Think Fertility

1 doctors work here

Rated 10
Strongly recommend: 100%10
100% strongly recommend
9 reviews
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.6
9.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Bellevue
1600 116th Ave NE
Bellevue, WA 98004

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 41
East Asian
South Asian
Income $0 - $49K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
she [Dr. Deng] is very flexible especially in fixing appointments, she is a kind hearted person and understand her patients, she explains every detail you may encounter while on the treatment, she is straight forward on things that might happen and gave advices on what to do do next. I love the way she treat her patients because its like a family...
The clinic [Think Fertility] is clean and welcoming, they do also exercise health protocols that is good for patients and the Doctors safety...Edyta [nurse] is so sweet, kind and loving person, she always ask me how am I doing every time I see her on my monitoring visit. She is so comfortable to talk with either in person or through phone call. She always see to it that their patients got the excellent treatment they could get...
How was your experience with Jie Deng at Think Fertility?
I highly recommend Doc Jie Deng as a Fertility Doctor because she is very flexible especially in fixing appointments, she is a kind hearted person and understand her patients, she explains every detail you may encounter while on the treatment, she is straight forward on things that might happen and gave advices on what to do do next. I love the way she treat her patients because its like a family.
What's one piece of advice would you give a prospective patient of Jie Deng at Think Fertility?
Have faith on the process.
During treatment, were you treated like a number or a human with Jie Deng at Think Fertility?
The first time I step on Doc Jie Deng's clinic, they welcomed us with open arms and explain to us clearly what is the procedure we are going to go through.
Describe the protocols Jie Deng used in your cycles at Think Fertility and their degree of success.
After my first visit, I follow all my Doctors advice on when will I start my medications and on what ever the dosage she gave me. I did a frequent monitoring visit to my Doctor to check me on how am I doing or having reaction on my meds. We have a portal where I can easily message my clinic if there is a problem and reply me as soon as they got my message. I can always call my Doctor too and patiently answer all the questions that I asked.
Describe your experience with your nurse at Think Fertility. (Assigned nurse: Edyta Newcomb)
Edyta is so sweet, kind and loving person, she always ask me how am I doing every time I see her on my monitoring visit. She is so comfortable to talk with either in person or through phone call. She always see to it that their patients got the excellent treatment they could get.
Describe your experience with Think Fertility.
The clinic is clean and welcoming, they do also exercise health protocols that is good for patients and the Doctors safety. It has a Doctors that can accommodate a couple of patients at once and avoid waiting for too long from your appointment time. The only thing is, it is a bit far from home since I live in Southern area.
Describe Jie Deng's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Think Fertility.
Better discuss with the Doctor if you plan and can transfer a single or multiple embryo before doing the PGTa.
10
Doctor
Jie Deng
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Think Fertility
Bellevue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
10
NPS
10
Age 36
Unexplained
Black or African-American
Income $0 - $49K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have no issues with Dr. Deng she is great at what she does and her staff works with me. She made me feel like a person who cares about what she does and took the time to listen to me. Her bedside manner is very warming as well...I also love her flexible schedule and she listened to what I want not what she wanted to come up with.
I have nothing to say negatively about Dr. Deng or her [Think Fertility] office. It's comfortable and not intimidating. Makes you feel welcome, not a long wait either to see my doctor which was great cause I have waited for hours at times to see my other doctor for 10 minutes. Dr. Deng takes the time to explain everything carefully.
How was your experience with Jie Deng at Think Fertility?
I have no issues with Dr. Deng she is great at what she does and her staff works with me. She made me feel like a person who cares about what she does and took the time to listen to me. Her bedside manner is very warming as well and her staff called me once they received my information, unlike other places that just made me wait for weeks and sometimes months. I also love her flexible schedule and she listened to what I want not what she wanted to come up with.
What's one piece of advice would you give a prospective patient of Jie Deng at Think Fertility?
Make sure that you communicate with your doctor! strongly advocate for yourself to and Dr. Deng is extremely understanding. She will come up with a plan that will work for you!
Describe your experience with the nursing staff at Think Fertility.
Very warming and welcoming. They made sure I felt comfortable.
Describe your experience with Think Fertility.
I have nothing to say negatively about Dr. Deng or her office. It's comfortable and not intimidating. Makes you feel welcome, not a long wait either to see my doctor which was great cause I have waited for hours at times to see my other doctor for 10 minutes. Dr. Deng takes the time to explain everything carefully.
Describe the costs associated with your care under Jie Deng at Think Fertility.
I know that for my consult it was $190 which was reasonable compared to other places that was charging $350-$400 just for an hour phone consult. I will see Dr. Deng in person.
10
Doctor
Jie Deng
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Think Fertility
Bellevue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Consult
NPS
10
NPS
10
Age 33
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jie Deng was] Very thorough, professional and down to earth provider. She was always prompt at answering my questions/concerns. Made sure I get work accommodations so I could get my treatment without added stress...When needed, Dr. Deng called me tp address my concerns rather than just sending me text back...Trust her. She will do everything in patent's interest
[Think Fertility is] Good at answering messages through portal. Usually never answer call, always goes on voicemail. Even during business hours. Otherwise my overall experience was really good. Would recommend to everyone who needs fertility treatment and guidance...When needed, Dr. Deng called me tp address my concerns rather than just sending me text back.
How was your experience with Jie Deng at Think Fertility?
Very thorough. Best care received. Made sure to provide evidence based information to me. Promptly answered all my questions over the message portal. When needed, Dr. Deng called me tp address my concerns rather than just sending me text back.
What's one piece of advice would you give a prospective patient of Jie Deng at Think Fertility?
Trust her. She will do everything in patent's interest
During treatment, were you treated like a number or a human with Jie Deng at Think Fertility?
Very thorough, professional and down to earth provider. She was always prompt at answering my questions/concerns. Made sure I get work accommodations so I could get my treatment without added stress
Describe your experience with Think Fertility.
Good at answering messages through portal. Usually never answer call, always goes on voicemail. Even during business hours. Otherwise my overall experience was really good. Would recommend to everyone who needs fertility treatment and guidance
10
Doctor
Jie Deng
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Think Fertility
Bellevue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 36
2 IVF
2 Embryo Freezing (cancer)
Cancer
Diminished Ovarian Reserve
Endometriosis
East Asian
Income $200K - $499K
Engineer
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Deng was very professional and caring during my entire stressful ivf journey. She talked about all my options openly and carefully reviewed my surgical history. I ended up having a hysteroscopy done before my stimulation cycles and I’m now 20 weeks pregnant...High dose of gonal-f and 75 menupour...Dr Deng is very knowledgeable and warm hearted. She cares about the patient and openly discusses all the possibilities...
They [Think Fertility] replied emails on time and easy to schedule appointments...People here are nice and professional. Dr Deng is very knowledgeable and warm hearted. She cares about the patient and openly discusses all the possibilities. The team is organized and communication is flowing well...Dr Deng was very professional and caring during my entire stressful ivf journey...
How was your experience with Jie Deng at Think Fertility?
Dr Deng was very professional and caring during my entire stressful ivf journey. She talked about all my options openly and carefully reviewed my surgical history. I ended up having a hysteroscopy done before my stimulation cycles and I’m now 20 weeks pregnant with my little baby girl. Feel so blessed and happy to have Dr Deng as my physician.
What's one piece of advice would you give a prospective patient of Jie Deng at Think Fertility?
Trust your doctor and be patient
During treatment, were you treated like a number or a human with Jie Deng at Think Fertility?
Dr Deng is very caring
Describe the protocols Jie Deng used in your cycles at Think Fertility and their degree of success.
High dose of gonal-f and 75 menupour
Describe your experience with the nursing staff at Think Fertility.
They replied emails on time and easy to schedule appointments
Describe your experience with Think Fertility.
People here are nice and professional. Dr Deng is very knowledgeable and warm hearted. She cares about the patient and openly discusses all the possibilities. The team is organized and communication is flowing well
Describe the costs associated with your care under Jie Deng at Think Fertility.
N/A
10
Doctor
Jie Deng
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Think Fertility
Bellevue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 37
1 IVF
Donor Sperm
Uterine Fibroids
European
Income $200K - $499K
Sales Representative
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Deng] was very flexible with our schedule and allowed us to come in very early to accommodate work. She was very responsive through messaging in the app and was always so positive and optimistic which made the whole process so much less stressful than it could have been...She’s kind and compassionate. She’s incredibly knowledgeable and helped us stay confident the entire time. Her qualifications and experience were so impressive and it gave us a lot of peace of mind to know we were working with a tenured expert in the field...
[Think Fertility] Very flexible with scheduling. Open early. Very responsive. There are no weaknesses to report. They are right next to Overlake for any procedures that need to be done. The exam rooms are comfortable and the equipment is very nice...Edyta is the absolute best. She’s a highly capable phlebotomist and somehow always made the blood draws easy and painless. Very kind and caring and an absolute joy to see each visit...
How was your experience with Jie Deng at Think Fertility?
Nothing but pure gratitude that we ended up with Dr Deng. I read a lot of reviews and they were all just like this one. I now understand why and am very glad I took the time to research and choose her. She’s kind and compassionate. She’s incredibly knowledgeable and helped us stay confident the entire time. Her qualifications and experience were so impressive and it gave us a lot of peace of mind to know we were working with a tenured expert in the field.
What's one piece of advice would you give a prospective patient of Jie Deng at Think Fertility?
If compassion and gentle care is important to you, and if you truly want to know that someone cares about your journey, go with Dr Deng. We are so grateful and will forever hold Dr Deng in our hearts!
During treatment, were you treated like a number or a human with Jie Deng at Think Fertility?
Dr Deng truly cared about our care. She was very flexible with our schedule and allowed us to come in very early to accommodate work. She was very responsive through messaging in the app and was always so positive and optimistic which made the whole process so much less stressful than it could have been.
Describe the protocols Jie Deng used in your cycles at Think Fertility and their degree of success.
We discussed all of our options and went with IVF to take the route of genetic testing our embryos due to my age being a risk for potential complications. We did a retrieval and were able to get 39 eggs! We were able to get so many because Dr Deng carefully monitored the follicular growth, tweaking the injection amount and length of injections before the retrieval. She truly cares about our success and did this even though it put the retrieval on a day that was not necessarily convenient (the weekend). After that we did a medicated transfer first which didn’t stick. She then suggested we try a natural cycle instead and that stuck but ended up being a chemical pregnancy. She then suggested we try switching it up and changing the gender - that worked and we’re now pregnant! I asked if there was much to the gender theory and she said not likely, but it never hurts to try something new. And she was right. :)
Describe your experience with your nurse at Think Fertility. (Assigned nurse: Edyta Newcomb)
Edyta is the absolute best. She’s a highly capable phlebotomist and somehow always made the blood draws easy and painless. Very kind and caring and an absolute joy to see each visit.
Describe your experience with Think Fertility.
Very flexible with scheduling. Open early. Very responsive. There are no weaknesses to report. They are right next to Overlake for any procedures that need to be done. The exam rooms are comfortable and the equipment is very nice.
Describe the costs associated with your care under Jie Deng at Think Fertility.
Through KindBody coverage from our work and our medical insurance, there were no costs outside of our deductibles.
Describe Jie Deng's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Think Fertility.
We asked about transferring 2 after the chemical pregnancy as we were getting nervous I might have some fertility challenges after 2 failed attempts. She assured me the goal is to have one healthy baby at the end and that it’s safest to just do 1 because we have good high quality embryos. This is the transfer we got pregnant on so I’m SO glad we went with 1 or we might have 2 on board right now.
10
Doctor
Jie Deng
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Think Fertility
Bellevue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 32
1 IVF
Male Factor
PCOS
Unexplained
East Asian
Income $100K - $199K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Deng is very knowledgable and will explain procedures in detail so that you understand everything...addressed all concerns we had. The appointments never felt rushed, and Dr. Deng took great care of me. I was able to reach Dr. Deng very late into the hours when I had a bleeding concerns and she gave me reassurance that things will be fine...You can really tell that she absolutely loves her job and works very hard to help improve patient outcome...
She [nurse at Think Fertility] was very caring and was the best at drawing my blood, and communicated well during each blood draw. She always made sure the room was clean and ready for the next patient. She’s very knowledgable with insurance and made sure that the clinic was running smoothly....Strength of this clinic is that this is basically a 2 person team, so you really get individualized attention and care from the doctor...Areas of improvement would be having better patient guidance on using injectables...
How was your experience with Jie Deng at Think Fertility?
I have nothing but positives to say about Dr. Deng. You can really tell that she absolutely loves her job and works very hard to help improve patient outcome. We had a last minute decision to do genetic testing after our egg retrieval and Dr. Deng supported our decision and worked hard to ensure that it happened for us. We are so grateful for her dedication to this profession to helping her patients start a family.
What's one piece of advice would you give a prospective patient of Jie Deng at Think Fertility?
Don’t hesitate to ask questions as Dr. Deng is very knowledgeable. Please be on time for your appointment, as I can tell that the staff feels bad when they were running 5 minutes late into my own appointment.
During treatment, were you treated like a number or a human with Jie Deng at Think Fertility?
Dr. Deng and Edyta were both amazing. They were very personable and addressed all concerns we had. The appointments never felt rushed, and Dr. Deng took great care of me. I was able to reach Dr. Deng very late into the hours when I had a bleeding concerns and she gave me reassurance that things will be fine.
Describe the protocols Jie Deng used in your cycles at Think Fertility and their degree of success.
My husband and I has done Clomid for 3 cycles before decided that we want to start IVF with Dr. Deng. Since I had PCOS, on our 4th cycle of clomid, Dr. Deng began monitoring for follicle development and timed intercourse. While this was happening, we did bloodwork and semen analysis to better understand our fertility. It was discovered that in combination with my husbands low sperm count and my pcos, ICSI was probably the best course of action. Egg retrieval Protocol: We started with 150 units of Gonal-F for 3 days, 200 units for 2 days, 250 units for 4 days. We then added ganirelix and menopur. We did 3300 units of chorionic gonadotropin (Novarel) and 0.8 ml of Leuprolide. We ended up with 21 eggs retrieved, 19 fertilized, 5 successful embryos sent for genetic testing and 4 viable/ healthy embryos for freezing. We did a frozen embryo transfer with Endometrin 100 mg three times daily, estrogen 4 mg twice daily, and progesterone in oil 75 mg IM every other day. I also took doxycycline before the embryo transfer by on day 3 our 5 days taking it, i got very rashy and found that i might be allergic and discontinued. I was also taking chewable baby aspirin daily until i started having spotting, then stopped. The embryo transfer was successful! This resulted in our first pregnancy. I am currently 9 weeks pregnant and hope to carry baby to term.
Describe your experience with your nurse at Think Fertility. (Assigned nurse: Edyta)
Edyta was great! She was very caring and was the best at drawing my blood, and communicated well during each blood draw. She always made sure the room was clean and ready for the next patient. She’s very knowledgable with insurance and made sure that the clinic was running smoothly.
Describe your experience with Think Fertility.
Strength of this clinic is that this is basically a 2 person team, so you really get individualized attention and care from the doctor. Dr. Deng is very knowledgable and will explain procedures in detail so that you understand everything. It’s was amazing to have her part of my care team. Areas of improvement would be having better patient guidance on using injectables. It is very different being on the receiving end of the injections. While there are videos from the dispensing pharmacy to watch, patients using injectables for the first time may benefit from being counseled on how to use medication the first time from live demonstration from either Dr. Deng or Edyta.
Describe the costs associated with your care under Jie Deng at Think Fertility.
Dr. Deng and Edyta always tried to help us communicate with out insurance first. Each time we visited the clinic, we were charged the expected co-pay amount. In total, along with egg retrieval, embryo freezing, the cost was between. $12,000 to $15,000 out of pocket cost.
Describe Jie Deng's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Think Fertility.
We did a single embryo transfer because it felt safer to carry one baby at a time. We would have loved to have twins, but we also understood the risks of doing that.
10
Doctor
Jie Deng
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Think Fertility
Bellevue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 33
1 Egg Freezing
PCOS
East Asian
Income $100K - $199K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Deng is very caring...She was able to adjust my injection dosage based on blood test and ultrasound to make sure all the eggs grow at the same speed and minimize the post-surgery discomforts. She is a good communicator. She always make sure I get the right dosage of injection and order the medicine from special pharmacy on time...Dr.Deng also lowered the dosage of Menopur for me. I did not have hyperstimulation after egg retrieval...
The clinic [Think Fertility] is small but has all the advanced instruments and resources. Dr. Deng and her team are very caring and professional. The waiting line at this clinic is much shorter than other clinics I called. The location is convenient and has lots of parking spots...My nurse is caring and she is good at taking blood for blood test...
How was your experience with Jie Deng at Think Fertility?
Dr. Deng is very knowledgeable. She was able to adjust my injection dosage based on blood test and ultrasound to make sure all the eggs grow at the same speed and minimize the post-surgery discomforts. She is a good communicator. She always make sure I get the right dosage of injection and order the medicine from special pharmacy on time.
During treatment, were you treated like a number or a human with Jie Deng at Think Fertility?
Dr. Deng is very caring. She tailored my injection dosage on a daily basis.
Describe the protocols Jie Deng used in your cycles at Think Fertility and their degree of success.
I have PCOS. So from early consultation, I was told that I have lots of eggs and could potentially develop hyperstimulation. During the process, one egg grows much faster than the rest. Dr. Deng adjusted the dosage of the injection so that the extra large one would not affect others. Dr.Deng also lowered the dosage of Menopur for me. I did not have hyperstimulation after egg retrieval.
Describe your experience with your nurse at Think Fertility. (Assigned nurse: Edyta)
My nurse is caring and she is good at taking blood for blood test.
Describe your experience with Think Fertility.
The clinic is small but has all the advanced instruments and resources. Dr. Deng and her team are very caring and professional. The waiting line at this clinic is much shorter than other clinics I called. The location is convenient and has lots of parking spots.
Describe the costs associated with your care under Jie Deng at Think Fertility.
A little bit over seven thousands
10
Doctor
Jie Deng
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Think Fertility
Bellevue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 39 - 40
Poor Egg Quality
Unexplained
East Asian
Income $500K+
Business Executive
3rd of 3 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Deng] is very patient! There were times we had concerns about the process, she explained to us very thoroughly. There were times she called back after hours acknowledged that we were anxious to know the answers. She walked by us throughout the whole journey which made us feel at ease...Doctor has strong preference on single embryo transfer. She explained the chances of getting pregnant of single vs multiple embryo is the same...
[Think Fertility] Clinic's strength: everyone is professional and kind. we feel safe there. The waiting time was close to none and the attention to detail was supreme Clinic's weakness: No dedicated nurse assigned to us...Doctor has strong preference on single embryo transfer. She explained the chances of getting pregnant of single vs multiple embryo is the same...
How was your experience with Jie Deng at Think Fertility?
Dr. Deng is very knowledgeable and helpful. She carefully explained the IVF procedures and customized the medication according to our body condition. She is very experienced in this field and we felt that we can trust her
What's one piece of advice would you give a prospective patient of Jie Deng at Think Fertility?
Provide all the details to Dr. Deng so she can make the right call for you.
During treatment, were you treated like a number or a human with Jie Deng at Think Fertility?
Dr. Deng has helped my husband and I on a few IVF procedures. She is very patient! There were times we had concerns about the process, she explained to us very thoroughly. There were times she called back after hours acknowledged that we were anxious to know the answers. She walked by us throughout the whole journey which made us feel at ease...there is someone watching out for us. I would highly recommend Dr. Deng!
Describe your experience with Think Fertility.
Clinic's strength: everyone is professional and kind. we feel safe there. The waiting time was close to none and the attention to detail was supreme Clinic's weakness: No dedicated nurse assigned to us
Describe Jie Deng's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Think Fertility.
Doctor has strong preference on single embryo transfer. She explained the chances of getting pregnant of single vs multiple embryo is the same. Multiple embryo may have more complications while pregnant.
10
Doctor
Jie Deng
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Think Fertility
Bellevue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 37
1 IVF
Male Factor
East Asian
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Deng always messages me and keeps a good communication with me in or outside of her office hour. She made me feel she cares about me, and it's not just pure business...She is very different than the previous fertility doctors we have seen...we were so glad that we found her. We never waited long for our appointments and always feel very comfortable talking with Dr. Deng.
I love how [Think Fertility] it's a small clinic and I don't have to wait forever to see Dr. Deng. But the drawback is that I have to use overlake's outpatient facility for surgeries and so on. It's not that big of an issue but it will be more comfortable if it's done at the facility that I'm used to...[nurse] Edyna is a warm person and she's very helpful...Dr. Deng always messages me and keeps a good communication with me in or outside of her office hour. She made me feel she cares about me, and it's not just pure business.
How was your experience with Jie Deng at Think Fertility?
She is very different than the previous fertility doctors we have seen. We switched clinic due to insurance change, and we were so glad that we found her. We never waited long for our appointments and always feel very comfortable talking with Dr. Deng.
What's one piece of advice would you give a prospective patient of Jie Deng at Think Fertility?
Install the IMS patient care app ASAP and feel free to message Dr. Deng for questions.
During treatment, were you treated like a number or a human with Jie Deng at Think Fertility?
Dr. Deng always messages me and keeps a good communication with me in or outside of her office hour. She made me feel she cares about me, and it's not just pure business.
Describe the protocols Jie Deng used in your cycles at Think Fertility and their degree of success.
Due to male infertility, we could only do IVF. After one round of egg retrieval and low fertility rate, we only got one embryo. She recommended doing another retrieval which I should have done, but I was tired of the process at that time and decided to go with the implantation. I should have preserved more eggs or embryos as she said, but we will do that afterwards.
Describe your experience with your nurse at Think Fertility. (Assigned nurse: Edyna )
Edyna is a warm person and she's very helpful. However I'm scared whenever she needs to draw my blood.. not because her hands are cold, but because it's extra painful when she does it. I'm not sure why but I think she might have poked too deep.. I'm not an expert for blood draw so I can't really tell..
Describe your experience with Think Fertility.
I love how it's a small clinic and I don't have to wait forever to see Dr. Deng. But the drawback is that I have to use overlake's outpatient facility for surgeries and so on. It's not that big of an issue but it will be more comfortable if it's done at the facility that I'm used to.
Describe the costs associated with your care under Jie Deng at Think Fertility.
Our insurance covered most of the costs. We've paid $450 for our initial visit in 2022 and we pay $30 co-pays for each visit. It's the same for 2023 as well.
Describe Jie Deng's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Think Fertility.
Not applicable
10
Doctor
Jie Deng
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Think Fertility
Bellevue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5