feel powerful and in control. For example, he often told us that we were doing great and that he is impressed with us. This positive reinforcement helped me to remain sane throughout this journey.
What's one piece of advice would you give a prospective patient of Caleb Kallen at Shady Grove Fertility?
Trust him.
During treatment, were you treated like a number or a human with Caleb Kallen at Shady Grove Fertility?
Dr. Kallen spent at least one hour for each of the two visits and discussions we had before beginning the IVF process. He was honest and straight forward, which we needed. Dr. Kallen also offered us hope. He was cautiously optimistic encouraging us to allow him to worry rather than us carry all of the stress of the IVF journey. We truly felt like we were on a team with Dr. Kallen.
Describe the protocols Caleb Kallen used in your cycles at Shady Grove Fertility and their degree of success.
My issue with fertility is blocked tubes-one resulting in removal of the right tube due to ectopic pregnancy the year before. I began with medication protocol: July: Birth Control for a set number of day and daily injections in my belly (Gonal F & Menopur) after blood work and ultra sound, retrieval was scheduled. Once eggs were retrieved this was the most challenging time for me. Waiting for results regarding the growth and development of the eggs, then waiting for the genetic testing results. After it all, i had one Embryo which developed for 5 days before freezing. The next phase began medication for biopsy of my endometrium lining. The protocol began in August including: Birth Control, Estrace tab 2 mg PO 3 for approximately two weeks, blood work/ultrasound, first day of Estrace, Progesterone in oil 50mg 1 mL in AM and PM, continued with Estrace and Progestrone shots in the buttock for 5 days. Biopsy followed. September we followed the same protocol adding an extra day of Estrace and Progestrone as the biopsy indicated I needed. Embryo transfer followed. October 10th blood test scheduled giving us a positive result. We continued with Shady Grove for weekly ultra sounds until 10 weeks. I then moved to my OB/GYN doctors for the remainder of my pregnancy.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Nikki)
EVERYONE including the woman who worked at the front desk was kind. Our nurse Nikki helped me every single day even after I moved on to my OB/GYN doctors. She was always positive and answered by almost daily questions instantly. There were many days I felt insecure, and worried. On those days, Nikki accepted my messages and if necessary would call me to offer encouraging words. Her enthusiasm helped to keep me calm. I only wish I met or was able to see Nikki more often during my visits.
Describe your experience with Shady Grove Fertility.
The clinic staffs optimistic, upbeat, and loving people. I always felt comfortable in the space and believed that people cared about me even if they barely knew us. The ability to bring an acupuncturist was nice. The early hours were very helpful for me as a working educator with an early start time to the day.
Describe the costs associated with your care under Caleb Kallen at Shady Grove Fertility.
30,000
Describe Caleb Kallen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Kallen believed strongly that we only transfer one embryo for our first cycle. It would not have mattered for us anyway because I only had one embryo to transfer.
10
Doctor
Caleb Kallen
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 36 - 37
1 IUI
1 IVF
Tubal Blockage
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Caleb Kallen] was compassionate when things were tough, and honest about my obstacles. After 2 previous ectopics (separated by a successful IUI pregnancy), he was very clear with me that IVF would be the best option, and that IUI worried him because of the risk to my health with another ectopic...I had an extreme curve in my cervix from a previous C section that made the egg transfer extremely difficult. He was honest and said that it would be really difficult, maybe impossible to get into my uterus with the eggs.
We got PGS testing free [at Shady Grove Fertility] because we were part of a study...Sometimes the clinic was really crowded and I would wait 30-50 minutes for an ultrasound. This would happen maybe 25% of the time. Usually bloodwork was on time and quick. It was usually wasy to schedule appointments for times that were good for me...Elyse [nurse] was amazing. She was sweet, super knowledgable, and quick to help me or get anything i needed. I also had Emily, who I worked with primarily through email. I could get in touch with her any time easily, and she was great to work with too.
How was your experience with Caleb Kallen at Shady Grove Fertility?
Dr. Kallen can be seen as a man of few words as I've seen in other reviews, and I agree with that. However, what he says is full of substance and gets to the heart of the issue. He was compassionate when things were tough, and honest about my obstacles. After 2 previous ectopics (separated by a successful IUI pregnancy), he was very clear with me that IVF would be the best option, and that IUI worried him because of the risk to my health with another ectopic. That made me feel more secure making the difficult decision to go forward with IVF even though we get pregnant with one IUI cycle before. I had an extreme curve in my cervix from a previous C section that made the egg transfer extremely difficult. He was honest and said that it would be really difficult, maybe impossible to get into my uterus with the eggs. That scared me, but I felt it prepared me for the possibility of not being able to get the egg into my uterus; a possibility I had never thought of. I could tell he was really focused on figuring it out, coming to my ultrasounds and trying to figure out what was going on. I felt like he really worked hard on helping me as an individual with specific needs.
What's one piece of advice would you give a prospective patient of Caleb Kallen at Shady Grove Fertility?
nothing. He was great and I would highly recommend him.
During treatment, were you treated like a number or a human with Caleb Kallen at Shady Grove Fertility?
I never felt like I was being pushed into making decisions that were not in my best interest.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Elyse and Emily)
Elyse was amazing. She was sweet, super knowledgable, and quick to help me or get anything i needed. I also had Emily, who I worked with primarily through email. I could get in touch with her any time easily, and she was great to work with too.
Describe your experience with Shady Grove Fertility.
Sometimes the clinic was really crowded and I would wait 30-50 minutes for an ultrasound. This would happen maybe 25% of the time. Usually bloodwork was on time and quick. It was usually wasy to schedule appointments for times that were good for me.
Describe the costs associated with your care under Caleb Kallen at Shady Grove Fertility.
I think our costs were about 20,000 for one egg retrieval and 2 transfers. Our insurance covered all of this. We got PGS testing free because we were part of a study. The egg freezing was around $4,000 I think, and maybe another $1000 for medications that weren't covered.
Describe Caleb Kallen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I asked Dr. about the idea of transferring multiple embryos. Dr. Kallen said it would not increase my chances, and explained the increased risks of multiples. Using one egg a time would make sure each embryo had it's best shot. This was my understanding of it. He sometimes would say, "If you were my sister, my advice would be..." That made sense to me, and I it made me feel like he was giving me real advice and feedback rather than just numbers and science. He did also mention that I could do 2 embryos if I wanted to, if I would be jumping at the idea of twins.
10
Doctor
Caleb Kallen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Chesterbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
2
0
Age 34 - 35
2 IUI
Unexplained
Other
Income $200K - $499K
Business Executive
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Lorna Timmreck] didn't seem to care about us as patients and was always very rushed. Her responses were passive at every meeting, which was only two or three times during my 3 attempts at Timed Intercourse...Dr. Timmerick was very passive and seemed more like she was going through a routine and reading off cue cards than actually listening, providing answers, and caring about me as a person.
My nurse [at Shady Grove Fertility] was a mess; she was my main contact at Shady Grove and never had any clue who I was, my history, or what treatment I was doing...they were to schedule weekend testing for me at Rockville but Rockville had no information on me having been scheduled when I arrived...The clinic staff in Columbia never had any clue who I was, my history, or what treatment I was doing. They actually sent me lab results from another patient with a similar name and were moving forward with treatment based on those results until I noticed it and had it corrected. I had a few experiences for testing at Rockville and Towson locations and they seemed better but would be too far a distance for me to go there regularly.
How was your experience with Lorna Timmreck at Shady Grove Fertility?
Dr. Timmerick didn't seem to care about us as patients and was always very rushed. Her responses were passive at every meeting, which was only two or three times during my 3 attempts at Timed Intercourse.
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility?
Dr. Timmerick was very passive and seemed more like she was going through a routine and reading off cue cards than actually listening, providing answers, and caring about me as a person.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kim)
My nurse was a mess; she was my main contact at Shady Grove and never had any clue who I was, my history, or what treatment I was doing.
Describe your experience with Shady Grove Fertility.
The clinic staff in Columbia never had any clue who I was, my history, or what treatment I was doing. They actually sent me lab results from another patient with a similar name and were moving forward with treatment based on those results until I noticed it and had it corrected. I had a few experiences for testing at Rockville and Towson locations and they seemed better but would be too far a distance for me to go there regularly.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Shady Grove Fertility.
Again, they tried to schedule treatments for me based on lab results they uploaded for me, which I noticed were for another patient and were just erroneously uploaded to my chart. There were two instances where my medications weren't called in; they claimed it was the pharmacy's error but I work with the same pharmacy with a different clinic now and have no issues so am inclined to believe it was their problem. There was also an instance where they were to schedule weekend testing for me at Rockville but Rockville had no information on me having been scheduled when I arrived.
2
Doctor
Lorna Timmreck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
8
9
Age 42 - 44
2 IVF
Male Factor
Other
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
The only other thing she [Dr. Timmereck] has done repeatedly is bring up my age. I’m 43, and it’s mentioned at EVERY SINGLE appointment I have with her. I know my age! That’s one of the reasons we are there, I don’t need constant reminders!! But overall, since that one phone call, everything has been great. Just don’t expect any unscheduled discussions with her!...don’t expect to feel like you’re her only patients. She is very kind and understanding and was supportive after our miscarriage, but Dr. Timmreck does not make it a secret that she’s extremely busy.
SGF in general is like a factory. The staff, including doctors are very kind, but the sheer volume of patients and wait times can be overwhelming...The first nurse they assigned me was horribly inexperienced, but Natalie has been wonderful. She is kind, compassionate, knowledgeable and I never feel rushed or that I am bothering her. She always responds to me in a timely manner and does exactly what she says she’ll do.
How was your experience with Lorna Timmreck at Shady Grove Fertility?
Overall, she’s been really nice, but at the beginning of our first cycle, they assigned us to a very inexperienced nurse who couldn’t even answer questions on the phone without checking with a colleague. When I called Dr. Timmreck to discuss, she tried to rush me off the phone saying, “I have patients waiting for me” as if I wasn’t a patient myself! But she did reassign us to another experienced nurse. The only other thing she has done repeatedly is bring up my age. I’m 43, and it’s mentioned at EVERY SINGLE appointment I have with her. I know my age! That’s one of the reasons we are there, I don’t need constant reminders!! But overall, since that one phone call, everything has been great. Just don’t expect any unscheduled discussions with her!
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility?
Just don’t expect to feel like you’re her only patients. She is very kind and understanding and was supportive after our miscarriage, but Dr. Timmreck does not make it a secret that she’s extremely busy.
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility?
SGF in general is like a factory. The staff, including doctors are very kind, but the sheer volume of patients and wait times can be overwhelming.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility and their degree of success.
First cycle: I don’t remember the dosages, but we did BCP for 2.5 weeks, then Gonal-f and Menopur injections for 14 days, at some point, they added in cetrotide injections, but I don’t remember exactly when. I did a Lupron trigger shot, then egg retrieval and 5 day transfer Second cycle: we had the Gonal-f and Menopur injections with the added cetrotide again, I don’t remember the dosages, but I do remember that this time it went on for 16 days. Lupron trigger and then egg retrieval. No eggs fertilized in this cycle, so no transfer occurred :( Third cycle in progress: we are on day 7 of Gonal-f and Menopur injections. They increased the Gonal dosage so we hopefully can trigger earlier this time.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Natalie Eaton)
The first nurse they assigned me was horribly inexperienced, but Natalie has been wonderful. She is kind, compassionate, knowledgeable and I never feel rushed or that I am bothering her. She always responds to me in a timely manner and does exactly what she says she’ll do.
Describe your experience with Shady Grove Fertility.
This clinic is like a factory. The plus side: they have the system down pat, so you know exactly what to expect and can learn how to work the system to your advantage. The down side: it is EXTREMELY busy ALL THE TIME. They only have 2 blood draw chairs and 3 ultrasound rooms, so you could make an appointment for monitoring at 7:30am and not be seen until 9:00 or later. They do have several other locations in the area, so you can go to any of those locations to be seen if more convenient. But they are all just as busy!
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility.
They have a multi-cycle discount of $18,500 for 2 cycles. This not include the medications which can be another $5,000-7,000 per cycle.
Describe Lorna Timmreck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
They did tell me that they would only transfer 2 embryos at a time. We only had 2 that were mature enough to transfer anyway, so it was fine.
What specific things went wrong at Shady Grove Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
It was only the first inexperienced nurse we had that provided incorrect information about my husband’s fertility issue. She almost caused us to give up entirely until we requested a new nurse and a second opinion.
8
Doctor
Lorna Timmreck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Unsuccessful
7
7
Age 37 - 41
2 IVF
Donor Sperm
Diminished Ovarian Reserve
European
Income $100K - $199K
Accountant
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Beall adjusted my medicines throughout the process, as needed, based on my hormone levels...Given my age, my doctor recommended transferring two embryos. I was in agreement with her...bedside manner is very kind and gentle...She gives unbiased information, details, and facts, which I like, without pushing you to choose a specific path or process. I do wish she proactively offered up information or additional facts without being asked, as sometimes I don't know what I don't know (or don't know what to ask).
My doctor decided to do a fresh transfer of my own embryos on Day 6 instead of Day 5. She told me the staff [at Shady Grove Fertility] (working the weekend, so not the normal staff) would call with a time to be at the clinic on Monday morning. I never received a call. So I had to talk to my doctor on Monday morning and she told me to just go in and they would be ready. However, I waited all day Sunday for a call to update me on the time to go in for my transfer - and no one ever called. That was frustrating, as I tried to reach someone Sunday afternoon and evening and was told that someone would call (they just never did).
How was your experience with Stephanie Beall at Shady Grove Fertility?
Dr. Beall is very practical and candid with providing information, provided that you ask the appropriate questions. She doesn't often offer up additional information, but will answer all questions honestly. She gives unbiased information, details, and facts, which I like, without pushing you to choose a specific path or process. I do wish she proactively offered up information or additional facts without being asked, as sometimes I don't know what I don't know (or don't know what to ask).
What's one piece of advice would you give a prospective patient of Stephanie Beall at Shady Grove Fertility?
Be sure and have a list of questions and have done a little research on your own. Talk to others who have gone through this process. I've learned a lot of helpful tips or things to ask from other women who have used fertility doctors.
During treatment, were you treated like a number or a human with Stephanie Beall at Shady Grove Fertility?
Dr. Beall's bedside manner is very kind and gentle. But SGF overall feels like a factory. They are efficient with visits and check all the boxes, generally, but you do feel like just one of many patients most of the time.
Describe the protocols Stephanie Beall used in your cycles at Shady Grove Fertility and their degree of success.
I did two rounds of IVF with a sperm donor. Both treatments were very similar. I used birth control for three weeks before stopping and then starting daily injections. I injected menopur and follistum daily for approximately 10 days, and added in a daily injection of ganarillix for the last five days or so. I went into SGF for an ultrasound and bloodwork every other day until about day 7 or 8, and then went daily. My hormone levels responded well to the hormones, and the tests all went well. Dr. Beall adjusted my medicines throughout the process, as needed, based on my hormone levels. The final trigger shot, given 36 hours before egg retrieval, was pregnyl. Egg retrieval went smoothly, with no adverse reactions to the anesthetic. The first round of IVF, I did PGS testing on the two embryos that reached blastysis, and both were found to be abnormal and were not transfered. The second round of IVF, I chose not to do PGS testing and did a fresh transfer of the two embryos that reached blastysis. In preparation for that transfer, I took a daily pill and used suppositories three times a day for progesterone and estrogen (estrace and estridol I think were the names). I stopped all medicines two weeks after the transfer, when my blood test was negative for pregnancy. Currently, I am looking into using an embryo donor or egg donor.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Casey McNeeley)
Casey was very responsive to messages I left, and patiently answered any and all questions I had. She was quick to find out information from Dr. Beall, if needed, and also helped facilitate communication with the financial coordinator at SGF. She's been wonderful.
Describe your experience with Shady Grove Fertility.
SGF is very well-known in this area and has a good success rate. I have multiple friends and acquaintances who have used them for fertility treatments. That is why I chose to go with them. However, you do feel like another number at times. The staff has all been very friendly and personable! But it's a factory and you do feel like women and couples are constantly in and out.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
They were easy. I was in early and didn't have to wait long. No complaints.
Describe the costs associated with your care under Stephanie Beall at Shady Grove Fertility.
I paid for a multi-cycle IVF program, which gave a small discount for paying for two IVF cycles at once. That cost $23,500 including the PGS testing I elected to do ($18,500 without PGS). In addition, medications were approximately $4,500 per IVF round, or $9,000 total. And the sperm donor cost about $2,000 total (two vials). In addition, I had to pay for a therapist consultation ($300, insurance partially covered and I think my cost was $125) and a few other bloodwork and ultrasound tests that insurance generally covered. I also elected to do acupuncture during this whole process, and that was $45 per visit (found the practitioner on my own and not through SGF). Overall, the cost of two IVF rounds cost me about $37,000 out of pocket. I am not pursuing donor embryo or donor egg for my next step.
Describe Stephanie Beall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
No. Given my age, my doctor recommended transferring two embryos. I was in agreement with her.
What specific things went wrong at Shady Grove Fertility?
  • Failed to order appropriate test
Describe the specific things that went wrong at Shady Grove Fertility.
My doctor decided to do a fresh transfer of my own embryos on Day 6 instead of Day 5. She told me the staff (working the weekend, so not the normal staff) would call with a time to be at the clinic on Monday morning. I never received a call. So I had to talk to my doctor on Monday morning and she told me to just go in and they would be ready. However, I waited all day Sunday for a call to update me on the time to go in for my transfer - and no one ever called. That was frustrating, as I tried to reach someone Sunday afternoon and evening and was told that someone would call (they just never did).
7
Doctor
Stephanie Beall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
7
5
Age 27
3 IUI
Male Factor
PCOS
Other
Income $100K - $199K
Accountant
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
Dr. Osheroff did not really do any of my procedures or monitoring. We only saw him when it came to an office visit and he did do my last IUI...I wish it was a little more personal and heartfelt, but Dr. Osheroff is very intelligent when explaining different things...Dr. suggested we transfer one or two embryos, but no more because a risk for multiple pregnancies. ...Dr. explains very by the book on how the treatment should work 'statistically'.
I have been to 3 different branches of the shady grove and all the woman we have come in contact with were very sweet and happy to help us. From the faces at the front- to taking blood- even the doctors monitoring the follicles! The only weakness I've noticed is how hard it is to get a phone call in to them...Kim has been very helpful. She has given all the information on what is to come and what to expect after.
How was your experience with Joseph Osheroff at Shady Grove Fertility?
Dr. Osheroff did not really do any of my procedures or monitoring. We only saw him when it came to an office visit and he did do my last IUI. Part of me believes he did the third IUI to basically say he believed it was done right since they have all failed. It is very discouraging when you get the negatives. I wish it was a little more personal and heartfelt, but Dr. Osheroff is very intelligent when explaining different things.
What's one piece of advice would you give a prospective patient of Joseph Osheroff at Shady Grove Fertility?
Dr. Osheroff gives the negative or positive when it comes to results/ next steps. Other than that just depend on your nurse to give you the information you need.
During treatment, were you treated like a number or a human with Joseph Osheroff at Shady Grove Fertility?
Dr. explains very by the book on how the treatment should work 'statistically'. " 'Statistically' you should have no reason why you shouldn't get pregnant. " Not very warm or really want to hear when you have had three IUIs that haven't worked.
Describe the protocols Joseph Osheroff used in your cycles at Shady Grove Fertility and their degree of success.
I have been prescribed clomid because I am an insulin resistant PCOS, I do not ovulate on my own. First approach was 4 months of clomid with intercourse, all unsuccessful. The IUIs were thought to work because my husband has only a 3% morphology, after the wash he has about 7-10 million usable sperm. We tried 3 months clomid with IUI, all unsuccessful. Dr. said we could continue doing a few more IUIs, but doesn't suggest it.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kim Blackwell)
Kim has been very helpful. She has given all the information on what is to come and what to expect after. Even when we were getting discouraged she had called me and told me what she had gone through and gave us different outlooks on the treatments given.
Describe your experience with Shady Grove Fertility.
I have been to 3 different branches of the shady grove and all the woman we have come in contact with were very sweet and happy to help us. From the faces at the front- to taking blood- even the doctors monitoring the follicles! The only weakness I've noticed is how hard it is to get a phone call in to them, but if you saw the line at the 7 am open, you would understand!
Describe the costs associated with your care under Joseph Osheroff at Shady Grove Fertility.
My insurance doesn't pay for anything infertility. Had to pay for all testing/ medications (don't remember costs- maybe over $1,000?) IUI was about $2,000 each with medications. ($6,000 total) If we do an IVF it is $15,000 for one procedure and that does not include any storing/ extras.
Describe Joseph Osheroff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. suggested we transfer one or two embryos, but no more because a risk for multiple pregnancies. If we have the option, the more the better-- two would be what we would want for a greater risk to have babies. Growing up you never think to yourself that you would love to have multiples, until you have infertility issues and then you think you can handle anything that is thrown your way!!!!
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility.
One of the IUIs my nurse was out of town and the backup nurse/ who ever was assigned to make her calls forgot to call me about my NEGATIVE pregnancy test. Longest day of our lives!! All my husband and I could think about was maybe this is it?! Maybe we could be pregnant because we didn't get our usual No. But nope!
7
Doctor
Joseph Osheroff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
8
8
Age 33 - 36
3 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Uterine Fibroids
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Successful
Dr Osheroff knows his stuff and tells it to you straight up in a more scientific way. So I felt in the middle of number and human. He made sure you understand but wasn't warm, friendly, or comforting...Dr Osheroff was straight forward and to the point. He didn't have great bedside manner but made sure you understood everything going on from every angle. He was happy to answer questions and didn't make you feel rushed.
I liked this clinic [Shady Grove]. It was convenient to my house. They had many locations with different hours for monitoring appointments. I liked that I could go anywhere I needed to. They also had a support group lead by a psychologist where I met some great friends...My nurse was fine when she was there, she was out of the office alot. I talked to other nurses during those times who I liked as well.
How was your experience with Joseph Osheroff at Shady Grove Fertility?
Dr Osheroff was straight forward and to the point. He didn't have great bedside manner but made sure you understood everything going on from every angle. He was happy to answer questions and didn't make you feel rushed.
What's one piece of advice would you give a prospective patient of Joseph Osheroff at Shady Grove Fertility?
He said the best thing anyone ever said, "I can't tell you when, but I can tell you it will happen." I actually told a friend this right before she saw Dr o and he said the same thing.
During treatment, were you treated like a number or a human with Joseph Osheroff at Shady Grove Fertility?
Dr Osheroff knows his stuff and tells it to you straight up in a more scientific way. So I felt in the middle of number and human. He made sure you understand but wasn't warm, friendly, or comforting.
Describe the protocols Joseph Osheroff used in your cycles at Shady Grove Fertility and their degree of success.
I did 3 rounds of clomid by themselves. Then 2 rounds of clomid and IUI. All clomid rounds I took pills from days 3 to 7. All were negative. IUI #3 was injectibles, also negative. IVF #1 was the antagonist protocol. My progesterone was too high the day before transfer so that cycle became freeze all. 11 retrieved, 2 made it to freeze. IVF #2 was long lupron protocol. 9 eggs retrieved, 6 mature, 6 fertilized, 1 transfered and 4 frozen. This resulted in 1 live birth. Then FET #1 was estradiol and pio, 1 embryo transfered from IVF 1 batch, that resulted in live birth.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Natalie)
My nurse was fine when she was there, she was out of the office alot. I talked to other nurses during those times who I liked as well.
Describe your experience with Shady Grove Fertility.
I liked this clinic. It was convenient to my house. They had many locations with different hours for monitoring appointments. I liked that I could go anywhere I needed to. They also had a support group lead by a psychologist where I met some great friends.
Describe the costs associated with your care under Joseph Osheroff at Shady Grove Fertility.
I paid out of pocket for 2 clomid IUI. For IUI with injectibles I purchased secondary insurance. After IUI 3 and IVF 1, we met out of pocket max, so IVF 2 was 100% covered plus my monthly premium.
Describe Joseph Osheroff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I really wanted to transfer 2 embryos during my first transfer (2nd retreival), even though my husband was against it. Drs protocol is under 38 and no negatives or miscarriages, then 1 is transfered. It is not just caring for multiples, but added risk to mom and babies. We transfered one and discussed that of it didn't work, we would look into multiple.
8
Doctor
Joseph Osheroff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
9
10
Age 35
IUI
Male Factor
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He's [Dr.Joseph Osheroff] cordial. He knows his stuff and explains it all. He can be very direct but I liked how much knowledge he had and shared it all. He answers your questions. He uses your name. He has a solid education and is experienced. I believe in him and I think he will help us have our baby...If you want a very warm doctor he may not be the right fit. But if you want knowledge and experience I'd highly recommend him.
So far very organized and friendly and kind. I'm still pretty new in the process..[Nurse at Shady Grove is] Friendly, kind, honest. She gave me feedback fast, responded quickly to all my emails and always have test results when she said she would...He's [Dr.Joseph Osheroff] cordial. He knows his stuff and explains it all. He can be very direct but I liked how much knowledge he had and shared it all. He answers your questions. He uses your name. He has a solid education and is experienced. I believe in him and I think he will help us have our baby...If you want a very warm doctor he may not be the right fit. But if you want knowledge and experience I'd highly recommend him.
How was your experience with Joseph Osheroff at Shady Grove Fertility?
He's cordial. He knows his stuff and explains it all. He can be very direct but I liked how much knowledge he had and shared it all. He answers your questions. He uses your name. He has a solid education and is experienced. I believe in him and I think he will help us have our baby.
What's one piece of advice would you give a prospective patient of Joseph Osheroff at Shady Grove Fertility?
If you want a very warm doctor he may not be the right fit. But if you want knowledge and experience I'd highly recommend him.
During treatment, were you treated like a number or a human with Joseph Osheroff at Shady Grove Fertility?
Always said hi, knows my name and always uses it, and answers all my questions. I am able to be seen often.
Describe the protocols Joseph Osheroff used in your cycles at Shady Grove Fertility and their degree of success.
Just starting my first stimulated iui cycle. I'm on clomid then a shot then will trigger and do iui. He thinks it'll give us best chance to fertilize with my husbands mild MFI. If post wash numbers don't look good we will move onto ivf. If they're ok, then will do a few cycles and see what happens. He gave us great reasons and facts and I am happy to go with this plan
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kim B and a few others )
Friendly, kind, honest. She gave me feedback fast, responded quickly to all my emails and always have test results when she said she would.
Describe your experience with Shady Grove Fertility.
So far very organized and friendly and kind. I'm still pretty new in the process.
Describe the costs associated with your care under Joseph Osheroff at Shady Grove Fertility.
Not sure. All has been covered by my insurance. They do have financial counselors who explains n everything
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility.
They did forget once to call about husband's sperm analysis but I emailed my nurse asking about them and she called me later in the day and gave me the results and apologized about it. I was fine. It turned out doctor said he saw everything and signed off but somehow she missed it. It's ok! They're human. I appreciated the quick phone call.
9
Doctor
Joseph Osheroff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
10
10
Age 28 - 29
3 IUI
1 IVF
Unexplained
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
We started with IUI [with Dr. Stephanie Beall] and with the first try had a chemical pregnancy. We tried 2 more IUI cycles before we met with Dr Beall again. When we met with Dr Beall, she suggested we move forward with treatment and try IVF as that had a more impressive success rate. We did our first round of IVF and my hormone levels were too high to do a fresh transfer. It was recommended that I do a frozen transfer so that is what we did.
All the staff at SGF Columbia has been amazing. They are compassionate and organized. Even the front desk staff is excellent... The monitoring appointments are always easy to find a time slot. The people who do the ultrasounds and blood work are always friendly and timely.... My clinic is always clean and usually easy to get appointments.
How was your experience with Stephanie Beall at Shady Grove Fertility?
Dr Beall is as sweet as pie. She was recommended to me by my cousin. She is very knowledgeable and does not give false hope. She meets with me to discuss any issues I am having or concerns. She will personally call me if I ask to speak with her. She is compassionate and caring.
What's one piece of advice would you give a prospective patient of Stephanie Beall at Shady Grove Fertility?
Ask questions. Dr Beall will answer any questions that you have and make you feel more at ease
During treatment, were you treated like a number or a human with Stephanie Beall at Shady Grove Fertility?
Dr Beall knew that I was a nurse. During our transfer she asked if I had to go back to work and recommended I took a couple of days off because she knew I had a busy career and would be on my feet a lot. She talks to me as an equal.
Describe the protocols Stephanie Beall used in your cycles at Shady Grove Fertility and their degree of success.
I have unexplained infertility. Both my husband and I tested fine for everything. We started with IUI and with the first try had a chemical pregnancy. We tried 2 more IUI cycles before we met with Dr Beall again. When we met with Dr Beall, she suggested we move forward with treatment and try IVF as that had a more impressive success rate. We did our first round of IVF and my hormone levels were too high to do a fresh transfer. It was recommended that I do a frozen transfer so that is what we did. We transferred 2 frozen embryos after being educated about the risks of having twins. Unfortunately we had another chemical pregnancy with this round of IVF. We have a follow up appointment to discuss what comes next for us in May.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jennifer Lavy)
All the staff at SGF Columbia has been amazing. They are compassionate and organized. Even the front desk staff is excellent
Describe your experience with Shady Grove Fertility.
My clinic is always clean and usually easy to get appointments.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
The monitoring appointments are always easy to find a time slot. The people who do the ultrasounds and blood work are always friendly and timely.
Describe the costs associated with your care under Stephanie Beall at Shady Grove Fertility.
My insurance has covered a majority of our care. We paid for our thaw fee of $600 for our FET and we paid a $3,000 insurance deductible. We paid for all of our meds out of pocket due to insurance not covering those
Describe Stephanie Beall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Our clinic educates about the risks of having multiples. I was told they would not transfer more than 2 embryos into me which I was fine with.
10
Doctor
Stephanie Beall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
10
10
Age 32
2 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr Timmreck] won't hold your hand, but she's honest, compassionate, kind, and patient...She was straight-forward, and she didn't "hand-hold," but she still answered every question we had patiently and kindly. She took the time to know our story and make recommendations based on what WE wanted...and I never had a question about the next step that was not answered...I felt that she was rational, calm, and patient. I stress "patient" because it was very important to us that ALL of our questions were answered fully.
[Shady Grove - Colombia] Strengths: Good infrastructure, competent and caring doctors and staff, a "no child" in the waiting room policy, and a high success rate. Weaknesses: Some patients feel like the clinic is a "factory." I personally have not felt that way, but my case was fairly straightforward...Kim Sorrentino [Nurse at Shady Grove] was extremely warm and friendly. She answered questions within the same day, and when she was not available (time off, etc.), my questions were answered by other staff members. The woman who coordinated our IUI steps (Elaine?) was also kind and warm. The nurses performing the blood draws were also friendly and warm.
How was your experience with Lorna Timmreck at Shady Grove Fertility?
I always felt like I had all the information from Dr. Timmreck. She gave us our odds, but did so in a way that was compassionate. She wasn't as warm as our nurse, but she was not cold by any means. I felt that she understood the significant emotional side of infertility and was patient and kind. When we were ready for treatment (before she recommended it), she supported our decision. When for financial and emotional reasons, we were ready to to move from one form of treatment to another (before she recommended it), she supported our decision. I felt that she was rational, calm, and patient. I stress "patient" because it was very important to us that ALL of our questions were answered fully. I felt like she was fighting WITH us, and I never had a question about the next step that was not answered.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility?
She won't hold your hand, but she's honest, compassionate, kind, and patient.
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility?
She was straight-forward, and she didn't "hand-hold," but she still answered every question we had patiently and kindly. She took the time to know our story and make recommendations based on what WE wanted.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility and their degree of success.
General Day 3 testing (AMH, prolactin, FSH, E2, etc.), HSG, semen analysis, repeat pregnancy loss panel (RPL). No red flags--"unexplained infertility." No apparent reason for previous losses. Timed intercourse for 1-2 cycles. Clomid (100 mg for 5 days) + Ovidrel trigger+ IUI for 2 cycles. Progesterone suppositories (200 mg twice a day vaginally) until beta test. (Clomid--hoping to get more than one egg during the IUI process to increase the chances of getting a "quality" egg.)
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kim Sorrentino)
Kim Sorrentino was extremely warm and friendly. She answered questions within the same day, and when she was not available (time off, etc.), my questions were answered by other staff members. The woman who coordinated our IUI steps (Elaine?) was also kind and warm. The nurses performing the blood draws were also friendly and warm.
Describe your experience with Shady Grove Fertility.
Strengths: Good infrastructure, competent and caring doctors and staff, a "no child" in the waiting room policy, and a high success rate. Weaknesses: Some patients feel like the clinic is a "factory." I personally have not felt that way, but my case was fairly straightforward.
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility.
I think an IUI (with medication and monitoring) cost around $2000.
10
Doctor
Lorna Timmreck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
10
9
Age 32 - 36
2 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Timmreck] was/is incredibly patient in answering every question and addressing concerns. She has taken our numbers and put them into context for us, and discussing how we are in between different sets of statistics...Clomid IUI with hcg trigger We have recurrent pregnancy loss and unexplained infertility. Our second cycle was successful...She perhaps is not as hand-holding as a true newcomer might like, however, she is direct, explains everything in layman terms, and has your best interest at heart.
They [Shady Grove] need a bigger location. Waiting times during monitoring are long. Mostly, though, things run smoothly. The staff is competent and friendly. There is a free monthly support group at the clinic, as well, run by a therapist who specializes in infertility. Go. It is well worth it...Kim Sorrentino is very warm and friendly. She was organized and always related all results to me with their implication. The overall staff is friendly and competent.
How was your experience with Lorna Timmreck at Shady Grove Fertility?
She perhaps is not as hand-holding as a true newcomer might like, however, she is direct, explains everything in layman terms, and has your best interest at heart. She willingly answers every question you have, even if you have previously covered the topic.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility?
No question is silly. Please ask them all.
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility?
She was/is incredibly patient in answering every question and addressing concerns. She has taken our numbers and put them into context for us, and discussing how we are in between different sets of statistics.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility and their degree of success.
Clomid IUI with hcg trigger We have recurrent pregnancy loss and unexplained infertility. Our second cycle was successful, but we were ready to move to IVF if it had not been successful. In trying to add to our family, we are again starting with Clomid IUI. We plan on doing at least two cycles.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kim Sorrentino)
Kim Sorrentino is very warm and friendly. She was organized and always related all results to me with their implication. The overall staff is friendly and competent.
Describe your experience with Shady Grove Fertility.
They need a bigger location. Waiting times during monitoring are long. Mostly, though, things run smoothly. The staff is competent and friendly. There is a free monthly support group at the clinic, as well, run by a therapist who specializes in infertility. Go. It is well worth it.
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility.
Around $1800-$2000 per IUI cycle?
Describe Lorna Timmreck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
10
Doctor
Lorna Timmreck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
10
10
Age 29
2 IUI
Recurrent Pregnancy Loss
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. O [Joseph Osheroff] made sure my treatments would not cause more damage to my body or fertility after i experienced a molar pregnancy. He always gave the good news with the bad which helped my husband and i to make the hard decisions. Dr. O is very positive, but made sure we always understood the risks.... With my two iui cycles with clomid i had trouble with uterine lining being thick enough, the doctor gave me additional hormones to take to help. Now on my third iui cycle, we are switching up medicines so this problem does not happen this cycle.
My only issue [with Shady Grove-Columbia] is the weekend nurses called and left a message you were unable to return the call and ask questions. You had to wait until monday to ask questions and that would interfere with work or other life scheduling.... Natalie was great. Always called with my plan, answered all questions i had. She was very helpful and calming.
How was your experience with Joseph Osheroff at Shady Grove Fertility?
Dr. O made sure my treatments would not cause more damage to my body or fertility after i experienced a molar pregnancy. He always gave the good news with the bad which helped my husband and i to make the hard decisions. Dr. O is very positive, but made sure we always understood the risks.
What's one piece of advice would you give a prospective patient of Joseph Osheroff at Shady Grove Fertility?
Just relax, allow the dr to talk and give you his adivse. I found i didnt need to ask questions with him cause he made sure to cover everything wheile explaining each step to us.
During treatment, were you treated like a number or a human with Joseph Osheroff at Shady Grove Fertility?
The doctor took the time to explain to me not only the positive outcomes but also the risky side of things. He knew my case was complicated after a molar pregnancy and made sure i was cleared by multiple doctors before we started treatements.
Describe the protocols Joseph Osheroff used in your cycles at Shady Grove Fertility and their degree of success.
With my two iui cycles with clomid i had trouble with uterine lining being thick enough, the doctor gave me additional hormones to take to help. Now on my third iui cycle, we are switching up medicines so this problem does not happen this cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Natalie)
Natalie was great. Always called with my plan, answered all questions i had. She was very helpful and calming.
Describe your experience with Shady Grove Fertility.
My only issue is the weekend nurses called and left a message you were unable to return the call and ask questions. You had to wait until monday to ask questions and that would interfere with work or other life scheduling.
What specific things went wrong at Shady Grove Fertility?
  • Scheduled the wrong procedure
10
Doctor
Joseph Osheroff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
7
7
Age 34 - 35
6 IUI
Donor Sperm
European
Income $100K - $199K
Engineer
Only Doc Seen
Neutral
Neutral
Successful
Nice. Knowledgeable. I dealt with my nurse and the staff more than her [Dr. Beall]...I didn't have a fertility problem. I was just using donor sperm. After 4 unsuccessful natural cycles, she switched me to a medicated cycle with clomid. I got pregnant on the second medicated cycle...She's perfectly nice, I just didn't develop a relationship with her. I saw her outside the office and said hi. She didn't recognize me after being her patient for 7 months.....She's a good doctor to see. Another doctor did most of my IUI procedures, so choosing a clinic is more important than choosing a specific doctor....
They [the nurses] were nice. I didn't develop any relationships with them during treatment...I usually had to have procedures on the weekends and it was a nightmare scheduling those because the after-hours call people would not forward my calls. This happened at least 4 times where I had to make frantic calls to get next day procedure appointments....explained before that it was difficult to schedule IUI's on the weekends. It was often an hour or two before my ovulation timing before I heard that I could come in for an appointment.
How was your experience with Stephanie Beall at Shady Grove Fertility?
Nice. Knowledgeable. I dealt with my nurse and the staff more than her. She's perfectly nice, I just didn't develop a relationship with her. I saw her outside the office and said hi. She didn't recognize me after being her patient for 7 months.
What's one piece of advice would you give a prospective patient of Stephanie Beall at Shady Grove Fertility?
She's a good doctor to see. Another doctor did most of my IUI procedures, so choosing a clinic is more important than choosing a specific doctor.
During treatment, were you treated like a number or a human with Stephanie Beall at Shady Grove Fertility?
Treatments were routine, not very personalized
Describe the protocols Stephanie Beall used in your cycles at Shady Grove Fertility and their degree of success.
I didn't have a fertility problem. I was just using donor sperm. After 4 unsuccessful natural cycles, she switched me to a medicated cycle with clomid. I got pregnant on the second medicated cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kim Blackwell)
They were nice. I didn't develop any relationships with them during treatment.
Describe your experience with Shady Grove Fertility.
I usually had to have procedures on the weekends and it was a nightmare scheduling those because the after-hours call people would not forward my calls. This happened at least 4 times where I had to make frantic calls to get next day procedure appointments.
Describe the costs associated with your care under Stephanie Beall at Shady Grove Fertility.
One medicated IUI cycle without insurance was $1600. As of March 2017, it's $1800. The injection shot was $100. I can't remember how much clomid was.
What specific things went wrong at Shady Grove Fertility?
  • Lost appointments
Describe the specific things that went wrong at Shady Grove Fertility.
I explained before that it was difficult to schedule IUI's on the weekends. It was often an hour or two before my ovulation timing before I heard that I could come in for an appointment.
7
Doctor
Stephanie Beall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2011, Unsuccessful
0
0
Age 37 - 39
4 IUI
6 IVF
Unexplained
European
Income $100K - $199K
Operations
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
While I was pregnant, she [Dr Lorna Timmreck] ordered me to stop taking endometrin, because she did not think my Beta's were high enough and could not see the sack in my uterus. I begged her to give me more medication, but she refused. Shortly afterwards, I started bleding and lost the baby. Afterwards, I showed my Betas to two other fertility clinics - both were shocked at Timmreck's decision to stop a potentially viable pregnancy.
The good [at Shady Grove fertility of Columbia] : Lots of locations and (almost) convenient hours. Many doctors to choose from with pretty brochures in nice offices. The support groups are great. The bad: patients are just numbers - no individual treatment plans. Patients are mostly seen by nurses and rushed staff members.
How was your experience with Lorna Timmreck at Shady Grove Fertility?
While I was pregnant, she ordered me to stop taking endometrin, because she did not think my Beta's were high enough and could not see the sack in my uterus. I begged her to give me more medication, but she refused. Shortly afterwards, I started bleding and lost the baby. Afterwards, I showed my Betas to two other fertility clinics - both were shocked at Timmreck's decision to stop a potentially viable pregnancy.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility?
Get a new doctor - I did and was treated MUCH better by someone else. Plus, I now have a baby!
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility?
Despite being her patient for years, she did not even remember my husband's name and seemed to care more about my shoes than us, as human beings.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility and their degree of success.
Started with a natural iui, then progressed to three standard iui's, then to two ivf's with ganeralix, gonal f and menopur. Second ivf resulted in a pregnancy, but Timmreck had me stop the endometrin due to low Betas, so I lost the baby.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Stephanie)
She was kind, but nervous. The staff was ok and there was one phlembotomist who was great. The other one I tried to avoid.
Describe your experience with Shady Grove Fertility.
The good: Lots of locations and (almost) convenient hours. Many doctors to choose from with pretty brochures in nice offices. The support groups are great. The bad: patients are just numbers - no individual treatment plans. Patients are mostly seen by nurses and rushed staff members.
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility.
I was mostly covered by insurance and had to only pay for medications, which ended up to be a few thousand dollars in total.
What specific things went wrong at Shady Grove Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
I believe I lost a baby due to my doctor's decision.
0
Doctor
Lorna Timmreck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
10
8
Age 34 - 35
2 IUI
Male Factor
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
She [Dr. Melissa Esposito] took the time to give me her honest opinion on my situation and made personal phone calls to calm my nerves...She is personable. I would have liked more suggestions to increase his count. I feel like she communicates well but doesn’t give you many options for treatment. I would have liked to wait until I moved to ivf but she seems to push you in that direction
Some clinics [Shady Grove Fertility] perform certain procedures. It’s best to know what can be done locally and for what procedures you will need to travel for. The billing department can be a hassle. Verify your own coverage before accepting what the billing department tells you. I was told something was covered and ended up with a 3500 bill...All of my nurses have been very accommodating. If one nurse isn’t available another one will assist you
How was your experience with Melissa Esposito at Shady Grove Fertility?
She is personable. I would have liked more suggestions to increase his count. I feel like she communicates well but doesn’t give you many options for treatment. I would have liked to wait until I moved to ivf but she seems to push you in that direction
What's one piece of advice would you give a prospective patient of Melissa Esposito at Shady Grove Fertility?
Make sure you are your own advocate. Research the different treatment options available and come to her with questions
During treatment, were you treated like a number or a human with Melissa Esposito at Shady Grove Fertility?
She took the time to give me her honest opinion on my situation and made personal phone calls to calm my nerves
Describe the protocols Melissa Esposito used in your cycles at Shady Grove Fertility and their degree of success.
I was on clomid 25mg. I ovulated on my own so the treatment was just a boost. It did not help because my issue is mfi
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Amy)
All of my nurses have been very accommodating. If one nurse isn’t available another one will assist you
Describe your experience with Shady Grove Fertility.
Some clinics perform certain procedures. It’s best to know what can be done locally and for what procedures you will need to travel for. The billing department can be a hassle. Verify your own coverage before accepting what the billing department tells you. I was told something was covered and ended up with a 3500 bill
Describe the costs associated with your care under Melissa Esposito at Shady Grove Fertility.
My cost was more than I expected
Describe Melissa Esposito's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I would prefer multiple because we can’t afford multiple rounds. We are older and this will be our last child.
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
I’ve only had issues with the billing department
10
Doctor
Melissa Esposito
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
9
8
Age 32 - 33
4 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $0 - $49K
1st of 3 Docs
Strongly Recommends
Neutral
Unsuccessful
He [Dr. Osheroff] always called to follow up during treatment and explained everything in detail...is a good communicator....He did not give false hope, but was compassionate at the same time. I was always well-informed every step of the way during our last IVF cycle....I was given the lowest doses, which were slowly increased based off of the results of my blood tests and ultrasounds. My body did not react quickly and they were only able to retrieve two eggs, one of which was transferred. It was not a successful cycle.
I paid a little less than $8,000 for one IVF cycle [at Shady Grove Fertility] that included a military discount...Appointments are readily available and you have access to a nurse 24/7 via phone. It is easy to get in touch with the nurses. The clinic is in convenient locations. The financial counselors could be a little bit more quick to respond though...[nurse] Responded quickly and was always available to answer any questions I had. Always organized and efficient, yet kind
How was your experience with Joseph Osheroff at Shady Grove Fertility?
Dr. Osheroff is a good communicator. He always explains things in detail. He did not give false hope, but was compassionate at the same time. I was always well-informed every step of the way during our last IVF cycle.
What's one piece of advice would you give a prospective patient of Joseph Osheroff at Shady Grove Fertility?
Don't be afraid to ask questions or take breaks from treatment if you need it.
During treatment, were you treated like a number or a human with Joseph Osheroff at Shady Grove Fertility?
He always called to follow up during treatment and explained everything in detail.
Describe the protocols Joseph Osheroff used in your cycles at Shady Grove Fertility and their degree of success.
I started off on birth control for a month and then started injections. I was given the lowest doses, which were slowly increased based off of the results of my blood tests and ultrasounds. My body did not react quickly and they were only able to retrieve two eggs, one of which was transferred. It was not a successful cycle.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kim B.)
Responded quickly and was always available to answer any questions I had. Always organized and efficient, yet kind.
Describe your experience with Shady Grove Fertility.
Appointments are readily available and you have access to a nurse 24/7 via phone. It is easy to get in touch with the nurses. The clinic is in convenient locations. The financial counselors could be a little bit more quick to respond though.
Describe the costs associated with your care under Joseph Osheroff at Shady Grove Fertility.
I paid a little less than $8,000 for one IVF cycle that included a military discount. My insurance did not cover any of the treatment.
9
Doctor
Joseph Osheroff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2012, Successful
7
7
Age 31 - 32
1 IVF
Anovulation
Other
Income $200K - $499K
Only Doc Seen
Neutral
Neutral
Successful
Dr. Osheroff was detailed and supportive of us. He is not overly emotional but was very informational. ... Shady Grove and Dr. Osheroff are strongly committed to the eSET philosophy, but ultimately it was our decision. ... Don’t expect him to be super emotional and listen to his advise. ... your contact with your doctor is limited by having to see other physicians when you are required to do most of the IVF procedures at the main clinic. ...
In my opinion Shady Grove is a numbers oriented practice, but you should not let that discourage you from seeking treatment as the standard of care is high. Every step of our treatment was ultimately our decision and we were respected. ... The entire staff in Columbia were warm and supportive. ... Shady Grove and Dr. Osheroff are strongly committed to the eSET philosophy, but ultimately it was our decision.
How was your experience with Joseph Osheroff at Shady Grove Fertility?
Dr. Osheroff was detailed and supportive of us. He is not overly emotional but was very informational. The worst part of the process at Shady Grove is that your contact with your doctor is limited by having to see other physicians when you are required to do most of the IVF procedures at the main clinic.
What's one piece of advice would you give a prospective patient of Joseph Osheroff at Shady Grove Fertility?
Don’t expect him to be super emotional and listen to his advise.
During treatment, were you treated like a number or a human with Joseph Osheroff at Shady Grove Fertility?
The entire staff in Columbia were warm and supportive.
Describe your experience with your nurse at Shady Grove Fertility.
The nursing staff is the best part of the Columbia office, and frankly they are the ones you have the most contact with due to your daily monitoring.
Describe your experience with Shady Grove Fertility.
In my opinion Shady Grove is a numbers oriented practice, but you should not let that discourage you from seeking treatment as the standard of care is high. Every step of our treatment was ultimately our decision and we were respected.
Describe the costs associated with your care under Joseph Osheroff at Shady Grove Fertility.
Fresh IVF cycle was around $19,000. Our yearly cryo for the 7 extra embryos we froze is $650/year.
Describe Joseph Osheroff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Shady Grove and Dr. Osheroff are strongly committed to the eSET philosophy, but ultimately it was our decision.
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
7
Doctor
Joseph Osheroff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
8
10
Age 33
1 Fertility Medications
Anovulation
Uterine Fibroids
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
She [Dr. Timmreck] was patient and straightforward. She knew the current research. She was thorough and honest. She answered our questions and never made us feel rushed or pressured. She outlined her plan for us and provided a rationale. She discussed next steps but was positive and encouraging...Clinic with HcG trigger. Progesterone inserts. Oral supplements. ..Ask all of your questions so that she has the opportunity to answer them...
[Shady Grove Columbia] Very organized and good hours for working women. They have everything organized and written so you don't have to try and remember. Easy to reach nurses via email...[The nurses] They were thorough and compassionate. Never made me feel bad no matter how many questions I had. Always got an answer quickly...She [Dr. Timmreck] outlined her plan for us and provided a rationale. She discussed next steps but was positive and encouraging.
How was your experience with Lorna Timmreck at Shady Grove Fertility?
She was patient and straightforward. She knew the current research. She was thorough and honest. She answered our questions and never made us feel rushed or pressured. She outlined her plan for us and provided a rationale. She discussed next steps but was positive and encouraging.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility?
Ask all of your questions so that she has the opportunity to answer them.
Describe the protocols Lorna Timmreck used in your cycles at Shady Grove Fertility and their degree of success.
Clinic with HcG trigger. Progesterone inserts. Oral supplements. We got pregnant and now have a healthy baby girl!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Casey McNeely)
They were thorough and compassionate. Never made me feel bad no matter how many questions I had. Always got an answer quickly.
Describe your experience with Shady Grove Fertility.
Very organized and good hours for working women. They have everything organized and written so you don't have to try and remember. Easy to reach nurses via email.
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility.
Do not recall
Describe Lorna Timmreck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/a
8
Doctor
Lorna Timmreck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
10
10
Age 38 - 39
3 IUI
Donor Sperm
PCOS
European
Native American
Income $100K - $199K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Timmreck was extremely patient with all of my questions, and very understanding when things didn't work out for a cycle. Even when I miscarried - I felt as though I was supported and cared for....Ask questions - dont' be afraid - she will answer them...Dr Timmreck was fantastic - highly recommend. She treated me as a person and not just another patient. I felt like she was genuinely concerned for my well being and cared about my success with the treatments....
All of the nursing staff [at Shady Grove - Columbia] cared for my well being. They were compassionate and kind every single visit. They cried with me when I miscarried and cheered me on every cycle. They were a large part of my support system...Excellent financing options. Fantastic front desk staff. Professional skilled phlebotomists. Excellent hours for accommodating schedules... Even when I miscarried - I felt as though I was supported and cared for....
How was your experience with Lorna Timmreck at Shady Grove Fertility?
Dr Timmreck was fantastic - highly recommend. She treated me as a person and not just another patient. I felt like she was genuinely concerned for my well being and cared about my success with the treatments.
What's one piece of advice would you give a prospective patient of Lorna Timmreck at Shady Grove Fertility?
Ask questions - dont' be afraid - she will answer them
During treatment, were you treated like a number or a human with Lorna Timmreck at Shady Grove Fertility?
Dr Timmreck was extremely patient with all of my questions, and very understanding when things didn't work out for a cycle. Even when I miscarried - I felt as though I was supported and cared for.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kim B)
All of the nursing staff cared for my well being. They were compassionate and kind every single visit. They cried with me when I miscarried and cheered me on every cycle. They were a large part of my support system
Describe your experience with Shady Grove Fertility.
Excellent financing options. Fantastic front desk staff. Professional skilled phlebotomists. Excellent hours for accommodating schedules
Describe the costs associated with your care under Lorna Timmreck at Shady Grove Fertility.
$10,000 est
10
Doctor
Lorna Timmreck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Consult
9
9
Age 31 - 32
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Joseph Osheroff] was very honest and explained a lot about my diagnosis and about our treatment options. Very compassionate. He was very informative. Explained so my husband and I both could understand...He answered all my questions and made me feel at ease with a very difficult situation.
[nurse at Shady Grove Fertility] was very organized and sympathetic to our situation...Treatment costs were not covered by insurance. Only testing...They are very upfront about their practices and very informative of the process. The clinic is very clean and organized.
How was your experience with Joseph Osheroff at Shady Grove Fertility?
He was very honest and explained a lot about my diagnosis and about our treatment options. Very compassionate. He was very informative. Explained so my husband and I both could understand. Neither of us have children so it's a new experience for both of us.
What's one piece of advice would you give a prospective patient of Joseph Osheroff at Shady Grove Fertility?
Check to see if treatment is covered by insurance.
During treatment, were you treated like a number or a human with Joseph Osheroff at Shady Grove Fertility?
He answered all my questions and made me feel at ease with a very difficult situation.
Describe the protocols Joseph Osheroff used in your cycles at Shady Grove Fertility and their degree of success.
We were both only tested. No treatments done.
Describe your experience with your nurse at Shady Grove Fertility.
She was very organized and sympathetic to our situation.
Describe your experience with Shady Grove Fertility.
Cost of treatments are expensive so check to see what's covered by your insurance. They are very upfront about their practices and very informative of the process. The clinic is very clean and organized.
Describe the costs associated with your care under Joseph Osheroff at Shady Grove Fertility.
Treatment costs were not covered by insurance. Only testing.
9
Doctor
Joseph Osheroff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Columbia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 25 - 26
1 IVF
Anovulation
Male Factor
Recurrent Pregnancy Loss
Other
Prefer not to answer
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Don’t wait too long because his [Dr. Eric Levens] appointments fill up fast...When the second transfer ended in another m/c, he suggested uterine septum removal before doing next transfer. This resulted in successful pregnancy. He made sure to do a extra ultrasound because initial HR was low. At this time he was realistic with us and therefore, we knew our chances. Thankfully it was successful and next an revealed higher HR...
When we had issues with our nurse [at Shady Grove] almost making a medication error and us calling to voice our concerns about her sloppiness with our care to office manger, he [Dr. Eric Levens] was the one who called us instead. He immediately switched our nurse and again made us feel at ease...their financial department is one of their worst departments. They are very wishy washy and not clear as to what you need to pay and what your paying for. We actually overpaid by a couple thousand and had to be reimbursed but I had to fight to get them to send the check and finally had to speak to financial manager. The coordinator I was assigned was terrible and I felt like I was constantly fighting to get in contact with her. When I did, I felt like she didn’t know what she was talking about and certainly wasn’t making things very clear.
How was your experience with Eric Levens at Shady Grove Fertility?
He is very good at explaining the process, the good, bad, and ugly. He makes sure you leave his office understanding everything. Several times he called us himself after hours to check in on us whether it was after our retrieval, when I got OHSS, and after each of our losses. He is hard to schedule with because he is sought after which makes booking difficult but when you are able to see him, the wait is worth it.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Schedule now. Don’t wait too long because his appointments fill up fast.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
He would call us on his way home from work. He explained everything in detail. When we had issues with our nurse almost making a medication error and us calling to voice our concerns about her sloppiness with our care to office manger, he was the one who called us instead. He immediately switched our nurse and again made us feel at ease. He was realistic with us and very thorough. He was personable and genuinely upset along with us when we list two out our first pregnancies.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
Lupron Antagonist Protocol. I produced 30 eggs. We did ICSI due to make factor. He suggested a frozen transfer due to me showing signs of OHSS, and my medical history. When the second transfer ended in another m/c, he suggested uterine septum removal before doing next transfer. This resulted in successful pregnancy. He made sure to do a extra ultrasound because initial HR was low. At this time he was realistic with us and therefore, we knew our chances. Thankfully it was successful and next an revealed higher HR.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Danielle Kelly)
To be honest she was disorganized from the start. She was very disconnected from the process and took forever to return our calls. At first, she was attentive to emailing but in reality she would read it seems the first paragraph of my email and then fail to answer the rest—so I would find myself having to email her several times to get answers to original email. The final straw was when she got the doses wrong for one of our transfer medications and almost compromised my lining being thick enough for our third transfer. I’m a nurse so I caught it. But we switched nurses after that to Mary. And she was a breath of fresh air.
Describe your experience with Shady Grove Fertility.
Their front desk is sometimes clueless and it at times takes several times to get through. However, their after hours line is very responsive. I would keep on top of your financial responsibility because we had to advocate a lot for ourselves to be reimbursed and make sure we were really paying what we were supposed to. Otherwise the clinic is good. They do have a rule to not bring your kids in which we LOVESD because who wants to see a persons child that you can’t seem to have yourself in a place where your paying thousands to have a kid? Just loves that they were sensitive toward that. It’s also renovated and clean. I’m not sure if it’s up and functioning yet but when we left they were building a procedural suite next door for retrieval’s, transfers, etc. which was much more convenient than going to their facility in Rockville. It was working to get accredited by insurance companies first at the time so we couldn’t use it. But still pretty neat! Also parking is terrible. They have one parking garage that services 4 office buildings. So arrive early to make sure you get a spot on time.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
We were lucky. Our treatment was covered partially by insurance. So our max OOP was $3500. However, their financial department is one of their worst departments. They are very wishy washy and not clear as to what you need to pay and what your paying for. We actually overpaid by a couple thousand and had to be reimbursed but I had to fight to get them to send the check and finally had to speak to financial manager. The coordinator I was assigned was terrible and I felt like I was constantly fighting to get in contact with her. When I did, I felt like she didn’t know what she was talking about and certainly wasn’t making things very clear.
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He actually works with NIH to prevent cases of negligence where fertility doctors are allowing transfers of 3 embryos (for example) and having sextuplets. He is advocate for only transferring one (based off our personal history) because we already had high risk factors for pregnancy.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Shady Grove Fertility.
This all had to do with our first nurse Danielle Kelly. She lost paperwork, ordered wrong doses of medications and sent wrong prescription to pharmacy (that we had done legwork to find I must note because medication was special script), she also seemed to always be out of office. This all contributed to mistakes that were made. I don’t think it was the other staffs fault.
10
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
8
9
Age 40 - 41
1 IVF
Black or African-American
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
His [Dr. Levens] knowledge and competence is without question. ... Because he was not available without an appointment, it was difficult to speak with him about questions or concerns. This was frustrating because it was my first cycle. He is thorough and compassionate if the news is not as hoped as was our case. He has adjusted treatment based on our specific results and explained the next steps.
The clinic [Shady Grove Fertility] overall is doing a great job however we noticed a lack of consistency in result reporting in dealing with the nursing staff. My nurse would call and not give the details of my monitoring appt or test results unless I asked specifics while others nurses would give me the results without prompting. After talking with my doc the day I was scheduled to trigger another nurse was trying to get us to buy more meds! She had not looked at my chart really and we could tell she had no idea but it did cause some confusion that day.
How was your experience with Eric Levens at Shady Grove Fertility?
His knowledge and competence is without question. As a doctor myself, I had to remind him that I wanted to know every detail without the sugarcoating or layman's optimism. Because he was not available without an appointment, it was difficult to speak with him about questions or concerns. This was frustrating because it was my first cycle. He is thorough and compassionate if the news is not as hoped as was our case. He has adjusted treatment based on our specific results and explained the next steps.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Patients have all different backgrounds and those who want to know more detail should be treated accordingly within reason.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
It was at times difficult to speak directly with him, however, I understand that he is extremely busy as the medical director of the clinic. When I did leave questions, he definitely would call back with an answer within a day or two. He was well versed with my record when we did talk.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
Based on AMH, FSH, it was determined that my ovarian reserve was more than adequate and similar to someone approximately 5-6 yrs younger however quality was still unknown. The protocol was about 15 days and began with gonal f 150iu and 75iu of menopur. The menopur was increased up to 225 in the last week. I took doses of Cetrotide and used Leuprolide as the trigger. 17 eggs were retrieved, 13 of which were mature. 9 embryos were fertilized with 2 making it to day 6. Embryo testing of the 2 showed chromosome 21 trisomy and chromosome 21 monosomy. My husband and I were sent out for karyotype testing and awaiting results.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Courtney Schmidt)
She was very responsive and willing to go the extra mile if needed. She was always accessible which was a plus considering that I could not always reach my doc. She would pass along any message or question so that I could get an answer quickly.
Describe your experience with Shady Grove Fertility.
The clinic overall is doing a great job however we noticed a lack of consistency in result reporting in dealing with the nursing staff. My nurse would call and not give the details of my monitoring appt or test results unless I asked specifics while others nurses would give me the results without prompting. After talking with my doc the day I was scheduled to trigger another nurse was trying to get us to buy more meds! She had not looked at my chart really and we could tell she had no idea but it did cause some confusion that day.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
We did a multicycle package with a military discount and paid additional 5k for blast genetic testing. Altogether the services were 18k without medication.
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Given our age and no children, we will be transferring more than 1 blast if available.
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
Previous box discussed this conflict.
8
Doctor
Eric Levens
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources