The Fertility Center of Michigan

5 doctors work here

Rated 8.5
Strongly recommend: 66%Neutral: 24%Don't recommend: 10%8.5
66% strongly recommend
238 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.3
8.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.1
8.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,165
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Grand Rapids
3230 Eagle Park Drive NE
Grand Rapids, MI 49525
(616) 988-2229
Grand Rapids - Women's Center/Downtown (closed)
555 MidTowne
Grand Rapids, MI 49503
(616) 988-2229
Kalamazoo
317 South Drake Rd
Kalamazoo, MI 49009
(269) 324-5100
Mason
1100 S. Cedar Street
Mason, MI 48854
(616) 988-2229
Traverse City
1200 6th Street
Traverse City, MI 49684
(877) 904-4483
Show 3 more

238 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Unknown Success
9
9
Age 30 - 35
2 IVF
Embryo Freezing
Endometriosis
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We are on our second round of testing through Yale doing the Endometrial Function Test [with Dr. Shavell]...treating the endometriosis by doing 2 months of Lupron prior to testing month. We are also adjusting estrogen and progesterone doses...is super compassionate. You can also tell that she wants to hear from you, how you are feeling and what your concerns are. She will take what you are saying and will fully consider how it could potentially be affecting your treatment. I also feel as if she has never given up on us, even though we have not yet been able to concieve. She continues to sign to try to figure it out.
When I first started going to the clinic [The Fertility Center of Michigan] it felt unorganized. Since then, I have noticed that they have done a good job about putting out surveys and I feel as if they have really taken the information and made changes. The last couple of years have been much better...For the most part the nurses in the office are nothing but excellent. There have been times however where I have felt as if they were not familiar with my case or where I was with my protocol. When I would ask questions I felt as if rather than reviewing my filing and getting be solid information, I would receive some guess work. This has only happened a couple of times. For the most part they are on the ball.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
As a patient, I would highly recommend her. She is well educated and compassionate. She has an awesome bed sideanner and you truly feel like she is listening. She also has so e a great job of trying to figure our case out by tapping into the knowledge of her partners and other fertility clinic.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
When you do get time with her, ensure you write down all of your questions before hand so you don't forget anything. She is great but you don't get a ton of one on one time with her.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavelle is super compassionate. You can also tell that she wants to hear from you, how you are feeling and what your concerns are. She will take what you are saying and will fully consider how it could potentially be affecting your treatment. I also feel as if she has never given up on us, even though we have not yet been able to concieve. She continues to sign to try to figure it out.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
Round 1 -Egg retrieval and fresh transfer using Gonal F, Menpur, and Cetrotide. - chemical pregnancy Round 2 Frozen embryo transfer using Lupron, Estrace, Progesterone. - negative Round 3 - Frozen embryo transfer using Lupron, Estrace, and resistant uterine protocol of ibuprofen, Xanax, prednisone. - negative Round 4 - Frozen embryo transfer, stimulation cycle using gonal. Thought was that I responded better to stimulation rather than suppression - negative Round 5 - Did an Endometrial Receptivity test prior to frozen embryo transfer. Showed I needed 12 less hours of prednisone if following previously used stimulation protocol. Negative Round 6 - Full retrieval with PGS testing of embryos followed by a frozen embryo transfer with previously suggested protocol from ERA. Negative Round 7 - yet to transfer. We are on our second round of testing through Yale doing the Endometrial Function Test. First round showed potential endometriosis and that I was taking too much progesterone. With this second round of testing we are treating the endometriosis by doing 2 months of Lupron prior to testing month. We are also adjusting estrogen and progesterone doses.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
For the most part the nurses in the office are nothing but excellent. There have been times however where I have felt as if they were not familiar with my case or where I was with my protocol. When I would ask questions I felt as if rather than reviewing my filing and getting be solid information, I would receive some guess work. This has only happened a couple of times. For the most part they are on the ball.
Describe your experience with The Fertility Center of Michigan.
When I first started going to the clinic it felt unorganized. Since then, I have noticed that they have done a good job about putting out surveys and I feel as if they have really taken the information and made changes. The last couple of years have been much better.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
For all treatment thus far, we have spent almost $80,000.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Shavelle has always been very honest about how many embryos are recommended. It seems that the office has protocols as to how many they are willing to transfer in which situations.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
As previously mentioned, I believe that changes have been made in the last couple of years to help make the clinic more well run and organized. There was one time where the MA failed to send in my prescription refill. There was one time where a nurse did not understand my particular case and gave me wrong medication information. Other than that, they have been great.
9
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
10
10
Age 38 - 41
3 IVF
Surrogacy
Male Factor
Other
Black or African-American
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. William Dodds] Updated me every step of the way. Even called me after egg retrievals to go over things and give me his opinion even after business hours...I believe he is a very compassionate caring doctor. Very knowledgeable and truely cares. Will do what is best for the pt and he listens to what you have to say. Will come to a conclusion that works for everyone involved...On the first round we only ended up with 1 frozen embryo. So with the second and third round we did the same dosage of Menopur decreased the Gonal F and grew the follicles bigger due to the fact I had a more immature eggs duing the first round.
The office staff [at The Fertility Center of Michigan] are very nice and helpful. They all are very compassionate and willing to listen and help you out. They began to know you by name. I think it would be nice to see the same physician when they are adjusting med dosages but besides that they do a wonderful job...Loved Robin [nurse] very informative and helpful. Could call her for anything When she would get back with you in a timely manner.
How was your experience with William Dodds at The Fertility Center of Michigan?
I believe he is a very compassionate caring doctor. Very knowledgeable and truely cares. Will do what is best for the pt and he listens to what you have to say. Will come to a conclusion that works for everyone involved.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
He is great. And easy to talk to. Do not be afraid to ask questions or tell him how you really feel about something.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He always talked to me. Updated me every step of the way. Even called me after egg retrievals to go over things and give me his opinion even after business hours.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I used Menopur 75,Gonal F, (do not rememberdose)and added cetrotide and then a trigger shot. On the first round we only ended up with 1 frozen embryo. So with the second and third round we did the same dosage of Menopur decreased the Gonal F and grew the follicles bigger due to the fact I had a more immature eggs duing the first round. The first round 5 retrieved 1 frozen. Second round 7 retrieved 3 frozen. Third round 14 retrieved 10 frozen.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin s)
Loved Robin very informative and helpful. Could call her for anything When she would get back with you in a timely manner.
Describe your experience with The Fertility Center of Michigan.
The office staff are very nice and helpful. They all are very compassionate and willing to listen and help you out. They began to know you by name. I think it would be nice to see the same physician when they are adjusting med dosages but besides that they do a wonderful job.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
Monitoring was always done in the morning so if medications needed to be changed they would call you in the afternoon to let you know. It went like a well oiled machine in my book.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Well we are around 24,000 which includes 3 rounds of IVF, monitoring, medications, and some of our gestational carriers things are paid for.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
No he said it was up to me and my gestational carrier.
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 28 - 29
1 Egg Freezing
IVF
PCOS
Prefer not to answer
Income $50K - $99K
Architect
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
If you are looking for a fertility doctor that will cover all aspects of your health, (physical, mental and emotional) Dr. Mili Thakur is the right doctor for you. Her knowledge of the field and compassionate bedside manor will give you confidence that you are in the best hands. She wants nothing more than success for all her patients on the safest path...encouraged me to take multiple vitamins such as prenatal, CoQ10, folic acid, vitamin C, fish oil, D-3, vitamin E and Metformin. There were multiple injections I used such as Lupron, Progesterone, and other standard medications for IVF treatment. We discussed ICSI and Blastocyst as the best options for my pregnancy success.
The clinic [The Fertility Center of Michigan] offers FREE counseling sessions with their in house counselor. They also have a monthly support group session that I have found helpful. The clinic is modern, clean and easy to access...The nurses give extreme patience with the many questions I've asked, sometimes multiple times. Their bedside manor also shows great compassion and understanding of the emotional roller coaster infertility dishes out. The nurses show incredible care with detail and being thorough.
How was your experience with Mili Thakur at The Fertility Center of Michigan?
During my time at The Fertility Center - Grand Rapids, Dr. Thakur has take incredible care of me through the many delays I've experienced. There were multiple surprises along the way due to my health, not any reflection of my clinic or doctor, such as surgeries to better improve my chances of pregnancies (tube removal and endometriosis removal). These issues were diagnosed by Dr. Thakur and she was able to change my medical plan to suit those needs. Dr. Thakur has been incredibly informative and empathetic. I feel Dr. Thakur truly cares about me and my opinion with my best interest and safety in mind.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
If you are looking for a fertility doctor that will cover all aspects of your health, (physical, mental and emotional) Dr. Mili Thakur is the right doctor for you. Her knowledge of the field and compassionate bedside manor will give you confidence that you are in the best hands. She wants nothing more than success for all her patients on the safest path.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
Dr. Mili Thakur has amazing bedside manor. She has kept me feeling reassured and well taken care of. Her ability to deliver news, both positive and negative, with extreme compassion rather an only clinical view let's me know I am at the right office with the right doctor.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Thakur encouraged me to take multiple vitamins such as prenatal, CoQ10, folic acid, vitamin C, fish oil, D-3, vitamin E and Metformin. There were multiple injections I used such as Lupron, Progesterone, and other standard medications for IVF treatment. We discussed ICSI and Blastocyst as the best options for my pregnancy success.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nurses give extreme patience with the many questions I've asked, sometimes multiple times. Their bedside manor also shows great compassion and understanding of the emotional roller coaster infertility dishes out. The nurses show incredible care with detail and being thorough.
Describe your experience with The Fertility Center of Michigan.
I have a limiting schedule with my career to allow for the many doctors appointments IVF warrants. The scheduling staff always found a way to fit my schedule. The clinic offers FREE counseling sessions with their in house counselor. They also have a monthly support group session that I have found helpful. The clinic is modern, clean and easy to access.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
For an egg retrial, fresh embryo transfer and the medications associated with it, I spent roughly $14,000.
Describe Mili Thakur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Mili Thakur has guided me through the process to the right decisions. Due to my age, medical diagnosis and preference, we have chosen to go the route of multiple embryo transfer with not more than 2 embryos.
10
Doctor
Mili Thakur
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
10
10
Age 34 - 36
7 Fertility Medications
Poor Egg Quality
Recurrent Pregnancy Loss
Other
Prefer not to answer
Income $50K - $99K
1st of 7 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. William Dodds] had us try clomid for 6 rounds. unsuccessful. we then trying to set my body my body up for ivf, where my body did not respond to the drugs . this is when we found out that the D&C damaged uterus lining. he did everything to make sure we could have our family. he performed a surgery to attempt to restore my lining . unsuccessful...[Dr. Dodds] is caring . Explains plans in details. Answers all our questions. calls us back if we have questions. knows who we are
Everyone one at the clinic [The Fertility Center of Michigan] is patient, compassionate and understanding. No matter how many times you call or email, they are happy to assist you with their knowledge...Egg Donor process was slow moving . they had us wait months for a certain nurse, who did not end up being there for our initial appointment. I like the clinic because they never are frustrated with things. they are completely understanding and show empathy every phone call, email, or visit.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr Dodds I did recommend to my best experiencing infertility. Reason is that he is knowledgeable and can run several test that may determine a solution. He always makes sure we fully understand the steps in the plan and what are options are .
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
This process is overwhelming . Your head is foggy with anxiety , sadness and negativity. Before you go to the appointment, write down your goals and questions
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr Dodds is caring . Explains plans in details. Answers all our questions. calls us back if we have questions. knows who we are
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
when we first met Dr Dodds, I had miscarried three times. he understood getting pregnant was not an issue for us , but staying pregnant was . He had us try clomid for 6 rounds. unsuccessful. we then trying to set my body my body up for ivf, where my body did not respond to the drugs . this is when we found out that the D&C damaged uterus lining. he did everything to make sure we could have our family. he performed a surgery to attempt to restore my lining . unsuccessful.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin Strouse)
Everyone one at the clinic is patient, compassionate and understanding. No matter how many times you call or email, they are happy to assist you with their knowledge
Describe your experience with The Fertility Center of Michigan.
Egg Donor process was slow moving . they had us wait months for a certain nurse, who did not end up being there for our initial appointment. I like the clinic because they never are frustrated with things. they are completely understanding and show empathy every phone call, email, or visit.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I think that being drugs for me, ultrsounds, tests, consultations,egg donor. We are well over 50k
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
10
Age 27
1 IUI
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Doctor Young took the time to explain everything in terms that both my husband and I would understand, even drawing pictures at times. He made sure that we both agreed and understood the plan going forward...He also gave us ways to increase our chances such as reduce alcohol use, exercise, eat well, etc... With that and my husband's low motility, he had us start with IUI, first having me take Femera so I would ovulate on time and possibly produce more then one egg, then going to an ultrasound to make sure an egg had formed, and then using ovidrel so they could time the IUI treatment even closer to ovulation.
Because the doctors [The Fert Ctr] rotate to their other offices, it isn't uncommon that you talk to all of them at one point or another. I personally think that is a good thing, because I feel like I get all of their expertise involved in my care. Everyone is very knowledgeable in what they do and they are able to make you feel like you have control going forward and they give you hope again.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
He was very good at describing our treatment in easy to understand terms also providing pictures when necessary. He always made sure we understood before moving on to the next area. He took time to ask about what we do and got to know us a little bit and also joked around with us. It helped for us to both feel comfortable and we left feeling like we had some control over the situation again.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Doctor Young will go over everything you need but I think it is always good to know a little background on fertility treatments.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
Doctor Young took the time to explain everything in terms that both my husband and I would understand, even drawing pictures at times. He made sure that we both agreed and understood the plan going forward and even took some time to get to know what we both do and joked with us. He made us feel comfortable during a tough discussion and made us feel like we had some small amount of control back.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Before we had met Dr. Young my obgyn had already had me try 4 rounds of clomid because of my irregular cycles. With that and my husband's low motility, he had us start with IUI, first having me take Femera so I would ovulate on time and possibly produce more then one egg, then going to an ultrasound to make sure an egg had formed, and then using ovidrel so they could time the IUI treatment even closer to ovulation. He also gave us ways to increase our chances such as reduce alcohol use, exercise, eat well, etc.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
After my ultrasound the nurse sat down with me to do over the next steps for treatment. She made sure I was able to get the medicine I needed on time and that I understood what would happen going forward.
Describe your experience with The Fertility Center of Michigan.
Because the doctors rotate to their other offices, it isn't uncommon that you talk to all of them at one point or another. I personally think that is a good thing, because I feel like I get all of their expertise involved in my care. Everyone is very knowledgeable in what they do and they are able to make you feel like you have control going forward and they give you hope again.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
I don't remember the cost of the initial consultation appointment but the ultrasound and meet up with the nurse was around $250 and the actual IUI was $600. They gave me resources to get the ovidrel at a more reasonable cost, which was around $35.
8
Doctor
James Young (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
6
8
Age 32 - 34
2 IUI
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Neutral
Success w/ Doc Not sure
I felt really good about our first consult in 2017. We had a solid treatment plan/ path established....we decided to re-consult. I felt like Dr Dodds didn't take any time to review my chart prior to coming in the room. He waffled on the recommended treatment course, at first recommending up to 4 more cycles of IUI. As we talked further, he backtracked and decided that IVF was what he was going to recommend. I felt like I had to steer the conversation, as he was saying things that weren't applicable to me
All of the nursing staff [Fertility Center of Michigan] has been beyond friendly and sympathetic!... I believe the clinic overall is a solid one. I believe they have very fair prices, but I do wish they would look into Invocell IVF. This would give people like myself a chance at IVF due to the lower cost.... Each round of IUI ended up being around $800. IVF is expected to cost around $10,000 plus meds, anesthesia, etc.
How was your experience with William Dodds at The Fertility Center of Michigan?
Strengths-I do believe he truly wants to help his patients achieve the end goal of bringing home a baby Weakness-I believe he is a very busy man and I didn't feel as supported by him as I would have liked. I think he focuses the majority of his support on IVF patients
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Speak up about your wants and if something doesn't sound right or applicable to your case
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
I felt really good about our first consult in 2017. We had a solid treatment plan/ path established. We did 2 rounds of IUI, with the second ending in a miscarriage/ possible ectopic. We then took a break. Fast forward to 2019, we decided to re-consult. I felt like Dr Dodds didn't take any time to review my chart prior to coming in the room. He waffled on the recommended treatment course, at first recommending up to 4 more cycles of IUI. As we talked further, he backtracked and decided that IVF was what he was going to recommend. I felt like I had to steer the conversation, as he was saying things that weren't applicable to me or were untrue.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We did 2 rounds of IUI with femara and Ovidrel. The rationale was that due to my husband's lower sperm count and motility, having more eggs and putting the sperm closer to them would increase the chance of pregnancy. I had one negative cycle and one pregnancy that ended in a miscarriage/ possible ectopic
Describe your experience with the nursing staff at The Fertility Center of Michigan.
All of the nursing staff has been beyond friendly and sympathetic!
Describe your experience with The Fertility Center of Michigan.
I believe the clinic overall is a solid one. I believe they have very fair prices, but I do wish they would look into Invocell IVF. This would give people like myself a chance at IVF due to the lower cost.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Each round of IUI ended up being around $800. IVF is expected to cost around $10,000 plus meds, anesthesia, etc.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A we did not do IVF
6
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
10
10
Age 34 - 35
5 IUI
Male Factor
European
Income $50K - $99K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
We felt she [Dr. Thakur] was thorough and helping us identify the issues as well as solutions. She followed up with us personally when she found out from the nurse that I was hesitant about the retrieval based on tests. She followed up directly when I had some slight concern of overstimulation (turned out I wasn’t ohss but she wanted to call to chat anyway). She called when she’d heard I was sick from the meds to see about adjusting them even though I’d commented I’d tough it out. She was available when we needed her by phone or office visit and was just really great to work with.
They [Fertility Ctr of MI] were overall a really great place to be working with. The few complaints I have are quite minor, they seem to be very busy and I get that but getting back to people on administrative stuff is not their strong suit. Getting record copy’s, talking to their billing department, finding out what paperwork is needed next all took longer than necessary. While the nurses and docs will call back within the day the office itself won’t call back for a fee sometimes, or forget to email paperwork or forms etc. so that part was frustrating.
How was your experience with Mili Thakur at The Fertility Center of Michigan?
We felt she was thorough and helping us identify the issues as well as solutions. She followed up with us personally when she found out from the nurse that I was hesitant about the retrieval based on tests. She followed up directly when I had some slight concern of overstimulation (turned out I wasn’t ohss but she wanted to call to chat anyway). She called when she’d heard I was sick from the meds to see about adjusting them even though I’d commented I’d tough it out. She was available when we needed her by phone or office visit and was just really great to work with.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
Don’t hold back on questions because she will draw pictures and explain everything you just have to ask. In the beginning I don’t think I asked as much, with nerves etc and so wish I had as she was so great at taking the time to explain things to us.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
She was great about sitting ya down and going through every detail of the process. We had a prior doc and felt like a number and this was a million times better. She was sympathetic, called to check in when she knew I’d been sick even though I hadn’t called. She was our team mate not our doctor.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with femara lightly and an IUI because we weren’t sure how severe the sperm motility was. She switched us to clomid and objectively gonalf to grow additional eggs and grow them more friendly to penetration by softer sperm as we didn’t have a lot of strength on our side. We tried different variations of that. We learned I react very very poorly to any progesterone and in the end canceled my retrieval to see what else could be tried safely before we did a retrieval and transfer.
Describe your experience with your nurse at The Fertility Center of Michigan.
The nurses were mostly pretty great. There were times it felt like it was difficult hearing back and we’d play a lot of phone tag as they didn’t seem to answer the phone ever but because I was working I couldn’t always pick up when they called back.
Describe your experience with The Fertility Center of Michigan.
They were overall a really great place to be working with. The few complaints I have are quite minor, they seem to be very busy and I get that but getting back to people on administrative stuff is not their strong suit. Getting record copy’s, talking to their billing department, finding out what paperwork is needed next all took longer than necessary. While the nurses and docs will call back within the day the office itself won’t call back for a fee sometimes, or forget to email paperwork or forms etc. so that part was frustrating.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
Iui’s were broken between the lab and the insemination itself. Lab was $350, procedure $250 for a total of $600. Meds were usually sent to freedom pharmacy unless you requested otherwise. Consults were $350ish even though the nurse will always say on the phone 200 they always bill at the higher coding rate. Sperm analysis are $200, genetic testing is $100 for each spouse.
Describe Mili Thakur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We had heard the field was cutting back on transfers but our doctor said that they still transfer two if we really wanted it or if we’ve down more than one IVF already.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
10
Doctor
Mili Thakur
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
10
10
Age 22 - 24
9 Fertility Medications
PCOS
Other
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dodds made me feel very comfortable and confident with his treatment plan. He told me all of the details and made me hopeful. The only thing that I wish could have done differently is that he would have suggested the hsg test before I started the Femara.... I had an ultrasound done and Dr. Dodds could tell that I had pcos. Because of the multiple cysts on my ovaries and infertility as well as some other symptoms he was confident
The strengths they [Fertility Center of Michigan] have are fast scheduling, prompt return calls, so caring and knowledgeable, great at explaining the next step. They have multiple doctors that you can see if your doctor isn't available and they are all great! When you call with questions they call you back within the hour and always answer all of your questions.... The nursing staff has been incredible! They make me feel comfortable and are genuinely concerned
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds made me feel very comfortable and confident with his treatment plan. He told me all of the details and made me hopeful. The only thing that I wish could have done differently is that he would have suggested the hsg test before I started the Femara.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Ask every question you can think of! There are no stupid questions!
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He took the time to answer all of my questions and to explain the diagnosis of PCOS. He gave me hope with the treatment plan he decided and explained to me!
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I had an ultrasound done and Dr. Dodds could tell that I had pcos. Because of the multiple cysts on my ovaries and infertility as well as some other symptoms he was confident with the diagnosis. He started me on Femara 5 mg for the first cycle. It worked but the second cycle we decided to add the trigger shot to take out the guess work of when I ovulate. Now this third cycle because I only had one follicle the previous two we increased my dosage to 7.5 of Femara with the trigger shot. I had one large follicle again. I have a consultation scheduled in a couple weeks if I am not pregnant to go over the next options.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff has been incredible! They make me feel comfortable and are genuinely concerned and so caring every time I call or come in for my appointments. They make the visits each month as enjoyable as they can be.
Describe your experience with The Fertility Center of Michigan.
The strengths they have are fast scheduling, prompt return calls, so caring and knowledgeable, great at explaining the next step. They have multiple doctors that you can see if your doctor isn't available and they are all great! When you call with questions they call you back within the hour and always answer all of your questions. I can't really think of any weaknesses at this point.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I paid everything out of pocket. Consultation $250. Ultrasound $200 Nurse consultation $75
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
10
9
Age 28 - 30
7 IUI
Endometriosis
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Shavell was very thorough from the very first consultation. ... When it was time to delve into the more difficult news, the information was provided in an informing and caring manner. ... The laparoscopy resulted in finding and removing stage 2 endometriosis. Dr. Shavell wanted to try IUI again now that we found a potential cause. ... Everything looked just fine for implantation and the mock transfer went smoothly as well.
The billing department and front desk staff [The Fertility Center of MI] have had billing miscommunications within their computer system. The front desk staff would have us pay off our entire balance and then I'd receive a bill for services we already paid for and they would say what we paid must have been applied to a different procedure balance. No one could actually identify the issue so we just paid what they said we owed and we haven't had a problem since.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was very thorough from the very first consultation. There was a lot of information to take in but it provided me with everything I needed to know and to further research myself. Any questions resulting from my research and conversations with others in similar situations were always received positively and answered appropriately no matter how silly some questions may have sounded. She was more available to the nurses than me, however. She did not conduct the 7 IUIs but still communicated with the nurses before starting the next round. Although she was not available to conduct my laparoscopy, she did my pre-op and post-op and made sure I was very comfortable and doing well. Most recently she did my sonohysterogram and mock embryo transfer and was very gentle and calming through the discomfort. She ensured all parts were in working fashion to proceed with IVF in the coming month.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
If you feel like you need a face to face meeting, do not be scared to call and make the appointment. It can be difficult playing phone tag with the nurses who have to communicate with the doctors and then back to you. It can be time consuming, especially if you miss phone calls due to work or other daily activities.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was always kind and sensitive to the nature of our conversations. When it was time to delve into the more difficult news, the information was provided in an informing and caring manner. Our meetings weren't rushed. After providing a certain amount of information she always asked if I had any questions instead of dumping a ton of information at once and waiting until the end to ask if I had questions. It is always difficult to remember so much, but with the breaks for questioning between information, it made it feel more human and personable.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
The first test I had completed was an HSG. Everything looked perfect with no signs of obstructions. Dr. Shavell mentioned there is some research showing women getting pregnant in the following three months. Unfortunately that was not the case for me. We started a cycle of clomid in December 2017 with a trigger shot of Ovidrel followed with an IUI. A negative pregnancy was the result. We continued with the same protocol for 3 more IUIs. Dr. Shavell provided statistics that show IUIs increasing positive outcomes after 3 IUIs, again they all resulted in negative pregnancy tests. We had a meeting with Dr. Shavell to discuss the next steps. She stated she would like to see my egg quantity and quality response with a protocol of pills and injectables with IUI. We switched to letrozole pills as I started having very bad headaches and long lasting nausea with clomid, and added Gonal F 75 IU daily, triggered with ovidrel followed with IUI. We did this for 2 rounds and both resulted in negative pregnancy tests. However, there was an increase in the number of follicles and size. At this point I could not continue to see negative tests and chose to take a month off. We met again and discussed having a laparoscopy to inspect the outside of my anatomy. We had a good pre-op conversation consisting of laparoscopy information and IVF information. The laparoscopy resulted in finding and removing stage 2 endometriosis. Dr. Shavell wanted to try IUI again now that we found a potential cause. We did IUI with letrozole, gonal f, and ovidrel. Another negative pregnancy test. That was the final IUI. Being that I was provided with IVF information a few months prior, I decided to schedule an IVF consultation in January 2019. The meeting was with an IVF nurse and she provided all the procedures,medication, and protocol information Dr. Shavell wants me to do. I was scheduled for a Sonohysterogram and mock embryo transfer with Dr. Shavell February 7, 2019. Here she wanted to get a better view of inside the uterus to ensure there weren't fibroids, polyps, scar tissue or other abnormalities that would prevent implantation. Everything looked just fine for implantation and the mock transfer went smoothly as well. Dr. Shavell will carry out my egg retrieval and embryo transfer in March 2019.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff was fairly easy to communicate with. In most cases I left voicemails for them and they would call back. Some of my messages may have been long and it seemed like they may not have listened to all of it at times. Regardless, they still answered my questions after getting them on the phone and mentioning it again. The nurses carried out the IUIs and were as gentle as possible and comforting. They were able to provide information regarding the seman sample prewash and postwash prior to the IUI. The IVF nurse who did my IVF consult was very thorough and informative.
Describe your experience with The Fertility Center of Michigan.
The clinic has a lot of staff so you may not always be familiar with who you are speaking to. The billing department and front desk staff have had billing miscommunications within their computer system. The front desk staff would have us pay off our entire balance and then I'd receive a bill for services we already paid for and they would say what we paid must have been applied to a different procedure balance. No one could actually identify the issue so we just paid what they said we owed and we haven't had a problem since. The clinic is very clean and well organized. Be aware, that some fertility clinics have separate areas for those with no children and not pregnant and those who have children or currently pregnant, this is not one of those clinics. You will frequently walk into the waiting room where there are multiple children per family. Anyone of the more sensitive nature may feel uncomfortable.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
We do not have infertility insurance, however we do have coverage for monitoring and some procedures such as the HSG and laparoscopy which resulted in significant savings. Ultrasounds performed at one of their smaller locations (Mason) were typically $180 or $75 after insurance. However, if it was one of the Doctors that did the ultrasound as an ultrasound technician wasn't available, an extra $30 was added. If they were done at the Grand Rapids office, regardless of who did it, an extra $30 was tacked on. The bill would show it as a meeting, even though no meeting took place, it was just the ultrasound. IUIs were out of pocket. For the semen wash and the procedure it was $500 per IUI, we did this 4 times. Pricing changed and the IUIs were then $600 per, we did this 3 more times. The laparoscopy was a reasonable and fair price. For IVF, we will be paying $9,867 just for the procedures. This price includes the $1,850 we paid for a case management fee. We have a $8,017 balance due at the end of February 2019.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Shavell provided statistics on the success rates of single vs. Multiple embryo transfer along with specific criteria as to why a two embryo transfer is ideal for me. As I do not meat criteria for increased high risk pregnancy, we both agreed a two embryo transfer is ideal. She made sure to discuss the possibility of selective aborting if there were more than 2 or 3 developing babies.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
The only issue was a billing issue. The front desk provided a remaining balance for specific procedures while the billing department had a different balance for those same procedures. We simply paid the billing departments balance and haven't had an issue since. Although no one could pinpoint exactly what procedures were outstanding balances when our receipts showed they were all paid. We basically paid just so it didn't drag on.
10
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
0
0
Age 39 - 40
4 IUI
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Upon meeting Dr. Dodds, he quickly explained to me that I had two options due to my age (39y.o.) ... He would have kept running the same thing over and over, even though we got no better results each time. ... No pregnancies resulted from all 4 IUIs I had done. ... He in no way was interested in discovering why we are unable to conceive. ...
Weaknesses: staff [The Fertility Ctr of MI] is not friendly, or welcoming. You are shuffled room to room for procedures and consults. No continuity in staff throughout a week let alone a cycle. ... It was obvious I had been crying. The staff checking me out, starting asking me about my bill, and a discrepancy with my insurance. ... It was a frustrating, confusing, stressful, and impersonal experience with the staff overall.
How was your experience with William Dodds at The Fertility Center of Michigan?
Upon meeting Dr. Dodds, he quickly explained to me that I had two options due to my age (39y.o.): 1) The "European method". He explained this as "...if you want a baby ASAP, I can get you one using IVF. I call it the European method because it's cheaper and used more often in Europe. It's like the deluxe package". Or we could go the 2). Conservative route. Which would be try more medicated cycles and then IUIs and see what we could get to happen. But that we had maybe a 15-30% chance of ever conceiving this way. I was, and still am, diagnosed as Unexplained Infertility. I do not have PCOS, endometriosis, or diminished ovarian reserve, I ovulate regularly, am healthy, and all tests have come back in good range. I believe the only reason he said IVF was my best option is my age. He in no way was interested in discovering why we are unable to conceive. At one time he used the phrase "Well it's a good thing that's how the good Lord made you!" when discussing female reproductive anatomy. He commented on how "great" my husband's sperm analysis was several times. He called him an "overachiever". I left feeling hopeless, pressured to spend anywhere from $10-25,000 for IVF with them, and that my body was a complete failure. I never met with him in person again. I went through 4 IUI cycles in which he supposedly read the monitoring reports and made recommendations. It took me changing Drs to get a new protocol. He would have kept running the same thing over and over, even though we got no better results each time.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Go in confident. Do not let him pressure you to make decisions. Ask questions, and ask them again. Ask that you see him in person once in awhile to check in. Ask if he personally is monitoring your cycle. I doubt he will, but I wish I had demanded it more.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
The entire office is impersonal, and you can see a different nurse, tech, or doctor each time. There is little to no consistency nor connection with your primary doctor. You are called through the same process each visit and can see others doing the same. I felt like cattle being processed for ultrasounds and IUIs. I was rarely referred to by name. Doctors who had performed IUIs on me, did not remember me from cycle to cycle. I once walked into the wrong consult room (down a long hallway, all doors look the same) and Dr. Dodds welcomed me in and asked me to sit down. He was in fact waiting for a different patient. He was not my Dr. that day, didn't recognize me, (note: he is considered my PRIMARY Dr. and has met me in-person) nor, apparently, the patient he was supposed to be waiting for. I excused myself and went to the Dr. I was seeing that day.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
My first medicated cycle, he had me do 100mg of Clomid days 3-7. I produced 6-8 mature follicles. They recommended we switch to timed intercourse rather than IUI to avoid multiples. Then, I used 50 and 100 mg of Clomid days 3-7 (alternating days), with transvaginal monitoring on Day 1, and then closer to ovulation. We hoped to get 3-5 follicles of good size. I produced these each time, with some of them getting to a very large size---38mm was my largest. Ovidril was used to trigger ovulation and IUI was performed around 24-36 hrs later. I used progesterone the day following and for the next 14 days. I was not told that progesterone could stop my period from coming and I needed to stop after a negative test in order to allow myself to bleed. This lead to quite a bit of disappointment and heartache right off the bat. By the time we came to IUI #3, my lining was severely thinning due to the Clomid. I then started using estradiol to help build my lining. No pregnancies resulted from all 4 IUIs I had done.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
A new person every time. The ultrasound techs were aloof and impersonal. They seemed upset to be there. The nursing staff would make recommendations or changes in the protocol which were in direct contradiction to the original protocol. I never felt confident when they told me to change the protocol b/c they did not seem sure or confident when I questioned why we were changing. It was a frustrating, confusing, stressful, and impersonal experience with the staff overall.
Describe your experience with The Fertility Center of Michigan.
Weaknesses: staff is not friendly, or welcoming. You are shuffled room to room for procedures and consults. No continuity in staff throughout a week let alone a cycle. I was crying with frustration in a consultation room once. I go myself back together and went to check out. It was obvious I had been crying. The staff checking me out, starting asking me about my bill, and a discrepancy with my insurance. I had fulfilled my deductible. She continued to ask for payment for services that were coming back as "going to deductible". I understand business, and this is one, but I was very obviously upset and it was not an appropriate time to ask for these things. This is still a very emotional journey.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
With medications, consults, 4 IUIs, etc. about $7,000. A 10 min conversation with the Dr following my ultrasound would cost me about $150 each time. Ultrasound: $120 ea. IUI: $1200 +.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
Among many other things: I had to call in for over a week to get them to call my specialty pharmacy for a prescription that was time-sensitive. I finally left a pleading message which led them to call. I was left at the blood lab at 8 in the morning without my stat lab order being called in in the appropriate time. I had to call repeatedly for 30 min to get them to call the order in so that I could get my blood drawn, get the recommendation for the injectible meds that afternoon, and get to work on time. I had to call off and on for 2 1/2 weeks to get my records sent to my new choice in fertility clinic (CNY Fertility; $3900 IVF. They are also groundbreaking and amazing) ahead of my consult (I requested this 1 1/2 months in advance). I hope to never have to utilize them ever again. Ever.
0
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Unknown Success
9
9
Age 27 - 32
2 IVF
Endometriosis
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
Other
Income $100K - $199K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Dodds] is very friendly and compassionate. Blunt but not too blunt. Good bedside manner. We haven’t gotten the results we have been hoping for yet but he is always very understanding and always adjusting my plan and listening to my needs/wants. ... Sometimes I feel like he is stretched thin and in a hurry but other times he really takes his time.
They [The Fertility Center of Michigan] are very organized and friendly. Sometimes they run behind on time but then there are days where I am in and out in a timely manner. They always are on the same page as the doctor. A weakness is sometimes I have to call and ask certain things before they get the chance to call me. I’m sure they’re busy though. ... The only issue was my ERA test-the scheduling staff kept wanting to change it to a different day and time not knowing that it is a time sensitive test and didn’t to be done exactly when the nurse sugguested.
How was your experience with William Dodds at The Fertility Center of Michigan?
He is very friendly and compassionate. Blunt but not too blunt. Good bedside manner. We haven’t gotten the results we have been hoping for yet but he is always very understanding and always adjusting my plan and listening to my needs/wants.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don’t be afraid to ask questions and tell him what you would prefer/want-he is good at listening to your preferences and then adding in his professional advice.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
At first I could tell he didn’t remember me or my husband but then as we continued to go there he now remembers us and it very friendly. Sometimes I feel like he is stretched thin and in a hurry but other times he really takes his time.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Nursing staff is amazing, always so helpful and never make you feel stupid or crazy for your questions or concerns. Always called with results in a timely manner and showed compassion.
Describe your experience with The Fertility Center of Michigan.
They are very organized and friendly. Sometimes they run behind on time but then there are days where I am in and out in a timely manner. They always are on the same page as the doctor. A weakness is sometimes I have to call and ask certain things before they get the chance to call me. I’m sure they’re busy though.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
They were always in the morning and usually very quick. It worked for me because of my drive and then I just went to work afterwards.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Retrieval with transferring 5 day embryo with ICSI and embryo glue was roughly $10,000. My meds were around $3,000 and my montoring was roughly $2,500
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We wanted to transfer 2 and he was okay with that, he never questioned it but I think it was because he knew I had poor egg quality and wanted to better our chances.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
The only issue was my ERA test-the scheduling staff kept wanting to change it to a different day and time not knowing that it is a time sensitive test and didn’t to be done exactly when the nurse sugguested. I feel like for scheduling staff that they should definently know that. Thankfully I knew it was time sensitive and stood my ground.
9
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
10
Age 31
Recurrent Pregnancy Loss
Other
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Young is slightly deadpan in his delivery or information. If you’re looking for someone who will tell you his honest opinion, he definitely will. It was comforting to me that he would tell me his thoughts or what would be beat for our treatment instead of laying out all the options and having me decide.... Know that you will not see him at every appointment. The clinic works so that whichever doctor is available is the one that sees you. They are all extremely capable.
I liked all the staff [at The Fertility Ctr of MI], the early hours they were open for appointments, and that they offered a counselor for free to any of their patients. I was slightly disappointed that they close at 3:30, but I understand that they have calls to make to IVF patients at that time.... IVF with FET was 13,000 at the fertility center, 4,000 for meds (not including meds for FET), and 6,000 to do genetic testing with an outside location.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
Dr. Young is slightly deadpan in his delivery or information. If you’re looking for someone who will tell you his honest opinion, he definitely will. It was comforting to me that he would tell me his thoughts or what would be beat for our treatment instead of laying out all the options and having me decide.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Know that you will not see him at every appointment. The clinic works so that whichever doctor is available is the one that sees you. They are all extremely capable.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
Dr. Young did a thorough job explaining our options to me. He helped us come to a decision to go forward with IVF.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I am in the middle of my IVF cycle now, so I am not sure the results yet. But I have appreciated that the medicine they wanted me to buy was almost exactly what I needed.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sarah)
Everyone was extremely thorough and compassionate. I felt well cared for through every interaction.
Describe your experience with The Fertility Center of Michigan.
I liked all the staff, the early hours they were open for appointments, and that they offered a counselor for free to any of their patients. I was slightly disappointed that they close at 3:30, but I understand that they have calls to make to IVF patients at that time.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
IVF with FET was 13,000 at the fertility center, 4,000 for meds (not including meds for FET), and 6,000 to do genetic testing with an outside location.
What specific things went wrong at The Fertility Center of Michigan?
  • Lost appointments
Describe the specific things that went wrong at The Fertility Center of Michigan.
I had an appointment scheduled for a SHG at 10am, but in the appointment calendar at the clinic it was in for 8am. They could see in their system that I had been scheduled for 10 to check in but for 8am in a room for the procedure. I showed up at 10, and they did find time to fit me in for my procedure. I was thankful they made it right.
8
Doctor
James Young (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 27 - 28
1 IUI
Anovulation
Male Factor
PCOS
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dodd’s is a great person and doctor. He doesn’t rush through the appointment and thoroughly answers each question with years of experience clearly behind each thoughtful answer. He is understanding that this is a difficult and sensitive time for patients...I had tried clomid prior to seeing Dr. Dodd, and he explained that IN femara studies it have been shown to work better than clomid for pcos which I have. We tried femara twice which I ovulated with based on occupations tests and a progesterone level.
Nurses [The Fertility Ctr of Michigan] kind and compassionate, with you every step of the way. Detailed in keeping you updated on the plan and details for each new cycle. Staff communicate well with each other and with me.... They met me after each of my appointments to go over the next plan and future appointments which was appreciated. They were efficient at calling me back the same day, and working to make sure they retrieved any labs taken outside of the clinic.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s is a great person and doctor. He doesn’t rush through the appointment and thoroughly answers each question with years of experience clearly behind each thoughtful answer. He is understanding that this is a difficult and sensitive time for patients, especially the woman. He is kind and detailed, with every script and note written, never missing one single fact. At the first appointment we talked about our personal lives, careers, and families including both his own and ours - which set the tone for each future appointment, making it feel like we were just meeting with a friend. We also met in casual settings that didn’t feel like a “doctor’s office” which contributed to our comfort. He is clearly close with his staff, which helped us trust him and all the staff at the fertility clinic, knowing they were a team all together supporting us.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Great doctor- he has perfect bedside Manner and is excellent at his profession.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
My calls were answered quickly, my questions were taken seriously and given thorough answers, the processes were explained in great detail as well as printed out, the staff grieved with me with each negative pregnancy test, they also helped me find the cheapest pharmacy to get medications by cash. I also had a nurse meet with me at the end of each ultrasound/consultation to go over the plan and next steps.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
I had tried clomid prior to seeing Dr. Dodd, and he explained that IN femara studies it have been shown to work better than clomid for pcos which I have. We tried femara twice which I ovulated with based on occupations tests and a progesterone level. On the second round I didn’t get a positive ovulation test so I added ovidrel in the third and fourth cycles to ensure good ovulation. On the third and fourth cycles we did a mid cycles ultrasound Which showed that my uterine lining was getting smaller, and on the fourth round, which I had increased the dose of femara on, I was still only getting one follicle, so we have decided to move on to injectable with ovidrel and IUI which I am doing now. He explained that injectables will stimulate more eggs and thus increase chances of pregnancy. He also said iui doesn’t increase your chances by much, but we still wanted to try this during these injectable cycles as we will do 3 of them and then move to IVF.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
They met me after each of my appointments to go over the next plan and future appointments which was appreciated. They were efficient at calling me back the same day, and working to make sure they retrieved any labs taken outside of the clinic. They were kind and compassionate and I appreciated them greatly at critical moments during my treatments.
Describe your experience with The Fertility Center of Michigan.
Thorough and understanding doctors with lots of experience. Nurses kind and compassionate, with you every step of the way. Detailed in keeping you updated on the plan and details for each new cycle. Staff communicate well with each other and with me.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
$300 for each ultrasound - which were multiple in some cycles. $600 -iui. $500 - first months dose of gonal f. $50 - femara. $50- metformin.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr. Dodd’s suggested a 2 embryo transfer as that will increase our chances of success, with a reasonable chance of a multiple pregnancy. Also is it obviously a very expensive procedure, so that is to be considered.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
At my first appointment, dr Dodd’s put ovidrel in his office note but we hadn’t discussed it and it was prescribed. It worked out as I was going to start it anyway.
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unsuccessful
7
8
Age 39
3 IUI
1 IVF
Endometriosis
Unexplained
European
Nurse or HC Services
2nd of 2 Docs
Neutral
Neutral
Unsuccessful
I think Dr. Shavell is knowledgable and realistic with fertility expectations and outcomes. She spent a significant amount of time with us at our initial consultation but did not actually perform any of my procedures herself. She was an overseer of my case...She was not warm or fuzzy, but she did call to check up on me after our negative result to discuss further diagnostics and treatment options...In my age bracket, they recommended 2-3 embryos at a transfer. I understand the risks with that and opted to proceed with the multiple embryo transfer.
The clinic [The Fertility Center of Michigan] is clean, professional, and easy to get to...In my age bracket, they recommended 2-3 embryos at a transfer. I understand the risks with that and opted to proceed with the multiple embryo transfer...The IVF procedures are expensive and they require payment for a deposit and then payment in full before the cycle...The Nurses were efficient, professional, knowledgeable, and available at any time to communicate and answer questions. They were fantastic.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
I think Dr. Shavell is knowledgable and realistic with fertility expectations and outcomes. She spent a significant amount of time with us at our initial consultation but did not actually perform any of my procedures herself. She was an overseer of my case. She did communicate well with me when she called on the phone and she did call to check up on me after our negative result.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Be prepared to communicate more with the Nurses and make sure you are given both your red and your green folders. Read everything they provide.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Doctor Shavell is very knowledgable and was candid about our chances and our options. She was not warm or fuzzy, but she did call to check up on me after our negative result to discuss further diagnostics and treatment options.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
We did an egg retrieval with a long cycle. We did injectable hormones. We retrieved 13 eggs, 5 fertilized, 2 survived to freeze. We had to do a freeze-all cycle because I needed a polypectomy the following cycle. The cycle after the surgery, we did a frozen transfer with both embryos. They did not take.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy)
The Nurses were efficient, professional, knowledgeable, and available at any time to communicate and answer questions. They were fantastic.
Describe your experience with The Fertility Center of Michigan.
The clinic is clean, professional, and easy to get to. I dislike that they are the only option on this side of the state so I was nervous about using them when I moved here because I really had no other choice. But I think they do a nice job and would recommend them.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
The IVF procedures are expensive and they require payment for a deposit and then payment in full before the cycle. I was unprepared for this as my clinic in NJ billed me as we went along. This delayed us getting started since all the money was required up front.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
In my age bracket, they recommended 2-3 embryos at a transfer. I understand the risks with that and opted to proceed with the multiple embryo transfer.
7
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unknown Success
10
9
Age 28
2 IUI
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Shavell] talked me through my first IUI procedure as she did everything. She has the most calming voice I've ever heard. She is so nice and I am so glad I am seeing her...listened to our stories and looked closely at everything we had presented her with. She fixed my leutal phase with progesterone and had given us the blunt info that we needed to see that my husband's sperm was fine but definitely needs some help. She performed my first IUI and she was calm and explained everything. She is great
I emailed the nursing staff [at The Fertility Center of Michigan] asking them if I could use a trigger shot this cycle. I mentioned in my email how frustrated I was that this is taking a long time (11 months total, only 2 IUI's so far with the fertility center) and she didn't dismiss that, she empathized with me how the journey is long and hard. It was nice she 'heard me' and she communicated with me about it. All staff is nice and they smile when you arrive. They're happy to see you.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
I had no idea what to expect at my first appt for a consult. My husband's urologist said nothing was wrong with his sperm so I wasn't sure why we weren't getting pregnant. I also had a very short leutal phase and my own OB said it was only because my TSH levels were off. Dr. Shavell listened to our stories and looked closely at everything we had presented her with. She fixed my leutal phase with progesterone and had given us the blunt info that we needed to see that my husband's sperm was fine but definitely needs some help. She performed my first IUI and she was calm and explained everything. She is great
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Make sure you listen, she's soft spoken and calm so you could miss something :)
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
She talked me through my first IUI procedure as she did everything. She has the most calming voice I've ever heard. She is so nice and I am so glad I am seeing her.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
I take Femara to help with producing more mature follicles I take progesterone 3 days after IUI to lengthen my leutal phase I was just prescribed a trigger shot this cycle in which I'll use in the next few days to make sure I ovulate all mature follicles She has me doing IUI once I get a positive OPK (when I wasn't using a trigger shot) So far IUI's #1 and #2 did not work. I am hopeful for #3, it's all a waiting game.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
I emailed the nursing staff asking them if I could use a trigger shot this cycle. I mentioned in my email how frustrated I was that this is taking a long time (11 months total, only 2 IUI's so far with the fertility center) and she didn't dismiss that, she empathized with me how the journey is long and hard. It was nice she 'heard me' and she communicated with me about it. All staff is nice and they smile when you arrive. They're happy to see you.
Describe your experience with The Fertility Center of Michigan.
So far I have had a pleasant experience with the clinic overall. The only weakness I recall is my first ultrasound looking for poll-ups and follicular size. The ultrasound tech was a little rough with the wand that was inside me and took my by surprise and kind of hurt me with the amount of pressure she put on me. Otherwise everything is great and I would definitely recommend the clinic to anyone who is going through infertility struggles
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
I guessed that our costs would be a lot higher than they ended up being. I wish they mapped out procedure costs a little better. I have pretty good insurance so that definitely helps with my journey
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
10
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2019, Successful
10
10
Age 27 - 30
1 IUI
1 IVF
Unexplained
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Dodd’s comes in the room shaking your hand always starting a conversation and never immediately about infertility. We never feel rushed while meeting with him. ... The phone calls he makes when the news isn’t always great is so sincere and positive. I really appreciate the time he takes during appointments and phone calls he makes.
The staff [The Fertility Center of MI] is top notch, a beautiful welcoming facility. They all do a wonderful job in making you feel as comfortable as possible and are great at making the stress of the procedures a bit less. ... There was not ever a line [for monitoring appointments] we waited in the waiting room as if it was a regular appointment. We scheduled the time we were able to make it
How was your experience with William Dodds at The Fertility Center of Michigan?
We love Dr. Dodd’s he was able to change up our transfer each time it didn’t work to try something different to try and set us up for success. After a failed fresh transfer and a failed frozen transfer he never made us feel like we wouldn’t conceive. After our 2nd frozen transfer we conceived and carrier our son to term. The phone calls he makes when the news isn’t always great is so sincere and positive. I really appreciate the time he takes during appointments and phone calls he makes.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Ask questions he is more then willing to answer them
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s comes in the room shaking your hand always starting a conversation and never immediately about infertility. We never feel rushed while meeting with him. He’s interested/ask question about things that are not related to infertility just to make it a less stressful experience.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We used the resistant uterine protocol on our last frozen cycle. I believe that is what worked for us. Unfortunately I can’t remember the entire process or meds that were prescribed
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff was always very kind and supportive during the process.
Describe your experience with The Fertility Center of Michigan.
I do not have any weaknesses that I can think of in regards to the clinic. The staff is top notch, a beautiful welcoming facility. They all do a wonderful job in making you feel as comfortable as possible and are great at making the stress of the procedures a bit less.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
There was not ever a line we waited in the waiting room as if it was a regular appointment. We scheduled the time we were able to make it
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Around $14000 I believe with the retrieval and 3 transfers (1 fresh 2 frozen)
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He was very set on not transferring more then 2. He did say the odds of successful pregnancy were slightly higher when transferring 2.
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unsuccessful
9
10
Age 26 - 27
3 IUI
Donor Sperm
Male Factor
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Valerie [Dr. Shavell] has always been very warm...In the beginning we did state we wanted to do embryo adoption right off the bat and were told to do 3 iuis first, which all failed which was discouraging. We wasted a lot of money and time for it not to work. But shavell has always been reassuring and positive!...First IUI was a natural cycle and it failed. Second cycle we used clomid and trigger shot, it was very hard to get through my uterus and ended up having to do an ultrasound, that cycle failed. Third cycle was clomid, estrace, and trigger shot with ultrasound guidance, that failed as well. All 3 cycles were with donor sperm. I just started week 2 of lupron shots as we start our frozen embryo adoption cycle.
They [staff at The Fertility Center of Michigan] are pretty good at listening to what the patient wants and what they expect. They have been known to run late, i think we've been taken back on time 3 times in total out of all of our apppintments. Front desk is always kind and knows us by name, billing had been a dream to work with, makes things easy! And the embryo RN has been unbelievable! She has really been there for us. We've emailed back and forth countless times, everytime my questions get answered.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Valerie has always been very warm anf compassionate. In the beginning we did state we wanted to do embryo adoption right off the bat and were told to do 3 iuis first, which all failed which was discouraging. We wasted a lot of money and time for it not to work. But shavell has always been reassuring and positive!
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
She is almost overly kind sometimes, but thats important when dealing with such sensitive topics.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Valerie always made time to talk with us, in person or via phone. She was kind and compassionate and never was trying to answer questions quickly just to get us iut the door.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
First IUI was a natural cycle and it failed. Second cycle we used clomid and trigger shot, it was very hard to get through my uterus and ended up having to do an ultrasound, that cycle failed. Third cycle was clomid, estrace, and trigger shot with ultrasound guidance, that failed as well. All 3 cycles were with donor sperm. I just started week 2 of lupron shots as we start our frozen embryo adoption cycle.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Some were amazing, some were there because it is there job. But more good than bad.
Describe your experience with The Fertility Center of Michigan.
Overall the clinic is very warm and inviting. They are currently short staffed, so it can take time to hear back from someone which can be hard at times but that is out of their control. They are pretty good at listening to what the patient wants and what they expect. They have been known to run late, i think we've been taken back on time 3 times in total out of all of our apppintments. Front desk is always kind and knows us by name, billing had been a dream to work with, makes things easy! And the embryo RN has been unbelievable! She has really been there for us. We've emailed back and forth countless times, everytime my questions get answered.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Expensive! But in Michigan most insurance doesn't over anything for infertility. Ive had 4 or 5 ultrasounds each being between $275-$350. 3 iuis each $550, multiple appointments ranging from $200-500 each time. Medications have been about $900 so far, male factor testing has been almost $2,000, my testing has been about the same at $2,000. We just paid almost $10,000 for embryo adoption.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Valerie recommended a single transfer due to my age but was VERY receptive that we wanted to transfer 2, and we will be transfering 2 hopefully in May
9
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
2
2
Age 22 - 23
6 Fertility Medications
PCOS
Other
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt very much like a number when all I was prescribed were different meds and feeling left in the dark on what what happening. She [Dr. Shavell] made me feel like my one pregnancy loss was also just a number. (Especially when she said hey don’t look into it farther until you lose 2 or 3) Yes we started fertility treatments at age 20&21 but that doesnt make us less important...Be firm on what you feel you need as a patient. If you ever feel dissatisfied, get another drs opinion before continuing your journey.
They [The Fertility Center of Michigan] definitely had a lot of space and resources. Very clean and sanitary. Scheduling was done very well. I do think they all tend to still see you as a number though and less like a couple who is struggling...They [nurses] were helpful. Some more than others and actually have genuine compassion. Some made you feel like they just needed to get our task done and move on quickly to the next people.....
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
She gave sympathetic gestures and comments when appropriate, but they did not seem genuine. We were very upset when we asked questions even concerning but husband on cycle 5 (looking to start cycle 6 with more injections and visits) we asked about checking him and why we haven’t after doing so much with me. We were brushed off and my husband wasn’t ever checked by them. Took my PCP/obgyn to actually order the test for us. Very very disappointed after spending so much time and money there
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Be firm on what you feel you need as a patient. If you ever feel dissatisfied, get another drs opinion before continuing your journey.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
I felt very much like a number when all I was prescribed were different meds and feeling left in the dark on what what happening. She made me feel like my one pregnancy loss was also just a number. (Especially when she said hey don’t look into it farther until you lose 2 or 3) Yes we started fertility treatments at age 20&21 but that doesnt make us less important.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
It has been a few years, but she tested my blood and put me on thyroid meds. Then I would be on femara and go in often for ultrasounds to see my cycle progress and timing for ovidril shots. Then we wait 16 days and take a pregnancy test. 2nd cycle we conceived but then had a very early misscarriage. There was so much going on in each treatment that it is hard to remmeber
Describe your experience with the nursing staff at The Fertility Center of Michigan.
They were helpful. Some more than others and actually have genuine compassion. Some made you feel like they just needed to get our task done and move on quickly to the next people.
Describe your experience with The Fertility Center of Michigan.
They definitely had a lot of space and resources. Very clean and sanitary. Scheduling was done very well. I do think they all tend to still see you as a number though and less like a couple who is struggling
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
My insurance covered some of the cost. I think it was between $100-$200 per visit after insurance.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We never explored either option
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
We just had a very bad experience and decided to never go back. The strain on our emotional health was just horrible. Not just because of the horizons fluctuations due to the treatments, but just the level of care for us as an actual couple desiring to have a family. The one conversation I had with Dr. Dodd’s was the my comfort I felt there (which was during my misscarriage)
2
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
8
9
Age 30 - 34
4 IUI
2 IVF
Male Factor
Poor Egg Quality
Other
Income $50K - $99K
Sales Representative
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Dodd’s was very friendly and informative every step of the way. He was very compassionate when we had a miscarriage. He did adjust our meds protocol for our second retrieval which we had wonderful results with. However, I did always feel rushed during our consults...We moved onto IVF and the first retrieval gave us 4 embryos. We transferred two and I became pregnant with a singleton resulting in a miscarriage at 9weeks pregnant. We then transferred the last two 4 months laters, which resulted in a negative pregnancy test. A year later we started the retrieval process again and this time the started the drugs at a stronger dose to jump start my follicles and we received 9 embryos at a 3 day blast. We transferred 2 and one embryo split and I was pregnant with triplets. Unfortunately at 10 weeks I lost the faturnal Twins. However my 3rd baby grew strong and we now have a 6 week beautiful baby girl!
I felt that [The Fertility Center of Michigan] was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings...Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s was very friendly and informative every step of the way. He was very compassionate when we had a miscarriage. He did adjust our meds protocol for our second retrieval which we had wonderful results with. However, I did always feel rushed during our consults.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Be prepared with all your questions for him. So you feel informed of the process you are about to endure.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
I felt that the fertility center was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with IUI and gonal f shots. All resulting in a negative pregnancy test. We moved onto IVF and the first retrieval gave us 4 embryos. We transferred two and I became pregnant with a singleton resulting in a miscarriage at 9weeks pregnant. We then transferred the last two 4 months laters, which resulted in a negative pregnancy test. A year later we started the retrieval process again and this time the started the drugs at a stronger dose to jump start my follicles and we received 9 embryos at a 3 day blast. We transferred 2 and one embryo split and I was pregnant with triplets. Unfortunately at 10 weeks I lost the faturnal Twins. However my 3rd baby grew strong and we now have a 6 week beautiful baby girl!
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
Describe your experience with The Fertility Center of Michigan.
They are all friendly and accommodating. They are very open and will share their infertility stories with their patients. I do feel it would help the financial stress of this process if they allowed payment plans.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
8,000 for the ART program. 5,000 medication 2,000 blood work /ultrasounds, etc.
8
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
10
10
Age 38 - 41
4 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. William Dodds] seemed to really care and wanted us to have a family almost as badly as we wanted to have one...I felt like if I ever needed to talk to Dr. Dodds about something he would make sure he was there for me. You can tell he has been doing this for a long time and creating families is his passion...suggested we move to IVF due to my age of 38...We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
The Fertility Center is extremely knowledgeable and compassionate. Two qualities that are important and needed when a family is going through such a personal and sometimes devastating struggle to make their family bigger...Each one [nurse] again showed compassion and care for our story. Some of them had their own stories which helped to know they sort of knew the struggle we felt...We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
How was your experience with William Dodds at The Fertility Center of Michigan?
We felt like family with Dr. Dodds. I think he truly cares about our story and knows how badly we wanted a family. On the visits we didn't see Dr. Dodds, we saw exceptional and caring Drs I felt like if I ever needed to talk to Dr. Dodds about something he would make sure he was there for me. You can tell he has been doing this for a long time and creating families is his passion.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Keep going. What you are doing is a team effort with Dr. Dodd's. He will do his part and you will need to do your part.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He seemed to really care and wanted us to have a family almost as badly as we wanted to have one.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
My husband and I had been trying to conceive for 4 years prior to seeing Dr. Dodd's. We had tried several IUI's with my OBGYN. One resulted in a pregnancy that ended in a stillbirth at 30 weeks. We never got pregnant on our own or any other time trying IUI with my OBGYN. In the consult with Dr. Dodd's, he talked about trying IUI twice with Clomyd before moving to more intensive treatment. I got pregnant and then miscarried with my first IUI treatment with Dr. Dodds. He then allowed me to try more than 2 IUI's, knowing I was able to get pregnant with the first round. After the 4th or 6th (can't remember how many we did) IUI that year, he then suggested we move to IVF due to my age of 38. My husband and I were hesitant due to the cost. We soon realized we needed to take the next step to IVF. We contacted Dr. Dodd's to let him know we wanted to take the next step and then it moved fast from there. We did the egg retrieval a couple of months later and did a live embryo transfer (3 embryos) two days later. We froze the 5 remaining. I had a successful pregnancy and gave birth to our son at 36 weeks and 5 days in May 2017. We then did an embryo transfer of 3 frozen embryos in March/April 2018 that resulted in a negative pregnancy test. Then in August 2018 we transferred our last 2 frozen embryos with a IUI two days prior to the embryo transfer. This round resulted in a positive pregnancy test. We soon found out we were pregnant with twins. Then I miscarried the twins at 7 weeks. At that point I was done trying due to my age and all that we had been through. We are happy with our son in heaven and our son on this earth. We are so grateful to Dr. Dodds, Dr. Shavell and Dr. Thakur for all their support and care they provided through our treatments. They showed compassion and humanity and some of their own personal stories. I can not say enough good things about The Fertility Center's team of doctors.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Each one again showed compassion and care for our story. Some of them had their own stories which helped to know they sort of knew the struggle we felt.
Describe your experience with The Fertility Center of Michigan.
The Fertility Center is extremely knowledgeable and compassionate. Two qualities that are important and needed when a family is going through such a personal and sometimes devastating struggle to make their family bigger.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
7
9
Age 30
Fertility Medications
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
I'm diagnosed with recurrent pregnancy loss after three miscarriages. Dr. Shavell suggested a saline sonohysterogram and a endometrial biopsy. The SHG was to check for scar tissue after two D&C's 7 days apart. The biopsy was to make sure the infection (endometritis) in my endometrium was resolved.... Dr. Shavell is to the point, and obviously extremely intelligent and well educated. I'm a person that wants everything explained in detail as I want to absorb all the information I can. I could have asked more questions,
It's a nice environment in a great location. The interior [Fertility Ctr of MI] is modern, but comfortable and welcoming. They offer beverages and have couches. Front desk staff is kind. It did not take long to get an appointment scheduled after being referred. It is a professional environment.... I have not had much interaction with the nurses. I have with multiple MA's and they are not very warm. Clinically they are fine.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is to the point, and obviously extremely intelligent and well educated. I'm a person that wants everything explained in detail as I want to absorb all the information I can. I could have asked more questions, but I wish she had approached us without thinking we were as familiar as why she would suggest some of the procedures. I wanted the detailed reasons why. She is very kind, which is very important to me. I have met with her twice, and am scheduled with her in 1.5 weeks.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Ask your questions, she gives you time.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Mostly like a human. It was more the MA's that made me feel like a number, than the doctors. The consultation was less warm than the following procedures.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
I'm diagnosed with recurrent pregnancy loss after three miscarriages. Dr. Shavell suggested a saline sonohysterogram and a endometrial biopsy. The SHG was to check for scar tissue after two D&C's 7 days apart. The biopsy was to make sure the infection (endometritis) in my endometrium was resolved. Both came back normal and great, thankfully.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
I have not had much interaction with the nurses. I have with multiple MA's and they are not very warm. Clinically they are fine.
Describe your experience with The Fertility Center of Michigan.
It's a nice environment in a great location. The interior is modern, but comfortable and welcoming. They offer beverages and have couches. Front desk staff is kind. It did not take long to get an appointment scheduled after being referred. It is a professional environment.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Cost has been fine as my insurance has covered appointments and procedures. Thanks to the staff that scheduled the two procedures, she made sure they were scheduled on two different days. Otherwise my insurance only would have covered one. That was a great experience. One negative experience was the Counsyl genetic testing they recommended; I had already had karyotype testing; so, I don't know if it was even necessary, but the MA gave me inaccurate information about being able to cancel the testing when I received an email from Counsyl. Thankfully Counsyl worked with me. I am slightly irritated they do not accept Tricare. My husband is a veteran and in the national guard and soon I will be on his insurance.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
does not apply
7
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
8
10
Age 28
1 IVF
Male Factor
PCOS
European
Income $0 - $49K
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dodd’s is a great doctor. He didn’t beat around the bush. He told us where we were at and what we needed to do straight up, all while maintaining a warm and open approach. He made us feel very confident in him...For the fresh embryo transfer they prefer to transfer 2 embryos..... He took time to be with us and answer any and all questions we had the whole way through.
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s is a great doctor. He didn’t beat around the bush. He told us where we were at and what we needed to do straight up, all while maintaining a warm and open approach. He made us feel very confident in him and of The Fertility Center as a whole.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Come with lots of questions and ask about anything you are unsure or confused about.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds always wanted to know about our lives and what was going on in them. He took time to be with us and answer any and all questions we had the whole way through.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Kim)
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
Describe your experience with The Fertility Center of Michigan.
The Fertility Clinic has a great ambiance. It’s very clean and very welcoming. The waiting area has numerous resources for those who are going through fertility assistance. The ladies at the front desk are always on top of there game and get you checked in very fast. All of my appointments have started within 15 minutes of my appointment time. They are very efficient and run things well.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF - ART consultation, egg retrieval, embryo transfer = $8,000 Sperm analysis, wash, and storage = $1000 Ultrasounds = $225 (before insurance) Storage of embryos $400 a year. $100 charged per quarter
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
For the fresh embryo transfer they prefer to transfer 2 embryos.
8
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
9
Age 32
1 IUI
Male Factor
PCOS
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Dodds does go over info in a matter of fact and easy way to understand, but also gets to know you as a person. He calls himself when needed and makes sure you understand the plans moving forward but respects how you want to proceed with treatment. ... We have done one round of IUI Femara Protocol so far. ... We have not conceived yet so are trying another round of that same protocol and increasing the dose of Femara
The [Fertility Center of Michigan] environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. ... There was one instance where the nurse had told me over the phone that she would send the prescriptions in and they were not at our pharmacy after a couple days.
How was your experience with William Dodds at The Fertility Center of Michigan?
We are in the middle of our fertility journey so I haven't had too many encounters with Dr Dodds yet, however the ones I have had been positive. Upon meeting him he was very informative, but in a way thats easy to understand. He let us know what he thought the best plan for us was and also took some time getting to know us. He is professional but understanding and compassionate. He also called me personally the day of our IUI to discuss how it went and his thoughts for moving forward. We are confident and happy with the care we are receiving.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don't be afraid to ask questions! He is more than happy to elaborate if you don't understand. Also don't be afraid to ask for a different option if you're not comfortable with the one he gives. For example, he thought we may be better off trying IVF but we decided to exhaust the IUI option first. He was supportive of this decision.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr Dodds does go over info in a matter of fact and easy way to understand, but also gets to know you as a person. He calls himself when needed and makes sure you understand the plans moving forward but respects how you want to proceed with treatment.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We have done one round of IUI Femara Protocol so far. We are using Femara, a mid cycle ultrasound, and ovidril injection. We have not conceived yet so are trying another round of that same protocol and increasing the dose of Femara
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff has been supportive, kind, and informative. They encouraged us when we were upset, answered all of our questions without making us feel silly, and have been incredibly professional during treatments.
Describe your experience with The Fertility Center of Michigan.
The environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. We were really nervous on our first visit but the nurses made it more comfortable. You will first meet with a nurse to go over your information, then your Dr will meet with you in their office. We were very worried that it would be a very emotional experience, but the staff and environment made it much easier than we thought.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
We are only beginning. Our first patient visit we just paid a copay because our insurance covers diagnostic costs. The cost of IUI was $600 (not including our medication, that was an additional $120)
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at The Fertility Center of Michigan.
There was one instance where the nurse had told me over the phone that she would send the prescriptions in and they were not at our pharmacy after a couple days. I called back and another nurse could see that we had talked but that the scripts weren't actually sent. She sent them and it was taken care of quickly.
9
Doctor
William Dodds
Humanity
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
10
10
Age 24 - 27
3 IUI
Prefer not to answer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Young] asks personal real life questions. Not all “doctor” stuff. He sat with both my husband and I, and I didn’t feel “rushed”. It is genuine. He’s funny and kind. He talks about his life to so it’s a mutual connection. Humans need connection in life and he provides this. ... He gives guidance on what to change and his knowledge on how to move on to the next step when the last IUI’s failed. ...
When you walk in the front desk [Fertility Center of Michigan] is fast and to the point to get you signed in. ... My IUI that I had performed NOT by dr young was different then how he did it. ... So consistency was off. ... The nurses are thorough and let you know what the need you to do. They help you to relax and answer any questions you have. ... $500 for IUI ...
How was your experience with James Young (retired) at The Fertility Center of Michigan?
James is a good doctor. He explains the good and the bad. He gives guidance on what to change and his knowledge on how to move on to the next step when the last IUI’s failed. He has improved being relational sense 2014 vists.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Confident.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
He asks personal real life questions. Not all “doctor” stuff. He sat with both my husband and I, and I didn’t feel “rushed”. It is genuine. He’s funny and kind. He talks about his life to so it’s a mutual connection. Humans need connection in life and he provides this.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
First cycle- femara 2.5mg pills cycle day 3-7. Had four mature eggs. I have one daughter from this cycle. Sencond cycle I was put on femara 2.5mg cycle day 3-7 only produce ONE egg. We backed out of the IUI. Third cycle dr young bumped my femara as I only produced one egg last time using 5mg cycle day 3-7 and had four mature eggs. IUI failed Fourth cycle femara 7.5 cycle day 3-7 had four mature eggs. IUI failed.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Fun enjoyable nice kind knowledgeable
Describe your experience with The Fertility Center of Michigan.
When you walk in the front desk is fast and to the point to get you signed in. The nurses are thorough and let you know what the need you to do. They help you to relax and answer any questions you have. One weakness is that one lady in my follow up ultrasound assumes that we had fresh sperm when we ONLY have frozen viles which made me question if she knew what she was doing and made me feel uneasey about having my IUI done. My IUI that I had performed NOT by dr young was different then how he did it. So that was odd. He put a sponge thing to hold in sperm and the other IUI did not have that. So consistency was off.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
$500 for IUI
10
Doctor
James Young (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
10
10
Age 29 - 31
3 IUI
Endometriosis
Unexplained
Other
European
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
It was determined I have a heart-shaped (bicornuate) uterus ... He [Dr. Dodds] has stuck with us and has kept us hopeful during a tough journey. He is always comprehensive in his treatment planning and when a treatment hasn't proven to be successful, he is great about tweaking things or offering other options. He is direct and very smart. He is also caring and empathetic. If I had to start treatment over, I would absolutely stick with him as my doctor.
Great staff [Fertility Center of Michigan], although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. ... IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K.
How was your experience with William Dodds at The Fertility Center of Michigan?
Even though we haven't had our miracle baby yet, I still am so thankful for having Dr. Dodds as our doctor. He has stuck with us and has kept us hopeful during a tough journey. He is always comprehensive in his treatment planning and when a treatment hasn't proven to be successful, he is great about tweaking things or offering other options. He is direct and very smart. He is also caring and empathetic. If I had to start treatment over, I would absolutely stick with him as my doctor.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Schedule to meet with him if you have questions and make sure to bring a list of questions! He is great about explaining options and also great about listening to you.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
When we first started medicated cycles at The Fertility Center, I rarely saw any of the doctors, but when I did, it was always a good experience. However as we have continued on through IUIs, then IVF, a miscarriage, the care has gotten more and more personalized and Dr. Dodds has been extremely empathetic, thorough, and generous. He has squeezed us in when the schedule was "full" and never rushes the conversation when we meet with him.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
He first ordered blood work, sperm analysis, and HSG for diagnostic testing. It was determined I have a heart-shaped (bicornuate) uterus, otherwise we were unexplained. Multiples is a big risk with this condition, so he made sure to start me out on the lowest dose of Femara when I started medicated cycles. He had me come in for one midcycle US and we were able to adjust meds to get the anywhere from 1-3 follicles. After 4 cycles on femara, we met with him and he offered IUI or IVF. I was close to overproducing follicles a couple times (and again multiples is risky for me), so IVF would be more predictable. But, due to cost, we decided to do IUIs first and he was very understanding. We added in injectables to help with egg quality and ended up having to cancel our first month due to overproducing. After that, he had me come in a lot earlier and more frequent to monitor closely. The next 3 IUIs went smoothly (except for not getting a positive pregnancy test!). We then moved on to IVF. Before starting, I was on birth control for 6 weeks to quiet everything. We had a great retrieval with 17 eggs retrieved, 16 mature, all 16 fertilized, and 12 made it to day 2 freeze. I had to do a freeze-all because of risk of hyperstimulation. After our first day 3 embryo FET, I got pregnant, but miscarried at 10 weeks. I then went on to do 3 more FETs, all failed. We met with him after each FET to discuss next steps. He did try an immune protocol for resistant uterus for the last two FETs due to some indications that I may have autoimmune issues. This last FET we ended up transferring two embryos, as we hadn't had luck with single embryo transfers. After 4 transfers and 5 embryos transferred, we met again and Dr. Dodds had discussed our case with the other three doctors at the practice and gave us several options moving forward. We are now considering doing a fresh round of IVF and PGS testing all embryos, new and old. We got karyotyping done on me and are waiting on results. I also have a hysteroscopy scheduled for next week to look at the inside of the uterus to determine if anything obvious could be preventing implantation.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
There are a lot and they are all super nice and helpful. Early in our time at the Fertility Center, I sometimes felt like I had to remind some of them about certain unique parts of my case, but as we have moved on to IVF, the nurses seem to be very up to speed.
Describe your experience with The Fertility Center of Michigan.
Great staff, although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. But, everyone is always helpful! They run things efficiently and are good about getting back to you that day if indicated.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K. IUI ended up being about 1.5K per cycle. Medicated cycles alone were pretty cheap, usually $100-200.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
With a bicornuate uterus, we were encouraged to transfer one embryo. Not until our fourth transfer did we end up transferring two. Dr. Dodds went over all the pros/cons with us.
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources