Sher Fertility Solutions New York

2 doctors work here

Rated 8.9
Strongly recommend: 75%Neutral: 14%Don't recommend: 11%8.9
75% strongly recommend
142 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.7
7.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,261
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

New York
425 Fifth Ave
New York, NY 10016
(646) 792-7476
Purchase (closed)
3020 Westchester Ave
Purchase, NY 10577
(914) 696-7476

142 patient reviews

2015, Successful
10
10
Age 34
3 IUI
1 IVF
Endometriosis
PCOS
Uterine Fibroids
European
Income $100K - $199K
Lawyer
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wang was available to us basically 24/day. If we emailed him a frantic question, he would always respond in an appropriate time. He took our fears to heart and would even step out of the exam room for a moment if we needed to cry and gather ourselves together...Unfortunately the emails and instructions we received from the nurse were at times incorrect or confusing. But Dr. Wang was always able to clarify
Dr. Wang was available to us basically 24/day. If we emailed him a frantic question, he would always respond in an appropriate time....There was some confusion [at Sher Institute in Manhattan] about our prescriptions for the IVF cycle, but we do not place the blame wholly on the clinic. It can get confusing- we didn't have insurance coverage so we priced out medications from several local pharmacies so a few phone calls got lost in the shuffle. After we were done cycling, the billing department failed to update our address in their system so we had to communicate back and forth a few times to set things straight.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
We could not be happier with our experience. He tempered our expectations to be realistic, while ensuring we never lost hope. He treated all of our questions respectfully and never spoke down to us while explaining out care plan.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
He no longer practices in NYC, but he is WELL worth the trip to Westchester
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang was available to us basically 24/day. If we emailed him a frantic question, he would always respond in an appropriate time. He took our fears to heart and would even step out of the exam room for a moment if we needed to cry and gather ourselves together.
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
I cannot remember all of the medications we used
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Lopez)
Unfortunately the emails and instructions we received from the nurse were at times incorrect or confusing. But Dr. Wang was always able to clarify
Describe your experience with Sher Fertility Solutions New York.
The clinic is small. The offices and decor feel a bit dated, but are perfectly suitable for the treatment we sought.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
On par with other nyc clinics we researched
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
There was some confusion about our prescriptions for the IVF cycle, but we do not place the blame wholly on the clinic. It can get confusing- we didn't have insurance coverage so we priced out medications from several local pharmacies so a few phone calls got lost in the shuffle. After we were done cycling, the billing department failed to update our address in their system so we had to communicate back and forth a few times to set things straight.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Unsuccessful
3
3
Age 43
1 IUI
3 IVF
2 Egg Freezing
7 Embryo Freezing
Donor Sperm
Diminished Ovarian Reserve
Immunological
Unexplained
Income $100K - $199K
3rd of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. T. was very good at communicating, he replied very thoroughly / promptly to my questions. I think there was probably unnecessary part of the treatment and testing (immunology, hgh), i was stunned to have just one embryo after 2 months of prepping, and better results with other doctors...Nurse did not reply to my messages, when replied seemed to ignore the questions -- this was very stressful, but if I would ask Dr. T, they would come back .
The doctor [Dr. Drew Tortoriello] is very receptive and willing to explain and try new methods. The office [Sher Institute] is very intimate, and there is not too many people. They schedule monitoring 9-2, and i believe Dr does the monitoring. On one hand this is good, as it takes less time, on the other hand, one cannot go there before work. My nurse was pretty bad, not ordering drugs, not answering emails etc...Some treatment of immunology issues was done on me, it did not hurt probably. I also was taking hgh. Dr. T also adjusted protocol in the beginning of the cycle, given my hormone levels (there was a switch in drugs, and i actually lost some money on that). Since the results were dismal, I am not sure it worked.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T. was very good at communicating, he replied very thoroughly / promptly to my questions. I think there was probably unnecessary part of the treatment and testing (immunology, hgh), i was stunned to have just one embryo after 2 months of prepping, and better results with other doctors.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr T. is very good at communicating, though his nurse was not.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Some treatment of immunology issues was done on me, it did not hurt probably. I also was taking hgh. Dr. T also adjusted protocol in the beginning of the cycle, given my hormone levels (there was a switch in drugs, and i actually lost some money on that). Since the results were dismal, I am not sure it worked.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Nurse did not reply to my messages, when replied seemed to ignore the questions -- this was very stressful, but if I would ask Dr. T, they would come back .
Describe your experience with Sher Fertility Solutions New York.
The doctor is very receptive and willing to explain and try new methods. The office is very intimate, and there is not too many people. They schedule monitoring 9-2, and i believe Dr does the monitoring. On one hand this is good, as it takes less time, on the other hand, one cannot go there before work. My nurse was pretty bad, not ordering drugs, not answering emails etc.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
10-13K + meds
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I had some issues with nurse ordering the drugs on time/right pharmacy.
