Synergy Women's Health Care
Portland
2701 NW Vaughn St, Suite 205
Portland, OR 97210
(503) 227-4050
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4 assessments
8
8
Age
36
Treated
2019
Success with this Doc
?
Treatment
7 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Uterine Fibroids, Other
8
8
After working with her [Dr. Laura Greenberg] the past several months, I can tell you she is compassionate but extremely level headed and experienced. She doesn't jump to conclusions or push treatment and is understanding. I enjoyed working with her and she helped me feel relaxed and calm about surgery. I appreciate that she gave me the option of how much detail she went into about risks and really took a lot of time with me leading up to the surgery to talk through things.
[Protocols at Synergy Women's Health Care were] a laparoscopy, hysteroscopy, and D&C to treat underlying causes and I have seen many positive changes since that surgery...the people you deal with in the front office are generally kind...It doesn't always seem like everyone is clued into what is happening and they definitely put finances above patient needs or having compassion towards patients. I understand they need to get paid and make money but demanding prepayment for something the patient will not end up owing seems like poor policy to me and is onerous to the patient.
Age
36
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Uterine Fibroids, Other
8
8
How was your experience with Laura Greenberg at Synergy Women's Health Care?
I admit I originally had a negative view of Dr Greenberg because I am someone that likes to talk through everything and deal with a compassionate doctor. I trusted her as a doctor but was not sure she would hear me out and guide me with my best interests in mind. After returning to continue original diagnostics and have more of a fertility discussion, I concluded the reason my first visit felt negative was because she had it as a new patient annual exam. And therefore was not prepared to spend the time talking through all my options which is why I felt rushed and a lack of compassion. After working with her the past several months, I can tell you she is compassionate but extremely level headed and experienced. She doesn't jump to conclusions or push treatment and is understanding. I enjoyed working with her and she helped me feel relaxed and calm about surgery. I appreciate that she gave me the option of how much detail she went into about risks and really took a lot of time with me leading up to the surgery to talk through things. If I decide to pursue one more IUI before IVF, I would likely work with her over the clinic I'm currently with.
What's one piece of advice would you give a prospective patient of Laura Greenberg at Synergy Women's Health Care?
If you want matter of fact, clinical, a starting place for exploring fertility treatments, this is a good place to start. Her approach is efficient and I like that she doesn’t jump right to IVf or making assumptions about fertility or push you to IVf like a lot of fertility clinics do. This is likely because she is a specialist at a women’s health clinic not a fertility clinic. Which is precisely what I wanted when I started exploring my options again. I didn’t want to unnecessarily escalate it to the next level and I think she is a good doctor to start with and work with if you do not need IVF. (such as treating women's health and underlying causes/surgery, clomid only cycles, or IUI)
During treatment, were you treated like a number or a human with Laura Greenberg at Synergy Women's Health Care?
Originally, I felt she didn’t want to hear my story, where I was coming from, where I was in my journey, whcih made me feel like a number. After years of treatments with my ex-husband and taking a break after a divorce, I wanted to explore where my fertility is and what my options are. She didn’t really want to discuss anything. Ran tests and gave me pamphlets for sperm donors. I followed through with my early diagnostics with her and got treatment recommendations and my experience improved throughout my interactions. I learned my AMH is much lower than it should be but she treated me with compassion and explained why it doesn't lessen my chances of a viable pregnancy right now. After several months of unexplained fluid in the uterus and increased pain, I had surgery and she was compassionate and I trusted her implicitly throughout the course of treatment. I think I originally felt like more of a number because of the office and their policies, not because of her as a doctor. I still have issues with some of the ways the office does things, including financial, but I would highly recommend her as an experienced doctor who made me feel comfortable as a first step in diagnosis and possibly if pursuing IUI's.
Describe the protocols Laura Greenberg used in your cycles at Synergy Women's Health Care and their degree of success.
Her initial evaluation was that I could do IUIs with injectibles but that I definitely have a shortened timeline. She wouldn't recommend several IUIs because of the cost and my history of them not working. However, she performed a laparoscopy, hysteroscopy, and D&C to treat underlying causes and I have seen many positive changes since that surgery. I am really happy with that decision and think it will give me the past chance at success with whatever course of action I choose
Describe your experience with Synergy Women's Health Care.
It doesn't always seem like everyone is clued into what is happening and they definitely put finances above patient needs or having compassion towards patients. I understand they need to get paid and make money but demanding prepayment for something the patient will not end up owing seems like poor policy to me and is onerous to the patient.
That being said, the people you deal with in the front office are generally kind. I just think it's a policy problem and lack of ability to be logical/rational in certain situations.
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Ask this reviewer a question about their experience with Laura Greenberg at Synergy Women's Health Care.
Verified
This patient has provided documentation of treatment at this clinic.
1
4
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
No
Treatment
6 IUI
Diagnosis
—
1
4
Dr. Greenberg was good at listening but her bedside manner was coldish and we didn't know since she was our first experience. ... instead we feel like we wasted 2 years of our lives hoping and she really didn't know as much as other professionals in her field do. ... This was a while ago, but the strategy never changed. ... While I did appreciate her candor, she also could have offered more education and explanation to help with future IUIs and their success..instead we felt like we were just shooting an arrow blind and hoping something would hit.
Strengths: Small clinic [Synergy Women's Health Care] feel, online portal for your info and communication, less than a month wait to get in ... I didn't really interact with any nurses. I would get my blood drawn, but mainly you do interact with Dr. Greenberg directly. That, I guess is the positive! ... Costs were reasonable. For what we were doing costs seemed good. I think that's why we went with the first person we looked into.
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
No
Race
East Asian
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI
Diagnosis
—
1
4
How was your experience with Laura Greenberg at Synergy Women's Health Care?
Again, Dr. Greenberg was good at listening but her bedside manner was coldish and we didn't know since she was our first experience. Now after meeting with some other specialists, we're left thinking, "wow, I wish Dr. Greenberg had told us this or explained that..." instead we feel like we wasted 2 years of our lives hoping and she really didn't know as much as other professionals in her field do. While I did appreciate her candor, she also could have offered more education and explanation to help with future IUIs and their success..instead we felt like we were just shooting an arrow blind and hoping something would hit.
What's one piece of advice would you give a prospective patient of Laura Greenberg at Synergy Women's Health Care?
Please please please, just don't settle if she's the first one you're visiting. Get a second opinion and learn more about your options. You may like her and that's great, but for us, after meeting with other Drs, I just wish we had taken the time to meet with others as well. We would have saved a lot of heartache, time and money.
During treatment, were you treated like a number or a human with Laura Greenberg at Synergy Women's Health Care?
Dr. Greenberg was good at listening but was also not what I would call a "warm and fuzzy person." While I did appreciate her candor, she also could have offered more education and explanation to help with future IUIs and their success..instead we felt like we were just shooting an arrow blind and hoping something would hit.
Describe the protocols Laura Greenberg used in your cycles at Synergy Women's Health Care and their degree of success.
This was a while ago, but the strategy never changed. It was always 1) take progesterone and clomid 2)test for ovulation and let them know when you're ovulating 3) come in and have the IUI done 4) hope for the best
Sometimes, I never knew, do I let you know when the smiley face is blinking or solid, should this happen the day of, the day after, what? Usually they would just plug you in when they had an opening which never felt very scientific.
Describe your experience with the nursing staff at Synergy Women's Health Care.
I didn't really interact with any nurses. I would get my blood drawn, but mainly you do interact with Dr. Greenberg directly. That, I guess is the positive!
Describe your experience with Synergy Women's Health Care.
Strengths: Small clinic feel, online portal for your info and communication, less than a month wait to get in
Weaknesses: They have since moved office locations, and it does feel a lot more professional.
Describe the costs associated with your care under Laura Greenberg at Synergy Women's Health Care.
Costs were reasonable. For what we were doing costs seemed good. I think that's why we went with the first person we looked into. The price was right! But not covered by my healthcare which is nothing to do with them. The costs seemed very reasonable.
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Ask a Question
Ask this reviewer a question about their experience with Laura Greenberg at Synergy Women's Health Care.
Verified
This patient has provided documentation of treatment at this clinic.
1
3
Age
29
Treated
2017
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
1
3
We did our 1st IUI with Dr. Greenburg and I felt like she didn't fully prepare us for it. I would have appreciated had she gone over ovulation tests and how to use them. She just told us to call when we got a positive ovulation test. We ended up misreading the test and did our IUI too early. During several of our appointments, my husband asked questions that we felt she blew off. We got the impression that she did not take us seriously.
The clinic [Synergy Women's Health] has changed locations several times in the last year. We went to the clinic in 2 different locations. This was through no fault of their own - their office flooded and the damage had to be repaired. I appreciated their flexibility through the flood and moving process. Even though they were scrambling to set up temporary office space, it never interfered with my appointment scheduling and the staff always had a good attitude about it when I visited.
Age
29
Treated
2017
Success with this Doc
No
Race
European, Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI
Diagnosis
Unexplained
1
3
How was your experience with Laura Greenberg at Synergy Women's Health Care?
She was very thoughtful and empathetic when we met with her for a consultation. We appreciated that she offered several options for treatment. She did give us a diagnosis of "unexplained infertility," which gave us a bit of an answer to our issues.
We did our 1st IUI with Dr. Greenburg and I felt like she didn't fully prepare us for it. I would have appreciated had she gone over ovulation tests and how to use them. She just told us to call when we got a positive ovulation test. We ended up misreading the test and did our IUI too early.
During several of our appointments, my husband asked questions that we felt she blew off. We got the impression that she did not take us seriously. It felt like she did not appreciate questions and that we should just take what she says at face value because she's the doctor. My husband likes to know the reason behind everything, so he was displeased with the lack of answers.
We were supposed to do a second IUI with Dr. Greenberg. We were going to be on a vacation during the IUI and had found a Dr. in our vacation location to do the IUI. Dr. Greenberg said she'd call in a referral for us, but she forgot and we missed out on our second IUI.
What's one piece of advice would you give a prospective patient of Laura Greenberg at Synergy Women's Health Care?
Follow up on everything. Do not assume she will do what she says she will and make sure that you are getting the care you asked for.
During treatment, were you treated like a number or a human with Laura Greenberg at Synergy Women's Health Care?
At our consultation, it felt like I was treated like a human. She listened thoughtfully and was empathetic. As we continued our treatments with her, we started to feel more like a number. It felt like she did not take our questions and thoughts seriously and did not really listen to our questions. For instance, my husband asked several questions that she basically blew off and didn't fully answer.
Describe the protocols Laura Greenberg used in your cycles at Synergy Women's Health Care and their degree of success.
Dr. Greenberg prescribed Clomid for our first IUI. We did an ultrasound and our first IUI in the same day. For our second cycle, she prescribed Clomid again but failed to call in a referral for our out-of-state IUI, so we ended up just doing that cycle with Clomid and no procedure.
Describe your experience with your nurse at Synergy Women's Health Care.
Our nurse was kind and responded quickly to the messages I sent via the office's online portal.
Describe your experience with Synergy Women's Health Care.
The clinic has changed locations several times in the last year. We went to the clinic in 2 different locations. This was through no fault of their own - their office flooded and the damage had to be repaired. I appreciated their flexibility through the flood and moving process. Even though they were scrambling to set up temporary office space, it never interfered with my appointment scheduling and the staff always had a good attitude about it when I visited.
Describe the costs associated with your care under Laura Greenberg at Synergy Women's Health Care.
We paid for a consultation with Dr. Greenburg, ultrasounds, one IUI, Clomid prescriptions
What specific things went wrong at Synergy Women's Health Care?
- Failed to call in prescriptions to pharmacy
- Canceled a cycle due to clinic error
Describe the specific things that went wrong at Synergy Women's Health Care.
Our first cycle with Clomid, the clinic did not call in the prescription in a timely fashion when I needed it. I ended up calling Dr. Stoelk, my previous Dr., to get the Clomid prescription.
Dr. Greenberg was supposed to call in a referral to an out-of-state Dr. for our second IUI since we were going to be on vacation when the procedure needed to be done. She failed to make the call, so when we got our positive ovulation to signal that it was time for the IUI the clinic we were supposed to go to didn't have our info. We ended up having to cancel the IUI that cycle.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
25 - 26
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
10
10
Dr. Greenberg is in a small homey clinic, listens to my needs and lets me know what her reccomendations are but really lets me choose my path. She is kind. Her online portal is helpful and allows me to keep in contact with her office....[Protocols] Clomid: ovulation IUI increase chances... Great office staff [Synergy Women's Health] and all inclusive for beginners with infertility. Because its a womans clinic, my husband feels awkward at times.
Small. Homey. Closes early, has to refer out if later at night or weekends. Great office staff [Synergy Women's Health] and all inclusive for beginners with infertility. Because its a womans clinic, my husband feels awkward at times.... [Cost of Treatment] Lower than large clinics in the area!... online portal is helpful and allows me to keep in contact with her office.
Age
25 - 26
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
10
10
How was your experience with Laura Greenberg at Synergy Women's Health Care?
Dr. Greenberg is in a small homey clinic, listens to my needs and lets me know what her reccomendations are but really lets me choose my path. She is kind. Her online portal is helpful and allows me to keep in contact with her office.
What's one piece of advice would you give a prospective patient of Laura Greenberg at Synergy Women's Health Care?
Come with the questions to ask.
During treatment, were you treated like a number or a human with Laura Greenberg at Synergy Women's Health Care?
Individualized care
Describe the protocols Laura Greenberg used in your cycles at Synergy Women's Health Care and their degree of success.
Clomid: ovulation
IUI increase chances
Describe your experience with your nurse at Synergy Women's Health Care. (Assigned nurse: Tammy)
Always helpful. Calls back quickly.
Describe your experience with Synergy Women's Health Care.
Small. Homey. Closes early, has to refer out if later at night or weekends. Great office staff and all inclusive for beginners with infertility. Because its a womans clinic, my husband feels awkward at times.
Describe the costs associated with your care under Laura Greenberg at Synergy Women's Health Care.
Lower than large clinics in the area!
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