SpringCreek Fertility

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing: Offered
Coordinating at-home nursing
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Columbus
6760 Avery Muirfield
Dublin, OH 43016
614-401-4113
Dayton
7095 Clyo Road
Dayton, OH 45459
937-458-5084
Show all branches
On a scale from 0-10, how likely are you to recommend SpringCreek Fertility to a friend?
Strongly recommend: 81%Neutral: 11%Don't recommend: 8%9.2
58 assessments
  • 81% Strongly recommend (9-10)
  • 11% Neutral (7-8)
  • 8% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
285
Annual Cycles National Avg.
635
9.2
Average Doctor Score
1 doctor
9.2
Jeremy Groll
View all doctors
58 assessments
10
10
Age
43
Treated
2019
Success with this Doc
?
Treatment
5 IUI, 1 IVF
Diagnosis
Other
10
10
He [Dr. Groll] was very thorough in recommendations and took our concerns into consideration. When we had to cancel a cycle because of too many follicles during IUI, he explained the risks and when I didn't tolerate meds well, adjusted course. He also took time during appointments and had a great bedside manner. We are still undergoing treatment, but he offered a new protocol that other doctors did not and would no consider. He seemed more current on protocols, supplements, and testing as well. Overall, we have been very pleased with Dr. Groll and all of the staff at Spring Creek.
Two locations [SpringCreek Fertility] with a new office in Columbus made it a great option for those of us feeling limited by two local clinics. The consults there were great, but Columbus doesn't have full coverage to allow for scans leading up to IUI or IVF. The distance wasn't bad and the staff did their best to accommodate as much as possible in the Columbus office - consults, bloodwork, baselines, Skype sessions for IVF planning, paperwork signing, etc.
Age
43
Treated
2019
Success with this Doc
?
Race
Other
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Other
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
He is great. One of the best doctors we have seen. He was very accommodating of the distance between Spring Creek and Columbus. He was very thorough in recommendations and took our concerns into consideration. When we had to cancel a cycle because of too many follicles during IUI, he explained the risks and when I didn't tolerate meds well, adjusted course. He also took time during appointments and had a great bedside manner. We are still undergoing treatment, but he offered a new protocol that other doctors did not and would no consider. He seemed more current on protocols, supplements, and testing as well. Overall, we have been very pleased with Dr. Groll and all of the staff at Spring Creek.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
The distance from Columbus is worth it.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
The entire office in comparison to others used in Columbus was a breath of fresh air. The efforts of all staff to connect with us was great. Calls and emails were promptly returned. The doctor answered all of our questions and spent more time than our appointment allowed. Staff were jovial and it is a great environment with a more aggressive protocol.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
After failed IUI and IVF at other clinics, Dr. Groll suggested a test for DNA fragmentation which may have led to multiple miscarriages. This protocol/test was never previously introduced or discussed by other doctors. It gave us hope to keep trying and we were pretty upset that we should have had this information prior to spending 20K on previous treatments.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Lisa)
Best nursing staff all around! We've worked with RGI and ORM and the Spring Creek staff blow both of those offices out of the water with their timeliness, compassion, and overall demeanor.
Describe your experience with SpringCreek Fertility.
Two locations with a new office in Columbus made it a great option for those of us feeling limited by two local clinics. The consults there were great, but Columbus doesn't have full coverage to allow for scans leading up to IUI or IVF. The distance wasn't bad and the staff did their best to accommodate as much as possible in the Columbus office - consults, bloodwork, baselines, Skype sessions for IVF planning, paperwork signing, etc.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Costs were comparable if not a bit less than the other Columbus clinics for IVF. The cost of transfer and IUI was a bit more.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Columbus
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
41
Treated
2019
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
10
10
Dr. Groll is a no nonsense doctor that is very good at explaining every step, and all of the different paths that the treatment may take you. He is calm and patient, and willing to answer all of your questions...His answers are always nuanced, but that is also part of the difficulty with IVF. It is not absolutely clear what will happen. He helps you understand that...starts with a drug regimen that begins with Human Growth Hormone, and then continues with the addition of Goandotropins and Menopur. He measures estrogen levels about 3 times a week, and starts with 2 ultrasounds a week to monitor follicle growth. As the process nears the end, he increases the number of ultrasounds, and may modify drug dosage.
Lisa [nurse at SpringCreek Fertility] is a very detailed and organized. She can take care of the entire patient, from the medical as well as emotional side. She is very positive, upbeat, and reassuring during a very difficult time...the first IVF treatment is a little over $13,000. The second time is a little under $12,000. Drugs for each cycle cost about $9500...The staff is very helpful, informative, and very comforting. Everyone has been very helpful. They are upfront with costs, and never hide anything from you. The environment is very relaxing, with a G rated movie always playing in the lobby. I cannot think of any real weakness at this moment in time.
Age
41
Treated
2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is a no nonsense doctor that is very good at explaining every step, and all of the different paths that the treatment may take you. He is calm and patient, and willing to answer all of your questions.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Always come with questions. He is willing to answer them, and they help you understand what the journey will look like. His answers are always nuanced, but that is also part of the difficulty with IVF. It is not absolutely clear what will happen. He helps you understand that.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is patient and clearly states what is happening in a way you understand. He is also very willing to answer any of your questions along the way. He never leads you on, providing you with false hope.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Dr. Groll starts with a drug regimen that begins with Human Growth Hormone, and then continues with the addition of Goandotropins and Menopur. He measures estrogen levels about 3 times a week, and starts with 2 ultrasounds a week to monitor follicle growth. As the process nears the end, he increases the number of ultrasounds, and may modify drug dosage.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Lisa)
Lisa is a very detailed and organized. She can take care of the entire patient, from the medical as well as emotional side. She is very positive, upbeat, and reassuring during a very difficult time.
Describe your experience with SpringCreek Fertility.
The staff is very helpful, informative, and very comforting. Everyone has been very helpful. They are upfront with costs, and never hide anything from you. The environment is very relaxing, with a G rated movie always playing in the lobby. I cannot think of any real weakness at this moment in time.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
The for the first IVF treatment is a little over $13,000. The second time is a little under $12,000. Drugs for each cycle cost about $9500.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
33
Treated
2019
Success with this Doc
?
Treatment
3 IUI, Donor Sperm
Diagnosis
10
10
Dr. Groll started his initial consultation with blood work. From there we will able to test for heavy metals and also look at my hormones. We also scheduled a saline sonogram to check the patency of my Fallopian tubes. Dr. Groll is all about being proactive, and I appreciate that! I am glad he doesn't make someone go through several cycles and then decide to do some testing.
Springcreek is run like a well-oiled machine. ... Everyone from the receptionists to the lab technicians are kind and understanding. ... The only weakness I can think of is all the training going on with new staff but that is because the clinic is growing so quickly. The staff is very patient as far as figuring out scheduling and finances. We knew upfront how each cycle was going to go and how much it was going to cost.
Age
33
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll was personable yet very knowledgeable from the very beginning. Coming from a medical background myself, I knew exactly what I was looking for in a fertility doc. Dr. Groll not only has awesome bedside manner, I was able to research all of his publications and findings throughout his career. He has tons of experience and the evidence to prove it. He is kind but also realistic. You have to be realistic yet compassionate when dealing with a bunch of hormonal women!
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Ask any question, big or small, because he will answer it with the truth.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Everyone from the receptionists to the lab technicians are kind and understanding. Dr. Groll always takes the time to explain exactly what is going on with my treatments. He always takes my questions with stride but never gives me false. hope.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Dr. Groll started his initial consultation with blood work. From there we will able to test for heavy metals and also look at my hormones. We also scheduled a saline sonogram to check the patency of my Fallopian tubes. Dr. Groll is all about being proactive, and I appreciate that! I am glad he doesn't make someone go through several cycles and then decide to do some testing. After my first ultrasound I was able to start treatment right away. The IUI timeline was timed out perfectly and they were realistic about the possible outcome- about 25-30%.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Julie)
The nursing staff was always compassionate and had a good sense of humor. My wife and I are not your average couple but they have not once shown as signs of discrimination. We have seen every type of patient in their office!
Describe your experience with SpringCreek Fertility.
Springcreek is run like a well-oiled machine. The only weakness I can think of is all the training going on with new staff but that is because the clinic is growing so quickly. The staff is very patient as far as figuring out scheduling and finances. We knew upfront how each cycle was going to go and how much it was going to cost.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Thousands.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
I have never discussed this with Dr. Groll.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
34
Treated
2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Endometriosis, Unexplained
8
8
Dr. Groll is very nice and very detailed when he is talking to you about the next steps. ... I felt like a human because when we had a follow up consultation after 2 failed IUI's. He was very detailed in what the next steps were and why IUI was not working. He took the time to answer all our questions and was ready to get us into the next steps.
The clinic [SpringCreek] is very clean and organized. The lobby offers a lot of different things to keep you busy while you are waiting. The girls at the front desk are very welcoming and friendly. They have almost everything in that office from labs to financial counselors. ... The nursing staff is so friendly and welcoming. They would answer any questions I had and make sure if they did not know they got me the answer. There warm smiles make you feel like you are wanted there.
Age
34
Treated
2019
Success with this Doc
?
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
2 IUI
Diagnosis
Endometriosis, Unexplained
8
8
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is very nice and very detailed when he is talking to you about the next steps. He is a calming way about him that helps relieve the stress of the whole process. The only thing I wish he would of done more is our actual IUI's. I feel like he would have a complete understanding of everything that is going on with each cycle.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Take notes. He gives a lot of great information that sometimes can be overwhelming.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
I felt like a human because when we had a follow up consultation after 2 failed IUI's. He was very detailed in what the next steps were and why IUI was not working. He took the time to answer all our questions and was ready to get us into the next steps.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I was given Letrozole and took 4 pills for day 3 through 7 of my cycle. I was to inject myself with Ovidrel right after getting an ultrasound that showed good follicles, typically around day 14-18 I would then come in for my IUI procedure which did not take long at all. I would get a blood test done to check progesterone. Last, I would come in for an ultrasound and blood work to see if the IUI worked.
Describe your experience with the nursing staff.
The nursing staff is so friendly and welcoming. They would answer any questions I had and make sure if they did not know they got me the answer. There warm smiles make you feel like you are wanted there.
Describe your experience with SpringCreek Fertility.
The clinic is very clean and organized. The lobby offers a lot of different things to keep you busy while you are waiting. The girls at the front desk are very welcoming and friendly. They have almost everything in that office from labs to financial counselors.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Most of my costs were covered under insurance so far. I only had to pay a co-pay for each visit.
8
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 35
Treated
2013 - 2019
Success with this Doc
Yes
Treatment
3 IUI, 1 Embryo Freezing, IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, PCOS
10
10
Dr. Groll is exceptional at getting to know his patients and how to best connect with them. ... I have been a patient of Dr. Groll's for 6 years now, have had 2 children, and am trying for a third. In this process, I have had multiple treatments .... Most recently, due to a diminished ovarian reserve, I did an egg retrieval, created embryos, and froze them.
Strengths - the clinic [SpringCreek] is not connected to any hospital, so there are no overhead rules being dictated. This allows for treatment to be personalized and for you to get the treatment you need. The clinic is very caring and every single employee cares about you and your journey. Every single person will work for you and to make sure they make your journey as easy as possible.
Age
29 - 35
Treated
2013 - 2019
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 Embryo Freezing, IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, PCOS
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is exceptional at getting to know his patients and how to best connect with them. My husband has a very dry sense of humor, but he is also an engineer and likes to know every detail. I make a joke out of pretty much everything and like to know every potential outcome. Dr. Groll was able to fully connect with both of us, give us information that was relatable and understandable, and give us a plan that worked for us. When my body had to change some treatment plans, Dr. Groll came to us with compassion and ideas.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Start here and start soon! Chances are, if you are already researching doctors, you are ready to take the next step in this process. I fully trust Dr. Groll and would recommend any potential patients to come and meet with him to get his suggestions.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is always willing to listen to my concerns and to provide personalized care. I always feel like I am his top priority when I see him.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I have been a patient of Dr. Groll's for 6 years now, have had 2 children, and am trying for a third. In this process, I have had multiple treatments and it is difficult to remember all of them. Most recently, due to a diminished ovarian reserve, I did an egg retrieval, created embryos, and froze them. I took extra medication due to my age and AMH and we did ICSI due to level of damage done by my endometriosis. I created two beautiful embryos and transferred one that unfortunately resulted in a chemical pregnancy. I will be doing a frozen embryo transfer for the remaining embryo in 8 weeks after undergoing suppression treatment to keep the endometriosis at bay.
Describe your experience with the nursing staff.
The nurses treat you like family. Everyone truly takes the journey with you and celebrates when you celebrate.
Describe your experience with SpringCreek Fertility.
Strengths - the clinic is not connected to any hospital, so there are no overhead rules being dictated. This allows for treatment to be personalized and for you to get the treatment you need. The clinic is very caring and every single employee cares about you and your journey. Every single person will work for you and to make sure they make your journey as easy as possible.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I had insurance coverage for most of my treatments, so I paid whatever insurance charged me. Unfortunately I have now reached my out of pocket benefit maximum and will have to pay cash pay. I am unsure what this will run.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Dr. Groll recommended one embryo be transferred due to my past history and the status of the embryos. He fully informed me of my options and the pros and cons of each.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
30 - 32
Treated
2017 - 2019
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
9
[Dr. Groll] adjusted my gonal f doses during monitoring to optimize follicle growth. We had 17 follicles retrieved, 5 fertilized, and 3 at blastocyst stage to freeze. After a month of birth control to prepare my body, followed by a course of letrazole and z-pack, a single embryo was transferred...Throughout treatment I have taken coq10, prenatals, iron, and methyl folate...He is very thorough and explains things in detail all while reassuring you this is just a delay to pregnancy. His initial consult was very all inclusive. He leads you through each step of treatment without leaving you feeling overwhelmed.
They [staff at Spring Creek Fertility] are very good about follow up and guiding your journey each step of the way without overwhelming you. They do their best to help fit things into your schedule, and offer early morning appointments. They ensure your comfort through the entire process...They know me by name and are always checking in not just medically but seeing how I’m feeling throughout treatments and checking in emotionally...
Age
30 - 32
Treated
2017 - 2019
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
9
How was your experience with Jeremy Groll at SpringCreek Fertility?
He is very thorough and explains things in detail all while reassuring you this is just a delay to pregnancy. His initial consult was very all inclusive. He leads you through each step of treatment without leaving you feeling overwhelmed.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
The hardest part was setting up the intial consult. Once you get started with a treatment plan the staff quickly becomes like family.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
They know me by name and are always checking in not just medically but seeing how I’m feeling throughout treatments and checking in emotionally.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We started with 3 rounds of IUI after initial bloodwork screening for both my husband and I. After 3 failed rounds it was decided that IVF may be a quicker route to pregnancy. Additional tests were run and we started stims for egg retrieval. They adjusted my gonal f doses during monitoring to optimize follicle growth. We had 17 follicles retrieved, 5 fertilized, and 3 at blastocyst stage to freeze. After a month of birth control to prepare my body, followed by a course of letrazole and z-pack, a single embryo was transferred and I was started on progesterone, prednisone, ibruprofen, and estradiol. Still waiting on results. Throughout treatment I have taken coq10, prenatals, iron, and methyl folate.
Describe your experience with the nursing staff.
We usually see a different nurse every time. But the nursing staff is very professional, knowledgeable, and compassionate. Several of the team members always have a good energy about them and a smile on their face.
Describe your experience with SpringCreek Fertility.
They are very good about follow up and guiding your journey each step of the way without overwhelming you. They do their best to help fit things into your schedule, and offer early morning appointments. They ensure your comfort through the entire process.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Initial consult about $200 Saline sonogram $750 IUI bundle- 3 cycles about $3500 IVF cycle- about $12000-15000
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
They recommend single embryo transfers due to increased pregnancy risks with multiples. They will, however, consider a maximum of 2 if a couple really is interested. They will not transfer more than 2.
What specific things went wrong at SpringCreek Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at SpringCreek Fertility.
They have called in medications to both a local pharmacy and a third party pharmacy. Luckily I caught it before I ordered doubled medications. Another time I had to remind them to call in a medication for me. The third party pharmacy has helped save money but the incorrect amounts of medications being called in led to a lot of confusion and follow up phone calls.
9
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
32
Treated
2019
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Anovulation, Male Factor, PCOS
9
9
IUI [with Dr. Groll] rounds 1-3 were femara, trigger shot, IUI, booster trigger shot for progesterone issues. IUI round 4 was the same with prednisone added after ovulation to support implantation. IVF has been recommended if round 4 is unsuccessful...was very thorough in his explanation. Sometimes it seemed a little too scientific and not necessarily related to us or our situation, but he has been very through the few times we have spoken with him.
I was told [by staff at Spring Creek Fertility] the results for one test were “normal” but later found out they were not and was given medication. This was not a huge mistake, but left me under a different impression that I should have been...Each IUI is $1100 without the cost of medication (an additional $250)...I like how organized the clinic is. You leave every appointment with a sheet with all of your measurements, data, etc. and a list of what to do next. I rarely have follow up questions because they are so thorough in the visit. I have very little critique of the office.
Age
32
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
4 IUI
Diagnosis
Anovulation, Male Factor, PCOS
9
9
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll was very thorough in his explanation. Sometimes it seemed a little too scientific and not necessarily related to us or our situation, but he has been very through the few times we have spoken with him.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Go in with questions. They are super helpful and want to help, but having questions upfront would help.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr Groll and his staff have made us feel like we matter. We do not feel rushed, they answer questions, and they listed to and address our concerns. No matter how many (seemingly) ridiculous questions I call with they always get back to me quickly and reassure me.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
IUI rounds 1-3 were femara, trigger shot, IUI, booster trigger shot for progesterone issues. IUI round 4 was the same with prednisone added after ovulation to support implantation. IVF has been recommended if round 4 is unsuccessful.
Describe your experience with the nursing staff.
I love the nursing staff. They are friendly, they remember who we are, and extremely helpful in answering questions.
Describe your experience with SpringCreek Fertility.
I like how organized the clinic is. You leave every appointment with a sheet with all of your measurements, data, etc. and a list of what to do next. I rarely have follow up questions because they are so thorough in the visit. I have very little critique of the office.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Each IUI is $1100 without the cost of medication (an additional $250).
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
N/A until IVF begins.
What specific things went wrong at SpringCreek Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at SpringCreek Fertility.
I was told the results for one test were “normal” but later found out they were not and was given medication. This was not a huge mistake, but left me under a different impression that I should have been.
9
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
30
Treated
2019
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Anovulation, Diminished Ovarian Reserve, Endometriosis, PCOS, Poor Egg Quality, Tubal Blockage
10
10
Dr. Karnitis was the first RE I saw. I had been married a short time, 2 months, however, I have already had my left tube and ovary removed and stage 4 endo. He said my case was going to be on the fast track due to health reasons....To help with my eggs and having the most when we were ready I went on Lupron (which I wouldn't recommend but it saved my eggs so I can't complain too much) and 3 months later we were prepping for our 1st IUI. He told me everything I'd need to do and how this process worked.
The nursing staff [SpringCreek] is amazing at Springcreek. They talk with you and ask you questions about where you are in your journey. They also ask you for any thoughts or feelings before they get started. The last few times I've gone in the nursing staff has hugged me and consoled me when I found out I didn't have many eggs left. They are so wonderful and i can't wait to continue to work with them further... I was shocked to know all ultrasounds are $200+, but also relieved when I found out the money goes towards IVF so we really aren't losing anything,
Age
30
Treated
2019
Success with this Doc
No
Race
Latino, Black or African-American
Income
$0 - $49K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Anovulation, Diminished Ovarian Reserve, Endometriosis, PCOS, Poor Egg Quality, Tubal Blockage
10
10
How was your experience with Joseph Karnitis at SpringCreek Fertility?
Dr. Karnitis was the first RE I saw. I had been married a short time, 2 months, however, I have already had my left tube and ovary removed and stage 4 endo. He said my case was going to be on the fast track due to health reasons. We tried to conceive on our own for 6 months but no results. To help with my eggs and having the most when we were ready I went on Lupron (which I wouldn't recommend but it saved my eggs so I can't complain too much) and 3 months later we were prepping for our 1st IUI. He told me everything I'd need to do and how this process worked. He said I wouldn't feel much but I would know when things were going on. I am really sensitive and Dr. Karnitis is very gentle to make sure I'm not tense during ultrasounds or procedures. After the TWW during this time I was going insane. I genuinely thought I was pregnant and I was so excited. I had symptoms and really got my hopes up, only to be let down. I went back to Dr. K and he said he had a new plan. This was great with me! We did another IUI only this time we didn't do the shot at home we did it at the office with a nurse. I went home and we went back the next morning for round 2. TWW and nothing, just one line and lots of heartbreak. Once we went in again he told me that we'd be wasting money continuing to do IUI's. We stopped treatment in hopes of gathering our thoughts together and having more conversations with Dr. Karnitis. Every time we see him he asks how we're doing and what my thoughts are. We are planning on IVF hopefully by the end of the year.
What's one piece of advice would you give a prospective patient of Joseph Karnitis at SpringCreek Fertility?
Be ready to have an initial consult last 2 hours or longer. Dr. Karnitis goes over every detail and answers any and all questions you and your spouse may have.
During treatment, were you treated like a number or a human with Joseph Karnitis at SpringCreek Fertility?
Dr. Karnitis is the one person I trust with my fertility care. I have been with him since hew as at Kettering. Late 2018 I found out he was leaving the practice because it was bough out by UC West Chester. I was not happy because Dr. Karnitis talks to you like you were his own child. He is generally pretty lenient when it comes to patient care and what the couple would like to do. He has never made me feel like I was wasting my time or money on treatment. At times its been hard to see the light at the end of the tunnel but he's always reassured me that he won't give up on me. He will be there with me throughout this process and he is very positive that he can help us conceive and carry a child to term! He has never swayed from his positive attitude and I appreciate that a lot!
Describe the protocols Joseph Karnitis used in your cycles at SpringCreek Fertility and their degree of success.
My first protocol was to get an ultrasound to see how things were looking. Next we did clomid 2x with IUI and trying on our own. Break Next Lupron for three months Off to reassess our options and goals Follow Dr. K to Springcreek Ultrasound IVF packet and payment info
Describe your experience with the nursing staff.
The nursing staff is amazing at Springcreek. They talk with you and ask you questions about where you are in your journey. They also ask you for any thoughts or feelings before they get started. The last few times I've gone in the nursing staff has hugged me and consoled me when I found out I didn't have many eggs left. They are so wonderful and i can't wait to continue to work with them further .
Describe your experience with SpringCreek Fertility.
I love that this clinic has been in our area for 20+ years and their successes and pregnancies are show in their work. I think its important for a couple to know that the staff and the clinic are successful. Given that it's a private clinic be prepared for ultrasounds that are not covered under insurance. I was shocked to know all ultrasounds are $200+, but also relieved when I found out the money goes towards IVF so we really aren't losing anything, just slowing adding money onto our account that goes towards our end goal of having a baby. I love that you can contact them via email to ask questions and a nurse will follow up with you within 24 hours. I think communication between the nurses and the doctors with the patients is another key factor when going through fertility treatment. I think it gets overlooked when communication is good because we tend to focus on the negatives.
Describe the costs associated with your care under Joseph Karnitis at SpringCreek Fertility.
So far we've spent a total of $5,000. Our IVF bill is anywhere from $15,000-$25,000 for one round. No guarantees. No refunds.
10
Doctor
Joseph Karnitis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Joseph Karnitis at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
33
Treated
2018
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Male Factor, Other
10
10
We ended up with 3 Day 6 embryos after egg retrieval in August [with Dr. Groll]. He graded them Fair, Fair, and Poor. When we had our first consultation with him, he recommended only transferring one at a time because of the risks to Mom and babies if doing more than one. However after grading our 3 embryos he said if we wanted to transfer two, he would do that for us.
We paid for one round of IVF [at Spring Creek Fertility], it was just under $15,000. We paid for our IVF meds through a special pharmacy he ordered them from $3200...They [staff] have all been available to answer all our questions. Anytime I’ve sent an e-mail, they have been very thorough in answering any questions I had... They [nurses] have continued to be very informative to us with any questions we had. I would e-mail them at random times and they would get back to me that same day answering any questions I had.
Age
33
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Male Factor, Other
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
I’ve only had one appt. with Dr. Groll and that was yesterday 3/26/18. He was very thorough with what he thinks we need to do and why. Answered any questions we had. We are still at the beginning stages of this journey with him but I know I won’t regret my decision to be his patient. Update: It is now 9/11/18. We started our first round of IVF with Dr. Groll on August, had our egg retrieval at towards the end of August and now we are planning our first FET for 9/25/18. So far, Dr. Groll has still done a great job. He is a very informative and smart person and has answered all our questions and made us feel better when things may not have gone the way we hoped during the stims and egg retrieval and growing of embryos process. Update: 9/27/18 We had our first FET on 9/25/18 and are currently in the 2WW. He answered all our questions and kept us at ease during the whole process.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Don’t worry! He will answer any questions and put your mind at ease. He’s very good at explaining how he thinks things will go.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
He and his staff talked to us about everything. Answered any questions we had and made us feel completely at ease.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We haven’t started any treatments yet. My husband gets a DNA fragmentation index done tomorrow and I go for more blood work on Tuesday 4/3/2018. Update: 9/27/18. We had our first FET on Tuesday 9/25/18. We transferred one embryo graded Fair and are currently in the 2WW. I am taking these meds: thyroid, Estrace 3x a day, prometrium 2x a day, ibuprofen 400mg 2x a day, PIO shot 1x a day, prenatal with fish oil, aspirin, vitamin D, CoQ10, and methyl folate.
Describe your experience with the nursing staff.
Very friendly and happy to have us there. Answered any questions we had. Update: 9/27/18 They have continued to be very informative to us with any questions we had. I would e-mail them at random times and they would get back to me that same day answering any questions I had.
Describe your experience with SpringCreek Fertility.
I have just started my journey with this clinic. From what I can see as of right now, they are very accommodating to our needs. I wear hearing aids and can’t talk on the phone but my husband can and they said anytime I need to talk to them I can e-mail or my husband can call. Love this place so far. Update: 9/27/18 Everyone at this clinic has been amazing to us. They have all been available to answer all our questions. Anytime I’ve sent an e-mail, they have been very thorough in answering any questions I had.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I don’t have any costs just yet. Still in the beginning stages of this journey. So far just a couple of co-pays, the rest has been covered by insurance or our HRA. Update: 9/27/18 We paid for one round of IVF, it was just under $15,000. We paid for our IVF meds through a special pharmacy he ordered them from $3200.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
We ended up with 3 Day 6 embryos after egg retrieval in August. He graded them Fair, Fair, and Poor. When we had our first consultation with him, he recommended only transferring one at a time because of the risks to Mom and babies if doing more than one. However after grading our 3 embryos he said if we wanted to transfer two, he would do that for us.
What specific things went wrong at SpringCreek Fertility?
  • Lost appointments
Describe the specific things that went wrong at SpringCreek Fertility.
There was a miscommunication back in August. I had my baseline ultrasound scheduled on a Monday and my husband and I both needed to be there to sign consent forms to get the first part of IVF started. Well my husband found out he couldn’t make the Monday appointment because of work so he called to see if we could move it to a different day. The receptionist said yes we can move it to Wednesday. He said ok. Well Monday came and I got an e-mail from the IVf team wondering why I didn’t show. So apparently they kept my baseline ultrasound appointment for Monday and moved the signing of consent on Wednesday. After realizing that they fixed it and we did both on Wednesday so my husband could be there.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31
Treated
2018
Success with this Doc
Yes
Treatment
4 IUI, 4 IVF
Diagnosis
10
10
He [Dr. Jeremy Groll] always seemed confident that things were going to work out but I also knew if there was a problem, he would keep me informed. When our first retrieval didn’t go as expected, he personally called me every day to update me on the progress of our one embryo. He made me feel at ease and confident that he would continue to work to find a better solution for me.
For our first egg retrieval he [Dr. Groll at SpringCreek Fertility] did a similar protocol to my first clinic that didn’t result in many quality embryos. Since I have PCOS, my AMH is high so everyone is worried about me getting OHSS. When my estrogen levels started to decline part way through stimulation, it was similar to previous cycles. Although we did get more eggs retrieved than any previous cycle, we only had 1 5 day embryo that was PGS tested but found to have complex mosaicism.
Age
31
Treated
2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 4 IVF
Diagnosis
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll keeps you very informed but is compassionate and caring at the same time. He always seemed confident that things were going to work out but I also knew if there was a problem, he would keep me informed. When our first retrieval didn’t go as expected, he personally called me every day to update me on the progress of our one embryo. He made me feel at ease and confident that he would continue to work to find a better solution for me.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Make sure you ask questions and feel comfortable that you’re informed.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
I initially was treated at a larger clinic and switched to Dr. Groll due to insurance reasons and not feeling as comfortable with my first clinic. I initially felt like I was getting more personalized care. It took him one egg retrieval cycle to figure out how to change my protocol and get a much better result. We ended up with more 5 day embryos than we had even gotten in eggs retrieved at our previous clinic.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
For our first egg retrieval he did a similar protocol to my first clinic that didn’t result in many quality embryos. Since I have PCOS, my AMH is high so everyone is worried about me getting OHSS. When my estrogen levels started to decline part way through stimulation, it was similar to previous cycles. Although we did get more eggs retrieved than any previous cycle, we only had 1 5 day embryo that was PGS tested but found to have complex mosaicism. When he called to tell me we were down to 1 embryo, he already had ideas for the next cycle if PGS testing did not come back normal. During my second stimulation, he kept my Gonal at a consistent dose and allowed my estrogen to increase a little higher. This resulted in 29 eggs retrieved with 7 5 day embryos, 5 of which were PGS normal and 2 mosaic embryos. I had no signs of OHSS. We did a frozen transfer and I felt like he was very aggressive with the protocol with this. This included a steroid, ibuprofen, estrace and progesterone both vaginal suppositories and injectable. I’m currently 9 weeks pregnant from our first transfer.
Describe your experience with the nursing staff.
The nurses always kept me very well informed. They told me actually number results for blood work and testing. At my first clinic, I don’t think I ever even heard what my estrogen level was, just the it was “good.” I appreciated the nurses being very detail oriented. They were always caring and compassionate.
Describe your experience with SpringCreek Fertility.
Everyone is very nice and welcoming. I appreciate the atmosphere of the waiting room as it more resembles someone’s home and not a doctors office. The staff is very good at returning calls in a timely manner and answering questions.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I have insurance coverage but did have to pay out of pocket for embryo biopsy which was about $2500 and PGS testing which was billed through an outside company. I believe the cost of IVF with ICSI is pretty standard, probably around $12,000 a cycle. Frozen transfer runs around $1000. I also pay about $45/month for embryo storage.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Dr. Groll tends to lean towards single embryo transfer as the overall risk for multiples is lower. I agree with this as I know how much a multiple pregnancy can increase your risk.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
28
Treated
2018
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
PCOS, Other
10
9
Dr. Groll ran diagnostic tests to figure out what the best treatment option was for us. Due to my husbands DFI fragmentation, he recommended IVF but did not say it was the "end all be all" option. He did say we could do IUI, however our chances of success were very low. I appreciated that he gave us realistic expectations... He encouraged the use of things like healthy diet, nose strips, fiber supplements, hormone supplements, acuptuncture, yoga etc. This was very important to me as I wanted to do as much as I possibly could to help increase our chances of conceiving. I'm a firm believer in both eastern and western medicine and Dr. Groll was supportive of all of my holistic approaches I wanted to try.
The nursing staff there [at SpringCreek Fertility] is so kind. Everyone is extremely organized and detail oriented...They have a great organized team that offer great resources to their patients. You will always get a hold of someone at their office and they always call when they say they will. I think it's great that I consistently saw Dr. Groll and that I didn't interchange with the nurse practitioner. I think there is something to say about consistency and treatment. I was tossed back and forth at my previous RE's office and it was absolutely awful. I don't know if it's because I was only doing IUI or not, but it was definitely a plus to see him throughout my entire cycle.
Age
28
Treated
2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
PCOS, Other
10
9
How was your experience with Jeremy Groll at SpringCreek Fertility?
He is so incredibly good about explaining things. However, sometimes I found he explained them in straight up medical lingo so it was hard for me to understand fully. I always asked additional questions until I felt comfortable with the response which he was always happy to explain further. Even though we are only half way through our first IVF cycle, we feel like we are in the best care possible. Dr. Groll ran nearly every test possible before we decided to move to IVF and I'm so thankful he did because we discovered my husbands DFI fragmentation which effects the sperm's ability to penetrate the egg. Had we stayed with my previous doctor, I fear that we would have gone through 1-2 more failed IUI cycles. Another thing I liked about Dr. Groll is that he was open to more of a holistic approach for treatment. He encouraged the use of things like healthy diet, nose strips, fiber supplements, hormone supplements, acuptuncture, yoga etc. This was very important to me as I wanted to do as much as I possibly could to help increase our chances of conceiving. I'm a firm believer in both eastern and western medicine and Dr. Groll was supportive of all of my holistic approaches I wanted to try.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
As with any doctor, it think it's so important to be your own advocate. Make sure to ask questions and request clarification if you're unsure about something. Most importantly, stay on top of your medication and make sure that you double check on dosage. There was one instance where there was miscommunication between the staff and myself regarding an oral medication I was supposed to stop taking. I was told to keep taking it but when I double checked with the nurse they told me I should have stopped. It wasn't a huge deal since it was early in the cycle but it reminded me how important it is to keep track of your progress and to not solely rely on the staff and Dr. Groll.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
As someone who hesitantly came to Springcreek (it was the only clinic my insurance covered and it's over an hour away from our home), I was so pleasently surprised with how much compassion Dr. Groll and his staff had.I had previously seen another doctor in Cincinnati for our IUI's and I was so taken back by the lack of information and matter-of-fact persona he had. I can honestly say the other doctor and his staff jaded the entire infertility process for us and Dr. Groll completely changed our outlook and for the first time in a long time we felt hopeful. He always goes in depth regarding any questions we have, big or small. Springcreek has a plethora of resources for their patients seeking any type of treatment. From support groups, financial advisors, on call 24/7 staff (who actually answer the phone) and counselors. They really go above and beyond for their patients. What I found so sweet was the handwritten card they wrote me as we just started our first IVF treatment. It included words of encouragement and a sweet quote. The little handwritten note went such a long way in my book (and even my husbands)!
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Dr. Groll ran diagnostic tests to figure out what the best treatment option was for us. Due to my husbands DFI fragmentation, he recommended IVF but did not say it was the "end all be all" option. He did say we could do IUI, however our chances of success were very low. I appreciated that he gave us realistic expectations. For my first stim cycle, they started me on estrodial, then gonal-f and menopaur. Once we got closer to egg retrieval day, I took antagonist shot and ovidril. I just had my egg retrieval and we successfully retrieved 20 eggs. We do not know where we stand on embroyo development just yet as it was just this morning that I had my procedure.
Describe your experience with the nursing staff.
The nursing staff there is so kind. Everyone is extremely organized and detail oriented.
Describe your experience with SpringCreek Fertility.
They have a great organized team that offer great resources to their patients. You will always get a hold of someone at their office and they always call when they say they will. I think it's great that I consistently saw Dr. Groll and that I didn't interchange with the nurse practitioner. I think there is something to say about consistency and treatment. I was tossed back and forth at my previous RE's office and it was absolutely awful. I don't know if it's because I was only doing IUI or not, but it was definitely a plus to see him throughout my entire cycle.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Patient orientation - $180.00 Prescription Meds for IVF - $6000 (covered by insurance - out of pocket is cheaper) Full IVF Cycle w/ Cryo - $2,600 (80% covered by insurance) Anticipated transfer meds - $1,000
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
N/A
What specific things went wrong at SpringCreek Fertility?
  • Provided conflicting information
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
9
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

6
6
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
No
Treatment
6 IUI, 3 IVF, Donor Sperm
Diagnosis
Endometriosis, Uterine Fibroids, Unexplained
6
6
After failed multiple frozen embryo transfers, I felt like he [Dr. Groll] did not change protocols or adjust course adequately. Before each transfer he would state that everything looked good and he was very hopeful and my chances were high. But after several transfers, still no results. Anytime I suggested additional testing or other treatment options, he would say that those treatments didn't work and I was shot down every time.
[SpringCreek Fertility] Very nice and new practice. Lots of attention to support groups. Staff is very friendly. Unfortunately, being a new practice, many of the staff was not very well trained or knowledgeable. From the fresh out of college physician's assistant, to billing and administrative.... They are expanding to open an office in Columbus and have also added support groups in Cincinnati. They seem very big on marketing and selling the practice right now, and I believe they are losing patient focus.
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 3 IVF, Donor Sperm
Diagnosis
Endometriosis, Uterine Fibroids, Unexplained
6
6
How was your experience with Jeremy Groll at SpringCreek Fertility?
After failed multiple frozen embryo transfers, I felt like he did not change protocols or adjust course adequately. Before each transfer he would state that everything looked good and he was very hopeful and my chances were high. But after several transfers, still no results. Anytime I suggested additional testing or other treatment options, he would say that those treatments didn't work and I was shot down every time.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
We went to this clinic for over a year without results. We should have left much sooner to seek help elsewhere.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Very kind and friendly staff
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Antagonist protocol used. He does not use Lupron. Made very little changes in protocol from cycle to cycle.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: IVF team )
Nurses were somewhat knowledgeable, but at times hard to get ahold of. Best to communicate through email. I have been a patient at the practice longer than any of the nurses have worked there.
Describe your experience with SpringCreek Fertility.
Very nice and new practice. Lots of attention to support groups. Staff is very friendly. Unfortunately, being a new practice, many of the staff was not very well trained or knowledgeable. From the fresh out of college physician's assistant, to billing and administrative. Dr. Groll himself has extensive experience, but seemingly unable to budge on making adjustments to protocols. I asked about trying several different tests and treatments and was shot down every time. They are expanding to open an office in Columbus and have also added support groups in Cincinnati. They seem very big on marketing and selling the practice right now, and I believe they are losing patient focus. I went through several IVF Cycles there, and totally feel like I wasted my money. Before each cycle I was told my chances were great and everything looked good and I feel like I was giving false hope so that they could just get more money out of me. My biggest regret is not transitioning care for switching practices after my 3rd failed cycle.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Average around $15,000 per IVF cycle
What specific things went wrong at SpringCreek Fertility?
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at SpringCreek Fertility.
I am a healthcare professional myself, and was disappointed by how information and details were conveyed and handled.
6
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
10
10
Dr. Groll is trustworthy and approachable. He is willing to listen to your questions and concerns and never comes across as condescending or accusatory. Our experience with Dr. Groll felt like a collaboration towards our fertility goals rather than blindly following the doctor's order as we had experienced in the past.... IVF with ICSI and Frozen Embryo transfer. Pre Stimes was managed with a few weeks of estrace. Egg retrieval(ER)/Stim protocol included Gonal-F & Menopur 11 days prior to ER. Cetrotide antagonist to prevent ovulation was added 5 days prior to ER and an Ovidrel trigger 36 hours before retrieval.
Personal and compassionate care is a strength of Spring Creek Fertility. From the friendly greetings to the charms and personalized hand-written postcards supporting us through the journey, you never felt alone. I did not take advantage of any of them, but they also have several support groups available for patients and non-patients to attend. The only improvement I would make is the addition of an online portal to enable patients to view their results and records.
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is trustworthy and approachable. He is willing to listen to your questions and concerns and never comes across as condescending or accusatory. Our experience with Dr. Groll felt like a collaboration towards our fertility goals rather than blindly following the doctor's order as we had experienced in the past.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Come prepared with questions because Dr. Groll and his staff will be willing to answer them.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Everyone at the clinic is very compassionate and always willing to take the time to answer questions. Their availability and warmth is much appreciated. They treat not only the medical side of infertility but also provide emotional support and help to understand the financial aspects of the journey.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
IVF with ICSI and Frozen Embryo transfer. Pre Stimes was managed with a few weeks of estrace. Egg retrieval(ER)/Stim protocol included Gonal-F & Menopur 11 days prior to ER. Cetrotide antagonist to prevent ovulation was added 5 days prior to ER and an Ovidrel trigger 36 hours before retrieval. Nine eggs were retrieved, 5 fertilized with ISCI and 2 made it to blastocyst freeze. Results of FET are not yet known.
Describe your experience with your nurse at SpringCreek Fertility.
The entire nursing staff is excellent. They were prompt to answer any of my questions or quickly find an answer and return my call. I always felt like the entire staff was there to support my journey and available at any time.
Describe your experience with SpringCreek Fertility.
Personal and compassionate care is a strength of Spring Creek Fertility. From the friendly greetings to the charms and personalized hand-written postcards supporting us through the journey, you never felt alone. I did not take advantage of any of them, but they also have several support groups available for patients and non-patients to attend. The only improvement I would make is the addition of an online portal to enable patients to view their results and records.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I paid an upfront deposit in full of around $6,300 that provided all care, monitoring appointments, blood work and procedures for my 1st IVF cycle, Cryo Freeze and first FET. Everything but meds was included in the initial payment to prevent surprises along the way.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Doctor recommended 1 embryo transfer due to risk of multiples without significant success rate trade-off. Was strongly against transferring more than two for our first IVF cycle. We preferred to only transfer 1, so this was not an issue.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, PCOS, Uterine Fibroids, Unexplained
10
10
He was extremely thorough and very patient with us as this was our first time and we were anxious and had tons of questions....As the exam went on he took the time to explain certain things on the ultrasound and answer my questions about his findings. He gave me my results in real time, right there during the exam.... After our 3 failed IUI attempts Dr. Groll had my natural killer cell level checked. It came back that my NK cells were slightly elevated. He
I think a new patient would want to know that Springcreek is very warm and inviting. The environment is friendly and it does not feel like a sterile doctors office. The scheduling is flexible and you always leave with a sheet that reviews what you had done that day and what you need to do for your next appointment which I find so helpful because you tend to get forgetful when anxious and dealing with treatments. Springcreeks strength is its staff, they really are awesome. T
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, PCOS, Uterine Fibroids, Unexplained
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
My experience as a patient has been wonderful. Our first visit with Dr. Groll was a sit down consultation. He went over our history with trying to conceive and asked my husband and I several questions. He explained what he though our course of action should be and described all the testing he would like us to do in detail. He was extremely thorough and very patient with us as this was our first time and we were anxious and had tons of questions. We left that visit feeling very positive. Dr. Groll did my saline sonogram prior to our treatment to check my uterine cavity and to make sure my Fallopian tubes were open. I was nervous since I had never had one of these done and he made me feel completely comfortable. As the exam went on he took the time to explain certain things on the ultrasound and answer my questions about his findings. He gave me my results in real time, right there during the exam. I left that appointment feeling even more positive. After our 3rd IUI we had a meeting with Dr. Groll and he explained why he though our treatment had failed and then explained what he would suggest for us going forward. My husband and I took a break for a few month and recently just decided to get back up on the horse and try again. We had another meeting with Dr. Groll to explain our concerns and he again very thoroughly explained to us the adjustments he would be making to our treatment plan and answered every single one of our questions. We never felt rushed or like we were asking silly questions ( I tend to feel like my questions are a little out there). Every visit with him was lengthy and he took his time with us as a couple. When we felt overwhelmed he explained things in even more detail to make it easier for us to understand and make informed decisions. I would recommend Dr. Groll to anyone looking for fertility care from a compassionate doctor.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
I would tell a prospective patient that getting started is the hardest part and that going to Dr. Groll made this process so much easier and informative. From the minute we walked through the door we felt like we were in good hands. I would tell them that he is straightforward and won’t give you false hope. You can tell he is very respected by all of his patients and staff. I would tell a prospective patient that no question is silly and to not be afraid to ask your questions and voice your concerns, he will listen and explain everything.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Being a patient at Dr. Grolls office makes me feel like I’m not just a number. Dr. Groll has sat down with my husband and I several times to answer our questions and concerns, to shed light on things we were unaware of and he always makes us feel comfortable and that we are in good hands. He is willing to try new techniques and medications and he did a complete assessment of my husband and I. Hormonally and physically. He has a fantastic bedside manor and he doesn’t give you false hope. My husband and I were recommended to a second Specialist for a second opinion and we choose to stay at Springcreek with Dr. Groll. We feel confident in his care. His staff is also amazing! Every person I have ever came in contact with there is so caring and compassionate. When you come in for treatment they know you by name and always great you warmly. I have received so many hugs and words of validation and encouragement through my treatment process, they truly make you feel like you are not alone in this process and that there is light at the end of the tunnel. When I have been In tears for yet another failed treatment cycle, they cried with me and showed me so much compassion. They encouraged me to keep trying. We feel very blessed to have found Dr. Groll and his staff.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Our treatments started after I had my saline sonogram and lab work and my husband had his sperm analysis. My husbands results were: good sperm count, good sperm motility, low sperm morphology. My saline sonogram showed that my tubes were open, I had a mild pcos appearance on my ovaries, and a subserosal fibroid on the front of my uterus. My labs were normal aside from a slightly elevated insulin level (I started metformin immediately). With our results Dr. Groll recommended IUI. We did 3 cycles, I had good follicles each time, I took femara and did a trigger shot 36 hours prior to our iui each time and my husbands post wash counts were always great, they increased every time. After our 3 failed IUI attempts Dr. Groll had my natural killer cell level checked. It came back that my NK cells were slightly elevated. He said this could have been a factor in our failure since on paper we had 3 “perfect” cycles. He recommended either trying another iui with some medication changes or moving to Ivf. These changes would be taking acyclovir prior to ovulation. He said there are some studies of women taking this for dormant viruses and having pregnancy success. He also wanted to do the femara and trigger shot just as we had prior. After ovulation he wanted to add prednisone to help with the elevated NK cells and also a second trigger shot 5 days after ovulation. After thinking it over my husband decided to try another iui. We decided that we could not afford to take the financial hit and the emotional hit if the Ivf cycle failed. We feared we wouldn’t recover.
Describe your experience with the nursing staff.
The best way to describe them would be AMAZING! these women make you feel like family. They are there with you through each procedure, the cheer you on and pray for you the finally receive that positive pregnancy test you have prayed for. When our procedures resulted in failure, they comforted me and helped my find the courage to try again. The return calls in a very short amount of time , and do not make you feel silly if you call to ask questions. They always make sure you are ok before you leave and help you get appointments scheduled that work around your schedule. These people are amazing and have made my journey much more bareable.
Describe your experience with SpringCreek Fertility.
I think a new patient would want to know that Springcreek is very warm and inviting. The environment is friendly and it does not feel like a sterile doctors office. The scheduling is flexible and you always leave with a sheet that reviews what you had done that day and what you need to do for your next appointment which I find so helpful because you tend to get forgetful when anxious and dealing with treatments. Springcreeks strength is its staff, they really are awesome. The best of any physician I’ve ever been to.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
The cost for our care was mainly out of pocket. My lab work and sonogram were covered under my insurance. The IUi procedures we did in a “Bundle” package that Springcreek offers. The cost was $3,100. That included all office visits, ultrasounds, medications, labs (associated with the procedure) and the IUI and sperm collection and washing.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Unexplained
10
10
My only criticism [of Dr. Groll] would be that sometimes when he is explaining things, he talks over our heads. For example, using medical jargon and terminology a lay person would not understand...If I do not understand something, he is always very willing to explain things until they make sense...After the failed first attempt, we did additional testing of my immune system. It was found like I have a high number of Natural Killer Cells. To overcome this, Dr. Groll put me on acyclovir and steroids to surpass my immune system in order for the embryo to implant. We then did a subsequent embryo transfer with the second and last embryo. The second transfer did not result in a pregnancy. We have had follow up appointments in which we have decided to do additional sprem and immune system testing to adjust treatment as necessary for the next round of IVF.
[SpringCreek Fertility is a] Nice clean office...Personalized care. You speak to the nurses and Dr. Groll multiple multiple times throughout your course of treatment and they make adjustments as you go. The staff does everything they can to help you save money on meds and explain all the payments clearly and upfront. Weaknesses: because of the personalized care, if you did not live close to the clinic all the appointments would be more challenging. I lived 10 minutes from the office, so this was not a concern for me personally. But if you lived out of town, treatment would be very difficult.
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is extremely intelligent. My only criticism would be that sometimes when he is explaining things, he talks over our heads. For example, using medical jargon and terminology a lay person would not understand. I do not fault him for that as I trust him and know that he is an expert in his field. If I do not understand something, he is always very willing to explain things until they make sense.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
If you work full time, be sure to prepare your co-workers for your frequent doctors appointments. During the egg retrieval process, the patient is in the office every other day for 10 days. I saw this as a benefit as they were closely monitoring my treatment and progress.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Jeremy Groll and his entire staff are very compassionate, friendly and understanding. The whole office makes me feel like they are genuinely invested in the outcome of our treatment. Dr. Groll has taken his personal time on the weekends to call me and explain things and check on how I was doing. The staff is very professional and honest and I feel display the upmost integrity and pride in their jobs. I would recommend the clinic to anyone. We were not successful with our first IVF treatment but will be using Dr. Jeremy Groll and Spring Creek Fertility Clinic when we do our next cycle.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We underwent initial testing to check my hormone levels and my husbands sperm quality etc. My levels were low and he had some damage in his sprem so it was determined that IVF would be the best option for us. We did a saline sonogram and discovered a polyp on my uterus. Dr. Groll did surgery to remove that before we started any hormone treatments. We then did a round of stim meds in preparation for the egg retrieval. During the stim process, I was in the office every other day to do blood work (checking hormone levels) and a vaginal ultrasound to check growth and size of follicles. We ended up with 16 follicles, all at the optimal size. We did the egg retrieval with ICSI and assisted hatching ended up with 2 frozen embryos. Initially, we had paid to do PGS testing, after the 5 day embryo growth period we only ended up with 2 embryos. It was then determined at the recommendation of Dr. Groll, to go ahead and freeze the embryos and not to undergo PGS. We did a frozen transfer a month later with a negative pregnancy test result. After the failed first attempt, we did additional testing of my immune system. It was found like I have a high number of Natural Killer Cells. To overcome this, Dr. Groll put me on acyclovir and steroids to surpass my immune system in order for the embryo to implant. We then did a subsequent embryo transfer with the second and last embryo. The second transfer did not result in a pregnancy. We have had follow up appointments in which we have decided to do additional sprem and immune system testing to adjust treatment as necessary for the next round of IVF.
Describe your experience with the nursing staff.
The nursing staff at Spring Creek Fertility Clinic is incredible. Not only are they knowledgeable and professional but they truly care about you, your family and your course of treatment. Many of the staff (nurses and office staff) have laughed and cried with me throughout my journey. They treat every patient as a friend.
Describe your experience with SpringCreek Fertility.
Stengths: very detailed care. wonderful staff and nurses. Nice clean office. Very knowledgebale doctor who is invested in helping you grow your family. I never ever felt that it was all about the money. Personalized care. You speak to the nurses and Dr. Groll multiple multiple times throughout your course of treatment and they make adjustments as you go. The staff does everything they can to help you save money on meds and explain all the payments clearly and upfront. Weaknesses: because of the personalized care, if you did not live close to the clinic all the appointments would be more challenging. I lived 10 minutes from the office, so this was not a concern for me personally. But if you lived out of town, treatment would be very difficult.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Initial consult $175 out of pocket amount for surgery to remove polyp $500 IVF with PGS $14,300 Meds: retrieval stims $8000 Transfer meds: $500 these numbers are not exact. We had no insurance help for the fertility treatment/meds.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Dr Groll tends to lean toward single embryo transfer unless there is a specific reason to do multiple. We did have the final say in determining the number to thaw or transfer (one or two embryos).
10
Doctor
Jeremy Groll
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

8
10
Age
18 - 19
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI, Donor Sperm
Diagnosis
PCOS
8
10
Basically, I would take Femara, have an ultrasound to check follicles, based on that result, I would get my trigger date (I was given Pregnyl) and the IUI was scheduled usually ~18 hours after the trigger...I did not actually see Dr. Groll much. I mostly worked with the NP. However, every time I worked with him was a great experience and I found him very thorough, kind, and experienced. He never hesitated to answer my questions and would explain everything to my understanding.
The whole staff [at Spring Creek Fertiity] were very kind and welcoming. They never seemed annoyed at all the questions I had or the late night calls when I was having anxiety over something treatment-related...I absolutely LOVED the nursing staff and the NP (who was my primary care here). They were all extremely compassionate and helpful. They will sit and cry with you, console you, talk you through things, the works. The only weakness is trying to get ahold of them, sometimes feels like you’re playing phone tag.
Age
18 - 19
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
PCOS
8
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
I did not actually see Dr. Groll much. I mostly worked with the NP. However, every time I worked with him was a great experience and I found him very thorough, kind, and experienced. He never hesitated to answer my questions and would explain everything to my understanding.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
He is worth your time! As he is the only Doctor at SpringCreek, sometimes it is hard to reach him personally but keep trying! I never waited more than a day to hear from him directly.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
The whole staff were very kind and welcoming. They never seemed annoyed at all the questions I had or the late night calls when I was having anxiety over something treatment-related.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
With very irregular periods and not ovulating most of the time, we used Femara for all 3 cycles. On the first cycle, I was taking 5mg on days 3-7 and then had an ultrasound to check out the follicles. I didn’t respond to this, so I went up to 7.5mg for a few days (can’t remember) but we had growth and I was responding well. I used 7.5mg for the last two cycles. Basically, I would take Femara, have an ultrasound to check follicles, based on that result, I would get my trigger date (I was given Pregnyl) and the IUI was scheduled usually ~18 hours after the trigger.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Julie Castellanos)
I absolutely LOVED the nursing staff and the NP (who was my primary care here). They were all extremely compassionate and helpful. They will sit and cry with you, console you, talk you through things, the works. The only weakness is trying to get ahold of them, sometimes feels like you’re playing phone tag.
Describe your experience with SpringCreek Fertility.
The front desk receptionists are phenomenal and will always answer the phones and answer to their best abilities. It’s hard to get ahold of Dr. Groll and nurses sometimes through the nurse line because they’re very busy but they do a great job of getting back as soon as they can. Overall, warm environment. Refreshments are available in the lobby area. There’s a TV always playing a movie of some sort when you are in the waiting room/lobby area.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
We bought a 3 IUI cycle package which was ~$3500. This included baseline ultrasounds, blood tests (Progesterone & Beta), medications (Femara & Pregnyl). We also spent ~$2100 (3 vials) on Donor Sperm for each cycle.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
N/A
What specific things went wrong at SpringCreek Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at SpringCreek Fertility.
My first IUI cycle was right around Christmas and the clinic was closed on Christmas Eve and Christmas. This caused some scheduling conflict. We had problems with follicle growth. So I was on Femara for the typical days but no growth, so we upped the dose that cycle, stretching it out a little bit. From the size of follicles after my second ultrasound, they was one that was an iffy 18mm (this was a Friday) and was told we may cancel this cycle. Well, they didn’t cancel but instead made the IUI for Dec. 26 (5 days later). I had EWCM on Christmas Eve (Monday) and was positive I ovulated. I called the on-call person for that weekend and I was told it was fine, due to my follicle size I probably wasn’t ovulating and we continued with the IUI Wednesday. I felt like this cycle was rushed and I did not trust what I was being told but I think I was too excited to cancel and listened to what they said. I truly believe this was a wasted cycle and wish I would’ve spoke up and cancelled it.
8
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
7
6
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Male Factor, Recurrent Pregnancy Loss, Unexplained, Other
7
6
Dr. Groll himself is very knowledgeable. He is up-to-date on all of the recent studies and medical advancements in the fertility industry. It would get overwhelming when he would explain things and try to help us understand. He was always very quiet and reserved when speaking as if to "get the job done". He had sympathy, but also was very much a "let's move on" type of person... Kind of felt rushed and pressured at some points.
Also, when we signed all the paperwork for IVF [at Spring Creek Fertility] we signed a form for cryopreservation of our embryos stating it'd be $1000 for the first year then $300 each additional year. We paid the first $1000, but when the next year came around, I received a bill for $540 to be paid in 5 weeks. Not very much warning. After speaking with the financial/billing lady, she said that they switched providers and tried to alert the patients as early as they could. Problem # 1 is that I signed an agreement that it'd be $300, so that's not cool. Problem #2 is that they wanted me to get $540 together as if that's not a big deal. If they had given me a grace period and allowed a few more weeks I could have pulled from a couple paychecks to get it together all in one lump sum.
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
No
Race
Other, Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Male Factor, Recurrent Pregnancy Loss, Unexplained, Other
7
6
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll himself is very knowledgeable. He is up-to-date on all of the recent studies and medical advancements in the fertility industry. It would get overwhelming when he would explain things and try to help us understand. He was always very quiet and reserved when speaking as if to "get the job done". He had sympathy, but also was very much a "let's move on" type of person. I had two chemical pregnancies, so he was quick to move us on. After my miscarriages, he knew we had to miscarry and let my body heal, but it was very much a "prices go up at the beginning of the year" or "I still think we have a chance of this working." Kind of felt rushed and pressured at some points. The nursing staff was always helpful and nice. They would give hugs and encouraging words. I liked the touch of giving out the bracelets at each stage of IVF. A nice little touch. Although, towards the end, after 4 rounds (1 fresh IVF cycle and 3 frozen) I felt like Dr. Groll was grasping at straws trying to get us answers and was trying to justify to himself why we couldn't stay pregnant. More, of a "this girl has been through 4 rounds and it's still not working, what am I doing wrong?" kind of feel.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Don't be afraid to advocate for yourself. If you do not feel that the route he is suggesting is right for you, don't be afraid to speak up. Also, if he does not change a protocol or you have a side effect, etc. Contact the office and tell them. Remember...this is YOUR treatment, not theirs, you get to decide what happens.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
The office staff was always very nice and welcoming from the start. It took us a while to get the money together for IVF so they would call us every once in a while during that time to check in on us and make sure we were ok and asked if there was anything else they could do for us while we waited. They always worked with us to make sure we got the best prices and answers we could.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
For my fresh IVF cycle I was on: Follistim/ Gonal F; Menopur; Ganirelix; and Ovidrel for trigger. Then right before transfer I had Progesterone-in-oil and Prometrium. As I went on to frozen cycles I had Methylfolate added, Prednisone, and Lovenox/Baby Aspirin. The Methylfolate was due to MTHFR factor; Predisone was for natural killer cell agent; and Lovenox and baby aspirin were for a blood clotting disorder. PIO and Prometrium never changed. I also had Medrol for about 4 days for each transfer.
Describe your experience with SpringCreek Fertility.
Strength: Great nursing staff. Debbie was always super sweet to us. Kris was our IVF nurse and she always answered calls and emails for me, even after hours. I also was able to contact the medical assistant, Jordan, when Dr. Groll was not available. So that was helpful. I also had good communication with the financial ladies when talking about pricing. There were times though that I felt like I was pressured to move on with a cycle. Let's say that the FET would cost $3000 they'd quote me that on July 10th and say that in order to do it in August, I had to pay it by July 20th. Ten days is not very long to get together that amount of money. At times I felt as if they just wanted the money/patients. Working with patients in which a good majority of them do not have insurance coverage, you have to be mindful of this and remember that thousands of dollars is not easy for people to just scrounge together. Also, when we signed all the paperwork for IVF we signed a form for cryopreservation of our embryos stating it'd be $1000 for the first year then $300 each additional year. We paid the first $1000, but when the next year came around, I received a bill for $540 to be paid in 5 weeks. Not very much warning. After speaking with the financial/billing lady, she said that they switched providers and tried to alert the patients as early as they could. Problem # 1 is that I signed an agreement that it'd be $300, so that's not cool. Problem #2 is that they wanted me to get $540 together as if that's not a big deal. If they had given me a grace period and allowed a few more weeks I could have pulled from a couple paychecks to get it together all in one lump sum. They did not so I now have $45 taken out of my account every month to cover this. Another issue is your medical records. They are charging you a ridiculous amount for your medical records. If you need them for insurance or your primary doc or whatever, be prepared to pay a ridiculous amount. It's not just a printing or mailing fee...but a legit fee. Their reasoning is that 1. all practices are going to this...which is complete BS and not true. 2. due to the amount of time it takes to compile the records, that is why we have to pay. So basically you are paying for an office personnel to do their job. Electronic records..records that are already stored in the computer so they need to either print them off or drag them to a flash drive to send to you. So be prepared for yet ANOTHER bill from them if you ever want your records. OR fight them like I did and tell them how ridiculous this policy is and that they've already taken nearly $20,000 of my money...what do they need $75 more for??
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
IVF was roughly $8000 + another $2000 for meds so around $10,000 total. Each FET ranged from $3000-$3500 + meds. I'd say grand total with procedures, meds, bloodwork, etc, we're looking at roughly $20,000.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
He let us decide each time if we wanted to transfer one or two embryos. He would tell us the pros and cons of each but ultimately left it up to us. We had a twin miscarriage so after that, he advised us to just do one, however, he was not against us doing two. We elected to do one that round.
What specific things went wrong at SpringCreek Fertility?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at SpringCreek Fertility.
Just the medical records policy is complete crap, so watch out for that. If you call the office be prepared to talk to a nurse, which is fine, but if you want to ask the doctor specifically, ask for him. Read the fine print on all paperwork so you don't have any hidden fees (i.e. cryo fees and medical records release fees).
7
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
10
10
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Immunological, Recurrent Pregnancy Loss, Unexplained
10
10
Dr. Groll was very honest as a doctor and fair. He listened to my concerns and within reason made sure to support my needs as well as continue on the best path to success. I was never waiting long periods to be seen and always received my results within the next business day. As a patient I can't express how amazing his practice is holistically as they do not shy from naturalpath assistance such as acupuncture, massage therapy, etc.
The only true downside is high turnover. I’ve been with the clinic [SpringCreek Fertility] since 2016 and have seen so many new faces. When you build these bonds it’s important to see familiar faces. As a new patient ask lots of questions. No question will go unanswered. They are very accessible even after hours. Don’t be afraid to call. They understand how stressful this journey can be.... I was fortunate to do IVF under a summer special for about 11k to include PGD.
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
No
Race
Black or African-American
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Immunological, Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll was very honest as a doctor and fair. He listened to my concerns and within reason made sure to support my needs as well as continue on the best path to success. I was never waiting long periods to be seen and always received my results within the next business day. As a patient I can't express how amazing his practice is holistically as they do not shy from naturalpath assistance such as acupuncture, massage therapy, etc.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
There will be disappointments. But Dr. Groll will be there every step of the way.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll and his associates were beyond amazing during my care. Even though my treatments have yet to result in a pregnancy or a child, my disappointment was their disappointment. I was truly not alone in my experience.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
My first regime was with Julie, the nurse practitioner. I started with Ovulation Induction which resulted in a negative pregnancy. Then we moved on to IUI (letrozole and Ovidrel) which resulted in a negative as well. We moved on to IVF with PGD. I was told to take melatonin, B-vitamin supplement, and CoQ10. My first IVF round included egg retrieval, fertilization and PGD. The transfer included a round a prednisone but that ended in a negative pregnancy. Dr. Groll added Letrozole to the next round and transferred two embryos. That ended in a negative pregnancy. Dr. Groll has recommended me to see an Immunologist in Chicago for further testing.
Describe your experience with the nursing staff.
The nurses are like a second family. When we have milestones they cheer you on. When you hurt they share the pain. It’s more than a clinical staff, they are the support system you need during trying times
Describe your experience with SpringCreek Fertility.
The only true downside is high turnover. I’ve been with the clinic since 2016 and have seen so many new faces. When you build these bonds it’s important to see familiar faces. As a new patient ask lots of questions. No question will go unanswered. They are very accessible even after hours. Don’t be afraid to call. They understand how stressful this journey can be.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I was fortunate to do IVF under a summer special for about 11k to include PGD. My medications were covered by my insurance.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Dr Groll is conservative within reason of his choice of transfer. My first FET we transferred one embryo. After that failed transfer we discussed with him the possibility of transferring two. He wanted to be sure that no matter what my health and the health of a pregnancy had it’s best chance
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

10
10
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Endometriosis, Recurrent Pregnancy Loss
10
10
Dr. Groll remembers my story and myself. He does not have to start at the chart instead of me during visits.... Full of knowledge. Able to explain everything to make us understand. Bedside manner is very caring and understanding.... Dr. Groll recommended IVF due to stage IV endometriosis. I did not agree due to I have gotten pregnant on my own several times but I always miscarry. Dr. Groll did several labs and found I have MTHFR disorder, increased NK killer cell level, and husband sperm was a little off but good motility.
Appointments are not hard to get. They [SpringCreek Fertility] are very organized at all times. They are always willing to sit down and explain or go over anything. The billing department is very helpful and will work with you anyway they can. The phone line when you leave a message they always call back fast.... The nurses remember us and our story. They are very compassionate and willing to do anything to help...
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI
Diagnosis
Endometriosis, Recurrent Pregnancy Loss
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Full of knowledge. Able to explain everything to make us understand. Bedside manner is very caring and understanding. Trustworthy. I saw Dr. Groll as my very first ferility doctor my husband and I saw. He was great and explained everything perfectly. We left because I didnt believe anything was wrong I couldn't accept it. After seeing 2 mote doctors and nothing working over the past 3.5 years and 4 miscarriages later we went back to Dr. Groll. I was scared he wouldn't understand why I left. Not only did they welcome us with open arms but he remembers us and our story.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Listen and trust, he knows what he is doing.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll remembers my story and myself. He does not have to start at the chart instead of me during visits.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Dr. Groll recommended IVF due to stage IV endometriosis. I did not agree due to I have gotten pregnant on my own several times but I always miscarry. Dr. Groll did several labs and found I have MTHFR disorder, increased NK killer cell level, and husband sperm was a little off but good motility. Dr Groll started me on the right dose of methylfolate 5mg and Aspirin 81mg. Also when pregnancy occurs prednisone 20mg. I became pregnant after Dr. Groll found scar tissue in my uterus and recommended surgery to remove it. I unfortunately have lost this baby again and ate awaiting to check if it is another ectopic. We will then discuss the next plan.
Describe your experience with the nursing staff.
The nurses remember us and our story. They are very compassionate and willing to do anything to help.
Describe your experience with SpringCreek Fertility.
Appointments are not hard to get. They are very organized at all times. They are always willing to sit down and explain or go over anything. The billing department is very helpful and will work with you anyway they can. The phone line when you leave a message they always call back fast.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Not sure.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

10
10
Age
25
Treated
2017
Success with this Doc
?
Treatment
IVF
Diagnosis
Male Factor
10
10
As I’ve only seen him [Dr. Jeremy Groll] for a consultation thus far, there isn’t much to say. But as far as getting started on our fertility journey, he was very helpful by recommending different things to try (such as vitamins, sleep aids, etc) in conjunction with healthy lifestyle choices (exercise, smoking cessation, etc) while we wait to get started with our actual fertility treatments in hopes that maybe a baby would transpire all on its own before we even began treatment.
I can’t think of a single thing this clinic [Spring Creek Fertility] could improve on. I was blown away the minute I stepped through the door! It’s very clean and the decor is lovely. And don’t get me started on the snacks and “help yourself” keurig! Oh and the best part, it’s child friendly! Unless it’s a pediatric clinic, most clinics don’t have toys or books out to keep the little ones busy. So lovely to know that a placed so professional and focused on making babies is also focused on entertaining older children!
Age
25
Treated
2017
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Male Factor
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
He was incredibly nice and down to earth! As I previously mentioned, I’m not a fan of male health care providers because I’ve had bad experiences in the past, where they’ve made me feel inferior and as though my feelings were not valid. But Jeremy was so kind and considerate! I can’t wait to continue my fertility journey with him as my provider!
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Be up front and honest about your reproductive history and everything you’ve experienced in your fertility journey. It helps him decided the best course of action to take while providing care to you!
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
He and the staff were all so considerate and sensitive of my husband and I’s feelings during the consultation process. I’ve never been a fan of having male health providers, but with Dr. Groll I didn’t mind at all because he was so understanding and easy to communicate with.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
As I’ve only seen him for a consultation thus far, there isn’t much to say. But as far as getting started on our fertility journey, he was very helpful by recommending different things to try (such as vitamins, sleep aids, etc) in conjunction with healthy lifestyle choices (exercise, smoking cessation, etc) while we wait to get started with our actual fertility treatments in hopes that maybe a baby would transpire all on its own before we even began treatment. So far, no such luck with that, but it was so nice to know that he was still rooting for us to get pregnant naturally even though his whole career is projected towards helping couples conceive scientifically.
Describe your experience with the nursing staff.
Excellent! As a nurse myself, it’s so easy for me to be able to distinguish great care from not so great care. The nurses at Spring Creek Fertility offer especially great care! Everyone of them seemed so happy to be there and thoroughly enjoying their work! That’s what I love to see! It makes me feel really good to be in a part of a facility where I know the staff really cares about their patients.
Describe your experience with SpringCreek Fertility.
I can’t think of a single thing this clinic could improve on. I was blown away the minute I stepped through the door! It’s very clean and the decor is lovely. And don’t get me started on the snacks and “help yourself” keurig! Oh and the best part, it’s child friendly! Unless it’s a pediatric clinic, most clinics don’t have toys or books out to keep the little ones busy. So lovely to know that a placed so professional and focused on making babies is also focused on entertaining older children!
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Our consultation fee was approximately $75.00 and our IVF treatment will be approximately $12,000
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
My husband and I are certain we will probably only be able to afford one IVF, and we know we want at least two children. We mentioned this to Dr. Groll and he was very open to the idea of “twinning” as he called it. He mentioned that when transferring more than two eggs at a time it usually complicates the pregnancy, but that he would be very open to transferring two embryos for us. So we are very fortunate for that.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Recurrent Pregnancy Loss
10
10
Dr. Groll takes as much time that is needed with his patients. If you came for a hour consultant, and it took 2 hours, he never rushed anything. He took the time and addressed every single concern no matter how long it took. He is gentle and kind and empathetic. He is very thorough with his treatment plan for his patients and also very upfront as far as expectations. He presents the facts of the Fertility issue in a way that is easy to understand. He is very prompt in responding to after hour calls. In times of concern, he is reassuring. He has a way of making his patients feel very comfortable.
The clinic [SpringCreek Fertility] is very welcoming. The atmosphere is calming. There is always nature sounds playing in the background. It's in a central location that is easily accessible. Everything is on site so you don't have to go elsewhere to have labs drawn, provide specimens.... They were mistakes that could be made anywhere. The IVF coordinator forgot to send prescription paperwork to the pharmacy which resulted in me following up with a phone call. I hadn't started my IVF round yet so it wasn't a huge issue.
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Recurrent Pregnancy Loss
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll takes as much time that is needed with his patients. If you came for a hour consultant, and it took 2 hours, he never rushed anything. He took the time and addressed every single concern no matter how long it took. He is gentle and kind and empathetic. He is very thorough with his treatment plan for his patients and also very upfront as far as expectations. He presents the facts of the Fertility issue in a way that is easy to understand. He is very prompt in responding to after hour calls. In times of concern, he is reassuring. He has a way of making his patients feel very comfortable.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Dr.Groll is super knowledgeable and truly cares about his patients.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll and his staff are amazing. They make you feel like family. They are very empathetic and give so much comfort during such a difficult journey.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We did timed intercourse with follistim and HCG 3 times. The first time resulted in a positive pregnancy test (hcg of 9) but ended in a chemical pregnancy. The 2nd and third time resulted in a negative pregnancy test. We then moved forward with IVF using Follistim 350 or 450 IU ( can't remember which dose) ganirelix ,250mcg, menopur 75 IU, Ovidrel 250mcg. Only 2 eggs were retrieved. They were fertilized with ICSI, both did fertilize but didn't make it past day 5. We never made it to transfer.
Describe your experience with the nursing staff.
The nursing staff is wonderful. The IVF coordinator Lisa seemed to get patients confused quite a bit or leave out instructions which resulted in multiple calls questioning or confirming instructions.
Describe your experience with SpringCreek Fertility.
The clinic is very welcoming. The atmosphere is calming. There is always nature sounds playing in the background. It's in a central location that is easily accessible. Everything is on site so you don't have to go elsewhere to have labs drawn, provide specimens. Surgical procedures are also done on site such as egg retrieval and IVF. This makes it very convienent to have everything in one place. It also makes you feel comfortable since you are working with the same clinical staff that you have been from the beginning.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
i do not remember. Several thousand dollars
What specific things went wrong at SpringCreek Fertility?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at SpringCreek Fertility.
They were mistakes that could be made anywhere. The IVF coordinator forgot to send prescription paperwork to the pharmacy which resulted in me following up with a phone call. I hadn't started my IVF round yet so it wasn't a huge issue. There was some inaccurate information on my paperwork such as allergies that were incorrect (looked like allergies if someone else) and my allergy wasn't listed. I corrected that as well.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
33
Treated
2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
10
Dr. Groll was very thorough from the first consultation to the very last visit. Sometimes Dr's can make you feel uncomfortable be it your weight, life habits etc. I never felt that way with him. He is kind, trustworthy, very knowledgeable, approachable. As my embryos were being created and day to day I personally received updates from Dr. Groll on the phone.... I started with and high dosage of vitamin D as my levels were very low, along with q-10. Moved onto birth control for 3 weeks.
The clinic [SpringCreek Fertility] is in a great area of Centerville, and the facility is very up to date. Top of the line facilities and is always clean and neat in every area, from the waiting room, to the examination rooms, and the top notch egg retrieval, and transfer surgical rooms. This clinic hires compassionate people.... All combined with consultation, blood testing, sperm anaysis, egg retrieval and transfer, and post transfer appointments it was around $16,000, meds were another $5-6000.00
Age
33
Treated
2017
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll was very thorough from the first consultation to the very last visit. Sometimes Dr's can make you feel uncomfortable be it your weight, life habits etc. I never felt that way with him. He is kind, trustworthy, very knowledgeable, approachable. As my embryos were being created and day to day I personally received updates from Dr. Groll on the phone.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
That this man has helped many many people. Don't be scared. Put your trust in him, be upfront, and be ready to always call this place home.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Everyone in the office was kind, caring and very thoughtful during the whole process. Addressed me by name and I felt at home not just another number walking through the door. They actually cared!
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I started with and high dosage of vitamin D as my levels were very low, along with q-10. Moved onto birth control for 3 weeks. To prep for egg retrieval I moved onto Estradiol 3 times a day, 75 iu Menopur, 150iu follistim, then increased follistim to 225iu. When it was time for egg retrieval I took Ganirelix the night before and prior to I took a zpak. That resulted in 6 mature eggs, 5 injected with ICSI, 4 Fertilized, (1 had an extra set of chromosomes) leaving 3 embryos that we're set for PGS testing. 2 were normal profiles, 1 was failed amplification. I had a frozen transfer and took a round of zpak, estradiol , progesterone (capsule), Progesterone (oil injection) along with my vitamins vitamin D, q-10, and a prenatal.
Describe your experience with the nursing staff.
Kind, understanding, caring, gentle, friendly, and welcoming.
Describe your experience with SpringCreek Fertility.
The clinic is in a great area of Centerville, and the facility is very up to date. Top of the line facilities and is always clean and neat in every area, from the waiting room, to the examination rooms, and the top notch egg retrieval, and transfer surgical rooms. This clinic hires compassionate people.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
All combined with consultation, blood testing, sperm anaysis, egg retrieval and transfer, and post transfer appointments it was around $16,000, meds were another $5-6000.00
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
My husband and I went in thinking we would transfer 2. With talking to Dr. Groll we were a little taking off guard with his decision to only transfer 1. After a discussion with him, we knew why. The risks we're a big one for us. We we're happy to transfer 1 little girl, and keep us (myself and baby) safe along the way.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
30
Treated
2017
Success with this Doc
No
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
Dr. Groll was very nice and professional they first day we met with him. The first day he spent over an hour explaining everything and what he thought was best for us. He also ran some test on both of us and sent us home with packets of what was discussed so we could set down and review what we wanted to proceed with. The next visit we discussed our plans and what the next steps were. From here on out everything was perfect having a calendar of what I needed to do
The whole staff [SpringCreek Fertility] was wonderful but especially my IVF nurse coordinator Kris she provided me with a calendar of everything that was going to happen on what day. She had a small review class one on one with my husband and I how to give the injections and where along with calling me if something needed to be changed and I could reach her or Dr. Groll anytime I wanted after hours.... Everyone at the office was very nice and understanding.
Age
30
Treated
2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll was very nice and professional they first day we met with him. The first day he spent over an hour explaining everything and what he thought was best for us. He also ran some test on both of us and sent us home with packets of what was discussed so we could set down and review what we wanted to proceed with. The next visit we discussed our plans and what the next steps were. From here on out everything was perfect having a calendar of what I needed to do and even called me with my test results and what medicine I needed to start every night. Overall I would rate him a 10 plus he never made you feel like you couldn't ask questions to better understand something he explained.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
That he is very honest and up front with what is going to happen. You may not get the end results like you are hoping but he is always there to help you and support you on the next steps that need to be taken.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll was very professional went over every detail and when I had questions he would always have some type of answer for me or explained to me in a sense that I would understand. He never made me feel stupid for asking questions and when going through the IVF process I could reach him or the nurse at anytime I needed them.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I went through the IVF cycle and was prescribed many medications some before the retrieval of the eggs and some before the implant. i do not remember the exact medications but I did have several injections and some pills that had to be taken. I would also have blood drawn every week to determine what I needed to take on certain medications.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Kris )
The whole staff was wonderful but especially my IVF nurse coordinator Kris she provided me with a calendar of everything that was going to happen on what day. She had a small review class one on one with my husband and I how to give the injections and where along with calling me if something needed to be changed and I could reach her or Dr. Groll anytime I wanted after hours.
Describe your experience with SpringCreek Fertility.
Everyone at the office was very nice and understanding. They worked with us on a payment plan for our first IVF cycle (as we are still paying on that). They don't try and force you into anything that you don't feel comfortable doing. The only thing I didn't care about is when my pregnancy test (blood work) came back they called to tell me over the phone the results I wish they would have scheduled an appointment to tell me and what they thought was the next best step. They also wanted me to schedule next month right away for another IVF which in my case and I am sure most people we didn't have the money again to do so soon.
Describe your experience with your monitoring appointments at SpringCreek Fertility.
All my appointments went fast, no long waits in the waiting room or actual room. I was explained everything that was being done and was able to watch the monitors while it was happening.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
The expense for IVF was very expensive I do not know the exact cost but it was well over 10k. The office did provide us with a payment plan which was very nice as they do not proved that option anymore.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Dr. Groll suggested we do one embryo transfer instead of 2 or more he said anything more than two isn't helpful and in our case one would be better to try and implant then two especially since we only had 3 to work with in the future.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
?
Treatment
4 IUI, Surrogacy
Diagnosis
PCOS, Recurrent Pregnancy Loss, Other
10
10
Dr. Groll ran multiple test on me. Checked for blood clotting disorders due to my previious micarriages. I have been diagnosed with protein S deficiency. I am on a baby aspirin regimen along with a prenatal and metformin 500 mg four times a day. Dr. Groll put me on femara 7.5 mg cycle day 5-9 to help me ovulate. I also take progesterone supplements three days after confimred ovulation until a negative beta. Dr. Groll did this dur to I have low progesterone.
The nursing staff [at Spring Creek Fertility] are wonderful. Very professional and offer advice and always are pleasant. Some have even shared experience of their journey of infertility.... The clinic is very organized. They have early appointment hours which make it easy for all diffeent work hours. I wish they were open on weekends which would make it easier to schedule iuis for when ovulation falls on weekends.
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
?
Race
Black or African-American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, Surrogacy
Diagnosis
PCOS, Recurrent Pregnancy Loss, Other
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is amazing. He's very genuine in his intentions. Cares about the success of each treatment cycle. He always offers advice and goes over the what ifs. I love that he is optimistic. Dr. Groll always tries to make himself available. Whether its in person, over the phone or through email. He always makes sure my husband an I are comfortable and listens to our opinions when it comes to treatment.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
To explore every option offered. Dr. Groll knows what he is doing and has the best intentions at heart.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll and his staff are very personable. Very caring and take the time to get to know my husband and myself. Always available to answer questions or concerns we may have.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Dr. Groll ran multiple test on me. Checked for blood clotting disorders due to my previious micarriages. I have been diagnosed with protein S deficiency. I am on a baby aspirin regimen along with a prenatal and metformin 500 mg four times a day. Dr. Groll put me on femara 7.5 mg cycle day 5-9 to help me ovulate. I also take progesterone supplements three days after confimred ovulation until a negative beta. Dr. Groll did this dur to I have low progesterone.
Describe your experience with the nursing staff.
The nursing staff are wonderful. Very professinal and offer advice and always are pleasant. Some have even shared experience of their journey of infertility.
Describe your experience with SpringCreek Fertility.
The clinic is very organized. They have early appointment hours which make it easy for all diffeent work hours. I wish they were open on weekends which would make it easier to schedule iuis for when ovulation falls on weekends.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I have insurance that covers most of cost once deductible is met. Before my deductible I paid around $288.00 which included labs and ultrasound for monitoring.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
10
10
Dr. Groll took the time to explain the entire process, testing and treatment. He was available; even when on vacation, he checked in with the office to retrieve and convey messages. I never felt like any question was stupid or that my treatment plan was unclear. Every appointment feels like I'm his only patient...Dr. Groll is very compassionate and caring. He spends as much time as I need explaining things and answering questions. He is very personable and friendly, has a soothing manner, and makes me feel as though I'm his only patient.
Kris [nurse at Spring Creek] was knowledgable and helpful, but very busy. The rest of the nursing staff were very helpful and knowledgable as well. Everyone was very welcoming and friendly. I always feel like they care about me as a person and not just another patient...The facilities are warm and cozy, more like a spa. I feel like they run like a well-oiled machine. Everyone works and functions well together, and it seems like everyone is very comfortable and friendly with each other, as more than just co-workers.
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
10
10
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll took the time to explain the entire process, testing and treatment. He was available; even when on vacation, he checked in with the office to retrieve and convey messages. I never felt like any question was stupid or that my treatment plan was unclear. Every appointment feels like I'm his only patient.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Be prepared to spend a lot of time in the office. He takes his time and is thorough.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is very compassionate and caring. He spends as much time as I need explaining things and answering questions. He is very personable and friendly, has a soothing manner, and makes me feel as though I'm his only patient.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
attempted IUI first. used femara, u/s, hcg, and donor sperm. unsuccessful. attempted IVF next. 375 gonal and 75 menopur for 10 days. 450 gonal and hcg 36 hrs before retrieval. good response to stims. retrieved 8 eggs. 6 mature and ICSI used. 4 fertilized. 2 became blasts and sent for pgs. neither were usable after testing. FET cancelled.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Kris)
Kris was knowledgable and helpful, but very busy. The rest of the nursing staff were very helpful and knowledgable as well. Everyone was very welcoming and friendly. I always feel like they care about me as a person and not just another patient.
Describe your experience with SpringCreek Fertility.
The facilities are warm and cozy, more like a spa. I feel like they run like a well-oiled machine. Everyone works and functions well together, and it seems like everyone is very comfortable and friendly with each other, as more than just co-workers.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
i had insurance coverage.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
I have no knowledge of this.
10
Doctor
Jeremy Groll
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
SpringCreek Fertility
Dayton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Jeremy Groll at SpringCreek Fertility.

Verified

This patient has provided documentation of treatment at this clinic.