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The Center for Reproductive Medicine of Lubbock

1 doctors work here

Rated 6.8
Strongly recommend: 61%Neutral: 9%Don't recommend: 30%6.8
61% strongly recommend
18 reviews
Operations
7.7
7.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
7.9
7.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.6
8.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.6
7.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
105
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication
1 doctor work here
6.3
Average Doctor Score
Janelle Dorsett
The Center for Reproductive Medicine of Lubbock
53% strongly recommend
15 Reviews
Rated 6.3
Strongly recommend: 53%Neutral: 11%Don't recommend: 36%6.3

This clinic has 1 office
Visit clinic website

Lubbock
3405 22nd St
Lubbock, TX 79410
(806) 788-1212

18 patient reviews

Most Recent
Strongly Recommend
61%
Neutral
9%
Don't Recommend
30%
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
0
0
Age 29
2 Fertility Medications
PCOS
Prefer not to answer
Income $100K - $199K
Business Executive
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
Dr Dorsett showed up to our scheduled zoom call to go over test results WITHOUT our files...She was supposed to call the following day with results and never did, I had to call the clinic for answers two days later and had to get them from a nurse...There were no treatment strategies after those two failed cycles...Nothing feels personal there...Her bedside manner sucks as well as her communication...
[at The Center for Reproductive Medicine of Lubbock] There is no online patient portal for you to look back on any labs done, appointment reminders, etc. They do not send appointment reminders in an email. You have to call the clinic, and good luck getting them to answer the phone...No one was on the same page. There were no treatment strategies after those two failed cycles...Nothing feels personal there. It feels like they are just in a hurry to move on to the next patient...
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Dr Dorsett showed up to our scheduled zoom call to go over test results WITHOUT our files. She was at her home so the anticipation to know what was possibly going on with us had to continue. She was supposed to call the following day with results and never did, I had to call the clinic for answers two days later and had to get them from a nurse. Both Dorsett and the NP took off for a week at the same time, so Dorsett had to call me to tell me the protocol for the second round of TI and when I let her know I was driving and could not write it down, I asked if she could send it to me in an email and she said "..... well that is what my nurse normally does but she is out this week" Her bedside manner sucks as well as her communication.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Do your research! Sometimes it is worth traveling a little farther for much better care that is also cheaper
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Nothing feels personal there. It feels like they are just in a hurry to move on to the next patient
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
We did medicated timed intercourse using letrozole, gonal f, and ovidrel for two cycles. You had to go in for a baseline follicle scan, another scan to check the size of the follicles, and then triggered when told. Both times I saw two separate nurses during the second follicle scan and was told two separate things when it came to TI and testing time. No one was on the same page. There were no treatment strategies after those two failed cycles.
Describe your experience with the nursing staff at The Center for Reproductive Medicine of Lubbock.
During the baseline scan for my first TI cycle the NP Bridgett asked me what medication I was going to be taking.... They were never on the same page, they were rough during the intravaginal ultrasounds
Describe your experience with The Center for Reproductive Medicine of Lubbock.
There is no online patient portal for you to look back on any labs done, appointment reminders, etc. They do not send appointment reminders in an email. You have to call the clinic, and good luck getting them to answer the phone!
What specific things went wrong at The Center for Reproductive Medicine of Lubbock?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
9
9
Age 34 - 35
3 Fertility Medications
Latinx
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
If your cycle lands on a weekend, Dr. Dorsett does accommodate for that and will see you on the weekend...I have only seen [her] for 3 cycles before the ASRM advised to discontinue all treatments due to COVID-19. Everytime, I saw [her], she was always upbeat and forward with treatment plans and advice. The only complaint that I had was that I wasn't given clear written instructions until later on in treatment regarding injections during the first go-round.
Prepare for a long wait [at The Center for Reproductive Medicine] and during normal business hours know they are not open Friday afternoons. Also, ask what is considered an emergency when you initially begin treatments...Visits are around $280 with ultrasound. Injections vary and are received from a pharmacy in Georgia. Progesterone suppositories are around $70 with shipping and are received from a compounding pharmacy in Austin. Femara is $6 from a local pharmacy.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
I have only seen Dr. Dorsett for 3 cycles before the ASRM advised to discontinue all treatments due to COVID-19. Everytime, I saw Dr. Dorsett she was always upbeat and forward with treatment plans and advice. The only complaint that I had was that I wasn't given clear written instructions until later on in treatment regarding injections during the first go-round.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Request ALL instructions in writing before leaving the clinic.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
The staff knows my name and is always so pleasant.
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
So far, I have only done a follicle stimulating hormone and an injection to induce ovulation. We didn't get to IUI, because I was out of the country for one cycle and the last cycle was around the time that clinics were closing, and I live 1.5 hours away from Lubbock. She did inform me of the effectiveness of IUI vs. TIC and also informed me that there was a possibility I could conceive triplets during my least cycle and asked whether or not I still wanted to proceed.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock. (Assigned nurse: Virginia)
Michelle is the receptionist and the person I have spoken to the most. She is always so nice and helpful.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
If your cycle lands on a weekend, Dr. Dorsett does accommodate for that and will see you on the weekend. Prepare for a long wait and during normal business hours know they are not open Friday afternoons. Also, ask what is considered an emergency when you initially begin treatments. I wasn't given clear instructions on an injection and called after hours to their emergency call line and the person wasn't really sure how to help me. I was later told that they considered it an emergency if I was unclear of instructions and could tell the person it's an emergency.
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
Visits are around $280 with ultrasound. Injections vary and are received from a pharmacy in Georgia. Progesterone suppositories are around $70 with shipping and are received from a compounding pharmacy in Austin. Femara is $6 from a local pharmacy.
Describe Janelle Dorsett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Center for Reproductive Medicine of Lubbock.
Haven't reached that point in treatment.
What specific things went wrong at The Center for Reproductive Medicine of Lubbock?
  • Failed to convey critical information
Describe the specific things that went wrong at The Center for Reproductive Medicine of Lubbock.
I wasn't given instructions regarding an injection that was supposed to be provided by the nurse.
9
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2018 - 2020, Successful
10
10
Age 24 - 26
1 IUI
1 IVF
Anovulation
Other
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
She [Dr. Janelle Dorsett] was very up front with what she thought was the reason we haven’t conceived, and that made me feel better. We were young when we started seeing her but she didn’t judge, she just treated us like her family. If I had Worry’s, she’d go into detail explaining my concerns and telling me it’ll all be alright. She always wanted the best for me, asking how my life is going etc. We saw her every time we came in and she greeted us by name! We Love her so much and so happy to have a Dorsett baby on the way!
Don’t be afraid to contact Michelle [at The Center for Reproductive Medicine of Lubbock] if you need questions answered about cash pay or insurance requirements. Be patient, they’re busy being an amazing clinic but you will get your time with the nursing team and Dr. Dorsett. Time doesn’t mean anything when you get to talk to Dr. Dorsett, she will sit back and answer every single question you have no matter how crazy! She’s there to help you through this journey!
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
She was very up front with what she thought was the reason we haven’t conceived, and that made me feel better. We were young when we started seeing her but she didn’t judge, she just treated us like her family. If I had Worry’s, she’d go into detail explaining my concerns and telling me it’ll all be alright. She always wanted the best for me, asking how my life is going etc. We saw her every time we came in and she greeted us by name! We Love her so much and so happy to have a Dorsett baby on the way!
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Be prepared to be cared about, you will not be left in the dark. Have a question? Ask it and she will make you understand!
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
She actually cared for me and trying to get us a baby. She would remember everything about me didn’t even have to look at paper work, she cared and made me feel good about myself.
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
We started with fertility bloodwork to find out my egg reserve number and to check for things that could make it hard to conceive, then my husband did a semen analysis. Once everything came back she explained what I needed to do. Once IVF Cycle came, I had a Saline sonogram and a mock transfer. We started pretty vigorous but she didn’t want me to over stimulate while growing the eggs. So we started with birth control, Lupron, Gonal F, Menopur, and trigger shot Pregnyl. We went multiple times to check on the growth until they were ready for retrieval. Which was quick because i was young, and the perfect amount of medicine. After retrieval we had a high salt diet to prevent OHSS. And progesterone in oil injections every night till transfer.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock. (Assigned nurse: Nikki R. )
Nikki was absolutely amazing! I could email her and she’d reply within 10 minutes. I could ask ridiculous questions and I had a reply quickly telling me information that I’ve worried about. She was always there to talk to during early pregnancy and till this date I know I can email her. She is the sweetest and so caring .
Describe your experience with The Center for Reproductive Medicine of Lubbock.
Don’t be afraid to contact Michelle if you need questions answered about cash pay or insurance requirements. Be patient, they’re busy being an amazing clinic but you will get your time with the nursing team and Dr. Dorsett. Time doesn’t mean anything when you get to talk to Dr. Dorsett, she will sit back and answer every single question you have no matter how crazy! She’s there to help you through this journey!
Describe your experience with your monitoring appointments at The Center for Reproductive Medicine of Lubbock.
They scheduled early because they knew we had to travel to get there. Always got called back quick. Her office is so calming and easy to relax before going back to get monitored.
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
She’s absolutely cheap but the best quality! Sonograms were $282 out of pocket for IUI, and IUI was $380. My IVF Cycle was through insurance.
Describe Janelle Dorsett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Center for Reproductive Medicine of Lubbock.
We only had 2 embryos last till day 6 transfer because of poor egg quality on my part. So we talked and us and Dr. Dorsett agreed to transfer both because they weren’t the best quality.
10
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
2
2
Age 26 - 27
1 Fertility Medications
Endometriosis
PCOS
Recurrent Pregnancy Loss
Other
European
Native American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
Post my 4th miscarriage I was prescribed birth control for one month [by Dr. Dorsett]. The rationale behind this was to "calm my system", "It's just our protocol post miscarriage" and "We don't want you to get pregnant for at least one month". I refused. I already suffer from endometriosis (an estrogen dominant disease) and symptoms of estrogen dominance...treats the population instead of the individual person.
Each in office ultrasound prior to staring a medicated cycle with letrozole was about $280 + meds (letrozole was $7.00) [at The Center for Reproductive Medicine of Lubbock]...The office staff were great. I never had a problem with anyone. Very organized and quick to answer questions...I never had any issues with scheduling - even if it was last minute...I always felt like when procedures/medications/treatment plans were discussed, I was talked to like I didn't know anything about infertility and treatments.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Initially, I was excited about the plan that was agreed upon by myself, my husband and Dr. Dorsett. After a few setbacks in medicated cycles and timelines, I became pregnant naturally. When I notified the clinic about my pregnancy, Dr. Dorsett changed the agreed upon plan. Furthermore, I don't feel that she was compassionate at all during my subsequent miscarriage. She dismissed my concerns, thus leading to a costly ER visit.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
If you are having trouble getting pregnant, Dr. Dorsett would probably be a good choice. If you are having trouble staying pregnant and suffering from recurrent loss, find a different doc.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
After taking a short break from TTC (4 months post consultation) we began treatments. Shortly after starting our first medicated cycle. It felt that we were clumped together as a "population" rather than an independent person/couple.
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
*I had diagnostic surgery and labs to diagnose endometriosis, PCOS, hypothyroidism, and MTHFR. *I'm not sure why she even test for MTHFR because she doesn't treat it. I was prescribed folic acid. I took folate instead. We also discussed using heparin during my next pregnancy - related to MTHFR and recurrent loss, which she later decided wasn't necessary after I became pregnant. *I was placed on Synthroid for my hypothyroidism - my level is now within normal limits for pregnancy. *I did one round of letrozole due to late ovulation (not anovulation). That was a failed cycle - we planned on moving on with letrozole and a trigger shot. *Post my 4th miscarriage I was prescribed birth control for one month. The rationale behind this was to "calm my system", "It's just our protocol post miscarriage" and "We don't want you to get pregnant for at least one month". I refused. I already suffer from endometriosis (an estrogen dominant disease) and symptoms of estrogen dominance. - Dr. Dorset treats the population instead of the individual person.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock. (Assigned nurse: Alex)
1)Like a lot of infertility and recurrent miscarriage veterans, we know ALOT about our individual issues and diagnoses. I always felt like when procedures/medications/treatment plans were discussed, I was talked to like I didn't know anything about infertility and treatments. 2) More aggressive/invasive treatments - like IUI - were constantly suggested after making it clear that IUI was not something my husband and I were ready for. That was really frustrating. 3) As far as the general office/clinic. I was happy with it. The staff were all truly nice and helpful. Stephanie at the front desk is always a pleasure to work/talk with. 4) The office seems pretty organized. My insurance pre-authorizations were always taken care of in a timely manner. 5) I never had any issues with scheduling - even if it was last minute.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The office staff were great. I never had a problem with anyone. Very organized and quick to answer questions. I can't attest to anything IVF related - as I only did medicated cycles. My only complaint would be that at our consultation, when my husband did his semen analysis, there were a couple of women standing/talking outside the door of the room he was in, obviously making it very uncomfortable for him to give a sample.
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
Per my insurance, I paid my $3,000 deductible for my diagnostic hysteroscopy and laparoscopy. Once I was diagnosed with infertility - insurance no longer covered any associated cost. Each in office ultrasound prior to staring a medicated cycle with letrozole was about $280 + meds (letrozole was $7.00). Never had any further treatment.
Describe Janelle Dorsett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Center for Reproductive Medicine of Lubbock.
N/A
2
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
9
9
Age 27
IUI
PCOS
Prefer not to answer
Income $100K - $199K
Operations
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr Dorsett was very personal and I felt that she truly wanted us to be successful. Other dr offices I have been to I just felt like a number and didn’t get the attention to detail or compassion as I did with Dr Dorsett. I am excited to see what Dr Dorsett will be able to do for us...Our appointment lasted over 2 hours. Be prepared and ask questions...I was skeptical about meeting with her at first, but by the end of my consult I felt very positive about our plan and what she wanted to do for us.
Alex [nurse at The Center for Reproductive Medicine of Lubbock] has been very helpful and encouraging. I am comparing her to the last nurse I had at another clinic, and it is like night and day. She sat down with us the first time we met her and went over everything that Dr Dorsett talked to us about. She wanted to make sure everyone was on the same page. She is flexible and understanding. I am excited to work with her...Strength- they are good at communicating and explaining everything that is going on, they are up front about costs and what to expect. They are willing to be flexible and work with us living out of town. Weaknesses- the clinic building is old and seems out of date.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Dr Dorsett was very personal and I felt that she truly wanted us to be successful. Other dr offices I have been to I just felt like a number and didn’t get the attention to detail or compassion as I did with Dr Dorsett. I am excited to see what Dr Dorsett will be able to do for us.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Be patient. Our appointment lasted over 2 hours. Be prepared and ask questions.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Dr Dorsett sat down and spent almost 2 hours with us talking, explaining, and discussing an in depth plan for us. She even took time to go step by step and explain to my husband about PCOS and how the cycle is different than a “normal” cycle. She asked a lot of questions about our history, what we were expecting, and how we felt about certain situations. She answered all the questions I threw at her, and was very professional, yet very personal as well. I was skeptical about meeting with her at first, but by the end of my consult I felt very positive about our plan and what she wanted to do for us.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock. (Assigned nurse: Alex)
Alex has been very helpful and encouraging. I am comparing her to the last nurse I had at another clinic, and it is like night and day. She sat down with us the first time we met her and went over everything that Dr Dorsett talked to us about. She wanted to make sure everyone was on the same page. She is flexible and understanding. I am excited to work with her.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
Strength- they are good at communicating and explaining everything that is going on, they are up front about costs and what to expect. They are willing to be flexible and work with us living out of town. Weaknesses- the clinic building is old and seems out of date.
9
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
9
Age 32
2 Fertility Medications
PCOS
European
East Asian
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Huang was very good about explaining things even including statistical rates. He helped me during an emotional time (after a miscarriage) when I needed hope that I could get pregnant again. I didn’t realize it would be so hard to go in to the clinic and be told that I ovulated too early or too late. I had more than a few crying sessions after hearing these facts. Dr. Huang was very compassionate and had tissues available for me while listening to my questions and concerns. I am very thankful to him for these above reasons.
The clinic [Center for Reproductive Medicine of Lubbock] worked with my work schedule allowing me to drop in as necessary. They even fit me in same day once I told them that my menstrual cycle had finally started. I also was able to stop by when I had bleeding scares during pregnancy. The office staff was always encouraging during the good times and the bad.
How was your experience with Jaou-Chen Huang at The Center for Reproductive Medicine of Lubbock?
Dr. Huang was very good about explaining things even including statistical rates. He helped me during an emotional time (after a miscarriage) when I needed hope that I could get pregnant again. I didn’t realize it would be so hard to go in to the clinic and be told that I ovulated too early or too late. I had more than a few crying sessions after hearing these facts. Dr. Huang was very compassionate and had tissues available for me while listening to my questions and concerns. I am very thankful to him for these above reasons.
What's one piece of advice would you give a prospective patient of Jaou-Chen Huang at The Center for Reproductive Medicine of Lubbock?
I would tell prospective patients to go into the clinic optimistic but also realistic. I had to go into the clinic each time and give myself a pep talk. It went something like this: “Modern medicine and physicians are wonderful, but everything happens for a reason and is in God’s time not my own.”
During treatment, were you treated like a number or a human with Jaou-Chen Huang at The Center for Reproductive Medicine of Lubbock?
Dr. Huang was very polite, quiet, and serious. He stated the facts in a way that was easy to understand. He was also very nice, gentle, and reassuring to me after having a miscarriage.
Describe the protocols Jaou-Chen Huang used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
I was started off on clomid 50 mg for 5 days and then increased to 100 mg for 5 days. I also did one cycle with a fertility shot that cost over $100 out of pocket (this was a suggested treatment and not forced upon me in any way). It was helpful after several rounds of clomid because I have never felt in control of my ovulation before. Knowing exactly when I ovulated was nice.
Describe your experience with the nursing staff at The Center for Reproductive Medicine of Lubbock.
The nurses were wonderful. They were constantly reassuring me during the whole fertility process.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The clinic worked with my work schedule allowing me to drop in as necessary. They even fit me in same day once I told them that my menstrual cycle had finally started. I also was able to stop by when I had bleeding scares during pregnancy. The office staff was always encouraging during the good times and the bad.
Describe the costs associated with your care under Jaou-Chen Huang at The Center for Reproductive Medicine of Lubbock.
Co-pays were $55 to see a specialist with my insurance at the time. I sometimes had to go in multiple times a week. Clomid was maybe $5-$10 for 5 day supply and like previously stated the fertility shot was somewhere over $100 out of pocket.
10
Doctor
Jaou-Chen Huang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 30
1 Fertility Medications
Anovulation
PCOS
European
Latinx
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
She [Dr. Dorsett] did not come off as rushed, rude, or annoyed by questions. She explained the plan she came up with based on our situation and explained the "whys" as well. I've only interacted with her face to face once though- at the initial consultation. She does see patients face to face after the initial meeting - I just think it depends on what you are having done...For every possible subsequent cycle we would take steps to be a little more aggressive
the nurse and staff [at The Center for Reproductive Medicine of Lubbock] are very personable and nice...The nurse assigned to me is Alex and she is phenomenal. She herself has gone through infertility treatment at this very clinic, so she understands on a personal level what you are going through. She answers all questions and is very nice. When asked, she explains what she is looking at and why, whenever she does scans, orders meds, etc.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Dr. Dorsett is an older lady and very nice. She did not come off as rushed, rude, or annoyed by questions. She explained the plan she came up with based on our situation and explained the "whys" as well. I've only interacted with her face to face once though- at the initial consultation. She does see patients face to face after the initial meeting - I just think it depends on what you are having done. She had to leave me at the end of our appointment to go perform an egg retrieval. Overall, the interaction my husband and I had with her was pleasant. In my particular situation, I am doing mini stim cycles - and the nurse is the one that implements the plan/who I see when I go to the clinic for scans/answers my questions.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Expect that you won't see her every time you go to the clinic; however, don't worry. Her staff and nurses are excellent! Bring any previous information you might have - they will put a copy of it in your file.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Dr. Dorsett really took her time with my husband and me during our initial consultation. She went over all of my history and came up with a game plan that she explained VERY well - in detail. After your initial visit with her, you will mostly see the nurse for subsequent visits. This hasn’t bothered me to much as the nurse and staff are very personable and nice.
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
In my case, I was diagnosed with PCOS, low progesterone, and do not regularly ovulate even though I have 11-12 cycles a year. The plan we came up with is this: come in for a baseline scan on any of the cycle days 1-3, take Femara/Letrozole (makes eggs grow) cycle days 3-7, have a scan to check egg growth, if egg is big enough (18-22) take trigger shot (to ovulate), have timed intercourse, then start a progesterone supplement. For every possible subsequent cycle we would take steps to be a little more aggressive - such as adding a follicle stim shot with the Letrozole or increasing medication dosage. This is what we would do for the first three months. The next three after that would replace timed intercourse with IUI. After that, the nurse told me Dr. Dorsett would like to reassess me and look into doing more tests and coming up with another plan. So far my results are this: I responded well to all the medications in my first month (grew a great egg, ovulated with trigger shot based on blood draw to check progesterone levels), however; a blood hcg test showed no pregnancy. I had to skip the next month unfortunately because the dates that I would have needed to have scans done fell during the holidays. We will start again with round two whenever I start a new cycle again.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock. (Assigned nurse: Alex)
The nurse assigned to me is Alex and she is phenomenal. She herself has gone through infertility treatment at this very clinic, so she understands on a personal level what you are going through. She answers all questions and is very nice. When asked, she explains what she is looking at and why, whenever she does scans, orders meds, etc.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The clinic itself is on the third floor of a bank, but is not hard to get to. It is located not far from a major hospital in town. A strength would definitely be the staff. They are all very nice and willing to help/answer any questions you might have. The front office ladies are so sweet and will talk to you like they've known you your whole life. The waiting room is nice and cozy. The room you have your initial consultation is very comfortable - with big chairs and a table for you all to sit around. So far I have not discovered anything I would call a weakness.
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
$660 for initial consultation & baseline scan, $282 for every subsequent trans vaginal scan (I've had three for one cycle). Medications cost: Letrozole ? but less than $10, Ovidrel (trigger shot) $107, and Progesterone $40. Plus $15 shipping for the medications. Total out of pocket expense so far is: $1,678. For the next cycle we are adding a follicle stimulation shot (gonal-f) which will cost around $450. This means for our next round, if we only have to have a base line scan and one other scan to check egg growth (and not two) it will cost us: $1,186. I don't know how much blood work costs because I am in a situation where it is covered, but if it isn't for you, that is something to be figured in as well. I had a blood test to check my progesterone after 10 days then a basal hcg a week after that.
10
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
8
8
Age 31 - 32
1 IVF
1 Egg Freezing
Anovulation
Endometriosis
PCOS
Other
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Review of
She [Dr. Janelle Dorsett] was able to explain things well to me. She was very open an honest with me and helped in making the best decision for me and my family. She didn’t really beat around the bush when it came to moving forward with treatment. She was good at weighing the pros and cons and allowing me to make whatever decision was best for me. She was very encouraging throughout the process and I felt like we went on a journey together.
I feel that the communication [at CFRM-Lubbock] is very good at the clinic and everyone there is very compassionate and caring. From the minute you walk in you are greeted with a smile and such a friendly disposition of Stephanie. You then have the nursing and medical staff who genuinely care about their patients. They communicate via email and phone to make sure you know what is going on from start to finish. I felt free to ask questions whenever needed and they never made me feel bad for all the questions I asked.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
She was able to explain things well to me. She was very open an honest with me and helped in making the best decision for me and my family. She didn’t really beat around the bush when it came to moving forward with treatment. She was good at weighing the pros and cons and allowing me to make whatever decision was best for me. She was very encouraging throughout the process and I felt like we went on a journey together.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Don’t wait for her to lead you down a osh but ask very direct questions to get all the information you need to then make the best decision for you.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
The people in the office, including Dr. Dorsett remembered me and I felt like they were invested in me and my life. They were so happy for me when I got pregnant and then they were so comforting when I went back to the office after losing my twins.
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
We went forward with IVF due to my age and medical conditions. Monitors egg growth through ultrasound and adjusted meds based on growth of the eggs. My body was responding very well, so they had to keep adjusting the meds and lowing the dosages. They did a very good job of monitoring and adjusting leading up to the egg retrieval. We were able to do a live transfer since my body recovered well after the retrieval and then took a pregnancy test two weeks later.
Describe your experience with the nursing staff at The Center for Reproductive Medicine of Lubbock.
I loved everyone at the office. They were so caring and compassionate. I felt very cared for and like I mattered to them.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
I feel that the communication is very good at the clinic and everyone there is very compassionate and caring. From the minute you walk in you are greeted with a smile and such a friendly disposition of Stephanie. You then have the nursing and medical staff who genuinely care about their patients. They communicate via email and phone to make sure you know what is going on from start to finish. I felt free to ask questions whenever needed and they never made me feel bad for all the questions I asked.
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
I think that the IVF cycle was around $9,500 withoutbthe cost of medication and that covered everything from the initial appointment to the transfer. Medications were an addition $3,000 and I ended up with a decent amount left over since my body had responded so well to the medication.
Describe Janelle Dorsett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Center for Reproductive Medicine of Lubbock.
My doctor was very candid in telling me that if I wanted to transfer two she would transfer two but typically she would recommend only transferring one. After I lost my twins, she recommended only transferring one the next time I go through a procedure.
8
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 33
IUI
Anovulation
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
She [Dr. Dorsett] drew us pictures and explained all the processes that we were about to embark on. She explained the risks and also the unknowns of the process and how every body is different and that she would be very involved in the progression of our infertility journey.... According to my own log flow and ovulation indicator and a bloodpanel it was clear that while I had regular cycles, I was not ovulating. I am 32 years old and had never had any cysts or complications that I knew of. Dr. Dorsett explained the follicle growth cycle and their plan.
Every step of the way we have been treated with respect and care. All the nurses [The Center for Reproductive Medicine of Lubbock] know my name and are available WHENEVER a question arises.... Amy is truly amazing. We email weekly and she is always a bright spot in my journey. She keeps me up to date on my results and any changes in my plan.... The first thing I would mention about the clinic is their website. It is VERY informative and easy to negotiate. All the documents needed for the initial appointment are there and additional information is also given for financial aid and questions to ask your insurance providers.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Dr. Dorsett does not look like what I thought she would look like. She is older and doesn't flaunt her obvious success. She dresses comfortably and is very clear in her demeanor. She met with us in a nice room, not a sterile exam room. She drew us pictures and explained all the processes that we were about to embark on. She explained the risks and also the unknowns of the process and how every body is different and that she would be very involved in the progression of our infertility journey.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Make the appointment now. She is very sought after and there is much to do prior to your first consultation and the wait can be long. Once you are a patient, the Dr. will surprise you and you will gain a lot of information based on her expertise.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
After two years of trying and one OBGYN appointment that resulted in terrible male infertility news we sought a specialists help. Every step of the way we have been treated with respect and care. All the nurses know my name and are available WHENEVER a question arises. They are hopeful which gives me hope. I could not go through this process without such a friendly and encouraging team behind us.
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
According to my own log flow and ovulation indicator and a bloodpanel it was clear that while I had regular cycles, I was not ovulating. I am 32 years old and had never had any cysts or complications that I knew of. Dr. Dorsett explained the follicle growth cycle and their plan. I would come in on my next period and do a baseline ultrasound. All was well. I was prescribed Femorah 2.5 mg for days 5-9 and 1 shot of Gonal RF 150. I went back on day 11 for another ultrasound and had two follicles but were no where near ready even with hormone injections. They decided to try 5 more days of 75mg injections with another follow up ultrasound on day 16. I am one day from that ultrasound. They were not happy with my growth or lining and are considering a different protocol for my next cycle as it seems my body isnt responding to the hormones. They ordered bloodwork on day 11 and will have more blood drawn to check levels depending on the results tomorrow.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock. (Assigned nurse: Amy )
Amy is truly amazing. We email weekly and she is always a bright spot in my journey. She keeps me up to date on my results and any changes in my plan. It is such an emotional journey but she keeps my hopes up and reminds me that our bodies are a huge unknown but that they are working diligently to understand it and I full heartedly believe her!
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The first thing I would mention about the clinic is their website. It is VERY informative and easy to negotiate. All the documents needed for the initial appointment are there and additional information is also given for financial aid and questions to ask your insurance providers. I felt like so much was explained there that I was comfortable with the process before I even called. I will say that they are very busy and it took us over a month to get our first appointment. After that we have been able to easily schedule our follow ups but I have heard that the wait for IVF, which we havent been referred to yet, is 3-4 months. One needs to be prepared for not all the answers, since this is science, but to rest assured that you will leave with more information about your body and its better than not knowing anything!
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
Our insurance does not cover any infertility care. The initial appointment was $300, plus a sperm test for my husband, $180, and the initial ultrasound which brought our total to $660. We also travel 3 hrs each way to the office, so that cost adds up as well. The medicine we needed to order was about $1000. All costs are paid at the time of the visit. I pay about $250 per ultrasound, cash for hormone bloodwork $69 and it will be another $400 for the IUI procedure. This is just for one round as we have experienced.
10
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
3
3
Age 29
2 IUI
1 IVF
Endometriosis
Other
Income $50K - $99K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
When we first met with her [Dr. Janelle Dorsett] she laid every option out-endo diagnostic surgery, mini-stimulation IUI, and IVF with success rates for each. After some thought, we started with a supped-up IUI. The first month they found a cyst. Treated the cyst and tried again the next month. Meds + injections. Due to my tilted uterus, she adjusted the catheter and had a trial run to make sure there would be no issues that might damage the sperm they were using. She recommended surgery for diagnostic endometriosis early, but put the decision in our hands.
Clean clinic [Center for Reproductive Medicine- Lubbock] and relatively fast. Staff WE interacted with was good, however, most are no longer in the office. Previous staff mentioned to us to ask for help or work with before we saw Dorsett we also no longer in the office when we started treatment... Dorsett’s financial manager never gave us tips or suggestions to assist us with medications or insurance coverage.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Janelle Dorsett is extremely intelligent and takes her work seriously. Compared to people who were treated by her previously (4+ years before us) it became apparent her mannerisms with patient interactions had changed
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Be prepared to ask a lot of questions to comprehend
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
We never felt like a number with Dorsett’s nurse. However, compared to the new RE we see now, Dorsett’s financial manager never gave us tips or suggestions to assist us with medications or insurance coverage. Dorsett herself scientifically explained everything which was great until we got to treatments that were more difficult to understand. We could tell she was scientific mind, and we are scientific too. However, during a process that is already emotional to be going through, needing to understand everything is crucial and we did not always feel like she explained her medical terminology to us in ways that were easy to understand to people outside the fertility field
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
When we first met with her she laid every option out-endo diagnostic surgery, mini-stimulation IUI, and IVF with success rates for each. After some thought, we started with a supped-up IUI. The first month they found a cyst. Treated the cyst and tried again the next month. Meds + injections. Due to my tilted uterus, she adjusted the catheter and had a trial run to make sure there would be no issues that might damage the sperm they were using. She recommended surgery for diagnostic endometriosis early, but put the decision in our hands. After the failed IUI, we proceeded with the surgery which showed endometriosis. She took care of the problems the endo was causing and gave us 3 month times intercourse plan. After that, again, we could choose what level intervention to do next. We did another mini-stimulation IUI that failed. Repeated but my body did not respond to meds, so they gave me a round of birth control and told us to rest then come back when we were ready. By this time we decided to see another RE. Not because Dorsett is bad at what she does...we just felt it was time to move on
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock. (Assigned nurse: Amy Conn)
We nicknamed her Awesome-Nurse-Amy because of our stellar treatment with her. She explained everything to us, repeated anything we asked and helped in a couple of emergency situations and was always quick and timely with responding to our concerns
Describe your experience with The Center for Reproductive Medicine of Lubbock.
Clean clinic and relatively fast. Staff WE interacted with was good, however, most are no longer in the office. Previous staff mentioned to us to ask for help or work with before we saw Dorsett we also no longer in the office when we started treatment
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
Costs were expensive at each appointment as infertility is not covered by insurance. Services shared with us for meds were out of state, so insurance could not help cover the meds. Amy Conn tried to push referrals to our pharmacy insurance, but the company was back-ordered and still to the day (despite no longer using CFRM) has not been filled by our pharmacy provider
Describe Janelle Dorsett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Center for Reproductive Medicine of Lubbock.
NA
3
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
0
0
Age 31 - 32
3 IVF
Diminished Ovarian Reserve
Endometriosis
PCOS
Poor Egg Quality
Tubal Blockage
European
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
Her bedside manner wasn’t very warm....She [Dr. Dorsett] never remembered who I was in seeing her for 2 years....I was on a very generic IVF protocol my first cycle which worked fairly well. Of the 4 embryos three were transferred... The first two resulted in a chemical pregnancy. Then we did miscarriage bloodwork. I wish we’d done that before the cycles....She also did not give any reason that she was switching from frozen or fresh transfers after we asked.
The clinics facility [Ctr for Repro Med- Lubbok] was old and outdated. The lab wasn’t air quality controlled. The staff was overworked and therefore long wait times in the office and Waiting for results....They “lost” one of my embryos....I was accidentally given Demerol when they thought they were just cleaning my IV with saline....I was given an IV the day before retrieval by a friend of the Nurse at a second location because there would not be a qualified person to give me an IV on retrieval day.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Her bedside manner wasn’t very warm. They were so busy that the care suffered. I was accidentally given Demerol when they thought they were just cleaning my IV with saline. One of my embryos was “lost.”
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Do your research. Go somewhere else.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
She never remembered who I was in seeing her for 2 years. They were always late, didn’t apologize for losing my embryo or accidentally giving my Demerol.
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
I was on a very generic IVF protocol my first cycle which worked fairly well. Of the 4 embryos three were transferred at 2 different times. The first two resulted in a chemical pregnancy. Then we did miscarriage bloodwork. I wish we’d done that before the cycles. My second IVF protocol was changed (meds were increased) which didn’t result in more Follicles but she did retrieve them after only 5 days of stims. The result was only 2 embryos and after a fresh transfer, negative pregnancy test. She also did not give any reason that she was switching from frozen or fresh transfers after we asked.
Describe your experience with the nursing staff at The Center for Reproductive Medicine of Lubbock.
The original 2 nurses were kind and knowledgeable. They both left while I was there and a new Nurse started who was unqualified.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The clinics facility was old and outdated. The lab wasn’t air quality controlled. The staff was overworked and therefore long wait times in the office and Waiting for results. During an emergency no one called me Back.
Describe your experience with your monitoring appointments at The Center for Reproductive Medicine of Lubbock.
A very very long wait time.
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
Approximately $15,000 per IVF cycle
Describe Janelle Dorsett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Center for Reproductive Medicine of Lubbock.
She was encouraging but not requiring single embryo transfers.
What specific things went wrong at The Center for Reproductive Medicine of Lubbock?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost or damaged samples
Describe the specific things that went wrong at The Center for Reproductive Medicine of Lubbock.
They “lost” one of my embryos. It was not in the tube and they didn’t know why. I was given an IV the day before retrieval by a friend of the Nurse at a second location because there would not be a qualified person to give me an IV on retrieval day. Then they flushed my IV with Demerol instead of saline on accident.
0
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
10
10
Age 31 - 33
Fertility Medications
Male Factor
PCOS
Other
Latinx
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Dr. Dorsett is very easy to talk to and a great communicator so feel free to take questions with you...I never feel rushed I feel like she is great at explaining herself in a way that both my husband and I understand and are comfortable with... I ended up having to have surgery...she was wonderful at explaining what to expect and keeping my mind at ease...I initially started seeing the Dr for a pain I was having
nursing staff [at The Center for Reproductive Medicine of Lubbock] is very thorough and sets the tone for your initial visit although they are just taking vitals they are very personable and make sure you are comfortable from the very start of each appointment...the over all clinic is great from the front desk to the receptionist I see to make follow up appointments and take payments. They are great at confirming appointments and returning calls if need be. The office is very well run
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
I initially started seeing the Dr for a pain I was having I saw two different doctors prior to seeing Dr. Dorsett, ultimately I ended up having to have surgery she was wonderful at explaining what to expect and keeping my mind at ease, I had an ovary removed with a dermoid cyst. I have continued to see the Dr. with my husband as we prepare to take the next steps in trying to grow our family she is great at making sure we understand everything each visit and making sure to let us know what it is to expect for our future visits
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
I would let prospective patients know that Dr. Dorsett is very easy to talk to and a great communicator so feel free to take questions with you, she will have no problem doing her best to make sure you leave with all of your answers
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Every one in the office including the Dr. take time to explain and answer all the questions I have each and every time I am in the office, I never feel rushed I feel like she is great at explaining herself in a way that both my husband and I understand and are comfortable with
Describe your experience with the nursing staff at The Center for Reproductive Medicine of Lubbock.
nursing staff is very thorough and sets the tone for your initial visit although they are just taking vitals they are very personable and make sure you are comfortable from the very start of each appointment
Describe your experience with The Center for Reproductive Medicine of Lubbock.
the over all clinic is great from the front desk to the receptionist I see to make follow up appointments and take payments. They are great at confirming appointments and returning calls if need be. The office is very well run
10
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2018, Unknown Success
10
10
Age 39
1 IUI
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Other
Other
Income $100K - $199K
Accountant
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
First and foremost she [Dr. Dorsett] explained everything and wrote it down for me. There was not one thing left out. She was friendly but told me the truth not what she thought I wanted to hear or what would earn her more money.... She is "old school" This was her term. She believes in older methods but has the numbers to back her up.... My blood work came back showing I have the MTHFR gene mutations, low thyroid and an extremely low AMH. After talking with the nurse we are going straight to IVF. So we will begin this month.
I have never had a more caring nurse! I was amazed that she sat down with us and explained every single medication and what it was for. She helped compare pricing with 3 different pharmacies and got everything set up in one day!... It's [Center for Repro Med of Lubbock] conveniently located, very nice and comfortable office. Most of all you won't wait 2 hours to see her. Every single person you deal with is friendly and so helpful.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
First and foremost she explained everything and wrote it down for me. There was not one thing left out. She was friendly but told me the truth not what she thought I wanted to hear or what would earn her more money. She is the 4th doctor I have seen and she has already diagnosed me with 4 things that have never even been tested for.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
She is "old school" This was her term. She believes in older methods but has the numbers to back her up.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Have only seenr the doctor once but from the very first phone call the ladies were so friendly and informative! They remember your name and can even make bad news bearable!
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
We had decided to try another IUI up until yesterday. I would be using menopur, cetrotide and novarel. My blood work came back showing I have the MTHFR gene mutations, low thyroid and an extremely low AMH. After talking with the nurse we are going straight to IVF. So we will begin this month.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock. (Assigned nurse: Amy)
I have never had a more caring nurse! I was amazed that she sat down with us and explained every single medication and what it was for. She helped compare pricing with 3 different pharmacies and got everything set up in one day! She is priceless!!
Describe your experience with The Center for Reproductive Medicine of Lubbock.
I have yet to find any weaknesses. It's conveniently located, very nice and comfortable office. Most of all you won't wait 2 hours to see her. Every single person you deal with is friendly and so helpful.
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
So far just the consultation fee.
10
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
10
10
Age 23
12 Fertility Medications
Other
Native American
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
I love how Dr Phy made me feel hopeful about having a child but I wish I got to see her more often. My first appointment she did an ultrasound and I loved being under her care.... She was very kind and made me feel wonderful.... I stopped Clomid and she had me start Femara 2.5 mg x 2. I took that for 5 days starting cycle day 3-7. I did a baseline ultrasound on day 3 and went back on day 10 to see my follicles. If my follicles were bigger than 18 I would trigger with ovidril.
The clinic [Center for Reproductive Medicine is very nice and welcoming. I love how clean it is and the lobby is very nice. I love how it’s set up with everything you need in the bathroom to everything you need in the room. The temperature is always perfect since ultrasounds happen at every appointment.... I love going for ultrasounds. The front desk are always welcoming. I feel comfortable talking with everyone and feel happy about my results. My nurse is always so kind and answers any questions I have.
How was your experience with Jennifer Phy at The Center for Reproductive Medicine of Lubbock?
I love how Dr Phy made me feel hopeful about having a child but I wish I got to see her more often. My first appointment she did an ultrasound and I loved being under her care. I want to do IVF under her care but they charge around 20,000 and I do not have the money.
What's one piece of advice would you give a prospective patient of Jennifer Phy at The Center for Reproductive Medicine of Lubbock?
She is very caring and wants to make your dreams come true.
During treatment, were you treated like a number or a human with Jennifer Phy at The Center for Reproductive Medicine of Lubbock?
She was very kind and made me feel wonderful.
Describe the protocols Jennifer Phy used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
I stopped Clomid and she had me start Femara 2.5 mg x 2. I took that for 5 days starting cycle day 3-7. I did a baseline ultrasound on day 3 and went back on day 10 to see my follicles. If my follicles were bigger than 18 I would trigger with ovidril.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock.
I love going for ultrasounds. The front desk are always welcoming. I feel comfortable talking with everyone and feel happy about my results. My nurse is always so kind and answers any questions I have.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The clinic is very nice and welcoming. I love how clean it is and the lobby is very nice. I love how it’s set up with everything you need in the bathroom to everything you need in the room. The temperature is always perfect since ultrasounds happen at every appointment.
Describe the costs associated with your care under Jennifer Phy at The Center for Reproductive Medicine of Lubbock.
20,000 IVF
Describe Jennifer Phy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Center for Reproductive Medicine of Lubbock.
No
10
Doctor
Jennifer Phy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 27 - 28
1 IUI
Endometriosis
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
I got pregnant on my own shortly after I started seeing her [Dr. Janelle Dorsett] and had a miscarriage. She was so comforting and empathetic and shared her own miscarriage expirience with me. She was always hopeful without being unrealistic, which is what I feel I needed in a doctor...I took Femara, Ovidrel, and one other injection that I cannot recall the name of...Trust her and her process! She knows what she’s doing.
Every person in the clinic [The Center for Reproductive Medicine of Lubbock] knew me by name and remembered me every time I went in...The only negative I would say is the wait sometimes. But for a small clinic it is expected. Other than that, everything was great about the clinic. It is clean but almost warm feeling. The place is sort of hard to find but when you’ve been there once it is easy to remember, plus if you can’t find it they explain it well over the phone.
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
I got pregnant on my own shortly after I started seeing her and had a miscarriage. She was so comforting and empathetic and shared her own miscarriage expirience with me. She was always hopeful without being unrealistic, which is what I feel I needed in a doctor.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Trust her and her process! She knows what she’s doing.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Every person in the clinic knew me by name and remembered me every time I went in.
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
I do not remember doses but I took Femara, Ovidrel, and one other injection that I cannot recall the name of.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock. (Assigned nurse: Amy )
Amy, and all the other nurses, knew me by name and were always so nice. She was exptremely hopeful and supportive!
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The only negative I would say is the wait sometimes. But for a small clinic it is expected. Other than that, everything was great about the clinic. It is clean but almost warm feeling. The place is sort of hard to find but when you’ve been there once it is easy to remember, plus if you can’t find it they explain it well over the phone.
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
I do not remember the cost.
Describe Janelle Dorsett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Center for Reproductive Medicine of Lubbock.
We did not transfer.
10
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Successful
10
10
2 IUI
PCOS
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Janelle Dorsett] was extremely professional and had a wonderful bedside manner...you have complete understanding of what to expect and what steps to take. She wastes no time...I did two rounds of clinics and shots with my first baby. I had unsuccessful IUI and then was able to conceive the next round of drugs. With my second child, I did one round of drugs and was pregnant
The clinic [at The Center for Reproductive Medicine of Lubbock], itself can be hard to find, the first time you try to find it. It is located above a bank. It is clean and everyone is friendly and warm. It is obvious that are all there to help with your individual needs...[the nurses] were warm and very knowledgeable....willing to work with my schedule. One even met me for a check on a Saturday at 7 am
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Dr. Dorsett works hard to ensure that you have complete understanding of what to expect and what steps to take. She wastes no time. I have not sent anyone to her, yet, that hasn’t gotten pregnant. She’s the best!
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Listen to her. She will do everything in her power to ensure you’re comfortable and know what’s going on.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
She was extremely professional and had a wonderful bedside manner. We sat down and discussed the plan to get me pregnant in great detail. She told me exactly what I should expect.
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
I did two rounds of clinics and shots with my first baby. I had unsuccessful IUI and then was able to conceive the next round of drugs. With my second child, I did one round of drugs and was pregnant.
Describe your experience with the nursing staff at The Center for Reproductive Medicine of Lubbock.
They were warm and very knowledgeable. I appreciated that they were willing to work with my schedule. One even met me for a check on a Saturday at 7 am!
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The clinic, itself can be hard to find, the first time you try to find it. It is located above a bank. It is clean and everyone is friendly and warm. It is obvious that are all there to help with your individual needs.
Describe the costs associated with your care under Janelle Dorsett at The Center for Reproductive Medicine of Lubbock.
My insurance covered some with my first visits. I still spent around $7,000. When I was trying to get pregnant with my second child, my insurance changed and was not an approved one by the clinic. I spent around $3,500. I only did one month of treatment, but luckily, found out I had become pregnant, anyway, the next month.
10
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2019 - 2020, Unknown Success
10
10
Age 33 - 34
2 IUI
Anovulation
PCOS
Prefer not to answer
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
[Dr. Jennifer Phy] gives each patient the upmost respect of his/her time and concern...She is very thorough and takes her time with each patient she sees...She is very open about being as aggressive or non-aggressive as we want to be...has always shown the upmost respect to me and my husband at each and every visit...takes each question/concern with dignity and respect.
The nursing staff at [The Center for Reproductive Medicine of Lubbock] are very well organized and show the upmost respect to all patients that they see...Confidentiality is very well managed with all nurses/staff...clinic is very well organized and maintained efficiently...[Dr. Phy] makes sure to go over and answer any questions that each patient has
How was your experience with Jennifer Phy at The Center for Reproductive Medicine of Lubbock?
Dr. Phy is a wonderful asset to the hospital and clinic that she practices at. She is very thorough and takes her time with each patient she sees. She makes sure to go over and answer any questions that each patient has and has always shown the upmost respect to me and my husband at each and every visit.
What's one piece of advice would you give a prospective patient of Jennifer Phy at The Center for Reproductive Medicine of Lubbock?
Don't be afraid to ask any question or concern that you may have. Dr. Phy is no respector of persons and takes each question/concern with dignity and respect.
During treatment, were you treated like a number or a human with Jennifer Phy at The Center for Reproductive Medicine of Lubbock?
Dr. Phy gives each patient the upmost respect of his/her time and concern. She is a fantastic doctor that cares about her patients well-being and satisfaction.
Describe the protocols Jennifer Phy used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
Dr. Phy is very adament about me being able to conceive one, healthy child at a time based on my condition. She is very open about being as aggressive or non-aggressive as we want to be.
Describe your experience with the nursing staff at The Center for Reproductive Medicine of Lubbock.
The nursing staff at this clinic are very well organized and show the upmost respect to all patients that they see. Confidentiality is very well managed with all nurses/staff.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
This clinic is very well organized and maintained efficiently. Every staff member shows the upmost respect to each and every patient and treats everyone fairly. I would recommend anyone to this clinic and to this particular doctor in general for any fertility need.
10
Doctor
Jennifer Phy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
7
7
Age 30
2 IUI
1 IVF
Endometriosis
Other
Income $50K - $99K
2nd of 3 Docs
Neutral
Neutral
Success w/ Doc Not sure
Review of
She [Dr. Janelle Dorsett] pushes for IVF almost immediately, she likes to get to the root of the problem fast. Very very knowledgeable, above an average persons head most of the time!! Takes time for your questions, though you won't see her much...4 rounds of letrozole next Laparoscopy surgery and found stage 3 endometriosis, 2 IUI's. Unsuccessful. IVF next, but found a Dr with better prices...I had to tell them what my recent history with them was, even after being in there many times
4 rounds of letrozole [at The Center for Reproductive Medicine of Lubbock]...next Laparoscopy surgery and found stage 3 endometriosis, 2 IUI's. Unsuccessful. IVF next, but found a Dr with better prices...[nurses are] Great, called me by name. Receptionist was awesome...A great place to start your journey, often quiet and hardly ever a wait time. They also work with you on week ends if that's how your cycle turns out.Also are great with the paperwork side, receipts ect...
How was your experience with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
She pushes for IVF almost immediately, she likes to get to the root of the problem fast. Very very knowledgeable, above an average persons head most of the time!! Takes time for your questions, though you won't see her much.
What's one piece of advice would you give a prospective patient of Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
Save ahead of time , so you can keep going once your in it.
During treatment, were you treated like a number or a human with Janelle Dorsett at The Center for Reproductive Medicine of Lubbock?
I had to tell them what my recent history with them was, even after being in there many times
Describe the protocols Janelle Dorsett used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
4 rounds of letrozole next Laparoscopy surgery and found stage 3 endometriosis, 2 IUI's. Unsuccessful. IVF next, but found a Dr with better prices.
Describe your experience with the nursing staff at The Center for Reproductive Medicine of Lubbock.
Great, called me by name. Receptionist was awesome.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
A great place to start your journey, often quiet and hardly ever a wait time. They also work with you on week ends if that's how your cycle turns out.Also are great with the paperwork side, receipts ect...
7
Doctor
Janelle Dorsett
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of

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