Sher Fertility Solutions New York

2 doctors work here

Rated 9.1
Strongly recommend: 81%Neutral: 12%Don't recommend: 7%9.1
81% strongly recommend
162 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
967
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

New York
425 Fifth Ave
New York, NY 10016
Purchase (closed)
3020 Westchester Ave
Purchase, NY 10577

130 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 41 - 42
2 IVF
Poor Egg Quality
Income $100K - $199K
3rd of 3 Docs
3 IUI With Other Docs
4 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Tortoriello always personally answered all my questions or concerns in a very timely manner. When I was waiting in the waiting room he always addressed me by my name with a smile!..He is very caring, compassionate, and funny! He always made me feel very welcome and didn't mind answering questions more than once.
My insurance covered 90% of the [Sher Fertility New York] costs...My advice would be if you have any concerns along the way, you should contact Dr. Tortoriello, directly, and he will will address your concerns immediately...First cycle with Dr T, resulted in 19 eggs...Fresh day 5 embryo transfer...
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I couldn’t have asked for a more amazing experience with Dr. T! He is absolutely wonderful and I always felt like I was in good hands. He is very caring, compassionate, and funny! He always made me feel very welcome and didn't mind answering questions more than once.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
My advice would be if you have any concerns along the way, you should contact Dr. Tortoriello, directly, and he will will address your concerns immediately.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. Tortoriello always personally answered all my questions or concerns in a very timely manner. When I was waiting in the waiting room he always addressed me by my name with a smile!
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
HGH, estrogen patch, cetrotide. follistim and menopur. Fresh day 5 embryo transfer. First time I did estrogen priming, and using HGH. First cycle with Dr T, resulted in 19 eggs, the most eggs retrieved with my previous doctor was 10. My previous doctor used Lupron, and Dr. T Suggested that Lupron was one of the problems.
Describe your experience with Sher Fertility Solutions New York.
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Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
My insurance covered 90% of the costs
10
Doctor
Drew Tortoriello
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
2 IVF
Unexplained
Engineer
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Tortoriello was very attentive to my body and was able to improve my results with egg retrievals, and also improved my lining before the transfer...He added Viagra to my cycle of egg retrieval and transfer to improve egg quality and lining...was always very gentle and caring, he explained his intentions step by step and was always available via email if I had more questions
The team of nurses and crew [at Sher Fertility Solutions New York] were so nice and caring, they were always available for any of my questions...They were very clean and careful. I liked the fact that all treatments like egg retrieval,transfer, doctor appointments were on the same building...Thank you Sher fertility clinic and Dr Drew Tortoriello for the wonderful journey together.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
After 3 years of trying to conceive with IVF and other fertility treatments, a friend recommended Dr Tortoriello and starting treatments with him was the best decision I could ever make. After several month I was pregnant 😊 Dr Tortoriello was very attentive to my body and was able to improve my results with egg retrievals, and also improved my lining before the transfer. I trusted his judgment and I am recommending him to any women dreaming to become a mother, he will not give up and try all the new treatments out there. Also, his team of nurses and crew were so nice and caring, they were always available for any of my questions and I was very pleased with the way the handled the clinic during Covid-19 pandemic. Thank you Sher fertility clinic and Dr Drew Tortoriello for the wonderful journey together.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Listen to him he knows best
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr.T was always very gentle and caring, he explained his intentions step by step and was always available via email if I had more questions
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
He added Viagra to my cycle of egg retrieval and transfer to improve egg quality and lining.
Describe your experience with Sher Fertility Solutions New York.
The team of nurses and crew were so nice and caring, they were always available for any of my questions and I was very pleased with the way the handled the clinic during Covid-19 pandemic. They were very clean and careful. I liked the fact that all treatments like egg retrieval,transfer, doctor appointments were on the same building (with my first clinic those were in a different far away clinic)
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
around 20,000 $
10
Doctor
Drew Tortoriello
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
2 IUI
2 IVF
Endometriosis
Tubal Blockage
European
Income $200K - $499K
Operations
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
With a frozen embryo transfer and genetic testing Dr Dicken advised the chances of success were high enough only one embryo was needed and we had success!...never made me feel rushed and always took her time to explain everything to me...She was kind, compassionate and knowledgeable. She even caught complications two other doctors I consulted with missed. She always took her time with me and fully explained everything. She’s the best and I will use her again.
All the nurses [at Sher Fertility of New York] were very friendly and knowledgeable...The care was pricey but in line with anywhere else and definitely not the most expensive. They did offer financing though I didn’t take advantage of it...Loved the clinic. Everyone was very friendly. Easy to get in touch with them and to get an appointment. Never really had to wait. Everything was very clean and I always felt comfortable. Everyone was very professional. I will gladly go to them again for our next and already have recommended them to friends.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
She was kind, compassionate and knowledgeable. She even caught complications two other doctors I consulted with missed. She always took her time with me and fully explained everything. She’s the best and I will use her again.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
If things don’t work as planned first try keep trying and don’t loose hope.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr Dicken never made me feel rushed and always took her time to explain everything to me.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
She supported egg transfer with medication/hormones which I think made all the difference.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
All the nurses were very friendly and knowledgeable.
Describe your experience with Sher Fertility Solutions New York.
Loved the clinic. Everyone was very friendly. Easy to get in touch with them and to get an appointment. Never really had to wait. Everything was very clean and I always felt comfortable. Everyone was very professional. I will gladly go to them again for our next and already have recommended them to friends.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
The care was pricey but in line with anywhere else and definitely not the most expensive. They did offer financing though I didn’t take advantage of it.
Describe Cary Dicken's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
With a frozen embryo transfer and genetic testing Dr Dicken advised the chances of success were high enough only one embryo was needed and we had success!
10
Doctor
Cary Dicken
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2020 - 2022, Successful
NPS
10
NPS
10
Age 41 - 43
East Asian
Income $100K - $199K
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Drew Tortoriello] took the time to walk me through the process and explain my options to me...He was on top of his communication. He replies to his emails quickly and ensure all questions are answered. I left each appointment knowing what to expect at the next one...If you want to be seen by the doctor (ultrasounds, etc.) the hours are limited to the morning only. Afternoon appointments are done by the technicians only but reviewed by the doctor...
Overall the nursing staff [at Sher Fertility Solutions New York] were very helpful and thoughtful throughout the process...If you want to be seen by the doctor (ultrasounds, etc.) the hours are limited to the morning only. Afternoon appointments are done by the technicians only but reviewed by the doctor. They dont do weekend appointments for general follow up but only for procedures...
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I had a wonderful experience. He was on top of his communication. He replies to his emails quickly and ensure all questions are answered. I left each appointment knowing what to expect at the next one.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Dont be afraid to ask. He'll take the time to answer.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He took the time to walk me through the process and explain my options to me
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Overall the nursing staff were very helpful and thoughtful throughout the process.
Describe your experience with Sher Fertility Solutions New York.
If you want to be seen by the doctor (ultrasounds, etc.) the hours are limited to the morning only. Afternoon appointments are done by the technicians only but reviewed by the doctor. They dont do weekend appointments for general follow up but only for procedures.
10
Doctor
Drew Tortoriello
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Successful
NPS
10
NPS
10
3 IVF
1 Egg Freezing
4 Embryo Freezing
Anovulation
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $50K - $99K
Business Executive
2nd of 8 Docs
2 IUI With Other Docs
5 IVF With Other Docs
2 Egg Freezing With Other Docs
8 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Tortoriello were always a pleasure to deal with. Felt like they were my second family. Dr. T always had the time to talk - i never felt rushed, stopped to say hello if he saw me in the waiting room. Was open and honest about potential risks and his opinions. His calm and caring demeanor always made us feel confident we were in good hands.
I found SIRM at the cutting edge of anything new in the fertility field. The staff was friendly, their phone calls prompt. Clinic clean and calm. During the difficult journey and many IVF cycles that many doctors had given up hope - they were the ones that ultimately were able to think out of the box and get me to my miracle...i loved going to the office!!! they were all fun and caring and professional.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
The staff and Dr. Tortoriello were always a pleasure to deal with. Felt like they were my second family. Dr. T always had the time to talk - i never felt rushed, stopped to say hello if he saw me in the waiting room. Was open and honest about potential risks and his opinions. His calm and caring demeanor always made us feel confident we were in good hands.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
use him! lol
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
always patient and attentive to all my questions
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
i loved going to the office!!! they were all fun and caring and professional.
Describe your experience with Sher Fertility Solutions New York.
I found SIRM at the cutting edge of anything new in the fertility field. The staff was friendly, their phone calls prompt. Clinic clean and calm. During the difficult journey and many IVF cycles that many doctors had given up hope - they were the ones that ultimately were able to think out of the box and get me to my miracle.
10
Doctor
Drew Tortoriello
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5