Sher Fertility Solutions New York

2 doctors work here

Rated 9.1
Strongly recommend: 81%Neutral: 12%Don't recommend: 8%9.1
81% strongly recommend
157 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
967
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

New York
425 Fifth Ave
New York, NY 10016
(646) 792-7476
Purchase (closed)
3020 Westchester Ave
Purchase, NY 10577
(914) 696-7476

157 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
10
10
Age 34
2 IUI
Unexplained
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Cary [Dr. Dicken] is warm, smart, and professional. She has a friendly demeanor but still feels like your doctor...Cary did some very specific blood work for me that detected an elevated prolactin level, which may have been contributing to implantation problems. Along with prescribing a medicine for that, she also sent me for an MRI to make sure there wasn't something more serious causing that- very thorough...Pleasant, intelligent, answers all questions and emails.
[At Sher Fertility] I needed to get my ovidril injection ordered within a specific time frame due to travel needs and delivery times. The nurses were aware, but the attending doctor (not Dr Dicken) did not sign off on the prescription til the following day. This caused me to run around last minute to get it from a pharmacy in the city that didn't take my insurance: I had to pay $160 out of pocket...[The nurses are] Good with blood work, more attentive...The office is clean and bright, with tea in the waiting room – does not feel dreary like a hospital.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Cary is warm, smart, and professional. She has a friendly demeanor but still feels like your doctor. The office is clean and bright, with tea in the waiting room – does not feel dreary like a hospital.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
Trust her!
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Pleasant, intelligent, answers all questions and emails.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Cary did some very specific blood work for me that detected an elevated prolactin level, which may have been contributing to implantation problems. Along with prescribing a medicine for that, she also sent me for an MRI to make sure there wasn't something more serious causing that- very thorough.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Good with blood work, more attentive
Describe your experience with Sher Fertility Solutions New York.
The office is clean and bright, with tea in the waiting room – does not feel dreary like a hospital.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
Covered by insurance so far
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I needed to get my ovidril injection ordered within a specific time frame due to travel needs and delivery times. The nurses were aware, but the attending doctor (not Dr Dicken) did not sign off on the prescription til the following day. This caused me to run around last minute to get it from a pharmacy in the city that didn't take my insurance: I had to pay $160 out of pocket.
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
10
7
Age 32
1 IUI
Unexplained
East Asian
Income $100K - $199K
Accountant
2nd of 2 Docs
Strongly Recommends
Neutral
Successful
Dr. Wang seemed super knowledgeable from the first meeting we had. He was extremely approachable and he followed up after our first consultation the same night. His prompt responses made me feel like he really took the time to speak with his patients. I was extremely comfortable working with him...Dr. Wang provided the risks and complications that I'd experience in the treatment and he walked me through every step...I knew I needed a doctor who would give me the personal care I need in this difficult process and Dr. Wang def. exceeded my expectation.
This clinic [Sher - Manhatten] was clean and organized. I felt comfortable going there...The nurses who reached out to me after every tests were great. The nurses who took my blood tests were just ok...they bruised me a couple of times and couldn't answer some of my questions about what the test results would indicate...I knew I needed a doctor who would give me the personal care I need in this difficult process and Dr. Wang def. exceeded my expectation.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
I knew I needed a doctor who would give me the personal care I need in this difficult process and Dr. Wang def. exceeded my expectation. If I could, I'd have Dr. Wang as my doctor for everything. He's amazing!
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
NONE!
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang seemed super knowledgeable from the first meeting we had. He was extremely approachable and he followed up after our first consultation the same night. His prompt responses made me feel like he really took the time to speak with his patients. I was extremely comfortable working with him. Much better than the experience I had working with a different doctor before!!!
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
Dr. Wang provided the risks and complications that I'd experience in the treatment and he walked me through every step. The result was GOOD!
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The nurses who reached out to me after every tests were great. The nurses who took my blood tests were just ok...they bruised me a couple of times and couldn't answer some of my questions about what the test results would indicate.
Describe your experience with Sher Fertility Solutions New York.
This clinic was clean and organized. I felt comfortable going there.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
I haven't received all the bills yet.
Describe Jeffrey Wang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
N/A
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
10
9
Age 40
Diminished Ovarian Reserve
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Jeffrey Wang] seemed genuinely concerned about me as a patient AND person. He took into account my schedule & work demands. He made himself available by email, text, phone. He is, BY FAR, the best Dr. I've ever had...He is an excellent communicator! He gave me his email address and answered every and any question I had within the hour. He treated me with respect, kindness and compassion. I never felt like I was taking up his valuable time like at my previous clinic. He should teach other doctors how to interact and treat patients--that's how greathe is.
I am monitoring in a different state. The clinic [Sher Fertility of New York] was organized and effecient. The Dr. & staff was kind & compassionate...Currently I am doing Lupron flare protocol. It resulted in one dominant follicle. We canceled cycle...He is an excellent communicator! He gave me his email address and answered every and any question I had within the hour. He treated me with respect, kindness and compassion. I never felt like I was taking up his valuable time like at my previous clinic. He should teach other doctors how to interact and treat patients--that's how greathe is.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
He is an excellent communicator! He gave me his email address and answered every and any question I had within the hour. He treated me with respect, kindness and compassion. I never felt like I was taking up his valuable time like at my previous clinic. He should teach other doctors how to interact and treat patients--that's how greathe is.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
If you are looking for a doctor who not only listens and communicates, but also a doctor who CARES about you, Dr. Wang is the Dr. for you.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
He seemed genuinely concerned about me as a patient AND person. He took into account my schedule & work demands. He made himself available by email, text, phone. He is, BY FAR, the best Dr. I've ever had.
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
Currently I am doing Lupron flare protocol. It resulted in one dominant follicle. We canceled cycle.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Leslie)
Strengths--quickly responds to emails. No weaknesses.
Describe your experience with Sher Fertility Solutions New York.
I am monitoring in a different state. The clinic was organized and effecient. The Dr. & staff was kind & compassionate.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
I don't remember
Describe Jeffrey Wang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
We would transfer 2-3 if I had that many.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 40 - 41
3 IVF
European
Strongly Recommends
Strongly Recommends
Successful
Cary Dicken is a wonderful doctor who really cares about her patients. She answers her e-mails right away, makes time for each patient to ask questions or raise concerns both in person and over the phone. She is calm, nurturing and honest. The way she delivers information is with respect and care. She has amazing communication skills....I love Sher and would highly recommend them to anyone seeking fertility treatment.
Cary Dicken is a wonderful doctor who really cares about her patients. She answers her e-mails right away, makes time for each patient to ask questions or raise concerns both in person and over the phone. She is calm, nurturing and honest. The way she delivers information is with respect and care. She has amazing communication skills....I love Sher and would highly recommend them to anyone seeking fertility treatment.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
I highly recommend Cary Dicken to anyone who is exploring fertility treatment. I plan on going back to her again soon. She is one of the best doctors I have ever been to. She is kind, caring and sympathetic.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
See her as soon as you can so she can explore all options with you.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Cary Dicken is a wonderful doctor who really cares about her patients. She answers her e-mails right away, makes time for each patient to ask questions or raise concerns both in person and over the phone. She is calm, nurturing and honest. The way she delivers information is with respect and care. She has amazing communication skills.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
I first went through blood work and for an HSG test with a radiologist. The doctor she recommended was outstanding. I then took oralmedications and injections to prepare for egg retrieval. On the 3rd try I became pregnant. She was there every step of the way!
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Mellissa was the nurse and Jacqueline was her Coordinator. They were outstanding!)
Mellissa and Jaqueline were both amazing.
Describe your experience with Sher Fertility Solutions New York.
I love Sher and would highly recommend them to anyone seeking fertility treatment.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
They were very accommodating with my work schedule.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
Mine were mostly covered by my insurance plan. If I had to pay out of pocket they looked to be fair.
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Unsuccessful
6
5
Age 40 - 41
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Income $100K - $199K
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The first time was awesome. [Dr. Tortoriello] went out of his way to accommodate us. He was very attentive to our needs. The second time around I felt we were rushed. It wasn’t the same energy...was very attentive the first time around. I’ll never forget the time we went for our 8week check up and found out our baby had no heart beat. My screams consumed the room and Dr. T got very emotional. He cried with my husband and I.
The clinic itself [Sher Fertility of New York] was very welcoming. The decor made you feel at ease while you waited in the sitting area. What we didn’t like was that the staff kept changing to often. Mostly every time we went there was a new receptionist. The nurses were not steady. For each visit we would have a different nurse in the room...Our favorite nurse was Jackie. She was with us throughout both of our treatments. She got to know us as a couple and not just as patients. Very compassionate.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was very attentive the first time around. I’ll never forget the time we went for our 8week check up and found out our baby had no heart beat. My screams consumed the room and Dr. T got very emotional. He cried with my husband and I.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Do your research before seeing any doctor. We were blinded by the fact that we wanted a baby so badly that we put all our faith in our doctor and didn’t question his decisions.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
The first time was awesome. Dr. T went out of his way to accommodate us. He was very attentive to our needs. The second time around I felt we were rushed. It wasn’t the same energy.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Our favorite nurse was Jackie. She was with us throughout both of our treatments. She got to know us as a couple and not just as patients. Very compassionate.
Describe your experience with Sher Fertility Solutions New York.
The clinic itself was very welcoming. The decor made you feel at ease while you waited in the sitting area. What we didn’t like was that the staff kept changing to often. Mostly every time we went there was a new receptionist. The nurses were not steady. For each visit we would have a different nurse in the room with Dr. T.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Luckily our treatments were covered by my health insurance. Unfortunately we maxed out.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I had to email the nurse to remind her to call in the prescriptions.
6
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 37
4 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Black or African-American
Income $100K - $199K
Entrepreneur
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
my experience with Dr. T [Tortoriello] was the best. He knew me. He saw me for all my visits. He is very straightforward, patient, and kind. Plus he is technically great. His sonograms and procedures never hurt me...he is very gentle...He is very warm and personable. He answered all of my very many emails promptly. He called me with results...I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
Lindsay [nurse at Sher Fertility of New York] was very very sweet and she called me several times a week. She was very meticulous...SIRM is great. Sixth floor is brand new and gorgeous. The MAs and nurses, especially Lindsay, are very kind and sweet and all KNEW ME. It would be nice if Dr. T had earlier appointments but that is the price of seeing one doctor and not twenty different docs...I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. Tortoriello was my third fertility doctor. I went through many IUIs and 2 IVF cycles elsewhere at a large factory clinic in NYC. By far my experience with Dr. T was the best. He knew me. He saw me for all my visits. He is very straightforward, patient, and kind. Plus he is technically great. His sonograms and procedures never hurt me...he is very gentle.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
No advice except see him first!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He is very warm and personable. He answered all of m,y very many emails promptly. He called me with results.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Lindsay)
Lindsay was very very sweet and she called me several times a week. She was very meticulous.
Describe your experience with Sher Fertility Solutions New York.
SIRM is great. Sixth floor is brand new and gorgeous. The MAs and nurses, especially Lindsay, are very kind and sweet and all KNEW ME. It would be nice if Dr. T had earlier appointments but that is the price of seeing one doctor and not twenty different docs.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Covered 100%.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
I only had one blastocyst by day 5, and it took. But if I had another he said he still prefers one at a time.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
9
7
Age 39
3 IUI
2 IVF
Black or African-American
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Neutral
Successful
Dr. Dicken is incredibly kind, compassionate and a good listener. She did not sugarcoat bad news but was very sensitive to the stress we were under and always gave me time to make decisions and listened to my concerns and questions. She always responded to my emails...She is excellent in explaining options based on her assessment of your situation. She was realistic but hopeful. She said to me, "if you were my sister, I would tell you not to give up on your own eggs." and it almost made me cry because it felt so good to hear...
The nursing staff [at Sher - Manh] overall was wonderful, very supportive and kind, sometimes you had to follow-up with them to be sure that they got your meds orders in but they were very flexible and even allowed me to come into the office to get the sample meds for free once when I didn't have any left...Sher is a boutique clinic, you see your doctor when you go. They are very personalized. the only issue is with their billing, which is very disorganized...
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
She is excellent in explaining options based on her assessment of your situation. She was realistic but hopeful. She said to me, "if you were my sister, I would tell you not to give up on your own eggs." and it almost made me cry because it felt so good to hear.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
Come in with all of your questions because she will make an effort to respond to them.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is incredibly kind, compassionate and a good listener. She did not sugarcoat bad news but was very sensitive to the stress we were under and always gave me time to make decisions and listened to my concerns and questions. She always responded to my emails.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Melissa)
The nursing staff overall was wonderful, very supportive and kind, sometimes you had to follow-up with them to be sure that they got your meds orders in but they were very flexible and even allowed me to come into the office to get the sample meds for free once when I didn't have any left.
Describe your experience with Sher Fertility Solutions New York.
Sher is a boutique clinic, you see your doctor when you go. They are very personalized. the only issue is with their billing, which is very disorganized.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
They are covered for the most part by insurance.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
Mostly with the billing department, which is managed out of their vegas offices.
9
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2010, Unknown Success
10
10
Age 40
3 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Immunological
Unexplained
Ashkenazi Jewish
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. T was kind, patient and answered all of my questions....Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
My last clinic was more like a "factory" whereas Sher was more of a boutique where they knew who I was....[Nursing staff was] matter of fact - but knew their stuff and communicated well....finance dept. was helpful...It's a boutique atmosphere - not a "factory". It feels good to be a name not a number.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I explained this in my last post - but Dr. T is kind, patient and hopeful. He is easy to talk to and knows his stuff. He also is able to think "outside the box" and change up a cycle when needed. He is a rockstar RE!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask questions - be open - you're in good hands.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was kind, patient and answered all of my questions. My last clinic was more like a "factory" whereas Sher was more of a boutique where they knew who I was. Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
This is hard to remember - it was 2015. He did use intralipids (sp?) infusions which I think helped to keep the pregnancy as I have an autoimmune disorder.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Matter of fact - but knew their stuff and communicated well.
Describe your experience with Sher Fertility Solutions New York.
It's a boutique atmosphere - not a "factory". It feels good to be a name not a number.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Easy to schedule
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I don't remember - but finance dept. was helpful
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
9
10
Age 42 - 43
2 IUI
Tubal Blockage
Unexplained
European
Latinx
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Oehninger has always been open, realistic and communicative with my husband and I. I appreciate his expertise in the field and I trust his recommendations. He has a very gentle approach when performing both IUIs.... assigned doctor may or may not perform treatments on assigned patient... Don’t be afraid to discuss your fertility struggles and journey with him. He is very open-minded and is willing to work with his patients.
Strengths-friendly and knowledgeable staff, availability of nurses after hours, and clinic [Sher Fertility of New York] is open daily Weaknesses-messages on patient portal are not always answered in a timely fashion, assigned doctor may or may not perform treatments on assigned patient... Jane Wong, Cecilia Choe and another nurse that I spoke with after clinic hours all treated me with immense compassion and always communicated with me on the phone, patient portal and via email.
How was your experience with Sergio Oehninger at Sher Fertility Solutions New York?
Dr. Oehninger has always been open, realistic and communicative with my husband and I. I appreciate his expertise in the field and I trust his recommendations. He has a very gentle approach when performing both IUIs.
What's one piece of advice would you give a prospective patient of Sergio Oehninger at Sher Fertility Solutions New York?
Don’t be afraid to discuss your fertility struggles and journey with him. He is very open-minded and is willing to work with his patients.
During treatment, were you treated like a number or a human with Sergio Oehninger at Sher Fertility Solutions New York?
All of the staff were always pleasant and explained all procedures thoroughly.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Jane Wong)
Jane Wong, Cecilia Choe and another nurse that I spoke with after clinic hours all treated me with immense compassion and always communicated with me on the phone, patient portal and via email.
Describe your experience with Sher Fertility Solutions New York.
Strengths-friendly and knowledgeable staff, availability of nurses after hours, and clinic is open daily Weaknesses-messages on patient portal are not always answered in a timely fashion, assigned doctor may or may not perform treatments on assigned patient
Describe the costs associated with your care under Sergio Oehninger at Sher Fertility Solutions New York.
$40-50 copay for each visit (including ultrasounds, HSG and IUI, $200 bloodwork
9
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
6
7
Age 28 - 29
2 IVF
Donor Sperm
European
Ashkenazi Jewish
Income $100K - $199K
Business Executive
LGBTQ
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
[Dr. Sergio Oehninger] is a doctor that knows the science behind everything and had studied fertility for a long time. He is friendly and approachable but he spends little time with his patients on a one on one basis. Perhaps he is busy or he could also just be awkward at times...Pay attention to your egg retrieval stats early on - he may overlook certain things...He was great and friendly but seemed very busy all the time.
Strengths [at Sher Fertility of New York]: convenient location, friendly and caring staff, attentive doctors. Great online portal. Weaknesses: facility is outdated, communication can be improved. Would be better to have one clinic staff member per patient instead of pooled clinicians...They [nurses] are very sweet, attentive and diligent. Some are better than others but they were all good at their jobs...I used birth control and estrogen to prepare for embryo transfer and then began progesterone as well.
How was your experience with Sergio Oehninger at Sher Fertility Solutions New York?
Sergio is a doctor that knows the science behind everything and had studied fertility for a long time. He is friendly and approachable but he spends little time with his patients on a one on one basis. Perhaps he is busy or he could also just be awkward at times.
What's one piece of advice would you give a prospective patient of Sergio Oehninger at Sher Fertility Solutions New York?
Pay attention to your egg retrieval stats early on - he may overlook certain things.
During treatment, were you treated like a number or a human with Sergio Oehninger at Sher Fertility Solutions New York?
He was great and friendly but seemed very busy all the time.
Describe the protocols Sergio Oehninger used in your cycles at Sher Fertility Solutions New York and their degree of success.
I used birth control and estrogen to prepare for embryo transfer and then began progesterone as well.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
They are very sweet, attentive and diligent. Some are better than others but they were all good at their jobs.
Describe your experience with Sher Fertility Solutions New York.
Strengths: convenient location, friendly and caring staff, attentive doctors. Great online portal. Weaknesses: facility is outdated, communication can be improved. Would be better to have one clinic staff member per patient instead of pooled clinicians.
Describe the costs associated with your care under Sergio Oehninger at Sher Fertility Solutions New York.
Unsure but over $10k
Describe Sergio Oehninger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
No comments
6
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unsuccessful
10
10
Age 33 - 34
2 IUI
Male Factor
PCOS
Tubal Blockage
South Asian
Income $200K - $499K
Business Executive
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Tortoriello is] Well manared, soft spoken, always available thru email, gave my opinion priority even if he felt different, never pushed any procedure to me, well explained, it was easy to get his appointment, spoke with empathy, ... He was very soft spoken and treated with care ... Letrozol and timed sex (3X) Letrozol and IUI Clomid and IUI
Francis [nurse at Sher Fertility of New York] was always available thru phone and email. She explained my results with care and empathy ... Nice location, clean, spacious, privacy, easily accessible, clean restroom, refreshments available, soothing environment, no screaming or hustle, designated areas for nurses, nice waiting area, things available to read, ...
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Well manared, soft spoken, always available thru email, gave my opinion priority even if he felt different, never pushed any procedure to me, well explained, it was easy to get his appointment, spoke with empathy,
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Stick with one doctor, switching won't help
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He was very soft spoken and treated with care
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Letrozol and timed sex (3X) Letrozol and IUI Clomid and IUI
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Francis)
Francis was always available thru phone and email. She explained my results with care and empathy
Describe your experience with Sher Fertility Solutions New York.
Nice location, clean, spacious, privacy, easily accessible, clean restroom, refreshments available, soothing environment, no screaming or hustle, designated areas for nurses, nice waiting area, things available to read,
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I don't remember, was billed for multiple visits so can't describe
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
N/A
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
9
7
Age 39 - 40
9 IUI
1 IVF
1 Embryo Freezing
European
Income $100K - $199K
2nd of 4 Docs
Strongly Recommends
Neutral
Unsuccessful
I really like Dr Wang. I eventually learned from going to another Dr at another clinic that there were several tests he did not even mention that I wished were done, that i didn't even know about until I saw another Dr. It's possible we would have gotten there eventually, but I feel a little disappointed in how we started off because of that. Feels like lost time, and I didnt feel like i was well informed
Nothing good or bad to mention [at Sher Fertility of New York]. I would not say it impacted my experience either way. Don't be surprised if you have to wait sometimes, but never anything too long. Clinic was always very clean...[Dr. Wang has a ] Very good manner and a great communicator. I really felt like he cared...I eventually learned from going to another Dr at another clinic that there were several tests he did not even mention that I wished were done, that i didn't even know about until I saw another Dr. It's possible we would have gotten there eventually, but I feel a little disappointed in how we started off because of that. Feels like lost time, and I didnt feel like i was well informed
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
I really like Dr Wang. I eventually learned from going to another Dr at another clinic that there were several tests he did not even mention that I wished were done, that i didn't even know about until I saw another Dr. It's possible we would have gotten there eventually, but I feel a little disappointed in how we started off because of that. Feels like lost time, and I didnt feel like i was well informed
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
As questions and ask about all possible testing that can be done early on
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Very good manner and a great communicator. I really felt like he cared
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
Only did 3 rounds of IUI with progesterone support. 1 chemical pregnancy.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Nuetral
Describe your experience with Sher Fertility Solutions New York.
Fine. Nothing good or bad to mention. I would not say it impacted my experience either way. Don't be surprised if you have to wait sometimes, but never anything too long. Clinic was always very clean
9
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 31 - 32
2 IVF
1 Egg Freezing
Donor Eggs
Diminished Ovarian Reserve
European
East Asian
Income $100K - $199K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Drew Tortoriello was] Extremely patient. Answered all my emails very quickly. Very kind. Understanding. Never makes you feel like a number and remembers the details of your situation. He doesn't push any treatments but always gave options and let me decide...Used estrogen priming for DOR. Used HGH, viagra suppositories, and stims for thin lining...Answered questions with patience, never made me feel crazy or annoying
[Sher Fertility of New York was] Very organized...You need to be on top of your stuff. You get to see your own doctor at every visit. Nice office. Kind staff. They do immune workup also. They dont open early so you cant fo before work...Bushra [nurse] was a bit disorganized but very kind...Nurse wasn't good about ordering refills...Around 25k for ivf...[Dr. Drew Tortoriello was] Extremely patient.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Extremely patient. Answered all my emails very quickly. Very kind. Understanding. Never makes you feel like a number and remembers the details of your situation. He doesn't push any treatments but always gave options and let me decide.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
You need to do your own research and bring those ideas and get his feedback.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Answered questions with patience, never made me feel crazy or annoying
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Used estrogen priming for DOR. Used HGH, viagra suppositories, and stims for thin lining
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: bushra)
Bushra was a bit disorganized but very kind
Describe your experience with Sher Fertility Solutions New York.
Very organized. Very expensive. You need to be on top of your stuff. You get to see your own doctor at every visit. Nice office. Kind staff. They do immune workup also. They dont open early so you cant fo before work
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Around 25k for ivf
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
No
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
Nurse wasn't good about ordering refills
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
7
7
Age 38
1 IUI
3 IVF
Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Teacher
2nd of 3 Docs
Neutral
Neutral
Unsuccessful
He [Dr. Drew Tortoriello] was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling...I was on low dose of injections for egg banking...I just was given conflicting information regarding medicine storage.
He [Dr. Drew Tortoriello] was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling...I was on low dose of injections for egg banking...I just was given conflicting information regarding medicine storage.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask tons of questions
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
You can make an appt. but one time I had to wait for over an hour in the exam room.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I was on low dose of injections for egg banking.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Bushra)
I never met my nurse. I also got conflicting information regarding my meds. She told me one could be refrigerated and it couldn't.
Describe your experience with Sher Fertility Solutions New York.
I liked that you could make and appt. it was very easy to get to via train.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Copays and anesthesia
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I just was given conflicting information regarding medicine storage.
7
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2017, Successful
10
10
Age 31 - 33
5 Fertility Medications
PCOS
Other
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Dicken is smart, caring, compassionate. She understood the emotional implications that go along with treatment. She was always available and responded quickly to my emails. Can't recommend her more highly!!... At sher, you will not feel like your at a fertility factory but rather a human who she will care for and get to know !
It [Sher Fertility of New York] is a much smaller feel having some of the larger fertility clinics. I always felt well cared for by the front desk staff, nurses and of course Dr. Dicken.... At sher, you will not feel like your at a fertility factory but rather a human who she will care for and get to know !
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is smart, caring, compassionate. She understood the emotional implications that go along with treatment. She was always available and responded quickly to my emails. Can't recommend her more highly!!
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
She is the best! Call her for a consultation! You won't be disappointed. At sher, you will not feel like your at a fertility factory but rather a human who she will care for and get to know !
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is a warm, smart, caring doctor. She was always available to talk by email and wrote me personally to update me. I never felt like I was being treated at a factory. I felt cared for and important.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Letrozole, trigger shot & timed intercourse.
Describe your experience with Sher Fertility Solutions New York.
It is a much smaller feel having some of the larger fertility clinics. I always felt well cared for by the front desk staff, nurses and of course Dr. Dicken
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
She luckily accepted my insurance.
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
9
9
Age 33 - 34
2 IUI
1 IVF
Latinx
Income $100K - $199K
Teacher
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Althea O'Shaughnessy] scheduled an appointment just to speak with us and explain what may have happened when we received a negative pregnancy test after our first transfer. She was also very personable...She was very knowledgable and thorough. Also seemed to enjoy her job. My husband and I actually discussed it and felt like she was somewhat like an aunt in nature- providing compassion, yet with direct facts...Genetic testing- because it seemed a standard practice there.
Appointments [at Sher] were somewhat inflexible. The doctor could only provide treatment in morning hours. Afternoons seemed to be reserved for new patients...Genetic testing- because it seemed a standard practice there...Everyone was wonderful at the office. Responsive, caring and attentive...Mostly covered by my insurance. But we had to pay 20% out of pocket. Came to around $3000 per cycle...She [Dr. Althea O'Shaughnessy] was very knowledgable and thorough. Also seemed to enjoy her job.
How was your experience with Althea O'Shaughnessy at Sher Fertility Solutions New York?
She was very knowledgable and thorough. Also seemed to enjoy her job. My husband and I actually discussed it and felt like she was somewhat like an aunt in nature- providing compassion, yet with direct facts.
During treatment, were you treated like a number or a human with Althea O'Shaughnessy at Sher Fertility Solutions New York?
She scheduled an appointment just to speak with us and explain what may have happened when we received a negative pregnancy test after our first transfer. She was also very personable.
Describe the protocols Althea O'Shaughnessy used in your cycles at Sher Fertility Solutions New York and their degree of success.
Genetic testing- because it seemed a standard practice there. Egg retrieval and embryo transfer.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Yes- cannot recall her name)
Everyone was wonderful at the office. Responsive, caring and attentive
Describe your experience with Sher Fertility Solutions New York.
Appointments were somewhat inflexible. The doctor could only provide treatment in morning hours. Afternoons seemed to be reserved for new patients.
Describe the costs associated with your care under Althea O'Shaughnessy at Sher Fertility Solutions New York.
Mostly covered by my insurance. But we had to pay 20% out of pocket. Came to around $3000 per cycle.
9
Doctor
Althea O'Shaughnessy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
10
10
Age 37
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
It was a personal experience. Dr. Dicken was quick to communicate via email and always explained her decisions - even ones I wasn't happy with. She was open to my suggestions and really made it a team effort...Estrogen priming with high dose Antagonist. I also did intralipid therapy and immune therapy that seemed to help tremendously.
It [Sher Fertility of New York] is a smaller clinic for NYC but felt very personable. I was able to feel comfortable and see my doctor for every monitoring appointment. that was a real plus....She was very helpful at explaining things and putting us at ease. The difference in results was day and night - and that had to do with her having a great bedside manner and listening to my worries and reservations.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
She was very helpful at explaining things and putting us at ease. The difference in results was day and night - and that had to do with her having a great bedside manner and listening to my worries and reservations.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
To ask questions because they will be answered. It was a partnership.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
It was a personal experience. Dr. Dicken was quick to communicate via email and always explained her decisions - even ones I wasn't happy with. She was open to my suggestions and really made it a team effort.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Estrogen priming with high dose Antagonist. I also did intralipid therapy and immune therapy that seemed to help tremendously.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: jackie)
they were all quick to email and very good at being supportive and nice.
Describe your experience with Sher Fertility Solutions New York.
It is a smaller clinic for NYC but felt very personable. I was able to feel comfortable and see my doctor for every monitoring appointment. that was a real plus.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
i was completely self pay. I did a two cycle package
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
10
10
Age 40
4 IUI
1 IVF
Unexplained
Latinx
Other
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He was always there for me whether it would be through via cell phone text or email. Any questions day or night he was there to answer my call... And every appointment I always saw him. I was never put with another doctor.
The first time we went to do a retrieval I was unable to do it because I ate the morning of. I was extremely distraught the nurses were there to help ease my pain. And every single appointment there always very caring.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
Consult with him we knew right away that he was the doctor that we want to go it was extremely thorough but the same time very warm and kind And every appointment I always saw him. I was never put with another doctor.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
You won't go wrong if you choose him! He will get you pregnant
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
He has the best bedside manner ever! He was always there for me whether it would be through via cell phone text or email. Any questions day or night he was there to answer my call. He's always warm and kind we see him and always remember the last conversation you had with him.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The first time we went to do a retrieval I was unable to do it because I ate the morning of. I was extremely distraught the nurses were there to help ease my pain. And every single appointment there always very caring. The day we found out that we were pregnant when we came in all the nurses were so excited for us and hugged us.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unsuccessful
8
7
Age 38
1 IUI
3 IVF
1 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Teacher
2nd of 3 Docs
Neutral
Neutral
Unsuccessful
I thought that he [Dr. Drew Tortoriello] treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking...Very flat affect in general....He used low dose meds bc I have DOR. He recommended banking for 3 cycles and then testing...
Loved that [at Sher - Manhatten] you could make an appt. yet appts. always ran way behind and I was promised later appts and then when I was cycling suddenly there were only morning appts. So I had to miss a ton of work...I never met her [the nurse] and it seemed hard to get direct answers when needed...I thought that he [Dr. Tortoriello] treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I thought that he treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask a tons of questions!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Very flat affect in general.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
He used low dose meds bc I have DOR. He recommended banking for 3 cycles and then testing.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Bushra)
I never met her and it seemed hard to get direct answers when needed.
Describe your experience with Sher Fertility Solutions New York.
Loved that you could make an appt. yet appts. always ran way behind and I was promised later appts and then when I was cycling suddenly there were only morning appts. So I had to miss a ton of work.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Copays
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Successful
10
9
Age 41
3 IUI
IVF
European
East Asian
Income $100K - $199K
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wang was the kindest, most compassionate doctor I've ever been to. He was realistic without being negative...He was always available by email and would respond quickly even on weekends and during odd hours.
He was always available by email and would respond quickly even on weekends and during odd hours.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang was the kindest, most compassionate doctor I've ever been to. He was realistic without being negative. He actually made me feel as if he appreciated me as a patient and as a person; Dr. Wang almost made going through IVF pleasant!
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
Don't be afraid to ask questions since Dr. Wang will answer any questions you have and never make you feel bad for asking them.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang was incredibly kind and his communication skills were excellent. He was always available by email and would respond quickly even on weekends and during odd hours.
Describe your experience with your nurse at Sher Fertility Solutions New York.
Can't think of anything.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
2019, Successful
10
10
Age 37
3 IVF
Endometriosis
Immunological
East Asian
Income $200K - $499K
Nurse or HC Services
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
The doctor [Dr. Drew Tortoriello] was compassionate and reassuring. I remember he was very calm during the procedure and inspired confidence. He made me feel like it was going to work. He doesn't talk a lot but he gives you a great sense that he knows what he is doing...understood my particular situation, took care of the medication management, oversaw the all process until the transfer of the embryo which he did personally and it was just flawless. He just knew the exact spot where to go place the embryo. While other doctors before just pushed the embryo in, I had the feeling that Dr. Tortoriello just knew the best spot for it. I would recommend anybody who is having a hard time getting pregnant to go see Dr. Tortoriello, he might hold the solution to your problems.
[The nurses at Sher Fertility of New York were] Very kind and always ready to help and explain things...We purchased a package that included free transfer until success...The clinic is small but very efficient and clean. The only negative is that they don't have their own lab so you have to wait longer to get the results of your tests. Other than that it is in a very central and convenient location...We just decided to test the embryos for genetic problems and then transfer the best looking one. We didn't want to put too much stress on the body. We also only had 4 embryos and didn't want to lose two in one shot in case it didn't work.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He is simply the best doctor I have experienced during my journey. My husband shares the same feeling. I remember my husband telling me: 'this doctor did it right this time!'. He really did, we got a gorgeous baby boy. I went to Cornell at first, thinking I would find the best doctors there but I was wrong, I had a horrible experience. Dr. Tortoriello understood my particular situation, took care of the medication management, oversaw the all process until the transfer of the embryo which he did personally and it was just flawless. He just knew the exact spot where to go place the embryo. While other doctors before just pushed the embryo in, I had the feeling that Dr. Tortoriello just knew the best spot for it. I would recommend anybody who is having a hard time getting pregnant to go see Dr. Tortoriello, he might hold the solution to your problems.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Follow his instructions to the T, like he like to be called Dr. T, and be confident. Don't worry if he doesn't talk a lot, he knows what he is doing.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
The doctor was compassionate and reassuring. I remember he was very calm during the procedure and inspired confidence. He made me feel like it was going to work. He doesn't talk a lot but he gives you a great sense that he knows what he is doing.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Don't remember, there were so many medicines.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Very kind and always ready to help and explain things.
Describe your experience with Sher Fertility Solutions New York.
The clinic is small but very efficient and clean. The only negative is that they don't have their own lab so you have to wait longer to get the results of your tests. Other than that it is in a very central and convenient location.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Don't remember. We purchased a package that included free transfer until success.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
We just decided to test the embryos for genetic problems and then transfer the best looking one. We didn't want to put too much stress on the body. We also only had 4 embryos and didn't want to lose two in one shot in case it didn't work.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 32 - 33
3 IVF
Endometriosis
Poor Egg Quality
South Asian
Income $100K - $199K
Engineer
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr T [Tortoriello] always listens to patient suggestion if needed. During my IVF treatment i suggested some tweaks in protocol which he listened. ... Dr T recommendation was always to go with eSET, but i went with multiple transfer but he explained the risk involved beforehand. ... Am forever thankful to Dr T and would recommend to any couple experiencing multiple failure.
Prompt response from the call center representative. Appointments [Sher Fertility of New York] are quick and flexible. Early appointments for working professionals. ... Monitoring appointment are usually quick. When you schedule for an appointment you will approximately being called for the procedure or monitoring around the same time. ... [nurses] Greeted well during each visit. Coordinated well to pass on information on time.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr T always listens to patient suggestion if needed. During my IVF treatment i suggested some tweaks in protocol which he listened. When i came to this doctor it was my 3rd IVF which no positive hopes. But with this treatment i got my first positive test ever resulting in beautiful adorable daughter that i have now. without him it would never be possible for me to experience motherhood. Am forever thankful to Dr T and would recommend to any couple experiencing multiple failure. Dr T will do wonders in your life :)
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Stay focused Dr T will take care and don't lose hope
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr T was so open minded and always cared and listened to me.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Estrogen Priming protocol for Egg retrieval Depot Lupron shot before embryo transfer which was main reason for my success
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
They were so kind and compassionate. Greeted well during each visit. Coordinated well to pass on information on time.
Describe your experience with Sher Fertility Solutions New York.
They have the best doctors in this clinic. Amazing staffs and there is 100% hope for patients going to this clinic to get successful . Prompt response from the call center representative. Appointments are quick and flexible. Early appointments for working professionals. Better results when compared to other clinic. Treatment methodology is very different from other clinic which gives better result
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Monitoring appointment are usually quick. When you schedule for an appointment you will approximately being called for the procedure or monitoring around the same time. If you plan accordingly it will be as quick as grabbing a coffee from starbucks
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
approximately around $15,000
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
Dr T recommendation was always to go with eSET, but i went with multiple transfer but he explained the risk involved beforehand.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
9
Age 41
5 IUI
3 IVF
East Asian
Income $100K - $199K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. [Oehninger] is kind but direct and responds to emails via their secure system quickly...During my consultation with Dr. O he explained what tests he recommended and why, and what the course of action would be...bloodwork including NKa testing, an endometrial biopsy to test for inflammation (endometritis) and the Receptiva test to test for endometriosis. My husband also did a sperm analysis and DNA fragmentation test.
The nursing staff [at Sher Fertility of New York] is great, however my husband complained that getting blood drawn was painful and they collapsed a vein in his arm...A strength of SIRM is they test and treat conditions that the typical clinic may not even test for. I regret not seeing them sooner. Perhaps I could have had a successful transfer of a PGS tested embryo if I was given proper treatment for NK cells.
How was your experience with Sergio Oehninger at Sher Fertility Solutions New York?
I went to Dr. O and SIRM after having 3 retrievals and 5 failed embryo transfers at Cornell. My last two transfers were FET with PGS normal embryos which failed. My RE at Cornell (Samantha Pfeifer) did not believe in testing for Natural Killer Cells, immunological issues or other "out of the box issues" so I sought another opinion. During my consultation with Dr. O he explained what tests he recommended and why, and what the course of action would be. I did a multititude of tests that Cornell did not check for: bloodwork including NKa testing, an endometrial biopsy to test for inflammation (endometritis) and the Receptiva test to test for endometriosis. My husband also did a sperm analysis and DNA fragmentation test. (Cornell also did not recommend the DNA fragmentation test.) All results were normal except I had elevated NKa (25% vs the normal level of 10%). The treatment for this will involve presnidone and possibly intalipid therapy.
During treatment, were you treated like a number or a human with Sergio Oehninger at Sher Fertility Solutions New York?
Dr. O is kind but direct and responds to emails via their secure system quickly.
Describe the protocols Sergio Oehninger used in your cycles at Sher Fertility Solutions New York and their degree of success.
I have not yet begun treatment, only diagnostic testing. Will update this as I advance through treatment.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The nursing staff is great, however my husband complained that getting blood drawn was painful and they collapsed a vein in his arm.
Describe your experience with Sher Fertility Solutions New York.
A strength of SIRM is they test and treat conditions that the typical clinic may not even test for. I regret not seeing them sooner. Perhaps I could have had a successful transfer of a PGS tested embryo if I was given proper treatment for NK cells.
Describe the costs associated with your care under Sergio Oehninger at Sher Fertility Solutions New York.
$50 to reserve consultation (can be applied to treatment), $50 for sperm analysis, $815 payable directly to Recepitva for endometrial biopsy testing for endometriosis. Other costs were covered by insurance.
9
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
10
10
Age 33
1 IVF
Prefer not to answer
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I can’t say enough great things about Dr. Tortoriello. My husband and I will be forever grateful. His attentiveness, caring demeanor, guidance and knowledge made me feel at ease the entire process.... You can tell they [Sher Fertility NY] work very hard to treat all patients with high level of care. Most importantly I’m here holding my 2 month old beautiful baby girl thanks to Dr. Tortoriello! He will be forever in my heart.
You can tell they [Sher Fertility of New York] work very hard to treat all patients with high level of care.... I can’t say enough great things about Dr. Tortoriello and his wonderful staff....His staff are always kind and smiling. His nurse Cecilia is wonderful.... Most importantly I’m here holding my 2 month old beautiful baby girl thanks to Dr. Tortoriello! He will be forever in my heart.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I can’t say enough great things about Dr. Tortoriello. My husband and I will be forever grateful. His attentiveness, caring demeanor, guidance and knowledge made me feel at ease the entire process.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
I can’t say enough great things about Dr. Tortoriello and his wonderful staff. After having a bad experience at a different clinic-we were referred to Dr Tortoriello by a close family member. All I have to say is My husband and I will be forever grateful to Dr. Tortoriello. His attentiveness, caring demeanor, guidance and knowledge made me feel at ease the entire process. His staff are always kind and smiling. His nurse Cecilia is wonderful. You can tell they work very hard to treat all patients with high level of care. Most importantly I’m here holding my 2 month old beautiful baby girl thanks to Dr. Tortoriello! He will be forever in my heart.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Cecilia chao)
His staff are always kind and smiling. His nurse Cecilia is wonderful. You can tell they work very hard to treat all patients with high level of care.
Describe your experience with Sher Fertility Solutions New York.
I can’t say enough great things about Dr. Tortoriello and his wonderful staff. After having a bad experience at a different clinic-we were referred to Dr Tortoriello by a close family member. All I have to say is My husband and I will be forever grateful to Dr. Tortoriello. His attentiveness, caring demeanor, guidance and knowledge made me feel at ease the entire process. His staff are always kind and smiling. His nurse Cecilia is wonderful. You can tell they work very hard to treat all patients with high level of care. Most importantly I’m here holding my 2 month old beautiful baby girl thanks to Dr. Tortoriello! He will be forever in my heart.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Successful
10
10
Age 39 - 41
3 IUI
9 IVF
6 Egg Freezing
8 Embryo Freezing
PCOS
Other
Prefer not to answer
Income $100K - $199K
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.T[ortoriello] always listen to me and answered any of my questions. The best thing was that I was able to email him for several questions, and he replied me very quickly. He cheered me up and told me that I did not have to give up having a baby(s). He was always kind and calm which I really liked...I have diagnosed with Asherman syndrome after I lost my identical twin girls. Many Dr had told me that I probably have to do gestation as my uterus was not able to develop any lining. However, Dr.T said to me that I should not give up, and he was right. I was able to get pregnant with the first cycle. After I delivered a healthy baby girl, I started another IVF cycle to have a second baby. I had two IVF cycles to retrieve enough eggs, and I transferred two eggs at a time twice. With the second time, I was able to get pregnant again. Now, I have two beautiful girls with me. I can only thank him. He was very kind and had a passion for helping women like me. Do not give up to have a baby until you see him!!
I am not sure what are their [Sher Fertility of New York's] weaknesses. Their strengths must come from their doctors' passion, and Dr. T[ortoriello] was always his best when he sees his patients. Also, he is searching for new meds to treat his patients, and he is open to accept suggestions from his patients too...The nurses there were excellent. They were very organized and kind. I loved them...only transferred two eggs as max number. Actually, he wanted to transfer only one because he cared about me who lost identical twins before, but I pushed him to transfer two eggs, and he did it for me.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I have diagnosed with Asherman syndrome after I lost my identical twin girls. Many Dr had told me that I probably have to do gestation as my uterus was not able to develop any lining. However, Dr.T said to me that I should not give up, and he was right. I was able to get pregnant with the first cycle. After I delivered a healthy baby girl, I started another IVF cycle to have a second baby. I had two IVF cycles to retrieve enough eggs, and I transferred two eggs at a time twice. With the second time, I was able to get pregnant again. Now, I have two beautiful girls with me. I can only thank him. He was very kind and had a passion for helping women like me. Do not give up to have a baby until you see him!!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Just trust him, and ask him if you have any questions. He will give you answers.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr.T always listen to me and answered any of my questions. The best thing was that I was able to email him for several questions, and he replied me very quickly. He cheered me up and told me that I did not have to give up having a baby(s). He was always kind and calm which I really liked.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The nurses there were excellent. They were very organized and kind. I loved them.
Describe your experience with Sher Fertility Solutions New York.
Their lab was high level, so you can trust their techniques to develop your eggs there. I am not sure what are their weaknesses. Their strengths must come from their doctors' passion, and Dr. T was always his best when he sees his patients. Also, he is searching for new meds to treat his patients, and he is open to accept suggestions from his patients too.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
Dr. T only transferred two eggs as max number. Actually, he wanted to transfer only one because he cared about me who lost identical twins before, but I pushed him to transfer two eggs, and he did it for me.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources