The Infertility Center of St. Louis

1 doctors work here

Rated 7.1
Strongly recommend: 56%Neutral: 14%Don't recommend: 30%7.1
56% strongly recommend
39 reviews
Operations
7.9
7.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8
8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
863
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Chesterfield
224 S. Woods Mill Road
St. Louis, MO 63017

39 patient reviews

2020, Consult
NPS
10
NPS
10
Age 39
Uterine Fibroids
European
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
From the moment we walked in the room, [Dr. Sherman Silber] was warm and kind to us. He answered all the questions we had once we were told the “why”. He eased anxiety and made sure we felt comfortable. No decisions were forced on us and he was confident he could help...We only had our consultation before we were unable to proceed with anything else because of Covid-19. He clearly laid out a plan for egg retrieval, removal of fibroid, and implantation.
They [The Infertility Center of St. Louis] are prompt to answer questions. Everyone smiled and looked at us like we were friends. It made a big difference because we felt welcomed as we walked through the office...We only had our consultation before we were unable to proceed with anything else because of Covid-19. He [Dr. Silber] clearly laid out a plan for egg retrieval, removal of fibroid, and implantation.
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
From the moment we walked in the room, Dr. Silber was warm and kind to us. He answered all the questions we had once we were told the “why”. He eased anxiety and made sure we felt comfortable. No decisions were forced on us and he was confident he could help.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Expect a kind, gentle soul.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
Dr. Silver was very kind and took the time to answer all our questions. His staff is amazingly warm, kind, and patient. They answer any and all questions and bend over backwards to make sure we feel comfortable.
Describe the protocols Sherman Silber used in your cycles at The Infertility Center of St. Louis and their degree of success.
We only had our consultation before we were unable to proceed with anything else because of Covid-19. He clearly laid out a plan for egg retrieval, removal of fibroid, and implantation.
Describe your experience with your nurse at The Infertility Center of St. Louis. (Assigned nurse: Dena)
Dena is quick to communicate and answer any and all questions. She provided phone numbers for me for certain imaging places, the surgeon, or anything else. She has a personal touch and cares about not just presenting facts, but about our questions and concerns. She is truly compassionate.
Describe your experience with The Infertility Center of St. Louis.
They are prompt to answer questions. Everyone smiled and looked at us like we were friends. It made a big difference because we felt welcomed as we walked through the office. I don’t think they have any weaknesses. I think they are very professional and welcoming.
10
Doctor
Sherman Silber
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 32
Endometriosis
PCOS
Income $0 - $49K
Nurse or HC Services
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I love the fact that we got to spend a good amount of Dr Silber and that he was patient with us and answered all our questions...he got to know our personal history and was able to answer our questions about IVF. The treatment plan was all set up on our first visit but they gave us time to make our decision as well...has suggested Denmark mini IVF for us due to the amount of follicles that I produce due to PCOS. He doesn’t want to over stimulate my ovaries with too much medication. He wants to do low doses of FSH and HCG.
Dena [nurse at The Infertility Center of St. Louis] was very helpful and gave us all the information we asked for plus more...The staff was all very nice. The waiting room is a little small but didn’t bother me. I didn’t like that i couldn’t see anyone behind the counter (the glass had a filter over it). The wait time was very short from what i was told to expect so that was a plus...They were very personable and took time to answer our questions Doctor Nps
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
I love the fact that we got to spend a good amount of Dr Silber and that he was patient with us and answered all our questions. His nurse also was wonderful! I wasn’t expecting much time with Dr Silber but he got to know our personal history and was able to answer our questions about IVF. The treatment plan was all set up on our first visit but they gave us time to make our decision as well. I look forward to the rest of our appointments!
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Just go and see him! He is worth it!
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
They were very personable and took time to answer our questions
Describe the protocols Sherman Silber used in your cycles at The Infertility Center of St. Louis and their degree of success.
Dr Silber has suggested Denmark mini IVF for us due to the amount of follicles that I produce due to PCOS. He doesn’t want to over stimulate my ovaries with too much medication. He wants to do low doses of FSH and HCG.
Describe your experience with your nurse at The Infertility Center of St. Louis. (Assigned nurse: Dena)
Dena was very helpful and gave us all the information we asked for plus more
Describe your experience with The Infertility Center of St. Louis.
The staff was all very nice. The waiting room is a little small but didn’t bother me. I didn’t like that i couldn’t see anyone behind the counter (the glass had a filter over it). The wait time was very short from what i was told to expect so that was a plus.
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
Our total procedure cost is $11,700
Describe Sherman Silber's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Infertility Center of St. Louis.
Dr Silber will only allow up to two embryo transfer and that is what we have decided to do.
10
Doctor
Sherman Silber
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015 - 2018, Successful
NPS
10
NPS
10
Age 37 - 40
Anovulation
Tubal Blockage
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Sherman Silber] listened to our situation and gave us hope...He has been in the field for many years and I trust his experience. He is very kind and genuine. On our first visit he assured us that he could help us and he did not fail us. He runs his clinic very smoothly and I was always given very specific instructions for each transfer and/or retrieval. I never doubted that they knew what they were doing...
[The nurses at The Infertility Center of St. Louis were] Quick to respond to any questions or concerns. Compassionate and understanding...This clinic is a "well oiled machine." I never dealt with anyone that wasn't able to help or answer questions when I needed it. Everyone was kind and professional. It is a large practice, but I never felt that I wasn't a priority. In fact, I felt as if everyone knew me and cared about me.
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
He has been in the field for many years and I trust his experience. He is very kind and genuine. On our first visit he assured us that he could help us and he did not fail us. He runs his clinic very smoothly and I was always given very specific instructions for each transfer and/or retrieval. I never doubted that they knew what they were doing.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Be patient for results. Do not lose hope. Reach out to Dr. Silber or his staff. They are very compassionate and excellent at helping through this process.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
He listened to our situation and gave us hope.
Describe your experience with your nurse at The Infertility Center of St. Louis. (Assigned nurse: Kelsey)
Quick to respond to any questions or concerns. Compassionate and understanding.
Describe your experience with The Infertility Center of St. Louis.
This clinic is a "well oiled machine." I never dealt with anyone that wasn't able to help or answer questions when I needed it. Everyone was kind and professional. It is a large practice, but I never felt that I wasn't a priority. In fact, I felt as if everyone knew me and cared about me.
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
I think a retrieval was about $12,000. A frozen transfer is $5,000. Plus cost of medications.
10
Doctor
Sherman Silber
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Unsuccessful
NPS
6
NPS
7
Age 37
1 IVF
Diminished Ovarian Reserve
Income $100K - $199K
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Silber came from a glowing referral by my obgyn. He is known world wide as an amazing doctor for ivf. However, they don’t know how communicate to you. Not good in explaining the steps and answering the questions that we had... Never really spoke to dr. Silber until day of retrieval. Many emails from nurse for instructions but never spoke in person
[The Infertility Center of St. Louis is] Very busy. You made an appt time but everyone would arrive at 6am and not leave until 8:30am. Too many people trying to get their monitoring done at the same time... He seems to attract a lot of patients and causes it to be really busy. Appt times run past by 1.5 hours most for monitoring.... Dr. Silber has a flat fee and does not work with insurance
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
Silber came from a glowing referral by my obgyn. He is known world wide as an amazing doctor for ivf. However, they don’t know how communicate to you. Not good in explaining the steps and answering the questions that we had
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
Never really spoke to dr. Silber until day of retrieval. Many emails from nurse for instructions but never spoke in person
Describe the protocols Sherman Silber used in your cycles at The Infertility Center of St. Louis and their degree of success.
We did Mini IVF that was unsuccessful. And now we are doing agnoganists and it is looking good so far
Describe your experience with The Infertility Center of St. Louis.
Dr. Silber had been practicing for a long time and had seen many different patients...so he had a lot of experience. He seems to attract a lot of patients and causes it to be really busy. Appt times run past by 1.5 hours most for monitoring.
Describe your experience with your monitoring appointments at The Infertility Center of St. Louis.
Very busy. You made an appt time but everyone would arrive at 6am and not leave until 8:30am. Too many people trying to get their monitoring done at the same time
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
Dr. Silber has a flat fee and does not work with insurance of 6000 (which included blood work and ultrasounds) and then other costs could be through insurance
6
Doctor
Sherman Silber
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
4 of 5
7
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2016 - 2017, Unknown Success
NPS
8
NPS
9
Age 34 - 35
2 IVF
Diminished Ovarian Reserve
Uterine Fibroids
Black or African-American
Income $50K - $99K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
I have diminished ovarian reserve so he [Dr. Sherman Silber] recommended mini ivf which gave me better egg qualities with the lower dose meds...He is very through and knowledgeable. Very honest and blunt. Had options and recommendations that worked for my situation. He is particular about patient satiafaction.he work along side other doctors who specialize in women's health...He will give you his attention and answer anything you need.
She [nurse at The Infertility Center of St. Louis] is good about explaining results, meds, and doctor comments...Cost were cheaper than my first cycle. 500 dollar deposit for procedures. 10000 for retrieval and one transfer. 5000 for each egg transfer...It's a busy clinic but they manage everyone well. It is well organized and communication is good. You do not feel like a number.
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
He is very through and knowledgeable. Very honest and blunt. Had options and recommendations that worked for my situation. He is particular about patient satiafaction.he work along side other doctors who specialize in women's health.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Write down you questions and concerns. On the first visit be patient. He will give you his attention and answer anything you need.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
I felt like a human because if I had questions they answer right away. Called to check on you after procedures.
Describe the protocols Sherman Silber used in your cycles at The Infertility Center of St. Louis and their degree of success.
I have diminished ovarian reserve so he recommended mini ivf which gave me better egg qualities with the lower dose meds.
Describe your experience with your nurse at The Infertility Center of St. Louis. (Assigned nurse: Kelsey Green)
She is good about explaining results, meds, and doctor comments.
Describe your experience with The Infertility Center of St. Louis.
It's a busy clinic but they manage everyone well. It is well organized and communication is good. You do not feel like a number.
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
Cost were cheaper than my first cycle. 500 dollar deposit for procedures. 10000 for retrieval and one transfer. 5000 for each egg transfer.
Describe Sherman Silber's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Infertility Center of St. Louis.
They let you choose between one or two but recommend one depending on age.
8
Doctor
Sherman Silber
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unknown Success
NPS
8
NPS
8
Age 46 - 47
3 Embryo Freezing
Uterine Fibroids
East Asian
Engineer
2nd of 3 Docs
1 IUI With Other Docs
IVF With Other Docs
Donor Sperm
Neutral
Neutral
Success w/ Doc Not sure
I am an older woman and his clinic gave me hope in trying for a baby. In retrospect, I wish I had used donor eggs in the first place but that was entirely my choice to try using my own eggs. I just didn’t accept that my eggs weren’t viable. I responded to Dr Silber’s protocol very easily during each cycle so I think that if I had used donor eggs I might have better results.... I had multiple embryos transferred because of my age I think
This clinic [Infertility Ctr of St. Louis] was located in an older hospital complex in suburban St Louis, right off the highway so it was easy to find. I didn’t have problem with the facilities. I thought it was fine. Most of testing and procedures were done in the hospital.... I had a coordinator that worked with me and gave me timely instructions and test results and answered all my questions. So I knew exactly what to do during each cycle.
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
I am an older woman and his clinic gave me hope in trying for a baby. In retrospect, I wish I had used donor eggs in the first place but that was entirely my choice to try using my own eggs. I just didn’t accept that my eggs weren’t viable. I responded to Dr Silber’s protocol very easily during each cycle so I think that if I had used donor eggs I might have better results.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
If you’re over 40, definitely consider donor eggs. And don’t wait too long to decide on IVF.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
I had a coordinator that worked with me and gave me timely instructions and test results and answered all my questions. So I knew exactly what to do during each cycle.
Describe the protocols Sherman Silber used in your cycles at The Infertility Center of St. Louis and their degree of success.
I really don’t remember the specifics. I just remember injections every night.
Describe your experience with your nurse at The Infertility Center of St. Louis. (Assigned nurse: Kelsey Green)
Always called and emailed me info, instructions on a timely basis. I always knew what I had to do.
Describe your experience with The Infertility Center of St. Louis.
This clinic was located in an older hospital complex in suburban St Louis, right off the highway so it was easy to find. I didn’t have problem with the facilities. I thought it was fine. Most of testing and procedures were done in the hospital.
Describe your experience with your monitoring appointments at The Infertility Center of St. Louis.
The ultrasounds were done in the hospital. The wait was never very long.
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
Around 10000 for each cycle
Describe Sherman Silber's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Infertility Center of St. Louis.
I had multiple embryos transferred because of my age I think
8
Doctor
Sherman Silber
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2012 - 2013, Unsuccessful
NPS
6
NPS
5
Age 29 - 30
2 IVF
2 Egg Freezing
Diminished Ovarian Reserve
European
Income $50K - $99K
Operations
1st of 3 Docs
6 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Sherman Silber] sat and talked with each time during the processs including when I ovulated prior to retrieval. And how he was sorry he missed it and what the next steps should be...He was a fair doctor. While made sure we understood the procedure and what was happening he was also in and out after the first appt...be sure he is reviewing all possible routes that could go wrong.
The clinic [The Infertility Center of St. Louis] was very professional and on point with answers. When you called or emailed they usually responded within an hour...Nicole [nurse] was downright amazing. If I could’ve taken her with me to all my dr appts That would be amazing. She was probably the best I’ve ever dealt with...He [Dr. Sherman Silber] sat and talked with each time during the processs including when I ovulated prior to retrieval.
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
He was a fair doctor. While made sure we understood the procedure and what was happening he was also in and out after the first appt. I thought since he was world renowned it would be a perfect fit for us since we’d been on the journey many years.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Lots of questions and be sure he is reviewing all possible routes that could go wrong.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
He sat and talked with each time during the processs including when I ovulated prior to retrieval. And how he was sorry he missed it and what the next steps should be.
Describe your experience with your nurse at The Infertility Center of St. Louis. (Assigned nurse: Nicole)
Nicole was downright amazing. If I could’ve taken her with me to all my dr appts That would be amazing. She was probably the best I’ve ever dealt with.
Describe your experience with The Infertility Center of St. Louis.
The clinic was part of a hospital that known locally. They had very good reviews which is why chose them at the time. The clinic was very professional and on point with answers. When you called or emailed they usually responded within an hour.
Describe your experience with your monitoring appointments at The Infertility Center of St. Louis.
The earlier the better.
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
Expensive. I spent over $23,000 on treatments
Describe Sherman Silber's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Infertility Center of St. Louis.
He most he would transfer is 2 at any time. Unfortunately I only had 1 embryo after 2 retrieval’s.
6
Doctor
Sherman Silber
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
4
NPS
5
Age 30
Diminished Ovarian Reserve
Male Factor
PCOS
Income $50K - $99K
Teacher
1st of 3 Docs
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Silber is a brilliant doctor but his bed side manner is lacking. He told us out he thought it was but never really proved his theory. He was blunt which can e good but in heartache such as this more compassion is needed....I was one of about 45 women going through this cycle with the same target date...I did mini ivf bc I was told I had low ovarian reserve. I went through egg retrieval in July and got two successful embryos. Then was put back on meds including clomid, birth control, progesterone shots etc. ..
Finances [at Infertility Ctr of STL] weren't clear in the beginning and conflicting info with pregnancy test....I was one of about 45 women going through this cycle with the same target date...Dr Silber is a brilliant doctor but his bed side manner is lacking. He told us out he thought it was but never really proved his theory. He was blunt which can e good but in heartache such as this more compassion is needed....10,500 plus meds
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
Dr Silber is a brilliant doctor but his bed side manner is lacking. He told us out he thought it was but never really proved his theory. He was blunt which can e good but in heartache such as this more compassion is needed.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Seek someone that has been there to help you. It will all be so overwhelming.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
I was one of about 45 women going through this cycle with the same target date
Describe the protocols Sherman Silber used in your cycles at The Infertility Center of St. Louis and their degree of success.
I did mini ivf bc I was told I had low ovarian reserve. I went through egg retrieval in July and got two successful embryos. Then was put back on meds including clomid, birth control, progesterone shots etc. We went through transfer in late October and took a pregnancy test in early November. Both embryos were implanted and we lost both.
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
10,500 plus meds
What specific things went wrong at The Infertility Center of St. Louis?
  • Provided conflicting information
Describe the specific things that went wrong at The Infertility Center of St. Louis.
Finances weren't clear in the beginning and conflicting info with pregnancy test.
4
Doctor
Sherman Silber
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
5
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2014 - 2016, Unsuccessful
NPS
5
NPS
4
Age 29 - 31
3 IVF
Donor Eggs
Unexplained
Income $100K - $199K
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Silber is present at all procedures. My main concern is his lack of philosophy of testing or changing course of treatment when a procedure failed. Instead it was just recommended to set up another ivf procedure.... [at The Infertility Center of St. Louis] Ivf averaged around 12,000 to 15,000. Egg donor retrieval and transfer was 30,000. Transfer of egg donor embryos is around 6,000 per procedure.
[at The Infertility Center of St. Louis] Ivf averaged around 12,000 to 15,000. Egg donor retrieval and transfer was 30,000. Transfer of egg donor embryos is around 6,000 per procedure... Dr Silber is present at all procedures. My main concern is his lack of philosophy of testing or changing course of treatment when a procedure failed. Instead it was just recommended to set up another ivf procedure
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
Dr Silber is present at all procedures. My main concern is his lack of philosophy of testing or changing course of treatment when a procedure failed. Instead it was just recommended to set up another ivf procedure.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
He's very well known in the field. The amount of women coming in and out of the clinic during retieval/transfers was astonishing but it also just makes you feel one of many.
Describe your experience with your monitoring appointments at The Infertility Center of St. Louis.
It was definitely busy and I felt like one of many, however all hospital staff are very nice
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
Ivf averaged around 12,000 to 15,000. Egg donor retrieval and transfer was 30,000. Transfer of egg donor embryos is around 6,000 per procedure.
Describe Sherman Silber's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Infertility Center of St. Louis.
Dr Silber does a mixture. He transfers highest quality eggs and will do two at a time. He will allow three but wants consent to reduce embryos if all three are viable pregnancies.
5
Doctor
Sherman Silber
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
4
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2015, Successful
NPS
10
NPS
10
Age 29 - 34
1 IVF
Male Factor
European
Income $50K - $99K
Teacher
2nd of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Silber is a master doctor. He has incredible knowledge and expertise in the field of reproductive endocrinology.I immediately recognized his intelligence in the field and trusted him completely. He was definitely a straight-shooter and did not waste time with procedures he knew would be unsuccessful. He was very apologetic to us for the unnecessary procedures and treatments we'd received at our first clinic. Because of his high demand and busy schedule, we only saw him a few times throughout our entire process, however, that didn't matter due to the absolute impeccable and successful care we received.
Dr. Silber [of The Infertility Center of St. Louis] is a master doctor. He has incredible knowledge and expertise in the field of reproductive endocrinology.I immediately recognized his intelligence in the field and trusted him completely. He was definitely a straight-shooter and did not waste time with procedures he knew would be unsuccessful. He was very apologetic to us for the unnecessary procedures and treatments we'd received at our first clinic. Because of his high demand and busy schedule, we only saw him a few times throughout our entire process, however, that didn't matter due to the absolute impeccable and successful care we received.
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
Dr. Silber is a master doctor. He has incredible knowledge and expertise in the field of reproductive endocrinology.I immediately recognized his intelligence in the field and trusted him completely. He was definitely a straight-shooter and did not waste time with procedures he knew would be unsuccessful. He was very apologetic to us for the unnecessary procedures and treatments we'd received at our first clinic. Because of his high demand and busy schedule, we only saw him a few times throughout our entire process, however, that didn't matter due to the absolute impeccable and successful care we received.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Don't delay making an appointment with him!
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
Within the first fifteen minutes of our first consultation Dr. Silber discovered why we had not had success at our other clinic and personally apologized for all the unnecessary procedures and grief we had been through.
Describe your experience with your nurse at The Infertility Center of St. Louis. (Assigned nurse: Rachael Schneider)
Very organized and kind
10
Doctor
Sherman Silber
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015, Unsuccessful
NPS
10
NPS
10
Age 21
1 IVF
Male Factor
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Silber called himself to check on us the day of egg retrevial and on transfer day. ... He was very kind, well spoken, well mannered, and respectful. He took his time with us during the consult and during every appointment. ... We would definitely use him again if doing IVF a second time. ... Ask questions, no question is a dumb question, he will answer anything you ask without hesitation.
The entire clinic [The Infertility Center of St. Louis] as a whole is very organized which makes the process much easier. Everyone on the staff was extremely nice and compassionate. I felt very comfortable with all of them. ... We had nothing but a positive experience. ... [Nurse] Very warm and welcoming. Took time to comfort me during visits when she could see/knew that I was struggling.
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
He was very kind, well spoken, well mannered, and respectful. He took his time with us during the consult and during every appointment. His office and staff was warm and welcoming which made our experience very good. We would definitely use him again if doing IVF a second time.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Ask questions, no question is a dumb question, he will answer anything you ask without hesitation.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
All of the nurses were extremely kind and compassionate. Dr. Silber called himself to check on us the day of egg retrevial and on transfer day.
Describe your experience with your nurse at The Infertility Center of St. Louis.
Very warm and welcoming. Took time to comfort me during visits when she could see/knew that I was struggling.
Describe your experience with The Infertility Center of St. Louis.
The entire clinic as a whole is very organized which makes the process much easier. Everyone on the staff was extremely nice and compassionate. I felt very comfortable with all of them. I honestly cannot think of a weakness within the clinic. We had nothing but a positive experience.
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
$20,000 medication included.
10
Doctor
Sherman Silber
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2009 - 2016, Successful
NPS
10
NPS
N/A
Age 25 - 32
2 IVF
2 Egg Freezing
PCOS
Income $0 - $49K
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Successful
Dr Silber is blunt and staight to the point. He doesn't sugar coat things. Some people might not like that, but I appreciated hearing things straight up. I went in for one of my transfers and found out 5 mins before going in that my embryos didn't thaw properly. I cried my eyes out. He wasn't very loving, but he told me what I needed to know and his plan for next time. Personally, I appreciated that...
The coordinator [at Inf Ctr of STL] that was assigned to me kept me well in formed, and made me feel important. She felt bad when things didn't work, and rejoiced with me when they did...
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
Dr Silber is blunt and staight to the point. He doesn't sugar coat things. Some people might not like that, but I appreciated hearing things straight up. I went in for one of my transfers and found out 5 mins before going in that my embryos didn't thaw properly. I cried my eyes out. He wasn't very loving, but he told me what I needed to know and his plan for next time. Personally, I appreciated that.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Dr Silber is brilliant, but doesn't have the best bed side manner. The staff more then makes up for it though.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
The coordinator that was assigned to me kept me well in formed, and made me feel important. She felt bad when things didn't work, and rejoiced with me when they did.
10
Doctor
Sherman Silber
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
2015 - 2019, Successful
NPS
10
NPS
10
Age 26 - 30
2 Fertility Medications
Male Factor
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Our first cycle we used a variety of medicines which were altered [by Dr. SIlber] for our second cycle. Lupron was used the first go around and it was not used the second go around...will only transfer a maximum of two embryos. We transferred two embryos each time. The first time, only one embryo took and the second time both embryos took...was attentive to our case and diligent in his care for us...He was so kind and studied our case diligently. He presented us with a game plan and we jumped on it.
We appreciate he [Dr. Silber] and his staff [at The Infertility Center of St. Louis] tremendously and the care they’ve given us throughout each stage of our fertility process...Mindy [nurse] was absolutely amazing our first go around! I actually only communicated with her when we wanted to try for a second child. It was so easy to shoot her an email and she organized absolutely everything for us!...We spent anywhere from $15,000-$20,000 on each of our cycles in total. We went through a complete cycle the first time and had no embryos left, so we had to do a complete cycle when we wanted to try for a second child.
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
My husband and I knew we wanted children right away after we married in 2014. We struggled with getting pregnant for almost a year before meeting with Dr. Sherman Silber and Dr. Michael DeRosa. After our initial meeting with Dr. Silber we knew we had come to the right place! He was so kind and studied our case diligently. He presented us with a game plan and we jumped on it. We began our fertility journey in August of 2015. Our son was born on October 31, 2016. He was a perfect eight pound, ten ounce baby boy and it is still one of the best days of our lives! We of course wanted to give him a sibling not too far apart in age, so we began our next round of fertility treatments in March of 2018 (about—time blends together these days). On January 28, 2019 we welcomed our two baby girls …That’s right, twins! Baby A was six pounds even and baby B was six pounds, nine ounces. One more favorite and memorial day was added to our books! We believe that God gives each of us a spiritual gift and it’s our duty to find out what that gift is. Dr. Silber, Dr. DeRosa and their teams have undeniably found their gifts. They are extraordinary people and their teams work like well-oiled machines! Dr. Silber has given us our little miracle babies and we cannot thank him enough. We appreciate he and his staff tremendously and the care they’ve given us throughout each stage of our fertility process. God bless each and every one of them!
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Upon your first meeting with Dr. Silber, expect to have no appointments, flights or anything else scheduled for that day. You will be waiting for him for quite some time. We were in a waiting room with others from all over the United States and some had missed their flights while waiting. (The wait is well worth it, which you will find out). Just be patient and bring things with you for your waiting period to keep your mind occupied. Definitely bring snacks.
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
Dr. Silber was attentive to our case and diligent in his care for us.
Describe the protocols Sherman Silber used in your cycles at The Infertility Center of St. Louis and their degree of success.
Our first cycle we used a variety of medicines which were altered for our second cycle. Lupron was used the first go around and it was not used the second go around. We really trusted his specialty and skills to get us through this. We went with the flow of whatever he suggested for us to do throughout each process and NEVER questioned his suggestions. We are located in a smaller town though so finding pharmacies that could get us medicines on the spot was an issue for us... only specialty pharmacies carry a lot of the drugs needed.
Describe your experience with your nurse at The Infertility Center of St. Louis. (Assigned nurse: Mindy)
Mindy was absolutely amazing our first go around! I actually only communicated with her when we wanted to try for a second child. It was so easy to shoot her an email and she organized absolutely everything for us! She was awesome!
Describe your experience with The Infertility Center of St. Louis.
I hardly remember the clinic itself. We only went to the office the one time for our initial meeting. Every other form of communication with Dr. Silber's office was via email or telephone. Their staff was very friendly and communicated with everyone in the waiting room the entire day. Anytime there were more delays they would be sure to tell each of us waiting. I wish I would've been more prepared that we would be waiting for a long period of time though because there was a very small waiting room. I would have probably packed a little cooler of snacks and reading materials, but that is something I will take responsibility for.
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
We spent anywhere from $15,000-$20,000 on each of our cycles in total. We went through a complete cycle the first time and had no embryos left, so we had to do a complete cycle when we wanted to try for a second child. If we decide we want more children for another go around we won't spend that full $20,000 as we will not have to do an egg retrieval.
Describe Sherman Silber's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Infertility Center of St. Louis.
Dr. Silber will only transfer a maximum of two embryos. We transferred two embryos each time. The first time, only one embryo took and the second time both embryos took.
10
Doctor
Sherman Silber
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
8
NPS
9
Age 44
Diminished Ovarian Reserve
European
Income $200K - $499K
Marketer or PR
3rd of 3 Docs
4 IUI With Other Docs
IVF With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Sherman Silber was] Very knowledgeable and patient with our questions for most of the consult. Near the end of the consult it seemed he was ready to wrap up the conversation quickly, however he did ask if we had more questions before leaving the appointment...He was patient with our questions and warm in his demeanor
Friendly phone demeanor and helpful [staff at The Infertility Center of St. Louis]. Call backs and follow up emails have been good and in a timely manner. We have not yet been to the clinic so a review of the location at this time would be unfair...$1500 - $5,000 for medications. $11,900 Egg Retrieval & 1 embryo Transfer = Dr Silber Fee ($6500) + Assisting Ob Fee ($1350) + hospital ($3500) + anesthesia ($400) + Diagnostic Imaging ($150)
How was your experience with Sherman Silber at The Infertility Center of St. Louis?
Very knowledgeable and patient with our questions for most of the consult. Near the end of the consult it seemed he was ready to wrap up the conversation quickly, however he did ask if we had more questions before leaving the appointment.
What's one piece of advice would you give a prospective patient of Sherman Silber at The Infertility Center of St. Louis?
Come prepared with questions and ready for a direct and honest response
During treatment, were you treated like a number or a human with Sherman Silber at The Infertility Center of St. Louis?
He was patient with our questions and warm in his demeanor
Describe the protocols Sherman Silber used in your cycles at The Infertility Center of St. Louis and their degree of success.
Just beginning the process of first egg retrieval, taking birth control, will take Clomid next
Describe your experience with The Infertility Center of St. Louis.
Friendly phone demeanor and helpful. Call backs and follow up emails have been good and in a timely manner. We have not yet been to the clinic so a review of the location at this time would be unfair
Describe the costs associated with your care under Sherman Silber at The Infertility Center of St. Louis.
$1500 - $5,000 for medications. $11,900 Egg Retrieval & 1 embryo Transfer = Dr Silber Fee ($6500) + Assisting Ob Fee ($1350) + hospital ($3500) + anesthesia ($400) + Diagnostic Imaging ($150)
8
Doctor
Sherman Silber
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
9
Clinic
The Infertility Center of St. Louis
Chesterfield
NPS
Scheduling
4 of 5
Billing Department
4 of 5
Educational Resources
6 of 5