The Fertility Center of Michigan

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Grand Rapids
3230 Eagle Park Drive NE
Grand Rapids, MI 49525
(616) 988-2229
Grand Rapids - Women's Center/Downtown (closed)
555 MidTowne
Grand Rapids, MI 49503
(616) 988-2229
Kalamazoo
317 South Drake Rd
Kalamazoo, MI 49009
(269) 324-5100
Mason
1100 S. Cedar Street
Mason, MI 48854
(616) 988-2229
Traverse City
1200 6th Street
Traverse City, MI 49684
(877) 904-4483
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On a scale from 0-10, how likely are you to recommend The Fertility Center of Michigan to a friend?
Strongly recommend: 70%Neutral: 24%Don't recommend: 6%8.9
208 assessments
  • 70% Strongly recommend (9-10)
  • 24% Neutral (7-8)
  • 6% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
8.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
1,001
Annual Cycles National Avg.
635
208 assessments
8
8
Age
39 - 40
Treated
2019 - 2020
Success with this Doc
?
Treatment
4 IUI, Donor Sperm
Diagnosis
Anovulation, PCOS
8
8
Dr. Dodds always addresses me by my first name throughout our conversations and looks me in the eyes whenever he is speaking to me. This makes me feel as though he is engaged in the conversation and not just going through the motions. He consistently explains everything fully and answers my questions until I am satisfied with the responses. He is always sympathetic when I return for treatment, and he genuinely seems to want me to have a successful pregnancy. I really feel as if he has a vested interest in me as a person and a future parent.
I saw ~6 nurses over the course of my 4 IUIs [at The Fertility Center of Michigan]. Most of the nurses were both knowledgeable and had a caring bedside manner. However, there were 1-2 nurses that were unable to answer my questions (and would not admit that they did not know the answer) and had more of an abrupt manner...Each IUI was ~$250...A lot of the individual treatment information is provided either verbally or in hand-written notes rather than prescribed packets or post-visit documentation tied to your patient account (that you can access as a patient). This can make your treatment confusing after you leave the clinic, although nurses are always happy to clarify if you call. The second downside to this clinic is their limited hours. If you need treatment information over the weekend, you must call their emergency line, and they may not respond until Monday (holidays are even worse). In addition, if yo
Age
39 - 40
Treated
2019 - 2020
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, Donor Sperm
Diagnosis
Anovulation, PCOS
8
8
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is very caring and experienced. He founded the clinic, and I believe he has been a reproductive endocrinologist for approximately 30 years. In addition, he specializes in PCOS, my fertility issue. Therefore, I have a great deal of confidence in his ability to maximize my potential to be a parent. The only negative comment I have about Dr. Dodds is that I think is so knowledgeable that he sometimes forgets that I (as a patient) am not. He is always happy to clarify any confusion, but the first time he explains something, it is not always clear (e.g., certain details are missing or he mentions a term we had not previously discussed).
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
If you have any questions or need clarification, please ask. Dr. Dodds wants to ensure all his patients have a clear understanding of their treatment.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds always addresses me by my first name throughout our conversations and looks me in the eyes whenever he is speaking to me. This makes me feel as though he is engaged in the conversation and not just going through the motions. He consistently explains everything fully and answers my questions until I am satisfied with the responses. He is always sympathetic when I return for treatment, and he genuinely seems to want me to have a successful pregnancy. I really feel as if he has a vested interest in me as a person and a future parent.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I did 4 IUI cycles. 3 were with Femara (5 mg for 5 days) and Estrace (vaginally) because of a thin uterine lining on ultrasound. Estrace was taken before and after IUI. For one of the cycles, I did a stepwise Femara cycle, as the first 5 days did not produce mature follicles. This resulted in the production of mature follicles after the stepwise administration. For the 4th IUI, I took Femara (5 mg for 5 days) and Gonal-F (75 IU) injections prior to IUI. For all IUIs, I did an Ovidrel injection 48 hours prior to the IUI.
Describe your experience with the nursing staff.
I saw ~6 nurses over the course of my 4 IUIs. Most of the nurses were both knowledgeable and had a caring bedside manner. However, there were 1-2 nurses that were unable to answer my questions (and would not admit that they did not know the answer) and had more of an abrupt manner.
Describe your experience with The Fertility Center of Michigan.
The clinic has a long history and many patients, so I feel that overall, this facility has the collective experience and knowledge that makes me confident in obtaining a positive treatment outcome. However, there are aspects of this center that are quite unorganized. A lot of the individual treatment information is provided either verbally or in hand-written notes rather than prescribed packets or post-visit documentation tied to your patient account (that you can access as a patient). This can make your treatment confusing after you leave the clinic, although nurses are always happy to clarify if you call. The second downside to this clinic is their limited hours. If you need treatment information over the weekend, you must call their emergency line, and they may not respond until Monday (holidays are even worse). In addition, if you have a full-time job, you should be prepared to miss work, as all treatments are done during the business day (8:30AM-3:30PM only). Finally, the billing department is incredibly disorganized, so you should be prepared to essentially keep meticulous track of your own financial accounting.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Each IUI was ~$250.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
7
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
7
7
I've only ever seen Dr. Shavell twice in two years, during consults. She's very sweet, but she has nurses perform IUI procedures (and not very well), a different doctor performed my HSG and any time I place a call or send a message to her directly it's always a nurse that responds...We were diagnosed with unexplained infertility though and given a packet of pre-determined steps with none ever working for us. Our care is really left in the hands of nurses, we never hear from the doctor or see her during/after procedures and ultrasounds unless we want to pay out of pocket for another consult.
All [the nurses at The Fertility Center of Michigan] are kind. Very disappointed they are the ones that perform the IUI though. Had two different nurses and neither really inspired confidence, they knew what to do just didn't seem to have much skill in it. Neither IUI worked and it was $1,400 down the drain...Terrible business hours for anyone that works a regular job and is expected to drive back and forth multiple times a month in the middle of the day for ultrasounds. The staff there also seems to forget everything is being paid out of pocket by most of us and every time we come we're charged hundreds of dollars, and are disapproving when trying to minimize appointments. The front registration staff are phenomenal.
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
7
7
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is very nice and soft spoken, easy to talk to. We were diagnosed with unexplained infertility though and given a packet of pre-determined steps with none ever working for us. Our care is really left in the hands of nurses, we never hear from the doctor or see her during/after procedures and ultrasounds unless we want to pay out of pocket for another consult.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
You're just one of many. She is kind and knowledgeable but don't plan for her to actually be involved in your care unless you're doing IVF.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
I've only ever seen Dr. Shavell twice in two years, during consults. She's very sweet, but she has nurses perform IUI procedures (and not very well), a different doctor performed my HSG and any time I place a call or send a message to her directly it's always a nurse that responds.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
HSG that came back normal, 3 rounds of clomid, 4 rounds of Femara in attempt to see if any of these things would produce more follicles to increase chances of pregnancy. I was already ovulating on my own and ended up with multiple follicles twice. Also went on estrogen and progesterone to thicken lining when Femara thinned it. No success from any treatments.
Describe your experience with the nursing staff.
All are kind. Very disappointed they are the ones that perform the IUI though. Had two different nurses and neither really inspired confidence, they knew what to do just didn't seem to have much skill in it. Neither IUI worked and it was $1,400 down the drain.
Describe your experience with The Fertility Center of Michigan.
Terrible business hours for anyone that works a regular job and is expected to drive back and forth multiple times a month in the middle of the day for ultrasounds. The staff there also seems to forget everything is being paid out of pocket by most of us and every time we come we're charged hundreds of dollars, and are disapproving when trying to minimize appointments. The front registration staff are phenomenal.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Expensive, my insurance doesn't cover most of it. Ultrasounds are frequent and usually cost $175-250 depending on limited or complete (although even when charging for complete ultrasound the cervix isn't evaluated and a VERY fast sweep of the uterus is performed that's not very diagnostic). IUIs were around 700 each time, the HSG was probably closer to 1000 but I can't remember the exact numbers for sure. Consults are over 100, and then another 50 every time I talk to a nurse in the clinic after ultrasounds.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Not to that point yet
7
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
30 - 35
Treated
2015 - 2020
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage
10
9
One week before the transfer, we discovered my remaining tube now was blocked and had hydro. She [Dr. Valerie Shavell] did another laparoscopy to remove it. And we are waiting for Covid to be stable before doing the transfer our last two remaining embryos...She seems to prefer two embryos while giving the risks of multiple pregnancies but letting us know that the success rates are higher with transferring two vs one...She was extremely sympathetic while waiting for an imminent miscarriage. She has great bedside manner and expresses empathy for the ups and downs of the process.
IUIs - a couple hundred each [at The Fertility Center of Michigan]...IVF retrieval with fresh - $8000 plus meds...frozen transfer - $4500 plus meds...The whole process takes longer than you want it to. 2 months for the consult, then the testing might take a month or two to do labs at certain times of your cycle. There is a small month or two wait list for IVF and it all depends on where you are in your cycle too. The clinic is well run, everyone is super friendly and supportive.
Age
30 - 35
Treated
2015 - 2020
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage
10
9
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was fantastic from the very beginning. I've done three IUIs, one egg retrieval, and three transfers that have resulted in my two children. We are currently under her care for another transfer for hopefully baby #3. She doesn't rush to the next treatment unless she feels it's the right move, included us in the decisions as well. She's performed two laparoscopy surgeries on me and has been very attentive to an issues or questions.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
She is a bit softer spoken. But she answers all questions thoroughly and is extremely empathetic.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
She was extremely sympathetic while waiting for an imminent miscarriage. She has great bedside manner and expresses empathy for the ups and downs of the process.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
We did three IUIs while knowing that one tube was blocked and the other was damaged. It felt okay trying this before going to IVF. Before IVF, she removed the blocked tub because it had hydro in it. We did an egg retrieval and fresh transfer of two embryos that resulted in a singleton pregnancy that resulted in a miscarriage at 11 weeks. We did a fresh transfer of two embryos that resulted in a twin pregnancy, but we lost one baby at 9 weeks, but it resulted in my healthy first born daughter. We returned two years later and did another frozen transfer of two embryos that resulted in my second healthy daughter. We are currently under care for another transfer. One week before the transfer, we discovered my remaining tube now was blocked and had hydro. She did another laparoscopy to remove it. And we are waiting for Covid to be stable before doing the transfer our last two remaining embryos.
Describe your experience with the nursing staff.
Very easy to communicate via phone or message. Answered all my questions that came and got me in contact with the dr as needed.
Describe your experience with The Fertility Center of Michigan.
The whole process takes longer than you want it to. 2 months for the consult, then the testing might take a month or two to do labs at certain times of your cycle. There is a small month or two wait list for IVF and it all depends on where you are in your cycle too. The clinic is well run, everyone is super friendly and supportive.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
IUIs - a couple hundred each IVF retrieval with fresh - $8000 plus meds frozen transfer - $4500 plus meds
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
She seems to prefer two embryos while giving the risks of multiple pregnancies but letting us know that the success rates are higher with transferring two vs one.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
I had called on cycle day 1 and was to start meds on cycle day 21, at one point I called for another reason and they acted surprised that I had started meds. It appears like a nurse didn't record my cycle day 1 notes and that she had given me a start date for the meds. Everything was fine, they did have me scheduled for that month and everything proceeded fine.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
10
Age
23 - 24
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, PCOS
9
10
Dr. Young gave us lots of advice on what treatment options to pursue first and what was best for us. He never judged us for pursuing fertility treatments in our early twenties. My health was always his #1 priority and he would take possible concerns seriously...He encouraged us to try options that were not as financially difficult since we were so young and had only tried clomid before meeting him. He made us feel like we had control over what treatments we would be doing, yet we knew he would not put us in a situation that did not make sense. His humor and social skills are a bit dry, but he is so smart and knows what he is doing. He took time to get to know us and made sure we left the office knowing exactly what to do and what to expect. For our IVF cycle, he would not add more treatments to our plan without asking us and explaining the benefits. We have always trusted Dr. Young to help us make the best decisions for us to start our family. Although we did not see him at every visit, he was always available via phone if needed.
I had my retrieval but was close to overstimulation, so my fresh transfer was cancelled [at The Fertility Center of Michigan]...There are no words that could ever describe my love for the nursing staff...They are so compassionate and take the time to really explain our treatment plans. I have never left feeling overwhelmed or confused. They are so encouraging, yet realistic about what to expect. They have asked me what I expect and desire from them (blunt or straight to the point, talking it out vs. letting it sink in, etc). They truly are wonderful and so experienced.
Age
23 - 24
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, PCOS
9
10
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young has always taken us seriously from our first meeting. He encouraged us to try options that were not as financially difficult since we were so young and had only tried clomid before meeting him. He made us feel like we had control over what treatments we would be doing, yet we knew he would not put us in a situation that did not make sense. His humor and social skills are a bit dry, but he is so smart and knows what he is doing. He took time to get to know us and made sure we left the office knowing exactly what to do and what to expect. For our IVF cycle, he would not add more treatments to our plan without asking us and explaining the benefits. We have always trusted Dr. Young to help us make the best decisions for us to start our family. Although we did not see him at every visit, he was always available via phone if needed.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Trust that he will help you make the best decisions for your personal and unique situation. Also, that he may not seem as personable/warm in person, however his actions speak wonders of how much he cares and desires for his patients to start their families.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Although his social skills were a bit dry and awkward, Dr. Young gave us lots of advice on what treatment options to pursue first and what was best for us. He never judged us for pursuing fertility treatments in our early twenties. My health was always his #1 priority and he would take possible concerns seriously.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Young started me on metformin right away due to my pcos. I started at 1000mg and worked up to 1500mg. I continue to receive 6 month blood work checks for this med. When we first started at the fertility center, we had only tried 50mg, 100mg, and 150mg of clomid at our OBGYN. Dr Young suggested clomid along with metformin and ovidrel. We tried 100mg and 150mg, not timed intercourse with no success due to no follicle growth. He then suggested femara 7.5mg with ovidrel. I responded to that and tried that for a few months with timed intercourse. Eventually I did femara, ovidrel and IUI with no success for about 2 months. I then moved to injections (gonal f) and did this for a couple months with IUI with no success. When then decided on IVF. I had my retrieval but was close to overstimulation, so my fresh transfer was cancelled. Our frozen transfer is in October. Dr. Young told us after the first few months of IUIs, that we may need to look into IVF, but he never made us feel pressured to jump into it until we gave it a few more tries.
Describe your experience with your nurse at The Fertility Center of Michigan.
There are no words that could ever describe my love for the nursing staff at The Fertility Center. They are so compassionate and take the time to really explain our treatment plans. I have never left feeling overwhelmed or confused. They are so encouraging, yet realistic about what to expect. They have asked me what I expect and desire from them (blunt or straight to the point, talking it out vs. letting it sink in, etc). They truly are wonderful and so experienced.
Describe your experience with The Fertility Center of Michigan.
Everyone in the office, no matter the role, is friendly and compassionate. If you leave a message, they will get back with you in a timely manner. There is a lot that is not covered by most insurances, but that is not their fault personally, but it’s good to know going into it.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
My ultrasound and blood work was covered by insurance. IUIs were about $500-$600. And IVF cost roughly $9,000 with the extra cost of FET at $2,000 and meds around $3,000. Time lapse photography was around the upper hundreds to $1,000.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Young told us the benefits and pros/cons of transferring 2 vs. 1. He let us decided based on our preference after educating us on our options.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
There was only one time that I had gotten a phone call from a nurse that was supposed to go over my instructions. I had previously met with a nurse at the clinic and had my instructions written down, the phone call was to go over them one last time. The nurse on the phone was giving me different instructions (lower dosage than prescribed and wrong timing). After I said I did not think that was accurate she stated “let me open your chart.” It was concerning that she had called to go over meds, but implied that my chart had never been open to begin with. I complained to the clinic at my next visit, as my instructions were for a new cycle of gonal f, which is expensive medication to have it not work for a cycle.
9
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
9
Age
28
Treated
2019
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
Tubal Blockage
8
9
I feel the protocols for cycles are explained [by Dr. Valerie Shavell] but not alternatives or other options. It’s more of a this is it unless I were to press. I also have yet to hear risks associated except regarding OHSS and multiples...Simply told me that I could have no more than 2 transferred but I was given many many handouts on single embryo transfer...I feel like now after two failed transfers she remembers me and is ready and willing to work with me on our plan for the next cycle. Not as another number.
You need to be adamant about communication or you can get lost in the shuffle [at The Fertility Center of Michigan]. I needed help with a grant and the nurse consulting me did not make notes so I missed a deadline on a potentially huge opportunity. But honestly it’s probably because they are focused on care and treatments, not busy paperwork. So I can respect that...LOVE the nursing staff at the fertility center!!! Can’t say enough good things.
Age
28
Treated
2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Tubal Blockage
8
9
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
I think she is compassionate and caring, but until you are a committed patient and on the schedule I did not feel taken seriously. Now that I’ve gone through a few cycles I feel that we have a doctor patient relationship built.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Ask questions.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
I feel like now after two failed transfers she remembers me and is ready and willing to work with me on our plan for the next cycle. Not as another number.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
I feel the protocols for cycles are explained but not alternatives or other options. It’s more of a this is it unless I were to press. I also have yet to hear risks associated except regarding OHSS and multiples.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Kim)
LOVE the nursing staff at the fertility center!!! Can’t say enough good things.
Describe your experience with The Fertility Center of Michigan.
You need to be adamant about communication or you can get lost in the shuffle. I needed help with a grant and the nurse consulting me did not make notes so I missed a deadline on a potentially huge opportunity. But honestly it’s probably because they are focused on care and treatments, not busy paperwork. So I can respect that.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
They seem competitive, although I wish the ‘case management’ fee was explained more because it seems quite steep without explanation. They do give a discount on FET’s following a failed cycle.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Simply told me that I could have no more than 2 transferred but I was given many many handouts on single embryo transfer.
What specific things went wrong at The Fertility Center of Michigan?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
I think a lot went right but I just have had more experiences with the paperwork/clinical side of things. As far as IVF/FET treatments things have all gone right so far except a successful cycle.
8
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
31 - 35
Treated
2015 - 2019
Success with this Doc
?
Treatment
3 IUI, IVF
Diagnosis
Male Factor, Unexplained
8
8
She [Dr. Shavell] went out of her way to personally call me. It was greatly heartfelt and appreciated. ... After 3 failed IUI attempts and 2 additional rounds of femara that also failed, it was so heartbreaking! We just started our 2nd round of IVF. We will be doubling all of our dosages for injections and taking a stronger approach. ... She personally took time out of her day to call me and apologize for the situation even though it was not any fault of her own.
They [The Fertility Center of Michigan] are very good with scheduling. I generally get a call back within a few hours if they are experiencing high call volumes. The only downfall is that you do not see the Dr.s very often at all for how much they are charging you. Be very prepared to see staff members often. It is extremely expensive for fertility treatments, you have many additional costs that are not included in the overall IVF package they quote. This would include bloodwork, and ultrasounds. Something we thought should be included with the pricing.
Age
31 - 35
Treated
2015 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, IVF
Diagnosis
Male Factor, Unexplained
8
8
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
We had to cancel an egg retrieval which was so disheartening after finishing half of our shots/medications. She personally took time out of her day to call me and apologize for the situation even though it was not any fault of her own.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Be open minded through the process as things change often. Be more prepared to talk to all of the staff and nurses and ask many questions. You truly don't talk to the Dr often.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
She went out of her way to personally call me. It was greatly heartfelt and appreciated.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
We decided to do a full IVF cycle. My body decided to produce one very large egg (many other small eggs that just would not be able to catch up) which resulted in having to postpone our IVF. After 3 failed IUI attempts and 2 additional rounds of femara that also failed, it was so heartbreaking! We just started our 2nd round of IVF. We will be doubling all of our dosages for injections and taking a stronger approach. Nothing like watching your dreams being crushed 6 different times. Still we remain positive and continue on. We are definitely praying for a healthy miracle.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Libby)
I cannot say enough good things about Libby. She answers every question I have with such care and compassion. I have seen a few nurses, but she just seems to stand out with her personal care.
Describe your experience with The Fertility Center of Michigan.
They are very good with scheduling. I generally get a call back within a few hours if they are experiencing high call volumes. The only downfall is that you do not see the Dr.s very often at all for how much they are charging you. Be very prepared to see staff members often. It is extremely expensive for fertility treatments, you have many additional costs that are not included in the overall IVF package they quote. This would include bloodwork, and ultrasounds. Something we thought should be included with the pricing.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
We have personally spent over $25,000 and counting for fertility treatments. It is extremely overwhelming financially when you're constantly getting a bill for treatment plans and services. It hits harder after a failed attempt where you have to pay for more injections or medications. IVF and fertility are extremely expensive at this center. It is our closest option for being able to make appointments on a regular routine basis.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We thought it best to do a multiple embryo transfer after much discussion with our Dr. This next month feels like a standstill for time.
What specific things went wrong at The Fertility Center of Michigan?
  • Scheduled the wrong procedure
8
Doctor
Valerie Shavell
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Valerie Shavell at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
30 - 35
Treated
2014 - 2019
Success with this Doc
Yes
Treatment
4 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality, Recurrent Pregnancy Loss
10
10
Dr. Shavell has a very gentle and patient bedside manner. She has a way of putting the anxious mind at ease and is very accommodating to any special needs...As a woman who has gone through several pregnancy losses, the promptness and compassion Dr. Shavell has shown me was invaluable. I am so grateful for all of her help and highly recommend her to anyone seeking thorough and compassionate treatment...has always honestly and thoroughly discussed my treatment options with me while demonstrating kindness and compassion. I was impressed by how thoroughly she reviewed and understood my particular infertility history prior to my initial consultation. She keeps in close communication with me and has always made me feel I could speak openly with her about my treatment plan.
The staff [at The Fertility Center of Michigan] is very friendly and compassionate. The nurses are highly trained and a good resource for patients with questions. They usually can get me in for my appointments at my requested time and have always been able to bring me in for same-day evaluations in emergent situations...The nursing staff was always friendly and available. They were well-educated and able to thoroughly answer my questions.
Age
30 - 35
Treated
2014 - 2019
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality, Recurrent Pregnancy Loss
10
10
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell has always honestly and thoroughly discussed my treatment options with me while demonstrating kindness and compassion. I was impressed by how thoroughly she reviewed and understood my particular infertility history prior to my initial consultation. She keeps in close communication with me and has always made me feel I could speak openly with her about my treatment plan.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell has a very gentle and patient bedside manner. She has a way of putting the anxious mind at ease and is very accommodating to any special needs.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell took the time to thoroughly review my fertility history and discuss my options in a kind, yet honest, manner. On multiple occasions she went above and beyond for me, including staying into the late hours of the evening to care for me after my surgery and arriving before her scheduled office hours to evaluate me for bleeding while I was pregnant. As a woman who has gone through several pregnancy losses, the promptness and compassion Dr. Shavell has shown me was invaluable. I am so grateful for all of her help and highly recommend her to anyone seeking thorough and compassionate treatment.
Describe your experience with the nursing staff.
The nursing staff was always friendly and available. They were well-educated and able to thoroughly answer my questions.
Describe your experience with The Fertility Center of Michigan.
The staff is very friendly and compassionate. The nurses are highly trained and a good resource for patients with questions. They usually can get me in for my appointments at my requested time and have always been able to bring me in for same-day evaluations in emergent situations.
10
Doctor
Valerie Shavell
Communication
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
10
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 IUI, Donor Sperm
Diagnosis
9
10
[Dr. Shavell] has a very kind and caring demeanor. She is gentle while knowledgeable. I never felt like I was just another appointment in her book. She never seemed to be in a rush and always took time to answer our questions and give thorough explanations...We left every appointment feeling like we knew what was happening. Anytime we didn't get the result we wanted, she immediately came up with a plan of action which left us feeling confident, and in the end, got the result we wanted.
The entire staff at TFC were friendly, helpful, and professional...All of the staff are attentive and professional. The clinic itself is clean, organized, and welcoming. As my wife and I are a same-sex couple, we are always a little apprehensive about how we will be treated but this was absolutely a non-issue at TFC (thanks for the rainbow flag at the front desk!). We never had to wait too long for our appointments. Whether we were having a financial consultation, a sperm donor consultation, an ultrasound, or the procedure itself - we felt well taken care of and had an overall great experience.
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, Donor Sperm
Diagnosis
9
10
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Overall we had a great experience with Dr. Shavell. She has a very calming personality which is a huge positive for those undergoing something that is already anxiety-provoking, such as fertility treatments. She is thorough, knowledgeable, and always took the time to speak with us. She answered all questions no matter how big or small. We left every appointment feeling like we knew what was happening. Anytime we didn't get the result we wanted, she immediately came up with a plan of action which left us feeling confident, and in the end, got the result we wanted.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
If you are looking for a doctor who is calm, warm, sympathetic, and attentive, Dr. Shavell would be a great fit for you. Her quiet nature is immediately calming and reassuring. If you prefer a doctor who is a little more firm or hard-lined, she would not be a good fit.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell has a very kind and caring demeanor. She is gentle while knowledgeable. I never felt like I was just another appointment in her book. She never seemed to be in a rush and always took time to answer our questions and give thorough explanations.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
We tried a natural cycle for our first IUI. Actually, I miscalculated my ovulation and when we went in for our mid-cycle ultrasound, we learned that I had already ovulated and it was too late. Dr. Shavell reassured us that we could try again the following cycle, which we did. She had me come in earlier, and quite often throughout the week, to track follicle growth to ensure we didn't miss the window of opportunity this time. I was prescribed the trigger shot (Ovidrell) to administer at midnight on a Saturday so that we could do the IUI on a Monday. Dr. Shavell was the one to perform the IUI. It was a simple and quick procedure. Unfortunately we did not get pregnant from that try. A few months later we tried for the 2nd time with similar protocol - ovulation tracking through an OPK in the mornings and then tracking follicle growth via ultrasound as the time grew closer. There was no need for a trigger shot this time; I ovulated on a Thursday morning and went in right away for the IUI (which was performed by a nurse, not Dr. Shavell). The nurse inserted a mesh plug after the procedure. Two weeks later we got our positive result!
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Francillia (Fran) Tavernier)
The entire staff at TFC were friendly, helpful, and professional. We worked the closest with Fran, who showed great communication and compassion. We really developed a positive relationship with her and felt like she truly cared about us and our journey. Fran was always available via phone or email and would check in with us often.
Describe your experience with The Fertility Center of Michigan.
TFC is a wonderful clinic. All of the staff are attentive and professional. The clinic itself is clean, organized, and welcoming. As my wife and I are a same-sex couple, we are always a little apprehensive about how we will be treated but this was absolutely a non-issue at TFC (thanks for the rainbow flag at the front desk!). We never had to wait too long for our appointments. Whether we were having a financial consultation, a sperm donor consultation, an ultrasound, or the procedure itself - we felt well taken care of and had an overall great experience.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
We used all of the money from our wedding to cover our costs, so we did not have to pay out of pocket. If I had to do an overall estimate of the total cost, it would be about $10,000.
9
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Anovulation, PCOS
10
10
Dr. Young explained everything about our next steps in treatment in detail. He is straight to the point, but will answer any questions that you have. We never felt rushed in the appointment and were able to have all of our questions answered no matter how small it might be...He has so much knowledge...He discussed why previous treatments hadn’t worked and why he was recommending me to use oral medication and injectables. He discussed why my lab values and PCOS were affecting our fertility each month and how this new plan would help us overcome my medical issues. So far, I have not fallen pregnant, but I am positive that we will get the right treatment plan and positive pregnancy soon.
There are two nurses that I work with [at The Fertility Center of Michigan] every time I go into the office. They are both so compassionate and make me feel like they actually care about each cycle and helping us start our family. They help to explain the treatment plan from the doctor and answer any questions that I might have. I never feel rushed when I am in with my nurses...I don’t know if I have enough words to explain how much I have loved working with this clinic. The staff at the front desk remember me and my preferences, including that I like to pay my bill before I am seen, so that I can get back to work quicker. They are often running early for appointments. Everyone is friendly and caring and make me feel like I am being cared for every step of this journey. Scheduling is often quite easy with my work schedule. If I have to call and leave a message, someone is calling me back in less than an hour... This clinic has given me hope. Clinic Nps
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Anovulation, PCOS
10
10
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young explained everything about our next steps in treatment in detail. He is straight to the point, but will answer any questions that you have. We never felt rushed in the appointment and were able to have all of our questions answered no matter how small it might be.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Have a list of questions ready to ask Dr. Young. He has so much knowledge and was able to answer questions I wasn’t able to find from “Dr. Google”
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young sat down with my husband and I and explained my treatments in detail and kept asking if we had any questions or concerns throughout the whole visit. He truly listened to us and what we were looking for.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
He discussed why previous treatments hadn’t worked and why he was recommending me to use oral medication and injectables. He discussed why my lab values and PCOS were affecting our fertility each month and how this new plan would help us overcome my medical issues. So far, I have not fallen pregnant, but I am positive that we will get the right treatment plan and positive pregnancy soon.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy)
There are two nurses that I work with every time I go into the office. They are both so compassionate and make me feel like they actually care about each cycle and helping us start our family. They help to explain the treatment plan from the doctor and answer any questions that I might have. I never feel rushed when I am in with my nurses.
Describe your experience with The Fertility Center of Michigan.
I don’t know if I have enough words to explain how much I have loved working with this clinic. The staff at the front desk remember me and my preferences, including that I like to pay my bill before I am seen, so that I can get back to work quicker. They are often running early for appointments. Everyone is friendly and caring and make me feel like I am being cared for every step of this journey. Scheduling is often quite easy with my work schedule. If I have to call and leave a message, someone is calling me back in less than an hour... This clinic has given me hope.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I have copays for every visit with the doctor. I often have $20-40 to pay after insurance for my ultrasounds/screen-scans. Medication has ranged from $10 per cycle to $175 per cycle after insurance.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
30 - 35
Treated
2014 - 2019
Success with this Doc
?
Treatment
2 IVF, Embryo Freezing
Diagnosis
Endometriosis, Male Factor
9
9
We are on our second round of testing through Yale doing the Endometrial Function Test [with Dr. Shavell]...treating the endometriosis by doing 2 months of Lupron prior to testing month. We are also adjusting estrogen and progesterone doses...is super compassionate. You can also tell that she wants to hear from you, how you are feeling and what your concerns are. She will take what you are saying and will fully consider how it could potentially be affecting your treatment. I also feel as if she has never given up on us, even though we have not yet been able to concieve. She continues to sign to try to figure it out.
When I first started going to the clinic [The Fertility Center of Michigan] it felt unorganized. Since then, I have noticed that they have done a good job about putting out surveys and I feel as if they have really taken the information and made changes. The last couple of years have been much better...For the most part the nurses in the office are nothing but excellent. There have been times however where I have felt as if they were not familiar with my case or where I was with my protocol. When I would ask questions I felt as if rather than reviewing my filing and getting be solid information, I would receive some guess work. This has only happened a couple of times. For the most part they are on the ball.
Age
30 - 35
Treated
2014 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, Embryo Freezing
Diagnosis
Endometriosis, Male Factor
9
9
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
As a patient, I would highly recommend her. She is well educated and compassionate. She has an awesome bed sideanner and you truly feel like she is listening. She also has so e a great job of trying to figure our case out by tapping into the knowledge of her partners and other fertility clinic.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
When you do get time with her, ensure you write down all of your questions before hand so you don't forget anything. She is great but you don't get a ton of one on one time with her.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavelle is super compassionate. You can also tell that she wants to hear from you, how you are feeling and what your concerns are. She will take what you are saying and will fully consider how it could potentially be affecting your treatment. I also feel as if she has never given up on us, even though we have not yet been able to concieve. She continues to sign to try to figure it out.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
Round 1 -Egg retrieval and fresh transfer using Gonal F, Menpur, and Cetrotide. - chemical pregnancy Round 2 Frozen embryo transfer using Lupron, Estrace, Progesterone. - negative Round 3 - Frozen embryo transfer using Lupron, Estrace, and resistant uterine protocol of ibuprofen, Xanax, prednisone. - negative Round 4 - Frozen embryo transfer, stimulation cycle using gonal. Thought was that I responded better to stimulation rather than suppression - negative Round 5 - Did an Endometrial Receptivity test prior to frozen embryo transfer. Showed I needed 12 less hours of prednisone if following previously used stimulation protocol. Negative Round 6 - Full retrieval with PGS testing of embryos followed by a frozen embryo transfer with previously suggested protocol from ERA. Negative Round 7 - yet to transfer. We are on our second round of testing through Yale doing the Endometrial Function Test. First round showed potential endometriosis and that I was taking too much progesterone. With this second round of testing we are treating the endometriosis by doing 2 months of Lupron prior to testing month. We are also adjusting estrogen and progesterone doses.
Describe your experience with the nursing staff.
For the most part the nurses in the office are nothing but excellent. There have been times however where I have felt as if they were not familiar with my case or where I was with my protocol. When I would ask questions I felt as if rather than reviewing my filing and getting be solid information, I would receive some guess work. This has only happened a couple of times. For the most part they are on the ball.
Describe your experience with The Fertility Center of Michigan.
When I first started going to the clinic it felt unorganized. Since then, I have noticed that they have done a good job about putting out surveys and I feel as if they have really taken the information and made changes. The last couple of years have been much better.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
For all treatment thus far, we have spent almost $80,000.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Shavelle has always been very honest about how many embryos are recommended. It seems that the office has protocols as to how many they are willing to transfer in which situations.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
As previously mentioned, I believe that changes have been made in the last couple of years to help make the clinic more well run and organized. There was one time where the MA failed to send in my prescription refill. There was one time where a nurse did not understand my particular case and gave me wrong medication information. Other than that, they have been great.
9
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Valerie Shavell at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38 - 41
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
3 IVF, Surrogacy
Diagnosis
Male Factor, Other
10
10
[Dr. William Dodds] Updated me every step of the way. Even called me after egg retrievals to go over things and give me his opinion even after business hours...I believe he is a very compassionate caring doctor. Very knowledgeable and truely cares. Will do what is best for the pt and he listens to what you have to say. Will come to a conclusion that works for everyone involved...On the first round we only ended up with 1 frozen embryo. So with the second and third round we did the same dosage of Menopur decreased the Gonal F and grew the follicles bigger due to the fact I had a more immature eggs duing the first round.
The office staff [at The Fertility Center of Michigan] are very nice and helpful. They all are very compassionate and willing to listen and help you out. They began to know you by name. I think it would be nice to see the same physician when they are adjusting med dosages but besides that they do a wonderful job...Loved Robin [nurse] very informative and helpful. Could call her for anything When she would get back with you in a timely manner.
Age
38 - 41
Treated
2016 - 2019
Success with this Doc
Yes
Race
Black or African-American
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF, Surrogacy
Diagnosis
Male Factor, Other
10
10
How was your experience with William Dodds at The Fertility Center of Michigan?
I believe he is a very compassionate caring doctor. Very knowledgeable and truely cares. Will do what is best for the pt and he listens to what you have to say. Will come to a conclusion that works for everyone involved.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
He is great. And easy to talk to. Do not be afraid to ask questions or tell him how you really feel about something.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He always talked to me. Updated me every step of the way. Even called me after egg retrievals to go over things and give me his opinion even after business hours.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I used Menopur 75,Gonal F, (do not rememberdose)and added cetrotide and then a trigger shot. On the first round we only ended up with 1 frozen embryo. So with the second and third round we did the same dosage of Menopur decreased the Gonal F and grew the follicles bigger due to the fact I had a more immature eggs duing the first round. The first round 5 retrieved 1 frozen. Second round 7 retrieved 3 frozen. Third round 14 retrieved 10 frozen.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin s)
Loved Robin very informative and helpful. Could call her for anything When she would get back with you in a timely manner.
Describe your experience with The Fertility Center of Michigan.
The office staff are very nice and helpful. They all are very compassionate and willing to listen and help you out. They began to know you by name. I think it would be nice to see the same physician when they are adjusting med dosages but besides that they do a wonderful job.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
Monitoring was always done in the morning so if medications needed to be changed they would call you in the afternoon to let you know. It went like a well oiled machine in my book.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Well we are around 24,000 which includes 3 rounds of IVF, monitoring, medications, and some of our gestational carriers things are paid for.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
No he said it was up to me and my gestational carrier.
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 Egg Freezing, IVF
Diagnosis
PCOS
10
10
If you are looking for a fertility doctor that will cover all aspects of your health, (physical, mental and emotional) Dr. Mili Thakur is the right doctor for you. Her knowledge of the field and compassionate bedside manor will give you confidence that you are in the best hands. She wants nothing more than success for all her patients on the safest path...encouraged me to take multiple vitamins such as prenatal, CoQ10, folic acid, vitamin C, fish oil, D-3, vitamin E and Metformin. There were multiple injections I used such as Lupron, Progesterone, and other standard medications for IVF treatment. We discussed ICSI and Blastocyst as the best options for my pregnancy success.
The clinic [The Fertility Center of Michigan] offers FREE counseling sessions with their in house counselor. They also have a monthly support group session that I have found helpful. The clinic is modern, clean and easy to access...The nurses give extreme patience with the many questions I've asked, sometimes multiple times. Their bedside manor also shows great compassion and understanding of the emotional roller coaster infertility dishes out. The nurses show incredible care with detail and being thorough.
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Architect
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing, IVF
Diagnosis
PCOS
10
10
How was your experience with Mili Thakur at The Fertility Center of Michigan?
During my time at The Fertility Center - Grand Rapids, Dr. Thakur has take incredible care of me through the many delays I've experienced. There were multiple surprises along the way due to my health, not any reflection of my clinic or doctor, such as surgeries to better improve my chances of pregnancies (tube removal and endometriosis removal). These issues were diagnosed by Dr. Thakur and she was able to change my medical plan to suit those needs. Dr. Thakur has been incredibly informative and empathetic. I feel Dr. Thakur truly cares about me and my opinion with my best interest and safety in mind.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
If you are looking for a fertility doctor that will cover all aspects of your health, (physical, mental and emotional) Dr. Mili Thakur is the right doctor for you. Her knowledge of the field and compassionate bedside manor will give you confidence that you are in the best hands. She wants nothing more than success for all her patients on the safest path.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
Dr. Mili Thakur has amazing bedside manor. She has kept me feeling reassured and well taken care of. Her ability to deliver news, both positive and negative, with extreme compassion rather an only clinical view let's me know I am at the right office with the right doctor.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Thakur encouraged me to take multiple vitamins such as prenatal, CoQ10, folic acid, vitamin C, fish oil, D-3, vitamin E and Metformin. There were multiple injections I used such as Lupron, Progesterone, and other standard medications for IVF treatment. We discussed ICSI and Blastocyst as the best options for my pregnancy success.
Describe your experience with the nursing staff.
The nurses give extreme patience with the many questions I've asked, sometimes multiple times. Their bedside manor also shows great compassion and understanding of the emotional roller coaster infertility dishes out. The nurses show incredible care with detail and being thorough.
Describe your experience with The Fertility Center of Michigan.
I have a limiting schedule with my career to allow for the many doctors appointments IVF warrants. The scheduling staff always found a way to fit my schedule. The clinic offers FREE counseling sessions with their in house counselor. They also have a monthly support group session that I have found helpful. The clinic is modern, clean and easy to access.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
For an egg retrial, fresh embryo transfer and the medications associated with it, I spent roughly $14,000.
Describe Mili Thakur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Mili Thakur has guided me through the process to the right decisions. Due to my age, medical diagnosis and preference, we have chosen to go the route of multiple embryo transfer with not more than 2 embryos.
10
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 36
Treated
2017 - 2019
Success with this Doc
?
Treatment
7 Fertility Medications
Diagnosis
Poor Egg Quality, Recurrent Pregnancy Loss, Other
10
10
He [Dr. William Dodds] had us try clomid for 6 rounds. unsuccessful. we then trying to set my body my body up for ivf, where my body did not respond to the drugs . this is when we found out that the D&C damaged uterus lining. he did everything to make sure we could have our family. he performed a surgery to attempt to restore my lining . unsuccessful...[Dr. Dodds] is caring . Explains plans in details. Answers all our questions. calls us back if we have questions. knows who we are
Everyone one at the clinic [The Fertility Center of Michigan] is patient, compassionate and understanding. No matter how many times you call or email, they are happy to assist you with their knowledge...Egg Donor process was slow moving . they had us wait months for a certain nurse, who did not end up being there for our initial appointment. I like the clinic because they never are frustrated with things. they are completely understanding and show empathy every phone call, email, or visit.
Age
34 - 36
Treated
2017 - 2019
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 7 Docs
Treatment
7 Fertility Medications
Diagnosis
Poor Egg Quality, Recurrent Pregnancy Loss, Other
10
10
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr Dodds I did recommend to my best experiencing infertility. Reason is that he is knowledgeable and can run several test that may determine a solution. He always makes sure we fully understand the steps in the plan and what are options are .
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
This process is overwhelming . Your head is foggy with anxiety , sadness and negativity. Before you go to the appointment, write down your goals and questions
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr Dodds is caring . Explains plans in details. Answers all our questions. calls us back if we have questions. knows who we are
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
when we first met Dr Dodds, I had miscarried three times. he understood getting pregnant was not an issue for us , but staying pregnant was . He had us try clomid for 6 rounds. unsuccessful. we then trying to set my body my body up for ivf, where my body did not respond to the drugs . this is when we found out that the D&C damaged uterus lining. he did everything to make sure we could have our family. he performed a surgery to attempt to restore my lining . unsuccessful.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin Strouse)
Everyone one at the clinic is patient, compassionate and understanding. No matter how many times you call or email, they are happy to assist you with their knowledge
Describe your experience with The Fertility Center of Michigan.
Egg Donor process was slow moving . they had us wait months for a certain nurse, who did not end up being there for our initial appointment. I like the clinic because they never are frustrated with things. they are completely understanding and show empathy every phone call, email, or visit.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I think that being drugs for me, ultrsounds, tests, consultations,egg donor. We are well over 50k
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
10
Age
27
Treated
2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Male Factor
8
10
Doctor Young took the time to explain everything in terms that both my husband and I would understand, even drawing pictures at times. He made sure that we both agreed and understood the plan going forward...He also gave us ways to increase our chances such as reduce alcohol use, exercise, eat well, etc... With that and my husband's low motility, he had us start with IUI, first having me take Femera so I would ovulate on time and possibly produce more then one egg, then going to an ultrasound to make sure an egg had formed, and then using ovidrel so they could time the IUI treatment even closer to ovulation.
Because the doctors [The Fert Ctr] rotate to their other offices, it isn't uncommon that you talk to all of them at one point or another. I personally think that is a good thing, because I feel like I get all of their expertise involved in my care. Everyone is very knowledgeable in what they do and they are able to make you feel like you have control going forward and they give you hope again.
Age
27
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Male Factor
8
10
How was your experience with James Young at The Fertility Center of Michigan?
He was very good at describing our treatment in easy to understand terms also providing pictures when necessary. He always made sure we understood before moving on to the next area. He took time to ask about what we do and got to know us a little bit and also joked around with us. It helped for us to both feel comfortable and we left feeling like we had some control over the situation again.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Doctor Young will go over everything you need but I think it is always good to know a little background on fertility treatments.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Doctor Young took the time to explain everything in terms that both my husband and I would understand, even drawing pictures at times. He made sure that we both agreed and understood the plan going forward and even took some time to get to know what we both do and joked with us. He made us feel comfortable during a tough discussion and made us feel like we had some small amount of control back.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Before we had met Dr. Young my obgyn had already had me try 4 rounds of clomid because of my irregular cycles. With that and my husband's low motility, he had us start with IUI, first having me take Femera so I would ovulate on time and possibly produce more then one egg, then going to an ultrasound to make sure an egg had formed, and then using ovidrel so they could time the IUI treatment even closer to ovulation. He also gave us ways to increase our chances such as reduce alcohol use, exercise, eat well, etc.
Describe your experience with the nursing staff.
After my ultrasound the nurse sat down with me to do over the next steps for treatment. She made sure I was able to get the medicine I needed on time and that I understood what would happen going forward.
Describe your experience with The Fertility Center of Michigan.
Because the doctors rotate to their other offices, it isn't uncommon that you talk to all of them at one point or another. I personally think that is a good thing, because I feel like I get all of their expertise involved in my care. Everyone is very knowledgeable in what they do and they are able to make you feel like you have control going forward and they give you hope again.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I don't remember the cost of the initial consultation appointment but the ultrasound and meet up with the nurse was around $250 and the actual IUI was $600. They gave me resources to get the ovidrel at a more reasonable cost, which was around $35.
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

6
8
Age
32 - 34
Treated
2017 - 2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Male Factor
6
8
I felt really good about our first consult in 2017. We had a solid treatment plan/ path established....we decided to re-consult. I felt like Dr Dodds didn't take any time to review my chart prior to coming in the room. He waffled on the recommended treatment course, at first recommending up to 4 more cycles of IUI. As we talked further, he backtracked and decided that IVF was what he was going to recommend. I felt like I had to steer the conversation, as he was saying things that weren't applicable to me
All of the nursing staff [Fertility Center of Michigan] has been beyond friendly and sympathetic!... I believe the clinic overall is a solid one. I believe they have very fair prices, but I do wish they would look into Invocell IVF. This would give people like myself a chance at IVF due to the lower cost.... Each round of IUI ended up being around $800. IVF is expected to cost around $10,000 plus meds, anesthesia, etc.
Age
32 - 34
Treated
2017 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor
6
8
How was your experience with William Dodds at The Fertility Center of Michigan?
Strengths-I do believe he truly wants to help his patients achieve the end goal of bringing home a baby Weakness-I believe he is a very busy man and I didn't feel as supported by him as I would have liked. I think he focuses the majority of his support on IVF patients
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Speak up about your wants and if something doesn't sound right or applicable to your case
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
I felt really good about our first consult in 2017. We had a solid treatment plan/ path established. We did 2 rounds of IUI, with the second ending in a miscarriage/ possible ectopic. We then took a break. Fast forward to 2019, we decided to re-consult. I felt like Dr Dodds didn't take any time to review my chart prior to coming in the room. He waffled on the recommended treatment course, at first recommending up to 4 more cycles of IUI. As we talked further, he backtracked and decided that IVF was what he was going to recommend. I felt like I had to steer the conversation, as he was saying things that weren't applicable to me or were untrue.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We did 2 rounds of IUI with femara and Ovidrel. The rationale was that due to my husband's lower sperm count and motility, having more eggs and putting the sperm closer to them would increase the chance of pregnancy. I had one negative cycle and one pregnancy that ended in a miscarriage/ possible ectopic
Describe your experience with the nursing staff.
All of the nursing staff has been beyond friendly and sympathetic!
Describe your experience with The Fertility Center of Michigan.
I believe the clinic overall is a solid one. I believe they have very fair prices, but I do wish they would look into Invocell IVF. This would give people like myself a chance at IVF due to the lower cost.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Each round of IUI ended up being around $800. IVF is expected to cost around $10,000 plus meds, anesthesia, etc.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A we did not do IVF
6
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 35
Treated
2018 - 2019
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Male Factor
10
10
We felt she [Dr. Thakur] was thorough and helping us identify the issues as well as solutions. She followed up with us personally when she found out from the nurse that I was hesitant about the retrieval based on tests. She followed up directly when I had some slight concern of overstimulation (turned out I wasn’t ohss but she wanted to call to chat anyway). She called when she’d heard I was sick from the meds to see about adjusting them even though I’d commented I’d tough it out. She was available when we needed her by phone or office visit and was just really great to work with.
They [Fertility Ctr of MI] were overall a really great place to be working with. The few complaints I have are quite minor, they seem to be very busy and I get that but getting back to people on administrative stuff is not their strong suit. Getting record copy’s, talking to their billing department, finding out what paperwork is needed next all took longer than necessary. While the nurses and docs will call back within the day the office itself won’t call back for a fee sometimes, or forget to email paperwork or forms etc. so that part was frustrating.
Age
34 - 35
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Male Factor
10
10
How was your experience with Mili Thakur at The Fertility Center of Michigan?
We felt she was thorough and helping us identify the issues as well as solutions. She followed up with us personally when she found out from the nurse that I was hesitant about the retrieval based on tests. She followed up directly when I had some slight concern of overstimulation (turned out I wasn’t ohss but she wanted to call to chat anyway). She called when she’d heard I was sick from the meds to see about adjusting them even though I’d commented I’d tough it out. She was available when we needed her by phone or office visit and was just really great to work with.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
Don’t hold back on questions because she will draw pictures and explain everything you just have to ask. In the beginning I don’t think I asked as much, with nerves etc and so wish I had as she was so great at taking the time to explain things to us.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
She was great about sitting ya down and going through every detail of the process. We had a prior doc and felt like a number and this was a million times better. She was sympathetic, called to check in when she knew I’d been sick even though I hadn’t called. She was our team mate not our doctor.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with femara lightly and an IUI because we weren’t sure how severe the sperm motility was. She switched us to clomid and objectively gonalf to grow additional eggs and grow them more friendly to penetration by softer sperm as we didn’t have a lot of strength on our side. We tried different variations of that. We learned I react very very poorly to any progesterone and in the end canceled my retrieval to see what else could be tried safely before we did a retrieval and transfer.
Describe your experience with your nurse at The Fertility Center of Michigan.
The nurses were mostly pretty great. There were times it felt like it was difficult hearing back and we’d play a lot of phone tag as they didn’t seem to answer the phone ever but because I was working I couldn’t always pick up when they called back.
Describe your experience with The Fertility Center of Michigan.
They were overall a really great place to be working with. The few complaints I have are quite minor, they seem to be very busy and I get that but getting back to people on administrative stuff is not their strong suit. Getting record copy’s, talking to their billing department, finding out what paperwork is needed next all took longer than necessary. While the nurses and docs will call back within the day the office itself won’t call back for a fee sometimes, or forget to email paperwork or forms etc. so that part was frustrating.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
Iui’s were broken between the lab and the insemination itself. Lab was $350, procedure $250 for a total of $600. Meds were usually sent to freedom pharmacy unless you requested otherwise. Consults were $350ish even though the nurse will always say on the phone 200 they always bill at the higher coding rate. Sperm analysis are $200, genetic testing is $100 for each spouse.
Describe Mili Thakur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We had heard the field was cutting back on transfers but our doctor said that they still transfer two if we really wanted it or if we’ve down more than one IVF already.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
10
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
22 - 24
Treated
2017 - 2019
Success with this Doc
?
Treatment
9 Fertility Medications
Diagnosis
PCOS
10
10
Dr. Dodds made me feel very comfortable and confident with his treatment plan. He told me all of the details and made me hopeful. The only thing that I wish could have done differently is that he would have suggested the hsg test before I started the Femara.... I had an ultrasound done and Dr. Dodds could tell that I had pcos. Because of the multiple cysts on my ovaries and infertility as well as some other symptoms he was confident
The strengths they [Fertility Center of Michigan] have are fast scheduling, prompt return calls, so caring and knowledgeable, great at explaining the next step. They have multiple doctors that you can see if your doctor isn't available and they are all great! When you call with questions they call you back within the hour and always answer all of your questions.... The nursing staff has been incredible! They make me feel comfortable and are genuinely concerned
Age
22 - 24
Treated
2017 - 2019
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
9 Fertility Medications
Diagnosis
PCOS
10
10
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds made me feel very comfortable and confident with his treatment plan. He told me all of the details and made me hopeful. The only thing that I wish could have done differently is that he would have suggested the hsg test before I started the Femara.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Ask every question you can think of! There are no stupid questions!
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He took the time to answer all of my questions and to explain the diagnosis of PCOS. He gave me hope with the treatment plan he decided and explained to me!
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I had an ultrasound done and Dr. Dodds could tell that I had pcos. Because of the multiple cysts on my ovaries and infertility as well as some other symptoms he was confident with the diagnosis. He started me on Femara 5 mg for the first cycle. It worked but the second cycle we decided to add the trigger shot to take out the guess work of when I ovulate. Now this third cycle because I only had one follicle the previous two we increased my dosage to 7.5 of Femara with the trigger shot. I had one large follicle again. I have a consultation scheduled in a couple weeks if I am not pregnant to go over the next options.
Describe your experience with the nursing staff.
The nursing staff has been incredible! They make me feel comfortable and are genuinely concerned and so caring every time I call or come in for my appointments. They make the visits each month as enjoyable as they can be.
Describe your experience with The Fertility Center of Michigan.
The strengths they have are fast scheduling, prompt return calls, so caring and knowledgeable, great at explaining the next step. They have multiple doctors that you can see if your doctor isn't available and they are all great! When you call with questions they call you back within the hour and always answer all of your questions. I can't really think of any weaknesses at this point.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I paid everything out of pocket. Consultation $250. Ultrasound $200 Nurse consultation $75
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
33
Treated
2019
Success with this Doc
?
Treatment
9 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
8
Dr. Dodds wants to try two cycles of hybrid medications with IUI to increase my chances of conceiving. I will be using Femara 5.0, and Gonal F at 450iu at 75iu per injection for a few days days, and a trigger shot of Ovidrel at 250 mcg/.5 ml He also gave me the success rates for all of the options that he gave me (such as, I could try Laproscopic surgery to check for endo but it would only increase my chances of conceiving by about 20%, or I could do the hybrid and IUI which on average 60% conceive within 3 cycles, or IVF which is a 60% change on the first try no matter if I have endo or anything else, with the added bonus of having egg retrieval and FET at the age of 32 instead of later in life, especially with my low ovarian reserve.
it is a nice sized clinic [The Fertility Center of MI-Kalamazoo] but it is kind of like a satellite clinic, they can do consultations,ultrasounds etc. there but for anything else you might need or want done ( IUI, HSG, IVF) you have to go to Grand Rapids to do. Which at times can make for time constraints especially for work hours. The clinic is also only open Monday, Tuesday, Thursday and Friday (which isn't a problem for me but I could see it causing issues for some people depending on their work schedule or commute time)
Age
33
Treated
2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
9 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
8
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds was very well spoken and personable, he told me the findings of my blood work and what was normal or abnormal and what he thought we needed to work on. He have me several different options as to what my next steps should be, but also rated them as what he would "suggest if I were his own child" . He made it very clear that he wanted to get me to what my husband and my goal of having a child in the most cost effective and healthy way possible.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
He is very open and will explain anything that you want/need.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds took the time to look at my information and decide what he thought was the best for me, he was caring but also to the point. He seemed sincere and concerned for my best interest in all aspects.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Dodds wants to try two cycles of hybrid medications with IUI to increase my chances of conceiving. I will be using Femara 5.0, and Gonal F at 450iu at 75iu per injection for a few days days, and a trigger shot of Ovidrel at 250 mcg/.5 ml He also gave me the success rates for all of the options that he gave me (such as, I could try Laproscopic surgery to check for endo but it would only increase my chances of conceiving by about 20%, or I could do the hybrid and IUI which on average 60% conceive within 3 cycles, or IVF which is a 60% change on the first try no matter if I have endo or anything else, with the added bonus of having egg retrieval and FET at the age of 32 instead of later in life, especially with my low ovarian reserve.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy)
Everyone was very sensitive and supportive, every time I go into the clinic I feel at ease and supported, everyone is very sensitive to the situation and you feel like they are all rooting for you to win
Describe your experience with The Fertility Center of Michigan.
it is a nice sized clinic, but it is kind of like a satellite clinic, they can do consultations,ultrasounds etc. there but for anything else you might need or want done ( IUI, HSG, IVF) you have to go to Grand Rapids to do. Which at times can make for time constraints especially for work hours. The clinic is also only open Monday, Tuesday, Thursday and Friday (which isn't a problem for me but I could see it causing issues for some people depending on their work schedule or commute time)
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
with no insurance coverage, my consultation was around $240, ultrasound runs around $275, medication costs Femara $6, Ovidrel $100 Gonal-F $450, Initial consultation was $375, Blood work all together was around $600
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
8
Doctor
William Dodds
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
28 - 30
Treated
2017 - 2019
Success with this Doc
No
Treatment
7 IUI
Diagnosis
Endometriosis, Unexplained
10
9
Dr. Shavell was very thorough from the very first consultation. ... When it was time to delve into the more difficult news, the information was provided in an informing and caring manner. ... The laparoscopy resulted in finding and removing stage 2 endometriosis. Dr. Shavell wanted to try IUI again now that we found a potential cause. ... Everything looked just fine for implantation and the mock transfer went smoothly as well.
The billing department and front desk staff [The Fertility Center of MI] have had billing miscommunications within their computer system. The front desk staff would have us pay off our entire balance and then I'd receive a bill for services we already paid for and they would say what we paid must have been applied to a different procedure balance. No one could actually identify the issue so we just paid what they said we owed and we haven't had a problem since.
Age
28 - 30
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 IUI
Diagnosis
Endometriosis, Unexplained
10
9
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was very thorough from the very first consultation. There was a lot of information to take in but it provided me with everything I needed to know and to further research myself. Any questions resulting from my research and conversations with others in similar situations were always received positively and answered appropriately no matter how silly some questions may have sounded. She was more available to the nurses than me, however. She did not conduct the 7 IUIs but still communicated with the nurses before starting the next round. Although she was not available to conduct my laparoscopy, she did my pre-op and post-op and made sure I was very comfortable and doing well. Most recently she did my sonohysterogram and mock embryo transfer and was very gentle and calming through the discomfort. She ensured all parts were in working fashion to proceed with IVF in the coming month.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
If you feel like you need a face to face meeting, do not be scared to call and make the appointment. It can be difficult playing phone tag with the nurses who have to communicate with the doctors and then back to you. It can be time consuming, especially if you miss phone calls due to work or other daily activities.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was always kind and sensitive to the nature of our conversations. When it was time to delve into the more difficult news, the information was provided in an informing and caring manner. Our meetings weren't rushed. After providing a certain amount of information she always asked if I had any questions instead of dumping a ton of information at once and waiting until the end to ask if I had questions. It is always difficult to remember so much, but with the breaks for questioning between information, it made it feel more human and personable.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
The first test I had completed was an HSG. Everything looked perfect with no signs of obstructions. Dr. Shavell mentioned there is some research showing women getting pregnant in the following three months. Unfortunately that was not the case for me. We started a cycle of clomid in December 2017 with a trigger shot of Ovidrel followed with an IUI. A negative pregnancy was the result. We continued with the same protocol for 3 more IUIs. Dr. Shavell provided statistics that show IUIs increasing positive outcomes after 3 IUIs, again they all resulted in negative pregnancy tests. We had a meeting with Dr. Shavell to discuss the next steps. She stated she would like to see my egg quantity and quality response with a protocol of pills and injectables with IUI. We switched to letrozole pills as I started having very bad headaches and long lasting nausea with clomid, and added Gonal F 75 IU daily, triggered with ovidrel followed with IUI. We did this for 2 rounds and both resulted in negative pregnancy tests. However, there was an increase in the number of follicles and size. At this point I could not continue to see negative tests and chose to take a month off. We met again and discussed having a laparoscopy to inspect the outside of my anatomy. We had a good pre-op conversation consisting of laparoscopy information and IVF information. The laparoscopy resulted in finding and removing stage 2 endometriosis. Dr. Shavell wanted to try IUI again now that we found a potential cause. We did IUI with letrozole, gonal f, and ovidrel. Another negative pregnancy test. That was the final IUI. Being that I was provided with IVF information a few months prior, I decided to schedule an IVF consultation in January 2019. The meeting was with an IVF nurse and she provided all the procedures,medication, and protocol information Dr. Shavell wants me to do. I was scheduled for a Sonohysterogram and mock embryo transfer with Dr. Shavell February 7, 2019. Here she wanted to get a better view of inside the uterus to ensure there weren't fibroids, polyps, scar tissue or other abnormalities that would prevent implantation. Everything looked just fine for implantation and the mock transfer went smoothly as well. Dr. Shavell will carry out my egg retrieval and embryo transfer in March 2019.
Describe your experience with the nursing staff.
The nursing staff was fairly easy to communicate with. In most cases I left voicemails for them and they would call back. Some of my messages may have been long and it seemed like they may not have listened to all of it at times. Regardless, they still answered my questions after getting them on the phone and mentioning it again. The nurses carried out the IUIs and were as gentle as possible and comforting. They were able to provide information regarding the seman sample prewash and postwash prior to the IUI. The IVF nurse who did my IVF consult was very thorough and informative.
Describe your experience with The Fertility Center of Michigan.
The clinic has a lot of staff so you may not always be familiar with who you are speaking to. The billing department and front desk staff have had billing miscommunications within their computer system. The front desk staff would have us pay off our entire balance and then I'd receive a bill for services we already paid for and they would say what we paid must have been applied to a different procedure balance. No one could actually identify the issue so we just paid what they said we owed and we haven't had a problem since. The clinic is very clean and well organized. Be aware, that some fertility clinics have separate areas for those with no children and not pregnant and those who have children or currently pregnant, this is not one of those clinics. You will frequently walk into the waiting room where there are multiple children per family. Anyone of the more sensitive nature may feel uncomfortable.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
We do not have infertility insurance, however we do have coverage for monitoring and some procedures such as the HSG and laparoscopy which resulted in significant savings. Ultrasounds performed at one of their smaller locations (Mason) were typically $180 or $75 after insurance. However, if it was one of the Doctors that did the ultrasound as an ultrasound technician wasn't available, an extra $30 was added. If they were done at the Grand Rapids office, regardless of who did it, an extra $30 was tacked on. The bill would show it as a meeting, even though no meeting took place, it was just the ultrasound. IUIs were out of pocket. For the semen wash and the procedure it was $500 per IUI, we did this 4 times. Pricing changed and the IUIs were then $600 per, we did this 3 more times. The laparoscopy was a reasonable and fair price. For IVF, we will be paying $9,867 just for the procedures. This price includes the $1,850 we paid for a case management fee. We have a $8,017 balance due at the end of February 2019.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Shavell provided statistics on the success rates of single vs. Multiple embryo transfer along with specific criteria as to why a two embryo transfer is ideal for me. As I do not meat criteria for increased high risk pregnancy, we both agreed a two embryo transfer is ideal. She made sure to discuss the possibility of selective aborting if there were more than 2 or 3 developing babies.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
The only issue was a billing issue. The front desk provided a remaining balance for specific procedures while the billing department had a different balance for those same procedures. We simply paid the billing departments balance and haven't had an issue since. Although no one could pinpoint exactly what procedures were outstanding balances when our receipts showed they were all paid. We basically paid just so it didn't drag on.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

0
0
Age
39 - 40
Treated
2018 - 2019
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Unexplained
0
0
Upon meeting Dr. Dodds, he quickly explained to me that I had two options due to my age (39y.o.) ... He would have kept running the same thing over and over, even though we got no better results each time. ... No pregnancies resulted from all 4 IUIs I had done. ... He in no way was interested in discovering why we are unable to conceive. ...
Weaknesses: staff [The Fertility Ctr of MI] is not friendly, or welcoming. You are shuffled room to room for procedures and consults. No continuity in staff throughout a week let alone a cycle. ... It was obvious I had been crying. The staff checking me out, starting asking me about my bill, and a discrepancy with my insurance. ... It was a frustrating, confusing, stressful, and impersonal experience with the staff overall.
Age
39 - 40
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI
Diagnosis
Unexplained
0
0
How was your experience with William Dodds at The Fertility Center of Michigan?
Upon meeting Dr. Dodds, he quickly explained to me that I had two options due to my age (39y.o.): 1) The "European method". He explained this as "...if you want a baby ASAP, I can get you one using IVF. I call it the European method because it's cheaper and used more often in Europe. It's like the deluxe package". Or we could go the 2). Conservative route. Which would be try more medicated cycles and then IUIs and see what we could get to happen. But that we had maybe a 15-30% chance of ever conceiving this way. I was, and still am, diagnosed as Unexplained Infertility. I do not have PCOS, endometriosis, or diminished ovarian reserve, I ovulate regularly, am healthy, and all tests have come back in good range. I believe the only reason he said IVF was my best option is my age. He in no way was interested in discovering why we are unable to conceive. At one time he used the phrase "Well it's a good thing that's how the good Lord made you!" when discussing female reproductive anatomy. He commented on how "great" my husband's sperm analysis was several times. He called him an "overachiever". I left feeling hopeless, pressured to spend anywhere from $10-25,000 for IVF with them, and that my body was a complete failure. I never met with him in person again. I went through 4 IUI cycles in which he supposedly read the monitoring reports and made recommendations. It took me changing Drs to get a new protocol. He would have kept running the same thing over and over, even though we got no better results each time.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Go in confident. Do not let him pressure you to make decisions. Ask questions, and ask them again. Ask that you see him in person once in awhile to check in. Ask if he personally is monitoring your cycle. I doubt he will, but I wish I had demanded it more.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
The entire office is impersonal, and you can see a different nurse, tech, or doctor each time. There is little to no consistency nor connection with your primary doctor. You are called through the same process each visit and can see others doing the same. I felt like cattle being processed for ultrasounds and IUIs. I was rarely referred to by name. Doctors who had performed IUIs on me, did not remember me from cycle to cycle. I once walked into the wrong consult room (down a long hallway, all doors look the same) and Dr. Dodds welcomed me in and asked me to sit down. He was in fact waiting for a different patient. He was not my Dr. that day, didn't recognize me, (note: he is considered my PRIMARY Dr. and has met me in-person) nor, apparently, the patient he was supposed to be waiting for. I excused myself and went to the Dr. I was seeing that day.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
My first medicated cycle, he had me do 100mg of Clomid days 3-7. I produced 6-8 mature follicles. They recommended we switch to timed intercourse rather than IUI to avoid multiples. Then, I used 50 and 100 mg of Clomid days 3-7 (alternating days), with transvaginal monitoring on Day 1, and then closer to ovulation. We hoped to get 3-5 follicles of good size. I produced these each time, with some of them getting to a very large size---38mm was my largest. Ovidril was used to trigger ovulation and IUI was performed around 24-36 hrs later. I used progesterone the day following and for the next 14 days. I was not told that progesterone could stop my period from coming and I needed to stop after a negative test in order to allow myself to bleed. This lead to quite a bit of disappointment and heartache right off the bat. By the time we came to IUI #3, my lining was severely thinning due to the Clomid. I then started using estradiol to help build my lining. No pregnancies resulted from all 4 IUIs I had done.
Describe your experience with the nursing staff.
A new person every time. The ultrasound techs were aloof and impersonal. They seemed upset to be there. The nursing staff would make recommendations or changes in the protocol which were in direct contradiction to the original protocol. I never felt confident when they told me to change the protocol b/c they did not seem sure or confident when I questioned why we were changing. It was a frustrating, confusing, stressful, and impersonal experience with the staff overall.
Describe your experience with The Fertility Center of Michigan.
Weaknesses: staff is not friendly, or welcoming. You are shuffled room to room for procedures and consults. No continuity in staff throughout a week let alone a cycle. I was crying with frustration in a consultation room once. I go myself back together and went to check out. It was obvious I had been crying. The staff checking me out, starting asking me about my bill, and a discrepancy with my insurance. I had fulfilled my deductible. She continued to ask for payment for services that were coming back as "going to deductible". I understand business, and this is one, but I was very obviously upset and it was not an appropriate time to ask for these things. This is still a very emotional journey.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
With medications, consults, 4 IUIs, etc. about $7,000. A 10 min conversation with the Dr following my ultrasound would cost me about $150 each time. Ultrasound: $120 ea. IUI: $1200 +.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
Among many other things: I had to call in for over a week to get them to call my specialty pharmacy for a prescription that was time-sensitive. I finally left a pleading message which led them to call. I was left at the blood lab at 8 in the morning without my stat lab order being called in in the appropriate time. I had to call repeatedly for 30 min to get them to call the order in so that I could get my blood drawn, get the recommendation for the injectible meds that afternoon, and get to work on time. I had to call off and on for 2 1/2 weeks to get my records sent to my new choice in fertility clinic (CNY Fertility; $3900 IVF. They are also groundbreaking and amazing) ahead of my consult (I requested this 1 1/2 months in advance). I hope to never have to utilize them ever again. Ever.
0
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
27 - 32
Treated
2014 - 2019
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Endometriosis, Poor Egg Quality, Recurrent Pregnancy Loss, Unexplained
9
9
He [Dr. Dodds] is very friendly and compassionate. Blunt but not too blunt. Good bedside manner. We haven’t gotten the results we have been hoping for yet but he is always very understanding and always adjusting my plan and listening to my needs/wants. ... Sometimes I feel like he is stretched thin and in a hurry but other times he really takes his time.
They [The Fertility Center of Michigan] are very organized and friendly. Sometimes they run behind on time but then there are days where I am in and out in a timely manner. They always are on the same page as the doctor. A weakness is sometimes I have to call and ask certain things before they get the chance to call me. I’m sure they’re busy though. ... The only issue was my ERA test-the scheduling staff kept wanting to change it to a different day and time not knowing that it is a time sensitive test and didn’t to be done exactly when the nurse sugguested.
Age
27 - 32
Treated
2014 - 2019
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IVF
Diagnosis
Endometriosis, Poor Egg Quality, Recurrent Pregnancy Loss, Unexplained
9
9
How was your experience with William Dodds at The Fertility Center of Michigan?
He is very friendly and compassionate. Blunt but not too blunt. Good bedside manner. We haven’t gotten the results we have been hoping for yet but he is always very understanding and always adjusting my plan and listening to my needs/wants.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don’t be afraid to ask questions and tell him what you would prefer/want-he is good at listening to your preferences and then adding in his professional advice.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
At first I could tell he didn’t remember me or my husband but then as we continued to go there he now remembers us and it very friendly. Sometimes I feel like he is stretched thin and in a hurry but other times he really takes his time.
Describe your experience with the nursing staff.
Nursing staff is amazing, always so helpful and never make you feel stupid or crazy for your questions or concerns. Always called with results in a timely manner and showed compassion.
Describe your experience with The Fertility Center of Michigan.
They are very organized and friendly. Sometimes they run behind on time but then there are days where I am in and out in a timely manner. They always are on the same page as the doctor. A weakness is sometimes I have to call and ask certain things before they get the chance to call me. I’m sure they’re busy though.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
They were always in the morning and usually very quick. It worked for me because of my drive and then I just went to work afterwards.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Retrieval with transferring 5 day embryo with ICSI and embryo glue was roughly $10,000. My meds were around $3,000 and my montoring was roughly $2,500
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We wanted to transfer 2 and he was okay with that, he never questioned it but I think it was because he knew I had poor egg quality and wanted to better our chances.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
The only issue was my ERA test-the scheduling staff kept wanting to change it to a different day and time not knowing that it is a time sensitive test and didn’t to be done exactly when the nurse sugguested. I feel like for scheduling staff that they should definently know that. Thankfully I knew it was time sensitive and stood my ground.
9
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
10
Age
31
Treated
2019
Success with this Doc
?
Treatment
Diagnosis
Recurrent Pregnancy Loss, Other
8
10
Dr. Young is slightly deadpan in his delivery or information. If you’re looking for someone who will tell you his honest opinion, he definitely will. It was comforting to me that he would tell me his thoughts or what would be beat for our treatment instead of laying out all the options and having me decide.... Know that you will not see him at every appointment. The clinic works so that whichever doctor is available is the one that sees you. They are all extremely capable.
I liked all the staff [at The Fertility Ctr of MI], the early hours they were open for appointments, and that they offered a counselor for free to any of their patients. I was slightly disappointed that they close at 3:30, but I understand that they have calls to make to IVF patients at that time.... IVF with FET was 13,000 at the fertility center, 4,000 for meds (not including meds for FET), and 6,000 to do genetic testing with an outside location.
Age
31
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Recurrent Pregnancy Loss, Other
8
10
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is slightly deadpan in his delivery or information. If you’re looking for someone who will tell you his honest opinion, he definitely will. It was comforting to me that he would tell me his thoughts or what would be beat for our treatment instead of laying out all the options and having me decide.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Know that you will not see him at every appointment. The clinic works so that whichever doctor is available is the one that sees you. They are all extremely capable.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young did a thorough job explaining our options to me. He helped us come to a decision to go forward with IVF.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I am in the middle of my IVF cycle now, so I am not sure the results yet. But I have appreciated that the medicine they wanted me to buy was almost exactly what I needed.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sarah)
Everyone was extremely thorough and compassionate. I felt well cared for through every interaction.
Describe your experience with The Fertility Center of Michigan.
I liked all the staff, the early hours they were open for appointments, and that they offered a counselor for free to any of their patients. I was slightly disappointed that they close at 3:30, but I understand that they have calls to make to IVF patients at that time.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
IVF with FET was 13,000 at the fertility center, 4,000 for meds (not including meds for FET), and 6,000 to do genetic testing with an outside location.
What specific things went wrong at The Fertility Center of Michigan?
  • Lost appointments
Describe the specific things that went wrong at The Fertility Center of Michigan.
I had an appointment scheduled for a SHG at 10am, but in the appointment calendar at the clinic it was in for 8am. They could see in their system that I had been scheduled for 10 to check in but for 8am in a room for the procedure. I showed up at 10, and they did find time to fit me in for my procedure. I was thankful they made it right.
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Treatment
7 Fertility Medications
Diagnosis
Unexplained
9
9
Dr. Thakur was very direct but also very compassionate. She sincerely seemed concerned that I was having trouble conceiving, and wants to figure out why. ... I was also put on synthroid because my absorption rate was "normal" but hypo for someone who is TTC. ... I am very happy, she sat down with me and gave me numbers and what those numbers meant and what she wanted to do and how I was supposed to do it.
It is still very early in my treatment at the clinic [FC - MI] but so far I can say that they are very organized but also very busy. Some of the hours are a little strange but I also work a kind of first/second shift job so I have some odd hours open. ... When setting up my first appointment I was given a range of about how much my visit would cost ... hey were very helpful and compassionate, they made sure that any questions I had were answered and that I had everything I needed.
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 Fertility Medications
Diagnosis
Unexplained
9
9
How was your experience with Mili Thakur at The Fertility Center of Michigan?
It is still very early in my treatment, but compared to how I was treated at my OB/GYN I am very happy, she sat down with me and gave me numbers and what those numbers meant and what she wanted to do and how I was supposed to do it. She also was very compassionate, and explained that there are several different factors that could be at play and to conceive they all need to work in sync.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
This is a new experience, don't expect the same experience.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
Dr. Thakur was very direct but also very compassionate. She sincerely seemed concerned that I was having trouble conceiving, and wants to figure out why.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
I am still very new to the clinic and Dr. Thakur, but we are trying 3 cycles of femara using OPK's with an optimal trigger shot to begin because I was able to conceive once on a clomid cycle ( but it resulted in a chemical pregnancy). I was also put on synthroid because my absorption rate was "normal" but hypo for someone who is TTC.
Describe your experience with the nursing staff.
They were very helpful and compassionate, they made sure that any questions I had were answered and that I had everything I needed.
Describe your experience with The Fertility Center of Michigan.
It is still very early in my treatment at the clinic but so far I can say that they are very organized but also very busy. Some of the hours are a little strange but I also work a kind of first/second shift job so I have some odd hours open.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
My insurance does not cover any costs. When setting up my first appointment I was given a range of about how much my visit would cost so that I would be prepared and then at my visit I was given a sheet that broke down the clinic costs for visits, procedures, and most medications.
9
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
27 - 28
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Poor Egg Quality
10
10
Dr. Dodd’s is a great person and doctor. He doesn’t rush through the appointment and thoroughly answers each question with years of experience clearly behind each thoughtful answer. He is understanding that this is a difficult and sensitive time for patients...I had tried clomid prior to seeing Dr. Dodd, and he explained that IN femara studies it have been shown to work better than clomid for pcos which I have. We tried femara twice which I ovulated with based on occupations tests and a progesterone level.
Nurses [The Fertility Ctr of Michigan] kind and compassionate, with you every step of the way. Detailed in keeping you updated on the plan and details for each new cycle. Staff communicate well with each other and with me.... They met me after each of my appointments to go over the next plan and future appointments which was appreciated. They were efficient at calling me back the same day, and working to make sure they retrieved any labs taken outside of the clinic.
Age
27 - 28
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Poor Egg Quality
10
10
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s is a great person and doctor. He doesn’t rush through the appointment and thoroughly answers each question with years of experience clearly behind each thoughtful answer. He is understanding that this is a difficult and sensitive time for patients, especially the woman. He is kind and detailed, with every script and note written, never missing one single fact. At the first appointment we talked about our personal lives, careers, and families including both his own and ours - which set the tone for each future appointment, making it feel like we were just meeting with a friend. We also met in casual settings that didn’t feel like a “doctor’s office” which contributed to our comfort. He is clearly close with his staff, which helped us trust him and all the staff at the fertility clinic, knowing they were a team all together supporting us.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Great doctor- he has perfect bedside Manner and is excellent at his profession.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
My calls were answered quickly, my questions were taken seriously and given thorough answers, the processes were explained in great detail as well as printed out, the staff grieved with me with each negative pregnancy test, they also helped me find the cheapest pharmacy to get medications by cash. I also had a nurse meet with me at the end of each ultrasound/consultation to go over the plan and next steps.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I had tried clomid prior to seeing Dr. Dodd, and he explained that IN femara studies it have been shown to work better than clomid for pcos which I have. We tried femara twice which I ovulated with based on occupations tests and a progesterone level. On the second round I didn’t get a positive ovulation test so I added ovidrel in the third and fourth cycles to ensure good ovulation. On the third and fourth cycles we did a mid cycles ultrasound Which showed that my uterine lining was getting smaller, and on the fourth round, which I had increased the dose of femara on, I was still only getting one follicle, so we have decided to move on to injectable with ovidrel and IUI which I am doing now. He explained that injectables will stimulate more eggs and thus increase chances of pregnancy. He also said iui doesn’t increase your chances by much, but we still wanted to try this during these injectable cycles as we will do 3 of them and then move to IVF.
Describe your experience with the nursing staff.
They met me after each of my appointments to go over the next plan and future appointments which was appreciated. They were efficient at calling me back the same day, and working to make sure they retrieved any labs taken outside of the clinic. They were kind and compassionate and I appreciated them greatly at critical moments during my treatments.
Describe your experience with The Fertility Center of Michigan.
Thorough and understanding doctors with lots of experience. Nurses kind and compassionate, with you every step of the way. Detailed in keeping you updated on the plan and details for each new cycle. Staff communicate well with each other and with me.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
$300 for each ultrasound - which were multiple in some cycles. $600 -iui. $500 - first months dose of gonal f. $50 - femara. $50- metformin.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Dodd’s suggested a 2 embryo transfer as that will increase our chances of success, with a reasonable chance of a multiple pregnancy. Also is it obviously a very expensive procedure, so that is to be considered.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
At my first appointment, dr Dodd’s put ovidrel in his office note but we hadn’t discussed it and it was prescribed. It worked out as I was going to start it anyway.
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
28
Treated
2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Male Factor
10
9
She [Dr. Shavell] talked me through my first IUI procedure as she did everything. She has the most calming voice I've ever heard. She is so nice and I am so glad I am seeing her...listened to our stories and looked closely at everything we had presented her with. She fixed my leutal phase with progesterone and had given us the blunt info that we needed to see that my husband's sperm was fine but definitely needs some help. She performed my first IUI and she was calm and explained everything. She is great
I emailed the nursing staff [at The Fertility Center of Michigan] asking them if I could use a trigger shot this cycle. I mentioned in my email how frustrated I was that this is taking a long time (11 months total, only 2 IUI's so far with the fertility center) and she didn't dismiss that, she empathized with me how the journey is long and hard. It was nice she 'heard me' and she communicated with me about it. All staff is nice and they smile when you arrive. They're happy to see you.
Age
28
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor
10
9
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
I had no idea what to expect at my first appt for a consult. My husband's urologist said nothing was wrong with his sperm so I wasn't sure why we weren't getting pregnant. I also had a very short leutal phase and my own OB said it was only because my TSH levels were off. Dr. Shavell listened to our stories and looked closely at everything we had presented her with. She fixed my leutal phase with progesterone and had given us the blunt info that we needed to see that my husband's sperm was fine but definitely needs some help. She performed my first IUI and she was calm and explained everything. She is great
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Make sure you listen, she's soft spoken and calm so you could miss something :)
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
She talked me through my first IUI procedure as she did everything. She has the most calming voice I've ever heard. She is so nice and I am so glad I am seeing her.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
I take Femara to help with producing more mature follicles I take progesterone 3 days after IUI to lengthen my leutal phase I was just prescribed a trigger shot this cycle in which I'll use in the next few days to make sure I ovulate all mature follicles She has me doing IUI once I get a positive OPK (when I wasn't using a trigger shot) So far IUI's #1 and #2 did not work. I am hopeful for #3, it's all a waiting game.
Describe your experience with the nursing staff.
I emailed the nursing staff asking them if I could use a trigger shot this cycle. I mentioned in my email how frustrated I was that this is taking a long time (11 months total, only 2 IUI's so far with the fertility center) and she didn't dismiss that, she empathized with me how the journey is long and hard. It was nice she 'heard me' and she communicated with me about it. All staff is nice and they smile when you arrive. They're happy to see you.
Describe your experience with The Fertility Center of Michigan.
So far I have had a pleasant experience with the clinic overall. The only weakness I recall is my first ultrasound looking for poll-ups and follicular size. The ultrasound tech was a little rough with the wand that was inside me and took my by surprise and kind of hurt me with the amount of pressure she put on me. Otherwise everything is great and I would definitely recommend the clinic to anyone who is going through infertility struggles
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
I guessed that our costs would be a lot higher than they ended up being. I wish they mapped out procedure costs a little better. I have pretty good insurance so that definitely helps with my journey
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Valerie Shavell at The Fertility Center of Michigan.

10
10
Age
27 - 30
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
10
Dr. Dodd’s comes in the room shaking your hand always starting a conversation and never immediately about infertility. We never feel rushed while meeting with him. ... The phone calls he makes when the news isn’t always great is so sincere and positive. I really appreciate the time he takes during appointments and phone calls he makes.
The staff [The Fertility Center of MI] is top notch, a beautiful welcoming facility. They all do a wonderful job in making you feel as comfortable as possible and are great at making the stress of the procedures a bit less. ... There was not ever a line [for monitoring appointments] we waited in the waiting room as if it was a regular appointment. We scheduled the time we were able to make it
Age
27 - 30
Treated
2016 - 2019
Success with this Doc
Yes
Race
Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with William Dodds at The Fertility Center of Michigan?
We love Dr. Dodd’s he was able to change up our transfer each time it didn’t work to try something different to try and set us up for success. After a failed fresh transfer and a failed frozen transfer he never made us feel like we wouldn’t conceive. After our 2nd frozen transfer we conceived and carrier our son to term. The phone calls he makes when the news isn’t always great is so sincere and positive. I really appreciate the time he takes during appointments and phone calls he makes.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Ask questions he is more then willing to answer them
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s comes in the room shaking your hand always starting a conversation and never immediately about infertility. We never feel rushed while meeting with him. He’s interested/ask question about things that are not related to infertility just to make it a less stressful experience.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We used the resistant uterine protocol on our last frozen cycle. I believe that is what worked for us. Unfortunately I can’t remember the entire process or meds that were prescribed
Describe your experience with the nursing staff.
The nursing staff was always very kind and supportive during the process.
Describe your experience with The Fertility Center of Michigan.
I do not have any weaknesses that I can think of in regards to the clinic. The staff is top notch, a beautiful welcoming facility. They all do a wonderful job in making you feel as comfortable as possible and are great at making the stress of the procedures a bit less.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
There was not ever a line we waited in the waiting room as if it was a regular appointment. We scheduled the time we were able to make it
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Around $14000 I believe with the retrieval and 3 transfers (1 fresh 2 frozen)
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He was very set on not transferring more then 2. He did say the odds of successful pregnancy were slightly higher when transferring 2.
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
8
Age
34
Treated
2019
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Unexplained
7
8
We had our egg retrieval [with Dr. Dodds] and got 22 follicles 18 were mature, 14 were fertilized, 2 were implanted and 11 were frozen. We resulted in a positive pregnancy but at the 6 week ultrasound it wasn't looking good. I continued to take progesterone injections and at our follow up ultrasound we found both embryos implanted but we're not viable and I miscarried...Was very knowledgeable and seemed honest with us every time we spoke. He seemed to really want to help us with our family and offered different suggestions we could take. He left a lot up to us on how quickly we wanted to move forward and supported any decisions we made for our treatments.
They [staff at The Fertility Center of Michigan] seemed to care about our situation and we're hopeful with helping us on our infertility journey...[nurses were] Very helpful with any situation. Always returned my calls when I had any questions I had regarding our procedure to make sure I was still following our plan and things were progressing normally...The only thing was when we had our miscarriage after our first IVF procedure [at The Fertility Center of Michigan] it was much harder to receive help...
Age
34
Treated
2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
7
8
How was your experience with William Dodds at The Fertility Center of Michigan?
Was very knowledgeable and seemed honest with us every time we spoke. He seemed to really want to help us with our family and offered different suggestions we could take. He left a lot up to us on how quickly we wanted to move forward and supported any decisions we made for our treatments.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
They seemed to care about our situation and we're hopeful with helping us on our infertility journey.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with 3 rounds of femara resulted all negative pregnancy tests, had an HSG done results were normal. I started IVF procedures with injections in the morning and also in the evening. I don't remember every injection but was closely monitored by blood work and ultrasounds every other day. Once we got the okay I had a trigger shot and another injection. We had our egg retrieval and got 22 follicles 18 were mature, 14 were fertilized, 2 were implanted and 11 were frozen. We resulted in a positive pregnancy but at the 6 week ultrasound it wasn't looking good. I continued to take progesterone injections and at our follow up ultrasound we found both embryos implanted but we're not viable and I miscarried.
Describe your experience with the nursing staff.
Very helpful with any situation. Always returned my calls when I had any questions I had regarding our procedure to make sure I was still following our plan and things were progressing normally.
Describe your experience with The Fertility Center of Michigan.
Great at providing a way to get pregnant. Offers many more options and insight that regular ob's are not able to do. The only thing was when we had our miscarriage after our first IVF procedure it was much harder to receive help. There were other circumstances and factors that occurred during this time which made it more difficult. In hindsight I would have found a better OB sooner to help with the process.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
I was given a few options based on availability and I picked what I was able to do between my work schedule and office hours.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
With our original insurance we had all of our procedures covered outside of a minor copay for each appointment. With our new insurance they do not work with so everything is now out of pocket even though our current insurance offers fertility treatments the same as our previous insurance it's just now out of network.
7
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
10
Age
26 - 27
Treated
2018 - 2019
Success with this Doc
No
Treatment
3 IUI, Donor Sperm
Diagnosis
Male Factor
9
10
Valerie [Dr. Shavell] has always been very warm...In the beginning we did state we wanted to do embryo adoption right off the bat and were told to do 3 iuis first, which all failed which was discouraging. We wasted a lot of money and time for it not to work. But shavell has always been reassuring and positive!...First IUI was a natural cycle and it failed. Second cycle we used clomid and trigger shot, it was very hard to get through my uterus and ended up having to do an ultrasound, that cycle failed. Third cycle was clomid, estrace, and trigger shot with ultrasound guidance, that failed as well. All 3 cycles were with donor sperm. I just started week 2 of lupron shots as we start our frozen embryo adoption cycle.
They [staff at The Fertility Center of Michigan] are pretty good at listening to what the patient wants and what they expect. They have been known to run late, i think we've been taken back on time 3 times in total out of all of our apppintments. Front desk is always kind and knows us by name, billing had been a dream to work with, makes things easy! And the embryo RN has been unbelievable! She has really been there for us. We've emailed back and forth countless times, everytime my questions get answered.
Age
26 - 27
Treated
2018 - 2019
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
Male Factor
9
10
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Valerie has always been very warm anf compassionate. In the beginning we did state we wanted to do embryo adoption right off the bat and were told to do 3 iuis first, which all failed which was discouraging. We wasted a lot of money and time for it not to work. But shavell has always been reassuring and positive!
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
She is almost overly kind sometimes, but thats important when dealing with such sensitive topics.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Valerie always made time to talk with us, in person or via phone. She was kind and compassionate and never was trying to answer questions quickly just to get us iut the door.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
First IUI was a natural cycle and it failed. Second cycle we used clomid and trigger shot, it was very hard to get through my uterus and ended up having to do an ultrasound, that cycle failed. Third cycle was clomid, estrace, and trigger shot with ultrasound guidance, that failed as well. All 3 cycles were with donor sperm. I just started week 2 of lupron shots as we start our frozen embryo adoption cycle.
Describe your experience with the nursing staff.
Some were amazing, some were there because it is there job. But more good than bad.
Describe your experience with The Fertility Center of Michigan.
Overall the clinic is very warm and inviting. They are currently short staffed, so it can take time to hear back from someone which can be hard at times but that is out of their control. They are pretty good at listening to what the patient wants and what they expect. They have been known to run late, i think we've been taken back on time 3 times in total out of all of our apppintments. Front desk is always kind and knows us by name, billing had been a dream to work with, makes things easy! And the embryo RN has been unbelievable! She has really been there for us. We've emailed back and forth countless times, everytime my questions get answered.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Expensive! But in Michigan most insurance doesn't over anything for infertility. Ive had 4 or 5 ultrasounds each being between $275-$350. 3 iuis each $550, multiple appointments ranging from $200-500 each time. Medications have been about $900 so far, male factor testing has been almost $2,000, my testing has been about the same at $2,000. We just paid almost $10,000 for embryo adoption.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Valerie recommended a single transfer due to my age but was VERY receptive that we wanted to transfer 2, and we will be transfering 2 hopefully in May
9
Doctor
Valerie Shavell
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
9
Age
30 - 34
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 2 IVF
Diagnosis
Male Factor, Poor Egg Quality
8
9
Dr. Dodd’s was very friendly and informative every step of the way. He was very compassionate when we had a miscarriage. He did adjust our meds protocol for our second retrieval which we had wonderful results with. However, I did always feel rushed during our consults...We moved onto IVF and the first retrieval gave us 4 embryos. We transferred two and I became pregnant with a singleton resulting in a miscarriage at 9weeks pregnant. We then transferred the last two 4 months laters, which resulted in a negative pregnancy test. A year later we started the retrieval process again and this time the started the drugs at a stronger dose to jump start my follicles and we received 9 embryos at a 3 day blast. We transferred 2 and one embryo split and I was pregnant with triplets. Unfortunately at 10 weeks I lost the faturnal Twins. However my 3rd baby grew strong and we now have a 6 week beautiful baby girl!
I felt that [The Fertility Center of Michigan] was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings...Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
Age
30 - 34
Treated
2014 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 2 IVF
Diagnosis
Male Factor, Poor Egg Quality
8
9
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s was very friendly and informative every step of the way. He was very compassionate when we had a miscarriage. He did adjust our meds protocol for our second retrieval which we had wonderful results with. However, I did always feel rushed during our consults.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Be prepared with all your questions for him. So you feel informed of the process you are about to endure.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
I felt that the fertility center was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with IUI and gonal f shots. All resulting in a negative pregnancy test. We moved onto IVF and the first retrieval gave us 4 embryos. We transferred two and I became pregnant with a singleton resulting in a miscarriage at 9weeks pregnant. We then transferred the last two 4 months laters, which resulted in a negative pregnancy test. A year later we started the retrieval process again and this time the started the drugs at a stronger dose to jump start my follicles and we received 9 embryos at a 3 day blast. We transferred 2 and one embryo split and I was pregnant with triplets. Unfortunately at 10 weeks I lost the faturnal Twins. However my 3rd baby grew strong and we now have a 6 week beautiful baby girl!
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
Describe your experience with The Fertility Center of Michigan.
They are all friendly and accommodating. They are very open and will share their infertility stories with their patients. I do feel it would help the financial stress of this process if they allowed payment plans.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
8,000 for the ART program. 5,000 medication 2,000 blood work /ultrasounds, etc.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38 - 41
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
10
He [Dr. William Dodds] seemed to really care and wanted us to have a family almost as badly as we wanted to have one...I felt like if I ever needed to talk to Dr. Dodds about something he would make sure he was there for me. You can tell he has been doing this for a long time and creating families is his passion...suggested we move to IVF due to my age of 38...We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
The Fertility Center is extremely knowledgeable and compassionate. Two qualities that are important and needed when a family is going through such a personal and sometimes devastating struggle to make their family bigger...Each one [nurse] again showed compassion and care for our story. Some of them had their own stories which helped to know they sort of knew the struggle we felt...We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
Age
38 - 41
Treated
2015 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with William Dodds at The Fertility Center of Michigan?
We felt like family with Dr. Dodds. I think he truly cares about our story and knows how badly we wanted a family. On the visits we didn't see Dr. Dodds, we saw exceptional and caring Drs I felt like if I ever needed to talk to Dr. Dodds about something he would make sure he was there for me. You can tell he has been doing this for a long time and creating families is his passion.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Keep going. What you are doing is a team effort with Dr. Dodd's. He will do his part and you will need to do your part.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He seemed to really care and wanted us to have a family almost as badly as we wanted to have one.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
My husband and I had been trying to conceive for 4 years prior to seeing Dr. Dodd's. We had tried several IUI's with my OBGYN. One resulted in a pregnancy that ended in a stillbirth at 30 weeks. We never got pregnant on our own or any other time trying IUI with my OBGYN. In the consult with Dr. Dodd's, he talked about trying IUI twice with Clomyd before moving to more intensive treatment. I got pregnant and then miscarried with my first IUI treatment with Dr. Dodds. He then allowed me to try more than 2 IUI's, knowing I was able to get pregnant with the first round. After the 4th or 6th (can't remember how many we did) IUI that year, he then suggested we move to IVF due to my age of 38. My husband and I were hesitant due to the cost. We soon realized we needed to take the next step to IVF. We contacted Dr. Dodd's to let him know we wanted to take the next step and then it moved fast from there. We did the egg retrieval a couple of months later and did a live embryo transfer (3 embryos) two days later. We froze the 5 remaining. I had a successful pregnancy and gave birth to our son at 36 weeks and 5 days in May 2017. We then did an embryo transfer of 3 frozen embryos in March/April 2018 that resulted in a negative pregnancy test. Then in August 2018 we transferred our last 2 frozen embryos with a IUI two days prior to the embryo transfer. This round resulted in a positive pregnancy test. We soon found out we were pregnant with twins. Then I miscarried the twins at 7 weeks. At that point I was done trying due to my age and all that we had been through. We are happy with our son in heaven and our son on this earth. We are so grateful to Dr. Dodds, Dr. Shavell and Dr. Thakur for all their support and care they provided through our treatments. They showed compassion and humanity and some of their own personal stories. I can not say enough good things about The Fertility Center's team of doctors.
Describe your experience with the nursing staff.
Each one again showed compassion and care for our story. Some of them had their own stories which helped to know they sort of knew the struggle we felt.
Describe your experience with The Fertility Center of Michigan.
The Fertility Center is extremely knowledgeable and compassionate. Two qualities that are important and needed when a family is going through such a personal and sometimes devastating struggle to make their family bigger.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
9
Age
30
Treated
2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss
7
9
I'm diagnosed with recurrent pregnancy loss after three miscarriages. Dr. Shavell suggested a saline sonohysterogram and a endometrial biopsy. The SHG was to check for scar tissue after two D&C's 7 days apart. The biopsy was to make sure the infection (endometritis) in my endometrium was resolved.... Dr. Shavell is to the point, and obviously extremely intelligent and well educated. I'm a person that wants everything explained in detail as I want to absorb all the information I can. I could have asked more questions,
It's a nice environment in a great location. The interior [Fertility Ctr of MI] is modern, but comfortable and welcoming. They offer beverages and have couches. Front desk staff is kind. It did not take long to get an appointment scheduled after being referred. It is a professional environment.... I have not had much interaction with the nurses. I have with multiple MA's and they are not very warm. Clinically they are fine.
Age
30
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss
7
9
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is to the point, and obviously extremely intelligent and well educated. I'm a person that wants everything explained in detail as I want to absorb all the information I can. I could have asked more questions, but I wish she had approached us without thinking we were as familiar as why she would suggest some of the procedures. I wanted the detailed reasons why. She is very kind, which is very important to me. I have met with her twice, and am scheduled with her in 1.5 weeks.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Ask your questions, she gives you time.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Mostly like a human. It was more the MA's that made me feel like a number, than the doctors. The consultation was less warm than the following procedures.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
I'm diagnosed with recurrent pregnancy loss after three miscarriages. Dr. Shavell suggested a saline sonohysterogram and a endometrial biopsy. The SHG was to check for scar tissue after two D&C's 7 days apart. The biopsy was to make sure the infection (endometritis) in my endometrium was resolved. Both came back normal and great, thankfully.
Describe your experience with the nursing staff.
I have not had much interaction with the nurses. I have with multiple MA's and they are not very warm. Clinically they are fine.
Describe your experience with The Fertility Center of Michigan.
It's a nice environment in a great location. The interior is modern, but comfortable and welcoming. They offer beverages and have couches. Front desk staff is kind. It did not take long to get an appointment scheduled after being referred. It is a professional environment.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Cost has been fine as my insurance has covered appointments and procedures. Thanks to the staff that scheduled the two procedures, she made sure they were scheduled on two different days. Otherwise my insurance only would have covered one. That was a great experience. One negative experience was the Counsyl genetic testing they recommended; I had already had karyotype testing; so, I don't know if it was even necessary, but the MA gave me inaccurate information about being able to cancel the testing when I received an email from Counsyl. Thankfully Counsyl worked with me. I am slightly irritated they do not accept Tricare. My husband is a veteran and in the national guard and soon I will be on his insurance.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
does not apply
7
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
10
Age
28
Treated
2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
8
10
Dr. Dodd’s is a great doctor. He didn’t beat around the bush. He told us where we were at and what we needed to do straight up, all while maintaining a warm and open approach. He made us feel very confident in him...For the fresh embryo transfer they prefer to transfer 2 embryos..... He took time to be with us and answer any and all questions we had the whole way through.
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
Age
28
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
8
10
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s is a great doctor. He didn’t beat around the bush. He told us where we were at and what we needed to do straight up, all while maintaining a warm and open approach. He made us feel very confident in him and of The Fertility Center as a whole.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Come with lots of questions and ask about anything you are unsure or confused about.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds always wanted to know about our lives and what was going on in them. He took time to be with us and answer any and all questions we had the whole way through.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Kim)
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
Describe your experience with The Fertility Center of Michigan.
The Fertility Clinic has a great ambiance. It’s very clean and very welcoming. The waiting area has numerous resources for those who are going through fertility assistance. The ladies at the front desk are always on top of there game and get you checked in very fast. All of my appointments have started within 15 minutes of my appointment time. They are very efficient and run things well.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF - ART consultation, egg retrieval, embryo transfer = $8,000 Sperm analysis, wash, and storage = $1000 Ultrasounds = $225 (before insurance) Storage of embryos $400 a year. $100 charged per quarter
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
For the fresh embryo transfer they prefer to transfer 2 embryos.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
32 - 39
Treated
2011 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, Unexplained
10
10
We have been seeing Dr Young since 2011. He has always taken his time with us, explaining every little detail. He remembers what my husband and I do for a living and what we do for fun. When we lost our daughter at 19 weeks, he called us and shared his condolences. When our last FET failed, he was just as confused and sad that it didn’t work and ordered tests to make sure he wasn’t missing anything before we attempt our last transfer. I may cry in our talks, but I always end up smiling by the time I leave his office.
[Fertility Center of MI's] Weakness: The cost. We have some insurance coverage for treatment (meds, labs, ultrasounds, etc) but the IUIs, Retrieval and FETs all come out of pocket for us. They have a Family Building Fund, but you only if you make less than a certain amount of income, so we don’t qualify for help. Strengths: Everything else. This long, almost 8 year journey that we are still on has been more bearable because of the kind and compassionate care that we have received from everyone in the office
Age
32 - 39
Treated
2011 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, Unexplained
10
10
How was your experience with James Young at The Fertility Center of Michigan?
There is seriously nothing that My husband and I don’t like about Dr Young. He seems truly vested in us creating our family. When he is doing procedures he walks us through each step and often uses humor, which I appreciate. If there was one thing that I think needs to be improved upon is his handshake. It is very firm/confident and my husband always brings it up after our appts.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Tell him what your goals are and what your timeline is. He won’t make you rush into anything, but he will make sure that he looks into everything before suggesting major procedures
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
We have been seeing Dr Young since 2011. He has always taken his time with us, explaining every little detail. He remembers what my husband and I do for a living and what we do for fun. When we lost our daughter at 19 weeks, he called us and shared his condolences. When our last FET failed, he was just as confused and sad that it didn’t work and ordered tests to make sure he wasn’t missing anything before we attempt our last transfer. I may cry in our talks, but I always end up smiling by the time I leave his office.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
He was very patient with us. He put both my husband and I through testing, then we did some cycles on clomid. When those didnt work he ordered a hystosalpinogram to make sure my clear. When those weren’t successful, he suggested IUIs and we did 2-3 and when those weren’t successful he did laparoscopic surgery to see if there was anything getting in the way. We tried one more IUI before he suggested IVF with ICSI because of my husbands sperm issues
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie S, Julie M, and Ashley)
All of the nurses that I have interacted with have been amazing. Kind, caring, answering all of my questions and returning calls in an incredibly timely manner. They have made this whole journey incredibly more tolerable
Describe your experience with The Fertility Center of Michigan.
Weakness: The cost. We have some insurance coverage for treatment (meds, labs, ultrasounds, etc) but the IUIs, Retrieval and FETs all come out of pocket for us. They have a Family Building Fund, but you only if you make less than a certain amount of income, so we don’t qualify for help. Strengths: Everything else. This long, almost 8 year journey that we are still on has been more bearable because of the kind and compassionate care that we have received from everyone in the office
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Over the course of our 8 year journey, we have probably spent close to $30,000 to $40,000 out of pocket
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr Young had us transfer 2 each time and we were good with that. He always explained multiples were possible and the dangers of that, but the rewards out-weighed the risks for us
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
32
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Male Factor, PCOS
9
9
Dr Dodds does go over info in a matter of fact and easy way to understand, but also gets to know you as a person. He calls himself when needed and makes sure you understand the plans moving forward but respects how you want to proceed with treatment. ... We have done one round of IUI Femara Protocol so far. ... We have not conceived yet so are trying another round of that same protocol and increasing the dose of Femara
The [Fertility Center of Michigan] environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. ... There was one instance where the nurse had told me over the phone that she would send the prescriptions in and they were not at our pharmacy after a couple days.
Age
32
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Male Factor, PCOS
9
9
How was your experience with William Dodds at The Fertility Center of Michigan?
We are in the middle of our fertility journey so I haven't had too many encounters with Dr Dodds yet, however the ones I have had been positive. Upon meeting him he was very informative, but in a way thats easy to understand. He let us know what he thought the best plan for us was and also took some time getting to know us. He is professional but understanding and compassionate. He also called me personally the day of our IUI to discuss how it went and his thoughts for moving forward. We are confident and happy with the care we are receiving.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don't be afraid to ask questions! He is more than happy to elaborate if you don't understand. Also don't be afraid to ask for a different option if you're not comfortable with the one he gives. For example, he thought we may be better off trying IVF but we decided to exhaust the IUI option first. He was supportive of this decision.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr Dodds does go over info in a matter of fact and easy way to understand, but also gets to know you as a person. He calls himself when needed and makes sure you understand the plans moving forward but respects how you want to proceed with treatment.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We have done one round of IUI Femara Protocol so far. We are using Femara, a mid cycle ultrasound, and ovidril injection. We have not conceived yet so are trying another round of that same protocol and increasing the dose of Femara
Describe your experience with the nursing staff.
The nursing staff has been supportive, kind, and informative. They encouraged us when we were upset, answered all of our questions without making us feel silly, and have been incredibly professional during treatments.
Describe your experience with The Fertility Center of Michigan.
The environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. We were really nervous on our first visit but the nurses made it more comfortable. You will first meet with a nurse to go over your information, then your Dr will meet with you in their office. We were very worried that it would be a very emotional experience, but the staff and environment made it much easier than we thought.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
We are only beginning. Our first patient visit we just paid a copay because our insurance covers diagnostic costs. The cost of IUI was $600 (not including our medication, that was an additional $120)
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at The Fertility Center of Michigan.
There was one instance where the nurse had told me over the phone that she would send the prescriptions in and they were not at our pharmacy after a couple days. I called back and another nurse could see that we had talked but that the scripts weren't actually sent. She sent them and it was taken care of quickly.
9
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
24 - 27
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
10
10
He [Dr. Young] asks personal real life questions. Not all “doctor” stuff. He sat with both my husband and I, and I didn’t feel “rushed”. It is genuine. He’s funny and kind. He talks about his life to so it’s a mutual connection. Humans need connection in life and he provides this. ... He gives guidance on what to change and his knowledge on how to move on to the next step when the last IUI’s failed. ...
When you walk in the front desk [Fertility Center of Michigan] is fast and to the point to get you signed in. ... My IUI that I had performed NOT by dr young was different then how he did it. ... So consistency was off. ... The nurses are thorough and let you know what the need you to do. They help you to relax and answer any questions you have. ... $500 for IUI ...
Age
24 - 27
Treated
2015 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
10
10
How was your experience with James Young at The Fertility Center of Michigan?
James is a good doctor. He explains the good and the bad. He gives guidance on what to change and his knowledge on how to move on to the next step when the last IUI’s failed. He has improved being relational sense 2014 vists.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Confident.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He asks personal real life questions. Not all “doctor” stuff. He sat with both my husband and I, and I didn’t feel “rushed”. It is genuine. He’s funny and kind. He talks about his life to so it’s a mutual connection. Humans need connection in life and he provides this.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
First cycle- femara 2.5mg pills cycle day 3-7. Had four mature eggs. I have one daughter from this cycle. Sencond cycle I was put on femara 2.5mg cycle day 3-7 only produce ONE egg. We backed out of the IUI. Third cycle dr young bumped my femara as I only produced one egg last time using 5mg cycle day 3-7 and had four mature eggs. IUI failed Fourth cycle femara 7.5 cycle day 3-7 had four mature eggs. IUI failed.
Describe your experience with the nursing staff.
Fun enjoyable nice kind knowledgeable
Describe your experience with The Fertility Center of Michigan.
When you walk in the front desk is fast and to the point to get you signed in. The nurses are thorough and let you know what the need you to do. They help you to relax and answer any questions you have. One weakness is that one lady in my follow up ultrasound assumes that we had fresh sperm when we ONLY have frozen viles which made me question if she knew what she was doing and made me feel uneasey about having my IUI done. My IUI that I had performed NOT by dr young was different then how he did it. So that was odd. He put a sponge thing to hold in sperm and the other IUI did not have that. So consistency was off.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
$500 for IUI
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 31
Treated
2016 - 2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Endometriosis, Unexplained, Other
10
10
It was determined I have a heart-shaped (bicornuate) uterus ... He [Dr. Dodds] has stuck with us and has kept us hopeful during a tough journey. He is always comprehensive in his treatment planning and when a treatment hasn't proven to be successful, he is great about tweaking things or offering other options. He is direct and very smart. He is also caring and empathetic. If I had to start treatment over, I would absolutely stick with him as my doctor.
Great staff [Fertility Center of Michigan], although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. ... IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K.
Age
29 - 31
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Endometriosis, Unexplained, Other
10
10
How was your experience with William Dodds at The Fertility Center of Michigan?
Even though we haven't had our miracle baby yet, I still am so thankful for having Dr. Dodds as our doctor. He has stuck with us and has kept us hopeful during a tough journey. He is always comprehensive in his treatment planning and when a treatment hasn't proven to be successful, he is great about tweaking things or offering other options. He is direct and very smart. He is also caring and empathetic. If I had to start treatment over, I would absolutely stick with him as my doctor.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Schedule to meet with him if you have questions and make sure to bring a list of questions! He is great about explaining options and also great about listening to you.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
When we first started medicated cycles at The Fertility Center, I rarely saw any of the doctors, but when I did, it was always a good experience. However as we have continued on through IUIs, then IVF, a miscarriage, the care has gotten more and more personalized and Dr. Dodds has been extremely empathetic, thorough, and generous. He has squeezed us in when the schedule was "full" and never rushes the conversation when we meet with him.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
He first ordered blood work, sperm analysis, and HSG for diagnostic testing. It was determined I have a heart-shaped (bicornuate) uterus, otherwise we were unexplained. Multiples is a big risk with this condition, so he made sure to start me out on the lowest dose of Femara when I started medicated cycles. He had me come in for one midcycle US and we were able to adjust meds to get the anywhere from 1-3 follicles. After 4 cycles on femara, we met with him and he offered IUI or IVF. I was close to overproducing follicles a couple times (and again multiples is risky for me), so IVF would be more predictable. But, due to cost, we decided to do IUIs first and he was very understanding. We added in injectables to help with egg quality and ended up having to cancel our first month due to overproducing. After that, he had me come in a lot earlier and more frequent to monitor closely. The next 3 IUIs went smoothly (except for not getting a positive pregnancy test!). We then moved on to IVF. Before starting, I was on birth control for 6 weeks to quiet everything. We had a great retrieval with 17 eggs retrieved, 16 mature, all 16 fertilized, and 12 made it to day 2 freeze. I had to do a freeze-all because of risk of hyperstimulation. After our first day 3 embryo FET, I got pregnant, but miscarried at 10 weeks. I then went on to do 3 more FETs, all failed. We met with him after each FET to discuss next steps. He did try an immune protocol for resistant uterus for the last two FETs due to some indications that I may have autoimmune issues. This last FET we ended up transferring two embryos, as we hadn't had luck with single embryo transfers. After 4 transfers and 5 embryos transferred, we met again and Dr. Dodds had discussed our case with the other three doctors at the practice and gave us several options moving forward. We are now considering doing a fresh round of IVF and PGS testing all embryos, new and old. We got karyotyping done on me and are waiting on results. I also have a hysteroscopy scheduled for next week to look at the inside of the uterus to determine if anything obvious could be preventing implantation.
Describe your experience with the nursing staff.
There are a lot and they are all super nice and helpful. Early in our time at the Fertility Center, I sometimes felt like I had to remind some of them about certain unique parts of my case, but as we have moved on to IVF, the nurses seem to be very up to speed.
Describe your experience with The Fertility Center of Michigan.
Great staff, although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. But, everyone is always helpful! They run things efficiently and are good about getting back to you that day if indicated.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K. IUI ended up being about 1.5K per cycle. Medicated cycles alone were pretty cheap, usually $100-200.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
With a bicornuate uterus, we were encouraged to transfer one embryo. Not until our fourth transfer did we end up transferring two. Dr. Dodds went over all the pros/cons with us.
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

8
10
Age
29
Treated
2018
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
10
Very nice and great bedside manner. He [Dr. William Dodds] is realistic but after 2 failed transfers he is not changing anything and that is frustrating. Clear with his plan of action and answered all questions. Did feel slightly rushed when seeing him.... I did the GnRH antagonist protocol due to my low ovarian reserve (low AMH) and the results were 12 eggs total with 1 immature, 1 did not fertilize and 10 fertilized embryos. We did use ICSI as our choice to increase our odds to be able to freeze our embryos. No male factor with my husband. He transferred two and froze 8. The goal was to have enough embryos to have for all children desired as my ovarian reserve will continue to decrease and IVF in the future might not produce as many eggs.
I do not have any negatives to say about any of the staff at The Fertility Center. All were kind, excellent communicators, compassionate, concise, knowledgeable.... Able to get you in for a visit in a reasonable amount of time, awesome staff, fair prices, straight forward billing, counseling available, quick phone calls back and caring doctors. At this time there are no weaknesses.
Age
29
Treated
2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
10
How was your experience with William Dodds at The Fertility Center of Michigan?
Very nice and great bedside manner. He is realistic but after 2 failed transfers he is not changing anything and that is frustrating. Clear with his plan of action and answered all questions. Did feel slightly rushed when seeing him.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Very kind and compassionate for what you are going through. Knowledgeable.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Very personable and funny.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I did the GnRH antagonist protocol due to my low ovarian reserve (low AMH) and the results were 12 eggs total with 1 immature, 1 did not fertilize and 10 fertilized embryos. We did use ICSI as our choice to increase our odds to be able to freeze our embryos. No male factor with my husband. He transferred two and froze 8. The goal was to have enough embryos to have for all children desired as my ovarian reserve will continue to decrease and IVF in the future might not produce as many eggs.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Ashley)
I do not have any negatives to say about any of the staff at The Fertility Center. All were kind, excellent communicators, compassionate, concise, knowledgeable.
Describe your experience with The Fertility Center of Michigan.
Able to get you in for a visit in a reasonable amount of time, awesome staff, fair prices, straight forward billing, counseling available, quick phone calls back and caring doctors. At this time there are no weaknesses.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I have Blue Care Network Nurse office visits-copay $10 Doctor office visits-co-pay $40.00 Ultrasounds were partly covered- out of pocket was approx $30.00 per US All labs were covered but had to use an outside lab--could not have blood drawn in the office. Hysterscopy with Dye was partly covered by insurance--approx $300.00 out of pocket Hysteroscopy with saline-partly covered but out of pocket was $100.00 Approx $8,000 for IVF, ICSI and transfer. Anesthesia was from an outside vendor and was $400.00 Medications ordered from outside pharmacy was approx $5000.00 for IVF (some were partly covered and some were covered but the out of pocket cost was more than the cash price so chose cash price). Endometrial Scratch-partly covered but approx $100.00 out of pocket 1st Transfer cost approx $5000.00 and medications an additional $250.00 through outside pharmacy.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He did not have any preference. He said due to my age we could choose 1-2 embryos to transfer and that our chance of pregnancy was higher, even with just one, as all my testing thus far was negative and I was 29 years of age.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
35
Treated
2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
9
9
She [Dr. Thakur] always greeted me or us with a warm smile, a hand shake, and some sort of memory from previous conversations even if it wasn’t treatment related. She has given excellent advice in times of stress and she is very good expressing concern based on experience and allowing you to make the final decisions in your journey...She expressed concern about not “wasting time” and that we will need to be more aggressive as we go. We left the consultation feeling confident in our new RE. I believe it take some a special confidence and tremendous courage to put faith in your doctor and we felt both and still feel both working with Dr Thakur.
Each time I call [The Fertility Center of Michigan- Grand Rapids], I am greeted genuinely and the nurses are so good and answering all my questions and making sure I understand their answers or anything I may be confused on. They are prompt when having to return my call as well. They are incredibly friendly and very knowledgeable...They have a few locations to serve the Michigan community. I have the option of two locations that are fairly close to me which I appreciate. They coordinate my appts well with my work schedule. I also appreciate that. The staff is friendly and at this stage, I haven’t seen any weaknesses.
Age
35
Treated
2018
Success with this Doc
?
Race
European, Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
9
9
How was your experience with Mili Thakur at The Fertility Center of Michigan?
Dr Thakur’s approach is that of passion, compassion, expertise, and specialized education. She specializes in individualized care and doesn’t make you feel polarized based on your journey thus far. Her first question to my husband and me was “What is it that you have planned for your treatment. What would you like to this journey to be?” We expressed our thoughts on med induced cycles with timed inter course and if those failed after a few attempts, we would like to move on to IUI. After looking at our medics history, she agreed that that is a good approach. She expressed concern about not “wasting time” and that we will need to be more aggressive as we go. We left the consultation feeling confident in our new RE. I believe it take some a special confidence and tremendous courage to put faith in your doctor and we felt both and still feel both working with Dr Thakur.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
Be honest about your journey. She is very receptive. She has the experience to guide not only to where you want to go, but down the path you want to travel. She gives excellent and advice and has a fact based approach to back it up. Don’t be afraid to ask questions and for clarity.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
She always greeted me or us with a warm smile, a hand shake, and some sort of memory from previous conversations even if it wasn’t treatment related. She has given excellent advice in times of stress and she is very good expressing concern based on experience and allowing you to make the final decisions in your journey.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
We started off trying 50mg of Clomid, with prenatals, Vitamin D supplements because let’s be honest, living in Michigan doesn’t provide optimal Vitamin D. I’m also taking Synthroid to keep my T-SHIRT down to a level that can sustain pregnancy. She felt strongly that my ovaries would respond well to 50mg of Clomid, and they did! Although I have had 3 failed cycles, she holds confidence in us moving on to IUI. She wants to put me on Progesterone to lengthen my Luteal Phase and increase the Clomid to 100mg to give us optimal rate of success. We are very excited to move forward!
Describe your experience with the nursing staff.
Each time I call, I am greeted genuinely and the nurses are so good and answering all my questions and making sure I understand their answers or anything I may be confused on. They are prompt when having to return my call as well. They are incredibly friendly and very knowledgeable
Describe your experience with The Fertility Center of Michigan.
They have a few locations to serve the Michigan community. I have the option of two locations that are fairly close to me which I appreciate. They coordinate my appts well with my work schedule. I also appreciate that. The staff is friendly and at this stage, I haven’t seen any weaknesses.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
My insurance has covered a great deal of my office visits and ultrasound appointments. I have paid maybe $300 out of pocket so far for Clomid cycles with timed intercourse. The IUI will be $600 our the door and I think that’s affordable as all get out. This clinic is known for their success rates and fair pricing. Lowest in the state if I’ve not mistaken.
9
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Mili Thakur at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

8
10
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Unexplained
8
10
I was provided information [by Dr. William Dodds] on the risks of single vs. multiple and the recommended number to implant based on my age...altered treatment for my second round of IVF to achieve better results. He is friendly and willing to answer any questions. However, it did not seem like he knew me as a patient and what my experience was and needed to go through my chart right before meeting me.
Even though I met with several nurses [at The Fertility Center of Michigan] over the course of treatment, they each were kind, knowledgeable, and were able to answer any questions I had. They took my concerns seriously and accommodated me as needed...There was just some miscommunication this last cycle with the medications I was supposed to be on and when I was supposed to start. It is unclear if it was more the pharmacy's fault or the clinic's, but it was stressful not receiving medications until the day before I was supposed to start my medications.
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 4 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Unexplained
8
10
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is very knowledgeable and has lots of experience. He is compassionate in the room and will call depending on the result. He also provides hope for future round of treatment. It may be that he has too many patients, as it seemed as though he did not remember me and needed to look over my chart prior to each meeting.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Make sure to ask lots of questions.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds altered treatment for my second round of IVF to achieve better results. He is friendly and willing to answer any questions. However, it did not seem like he knew me as a patient and what my experience was and needed to go through my chart right before meeting me.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
For my first IVF cycle - I was on the antagonist protocol with Cetrotide, Menopur and Gonal-F. This produced 13 eggs, 8 fertilized and 4 embryos. We transferred two on a fresh cycle and two on a frozen cycle on none of them stuck. For my second cycle (current), I am on the microdose flare Lupron protocol. Three days after stopping birth control I start on 20 units of microdose Lupron twice a day. Two days of that I began 450 IU of Gonal F in the evenings. I have also had an endo scratch and will use Embryogen for this cycle in order to help with implantation. Egg retrieval is in 2-3 days.
Describe your experience with the nursing staff.
Even though I met with several nurses over the course of treatment, they each were kind, knowledgeable, and were able to answer any questions I had. They took my concerns seriously and accommodated me as needed.
Describe your experience with The Fertility Center of Michigan.
The clinic is very efficient in terms of planning for treatment and getting you in for ultrasounds and blood work. They meet with you after most appointments to make sure you are clear are the next steps. In terms of weaknesses, there was some miscommunication with the pharmacy regarding my medication and sometimes it can be difficult to get answers regarding insurance issues. But, overall, they care about their patients and want success for everyone.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF treatment with ICSI was around $9000; ultrasounds and blood work were separate costs. Medication was between $2800-$3400
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I was provided information on the risks of single vs. multiple and the recommended number to implant based on my age.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
There was just some miscommunication this last cycle with the medications I was supposed to be on and when I was supposed to start. It is unclear if it was more the pharmacy's fault or the clinic's, but it was stressful not receiving medications until the day before I was supposed to start my medications.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31
Treated
2018
Success with this Doc
?
Treatment
Diagnosis
Male Factor
10
10
Dr. Shavell was kind and seemed deeply aware of the stress and emotions that go along with infertility. ... I feel she is always actively listening to me. She makes eye contact and is reassuring with her body language. She ensures you feel comfortable and your voice is heard at your appointments. ...She always made sure I knew what the next step of the process was and that I was comfortable with it. What I like most is she reminds you that you are strong and capable of handling the stress and struggles of IVF.
The prices seemed reasonable and seemingly followed other average costs. The building was very clean and well designed. It [Fertility Center of Michigan] was relaxing atmosphere and the waiting room was calming and inviting. While walking through the halls other staff members greeted you. ... [Nursing Staff] Very kind and welcoming. All my phone calls were pleasant and my interactions at the center were great
Age
31
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Male Factor
10
10
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was kind and seemed deeply aware of the stress and emotions that go along with infertility. She always made sure I knew what the next step of the process was and that I was comfortable with it. What I like most is she reminds you that you are strong and capable of handling the stress and struggles of IVF.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
She is ready to work for you and make sure you are ready for the work!
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
I feel she is always actively listening to me. She makes eye contact and is reassuring with her body language. She ensures you feel comfortable and your voice is heard at your appointments.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
Gonal-F, Follistim, Menopur, hCG
Describe your experience with the nursing staff.
Very kind and welcoming. All my phone calls were pleasant and my interactions at the center were great
Describe your experience with The Fertility Center of Michigan.
The prices seemed reasonable and seemingly followed other average costs. The building was very clean and well designed. It was relaxing atmosphere and the waiting room was calming and inviting. While walking through the halls other staff members greeted you. The only weakness for me was that I lived far away from the clinic.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
ART case management $1850 (deposit to schedule) Follicle Puncture/ Oocyte Retrieval $1795 Culture and Fertilization of Oocytes/Embryos $1570 Embryo Transfer $1060 Abdominal Ultrasound $225 ICSI $1850 Assisted hatching $630 Blastocyst Culture $620 Cryopreservation of Embryo $910 Cryopreservation of Oocytes $910 Time Lapse Photography $805 Embryogen $465 Thawing of cryopreserved embryos $1075 This is the cost breakdown provided to me. Obviously I did not require everything here. My total from this list was $10,065
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I was education on risks and likelihood of successful implantation.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
We went to see Dr Thakur after I suffered an ectopic pregnancy. She actually validated our loss. Also, after some test results came back showing that I was in DOR, she sat down with us for an hour and a half and discussed what all that meant. Also, after our next loss, she sat down with us to discuss what she thought the cause of that was.... We both felt like Dr Thakur was very smart. She takes the time to go over all the options. I never felt pressured to do one course of treatment over the other. She outlined what she thought would be the best course of treatment and how long we should go through with that and when to move on.
I love that the fertility center has multiple locations and super flexible hours for monitoring ultrasounds! I do wish that the drs spent one more day in Mason. I also feel like the pricing is reasonable versus a lot of other clinics.... The nurses for the most part are great! They respond very quickly to phone calls. I do feel like they are a little overwhelmed because a lot of times they don’t know the full extent of “your case” which I wish they did. Also, a lot of times you have to call and get test results versus them calling you. They are all very patient and compassionate and do take time to listen to your concerns.
Age
34
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Mili Thakur at The Fertility Center of Michigan?
My husband does not love seeing drs, especially after we went through an ectopic pregnancy and a lot of unknowns. We both felt like Dr Thakur was very smart. She takes the time to go over all the options. I never felt pressured to do one course of treatment over the other. She outlined what she thought would be the best course of treatment and how long we should go through with that and when to move on.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
Ask lots of questions! Also, if you have information about something that you’ve read online, tell her about it. She is very smart and will tell you whether or not there is any sort of evidence to back it up.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
We went to see Dr Thakur after I suffered an ectopic pregnancy. She actually validated our loss. Also, after some test results came back showing that I was in DOR, she sat down with us for an hour and a half and discussed what all that meant. Also, after our next loss, she sat down with us to discuss what she thought the cause of that was.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
We have always done femara and ovidrel because I respond well to the femara. The first month I only had one mature follicle so she upped my dose and I seem to be responding well to that!
Describe your experience with the nursing staff.
The nurses for the most part are great! They respond very quickly to phone calls. I do feel like they are a little overwhelmed because a lot of times they don’t know the full extent of “your case” which I wish they did. Also, a lot of times you have to call and get test results versus them calling you. They are all very patient and compassionate and do take time to listen to your concerns.
Describe your experience with The Fertility Center of Michigan.
I love that the fertility center has multiple locations and super flexible hours for monitoring ultrasounds! I do wish that the drs spent one more day in Mason. I also feel like the pricing is reasonable versus a lot of other clinics.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
Our initial appointment was $285 and every appointment after that was $180. Ultrasounds were about $110. The IUI is around $700. For us, the femara was covered by insurance but the fertility center helped me get the best price for ovidrel at about $95/shot.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
Describe the specific things that went wrong at The Fertility Center of Michigan.
Sometimes, I have to call for test results, especially beta HCG test results, when you’re on the edge of your seat, waiting for those results is hard.
10
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
32
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Endometriosis
8
8
I have only seen Dr. Dodds once, but he was pretty good when we met with him. He met with us in his office instead of an exam room. He took the time to review all of my previous tests and surgery.... I did feel like he was a little matter of fact and didn't explain things in great detail. He just laid out the plan and gave us the next step. I left a little bit confused and felt a little like we had been rushed into moving forward with an IUI.
It's a great clinic [Fertility Ctr of MI], but it's very big. I was hoping for more of a compassionate atmosphere, but it's pretty business-like. I do appreciate that some of the front desk ladies have started to recognize me.... Some of the nurses were friendlier than others. They all seemed to be very knowledgeable and I felt comfortable with their recommendations. They were always very matter of fact and never really asked me about how I was doing though. T
Age
32
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis
8
8
How was your experience with William Dodds at The Fertility Center of Michigan?
I have only seen Dr. Dodds once, but he was pretty good when we met with him. He met with us in his office instead of an exam room. He took the time to review all of my previous tests and surgery. He asked us about our jobs. He had a connection to the place where my husband works and he told a long story about that. I appreciated that he waited until the end of the appointment to talk to us about that. I did feel like he was a little matter of fact and didn't explain things in great detail. He just laid out the plan and gave us the next step. I left a little bit confused and felt a little like we had been rushed into moving forward with an IUI.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Make sure you ask questions! We didn't really know what to ask at the time but we felt like we left with more questions than answers.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds took the time to talk to us about our jobs and life.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Dodds suggested that we start moving forward with an IUI. He put me on Femara, an ovidrel injection, and progesterone. He didn't really explain what each of these did or why I was taking them. After my husband and I discussed it, we weren't comfortable moving forward with the IUI right away. I called back and talked to a nurse about it. We decided to try timed intercourse first. So, she said to take the Femara and the progesterone, but I could wait on the Ovidrel. I went in for a mid-cycle ultrasound and the nurse told me when to have intercourse. After a negative pregnancy test that month, we decided to go forward with the IUI. Then it was back to the Femara, Ovidrel, and Progesterone. Then a mid-cycle ultrasound and the insemination. The Progesterone gave me really bad side effects so after I called and asked, my dosage was reduced by half and that seemed to help. I got another negative pregnancy test, so we started all over again. I am currently scheduled for another IUI later this week.
Describe your experience with the nursing staff.
Some of the nurses were friendlier than others. They all seemed to be very knowledgeable and I felt comfortable with their recommendations. They were always very matter of fact and never really asked me about how I was doing though. This is a very emotional experience and I would have liked that to be acknowledged a little more.
Describe your experience with The Fertility Center of Michigan.
It's a great clinic, but it's very big. I was hoping for more of a compassionate atmosphere, but it's pretty business-like. I do appreciate that some of the front desk ladies have started to recognize me.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
My initial appointment and ultrasounds are covered by insurance. The IUI procedure was $500. The meds were ordered through a pharmacy and were $100-$200 each cycle.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
Describe the specific things that went wrong at The Fertility Center of Michigan.
I had a blood test done that I never got the results for. I finally had to ask about it a month later.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
Dr. Young helped us understand the process and all of our options. We had a lot to learn about unexplained infertility and how to maximize our chances of achieving a successful pregnancy, and Dr. Young patiently helped us with that...Dr. Young suggested we consider using donor embryos...2 donor embryos we're thawed, only one survived the thaw. Dr. Young told us it was a very healthy embryo, so chances of implantation we're good. Unfortunately, the cycle ended in a negative pregnancy test. Dr. Young suggested we try another IVF cycle using donor embryos and select a donor with more embryos available. We are scheduled for a second donor embryo transfer in April.
The entire team of doctors, nurses and office staff [at The Fertility Center of Michigan] are always willing to help with any questions or concerns we have. We feel well cared for and accommodated with every visit...All of the nurses we encountered were helpful in explaining everything (i.e. timelines, administration of medications, the "what ifs"). If we had a question, they would respond in a timely manner. When the cycles didn't have the outcome we hoped for, they were compassionate and sympathetic. We are extremely happy with the care they have provided thus far.
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
How was your experience with James Young at The Fertility Center of Michigan?
When we first got married, we never imagined that it would be so difficult to have a baby. Dr. Young helped us understand the process and all of our options. We had a lot to learn about unexplained infertility and how to maximize our chances of achieving a successful pregnancy, and Dr. Young patiently helped us with that.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Trust in the process.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young was very personable, informamativ, and professional throughout our entire journey so far. He has made us feel at ease and confident in his abilities. Although the process has been trying at times, we are glad that Dr. Young has been there to help us.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Young tried several different strategies and protocols throughout our journey. First, he tried 100mg of Clomid with Ovidril trigger shot, we attempted 3 cycles of this. Then we did a couple of cycles with Clomid, Follistim and Ovidril. None of these cycles resulted in pregnancy. Third, we attempted to do an IVF cycle using the luteal suppression protocol (Lupron and Gonal-F medications). Only one follicle matured, the cycle was cancelled. Since only one follicle matured with the first IVF cycle, Dr. Young recommended we attempt multi-cycle IVF. If he was able to retrieve one or two eggs each cycle, hopefully there would be enough embryos to transfer after the second or third retrieval. The first cycle of the multi-cycle IVF protocol ended up being cancelled due to no mature follicles. At that point Dr. Young suggested we consider using donor embryos. Because it was the most viable option for us financially at that point, we agreed. In January 2018, 2 donor embryos we're thawed, only one survived the thaw. Dr. Young told us it was a very healthy embryo, so chances of implantation we're good. Unfortunately, the cycle ended in a negative pregnancy test. Dr. Young suggested we try another IVF cycle using donor embryos and select a donor with more embryos available. We are scheduled for a second donor embryo transfer in April.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin Strouse)
All of the nurses we encountered were helpful in explaining everything (i.e. timelines, administration of medications, the "what ifs"). If we had a question, they would respond in a timely manner. When the cycles didn't have the outcome we hoped for, they were compassionate and sympathetic. We are extremely happy with the care they have provided thus far.
Describe your experience with The Fertility Center of Michigan.
The entire team of doctors, nurses and office staff are always willing to help with any questions or concerns we have. We feel well cared for and accommodated with every visit. We would like new patients to know that patience is important as they begin their infertility treatment. Also don't hesitate to ask questions even if they seem trivial.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Donor Embryo Transfer: Case Management Fee: $2,225.00 Bundled Fees (testing/screening/program maintenance, profile preparation, record review, MD evaluation, interdisciplinary ART meeting, appointment with Social Worker): $4,000.00 Vaginal Ultrasound: $295.00 Preparation of Cryopreserved Emryos: $1,000.00 Embryo Transfer: $1,025.00 Abdominal Ultrasound: $215.00 Medication: $500.00
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
He [Dr. James Young] evaluated my past before I came in and knew what tests to run to find the problem. He explains things in terms that we can understand... definitely took his time with us when we would meet to discuss plans. He didn’t rush us out of his office to get on to the next patient. He seems to care about his patients and their past...resulted in 4 eggs retrieved, one embryo frozen (Grade 3). About to start another cycle with same meds but add clomid on day one. We will be doing PGD testing which is why we froze the one embryo.
They [the nurses at The Fertility Center of Michigan] know the protocols and if they were unsure how to proceed they would always let me know they would ask the Dr and let me know that day. I always knew what was happening. If I had any questions they would explain everything very well...Paid $10,500 for first cycle and $3000 for the next 2 (multi cycle discount up to 3 cycles). Medications cost $130 for first cycle.
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with James Young at The Fertility Center of Michigan?
At first he seemed quiet and I wasn’t sure what to think of him, but towards the end of our first appointment I knew he was very good at his job just by what he was explaining to us. He evaluated my past before I came in and knew what tests to run to find the problem. He explains things in terms that we can understand.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Ask questions if you are unsure.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
I feel like Dr. Young definitely took his time with us when we would meet to discuss plans. He didn’t rush us out of his office to get on to the next patient. He seems to care about his patients and their past.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
First cycle used fermara only. Resulted in a pregnancy that ended at 16.5 weeks, no reason found. Second cycle used 375 Gonal F And 75 menopur for about 9 days (ganirelix and HCG shot towards the end also) resulted in 4 eggs retrieved, one embryo frozen (Grade 3). About to start another cycle with same meds but add clomid on day one. We will be doing PGD testing which is why we froze the one embryo.
Describe your experience with the nursing staff.
They know the protocols and if they were unsure how to proceed they would always let me know they would ask the Dr and let me know that day. I always knew what was happening. If I had any questions they would explain everything very well.
Describe your experience with The Fertility Center of Michigan.
Organized, helpful, compassionate workers. Front desk staff very helpful and work with your schedule. So far my experience has only been good there. They get you in quickly and there isn’t much of a wait at any appointment.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
My insurance covers all ultrasounds and 4 estrogen blood draws a month. Paid $10,500 for first cycle and $3000 for the next 2 (multi cycle discount up to 3 cycles). Medications cost $130 for first cycle. Office visits were covered by my insurance.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
The Dr. seems to want to transfer 2 for our case as I have trouble carrying them so the hope is that at least one will stick.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
10
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
10
Dr. Young (and other doctors at this office) have always treated me well. They listen to my questions and concerns and address them wuth kindness, patience and understanding. I can't imagine going through this with any other doctor.... He has a dry sense of humor which always makes me smile. He and his wife also went through fertility treatments which give a better understanding of what a patient is going through.
This clinic [Fertility Ctr of Michigan] is amazing. They go above and beyond to communicate with patients and ensure quailty care. Infertility is difficult, and the staff at this clinic make it bearable. One weakness is that certain appointments can only be scheduled at certain a time of day, which is not always convenient.... A round of IUI was generally atounf $1,500 and IVF was around $9,000. You can apply for the Assured program, which costs around $19,000 and you get up to 3 IVF cycles, if they are all unsuccessful you get almost all of your money back.
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
10
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is kind and understanding. He has a dry sense of humor which always makes me smile. He and his wife also went through fertility treatments which give a better understanding of what a patient is going through.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Ask questions. He likes Ohio State, so you have to look past that flaw. (Go Blue!)
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young (and other doctors at this office) have always treated me well. They listen to my questions and concerns and address them wuth kindness, patience and understanding. I can't imagine going through this with any other doctor.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Early on, we used a medication that had the opposite affect on my system, this was adjusted for the next cycle. This was more successful. It's difficult to remember all of the things we have done. Dr. Young was always very honest with us. I felt that he gave us all the facts and helped us to make decisions based on our personal case.
Describe your experience with the nursing staff.
I love the nursing staff. They are very knowledge and go the extra mile to make sure patients are fully prepared throughout the process.
Describe your experience with The Fertility Center of Michigan.
This clinic is amazing. They go above and beyond to communicate with patients and ensure quailty care. Infertility is difficult, and the staff at this clinic make it bearable. One weakness is that certain appointments can only be scheduled at certain a time of day, which is not always convenient.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
A round of IUI was generally atounf $1,500 and IVF was around $9,000. You can apply for the Assured program, which costs around $19,000 and you get up to 3 IVF cycles, if they are all unsuccessful you get almost all of your money back.
9
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
8
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
7
8
Dr. Young is definitely very wise and I felt I could trust him with our treatments. Personally, I feel like his bedside manners could improve a little. He is very kind and thorough, but somewhat awkward at times. I felt like I had to push treatment changes when things didn't work but that's also largely a part of my personality. He always explained things in an easy-to-understand way.... I responded very well to Femara 5mg for my IUIs, so we stuck with that for 3 cycles. Although I was ready to change things up, I understood how he wanted to keep the course.
Strengths [Fertility Center of MI]: location, cost, easy to get you on the schedule for appointments, not a long wait for treatments (including IVF), wonderful nurses and sonographers. Weaknesses: you almost always have to leave a voicemail and wait for a nurse to call you back, very little interaction with the RE.... Erica is fabulous and so sweet! There have been a few more that have really showed me compassion, including Kristi. But my favorite staff member is actually a sonographer, Shana.
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
7
8
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is definitely very wise and I felt I could trust him with our treatments. Personally, I feel like his bedside manners could improve a little. He is very kind and thorough, but somewhat awkward at times. I felt like I had to push treatment changes when things didn't work but that's also largely a part of my personality. He always explained things in an easy-to-understand way.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Keep in mind that although he can come off a little quiet or awkward at times, I do believe he has plenty of wisdom and experience to handle direct treatment courses. I'm still undergoing treatment (more aggressive, I'll add) so I'm very curious to see how my thoughts on him will change, if at all!
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young is very kind and remembered some minor details about my previous cycles, which I really appreciated.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I responded very well to Femara 5mg for my IUIs, so we stuck with that for 3 cycles. Although I was ready to change things up, I understood how he wanted to keep the course. I was also thankful to move on to Gonal-F for IUI #4, though my dose was small (75iu nightly). I actually responded with fewer follicles than on 5mg Femara. My 5th and final IUI, we tried a higher dose of Follistim (125iu) and I responded very well! Almost too well: 6 follicles. I'm very glad my clinic was upfront and honest with me about the risks and let me make that decision alongside of them. We still went for that IUI and it was a negative, but I feel very good about that last shot IUI: we tried our best and I feel much more comfortable moving forward with IVF, especially since I've gotten comfortable with injections.
Describe your experience with the nursing staff.
Erica is fabulous and so sweet! There have been a few more that have really showed me compassion, including Kristi. But my favorite staff member is actually a sonographer, Shana. She is SO good at what she does and is insanely sweet and compassionate! I plan on requesting her for all my future scans, when possible.
Describe your experience with The Fertility Center of Michigan.
Strengths: location, cost, easy to get you on the schedule for appointments, not a long wait for treatments (including IVF), wonderful nurses and sonographers. Weaknesses: you almost always have to leave a voicemail and wait for a nurse to call you back, very little interaction with the RE.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I have zero fertility coverage besides 50% coverage for meds (which I realized was truly nothing since most pharmacies have an agreement and give women who are completely out of pocket a discount, so my med coverage didn't really do anything). Specifically with my clinic, a semen analysis was around $130. IUI including the sperm wash was $500. Most ultrasounds/appointments were in the $100 range, depending on your coverage, of course.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We are just about to start our first IVF cycle with Dr. Young, so I can't speak about embryo transfers yet. But, I did trigger and have an IUI with 6 follicles and they were very straightforward and honest with me about the risks. You could tell it was very important to them that I knew what I was doing.
7
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
?
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis, Poor Egg Quality, Other
8
8
Dr. Dodds honestly cares about the end result and how it’s effecting you. He’s gone out of his way to personally pick up the phone in good and bad circumstances.... Dr. Dodds is willing to explore all avenues and alters your treatment as needed. I have noticed that amongst friends going through treatment, he does work through trends in the market (uterine scratch, embryogen, etc.). He is upbeat and has positive relations with his team at the clinic.
The office team [The Fertility Center of Michigan] up front seems to change regularly but there are a couple of key long term employees I’ve noticed....Shana, the ultrasound tech, is the best! She is so sweet and knowledgeable.... My primary nurse, Sandy, was excellent....There are a couple nurses on the team that I would not rate as high either due to competency or low sensitivity.... I question the ability of the lab with ICSI. I need to research their success rates in comparison to other labs but I lost a lot of eggs after attempting ICSI fertilization.
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis, Poor Egg Quality, Other
8
8
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is willing to explore all avenues and alters your treatment as needed. I have noticed that amongst friends going through treatment, he does work through trends in the market (uterine scratch, embryogen, etc.). He is upbeat and has positive relations with his team at the clinic.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Do your research and go through every option that you have available to you. For example: ICSI, time lapsed photography, genetic testing. Decide what is right for you and ask the hard questions including success rates with each treatment.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds honestly cares about the end result and how it’s effecting you. He’s gone out of his way to personally pick up the phone in good and bad circumstances.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
For our IVF cycle we did ICSI (which is apparently used on 90% or so patients at TFC), time lapsed photography (differentiates between quality and keeps them in one enclosed space versus taking them out to check under a microscope), day 3 transfer (standard at this clinic), and freeze all cycle (I was at risk for hyper stimulation).
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
My primary nurse, Sandy, was excellent. I felt that I was in great care with her from the beginning. There are a couple nurses on the team that I would not rate as high either due to competency or low sensitivity. I’d say the majority are above average in bedside manner though.
Describe your experience with The Fertility Center of Michigan.
I question the ability of the lab with ICSI. I need to research their success rates in comparison to other labs but I lost a lot of eggs after attempting ICSI fertilization. The office team up front seems to change regularly but there are a couple of key long term employees I’ve noticed.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
Shana, the ultrasound tech, is the best! She is so sweet and knowledgeable.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I became pregnant with twins after the first transfer (two embryos). We lost both of them at eight weeks. Therefore, knowing that pregnancy can occur, we opted for a single on the second transfer. Pregnancy did not occur, however.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at The Fertility Center of Michigan.
I was overstimulated even on a low dose. This caused my estrogen levels to skyrocket. They chose to move me over to a freeze-all cycle. In some regard, a freeze-all actually worked out better for me though because I felt recovered before allowing the transfer.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
10
Age
41
Treated
2018
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve
9
10
You may request him [Dr. William Dodds] as your doctor or see him the first time, but most likely you’ll see different doctors the rest of the way...He made me feel comfortable during the visit. After a dismal first retrieval result (only 2 poor quality embryos made it to day 4), he called personally then changed my plan to multi-cycle plan which is much more cost effective. I saw him just one more time after the initial visit, as his other colleagues did the procedures. After 2 retrievals, I had an FET which was successful
They were very flexible [for monitoring appointments at The Fertility Center of Michigan], and the good thing was they have a lot of clinics so if the schedule would not work out in a clinic, you have other options...I thought they were reasonable [cost-wise]. The multi-cycle plan was cost effective. There were no hidden costs...The clinic gave me a choice [on embryo transfer]. I’m not sure if they transfer more than 2...Weakness: very busy practice, so it’s understandable how the organization can be compromised. Their kalamazoo clinic’s waiting room was such that everyone waiting could hear everything you’re discussing with the receptionist. Having a lot of clinics in different parts of michigan made it easier to have ultrasounds done when we were in the process of moving
Age
41
Treated
2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve
9
10
How was your experience with William Dodds at The Fertility Center of Michigan?
He made me feel comfortable during the visit. After a dismal first retrieval result (only 2 poor quality embryos made it to day 4), he called personally then changed my plan to multi-cycle plan which is much more cost effective. I saw him just one more time after the initial visit, as his other colleagues did the procedures. After 2 retrievals, I had an FET which was successful
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
You may request him as your doctor or see him the first time, but most likely you’ll see different doctors the rest of the way
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
When the first egg retrieval had bad results, he personally called to deliver the news
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We discussed my first egg retrieval with another clinic which had to be terminated as only one follicle was developing during treatment, and his opinion was that my med dosages were too low. Stim meds were increased in dose and the results were better than the first but still not good (2 poor quality embryos produced). The next cycle I took estrogen supplements first to stimulate follicle production and my stim meds were increased further (maximum), and the results were better - 3 embryos but their qualities were better. I decided to do fet then instead of going through a third egg retrieval as we moved and it was too hard to go to appointments for egg retrieval. 2 embryos were transferred, and I had one baby born
Describe your experience with the nursing staff.
I spoke to a different nurse each time. They were all really nice. You rarely ever call without having to leave a message in the voicemail though. Sometimes they did hive conflicting information though, but just for minor things that I can’t recall anymore
Describe your experience with The Fertility Center of Michigan.
The clinic seems to have a pretty good success rate and is quite popular. I found the costs to be reasonable, and better than the first clinic I went to. No hidden costs (again unlike the first clinic I went to where I was charged $450 every time I talked to a nurse coordinator). Weakness: very busy practice, so it’s understandable how the organization can be compromised. Their kalamazoo clinic’s waiting room was such that everyone waiting could hear everything you’re discussing with the receptionist. Having a lot of clinics in different parts of michigan made it easier to have ultrasounds done when we were in the process of moving
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
They were very flexible, and the good thing was they have a lot of clinics so if the schedule would not work out in a clinic, you have other options
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I thought they were reasonable. The multi-cycle plan was cost effective. There were no hidden costs
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
The clinic gave me a choice. I’m not sure if they transfer more than 2
9
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
9
Age
29 - 31
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Anovulation, PCOS
8
9
He [Dr. Dodds] always took time to listen and was so very compassionate. He took the time to explain everything. He always worked to keep a positive attitude no matter what set backs arrived. I can not understate his kindness and how well treated we felt at the fertility center. ... He always took the time to thoroughly explain all treatment. He considered all factors of the potential parents lives and took the time to understand the barriers. Also he always remained so positive.
The costs [at The Fertility Center of Michigan] were fair and well described prior to my consenting for the treatment. They do work with you to try and reduce costs where needed. ... It was nice that they have a lab on site. They have a number of ultrasound suits with consult rooms. Everything was well maintained and created a warm and welcoming environment at a time that can be very frightening.
Age
29 - 31
Treated
2016 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI
Diagnosis
Anovulation, PCOS
8
9
How was your experience with William Dodds at The Fertility Center of Michigan?
He always took time to listen and was so very compassionate. He took the time to explain everything. He always worked to keep a positive attitude no matter what set backs arrived. I can not understate his kindness and how well treated we felt at the fertility center.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
The most important thing I had to remember was to stay positive. Follow treatment instructions and if you have questions don’t hesitate to call.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He always took the time to thoroughly explain all treatment. He considered all factors of the potential parents lives and took the time to understand the barriers. Also he always remained so positive.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We started out with clomid and timed intercourse. Unfortunately a previous OB has me on Clomid for some time so I did not do many cycles of this. We then moved to estrogen and fsh injections. We continued timed intercourse. We did get a positive but the pregnancy was chemical. We repeated the cycle and achieved pregnancy but had a blighted ovum. We tried one more cycle but could not get a good number of follicles. We took a year off due to back to back losses and a cancer diagnosis in the family. On our first cycle in 2018 we did estrogen, fsh, progesterone and IUI. With this we were successful in achieving pregnancy and had a beautiful baby girl.
Describe your experience with the nursing staff.
All staff were very helpful. All of them were very knowledge and were able to answer all questions.
Describe your experience with The Fertility Center of Michigan.
Everything for me went very smoothly. I have no complaints. It was nice that they have a lab on site. They have a number of ultrasound suits with consult rooms. Everything was well maintained and created a warm and welcoming environment at a time that can be very frightening.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
The costs were fair and well described prior to my consenting for the treatment. They do work with you to try and reduce costs where needed.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
40
Treated
2018
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Endometriosis, Male Factor
10
10
He [Dr. Young] was very informative, but yet described things in ways we understood easily. We felt he genuinely cared about our situation. We never felt rushed, and he calmly took all the time we needed during our appointments. After the loss of one of our babies, Dr. Young gave us hugs and was professional and also emotional right along with us...
I have never been anywhere where everyone was so friendly and happy. We love that they were always willing to work with our schedules and greeted us by name upon arrival. They offered us beverages as well as a shoulder to cry on. They prayed with us and celebrated with us. We love our TFC family!...everything was always broke down for us and we were able to make payments that worked for us
Age
40
Treated
2018
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis, Male Factor
10
10
How was your experience with James Young at The Fertility Center of Michigan?
He is a caring and friendly person. He gave us hope, when our success rate was so low. He took all the time we needed, and never made us feel rushed. We didn't feel like we were at a typical medical facility, we felt like we were being treated by friends or family.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Never ever give up hope, miracles do happen and Dr. Young can help you get closer to your dream.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
From the moment we met him, he was warm and kind. He was very informative, but yet described things in ways we understood easily. We felt he genuinely cared about our situation. We never felt rushed, and he calmly took all the time we needed during our appointments. After the loss of one of our babies, Dr. Young gave us hugs and was professional and also emotional right along with us. He talked to us about the power of prayer, which meant the world to us. We felt like family and not just another patient.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Our infertility journey started 12 years ago. We dealt with several different doctors before hearing about Dr. Young. We have gone through countless rounds of clomid, pills, shots, tests, procedures surgeries...you name it. Nothing worked. We had given up all hope until we met Dr. Young. He convinced us to try one more time, and that one more time led us to our son!
Describe your experience with the nursing staff.
They were so sweet. Greeted us at the door with a smile, and showed great compassion in our sorrow. They celebrated us when we achieved pregnancy. They were wonderful!
Describe your experience with The Fertility Center of Michigan.
I have never been anywhere where everyone was so friendly and happy. We love that they were always willing to work with our schedules and greeted us by name upon arrival. They offered us beverages as well as a shoulder to cry on. They prayed with us and celebrated with us. We love our TFC family!
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
It was pretty expensive, but the costs were less than we had assumed. Although I cannot remember the exact costs, everything was always broke down for us and we were able to make payments that worked for us.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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