The Fertility Center of Michigan

5 doctors work here

Rated 8.4
Strongly recommend: 65%Neutral: 23%Don't recommend: 12%8.4
65% strongly recommend
216 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.4
8.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.2
8.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,001
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Grand Rapids
3230 Eagle Park Drive NE
Grand Rapids, MI 49525
(616) 988-2229
Grand Rapids - Women's Center/Downtown (closed)
555 MidTowne
Grand Rapids, MI 49503
(616) 988-2229
Kalamazoo
317 South Drake Rd
Kalamazoo, MI 49009
(269) 324-5100
Mason
1100 S. Cedar Street
Mason, MI 48854
(616) 988-2229
Traverse City
1200 6th Street
Traverse City, MI 49684
(877) 904-4483
Show 3 more

216 patient reviews

2016 - 2019, Successful
10
10
Age 27 - 30
1 IUI
1 IVF
Unexplained
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Dodd’s comes in the room shaking your hand always starting a conversation and never immediately about infertility. We never feel rushed while meeting with him. ... The phone calls he makes when the news isn’t always great is so sincere and positive. I really appreciate the time he takes during appointments and phone calls he makes.
The staff [The Fertility Center of MI] is top notch, a beautiful welcoming facility. They all do a wonderful job in making you feel as comfortable as possible and are great at making the stress of the procedures a bit less. ... There was not ever a line [for monitoring appointments] we waited in the waiting room as if it was a regular appointment. We scheduled the time we were able to make it
How was your experience with William Dodds at The Fertility Center of Michigan?
We love Dr. Dodd’s he was able to change up our transfer each time it didn’t work to try something different to try and set us up for success. After a failed fresh transfer and a failed frozen transfer he never made us feel like we wouldn’t conceive. After our 2nd frozen transfer we conceived and carrier our son to term. The phone calls he makes when the news isn’t always great is so sincere and positive. I really appreciate the time he takes during appointments and phone calls he makes.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Ask questions he is more then willing to answer them
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s comes in the room shaking your hand always starting a conversation and never immediately about infertility. We never feel rushed while meeting with him. He’s interested/ask question about things that are not related to infertility just to make it a less stressful experience.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We used the resistant uterine protocol on our last frozen cycle. I believe that is what worked for us. Unfortunately I can’t remember the entire process or meds that were prescribed
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff was always very kind and supportive during the process.
Describe your experience with The Fertility Center of Michigan.
I do not have any weaknesses that I can think of in regards to the clinic. The staff is top notch, a beautiful welcoming facility. They all do a wonderful job in making you feel as comfortable as possible and are great at making the stress of the procedures a bit less.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
There was not ever a line we waited in the waiting room as if it was a regular appointment. We scheduled the time we were able to make it
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
Around $14000 I believe with the retrieval and 3 transfers (1 fresh 2 frozen)
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He was very set on not transferring more then 2. He did say the odds of successful pregnancy were slightly higher when transferring 2.
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unsuccessful
9
10
Age 26 - 27
3 IUI
Donor Sperm
Male Factor
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Valerie [Dr. Shavell] has always been very warm...In the beginning we did state we wanted to do embryo adoption right off the bat and were told to do 3 iuis first, which all failed which was discouraging. We wasted a lot of money and time for it not to work. But shavell has always been reassuring and positive!...First IUI was a natural cycle and it failed. Second cycle we used clomid and trigger shot, it was very hard to get through my uterus and ended up having to do an ultrasound, that cycle failed. Third cycle was clomid, estrace, and trigger shot with ultrasound guidance, that failed as well. All 3 cycles were with donor sperm. I just started week 2 of lupron shots as we start our frozen embryo adoption cycle.
They [staff at The Fertility Center of Michigan] are pretty good at listening to what the patient wants and what they expect. They have been known to run late, i think we've been taken back on time 3 times in total out of all of our apppintments. Front desk is always kind and knows us by name, billing had been a dream to work with, makes things easy! And the embryo RN has been unbelievable! She has really been there for us. We've emailed back and forth countless times, everytime my questions get answered.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Valerie has always been very warm anf compassionate. In the beginning we did state we wanted to do embryo adoption right off the bat and were told to do 3 iuis first, which all failed which was discouraging. We wasted a lot of money and time for it not to work. But shavell has always been reassuring and positive!
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
She is almost overly kind sometimes, but thats important when dealing with such sensitive topics.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Valerie always made time to talk with us, in person or via phone. She was kind and compassionate and never was trying to answer questions quickly just to get us iut the door.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
First IUI was a natural cycle and it failed. Second cycle we used clomid and trigger shot, it was very hard to get through my uterus and ended up having to do an ultrasound, that cycle failed. Third cycle was clomid, estrace, and trigger shot with ultrasound guidance, that failed as well. All 3 cycles were with donor sperm. I just started week 2 of lupron shots as we start our frozen embryo adoption cycle.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Some were amazing, some were there because it is there job. But more good than bad.
Describe your experience with The Fertility Center of Michigan.
Overall the clinic is very warm and inviting. They are currently short staffed, so it can take time to hear back from someone which can be hard at times but that is out of their control. They are pretty good at listening to what the patient wants and what they expect. They have been known to run late, i think we've been taken back on time 3 times in total out of all of our apppintments. Front desk is always kind and knows us by name, billing had been a dream to work with, makes things easy! And the embryo RN has been unbelievable! She has really been there for us. We've emailed back and forth countless times, everytime my questions get answered.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Expensive! But in Michigan most insurance doesn't over anything for infertility. Ive had 4 or 5 ultrasounds each being between $275-$350. 3 iuis each $550, multiple appointments ranging from $200-500 each time. Medications have been about $900 so far, male factor testing has been almost $2,000, my testing has been about the same at $2,000. We just paid almost $10,000 for embryo adoption.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Valerie recommended a single transfer due to my age but was VERY receptive that we wanted to transfer 2, and we will be transfering 2 hopefully in May
9
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
2
2
Age 22 - 23
6 Fertility Medications
PCOS
Other
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt very much like a number when all I was prescribed were different meds and feeling left in the dark on what what happening. She [Dr. Shavell] made me feel like my one pregnancy loss was also just a number. (Especially when she said hey don’t look into it farther until you lose 2 or 3) Yes we started fertility treatments at age 20&21 but that doesnt make us less important...Be firm on what you feel you need as a patient. If you ever feel dissatisfied, get another drs opinion before continuing your journey.
They [The Fertility Center of Michigan] definitely had a lot of space and resources. Very clean and sanitary. Scheduling was done very well. I do think they all tend to still see you as a number though and less like a couple who is struggling...They [nurses] were helpful. Some more than others and actually have genuine compassion. Some made you feel like they just needed to get our task done and move on quickly to the next people.....
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
She gave sympathetic gestures and comments when appropriate, but they did not seem genuine. We were very upset when we asked questions even concerning but husband on cycle 5 (looking to start cycle 6 with more injections and visits) we asked about checking him and why we haven’t after doing so much with me. We were brushed off and my husband wasn’t ever checked by them. Took my PCP/obgyn to actually order the test for us. Very very disappointed after spending so much time and money there
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Be firm on what you feel you need as a patient. If you ever feel dissatisfied, get another drs opinion before continuing your journey.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
I felt very much like a number when all I was prescribed were different meds and feeling left in the dark on what what happening. She made me feel like my one pregnancy loss was also just a number. (Especially when she said hey don’t look into it farther until you lose 2 or 3) Yes we started fertility treatments at age 20&21 but that doesnt make us less important.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
It has been a few years, but she tested my blood and put me on thyroid meds. Then I would be on femara and go in often for ultrasounds to see my cycle progress and timing for ovidril shots. Then we wait 16 days and take a pregnancy test. 2nd cycle we conceived but then had a very early misscarriage. There was so much going on in each treatment that it is hard to remmeber
Describe your experience with the nursing staff at The Fertility Center of Michigan.
They were helpful. Some more than others and actually have genuine compassion. Some made you feel like they just needed to get our task done and move on quickly to the next people.
Describe your experience with The Fertility Center of Michigan.
They definitely had a lot of space and resources. Very clean and sanitary. Scheduling was done very well. I do think they all tend to still see you as a number though and less like a couple who is struggling
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
My insurance covered some of the cost. I think it was between $100-$200 per visit after insurance.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We never explored either option
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of Michigan.
We just had a very bad experience and decided to never go back. The strain on our emotional health was just horrible. Not just because of the horizons fluctuations due to the treatments, but just the level of care for us as an actual couple desiring to have a family. The one conversation I had with Dr. Dodd’s was the my comfort I felt there (which was during my misscarriage)
2
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
8
9
Age 30 - 34
4 IUI
2 IVF
Male Factor
Poor Egg Quality
Other
Income $50K - $99K
Sales Representative
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Dodd’s was very friendly and informative every step of the way. He was very compassionate when we had a miscarriage. He did adjust our meds protocol for our second retrieval which we had wonderful results with. However, I did always feel rushed during our consults...We moved onto IVF and the first retrieval gave us 4 embryos. We transferred two and I became pregnant with a singleton resulting in a miscarriage at 9weeks pregnant. We then transferred the last two 4 months laters, which resulted in a negative pregnancy test. A year later we started the retrieval process again and this time the started the drugs at a stronger dose to jump start my follicles and we received 9 embryos at a 3 day blast. We transferred 2 and one embryo split and I was pregnant with triplets. Unfortunately at 10 weeks I lost the faturnal Twins. However my 3rd baby grew strong and we now have a 6 week beautiful baby girl!
I felt that [The Fertility Center of Michigan] was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings...Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s was very friendly and informative every step of the way. He was very compassionate when we had a miscarriage. He did adjust our meds protocol for our second retrieval which we had wonderful results with. However, I did always feel rushed during our consults.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Be prepared with all your questions for him. So you feel informed of the process you are about to endure.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
I felt that the fertility center was thorough during our treatments and were compassionate during our miscarriage. The only improvement I would like to see is that the doctors do not seem like they are in a rush during consultation. I did feel rushed during those meetings.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We started with IUI and gonal f shots. All resulting in a negative pregnancy test. We moved onto IVF and the first retrieval gave us 4 embryos. We transferred two and I became pregnant with a singleton resulting in a miscarriage at 9weeks pregnant. We then transferred the last two 4 months laters, which resulted in a negative pregnancy test. A year later we started the retrieval process again and this time the started the drugs at a stronger dose to jump start my follicles and we received 9 embryos at a 3 day blast. We transferred 2 and one embryo split and I was pregnant with triplets. Unfortunately at 10 weeks I lost the faturnal Twins. However my 3rd baby grew strong and we now have a 6 week beautiful baby girl!
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
Nurse Sandy is an absolutely wonderful nurse and person! She went above and beyond for me and she was my rock through this whole process! She always made sure I understand all the meds and process and would take multiple calls from me while I was panicking and always made me feel better.
Describe your experience with The Fertility Center of Michigan.
They are all friendly and accommodating. They are very open and will share their infertility stories with their patients. I do feel it would help the financial stress of this process if they allowed payment plans.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
8,000 for the ART program. 5,000 medication 2,000 blood work /ultrasounds, etc.
8
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
10
10
Age 38 - 41
4 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. William Dodds] seemed to really care and wanted us to have a family almost as badly as we wanted to have one...I felt like if I ever needed to talk to Dr. Dodds about something he would make sure he was there for me. You can tell he has been doing this for a long time and creating families is his passion...suggested we move to IVF due to my age of 38...We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
The Fertility Center is extremely knowledgeable and compassionate. Two qualities that are important and needed when a family is going through such a personal and sometimes devastating struggle to make their family bigger...Each one [nurse] again showed compassion and care for our story. Some of them had their own stories which helped to know they sort of knew the struggle we felt...We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
How was your experience with William Dodds at The Fertility Center of Michigan?
We felt like family with Dr. Dodds. I think he truly cares about our story and knows how badly we wanted a family. On the visits we didn't see Dr. Dodds, we saw exceptional and caring Drs I felt like if I ever needed to talk to Dr. Dodds about something he would make sure he was there for me. You can tell he has been doing this for a long time and creating families is his passion.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Keep going. What you are doing is a team effort with Dr. Dodd's. He will do his part and you will need to do your part.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He seemed to really care and wanted us to have a family almost as badly as we wanted to have one.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
My husband and I had been trying to conceive for 4 years prior to seeing Dr. Dodd's. We had tried several IUI's with my OBGYN. One resulted in a pregnancy that ended in a stillbirth at 30 weeks. We never got pregnant on our own or any other time trying IUI with my OBGYN. In the consult with Dr. Dodd's, he talked about trying IUI twice with Clomyd before moving to more intensive treatment. I got pregnant and then miscarried with my first IUI treatment with Dr. Dodds. He then allowed me to try more than 2 IUI's, knowing I was able to get pregnant with the first round. After the 4th or 6th (can't remember how many we did) IUI that year, he then suggested we move to IVF due to my age of 38. My husband and I were hesitant due to the cost. We soon realized we needed to take the next step to IVF. We contacted Dr. Dodd's to let him know we wanted to take the next step and then it moved fast from there. We did the egg retrieval a couple of months later and did a live embryo transfer (3 embryos) two days later. We froze the 5 remaining. I had a successful pregnancy and gave birth to our son at 36 weeks and 5 days in May 2017. We then did an embryo transfer of 3 frozen embryos in March/April 2018 that resulted in a negative pregnancy test. Then in August 2018 we transferred our last 2 frozen embryos with a IUI two days prior to the embryo transfer. This round resulted in a positive pregnancy test. We soon found out we were pregnant with twins. Then I miscarried the twins at 7 weeks. At that point I was done trying due to my age and all that we had been through. We are happy with our son in heaven and our son on this earth. We are so grateful to Dr. Dodds, Dr. Shavell and Dr. Thakur for all their support and care they provided through our treatments. They showed compassion and humanity and some of their own personal stories. I can not say enough good things about The Fertility Center's team of doctors.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Each one again showed compassion and care for our story. Some of them had their own stories which helped to know they sort of knew the struggle we felt.
Describe your experience with The Fertility Center of Michigan.
The Fertility Center is extremely knowledgeable and compassionate. Two qualities that are important and needed when a family is going through such a personal and sometimes devastating struggle to make their family bigger.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We were very happy Dr. Dodds allowed us to transfer 3 embryos on two separate occasions due to my age and my biological clock running out.
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
7
9
Age 30
Fertility Medications
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
I'm diagnosed with recurrent pregnancy loss after three miscarriages. Dr. Shavell suggested a saline sonohysterogram and a endometrial biopsy. The SHG was to check for scar tissue after two D&C's 7 days apart. The biopsy was to make sure the infection (endometritis) in my endometrium was resolved.... Dr. Shavell is to the point, and obviously extremely intelligent and well educated. I'm a person that wants everything explained in detail as I want to absorb all the information I can. I could have asked more questions,
It's a nice environment in a great location. The interior [Fertility Ctr of MI] is modern, but comfortable and welcoming. They offer beverages and have couches. Front desk staff is kind. It did not take long to get an appointment scheduled after being referred. It is a professional environment.... I have not had much interaction with the nurses. I have with multiple MA's and they are not very warm. Clinically they are fine.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is to the point, and obviously extremely intelligent and well educated. I'm a person that wants everything explained in detail as I want to absorb all the information I can. I could have asked more questions, but I wish she had approached us without thinking we were as familiar as why she would suggest some of the procedures. I wanted the detailed reasons why. She is very kind, which is very important to me. I have met with her twice, and am scheduled with her in 1.5 weeks.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Ask your questions, she gives you time.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
Mostly like a human. It was more the MA's that made me feel like a number, than the doctors. The consultation was less warm than the following procedures.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
I'm diagnosed with recurrent pregnancy loss after three miscarriages. Dr. Shavell suggested a saline sonohysterogram and a endometrial biopsy. The SHG was to check for scar tissue after two D&C's 7 days apart. The biopsy was to make sure the infection (endometritis) in my endometrium was resolved. Both came back normal and great, thankfully.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
I have not had much interaction with the nurses. I have with multiple MA's and they are not very warm. Clinically they are fine.
Describe your experience with The Fertility Center of Michigan.
It's a nice environment in a great location. The interior is modern, but comfortable and welcoming. They offer beverages and have couches. Front desk staff is kind. It did not take long to get an appointment scheduled after being referred. It is a professional environment.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Cost has been fine as my insurance has covered appointments and procedures. Thanks to the staff that scheduled the two procedures, she made sure they were scheduled on two different days. Otherwise my insurance only would have covered one. That was a great experience. One negative experience was the Counsyl genetic testing they recommended; I had already had karyotype testing; so, I don't know if it was even necessary, but the MA gave me inaccurate information about being able to cancel the testing when I received an email from Counsyl. Thankfully Counsyl worked with me. I am slightly irritated they do not accept Tricare. My husband is a veteran and in the national guard and soon I will be on his insurance.
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
does not apply
7
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
8
10
Age 28
1 IVF
Male Factor
PCOS
European
Income $0 - $49K
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dodd’s is a great doctor. He didn’t beat around the bush. He told us where we were at and what we needed to do straight up, all while maintaining a warm and open approach. He made us feel very confident in him...For the fresh embryo transfer they prefer to transfer 2 embryos..... He took time to be with us and answer any and all questions we had the whole way through.
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodd’s is a great doctor. He didn’t beat around the bush. He told us where we were at and what we needed to do straight up, all while maintaining a warm and open approach. He made us feel very confident in him and of The Fertility Center as a whole.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Come with lots of questions and ask about anything you are unsure or confused about.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds always wanted to know about our lives and what was going on in them. He took time to be with us and answer any and all questions we had the whole way through.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Kim)
Our ART nurse Kim is extremely knowledgeable. She helped us get all of our appointments set up. She ordered all of the needed medications and helped us get discounts to offset the cost of the medications. She went through every step of the process in detail and answered every question. I left my ART meeting feeling completely confident in my IVF journey at The Fertility Center.
Describe your experience with The Fertility Center of Michigan.
The Fertility Clinic has a great ambiance. It’s very clean and very welcoming. The waiting area has numerous resources for those who are going through fertility assistance. The ladies at the front desk are always on top of there game and get you checked in very fast. All of my appointments have started within 15 minutes of my appointment time. They are very efficient and run things well.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF - ART consultation, egg retrieval, embryo transfer = $8,000 Sperm analysis, wash, and storage = $1000 Ultrasounds = $225 (before insurance) Storage of embryos $400 a year. $100 charged per quarter
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
For the fresh embryo transfer they prefer to transfer 2 embryos.
8
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
9
Age 32
1 IUI
Male Factor
PCOS
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Dodds does go over info in a matter of fact and easy way to understand, but also gets to know you as a person. He calls himself when needed and makes sure you understand the plans moving forward but respects how you want to proceed with treatment. ... We have done one round of IUI Femara Protocol so far. ... We have not conceived yet so are trying another round of that same protocol and increasing the dose of Femara
The [Fertility Center of Michigan] environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. ... There was one instance where the nurse had told me over the phone that she would send the prescriptions in and they were not at our pharmacy after a couple days.
How was your experience with William Dodds at The Fertility Center of Michigan?
We are in the middle of our fertility journey so I haven't had too many encounters with Dr Dodds yet, however the ones I have had been positive. Upon meeting him he was very informative, but in a way thats easy to understand. He let us know what he thought the best plan for us was and also took some time getting to know us. He is professional but understanding and compassionate. He also called me personally the day of our IUI to discuss how it went and his thoughts for moving forward. We are confident and happy with the care we are receiving.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Don't be afraid to ask questions! He is more than happy to elaborate if you don't understand. Also don't be afraid to ask for a different option if you're not comfortable with the one he gives. For example, he thought we may be better off trying IVF but we decided to exhaust the IUI option first. He was supportive of this decision.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr Dodds does go over info in a matter of fact and easy way to understand, but also gets to know you as a person. He calls himself when needed and makes sure you understand the plans moving forward but respects how you want to proceed with treatment.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We have done one round of IUI Femara Protocol so far. We are using Femara, a mid cycle ultrasound, and ovidril injection. We have not conceived yet so are trying another round of that same protocol and increasing the dose of Femara
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff has been supportive, kind, and informative. They encouraged us when we were upset, answered all of our questions without making us feel silly, and have been incredibly professional during treatments.
Describe your experience with The Fertility Center of Michigan.
The environment is welcoming and comfortable. They are professional and organized for the most part. Every person we have encountered has been kind and willing to answer questions. We were really nervous on our first visit but the nurses made it more comfortable. You will first meet with a nurse to go over your information, then your Dr will meet with you in their office. We were very worried that it would be a very emotional experience, but the staff and environment made it much easier than we thought.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
We are only beginning. Our first patient visit we just paid a copay because our insurance covers diagnostic costs. The cost of IUI was $600 (not including our medication, that was an additional $120)
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at The Fertility Center of Michigan.
There was one instance where the nurse had told me over the phone that she would send the prescriptions in and they were not at our pharmacy after a couple days. I called back and another nurse could see that we had talked but that the scripts weren't actually sent. She sent them and it was taken care of quickly.
9
Doctor
William Dodds
Humanity
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
10
10
Age 24 - 27
3 IUI
Prefer not to answer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Young] asks personal real life questions. Not all “doctor” stuff. He sat with both my husband and I, and I didn’t feel “rushed”. It is genuine. He’s funny and kind. He talks about his life to so it’s a mutual connection. Humans need connection in life and he provides this. ... He gives guidance on what to change and his knowledge on how to move on to the next step when the last IUI’s failed. ...
When you walk in the front desk [Fertility Center of Michigan] is fast and to the point to get you signed in. ... My IUI that I had performed NOT by dr young was different then how he did it. ... So consistency was off. ... The nurses are thorough and let you know what the need you to do. They help you to relax and answer any questions you have. ... $500 for IUI ...
How was your experience with James Young (retired) at The Fertility Center of Michigan?
James is a good doctor. He explains the good and the bad. He gives guidance on what to change and his knowledge on how to move on to the next step when the last IUI’s failed. He has improved being relational sense 2014 vists.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Confident.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
He asks personal real life questions. Not all “doctor” stuff. He sat with both my husband and I, and I didn’t feel “rushed”. It is genuine. He’s funny and kind. He talks about his life to so it’s a mutual connection. Humans need connection in life and he provides this.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
First cycle- femara 2.5mg pills cycle day 3-7. Had four mature eggs. I have one daughter from this cycle. Sencond cycle I was put on femara 2.5mg cycle day 3-7 only produce ONE egg. We backed out of the IUI. Third cycle dr young bumped my femara as I only produced one egg last time using 5mg cycle day 3-7 and had four mature eggs. IUI failed Fourth cycle femara 7.5 cycle day 3-7 had four mature eggs. IUI failed.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Fun enjoyable nice kind knowledgeable
Describe your experience with The Fertility Center of Michigan.
When you walk in the front desk is fast and to the point to get you signed in. The nurses are thorough and let you know what the need you to do. They help you to relax and answer any questions you have. One weakness is that one lady in my follow up ultrasound assumes that we had fresh sperm when we ONLY have frozen viles which made me question if she knew what she was doing and made me feel uneasey about having my IUI done. My IUI that I had performed NOT by dr young was different then how he did it. So that was odd. He put a sponge thing to hold in sperm and the other IUI did not have that. So consistency was off.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
$500 for IUI
10
Doctor
James Young (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
10
10
Age 29 - 31
3 IUI
Endometriosis
Unexplained
Other
European
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
It was determined I have a heart-shaped (bicornuate) uterus ... He [Dr. Dodds] has stuck with us and has kept us hopeful during a tough journey. He is always comprehensive in his treatment planning and when a treatment hasn't proven to be successful, he is great about tweaking things or offering other options. He is direct and very smart. He is also caring and empathetic. If I had to start treatment over, I would absolutely stick with him as my doctor.
Great staff [Fertility Center of Michigan], although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. ... IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K.
How was your experience with William Dodds at The Fertility Center of Michigan?
Even though we haven't had our miracle baby yet, I still am so thankful for having Dr. Dodds as our doctor. He has stuck with us and has kept us hopeful during a tough journey. He is always comprehensive in his treatment planning and when a treatment hasn't proven to be successful, he is great about tweaking things or offering other options. He is direct and very smart. He is also caring and empathetic. If I had to start treatment over, I would absolutely stick with him as my doctor.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Schedule to meet with him if you have questions and make sure to bring a list of questions! He is great about explaining options and also great about listening to you.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
When we first started medicated cycles at The Fertility Center, I rarely saw any of the doctors, but when I did, it was always a good experience. However as we have continued on through IUIs, then IVF, a miscarriage, the care has gotten more and more personalized and Dr. Dodds has been extremely empathetic, thorough, and generous. He has squeezed us in when the schedule was "full" and never rushes the conversation when we meet with him.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
He first ordered blood work, sperm analysis, and HSG for diagnostic testing. It was determined I have a heart-shaped (bicornuate) uterus, otherwise we were unexplained. Multiples is a big risk with this condition, so he made sure to start me out on the lowest dose of Femara when I started medicated cycles. He had me come in for one midcycle US and we were able to adjust meds to get the anywhere from 1-3 follicles. After 4 cycles on femara, we met with him and he offered IUI or IVF. I was close to overproducing follicles a couple times (and again multiples is risky for me), so IVF would be more predictable. But, due to cost, we decided to do IUIs first and he was very understanding. We added in injectables to help with egg quality and ended up having to cancel our first month due to overproducing. After that, he had me come in a lot earlier and more frequent to monitor closely. The next 3 IUIs went smoothly (except for not getting a positive pregnancy test!). We then moved on to IVF. Before starting, I was on birth control for 6 weeks to quiet everything. We had a great retrieval with 17 eggs retrieved, 16 mature, all 16 fertilized, and 12 made it to day 2 freeze. I had to do a freeze-all because of risk of hyperstimulation. After our first day 3 embryo FET, I got pregnant, but miscarried at 10 weeks. I then went on to do 3 more FETs, all failed. We met with him after each FET to discuss next steps. He did try an immune protocol for resistant uterus for the last two FETs due to some indications that I may have autoimmune issues. This last FET we ended up transferring two embryos, as we hadn't had luck with single embryo transfers. After 4 transfers and 5 embryos transferred, we met again and Dr. Dodds had discussed our case with the other three doctors at the practice and gave us several options moving forward. We are now considering doing a fresh round of IVF and PGS testing all embryos, new and old. We got karyotyping done on me and are waiting on results. I also have a hysteroscopy scheduled for next week to look at the inside of the uterus to determine if anything obvious could be preventing implantation.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
There are a lot and they are all super nice and helpful. Early in our time at the Fertility Center, I sometimes felt like I had to remind some of them about certain unique parts of my case, but as we have moved on to IVF, the nurses seem to be very up to speed.
Describe your experience with The Fertility Center of Michigan.
Great staff, although sometimes tough to get through on the phone immediately to someone (obviously not including emergencies). Often I have to leave a message and wait for a call back to schedule or to have questions answered. But, everyone is always helpful! They run things efficiently and are good about getting back to you that day if indicated.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF without PGS for healthy 28-30y.o. was about 8-10K. With PGS clinic cost is about 12.5K and seperate PGS fee is 5.8K. IUI ended up being about 1.5K per cycle. Medicated cycles alone were pretty cheap, usually $100-200.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
With a bicornuate uterus, we were encouraged to transfer one embryo. Not until our fourth transfer did we end up transferring two. Dr. Dodds went over all the pros/cons with us.
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
9
Age 35
1 IVF
European
Other
Income $50K - $99K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Thakur] always greeted me or us with a warm smile, a hand shake, and some sort of memory from previous conversations even if it wasn’t treatment related. She has given excellent advice in times of stress and she is very good expressing concern based on experience and allowing you to make the final decisions in your journey...She expressed concern about not “wasting time” and that we will need to be more aggressive as we go. We left the consultation feeling confident in our new RE. I believe it take some a special confidence and tremendous courage to put faith in your doctor and we felt both and still feel both working with Dr Thakur.
Each time I call [The Fertility Center of Michigan- Grand Rapids], I am greeted genuinely and the nurses are so good and answering all my questions and making sure I understand their answers or anything I may be confused on. They are prompt when having to return my call as well. They are incredibly friendly and very knowledgeable...They have a few locations to serve the Michigan community. I have the option of two locations that are fairly close to me which I appreciate. They coordinate my appts well with my work schedule. I also appreciate that. The staff is friendly and at this stage, I haven’t seen any weaknesses.
How was your experience with Mili Thakur at The Fertility Center of Michigan?
Dr Thakur’s approach is that of passion, compassion, expertise, and specialized education. She specializes in individualized care and doesn’t make you feel polarized based on your journey thus far. Her first question to my husband and me was “What is it that you have planned for your treatment. What would you like to this journey to be?” We expressed our thoughts on med induced cycles with timed inter course and if those failed after a few attempts, we would like to move on to IUI. After looking at our medics history, she agreed that that is a good approach. She expressed concern about not “wasting time” and that we will need to be more aggressive as we go. We left the consultation feeling confident in our new RE. I believe it take some a special confidence and tremendous courage to put faith in your doctor and we felt both and still feel both working with Dr Thakur.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
Be honest about your journey. She is very receptive. She has the experience to guide not only to where you want to go, but down the path you want to travel. She gives excellent and advice and has a fact based approach to back it up. Don’t be afraid to ask questions and for clarity.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
She always greeted me or us with a warm smile, a hand shake, and some sort of memory from previous conversations even if it wasn’t treatment related. She has given excellent advice in times of stress and she is very good expressing concern based on experience and allowing you to make the final decisions in your journey.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
We started off trying 50mg of Clomid, with prenatals, Vitamin D supplements because let’s be honest, living in Michigan doesn’t provide optimal Vitamin D. I’m also taking Synthroid to keep my T-SHIRT down to a level that can sustain pregnancy. She felt strongly that my ovaries would respond well to 50mg of Clomid, and they did! Although I have had 3 failed cycles, she holds confidence in us moving on to IUI. She wants to put me on Progesterone to lengthen my Luteal Phase and increase the Clomid to 100mg to give us optimal rate of success. We are very excited to move forward!
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Each time I call, I am greeted genuinely and the nurses are so good and answering all my questions and making sure I understand their answers or anything I may be confused on. They are prompt when having to return my call as well. They are incredibly friendly and very knowledgeable
Describe your experience with The Fertility Center of Michigan.
They have a few locations to serve the Michigan community. I have the option of two locations that are fairly close to me which I appreciate. They coordinate my appts well with my work schedule. I also appreciate that. The staff is friendly and at this stage, I haven’t seen any weaknesses.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
My insurance has covered a great deal of my office visits and ultrasound appointments. I have paid maybe $300 out of pocket so far for Clomid cycles with timed intercourse. The IUI will be $600 our the door and I think that’s affordable as all get out. This clinic is known for their success rates and fair pricing. Lowest in the state if I’ve not mistaken.
9
Doctor
Mili Thakur
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
8
10
Age 35 - 36
1 IVF
Male Factor
Tubal Blockage
Unexplained
European
Income $100K - $199K
Teacher
1st of 4 Docs
Neutral
Strongly Recommends
Unsuccessful
I was provided information [by Dr. William Dodds] on the risks of single vs. multiple and the recommended number to implant based on my age...altered treatment for my second round of IVF to achieve better results. He is friendly and willing to answer any questions. However, it did not seem like he knew me as a patient and what my experience was and needed to go through my chart right before meeting me.
Even though I met with several nurses [at The Fertility Center of Michigan] over the course of treatment, they each were kind, knowledgeable, and were able to answer any questions I had. They took my concerns seriously and accommodated me as needed...There was just some miscommunication this last cycle with the medications I was supposed to be on and when I was supposed to start. It is unclear if it was more the pharmacy's fault or the clinic's, but it was stressful not receiving medications until the day before I was supposed to start my medications.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is very knowledgeable and has lots of experience. He is compassionate in the room and will call depending on the result. He also provides hope for future round of treatment. It may be that he has too many patients, as it seemed as though he did not remember me and needed to look over my chart prior to each meeting.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Make sure to ask lots of questions.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds altered treatment for my second round of IVF to achieve better results. He is friendly and willing to answer any questions. However, it did not seem like he knew me as a patient and what my experience was and needed to go through my chart right before meeting me.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
For my first IVF cycle - I was on the antagonist protocol with Cetrotide, Menopur and Gonal-F. This produced 13 eggs, 8 fertilized and 4 embryos. We transferred two on a fresh cycle and two on a frozen cycle on none of them stuck. For my second cycle (current), I am on the microdose flare Lupron protocol. Three days after stopping birth control I start on 20 units of microdose Lupron twice a day. Two days of that I began 450 IU of Gonal F in the evenings. I have also had an endo scratch and will use Embryogen for this cycle in order to help with implantation. Egg retrieval is in 2-3 days.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Even though I met with several nurses over the course of treatment, they each were kind, knowledgeable, and were able to answer any questions I had. They took my concerns seriously and accommodated me as needed.
Describe your experience with The Fertility Center of Michigan.
The clinic is very efficient in terms of planning for treatment and getting you in for ultrasounds and blood work. They meet with you after most appointments to make sure you are clear are the next steps. In terms of weaknesses, there was some miscommunication with the pharmacy regarding my medication and sometimes it can be difficult to get answers regarding insurance issues. But, overall, they care about their patients and want success for everyone.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF treatment with ICSI was around $9000; ultrasounds and blood work were separate costs. Medication was between $2800-$3400
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I was provided information on the risks of single vs. multiple and the recommended number to implant based on my age.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
There was just some miscommunication this last cycle with the medications I was supposed to be on and when I was supposed to start. It is unclear if it was more the pharmacy's fault or the clinic's, but it was stressful not receiving medications until the day before I was supposed to start my medications.
8
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 31
Male Factor
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Shavell was kind and seemed deeply aware of the stress and emotions that go along with infertility. ... I feel she is always actively listening to me. She makes eye contact and is reassuring with her body language. She ensures you feel comfortable and your voice is heard at your appointments. ...She always made sure I knew what the next step of the process was and that I was comfortable with it. What I like most is she reminds you that you are strong and capable of handling the stress and struggles of IVF.
The prices seemed reasonable and seemingly followed other average costs. The building was very clean and well designed. It [Fertility Center of Michigan] was relaxing atmosphere and the waiting room was calming and inviting. While walking through the halls other staff members greeted you. ... [Nursing Staff] Very kind and welcoming. All my phone calls were pleasant and my interactions at the center were great
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell was kind and seemed deeply aware of the stress and emotions that go along with infertility. She always made sure I knew what the next step of the process was and that I was comfortable with it. What I like most is she reminds you that you are strong and capable of handling the stress and struggles of IVF.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
She is ready to work for you and make sure you are ready for the work!
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
I feel she is always actively listening to me. She makes eye contact and is reassuring with her body language. She ensures you feel comfortable and your voice is heard at your appointments.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
Gonal-F, Follistim, Menopur, hCG
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Very kind and welcoming. All my phone calls were pleasant and my interactions at the center were great
Describe your experience with The Fertility Center of Michigan.
The prices seemed reasonable and seemingly followed other average costs. The building was very clean and well designed. It was relaxing atmosphere and the waiting room was calming and inviting. While walking through the halls other staff members greeted you. The only weakness for me was that I lived far away from the clinic.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
ART case management $1850 (deposit to schedule) Follicle Puncture/ Oocyte Retrieval $1795 Culture and Fertilization of Oocytes/Embryos $1570 Embryo Transfer $1060 Abdominal Ultrasound $225 ICSI $1850 Assisted hatching $630 Blastocyst Culture $620 Cryopreservation of Embryo $910 Cryopreservation of Oocytes $910 Time Lapse Photography $805 Embryogen $465 Thawing of cryopreserved embryos $1075 This is the cost breakdown provided to me. Obviously I did not require everything here. My total from this list was $10,065
Describe Valerie Shavell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I was education on risks and likelihood of successful implantation.
10
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 34
1 IUI
Diminished Ovarian Reserve
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
We went to see Dr Thakur after I suffered an ectopic pregnancy. She actually validated our loss. Also, after some test results came back showing that I was in DOR, she sat down with us for an hour and a half and discussed what all that meant. Also, after our next loss, she sat down with us to discuss what she thought the cause of that was.... We both felt like Dr Thakur was very smart. She takes the time to go over all the options. I never felt pressured to do one course of treatment over the other. She outlined what she thought would be the best course of treatment and how long we should go through with that and when to move on.
I love that the fertility center has multiple locations and super flexible hours for monitoring ultrasounds! I do wish that the drs spent one more day in Mason. I also feel like the pricing is reasonable versus a lot of other clinics.... The nurses for the most part are great! They respond very quickly to phone calls. I do feel like they are a little overwhelmed because a lot of times they don’t know the full extent of “your case” which I wish they did. Also, a lot of times you have to call and get test results versus them calling you. They are all very patient and compassionate and do take time to listen to your concerns.
How was your experience with Mili Thakur at The Fertility Center of Michigan?
My husband does not love seeing drs, especially after we went through an ectopic pregnancy and a lot of unknowns. We both felt like Dr Thakur was very smart. She takes the time to go over all the options. I never felt pressured to do one course of treatment over the other. She outlined what she thought would be the best course of treatment and how long we should go through with that and when to move on.
What's one piece of advice would you give a prospective patient of Mili Thakur at The Fertility Center of Michigan?
Ask lots of questions! Also, if you have information about something that you’ve read online, tell her about it. She is very smart and will tell you whether or not there is any sort of evidence to back it up.
During treatment, were you treated like a number or a human with Mili Thakur at The Fertility Center of Michigan?
We went to see Dr Thakur after I suffered an ectopic pregnancy. She actually validated our loss. Also, after some test results came back showing that I was in DOR, she sat down with us for an hour and a half and discussed what all that meant. Also, after our next loss, she sat down with us to discuss what she thought the cause of that was.
Describe the protocols Mili Thakur used in your cycles at The Fertility Center of Michigan and their degree of success.
We have always done femara and ovidrel because I respond well to the femara. The first month I only had one mature follicle so she upped my dose and I seem to be responding well to that!
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nurses for the most part are great! They respond very quickly to phone calls. I do feel like they are a little overwhelmed because a lot of times they don’t know the full extent of “your case” which I wish they did. Also, a lot of times you have to call and get test results versus them calling you. They are all very patient and compassionate and do take time to listen to your concerns.
Describe your experience with The Fertility Center of Michigan.
I love that the fertility center has multiple locations and super flexible hours for monitoring ultrasounds! I do wish that the drs spent one more day in Mason. I also feel like the pricing is reasonable versus a lot of other clinics.
Describe the costs associated with your care under Mili Thakur at The Fertility Center of Michigan.
Our initial appointment was $285 and every appointment after that was $180. Ultrasounds were about $110. The IUI is around $700. For us, the femara was covered by insurance but the fertility center helped me get the best price for ovidrel at about $95/shot.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
Describe the specific things that went wrong at The Fertility Center of Michigan.
Sometimes, I have to call for test results, especially beta HCG test results, when you’re on the edge of your seat, waiting for those results is hard.
10
Doctor
Mili Thakur
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
8
8
Age 32
1 IUI
Endometriosis
European
Income $0 - $49K
Teacher
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
I have only seen Dr. Dodds once, but he was pretty good when we met with him. He met with us in his office instead of an exam room. He took the time to review all of my previous tests and surgery.... I did feel like he was a little matter of fact and didn't explain things in great detail. He just laid out the plan and gave us the next step. I left a little bit confused and felt a little like we had been rushed into moving forward with an IUI.
It's a great clinic [Fertility Ctr of MI], but it's very big. I was hoping for more of a compassionate atmosphere, but it's pretty business-like. I do appreciate that some of the front desk ladies have started to recognize me.... Some of the nurses were friendlier than others. They all seemed to be very knowledgeable and I felt comfortable with their recommendations. They were always very matter of fact and never really asked me about how I was doing though. T
How was your experience with William Dodds at The Fertility Center of Michigan?
I have only seen Dr. Dodds once, but he was pretty good when we met with him. He met with us in his office instead of an exam room. He took the time to review all of my previous tests and surgery. He asked us about our jobs. He had a connection to the place where my husband works and he told a long story about that. I appreciated that he waited until the end of the appointment to talk to us about that. I did feel like he was a little matter of fact and didn't explain things in great detail. He just laid out the plan and gave us the next step. I left a little bit confused and felt a little like we had been rushed into moving forward with an IUI.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Make sure you ask questions! We didn't really know what to ask at the time but we felt like we left with more questions than answers.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds took the time to talk to us about our jobs and life.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Dodds suggested that we start moving forward with an IUI. He put me on Femara, an ovidrel injection, and progesterone. He didn't really explain what each of these did or why I was taking them. After my husband and I discussed it, we weren't comfortable moving forward with the IUI right away. I called back and talked to a nurse about it. We decided to try timed intercourse first. So, she said to take the Femara and the progesterone, but I could wait on the Ovidrel. I went in for a mid-cycle ultrasound and the nurse told me when to have intercourse. After a negative pregnancy test that month, we decided to go forward with the IUI. Then it was back to the Femara, Ovidrel, and Progesterone. Then a mid-cycle ultrasound and the insemination. The Progesterone gave me really bad side effects so after I called and asked, my dosage was reduced by half and that seemed to help. I got another negative pregnancy test, so we started all over again. I am currently scheduled for another IUI later this week.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Some of the nurses were friendlier than others. They all seemed to be very knowledgeable and I felt comfortable with their recommendations. They were always very matter of fact and never really asked me about how I was doing though. This is a very emotional experience and I would have liked that to be acknowledged a little more.
Describe your experience with The Fertility Center of Michigan.
It's a great clinic, but it's very big. I was hoping for more of a compassionate atmosphere, but it's pretty business-like. I do appreciate that some of the front desk ladies have started to recognize me.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
My initial appointment and ultrasounds are covered by insurance. The IUI procedure was $500. The meds were ordered through a pharmacy and were $100-$200 each cycle.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call with results
Describe the specific things that went wrong at The Fertility Center of Michigan.
I had a blood test done that I never got the results for. I finally had to ask about it a month later.
8
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 33 - 34
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Accountant
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. James Young] evaluated my past before I came in and knew what tests to run to find the problem. He explains things in terms that we can understand... definitely took his time with us when we would meet to discuss plans. He didn’t rush us out of his office to get on to the next patient. He seems to care about his patients and their past...resulted in 4 eggs retrieved, one embryo frozen (Grade 3). About to start another cycle with same meds but add clomid on day one. We will be doing PGD testing which is why we froze the one embryo.
They [the nurses at The Fertility Center of Michigan] know the protocols and if they were unsure how to proceed they would always let me know they would ask the Dr and let me know that day. I always knew what was happening. If I had any questions they would explain everything very well...Paid $10,500 for first cycle and $3000 for the next 2 (multi cycle discount up to 3 cycles). Medications cost $130 for first cycle.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
At first he seemed quiet and I wasn’t sure what to think of him, but towards the end of our first appointment I knew he was very good at his job just by what he was explaining to us. He evaluated my past before I came in and knew what tests to run to find the problem. He explains things in terms that we can understand.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Ask questions if you are unsure.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
I feel like Dr. Young definitely took his time with us when we would meet to discuss plans. He didn’t rush us out of his office to get on to the next patient. He seems to care about his patients and their past.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
First cycle used fermara only. Resulted in a pregnancy that ended at 16.5 weeks, no reason found. Second cycle used 375 Gonal F And 75 menopur for about 9 days (ganirelix and HCG shot towards the end also) resulted in 4 eggs retrieved, one embryo frozen (Grade 3). About to start another cycle with same meds but add clomid on day one. We will be doing PGD testing which is why we froze the one embryo.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
They know the protocols and if they were unsure how to proceed they would always let me know they would ask the Dr and let me know that day. I always knew what was happening. If I had any questions they would explain everything very well.
Describe your experience with The Fertility Center of Michigan.
Organized, helpful, compassionate workers. Front desk staff very helpful and work with your schedule. So far my experience has only been good there. They get you in quickly and there isn’t much of a wait at any appointment.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
My insurance covers all ultrasounds and 4 estrogen blood draws a month. Paid $10,500 for first cycle and $3000 for the next 2 (multi cycle discount up to 3 cycles). Medications cost $130 for first cycle. Office visits were covered by my insurance.
Describe James Young (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
The Dr. seems to want to transfer 2 for our case as I have trouble carrying them so the hope is that at least one will stick.
10
Doctor
James Young (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
9
10
Age 31 - 34
3 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Young (and other doctors at this office) have always treated me well. They listen to my questions and concerns and address them wuth kindness, patience and understanding. I can't imagine going through this with any other doctor.... He has a dry sense of humor which always makes me smile. He and his wife also went through fertility treatments which give a better understanding of what a patient is going through.
This clinic [Fertility Ctr of Michigan] is amazing. They go above and beyond to communicate with patients and ensure quailty care. Infertility is difficult, and the staff at this clinic make it bearable. One weakness is that certain appointments can only be scheduled at certain a time of day, which is not always convenient.... A round of IUI was generally atounf $1,500 and IVF was around $9,000. You can apply for the Assured program, which costs around $19,000 and you get up to 3 IVF cycles, if they are all unsuccessful you get almost all of your money back.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
Dr. Young is kind and understanding. He has a dry sense of humor which always makes me smile. He and his wife also went through fertility treatments which give a better understanding of what a patient is going through.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Ask questions. He likes Ohio State, so you have to look past that flaw. (Go Blue!)
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
Dr. Young (and other doctors at this office) have always treated me well. They listen to my questions and concerns and address them wuth kindness, patience and understanding. I can't imagine going through this with any other doctor.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Early on, we used a medication that had the opposite affect on my system, this was adjusted for the next cycle. This was more successful. It's difficult to remember all of the things we have done. Dr. Young was always very honest with us. I felt that he gave us all the facts and helped us to make decisions based on our personal case.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
I love the nursing staff. They are very knowledge and go the extra mile to make sure patients are fully prepared throughout the process.
Describe your experience with The Fertility Center of Michigan.
This clinic is amazing. They go above and beyond to communicate with patients and ensure quailty care. Infertility is difficult, and the staff at this clinic make it bearable. One weakness is that certain appointments can only be scheduled at certain a time of day, which is not always convenient.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
A round of IUI was generally atounf $1,500 and IVF was around $9,000. You can apply for the Assured program, which costs around $19,000 and you get up to 3 IVF cycles, if they are all unsuccessful you get almost all of your money back.
9
Doctor
James Young (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
7
8
Age 29 - 30
5 IUI
Diminished Ovarian Reserve
Endometriosis
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
Dr. Young is definitely very wise and I felt I could trust him with our treatments. Personally, I feel like his bedside manners could improve a little. He is very kind and thorough, but somewhat awkward at times. I felt like I had to push treatment changes when things didn't work but that's also largely a part of my personality. He always explained things in an easy-to-understand way.... I responded very well to Femara 5mg for my IUIs, so we stuck with that for 3 cycles. Although I was ready to change things up, I understood how he wanted to keep the course.
Strengths [Fertility Center of MI]: location, cost, easy to get you on the schedule for appointments, not a long wait for treatments (including IVF), wonderful nurses and sonographers. Weaknesses: you almost always have to leave a voicemail and wait for a nurse to call you back, very little interaction with the RE.... Erica is fabulous and so sweet! There have been a few more that have really showed me compassion, including Kristi. But my favorite staff member is actually a sonographer, Shana.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
Dr. Young is definitely very wise and I felt I could trust him with our treatments. Personally, I feel like his bedside manners could improve a little. He is very kind and thorough, but somewhat awkward at times. I felt like I had to push treatment changes when things didn't work but that's also largely a part of my personality. He always explained things in an easy-to-understand way.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Keep in mind that although he can come off a little quiet or awkward at times, I do believe he has plenty of wisdom and experience to handle direct treatment courses. I'm still undergoing treatment (more aggressive, I'll add) so I'm very curious to see how my thoughts on him will change, if at all!
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
Dr. Young is very kind and remembered some minor details about my previous cycles, which I really appreciated.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I responded very well to Femara 5mg for my IUIs, so we stuck with that for 3 cycles. Although I was ready to change things up, I understood how he wanted to keep the course. I was also thankful to move on to Gonal-F for IUI #4, though my dose was small (75iu nightly). I actually responded with fewer follicles than on 5mg Femara. My 5th and final IUI, we tried a higher dose of Follistim (125iu) and I responded very well! Almost too well: 6 follicles. I'm very glad my clinic was upfront and honest with me about the risks and let me make that decision alongside of them. We still went for that IUI and it was a negative, but I feel very good about that last shot IUI: we tried our best and I feel much more comfortable moving forward with IVF, especially since I've gotten comfortable with injections.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Erica is fabulous and so sweet! There have been a few more that have really showed me compassion, including Kristi. But my favorite staff member is actually a sonographer, Shana. She is SO good at what she does and is insanely sweet and compassionate! I plan on requesting her for all my future scans, when possible.
Describe your experience with The Fertility Center of Michigan.
Strengths: location, cost, easy to get you on the schedule for appointments, not a long wait for treatments (including IVF), wonderful nurses and sonographers. Weaknesses: you almost always have to leave a voicemail and wait for a nurse to call you back, very little interaction with the RE.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
I have zero fertility coverage besides 50% coverage for meds (which I realized was truly nothing since most pharmacies have an agreement and give women who are completely out of pocket a discount, so my med coverage didn't really do anything). Specifically with my clinic, a semen analysis was around $130. IUI including the sperm wash was $500. Most ultrasounds/appointments were in the $100 range, depending on your coverage, of course.
Describe James Young (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We are just about to start our first IVF cycle with Dr. Young, so I can't speak about embryo transfers yet. But, I did trigger and have an IUI with 6 follicles and they were very straightforward and honest with me about the risks. You could tell it was very important to them that I knew what I was doing.
7
Doctor
James Young (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
8
8
Age 32 - 35
5 IUI
1 IVF
Endometriosis
Poor Egg Quality
Other
European
Income $100K - $199K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Dodds honestly cares about the end result and how it’s effecting you. He’s gone out of his way to personally pick up the phone in good and bad circumstances.... Dr. Dodds is willing to explore all avenues and alters your treatment as needed. I have noticed that amongst friends going through treatment, he does work through trends in the market (uterine scratch, embryogen, etc.). He is upbeat and has positive relations with his team at the clinic.
The office team [The Fertility Center of Michigan] up front seems to change regularly but there are a couple of key long term employees I’ve noticed....Shana, the ultrasound tech, is the best! She is so sweet and knowledgeable.... My primary nurse, Sandy, was excellent....There are a couple nurses on the team that I would not rate as high either due to competency or low sensitivity.... I question the ability of the lab with ICSI. I need to research their success rates in comparison to other labs but I lost a lot of eggs after attempting ICSI fertilization.
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is willing to explore all avenues and alters your treatment as needed. I have noticed that amongst friends going through treatment, he does work through trends in the market (uterine scratch, embryogen, etc.). He is upbeat and has positive relations with his team at the clinic.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
Do your research and go through every option that you have available to you. For example: ICSI, time lapsed photography, genetic testing. Decide what is right for you and ask the hard questions including success rates with each treatment.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Dr. Dodds honestly cares about the end result and how it’s effecting you. He’s gone out of his way to personally pick up the phone in good and bad circumstances.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
For our IVF cycle we did ICSI (which is apparently used on 90% or so patients at TFC), time lapsed photography (differentiates between quality and keeps them in one enclosed space versus taking them out to check under a microscope), day 3 transfer (standard at this clinic), and freeze all cycle (I was at risk for hyper stimulation).
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy)
My primary nurse, Sandy, was excellent. I felt that I was in great care with her from the beginning. There are a couple nurses on the team that I would not rate as high either due to competency or low sensitivity. I’d say the majority are above average in bedside manner though.
Describe your experience with The Fertility Center of Michigan.
I question the ability of the lab with ICSI. I need to research their success rates in comparison to other labs but I lost a lot of eggs after attempting ICSI fertilization. The office team up front seems to change regularly but there are a couple of key long term employees I’ve noticed.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
Shana, the ultrasound tech, is the best! She is so sweet and knowledgeable.
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I became pregnant with twins after the first transfer (two embryos). We lost both of them at eight weeks. Therefore, knowing that pregnancy can occur, we opted for a single on the second transfer. Pregnancy did not occur, however.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at The Fertility Center of Michigan.
I was overstimulated even on a low dose. This caused my estrogen levels to skyrocket. They chose to move me over to a freeze-all cycle. In some regard, a freeze-all actually worked out better for me though because I felt recovered before allowing the transfer.
8
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
9
10
Age 41
3 IVF
Diminished Ovarian Reserve
Prefer not to answer
Income $200K - $499K
Doctor
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
You may request him [Dr. William Dodds] as your doctor or see him the first time, but most likely you’ll see different doctors the rest of the way...He made me feel comfortable during the visit. After a dismal first retrieval result (only 2 poor quality embryos made it to day 4), he called personally then changed my plan to multi-cycle plan which is much more cost effective. I saw him just one more time after the initial visit, as his other colleagues did the procedures. After 2 retrievals, I had an FET which was successful
They were very flexible [for monitoring appointments at The Fertility Center of Michigan], and the good thing was they have a lot of clinics so if the schedule would not work out in a clinic, you have other options...I thought they were reasonable [cost-wise]. The multi-cycle plan was cost effective. There were no hidden costs...The clinic gave me a choice [on embryo transfer]. I’m not sure if they transfer more than 2...Weakness: very busy practice, so it’s understandable how the organization can be compromised. Their kalamazoo clinic’s waiting room was such that everyone waiting could hear everything you’re discussing with the receptionist. Having a lot of clinics in different parts of michigan made it easier to have ultrasounds done when we were in the process of moving
How was your experience with William Dodds at The Fertility Center of Michigan?
He made me feel comfortable during the visit. After a dismal first retrieval result (only 2 poor quality embryos made it to day 4), he called personally then changed my plan to multi-cycle plan which is much more cost effective. I saw him just one more time after the initial visit, as his other colleagues did the procedures. After 2 retrievals, I had an FET which was successful
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
You may request him as your doctor or see him the first time, but most likely you’ll see different doctors the rest of the way
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
When the first egg retrieval had bad results, he personally called to deliver the news
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We discussed my first egg retrieval with another clinic which had to be terminated as only one follicle was developing during treatment, and his opinion was that my med dosages were too low. Stim meds were increased in dose and the results were better than the first but still not good (2 poor quality embryos produced). The next cycle I took estrogen supplements first to stimulate follicle production and my stim meds were increased further (maximum), and the results were better - 3 embryos but their qualities were better. I decided to do fet then instead of going through a third egg retrieval as we moved and it was too hard to go to appointments for egg retrieval. 2 embryos were transferred, and I had one baby born
Describe your experience with the nursing staff at The Fertility Center of Michigan.
I spoke to a different nurse each time. They were all really nice. You rarely ever call without having to leave a message in the voicemail though. Sometimes they did hive conflicting information though, but just for minor things that I can’t recall anymore
Describe your experience with The Fertility Center of Michigan.
The clinic seems to have a pretty good success rate and is quite popular. I found the costs to be reasonable, and better than the first clinic I went to. No hidden costs (again unlike the first clinic I went to where I was charged $450 every time I talked to a nurse coordinator). Weakness: very busy practice, so it’s understandable how the organization can be compromised. Their kalamazoo clinic’s waiting room was such that everyone waiting could hear everything you’re discussing with the receptionist. Having a lot of clinics in different parts of michigan made it easier to have ultrasounds done when we were in the process of moving
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
They were very flexible, and the good thing was they have a lot of clinics so if the schedule would not work out in a clinic, you have other options
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
I thought they were reasonable. The multi-cycle plan was cost effective. There were no hidden costs
Describe William Dodds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
The clinic gave me a choice. I’m not sure if they transfer more than 2
9
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Successful
8
9
Age 29 - 31
1 IUI
Anovulation
PCOS
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
Neutral
Strongly Recommends
Successful
He [Dr. Dodds] always took time to listen and was so very compassionate. He took the time to explain everything. He always worked to keep a positive attitude no matter what set backs arrived. I can not understate his kindness and how well treated we felt at the fertility center. ... He always took the time to thoroughly explain all treatment. He considered all factors of the potential parents lives and took the time to understand the barriers. Also he always remained so positive.
The costs [at The Fertility Center of Michigan] were fair and well described prior to my consenting for the treatment. They do work with you to try and reduce costs where needed. ... It was nice that they have a lab on site. They have a number of ultrasound suits with consult rooms. Everything was well maintained and created a warm and welcoming environment at a time that can be very frightening.
How was your experience with William Dodds at The Fertility Center of Michigan?
He always took time to listen and was so very compassionate. He took the time to explain everything. He always worked to keep a positive attitude no matter what set backs arrived. I can not understate his kindness and how well treated we felt at the fertility center.
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
The most important thing I had to remember was to stay positive. Follow treatment instructions and if you have questions don’t hesitate to call.
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
He always took the time to thoroughly explain all treatment. He considered all factors of the potential parents lives and took the time to understand the barriers. Also he always remained so positive.
Describe the protocols William Dodds used in your cycles at The Fertility Center of Michigan and their degree of success.
We started out with clomid and timed intercourse. Unfortunately a previous OB has me on Clomid for some time so I did not do many cycles of this. We then moved to estrogen and fsh injections. We continued timed intercourse. We did get a positive but the pregnancy was chemical. We repeated the cycle and achieved pregnancy but had a blighted ovum. We tried one more cycle but could not get a good number of follicles. We took a year off due to back to back losses and a cancer diagnosis in the family. On our first cycle in 2018 we did estrogen, fsh, progesterone and IUI. With this we were successful in achieving pregnancy and had a beautiful baby girl.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
All staff were very helpful. All of them were very knowledge and were able to answer all questions.
Describe your experience with The Fertility Center of Michigan.
Everything for me went very smoothly. I have no complaints. It was nice that they have a lab on site. They have a number of ultrasound suits with consult rooms. Everything was well maintained and created a warm and welcoming environment at a time that can be very frightening.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
The costs were fair and well described prior to my consenting for the treatment. They do work with you to try and reduce costs where needed.
8
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
8
8
Age 35
3 IUI
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Prefer not to answer
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
The way the clinic [Fertility Center of Michigan] runs, I don’t see my actual Primary RE often except for consultations and if he happens to be doing the retrieval I will see him. ...Dr. Young is very intelligent and explained everything slowly and in depth, answering all questions. He used evidence based information and cited/provided studies. He’s not the warm and fuzzy type but I don’t need that in a provider. My main critique would be for more follow through from Dr. Young himself but I also understand that’s not possible with how the office is run.
The way the clinic runs [Fertility Center of Michigan], I don’t see my actual Primary RE often except for consultations and if he happens to be doing the retrieval I will see him. ... I was able to start treatment the day of my consultation. The staff is caring and kind and mostly runs on time. They do not batch patients and office runs 7 days a week. It would be nice if there were more morning appointment times for ultrasounds, they also need a program for those paying out of pocket. Only have assured program which many don’t qualify for.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
Dr. Young is very intelligent and explained everything slowly and in depth, answering all questions. He used evidence based information and cited/provided studies. He’s not the warm and fuzzy type but I don’t need that in a provider. My main critique would be for more follow through from Dr. Young himself but I also understand that’s not possible with how the office is run. I always hear from the nurses who are wonderful but don’t always receive the details I want.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
He will do everything he can to customize the protocols to your needs and to meet your requests. While he isn’t the warm and fuzzy type, he’s professional, intelligent, and experienced. I would suggest to anyone to bring a list of questions to a consult and i my experience he was happy to explain discuss all my questions and concerns.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
The way the clinic runs, I don’t see my actual Primary RE often except for consultations and if he happens to be doing the retrieval I will see him. The IVF nurses are my main contact. I would feel more supported If I had more contact with Dr. Young and received more follow up.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I did 2 rounds of clomid and 4 with femara doing timed intercourse, followed by 3 IUI’s with femara (none with injectables d/t lack of insurance coverage. Currently undergoing micro flare IVF. Microdose lupron with gonal -f. I have DOR.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy)
The staff is wonderful, usually runs on time, good communicators and are very caring. They do their best to have my primary nurse see me and call.
Describe your experience with The Fertility Center of Michigan.
I was able to start treatment the day of my consultation. The staff is caring and kind and mostly runs on time. They do not batch patients and office runs 7 days a week. It would be nice if there were more morning appointment times for ultrasounds, they also need a program for those paying out of pocket. Only have assured program which many don’t qualify for.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
IUI -$500 without meds IVF &gt;$10,000 not including ultrasound, blood draws, HSG, Mock embryo transfer, and meds meds are usually $3,000-$6,000 each US about $250 each E2 $115 each progesterone draw $115.
Describe James Young (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I haven’t transferred yet, but the office provides information with studies on the topic and Dr. Young discussed it at length in the consultation as well as the IVF nurse in the prep prior to starting IVF.
8
Doctor
James Young (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Unsuccessful
4
8
Age 33 - 35
5 IUI
Male Factor
Uterine Fibroids
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Dr. Shavell is very nice. She's a little too soft spoken at times; meaning her demeanor is almost too sympathetic. I want answers, I want to take comfort knowing you (the person I am trusting) has a plan of action specifically designed for me and that we aren't just going through the motions.... After my HSG, I had to have a polyp removed. Then we started on 50 mg clomid because that's the starting point, which I responded well to but nothing came of it. We did four cycles on this with the HCG (Ovidrel) shot. Then we moved onto letrozole and Gonal-F.
My number one strength [Fertility Ctr of Michigan] is location. It's perfectly located not too far out of town but far enough where they have they're own parking, which can be key for comfort! It is also a very clean facility with, what seems like, new equipment. Weaknesses, wait times can be excessive; in the waiting room or in the patient rooms.... They are all very friendly! I cannot stress that enough. I love them personality wise, especially the front desk and the ultrasound technician. They are amazing. However, there were times when I called (almost always have to leave a message and a call was returned) where I felt hurried on the phone.
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is very nice. She's a little too soft spoken at times; meaning her demeanor is almost too sympathetic. I want answers, I want to take comfort knowing you (the person I am trusting) has a plan of action specifically designed for me and that we aren't just going through the motions. There were times where I felt she was more focused on me thinking she cared than her actually trying to fix any issues. I also feel she is not very available when needed.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
Ask her to give it to you straight. Also, request a full description of treatments with all the why's explained.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
I don't think, in the beginning, the treatment was custom to my issues. I think they take standard protocol and go through the motions. I had to start fighting for what I wanted. They also are not exactly forthcoming on information. I had to ask a lot of questions I learned through podcasts and others who have gone through it all before.
Describe the protocols Valerie Shavell used in your cycles at The Fertility Center of Michigan and their degree of success.
After my HSG, I had to have a polyp removed. Then we started on 50 mg clomid because that's the starting point, which I responded well to but nothing came of it. We did four cycles on this with the HCG (Ovidrel) shot. Then we moved onto letrozole and Gonal-F. I can't remember the specific dose of letrozole but the injections were 300. I did not respond as well to the letrozole as we had hoped. I am currently going to do one timed cylce of 100 mg of clomid (back to clomid after under-performance of letrozole) while we wait for insurance pre-authorization. If that is approved (different insurance company than the last round) I will have one last IUI cycle of 100 mg Clomid and Gonal-F 450 injections. IF this does not work, we will immediately be moving on to IVF.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
They are all very friendly! I cannot stress that enough. I love them personality wise, especially the front desk and the ultrasound technician. They are amazing. However, there were times when I called (almost always have to leave a message and a call was returned) where I felt hurried on the phone. I also felt like the communication between the team wasn't all that great, where one would tell me one thing about my treatment but the next person I talk with didn't have that same information. That was a little frustrating. I also had to make sure I had all my questions ready to ask, otherwise I wasn't informed of any "extra" information. Honestly, I love the staff, I just worry a little about their efficiency/organization.
Describe your experience with The Fertility Center of Michigan.
My number one strength is location. It's perfectly located not too far out of town but far enough where they have they're own parking, which can be key for comfort! It is also a very clean facility with, what seems like, new equipment. Weaknesses, wait times can be excessive; in the waiting room or in the patient rooms. Also, when my husband goes to drop off his specimen, I wish it was a little quicker for him. He has a very time structured job and gets frustrated that he has to sit there for 15 minutes before the lab calls him back. I think that should be explained better, the whole home to lab process. I would tell a new patient to ask all the questions, nothing is too much when it comes to treatment. Do not expect them to go over every detail with you. If you Type A like me, you'll leave frustrated and feeling like nothing was accomplished.
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
Each IUI is $500 (sperm wash and procedure) plus the ultrasound and office visit. Each visit was a co-pay amount. Hybrid cycle had an extra ultrasound (echogram) which was more than the ultrasound. Medications were all based on what insurance would cover; most of it out of pocket.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
I just had conflicting dosage information a couple times. Seemed like I had to inform the nurse as opposed to her knowing it when she called me.
4
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
10
10
Age 28
7 IUI
1 IVF
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Fertility is serious but Dr. Dodds is able to lighten the mood and make you feel at ease. He genuinely cares about your success...not only did we have a great egg retrieval, embryo transfer, and successful pregnancy with Dr. Dodds but I felt great about it the entire time. I knew that he was doing the best he could for use to ensure success. I like being able to joke around with someone and feel like a friend rather than having a stuffy doctor!
They [The Fertility Center of Michigan] sent my prescriptions to the wrong pharmacy more than once...IVF at the clinic cost about $8000 not including medication...is great but make sure you are your own advocate. They do these procedures and do these appointments every day - I think sometimes the staff forgets that it might be your first appointment. Don't be afraid to ask questions - everyone's more than happy to help...
How was your experience with William Dodds at The Fertility Center of Michigan?
Dr. Dodds is amazing. He has a great personality. Fertility is serious but Dr. Dodds is able to lighten the mood and make you feel at ease. He genuinely cares about your success. I had a great experience with Dr. Dodds - not only did we have a great egg retrieval, embryo transfer, and successful pregnancy with Dr. Dodds but I felt great about it the entire time. I knew that he was doing the best he could for use to ensure success. I like being able to joke around with someone and feel like a friend rather than having a stuffy doctor!
What's one piece of advice would you give a prospective patient of William Dodds at The Fertility Center of Michigan?
I know that fertility is very serious and for some people it's not a joking matter. For us, we had been trying to conceiver for 2 years before we saw Dr. Dodds for IVF. We had been through the ringer with lots of failures and it was just our life at the time and we wanted to be able to talk and joke with someone and make it not so serious. IVF is HARD - might as well try and make it somewhat enjoyable!
During treatment, were you treated like a number or a human with William Dodds at The Fertility Center of Michigan?
Super friendly and helpful. He is a genuine nice guy who cares about your success.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Kim )
All of the nurses at the Fertility Center are great! They treat you like a friend and care about your success.
Describe your experience with The Fertility Center of Michigan.
The Fertility Center is great but make sure you are your own advocate. They do these procedures and do these appointments every day - I think sometimes the staff forgets that it might be your first appointment. Don't be afraid to ask questions - everyone's more than happy to help.
Describe the costs associated with your care under William Dodds at The Fertility Center of Michigan.
IVF at the clinic cost about $8000 not including medication.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at The Fertility Center of Michigan.
They sent my prescriptions to the wrong pharmacy more than once.
10
Doctor
William Dodds
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
6
10
Age 27 - 28
7 IUI
1 IVF
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Strongly Recommends
Success w/ Doc Not sure
Dr. Shavell is super nice and well educated. Our personalities are just very different. She is very, very soft spoken and serious. My husband and I appreciate a more laid back approach. I honestly preferred speaking with the nurses instead of her directly. There was nothing wrong with the way she treated me or anything, our personalities just did not click... I never got a real good explanation of WHY I wasn't getting pregnant. ..She was very sweet and seemed to care a lot about us...
My husband had a nasty encounter with one of the insurance / billing people [at The Fertility Center of Michigan] so that made things very frustrating but other than that I liked everyone there. They are all so welcoming and inviting. I never got a real good explanation of WHY I wasn't getting pregnant. I had never been through something like this and didn't really feel prepared to be doing all the things they were doing. I don't know if that's a lack of educating on their part or a lack of me not asking enough questions. I think sometimes the staff kind of assumes you "know the drill" and don't always go in to as much detail as they should. Just be your own advocate and you will be fine!
How was your experience with Valerie Shavell at The Fertility Center of Michigan?
Dr. Shavell is super nice and well educated. Our personalities are just very different. She is very, very soft spoken and serious. My husband and I appreciate a more laid back approach. I honestly preferred speaking with the nurses instead of her directly. There was nothing wrong with the way she treated me or anything, our personalities just did not click.
What's one piece of advice would you give a prospective patient of Valerie Shavell at The Fertility Center of Michigan?
If you don't mind soft spoken, cut and dry, then you will like her.
During treatment, were you treated like a number or a human with Valerie Shavell at The Fertility Center of Michigan?
She was very sweet and seemed to care a lot about us.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff at the Fertility Center make the office! They are all so great. They take a deep interest in your care and success and are genuinely on your team! It took us over a year of treatments at the Fertility Center to get pregnant and we got to know so many of the nurses it felt like family!
Describe your experience with The Fertility Center of Michigan.
Overall I don't have many complaints about the Fertility Center. My husband had a nasty encounter with one of the insurance / billing people so that made things very frustrating but other than that I liked everyone there. They are all so welcoming and inviting. I never got a real good explanation of WHY I wasn't getting pregnant. I had never been through something like this and didn't really feel prepared to be doing all the things they were doing. I don't know if that's a lack of educating on their part or a lack of me not asking enough questions. I think sometimes the staff kind of assumes you "know the drill" and don't always go in to as much detail as they should. Just be your own advocate and you will be fine!
Describe the costs associated with your care under Valerie Shavell at The Fertility Center of Michigan.
An IUI procedure was $268 (my insurance would cover in full but I had to submit for reimbursement). My insurance covered all office visits after meeting my $125 deductible. The IVF procedure cost around $8000 in just the center costs - not including medications.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at The Fertility Center of Michigan.
One of my prescriptions was not ordered to the correct pharmacy. One time they tried drawing my blood in their lab when I didn't need it done / always used a different lab. Nothing huge or cycle altering occurred.
6
Doctor
Valerie Shavell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources