Dr. McCormick treated me like a number. When I didn’t seem to fit into her normal road of treatment, it felt like she became even more dismissive of me and could not seem to think out of the box...She diagnosed me with PCOS early on, based only on an ultrasound. No additional testing was done at that point...Overall, Dr. McCormick is extremely dismissive and often abrasive in her delivery. I only saw her in person during my attempted HSGs and a phone call consultation 2 times. Everything else went through her support staff....
They [The Reproductive Medicine Group] are rather disorganized, at times. There was a situation with a payment mix up. I spoke multiple times to the head person in the financial department, but every time I walked into the clinic, I was bombarded by questions about this charge. Additionally, sometimes they ran very behind on scheduled appointments...I was told I would need to make actual appointments to have questions answered
How was your experience with Betsy McCormick at The Reproductive Medicine Group?
Dr. McCormick seems knowledgeable in basic areas of reproduction, but it seemed as though not jumping right to IVF caused her to give me subpar attention and treatment. She diagnosed me with PCOS early on, based only on an ultrasound. No additional testing was done at that point (no A1C, glucose, or testosterone testing). She told me to lose weight, change my diet, and exercise. Unfortunately, if I do have PCOS, it isn’t as simple as going on whatever diets or exercise plans I want. When she had trouble doing my HSG procedure, she did retry several times (and was successful once). However, she never could seem to provide options for how she could access my cervix, as she said it sat funny. I felt she was pretty dismissive about this. Because she could not easily access my cervix to insert a catheter, she said we would just do medicated cycles with timed intercourse. We did this 4 times, with no success. Dr. McCormick never offered to do any other testing or blood work for myself or my husband. I had to ask about another semen analysis for my husband and they realized it had been longer than recommended for another one. So I’m not sure when she would have eventually asked us for one of those. I had to push her to give me some sort of other blood work to check for PCOS. My regular obgyn, my dietitian, and my regular physician were all confused why I was never given an A1C or testosterone test with Dr. McCormick. After pushing for something additional, Dr. McCormick finally had me do a 3 hour glucose test and gave me the name of a dietitian that specialized in PCOS/infertility. I’m still confused why it took 8 months to be given this information. After having an abnormal glucose test, she put me on metformin. However, there seem to be no plans in place to monitor my blood sugar, etc. I was told if I had questions like that, I would need to schedule an appointment to speak to the doctor. I find this rather annoying since each appointment costs me $140. Additionally, after 4 medicated rounds, she decided to do IUI. However, because she could not access my cervix, the technician who was performing the procedure was told to not try and they only inserted the semen sample near my cervix. Overall, Dr. McCormick is extremely dismissive and often abrasive in her delivery. I only saw her in person during my attempted HSGs and a phone call consultation 2 times. Everything else went through her support staff.
What's one piece of advice would you give a prospective patient of Betsy McCormick at The Reproductive Medicine Group?
Be ready to advocate for yourself with Dr. McCormick. She will usually not listen to you and is very narrow minded in her style of treatment.
During treatment, were you treated like a number or a human with Betsy McCormick at The Reproductive Medicine Group?
While the staff at RMG were generally kind and accommodating, Dr. McCormick treated me like a number. When I didn’t seem to fit into her normal road of treatment, it felt like she became even more dismissive of me and could not seem to think out of the box.
Describe the protocols Betsy McCormick used in your cycles at The Reproductive Medicine Group and their degree of success.
We did 4 medicated (letrozole and Ovidrel trigger shot) with timed intercourse. Rationale was that she could not easily access my cervix, so said I was not a good candidate for IUI. Then we did 1 round of IUI, but the semen sample was planted near my cervix, not inside, because she could not easily access the cervix. My husband was told he had low motility, but nothing was done for this. We had the option to do 3 more IUIs, but decided to move to a new clinic.
Describe your experience with your nurse at The Reproductive Medicine Group. (Assigned nurse: Bailey)
Bailey was an okay nurse. However, several times, I was told I would need to make actual appointments to have questions answered. I found this particularly frustrating when my medication was being changed and I was asking if they would be doing anything to monitor my dosage of metformin. Bailey told me I would have to remain on metformin for a month before I could ask to have an appointment with Dr. McCormick. Appointments were expensive on my insurance. Other doctors I have used have been able to answer questions regarding medication.
Describe your experience with The Reproductive Medicine Group.
Generally, all staff is nice and kind. They are rather disorganized, at times. There was a situation with a payment mix up. I spoke multiple times to the head person in the financial department, but every time I walked into the clinic, I was bombarded by questions about this charge. Additionally, sometimes they ran very behind on scheduled appointments and their texting system (which they use to call you in from your car during COVID) did not work correctly half of the time. I appreciate that they have multiple locations for most quick procedures. However, that also meant that it was hard to get to the office you wanted via phone because the calls would reroute to other locations (or you would end up with an answering machine). This made it difficult when I would try to call the specific place I had an appointment to ask a question or ask if they had received my “I’m here” text when arriving for an appointment. The techs/nurses did not always seem to be on the same page. One time, I was asked “what’s the story on the big cyst on your ovary at your last ultrasound?” I answered that I would think that was their responsibility to know what the “story” was.
Describe the costs associated with your care under Betsy McCormick at The Reproductive Medicine Group.
$700-950 HSG. $150- ultrasound. $350-ish for IUI (sperm wash, insertion part). $92 - Ovidrel trigger shot. $130 - semen analysis. $140 - appointment with dr.
What specific things went wrong at The Reproductive Medicine Group?
- Failed to call with results
- Failed to order appropriate test
- Provided conflicting information
- Failed to convey critical information
- Failed to consider drug intolerance
Describe the specific things that went wrong at The Reproductive Medicine Group.
Besides what I have already mentioned, they did call in a drug which I had already said I was allergic to.