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Sher Fertility Solutions New York

2 doctors work here

Rated 9.1
Strongly recommend: 81%Neutral: 12%Don't recommend: 8%9.1
81% strongly recommend
158 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
967
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
2 doctors work here
8.8
Average Doctor Score
Drew Tortoriello
Sher Fertility Solutions New York
86% strongly recommend
77 Reviews
Rated 9.3
Strongly recommend: 86%Neutral: 9%Don't recommend: 5%9.3
Geoffrey Sher
Sher Fertility Solutions New York
81% strongly recommend
20 Reviews
Rated 8.3
Strongly recommend: 81%Neutral: 5%Don't recommend: 14%8.3

This clinic has 2 offices
Visit clinic website

New York
425 Fifth Ave
New York, NY 10016
(646) 792-7476
Purchase (closed)
3020 Westchester Ave
Purchase, NY 10577
(914) 696-7476

126 patient reviews filtered by:

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Most Recent
2014, Unsuccessful
8
10
Age 33
2 IUI
1 IVF
Donor Sperm
Ashkenazi Jewish
Income $0 - $49K
Teacher
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
Review of
[Dr. Tortoriello] isn’t always direct with offering information that you might need to know in anticipation of your needs... He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch...I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
[Sher Fertility is] Small, short wait times. Front desk person is smart and organized. I always felt like I was in good hands. They do their lab testing on the premises, so you never have to wait long for results...Everyone was great at drawing blood quickly and neatly. All were very kind and friendly...I went to the Westchester office for a Beta test one time on a Friday, and the results came in but there was a communication error between the two clinics and I didn’t get my results until the following Tuesday. I ended up staying on progesterone unnecessarily for three extra days. It was very stressful.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is great! He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Make sure you ask questions. He will answer, but isn’t always direct with offering information that you might need to know in anticipation of your needs.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Sheri was a small facility. I never waited very long, and it always felt comfortable in the waiting room. Everyone was friendly and kind, and I always felt like I was in good hands.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
We did Femara IUI. I am an SMC and didn’t have any proven infertility at the time, so we started slow. I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Everyone was great at drawing blood quickly and neatly. All were very kind and friendly.
Describe your experience with Sher Fertility Solutions New York.
Small, short wait times. Front desk person is smart and organized. I always felt like I was in good hands. They do their lab testing on the premises, so you never have to wait long for results. This place is terrific.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I had insurance, so I just paid copays.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call with results
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I went to the Westchester office for a Beta test one time on a Friday, and the results came in but there was a communication error between the two clinics and I didn’t get my results until the following Tuesday. I ended up staying on progesterone unnecessarily for three extra days. It was very stressful.
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
10
10
Age 35
3 IUI
4 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Immunological
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $100K - $199K
Nurse or HC Services
7th of 7 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Wang is the most compassionate doctor who I have ever had the pleasure to work with (you read that correctly, work with). He was available to answer any questions at any time of the day. He responded quickly with pure scientifical, yet empathetic answers during such an emotionally fueled time....Dr Wang completed all of his ultrasounds. The appointments were in the afternoon. He was always thorough. He always explained everything he saw.
The front staff [at Sher Fertility of New York] were always friendly & welcoming. The embryologist was amazing & worked hard. The nurses in the office were friendly & always answered questions with a quick response...Dr Wang completed all of his ultrasounds. The appointments were in the afternoon. He was always thorough. He always explained everything he saw....He is the most compassionate man who saw me as an individual. He took his time to answer all of my questions. He listened to all of my concerned and addressed each one making me feel at ease and heard. He believed in my intuition. He is amazing!
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
He is the most compassionate man who saw me as an individual. He took his time to answer all of my questions. He listened to all of my concerned and addressed each one making me feel at ease and heard. He believed in my intuition. He is amazing!
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
Trust him.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang is the most compassionate doctor who I have ever had the pleasure to work with (you read that correctly, work with). He was available to answer any questions at any time of the day. He responded quickly with pure scientifical, yet empathetic answers during such an emotionally fueled time. I still email this amazing doctor to show him pictures of my beautiful 27 month old girls. His smile was such a comfort to me during the ivf cycle. I would recommend him to anyone who would listen. He sets the bar so high for all of my future drs.
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
I was on gonal-f, menopur, cetrotide, Saizon, prednisone, baby aspirin, lovenox.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The nurses that I worked with were quick to respond with thorough answers.
Describe your experience with Sher Fertility Solutions New York.
The front staff were always friendly & welcoming. The embryologist was amazing & worked hard. The nurses in the office were friendly & always answered questions with a quick response.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Dr Wang completed all of his ultrasounds. The appointments were in the afternoon. He was always thorough. He always explained everything he saw.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
Insurance paid
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2012, Successful
10
10
Age 34
8 IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Immunological
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Business Executive
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
He [Jeff Wang] is amazing. Best doctor ever. Smart, compassionate and caring. We have been in touch for years. I moved to another doctor in the clinic for my FET 2.5 years after my fresh cycle with Jeff produced my daughter (for logistical reasons) and he kept in touch throughout my treatment and subsequent pregnancy with my twins even though i was no longer officially his patient.
All appointments [at Sher Institute] are scheduled (as opposed to some other clinics that have open hours). Its a bit annoying but your doctor does all your monitoring and procedures....first go round - no insurance - did a 3 cycle package for about 23k (not counting copays for bloodwork and meds) second go round - FET- had insurance - i think i paid maybe 200 out of pocket for copays...Dr Wang is the best doctor i have ever been to. He listens, he gives amazing advice and he cares so much.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
He is amazing. Best doctor ever. Smart, compassionate and caring. We have been in touch for years. I moved to another doctor in the clinic for my FET 2.5 years after my fresh cycle with Jeff produced my daughter (for logistical reasons) and he kept in touch throughout my treatment and subsequent pregnancy with my twins even though i was no longer officially his patient.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
Trust him. Also don't be shy about asking potentially stupid questions - even at 4am.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Dr Wang is the best doctor i have ever been to. He listens, he gives amazing advice and he cares so much.
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
IUI with injectables - chemical pregnancy Fresh cycle - antagonist protocol - negative but produced 3 frozen embryos that worked as a FET 3 years later (produced identical twins) Fresh Cycle 2- long lupron - produced fewer eggs but thought that the quality might be better - did a 3 day emergency transfer when all but 3 arrested at day 2 - produced a wonderful amazing baby girl
Describe your experience with Sher Fertility Solutions New York.
All appointments are scheduled (as opposed to some other clinics that have open hours). Its a bit annoying but your doctor does all your monitoring and procedures.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
first go round - no insurance - did a 3 cycle package for about 23k (not counting copays for bloodwork and meds) second go round - FET- had insurance - i think i paid maybe 200 out of pocket for copays
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2020, Successful
9
10
Age 36
3 IUI
1 IVF
Male Factor
Prefer not to answer
Income $100K - $199K
Marketer or PR
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. T was great. You can tell early on how much experience he has within fertility and putting you on the right path. We had male factor so we always knew IVF with ICSI had the strongest chance but with my insurance requirements it made us have to do 3 IUIs before they would cover IVF. After 3 failed IUI, we had success in our first round of IVF.
Thank you to the entire [Sher Fertility Solutions NY] nursing staff. They are so lovely and helpful...Clinic was great. No wait times. Open on weekends. In and out in 15 minutes. Clinic was clean which was important with covid. My financial coordinator was so great in explaining everything to me and working with my insurance provider.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was great. You can tell early on how much experience he has within fertility and putting you on the right path. We had male factor so we always knew IVF with ICSI had the strongest chance but with my insurance requirements it made us have to do 3 IUIs before they would cover IVF. After 3 failed IUI, we had success in our first round of IVF.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Go see him sooner rather than later. We waited 1.5 years to consult a specialist and I wish we had done it sooner.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T and his staff were always very warm and caring on a human level.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
IUI to IVF ICSI
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Thank you to the entire nursing staff. They are so lovely and helpful. I will miss them.
Describe your experience with Sher Fertility Solutions New York.
Clinic was great. No wait times. Open on weekends. In and out in 15 minutes. Clinic was clean which was important with covid. My financial coordinator was so great in explaining everything to me and working with my insurance provider.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
IUIs were covered by insurance. Same with IVF cycle. PGS testing was out of pocket but worth it.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
One embryo at a time
9
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 40 - 41
3 IVF
European
Strongly Recommends
Strongly Recommends
Successful
Review of
Cary Dicken is a wonderful doctor who really cares about her patients. She answers her e-mails right away, makes time for each patient to ask questions or raise concerns both in person and over the phone. She is calm, nurturing and honest. The way she delivers information is with respect and care. She has amazing communication skills....I love Sher and would highly recommend them to anyone seeking fertility treatment.
Cary Dicken is a wonderful doctor who really cares about her patients. She answers her e-mails right away, makes time for each patient to ask questions or raise concerns both in person and over the phone. She is calm, nurturing and honest. The way she delivers information is with respect and care. She has amazing communication skills....I love Sher and would highly recommend them to anyone seeking fertility treatment.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
I highly recommend Cary Dicken to anyone who is exploring fertility treatment. I plan on going back to her again soon. She is one of the best doctors I have ever been to. She is kind, caring and sympathetic.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
See her as soon as you can so she can explore all options with you.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Cary Dicken is a wonderful doctor who really cares about her patients. She answers her e-mails right away, makes time for each patient to ask questions or raise concerns both in person and over the phone. She is calm, nurturing and honest. The way she delivers information is with respect and care. She has amazing communication skills.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
I first went through blood work and for an HSG test with a radiologist. The doctor she recommended was outstanding. I then took oralmedications and injections to prepare for egg retrieval. On the 3rd try I became pregnant. She was there every step of the way!
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Mellissa was the nurse and Jacqueline was her Coordinator. They were outstanding!)
Mellissa and Jaqueline were both amazing.
Describe your experience with Sher Fertility Solutions New York.
I love Sher and would highly recommend them to anyone seeking fertility treatment.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
They were very accommodating with my work schedule.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
Mine were mostly covered by my insurance plan. If I had to pay out of pocket they looked to be fair.
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
10
9
Age 40
Diminished Ovarian Reserve
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
He [Dr. Jeffrey Wang] seemed genuinely concerned about me as a patient AND person. He took into account my schedule & work demands. He made himself available by email, text, phone. He is, BY FAR, the best Dr. I've ever had...He is an excellent communicator! He gave me his email address and answered every and any question I had within the hour. He treated me with respect, kindness and compassion. I never felt like I was taking up his valuable time like at my previous clinic. He should teach other doctors how to interact and treat patients--that's how greathe is.
I am monitoring in a different state. The clinic [Sher Fertility of New York] was organized and effecient. The Dr. & staff was kind & compassionate...Currently I am doing Lupron flare protocol. It resulted in one dominant follicle. We canceled cycle...He is an excellent communicator! He gave me his email address and answered every and any question I had within the hour. He treated me with respect, kindness and compassion. I never felt like I was taking up his valuable time like at my previous clinic. He should teach other doctors how to interact and treat patients--that's how greathe is.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
He is an excellent communicator! He gave me his email address and answered every and any question I had within the hour. He treated me with respect, kindness and compassion. I never felt like I was taking up his valuable time like at my previous clinic. He should teach other doctors how to interact and treat patients--that's how greathe is.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
If you are looking for a doctor who not only listens and communicates, but also a doctor who CARES about you, Dr. Wang is the Dr. for you.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
He seemed genuinely concerned about me as a patient AND person. He took into account my schedule & work demands. He made himself available by email, text, phone. He is, BY FAR, the best Dr. I've ever had.
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
Currently I am doing Lupron flare protocol. It resulted in one dominant follicle. We canceled cycle.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Leslie)
Strengths--quickly responds to emails. No weaknesses.
Describe your experience with Sher Fertility Solutions New York.
I am monitoring in a different state. The clinic was organized and effecient. The Dr. & staff was kind & compassionate.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
I don't remember
Describe Jeffrey Wang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
We would transfer 2-3 if I had that many.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
10
10
Age 34
2 IUI
Unexplained
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Cary [Dr. Dicken] is warm, smart, and professional. She has a friendly demeanor but still feels like your doctor...Cary did some very specific blood work for me that detected an elevated prolactin level, which may have been contributing to implantation problems. Along with prescribing a medicine for that, she also sent me for an MRI to make sure there wasn't something more serious causing that- very thorough...Pleasant, intelligent, answers all questions and emails.
[At Sher Fertility] I needed to get my ovidril injection ordered within a specific time frame due to travel needs and delivery times. The nurses were aware, but the attending doctor (not Dr Dicken) did not sign off on the prescription til the following day. This caused me to run around last minute to get it from a pharmacy in the city that didn't take my insurance: I had to pay $160 out of pocket...[The nurses are] Good with blood work, more attentive...The office is clean and bright, with tea in the waiting room – does not feel dreary like a hospital.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Cary is warm, smart, and professional. She has a friendly demeanor but still feels like your doctor. The office is clean and bright, with tea in the waiting room – does not feel dreary like a hospital.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
Trust her!
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Pleasant, intelligent, answers all questions and emails.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Cary did some very specific blood work for me that detected an elevated prolactin level, which may have been contributing to implantation problems. Along with prescribing a medicine for that, she also sent me for an MRI to make sure there wasn't something more serious causing that- very thorough.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Good with blood work, more attentive
Describe your experience with Sher Fertility Solutions New York.
The office is clean and bright, with tea in the waiting room – does not feel dreary like a hospital.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
Covered by insurance so far
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I needed to get my ovidril injection ordered within a specific time frame due to travel needs and delivery times. The nurses were aware, but the attending doctor (not Dr Dicken) did not sign off on the prescription til the following day. This caused me to run around last minute to get it from a pharmacy in the city that didn't take my insurance: I had to pay $160 out of pocket.
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2017, Successful
10
10
Age 37
4 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Black or African-American
Income $100K - $199K
Entrepreneur
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
my experience with Dr. T [Tortoriello] was the best. He knew me. He saw me for all my visits. He is very straightforward, patient, and kind. Plus he is technically great. His sonograms and procedures never hurt me...he is very gentle...He is very warm and personable. He answered all of my very many emails promptly. He called me with results...I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
Lindsay [nurse at Sher Fertility of New York] was very very sweet and she called me several times a week. She was very meticulous...SIRM is great. Sixth floor is brand new and gorgeous. The MAs and nurses, especially Lindsay, are very kind and sweet and all KNEW ME. It would be nice if Dr. T had earlier appointments but that is the price of seeing one doctor and not twenty different docs...I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. Tortoriello was my third fertility doctor. I went through many IUIs and 2 IVF cycles elsewhere at a large factory clinic in NYC. By far my experience with Dr. T was the best. He knew me. He saw me for all my visits. He is very straightforward, patient, and kind. Plus he is technically great. His sonograms and procedures never hurt me...he is very gentle.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
No advice except see him first!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He is very warm and personable. He answered all of m,y very many emails promptly. He called me with results.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Lindsay)
Lindsay was very very sweet and she called me several times a week. She was very meticulous.
Describe your experience with Sher Fertility Solutions New York.
SIRM is great. Sixth floor is brand new and gorgeous. The MAs and nurses, especially Lindsay, are very kind and sweet and all KNEW ME. It would be nice if Dr. T had earlier appointments but that is the price of seeing one doctor and not twenty different docs.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Covered 100%.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
I only had one blastocyst by day 5, and it took. But if I had another he said he still prefers one at a time.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2010, Unknown Success
10
10
Age 40
3 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Immunological
Unexplained
Ashkenazi Jewish
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Dr. T was kind, patient and answered all of my questions....Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
My last clinic was more like a "factory" whereas Sher was more of a boutique where they knew who I was....[Nursing staff was] matter of fact - but knew their stuff and communicated well....finance dept. was helpful...It's a boutique atmosphere - not a "factory". It feels good to be a name not a number.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I explained this in my last post - but Dr. T is kind, patient and hopeful. He is easy to talk to and knows his stuff. He also is able to think "outside the box" and change up a cycle when needed. He is a rockstar RE!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask questions - be open - you're in good hands.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was kind, patient and answered all of my questions. My last clinic was more like a "factory" whereas Sher was more of a boutique where they knew who I was. Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
This is hard to remember - it was 2015. He did use intralipids (sp?) infusions which I think helped to keep the pregnancy as I have an autoimmune disorder.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Matter of fact - but knew their stuff and communicated well.
Describe your experience with Sher Fertility Solutions New York.
It's a boutique atmosphere - not a "factory". It feels good to be a name not a number.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Easy to schedule
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I don't remember - but finance dept. was helpful
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
9
10
Age 42 - 43
2 IUI
Tubal Blockage
Unexplained
European
Latinx
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Oehninger has always been open, realistic and communicative with my husband and I. I appreciate his expertise in the field and I trust his recommendations. He has a very gentle approach when performing both IUIs.... assigned doctor may or may not perform treatments on assigned patient... Don’t be afraid to discuss your fertility struggles and journey with him. He is very open-minded and is willing to work with his patients.
Strengths-friendly and knowledgeable staff, availability of nurses after hours, and clinic [Sher Fertility of New York] is open daily Weaknesses-messages on patient portal are not always answered in a timely fashion, assigned doctor may or may not perform treatments on assigned patient... Jane Wong, Cecilia Choe and another nurse that I spoke with after clinic hours all treated me with immense compassion and always communicated with me on the phone, patient portal and via email.
How was your experience with Sergio Oehninger at Sher Fertility Solutions New York?
Dr. Oehninger has always been open, realistic and communicative with my husband and I. I appreciate his expertise in the field and I trust his recommendations. He has a very gentle approach when performing both IUIs.
What's one piece of advice would you give a prospective patient of Sergio Oehninger at Sher Fertility Solutions New York?
Don’t be afraid to discuss your fertility struggles and journey with him. He is very open-minded and is willing to work with his patients.
During treatment, were you treated like a number or a human with Sergio Oehninger at Sher Fertility Solutions New York?
All of the staff were always pleasant and explained all procedures thoroughly.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Jane Wong)
Jane Wong, Cecilia Choe and another nurse that I spoke with after clinic hours all treated me with immense compassion and always communicated with me on the phone, patient portal and via email.
Describe your experience with Sher Fertility Solutions New York.
Strengths-friendly and knowledgeable staff, availability of nurses after hours, and clinic is open daily Weaknesses-messages on patient portal are not always answered in a timely fashion, assigned doctor may or may not perform treatments on assigned patient
Describe the costs associated with your care under Sergio Oehninger at Sher Fertility Solutions New York.
$40-50 copay for each visit (including ultrasounds, HSG and IUI, $200 bloodwork
9
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2018 - 2019, Unsuccessful
10
10
Age 33 - 34
2 IUI
Male Factor
PCOS
Tubal Blockage
South Asian
Income $200K - $499K
Business Executive
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
[Dr. Tortoriello is] Well manared, soft spoken, always available thru email, gave my opinion priority even if he felt different, never pushed any procedure to me, well explained, it was easy to get his appointment, spoke with empathy, ... He was very soft spoken and treated with care ... Letrozol and timed sex (3X) Letrozol and IUI Clomid and IUI
Francis [nurse at Sher Fertility of New York] was always available thru phone and email. She explained my results with care and empathy ... Nice location, clean, spacious, privacy, easily accessible, clean restroom, refreshments available, soothing environment, no screaming or hustle, designated areas for nurses, nice waiting area, things available to read, ...
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Well manared, soft spoken, always available thru email, gave my opinion priority even if he felt different, never pushed any procedure to me, well explained, it was easy to get his appointment, spoke with empathy,
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Stick with one doctor, switching won't help
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He was very soft spoken and treated with care
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Letrozol and timed sex (3X) Letrozol and IUI Clomid and IUI
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Francis)
Francis was always available thru phone and email. She explained my results with care and empathy
Describe your experience with Sher Fertility Solutions New York.
Nice location, clean, spacious, privacy, easily accessible, clean restroom, refreshments available, soothing environment, no screaming or hustle, designated areas for nurses, nice waiting area, things available to read,
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I don't remember, was billed for multiple visits so can't describe
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
N/A
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 31 - 32
2 IVF
1 Egg Freezing
Donor Eggs
Diminished Ovarian Reserve
European
East Asian
Income $100K - $199K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Drew Tortoriello was] Extremely patient. Answered all my emails very quickly. Very kind. Understanding. Never makes you feel like a number and remembers the details of your situation. He doesn't push any treatments but always gave options and let me decide...Used estrogen priming for DOR. Used HGH, viagra suppositories, and stims for thin lining...Answered questions with patience, never made me feel crazy or annoying
[Sher Fertility of New York was] Very organized...You need to be on top of your stuff. You get to see your own doctor at every visit. Nice office. Kind staff. They do immune workup also. They dont open early so you cant fo before work...Bushra [nurse] was a bit disorganized but very kind...Nurse wasn't good about ordering refills...Around 25k for ivf...[Dr. Drew Tortoriello was] Extremely patient.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Extremely patient. Answered all my emails very quickly. Very kind. Understanding. Never makes you feel like a number and remembers the details of your situation. He doesn't push any treatments but always gave options and let me decide.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
You need to do your own research and bring those ideas and get his feedback.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Answered questions with patience, never made me feel crazy or annoying
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Used estrogen priming for DOR. Used HGH, viagra suppositories, and stims for thin lining
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: bushra)
Bushra was a bit disorganized but very kind
Describe your experience with Sher Fertility Solutions New York.
Very organized. Very expensive. You need to be on top of your stuff. You get to see your own doctor at every visit. Nice office. Kind staff. They do immune workup also. They dont open early so you cant fo before work
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Around 25k for ivf
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
No
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
Nurse wasn't good about ordering refills
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2015 - 2017, Successful
10
10
Age 31 - 33
5 Fertility Medications
PCOS
Other
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Dicken is smart, caring, compassionate. She understood the emotional implications that go along with treatment. She was always available and responded quickly to my emails. Can't recommend her more highly!!... At sher, you will not feel like your at a fertility factory but rather a human who she will care for and get to know !
It [Sher Fertility of New York] is a much smaller feel having some of the larger fertility clinics. I always felt well cared for by the front desk staff, nurses and of course Dr. Dicken.... At sher, you will not feel like your at a fertility factory but rather a human who she will care for and get to know !
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is smart, caring, compassionate. She understood the emotional implications that go along with treatment. She was always available and responded quickly to my emails. Can't recommend her more highly!!
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
She is the best! Call her for a consultation! You won't be disappointed. At sher, you will not feel like your at a fertility factory but rather a human who she will care for and get to know !
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is a warm, smart, caring doctor. She was always available to talk by email and wrote me personally to update me. I never felt like I was being treated at a factory. I felt cared for and important.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Letrozole, trigger shot & timed intercourse.
Describe your experience with Sher Fertility Solutions New York.
It is a much smaller feel having some of the larger fertility clinics. I always felt well cared for by the front desk staff, nurses and of course Dr. Dicken
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
She luckily accepted my insurance.
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
9
9
Age 33 - 34
2 IUI
1 IVF
Latinx
Income $100K - $199K
Teacher
Strongly Recommends
Strongly Recommends
Successful
Review of
She [Dr. Althea O'Shaughnessy] scheduled an appointment just to speak with us and explain what may have happened when we received a negative pregnancy test after our first transfer. She was also very personable...She was very knowledgable and thorough. Also seemed to enjoy her job. My husband and I actually discussed it and felt like she was somewhat like an aunt in nature- providing compassion, yet with direct facts...Genetic testing- because it seemed a standard practice there.
Appointments [at Sher] were somewhat inflexible. The doctor could only provide treatment in morning hours. Afternoons seemed to be reserved for new patients...Genetic testing- because it seemed a standard practice there...Everyone was wonderful at the office. Responsive, caring and attentive...Mostly covered by my insurance. But we had to pay 20% out of pocket. Came to around $3000 per cycle...She [Dr. Althea O'Shaughnessy] was very knowledgable and thorough. Also seemed to enjoy her job.
How was your experience with Althea O'Shaughnessy at Sher Fertility Solutions New York?
She was very knowledgable and thorough. Also seemed to enjoy her job. My husband and I actually discussed it and felt like she was somewhat like an aunt in nature- providing compassion, yet with direct facts.
During treatment, were you treated like a number or a human with Althea O'Shaughnessy at Sher Fertility Solutions New York?
She scheduled an appointment just to speak with us and explain what may have happened when we received a negative pregnancy test after our first transfer. She was also very personable.
Describe the protocols Althea O'Shaughnessy used in your cycles at Sher Fertility Solutions New York and their degree of success.
Genetic testing- because it seemed a standard practice there. Egg retrieval and embryo transfer.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Yes- cannot recall her name)
Everyone was wonderful at the office. Responsive, caring and attentive
Describe your experience with Sher Fertility Solutions New York.
Appointments were somewhat inflexible. The doctor could only provide treatment in morning hours. Afternoons seemed to be reserved for new patients.
Describe the costs associated with your care under Althea O'Shaughnessy at Sher Fertility Solutions New York.
Mostly covered by my insurance. But we had to pay 20% out of pocket. Came to around $3000 per cycle.
9
Doctor
Althea O'Shaughnessy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2016, Successful
10
10
Age 37
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
It was a personal experience. Dr. Dicken was quick to communicate via email and always explained her decisions - even ones I wasn't happy with. She was open to my suggestions and really made it a team effort...Estrogen priming with high dose Antagonist. I also did intralipid therapy and immune therapy that seemed to help tremendously.
It [Sher Fertility of New York] is a smaller clinic for NYC but felt very personable. I was able to feel comfortable and see my doctor for every monitoring appointment. that was a real plus....She was very helpful at explaining things and putting us at ease. The difference in results was day and night - and that had to do with her having a great bedside manner and listening to my worries and reservations.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
She was very helpful at explaining things and putting us at ease. The difference in results was day and night - and that had to do with her having a great bedside manner and listening to my worries and reservations.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
To ask questions because they will be answered. It was a partnership.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
It was a personal experience. Dr. Dicken was quick to communicate via email and always explained her decisions - even ones I wasn't happy with. She was open to my suggestions and really made it a team effort.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Estrogen priming with high dose Antagonist. I also did intralipid therapy and immune therapy that seemed to help tremendously.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: jackie)
they were all quick to email and very good at being supportive and nice.
Describe your experience with Sher Fertility Solutions New York.
It is a smaller clinic for NYC but felt very personable. I was able to feel comfortable and see my doctor for every monitoring appointment. that was a real plus.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
i was completely self pay. I did a two cycle package
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
10
10
Age 40
4 IUI
1 IVF
Unexplained
Latinx
Other
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
He was always there for me whether it would be through via cell phone text or email. Any questions day or night he was there to answer my call... And every appointment I always saw him. I was never put with another doctor.
The first time we went to do a retrieval I was unable to do it because I ate the morning of. I was extremely distraught the nurses were there to help ease my pain. And every single appointment there always very caring.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
Consult with him we knew right away that he was the doctor that we want to go it was extremely thorough but the same time very warm and kind And every appointment I always saw him. I was never put with another doctor.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
You won't go wrong if you choose him! He will get you pregnant
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
He has the best bedside manner ever! He was always there for me whether it would be through via cell phone text or email. Any questions day or night he was there to answer my call. He's always warm and kind we see him and always remember the last conversation you had with him.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The first time we went to do a retrieval I was unable to do it because I ate the morning of. I was extremely distraught the nurses were there to help ease my pain. And every single appointment there always very caring. The day we found out that we were pregnant when we came in all the nurses were so excited for us and hugged us.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2014, Successful
10
9
Age 41
3 IUI
IVF
European
East Asian
Income $100K - $199K
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Wang was the kindest, most compassionate doctor I've ever been to. He was realistic without being negative...He was always available by email and would respond quickly even on weekends and during odd hours.
He was always available by email and would respond quickly even on weekends and during odd hours.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang was the kindest, most compassionate doctor I've ever been to. He was realistic without being negative. He actually made me feel as if he appreciated me as a patient and as a person; Dr. Wang almost made going through IVF pleasant!
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
Don't be afraid to ask questions since Dr. Wang will answer any questions you have and never make you feel bad for asking them.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang was incredibly kind and his communication skills were excellent. He was always available by email and would respond quickly even on weekends and during odd hours.
Describe your experience with your nurse at Sher Fertility Solutions New York.
Can't think of anything.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
Review of
2019, Successful
10
10
Age 37
3 IVF
Endometriosis
Immunological
East Asian
Income $200K - $499K
Nurse or HC Services
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
The doctor [Dr. Drew Tortoriello] was compassionate and reassuring. I remember he was very calm during the procedure and inspired confidence. He made me feel like it was going to work. He doesn't talk a lot but he gives you a great sense that he knows what he is doing...understood my particular situation, took care of the medication management, oversaw the all process until the transfer of the embryo which he did personally and it was just flawless. He just knew the exact spot where to go place the embryo. While other doctors before just pushed the embryo in, I had the feeling that Dr. Tortoriello just knew the best spot for it. I would recommend anybody who is having a hard time getting pregnant to go see Dr. Tortoriello, he might hold the solution to your problems.
[The nurses at Sher Fertility of New York were] Very kind and always ready to help and explain things...We purchased a package that included free transfer until success...The clinic is small but very efficient and clean. The only negative is that they don't have their own lab so you have to wait longer to get the results of your tests. Other than that it is in a very central and convenient location...We just decided to test the embryos for genetic problems and then transfer the best looking one. We didn't want to put too much stress on the body. We also only had 4 embryos and didn't want to lose two in one shot in case it didn't work.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He is simply the best doctor I have experienced during my journey. My husband shares the same feeling. I remember my husband telling me: 'this doctor did it right this time!'. He really did, we got a gorgeous baby boy. I went to Cornell at first, thinking I would find the best doctors there but I was wrong, I had a horrible experience. Dr. Tortoriello understood my particular situation, took care of the medication management, oversaw the all process until the transfer of the embryo which he did personally and it was just flawless. He just knew the exact spot where to go place the embryo. While other doctors before just pushed the embryo in, I had the feeling that Dr. Tortoriello just knew the best spot for it. I would recommend anybody who is having a hard time getting pregnant to go see Dr. Tortoriello, he might hold the solution to your problems.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Follow his instructions to the T, like he like to be called Dr. T, and be confident. Don't worry if he doesn't talk a lot, he knows what he is doing.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
The doctor was compassionate and reassuring. I remember he was very calm during the procedure and inspired confidence. He made me feel like it was going to work. He doesn't talk a lot but he gives you a great sense that he knows what he is doing.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Don't remember, there were so many medicines.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Very kind and always ready to help and explain things.
Describe your experience with Sher Fertility Solutions New York.
The clinic is small but very efficient and clean. The only negative is that they don't have their own lab so you have to wait longer to get the results of your tests. Other than that it is in a very central and convenient location.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Don't remember. We purchased a package that included free transfer until success.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
We just decided to test the embryos for genetic problems and then transfer the best looking one. We didn't want to put too much stress on the body. We also only had 4 embryos and didn't want to lose two in one shot in case it didn't work.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
9
Age 41
5 IUI
3 IVF
East Asian
Income $100K - $199K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. [Oehninger] is kind but direct and responds to emails via their secure system quickly...During my consultation with Dr. O he explained what tests he recommended and why, and what the course of action would be...bloodwork including NKa testing, an endometrial biopsy to test for inflammation (endometritis) and the Receptiva test to test for endometriosis. My husband also did a sperm analysis and DNA fragmentation test.
The nursing staff [at Sher Fertility of New York] is great, however my husband complained that getting blood drawn was painful and they collapsed a vein in his arm...A strength of SIRM is they test and treat conditions that the typical clinic may not even test for. I regret not seeing them sooner. Perhaps I could have had a successful transfer of a PGS tested embryo if I was given proper treatment for NK cells.
How was your experience with Sergio Oehninger at Sher Fertility Solutions New York?
I went to Dr. O and SIRM after having 3 retrievals and 5 failed embryo transfers at Cornell. My last two transfers were FET with PGS normal embryos which failed. My RE at Cornell (Samantha Pfeifer) did not believe in testing for Natural Killer Cells, immunological issues or other "out of the box issues" so I sought another opinion. During my consultation with Dr. O he explained what tests he recommended and why, and what the course of action would be. I did a multititude of tests that Cornell did not check for: bloodwork including NKa testing, an endometrial biopsy to test for inflammation (endometritis) and the Receptiva test to test for endometriosis. My husband also did a sperm analysis and DNA fragmentation test. (Cornell also did not recommend the DNA fragmentation test.) All results were normal except I had elevated NKa (25% vs the normal level of 10%). The treatment for this will involve presnidone and possibly intalipid therapy.
During treatment, were you treated like a number or a human with Sergio Oehninger at Sher Fertility Solutions New York?
Dr. O is kind but direct and responds to emails via their secure system quickly.
Describe the protocols Sergio Oehninger used in your cycles at Sher Fertility Solutions New York and their degree of success.
I have not yet begun treatment, only diagnostic testing. Will update this as I advance through treatment.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The nursing staff is great, however my husband complained that getting blood drawn was painful and they collapsed a vein in his arm.
Describe your experience with Sher Fertility Solutions New York.
A strength of SIRM is they test and treat conditions that the typical clinic may not even test for. I regret not seeing them sooner. Perhaps I could have had a successful transfer of a PGS tested embryo if I was given proper treatment for NK cells.
Describe the costs associated with your care under Sergio Oehninger at Sher Fertility Solutions New York.
$50 to reserve consultation (can be applied to treatment), $50 for sperm analysis, $815 payable directly to Recepitva for endometrial biopsy testing for endometriosis. Other costs were covered by insurance.
9
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 32 - 33
3 IVF
Endometriosis
Poor Egg Quality
South Asian
Income $100K - $199K
Engineer
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr T [Tortoriello] always listens to patient suggestion if needed. During my IVF treatment i suggested some tweaks in protocol which he listened. ... Dr T recommendation was always to go with eSET, but i went with multiple transfer but he explained the risk involved beforehand. ... Am forever thankful to Dr T and would recommend to any couple experiencing multiple failure.
Prompt response from the call center representative. Appointments [Sher Fertility of New York] are quick and flexible. Early appointments for working professionals. ... Monitoring appointment are usually quick. When you schedule for an appointment you will approximately being called for the procedure or monitoring around the same time. ... [nurses] Greeted well during each visit. Coordinated well to pass on information on time.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr T always listens to patient suggestion if needed. During my IVF treatment i suggested some tweaks in protocol which he listened. When i came to this doctor it was my 3rd IVF which no positive hopes. But with this treatment i got my first positive test ever resulting in beautiful adorable daughter that i have now. without him it would never be possible for me to experience motherhood. Am forever thankful to Dr T and would recommend to any couple experiencing multiple failure. Dr T will do wonders in your life :)
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Stay focused Dr T will take care and don't lose hope
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr T was so open minded and always cared and listened to me.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Estrogen Priming protocol for Egg retrieval Depot Lupron shot before embryo transfer which was main reason for my success
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
They were so kind and compassionate. Greeted well during each visit. Coordinated well to pass on information on time.
Describe your experience with Sher Fertility Solutions New York.
They have the best doctors in this clinic. Amazing staffs and there is 100% hope for patients going to this clinic to get successful . Prompt response from the call center representative. Appointments are quick and flexible. Early appointments for working professionals. Better results when compared to other clinic. Treatment methodology is very different from other clinic which gives better result
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Monitoring appointment are usually quick. When you schedule for an appointment you will approximately being called for the procedure or monitoring around the same time. If you plan accordingly it will be as quick as grabbing a coffee from starbucks
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
approximately around $15,000
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
Dr T recommendation was always to go with eSET, but i went with multiple transfer but he explained the risk involved beforehand.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2016 - 2018, Successful
10
10
Age 39 - 41
3 IUI
9 IVF
6 Egg Freezing
8 Embryo Freezing
PCOS
Other
Prefer not to answer
Income $100K - $199K
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr.T[ortoriello] always listen to me and answered any of my questions. The best thing was that I was able to email him for several questions, and he replied me very quickly. He cheered me up and told me that I did not have to give up having a baby(s). He was always kind and calm which I really liked...I have diagnosed with Asherman syndrome after I lost my identical twin girls. Many Dr had told me that I probably have to do gestation as my uterus was not able to develop any lining. However, Dr.T said to me that I should not give up, and he was right. I was able to get pregnant with the first cycle. After I delivered a healthy baby girl, I started another IVF cycle to have a second baby. I had two IVF cycles to retrieve enough eggs, and I transferred two eggs at a time twice. With the second time, I was able to get pregnant again. Now, I have two beautiful girls with me. I can only thank him. He was very kind and had a passion for helping women like me. Do not give up to have a baby until you see him!!
I am not sure what are their [Sher Fertility of New York's] weaknesses. Their strengths must come from their doctors' passion, and Dr. T[ortoriello] was always his best when he sees his patients. Also, he is searching for new meds to treat his patients, and he is open to accept suggestions from his patients too...The nurses there were excellent. They were very organized and kind. I loved them...only transferred two eggs as max number. Actually, he wanted to transfer only one because he cared about me who lost identical twins before, but I pushed him to transfer two eggs, and he did it for me.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I have diagnosed with Asherman syndrome after I lost my identical twin girls. Many Dr had told me that I probably have to do gestation as my uterus was not able to develop any lining. However, Dr.T said to me that I should not give up, and he was right. I was able to get pregnant with the first cycle. After I delivered a healthy baby girl, I started another IVF cycle to have a second baby. I had two IVF cycles to retrieve enough eggs, and I transferred two eggs at a time twice. With the second time, I was able to get pregnant again. Now, I have two beautiful girls with me. I can only thank him. He was very kind and had a passion for helping women like me. Do not give up to have a baby until you see him!!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Just trust him, and ask him if you have any questions. He will give you answers.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr.T always listen to me and answered any of my questions. The best thing was that I was able to email him for several questions, and he replied me very quickly. He cheered me up and told me that I did not have to give up having a baby(s). He was always kind and calm which I really liked.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The nurses there were excellent. They were very organized and kind. I loved them.
Describe your experience with Sher Fertility Solutions New York.
Their lab was high level, so you can trust their techniques to develop your eggs there. I am not sure what are their weaknesses. Their strengths must come from their doctors' passion, and Dr. T was always his best when he sees his patients. Also, he is searching for new meds to treat his patients, and he is open to accept suggestions from his patients too.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
Dr. T only transferred two eggs as max number. Actually, he wanted to transfer only one because he cared about me who lost identical twins before, but I pushed him to transfer two eggs, and he did it for me.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2018, Successful
10
10
Age 33
1 IVF
Prefer not to answer
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
I can’t say enough great things about Dr. Tortoriello. My husband and I will be forever grateful. His attentiveness, caring demeanor, guidance and knowledge made me feel at ease the entire process.... You can tell they [Sher Fertility NY] work very hard to treat all patients with high level of care. Most importantly I’m here holding my 2 month old beautiful baby girl thanks to Dr. Tortoriello! He will be forever in my heart.
You can tell they [Sher Fertility of New York] work very hard to treat all patients with high level of care.... I can’t say enough great things about Dr. Tortoriello and his wonderful staff....His staff are always kind and smiling. His nurse Cecilia is wonderful.... Most importantly I’m here holding my 2 month old beautiful baby girl thanks to Dr. Tortoriello! He will be forever in my heart.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I can’t say enough great things about Dr. Tortoriello. My husband and I will be forever grateful. His attentiveness, caring demeanor, guidance and knowledge made me feel at ease the entire process.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
I can’t say enough great things about Dr. Tortoriello and his wonderful staff. After having a bad experience at a different clinic-we were referred to Dr Tortoriello by a close family member. All I have to say is My husband and I will be forever grateful to Dr. Tortoriello. His attentiveness, caring demeanor, guidance and knowledge made me feel at ease the entire process. His staff are always kind and smiling. His nurse Cecilia is wonderful. You can tell they work very hard to treat all patients with high level of care. Most importantly I’m here holding my 2 month old beautiful baby girl thanks to Dr. Tortoriello! He will be forever in my heart.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Cecilia chao)
His staff are always kind and smiling. His nurse Cecilia is wonderful. You can tell they work very hard to treat all patients with high level of care.
Describe your experience with Sher Fertility Solutions New York.
I can’t say enough great things about Dr. Tortoriello and his wonderful staff. After having a bad experience at a different clinic-we were referred to Dr Tortoriello by a close family member. All I have to say is My husband and I will be forever grateful to Dr. Tortoriello. His attentiveness, caring demeanor, guidance and knowledge made me feel at ease the entire process. His staff are always kind and smiling. His nurse Cecilia is wonderful. You can tell they work very hard to treat all patients with high level of care. Most importantly I’m here holding my 2 month old beautiful baby girl thanks to Dr. Tortoriello! He will be forever in my heart.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
10
10
Age 35 - 36
1 IUI
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr. Dicken is approachable, direct and very up to date on recent developments in fertility technology. I had done a lot of research which she was very open to discussing. She’s also reachable via email and responds within 24 hours normally.... Trustworthy and knowledgeable. I saw her at every appointment. Very communicative and able to be reached directly via email. Only negative I can think of is the appointments are short / can sometimes feel slightly rushed.
This [Sher Fertility of NY] is a boutique clinic that makes you feel confident in your investment, both from a financial and time standpoint. You can book monitoring appointments which is a huge plus for anyone who’s also been treated at a “farm” like NYU or RMA. Only downside is some issues with billing - this department is not as organized as the doctors and nurses and I had some misunderstandings which had to be sorted out. Make sure you’re familiar with your coverage and are billed as such.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Trustworthy and knowledgeable. I saw her at every appointment. Very communicative and able to be reached directly via email. Only negative I can think of is the appointments are short / can sometimes feel slightly rushed.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
SIRM patients are often those who’ve not seen success elsewhere, so feel free to do research and come armed with what you’re looking for (how aggressive you’d like to move, concerns, etc).
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is approachable, direct and very up to date on recent developments in fertility technology. I had done a lot of research which she was very open to discussing. She’s also reachable via email and responds within 24 hours normally.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Letrezole, Ovidrel, IUI
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Nursing staff was very nice, organized and compassionate. They tended to rotate between doctors so I often saw different staff.
Describe your experience with Sher Fertility Solutions New York.
This is a boutique clinic that makes you feel confident in your investment, both from a financial and time standpoint. You can book monitoring appointments which is a huge plus for anyone who’s also been treated at a “farm” like NYU or RMA. Only downside is some issues with billing - this department is not as organized as the doctors and nurses and I had some misunderstandings which had to be sorted out. Make sure you’re familiar with your coverage and are billed as such.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
$1000-2000 for IUI and medication
Describe Cary Dicken's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
NA
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call with results
Describe the specific things that went wrong at Sher Fertility Solutions New York.
Billing issues
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 35
IUI
2 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
I have low ovarian reserve so Dr. T started me on a low dose birth control fir a longer period of time. ... I found the IVF process can be very intimidating, but Dr. T was the perfect combination of positive and honest. I felt at ease. ... Fir the first time in the process, I felt in confident hands. ... Dr. Tortoriello and his team knew my name every visit, studied my tests comprehensively and created a plan that fit my situation (low ovarian reserve).
Also, the financial process and calendaring of meds, injections and appointments was handled super clearly by Lindsay on Dr.T’s team. ... It is a nice, bright office and very friendly staff. It takes a bit of time to get an appointment but worth it. ... They [nurses] were on top of everything. ... Sher is a smaller clinic than RMA but I liked that because you get more personal attention.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I was at RMA previously, and I chose to leave because they didn’t create a custom plan and I felt like a number. Dr. Tortoriello and his team knew my name every visit, studied my tests comprehensively and created a plan that fit my situation (low ovarian reserve). Also, the financial process and calendaring of meds, injections and appointments was handled super clearly by Lindsay on Dr.T’s team. Fir the first time in the process, I felt in confident hands.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is very patient and thoughtful. Ask questions, because he has great info to offer.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
I interviewed several doctors before selecting Dr. Tortoriello. Of all the doctors I spoke to, he was the most patient, thoughtful and comforting. I found the IVF process can be very intimidating, but Dr. T was the perfect combination of positive and honest. I felt at ease.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I have low ovarian reserve so Dr. T started me on a low dose birth control fir a longer period of time. After that, we did menapur and gonal to stimulate the follicals. I was closely monitored throughout to ensure they were growing routinely. When we had 4-5 (I did get 20+ like some women) we did a retrieval. I did 2 rounds to get as many eggs as possible, and ended up with 4, 5 day blastos.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Lindsay Cluff)
They were on top of everything.
Describe your experience with Sher Fertility Solutions New York.
Sher is a smaller clinic than RMA but I liked that because you get more personal attention. It is a nice, bright office and very friendly staff. It takes a bit of time to get an appointment but worth it.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I had insurance that supported
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
N/a
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2014 - 2016, Unsuccessful
10
10
Age 34 - 36
5 IUI
5 IVF
Egg Freezing
Surrogacy
Endometriosis
Other
European
Income $200K - $499K
6th of 6 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr. T[ortoriello] is the most honest fertility doctor I dealt with. I was a confusing case and he worked his hardest to find a way for me to become pregnant. He did not beat around the bush and was always up front about his thoughts and plans. He has a very dry sense of humor that I loved every time I saw him. He talked me like a peer not a patient. He knew how informed was about situation and never talked down to me. We always had collaborative conversations about my situation...He took time to review my situation and come up with personalized treatment. It was not cookie cutter.
my biggest issues with the office [Sher Fertility of New York] were with the staff. The nurses were not always correct about my medications and doses, but I was very knowledgeable and knew there were mistakes...I don’t think I had any major problems just little hiccups that were frustrating...There were many more strengths than weaknesses...Dr T[ortoriello] always made exceptions for me to come in for monitoring in the afternoons to accommodate my work schedule...He took time to review my situation and come up with personalized treatment. It was not cookie cutter.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is the most honest fertility doctor I dealt with. I was a confusing case and he worked his hardest to find a way for me to become pregnant. He did not beat around the bush and was always up front about his thoughts and plans. He has a very dry sense of humor that I loved every time I saw him. He talked me like a peer not a patient. He knew how informed was about situation and never talked down to me. We always had collaborative conversations about my situation.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
He’s very honest and has a dry sense of humor that could take some getting used to.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He took time to review my situation and come up with personalized treatment. It was not cookie cutter.
Describe your experience with your nurse at Sher Fertility Solutions New York.
I have not been a patient in the office for 4 years but back then my biggest issues with the office were with the staff. The nurses were not always correct about my medications and doses, but I was very knowledgeable and knew there were mistakes.
Describe your experience with Sher Fertility Solutions New York.
When I was a patient 4 years ago, the only weakness was the lack of compassion from some of the staff. There were many more strengths than weaknesses. I loved that I always saw Dr T. I never saw another doctor for anything.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Dr T always made exceptions for me to come in for monitoring in the afternoons to accommodate my work schedule.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I had insurance
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I don’t think I had any major problems just little hiccups that were frustrating.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of

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