The Fertility Center of Michigan

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Grand Rapids
3230 Eagle Park Drive NE
Grand Rapids, MI 49525
(616) 988-2229
Grand Rapids - Downtown (closed)
555 MidTowne
Grand Rapids, MI 49503
(616) 988-2229
Kalamazoo
317 South Drake Rd
Kalamazoo, MI 49009
(269) 324-5100
Mason
1100 S. Cedar Street
Mason, MI 48854
(616) 988-2229
Traverse City
1200 6th Street
Traverse City, MI 49684
(877) 904-4483
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On a scale from 0-10, how likely are you to recommend The Fertility Center of Michigan to a friend?
Strongly recommend: 64%Neutral: 29%Don't recommend: 7%8.7
114 assessments
  • 64% Strongly recommend (9-10)
  • 29% Neutral (7-8)
  • 7% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
8.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
1,001
Annual Cycles National Avg.
635
114 assessments
9
Age
30 - 35
Treated
2014 - 2019
Success with this Doc
?
Treatment
2 IVF, Embryo Freezing
Diagnosis
Endometriosis, Male Factor
9
When I first started going to the clinic [The Fertility Center of Michigan] it felt unorganized. Since then, I have noticed that they have done a good job about putting out surveys and I feel as if they have really taken the information and made changes. The last couple of years have been much better...For the most part the nurses in the office are nothing but excellent. There have been times however where I have felt as if they were not familiar with my case or where I was with my protocol. When I would ask questions I felt as if rather than reviewing my filing and getting be solid information, I would receive some guess work. This has only happened a couple of times. For the most part they are on the ball.
+ Read more
Age
30 - 35
Treated
2014 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, Embryo Freezing
Diagnosis
Endometriosis, Male Factor
9
Describe your experience with The Fertility Center of Michigan.
When I first started going to the clinic it felt unorganized. Since then, I have noticed that they have done a good job about putting out surveys and I feel as if they have really taken the information and made changes. The last couple of years have been much better.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavelle is super compassionate. You can also tell that she wants to hear from you, how you are feeling and what your concerns are. She will take what you are saying and will fully consider how it could potentially be affecting your treatment. I also feel as if she has never given up on us, even though we have not yet been able to concieve. She continues to sign to try to figure it out.
Describe your experience with the nursing staff.
For the most part the nurses in the office are nothing but excellent. There have been times however where I have felt as if they were not familiar with my case or where I was with my protocol. When I would ask questions I felt as if rather than reviewing my filing and getting be solid information, I would receive some guess work. This has only happened a couple of times. For the most part they are on the ball.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
As a patient, I would highly recommend her. She is well educated and compassionate. She has an awesome bed sideanner and you truly feel like she is listening. She also has so e a great job of trying to figure our case out by tapping into the knowledge of her partners and other fertility clinic.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
When you do get time with her, ensure you write down all of your questions before hand so you don't forget anything. She is great but you don't get a ton of one on one time with her.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
Round 1 -Egg retrieval and fresh transfer using Gonal F, Menpur, and Cetrotide. - chemical pregnancy Round 2 Frozen embryo transfer using Lupron, Estrace, Progesterone. - negative Round 3 - Frozen embryo transfer using Lupron, Estrace, and resistant uterine protocol of ibuprofen, Xanax, prednisone. - negative Round 4 - Frozen embryo transfer, stimulation cycle using gonal. Thought was that I responded better to stimulation rather than suppression - negative Round 5 - Did an Endometrial Receptivity test prior to frozen embryo transfer. Showed I needed 12 less hours of prednisone if following previously used stimulation protocol. Negative Round 6 - Full retrieval with PGS testing of embryos followed by a frozen embryo transfer with previously suggested protocol from ERA. Negative Round 7 - yet to transfer. We are on our second round of testing through Yale doing the Endometrial Function Test. First round showed potential endometriosis and that I was taking too much progesterone. With this second round of testing we are treating the endometriosis by doing 2 months of Lupron prior to testing month. We are also adjusting estrogen and progesterone doses.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
For all treatment thus far, we have spent almost $80,000.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Shavelle has always been very honest about how many embryos are recommended. It seems that the office has protocols as to how many they are willing to transfer in which situations.
9
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Valerie Shavell at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
38 - 41
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
3 IVF, Surrogacy
Diagnosis
Male Factor, Other
10
The office staff [at The Fertility Center of Michigan] are very nice and helpful. They all are very compassionate and willing to listen and help you out. They began to know you by name. I think it would be nice to see the same physician when they are adjusting med dosages but besides that they do a wonderful job...Loved Robin [nurse] very informative and helpful. Could call her for anything When she would get back with you in a timely manner.
+ Read more
Age
38 - 41
Treated
2016 - 2019
Success with this Doc
Yes
Race
Black or African-American
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF, Surrogacy
Diagnosis
Male Factor, Other
10
Describe your experience with The Fertility Center of Michigan.
The office staff are very nice and helpful. They all are very compassionate and willing to listen and help you out. They began to know you by name. I think it would be nice to see the same physician when they are adjusting med dosages but besides that they do a wonderful job.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He always talked to me. Updated me every step of the way. Even called me after egg retrievals to go over things and give me his opinion even after business hours.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin s)
Loved Robin very informative and helpful. Could call her for anything When she would get back with you in a timely manner.
How was your experience with William Dodds at The Fertility Center of Michigan?
I believe he is a very compassionate caring doctor. Very knowledgeable and truely cares. Will do what is best for the pt and he listens to what you have to say. Will come to a conclusion that works for everyone involved.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
He is great. And easy to talk to. Do not be afraid to ask questions or tell him how you really feel about something.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I used Menopur 75,Gonal F, (do not rememberdose)and added cetrotide and then a trigger shot. On the first round we only ended up with 1 frozen embryo. So with the second and third round we did the same dosage of Menopur decreased the Gonal F and grew the follicles bigger due to the fact I had a more immature eggs duing the first round. The first round 5 retrieved 1 frozen. Second round 7 retrieved 3 frozen. Third round 14 retrieved 10 frozen.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
Monitoring was always done in the morning so if medications needed to be changed they would call you in the afternoon to let you know. It went like a well oiled machine in my book.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Well we are around 24,000 which includes 3 rounds of IVF, monitoring, medications, and some of our gestational carriers things are paid for.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
No he said it was up to me and my gestational carrier.
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 Egg Freezing, IVF
Diagnosis
PCOS
10
The clinic [The Fertility Center of Michigan] offers FREE counseling sessions with their in house counselor. They also have a monthly support group session that I have found helpful. The clinic is modern, clean and easy to access...The nurses give extreme patience with the many questions I've asked, sometimes multiple times. Their bedside manor also shows great compassion and understanding of the emotional roller coaster infertility dishes out. The nurses show incredible care with detail and being thorough.
+ Read more
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Architect
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing, IVF
Diagnosis
PCOS
10
Describe your experience with The Fertility Center of Michigan.
I have a limiting schedule with my career to allow for the many doctors appointments IVF warrants. The scheduling staff always found a way to fit my schedule. The clinic offers FREE counseling sessions with their in house counselor. They also have a monthly support group session that I have found helpful. The clinic is modern, clean and easy to access.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
Dr. Mili Thakur has amazing bedside manor. She has kept me feeling reassured and well taken care of. Her ability to deliver news, both positive and negative, with extreme compassion rather an only clinical view let's me know I am at the right office with the right doctor.
Describe your experience with the nursing staff.
The nurses give extreme patience with the many questions I've asked, sometimes multiple times. Their bedside manor also shows great compassion and understanding of the emotional roller coaster infertility dishes out. The nurses show incredible care with detail and being thorough.
How was your experience with Mili Thakur at The Fertility Center of Michigan?
During my time at The Fertility Center - Grand Rapids, Dr. Thakur has take incredible care of me through the many delays I've experienced. There were multiple surprises along the way due to my health, not any reflection of my clinic or doctor, such as surgeries to better improve my chances of pregnancies (tube removal and endometriosis removal). These issues were diagnosed by Dr. Thakur and she was able to change my medical plan to suit those needs. Dr. Thakur has been incredibly informative and empathetic. I feel Dr. Thakur truly cares about me and my opinion with my best interest and safety in mind.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
If you are looking for a fertility doctor that will cover all aspects of your health, (physical, mental and emotional) Dr. Mili Thakur is the right doctor for you. Her knowledge of the field and compassionate bedside manor will give you confidence that you are in the best hands. She wants nothing more than success for all her patients on the safest path.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Thakur encouraged me to take multiple vitamins such as prenatal, CoQ10, folic acid, vitamin C, fish oil, D-3, vitamin E and Metformin. There were multiple injections I used such as Lupron, Progesterone, and other standard medications for IVF treatment. We discussed ICSI and Blastocyst as the best options for my pregnancy success.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
For an egg retrial, fresh embryo transfer and the medications associated with it, I spent roughly $14,000.
Describe Mili Thakur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Mili Thakur has guided me through the process to the right decisions. Due to my age, medical diagnosis and preference, we have chosen to go the route of multiple embryo transfer with not more than 2 embryos.
10
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33
Treated
2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
10
The fertility center has been super helpful in letting me get lab work done at a place covered by my insurance, so that im not incurring unnecessary costs. They also recommended a cheaper pharmacy that I could get the Ovidrel shot from.(It wasn't covered by my insurance.) I went from paying $170 for the shot to $90...the IUIs that I've done were each $600 out of pocket...This Clinic knows their stuff! They are also just incredibly personable, friendly, compassionate, upbeat people. I definitely felt well guided and cared for during any treatment that I've received there. They help cultivate hope for your situation. I feel very relaxed at this clinic.
+ Read more
Age
33
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
10
Describe your experience with The Fertility Center of Michigan.
This Clinic knows their stuff! They are also just incredibly personable, friendly, compassionate, upbeat people. I definitely felt well guided and cared for during any treatment that I've received there. They help cultivate hope for your situation. I feel very relaxed at this clinic.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
She took the time to both ask and answer questions about my husband and I. We both felt valued and hopeful after having our consultation visit. She knew exactly which steps we should take next and we both felt confident in her knowledge, abilities and understanding of where we were currently at in our infertility journey.
Describe your experience with the nursing staff.
The nursing staff at the fertility center are incredible. They are overflowing with compassion. I was almost shocked by the amount of care and concern they showed the first time I had to call in because I had started my period after our first treatment cycle. I felt very cared for and even comforted. For the most part, all of the nurses are warm, compassionate and fun. They are also very knowledgeable and confident in helping you or answering any questions that arise. The nurse I had for my first IUI was so great and talking me through the process and calming any nerves that I had. Great nursing staff!
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
When we met with her the first time, we were impressed by her professional manner and knowledge of the process. She was very good at answering the questions that we both had, as well as making questions of us. She made us feel hopeful about our ability to be able to eventually conceive and made us feel like we had many options and possibilities yet to pursue. She has a very calming demeanor, which for me was maybe a little too clam. Where I definitely appreciate that you need to exude peace in what can be a stressful situation in people's lives, I personally love when doctors can make you feel like they understand the particular situation that you're in and still express an upbeat fun attitude. That being said, she was very nice and gentle with the way she talked and discussed different treatment options with us.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Be prepared to feel like you have a wealth of possibilities that you gain from her knowledge. You'll definitely feel like your being cared for and helped, but don't expect an excess of laughter or jokes. She seems to be very calm, steady and even keeled.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
After our consultation visit, she decided to do some more lab work that we hadn't previously had yet...testing the ovarian reserve, my thyroid levels and a couple other things that I can't remember. She also decide to increase the dose of Clomid that I had previously been taking from my OB/GYN. (Which is where we started out in this process.) We went from 50 to 100. She also had me schedule a mid cycle ultrasound to measure the developing follicles and thickness of the uterine lining. By upping the dose, she was hoping to stimulate a better response from my follicles than what I had been getting on just the 50. I was also told about the trigger shot ovidrel, and used that to push ovulation. The first Cycle like that we did with just timed intercourse. The next cycle she bumped my clomid dose up to 150 because it still wasn't helping the follicles to develop any sooner or bigger than it had at the 100. That definitely worked. At the next middle ultrasound, I had three good sized follicles instead of only one small one. We moved on to an IUI that cycle...still with the Ovidrel. A nurse in the office actually performed the IUI, not the doctor herself. That both of those cycles ended with a negative pregnancy test. We are currently coming to the end of our third cycle with this Doctor and office. This cycle we did all the same things, 150 cComid, Ovidrel, IUI. (Just one follicle this time, but still on the bigger side.) The only thing that changed this time is that during the mid cycle ultrasound it was noticed that my lining was on the thinner side, so I was prescribe esterase tablets to take vaginally to help thicken the lining. I started taking them cycle day 12 and am still taking them now on cycle day 19. I was advised to take them until I take a pregnancy test..which will be soon. That being said, we don't know the results yet of this current treatment cycle.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
My insurance only covered half the cost of ultrasounds and lab work only if it was done somewhere else and then sent to the Fertility center. The fertility center has been super helpful in letting me get lab work done at a place covered by my insurance, so that im not incurring unnecessary costs. They also recommended a cheaper pharmacy that I could get the Ovidrel shot from.(It wasn't covered by my insurance.) I went from paying $170 for the shot to $90. The ultrasounds cost me about $100 after the insurance and the IUIs that I've done were each $600 out of pocket.
7
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Valerie Shavell at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
34 - 35
Treated
2018 - 2019
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Male Factor
10
They [Fertility Ctr of MI] were overall a really great place to be working with. The few complaints I have are quite minor, they seem to be very busy and I get that but getting back to people on administrative stuff is not their strong suit. Getting record copy’s, talking to their billing department, finding out what paperwork is needed next all took longer than necessary. While the nurses and docs will call back within the day the office itself won’t call back for a fee sometimes, or forget to email paperwork or forms etc. so that part was frustrating.
+ Read more
Age
34 - 35
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Male Factor
10
Describe your experience with The Fertility Center of Michigan.
They were overall a really great place to be working with. The few complaints I have are quite minor, they seem to be very busy and I get that but getting back to people on administrative stuff is not their strong suit. Getting record copy’s, talking to their billing department, finding out what paperwork is needed next all took longer than necessary. While the nurses and docs will call back within the day the office itself won’t call back for a fee sometimes, or forget to email paperwork or forms etc. so that part was frustrating.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
She was great about sitting ya down and going through every detail of the process. We had a prior doc and felt like a number and this was a million times better. She was sympathetic, called to check in when she knew I’d been sick even though I hadn’t called. She was our team mate not our doctor.
Describe your experience with your nurse at The Fertility Center of Michigan.
The nurses were mostly pretty great. There were times it felt like it was difficult hearing back and we’d play a lot of phone tag as they didn’t seem to answer the phone ever but because I was working I couldn’t always pick up when they called back.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
How was your experience with Mili Thakur at The Fertility Center of Michigan?
We felt she was thorough and helping us identify the issues as well as solutions. She followed up with us personally when she found out from the nurse that I was hesitant about the retrieval based on tests. She followed up directly when I had some slight concern of overstimulation (turned out I wasn’t ohss but she wanted to call to chat anyway). She called when she’d heard I was sick from the meds to see about adjusting them even though I’d commented I’d tough it out. She was available when we needed her by phone or office visit and was just really great to work with.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
Don’t hold back on questions because she will draw pictures and explain everything you just have to ask. In the beginning I don’t think I asked as much, with nerves etc and so wish I had as she was so great at taking the time to explain things to us.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with femara lightly and an IUI because we weren’t sure how severe the sperm motility was. She switched us to clomid and objectively gonalf to grow additional eggs and grow them more friendly to penetration by softer sperm as we didn’t have a lot of strength on our side. We tried different variations of that. We learned I react very very poorly to any progesterone and in the end canceled my retrieval to see what else could be tried safely before we did a retrieval and transfer.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
Iui’s were broken between the lab and the insemination itself. Lab was $350, procedure $250 for a total of $600. Meds were usually sent to freedom pharmacy unless you requested otherwise. Consults were $350ish even though the nurse will always say on the phone 200 they always bill at the higher coding rate. Sperm analysis are $200, genetic testing is $100 for each spouse.
Describe Mili Thakur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We had heard the field was cutting back on transfers but our doctor said that they still transfer two if we really wanted it or if we’ve down more than one IVF already.
10
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Mili Thakur at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
22 - 24
Treated
2017 - 2019
Success with this Doc
?
Treatment
9 Fertility Medications
Diagnosis
PCOS
10
The strengths they [Fertility Center of Michigan] have are fast scheduling, prompt return calls, so caring and knowledgeable, great at explaining the next step. They have multiple doctors that you can see if your doctor isn't available and they are all great! When you call with questions they call you back within the hour and always answer all of your questions.... The nursing staff has been incredible! They make me feel comfortable and are genuinely concerned
+ Read more
Age
22 - 24
Treated
2017 - 2019
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
9 Fertility Medications
Diagnosis
PCOS
10
Describe your experience with The Fertility Center of Michigan.
The strengths they have are fast scheduling, prompt return calls, so caring and knowledgeable, great at explaining the next step. They have multiple doctors that you can see if your doctor isn't available and they are all great! When you call with questions they call you back within the hour and always answer all of your questions. I can't really think of any weaknesses at this point.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He took the time to answer all of my questions and to explain the diagnosis of PCOS. He gave me hope with the treatment plan he decided and explained to me!
Describe your experience with the nursing staff.
The nursing staff has been incredible! They make me feel comfortable and are genuinely concerned and so caring every time I call or come in for my appointments. They make the visits each month as enjoyable as they can be.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds made me feel very comfortable and confident with his treatment plan. He told me all of the details and made me hopeful. The only thing that I wish could have done differently is that he would have suggested the hsg test before I started the Femara.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Ask every question you can think of! There are no stupid questions!
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I had an ultrasound done and Dr. Dodds could tell that I had pcos. Because of the multiple cysts on my ovaries and infertility as well as some other symptoms he was confident with the diagnosis. He started me on Femara 5 mg for the first cycle. It worked but the second cycle we decided to add the trigger shot to take out the guess work of when I ovulate. Now this third cycle because I only had one follicle the previous two we increased my dosage to 7.5 of Femara with the trigger shot. I had one large follicle again. I have a consultation scheduled in a couple weeks if I am not pregnant to go over the next options.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I paid everything out of pocket. Consultation $250. Ultrasound $200 Nurse consultation $75
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
33
Treated
2019
Success with this Doc
?
Treatment
9 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
it is a nice sized clinic [The Fertility Center of MI-Kalamazoo] but it is kind of like a satellite clinic, they can do consultations,ultrasounds etc. there but for anything else you might need or want done ( IUI, HSG, IVF) you have to go to Grand Rapids to do. Which at times can make for time constraints especially for work hours. The clinic is also only open Monday, Tuesday, Thursday and Friday (which isn't a problem for me but I could see it causing issues for some people depending on their work schedule or commute time)
+ Read more
Age
33
Treated
2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
9 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
Describe your experience with The Fertility Center of Michigan.
it is a nice sized clinic, but it is kind of like a satellite clinic, they can do consultations,ultrasounds etc. there but for anything else you might need or want done ( IUI, HSG, IVF) you have to go to Grand Rapids to do. Which at times can make for time constraints especially for work hours. The clinic is also only open Monday, Tuesday, Thursday and Friday (which isn't a problem for me but I could see it causing issues for some people depending on their work schedule or commute time)
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds took the time to look at my information and decide what he thought was the best for me, he was caring but also to the point. He seemed sincere and concerned for my best interest in all aspects.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy)
Everyone was very sensitive and supportive, every time I go into the clinic I feel at ease and supported, everyone is very sensitive to the situation and you feel like they are all rooting for you to win
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds was very well spoken and personable, he told me the findings of my blood work and what was normal or abnormal and what he thought we needed to work on. He have me several different options as to what my next steps should be, but also rated them as what he would "suggest if I were his own child" . He made it very clear that he wanted to get me to what my husband and my goal of having a child in the most cost effective and healthy way possible.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
He is very open and will explain anything that you want/need.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Dodds wants to try two cycles of hybrid medications with IUI to increase my chances of conceiving. I will be using Femara 5.0, and Gonal F at 450iu at 75iu per injection for a few days days, and a trigger shot of Ovidrel at 250 mcg/.5 ml He also gave me the success rates for all of the options that he gave me (such as, I could try Laproscopic surgery to check for endo but it would only increase my chances of conceiving by about 20%, or I could do the hybrid and IUI which on average 60% conceive within 3 cycles, or IVF which is a 60% change on the first try no matter if I have endo or anything else, with the added bonus of having egg retrieval and FET at the age of 32 instead of later in life, especially with my low ovarian reserve.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
with no insurance coverage, my consultation was around $240, ultrasound runs around $275, medication costs Femara $6, Ovidrel $100 Gonal-F $450, Initial consultation was $375, Blood work all together was around $600
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
8
Doctor
William Dodds
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
28 - 30
Treated
2017 - 2019
Success with this Doc
No
Treatment
7 IUI
Diagnosis
Endometriosis, Unexplained
9
The billing department and front desk staff [The Fertility Center of MI] have had billing miscommunications within their computer system. The front desk staff would have us pay off our entire balance and then I'd receive a bill for services we already paid for and they would say what we paid must have been applied to a different procedure balance. No one could actually identify the issue so we just paid what they said we owed and we haven't had a problem since.
+ Read more
Age
28 - 30
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 IUI
Diagnosis
Endometriosis, Unexplained
9
Describe your experience with The Fertility Center of Michigan.
The clinic has a lot of staff so you may not always be familiar with who you are speaking to. The billing department and front desk staff have had billing miscommunications within their computer system. The front desk staff would have us pay off our entire balance and then I'd receive a bill for services we already paid for and they would say what we paid must have been applied to a different procedure balance. No one could actually identify the issue so we just paid what they said we owed and we haven't had a problem since. The clinic is very clean and well organized. Be aware, that some fertility clinics have separate areas for those with no children and not pregnant and those who have children or currently pregnant, this is not one of those clinics. You will frequently walk into the waiting room where there are multiple children per family. Anyone of the more sensitive nature may feel uncomfortable.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was always kind and sensitive to the nature of our conversations. When it was time to delve into the more difficult news, the information was provided in an informing and caring manner. Our meetings weren't rushed. After providing a certain amount of information she always asked if I had any questions instead of dumping a ton of information at once and waiting until the end to ask if I had questions. It is always difficult to remember so much, but with the breaks for questioning between information, it made it feel more human and personable.
Describe your experience with the nursing staff.
The nursing staff was fairly easy to communicate with. In most cases I left voicemails for them and they would call back. Some of my messages may have been long and it seemed like they may not have listened to all of it at times. Regardless, they still answered my questions after getting them on the phone and mentioning it again. The nurses carried out the IUIs and were as gentle as possible and comforting. They were able to provide information regarding the seman sample prewash and postwash prior to the IUI. The IVF nurse who did my IVF consult was very thorough and informative.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was very thorough from the very first consultation. There was a lot of information to take in but it provided me with everything I needed to know and to further research myself. Any questions resulting from my research and conversations with others in similar situations were always received positively and answered appropriately no matter how silly some questions may have sounded. She was more available to the nurses than me, however. She did not conduct the 7 IUIs but still communicated with the nurses before starting the next round. Although she was not available to conduct my laparoscopy, she did my pre-op and post-op and made sure I was very comfortable and doing well. Most recently she did my sonohysterogram and mock embryo transfer and was very gentle and calming through the discomfort. She ensured all parts were in working fashion to proceed with IVF in the coming month.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
If you feel like you need a face to face meeting, do not be scared to call and make the appointment. It can be difficult playing phone tag with the nurses who have to communicate with the doctors and then back to you. It can be time consuming, especially if you miss phone calls due to work or other daily activities.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
The first test I had completed was an HSG. Everything looked perfect with no signs of obstructions. Dr. Shavell mentioned there is some research showing women getting pregnant in the following three months. Unfortunately that was not the case for me. We started a cycle of clomid in December 2017 with a trigger shot of Ovidrel followed with an IUI. A negative pregnancy was the result. We continued with the same protocol for 3 more IUIs. Dr. Shavell provided statistics that show IUIs increasing positive outcomes after 3 IUIs, again they all resulted in negative pregnancy tests. We had a meeting with Dr. Shavell to discuss the next steps. She stated she would like to see my egg quantity and quality response with a protocol of pills and injectables with IUI. We switched to letrozole pills as I started having very bad headaches and long lasting nausea with clomid, and added Gonal F 75 IU daily, triggered with ovidrel followed with IUI. We did this for 2 rounds and both resulted in negative pregnancy tests. However, there was an increase in the number of follicles and size. At this point I could not continue to see negative tests and chose to take a month off. We met again and discussed having a laparoscopy to inspect the outside of my anatomy. We had a good pre-op conversation consisting of laparoscopy information and IVF information. The laparoscopy resulted in finding and removing stage 2 endometriosis. Dr. Shavell wanted to try IUI again now that we found a potential cause. We did IUI with letrozole, gonal f, and ovidrel. Another negative pregnancy test. That was the final IUI. Being that I was provided with IVF information a few months prior, I decided to schedule an IVF consultation in January 2019. The meeting was with an IVF nurse and she provided all the procedures,medication, and protocol information Dr. Shavell wants me to do. I was scheduled for a Sonohysterogram and mock embryo transfer with Dr. Shavell February 7, 2019. Here she wanted to get a better view of inside the uterus to ensure there weren't fibroids, polyps, scar tissue or other abnormalities that would prevent implantation. Everything looked just fine for implantation and the mock transfer went smoothly as well. Dr. Shavell will carry out my egg retrieval and embryo transfer in March 2019.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
We do not have infertility insurance, however we do have coverage for monitoring and some procedures such as the HSG and laparoscopy which resulted in significant savings. Ultrasounds performed at one of their smaller locations (Mason) were typically $180 or $75 after insurance. However, if it was one of the Doctors that did the ultrasound as an ultrasound technician wasn't available, an extra $30 was added. If they were done at the Grand Rapids office, regardless of who did it, an extra $30 was tacked on. The bill would show it as a meeting, even though no meeting took place, it was just the ultrasound. IUIs were out of pocket. For the semen wash and the procedure it was $500 per IUI, we did this 4 times. Pricing changed and the IUIs were then $600 per, we did this 3 more times. The laparoscopy was a reasonable and fair price. For IVF, we will be paying $9,867 just for the procedures. This price includes the $1,850 we paid for a case management fee. We have a $8,017 balance due at the end of February 2019.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Shavell provided statistics on the success rates of single vs. Multiple embryo transfer along with specific criteria as to why a two embryo transfer is ideal for me. As I do not meat criteria for increased high risk pregnancy, we both agreed a two embryo transfer is ideal. She made sure to discuss the possibility of selective aborting if there were more than 2 or 3 developing babies.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

0
Age
39 - 40
Treated
2018 - 2019
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Unexplained
0
Weaknesses: staff [The Fertility Ctr of MI] is not friendly, or welcoming. You are shuffled room to room for procedures and consults. No continuity in staff throughout a week let alone a cycle. ... It was obvious I had been crying. The staff checking me out, starting asking me about my bill, and a discrepancy with my insurance. ... It was a frustrating, confusing, stressful, and impersonal experience with the staff overall.
+ Read more
Age
39 - 40
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI
Diagnosis
Unexplained
0
Describe your experience with The Fertility Center of Michigan.
Weaknesses: staff is not friendly, or welcoming. You are shuffled room to room for procedures and consults. No continuity in staff throughout a week let alone a cycle. I was crying with frustration in a consultation room once. I go myself back together and went to check out. It was obvious I had been crying. The staff checking me out, starting asking me about my bill, and a discrepancy with my insurance. I had fulfilled my deductible. She continued to ask for payment for services that were coming back as "going to deductible". I understand business, and this is one, but I was very obviously upset and it was not an appropriate time to ask for these things. This is still a very emotional journey.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
The entire office is impersonal, and you can see a different nurse, tech, or doctor each time. There is little to no consistency nor connection with your primary doctor. You are called through the same process each visit and can see others doing the same. I felt like cattle being processed for ultrasounds and IUIs. I was rarely referred to by name. Doctors who had performed IUIs on me, did not remember me from cycle to cycle. I once walked into the wrong consult room (down a long hallway, all doors look the same) and Dr. Dodds welcomed me in and asked me to sit down. He was in fact waiting for a different patient. He was not my Dr. that day, didn't recognize me, (note: he is considered my PRIMARY Dr. and has met me in-person) nor, apparently, the patient he was supposed to be waiting for. I excused myself and went to the Dr. I was seeing that day.
Describe your experience with the nursing staff.
A new person every time. The ultrasound techs were aloof and impersonal. They seemed upset to be there. The nursing staff would make recommendations or changes in the protocol which were in direct contradiction to the original protocol. I never felt confident when they told me to change the protocol b/c they did not seem sure or confident when I questioned why we were changing. It was a frustrating, confusing, stressful, and impersonal experience with the staff overall.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with William Dodds at The Fertility Center of Michigan?
Upon meeting Dr. Dodds, he quickly explained to me that I had two options due to my age (39y.o.): 1) The "European method". He explained this as "...if you want a baby ASAP, I can get you one using IVF. I call it the European method because it's cheaper and used more often in Europe. It's like the deluxe package". Or we could go the 2). Conservative route. Which would be try more medicated cycles and then IUIs and see what we could get to happen. But that we had maybe a 15-30% chance of ever conceiving this way. I was, and still am, diagnosed as Unexplained Infertility. I do not have PCOS, endometriosis, or diminished ovarian reserve, I ovulate regularly, am healthy, and all tests have come back in good range. I believe the only reason he said IVF was my best option is my age. He in no way was interested in discovering why we are unable to conceive. At one time he used the phrase "Well it's a good thing that's how the good Lord made you!" when discussing female reproductive anatomy. He commented on how "great" my husband's sperm analysis was several times. He called him an "overachiever". I left feeling hopeless, pressured to spend anywhere from $10-25,000 for IVF with them, and that my body was a complete failure. I never met with him in person again. I went through 4 IUI cycles in which he supposedly read the monitoring reports and made recommendations. It took me changing Drs to get a new protocol. He would have kept running the same thing over and over, even though we got no better results each time.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Go in confident. Do not let him pressure you to make decisions. Ask questions, and ask them again. Ask that you see him in person once in awhile to check in. Ask if he personally is monitoring your cycle. I doubt he will, but I wish I had demanded it more.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
My first medicated cycle, he had me do 100mg of Clomid days 3-7. I produced 6-8 mature follicles. They recommended we switch to timed intercourse rather than IUI to avoid multiples. Then, I used 50 and 100 mg of Clomid days 3-7 (alternating days), with transvaginal monitoring on Day 1, and then closer to ovulation. We hoped to get 3-5 follicles of good size. I produced these each time, with some of them getting to a very large size---38mm was my largest. Ovidril was used to trigger ovulation and IUI was performed around 24-36 hrs later. I used progesterone the day following and for the next 14 days. I was not told that progesterone could stop my period from coming and I needed to stop after a negative test in order to allow myself to bleed. This lead to quite a bit of disappointment and heartache right off the bat. By the time we came to IUI #3, my lining was severely thinning due to the Clomid. I then started using estradiol to help build my lining. No pregnancies resulted from all 4 IUIs I had done.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
With medications, consults, 4 IUIs, etc. about $7,000. A 10 min conversation with the Dr following my ultrasound would cost me about $150 each time. Ultrasound: $120 ea. IUI: $1200 +.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
0
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Treatment
7 Fertility Medications
Diagnosis
Unexplained
9
It is still very early in my treatment at the clinic [FC - MI] but so far I can say that they are very organized but also very busy. Some of the hours are a little strange but I also work a kind of first/second shift job so I have some odd hours open. ... When setting up my first appointment I was given a range of about how much my visit would cost ... hey were very helpful and compassionate, they made sure that any questions I had were answered and that I had everything I needed.
+ Read more
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 Fertility Medications
Diagnosis
Unexplained
9
Describe your experience with The Fertility Center of Michigan.
It is still very early in my treatment at the clinic but so far I can say that they are very organized but also very busy. Some of the hours are a little strange but I also work a kind of first/second shift job so I have some odd hours open.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
Dr. Thakur was very direct but also very compassionate. She sincerely seemed concerned that I was having trouble conceiving, and wants to figure out why.
Describe your experience with the nursing staff.
They were very helpful and compassionate, they made sure that any questions I had were answered and that I had everything I needed.
How was your experience with Mili Thakur at The Fertility Center of Michigan?
It is still very early in my treatment, but compared to how I was treated at my OB/GYN I am very happy, she sat down with me and gave me numbers and what those numbers meant and what she wanted to do and how I was supposed to do it. She also was very compassionate, and explained that there are several different factors that could be at play and to conceive they all need to work in sync.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
This is a new experience, don't expect the same experience.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
I am still very new to the clinic and Dr. Thakur, but we are trying 3 cycles of femara using OPK's with an optimal trigger shot to begin because I was able to conceive once on a clomid cycle ( but it resulted in a chemical pregnancy). I was also put on synthroid because my absorption rate was "normal" but hypo for someone who is TTC.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
My insurance does not cover any costs. When setting up my first appointment I was given a range of about how much my visit would cost so that I would be prepared and then at my visit I was given a sheet that broke down the clinic costs for visits, procedures, and most medications.
9
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Mili Thakur at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
27 - 28
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Poor Egg Quality
10
Nurses [The Fertility Ctr of Michigan] kind and compassionate, with you every step of the way. Detailed in keeping you updated on the plan and details for each new cycle. Staff communicate well with each other and with me.... They met me after each of my appointments to go over the next plan and future appointments which was appreciated. They were efficient at calling me back the same day, and working to make sure they retrieved any labs taken outside of the clinic.
+ Read more
Age
27 - 28
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Poor Egg Quality
10
Describe your experience with The Fertility Center of Michigan.
Thorough and understanding doctors with lots of experience. Nurses kind and compassionate, with you every step of the way. Detailed in keeping you updated on the plan and details for each new cycle. Staff communicate well with each other and with me.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
My calls were answered quickly, my questions were taken seriously and given thorough answers, the processes were explained in great detail as well as printed out, the staff grieved with me with each negative pregnancy test, they also helped me find the cheapest pharmacy to get medications by cash. I also had a nurse meet with me at the end of each ultrasound/consultation to go over the plan and next steps.
Describe your experience with the nursing staff.
They met me after each of my appointments to go over the next plan and future appointments which was appreciated. They were efficient at calling me back the same day, and working to make sure they retrieved any labs taken outside of the clinic. They were kind and compassionate and I appreciated them greatly at critical moments during my treatments.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s is a great person and doctor. He doesn’t rush through the appointment and thoroughly answers each question with years of experience clearly behind each thoughtful answer. He is understanding that this is a difficult and sensitive time for patients, especially the woman. He is kind and detailed, with every script and note written, never missing one single fact. At the first appointment we talked about our personal lives, careers, and families including both his own and ours - which set the tone for each future appointment, making it feel like we were just meeting with a friend. We also met in casual settings that didn’t feel like a “doctor’s office” which contributed to our comfort. He is clearly close with his staff, which helped us trust him and all the staff at the fertility clinic, knowing they were a team all together supporting us.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Great doctor- he has perfect bedside Manner and is excellent at his profession.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I had tried clomid prior to seeing Dr. Dodd, and he explained that IN femara studies it have been shown to work better than clomid for pcos which I have. We tried femara twice which I ovulated with based on occupations tests and a progesterone level. On the second round I didn’t get a positive ovulation test so I added ovidrel in the third and fourth cycles to ensure good ovulation. On the third and fourth cycles we did a mid cycles ultrasound Which showed that my uterine lining was getting smaller, and on the fourth round, which I had increased the dose of femara on, I was still only getting one follicle, so we have decided to move on to injectable with ovidrel and IUI which I am doing now. He explained that injectables will stimulate more eggs and thus increase chances of pregnancy. He also said iui doesn’t increase your chances by much, but we still wanted to try this during these injectable cycles as we will do 3 of them and then move to IVF.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
$300 for each ultrasound - which were multiple in some cycles. $600 -iui. $500 - first months dose of gonal f. $50 - femara. $50- metformin.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Dodd’s suggested a 2 embryo transfer as that will increase our chances of success, with a reasonable chance of a multiple pregnancy. Also is it obviously a very expensive procedure, so that is to be considered.
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
34
Treated
2019
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Unexplained
8
They [staff at The Fertility Center of Michigan] seemed to care about our situation and we're hopeful with helping us on our infertility journey...[nurses were] Very helpful with any situation. Always returned my calls when I had any questions I had regarding our procedure to make sure I was still following our plan and things were progressing normally...The only thing was when we had our miscarriage after our first IVF procedure [at The Fertility Center of Michigan] it was much harder to receive help...
+ Read more
Age
34
Treated
2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
8
Describe your experience with The Fertility Center of Michigan.
Great at providing a way to get pregnant. Offers many more options and insight that regular ob's are not able to do. The only thing was when we had our miscarriage after our first IVF procedure it was much harder to receive help. There were other circumstances and factors that occurred during this time which made it more difficult. In hindsight I would have found a better OB sooner to help with the process.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
They seemed to care about our situation and we're hopeful with helping us on our infertility journey.
Describe your experience with the nursing staff.
Very helpful with any situation. Always returned my calls when I had any questions I had regarding our procedure to make sure I was still following our plan and things were progressing normally.
How was your experience with William Dodds at The Fertility Center of Michigan?
Was very knowledgeable and seemed honest with us every time we spoke. He seemed to really want to help us with our family and offered different suggestions we could take. He left a lot up to us on how quickly we wanted to move forward and supported any decisions we made for our treatments.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don't be afraid to ask questions.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with 3 rounds of femara resulted all negative pregnancy tests, had an HSG done results were normal. I started IVF procedures with injections in the morning and also in the evening. I don't remember every injection but was closely monitored by blood work and ultrasounds every other day. Once we got the okay I had a trigger shot and another injection. We had our egg retrieval and got 22 follicles 18 were mature, 14 were fertilized, 2 were implanted and 11 were frozen. We resulted in a positive pregnancy but at the 6 week ultrasound it wasn't looking good. I continued to take progesterone injections and at our follow up ultrasound we found both embryos implanted but we're not viable and I miscarried.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
I was given a few options based on availability and I picked what I was able to do between my work schedule and office hours.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
With our original insurance we had all of our procedures covered outside of a minor copay for each appointment. With our new insurance they do not work with so everything is now out of pocket even though our current insurance offers fertility treatments the same as our previous insurance it's just now out of network.
7
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
30 - 34
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 2 IVF
Diagnosis
Male Factor, Poor Egg Quality
9
I felt that [The Fertility Center of Michigan] was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings...Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
+ Read more
Age
30 - 34
Treated
2014 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 2 IVF
Diagnosis
Male Factor, Poor Egg Quality
9
Describe your experience with The Fertility Center of Michigan.
They are all friendly and accommodating. They are very open and will share their infertility stories with their patients. I do feel it would help the financial stress of this process if they allowed payment plans.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
I felt that the fertility center was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s was very friendly and informative every step of the way. He was very compassionate when we had a miscarriage. He did adjust our meds protocol for our second retrieval which we had wonderful results with. However, I did always feel rushed during our consults.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Be prepared with all your questions for him. So you feel informed of the process you are about to endure.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with IUI and gonal f shots. All resulting in a negative pregnancy test. We moved onto IVF and the first retrieval gave us 4 embryos. We transferred two and I became pregnant with a singleton resulting in a miscarriage at 9weeks pregnant. We then transferred the last two 4 months laters, which resulted in a negative pregnancy test. A year later we started the retrieval process again and this time the started the drugs at a stronger dose to jump start my follicles and we received 9 embryos at a 3 day blast. We transferred 2 and one embryo split and I was pregnant with triplets. Unfortunately at 10 weeks I lost the faturnal Twins. However my 3rd baby grew strong and we now have a 6 week beautiful baby girl!
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
8,000 for the ART program. 5,000 medication 2,000 blood work /ultrasounds, etc.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
30
Treated
2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss
9
It's a nice environment in a great location. The interior [Fertility Ctr of MI] is modern, but comfortable and welcoming. They offer beverages and have couches. Front desk staff is kind. It did not take long to get an appointment scheduled after being referred. It is a professional environment.... I have not had much interaction with the nurses. I have with multiple MA's and they are not very warm. Clinically they are fine.
+ Read more
Age
30
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss
9
Describe your experience with The Fertility Center of Michigan.
It's a nice environment in a great location. The interior is modern, but comfortable and welcoming. They offer beverages and have couches. Front desk staff is kind. It did not take long to get an appointment scheduled after being referred. It is a professional environment.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Mostly like a human. It was more the MA's that made me feel like a number, than the doctors. The consultation was less warm than the following procedures.
Describe your experience with the nursing staff.
I have not had much interaction with the nurses. I have with multiple MA's and they are not very warm. Clinically they are fine.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is to the point, and obviously extremely intelligent and well educated. I'm a person that wants everything explained in detail as I want to absorb all the information I can. I could have asked more questions, but I wish she had approached us without thinking we were as familiar as why she would suggest some of the procedures. I wanted the detailed reasons why. She is very kind, which is very important to me. I have met with her twice, and am scheduled with her in 1.5 weeks.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Ask your questions, she gives you time.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
I'm diagnosed with recurrent pregnancy loss after three miscarriages. Dr. Shavell suggested a saline sonohysterogram and a endometrial biopsy. The SHG was to check for scar tissue after two D&C's 7 days apart. The biopsy was to make sure the infection (endometritis) in my endometrium was resolved. Both came back normal and great, thankfully.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Cost has been fine as my insurance has covered appointments and procedures. Thanks to the staff that scheduled the two procedures, she made sure they were scheduled on two different days. Otherwise my insurance only would have covered one. That was a great experience. One negative experience was the Counsyl genetic testing they recommended; I had already had karyotype testing; so, I don't know if it was even necessary, but the MA gave me inaccurate information about being able to cancel the testing when I received an email from Counsyl. Thankfully Counsyl worked with me. I am slightly irritated they do not accept Tricare. My husband is a veteran and in the national guard and soon I will be on his insurance.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
does not apply
7
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
32 - 39
Treated
2011 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, Unexplained
10
[Fertility Center of MI's] Weakness: The cost. We have some insurance coverage for treatment (meds, labs, ultrasounds, etc) but the IUIs, Retrieval and FETs all come out of pocket for us. They have a Family Building Fund, but you only if you make less than a certain amount of income, so we don’t qualify for help. Strengths: Everything else. This long, almost 8 year journey that we are still on has been more bearable because of the kind and compassionate care that we have received from everyone in the office
+ Read more
Age
32 - 39
Treated
2011 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, Unexplained
10
Describe your experience with The Fertility Center of Michigan.
Weakness: The cost. We have some insurance coverage for treatment (meds, labs, ultrasounds, etc) but the IUIs, Retrieval and FETs all come out of pocket for us. They have a Family Building Fund, but you only if you make less than a certain amount of income, so we don’t qualify for help. Strengths: Everything else. This long, almost 8 year journey that we are still on has been more bearable because of the kind and compassionate care that we have received from everyone in the office
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
We have been seeing Dr Young since 2011. He has always taken his time with us, explaining every little detail. He remembers what my husband and I do for a living and what we do for fun. When we lost our daughter at 19 weeks, he called us and shared his condolences. When our last FET failed, he was just as confused and sad that it didn’t work and ordered tests to make sure he wasn’t missing anything before we attempt our last transfer. I may cry in our talks, but I always end up smiling by the time I leave his office.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie S, Julie M, and Ashley)
All of the nurses that I have interacted with have been amazing. Kind, caring, answering all of my questions and returning calls in an incredibly timely manner. They have made this whole journey incredibly more tolerable
How was your experience with James Young at The Fertility Center of Michigan?
There is seriously nothing that My husband and I don’t like about Dr Young. He seems truly vested in us creating our family. When he is doing procedures he walks us through each step and often uses humor, which I appreciate. If there was one thing that I think needs to be improved upon is his handshake. It is very firm/confident and my husband always brings it up after our appts.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Tell him what your goals are and what your timeline is. He won’t make you rush into anything, but he will make sure that he looks into everything before suggesting major procedures
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
He was very patient with us. He put both my husband and I through testing, then we did some cycles on clomid. When those didnt work he ordered a hystosalpinogram to make sure my clear. When those weren’t successful, he suggested IUIs and we did 2-3 and when those weren’t successful he did laparoscopic surgery to see if there was anything getting in the way. We tried one more IUI before he suggested IVF with ICSI because of my husbands sperm issues
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Over the course of our 8 year journey, we have probably spent close to $30,000 to $40,000 out of pocket
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr Young had us transfer 2 each time and we were good with that. He always explained multiples were possible and the dangers of that, but the rewards out-weighed the risks for us
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
32
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Male Factor, PCOS
9
The [Fertility Center of Michigan] environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. ... There was one instance where the nurse had told me over the phone that she would send the prescriptions in and they were not at our pharmacy after a couple days.
+ Read more
Age
32
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Male Factor, PCOS
9
Describe your experience with The Fertility Center of Michigan.
The environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. We were really nervous on our first visit but the nurses made it more comfortable. You will first meet with a nurse to go over your information, then your Dr will meet with you in their office. We were very worried that it would be a very emotional experience, but the staff and environment made it much easier than we thought.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr Dodds does go over info in a matter of fact and easy way to understand, but also gets to know you as a person. He calls himself when needed and makes sure you understand the plans moving forward but respects how you want to proceed with treatment.
Describe your experience with the nursing staff.
The nursing staff has been supportive, kind, and informative. They encouraged us when we were upset, answered all of our questions without making us feel silly, and have been incredibly professional during treatments.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
How was your experience with William Dodds at The Fertility Center of Michigan?
We are in the middle of our fertility journey so I haven't had too many encounters with Dr Dodds yet, however the ones I have had been positive. Upon meeting him he was very informative, but in a way thats easy to understand. He let us know what he thought the best plan for us was and also took some time getting to know us. He is professional but understanding and compassionate. He also called me personally the day of our IUI to discuss how it went and his thoughts for moving forward. We are confident and happy with the care we are receiving.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don't be afraid to ask questions! He is more than happy to elaborate if you don't understand. Also don't be afraid to ask for a different option if you're not comfortable with the one he gives. For example, he thought we may be better off trying IVF but we decided to exhaust the IUI option first. He was supportive of this decision.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We have done one round of IUI Femara Protocol so far. We are using Femara, a mid cycle ultrasound, and ovidril injection. We have not conceived yet so are trying another round of that same protocol and increasing the dose of Femara
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
We are only beginning. Our first patient visit we just paid a copay because our insurance covers diagnostic costs. The cost of IUI was $600 (not including our medication, that was an additional $120)
9
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
24 - 27
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
10
When you walk in the front desk [Fertility Center of Michigan] is fast and to the point to get you signed in. ... My IUI that I had performed NOT by dr young was different then how he did it. ... So consistency was off. ... The nurses are thorough and let you know what the need you to do. They help you to relax and answer any questions you have. ... $500 for IUI ...
+ Read more
Age
24 - 27
Treated
2015 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
10
Describe your experience with The Fertility Center of Michigan.
When you walk in the front desk is fast and to the point to get you signed in. The nurses are thorough and let you know what the need you to do. They help you to relax and answer any questions you have. One weakness is that one lady in my follow up ultrasound assumes that we had fresh sperm when we ONLY have frozen viles which made me question if she knew what she was doing and made me feel uneasey about having my IUI done. My IUI that I had performed NOT by dr young was different then how he did it. So that was odd. He put a sponge thing to hold in sperm and the other IUI did not have that. So consistency was off.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He asks personal real life questions. Not all “doctor” stuff. He sat with both my husband and I, and I didn’t feel “rushed”. It is genuine. He’s funny and kind. He talks about his life to so it’s a mutual connection. Humans need connection in life and he provides this.
Describe your experience with the nursing staff.
Fun enjoyable nice kind knowledgeable
How was your experience with James Young at The Fertility Center of Michigan?
James is a good doctor. He explains the good and the bad. He gives guidance on what to change and his knowledge on how to move on to the next step when the last IUI’s failed. He has improved being relational sense 2014 vists.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Confident.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
First cycle- femara 2.5mg pills cycle day 3-7. Had four mature eggs. I have one daughter from this cycle. Sencond cycle I was put on femara 2.5mg cycle day 3-7 only produce ONE egg. We backed out of the IUI. Third cycle dr young bumped my femara as I only produced one egg last time using 5mg cycle day 3-7 and had four mature eggs. IUI failed Fourth cycle femara 7.5 cycle day 3-7 had four mature eggs. IUI failed.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
$500 for IUI
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29 - 31
Treated
2016 - 2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Endometriosis, Other, Unexplained
10
Great staff [Fertility Center of Michigan], although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. ... IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K.
+ Read more
Age
29 - 31
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Endometriosis, Other, Unexplained
10
Describe your experience with The Fertility Center of Michigan.
Great staff, although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. But, everyone is always helpful! They run things efficiently and are good about getting back to you that day if indicated.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
When we first started medicated cycles at The Fertility Center, I rarely saw any of the doctors, but when I did, it was always a good experience. However as we have continued on through IUIs, then IVF, a miscarriage, the care has gotten more and more personalized and Dr. Dodds has been extremely empathetic, thorough, and generous. He has squeezed us in when the schedule was "full" and never rushes the conversation when we meet with him.
Describe your experience with the nursing staff.
There are a lot and they are all super nice and helpful. Early in our time at the Fertility Center, I sometimes felt like I had to remind some of them about certain unique parts of my case, but as we have moved on to IVF, the nurses seem to be very up to speed.
How was your experience with William Dodds at The Fertility Center of Michigan?
Even though we haven't had our miracle baby yet, I still am so thankful for having Dr. Dodds as our doctor. He has stuck with us and has kept us hopeful during a tough journey. He is always comprehensive in his treatment planning and when a treatment hasn't proven to be successful, he is great about tweaking things or offering other options. He is direct and very smart. He is also caring and empathetic. If I had to start treatment over, I would absolutely stick with him as my doctor.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Schedule to meet with him if you have questions and make sure to bring a list of questions! He is great about explaining options and also great about listening to you.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
He first ordered blood work, sperm analysis, and HSG for diagnostic testing. It was determined I have a heart-shaped (bicornuate) uterus, otherwise we were unexplained. Multiples is a big risk with this condition, so he made sure to start me out on the lowest dose of Femara when I started medicated cycles. He had me come in for one midcycle US and we were able to adjust meds to get the anywhere from 1-3 follicles. After 4 cycles on femara, we met with him and he offered IUI or IVF. I was close to overproducing follicles a couple times (and again multiples is risky for me), so IVF would be more predictable. But, due to cost, we decided to do IUIs first and he was very understanding. We added in injectables to help with egg quality and ended up having to cancel our first month due to overproducing. After that, he had me come in a lot earlier and more frequent to monitor closely. The next 3 IUIs went smoothly (except for not getting a positive pregnancy test!). We then moved on to IVF. Before starting, I was on birth control for 6 weeks to quiet everything. We had a great retrieval with 17 eggs retrieved, 16 mature, all 16 fertilized, and 12 made it to day 2 freeze. I had to do a freeze-all because of risk of hyperstimulation. After our first day 3 embryo FET, I got pregnant, but miscarried at 10 weeks. I then went on to do 3 more FETs, all failed. We met with him after each FET to discuss next steps. He did try an immune protocol for resistant uterus for the last two FETs due to some indications that I may have autoimmune issues. This last FET we ended up transferring two embryos, as we hadn't had luck with single embryo transfers. After 4 transfers and 5 embryos transferred, we met again and Dr. Dodds had discussed our case with the other three doctors at the practice and gave us several options moving forward. We are now considering doing a fresh round of IVF and PGS testing all embryos, new and old. We got karyotyping done on me and are waiting on results. I also have a hysteroscopy scheduled for next week to look at the inside of the uterus to determine if anything obvious could be preventing implantation.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K. IUI ended up being about 1.5K per cycle. Medicated cycles alone were pretty cheap, usually $100-200.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
With a bicornuate uterus, we were encouraged to transfer one embryo. Not until our fourth transfer did we end up transferring two. Dr. Dodds went over all the pros/cons with us.
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29
Treated
2018
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
I do not have any negatives to say about any of the staff at The Fertility Center. All were kind, excellent communicators, compassionate, concise, knowledgeable.... Able to get you in for a visit in a reasonable amount of time, awesome staff, fair prices, straight forward billing, counseling available, quick phone calls back and caring doctors. At this time there are no weaknesses.
+ Read more
Age
29
Treated
2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with The Fertility Center of Michigan.
Able to get you in for a visit in a reasonable amount of time, awesome staff, fair prices, straight forward billing, counseling available, quick phone calls back and caring doctors. At this time there are no weaknesses.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Very personable and funny.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Ashley)
I do not have any negatives to say about any of the staff at The Fertility Center. All were kind, excellent communicators, compassionate, concise, knowledgeable.
How was your experience with William Dodds at The Fertility Center of Michigan?
Very nice and great bedside manner. He is realistic but after 2 failed transfers he is not changing anything and that is frustrating. Clear with his plan of action and answered all questions. Did feel slightly rushed when seeing him.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Very kind and compassionate for what you are going through. Knowledgeable.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I did the GnRH antagonist protocol due to my low ovarian reserve (low AMH) and the results were 12 eggs total with 1 immature, 1 did not fertilize and 10 fertilized embryos. We did use ICSI as our choice to increase our odds to be able to freeze our embryos. No male factor with my husband. He transferred two and froze 8. The goal was to have enough embryos to have for all children desired as my ovarian reserve will continue to decrease and IVF in the future might not produce as many eggs.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I have Blue Care Network Nurse office visits-copay $10 Doctor office visits-co-pay $40.00 Ultrasounds were partly covered- out of pocket was approx $30.00 per US All labs were covered but had to use an outside lab--could not have blood drawn in the office. Hysterscopy with Dye was partly covered by insurance--approx $300.00 out of pocket Hysteroscopy with saline-partly covered but out of pocket was $100.00 Approx $8,000 for IVF, ICSI and transfer. Anesthesia was from an outside vendor and was $400.00 Medications ordered from outside pharmacy was approx $5000.00 for IVF (some were partly covered and some were covered but the out of pocket cost was more than the cash price so chose cash price). Endometrial Scratch-partly covered but approx $100.00 out of pocket 1st Transfer cost approx $5000.00 and medications an additional $250.00 through outside pharmacy.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He did not have any preference. He said due to my age we could choose 1-2 embryos to transfer and that our chance of pregnancy was higher, even with just one, as all my testing thus far was negative and I was 29 years of age.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

9
Age
35
Treated
2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
9
Each time I call [The Fertility Center of Michigan- Grand Rapids], I am greeted genuinely and the nurses are so good and answering all my questions and making sure I understand their answers or anything I may be confused on. They are prompt when having to return my call as well. They are incredibly friendly and very knowledgeable...They have a few locations to serve the Michigan community. I have the option of two locations that are fairly close to me which I appreciate. They coordinate my appts well with my work schedule. I also appreciate that. The staff is friendly and at this stage, I haven’t seen any weaknesses.
+ Read more
Age
35
Treated
2018
Success with this Doc
?
Race
European, Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
9
Describe your experience with The Fertility Center of Michigan.
They have a few locations to serve the Michigan community. I have the option of two locations that are fairly close to me which I appreciate. They coordinate my appts well with my work schedule. I also appreciate that. The staff is friendly and at this stage, I haven’t seen any weaknesses.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
She always greeted me or us with a warm smile, a hand shake, and some sort of memory from previous conversations even if it wasn’t treatment related. She has given excellent advice in times of stress and she is very good expressing concern based on experience and allowing you to make the final decisions in your journey.
Describe your experience with the nursing staff.
Each time I call, I am greeted genuinely and the nurses are so good and answering all my questions and making sure I understand their answers or anything I may be confused on. They are prompt when having to return my call as well. They are incredibly friendly and very knowledgeable
How was your experience with Mili Thakur at The Fertility Center of Michigan?
Dr Thakur’s approach is that of passion, compassion, expertise, and specialized education. She specializes in individualized care and doesn’t make you feel polarized based on your journey thus far. Her first question to my husband and me was “What is it that you have planned for your treatment. What would you like to this journey to be?” We expressed our thoughts on med induced cycles with timed inter course and if those failed after a few attempts, we would like to move on to IUI. After looking at our medics history, she agreed that that is a good approach. She expressed concern about not “wasting time” and that we will need to be more aggressive as we go. We left the consultation feeling confident in our new RE. I believe it take some a special confidence and tremendous courage to put faith in your doctor and we felt both and still feel both working with Dr Thakur.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
Be honest about your journey. She is very receptive. She has the experience to guide not only to where you want to go, but down the path you want to travel. She gives excellent and advice and has a fact based approach to back it up. Don’t be afraid to ask questions and for clarity.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
We started off trying 50mg of Clomid, with prenatals, Vitamin D supplements because let’s be honest, living in Michigan doesn’t provide optimal Vitamin D. I’m also taking Synthroid to keep my T-SHIRT down to a level that can sustain pregnancy. She felt strongly that my ovaries would respond well to 50mg of Clomid, and they did! Although I have had 3 failed cycles, she holds confidence in us moving on to IUI. She wants to put me on Progesterone to lengthen my Luteal Phase and increase the Clomid to 100mg to give us optimal rate of success. We are very excited to move forward!
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
My insurance has covered a great deal of my office visits and ultrasound appointments. I have paid maybe $300 out of pocket so far for Clomid cycles with timed intercourse. The IUI will be $600 our the door and I think that’s affordable as all get out. This clinic is known for their success rates and fair pricing. Lowest in the state if I’ve not mistaken.
9
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Unexplained
10
Even though I met with several nurses [at The Fertility Center of Michigan] over the course of treatment, they each were kind, knowledgeable, and were able to answer any questions I had. They took my concerns seriously and accommodated me as needed...There was just some miscommunication this last cycle with the medications I was supposed to be on and when I was supposed to start. It is unclear if it was more the pharmacy's fault or the clinic's, but it was stressful not receiving medications until the day before I was supposed to start my medications.
+ Read more
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 4 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Unexplained
10
Describe your experience with The Fertility Center of Michigan.
The clinic is very efficient in terms of planning for treatment and getting you in for ultrasounds and blood work. They meet with you after most appointments to make sure you are clear are the next steps. In terms of weaknesses, there was some miscommunication with the pharmacy regarding my medication and sometimes it can be difficult to get answers regarding insurance issues. But, overall, they care about their patients and want success for everyone.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds altered treatment for my second round of IVF to achieve better results. He is friendly and willing to answer any questions. However, it did not seem like he knew me as a patient and what my experience was and needed to go through my chart right before meeting me.
Describe your experience with the nursing staff.
Even though I met with several nurses over the course of treatment, they each were kind, knowledgeable, and were able to answer any questions I had. They took my concerns seriously and accommodated me as needed.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is very knowledgeable and has lots of experience. He is compassionate in the room and will call depending on the result. He also provides hope for future round of treatment. It may be that he has too many patients, as it seemed as though he did not remember me and needed to look over my chart prior to each meeting.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Make sure to ask lots of questions.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
For my first IVF cycle - I was on the antagonist protocol with Cetrotide, Menopur and Gonal-F. This produced 13 eggs, 8 fertilized and 4 embryos. We transferred two on a fresh cycle and two on a frozen cycle on none of them stuck. For my second cycle (current), I am on the microdose flare Lupron protocol. Three days after stopping birth control I start on 20 units of microdose Lupron twice a day. Two days of that I began 450 IU of Gonal F in the evenings. I have also had an endo scratch and will use Embryogen for this cycle in order to help with implantation. Egg retrieval is in 2-3 days.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF treatment with ICSI was around $9000; ultrasounds and blood work were separate costs. Medication was between $2800-$3400
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I was provided information on the risks of single vs. multiple and the recommended number to implant based on my age.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31
Treated
2018
Success with this Doc
?
Treatment
Diagnosis
Male Factor
10
The prices seemed reasonable and seemingly followed other average costs. The building was very clean and well designed. It [Fertility Center of Michigan] was relaxing atmosphere and the waiting room was calming and inviting. While walking through the halls other staff members greeted you. ... [Nursing Staff] Very kind and welcoming. All my phone calls were pleasant and my interactions at the center were great
+ Read more
Age
31
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Male Factor
10
Describe your experience with The Fertility Center of Michigan.
The prices seemed reasonable and seemingly followed other average costs. The building was very clean and well designed. It was relaxing atmosphere and the waiting room was calming and inviting. While walking through the halls other staff members greeted you. The only weakness for me was that I lived far away from the clinic.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
I feel she is always actively listening to me. She makes eye contact and is reassuring with her body language. She ensures you feel comfortable and your voice is heard at your appointments.
Describe your experience with the nursing staff.
Very kind and welcoming. All my phone calls were pleasant and my interactions at the center were great
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was kind and seemed deeply aware of the stress and emotions that go along with infertility. She always made sure I knew what the next step of the process was and that I was comfortable with it. What I like most is she reminds you that you are strong and capable of handling the stress and struggles of IVF.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
She is ready to work for you and make sure you are ready for the work!
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
Gonal-F, Follistim, Menopur, hCG
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
ART case management $1850 (deposit to schedule) Follicle Puncture/ Oocyte Retrieval $1795 Culture and Fertilization of Oocytes/Embryos $1570 Embryo Transfer $1060 Abdominal Ultrasound $225 ICSI $1850 Assisted hatching $630 Blastocyst Culture $620 Cryopreservation of Embryo $910 Cryopreservation of Oocytes $910 Time Lapse Photography $805 Embryogen $465 Thawing of cryopreserved embryos $1075 This is the cost breakdown provided to me. Obviously I did not require everything here. My total from this list was $10,065
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I was education on risks and likelihood of successful implantation.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
34
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve
10
I love that the fertility center has multiple locations and super flexible hours for monitoring ultrasounds! I do wish that the drs spent one more day in Mason. I also feel like the pricing is reasonable versus a lot of other clinics.... The nurses for the most part are great! They respond very quickly to phone calls. I do feel like they are a little overwhelmed because a lot of times they don’t know the full extent of “your case” which I wish they did. Also, a lot of times you have to call and get test results versus them calling you. They are all very patient and compassionate and do take time to listen to your concerns.
+ Read more
Age
34
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with The Fertility Center of Michigan.
I love that the fertility center has multiple locations and super flexible hours for monitoring ultrasounds! I do wish that the drs spent one more day in Mason. I also feel like the pricing is reasonable versus a lot of other clinics.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
We went to see Dr Thakur after I suffered an ectopic pregnancy. She actually validated our loss. Also, after some test results came back showing that I was in DOR, she sat down with us for an hour and a half and discussed what all that meant. Also, after our next loss, she sat down with us to discuss what she thought the cause of that was.
Describe your experience with the nursing staff.
The nurses for the most part are great! They respond very quickly to phone calls. I do feel like they are a little overwhelmed because a lot of times they don’t know the full extent of “your case” which I wish they did. Also, a lot of times you have to call and get test results versus them calling you. They are all very patient and compassionate and do take time to listen to your concerns.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
How was your experience with Mili Thakur at The Fertility Center of Michigan?
My husband does not love seeing drs, especially after we went through an ectopic pregnancy and a lot of unknowns. We both felt like Dr Thakur was very smart. She takes the time to go over all the options. I never felt pressured to do one course of treatment over the other. She outlined what she thought would be the best course of treatment and how long we should go through with that and when to move on.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
Ask lots of questions! Also, if you have information about something that you’ve read online, tell her about it. She is very smart and will tell you whether or not there is any sort of evidence to back it up.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
We have always done femara and ovidrel because I respond well to the femara. The first month I only had one mature follicle so she upped my dose and I seem to be responding well to that!
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
Our initial appointment was $285 and every appointment after that was $180. Ultrasounds were about $110. The IUI is around $700. For us, the femara was covered by insurance but the fertility center helped me get the best price for ovidrel at about $95/shot.
10
Doctor
Mili Thakur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
32
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Endometriosis
8
It's a great clinic [Fertility Ctr of MI], but it's very big. I was hoping for more of a compassionate atmosphere, but it's pretty business-like. I do appreciate that some of the front desk ladies have started to recognize me.... Some of the nurses were friendlier than others. They all seemed to be very knowledgeable and I felt comfortable with their recommendations. They were always very matter of fact and never really asked me about how I was doing though. T
+ Read more
Age
32
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis
8
Describe your experience with The Fertility Center of Michigan.
It's a great clinic, but it's very big. I was hoping for more of a compassionate atmosphere, but it's pretty business-like. I do appreciate that some of the front desk ladies have started to recognize me.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds took the time to talk to us about our jobs and life.
Describe your experience with the nursing staff.
Some of the nurses were friendlier than others. They all seemed to be very knowledgeable and I felt comfortable with their recommendations. They were always very matter of fact and never really asked me about how I was doing though. This is a very emotional experience and I would have liked that to be acknowledged a little more.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
How was your experience with William Dodds at The Fertility Center of Michigan?
I have only seen Dr. Dodds once, but he was pretty good when we met with him. He met with us in his office instead of an exam room. He took the time to review all of my previous tests and surgery. He asked us about our jobs. He had a connection to the place where my husband works and he told a long story about that. I appreciated that he waited until the end of the appointment to talk to us about that. I did feel like he was a little matter of fact and didn't explain things in great detail. He just laid out the plan and gave us the next step. I left a little bit confused and felt a little like we had been rushed into moving forward with an IUI.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Make sure you ask questions! We didn't really know what to ask at the time but we felt like we left with more questions than answers.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Dodds suggested that we start moving forward with an IUI. He put me on Femara, an ovidrel injection, and progesterone. He didn't really explain what each of these did or why I was taking them. After my husband and I discussed it, we weren't comfortable moving forward with the IUI right away. I called back and talked to a nurse about it. We decided to try timed intercourse first. So, she said to take the Femara and the progesterone, but I could wait on the Ovidrel. I went in for a mid-cycle ultrasound and the nurse told me when to have intercourse. After a negative pregnancy test that month, we decided to go forward with the IUI. Then it was back to the Femara, Ovidrel, and Progesterone. Then a mid-cycle ultrasound and the insemination. The Progesterone gave me really bad side effects so after I called and asked, my dosage was reduced by half and that seemed to help. I got another negative pregnancy test, so we started all over again. I am currently scheduled for another IUI later this week.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
My initial appointment and ultrasounds are covered by insurance. The IUI procedure was $500. The meds were ordered through a pharmacy and were $100-$200 each cycle.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
The entire team of doctors, nurses and office staff [at The Fertility Center of Michigan] are always willing to help with any questions or concerns we have. We feel well cared for and accommodated with every visit...All of the nurses we encountered were helpful in explaining everything (i.e. timelines, administration of medications, the "what ifs"). If we had a question, they would respond in a timely manner. When the cycles didn't have the outcome we hoped for, they were compassionate and sympathetic. We are extremely happy with the care they have provided thus far.
+ Read more
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with The Fertility Center of Michigan.
The entire team of doctors, nurses and office staff are always willing to help with any questions or concerns we have. We feel well cared for and accommodated with every visit. We would like new patients to know that patience is important as they begin their infertility treatment. Also don't hesitate to ask questions even if they seem trivial.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young was very personable, informamativ, and professional throughout our entire journey so far. He has made us feel at ease and confident in his abilities. Although the process has been trying at times, we are glad that Dr. Young has been there to help us.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin Strouse)
All of the nurses we encountered were helpful in explaining everything (i.e. timelines, administration of medications, the "what ifs"). If we had a question, they would respond in a timely manner. When the cycles didn't have the outcome we hoped for, they were compassionate and sympathetic. We are extremely happy with the care they have provided thus far.
How was your experience with James Young at The Fertility Center of Michigan?
When we first got married, we never imagined that it would be so difficult to have a baby. Dr. Young helped us understand the process and all of our options. We had a lot to learn about unexplained infertility and how to maximize our chances of achieving a successful pregnancy, and Dr. Young patiently helped us with that.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Trust in the process.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Young tried several different strategies and protocols throughout our journey. First, he tried 100mg of Clomid with Ovidril trigger shot, we attempted 3 cycles of this. Then we did a couple of cycles with Clomid, Follistim and Ovidril. None of these cycles resulted in pregnancy. Third, we attempted to do an IVF cycle using the luteal suppression protocol (Lupron and Gonal-F medications). Only one follicle matured, the cycle was cancelled. Since only one follicle matured with the first IVF cycle, Dr. Young recommended we attempt multi-cycle IVF. If he was able to retrieve one or two eggs each cycle, hopefully there would be enough embryos to transfer after the second or third retrieval. The first cycle of the multi-cycle IVF protocol ended up being cancelled due to no mature follicles. At that point Dr. Young suggested we consider using donor embryos. Because it was the most viable option for us financially at that point, we agreed. In January 2018, 2 donor embryos we're thawed, only one survived the thaw. Dr. Young told us it was a very healthy embryo, so chances of implantation we're good. Unfortunately, the cycle ended in a negative pregnancy test. Dr. Young suggested we try another IVF cycle using donor embryos and select a donor with more embryos available. We are scheduled for a second donor embryo transfer in April.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Donor Embryo Transfer: Case Management Fee: $2,225.00 Bundled Fees (testing/screening/program maintenance, profile preparation, record review, MD evaluation, interdisciplinary ART meeting, appointment with Social Worker): $4,000.00 Vaginal Ultrasound: $295.00 Preparation of Cryopreserved Emryos: $1,000.00 Embryo Transfer: $1,025.00 Abdominal Ultrasound: $215.00 Medication: $500.00
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
They [the nurses at The Fertility Center of Michigan] know the protocols and if they were unsure how to proceed they would always let me know they would ask the Dr and let me know that day. I always knew what was happening. If I had any questions they would explain everything very well...Paid $10,500 for first cycle and $3000 for the next 2 (multi cycle discount up to 3 cycles). Medications cost $130 for first cycle.
+ Read more
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
Describe your experience with The Fertility Center of Michigan.
Organized, helpful, compassionate workers. Front desk staff very helpful and work with your schedule. So far my experience has only been good there. They get you in quickly and there isn’t much of a wait at any appointment.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
I feel like Dr. Young definitely took his time with us when we would meet to discuss plans. He didn’t rush us out of his office to get on to the next patient. He seems to care about his patients and their past.
Describe your experience with the nursing staff.
They know the protocols and if they were unsure how to proceed they would always let me know they would ask the Dr and let me know that day. I always knew what was happening. If I had any questions they would explain everything very well.
How was your experience with James Young at The Fertility Center of Michigan?
At first he seemed quiet and I wasn’t sure what to think of him, but towards the end of our first appointment I knew he was very good at his job just by what he was explaining to us. He evaluated my past before I came in and knew what tests to run to find the problem. He explains things in terms that we can understand.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Ask questions if you are unsure.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
First cycle used fermara only. Resulted in a pregnancy that ended at 16.5 weeks, no reason found. Second cycle used 375 Gonal F And 75 menopur for about 9 days (ganirelix and HCG shot towards the end also) resulted in 4 eggs retrieved, one embryo frozen (Grade 3). About to start another cycle with same meds but add clomid on day one. We will be doing PGD testing which is why we froze the one embryo.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
My insurance covers all ultrasounds and 4 estrogen blood draws a month. Paid $10,500 for first cycle and $3000 for the next 2 (multi cycle discount up to 3 cycles). Medications cost $130 for first cycle. Office visits were covered by my insurance.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
The Dr. seems to want to transfer 2 for our case as I have trouble carrying them so the hope is that at least one will stick.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
This clinic [Fertility Ctr of Michigan] is amazing. They go above and beyond to communicate with patients and ensure quailty care. Infertility is difficult, and the staff at this clinic make it bearable. One weakness is that certain appointments can only be scheduled at certain a time of day, which is not always convenient.... A round of IUI was generally atounf $1,500 and IVF was around $9,000. You can apply for the Assured program, which costs around $19,000 and you get up to 3 IVF cycles, if they are all unsuccessful you get almost all of your money back.
+ Read more
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with The Fertility Center of Michigan.
This clinic is amazing. They go above and beyond to communicate with patients and ensure quailty care. Infertility is difficult, and the staff at this clinic make it bearable. One weakness is that certain appointments can only be scheduled at certain a time of day, which is not always convenient.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young (and other doctors at this office) have always treated me well. They listen to my questions and concerns and address them wuth kindness, patience and understanding. I can't imagine going through this with any other doctor.
Describe your experience with the nursing staff.
I love the nursing staff. They are very knowledge and go the extra mile to make sure patients are fully prepared throughout the process.
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is kind and understanding. He has a dry sense of humor which always makes me smile. He and his wife also went through fertility treatments which give a better understanding of what a patient is going through.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Ask questions. He likes Ohio State, so you have to look past that flaw. (Go Blue!)
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Early on, we used a medication that had the opposite affect on my system, this was adjusted for the next cycle. This was more successful. It's difficult to remember all of the things we have done. Dr. Young was always very honest with us. I felt that he gave us all the facts and helped us to make decisions based on our personal case.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
A round of IUI was generally atounf $1,500 and IVF was around $9,000. You can apply for the Assured program, which costs around $19,000 and you get up to 3 IVF cycles, if they are all unsuccessful you get almost all of your money back.
9
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
8
Strengths [Fertility Center of MI]: location, cost, easy to get you on the schedule for appointments, not a long wait for treatments (including IVF), wonderful nurses and sonographers. Weaknesses: you almost always have to leave a voicemail and wait for a nurse to call you back, very little interaction with the RE.... Erica is fabulous and so sweet! There have been a few more that have really showed me compassion, including Kristi. But my favorite staff member is actually a sonographer, Shana.
+ Read more
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
8
Describe your experience with The Fertility Center of Michigan.
Strengths: location, cost, easy to get you on the schedule for appointments, not a long wait for treatments (including IVF), wonderful nurses and sonographers. Weaknesses: you almost always have to leave a voicemail and wait for a nurse to call you back, very little interaction with the RE.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young is very kind and remembered some minor details about my previous cycles, which I really appreciated.
Describe your experience with the nursing staff.
Erica is fabulous and so sweet! There have been a few more that have really showed me compassion, including Kristi. But my favorite staff member is actually a sonographer, Shana. She is SO good at what she does and is insanely sweet and compassionate! I plan on requesting her for all my future scans, when possible.
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is definitely very wise and I felt I could trust him with our treatments. Personally, I feel like his bedside manners could improve a little. He is very kind and thorough, but somewhat awkward at times. I felt like I had to push treatment changes when things didn't work but that's also largely a part of my personality. He always explained things in an easy-to-understand way.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Keep in mind that although he can come off a little quiet or awkward at times, I do believe he has plenty of wisdom and experience to handle direct treatment courses. I'm still undergoing treatment (more aggressive, I'll add) so I'm very curious to see how my thoughts on him will change, if at all!
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I responded very well to Femara 5mg for my IUIs, so we stuck with that for 3 cycles. Although I was ready to change things up, I understood how he wanted to keep the course. I was also thankful to move on to Gonal-F for IUI #4, though my dose was small (75iu nightly). I actually responded with fewer follicles than on 5mg Femara. My 5th and final IUI, we tried a higher dose of Follistim (125iu) and I responded very well! Almost too well: 6 follicles. I'm very glad my clinic was upfront and honest with me about the risks and let me make that decision alongside of them. We still went for that IUI and it was a negative, but I feel very good about that last shot IUI: we tried our best and I feel much more comfortable moving forward with IVF, especially since I've gotten comfortable with injections.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I have zero fertility coverage besides 50% coverage for meds (which I realized was truly nothing since most pharmacies have an agreement and give women who are completely out of pocket a discount, so my med coverage didn't really do anything). Specifically with my clinic, a semen analysis was around $130. IUI including the sperm wash was $500. Most ultrasounds/appointments were in the $100 range, depending on your coverage, of course.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We are just about to start our first IVF cycle with Dr. Young, so I can't speak about embryo transfers yet. But, I did trigger and have an IUI with 6 follicles and they were very straightforward and honest with me about the risks. You could tell it was very important to them that I knew what I was doing.
7
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
?
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis, Poor Egg Quality, Other
8
The office team [The Fertility Center of Michigan] up front seems to change regularly but there are a couple of key long term employees I’ve noticed....Shana, the ultrasound tech, is the best! She is so sweet and knowledgeable.... My primary nurse, Sandy, was excellent....There are a couple nurses on the team that I would not rate as high either due to competency or low sensitivity.... I question the ability of the lab with ICSI. I need to research their success rates in comparison to other labs but I lost a lot of eggs after attempting ICSI fertilization.
+ Read more
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis, Poor Egg Quality, Other
8
Describe your experience with The Fertility Center of Michigan.
I question the ability of the lab with ICSI. I need to research their success rates in comparison to other labs but I lost a lot of eggs after attempting ICSI fertilization. The office team up front seems to change regularly but there are a couple of key long term employees I’ve noticed.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds honestly cares about the end result and how it’s effecting you. He’s gone out of his way to personally pick up the phone in good and bad circumstances.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
My primary nurse, Sandy, was excellent. I felt that I was in great care with her from the beginning. There are a couple nurses on the team that I would not rate as high either due to competency or low sensitivity. I’d say the majority are above average in bedside manner though.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to consider drug intolerance
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is willing to explore all avenues and alters your treatment as needed. I have noticed that amongst friends going through treatment, he does work through trends in the market (uterine scratch, embryogen, etc.). He is upbeat and has positive relations with his team at the clinic.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Do your research and go through every option that you have available to you. For example: ICSI, time lapsed photography, genetic testing. Decide what is right for you and ask the hard questions including success rates with each treatment.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
For our IVF cycle we did ICSI (which is apparently used on 90% or so patients at TFC), time lapsed photography (differentiates between quality and keeps them in one enclosed space versus taking them out to check under a microscope), day 3 transfer (standard at this clinic), and freeze all cycle (I was at risk for hyper stimulation).
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
Shana, the ultrasound tech, is the best! She is so sweet and knowledgeable.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I became pregnant with twins after the first transfer (two embryos). We lost both of them at eight weeks. Therefore, knowing that pregnancy can occur, we opted for a single on the second transfer. Pregnancy did not occur, however.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
Age
35
Treated
2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve
8
The way the clinic runs [Fertility Center of Michigan], I don’t see my actual Primary RE often except for consultations and if he happens to be doing the retrieval I will see him. ... I was able to start treatment the day of my consultation. The staff is caring and kind and mostly runs on time. They do not batch patients and office runs 7 days a week. It would be nice if there were more morning appointment times for ultrasounds, they also need a program for those paying out of pocket. Only have assured program which many don’t qualify for.
+ Read more
Age
35
Treated
2018
Success with this Doc
?
Race
Prefer not to answer
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve
8
Describe your experience with The Fertility Center of Michigan.
I was able to start treatment the day of my consultation. The staff is caring and kind and mostly runs on time. They do not batch patients and office runs 7 days a week. It would be nice if there were more morning appointment times for ultrasounds, they also need a program for those paying out of pocket. Only have assured program which many don’t qualify for.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
The way the clinic runs, I don’t see my actual Primary RE often except for consultations and if he happens to be doing the retrieval I will see him. The IVF nurses are my main contact. I would feel more supported If I had more contact with Dr. Young and received more follow up.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy)
The staff is wonderful, usually runs on time, good communicators and are very caring. They do their best to have my primary nurse see me and call.
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is very intelligent and explained everything slowly and in depth, answering all questions. He used evidence based information and cited/provided studies. He’s not the warm and fuzzy type but I don’t need that in a provider. My main critique would be for more follow through from Dr. Young himself but I also understand that’s not possible with how the office is run. I always hear from the nurses who are wonderful but don’t always receive the details I want.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
He will do everything he can to customize the protocols to your needs and to meet your requests. While he isn’t the warm and fuzzy type, he’s professional, intelligent, and experienced. I would suggest to anyone to bring a list of questions to a consult and i my experience he was happy to explain discuss all my questions and concerns.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I did 2 rounds of clomid and 4 with femara doing timed intercourse, followed by 3 IUI’s with femara (none with injectables d/t lack of insurance coverage. Currently undergoing micro flare IVF. Microdose lupron with gonal -f. I have DOR.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
IUI -$500 without meds IVF &gt;$10,000 not including ultrasound, blood draws, HSG, Mock embryo transfer, and meds meds are usually $3,000-$6,000 each US about $250 each E2 $115 each progesterone draw $115.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I haven’t transferred yet, but the office provides information with studies on the topic and Dr. Young discussed it at length in the consultation as well as the IVF nurse in the prep prior to starting IVF.
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

8
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
6 Fertility Medications
Diagnosis
8
The two ladies that I interacted with seem to be very kind and understanding. It's difficult to be in the office surounded by pictures of babies that this Clinic [Fertility Center of Michigan] has helped to bring into the world for other women when you still don't have your own. So I find myself crying a lot. And they are all very sweet and compassionate women that I've dealt with... Overall it is a wonderful place to go for infertility treatments.
+ Read more
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 Fertility Medications
Diagnosis
8
Describe your experience with The Fertility Center of Michigan.
There really isn't anything else I would say about the clinic that I have not said about the doctors and nurses. Overall it is a wonderful place to go for infertility treatments. The only thing I wish that this Clinic offered was invocell. I've heard that it is a new like IVF treatment but it is substantially cheaper
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Had decent beside manner, and didn't seem to rush us out the door. Took time to explain everything we were going to do
Describe your experience with the nursing staff.
The two ladies that I interacted with seem to be very kind and understanding. It's difficult to be in the office surounded by pictures of babies that this Clinic has helped to bring into the world for other women when you still don't have your own. So I find myself crying a lot. And they are all very sweet and compassionate women that I've dealt with
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
How was your experience with William Dodds at The Fertility Center of Michigan?
He seems like a very nice man. He had a sense of humor that was refreshing. He is the second doctor that I've seen for infertility, and I would definitely say that he was the better of the two. He explained everything that we were going to be doing. The blood work that he wanted me to get done. He put me on thyroid medication to try and correct my levels even though they were only slightly off. He laid out a plan for what we were going to do what days I needed to call the clinic, what days I would be taking my pills, what days I would be taking my shots. Everything was well planned out. Overall I would say that he's a great doctor.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
I would say that he is not going to lie to you so don't go in there expecting to hear exactly what you want to hear,because he's going to tell you the truth
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
The doctor I saw before William. Put me on Clomid for four Cycles. So when he saw that he decided that he would put me on Fermara. And I took that for one cycle I believe it was days 3 through 7. I came in to have an ultrasound done and my follicles measured and I can't remember what day that was. The day after I had my ultrasound I was instructed to use a trigger shot to force ovulation and I was instructed to have intercourse once every 24 hours for the next three days. No pregnancy resulted from this round of femara, so I went to Grand Rapids to have dye injected into my uterus and x-rays done to see if my tubes are blocked which they were not. I had some blood work done but I can't remember what that was for. Our next step is going to be IUI next month.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
They submit everything through my insurance even though my insurance doesn't cover infertility. So I have yet to receive the bill
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We have not discussed this yet
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
33 - 35
Treated
2016 - 2018
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Uterine Fibroids
8
My number one strength [Fertility Ctr of Michigan] is location. It's perfectly located not too far out of town but far enough where they have they're own parking, which can be key for comfort! It is also a very clean facility with, what seems like, new equipment. Weaknesses, wait times can be excessive; in the waiting room or in the patient rooms.... They are all very friendly! I cannot stress that enough. I love them personality wise, especially the front desk and the ultrasound technician. They are amazing. However, there were times when I called (almost always have to leave a message and a call was returned) where I felt hurried on the phone.
+ Read more
Age
33 - 35
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Uterine Fibroids
8
Describe your experience with The Fertility Center of Michigan.
My number one strength is location. It's perfectly located not too far out of town but far enough where they have they're own parking, which can be key for comfort! It is also a very clean facility with, what seems like, new equipment. Weaknesses, wait times can be excessive; in the waiting room or in the patient rooms. Also, when my husband goes to drop off his specimen, I wish it was a little quicker for him. He has a very time structured job and gets frustrated that he has to sit there for 15 minutes before the lab calls him back. I think that should be explained better, the whole home to lab process. I would tell a new patient to ask all the questions, nothing is too much when it comes to treatment. Do not expect them to go over every detail with you. If you Type A like me, you'll leave frustrated and feeling like nothing was accomplished.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
I don't think, in the beginning, the treatment was custom to my issues. I think they take standard protocol and go through the motions. I had to start fighting for what I wanted. They also are not exactly forthcoming on information. I had to ask a lot of questions I learned through podcasts and others who have gone through it all before.
Describe your experience with the nursing staff.
They are all very friendly! I cannot stress that enough. I love them personality wise, especially the front desk and the ultrasound technician. They are amazing. However, there were times when I called (almost always have to leave a message and a call was returned) where I felt hurried on the phone. I also felt like the communication between the team wasn't all that great, where one would tell me one thing about my treatment but the next person I talk with didn't have that same information. That was a little frustrating. I also had to make sure I had all my questions ready to ask, otherwise I wasn't informed of any "extra" information. Honestly, I love the staff, I just worry a little about their efficiency/organization.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is very nice. She's a little too soft spoken at times; meaning her demeanor is almost too sympathetic. I want answers, I want to take comfort knowing you (the person I am trusting) has a plan of action specifically designed for me and that we aren't just going through the motions. There were times where I felt she was more focused on me thinking she cared than her actually trying to fix any issues. I also feel she is not very available when needed.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Ask her to give it to you straight. Also, request a full description of treatments with all the why's explained.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
After my HSG, I had to have a polyp removed. Then we started on 50 mg clomid because that's the starting point, which I responded well to but nothing came of it. We did four cycles on this with the HCG (Ovidrel) shot. Then we moved onto letrozole and Gonal-F. I can't remember the specific dose of letrozole but the injections were 300. I did not respond as well to the letrozole as we had hoped. I am currently going to do one timed cylce of 100 mg of clomid (back to clomid after under-performance of letrozole) while we wait for insurance pre-authorization. If that is approved (different insurance company than the last round) I will have one last IUI cycle of 100 mg Clomid and Gonal-F 450 injections. IF this does not work, we will immediately be moving on to IVF.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Each IUI is $500 (sperm wash and procedure) plus the ultrasound and office visit. Each visit was a co-pay amount. Hybrid cycle had an extra ultrasound (echogram) which was more than the ultrasound. Medications were all based on what insurance would cover; most of it out of pocket.
4
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Valerie Shavell at The Fertility Center of Michigan.

6
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
No
Treatment
5 IVF, 5 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Male Factor
6
Great nurses & office staff [The Fertility Center] at the Kakamazoo branch. They take time to answer our questions & acknowledge how horrible this entire situation is. We have been less pleased with the Grand Rapids staff. We feel like cattle passing through bc the clinic is so large....One of my mini IVF extraction was cancelled bc they waited a day too long....My nurses were much more invested in getting to know me....$50,000ish after 7 cycles...
+ Read more
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IVF, 5 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Male Factor
6
Describe your experience with The Fertility Center of Michigan.
Great nurses & office staff at the Kakamazoo branch. They take time to answer our questions & acknowledge how horrible this entire situation is. We have been less pleased with the Grand Rapids staff. We feel like cattle passing through bc the clinic is so large.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
My nurses were much more invested in getting to know me. My doctor never looked at my chart until he entered the room. He is always running late & rushing to see the next patient.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie S & Ashley )
My nurses have been AMAZING.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to order appropriate test
  • Canceled a cycle due to clinic error
How was your experience with William Dodds at The Fertility Center of Michigan?
He is clearly very knowledgeable, but lacks an ability to connect with his patients. He never took the time to learn my husbands name over the 5 years we worked with him. I never felt like he prepared ahead of time when meeting with us. He spent the first ten minutes reading through my chart getting familiar with my case. I know other couples who did feel a connection with him & have great things to say about him.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Make a connection with your nurses & advocate for yourself.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I did a traditional long stim protocol the first round because everything was completely normal with my blood work & ultrasounds. They transferred the only 2 embryos 2 days after my extraction. I had a negative result. For our second round they did a hyper stim flare protocol since I didn’t produce the amount of eggs they were expecting. We ended up with 2 embryos again despite the hopes of getting much more. We did a FET 2 months later & had a positive result. 2 weeks later we lost. We them moved forward with 5 mini iVF’s in the hopes of getting high quality eggs. 2 of the 5 extractions were cancelled due to a dominant follocule & a possible missed ovulation. We ended up with 3 frozen embryos after undergoing the mini IVF’s. We did a FET with an angry uterine protocol (intrauterine HCG injection)& transferred 2 & had a neGative result. We did another FET (also angry uterine/HCG injection)with our last embryo & received a positive. This pregnacy ended in an ectopic pregnancy which was treated with methotrexate. I completed an endometrial receptivity assay & the results indicated I needed a transfer 24 hours after the norm. We are beginning another round of the hyperstim flare protocol in May with the angry uterine protocol/HCG injection for the FET.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
$50,000ish after 7 cycles
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
For my case, Dodd’s indicates that multiple embryo transfer is best bc the hormones supplied by the additional embryos may support the strongest embryo.
4
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

7
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
7
They have a good track record and doctors. That's why I went and will go again. They are close to me and well known. I trust them even though I have sometimes felt like a number. They know what they're doing so I can remove myself emotionally. It's expensive and you may leave feeling worse then when you started! I was so confused when one month I couldn't even have an IUI. I didn't even know that was an option. So make sure to ask lots of questions because some information was left out of our discussions because I'm assuming they thought I just knew.
+ Read more
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
7
Describe your experience with The Fertility Center of Michigan.
They have a good track record and doctors. That's why I went and will go again. They are close to me and well known. I trust them even though I have sometimes felt like a number. They know what they're doing so I can remove myself emotionally. It's expensive and you may leave feeling worse then when you started! I was so confused when one month I couldn't even have an IUI. I didn't even know that was an option. So make sure to ask lots of questions because some information was left out of our discussions because I'm assuming they thought I just knew.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
I didn't feel like a number initially. I saw Dr. Young in the beginning then for all my ultrasounds and IUI's I did now see him! Kind of crazy to me. After 3 failed months on Femara, 2 months I had failed IUI's and 1 month I couldn't do IUI because they think I ovulated early or late. But I never saw or spoke with Dr. Young once the treatment plan started. I don't like that.
Describe your experience with the nursing staff.
They didn't do a bad job. Just did their job. Just went through the motions and wished me licked every time. Like ok see you next time. No big deal that I had 3 months of expensive failed treatments. They did well, nothing exceptional
How was your experience with James Young at The Fertility Center of Michigan?
I really liked him in the beginning. He spent a lot of time with me and my husband. Then as I mentioned, I didn't see him once we started our 3 month treatment plan. And after 3 failed months of Femara, trigger shot and IUI's I haven't been back. Decided to take a small break then try again. They said we would meet with the doctor again for a new plan of action. But after my 3rd failed month and now 4 months since then, not one person or nurse has ever called to check on us and see if we wanted to make our next appointment and get a new treatment plan going. That's when I went from feeling human to feeling like a number. No one cares I guess, that's what it feels like. Just pay your bill and if you come back you come back. Ugh!
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Dot set deadlines when you'll be pregame. You'll just disappointed when it comes and go's. Be expectant but informed. Really ask all your questions and understand to your best during your first appointments. As I guess you're not guaranteed to see your doctor for awhile.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I guess I'm not certain. Just that he said Femara and IUI was his opinion what was best for me during our first 3 month treatment plan. He said we would do 3 month treatment plans and if they didn't work we would re-visit and come up with the next plan. I did my research as well, but mostly trust his expert opinions.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I think it was around $200-250 just every time I stepped in the office. Which some appointments were not even necessary and could have take place with a phone call or email! We paid for mid-cycle ultrasounds and IUI's (separate cost for both my husband & I). Some appointments I paid for we're frustrating because like I mentioned, they weren't necessary and I left with no new information or the appointment was like 10 mins. Every single thing was a different cost. And I felt like some things my doctor could have provided under insurance. Like certain testing that was done in the very beginning. Like bliss work and ultrasounds. Being I had 3 miscarriages already, shouldn't my normal doctors have already done all the testing, blood work and ultrasounds? Why did it take 3 miscarriage and the fertility center and 5 years for me to be diagnosed with recurrent miscarriage and factor 5?! That's crazy to me
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
n/a
7
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

9
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Other
9
I think The Fertility Center's biggest strength is definitely the staff. From the front desk through checkout, they are friendly and helpful! It is also a very clean and updated facility. I think a weakness would be billing. It's confusing and not always explained well...The 4 main nurses that we saw were Sandy, Amy, Ashley and Shana. They were all amazing! I appreciated so much that they cared about me as a person and not just another patient. Shana did my ultrasounds, Amy and Ashley met with me after each ultrasound to help me understand my next steps and Sandy helped with my egg retrieval.
+ Read more
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
?
Race
European, Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Other
9
Describe your experience with The Fertility Center of Michigan.
I think The Fertility Center's biggest strength is definitely the staff. From the front desk through checkout, they are friendly and helpful! It is also a very clean and updated facility. I think a weakness would be billing. It's confusing and not always explained well. Definitely remember to be your own advocate and make sure that your bills are what you were expecting. If not, ask questions!!
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
There have been a couple times where my husband and I have felt that he says something to us that "he probably says to everyone." However, there have also been times where he truly is patient with questions we have and he sits and answers all of them. We never felt rushed or like he didn't have the time for us.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy, Amy, Ashley, Shana )
The 4 main nurses that we saw were Sandy, Amy, Ashley and Shana. They were all amazing! I appreciated so much that they cared about me as a person and not just another patient. Shana did my ultrasounds, Amy and Ashley met with me after each ultrasound to help me understand my next steps and Sandy helped with my egg retrieval. They all went above and beyond making me feel comfortable and confident in my treatment.
How was your experience with William Dodds at The Fertility Center of Michigan?
We were very happy. We understand that it's a busy clinic and he sees many patients so we weren't expecting to feel like we were the only ones there because, let's be honest, that's not realistic. What we did expect was for him to do his job as far as explaining our course of treatment, answering any questions we had, and helping us feel comfortable with our journey, and he accomplished all of that. He was very warm and had great bedside manner for both our egg retrieval and embryo transfer. Even my husband said, "I like him. He's a good doctor." Which my hubby is typically a go with the follow type guy so I was happy to hear that from him! Overall we have been very happy with our treatment from Dr. Dodds so far!
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Have questions ready to ask, he is always willing to take the time to answer them and make you feel as comfortable as you can. Also, understand he is human, he is not perfect, but he absolutely cares about his patients.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Our process went fairly smooth, but I appreciated that they carefully monitored my Estradiol and Progesterone levels as we were doing our follicle stimulating hormone injections. At one point my dosage was lowered and that made me feel confident that it was being carefully monitored. I am sure that this is a protocol for most clinics, but it was just one more thing that gave me added security going through it!
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Including our initial appt to discuss treatment options, my husbands sperm extraction, my preliminary testing, hysteroscopy surgery, multiple ultrasounds, injections/medications, retrieval, transfer, and embryo storage fees we have probably spent close to $20,000 at this point.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I appreciate that Dr. Dodds allowed us to make most of our decisions. I never felt like we were being questioned or steered in a different direction than what we wanted. He allowed us to make the decision to transfer 2 embryos.
9
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
28 - 31
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
8 IUI, 1 IVF, Embryo Freezing
Diagnosis
Unexplained
9
Scheduling [at The Fertility Center] is a pain! Sometimes it is easy to get in and other times it is difficult. Since I was working at the time I had to take time off for appointments frequently since they had limited appointments. For IVF you had to schedule 2 or 3 months in advance so be aware of that...Overall the nursing staff was very competent. They are dealing with a lot of patients so sometimes they had to clarify some things in order to get an accurate response.
+ Read more
Age
28 - 31
Treated
2014 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
8 IUI, 1 IVF, Embryo Freezing
Diagnosis
Unexplained
9
Describe your experience with The Fertility Center of Michigan.
Scheduling is a pain! Sometimes it is easy to get in and other times it is difficult. Since I was working at the time I had to take time off for appointments frequently since they had limited appointments. For IVF you had to schedule 2 or 3 months in advance so be aware of that.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Valerie would call me personally if I asked which I was pleasantly pleased with. She let me be the deciding factor on all the decisions. She never pushed her opinions on me or forced me into a decision. She was always completely unbiased. (Unlike Dr. Young who I saw once for an ultrasound who was very judgemental).
Describe your experience with the nursing staff.
Overall the nursing staff was very competent. They are dealing with a lot of patients so sometimes they had to clarify some things in order to get an accurate response.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
I enjoyed having Valerie as my doctor. There was one negative experience when the dosage listed on my prescription was different than what was on their plan. She handled the situation ok by calling me to reassure me the dosage would not affect the results but didn't take the ownership of her (or the nurses) mistake.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Ask lots of questions because she will answer it thoroughly but doesn't necessarily go over everything if not asked. Be proactive of your care because she will be willing to take the next steps if you want.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
I don't remember all of it but for the IVF procedure I was put on Lupron to start, then took estrace pills, after the transfer I began IM progesterone.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Embryo retrieval/1 fresh transfer was $10,000. Frozen embryo transfer $2500 IUI was $400
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
She left this decision up to use. The first time we chose for 2, which she recommended. The second time we chose 1 which she supported. We were given the information that with a transfer of 2 embryos it was a 45-50% chance of pregnancy but they didn't have any statistics for an embryo transfer of 1.
8
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
?
Treatment
3 IUI, 2 IVF
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
8
During our first IUI [at The Fertility Center of Michigan] we had my husband's sperm checked. We did 2 more IUI's not knowing that his morphology and counts were low. We figured they didn't say anything, so it must be fine...We wanted to thaw enough eggs to fertilize three. We got a call saying they had to thaw all 16 of our eggs, and 14 did not survive the freeze/thaw. Two were ICSI and only one fertilized. By day two they transferred that one, but it did not look great...
+ Read more
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
8
Describe your experience with The Fertility Center of Michigan.
The clinics strengths are multiple locations. A weakness is that sometimes I feel like I can get lost in all the hussle and bustle. I have had residents training on me instead of a doctor (always with my permission), and sometimes I feel like a direction gets passed and the follow through may have been missed. I hate having to explain what the doctor told me to the nurse or the billing department.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
The Kalamazoo office is small and personal. They write your name on the screen when you have ultrasounds. You see the same nurse each time (pending emergency exceptions). The GR office enters you as a number, and you see new nurses and each time (not entirely bad, but just the way it was).
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie Sokolow)
Before IVF, during my first five cycles of pills, timed coitus, injectables, and IUI's I had two nurses that handled my care. They were both attentive and had different personalities. One was warmer than the other. When I began IVF I was assigned an IVF nurse practitioner, Julie S. She is great. At first she comes off as unemotional or cold, but she is really just focused on your care. By the end she is all hugs and honesty. She never makes you feel stupid if you forget a direction and have to call her back. You will have her direct phone number and she is great at calling you back. She will make sure to contact you and get you directions, and never minds returning phone calls. The only downside is having to go to GR on days that Kalamazoo is not open.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
  • Failed to convey critical information
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is extremely knowledgeable and experienced. Sometimes I feel he is spread thin but when you are meeting with him he is full of honest feedback, compassion, and makes you feel at ease about whatever choices you make.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Write down questions and don't be afraid to ask for more details if you want more. Don't be afraid to call and ask questions in between visits, or for clarification.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
When we first started seeing Dr. Dodds, we had no idea why we weren't conceiving. It had been 4-5 years of unprotected and later timed sex. At my normal OB/GYN we checked my fallopian tubes with dye for any blockages, and my husband had his sperm specimen looked at. All looked good, so he referred us to Dr. Dodds. We started out with getting blood tests to look for causes and mine all came back normal. I started taking oral pills, femara, and timed coitus for two cycles. Third cycle I started injectables (Follistim 75, cycle days 5-11) and created 4 follicles. We had an IUI and used vaginal progesterone. That did not work for us either. During the IUI we elected to have Husband's sperm looked at again. Nearly a month after our failed IUI I called and asked what his results were. We found out his count was low and he had a 1% morphology. I wish they would have told us that sooner. We did 2 more rounds of injectables (follistim 75, and 100) with IUI. We used Ovidrel and progesterone during those two as well. Finally after 8 months of failed pregnancy test we saw Dr. Dodds again and went over our plan. Apparently with Husband's counts and morphology we only had a 3% chance of success doing the past treatments. I wish we would have known that, we probably wouldn't have continued doing IUI's. Dr. suggested we go see a urologist and consider IVF. Husband went to urologist and found out he has varicocele veins in one testicle. We elected to have surgery to help with that and he began taking Clomid to boost his testosterone level. 3-4 months after his surgery and taking Clomid his counts and morphology were up in normal ranges. We tried naturally for 6 months. IVF #1 began with birth control pills, vitamins and giving up coffee. Our insurance covered some of the medicines for IUI but not any for IVF. My stim cycle consisted of 75 Menopur and 75 Follistim. Once my follicles got to a certain size we used Ganirelix to prevent early ovulation. We used hCG and Lupron to trigger. I had 25 eggs retrieved, 19 were mature, we chose to do ICSI to three of them and froze the rest of the eggs. All three fertilized. 1 arrested after day 1, 2 made it to day 2 and were transferred. Progesterone shot up until pregnancy test. Negative Pregnancy test. We decided to try to thaw some of our eggs and fertilize them. We had 16 frozen and they were frozen in vials of 3. A frozen transfer involves Lupron (SQ), progesterone, and estrace. We wanted to thaw enough eggs to fertilize three. We got a call saying they had to thaw all 16 of our eggs, and 14 did not survive the freeze/thaw. Two were ICSI and only one fertilized. By day two they transferred that one, but it did not look great. :( Negative pregnancy test. That brings us to current times. Due to the shocking egg dilemma, Dr. Dodds discounted our next IVF if we chose to do it. There is no way we could afford to do it again at full price. Husband's morphology went from 1% to 6% after his surgery so we chose to do 6 months of Femara and timed coitus. 6 negative pregnancy tests. That brings us to now. We are on IVF #2 where Dr. Dodds decided to try to stimulate me less, creating less, but hopefully better quality eggs. He also encouraged that we fertilized all of them, because fertilized eggs have a better chance of surviving in the freezer than do eggs alone. We started with birth control to regulate me. Then we stimmed with 75 Menopur, 75 Follistim. I used cetrotide to prevent premature ovulation and triggered with Lupron and hCG. At egg retrieval they retrieved 11 eggs. 3 were immature, 1 had a broken zona, and 7 were mature. 7 ICSI, 4 fertilized. We are going to day 5 so will continue to get updates. Tomorrow is day 2. I obviously do not have very high quality eggs, but we hope all four of these lovely fertilized eggs make it to day 5 blastocysts.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IUI's were about 450$ (sperm isolation and prep, and IUI). Freezing sperm 400$. 8,000-14,000$ for IVF (medications, appointments, bloodwork, egg retrieval, lab work, ICSI, crypo...) 400$ anesthesia.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
My doctor's goal is to give you one, healthy, chubby baby. With that said he was not overly pushy with either single or multiple. We discussed my options and came to a fair agreement based on my age, quality of embryos, and past treatments.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, 2 Egg Freezing
Diagnosis
Other
10
The clinic [The Fertility Center] had short waits. The longest I waited was 20 minutes. The office staff was helpful. The retrievals and transfer were performed at the clinic in Grand Rapids. It was nice to be taken care of by the actual clinic staff, rather than at a Surgi-Center. The clinic allows acupuncturists come in to perform an acupuncture treatment before and after the transfer.
+ Read more
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF, 2 Egg Freezing
Diagnosis
Other
10
Describe your experience with The Fertility Center of Michigan.
The clinic had short waits. The longest I waited was 20 minutes. The office staff was helpful. The retrievals and transfer were performed at the clinic in Grand Rapids. It was nice to be taken care of by the actual clinic staff, rather than at a Surgi-Center. The clinic allows acupuncturists come in to perform an acupuncture treatment before and after the transfer.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
I felt like he actually knew about my history when he came in to see me for appointments, for the retrievals, and for the transfer. He took into account my diminished ovarian reserve and poor response to my first IVF (with another doctor) when recommending a protocol. He recommended doing a multi-cycle IVF to freeze as many embryos as possible before doing a transfer. I received a phone call from him after my positive HCG test, prior to my appointment. I received a phone call one evening from the nurse practitioner because she was "thinking about me" and wanted to suggest opening a different vial of medication because I might not need as much.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie )
Everyone was friendly and helpful. I got to know many of the staff throughout my visits. I felt like they cared about their patients. After each follicle monitoring, I met with a nurse practitioner or other care coordinator to discuss my plan. I received a phone call later that day, if anything changed. It was nice to meet with a person face-to-face rather than only speak to someone on the phone.
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is very to the point and honest. He (indirectly) validated my concerns with my first doctor. Dr. Young answered all of my questions. He has a relaxed and calm demeanor, which was beneficial during the stress of fertility treatments! My husband felt very comfortable with Dr. Young and his course of treatment.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Ask questions, like you would with any doctor.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
A multi-cycle IVF was recommended based on my AMH (1.16) and poor response to my first IVF (with a different clinic). I was NOT placed on birth control prior to beginning the cycle, which allowed my body to dictate the timeline. He recommended less medication. We paid a flat rate for 3 retrievals and 1 transfer. I was on Clomid for 5 days, and then I began Gonal-F (dosage dependent on follicles). My first retrieval resulted in 6 embryos. My second retrieval resulted in 8 embryos. We did not do a 3rd retrieval, as I had a good amount of embryos already. We did a Day 3 frozen transfer of 2 embryos. I am currently pregnant with a singleton. I had a second sac; however, it did not develop past 5 weeks.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
IVF reserve spot: $1500 Multi-cycle IVF rate: $11,000 (3 retrievals, if needed, 1transfer) Anesthesia: $400 (x2) Ultrasounds: $283 per Bloodwork (some was covered by insurance- bloodwork done off-site at Kalamazoo office): $8 per Total without medication: $16,089
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We were given information to help us make a decision. 1-2 were recommended, and we decided to do 2.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained
10
All of the nurses [at The Fertility Center of MI] are great. Each doctor has a couple nurses for treatments that aren't ivf, and a nurse specifically for ivf. Everyone seems to work super well together and I have always felt like I have gotten very personal care and that they genuinely want what is best for us.
+ Read more
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained
10
Describe your experience with The Fertility Center of Michigan.
It is rough sometimes with scheduleing for multiple reasons that unfortunately are managed as best they can be. We have almost no otger options for fertility treatment centers; these doctors work together at multiple locations hours apart. They do the best they can. And by the time you are coming to see them, you are willing to make your schedule wprk with thiers.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He is patient and thorough. He also seems to be pretty perceptive and tries to have good, as normal as possible conversations along with the "work" discussions.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie S)
All of the nurses are great. Each doctor has a couple nurses for treatments that aren't ivf, and a nurse specifically for ivf. Everyone seems to work super well together and I have always felt like I have gotten very personal care and that they genuinely want what is best for us.
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young has always seemed to be very knowledgeable. He could be considered slightly awkward; he is pretty soft spoken. But he is honest, notices and acknowledges when things are or could be tough for my husband and I. He is very encouraging and positive and does take his time with each of us when we meet.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Look past his slight awkward quietness. He is kind and knowledgeable. Plus at this clinic, all the doctors seem to work together on things. I have been confident in all of his directions and direction changes that he has made for us. They made sense and we saw results.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
He explained all our options, gave his opinion on direction, and we took his advice. He adjusted accordingly when needed. We started with cheaper and less invasive and then worked our way up. But he listened when we wanted to either slow the process or amp it up. He wanted us to be comfortable and confident and as relaxed as we can be on this journey.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Over the last 2 years and multiple cycles of differing attempts, we've spent about $13,000
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Based on what he already knew of our religious beliefs, this was only briefly discussed.
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Unexplained
8
Weaknesses. 1. They [The Fertility Center] don't read your charts before calling you, and mistakenly told me everything was good when I was in fact having a miscarriage, I had to explain to the nurse why I was having a blood draw after coming in for my 6 week appointment and them not being able to find a heartbeat and tell her my HCG levels were dropping not increasing meaning I was going to miscarry. 2. They don't always listen to you....
+ Read more
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Race
Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
8
Describe your experience with The Fertility Center of Michigan.
The strength is that they will try to get you in as soon as possible and have early morning appointments for those who work full-time. Weaknesses. 1. They don't read your charts before calling you, and mistakenly told me everything was good when I was in fact having a miscarriage. 2. They don't always listen to you. I was certain I would ovulate on a Friday or Saturday and thought doing an IUI the following Monday would be too late, the nurse acted like I was crazy to think I would ovulate that soon and told me to take my injection Saturday PM. I again told her I was sure I would ovulate sooner, again she told me it was highly unlikely and acted like I didn't know what I was talking about, but told me to do OPK's so I would know. Sure enough I got a positive OPK the following day of my appoitment, a Friday morning. And got scheduled for an IUI that Saturday. If I hadn't known my body and been adament I may have wasted a ton of money on an IUI 2 days later than I needed it. My IUI I was able to get that Saturday morning was Successful! You don't really have any other options in the Grand Rapids area, unless you want to drive to Lansing, but the amount of appointments required makes that hard to do if you live in Greater GR.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
We sat down with Dr. Young and he quickly went through what we would do for treatment by scribbling upside down on a sheet of paper. He didn't talk about success rates or what might be causing us to not conceive naturally. I had a couple friends who had been through what we were about to embark on. I knew more about the process from them than I learned from Dr. Young. I was actually more confused leaving the office. Luckily the nurses and schedulers were very helpful when scheduling appointments and telling me what I needed to do next. Additionally, we did an IUI which was successful, but then miscarried. We had to see a different doctor the day we found out we were having a miscarriage. Since then I haven't heard anything from Dr. Young (or the doctor we saw when we learned we were having a miscarriage) about our next steps. I feel like they only care about the money we pay for services, aside from that, they have no vested interest in their patients.
Describe your experience with the nursing staff.
Some of the staff have been ok to work with. They answer questions and can read lab results. However, the day I called to get the results of my bloodwork - after coming in and finding out we may be having a miscarriage the nurse read me my HCG levels and told me everything looked great. Luckily, I knew where my levels should be if I were pregnant. I had to tell the nurse that my levels should be about 100x what they were. I told her this was a new round of HCG testing and that I originally had my levels done two weeks prior. She told me she thought this was my second reading, which I had to tell her it wasn't. She then asked me why I was having my hcg tested again - in which i had to TELL HER, while trying to hold it together, that I had come in for my 6 week appointment that morning and they couldn't find a heartbeat. She was frazzled and told me she understood and in that case I was indeed having a miscarriage.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with James Young at The Fertility Center of Michigan?
He poorly described the steps of our treatment. I knew more from friends who had been in our shoes than I did from our one visit with him. After our miscarriage - I wasn't contacted to talk about next steps.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Treat me like a person dealing with infertility, not someone who is paying you and try to get me out of the office as fast as possible.
2
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
25 - 26
Treated
2016 - 2017
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Uterine Fibroids
10
Beautiful facilities [at The Fertility Center] (Mason and Grand Rapids locations). All very minimal wait times....Nursing staff has been great and I have no complaints....$500 for IUI with SA/Wash....Time with Dr. Shavell is great. I only wish there were more appointments with her(that you were not charged extra for) and not support staff so it would be easier to ask questions directly to her. She definitely listens and addresses all concerns when you are with her.
+ Read more
Age
25 - 26
Treated
2016 - 2017
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Uterine Fibroids
10
Describe your experience with The Fertility Center of Michigan.
Beautiful facilities (Mason and Grand Rapids locations). All very minimal wait times.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is very kind and sweet manored so she makes you feel as though you really matter and she wants to help figure out what's best for you.
Describe your experience with the nursing staff.
Nursing staff has been great and I have no complaints.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Time with Dr. Shavell is great. I only wish there were more appointments with her(that you were not charged extra for) and not support staff so it would be easier to ask questions directly to her. She definitely listens and addresses all concerns when you are with her. And she is also good at explaining anything you don't understand.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Come prepared with your questions because direct one on one time with her is valuable time.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
After failed clomid cycles with obgyn, dr. Shavell ran testing that included HSG, blood tests, ultrasound and SA for my spouse. Determined that IUI was the best next step. IUI #1 was 2.5mg Femara on CD 3-7, ovidrel trigger on CD17 with 2 mature follicles and IUI on CD19, cycle ended on 12dpIUI. IUI #2 was 5mg Femara on CD 3-7, ovidrel trigger on CD17 with 1 mature follicle and IUI on CD19, cycle ended on 12dpIUI. Our next plan of action is a more agressive IUI with either metformin, Femara and ovidrel or injectable meds like menopur, gonal f or follistim and then ovidrel and IUI; since the femara and ovidrel are working but not good enough. My spouse is also on clomid for his male infertility issues.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
We have approximately 50% fertility related coverage however 0% of IUI and IVF are covered. So those additionally out of pocket costs were reasonable. $500 for IUI with SA/Wash.
8
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Mason
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 36
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
[The Fertility Center] Strengths-provider and staff experience. Caring and compassionate. Dedicated to their patients. Weaknesses-only thing I wish is that they took more payment options like Care Credit etc...The nurses were all very well-informed and knowledgeable about the processes. They answered the IVF line every single time. I never had to leave a message. Caring and extremely compassionate. Took the time out to explain everything and answer every question no matter how small...
+ Read more
Age
33 - 36
Treated
2014 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with The Fertility Center of Michigan.
Strengths-provider and staff experience. Caring and compassionate. Dedicated to their patients. Weaknesses-only thing I wish is that they took more payment options like Care Credit etc.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Very empathetic with failed transfer. Eager to help us try again. Open and honest about treatment plans
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
The nurses were all very well-informed and knowledgeable about the processes. They answered the IVF line every single time. I never had to leave a message. Caring and extremely compassionate. Took the time out to explain everything and answer every question no matter how small.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Open and honest in communication. Very informative about treatment plans and adjusting them. Nothing but positive interactions even when the outcome was not what we wanted. Very calming demeanor and bedside manner. Always makes sure to explain every detail in length.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Don't be afraid to ask questions. Dr Shavell is always willing to listen and do what's best for you as her patient.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
For our two IUIs we only needed 50mg of clomid taken days 3-7. IVF procedure was BCP, then menopur and certotide. Added IM progesterone and retrace. Egg retrieval and ICSI done. 2 embryos transferred on day 3 and two frozen. FET utilized Lupron to suppress and then added Estrace and IM Progesterone. Transferred two embryos. Plan for flare protocol due to now having DOR along with MFI.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
IUI was covered by insurance up to 2k. No IVF procedures or drugs were covered under insurance. The total cost for IVF was close to 15k. The FET was under a different insurance and medications were covered. We only paid $60. The FET itself cost around $2500 which was not covered by insurance.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Due to age, 2 embryos were advised to be transferred. The decision was left up to us with all risks explained.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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N/A
Age
34
Treated
2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor
N/A
The clinic [The Fertility Center of Michigan] is excellent and successful, but they are expensive and there are a lot charges outside of the standard ones. We would like to go back but simply can not afford it. The clinics atmosphere is welcoming. There is water and coffee in the lounge. ... She was available to call and was prompt at returning calls. She was also good and walking me through all the parts that made me especially nervous.
+ Read more
Age
34
Treated
2016
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
N/A
Describe your experience with The Fertility Center of Michigan.
The clinic is excellent and successful, but they are expensive and there are a lot charges outside of the standard ones. We would like to go back but simply can not afford it. The clinics atmosphere is welcoming. There is water and coffee in the lounge.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was compassionate and took all of our moral concerns into consideration when deciding on a treatment plan.
Describe your experience with your nurse at The Fertility Center of Michigan.
She was available to call and was prompt at returning calls. She was also good and walking me through all the parts that made me especially nervous.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell’s compassion went above and beyond. Our first transfer was successful. Our FET we lost all of our embryos before transfer and she personally called to break the news. We really appreciated that touch during a devastating time. She made sure we knew what was going on at all times. She was not hesitant to call, for the good and the bad, herself.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Ask questions and don’t be afraid to share your concerns.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
Our case was pretty straightforward. My husband had a vasectomy 20 years prior and we wanted more. We originally approached Dr. Shavell about embryo adoption thinking this was our only option. She told us about sperm retrieval and the likelihood of success and we decided to go for it. My husband had a TESE and the sperm was frozen. Then we did what I believe was a standard protocol, with the addition of lovenox because I had some clotting issues in He last. We did a retrieval and a two day transfer, which made me a little nervous as I hadn’t heard of many of them. But it worked first time and we have twins.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
She was fine with transferring two, as this was our first time. When we went back to do an FET, she recommended one based on previous results. But she was open to two if hats what we wanted.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
Operations
Scheduling
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Verified

This patient has provided documentation of treatment at this clinic.

0
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
0
During the course of our treatment we saw all of the doctors at the clinic [Fertility Center of Michigan] at least once (there are 4) and they were very impersonal. The way the staff and dotors talked to us about our procedures and what they were seeing was like they could have been talking to anyone.... One of my IUI’s was awful because of the nursing staff. The main nurse could not get the catheter into my cervix so she poked it several times trying to get it in. Once I was in tears she got another nurse who did the same.
+ Read more
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
0
Describe your experience with The Fertility Center of Michigan.
I have several friends who had fine experiences at this clinic- once conceived twins through Ivf! Their experiences were all different from mine. I’m not sure what the reason was for them not thourougly evaluating my case or gathering all the information, but my husband and I were incredibly frustrated with their lack of empathy and communication regarding our individual situation. We decided to pursue ivf at a different clinic because we didn’t trust that they would do a thourough job managing our case and tailoring it to our individual needs. Our insurance does not cover anything for fertility coverage and we opted to spend that money at a place we felt we could trust and feel like true individual patients.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
During the course of our treatment we saw all of the doctors at the clinic at least once (there are 4) and they were very impersonal. The way the staff and dotors talked to us about our procedures and what they were seeing was like they could have been talking to anyone. My initial consult was very short (with Dr Young) and he didn’t have any additional insight as far as the diagnosis I came in with from my Obgyn (endometriosis, recurrent pregnancy loss). I felt like my course of treatment was “this is what we do for all of our patients with endometriosis and/or recurrent pregnancy loss” rather than tailoring my treatment to my individual needs, considering all factors involved. They never asked for updated health information or changes. I developed hypothyroidism during my time going to the clinic, and that was found by my regular Obgyn at an annual check-up. They never once did a semen analysis on my husband, despite the fact we requested the need for it every time we were there (over a dozen times). When we went for our 5th IUI and were told my husband had no good sperm to inseminate we discovered every sample he had given was bad and we were never told! What a waste of time, money and emotions hoping it would work! What’s worse, all Dr Dodds had to stay at that insemination appointment about it was “maybe you had a virus that caused your sperm count and morphology to be off this month, let’s take a month off and you can come back and try again”. After that we had it and decided to stop seeking treatment there and my husband started seeing a urologist we found. In 2 years I never felt like I had a personalized experience, or that I had a thorough evaluation.
Describe your experience with the nursing staff.
One of my IUI’s was awful because of the nursing staff. The main nurse could not get the catheter into my cervix so she poked it several times trying to get it in. Once I was in tears she got another nurse who did the same. After that they got a doctor to come in and do it. I was bleeding and sore from the procedure and had to wear a very uncomfortable sponge (like an enourmous tampon) to prevent the semen from leaking out. After that I requested to not have any more IUI’s with the nurses. They were all very nice nurses, but seemed very “programmed” in there conversations and responses. They were not very personal or overly empathetic- all business.
What specific things went wrong at The Fertility Center of Michigan?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with William Dodds at The Fertility Center of Michigan?
Of all the doctors in the clinic Dr Dodds was by far my favorite. He has the best bedside manner and personality. He was very real, caring, friendly, relatable. He also explained things the best as far as talking in layman’s terms. He was the only provider I had a comfortable IUI with, and a couple of times he was the only one who could get it right. His only weakness in our case was not providing a thorough enough evaluation or looking at the big picture.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Make them get specific about your individual case and why they are recommending a specific course of treatment for YOU specifically.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
3 cycles of femara with ovadril and timed intercourse, 5 cycles of IUI using femara and ovadril.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
The office took my insurance so I only had to pay $25 for the consults (we had 4 I believe). The follicular ultrasounds were about $20 with my copay. Fertility meds are not covered under my insurance so that was all out of pocket. The IUI’s ended up being around $900 each (meds and monitoring included in that cycle)
5
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
25
Treated
2016
Success with this Doc
Yes
Treatment
6 Fertility Medications
Diagnosis
PCOS
10
The clinic [Fertility Center of MI] is awesome. Everyone there is super sweet and welcoming. It’s a very cozy environment. They work with you to make sure all of your questions and concerns are being answered. The only weakness is as a new patient it can take about a month to make an appointment with a doctor. But I think that shows you how great the office is that they are always that busy!
+ Read more
Age
25
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 Fertility Medications
Diagnosis
PCOS
10
Describe your experience with The Fertility Center of Michigan.
The clinic is awesome. Everyone there is super sweet and welcoming. It’s a very cozy environment. They work with you to make sure all of your questions and concerns are being answered. The only weakness is as a new patient it can take about a month to make an appointment with a doctor. But I think that shows you how great the office is that they are always that busy!
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
When I first met with Dr. Shavell I could tell she actually cared about the work that she was doing. She was super sweet, when over all of my testing and made sure I understood the plan she had set out for us. I went in there feeling so discouraged and left feeling much more hopeful we would be able to start a family.
Describe your experience with the nursing staff.
The nursing staff was great. They were always there for you and communicated what was going on. One day after my ultrasound I started crying and the nurse gave me a hug and stayed there with me until I felt better.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
My experiences with her were great. You don’t see your main doctor at every visit. A lot of your visitors are just check ups or ultrasounds. Whenever I did meet with her it was always reassuring. I never had to guess what we would do next or worry that there wasn’t a plan in place. If something wasn’t working she made sure to make the changes that were necessary in your care plan. She has a very sweet demeanor and she is very easy to talk to.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Their office is very busy, make your appointment now. I was so nervous to start our journey with their office and I almost cancelled a handful of times. Take the plunge because she is a great doctor!
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
When I first started going to the office I was started on Femara with an Ovidrel injection to force ovulation. I have a lot of eggs but they do not mature on their own. We tried a few cycles this way but my body was not responding to the treatment. I met with Dr. Shavell again in which she said we should start injectables. I started the highest dose of Femara, Metformin, Gonal - F, Ovidrel and Progesterone. The round that worked started out very slowly because we started at the lowest dose of Gonal - F. I have PCOS and because of that I could hyperstimulate very easily. Through my second vial of Gonal - F I had three viable eggs. We ended up pregnant with twin boys and we couldn’t be more thankful.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
I do not remember exact numbers but our insurance did not cover anything fertility rated. All of the appointments and medication cost us in the ball park of 3 to 4 thousand.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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5
Age
34 - 36
Treated
2014 - 2016
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
5
It [The Fertility Center of Michigan] is a specialized reproductive endocrinology practice. They don't have mental health support, except in Grand Rapids. I contacted that person (twice) about any options for me not being local and never heard back. They don't assess men thoroughly. They didn't mention that the critical morphology was very low until 2nd IUI. They advised against needing to see urologist, but he did anyway and ended up having varicocele in both testicles. I assume this is because they don't put weight on this as a important factor.I recently got a Fertility case manager through my health insurance. This is when I learned that only doing 3 day transfers is not standard practice. I'm waiting to talk to the clinic about why they have not talked to be about 5 day transfer...
+ Read more
Age
34 - 36
Treated
2014 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
5
Describe your experience with The Fertility Center of Michigan.
Small regional office, which is a satellite from the main Grand Rapids office. It is a specialized reproductive endocrinology practice. They don't have mental health support, except in Grand Rapids. I contacted that person (twice) about any options for me not being local and never heard back. They don't assess men thoroughly. They didn't mention that the critical morphology was very low until 2nd IUI. They advised against needing to see urologist, but he did anyway and ended up having varicocele in both testicles. I assume this is because they don't put weight on this as a important factor.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr Dodds has always been friendly and open to myself and my husband. I appreciated when he would say things like "if you were my daughter, this is the advice I would give you." He also did wonders in helping my husband in understanding of all of this infertility madness. He explained the gravity of things, like going in hot tubs, that just was not sinking in when coming from me, or from the articles I had tried to get him to read. I felt like he gave us the right amount of optimism without over promising.
Describe your experience with the nursing staff.
There are several nurses that attend to non IVF patients, so I saw about 4 or 5 different nurses. When I became an IVF patients, there are a few dedicated. They were always very nice and compassionate. Sometimes I felt like they were rushed, more so on phone calls than in person. When you call, you always have to leave a message and wait for a call back. I would sometimes be playing 3 or 4 rounds of phone tag. That is really hard when I'm busy at work. I have to note that on the first visit, with my husband, we met with a nurse who was usually in the Grand Rapids office. She was honestly clueless. Every question we asked, such as "where would my husband go with a sperm analysis" meant she had to leave the room and ask the doctor. If I asked, for example which day we would start clomid, she would say "I think it's day 3". I think, or I'm pretty sure are not good enough in this context! I never saw that nurse again and never had wishy washy, uninformed answers from other nurses. Calling and leaving messages is the only option for communication. The exception is during IVF cycle, they have Grand Rapids nurses on call so you can get a call back at any time you have questions. I was really happy to get a quick call back from a nurse to ask dosage questions.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
How was your experience with William Dodds at The Fertility Center of Michigan?
I described a lot in my last answer already. Of course, it's easier to describe the things that were off putting, than remember all of the good things. So, I'll describe two things that were on the negative side: On the first visit was a little odd that Dr. Dodds spoke a lot about how he used to practice in California and that he treated famous people (with success) and that he was such a geek that he didn't recognize who they were. It would have been funny, but he talked a lot about it. Also on that visit, he described our first cycle plan with clomid with the purpose of doing an IUI. There were so many dates, and dosages, and steps to remember. Also the office in Kalamazoo doesn't offer all of the services, like the actual IUI, so it was hard to remember where we would need to travel to other offices for what, or what days. He scratched illegible notes on a daily chart he gave us, and had us follow up with the nurse in a different room. We ended having a million questions for her that she had to go ask Dr Dodds about anyway. After we had a failed IVF, there was an awkward meeting with another Dr in the clinic, where he admitted that they probably didn't give the best medication protocol, and hinted that they would discuss in their group doctor biweekly meeting if they could help us at all with a future cycle (financially), but this help was mentioned again.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Prepare to have your treatment be really inconvenient if you work. Their Kalamazoo office hours are very limited, as are the services performed there. Their main office is in Grand Rapids. The thing is, there are no other RE offices in the county. I know the question says one piece of advice, but I have another note: especially if your insurance doesn't cover treatment, it can be very pricey. I was surprised though that the charges were less than what I had read on the internet were typical. Dr Dodds said their board of trustees makes sure they hold to something like cost + 10% for all charges.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Antagonist protocol for IVF. Recommendation for microdose Lupron flare protocol for next cycle IVF. I recently got a Fertility case manager through my health insurance. This is when I learned that only doing 3 day transfers is not standard practice. I'm waiting to talk to the clinic about why they have not talked to be about 5 day transfer.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
HSG was over $1000. Each ultrasound is about $300 (2-3 per cycle). Clomid = $24. Gonal-f was $500. Blood tests are about $250 each cycle. In my first 6 months of treatment it cost approx $2000 total for two cancelled IUI cycles. IUI about 5k each with medications IVF with ICSI close to 20k with medications, monitoring, anesthesia, and blood tests
4
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
8
[Nursing Staff at The Fertility Center] They were very helpful and always available to answer any questions we had. They were not always warm which sometimes was hard because with all of the hormones I had surging through me I could have used a little more warmth from them... $14,000 ICSI and time lapse photography were all part of the cost....I had a bad fall shortly after becoming pregnant thought IVF. I called the clinic to ask what I should do and they patched us through to Dr. Young on a Sunday night. He was patient and reassuring and did not brush us off like it wasn't a big deal.
+ Read more
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
8
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
At first I found him to be kind of cold but very informative. He told my husband and I the facts and didn't sugar coat. I like warm people, but when spending the kind of money we were about to and the emotional ride we about to get on I preferred having confidence in my chosen doctors ability and he gave me that 10 fold. As time went on and we moved from IUI to IVF he became more involved and was available for questions and concerns and made me feel very important.
Describe your experience with the nursing staff.
They were very helpful and always available to answer any questions we had. They were not always warm which sometimes was hard because with all of the hormones I had surging through me I could have used a little more warmth from them.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
If you want a doctor who is knowledgeable and confident he is the doctor for you. If you want someone to make you feel warm and fuzzy, not so much. I had a bad fall shortly after becoming pregnant thought IVF. I called the clinic to ask what I should do and they patched us through to Dr. Young on a Sunday night. He was patient and reassuring and did not brush us off like it wasn't a big deal. He understands that this is hard and scary and he doesn't down play that. I felt like it was very important for my husband to feel comfortable with the Doctor we chose as much as I did, and he thought Dr. Young was fantastic. Gave him a lot of peace of mind.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
It was males based infertility so Dr. Young wanted to start off with a less aggressive treatment. My husband and I started with a round of IUI and were unsuccessful but Dr. Young encouraged us to try at least 3 before moving on to IVF. We did two rounds of IUI and then decided to do IVF. We did a 2 month protocol (the long protocol) and had success.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
$14,000 ICSI and time lapse photography were all part of the cost.
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
Eagle Park [office location of The Fertility Center of Michigan] has early office hours for ultrasounds starting at 7 and earlier for sperm samples, which is great if you work an 8-5 job. The longest I have waited is 30 minutes, but usually I'm in and out. At some point you end up seeing all the doctors which I view as a strength. It's nice to get all the opinions.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Graphic Designer
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
Describe your experience with The Fertility Center of Michigan.
Eagle Park has early office hours for ultrasounds starting at 7 and earlier for sperm samples, which is great if you work an 8-5 job. The longest I have waited is 30 minutes, but usually I'm in and out. At some point you end up seeing all the doctors which I view as a strength. It's nice to get all the opinions.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is soft-spoken, but has a really wonderful bedside manner. She knows what she's talking about and will tell you in a way that makes you feel confident, but also comfortable. They believe I have poor egg quality, and when we had 28 eggs collected and 15 fertilize, by day 2 on transfer day, only 2 had survived. She told me when I was in the transfer room, right before and was so sweet when I started crying. Handed me tissues and let me have time. She also called twice, once a week after the egg collection and during the TWW to check on us.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Michelle )
I spoke with Michelle a lot at the Eagle Park office. She's so sweet. Remembers you when you call on the phone and lets you call to ask absolutely any question. You know she also genuinely feels for you when something goes wrong.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Really great. She did some of my IUIs, and my transfer, and I was grateful to have her do so. She explained things well and I had a list of about 100 questions, I kid you not, every time we met with her, and she let me go through every single question.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
She's soft spoken at first, but don't let that fool you. She knows her stuff and is very compassionate.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
IUIs we did Femara with a trigger shot. IVF I did 75iu of Menopur, 75iu of Gonal F, Cetrotide and a Lupron/HCG trigger. Prepped with birth control. They were worried about overstimming as it's easy for PCOS patients to do so, but they kept a very good eye on it and managed it well. Didn't end up with it.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
Great! I was always able to get in by 7. They do them from 7-10 and the early appointments are great.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
IUIs were 395 I believe. IVF cycle is just under 10 grand, without medicine.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
29 - 30
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
Nurses [at The Fertility Center of Michigan] always answered as many questions as we had, and if you thought of something later they always called back in a timely manner. They were always patient and compassionate. Very knowledgable...The clinic was a typical physician's office, the waiting room is a little more cozy than most (but we aren't going to the waiting room huh). Patient rooms were fine. It is nice to move to a consult room to talk with the staff instead of keeping you in your gown in a room.
+ Read more
Age
29 - 30
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with The Fertility Center of Michigan.
The clinic was a typical physician's office, the waiting room is a little more cozy than most (but we aren't going to the waiting room huh). Patient rooms were fine. It is nice to move to a consult room to talk with the staff instead of keeping you in your gown in a room.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
chatted with us in his office, explained things very well when we wanted to know more detail. Communicated with referring provider.
Describe your experience with the nursing staff.
Nurses always answered as many questions as we had, and if you thought of something later they always called back in a timely manner. They were always patient and compassionate. Very knowledgable.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Let him know if you do not want all the details, he explained everything very well to us. Take notes if you need to. You can always call the office if you forgot something that was talked about in the appointment. He is confident because he is good at what he does, and he will work hard to find out what is causing your infertility and how best to treat you based on what YOU want (continuing with conservative treatments versus moving up to IVF or the like).
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Dodds wanted to make sure we were happy with the treatment path, he gave us options that were more conservative, then let us choose how long we wanted to try each treatment before finally moving on to IVF. He is honest in what he thinks will or won't work, and he's compassionate and there to help in the ultimate goal of baby.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
My very rough guess for one round of IVF + ICSI, including meds, monitoring and egg retrieval was around $15-17k. They were great at working with insurance if anything was covered. We had a small portion of monitoring and meds covered but pretty much all of it was out of pocket.
9
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 34
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor
10
I felt like the staff [at The Fertility Center of Michigan] actually cared about me and that the doctors and nurses were aware of the latest and greatest medical advancements. In fact, they changed protocol from one cycle to the next (with only a couple months between cycles) because they had found studies that indicate a different approach would produce better results. I do think that the one area that was a bit lacking was communication. I would have loved to have the option to email the nurses and have online access to some of my medical records. I also thought it would have been helpful if their website included more detailed information about what to expect during an IVF cycle or even individual stories of patients.
+ Read more
Age
33 - 34
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor
10
Describe your experience with The Fertility Center of Michigan.
Overall, I was impressed with the quality of the Fertility Center. I felt like the staff actually cared about me and that the doctors and nurses were aware of the latest and greatest medical advancements. In fact, they changed protocol from one cycle to the next (with only a couple months between cycles) because they had found studies that indicate a different approach would produce better results. I do think that the one area that was a bit lacking was communication. I would have loved to have the option to email the nurses and have online access to some of my medical records. I also thought it would have been helpful if their website included more detailed information about what to expect during an IVF cycle or even individual stories of patients.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Everyone in the office, including nurses and office staff, were kind to me. I did sometimes get the impression that they do this so often that they don't give as many details as they could have, but overall I was impressed with Dr. Shavell and the rest of the staff.
Describe your experience with the nursing staff.
I was overall impressed with the team of nurses. All of them displayed compassion and understanding. I would have given them an excellent in all areas, but I did have an issue getting information on when to take the trigger shot during one of my cycles so they weren't quite as organized as they could have been.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to convey critical information
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was soft-spoken and kind, which was not what I expected of someone with her level of training and expertise. She earned my trust right away because she was sensitive to our unusual situation, but also spoke with confidence about a course of treatment.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell may be young and soft-spoken, but she is definitely competent.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
My first cycle was an antagonist cycle with very low doses of stimulating hormones. They expected me to respond very well to stimulating hormones and I did. I ended up with 26 eggs during that first cycle, but only 3 of those eggs became viable embryos. They ended up transferring all 3 of those embryos and I became pregnant, but ended up with a chemical pregnancy at 5 weeks. The second cycle was a long Lupron cycle. They expected this cycle to produce less eggs, but were hoping they would be higher quality. Once again, they used low doses of stimulating hormones. I ended up producing 29 eggs, but I ended up with 6 viable embryos this time. They transferred 2 of those embryos and I ended up pregnant with a singleton and had a live birth in 2015. I have 4 embryos that are still frozen and in storage.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
I think it was approximately $10,000 per cycle for all the medications, monitoring appointments, egg retrievals, and embryo transfers. My insurance partially covered monitoring appointments and medications, but the rest was out of pocket. I did get a small discount during my second cycle because of the failure of the first cycle.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I was encouraged to transfer multiple embryos during both cycles. In fact, during my first cycle I actually transferred 3 embryos because they didn't think the 3rd embryo would survive the freezing process.
10
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
41 - 42
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
6 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
I can't think of anything to improve on at the [The Fertility Center of Michigan] clinic. All of the staff are wonderful. They seem to care and enjoy what they do. I used a donor and I never once felt judged for that. All of the nurses were compassionate and helpful. My questions were always answered and my scrips filled on time. Scheduling was easy & usually very convenient with my work schedule.they are all very friendly, helpful and knowledgeable. They all know that time is of the essence
+ Read more
Age
41 - 42
Treated
2014 - 2015
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
Describe your experience with The Fertility Center of Michigan.
there is a wait every time you go but that is to be expected...They are pretty much the only game in town.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He is the best. Everyone at the clinic is. They actually care and love what they do. His demeanor and nature are both funny, honest, informative and direct.
Describe your experience with the nursing staff.
I can't think of anything to improve on at the clinic. All of the staff are wonderful. They seem to care and enjoy what they do. I used a donor and I never once felt judged for that. All of the nurses were compassionate and helpful. My questions were always answered and my scrips filled on time. Scheduling was easy & usually very convenient with my work schedule.they are all very friendly, helpful and knowledgeable. They all know that time is of the essence
How was your experience with James Young at The Fertility Center of Michigan?
He is honest, caring, determined, open and very funny. He is not afraid to be emotional either, as I personally experienced. Dr. Young was always honest and realistic from day 1. After 4 failed attempts, he suggested I have a fibroid and a polyp removed. He did the procedure and in less than 2 months, I was pregnant. I consider him to be very intelligent as well as kind, hopeful, really funny and caring. Considering how invasive all the tests & procedures are, his demeanor is top notch. I always felt at ease. When it was time to transition to my OB, we had an exit interview. We both got emotional. You don't expect that from your Dr. I went back after the birth of my son, so he could meet our miracle :)
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
be prepared to listen, trust and do everything that he tells you
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
IUI 2 and 3 were a combo of Femara and Ovidrel - didn't work IUI 4, 5 and 6 we switched to injections of Gonal F and Ovidrel. #6 worked. The rationale for being aggressive was because I started the process at age 39. I eventually conceived at 41.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
every treatment was around $1500 including visits, tests, drugs, etc.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
41
Treated
2019
Success with this Doc
?
Treatment
3 IUI, 3 IVF, 3 Egg Freezing, 3 Embryo Freezing
Diagnosis
Unexplained
9
It’s pretty normal clinic [Fertility Center of MI-Kalamazoo]. Small but it has everything. The strength is that you can email and talk over phone about treatment. The weakness is the cost. It’s hard not knowing how much the exact cost will be. They try to give you their best estimate but it is not always accurate.... [the nurses are] Very good. Very organized and on top of things.
+ Read more
Age
41
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 3 IVF, 3 Egg Freezing, 3 Embryo Freezing
Diagnosis
Unexplained
9
Describe your experience with The Fertility Center of Michigan.
It’s pretty normal clinic. Small but it has everything. The strength is that you can email and talk over phone about treatment. The weakness is the cost. It’s hard not knowing how much the exact cost will be. They try to give you their best estimate but it is not always accurate
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
I thought he was pretty good. He explained the process and some strategy. I would say lacking a little bit of compassion- as we have had so many negative results with past doctor
Describe your experience with the nursing staff.
Very good. Very organized and on top of things.
How was your experience with William Dodds at The Fertility Center of Michigan?
He is smart and up on all new findings etc. he seems like he cares a lot. He was fast in explaining but did not feel overly rushed The one thing that made me feel awkward was he had a cold and did not wash his hands upon entering room. Not a big deal at all but I do remember that. His staff is very helpful and tries to explain the finances and money aspect. One thing I liked was that did read our prior doctors notes very quickly and thoroughly. He went into detail about our past procedures and I felt good about that
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Just try to understand the cost up front. Do research and just relax!!!
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
He wants to use eggs that are already fertilized and frozen. He also wants to test everything prior to make sure there are no hiccups. I can’t go into too Much detail because I don’t know the terms
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I think it was expensive but comparable to others
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I think it should be a couples choice especially after multiple failures. I don’t know if I would go too high but I think 3 or 4 might be reasonable if couple feels that way after multiple failures
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
10
The clinics strengths are that they [Fertility Ctr of Michigan] have a very professional and supportive staff. From the receptionist to the nurses and doctors, everyone is there for a common purpose of helping couples achieve pregnancy....All of the nurses at the clinic are very professional and so friendly. They understand the sensitive nature of their job so it is so great that they try to be positive for their patients (when it is sometimes hard for the patient themselves to be positive).
+ Read more
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
10
Describe your experience with The Fertility Center of Michigan.
The clinics strengths are that they have a very professional and supportive staff. From the receptionist to the nurses and doctors, everyone is there for a common purpose of helping couples achieve pregnancy.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young gave us his undivided attention when addressing all of our concerns and fears.
Describe your experience with the nursing staff.
All of the nurses at the clinic are very professional and so friendly. They understand the sensitive nature of their job so it is so great that they try to be positive for their patients (when it is sometimes hard for the patient themselves to be positive).
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young was very thorough in explaining everything to us in a way we would understand. He breaks everything down so we know exactly what we will be dealing with. He knows what the end goal for us is and is helping us do whatever it takes to get there.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Tell him everything you want to get out of your time at the clinic and express all concerns and fears.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
We did quite a few rounds of fertility medications, one round of injectable and two IUI treatments. All were unsuccessful so now we must move on to IVF. Dr. Young gave many chances to get pregnant before having to move to the most invasive and expensive treatment.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I cannot remember exact costs of certain treatments but I do know part of the ultrasounds have been covered by our insurance. There is an office visit cost as well. All medications are out of pocket. The billing dept is pretty easy to deal with and you can make payments on your account.
8
Doctor
James Young
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

9
Age
27 - 32
Treated
2014 - 2019
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Poor Egg Quality, Unexplained
9
They [The Fertility Center of Michigan] are very organized and friendly. Sometimes they run behind on time but then there are days where I am in and out in a timely manner. They always are on the same page as the doctor. A weakness is sometimes I have to call and ask certain things before they get the chance to call me. I’m sure they’re busy though. ... The only issue was my ERA test-the scheduling staff kept wanting to change it to a different day and time not knowing that it is a time sensitive test and didn’t to be done exactly when the nurse sugguested.
+ Read more
Age
27 - 32
Treated
2014 - 2019
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Poor Egg Quality, Unexplained
9
Describe your experience with The Fertility Center of Michigan.
They are very organized and friendly. Sometimes they run behind on time but then there are days where I am in and out in a timely manner. They always are on the same page as the doctor. A weakness is sometimes I have to call and ask certain things before they get the chance to call me. I’m sure they’re busy though.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
At first I could tell he didn’t remember me or my husband but then as we continued to go there he now remembers us and it very friendly. Sometimes I feel like he is stretched thin and in a hurry but other times he really takes his time.
Describe your experience with the nursing staff.
Nursing staff is amazing, always so helpful and never make you feel stupid or crazy for your questions or concerns. Always called with results in a timely manner and showed compassion.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
  • Failed to convey critical information
How was your experience with William Dodds at The Fertility Center of Michigan?
He is very friendly and compassionate. Blunt but not too blunt. Good bedside manner. We haven’t gotten the results we have been hoping for yet but he is always very understanding and always adjusting my plan and listening to my needs/wants.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don’t be afraid to ask questions and tell him what you would prefer/want-he is good at listening to your preferences and then adding in his professional advice.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
They were always in the morning and usually very quick. It worked for me because of my drive and then I just went to work afterwards.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Retrieval with transferring 5 day embryo with ICSI and embryo glue was roughly $10,000. My meds were around $3,000 and my montoring was roughly $2,500
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We wanted to transfer 2 and he was okay with that, he never questioned it but I think it was because he knew I had poor egg quality and wanted to better our chances.
9
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29 - 32
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, 1 Egg Freezing, 1 Embryo Freezing
Diagnosis
Endometriosis, Unexplained
10
They [The Fertility Center of Michigan] are typically always on time . Quick, knowledgeable and understanding it’s an emotional journey . Billing lady is a little defensive. I’m sure she deals with a lot of people questioning their bill. However, if you call and ask her anything just expect her to sound annoyed with you and quick to defend herself rather then listen to you. ... [nursing staff] Always kind and efficient
+ Read more
Age
29 - 32
Treated
2016 - 2019
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF, 1 Egg Freezing, 1 Embryo Freezing
Diagnosis
Endometriosis, Unexplained
10
Describe your experience with The Fertility Center of Michigan.
They are typically always on time . Quick, knowledgeable and understanding it’s an emotional journey . Billing lady is a little defensive. I’m sure she deals with a lot of people questioning their bill. However, if you call and ask her anything just expect her to sound annoyed with you and quick to defend herself rather then listen to you.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He was kind but always straight to the point- which is what I wanted. He always gave his advice and allowed us time to process it and make the best decisions for us.
Describe your experience with the nursing staff.
Always kind and efficient
How was your experience with James Young at The Fertility Center of Michigan?
He is black and white. I never felt like he just wanted our money. He educated us and told us his recommendation. His recommendation was typically the fastest route to a baby which is what we wanted. He didn’t make us try everything and waste all our money. He was specific with our situation.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
He is not their to console you. Appreciate his knowledge and take his advice.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Everyone’s situation is different. My situation was unexplainable infertility . Started with clomid 3 rounds - then took a break - 3 more rounds - then chlomid with injections 3 rounds - sperm test - 3 rounds IUI - then IVF
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Expensive. I don’t know exacts , lucky my insurance at the time covered some ultrasounds . I paid around $100 a visit $8,000+ in Meds $10,000 in treatments
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I’m not sure my doctors approach ... he recommended to put two in. I did and after 4 embryos I have a healthy baby boy
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31
Treated
2019
Success with this Doc
?
Treatment
Diagnosis
Recurrent Pregnancy Loss, Other
10
I liked all the staff [at The Fertility Ctr of MI], the early hours they were open for appointments, and that they offered a counselor for free to any of their patients. I was slightly disappointed that they close at 3:30, but I understand that they have calls to make to IVF patients at that time.... IVF with FET was 13,000 at the fertility center, 4,000 for meds (not including meds for FET), and 6,000 to do genetic testing with an outside location.
+ Read more
Age
31
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Recurrent Pregnancy Loss, Other
10
Describe your experience with The Fertility Center of Michigan.
I liked all the staff, the early hours they were open for appointments, and that they offered a counselor for free to any of their patients. I was slightly disappointed that they close at 3:30, but I understand that they have calls to make to IVF patients at that time.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young did a thorough job explaining our options to me. He helped us come to a decision to go forward with IVF.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sarah)
Everyone was extremely thorough and compassionate. I felt well cared for through every interaction.
What specific things went wrong at The Fertility Center of Michigan?
  • Lost appointments
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is slightly deadpan in his delivery or information. If you’re looking for someone who will tell you his honest opinion, he definitely will. It was comforting to me that he would tell me his thoughts or what would be beat for our treatment instead of laying out all the options and having me decide.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Know that you will not see him at every appointment. The clinic works so that whichever doctor is available is the one that sees you. They are all extremely capable.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I am in the middle of my IVF cycle now, so I am not sure the results yet. But I have appreciated that the medicine they wanted me to buy was almost exactly what I needed.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
IVF with FET was 13,000 at the fertility center, 4,000 for meds (not including meds for FET), and 6,000 to do genetic testing with an outside location.
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
34 - 36
Treated
2017 - 2019
Success with this Doc
?
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Other, Unexplained
10
it is comfortable in office [The Fertility Center of Michigan] always return phone calls billing can be completely confusing offer free counselor if using a an egg or sperm donor your process should not have to start over or be delayed ... Robin [nurse] was organized would respond efficiently to phone calls or emails. weakness is Robin is not always in the office ... it took them years to test my lining and in my opinion this should be standard test for all females when starting with the clinic
+ Read more
Age
34 - 36
Treated
2017 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 5 Docs
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Other, Unexplained
10
Describe your experience with The Fertility Center of Michigan.
it is comfortable in office always return phone calls billing can be completely confusing offer free counselor if using a an egg or sperm donor your process should not have to start over or be delayed
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr Dodds communicated with me through email or phone . and knows my name everytime I visit the clinic. He has been there through part of our journey and is determined we are going to start a family no matter what it takes. he always states he go in the direction I prefer
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin)
Robin was organized would respond efficiently to phone calls or emails. weakness is Robin is not always in the office
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to order appropriate test
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr Dodds is very respectful or journey and understands the emotions that come along with it . He has reached out and tried to connect us with different options so that we are journey is successful. He works closely with nurses and other Drs .
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
ask questions
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr Dodds knew that I miscarried several times. I started see him after my third miscarriage. At that point he only knew parts of my story. He started us out on drugs to get pregnant knowing that I could get pregnant just unable to stay pregnant, only recently we discovered I am no longer to carry a baby because of my recent surgeries to remove our babies, had scarrred my lining of my uterus
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
we are over 23,000 with embryo transfer egg donor gestational carrier
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
your lining should be tested when starting with the clinic
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
28
Treated
2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
10
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
+ Read more
Age
28
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
10
Describe your experience with The Fertility Center of Michigan.
The Fertility Clinic has a great ambiance. It’s very clean and very welcoming. The waiting area has numerous resources for those who are going through fertility assistance. The ladies at the front desk are always on top of there game and get you checked in very fast. All of my appointments have started within 15 minutes of my appointment time. They are very efficient and run things well.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds always wanted to know about our lives and what was going on in them. He took time to be with us and answer any and all questions we had the whole way through.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Kim)
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s is a great doctor. He didn’t beat around the bush. He told us where we were at and what we needed to do straight up, all while maintaining a warm and open approach. He made us feel very confident in him and of The Fertility Center as a whole.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Come with lots of questions and ask about anything you are unsure or confused about.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF - ART consultation, egg retrieval, embryo transfer = $8,000 Sperm analysis, wash, and storage = $1000 Ultrasounds = $225 (before insurance) Storage of embryos $400 a year. $100 charged per quarter
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
For the fresh embryo transfer they prefer to transfer 2 embryos.
8
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

7
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI, IVF, Egg Freezing, Embryo Freezing
Diagnosis
Male Factor
7
Overall, they [the nurses at the Fertility Center of Michigan-Grand Rapids] have been fine. It can be difficult to get them on the phone at times and when I asked for the new protocol for meds to be described they said it wasn't necessary at that time which I found frustrating.... In the end you will meet with all the doctors when it matters, so don't wait for her. Just get in there and get the process started.
+ Read more
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IUI, IVF, Egg Freezing, Embryo Freezing
Diagnosis
Male Factor
7
Describe your experience with The Fertility Center of Michigan.
The first was very casual with rock star pictures all over his office. There was also lots of toys and stuffed animals. It was weird. The second just didn't seem very compassionate. We only saw them both once and decided to wait.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
It has been hard at times to reach her and during my recently cancelled cycle I only met with other doctors at the clinic.
Describe your experience with the nursing staff.
Overall, they have been fine. It can be difficult to get them on the phone at times and when I asked for the new protocol for meds to be described they said it wasn't necessary at that time which I found frustrating.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
She is very kind but a little passive. I would have prefered a more aggressive treatment early on. I also wish I had seen her more frequently during my recently cancelled cycle. She is a good communicator and when I dis meet with her she explained everything thoroughly.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
In the end you will meet with all the doctors when it matters, so don't wait for her. Just get in there and get the process started.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
We tried 2 IUI's which were unsuccessful. Our recent IvF was cancelled after 10 days due to low follicle production. My injections have been adjusted for next time but I wonder if something could have been done earlier to get better results.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
So far we have spent 13,000 which included a prepayment for our upcoming IVF
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
She prefers single but with our chances so slim I think she should be more aggressive if the patient is willing.
6
Doctor
Valerie Shavell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31
Treated
2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Unexplained
10
Very clean and comforting, a very safe environment. Strengths were they [Fertility Center of Michigan] explained who to talk to about billing or medical needs, gave us all our resources and where to find them. Weakness is they didn’t provide many other resources-counseling, support etc. ... They were almost more helpful then dr Dodds. They didn’t rush us in the consultations and throughly explained things. Very friendly and informative
+ Read more
Age
31
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
10
Describe your experience with The Fertility Center of Michigan.
Very clean and comforting, a very safe environment. Strengths were they explained who to talk to about billing or medical needs, gave us all our resources and where to find them. Weakness is they didn’t provide many other resources-counseling, support etc. I know it exists but it wasn’t talked about much
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
I felt like it was just going through the motions. Although he was very caring and took his time for us, I could tell the center was so busy by the way things moved along
Describe your experience with the nursing staff.
They were almost more helpful then dr Dodds. They didn’t rush us in the consultations and throughly explained things. Very friendly and informative
How was your experience with William Dodds at The Fertility Center of Michigan?
He is very caring, and speaks like he is talking to a friend or family member. Something about His voice is calming and comforting. He also explains things in a way that is easy to understand, and in a way that doesn’t leave us with questions.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don’t be afraid to ask questions
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We began with testing, and got this down right away, it was such a quick process which I appreciated. We started on meds and US monitoring right away. I was given a calendar to break things down. Each month was basically the same-meds, ultrasound and then IUI. Some times the meds didn’t work so then the dosage was changed for next month
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Ultrasounds-$250 IUI-$700 Ovidrel-$100 Genetics testing-$500 We spent about $1400 in 7 months
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We talked about it briefly but haven’t talked about it in detail quite yet
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with William Dodds at The Fertility Center of Michigan.

10
Age
37
Treated
2018
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
More access to clinic [The Fertility Center of Michigan] by phone or email. Some of the treatment is time sensitive. Once I ran out of progesterone shots and some things were not early explained in advance by nurse staff. Just making sure Ivf prtocal is very well explained including pharmacy and injection information ... Nursing staff did not call in prescriptions timely on multiple occasions ...All the docs at the clinic I saw treated me kindly and with respect.
+ Read more
Age
37
Treated
2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with The Fertility Center of Michigan.
More access to clinic by phone or email. Some of the treatment is time sensitive. Once I ran out of progesterone shots and some things were not early explained in advance by nurse staff. Just making sure Ivf prtocal is very well explained including pharmacy and injection information
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
All the docs at the clinic I saw treated me kindly and with respect. This process was confusing and heartbreaking and I wouldn’t be pregnant with twins right now without these physicians. I support and respect all 4 of them.
Describe your experience with the nursing staff.
Most were compassionate and sometimes they wouldn’t answer or call back right away. Ivf nurses were better
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
How was your experience with James Young at The Fertility Center of Michigan?
Respectful, honest, and open. Answered all my questions. Wouldn’t have a growing family without him. Wrote notes out for me, assisted me in coming up with the best plan. Gave me assurance when I had crazy questions and explained things to me in a way I could understand. Was real about my situation, allowed me to do things in my own timeline. Was available by phone.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Stay positive. Trust the process!
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Started with blood testing, hormones, etc, semen analysis. Moved in to fertility drugs, moved in to iuis, moved in to hsg and sono, removes uterine polyps and proceeded with one last iui before moving in to Ivf. Ivf was very successful for me. Currently 8 months pregnant with boy/girl
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
20,000
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Glad I transferred 2 embryos. With the cost and my age.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

10
Age
27
Treated
2018
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Unexplained
10
Strengths: top of the line resources, a variety of doctors, clean and large facility [The Fertility Center of Michigan], good location, great staff Weakness: their phone hours are only 8-3 so it is difficult to get a hold of them during work hours. They always return calls but you may play phone tag as they do not always answer calls. ... Nurses go in detail of what to do next in your treatment plan and are willing to teach and answer all questions.
+ Read more
Age
27
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Unexplained
10
Describe your experience with The Fertility Center of Michigan.
Strengths: top of the line resources, a variety of doctors, clean and large facility, good location, great staff Weakness: their phone hours are only 8-3 so it is difficult to get a hold of them during work hours. They always return calls but you may play phone tag as they do not always answer calls.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s was extremely understanding and was very patient driven during our consultation. He gave us a game plan and we got started on everything right away. I am very pleased thus far with Dr Dodds.
Describe your experience with the nursing staff.
Nurses go in detail of what to do next in your treatment plan and are willing to teach and answer all questions.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr Dodd’s is very knowledgeable. He uses all medical history to make informed decisions and orders any extra tests as needed. He comes up with a plan based on your testing and results and is willing to be as aggressive as you want to be. I feel very supported by him and his team.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Be willing to do any extra testing required so he can get right to the root of the issue.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I am still in the beginnings of this process but so far he has given my husband and I a plan: I got an hsg and mid cycle ultrasound using femara. I did produce a mature follicle and triggered with ovidrel. We are waiting to see results from this first round.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Some costs are covered by insurance - since we are just getting started we have not yet incurred all costs. Sperm analysis was 185 with insurance, consultation with insurance was 177.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/a
10
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
40 - 42
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, PCOS, Tubal Blockage
7
Some really great staff [Fertility Center of Michigan] and some just ok. You do end up feeling a bit like a number due to volume. ... I didn’t love having whatever doc was on whatever day for retrievals and consults. ... They don’t really push or recommend PGS testing and suggest three or four embryos to transfer given my age over 40. We transferred 3 and had a singleton and have 4 embryos remaining
+ Read more
Age
40 - 42
Treated
2015 - 2017
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, PCOS, Tubal Blockage
7
Describe your experience with The Fertility Center of Michigan.
Some really great staff and some just ok. You do end up feeling a bit like a number due to volume. The end results were excellent. I didn’t love having whatever doc was on whatever day for retrievals and consults.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Meeting directly with Dr Dodd’s was very helpful, supportive, and informative and when he called with results and information it was fantastic but the majority of things are handled by his nurses. Truly when doing IUI you don’t see or hear from the docs much at all and that improves some with IVF. The nurses are mostly great but it feels like the clinic is super busy and not able to handle all the patients.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
Sandy was amazing and absolutely was the reason we made it through the process. Jennifer was also fantastic as her back up. We wouldn’t have our son without Sandy.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to convey critical information
How was your experience with William Dodds at The Fertility Center of Michigan?
He took the time to deeply explain things in ways that we could here. I appreciated that he didn’t speak in absolutes like other doctors who told us we would never get pregnant on our own—which we did we just miscarried. He instead explained our odds and what he recommended based on our aged and his knowledge and our factors.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Bring all your questions to your appointment as you won’t have many with him.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Yikes I don’t remember the protocol except I was in a ton of Gonal F.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
They were laid out and totaled with meds around $15,000 for IVF
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
They don’t really push or recommend PGS testing and suggest three or four embryos to transfer given my age over 40. We transferred 3 and had a singleton and have 4 embryos remaining.
7
Doctor
William Dodds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
25 - 29
Treated
2013 - 2017
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF, Donor Eggs, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, PCOS, Poor Egg Quality, Immunological
10
The clinic [The Fertility Center] is small enough to keep it intimate and personal, but large enough that they're on the cutting edge of technology such as time lapse. My only complaint is their strong preference for day 2 transfers instead of blast culture...Only once did we have an issue, and it was because they had called the wrong patient so we were confused when they told us that our transfer was several days earlier than it should have been.
+ Read more
Age
25 - 29
Treated
2013 - 2017
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 3 IVF, Donor Eggs, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, PCOS, Poor Egg Quality, Immunological
10
Describe your experience with The Fertility Center of Michigan.
The clinic is small enough to keep it intimate and personal, but large enough that they're on the cutting edge of technology such as time lapse. My only complaint is their strong preference for day 2 transfers instead of blast culture.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is invested in his patients' successes. He's willing to think outside the box and explore alternative treatment options when the first few fail.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
Everyone on the nursing staff is amazing. They held us as we cried after every loss, and celebrated with us the day we finally graduated to our OB with our rainbow pregnancy.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is amazing. At first he can seem a bit cold/impersonal, but if you enjoy someone who is blunt but compassionate, he's the doctor for you. And if you fall into the category of "long time" patients, he will become your best ally and an amazing support system.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?