3
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
3
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
10
10
Age 35 - 36
1 IVF
Male Factor
Other
European
Income $200K - $499K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
There aren't enough words in the English language to cover my admiration, appreciation, and respect for Dr. Wang. He kept us involved in the process, answered emails at all hours, was open to our ideas, and fully made it a "team" effort. He grieved our setbacks with us and plotted a new course, and celebrated our victories, including the birth of our child, with us.
He [Dr Jeffrey Wang] retrieved a significant amount of eggs, and his amazing embyrologist [at Sher Fertility of New York] spent 9 hours, until late in the evening, going through the surgical samples to inject the sperm into my eggs. After our fresh transfer resulted in a negative test, he suggested some tests just to be safe (since the frozen embryos were my husband's only chance for a biological child). He did an endometrial function test, and found an issue. I did 3 months of depot lupron to reset my system, and then prepared for an FET. That FET was successful. His treatment was such that, even if it hadn't worked, I never would have wondered "what if," which was a huge gift.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
There aren't enough words in the English language to cover my admiration, appreciation, and respect for Dr. Wang. He kept us involved in the process, answered emails at all hours, was open to our ideas, and fully made it a "team" effort. He grieved our setbacks with us and plotted a new course, and celebrated our victories, including the birth of our child, with us.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
Run, don't walk, to see him.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
He has the best bedside manner of any doctor. I've never felt like someone cared as much about us or fought as hard for us. He kept us informed and gave us a voice. Infertility sucks, but he, and the baby he and his team are responsible for creating, were the good things to come out of the process.
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
We dealt with severe MFI, so he coordinated with my husband's urologist to time my egg retrieval with his surgery. He monitored me closely to keep my on schedule, and it worked perfectly. He retrieved a significant amount of eggs, and his amazing embyrologist spent 9 hours, until late in the evening, going through the surgical samples to inject the sperm into my eggs. After our fresh transfer resulted in a negative test, he suggested some tests just to be safe (since the frozen embryos were my husband's only chance for a biological child). He did an endometrial function test, and found an issue. I did 3 months of depot lupron to reset my system, and then prepared for an FET. That FET was successful. His treatment was such that, even if it hadn't worked, I never would have wondered "what if," which was a huge gift.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Some nurses were fantastic, some were not as organized, and one was cold and never smiled.
Describe your experience with Sher Fertility Solutions New York.
It's the opposite of a factory.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
We had insurance coverage, so I can't comment beyond saying that the staff was very helpful in dealing with my insurance, despite the insurance company's hard work to make things as difficult as possible.
What specific things went wrong at Sher Fertility Solutions New York?
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
There was a minor discrepancy in my calendar that was cleared up in a single email.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
8
9
Age 29
9 IUI
3 IVF
Male Factor
Unexplained
Ashkenazi Jewish
Income $50K - $99K
2nd of 6 Docs
Neutral
Strongly Recommends
Unsuccessful
I saw him [Dr. Wang] every time I came into the clinic. He was super involved and I was able to email him anytime I wanted in which he would answer within a few hours. He was very caring and compassionate. I did not have success with him and he still emailed me to see how I am doing years later...He is very compassionate and caring. He listens to you and takes your ideas into account...This dr was very sensitive when delivering such delicate news.
This clinic [Sher] was overall really good. I had a good experience with everyone here even though I had 2 failed IVFs. They are communicative and pretty organized as well...[Nurse] Leslie was amazing to deal with. She was thorough and was on top of everything. She was super nice as well and emailed me back in a timely manner...They were very accommodating with monitoring...I dealt with Jessica at billing and she was very easy to work with.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
This doctor is very easy to talk to and answers his emails within a few hours. He is very compassionate and caring. He listens to you and takes your ideas into account. My first IVF with him resulted in 36 eggs and 22 embryos that ALL arrested on day 3. It was a complete shock that not even one made it to blastocyst. He called me himself with this news and stayed on the phone with me as long as I needed him to. We did another IVF with him in which I also produced 36 eggs and 22 embryos. He called saying they werent looking good on day 3 and I begged if I can come in and transfer 2 to see if maybe they would survive better inside me than in a petrie dish. He agreed. This ended up being a chemical pregnancy. All my other embryos did arrest. This dr was very sensitive when delivering such delicate news. He even admitted to try another clinic to see how my embryos would grow there. Its been 4 years since being treated by him and we still keep in contact. He is a very honest and kind dr. I wish it would have worked out by him.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
My advice is that he is a really kind and caring doctor. He is on top of it all and will deliver news to you personally. You will have a human experience here.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
I felt like a human with this dr because I saw him every time I came into the clinic. He was super involved and I was able to email him anytime I wanted in which he would answer within a few hours. He was very caring and compassionate. I did not have success with him and he still emailed me to see how I am doing years later. I sometimes email him with ideas that my new drs have and he always gives me his advice.
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
My first IVF we used gonal F in varying amounts, menopur, and ganirelix and triggered with HCG. This resulted in 36 eggs, 22 embryos, and they all arrested by day 3. I also had slight OHSS from this cycle. I did another IVF with him and we changed the protocol. I was on BCP for 3 weeks before stims, lupron, gonal F, menopur, and ganirelix. We had 36 eggs, 22 embryos and transferred 2 embryos on day 3 since the dr called saying all the embryos weren't looking good. I ended up with a chemical pregnancy and had VERY bad hyperstimulation and was bedridden for a few weeks. This doctor believed that maybe my husbands balanced translocation caused this (later we tested some of the dead embryos and they were normal so this was not the reason) or that my embryos did not like their lab. He also suggested doing a day 1 or 2 transfer. Ultimately he suggested trying RMA since their lab protocol is difference there.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Leslie)
Leslie was amazing to deal with. She was thorough and was on top of everything. She was super nice as well and emailed me back in a timely manner.
Describe your experience with Sher Fertility Solutions New York.
This clinic was overall really good. I had a good experience with everyone here even though I had 2 failed IVFs. They are communicative and pretty organized as well. I cannot think of any weaknesses.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
They were very accommodating with monitoring. Dr. Wang often came in 10 minutes earlier to see me so that I would not be late to work since I worked over an hour away.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
I dealt with Jessica at billing and she was very easy to work with. We did 2 IVF egg retrievals here and one fresh transfer. We also paid to get embryos tested. My medications at the time were partially covered by insurance. I believe we spent around $30,000.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Sher Fertility Solutions New York.
My only criticism was that I had OHSS during my second IVF there and I wish my dr would have lowered my stimulation doses to avoid this or use a dual trigger.
8
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Unsuccessful
8
10
Age 33
2 IUI
1 IVF
Donor Sperm
Ashkenazi Jewish
Income $0 - $49K
Teacher
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
[Dr. Tortoriello] isn’t always direct with offering information that you might need to know in anticipation of your needs... He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch...I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
[Sher Fertility is] Small, short wait times. Front desk person is smart and organized. I always felt like I was in good hands. They do their lab testing on the premises, so you never have to wait long for results...Everyone was great at drawing blood quickly and neatly. All were very kind and friendly...I went to the Westchester office for a Beta test one time on a Friday, and the results came in but there was a communication error between the two clinics and I didn’t get my results until the following Tuesday. I ended up staying on progesterone unnecessarily for three extra days. It was very stressful.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is great! He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Make sure you ask questions. He will answer, but isn’t always direct with offering information that you might need to know in anticipation of your needs.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Sheri was a small facility. I never waited very long, and it always felt comfortable in the waiting room. Everyone was friendly and kind, and I always felt like I was in good hands.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
We did Femara IUI. I am an SMC and didn’t have any proven infertility at the time, so we started slow. I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Everyone was great at drawing blood quickly and neatly. All were very kind and friendly.
Describe your experience with Sher Fertility Solutions New York.
Small, short wait times. Front desk person is smart and organized. I always felt like I was in good hands. They do their lab testing on the premises, so you never have to wait long for results. This place is terrific.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I had insurance, so I just paid copays.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call with results
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I went to the Westchester office for a Beta test one time on a Friday, and the results came in but there was a communication error between the two clinics and I didn’t get my results until the following Tuesday. I ended up staying on progesterone unnecessarily for three extra days. It was very stressful.
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
10
10
Age 40
4 IUI
1 IVF
Unexplained
Latinx
Other
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He was always there for me whether it would be through via cell phone text or email. Any questions day or night he was there to answer my call... And every appointment I always saw him. I was never put with another doctor.
The first time we went to do a retrieval I was unable to do it because I ate the morning of. I was extremely distraught the nurses were there to help ease my pain. And every single appointment there always very caring.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
Consult with him we knew right away that he was the doctor that we want to go it was extremely thorough but the same time very warm and kind And every appointment I always saw him. I was never put with another doctor.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
You won't go wrong if you choose him! He will get you pregnant
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
He has the best bedside manner ever! He was always there for me whether it would be through via cell phone text or email. Any questions day or night he was there to answer my call. He's always warm and kind we see him and always remember the last conversation you had with him.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The first time we went to do a retrieval I was unable to do it because I ate the morning of. I was extremely distraught the nurses were there to help ease my pain. And every single appointment there always very caring. The day we found out that we were pregnant when we came in all the nurses were so excited for us and hugged us.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Successful
10
9
Age 41
3 IUI
IVF
European
East Asian
Income $100K - $199K
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wang was the kindest, most compassionate doctor I've ever been to. He was realistic without being negative...He was always available by email and would respond quickly even on weekends and during odd hours.
He was always available by email and would respond quickly even on weekends and during odd hours.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang was the kindest, most compassionate doctor I've ever been to. He was realistic without being negative. He actually made me feel as if he appreciated me as a patient and as a person; Dr. Wang almost made going through IVF pleasant!
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
Don't be afraid to ask questions since Dr. Wang will answer any questions you have and never make you feel bad for asking them.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang was incredibly kind and his communication skills were excellent. He was always available by email and would respond quickly even on weekends and during odd hours.
Describe your experience with your nurse at Sher Fertility Solutions New York.
Can't think of anything.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2008 - 2013, Successful
6
4
Age 31 - 36
3 IUI
5 IVF
5 Egg Freezing
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Doctor
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Successful
He [Dr Drew. Tortoriello] is a great doctor. Though I think I will take statistics advice elsewhere. However I would make sure people are appraised of the risks involved and think twice...He would answer all questions calmly and completely in person, on the phone, by email and on the webboard...He gave us the opportunity to have the kids that we were having trouble getting. However the odds of Multiples the second time around were obviously WAY off base. We wanted a girl and transferred 2 embryos (the only girl we had and one boy) to increase the chance of one taking.
The 2 cycle plan [at Sher Fertility of New York] I think was $17,000 and the 3 cycle plan I think was $21,000 the medication was very expensive but that was not at the clinic...Staff is very pleasant and prepared. Great staff...Clinic has good doctors and good office and flexible cycle dates as well as individual cycle dates. We did not normally wait a great amount of time. I think a handful of times we had to wait because there was an emergency or doctor had to be somewhere else that ran late but the vast majority of the time it was very good.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He gave us the opportunity to have the kids that we were having trouble getting. However the odds of Multiples the second time around were obviously WAY off base. We wanted a girl and transferred 2 embryos (the only girl we had and one boy) to increase the chance of one taking. We were given a less than 5% chance that they would both take and of course they both did. Now after PGD screening of the embryos and >$100,000 spent and 7 miserable years trying to build a family destroying my wifes body we have our first child and the twins with the boy twin being terribly sick with a very rare genetic mutation called CTNNB1 Haploinsufficiency that essentially means severe mental retardation and severe Cerebral palsy. SO we in essence gave up the best years of our lives to create a sick child that will drain us financially and emotionally for the rest of our lives- not to mention how it will mess up our children.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
He is a great doctor. Though I think I will take statistics advice elsewhere. However I would make sure people are appraised of the risks involved and think twice
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He would answer all questions calmly and completely in person, on the phone, by email and on the webboard
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Standard cycle medications and treatment were used though the ONLY success we had was after doing FROZEN transfers BOTH times. The second time my wife was given hormones to shut her reproductive system down for 3 months prior to the frozen transfer to get her ready and it worked--- A little too well it turns out.
Describe your experience with your nurse at Sher Fertility Solutions New York.
Staff is very pleasant and prepared. Great staff
Describe your experience with Sher Fertility Solutions New York.
Clinic has good doctors and good office and flexible cycle dates as well as individual cycle dates. We did not normally wait a great amount of time. I think a handful of times we had to wait because there was an emergency or doctor had to be somewhere else that ran late but the vast majority of the time it was very good.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
the 2 cycle plan I think was $17,000 and the 3 cycle plan I think was $21,000 the medication was very expensive but that was not at the clinic
6
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2013, Successful
10
10
Age 39 - 40
1 IVF
Diminished Ovarian Reserve
Male Factor
European
East Asian
Latinx
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr Drew Tortoriello] combines facts/figures with also the emotional piece. Didn't shy away from any topic. Gave us realistic picture but also hope. I'm glad we were recommended to him by friends who also had success. More importantly, seems to be very ethical--never wanted to go over board with drugs, used by own cycle at least to try to see if it would work (did), never suggested we transfer too many, respected our decisions
The clinic manager [at Sher Fertility of New York] is really great helping with insurance etc. The billing company is in Nevada, they don't seem quite as organized but this year are better...Always answer the phone quickly. Get back to you in a reasonable time. Because a lot of this happens on weekends etc they seem to have a good system organized for all of that. Only problem is that a lot of appointments the actual time is not given until day before which can be tough but they are or try to be accommodating. Given the issues of who cycles/bodies work not sure if this can be helped. The physical place is a little too pink for my taste seems from
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He combines facts/figures with also the emotional piece. Didn't shy away from any topic. Gave us realistic picture but also hope. I'm glad we were recommended to him by friends who also had success. More importantly, seems to be very ethical--never wanted to go over board with drugs, used by own cycle at least to try to see if it would work (did), never suggested we transfer too many, respected our decisions
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Be prepared to listen even if it's emotional. He really listens but the patient needs to know how to listen also and express all of their concerns
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Great explanations of questions. At the same time, doesn't linger on the negative, looks to see what results are and changes tactics if needed. Seems to have good communication with his nursing staff. I had a concern about hyper stimulation and about insemminating too many and both were address thoughtfully and realistically. He might not appear warm and fuzzy but is a very caring, smart doctor. Not for those looking to be babied or looking to get the doctor to do whatever they want. This is a medical treatment with great risks and he is a person of integrity.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Don't really remember. Seemed to include ganerelix and some other shot for ovulation and the usual trigger injection, progesterone etc at the beginning. Nothing all that unusual
Describe your experience with your nurse at Sher Fertility Solutions New York.
This is a combination of ratings for two nurses. First cycle the nurse didn't seem so organize. Then she wasn't there anymore. The second one and subsequent one for 2nd cycle were great. Very informative, clear on protocols, injection techniques, dates, what would happen, follow-up with results, labs etc. They have nice printed color coded calendars easy to follow. Can probably use more picture explanations of how/when/where to inject although the web is full of those.
Describe your experience with Sher Fertility Solutions New York.
Always answer the phone quickly. Get back to you in a reasonable time. Because a lot of this happens on weekends etc they seem to have a good system organized for all of that. Only problem is that a lot of appointments the actual time is not given until day before which can be tough but they are or try to be accommodating. Given the issues of who cycles/bodies work not sure if this can be helped. The physical place is a little too pink for my taste seems from another time but I'm glad they've kept a nice group of people who seem happy to be there and do their job well. The clinic manager is really great helping with insurance etc. The billing company is in Nevada, they don't seem quite as organized but this year are better.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Covered by insurance. Out of pocket probably around $2000 per cycle? Covered around 10-20K/cycle?
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
The whole pharmacy thing is complicated. Easy to make mistakes. Employers now are cracking down so can't use the usual fertility or compounding pharmacies that Sher is used to using.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2013, Unknown Success
10
10
Age 41 - 43
9 Embryo Freezing
Donor Sperm
Diminished Ovarian Reserve
Immunological
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Drew Tortoriello] listened to me and was never patronizing, and he wasn't afraid to admit it if he didn't have an immediate or good answer for something. I always appreciated the fact that he never discouraged me from researching or things on my own and asking questions--and was never dismissive when I did--because quite frankly, I couldn't have gone or stayed with any doctor with whom that wasn't the case. He also had a gentle hand with both ultrasound and retrievals (and was awake for all of the latter)... when you have as many as I did, that's really important! Overall, I would recommend him highly.
Physically the offices aren't as fancy/expensive-looking as Cornell or New Hope or NYU, but don't let that influence your decision because overall, SIRM-NY is high quality where it counts! The most important thing is to find a good doctor who you feel is the right person to have on your team for what can be a very long and challenging process, and I found that in this clinic. Their scheduling and front desk staff was also good, which I don't think I've mentioned yet but which makes a difference when you have to have as many appointments as fertility treatment involves!
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I already covered this in the why I felt like a human rather than a number section, and this interface won't let me cut and paste so unfortunately if you want more coherence you're going to have to refer to my previous answer. Short version, Dr. Tortoriello: -- listened to me -- was never patronizing or dismissive of my questions -- never discouraged me from doing my own research -- was kind -- was a straight talker about my treatment details -- had a good sense of humor -- was deft and gentle in his touch with both ultrasound and during retrievals
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. Tortoriello was kind and friendly and had a good sense of humor, but also very practical and straightforward when it came to discussing the details of my treatment with me. He listened to me and was never patronizing, and he wasn't afraid to admit it if he didn't have an immediate or good answer for something. I always appreciated the fact that he never discouraged me from researching or things on my own and asking questions--and was never dismissive when I did--because quite frankly, I couldn't have gone or stayed with any doctor with whom that wasn't the case. He also had a gentle hand with both ultrasound and retrievals (and was awake for all of the latter)... when you have as many as I did, that's really important! Overall, I would recommend him highly.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I remember all of this, but I did too many cycles to be extremely specific here. To give a quick overview, though, after my first disastrous high stim cycle (nothing frozen), I then always did a low-medium stim cycle with Femara for a few days, then added anywhere from 75-300 FSH plus a small dose of HGH (Omnitrope .5mL or less) per day. We then added Ganerelix to suppress ovulation when that became necessary, until it was time for retrieval. The standard 10,000iu hCG trigger shot was used every time. Occasionally we did a luteal phase start. The rationale for this was that the super high stim protocol oversuppressed me and my AFC was never that high anyway (although we would never start a cycle with less than 4, which meant I took off a couple of months after every cycle so my follicle count could replenish itself a bit). With this protocol, I always had at least 1 blastocyst frozen per cycle. I didn't do genetic testing so I've no idea how many of those embryos are normal, butvam assuming at least a few of them probably are.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
There were a lot of them so I was friendlier with some than others, but I got along with all of them and never had any unpleasant incidents of any kind in the three years I was a patient there. It helped that I could also always email my doctor directly too if necessary.
Describe your experience with Sher Fertility Solutions New York.
Physically the offices aren't as fancy/expensive-looking as Cornell or New Hope or NYU, but don't let that influence your decision because overall, SIRM-NY is high quality where it counts! The most important thing is to find a good doctor who you feel is the right person to have on your team for what can be a very long and challenging process, and I found that in this clinic. Their scheduling and front desk staff was also good, which I don't think I've mentioned yet but which makes a difference when you have to have as many appointments as fertility treatment involves!
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I've tried to block it out, but it was commensurate with other equivalent clinics in NYC and slightly cheaper than a couple of the others I considered at the time
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
As long as my doctor is willing to do eSET, I think that's up to the patient; I never wanted it so it never came up, but I'm pretty sure Dr. Tortoriello would do it if that was what I wanted--it's my body/money/willingness to risk or reduce a multiple pregnancy!
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
10
10
Age 35
3 IUI
4 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Immunological
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $100K - $199K
Nurse or HC Services
7th of 7 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wang is the most compassionate doctor who I have ever had the pleasure to work with (you read that correctly, work with). He was available to answer any questions at any time of the day. He responded quickly with pure scientifical, yet empathetic answers during such an emotionally fueled time....Dr Wang completed all of his ultrasounds. The appointments were in the afternoon. He was always thorough. He always explained everything he saw.
The front staff [at Sher Fertility of New York] were always friendly & welcoming. The embryologist was amazing & worked hard. The nurses in the office were friendly & always answered questions with a quick response...Dr Wang completed all of his ultrasounds. The appointments were in the afternoon. He was always thorough. He always explained everything he saw....He is the most compassionate man who saw me as an individual. He took his time to answer all of my questions. He listened to all of my concerned and addressed each one making me feel at ease and heard. He believed in my intuition. He is amazing!
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
He is the most compassionate man who saw me as an individual. He took his time to answer all of my questions. He listened to all of my concerned and addressed each one making me feel at ease and heard. He believed in my intuition. He is amazing!
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
Trust him.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Dr. Wang is the most compassionate doctor who I have ever had the pleasure to work with (you read that correctly, work with). He was available to answer any questions at any time of the day. He responded quickly with pure scientifical, yet empathetic answers during such an emotionally fueled time. I still email this amazing doctor to show him pictures of my beautiful 27 month old girls. His smile was such a comfort to me during the ivf cycle. I would recommend him to anyone who would listen. He sets the bar so high for all of my future drs.
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
I was on gonal-f, menopur, cetrotide, Saizon, prednisone, baby aspirin, lovenox.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
The nurses that I worked with were quick to respond with thorough answers.
Describe your experience with Sher Fertility Solutions New York.
The front staff were always friendly & welcoming. The embryologist was amazing & worked hard. The nurses in the office were friendly & always answered questions with a quick response.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Dr Wang completed all of his ultrasounds. The appointments were in the afternoon. He was always thorough. He always explained everything he saw.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
Insurance paid
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2013, Unknown Success
10
10
Age 30 - 32
1 IVF
PCOS
Poor Egg Quality
Other
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Was sure to explain every step of each process and always answered any questions. Very knowledgeable in his [Dr. Tortoriello] field. Never misleading. Explained things we had no idea about. As to why pcos causes infertility. Helpful throughout the whole process especially when we ran into issues with our insurance and med coverage ... Explained everything thoroughly and cared about what we were going through. Compassionate and caring
[Sher Fertility of New York] Absolutely amazing so helpful caring and compassionate. Talked us through everything. And understood what we were going through. Felt at ease after our first visit after the first dr we saw was horrible at another clinic ... [Nursing staff] Just like dr very compassionate and understanding ... Expect honesty and to actually feel like a human not a pay check
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Was sure to explain every step of each process and always answered any questions. Very knowledgeable in his field. Never misleading. Explained things we had no idea about. As to why pcos causes infertility. Helpful throughout the whole process especially when we ran into issues with our insurance and med coverage
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Expect honesty and to actually feel like a human not a pay check
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Explained everything thoroughly and cared about what we were going through. Compassionate and caring
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I dont remember
Describe your experience with your nurse at Sher Fertility Solutions New York.
Just like dr very compassionate and understanding
Describe your experience with Sher Fertility Solutions New York.
Absolutely amazing so helpful caring and compassionate. Talked us through everything. And understood what we were going through. Felt at ease after our first visit after the first dr we saw was horrible at another clinic
What specific things went wrong at Sher Fertility Solutions New York?
  • Lost paperwork
Describe the specific things that went wrong at Sher Fertility Solutions New York.
When sher nj closed my records got lost in transfer
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
Purchase (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012, Successful
10
10
Age 34
8 IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Immunological
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Business Executive
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Jeff Wang] is amazing. Best doctor ever. Smart, compassionate and caring. We have been in touch for years. I moved to another doctor in the clinic for my FET 2.5 years after my fresh cycle with Jeff produced my daughter (for logistical reasons) and he kept in touch throughout my treatment and subsequent pregnancy with my twins even though i was no longer officially his patient.
All appointments [at Sher Institute] are scheduled (as opposed to some other clinics that have open hours). Its a bit annoying but your doctor does all your monitoring and procedures....first go round - no insurance - did a 3 cycle package for about 23k (not counting copays for bloodwork and meds) second go round - FET- had insurance - i think i paid maybe 200 out of pocket for copays...Dr Wang is the best doctor i have ever been to. He listens, he gives amazing advice and he cares so much.
How was your experience with Jeffrey Wang at Sher Fertility Solutions New York?
He is amazing. Best doctor ever. Smart, compassionate and caring. We have been in touch for years. I moved to another doctor in the clinic for my FET 2.5 years after my fresh cycle with Jeff produced my daughter (for logistical reasons) and he kept in touch throughout my treatment and subsequent pregnancy with my twins even though i was no longer officially his patient.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at Sher Fertility Solutions New York?
Trust him. Also don't be shy about asking potentially stupid questions - even at 4am.
During treatment, were you treated like a number or a human with Jeffrey Wang at Sher Fertility Solutions New York?
Dr Wang is the best doctor i have ever been to. He listens, he gives amazing advice and he cares so much.
Describe the protocols Jeffrey Wang used in your cycles at Sher Fertility Solutions New York and their degree of success.
IUI with injectables - chemical pregnancy Fresh cycle - antagonist protocol - negative but produced 3 frozen embryos that worked as a FET 3 years later (produced identical twins) Fresh Cycle 2- long lupron - produced fewer eggs but thought that the quality might be better - did a 3 day emergency transfer when all but 3 arrested at day 2 - produced a wonderful amazing baby girl
Describe your experience with Sher Fertility Solutions New York.
All appointments are scheduled (as opposed to some other clinics that have open hours). Its a bit annoying but your doctor does all your monitoring and procedures.
Describe the costs associated with your care under Jeffrey Wang at Sher Fertility Solutions New York.
first go round - no insurance - did a 3 cycle package for about 23k (not counting copays for bloodwork and meds) second go round - FET- had insurance - i think i paid maybe 200 out of pocket for copays
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2010, Unknown Success
10
10
Age 40
3 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Immunological
Unexplained
Ashkenazi Jewish
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. T was kind, patient and answered all of my questions....Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
My last clinic was more like a "factory" whereas Sher was more of a boutique where they knew who I was....[Nursing staff was] matter of fact - but knew their stuff and communicated well....finance dept. was helpful...It's a boutique atmosphere - not a "factory". It feels good to be a name not a number.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I explained this in my last post - but Dr. T is kind, patient and hopeful. He is easy to talk to and knows his stuff. He also is able to think "outside the box" and change up a cycle when needed. He is a rockstar RE!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask questions - be open - you're in good hands.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was kind, patient and answered all of my questions. My last clinic was more like a "factory" whereas Sher was more of a boutique where they knew who I was. Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
This is hard to remember - it was 2015. He did use intralipids (sp?) infusions which I think helped to keep the pregnancy as I have an autoimmune disorder.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Matter of fact - but knew their stuff and communicated well.
Describe your experience with Sher Fertility Solutions New York.
It's a boutique atmosphere - not a "factory". It feels good to be a name not a number.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Easy to schedule
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I don't remember - but finance dept. was helpful
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

Unknown Success
10
10
7 IUI
2 IVF
Donor Sperm
Diminished Ovarian Reserve
Endometriosis
Uterine Fibroids
European
Black or African-American
Native American
Income $50K - $99K
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Dicken emails with me personally, takes my ideas seriously, and based my treatment on what was going on with my body, not just standard clinic protocol. I felt like she is really invested in coming up with something that will work for me...The experience has felt much more respectful and caring. She listens, explains things patiently, and tries to be prepared for all roadblocks...I have endometriosis and my first IVF cycle the clinic would only do a 5 day blastocyst transfer and none of my embryos made it to 5 days. She thinks endo can make it harder for them to last til 5 in the lab so wanted to try a day 3 freeze.
all the staff are kind and friendly. It's a small clinic [Sher] and I didn't feel like a number in a factory. It's in busy Midtown Manhattan so don't try to drive and park...Jacqueline and Marian responded really promptly when I had questions or needed coordination with my old clinic who was still doing most of the monitoring. It was night and day between communication response times with Sher and my former clinic. Jacqueline made me feel really good when I showed up in NY, chatting and laughing with me.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Honestly, even if this doesn't work, I'm glad we tried our 2nd IVF with Dr. Dicken instead of staying at our old clinic. The experience has felt much more respectful and caring. She listens, explains things patiently, and tries to be prepared for all roadblocks.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
Have all your tests and documentation ready for her to review. Tell her your concerns.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr Dicken emails with me personally, takes my ideas seriously, and based my treatment on what was going on with my body, not just standard clinic protocol. I felt like she is really invested in coming up with something that will work for me.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
I have endometriosis and my first IVF cycle the clinic would only do a 5 day blastocyst transfer and none of my embryos made it to 5 days. She thinks endo can make it harder for them to last til 5 in the lab so wanted to try a day 3 freeze. My first IVF I also had a split cohort of eggs growing at different rates. Because of this, she chose not to start me on BCP, but instead a week of estrogen priming, then 225 gonal f and 75 mg menopur. She also let me try Human Growth Hormone for 5 days, which my former clinic refused to do. Ganirelix the last few days. My eggs all grew at the same rate this time, meaning we could retrieve almost all.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Jacqueline Piccardo and Marian Gerges)
Jacqueline and Marian responded really promptly when I had questions or needed coordination with my old clinic who was still doing most of the monitoring. It was night and day between communication response times with Sher and my former clinic. Jacqueline made me feel really good when I showed up in NY, chatting and laughing with me.
Describe your experience with Sher Fertility Solutions New York.
Dr. Dicken is on the 6th floor which is decorated really nicely and feels good to be in. The 3rd floor where I had to go a couple times for monitoring, isn't as nice. But all the staff are kind and friendly. It's a small clinic and I didn't feel like a number in a factory. It's in busy Midtown Manhattan so don't try to drive and park.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
My insurance covered it, so I had the percentage that they don't pay for, plus $400 for HGH which they don't cover, plus travel and lodging for the 5 days I had to be in NY for monitoring before egg retrieval. As well as cost for donor sperm and embryo freezing.
Describe Cary Dicken's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
They will transfer 3 for my age group.
10
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Successful
10
10
1 IVF
Prefer not to answer
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. T[ortoriello] was always positive, calm, respectful, and honest...I would recommend anyone struggling to have a baby to Dr. Tortoriello. I was advanced maternal age, had diminished ovarian reserve, and male factor issues. He recommended we try IVF and I became pregnant after the first round...Two embryos were transferred, one was successful...I feel like Dr. T and his staff knew exactly what to do and didn’t waste time with clinic, IUI etc.
I received a few rounds of lipids during the first 8 weeks of my pregnancy at the Sher office. I also gave myself daily Lovenox injections throughout my pregnancy...Two embryos were transferred, one was successful...I feel like Dr. T[ortoriello] and his staff knew exactly what to do and didn’t waste time with clinic, IUI etc. I personally know 3 other women who have had success with them. The only weakness I can think of is that sometime there would be a very long wait at the office so expect to be there a while. I wish Sher had NJ locations.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I would recommend anyone struggling to have a baby to Dr. Tortoriello. I was advanced maternal age, had diminished ovarian reserve, and male factor issues. He recommended we try IVF and I became pregnant after the first round. Everyone in the Manhattan office from office staff to nurses were so kind. This is by not means an easy process to endure. I now have beautiful 7 year old boy thanks to Dr. T and his staff at Sher. I am forever grateful and blessed.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was always positive, calm, respectful, and honest.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I received a few rounds of lipids during the first 8 weeks of my pregnancy at the Sher office. I also gave myself daily Lovenox injections throughout my pregnancy. Placental health is of utmost importance to maintain a healthy pregnancy, especially with a history of miscarriages.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Great!
Describe your experience with Sher Fertility Solutions New York.
I feel like Dr. T and his staff knew exactly what to do and didn’t waste time with clinic, IUI etc. I personally know 3 other women who have had success with them. The only weakness I can think of is that sometime there would be a very long wait at the office so expect to be there a while. I wish Sher had NJ locations.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I don’t remember. It was covered under my insurance plan.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
Two embryos were transferred, one was successful.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

Successful
10
10
1 IUI
1 IVF
Male Factor
PCOS
Other
Income $50K - $99K
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Browne is an amazing dr she’s so knowledgeable, sweet, caring , understanding, treats you like a friend and makes sure you know every detail there is to know , I’ve never been to such an amazing dr as she is . ... Take her advice and listen to her she knows what she’s doing be patient ... We did ultra sounds, blood, fertility drugs for a week and antibiotics, trigger shot , lots of monitoring.
Everything [at Sher Fertility of New York] is great ... had a great experience and wish I could do it all over again but we cannot afford it right now but dr brownes office is great and works with you and helps as much as they can. I would recommend them a millions times if I could [nurses] Sweet, caring and explains things properly ... [eset approach] I did two and sadly lost one and thank goodness I did that or I wouldn’t have my daughter
How was your experience with Hyacinth Nicole Browne at Sher Fertility Solutions New York?
Dr Browne is an amazing dr she’s so knowledgeable, sweet, caring , understanding, treats you like a friend and makes sure you know every detail there is to know , I’ve never been to such an amazing dr as she is .
What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Sher Fertility Solutions New York?
Take her advice and listen to her she knows what she’s doing be patient
During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Sher Fertility Solutions New York?
Dr. Browne is amazing at what she does , she’s so friendly and knowledgeable
Describe the protocols Hyacinth Nicole Browne used in your cycles at Sher Fertility Solutions New York and their degree of success.
We did ultra sounds, blood, fertility drugs for a week and antibiotics, trigger shot , lots of monitoring.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Kamberi )
Sweet, caring and explains things properly
Describe your experience with Sher Fertility Solutions New York.
Everything is great had a great experience and wish I could do it all over again but we cannot afford it right now but dr brownes office is great and works with you and helps as much as they can. I would recommend them a millions times if I could
Describe the costs associated with your care under Hyacinth Nicole Browne at Sher Fertility Solutions New York.
$6500plus $500 for anesthesiologists
Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
I would definitely recommend doing more then one I did two and sadly lost one and thank goodness I did that or I wouldn’t have my daughter
10
Doctor
Hyacinth Nicole Browne
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
Purchase (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources