SpringCreek Fertility

1 doctors work here

Rated 8.7
Strongly recommend: 78%Neutral: 8%Don't recommend: 14%8.7
78% strongly recommend
81 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.7
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
7
7
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
552
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Columbus
6760 Avery Muirfield
Dublin, OH 43016
614-401-4113
Dayton
7095 Clyo Road
Dayton, OH 45459
937-458-5084

81 patient reviews

2019, Unsuccessful
NPS
8
NPS
8
Age 29
3 IUI
PCOS
Other
Income $100K - $199K
Operations
Neutral
Neutral
Unsuccessful
Dr. Groll is incredibly smart. He was very careful to explain why he was choosing the treatment path for us. He was very scientific in his explanations and gave good reasoning for everything. He answered all of our questions and elaborated if we asked him to. My only issue was that at the end our failed IUIs, he suggested going to IVF immediately. We weren’t ready to take that step due to the financial obligations. At that point, he gave us our exit package and dismissed us. He never went over our package which detailed all of our IUIs and gave us suggestions on what to do next
The clinic is very nice and cozy. The phlebotomy lab is also very clean. The patient rooms are clean, well organized, and feel very private. The [SpringCreek Fertility] front desk staff is very knowledgeable and friendly. We would arrive very early on insemination days...My nurse continued to call to check up on me after we declined IVF. She also understood when I asked to not be contacted since I was still mourning the failed IUIs. I’m confident that if I reached out, the nursing staff would be delighted to help us again
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is incredibly smart. He was very careful to explain why he was choosing the treatment path for us. He was very scientific in his explanations and gave good reasoning for everything. He answered all of our questions and elaborated if we asked him to. My only issue was that at the end our failed IUIs, he suggested going to IVF immediately. We weren’t ready to take that step due to the financial obligations. At that point, he gave us our exit package and dismissed us. He never went over our package which detailed all of our IUIs and gave us suggestions on what to do next. He said that if we had questions over it to call and he would explain, but I got the feeling that if we didn’t want to do IVF that he wasn’t going to take as much care to explain everything like he did in the beginning.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Be ready to stand your ground if you don’t agree with his treatment plan. He can be a little pushy but he won’t speak poorly about your decision. Instead, he’ll likely just move on to the next patient.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
I felt like I was treated very well until the end when we decided to not move forward with IVF at that time. Once we decided to take a break, I felt that Dr. Groll checked out of his care for me. The nurses were always amazing though! It’s just a shame because if we do need to try IVF, I’m afraid we’ll be treated as less than because we didn’t jump right in after our failed IUIs.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Our first step was a saline sonogram, bloodwork for my husband and I, and a sperm collection for my husband. Once we talked about my husband’s sperm and my ovaries and uterus, we decided to wait until I had my next period. It took a few months, but my period came. I went in for a baseline scan and I was on Femara for five days (5 mg dose). My next scan indicated waiting two days before my Ovidrel injection. The day after my injection we did our first insemination. That did not result in a pregnancy, but my period came 28 days after the previous period. My baseline scan indicated I had some eggs growing on my ovaries so they lowered my dose to 2.5 mg for only four days. The next scan indicated I should do my injection that night with insemination the following day. This still did not result in pregnancy. Again I got my period and we did four days of Femara at 2.5 mg. The next day I did my injection and then insemination the following day. No pregnancy after the third IUI. At this point we decided to stop treatment instead of pursuing IVF.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Julie)
The entire nursing staff is amazing! They’re all so warm, very patient to explain everything, and incredibly understanding. My nurse continued to call to check up on me after we declined IVF. She also understood when I asked to not be contacted since I was still mourning the failed IUIs. I’m confident that if I reached out, the nursing staff would be delighted to help us again!
Describe your experience with SpringCreek Fertility.
The clinic is very nice and cozy. The phlebotomy lab is also very clean. The patient rooms are clean, well organized, and feel very private. The front desk staff is very knowledgeable and friendly. We would arrive very early on insemination days. The staff was kind enough to let us help pick the movie they would start playing. They truly helped you feel as comfortable as possible.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Each round of IUI was $1100. The testing we did before starting treatment was about $400 after insurance. We opted to do additional testing at the end for about $40 after insurance.
8
Doctor
Jeremy Groll
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 28 - 29
2 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Other
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Groll was so compassionate and understanding through the entire process. ... Starting this process was so nerve racking and my husband and I were scared to death. From the first consultation to the negative pregnancy results he always encouraged us to keep going. ...I started out taking Metformin 1,000mg twice daily before IUI. I remember taking clomid and had horrible side effects. 2nd round we used Letrozole and it was much better. During IVF I was on Menopur, Follistim and progesterone injections and Vaginal progesterone. All medications produced exactly what they were suppose to.
I have never gone anywhere else and it would be very hard to beat if I ever have to. From the staff [SpringCreek Fertility], to the cleanliness of the facility I don’t have a single complaint. Even though my husband and I haven’t yet successfully conceived I know putting our trust into this clinic was a great decision! ... They [nurses] made me feel so comfortable, they prayed for me, hugged me and wiped tears off my face more than I can count. From the bottom of my heart I thank them for all they do!
How was your experience with Jeremy Groll at SpringCreek Fertility?
He’s absolutely wonderful! Starting this process was so nerve racking and my husband and I were scared to death. From the first consultation to the negative pregnancy results he always encouraged us to keep going. To never give up or lose faith. He explains things so well that you actually understand what’s going on instead of just hearing big fancy words and leaving confused. I can’t thank him enough for educating my husband and I and literally holding our hands through every step!
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Make your appointment immediately! You will not regret going on this journey with him or his staff!
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr Groll was so compassionate and understanding through the entire process. I always got a hug when I came in for my appointments and phone calls even on the weekends to see how I was feeling or to ask if I had any questions or concerns .
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I started out taking Metformin 1,000mg twice daily before IUI. I remember taking clomid and had horrible side effects. 2nd round we used Letrozole and it was much better. During IVF I was on Menopur, Follistim and progesterone injections and Vaginal progesterone. All medications produced exactly what they were suppose to.
Describe your experience with the nursing staff at SpringCreek Fertility.
These women are absolutely incredible! They made me feel so comfortable, they prayed for me, hugged me and wiped tears off my face more than I can count. From the bottom of my heart I thank them for all they do!
Describe your experience with SpringCreek Fertility.
This clinic is beautiful! I have never gone anywhere else and it would be very hard to beat if I ever have to. From the staff, to the cleanliness of the facility I don’t have a single complaint. Even though my husband and I haven’t yet successfully conceived I know putting our trust into this clinic was a great decision!
Describe your experience with your monitoring appointments at SpringCreek Fertility.
My monitoring appointments were very easy and efficient.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
At the time we were lucky enough to have insurance through my husbands employer and it covered a lot of the services. Most of the medications were not covered so we spent about $3,000 out of pocket.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
We transferred 2 embryos and I was a little hesitant at first but I completely trusted Dr Groll’s suggestion do that’s what we did.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 27
PCOS
Prefer not to answer
Income $0 - $49K
Sales Representative
3rd of 3 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel at ease with Dr. Groll he explains everything in detail and gave us many papers on everything he went over. The pride he takes in his work shows... He's a very calm and collected warm doctor, explains everything in ways you will understand. He has a way of restoring your hope when you are on your darkest days. I have never left the clinic feeling hopeless or discouraged.
It's a small clinic [SpringCreek Fertility] which is a strength because you get one on one attention and they are devoted to helping you and you get the attention you should. Only negative is how far of a drive it is for us. 1 hour and 30 minutes away.... The nurses are the sweetest and kindest I've ever had the pleasure of knowing. They have the warmest smiles and are truly caring and understanding of the struggles during the process.
How was your experience with Jeremy Groll at SpringCreek Fertility?
He's a very calm and collected warm doctor, explains everything in ways you will understand. He has a way of restoring your hope when you are on your darkest days. I have never left the clinic feeling hopeless or discouraged.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Give trust to the process, everything takes time and this especially is worth the wait.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
As this is the 3rd doctor to help with my infertility journey. I feel at ease with Dr. Groll he explains everything in detail and gave us many papers on everything he went over. The pride he takes in his work shows and the staff makes you feel like family always warm and welcoming. Spring Creek has been such a blessing for my family. We look forward to continuing our journey and hopefully have a 2020 baby!
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We haven't started any treatments yet, still saving money for it.
Describe your experience with the nursing staff at SpringCreek Fertility.
The nurses are the sweetest and kindest I've ever had the pleasure of knowing. They have the warmest smiles and are truly caring and understanding of the struggles during the process.
Describe your experience with SpringCreek Fertility.
It's a small clinic which is a strength because you get one on one attention and they are devoted to helping you and you get the attention you should. Only negative is how far of a drive it is for us. 1 hour and 30 minutes away.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
So far the lab work has cost us about $800, it's very worth it. Just trying to save up for our iui now.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
1 Egg Freezing
Male Factor
European
Ashkenazi Jewish
Income $50K - $99K
Business Executive
Strongly Recommends
Strongly Recommends
Successful
He is open and honest. Has great bedside manner and sense of humor. One of the smartest physicians I have ever met. Always takes time to help you understand what is going on. ... After the first transfer failed as a chemical pregnancy, Dr Groll suggested a biopsy. The results caused him to change my medication schedule the next round and we are currently 8 weeks pregnant. ... He has taken many after hours calls from me and always makes me feel better or explains what is going on. ...
The entire staff [SpringCreek]are friendly and caring. I have never encountered a doctors office so helpful and compassionate. ... I have never had a bad experience with anyone in this office. The front desk receptionists remember you, the phlebotomists are gentle. They go above and beyond for every patient, every time. ... [nursing staff] They are all kind and compassionate. Always available to answer questions or help in any way.
How was your experience with Jeremy Groll at SpringCreek Fertility?
He is open and honest. Has great bedside manner and sense of humor. One of the smartest physicians I have ever met. Always takes time to help you understand what is going on. He has taken many after hours calls from me and always makes me feel better or explains what is going on.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
He knows what he is talking about and listen to his suggestions and advise.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
The entire staff are friendly and caring. I have never encountered a doctors office so helpful and compassionate.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
After the first transfer failed as a chemical pregnancy, Dr Groll suggested a biopsy. The results caused him to change my medication schedule the next round and we are currently 8 weeks pregnant.
Describe your experience with the nursing staff at SpringCreek Fertility.
They are all kind and compassionate. Always available to answer questions or help in any way.
Describe your experience with SpringCreek Fertility.
All staff are kind and helpful. I have never had a bad experience with anyone in this office. The front desk receptionists remember you, the phlebotomists are gentle. They go above and beyond for every patient, every time.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Approximately $9,000 after insurance coverage
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2018 - 2019, Successful
NPS
10
NPS
10
Age 38 - 39
4 IUI
Donor Sperm
Unexplained
European
Income $100K - $199K
Nurse or HC Services
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jeremy Groll] Made us feel welcome from day one. Knew our names and were always super friendly...My husband is transgender and Dr. Groll didn't bat an eye. Treated us with respect and helped us become parents. Gave us all our options and didn't try to push us in a certain direction, left the decision up to us...He's really busy so be patient. They'll get you in to see him but once you do trust him. He knows what he's doing...IUI with donor sperm. Femara and Ovidrel. Little to no side effects.
[SpringCreek Fertility was] Very welcoming to all from many backgrounds. Very busy office, takes a little bit of time to get in as a new patient but bends over backwards for patients and goes above and beyond. The office staff is like family. Always happy to see you and quick to check in and see how you are doing...IUI with donor sperm. Femara and Ovidrel. Little to no side effects...My husband is transgender and Dr. Groll didn't bat an eye. Treated us with respect and helped us become parents. Gave us all our options and didn't try to push us in a certain direction, left the decision up to us.
How was your experience with Jeremy Groll at SpringCreek Fertility?
My husband is transgender and Dr. Groll didn't bat an eye. Treated us with respect and helped us become parents. Gave us all our options and didn't try to push us in a certain direction, left the decision up to us.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
He's really busy so be patient. They'll get you in to see him but once you do trust him. He knows what he's doing.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Made us feel welcome from day one. Knew our names and were always super friendly.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
IUI with donor sperm. Femara and Ovidrel. Little to no side effects.
Describe your experience with SpringCreek Fertility.
Very welcoming to all from many backgrounds. Very busy office, takes a little bit of time to get in as a new patient but bends over backwards for patients and goes above and beyond. The office staff is like family. Always happy to see you and quick to check in and see how you are doing.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
My insurance covers IUI.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
n/a
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 28 - 30
Tubal Blockage
Other
Income $50K - $99K
2nd of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I love going to spring creek. Everyone completely understands how emotional this can be for both partner mostly financially. They do their very best in helping finds ways for partners to afford more expensive treatment. We where suppose to start our ivf treatment in September of 2019 but because the loan amount each month is so much we unfortunately have to wait a little bit longer to make our beautiful family happen we are currently trying to find new jobs that pay more so we can afford the payments so once that happens we will be all set to start our journey and I wouldn't trust any other doctor and staff to us get their. Even though we haven't made the appointment yet the staff still call and che k up on us to see where we are I'm so thankful we are working with Spring Creek Fertility.
I love going to spring creek. Everyone completely understands how emotional this can be for both partner mostly financially. They do their very best in helping finds ways for partners to afford more expensive treatment. We where suppose to start our ivf treatment in September of 2019 but because the loan amount each month is so much we unfortunately have to wait a little bit longer to make our beautiful family happen we are currently trying to find new jobs that pay more so we can afford the payments so once that happens we will be all set to start our journey and I wouldn't trust any other doctor and staff to us get their. Even though we haven't made the appointment yet the staff still call and che k up on us to see where we are I'm so thankful we are working with Spring Creek Fertility.
How was your experience with Jeremy Groll at SpringCreek Fertility?
I love going to spring creek. Everyone completely understands how emotional this can be for both partner mostly financially. They do their very best in helping finds ways for partners to afford more expensive treatment. We where suppose to start our ivf treatment in September of 2019 but because the loan amount each month is so much we unfortunately have to wait a little bit longer to make our beautiful family happen we are currently trying to find new jobs that pay more so we can afford the payments so once that happens we will be all set to start our journey and I wouldn't trust any other doctor and staff to us get their. Even though we haven't made the appointment yet the staff still call and che k up on us to see where we are I'm so thankful we are working with Spring Creek Fertility.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Try to be patient I know it's very emotional and hard but one day you will look back at this moment and realize it was all worth it.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Every time my husband and I went for an appointment we always feel so welcome. We can't wait to start our family.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I have a blocked tube and that only gives us a less than 5% chance of making a child on our own. Dr.Groll recommends ivf. That is what we have been trying to work on for awhile now.
Describe your experience with the nursing staff at SpringCreek Fertility.
Kind, patient and very understanding about how emotional this process is for almost ever patient that comes to spring creek. They seems well educated on how not only to be a great nursing staff but also great with people.
Describe your experience with SpringCreek Fertility.
Their isnt nothing that they haven't covered to all new patients. They seems to really know what is to be expected and are good at what they do. Maybe finding a way to make it easier to get the loans threw prosper or cheaper for the more expensive treatment. I wish their was a way for all insurances to cover aleast 60% of all fertility treatments because not only to people have to pay that and pay for when you do have a baby the hospital bill and any other expenses that people don't see coming with a new baby.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Well its fertility so it's pretty expensive no matter where you go.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
I wish the ivf process was affordable for everyone. I can't wait to be a mother.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5