Simple IVF Centers - Fresno Fertility Center

2 doctors work here

Rated 8.6
Strongly recommend: 91%Don't recommend: 9%8.6
91% strongly recommend
3 reviews
Operations
8.4
8.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.5
8.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.6
9.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.6
7.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
4.7
4.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Fresno
7025 North Chesnut
Fresno, CA 93720
(559) 493- 5197

3 patient reviews

2019, Successful
NPS
10
NPS
10
Age 30
1 IUI
Donor Sperm
Male Factor
Unexplained
European
Income $100K - $199K
Business Executive
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Murrain goes above and beyond to make you and your partner feel as comfortable as possible. We had many questions during this uncertain time and he always spent the extra minutes either on the phone or in the office to consult our every need and question...he knows how to communicate very clearly and concisely to ensure that you have everything you need from an educational standpoint
[Simple IVF Centers - Fresno Fertility Center] is very tidy and well kept. They had everything we needed and we were very satisfied. All of their technology is up to date and state of the art. We felt very comfortable coming to the space...The nursing staff was awesome. Such an incredible group!
How was your experience with Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center?
Dr. Murrain not only delivered us our incredible girl, but he also made the experience an incredible one. Infertility is such a sensitive and scary thing, but he is incredible at putting your mind at ease and being sensitive to the wide range of emotions that someone may feel. His knowledge is second to none and he knows how to communicate very clearly and concisely to ensure that you have everything you need from an educational standpoint. I highly recommend him and thanks so much to him and his staff for our incredible treatment.
What's one piece of advice would you give a prospective patient of Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center?
Dr. Murrain should be one of your top considerations. He will be there for your every want and need and he provides a wealth of knowledge and expertise.
During treatment, were you treated like a number or a human with Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center?
Dr. Murrain goes above and beyond to make you and your partner feel as comfortable as possible. We had many questions during this uncertain time and he always spent the extra minutes either on the phone or in the office to consult our every need and question.
Describe the protocols Luis A. Murrain used in your cycles at Simple IVF Centers - Fresno Fertility Center and their degree of success.
Dr. Murrain was able to diagnose our issues and plan of action after our initial treatment and consultation. The IVF recommendation was spot on and resulted in a pregnancy on the first try. He consulted with us on all of the different variables and options and made us feel comfortable in all of our decisions.
Describe your experience with the nursing staff at Simple IVF Centers - Fresno Fertility Center.
The nursing staff was awesome. Such an incredible group!
Describe your experience with Simple IVF Centers - Fresno Fertility Center.
The clinic is very tidy and well kept. They had everything we needed and we were very satisfied. All of their technology is up to date and state of the art. We felt very comfortable coming to the space.
Describe the costs associated with your care under Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center.
I’d prefer not to answer but we found the treatment reasonable compared to other clinics and compared to the treatment we received.
10
Doctor
Luis A. Murrain
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Simple IVF Centers - Fresno Fertility Center
Fresno
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
8
NPS
9
Age 30
3 Fertility Medications
Tubal Blockage
Unexplained
Prefer not to answer
Income $50K - $99K
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr Steinletner seems very knowledgeable about infertility and passionate at what he does. I love his way with explaining things. And on my first round that failed he gave me a huge hug and I could really feel that he was feeling my pain. So he has really good bedside manner...This Dr is the only Dr for MILES so I know he must have buckets of patients. So I get why every thing and everyone has to be on his schedule. So I kinda feel like I’m piled with my monthly group of ladies. But maybe that’s how it always is?
I don’t think the staff or clinic [Simple IVF Centers] does a good job at informing the patient to what is happening and what is going on. I felt like I was just going office visit to office visit not knowing what was happening. So maybe they could improve with making a “first timer IVF” packet.... I think they forgot to put you on the schedule sometimes and so when you should up they seem annoyed and squeeze you in. But I’ve learned that they always “confirm” the day before so if they don’t call you need to call them and make sure your apt is on the calendar. It’s happened multiple times.
How was your experience with Alex Steinleitner at Simple IVF Centers - Fresno Fertility Center?
Dr Steinletner seems very knowledgeable about infertility and passionate at what he does. I love his way with explaining things. And on my first round that failed he gave me a huge hug and I could really feel that he was feeling my pain. So he has really good bedside manner.
What's one piece of advice would you give a prospective patient of Alex Steinleitner at Simple IVF Centers - Fresno Fertility Center?
Just go meet him. See if you click. You have to trust him
During treatment, were you treated like a number or a human with Alex Steinleitner at Simple IVF Centers - Fresno Fertility Center?
This Dr is the only Dr for MILES so I know he must have buckets of patients. So I get why every thing and everyone has to be on his schedule. So I kinda feel like I’m piled with my monthly group of ladies. But maybe that’s how it always is?
Describe your experience with Simple IVF Centers - Fresno Fertility Center.
This was my second IVF clinic. The first one I did no treatment and I moved to Doctor Stinletner and I felt much better under his care then my previous Dr. I don’t think the staff or clinic does a good job at informing the patient to what is happening and what is going on. I felt like I was just going office visit to office visit not knowing what was happening. So maybe they could improve with making a “first timer IVF” packet. That would be nice
Describe the costs associated with your care under Alex Steinleitner at Simple IVF Centers - Fresno Fertility Center.
In the process of IVF
What specific things went wrong at Simple IVF Centers - Fresno Fertility Center?
  • Lost appointments
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Simple IVF Centers - Fresno Fertility Center.
Just scheduling. I think they forgot to put you on the schedule sometimes and so when you should up they seem annoyed and squeeze you in. But I’ve learned that they always “confirm” the day before so if they don’t call you need to call them and make sure your apt is on the calendar. It’s happened multiple times.
8
Doctor
Alex Steinleitner
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
2 of 5
9
Clinic
Simple IVF Centers - Fresno Fertility Center
Fresno
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
1
NPS
0
Age 32
Diminished Ovarian Reserve
European
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Murrain at Fresno fertility only really read off reports and statistics and seemed less interested in our health history or us... He didn’t have typical preliminary blood work done either and missed a lot of things needed... We only had consultations there but he very much pushed IVF and mini IVF and seemed less interested in our wishes to do less invasive first. He did order the HsG and blood work.
We went to Fresno fertility and it felt like walking to a warehouse. No one greeted us. The drs office was huge but bare with a tiny desk and he only cited statistics and facts to us and asked all the same questions in my paperwork i already answered... I only had consultation but the prices seemed average. The lady in billing was the only one helpful in billing a specific way to get first appt somewhat covered
How was your experience with Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center?
We went to Fresno fertility and it felt like walking to a warehouse. No one greeted us. The drs office was huge but bare with a tiny desk and he only cited statistics and facts to us and asked all the same questions in my paperwork i already answered
What's one piece of advice would you give a prospective patient of Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center?
Look at your options and ratings before choosing a dr. I wasted a few hundred dollars seeing him twice . He didn’t have typical preliminary blood work done either and missed a lot of things needed
During treatment, were you treated like a number or a human with Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center?
Dr Murrain at Fresno fertility only really read off reports and statistics and seemed less interested in our health history or us
Describe the protocols Luis A. Murrain used in your cycles at Simple IVF Centers - Fresno Fertility Center and their degree of success.
We only had consultations there but he very much pushed IVF and mini IVF and seemed less interested in our wishes to do less invasive first. He did order the HsG and blood work.
Describe your experience with the nursing staff at Simple IVF Centers - Fresno Fertility Center.
Always saw someone different. When calling for difficulties in a bill no one seemed to know how to help us and blamed the other dr office and i had to resolve myslf
Describe your experience with Simple IVF Centers - Fresno Fertility Center.
No music. No one greeted us. Asked to come 30 min early and waited for 45 min and our appt was all just repeating everything on paper we filled out. To be honest the first appt i don’t know if the dr was wearing a shirt under his coat
Describe the costs associated with your care under Luis A. Murrain at Simple IVF Centers - Fresno Fertility Center.
I only had consultation but the prices seemed average. The lady in billing was the only one helpful in billing a specific way to get first appt somewhat covered
Describe Luis A. Murrain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Simple IVF Centers - Fresno Fertility Center.
NA
What specific things went wrong at Simple IVF Centers - Fresno Fertility Center?
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Simple IVF Centers - Fresno Fertility Center.
the dr ordered bloodwork but missed ordering specific fertility related things like FSH levels that other drs want. They were not good at communicating the orders to the clinic for my HsG and i got charged bc it wasn’t pre approved by my dr
1
Doctor
Luis A. Murrain
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
Simple IVF Centers - Fresno Fertility Center
Fresno
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5