Ratings of 1 indicate that a clinic was poorly operated.
Ratings of 10 indicate that a clinic operated very well.
Scheduling
9.4
9.4
Scheduling
Ratings of 1 mean it was difficult to schedule appointments with this clinic.
Ratings of 10 mean it was easy to schedule appointments.
Billing Department
8.3
8.3
Billing Department
Ratings of 1 indicate an unsatisfactory billing department.
Ratings of 10 indicate an excellent billing department.
Nursing Team
9.4
9.4
Nursing Team
Ratings of 1 indicate an unsatisfactory nursing team.
Ratings of 10 indicate an excellent nursing team.
LGBTQ+ Care
7.7
7.7
LGBTQ+ Care
Ratings of 1 indicate an unsatisfactory LGBTQ+ care.
Ratings of 10 indicate an excellent LGBTQ+ care.
Attention to Detail
8.6
8.6
Attention to Detail
Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.
For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.
CDC Success Rates
This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.
For more information please see our FAQs.
Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.
Dr Fisher truly loves his job and it shows!...can recite a study to back any of his decisions...allowed me to be an advocate for myself and helped me navigate my questions and concerns and would make changes based on our discussions...When we got our PGT results back he was so excited that he called me personally with my whole team on speaker phone...Him and his team made me want to come in because it felt so warm and inviting.
When we got our PGT results back [Dr. Fisher] was so excited that he called me personally with my whole team [at Spring Fertility] on speaker phone...Him and his team made me want to come in because it felt so warm and inviting...I loved that I received a call from a nurse after every appointment and that they checked in on me after my procedures...I always received prompt professional answers, and always felt like the only person they were treating.
How was your experience with Thomas Fisher at Spring Fertility?
Dr Fisher truly loves his job and it shows! He always comes in with a positive upbeat attitude. He can recite a study to back any of his decisions. He allowed me to be an advocate for myself and helped me navigate my questions and concerns and would make changes based on our discussions. He was patient when I had ten million questions and wanted to know why for everything. One of the things that made me respect him the most, however, was how highly his staff talked about him. They would tell me how they learned so much from him from his in-service classes he taught weekly. How he really wanted them to have the knowledge and love what they did, and he did so in a fun and interesting way. All of that could be seen as a patient as well. We could not have been in better hands!
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Don’t be afraid to ask questions.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr Fisher is very personable and always had something to talk about relating to past conversations or about his own personal life. He explained everything in depth and then was always really patient knowing I would have a million questions. Looking back he could have told me to ask the nurse, but he answered them himself. When we got our PGT results back he was so excited that he called me personally with my whole team on speaker phone. He was always upbeat and excited to be at work. Him and his team made me want to come in because it felt so warm and inviting.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Nurse- Melissa Care Coord. - Shelby)
I loved that I received a call from a nurse after every appointment and that they checked in on me after my procedures. I spoke to random nurses and rarely my own nurse. However, my Care Coordinator was always available, always coming in to cheer me on, and even held my hand when I got sick after my saline sonogram. Anything I needed she was always on top of it!
Describe your experience with Spring Fertility.
I was seen at both Danville and Oakland and I was impressed with every single person I came in contact with. Everyone was always friendly, upbeat, and generally happy to see you/be at work. I always received prompt professional answers, and always felt like the only person they were treating. There is not one single negative to report.
Describe your experience with your monitoring appointments at Spring Fertility.
I’m not sure if it was due to the pandemic and trying to keep people from waiting in the waiting room together, but I never saw any other patients in the Danville or Oakland office for monitoring. I was always 5-10 minutes early and in my car about 5-10 minutes after my appointment. I was seen quickly with all my questions answered. And not once did I feel rushed to get in or to get out. I was monitored twice by other doctors because it was Dr Fisher’s day off. I must say, his way of explaining the monitoring process and giving exact detail was much better than the other two. The other two told me to ask the nurse when they called in the evening. It wasn’t rude, just that it was the nurses job.
Dr. Fisher will provide the answers you are looking for without unnecessarily sugarcoating. He’ll tell you what you need to hear. However that doesn’t mean he is not compassionate. In fact he is warm and very friendly and genuinely cares about his patients. He sets realistic expectations so that nothing comes as a shock.
Spring has the best of both worlds. It’s equipped with latest and greatest of technology and competent providers. Yet it provides care with the delicacy of a small fertility clinic who care about their patients and don’t make you feel like you are just a paying “customer”. I had a wonderful experience dealing with staff and doctors and would recommend it to my friends and family.
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher is one of the best providers I have come across so far. He is competent, professional and thorough. Dr. Fisher will provide the answers you are looking for without unnecessarily sugarcoating. He’ll tell you what you need to hear. However that doesn’t mean he is not compassionate. In fact he is warm and very friendly and genuinely cares about his patients. He sets realistic expectations so that nothing comes as a shock. Once you know what to expect, Dr. Fisher will provide the best quality of care and will hear you out if you have any doubts or concerns. You can leave up to him to decide the best course of action for your treatment plan. Truly made it so much easier for me to go through what I did.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Be open minded and trust what Dr. Fisher has to say.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher was invested in my treatment and care and made sure he utilized his professional knowledge to get optimal results for me. When discussing stats, I sometimes felt like I was going to be part of a statistic too, however, this can’t be avoided since Dr. Fisher has to set realistic expectations for me.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Melissa - nurse and Paige - coordinator )
Staff is very friendly and put you at ease. They empathize with what you’re going through. Communication is great. However due to covid everything was over video and phone calls and that made me a little overwhelmed in the beginning. Once I had an understanding of what to do and how to do, I thought staff did an excellent job at keeping everything on track.
Describe your experience with Spring Fertility.
Spring has the best of both worlds. It’s equipped with latest and greatest of technology and competent providers. Yet it provides care with the delicacy of a small fertility clinic who care about their patients and don’t make you feel like you are just a paying “customer”. I had a wonderful experience dealing with staff and doctors and would recommend it to my friends and family.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
Dr.Fisher was responsive and personable on calls and always made me feel heard...polite, respectful, always greeted me with a smile, was patient with all my questions and never made the appointments feel rushed. He was always thorough in explaining procedures and next steps, comprehensive with his exams of follicle sizes, concerns and what to expect....
Shelby and Melissa [nurses at Spring Fertility] both went above and beyond when it came to communication, attentiveness and follow through. If they say they were going to do something, you could trust they would call you, follow up via email and make sure you were taken care of...Convenient location. Easy parking. Clean space, Offered snacks and drinks and all staff was friendly and polite. The environment was pleasant, equipment seemed clean and new...
How was your experience with Thomas Fisher at Spring Fertility?
Candidly, when I first approached Spring, I wanted a female doctor but the earliest appointment was with Dr.Fisher. Although initially hesitant, since day 1 of seeing him, I felt very comfortable and at ease. He opened up and shared his own story of how him and his wife also went through their own fertility journey. I think that makes him a lot more relatable and empathetic to his patient's journey. He was polite, respectful, always greeted me with a smile, was patient with all my questions and never made the appointments feel rushed. He was always thorough in explaining procedures and next steps, comprehensive with his exams of follicle sizes, concerns and what to expect. I really appreciated the attentive care provided whether it was via email, in person or follow up calls after certain procedures to update me on progress. I remember the day of my transfer, he rushed over to the SF clinic all the way from Danville just to make sure he was the one doing the transfer himself. That definitely re-assured me, made me more confident that the chance of success would be high and overall just put me in a more positive state of mind. We are now a month away from meeting our miracle baby and I am immensely grateful to Dr.Fisher and the Spring team. Overall, would recommend Dr.Fisher to any of my friends or family members looking for fertility treatment. Could not have asked for a better experience.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Come prepared with questions during your appointments. Dr.Fisher is thorough with talking through the treatment but also always leaves room for any questions you might have.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher and staff were always friendly, on-time, patient with my many questions, understanding when I got emotional due to any results or drop offs from retrieval, day 3, day 5 survival and embryo quality. Dr.Fisher was responsive and personable on calls and always made me feel heard.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
I went through 2 IVF cycles and 1 frozen embryo transfer with Dr. Fisher.
For both retrievals, I was taking the following supplements: prenatal, Vitamin D, Fish Oil, and Q10. My diagnosis was unexplained infertility as I had done prior exams and blood work at another clinic before Spring.
In my first cycle, my antral follicle count was only 9-10. I started off with taking Estrace, got a bleed, went in for a baseline ultrasound and then started 225IU of Gonal F and then 150IU for Menopur. The dosage of Gonal and Menopur were dropped as they doctor tracked my bloodwork and the size and growth of my follicles every few days to try to get them to all grow at the same pace. I then started Cetrotide in conjuction with Menopur and Gonal F and eventually triggered with Novarel and Lupron. For my first retrieval, my body only yielded 8 eggs, 1 follicle was empty and only 1 egg was mature. That was devastating news and I remember crying for a long time thinking the odds of a healthy embryo was likely going to be none after the drop off from Day 3 to Day 5 to genetic testing. Dr.Fisher and the care team definitely set proper expectations and were also quite comforting in talking through alternatives for a second round. Miraculously, that one mature egg actually resulted in a 6AA Day5 Euploid embryo.
Given that my husband and I wanted at least 2 kids, Dr. Fisher also recommended having at least 2 healthy embryos per potentially viable pregnancy so we decided to pursue a second round of IVF egg retrieval before moving forward with a transfer.
In my second IVF cycle: I started off with Aygestin, had around 11 antral follicles, started same dosage of 225IU of Gonal F and then 150IU for Menopur which was adjusted slightly after every ultrasound and blood test appointment. Then started Cetrotide and triggered again with Lupron and Novarel. This time, 11 eggs were retrieved, 8 mature. I ended up with 4 that survived until Day 5 and then 3 that turned out to be Euploids.
For my frozen embryo transfer, I started off with Aygestin pills (this was mostly because we were thinking of potentially doing a 3rd cycle of IVF depending on results of the embryo genetic testing). However, once we confirmed we were moving forward with FET, I was put on Letrozole 5mg for 5 days. After a few monitoring visits, the doctor asked me to start Gonal F at 150IU. As monitoring progressed, I was then instructed to take Ovidrel at 250mcg and take Medrol 16mg pills for 5 days. I went back in for a progesterone level check and then was confirmed for transfer. Transfer was successful and I am now 8 months pregnant!
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Shelby Raley & Melissa Caponi)
Shelby and Melissa both went above and beyond when it came to communication, attentiveness and follow through. If they say they were going to do something, you could trust they would call you, follow up via email and make sure you were taken care of.
Describe your experience with Spring Fertility.
Convenient location. Easy parking. Clean space, Offered snacks and drinks and all staff was friendly and polite. The environment was pleasant, equipment seemed clean and new .
No weaknesses that I can think of.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
Although most people including myself go in thinking we will perhaps only need one IVF cycle, it's always good to know your options and what pricing will look like if you needed subsequent cycles. Accounting for price of medication is also something that needs to be factored in. Alto Pharmacy was superb in terms of convenience of delivering the medication to my doorstep. Our cost was ~$50K for 2 IVF cycles and 1 FET.
What specific things went wrong at Spring Fertility?
Provided conflicting information
Describe the specific things that went wrong at Spring Fertility.
During my embryo transfer, at one of my ultrasound visits, I was seen by another doctor. The reaction of the doctor made it seem like there was a strong possibility the transfer would need to be cancelled as I might have ovulated already. I panicked and started crying frantically. That said, Dr. Fisher called me shortly after my appointment to reassure me that he was not concerned and that I would be monitored closely for the next couple of days to confirm next steps. In the end, I was able to successfully complete the FET so although alarming at first, it all worked out.
Dr. Fisher is the best doctor I've ever worked with. He and his team has been with us through our 1+ year long fertility journey and we could not have asked for a better team. From the get go, he took the time to educate us, carefully listen to our story & goals, and created a plan for us. He's honest, realistic, funny, smart, detail-oriented, caring, all the things you'd wish for as a doctor during such vulnerable times.
I absolutely ADORED Spring Fertility staff, from the nurses, coordinators to the front office team. They make up the amazing culture Spring has and I always looked forward to my appts...I have recommended at least 5 people at my company to Spring Fertility because of how incredible the clinic is. They are organized, efficient, effective (have some of the highest success rates), and the culture and team are incredible...
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher is the best doctor I've ever worked with. He and his team has been with us through our 1+ year long fertility journey and we could not have asked for a better team. From the get go, he took the time to educate us, carefully listen to our story & goals, and created a plan for us. He's honest, realistic, funny, smart, detail-oriented, caring, all the things you'd wish for as a doctor during such vulnerable times.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Just be honest with what you want and come prepared for any questions. He was so patient with all my questions and always took the time to walk through everything with me.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher is the only doctor I ever felt a connection with. From the start of our fertility journey, he always showed care, empathy, and enthusiasm to help you achieve your goals. He also made a process that can be so vulnerable much more pleasing than I had expected.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
We went with the mid-luteal protocol. For medications, was as on the typical injections, FSH, Menopur, Cetrotide and I can't remember what I used for trigger. For the transfer, we went with natural/letrozole protocol as I was able to ovulate on my own and my progesterone levels were normal.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Melissa Caponi )
I absolutely ADORED Spring Fertility staff, from the nurses, coordinators to the front office team. They make up the amazing culture Spring has and I always looked forward to my appts so I can catch up with everyone. :) They are amazing!
Describe your experience with Spring Fertility.
I have recommended at least 5 people at my company to Spring Fertility because of how incredible the clinic is. They are organized, efficient, effective (have some of the highest success rates), and the culture and team are incredible.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
My company insurance covered most of it and I paid about 1500 out of pocket. I believe if I did not have insurance, it would be 18k for the injections + trigger and 6-7k for transfer.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
We went wit single embryo transfer as it was the safest and lowest risk.
Dr. Fisher always took the time to listen to my concerns, answered my questions in the clearest way possible, he was always realistic and honest about our case, no sugarcoating but always kind and respectful. During every appointment he always had the best attitude, his bedside manner was spotless and his communication very straightforward.
The care team at Spring Danville was wonderful to work with. Very professional, organized, knowledgeable and friendly...billing is straightforward, their patient portal where we get all communications and updates about our treatment is quite helpful and user friendly, the facilities are very clean and modern and since they have different locations you could use for your monitoring, you never have to be commuting too far to get your care
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher always took the time to listen to my concerns, answered my questions in the clearest way possible, he was always realistic and honest about our case, no sugarcoating but always kind and respectful. During every appointment he always had the best attitude, his bedside manner was spotless and his communication very straightforward. IVF can be a very complex process but at every visit Dr Fisher always made sure I understood every decision about my treatment, what the next steps would be and why, I always left his office at ease and confident I was getting the best care for my case.
Dr Fisher's demeanor has the right mix of science, professionalism, compassion and heart and I feel truly fortunate to have had him as my fertility Doctor!
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Please ask him all the questions and share every concern you have, he will always listen and give you an honest and clear answer.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
In every interaction I had with with Dr. Fisher, he was always professional and kind, he cared about me as an individual and wanted me to succeed. I also never felt rushed during any consultation or procedure, I always got enough time and attention for my care.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
For my egg retrieval: I was on Menopur, Follistim, Ganirelix, leuprolide and triggered with pregnyl (cannot remember the doses as these were adjusted)
For my transfer: medrol and ovidrel.
My FET was successful and I am now pregnant at 42-years-old.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: My nurse was Darcy and care coordinator was Shelby)
The care team at Spring Danville was wonderful to work with. Very professional, organized, knowledgeable and friendly. For some of my procedures I went to their Oakland office, where I also got excellent care. Everyone including receptionists, nurses, medical assistants, and every person I ever interacted with at Spring offered me the best care.
Describe your experience with Spring Fertility.
Spring has a very organized system: billing is straightforward, their patient portal where we get all communications and updates about our treatment is quite helpful and user friendly, the facilities are very clean and modern and since they have different locations you could use for your monitoring, you never have to be commuting too far to get your care. Parking in the Danville office was always good, but in the Oakland office it was a bit difficult so it was good to show up with enough time to be able to find a spot and still make it on time for my appointment.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
Egg retrieval and monitoring: $18000, Embryo transfer $4700, Medications: $4000.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
We did single embryo transfer (safer for my age and higher chances of live birth)
[Dr. Fisher] always cared for me and made sure that I felt comfortable every time I saw him. I went in with a lot of questions and he made sure that he gave me the full answer without making me feel rushed. He also engaged me in the decision process on what protocols to go with by explaining the pros & cons in detail (which I really appreciated. Every patient is different!). I felt confident throughout the process thanks to him.
I missed [the Spring Fertility nurses] calls frequently (my work entails a lot of meetings) and she made sure that she sent me an email & leave me a VM to make sure I get all the updates in time...Very friendly. I almost felt like I wanted to come back to see them later at my last appointment! Having multiple locations also helped as I could choose the closer location for quick visits. I also loved how quickly they moved. I was looking at different clinics and Spring was able to move fastest and get me started sooner than later.
How was your experience with Thomas Fisher at Spring Fertility?
Very attentive and caring. He went through the IVF process with his wife and he not only has the medical understanding of he process but also how a patient might feel physically/medically. His friendly personality made me feel very comfortable every time I went in.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
There are no stupid questions so ask away!
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
He always cared for me and made sure that I felt comfortable every time I saw him. I went in with a lot of questions and he made sure that he gave me the full answer without making me feel rushed. He also engaged me in the decision process on what protocols to go with by explaining the pros & cons in detail (which I really appreciated. Every patient is different!). I felt confident throughout the process thanks to him.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
[1ST CYCLE: 24 retrieved, 21 mature] Started the shots with the period, progesterone priming for 10 days before the period. Started with 150IU Gonal f/ 150IU Menopur. It went down to 75 IU each eventually & I added Cetrotide on day 5. Lupron only trigger to prevent OHSS. Triggered on day 11, and vaginal Cabergoline insertion for 8 days since the trigger day.
[2ND CYCLE: 42 retrieved, 33 mature] Mid-luteal protocol to see if we can get the eggs grow a little tighter. Started the shots 1 month after the retrieval date. Started priming 5 days after positive ovulation test. Started with 150IU Gonal f/ 150IU Menopur. It went down to 100IU Gonal f/ 75 IU Menopur eventually & I added Cetrotide on day 6. Lupron only trigger to prevent OHSS. Triggered on day 11, and vaginal Cabergoline insertion for 8 days since the trigger day. Was back on Cetrotide again for 3 days after ER to minimize OHSS risk.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Paige)
Very friendly and always available to answer any questions/provide updates in a timely manner. I missed her calls frequently (my work entails a lot of meetings) and she made sure that she sent me an email & leave me a VM to make sure I get all the updates in time.
Describe your experience with Spring Fertility.
Very friendly. I almost felt like I wanted to come back to see them later at my last appointment! Having multiple locations also helped as I could choose the closer location for quick visits. I also loved how quickly they moved. I was looking at different clinics and Spring was able to move fastest and get me started sooner than later.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
I had fertility coverage through work and the care team had a good understanding of my coverage (Progyny)
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
He [Dr. Fisher] explained everything clearly and answered all my questions. I wish he had discussed how to beat take care of myself before and after the IUI though. He is always friendly and reassuring, and has great bedside manner. He also made me feel much more hopeful than before. He made the decision for an IUI seem like a very easy one...clomid for 5 days and monitored my follicles with ultrasounds. Once I hit 15.5cm he had me trigger ovulation 3 days later. IUI was 2 days after that...
It [Spring Fertility] is clean and comfortable. The staff is warm and comforting. They always have a coordinator follow up after appointments to explain everything again and answer any questions, which is great if you get nervous in the appointments like I do. The front desk staff is friendly and the waiting room is comfortable...They [nurses] are all very calm and kind. Everyone has been professional. And the woman who drew my blood did a great job...
How was your experience with Thomas Fisher at Spring Fertility?
He explained everything clearly and answered all my questions. I wish he had discussed how to beat take care of myself before and after the IUI though. He is always friendly and reassuring, and has great bedside manner. He also made me feel much more hopeful than before. He made the decision for an IUI seem like a very easy one.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Ask a lot of questions
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
I had a full fertility workup (blood panels, checking my uterus and fallopian tubes, hereditary disease panel, etc). We did clomid for 5 days and monitored my follicles with ultrasounds. Once I hit 15.5cm he had me trigger ovulation 3 days later. IUI was 2 days after that.
Describe your experience with the nursing staff at Spring Fertility.
They are all very calm and kind. Everyone has been professional. And the woman who drew my blood did a great job.
Describe your experience with Spring Fertility.
It is clean and comfortable. The staff is warm and comforting. They always have a coordinator follow up after appointments to explain everything again and answer any questions, which is great if you get nervous in the appointments like I do. The front desk staff is friendly and the waiting room is comfortable.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
About 500 for initial blood work, 550 for the fallopian tube check, 1733 for the IUI. This is without insurance.
We never felt rushed by Dr. Fisher. During each appointment, he took the time to explain the process and next steps to me and my husband and always patiently answered any and all of our questions. He was honest and always set realistic expectations. We felt like we could trust his treatment plan and always felt supported by him and his staff...always kept us informed of what he thought was happening and why he was recommending certain next steps...
Overall the clinic and staff [at Spring Fertility] were incredible. They were organized, communicated well, and always saw us on time. We felt informed and supported every step of the way. Dr. Fisher and his team always showed compassion for what my husband and I were going through and resorted hope in our journey to grow our family. We had the most amazing experience and would definitely go back, if needed...
How was your experience with Thomas Fisher at Spring Fertility?
By the time my husband and I saw Dr. Fisher, we had been trying to grow our family for over a year and had experienced one pregnancy loss. We were sad and defeated, but after our first consultation appointment with Dr. Fisher, hope was restored. Dr. Fisher spent over an hour meeting with me and my husband, asking us lots of questions, and reviewing our lab test results with us. He explained in detail what he thought may be going on and gave us a few options for next steps. This was the most time any doctor had spent with us over the past year and we left his office feeling informed and hopeful. Over the next 3 months of treatment, Dr. Fisher and his team were communicative, honest, and always kept us informed along the way. We had one minor setup during the Timed Intercourse treatment process, but Dr. Fisher had a solution and always kept us informed of what he thought was happening and why he was recommending certain next steps. Ultimately, we are blessed that the treatment worked and we now have a beautiful healthy 2 month old baby boy. We are so grateful for everything Dr. Fisher did to help us grow our family and would highly recommend his services.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Come with an open mind and trust the process
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
We never felt rushed by Dr. Fisher. During each appointment, he took the time to explain the process and next steps to me and my husband and always patiently answered any and all of our questions. He was honest and always set realistic expectations. We felt like we could trust his treatment plan and always felt supported by him and his staff.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
Dr. Fisher suggested we try Timed Intercourse and started me on 5mg of Letrozole. I took the 5mg of Letrozole for 5 days and then went in for an ultrasound to see if my ovaries had grown. They hadn't made much progress, so Dr. Fisher increased the Letrozole dose to 10mg and I took that for 5 more days. When I went back in for my next ultrasound, my ovaries had grown slightly, but not as much as we had hoped. That being said, Dr. Fisher told me he felt confident the medication was working, it was just working slower than we had anticipated. Dr. Fisher told me to wait a few more days and then take an ovulation test. I did exactly that and the test was positive. My husband and I were fortunate enough to get pregnant that month thanks to the medication and treatment process.
Describe your experience with Spring Fertility.
Overall the clinic and staff were incredible. They were organized, communicated well, and always saw us on time. We felt informed and supported every step of the way. Dr. Fisher and his team always showed compassion for what my husband and I were going through and resorted hope in our journey to grow our family. We had the most amazing experience and would definitely go back, if needed.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
Approximately $6,500 for one round of Timed Intercourse + a saline sonogram.
Dr. Fisher is very helpful to explain the process...We did IVF with ICSI we had expected to get lots of embryos, unfortunately only 2 embryos made it to blast the first retrieval and 1 embryo the second retrieval. We did a natural cycle for my frozen embryo transfer which was successful...was very personable and compassionate to my story as I had a previous stillbirth.
My lead nurse [at Spring Fertility] was amazing! She helped create multiple estimate timelines to help me with the planning of my retrieval’s and transfer!...The clinic is great, after a failed retrieval I was upset and blamed the clinic yet then got two opinions from other clinics that said the same thing as my clinic so I was reassured how good my team is.
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher really heard me out on my TTC journey after stillbirth. He was so supportive and made me feel comfortable even though my retrieval’s did not go the way we hoped. He helped with my plans moving forward after two retrieval’s and moving forward with a transfer with our one embryo prior to trying a third retrieval. He is such a great doctor and person.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Ask all your questions as you deserve to understand your treatment plan and Dr. Fisher is very helpful to explain the process.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher was very personable and compassionate to my story as I had a previous stillbirth.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
We did IVF with ICSI we had expected to get lots of embryos, unfortunately only 2 embryos made it to blast the first retrieval and 1 embryo the second retrieval. We did a natural cycle for my frozen embryo transfer which was successful.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Mel)
My lead nurse was amazing! She helped create multiple estimate timelines to help me with the planning of my retrieval’s and transfer!
Describe your experience with Spring Fertility.
The clinic is great, after a failed retrieval I was upset and blamed the clinic yet then got two opinions from other clinics that said the same thing as my clinic so I was reassured how good my team is.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
I had insurance for IVF
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
I completely agree with a single FET (I also only had one embryo)
What specific things went wrong at Spring Fertility?
Provided conflicting information
Describe the specific things that went wrong at Spring Fertility.
For my second retrieval the nurse called and gave me the results from my first retrieval, it was extra upsetting as the results from my second retrieval were worse.
Dr.Fisher explained everything very thoroughly. He is very knowledgeable in his field and made us feel comfortable every step of the way...He really listens to you and explains everything in detail...Dr.Fisher had such great bedside manner and treated me with tons of respect...We did a frozen embryo transfer about 6 weeks after egg retrieval and pgs testing...We felt like we were in great hands throughout the whole process...
The clinic [Spring Fertility] was always very clean, welcoming, bright and cheery. All the patient representatives were pleasant and attentive. The payment process was easy and clear. The rooms had very high tech monitors and computers. All the nurses who took my blood were very positive and easygoing and made me feel comfortable...total cost from start to finish (one IVF cycle with a positive pregnancy) was roughly $28,000...
How was your experience with Thomas Fisher at Spring Fertility?
Dr.Fisher explained everything very thoroughly. He is very knowledgeable in his field and made us feel comfortable every step of the way. We felt like we were in great hands throughout the whole process.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
You’ll be in great hands. He really listens to you and explains everything in detail. He was fantastic!
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr.Fisher had such great bedside manner and treated me with tons of respect.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
I can’t remember all the specifics but I know we used gonal-f, and another medication before egg retrieval. We did a frozen embryo transfer about 6 weeks after egg retrieval and pgs testing.
Describe your experience with your nurse at Spring Fertility.
All of the staff was very caring and understanding.
Describe your experience with Spring Fertility.
The clinic was always very clean, welcoming, bright and cheery. All the patient representatives were pleasant and attentive. The payment process was easy and clear. The rooms had very high tech monitors and computers. All the nurses who took my blood were very positive and easygoing and made me feel comfortable. I have no negative experiences with this clinic.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
The total cost from start to finish (one IVF cycle with a positive pregnancy) was roughly $28,000
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
Spring fertility prefers to do only a single embryo transfer. They let us decide which embryo we wanted to use.
Dr Fisher worked with my anxiety to ensure I was well informed. He took my opinions into consideration, explained all medication and procedures in detail and never pushed me towards a treatment I didn’t feel comfortable with. He predicted the exact outcome of my treatment cycle, down to the number of embryos. He really uNader stood our diagnoses and helped us get a good outcome in the very first attempt....
Great clinic [Spring Fertility], offer latest medical technology , very clean, professional and punctual . Easy to reach and great at communicating . All labs are in house which is very convenient . Trained staff, procedures like Saline ultrasound also done in house...Dr Fisher worked with my anxiety to ensure I was well informed. He took my opinions into consideration, explained all medication and procedures in detail and never pushed me towards a treatment I didn’t feel comfortable with...
How was your experience with Thomas Fisher at Spring Fertility?
Dr Fisher worked with my anxiety to ensure I was well informed. He took my opinions into consideration, explained all medication and procedures in detail and never pushed me towards a treatment I didn’t feel comfortable with. He predicted the exact outcome of my treatment cycle, down to the number of embryos. He really uNader stood our diagnoses and helped us get a good outcome in the very first attempt.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Don’t be afraid to ask questions. Dr Fisher is very kind and accommodating
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr Fisher has excellent bedside manner. He doesn’t treat you as just another patient or number. He takes efforts to get to know you and understand your preferences. He ensures you understand your treatment and are on board with it .
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
Inspite of low chances of success , because of our preference, we started with IUIs with Letrozole for male factor infertility. I also have one tube only.
We moved on to IVF , did one round of mid luteal protocol , added ICSI and zymot and got 17 eggs, 4 day 6 embryos , 3 PGT normals. We transferred one embryo in a modified natural cycle the following month (medrol + Valium , no progesterone ) and it was successful.
Describe your experience with Spring Fertility.
Great clinic, offer latest medical technology , very clean, professional and punctual . Easy to reach and great at communicating . All labs are in house which is very convenient . Trained staff, procedures like Saline ultrasound also done in house
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
Used Progyny - paid out of pocket max . Total cost around 5000 usd
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
I agreed with Dr Fishers risk assessment and preferred to transfer a single embryo
From our initial assessment to our last & final appointment, Dr. Fisher was nothing but amazing! Not only is he a wonderful doctor with incredible bedside manner, but he rocks as a human being - his compassion & dedication is apparent in everything that he does...he personalizes your protocol & values your insight as a patient. Your concerns/questions do not go unheeded...Due to my age, Dr. Fisher suggested that we transfer all our 3 embryos (1 frozen; 2 fresh) at once, which he thought might increase our odds of success...
[at Spring Fertility] you truly feel valued as a patient & that your needs are being met on an individual basis. You're seen promptly for appointments & the staff is super helpful & nice. It's comforting, given the stressful reason you're there in the first place...his [Dr. Fisher's] compassion & dedication is apparent in everything that he does...he personalizes your protocol & values your insight as a patient. Your concerns/questions do not go unheeded
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher was referred to us by my OB/Gyn, as we were having trouble conceiving our second child (due to DOR, low AMH); therefore, we decided IVF was our next route. From our initial assessment to our last & final appointment, Dr. Fisher was nothing but amazing! Not only is he a wonderful doctor with incredible bedside manner, but he rocks as a human being - his compassion & dedication is apparent in everything that he does. We are so, so grateful for this man & the fact that with his help, our little miracle girl was born happy & healthy.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
While the process might take longer than expected or wanted, he personalizes your protocol & values your insight as a patient. Your concerns/questions do not go unheeded.
Describe your experience with Spring Fertility.
I love this clinic due to its proximity to where I live, as well as its staff. At Spring, you're not meant to feel as though you're just a number - you truly feel valued as a patient & that your needs are being met on an individual basis. You're seen promptly for appointments & the staff is super helpful & nice. It's comforting, given the stressful reason you're there in the first place.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
All in all, I believe we spent approximately $45K OOP. It's a shame insurance didn't cover most, if not all, of it.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
Due to my age, Dr. Fisher suggested that we transfer all our 3 embryos (1 frozen; 2 fresh) at once, which he thought might increase our odds of success.
We are so happy we went with his suggestion, as one of those embryos resulted in our little girl!
Dr Fisher was always very honest but very kind with his words. Even when our chances were very low, he gave us hope but with clear expectations. Dr Fisher went above and beyond to help us find a doctor that could schedule a surgery asap. He made sure we stayed on track with our timeline, but also told us when it was best to take a deep breath and wait for better chances...We never felt like a number under Dr Fisher’s care. He never pushed us to do anything one way or another, and he always took time answering all our questions.
Spring was very clear with costs and made transactions easy. I also never had problems scheduling all the appointments necessary around my schedule. I could chose which clinic to go to, depending where I’d be that day. I could get all my results and information on my portal and they also helped me with my insurance...All of Dr Fisher’s team were very helpful when giving me directions, arranging appointments and prescriptions. Darcy also saw me in person when I was in pain the day before our retrieval.
How was your experience with Thomas Fisher at Spring Fertility?
Dr Fisher was always very honest but very kind with his words. Even when our chances were very low, he gave us hope but with clear expectations.
Dr Fisher went above and beyond to help us find a doctor that could schedule a surgery asap. He made sure we stayed on track with our timeline, but also told us when it was best to take a deep breath and wait for better chances.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Don’t be afraid to ask questions!
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
We never felt like a number under Dr Fisher’s care. He never pushed us to do anything one way or another, and he always took time answering all our questions.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Darcy and Mel)
All of Dr Fisher’s team were very helpful when giving me directions, arranging appointments and prescriptions. Darcy also saw me in person when I was in pain the day before our retrieval.
Describe your experience with Spring Fertility.
Spring was very clear with costs and made transactions easy.
I also never had problems scheduling all the appointments necessary around my schedule. I could chose which clinic to go to, depending where I’d be that day.
I could get all my results and information on my portal and they also helped me with my insurance.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
Dr Hancock listened to all of my concerns and always had an answer to back up my questions, with scientific data to support it. Being diagnosed with unexplained infertility was difficult and caused me to constantly self-diagnose, but Dr. Hancock never made me feel crazy or invalidated...provided me with evidence-based explanations when needed. She was compassionate, but also to the point. She made it a point to always see me at every appointment.
RUN, don't walk to Spring Fertility and book an appointment with Dr. Hancock! She is the most down-to earth, compassionate doctor I have seen. She will truly care about you and your fertility goals, and she will do what needs to be done to get things done...Spring's clinic doesn't make you feel like you're about to embark on the most difficult journey, instead it makes you feel a sense of calm. It is clean, and inviting; the front desk staff are kind and welcoming. For how often you are at the clinic, the atmosphere becomes very important!
How was your experience with Kolbe Hancock at Spring Fertility?
Dr. Hancock is the best doctor I have ever had, hands down. Going through fertility treatments is a process, and it's so important you choose and stick with a doctor that you trust to have your best interests at hand. Dr. Hancock always reassured me when I was feeling negative, and always provided me with evidence-based explanations when needed. She was compassionate, but also to the point. She made it a point to always see me at every appointment. Even when I was told on the off chance she was in a procedure and I may have to see a different doctor, she came running to squeeze me in. I tell my husband all the time that I wish I could be best friends with her. I feel truly lucky to have had such an amazing doctor to go through one of the hardest things I have experienced in life thus far.
What's one piece of advice would you give a prospective patient of Kolbe Hancock at Spring Fertility?
RUN, don't walk to Spring Fertility and book an appointment with Dr. Hancock! She is the most down-to earth, compassionate doctor I have seen. She will truly care about you and your fertility goals, and she will do what needs to be done to get things done!
During treatment, were you treated like a number or a human with Kolbe Hancock at Spring Fertility?
Dr Hancock listened to all of my concerns and always had an answer to back up my questions, with scientific data to support it. Being diagnosed with unexplained infertility was difficult and caused me to constantly self-diagnose, but Dr. Hancock never made me feel crazy or invalidated.
Describe the protocols Kolbe Hancock used in your cycles at Spring Fertility and their degree of success.
I did 4 IUIs, 1 egg retrieval, and 2 frozen embryo transfers with Dr. Hancock. All my testing came back normal, so I was diagnosed with unexplained infertility. Dr. Hancock explained my treatment options, and due to insurance, I needed to start with IUI before I could move on to IVF. I received my first positive pregnancy test after my first IUI, sadly that ended in a chemical. Dr. Hancock reassured me by saying that while upsetting, this is actually a good thing because it shows my body can get pregnant. I was very optimistic going into my second IUI, however, that one and the next 2 also failed. It was then time to move on to IVF. Going into IVF I was terrified, but what made me feel better was Dr. Hancock's demeanor. She sat down with us for over an hour via zoom, and answered any and all questions that my husband and I had. She was so knowledgeable about the whole process, and left us feeling ready for this next step, now knowing what to expect. My egg retrieval went amazing. We retrieved 21 eggs, 19 mature, 18 fertilized, and 13 made it to blastocysts. With PGTA testing we were left with 12 embryos and were beyond excited. Then came our first transfer, we used a modified natural protocol, one that Dr. Hancock strongly supports; and since my hormones are all normal and I ovulate normally, it was a good option for me. All went smoothly for the first transfer, however the embryo did not stick. Obviously devastated and confused, Dr. Hancock listened to my concerns (unexplained infertility). While ERA testing is not something they usually recommend after 1 failed transfer, she was willing to do it for me if I really wanted. After speaking with my husband, we decided to forgo it, and proceed with our second transfer instead, with the notion that we would do all the testing needed if this transfer failed. Luckily, we did not need to go there, as our second transfer was successful! We are still in the early stages of pregnancy, but we feel very hopeful and we couldn't have done it without Dr. Hancock.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Kris)
I have nothing bad to say about nurse Kris, and the entire care team at Spring. Nurse Kris is the kindest person I have ever met. Her voice is soft, and she is very articulate. She explains all directions thoroughly, and is always available to answer questions. Insurance claims and getting medications approved by pharmacies were sometimes a urgent matter and Kris worked so incredibly hard to make sure I got everything I needed, when I needed it, so that nothing was delayed. She is the true superhero behind the scenes. BEST. NURSE. EVER.
Describe your experience with Spring Fertility.
When showing photos of Spring's clinic to friends the first thing they say is 'boujie' .. and that's exactly right. Walking into Spring's clinic doesn't make you feel like you're about to embark on the most difficult journey, instead it makes you feel a sense of calm. It is clean, and inviting; the front desk staff are kind and welcoming. For how often you are at the clinic, the atmosphere becomes very important!
Describe your experience with your monitoring appointments at Spring Fertility.
One of the best parts of Spring, was their convenient scheduling. I work in a school, therefore I have very limited flexibility when it comes to appointments. Spring ALWAYS made it work for my schedule, whether it was 7am appointments, or random appointment times during the day, I was never stressed when scheduling. In addition, I never waited more than 5 minutes for an appointment. This took me by surprise when I first started going to spring, as I am used to waiting 10-20 min at minimum at all Dr appointments- not Spring. There are always people in and out, but you will never see the waiting room completely full. This is such an important aspect when seeking out a fertility clinic.
Describe the costs associated with your care under Kolbe Hancock at Spring Fertility.
Spring fertility took my insurance. The only outside costs I paid were co-pays ($30), medication co-pays (varied between $2-$50), and ICSI (3K), embryo biopsy (3k), PGT testing ($300 per embryo). These were not covered by my insurance as we did not have male factor infertility or a history of miscarriages.
Dr. Fischer is a brilliant doctor and scientist. At the same time, she is an excellent and caring clinician with an exceptional bedside manner. Throughout my treatment, starting with our initial meeting and consultation, I felt that she strove to meet me where I was, and I am sure she does so with every one of her patients. She is willing to cater her care to each individual. I am someone who wants a lot of information to understand what is going on (especially when it came to understanding as much as possible about why I had had repeated losses), and she was willing to provide that information to me whenever I had questions and to the extent she was able to find answers for us. She created a trusting relationship right off the bat, and this also allowed me to relax and sometimes let go of needing to understand each step (especially once we were in the thick of egg retrieval, and I just went with whatever she recommended I do).
The [Spring Fertilty] clinic space itself is really nice, and the surgical and lab floor where retrievals happen and eggs are fertilized is state of the art...everything flowed like a well-oiled machine...I rarely had to wait longer than 5 minutes for my appointments to start. It was easy to schedule the next appointment...My only minor critique is related to the finance department. I did occasionally have trouble getting timely responses to emails, though when I did eventually get responses, I was able to get resolution to my questions. I did have to follow up a few times, which was sometimes frustrating.
How was your experience with Catha Fischer at Spring Fertility?
Dr. Fischer went above and beyond to provide me with excellent care. I am fairly certain she was supposed to be off work on the day of my second egg retrieval, and she came to do the procedure anyway. (I would note that I don't agree with this, and I think she should take her well earned days off, but I did appreciate it very much!) Our relationship started after I read reviews of Spring and Dr. Fischer specifically on FertilityIQ. My husband and I had a first meeting with her where we discussed our history of miscarriage, and where we began talking about IVF. We came to the table ready to start IVF right away - we did not want to begin with other interventions - and she was understanding of that decision. She immediately began strategizing our next steps for and assured us that she would do all she could to help us find success. Fertility is extremely complicated and there are so many nuances; I always felt that she would provide as much information as we wanted to have about what was going on, and that we could always ask questions. Dr. Fischer is clearly a busy doctor, and very beloved by her patients, but I always felt that she was extremely present every time I saw her for an ultrasound or an appointment during this process. I am grateful to her for her dedication and excellent care, and I would refer my friends to her in a heartbeat.
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility?
She is a popular doctor, so you should book early! :) In all seriousness, I would say that she will take your care seriously and root for your success. She will be as aggressive as she needs to be to get you to the outcome you want.
During treatment, were you treated like a number or a human with Catha Fischer at Spring Fertility?
Dr. Fischer is a brilliant doctor and scientist. At the same time, she is an excellent and caring clinician with an exceptional bedside manner. Throughout my treatment, starting with our initial meeting and consultation, I felt that she strove to meet me where I was, and I am sure she does so with every one of her patients. She is willing to cater her care to each individual. I am someone who wants a lot of information to understand what is going on (especially when it came to understanding as much as possible about why I had had repeated losses), and she was willing to provide that information to me whenever I had questions and to the extent she was able to find answers for us. She created a trusting relationship right off the bat, and this also allowed me to relax and sometimes let go of needing to understand each step (especially once we were in the thick of egg retrieval, and I just went with whatever she recommended I do).
Describe the protocols Catha Fischer used in your cycles at Spring Fertility and their degree of success.
I did two rounds of egg retrieval back to back. The first was shorter, requirng about 8 days of medication, and the second required about 14 days of medication. I think I was on a fairly routine dosage schedule, but she pushed harder the second round to get more mature eggs. I did typical Gonal-F and Menopur injections the first 5-6 nights and then the antagonist (Cetrotide) was added to suppress ovulation. During the second round, we went longer and my night time injections were reduced slightly towards the end, but we kept going for longer. In the first round, I produced 15 eggs, 9 of which were mature and fertilized via ICSI, and 5 of those became day 6 embryos. We PGT-A tested, and all 5 were euploid. For the second round, I produced 16 eggs, 11 were mature and fertilized via ICSI, and all 11 made it to day 6; 7 were euploid after PGT-A testing. We were very impressed with these results, and were of course grateful that Dr. Fischer achieved such a good outcome for us.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Dana)
Dana was my assigned nurse during the entire process (genetic work up, two egg retrievals, and prep and completion of transfer), and she is wonderful. I felt so lucky to get to work with her. Not only is she extremely smart and on top of the protocol I was on (and I imagine she has a lot of patients!), she had a wonderful and calming presence. Even when she was not available, I was always able to reach someone on Dr. Fischer's care team, and they were all very professional and great to work with. I really appreciated that if someone did not know the answer to a question, they would just say so and then check and call me back. In general, the office experience is very smooth and appointments moved quickly and on time.
During the egg retrievals and IVF transfer, I was assisted by a wonderful team of nursing staff on the surgical floor. They were also very kind and had wonderful beside manners.
Describe your experience with Spring Fertility.
The clinic space itself is really nice, and the surgical and lab floor where retrievals happen and eggs are fertilized is state of the art. It is just really impressive. Also, everything flowed like a well-oiled machine. Most of us are used to waiting for a long time for appointments with doctors, and I rarely had to wait longer than 5 minutes for my appointments to start. It was easy to schedule the next appointment, and I was rarely at the clinic for longer than 15-20 minutes when I had routine appointments (like ultrasounds).
My only minor critique is related to the finance department. I did occasionally have trouble getting timely responses to emails, though when I did eventually get responses, I was able to get resolution to my questions. I did have to follow up a few times, which was sometimes frustrating.
Describe the costs associated with your care under Catha Fischer at Spring Fertility.
We had Progyny coverage for the two egg retrievals, so we paid our insurance deductible and the rest (e.g. both retrievals and all associated appointments, as well as medications) was covered. My husband switched jobs after both egg retrievals and we no longer had Progyny, so we paid for our embryo transfer out of pocket (~5K).
Describe Catha Fischer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
Dr. Fischer (and I believe Spring in general) only transfers one embryo at a time as a matter of policy. My understanding is that they do not make exceptions to this. I agree with this approach because of the risks a multiple pregnancy can present for the mother and for the fetuses. I believe they are making this recommendation because the science supports it, and I did not have a problem with this approach.
What specific things went wrong at Spring Fertility?
Lost paperwork
Describe the specific things that went wrong at Spring Fertility.
As I noted above, an issue came up with finance when only our insurance billing information was sent to the labs doing our genetic workups (we had Progyny at the time, so we the labs should have received our Progyny insurance information). We were able to work this out over the course of several months, though it was occasionally challenging to reach the finance department.
Dr.K was easy to get a hold of and his team was always readily available. He gave us a very detailed consultation BEFORE we even joined Spring, and was very clear and positive when it came down to our decision to go through another round of IVF. I had multiple questions about the treatment strategy and we also had a very important conversation about a potential surgery that we decided not to go with prior to preparing for our embryo transfer. All in all, he felt like someone who actually cared about us!!
[Spring Fertility has] Clean, nice facilities. They always have coffee, which I really appreciated. Lovely front desk, everyone is really nice, knows your name, and actually care about you. They over-communicate which is fantastic, and its easy to get a hold of your care team even during non-working hours...Dr. Klatsky spent more time talking to me than my previous clinician at world renown university. He spoke to us in both clinical and laymen terms and felt completely at ease throughout the entire process.
How was your experience with Peter Klatsky at Spring Fertility?
Dr.K was easy to get a hold of and his team was always readily available. He gave us a very detailed consultation BEFORE we even joined Spring, and was very clear and positive when it came down to our decision to go through another round of IVF. I had multiple questions about the treatment strategy and we also had a very important conversation about a potential surgery that we decided not to go with prior to preparing for our embryo transfer. All in all, he felt like someone who actually cared about us!!
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility?
Ask as many questions as you need to. Him or his team will be responsive and give you details, information, and solace.
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility?
Dr. Klatsky spent more time talking to me than my previous clinician at world renown university. He spoke to us in both clinical and laymen terms and felt completely at ease throughout the entire process.
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility and their degree of success.
We went a different route than my previous fertility clinic. Dr. K was clear as to why we went this route and why we chose a different strategy for our embryo transfer. I felt comfortable and empowered and our outcomes were better than before, so clearly it was an optimal choice.
Describe your experience with Spring Fertility.
Clean, nice facilities. They always have coffee, which I really appreciated.
Lovely front desk, everyone is really nice, knows your name, and actually care about you. They over-communicate which is fantastic, and its easy to get a hold of your care team even during non-working hours
Describe the costs associated with your care under Peter Klatsky at Spring Fertility.
$25k all in
Describe Peter Klatsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
Dr.K preferred to do a single embryo transfer in order to increase the outcomes of a live birth
Dr. Klatsky customized my treatment from beginning to end, adjusting my meds throughout the cycle in response to every scan and blood test. His personalized approach made an incredible difference, and resulted exactly Double (!) the number of eggs frozen in a single cycle. He is also an incredibly personable doctor with excellent bedside manner, and I always feel like he is both the captain of my treatment team, and also rooting for me personally....
Amazing staff, including dedicated care coordinator and nurse [at Spring Fertility]. Never ever difficult to get in touch with a question, all communication done in office or by phone, with summary sent to portal for clarity. Excellent team...Organized, caring, well run, very prompt...I really appreciated that you had a dedicated care team so it wasn't a giant question mark when it came to who to reach out to...$9750 for full cycle, inclusive of all scans, appointments, day of procedure costs. $3800 for meds ( I paid this to the pharmacy, not Spring...
How was your experience with Peter Klatsky at Spring Fertility?
I was blown away the amazing treatment I received under Dr. Klatsky's care, and am so thrilled with the results of my egg freezing cycle with him.
Dr. Klatsky understood that I have some irregular factors (low ovarian reserve, irregular cycle.) He also knew that I'd gone through a cycle 1 year prior at a different NYC clinic that did not go well.
The biggest differentiating factor is that Dr. Klatsky customized my treatment from beginning to end, adjusting my meds throughout the cycle in response to every scan and blood test. His personalized approach made an incredible difference, and resulted exactly Double (!) the number of eggs frozen in a single cycle.
He is also an incredibly personable doctor with excellent bedside manner, and I always feel like he is both the captain of my treatment team, and also rooting for me personally.
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility?
Don't be afraid to ask questions!
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility?
Never for a moment did I feel like a number or a run-of-the-mill case, which is exactly how I had felt after my experience at a previous practice.
Dr Klatsky and the team did not rush me into starting a cycle, were patient with my irregular cycles, made a point of understanding what was going on with my body before going ahead with forming a plan, and generally treated my case with the level of attention and thought it deserved... And the result was a doubly successful cycle under his care vs my cycle at the other fertility clinic.
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility and their degree of success.
Mid-Luteal start, 12 days of injections (Cetrotide in AM days 6-12; Menopur and Gonal in the evenings Days 1-12.) Trigger shots were lupron (.8) and Novarel 2500.
I began with 8-9 antral follicles, 9 were retreived, and 6 were mature/frozen.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Danielle (nurse), Nerissa (coordinator))
Amazing staff, including dedicated care coordinator and nurse. Never ever difficult to get in touch with a question, all communication done in office or by phone, with summary sent to portal for clarity. Excellent team.
Describe your experience with Spring Fertility.
Organized, caring, well run, very prompt.
Never hard to get in touch with your care team or doctor, which I found was an issue at a prior clinic. I really appreciated that you had a dedicated care team so it wasn't a giant question mark when it came to who to reach out to
Strengths are interpersonal communication and clarity.
Describe the costs associated with your care under Peter Klatsky at Spring Fertility.
$9750 for full cycle, inclusive of all scans, appointments, day of procedure costs.
$3800 for meds ( I paid this to the pharmacy, not Spring.
Dr. Yoder was very personable, warm, and kind. She was very professional and detail-oriented. Dr. Yoder was available to talk over the phone when needed, and she was available at all my appointments. She took the time to understand (and remember) all aspects of my history...She also has a great deal of empathy and knows how to resolve issues and setbacks when they arise...
They [Spring Fertility] offer early appointments - as early as 7 AM - so it was not at all disruptive for work. I always saw my MD at appointments and was able to get on the phone to talk to her as I always had many questions...did not have the best experience with the finance department; the communication was not clear, they were not proactive about reaching out to my insurance about coverage, and the personnel I interacted with is not the best at conflict resolution...
How was your experience with Nicole Yoder at Spring Fertility?
Dr. Yoder is easily one of the best doctors I have had. She is professional yet personal. She is very detail-oriented. She also has a great deal of empathy and knows how to resolve issues and setbacks when they arise
What's one piece of advice would you give a prospective patient of Nicole Yoder at Spring Fertility?
Ask questions; ask and ask
During treatment, were you treated like a number or a human with Nicole Yoder at Spring Fertility?
Dr. Yoder was very personable, warm, and kind. She was very professional and detail-oriented. Dr. Yoder was available to talk over the phone when needed, and she was available at all my appointments. She took the time to understand (and remember) all aspects of my history.
Describe your experience with Spring Fertility.
Spring's staff all have a patient-first mentality. They offer early appointments - as early as 7 AM - so it was not at all disruptive for work. I always saw my MD at appointments and was able to get on the phone to talk to her as I always had many questions. The egg retrieval went really well with caring and efficient staff, with optimal follow-up. The staff explain the risks and benefits of all procedures, and are gracious when performing all their tasks, including phlebotomy. The clinic atmosphere is welcoming, and the little touches (chocolate after procedure, inspiring coffee table books) are refreshing.
That said, I did not have the best experience with the finance department; the communication was not clear, they were not proactive about reaching out to my insurance about coverage, and the personnel I interacted with is not the best at conflict resolution. It ended up marring my otherwise wonderful experience at Spring. I would advise anyone going there to ask specifically about significant potential out-of-pocket costs early on, especially around lab work that would be contracted out to an external lab. Note that Spring currently exclusively uses Juno for genetic testing, which does not contract with insurers. I am happy with the outcome of my cycle with Spring.
Describe your experience with your monitoring appointments at Spring Fertility.
It was well scheduled, and I could go for appointments when I had the time. Appointments were typically available when I needed them
What specific things went wrong at Spring Fertility?
Dr Shastri went through all the possible causes with me, developed a treatment plan accordingly, and the one round I’ve done with her so far got me more frozen eggs than both my previous rounds combined...We did Estrace priming instead of the birth control pill leading up to this round to avoid over-suppressing my ovaries, but I also just felt so much better on it - I do not do well on BCPs. We used Gonal-F & Menopur once a day in similar but slightly lower doses than I’d used in the past, and one thing I thought was interesting was we tapered off the amounts as the cycle progressed
Having a care coordinator [at Spring Fertility] was a HUGE improvement from past experience. This process is very dynamic and things change from day to day, so it was really nice to have just one point person I could call/email with questions instead of talking to someone different every time, especially since she was super organized and always quick to respond....
How was your experience with Shefali Shastri at Spring Fertility?
Such a great experience and I would be thrilled to work with her again. I had two rounds previously with another RE that were successful, but didn’t get nearly the numbers that my AFC indicated. Dr Shastri went through all the possible causes with me, developed a treatment plan accordingly, and the one round I’ve done with her so far got me more frozen eggs than both my previous rounds combined!
What's one piece of advice would you give a prospective patient of Shefali Shastri at Spring Fertility?
I don’t think you really need advice, she’s very welcoming of questions and just great to work with
During treatment, were you treated like a number or a human with Shefali Shastri at Spring Fertility?
I had consultations with several REs when deciding where to go for round 3, and even on a video call Dr Shastri’s passion for her work and concern for individual patients really comes across!
Describe the protocols Shefali Shastri used in your cycles at Spring Fertility and their degree of success.
We did Estrace priming instead of the birth control pill leading up to this round to avoid over-suppressing my ovaries, but I also just felt so much better on it - I do not do well on BCPs.
We used Gonal-F & Menopur once a day in similar but slightly lower doses than I’d used in the past, and one thing I thought was interesting was we tapered off the amounts as the cycle progressed. (I’m not a doctor but even I could tell from looking at the ultrasound screen that my follicles grew a lot more uniformly in size this time around.) Then Cetrotide and a Lupron + low-dose HCG trigger. And voila!
Describe your experience with your nurse at Spring Fertility.
Having a care coordinator was a HUGE improvement from past experience. This process is very dynamic and things change from day to day, so it was really nice to have just one point person I could call/email with questions instead of talking to someone different every time, especially since she was super organized and always quick to respond.
Describe your experience with Spring Fertility.
I will probably do one more round of egg freezing at some point and I will definitely come back here for it. I’m not local to NYC, so I was really nervous about flying across the country to stay in a hotel and have a procedure under general anesthesia in a facility I’d never even heard of before I started this whole process 😂 but the experience and the results were TOTALLY worth it.
She [Dr. Fischer] is a very experienced and talented clinician, who chose a great protocol for me, and was able to grow my cohort of eggs to maturity so cohesively, that every egg was able to be frozen except just one...I had an early follicular phase protocol, which started with a combination of Follistim and low dose Pregnyl...Around day 7, I started Ganirellix as the antagonist, and then used Pregnyl and Lupron for the trigger shots. After each visit, which consisted of an ultrasound to measure the size of the follicles and bloodwork, I received updated medication instructions tailored to me based on how my follicles were responding to the treatment...
I appreciate how Spring is organized, so that it was easy to email or speak with my care team at any time. It was a very high touch experience, and I felt that the treatment was tailored to me and my body, with 6 ultrasound and bloodwork visits over the course of the 2 weeks, with adjusted dosages after each visit and a new visit scheduled to understand how my follicles would respond to the new dosage...
How was your experience with Catha Fischer at Spring Fertility?
My experience with Dr. Fischer was excellent. She is a very experienced and talented clinician, who chose a great protocol for me, and was able to grow my cohort of eggs to maturity so cohesively, that every egg was able to be frozen except just one.
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility?
Ask lots of questions.
Describe the protocols Catha Fischer used in your cycles at Spring Fertility and their degree of success.
I had an early follicular phase protocol, which started with a combination of Follistim and low dose Pregnyl. There is currently a national shortage of Menopur, so I took a higher dose of Follistim combined with the low dose Pregnyl instead. Around day 7, I started Ganirellix as the antagonist, and then used Pregnyl and Lupron for the trigger shots. After each visit, which consisted of an ultrasound to measure the size of the follicles and bloodwork, I received updated medication instructions tailored to me based on how my follicles were responding to the treatment. The results were excellent, as 94% (all except 1 egg) reach maturity and were able to be frozen. I could see that there is almost an art (and a lot of medical expertise) when it comes to how Dr. Fischer chose to modify the protocol over the course of the 2 weeks, and then chose the right day for the trigger shot.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Dana)
Dana was an excellent and compassionate nurse, as were all the nursing staff I connected with over the course of my treatment. The session with Dana to go over the trigger shot and to understand the retrieval was very helpful.
Describe your experience with Spring Fertility.
I appreciate how Spring is organized, so that it was easy to email or speak with my care team at any time. It was a very high touch experience, and I felt that the treatment was tailored to me and my body, with 6 ultrasound and bloodwork visits over the course of the 2 weeks, with adjusted dosages after each visit and a new visit scheduled to understand how my follicles would respond to the new dosage.
She [Dr. Fischer] took a lengthy amount of time to get to know me, my background, and what I want in terms of a family in the future. She supported me as a single parent of choice while just getting out an unsafe relationship....She follows up and explains everything to you with compassion, and offers to be there for you even when I couldn’t financially go forward with the procedure...
Courtney [nurse at Spring Fertility] made sure to check in on me when I paused my appointments (due to financing). She connected me with all of the right team members to have financial and care conversations, got me the letters and things I needed to bring a case to my employer. She was great...The front staff were helpful, and the other physicians introduced themselves to me...
How was your experience with Catha Fischer at Spring Fertility?
Dr. Fischer spent considerable time with me when I had a diagnosis that will make having a family harder. She explained everything in detail, and checked on me via email several times after my visit. I appreciate that she is also doing research that could change the fertility game in the future for all of us.
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility?
Learn about your fertility numbers early. Advocate for your company/insurance to cover these early tests.
During treatment, were you treated like a number or a human with Catha Fischer at Spring Fertility?
Catha has been the best fertility doctor I have had to date. She took a lengthy amount of time to get to know me, my background, and what I want in terms of a family in the future. She supported me as a single parent of choice while just getting out an unsafe relationship. I have visited several doctors across the country trying to find high quality, low cost care, and she has been the best across the board. She follows up and explains everything to you with compassion, and offers to be there for you even when I couldn’t financially go forward with the procedure.
Describe the protocols Catha Fischer used in your cycles at Spring Fertility and their degree of success.
I did the initial assessment but due to cost, I was unable to move forward yet with the egg freezing I medically need due to low AMH and FSH and follicle counts. She said I will likely need 2-3 cycles performed, but cannot without insurance. She has helped write letters and provide information for me to bring to my employer in my fight for coverage.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Courtney)
Courtney made sure to check in on me when I paused my appointments (due to financing). She connected me with all of the right team members to have financial and care conversations, got me the letters and things I needed to bring a case to my employer. She was great.
Describe your experience with Spring Fertility.
Strengths: doesn’t feel quite like every other clinic. Has its own look and more feel. People were very welcoming when I came into the office. The front staff were helpful, and the other physicians introduced themselves to me.
Weaknesses: the price is above other competitors and the pharmacy contract for financing was forced upon me without even my care plan being set. I did not like that. I provided feedback.
Describe the costs associated with your care under Catha Fischer at Spring Fertility.
Dr. Yoder is very friendly and genuinely seems to care about your experience. She takes the time to walk through all the details of the process and what to expect. I was very at ease throughout the process and felt comfortable asking a multitude of questions...took the time to understand my background and my goals. During the first few minutes of each appointment she spent time checking in on me and gave the impression that she genuinely cared about me. I am usually very uncomfortable during the ultrasound and she kept that in mind during each visit and made me feel comfortable throughout the process
There was very minimal wait-time at the [Spring Fertility] clinic. If I arrived early, the nurse would draw by blood early optimizing my time. The clinic has a lovely calming aesthetic and offers free snacks and coffee...My care coordinator was super efficient and provided me with frequent updates. It was easy to reach her in case I was unclear about anything. I felt very relaxed during the process because I knew she was on top if it and I didn't have to worry about missing anything
How was your experience with Nicole Yoder at Spring Fertility?
Dr. Yoder is very friendly and genuinely seems to care about your experience. She takes the time to walk through all the details of the process and what to expect. I was very at ease throughout the process and felt comfortable asking a multitude of questions.
What's one piece of advice would you give a prospective patient of Nicole Yoder at Spring Fertility?
Don't hesitate to ask questions if you think they might be silly
During treatment, were you treated like a number or a human with Nicole Yoder at Spring Fertility?
Dr. Yoder took the time to understand my background and my goals. During the first few minutes of each appointment she spent time checking in on me and gave the impression that she genuinely cared about me. I am usually very uncomfortable during the ultrasound and she kept that in mind during each visit and made me feel comfortable throughout the process
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Meghan McFadden)
My care coordinator was super efficient and provided me with frequent updates. It was easy to reach her in case I was unclear about anything. I felt very relaxed during the process because I knew she was on top if it and I didn't have to worry about missing anything
Describe your experience with Spring Fertility.
There was very minimal wait-time at the clinic. If I arrived early, the nurse would draw by blood early optimizing my time. The clinic has a lovely calming aesthetic and offers free snacks and coffee.
He [Dr. Klatsky] was extremely down to earth, realistic about results, and didn’t “push” unnecessary retrieval’s. He set realistic expectations and felt more as a friend than a service provider...He remembered the details of my personal and professional life...Initially an extended protocol was used to elevate my reserves. Although lengthy, it worked and I was able to produce more mature eggs than anticipated. Every cycle thereafter followed a standard 2 week protocol...
The nursing staff [at Spring Fertility] was extremely responsive and attentive. They were also helpful when I was learning how to first self inject. My nurse stayed on the phone with me until completion despite it being a late evening...Warm front desk, welcoming, all women, efficient, and timely. The staff are flexible on scheduling and understanding when I had to reschedule a few times when I was not feeling well. I did not feel bad for RE scheduling an appointment...
How was your experience with Peter Klatsky at Spring Fertility?
I was surprised to learn that Dr.Klatsky was the co founder of Spring Fertility. He was extremely down to earth, realistic about results, and didn’t “push” unnecessary retrieval’s. He set realistic expectations and felt more as a friend than a service provider.
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility?
Be prepared to enter your treatment full force. Once you’re committed you’re in!
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility?
He remembered the details of my personal and professional life
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility and their degree of success.
Initially an extended protocol was used to elevate my reserves. Although lengthy, it worked and I was able to produce more mature eggs than anticipated. Every cycle thereafter followed a standard 2 week protocol.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Kristen / Nerissa)
The nursing staff was extremely responsive and attentive. They were also helpful when I was learning how to first self inject. My nurse stayed on the phone with me until completion despite it being a late evening.
Describe your experience with Spring Fertility.
Strengths: Warm front desk, welcoming, all women, efficient, and timely. The staff are flexible on scheduling and understanding when I had to reschedule a few times when I was not feeling well. I did not feel bad for RE scheduling an appointment.
Weaknesses: Super efficient almost sad the process is over because I enjoyed seeing everyone during my visits
Describe the costs associated with your care under Peter Klatsky at Spring Fertility.
I’m very pleased with my decision to have Dr. Klatsky as my provider during this process. He’s personable and appropriately empathetic with phenomenal bedside manners, which I found eased my trepidations quite a bit...Don’t hesitate to ask questions because he’ll gladly answer any questions you might have...took his time to explain every process to me, which made the experience feel individualized. The humanness allowed me to feel like a person and not a number.
My [Spring Fertility] care team was very attentive. Emails and calls were always addressed in a timely manner, even on weekends. The first night of injections, I panicked and there was an on-call doctor available to walk me through the process. I very likely wouldn’t have started my injections on time, if not for that compassionate, patient doctor that was on-call that night. I’m very satisfied with the quality of care I received at Spring.
How was your experience with Peter Klatsky at Spring Fertility?
I’m very pleased with my decision to have Dr. Klatsky as my provider during this process. He’s personable and appropriately empathetic with phenomenal bedside manners, which I found eased my trepidations quite a bit.
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility?
Don’t hesitate to ask questions because he’ll gladly answer any questions you might have.
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility?
Dr. Klatsky was very amiable and took his time to explain every process to me, which made the experience feel individualized. The humanness allowed me to feel like a person and not a number.
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility and their degree of success.
My treatment consisted of Gonal-f, Menopur, and Cetrotice. I triggered with Novarel and 4mg of Lupron. Aside from the bloating, which was to be expected, I didn’t have any significant issues. The doctor projected 10 - 12 eggs would be retrieved; however, to my surprise, 21 eggs were retrieved and all matured.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Maggie)
My care team was very attentive. Emails and calls were always addressed in a timely manner, even on weekends. The first night of injections, I panicked and there was an on-call doctor available to walk me through the process. I very likely wouldn’t have started my injections on time, if not for that compassionate, patient doctor that was on-call that night. I’m very satisfied with the quality of care I received at Spring.
Describe your experience with Spring Fertility.
The clinic had an inviting yet tranquil vibe. The set up, from the snack bar to the books, was intentionally done to allow for a less stressful environment. I was appreciative of the short, yet inspirational readings available in the waiting area.
Describe the costs associated with your care under Peter Klatsky at Spring Fertility.
I opted for the package at a set fee.
Describe Peter Klatsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
Dr. Hancock is patient and thoughtful, compassionate, explains things very well and is clearly very smart and competent. I scheduled a consultation following two first trimester miscarriages. After a thorough discussion in her office, she performed an US and quickly identified a potential cause. She explained further imaging that would be needed, and what steps would be taken afterwards. She was positive and thoughtful, and took the time to explain to me everything she was seeing on the ultrasound. I fully trusted her and felt that if I did proceed with IVF, I would have been in excellent hands.
The [Spring Fertility] clinic itself is clean, comfortable and beautiful. It is a calm environment. Scheduling my appointment was easy and straightforward. I felt that things were efficient on the financial side of things as well - while I was out of network and paid out of pocket, all costs were explained to me beforehand...I have never had a better patient care experience than I had at Spring with Dr. Hancock. She is exactly the type of doctor you hope to see in any setting.
How was your experience with Kolbe Hancock at Spring Fertility?
Dr. Hancock is patient and thoughtful, compassionate, explains things very well and is clearly very smart and competent. I scheduled a consultation following two first trimester miscarriages. After a thorough discussion in her office, she performed an US and quickly identified a potential cause. She explained further imaging that would be needed, and what steps would be taken afterwards. She was positive and thoughtful, and took the time to explain to me everything she was seeing on the ultrasound. I fully trusted her and felt that if I did proceed with IVF, I would have been in excellent hands.
What's one piece of advice would you give a prospective patient of Kolbe Hancock at Spring Fertility?
Ask questions!
During treatment, were you treated like a number or a human with Kolbe Hancock at Spring Fertility?
All aspects of my care were very personalized. Dr. Hancock was familiar with my OB history and understood the purpose of my visit before I stepped into her office, which I appreciated. I can honestly say, I have never had a better patient care experience than I had at Spring with Dr. Hancock. She is exactly the type of doctor you hope to see in any setting.
Describe your experience with Spring Fertility.
The clinic itself is clean, comfortable and beautiful. It is a calm environment. Scheduling my appointment was easy and straightforward. I felt that things were efficient on the financial side of things as well - while I was out of network and paid out of pocket, all costs were explained to me beforehand.