Simple IVF Centers - Fresno Fertility Center

2 doctors work here

Rated 8.6
Strongly recommend: 91%Don't recommend: 9%8.6
91% strongly recommend
3 reviews
Operations
8.4
8.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.5
8.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.6
9.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.6
7.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
4.7
4.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Fresno
7025 North Chesnut
Fresno, CA 93720
(559) 493- 5197

1 patient review filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
1
NPS
0
Age 32
Diminished Ovarian Reserve
European
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Murrain at Fresno fertility only really read off reports and statistics and seemed less interested in our health history or us... He didn’t have typical preliminary blood work done either and missed a lot of things needed... We only had consultations there but he very much pushed IVF and mini IVF and seemed less interested in our wishes to do less invasive first. He did order the HsG and blood work.
We went to Fresno fertility and it felt like walking to a warehouse. No one greeted us. The drs office was huge but bare with a tiny desk and he only cited statistics and facts to us and asked all the same questions in my paperwork i already answered... I only had consultation but the prices seemed average. The lady in billing was the only one helpful in billing a specific way to get first appt somewhat covered
How was your experience with Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center?
We went to Fresno fertility and it felt like walking to a warehouse. No one greeted us. The drs office was huge but bare with a tiny desk and he only cited statistics and facts to us and asked all the same questions in my paperwork i already answered
What's one piece of advice would you give a prospective patient of Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center?
Look at your options and ratings before choosing a dr. I wasted a few hundred dollars seeing him twice . He didn’t have typical preliminary blood work done either and missed a lot of things needed
During treatment, were you treated like a number or a human with Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center?
Dr Murrain at Fresno fertility only really read off reports and statistics and seemed less interested in our health history or us
Describe the protocols Luis A. Murrain used in your cycles at Simple IVF Centers - Fresno Fertility Center and their degree of success.
We only had consultations there but he very much pushed IVF and mini IVF and seemed less interested in our wishes to do less invasive first. He did order the HsG and blood work.
Describe your experience with the nursing staff at Simple IVF Centers - Fresno Fertility Center.
Always saw someone different. When calling for difficulties in a bill no one seemed to know how to help us and blamed the other dr office and i had to resolve myslf
Describe your experience with Simple IVF Centers - Fresno Fertility Center.
No music. No one greeted us. Asked to come 30 min early and waited for 45 min and our appt was all just repeating everything on paper we filled out. To be honest the first appt i don’t know if the dr was wearing a shirt under his coat
Describe the costs associated with your care under Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center.
I only had consultation but the prices seemed average. The lady in billing was the only one helpful in billing a specific way to get first appt somewhat covered
Describe Luis A. Murrain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Simple IVF Centers - Fresno Fertility Center.
NA
What specific things went wrong at Simple IVF Centers - Fresno Fertility Center?
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Simple IVF Centers - Fresno Fertility Center.
the dr ordered bloodwork but missed ordering specific fertility related things like FSH levels that other drs want. They were not good at communicating the orders to the clinic for my HsG and i got charged bc it wasn’t pre approved by my dr
1
Doctor
Luis A. Murrain
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
Simple IVF Centers - Fresno Fertility Center
Fresno
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5