Shady Grove Fertility

66 doctors work here

Rated 8.5
Strongly recommend: 66%Neutral: 22%Don't recommend: 12%8.5
66% strongly recommend
462 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.3
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,940
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
66 doctors work here
8
Average Doctor Score
Robert Stillman
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Isaac Sasson
Shady Grove Fertility
100% strongly recommend
21 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Jeanne O'Brien
Shady Grove Fertility
90% strongly recommend
20 Reviews
Rated 9.6
Strongly recommend: 90%Neutral: 6%Don't recommend: 3%9.6
Anitha Nair
Shady Grove Fertility
86% strongly recommend
18 Reviews
Rated 9.5
Strongly recommend: 86%Neutral: 10%Don't recommend: 3%9.5
Celso Silva
Shady Grove Fertility
83% strongly recommend
13 Reviews
Rated 9.4
Strongly recommend: 83%Neutral: 8%Don't recommend: 9%9.4
Sunita Kulshrestha
Shady Grove Fertility
72% strongly recommend
4 Reviews
Rated 9.4
Strongly recommend: 72%Neutral: 28%9.4
Eric Levens
Shady Grove Fertility
86% strongly recommend
39 Reviews
Rated 9.4
Strongly recommend: 86%Neutral: 12%Don't recommend: 3%9.4
Nicole Banks
Shady Grove Fertility
72% strongly recommend
5 Reviews
Rated 9.4
Strongly recommend: 72%Neutral: 28%9.4
Anate Aelion Brauer
Shady Grove Fertility
91% strongly recommend
9 Reviews
Rated 9.3
Strongly recommend: 91%Don't recommend: 9%9.3
Anish Shah
Shady Grove Fertility
84% strongly recommend
21 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 16%9.3
Tarita Pakrashi
Shady Grove Fertility
73% strongly recommend
12 Reviews
Rated 9.3
Strongly recommend: 73%Neutral: 27%9.3
Brianna Schumacher
Shady Grove Fertility
67% strongly recommend
5 Reviews
Rated 9.3
Strongly recommend: 67%Neutral: 33%9.3
Tara Budinetz
Shady Grove Fertility
80% strongly recommend
12 Reviews
Rated 9.2
Strongly recommend: 80%Neutral: 20%9.2
Patricia McShane
Shady Grove Fertility
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Ricardo Yazigi
Shady Grove Fertility
68% strongly recommend
9 Reviews
Rated 9
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%9
Joseph Doyle
Shady Grove Fertility
68% strongly recommend
18 Reviews
Rated 9
Strongly recommend: 68%Neutral: 32%9
Geof Tidey
Shady Grove Fertility
64% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 64%Neutral: 27%Don't recommend: 9%9
Gilbert Mottla
Shady Grove Fertility
57% strongly recommend
17 Reviews
Rated 8.9
Strongly recommend: 57%Neutral: 43%8.9
Frank Chang
Shady Grove Fertility
62% strongly recommend
16 Reviews
Rated 8.9
Strongly recommend: 62%Neutral: 33%Don't recommend: 6%8.9
Andrea Reh
Shady Grove Fertility
74% strongly recommend
13 Reviews
Rated 8.9
Strongly recommend: 74%Neutral: 11%Don't recommend: 15%8.9
Shayne Plosker
Shady Grove Fertility
74% strongly recommend
16 Reviews
Rated 8.8
Strongly recommend: 74%Neutral: 8%Don't recommend: 19%8.8
Cigdem (Cori) Tanrikut
Shady Grove Fertility
40% strongly recommend
2 Reviews
Rated 8.8
Strongly recommend: 40%Neutral: 60%8.8
Erika Johnston-MacAnanny
Shady Grove Fertility
71% strongly recommend
14 Reviews
Rated 8.8
Strongly recommend: 71%Neutral: 25%Don't recommend: 4%8.8
Shruti Malik
Shady Grove Fertility
62% strongly recommend
7 Reviews
Rated 8.8
Strongly recommend: 62%Neutral: 30%Don't recommend: 8%8.8
Jason Bromer
Shady Grove Fertility
66% strongly recommend
47 Reviews
Rated 8.7
Strongly recommend: 66%Neutral: 27%Don't recommend: 7%8.7
David Saffan
Shady Grove Fertility
47% strongly recommend
13 Reviews
Rated 8.6
Strongly recommend: 47%Neutral: 47%Don't recommend: 6%8.6
Joseph Osheroff
Shady Grove Fertility
63% strongly recommend
7 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 37%8.5
Lauren Roth
Shady Grove Fertility
56% strongly recommend
8 Reviews
Rated 8.5
Strongly recommend: 56%Neutral: 44%8.5
Michael Levy
Shady Grove Fertility
70% strongly recommend
10 Reviews
Rated 8.5
Strongly recommend: 70%Neutral: 13%Don't recommend: 17%8.5
Ryan Martin
Shady Grove Fertility
65% strongly recommend
11 Reviews
Rated 8.4
Strongly recommend: 65%Don't recommend: 35%8.4
Kate Devine
Shady Grove Fertility
42% strongly recommend
8 Reviews
Rated 8.4
Strongly recommend: 42%Neutral: 52%Don't recommend: 6%8.4
Anthony Imudia
Shady Grove Fertility
77% strongly recommend
11 Reviews
Rated 8.2
Strongly recommend: 77%Don't recommend: 23%8.2
Melissa Esposito
Shady Grove Fertility
63% strongly recommend
11 Reviews
Rated 8.1
Strongly recommend: 63%Neutral: 25%Don't recommend: 12%8.1
Alex Polotsky
Shady Grove Fertility
56% strongly recommend
19 Reviews
Rated 8
Strongly recommend: 56%Neutral: 28%Don't recommend: 16%8
Eric Widra
Shady Grove Fertility
36% strongly recommend
25 Reviews
Rated 7.7
Strongly recommend: 36%Neutral: 52%Don't recommend: 12%7.7
Barbara Osborn
Shady Grove Fertility
19% strongly recommend
11 Reviews
Rated 7.5
Strongly recommend: 19%Neutral: 36%Don't recommend: 45%7.5
Brad Swelstad
Shady Grove Fertility
55% strongly recommend
18 Reviews
Rated 7.5
Strongly recommend: 55%Neutral: 17%Don't recommend: 27%7.5
Shona Murray
Shady Grove Fertility
53% strongly recommend
25 Reviews
Rated 7.3
Strongly recommend: 53%Neutral: 13%Don't recommend: 34%7.3
Michael Edelstein
Shady Grove Fertility
38% strongly recommend
11 Reviews
Rated 7.3
Strongly recommend: 38%Neutral: 30%Don't recommend: 33%7.3
Paulette Browne
Shady Grove Fertility
29% strongly recommend
5 Reviews
Rated 7.3
Strongly recommend: 29%Neutral: 57%Don't recommend: 14%7.3
Howard McClamrock
Shady Grove Fertility
44% strongly recommend
7 Reviews
Rated 7.2
Strongly recommend: 44%Neutral: 25%Don't recommend: 31%7.2
Kimberly Moon
Shady Grove Fertility
30% strongly recommend
15 Reviews
Rated 7
Strongly recommend: 30%Neutral: 34%Don't recommend: 36%7
Jeffrey McKeeby
Shady Grove Fertility
32% strongly recommend
13 Reviews
Rated 7
Strongly recommend: 32%Neutral: 23%Don't recommend: 45%7
Simon Kipersztok (retired)
Shady Grove Fertility
40% strongly recommend
5 Reviews
Rated 7
Strongly recommend: 40%Neutral: 40%Don't recommend: 20%7
Caleb Kallen
Shady Grove Fertility of Philadelphia
52% strongly recommend
10 Reviews
Rated 7
Strongly recommend: 52%Neutral: 1%Don't recommend: 47%7
Tomer Singer
Shady Grove Fertility
40% strongly recommend
11 Reviews
Rated 6.9
Strongly recommend: 40%Neutral: 19%Don't recommend: 40%6.9
Rachana Garde
Shady Grove Fertility
51% strongly recommend
10 Reviews
Rated 6.9
Strongly recommend: 51%Neutral: 17%Don't recommend: 32%6.9
Naveed Khan
Shady Grove Fertility
49% strongly recommend
8 Reviews
Rated 6.9
Strongly recommend: 49%Neutral: 27%Don't recommend: 24%6.9
Rebecca Chason
Shady Grove Fertility
33% strongly recommend
3 Reviews
Rated 6.7
Strongly recommend: 33%Neutral: 33%Don't recommend: 33%6.7
Stephanie Beall
Shady Grove Fertility
50% strongly recommend
9 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%6.7
Eugene Katz (retired)
Shady Grove Fertility
27% strongly recommend
9 Reviews
Rated 6.5
Strongly recommend: 27%Neutral: 50%Don't recommend: 23%6.5
Arthur Sagoskin
Shady Grove Fertility
23% strongly recommend
9 Reviews
Rated 6.3
Strongly recommend: 23%Neutral: 37%Don't recommend: 40%6.3
Lorna Timmreck
Shady Grove Fertility
23% strongly recommend
7 Reviews
Rated 6
Strongly recommend: 23%Neutral: 39%Don't recommend: 39%6
Paul Shin
Shady Grove Fertility
50% strongly recommend
2 Reviews
Rated 5
Strongly recommend: 50%Don't recommend: 50%5
Nancy Durso
Shady Grove Fertility
22% strongly recommend
9 Reviews
Rated 4.6
Strongly recommend: 22%Neutral: 7%Don't recommend: 71%4.6
Sandy Li
Shady Grove Fertility
0% strongly recommend
1 Review
Rated 3
Don't recommend: 100%3
Nicole Doyle
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Selma Amrane
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Robert Setton
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jennifer Hsu
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Emily Barnard
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Cassandra Roeca
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Nanette Santoro
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Rachel Sprague
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Jessica Kanter
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Russell Hayden
Shady Grove Fertility
strongly recommend
0 Reviews
Rated
Show 62 more

This clinic has 37 offices

Allentown
5018 Medical Center Circle, Suite 210
Allentown, PA 18106
484-640-5367
Annapolis
2000 Medical Parkway
Annapolis, MD 21401
410.224.5500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Baltimore
720 Aliceanna Street
Baltimore, MD 21202
443.825.3340
Bel Air
201 Plumtree Road
Bel Air, MD 21015
410.569.0545
Brandon
515 South Kings Ave
Brandon, FL 33511
813-513-6794
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217
929.419.5123
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
610.981.6000
Colorado Springs - Shady Grove
4125 Briargate Parkway, Suite 350
Colorado Springs, CO 80920
719-314-3333
Columbia
10630 Little Patuxent Parkway
Columbia, MD 21044
410.997.6999
Denver
8200 E. BELLEVIEW AVENUE, SUITE 615-E
Greenwood Village, CO 80111
720-704-8221
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031
703.876.0735
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Frederick
165 Thomas Johnson Dr.
Frederick, MD 21702
301.631.1180
Fredericksburg
200 Executive Center Pkwy
Fredericksburg, VA 22401
877-455-2182
Glen Burnie
203 Hospital Drive
Glen Burnie, MD 21061
(410) 328-2304
Hagerstown
1165 Imperial Drive
Hagerstown, MD 21740
1.888.761.1967
Henrico
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Leesburg
19500 Sandridge Way
Leesburg, VA 20176
703-723-1757
Manhattan
110 E 60th St
New York, NY 10022
212-203-4826
Marietta
61 Whitcher St
Marietta, GA 30060
678-540-1098
Norfolk
601 Colley Avenue
Norfolk, VA 23507
757-937-7955
Richmond
7607 Forest Ave
Richmond, VA 23229
804-256-2986
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Salisbury
1647 Woodbrooke Drive
Salisbury, MD 21804
1.888.761.1967
Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
202.677.4720
Silver Spring
804 Pershing Dr
Silver Spring, MD 20910
877-975-5529
Stony Point
9030 Stony Point Pkwy
Richmond, VA 23235
804-500-9999
Tampa Westshore
5016 West Cypress Street
Tampa, FL 33607
813-321-0146
Towson
901 Dulaney Valley Road
Towson, MD 21204
410.512.8300
Waldorf
3010 Crain Highway
Waldorf, MD 20601
301.705.9923
Warrington
865 Easton Road Suite 290
Warrington, PA 18976
1-888-761-1967
Washington DC
2021 K Street NW
Washington, DC 20006
202.296.2595
Wesley Chapel
2324 Cypress Cove
Wesley Chapel, FL 33544
813-616-1442
Westminster
844 Washington Rd
Westminster, MD 21157
410.512.8300
Wexford
6400 Brooktree Ct
Wexford, PA 15090
412.785.1057
Woodbridge
13580 Groupe Drive
Woodbridge, VA 22192
703-680-1770
Show 35 more

456 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2010, Successful
10
10
Age 33 - 34
4 IVF
Tubal Blockage
European
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr Garde] always took plenty of time when me. I never felt like I was rushed. She answered every question I had and I never felt like a question was ignored....We traveled from another state because having a singleton was very important to us. Dr. Garde understood that. We did two cycles with her and she always adjusted the protocols as needed along the way.
We traveled from out of state because we wanted to be at a clinic that helped people achieve singleton pregnancies. We felt that other clinics downplayed the risk of carrying twins (not just higher-order multiples). They [Shady Grove] were very used to working with out-of-state patients and we appreciated that.
How was your experience with Rachana Garde at Shady Grove Fertility?
Dr. Garde was easy to talk to and she really attempted to get a feel for what was important to US.
What's one piece of advice would you give a prospective patient of Rachana Garde at Shady Grove Fertility?
Travel as far as you need to to see Dr. Garde!
During treatment, were you treated like a number or a human with Rachana Garde at Shady Grove Fertility?
She always took plenty of time when me. I never felt like I was rushed. She answered every question I had and I never felt like a question was ignored.
Describe the protocols Rachana Garde used in your cycles at Shady Grove Fertility and their degree of success.
We traveled from another state because having a singleton was very important to us. Dr. Garde understood that. We did two cycles with her and she always adjusted the protocols as needed along the way.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mary)
Every time we called Mary, she picked up the phone herself. We never had to leave messages with voicemail or with a receptionist. We had ONE nurse and she was easily accessible. That meant a lot to us.
Describe your experience with Shady Grove Fertility.
We traveled from out of state because we wanted to be at a clinic that helped people achieve singleton pregnancies. We felt that other clinics downplayed the risk of carrying twins (not just higher-order multiples). They were very used to working with out-of-state patients and we appreciated that.
Describe the costs associated with your care under Rachana Garde at Shady Grove Fertility.
Another reason we chose this clinic is because they had one of the most generous shared help plans in the country. We did misunderstand the plan (our fault) and did not use it the first cycle (although we had an income-based discount). If we had had a full understanding of the program, we would have ended up saving ourselves the cost of that one cycle.
10
Doctor
Rachana Garde
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Woodbridge
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2010, Successful
10
10
IVF
4 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He was kind, engaged, focused on me and my issues, while being forthcoming and honest. Did not have a God complex like I saw at Dominion Fertility.
[The nursing staff was] good but not always as on the ball as I wanted given how anxious you tend to be... One Friday I did not receive an update call. It was v frustrating but not unforgivable.
How was your experience with Eric Widra at Shady Grove Fertility?
Done previously.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
Use other tools to keep perspective such as yoga and meditation.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
He was kind, engaged, focused on me and my issues, while being forthcoming and honest. Did not have a God complex like I saw at Dominion Fertility.
Describe your experience with the nursing staff at Shady Grove Fertility.
Good but not always as on the ball as I wanted given how anxious you tend to be. They were good but it is the hardest thing most of their patients have ever gone through.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility.
One Friday I did not receive an update call. It was v frustrating but not unforgivable.
10
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
2003 - 2010, Successful
10
10
Age 41 - 48
4 IUI
4 IVF
Male Factor
Income $200K - $499K
Marketer or PR
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Successful
Extraordinary physician [Michael Levy] who is medically excellent and emotionally intelligent....He focused on medical, emotional and financial aspects of care and conveyed warmth and hope....You will love him.
My nurse [at Shady Grove] felt like a partner. She cared as much about our outcome as we did. [The clinic was] cheerful, friendly, energetic, organized, efficient. Well run.
How was your experience with Michael Levy at Shady Grove Fertility?
Extraordinary physician who is medically excellent and emotionally intelligent.
What's one piece of advice would you give a prospective patient of Michael Levy at Shady Grove Fertility?
You will love him.
During treatment, were you treated like a number or a human with Michael Levy at Shady Grove Fertility?
He focused on medical, emotional and financial aspects of care and conveyed warmth and hope.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kathy bugge)
My nurse felt like a partner. She cared as much about our outcome as we did.
Describe your experience with Shady Grove Fertility.
Cheerful, friendly, energetic, organized, efficient. Well run.
Describe the costs associated with your care under Michael Levy at Shady Grove Fertility.
It was mostly covered by insurance
10
Doctor
Michael Levy
Humanity
Communication
Frequency Seen
Compassion
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

Unsuccessful
2
1
4 IUI
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We met with him for our initial consultation and after that we essentially never saw him again during treatment....He [Dr. McKeeby] seems like a nice guy, but there was never any real follow up or interest in my case. He arrived to an appointment unprepared and clearly didn’t review my test results... as they were incomplete and required a follow up exam...Dr. McKeeby was supposed to follow up with me after our final meeting regarding the next steps and he never did...
They’d say they’d call and then they [Shady Grove Salisbury] wouldn’t. They’d forget to relay test results. Ordering medication was a nightmare thanks to no help on their part. The nurses/staff don’t seem to really make a connection with the patients because it’s always a different nurse calling with results, or communicating the doctor’s orders....Provided medication charts were halfway completed, failed to be informed of exam results... which ultimately delayed starting treatment, issues with prescriptions being called in
How was your experience with Jeffrey McKeeby at Shady Grove Fertility?
He seems like a nice guy, but there was never any real follow up or interest in my case. He arrived to an appointment unprepared and clearly didn’t review my test results... as they were incomplete and required a follow up exam. This somehow slipped through the cracks (one of many times overall with this clinic). I’m still trying to figure out if this was the fault of Dr. Mckeeby, the nurses or the clinic’s organization. Either way, it’s super disappointing. Finally, Dr. McKeeby was supposed to follow up with me after our final meeting regarding the next steps and he never did...
During treatment, were you treated like a number or a human with Jeffrey McKeeby at Shady Grove Fertility?
We met with him for our initial consultation and after that we essentially never saw him again during treatment. During that time, I can 100% say he wouldn’t recognize me as a patient if he saw me in the waiting room.
Describe your experience with the nursing staff at Shady Grove Fertility.
They’d say they’d call and then they wouldn’t. They’d forget to relay test results. Ordering medication was a nightmare thanks to no help on their part. The nurses/staff don’t seem to really make a connection with the patients because it’s always a different nurse calling with results, or communicating the doctor’s orders. We are all just numbers.
Describe your experience with Shady Grove Fertility.
I was so hopeful that SGF would help my husband and I. Words can’t explain how disappointed I am with their organization as a whole. If I would have gotten pregnant right away I’d be happy because a) I wouldn’t have experienced the many weaknesses of their organization after treating there for a year, and b) I’d have a baby. This clinic is for women who get pregnent within two cycles. Anything more than that, you’ll learn that you’re just a number. The only reason I stayed for so long is because I was desperate and there a few other choices in the area.
Describe the costs associated with your care under Jeffrey McKeeby at Shady Grove Fertility.
Insurance covered most costs.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Shady Grove Fertility.
Annapolis office - Provided medication charts were halfway completed, failed to be informed of exam results... which ultimately delayed starting treatment, issues with prescriptions being called in or lack thereof, was told by Nursing staff it wasn’t worth doing insurance appeal against doctor’s advice, getting in touch with nurses was difficult, lack of empathy from staff, lack of communication, etc, etc.
2
Doctor
Jeffrey McKeeby
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
1
Clinic
Shady Grove Fertility
Salisbury
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Successful
10
10
1 IUI
2 IVF
Egg Freezing
Endometriosis
Unexplained
European
Income $500K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I highly recommend Dr. Widra. Friends have been successful. He is honest, compassionate, trustworthy and very skilled....Go see him. You will know where you stand and he will always be up front.
They [the staff at Shady Grove] understood the journey on which you were embarking and the emotion surrounding it. Dr. Widra and all of the Shady Grove staff were so compassionate...When I got a negative result she could not have been kinder and more compassionate.
How was your experience with Eric Widra at Shady Grove Fertility?
I highly recommend Dr. Widra. Friends have been successful. He is honest, compassionate, trustworthy and very skilled.
What's one piece of advice would you give a prospective patient of Eric Widra at Shady Grove Fertility?
Go see him. You will know where you stand and he will always be up front.
During treatment, were you treated like a number or a human with Eric Widra at Shady Grove Fertility?
They understood the journey on which you were embarking and the emotion surrounding it. Dr. Widra and all of the Shady Grove staff were so compassionate. When I read the story of this site's founders I was compelled to do the survey because we were lucky enough to have a great experience. And I am confident I would be writing this even if I did not become pregnant.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Sandra)
When I got a negative result she could not have been kinder and more compassionate. And when I became pregnant, she was elated. They are in lock step with you.
10
Doctor
Eric Widra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Successful
10
10
2 IUI
3 IVF
Donor Eggs
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Operations
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Mottla was very knowledgable and took the time I needed to process the challenges in my journey. He went above and beyond. He is direct and to the point. He is efficient and on time. His new office is lovely and much nicer and larger than the prior one.
Anne [nurse at Shady Grove] and Dr. Mottla were completely on the same page. I heard everything twice....Dr Mottla was very knowledgable and took the time I needed to process the challenges in my journey. He went above and beyond. He is direct and to the point. He is efficient and on time. His new office is lovely and much nicer and larger than the prior one.
How was your experience with Gilbert Mottla at Shady Grove Fertility?
Dr Mottla was very knowledgable and took the time I needed to process the challenges in my journey. He went above and beyond. He is direct and to the point. He is efficient and on time. His new office is lovely and much nicer and larger than the prior one.
What's one piece of advice would you give a prospective patient of Gilbert Mottla at Shady Grove Fertility?
Listen to him.
During treatment, were you treated like a number or a human with Gilbert Mottla at Shady Grove Fertility?
Dr. Mottla was great. He always made a point to follow up with me and explain the plan. He saw me in the morning for monitoring and modified his schedule to accommodate mine.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Anne Stegner)
Anne and Dr. Mottla were completely on the same page. I heard everything twice.
10
Doctor
Gilbert Mottla
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Annapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources