How was your experience with Christopher Montville at Tennessee Fertility Institute?
My husband and I have never felt like "just a number." Dr. M allows me time to ask questions to ensure I have a good understanding of results and tests, and explains things in an easy-to-understand way. He is honest and doesn't sugar-coat things, which I have greatly appreciated. He has offered me compassion and sympathy regarding our situation, particularly in my concerns regarding procedures I've had done, which is when his bedside manner has shown through. He is honest, states the statistics of chance of conceiving with my condition when comparing different treatment courses, and never pushes my husband and me to make a decision one way or the other. He allows us the opportunity to listen to what he has to say, and then we can make the most comfortable decision for us. Thankful to have a compassionate and caring doctor during such a difficult time. He really seems to care about each patient and their circumstance.
What's one piece of advice would you give a prospective patient of Christopher Montville at Tennessee Fertility Institute?
As with any fertility doctor, I think it's always important to ask a lot of questions. If you're looking for a doctor that offers compassion, I'd highly recommend seeing him and the nursing staff for your care and treatments.
During treatment, were you treated like a number or a human with Christopher Montville at Tennessee Fertility Institute?
I felt like a human because Dr. Montville takes the time to call me personally regarding my results. I can ask him questions during our conversations and he never is pushy to either leave the room or get off the phone. He is honest, has a great bedside manner, and checks his ego at the door. He is there to provide the treatment that we choose, and does not push us in one direction or the other. Instead, he tells us the statistics and facts with honesty, and allows us to choose our course of treatment while offering us sympathy along the way.
Dr. M, my husband, and I have had difficult conversations over the last year as a result of two cancelled treatment cycles. He is kind when the tears start coming, and he is extremely helpful in breaking down what can seem to be extremely overwhelming into smaller step-by-step pieces. He genuinely seems to understand the stress involved during infertility. I have felt so comforted, supported, and heard by not only him, but the nurses (Katie) and front office. It really feels like much more than a doctor's office since a lot of the nurses and staff have actually been through this process themselves. It feels like a major support system there to help you reach your goal of a growing your family.
Describe your experience with your nurse at Tennessee Fertility Institute. (Assigned nurse: Katie)
Katie has primarily been our nurse since moving forward with IVF. She has been incredible. Fast communication! If she senses that you're stressing about something in your messages to her, she will actually pick up the phone and call you to help you reassure you about things. She has asked great questions during other appointments with the doctor, which is great to see and helps me feel as though I have another advocate and supporter in the room. We've had a few curveballs thrown our way during treatment and treatment prep, and she has called me to check in and see how I'm doing. I can't say enough positive things about her, her attitude, her support, and her genuine kindness.
Describe your experience with Tennessee Fertility Institute.
The clinic's strengths include the support I've received from everyone at the clinic - front desk, nurses, and Dr. M. They are usually prompt with their communication, as well as disclosing potential fees regarding certain treatments and procedures. I really like that we are assigned to a particular nurse (Katie), and she becomes our main source of contact. My husband and I really like knowing that we see Dr. M at every appointment. So many questions arise at each appointment depending on results, current treatment, etc, that it's nice to be able to ask the doctor directly and pick his brain.
The only weakness I see is sometimes billing can be a bit behind, but that's fairly normal in the medical field.
Describe the costs associated with your care under Christopher Montville at Tennessee Fertility Institute.
Some procedures were more than we anticipated; however, we've never had to address our current infertility issues before, so that is based on our own personal ideas regarding how much treatments cost.
Describe Christopher Montville's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tennessee Fertility Institute.
He has encouraged single embryo transfer because of my age and our medical history.