Southern Illinois University

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Springfield
751 North Rutledge Street
Springfield, IL 62702
217.545.2229
On a scale from 0-10, how likely are you to recommend Southern Illinois University to a friend?
Strongly recommend: 5Neutral: 1Don't recommend: 18.7
7 assessments
  • 71% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 14% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
162
Annual Cycles National Avg.
344
4.7
Average Doctor Score
2 doctors
7 assessments
8
Age
26 - 31
Treated
2013 - 2018
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Male Factor, Unexplained
8
just continual bad luck [at Southern Illinois University]. Six embryos, four transfers and no baby. We are looking elsewhere...A fresh cycle of IVF was about $10,000 plus meds $5-6,000. Every FET was $4,000 plus meds $1,500-2000... It's weakness is that there is only one doctor and one embryologist. So there is no team experience. What they think is what they do. I would prefer to have a bigger clinic next time.
+ Read more
Age
26 - 31
Treated
2013 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Male Factor, Unexplained
8
Describe your experience with Southern Illinois University.
It's a good clinic in the central IL area. It has better statistics than the dr's in Peoria which is why we choose to drive the hour and a half to come here. It's weakness is that there is only one doctor and one embryologist. So there is no team experience. What they think is what they do. I would prefer to have a bigger clinic next time.
During treatment, were you treated like a number or a human with J. Ricardo Loret de Mola at Southern Illinois University?
He does a very good job of reaching you on your level. He will sit and talk/explain until you have an understanding. Also what stood out-he gave a hug or touched your hand during the hard times.
Describe your experience with the nursing staff.
Their staff has gone through so many changes! Over our year of treatment the nurses, aids and ultrasound techs all changed. The one constant was Mayjen. She coordinated everything at the desk and knew what was going on and how to help you.
What specific things went wrong at Southern Illinois University?
  • Failed to call with results
  • Provided conflicting information
How was your experience with J. Ricardo Loret de Mola at Southern Illinois University?
Dr. LDM gave us our twins in 2014. We only had two embryos from our retrieval so we transferred both. We were due with a boy and a girl but unfortunately they came early at 23 weeks. We lost our daughter after 17 hours but now our son turned 4 and we have been trying for the last 3 years to give him another sibling. We had no doubt that returning to SIU for another cycle of IVF would do the trick. We did a fresh cycle/transfer and had six embryos. We were so excited - but over a years time not one of those six embryos and 4 transfers later turned into a successful pregnancy. We had one miscarriage but all the rest were failed transfers. After all this he said we could "try again" but did not mention what to do differently or how we could increase our odds. Just try again doing the same thing that resulted in six lost embryos and a year of our time. Needless to say we are not returning but now looking for a new clinic with a different approach. We did have success our first round and I also know a handful of women who had successful pregnancies with him as well.
What's one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola at Southern Illinois University?
Do labs and ultrasounds early in the morning! Less wait time then. :)
Describe the costs associated with your care under J. Ricardo Loret de Mola at Southern Illinois University.
A fresh cycle of IVF was about $10,000 plus meds $5-6,000. Every FET was $4,000 plus meds $1,500-2000.
Describe J. Ricardo Loret de Mola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern Illinois University.
Because of our previous history with 23 week twins, we did eSET for the first three transfers in 2017/8. And then for our last transfer we put in two because there were only two embryos left and our history of failed transfers. Again, it didn't work.
8
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
42
Treated
2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage
3
I was not at all confident in the nursing staff [at SIU]. I had a lot of trouble with the nurse not calling me back even if I left multiple messages. I also had an issue with the nurse scheduling my HSG without verifying that the insurance will cover the procedure. I do not know if this was a breakdown in communication between the insurance personnel and the nurse or what, but I have the procedure done and then got a denial from the insurance company AFTER I have the procedure. I am not confident in the nursing staff to refer a friend to this facility.
+ Read more
Age
42
Treated
2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage
3
Describe your experience with Southern Illinois University.
The clinic is attached to a hospital. It is a teaching facility, which I am pro teaching as I have been a healthcare student. The staff gradually improved, but I did have to send a letter to Quality Management before I saw an improvement. The Embryologist was the QM and I had to refer to him multiple time during my treatment to get questions answered or to get a call back. The improvements continued with the addition of a PA. I felt trapped into staying with the facility since there is no other close choices. I live in Woodson, IL and the other two options I found where Chicago (4 hr) and St. Louis (2 hr) from my residence.
During treatment, were you treated like a number or a human with J. Ricardo Loret de Mola at Southern Illinois University?
I had a lot of trouble with the clinical staff more than once I was able to see Dr. Loret de Mola.
Describe your experience with your nurse at Southern Illinois University. (Assigned nurse: Tara)
I was not at all confident in the nursing staff. I had a lot of trouble with the nurse not calling me back even if I left multiple messages. I also had an issue with the nurse scheduling my HSG without verifying that the insurance will cover the procedure. I do not know if this was a breakdown in communication between the insurance personnel and the nurse or what, but I have the procedure done and then got a denial from the insurance company AFTER I have the procedure. I am not confident in the nursing staff to refer a friend to this facility.
What specific things went wrong at Southern Illinois University?
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
How was your experience with J. Ricardo Loret de Mola at Southern Illinois University?
I liked Dr. Loret de Mola. My experiences with the clinic as a whole would deter me from recommending him to anyone. I had multiple problems with others. I felt he was very educated and had a great bedside manner. I just needed more time to understand the process because I do have a healthcare background. There was just not enough time to explain things to me as I needed them explained and other than the appointment times, I could not get questions answered by Doctor or other staff. See staff/nurse comments. I will say that things did get better once a PA was added to the staff.
What's one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola at Southern Illinois University?
Have your questions written out and make sure you are able to ask them at appointments because you may not get another chance to ask them.
Describe the protocols J. Ricardo Loret de Mola used in your cycles at Southern Illinois University and their degree of success.
I had dysfunctional/occluded tubes (Hydrosalpinx dx) and had to have them removed before I could even start IVF procedures. Hydrosalpinx tube contain embryo toxic fluid. Once removed I started meds for egg retrieval, folicle and blood level monitoring, and had egg retrieval. I only had 3 eggs (1 mature and 2 immature). They fertilized the only mature egg and implanted 2 days later. The procedure was unsuccessful.
Describe the costs associated with your care under J. Ricardo Loret de Mola at Southern Illinois University.
There was an IVF "package" of $9500, Egg Donor/Surrogacy/Donor Clinic are extra, Genetic Testing Facility are extra, Embryo Bx are extra, Meds are extra, ect. We spent close to $20,000.00 and I only produced 1 mature egg that was not even optimal. I was told there was no indication by my blood work that would indicate the results I got. If we can raise the funds to try again, I will have to have an egg donor which will increase our costs $14,000-$20,000 more.
Describe J. Ricardo Loret de Mola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern Illinois University.
I did not have multiple embryos, so this does not pertain to me.
7
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 33
Treated
2010 - 2014
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
You may have a wait [at SUI] before no being able to get an appt. If needing IVF, then you may have another wait once you are put on th IVF calendar...[Nurse] Holly did all of my ultrasounds (except Dr. Lower Dr Mola did one on a Sunday which was the day before retrieval). She was always very good and easy to talk to. The nurse practitioner did our IUI and went over consents and information before IVF...Staff was personable..We did have insurance coverage, but still spent approximately $10,000 over the years with our appts, treatments, and medications.
+ Read more
Age
29 - 33
Treated
2010 - 2014
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with Southern Illinois University.
You may have a wait before no being able to get an appt. If needing IVF, then you may have another wait once you are put on th IVF calendar. Don't be afraid of needles, because you will be stuck a lot. It's all worth it.
During treatment, were you treated like a number or a human with J. Ricardo Loret de Mola at Southern Illinois University?
Staff was personable, he always answered my questions.
Describe your experience with your nurse at Southern Illinois University. (Assigned nurse: Sarah)
Holly did all of my ultrasounds (except Dr. Lower Dr Mola did one on a Sunday which was the day before retrieval). She was always very good and easy to talk to. The nurse practitioner did our IUI and went over consents and information before IVF.
How was your experience with J. Ricardo Loret de Mola at Southern Illinois University?
He didn't try to sugar coat things, recommended treatment but allowed us to make decisions for ourselves. We achieved the results we were hoping for within an acceptable time frame. He personally called to let us know our beta was positive.
What's one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola at Southern Illinois University?
Go into it with an open mind. Write down questions you may have before seeing him.
Describe the protocols J. Ricardo Loret de Mola used in your cycles at Southern Illinois University and their degree of success.
He recommended that we move straight to IVF due to my husband's diagnosis. Because our first was conceived after my husband having surgery, he hoped we would get lucky again. My husband insisted we try one IUI. He allowed us to do just that with clomid and an Ovidrel trigger. When it wasn't successful, we moved on to IVF with icsi. Due to my diminished ovarian reserve, he told me he was expecting around 5 eggs at harvest. I stimmed with follistim, menopur, and ganarelix. My trigger was 2 Ovidrel. I took Doxy after retrieval, and then doxy and prednisone after transfer. My beta was 15 days after retrieval. I had multiple blood draws and ultrasounds during swimming to monitor my progress.
Describe the costs associated with your care under J. Ricardo Loret de Mola at Southern Illinois University.
We did have insurance coverage, but still spent approximately $10,000 over the years with our appts, treatments, and medications.
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40 - 43
Treated
2012 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 3 IVF
Diagnosis
Unexplained
10
The weakness [of the SIU clinic] is the time to get an appointment. Another weakness is that there wasn't a patient advocate to give you their real life experience of going through the process. I am an attorney so I need details and am very organized. Before the clinic started secure emailing details it was difficult to take institutions over the phone...
+ Read more
Age
40 - 43
Treated
2012 - 2015
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 3 IVF
Diagnosis
Unexplained
10
Describe your experience with Southern Illinois University.
The weakness is the time to get an appointment. Another weakness is that there wasn't a patient advocate to give you their real life experience of going through the process. I am an attorney so I need details and am very organized. Before the clinic started secure emailing details it was difficult to take institutions over the phone.
During treatment, were you treated like a number or a human with J. Ricardo Loret de Mola at Southern Illinois University?
He was very personable. When I learned that there were some issues with a pregnancy and the OB wasn't personable, he called me. When I wanted to give up and move to a donor egg he said to try PGS because he thought it would work.
How was your experience with J. Ricardo Loret de Mola at Southern Illinois University?
He is very respectful and detailed. He is personable. He is frank. It mattered to me that my physican was also spiritual and I learned he was by the fact that he was going to mass after he finished doing monitoring during a Sunday visit I had to the clinic.
What's one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola at Southern Illinois University?
He is frank and it's hard to get an appointment because he is the only doctor in town.
Describe the costs associated with your care under J. Ricardo Loret de Mola at Southern Illinois University.
Health insurance coverage
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2017
Success with this Doc
Yes
Treatment
IUI, 1 IVF, Donor Sperm
Diagnosis
Endometriosis, Uterine Fibroids, Unexplained
10
Always answered my questions in a timely manner. Being able to go to some of my appointments in Champaign was very helpful. They [SIU] made me feel like a person instead of a number. I felt Like they were rooting for me just as much as i was....[Nursing staff] Very compassionate & optimistic...He [Dr. J. Ricardo Loret de Mola] always explained everything in a way that I could understand....My insurance covered about half
+ Read more
Age
37
Treated
2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF, Donor Sperm
Diagnosis
Endometriosis, Uterine Fibroids, Unexplained
10
Describe your experience with Southern Illinois University.
Always answered my questions in a timely manner. Being able to go to some of my appointments in Champaign was very helpful. They made me feel like a person instead of a number. I felt Like they were rooting for me just as much as i was.
During treatment, were you treated like a number or a human with J. Ricardo Loret de Mola at Southern Illinois University?
He was very caring and took the time to explain every step.
Describe your experience with your nurse at Southern Illinois University. (Assigned nurse: Tara)
Very compassionate & optimistic
How was your experience with J. Ricardo Loret de Mola at Southern Illinois University?
He always explained everything in a way that I could understand. He was very optimistic making the journey much more relaxed, which I attrIbute to one of the reasons that I was able to get pregnant. He was kind and compassionate.
What's one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola at Southern Illinois University?
Don’t judge a book by its cover.
Describe the protocols J. Ricardo Loret de Mola used in your cycles at Southern Illinois University and their degree of success.
I took the daily shots & clomid
Describe the costs associated with your care under J. Ricardo Loret de Mola at Southern Illinois University.
My insurance covered about half
Describe J. Ricardo Loret de Mola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern Illinois University.
Transferred 2 for a higher chance. 1 was successful
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 28
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
The nurses were very kind and helpful. I felt like I grew to know each nurse with my time spent at SIU clinic. If I had any questions, big or small, they always got an answer back to me...Dr. Loret de Mola's office was always available. Nights and weekends I was provided with an after hours number in case I had a question or problem. A majority of the time it was Dr. Loret de Mola himself that returned the call. He's very involved in each patient's treatment.
+ Read more
Age
26 - 28
Treated
2013 - 2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
During treatment, were you treated like a number or a human with J. Ricardo Loret de Mola at Southern Illinois University?
Dr. Loret de Mola's office was always available. Nights and weekends I was provided with an after hours number in case I had a question or problem. A majority of the time it was Dr. Loret de Mola himself that returned the call. He's very involved in each patient's treatment.
Describe your experience with the nursing staff.
Great! Explained everything thoroughly.
How was your experience with J. Ricardo Loret de Mola at Southern Illinois University?
The nurses were very kind and helpful. I felt like I grew to know each nurse with my time spent at SIU clinic. If I had any questions, big or small, they always got an answer back to me.
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 29
Treated
2011 - 2014
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
He [Dr. Loret de Mola] had a great bedside manner and really cared for me as a person....Everyone [at SIU Fertility] was very helpful and showed compassion.
+ Read more
Age
26 - 29
Treated
2011 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
Describe your experience with Southern Illinois University.
Everyone was very helpful and showed compassion
During treatment, were you treated like a number or a human with J. Ricardo Loret de Mola at Southern Illinois University?
He had a great bedside manner and really cared for me as a person.
What specific things went wrong at Southern Illinois University?
  • Failed to call in prescriptions to pharmacy
What's one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola at Southern Illinois University?
Be open and ask questions
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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